Let's Talk about Cleaning - July 2025

CLEANING

Let’s talk about

EUROPE

Main challenges in the top 5 markets

SUSTAINABILITY

Environmental labels for the green shift

TECHNOLOGY

Smart cities, smarter street cleaning

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Industrie Celtex is a multinational company operating in Italy and Europe, specialized in production of tissue paper products and dispensing systems for Away from Home Sector, with nine European production plants and over 500 employees. A multinational company that pursues quality, innovation and sustainability.

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YEAR 34 Supplement 1 TO n 06 | 2025 ISSN 2612-4068

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Magazine associated to Distribution

Dealers, service companies, food industry, healthcare, public bodies, public businnesses, hoPhlerie, professional laundries, pest management and environmental services, large distribution

MAKE THE DIFFERENCE

A well-managed restroom is more than a necessity - it’s a business asset. In professional cleaning, washroom areas have become strategic spaces where user experience, efficiency and sustainability converge. Celtex steps in with Megamini Systems, a range of compact, high-performing solutions designed for smart hygiene management.

NO-TOUCH, FULL CONTROL: THE LOGIC BEHIND E-CONTROL

The E-Control range meets today’s hygiene standards through intelligent and waste-saving design. In high-traffic environments like airports, restaurants or offices, every interaction with surfaces matters and reducing contact is key. The electronic E-Control Hand Towel dispenser delivers paper sheet by sheet with a simple wave of the hand. Programmable settings for sheet length and dispensing intervals make it adaptable to specific traffic flows and user needs. The internal “stub roll” mechanism ensures constant supply by fully using each roll before automatically switching to the next, maximizing efficiency. Best performance is achieved when paired with Megamini E-Control 1.500, the hand towel roll which delivers 500 metres of uninterrupted 1-ply paper supply, down to the last sheet. The ideal solution for high-traffic restrooms, where simplifying maintenance and optimizing consumption become crucial.

REVOLVER: CONTINUITY THAT RUNS ON GRAVITY

In busy public restrooms, running out of toilet paper is more than an annoyance - it’s a risk for reputation. The Megamini Revolver dispenser was developed precisely to eliminate that threat. Holding up to three rolls of Celtex pure pulp toilet paper, Revolver ensures 300 metres of uninterrupted autonomy. Its strength lies in its mechanism: when one roll ends, gravity takes over and positions the next roll instantly - no manual intervention, no downtime. The system is compatible with Celtex Magnum rolls featuring the patented Flutech® technology: a formula designed for fast dissolving, preventing unpleasant clogs.

QUALITY AND PERFORMANCE

Megamini Systems embody the ideal combination of function and form. Their sleek, minimalist design fits seamlessly into any restroom setting, from refined hotel lobbies to fast-paced service stations. But their real value lies in what’s behind the surface: technology that supports cleaning professionals by simplifying refill operations, reducing waste and improving hygiene standards. Benefits are amplified with Celtex paper products, all PEFC certified, EU Ecolabel compliant and dermatologically tested - a guarantee of safety and environmental responsibility.

Choosing Celtex means equipping your space with smart, durable, and environmentally conscious solutions. Because hygiene is no longer just about cleanliness, it’s about being efficient and ready for the challenges of modern facility management.

celtex.it

HYGIENE MARKET ACROSS EUROPE

Professional cleaning is evolving, driven by new needs: hygiene, sustainability, technology.

Let’s analyse the dynamics of the five main European cleaning services markets between economic data, growth prospects and operational challenges

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. STRENGTH POINTS OF THE MAIN EUROPEAN

MARKETS

Large SME market, opportunities on sustainability and digitisation

Growth driven by the tourism and hospitality sector

Technology leadership, energy efficiency, advanced equipment, digital platforms

Power of contract cleaning, established players, innovation in industrial services

Mature and dynamic large market, strongly oriented towards sustainability and digitisation

ITALY

Italy is a market made up of SMEs, with potential for technology upgrades. The estimated market volume is around €14.7bn in 2024 for the services sector, with slow growth (+2.6% per year from 2019 to 2024). The sector has more than 416,000 employees and about 39,000 companies operating in the sector. The market is highly fragmented, with a low level of contractual reliance compared to the EU average. Its strengths are represented by a large network of specialised SMEs, often with vertical competences (hospital, industrial), a strong demand in tourism and hospitality, a growing interest in sustainable solutions and certifications, both for public and private contracts. Weaknesses are represented by slow digitisation, a so far poor automation process and a prevalent use of traditional methods. Compressed margins lead to the avoidance of public tenders and competition from low-cost companies. Market fragmentation makes investments in economies of scale difficult. Consolidation and training are needed.

SPAIN

This country combines cleaning needs and tourism dynamics: the estimated weight in European contract cleaning is around 10% in 2023. The key sectors are hospitality, retail and healthcare, with an increasing focus on premium services. The core business of cleaning services in Spain is stable but growing slowly (1-2% per year).

The specialised segment industrial cleaning was worth €2.4 bn in 2024, general building cleaning €9.6 bn in the same year. Spain can count on the boost of mass tourism that leads to continuous demands for sanitisation and cleaning between stays, a high penetration of outsourced services, especially in metropolitan areas, and a favourable environment for light innovation (e.g. the use of Airbnb cleaning apps). The critical issues in this country are seasonal dependence, with peaks in the summer and troughs in the cold months, and aggressive local competition, with very small operators.

GERMANY

This country leads Europe in terms of volume and innovation: the contract services sector alone is worth approximately €21.8 bn in 2023, with expected growth to €40.5 bn in 2032. The janitorial supply segment (products, paper, tools) generated about €4bn in 2024, with moderate growth (CAGRCompound Annual Growth Rate +5.2% until 2030). The specialised segment of industrial cleaning will generate about €5.5bn in 2024, growing slightly after the post-pandemic slowdown (+0.6% in 2024; +3.3% annually until 2029). The strengths of this country’s market are the widespread adoption of robots and automation, which is in full acceleration, with benchmarks on state-of-the-art public spaces, the implementation of green solutions, and the use of digital platforms that facilitate the matching of demand (residential and office) and supply, building predictive logic and traceability. On the other hand, labour costs in Germany are high: the total cost per hour (gross + contributions) exceeds €39 per hour, which is reflected in high prices and a possible push towards residential DIY. The shortage of qualified personnel and high turnover also give a perception of professional cleaning jobs as jobs of low value and relevance. Finally, margins are being squeezed by increasing competition, both between large operators (ISS, Dussmann) and from local realities.

FRANCE

This country stands out due to the high level of professional outsourcing. The contract cleaning market had a turnover of about €17.3 bn in 2023, with a forecast of €27.5 bn by 2030 (CAGR ~6.9%). France boasts the presence of established operators: GSF, ONET, Derichebourg preside not only over services but also technological innovation in processes. The market is very concentrated, with large public and private tenders (hospitals, transport, schools). Some segments are growing, such as carpet & upholstery, an area considered highly profitable. On the other hand, there is pressure on margins due to competition and downward tenders, exposure to macro-economic risks, such as slowing growth or trade union restrictions, and a dependence on European regulations (e.g. REACH, Green Deal) that require rapid adjustments.

UNITED KINGDOM

The United Kingdom boasts one of the most dynamic and technologically advanced markets in the European cleaning landscape. In 2024, the sector is valued at approximately €15 billion, with projected growth reaching around €24.8 billion by 2030, driven by a CAGR of 8.7%. This growth is fueled by strong demand in the contract cleaning, industrial cleaning, and professional products segments - the latter boasting an estimated CAGR of over 11%. The UK market is marked by significant scale, a strong push toward automation (robotics and IoT), a clear orientation toward sustainability, and increasingly digitalized operational processes. However, several challenges are emerging, including a post-Brexit labour shortage, stagnant wages (averaging €19,900-€28,000 annually), and mounting competition from low-cost operators, particularly in the London area.

TOWARD AN INTEGRATED AND INNOVATIVE SECTOR

In the world of professional cleaning and sanitising, Europe is an expanding mosaic, made up of mature markets and different dynamics. Germany, France, Italy, Spain and the United Kingdom are the protagonists, each with their own characteristics: from the advanced German technology, the strong French contracting, the prevalence of SMEs in Italy, to the tourism drive driving the sector in Spain.

CONVERGING MARKET DYNAMICS

Several key factors are driving increasing convergence across the cleaning markets of these European countries. One such factor is cross-border market expansion: German and French operators are entering Italy and Spain through acquisitions and digital franchising models. EU-wide regulations, such as the Green Deal, digital payment standards, and packaging directives, are harmonizing the industry

and creating fertile ground for shared strategies. Technological development is another unifying element. Germany and the UK lead in automation, but tailored solutions are gaining traction in France, Italy, and Spain, particularly among SMEs. Supply chain dynamics are also reshaping the market, with pan-European distributors of cleaning products and devices helping to create economies of scale. However, several risks and external events must be closely monitored: the energy crisis and rising raw material costs are affecting pricing structures and margins across the board. Meanwhile, EU regulations, such as REACH restrictions and eco-certifications, are forcing rapid adaptation, especially for detergent manufacturers and distributors. Finally, a labour crisis, driven by demographic shifts and migration, is accelerating the need for automated solutions.

A comparison of these five European markets reveals distinct but increasingly complementary strengths. Germany stands out as the most advanced in terms of technology and economic robustness, with a digital-first approach even in residential cleaning. It is a high-growth country, propelled by EU regulations and domestic innovation. France maintains its leadership in contractual structuring and is seeing strong expansion in longterm service contracts (with a +6-7% CAGR expected by 2030), though it faces pressure to protect margins. Italy and Spain offer fertile ground for growth: Spain’s booming tourism sector and Italy’s high market fragmentation call for consolidation and renewed investment in digital tools and training. European interdependence-regulatory, technological, and financial-supports a qualitative convergence across markets. However, those who succeed will be the companies best able to combine human capital, innovation, and compliance.

A RAPIDLY EVOLVING LANDSCAPE

The European professional cleaning sector is undergoing rapid transformation. Those who can successfully combine sustainability, technology, human capital investment, and a pan-European vision will be best positioned to build winning networks in this evolving and competitive environment. For B2B operators aiming to expand in this space, it’s essential to align with the industry’s strategic pillars, embracing eco-certifications and sustainability as strategic levers, especially in healthcare and industrial settings; accelerating digital development and automation, from inventory management to robotic solutions; investing in human resources, with ongoing training programs and retention strategies to mitigate turnover and address labour shortages.

. VALUES IN BILLIONS OF EUROS

EMERGING MARKETS

As the global cleaning industry seeks new growth avenues, emerging markets in India, North Africa, and South America are stepping into the spotlight. These regions are transforming into strategic hubs for both manufacturing and professional services

BEYOND THE WEST

India, North Africa, and South America are emerging as dynamic, high-potential regions. Fueled by demographic expansion, industrialization, and rising hygiene standards, these markets are not only growing quickly but also forming critical links in the global cleaning ecosystem. According to a 2024 market study by ISSA Global and Allied Market Research, the global professional cleaning market was valued at €330 billion and is expected to reach nearly €460 billion by 2030. Emerging markets represent a growing share of this expansion, offering both production and service opportunities that global stakeholders can no longer ignore.

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Global markets

. WHAT MAKES THESE MARKETS STRATEGIC?

• Rapid urban and healthcare expansion

• Manufacturing hub for chemicals and equipment

• Growing international presence of local service providers

• Geographic proximity to Europe

• Strong demand in tourism, healthcare, and logistics

• Integration into European supply chains

• Leadership in green cleaning chemistry

• Structured markets (e.g., Brazil)

• Raw material supply for sustainable cleaning products

A MARKET IN ACCELERATION

India is the world’s most populous nation, and its professional cleaning market is valued at around €6.2 billion, growing at an estimated 11% CAGR. This expansion is driven by urbanization, the proliferation of private healthcare, booming real estate, and government initiatives. Facility management integration is rising fast, creating bundled service contracts with international providers. India is increasingly a hub for production of cleaning chemicals and janitorial tools. Many European and American brands now source components or finished products from Indian factories to reduce costs without compromising quality. Indian service providers are also expanding abroad, offering scalable BPO-style cleaning operations for global facilities, particularly in the Middle East and Africa.

A CROSSROADS OF OPPORTUNITY

The North African cleaning industry, spanning Egypt, Morocco, Algeria and Tunisia, is still emerging, but its combined value already exceeds €2.5 billion, with growth forecasts of 8-10% per year. Urban

expansion, tourism, industrial zones, and a renewed focus on public health are accelerating demand for professional cleaning services.The market value is around €1.1 billion. Morocco is the most structured market in the region, with European-style regulations and strong growth in tourism and logistics and has an estimated value of €750 million. In Algeria, industrial and energy sectors drive cleaning demand. The market values approximately €500 million, though highly fragmented. North Africa is a strategic staging ground for regional cleaning operations and supply chain logistics: European firms increasingly outsource to or partner with North African service providers, leveraging lower costs and geographic proximity.

GROWTH IN COMPLEXITY AND SCALE

With a diverse economic landscape, South America is becoming a vibrant market for commercial cleaning, particularly in countries like Brazil, Colombia, and Chile. The regional market exceeds €8 billion, with Brazil alone accounting for over €5 billion, growing steadily at 6-7% CAGR.

In fact, Brazil is the most mature and structured market, with a well-established presence of multinational facility management companies. The demand for professional cleaning is closely tied to the country’s large healthcare network, sprawling retail complexes, and logistics infrastructure. In addition to strong internal demand, South America contributes to global supply chains. Brazil, Argentina, and Peru are key producers of raw materials used in the formulation of cleaning products, including plant-based surfactants and solvents. This reinforces the region’s strategic role not only as a consumer but also as a supplier in the growing market for sustainable solutions.

GLOBAL INTERACTIONS

These emerging markets are increasingly integrated into global industry dynamics. Indian manufacturers are exporting to Europe and Africa, North African service providers are forming joint ventures with European counterparts, and South American innovation is helping shape sustainability standards for the entire sector. This growing interdependence is fostering new synergies. European and American companies, often looking to optimize cost structures or enter new markets, find in these regions ideal partners for both manufacturing and service delivery. Conversely, local firms gain access to new technologies, training, and international clients. Across India, North Africa, and South America, several sectors stand out as particularly impactful. Healthcare continues to be a strong driver, with new hospitals and clinics demanding advanced hygiene protocols. Tourism and hospitality also play a significant role where global guest expectations are pushing service standards higher. For global stakeholders in the cleaning industry, these markets represent a structural shift in where value is created. Those who engage early and invest in local partnerships, training, and product adaptation will be best positioned to benefit from this next chapter of growth.

The tightening of US trade policies may reshape the global dynamics of the cleaning industry. From rising costs to supply chain bottlenecks and strategic adaptation, here’s what’s changing for Europe

FACING THE TRADE WAR

In recent years, the global professional cleaning and facility management industry has undergone profound transformation, driven by diverse forces: the green transition, energy crises, post-pandemic demand shifts, and rising raw material prices. Now, a new and significant factor has emerged: the implementation (or escalation) of US tariffs on a range of Chinese and non-US goods, as part of a broader industrial and geopolitical strategy to protect domestic manufacturing and rebalance global supply chains. In May 2024, the US government announced a package of tariffs up to 100% on key Chinese-origin goods, including electric vehicles, lithium batteries, semiconductors, medical devices, steel, and aluminum. While cleaning-related products are not explicitly listed, the effects are far-reaching due to upstream interdependencies in global supply networks, especially in technologies and

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materials that are critical to the cleaning and facility management industry. Europe is not immune. With deeply globalized supply chains, increased reliance on Asian technology, and strong commercial ties to both US and Chinese markets, European businesses in the professional cleaning sector are facing new complexities and potential disruptions. The European professional cleaning market depends on two major supply axes: technological and industrial inputs (machinery, robotics, sensors), and chemical and logistical materials (detergents, consumables, PPE).

IMPACTS

The introduction of US tariffs influences both areas with both a direct and an indirect impact. A direct impact on European companies exporting to the US, including many SMEs from Italy, Germany, and Spain, which can result in reduced competitiveness, especially for products containing Chinese components now under tariff. An indirect impact can result in European suppliers which rely on Chinese imports facing price hikes and delays as Chinese exporters redirect supply flows away from the US and toward Europe, where demand remains open and regulation less aggressive. According to Eurostat 2023, nearly 38% of industrial cleaning machines sold in Europe include components from non-EU sources, with China playing a dominant role. In automated cleaning systems, that figure rises above 55%.

KEY CHALLENGES

The new tariffs create a threefold challenge for the European professional cleaning supply chain: one challenge is represented by the rising procurement costs. As Chinese suppliers reroute products to Europe, prices are increasing, particularly for replacement parts for floor scrubbers and sweepers, batteries used in cleaning robots, sensors for

HOW TO MANAGE THIS SCENARIO

Supply chain diversification

In order to reduce reliance on US and Chinese suppliers

New partnerships and intra-European networks

Emerging markets such as India, Vietnam, and Turkey could be a valid alternative

Re-shoring of critical production

In order to strengthen supply autonomy

Locally adaptable technologies investments

Investing in repairable, modular, and locally adaptable technologies can reduce dependency on global parts and materials

smart cleaning and monitoring systems, plastic components for modular carts and systems. Another challenge is represented by logistics delays and port congestion; European ports, notably Rotterdam, Antwerp, and Genoa, are experiencing a surge in inbound cargo from Asia, leading to customs delays and increased lead times. Companies operating under just-in-time models face potential service disruptions or equipment shortages. Finally, it must be underlined the risk of dumping and Price War: with the US partially closed, some non-European manufacturers may flood the European market with low-cost products, undercutting local producers and risking a race to the bottom, especially in mid- and low-range equipment segments. The facility management segment also faces consequences, particularly in the digitalization of services: many IoT-based platforms for remote monitoring, energy management, and predictive maintenance rely on components now affected by supply chain stress and tariff-related price

inflation. Moreover, global FM providers (e.g. ISS, Sodexo, CBRE, Cofely) operate across multiple continents. Any disruption in global sourcing impacts their ability to deliver services seamlessly across geographies, creating cost volatility and delivery constraints.

MITIGATION STRATEGIES

To face this evolving scenario, companies in the professional cleaning sector can adopt various resilience strategies: supply chain diversification allows to reduce reliance on US and Chinese suppliers, which is a crucial aspect. Companies should explore partnerships with emerging markets such as India, Vietnam, and Turkey, and reinforce intra-European sourcing networks where possible. Selective re-shoring of critical production (e.g. battery packs, sensors, plastics) to Europe can strengthen supply autonomy. EU funding under the Green Deal Industrial Plan may help support such transitions. Industry associations (such as EFCI, Afidamp, Fiden) must actively advocate for fair trade protections and EU-level policies that prevent Europe from becoming a “dumping ground” for goods rerouted from the US. Investing in repairable, modular, and locally adaptable technologies can reduce dependency on global parts and materials. For instance, refill stations for chemicals or reusable equipment frameworks may gain traction. The new US tariffs are more than just a trade issue, they are a strategic wake-up call. If Europe responds decisively, the current turbulence can be transformed into an opportunity to strengthen local industry, enhance technological independence and improve sustainability across the cleaning sector. But time is of the essence. The industry must act with coordination and foresight, before these new global trade dynamics solidify into long-term disadvantages for European stakeholders.

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THE NEW CHALLENGES OF PROFESSIONAL CLEANING

The international federation of cleaning and multiservice companies is firmly committed to expanding throughout Europe. This is the clear objective set by its Italian president, Roberto De Zorzi, whose term will last three years

FIDEN (Fédération Internationale des Entreprises de Nettoyage) has embraced the path of innovation, tackling major topics such as artificial intelligence and the integration of Generation Z into businesses. We met with the president, Roberto De Zorzi, to ask him a few questions.

Two highly topical issues in the professional cleaning sector are the application of artificial intelligence and the employment prospects for Generation Z in cleaning companies. What is your take on these matters?

These are issues that we entrepreneurs must approach with the utmost attention

and courage, as they reflect a profound transformation impacting our industry along with many others. AI is reshaping various sectors, from large corporations to small businesses and startups. Although adoption is still in its early stages for SMEs, the potential of AI to innovate, optimize, and improve operations is immense. Research and case studies show that AI can become a strategic ally for growth and profitability. As for the second part of your question, in recent years there has been intense debate around Generation Z, often focusing on perceived limitations in the workplace. In the United States, we’ve seen a growing trend of young employees being dismissed due to factors such as lack of motivation, weak

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MAIN OBJECTIVES OF FIDEN

• EXPAND THE ASSOCIATION'S PRESENCE IN EUROPE

• ACHIEVE ADEQUATE REPRESENTATION IN THE EUROPEAN PARLIAMENT

• PROMOTE SYNERGIES BETWEEN MANUFACTURERS, SUPPLIERS, AND CLEANING COMPANIES

• FOSTER UNITY AND A SPIRIT OF COLLABORATION AMONG ALL STAKEHOLDERS IN THE SECTOR

problem-solving skills, and poor cultural alignment with company values. While these dynamics aren’t as evident in Europe yet, it’s important for companies to view this as an opportunity rather than a problem, leveraging corporate welfare solutions. In short, the debate around Gen Z should be seen not as criticism, but as a chance to build a more inclusive and sustainable work environment.

So cleaning companies in Europe also need to adopt an open mindset toward innovation and change?

New developments have always occurred and must be embraced intelligently by companies, adapting step by step. AI, when properly guided by human thought, will have extraordinary applications to support operators in our industry. Think of tourism, businesses, even the internet itself. Our generation has moved from using encyclopedias for information to keyword searches on the web, and now to ChatGPT, a technology opening up new horizons. We are essentially constructing a new system of queries and information retrieval that enables faster, more complete, and targeted responses. Naturally, this transformation will also impact our companies.

Back to the topic of young people, aren’t you concerned that fewer and fewer are willing to work in the cleaning and service sector?

I actually believe this issue is somewhat overstated. Many young people in Europe are rolling up their sleeves and working passionately in cleaning and related services, despite the fact that this work remains underappreciated and underpaid. As for younger generations’ discomfort with certain jobs, I remind you that I once questioned my parents, just as my children now question me, and their children will do the same. It’s a cyclical and natural process we must accept. Companies must be ready to recognize when they begin to age. I myself am becoming aware of my limitations and I welcome my children stepping into positions of responsibility. Recently, a person told me that he started

A LEADING VOICE IN EUROPE

Born in Italy in 1960, Roberto De Zorzi has established himself as a successful entrepreneur in the professional cleaning services sector. In 1986, he founded Procyon, a facility management cooperative and one of the first of its kind in Italy. In 2002, he launched Iniziative Venete Group, a cooperative based in Venice operating in Italy and the Balkans, providing B2B services to European private enterprises in the hospitality industry. In 2024 he was elected President of FIDEN, the European federation offering a platform for professional training and cultural growth focused on hygiene awareness to SMEs and entrepreneurs in the industrial cleaning and facility management sectors across Europe.

using a computer at age six, whereas we started at thirty-five or forty, already feeling outdated. It’s natural that young people are faster and more digitally savvy. We’ll never catch up, so we must either adapt to this digital world or risk being left behind.

When it comes to companies evolving from cleaning into full facility management across Europe, we know FIDEN offers a strong cultural foundation for this transformation, not

just a surface-level European union. What can your experience teach to the market?

First, that there are no more borders. Travel across Europe is now fluid because borders have expanded. It’s also vital to assess problems together, understanding how European partners tackle them, even while acknowledging that systemic differences between countries remain significant, especially in terms of bureaucracy, legislation, and economics. Today, in Europe, there are models worth emulating. In the past, we looked to the U.S. with reverence. But now France, Germany, and Austria certainly have valuable insights to share. As for Italy, I recently read in your magazine an interview with Oscar Farinetti, a wellknown Italian entrepreneur and manager. He argued, and I fully agree, that Italy can share excellent innovations, even in professional cleaning, with the rest of Europe. It has valuable know-how to contribute. It’s essential that Europe has an association representing a sector still often perceived as second-class. Many people still feel almost ashamed to admit they work in it.

You mentioned France, Austria, and Germany as examples of countries with valuable lessons for Europe. Could you elaborate?

These countries know how to leverage shared interests and exert influence on governments and economic stakeholders. Take public tenders, for instance: when cleaning and multiservice companies interact with public administrations, they are extremely cost-conscious. Even though they operate with significantly higher budgets, they benefit from much lower labor costs than we do. In some countries, there is no 14th-month salary, and the cost to employers for layoffs, as well as ancillary and social security costs, are quite low. As a result, these countries can offer services at far higher prices than we can. This is why it’s crucial that governments crack down on bogus companies that engage in unfair competition, using all available tools, starting with strict inspections.

Looking at your presidency, what are your key priorities?

My predecessor, Hans Ziegle, worked hard to expand European company representation within the Federation. During my three-year term, my goal will be to further broaden this representation across Europe. I know this won’t be easy, but I will do my best to connect with entrepreneurs who share our mission. We must have stronger institutional representation, particularly in the European Parliament. This association represents healthy, productive companies that want to create jobs and generate wealth in specialized cleaning and multiservices, and it deserves to be heard. I also aim to rebuild our relationship with the French colleagues, who were among our founding members but distanced themselves due to minor past disputes. Looking toward the future of cleaning, I hope we can find renewed harmony and collaboration. Moreover, I see significant potential for our presence in countries like the Netherlands, Sweden, and Denmark, as well as the Baltic and Balkan states. Albania, Greece, and Croatia, having achieved a certain level of prosperity, now seek greater hygiene awareness and more targeted cleaning services. One final thought that makes me optimistic: Europe and the world will increasingly face labor shortages, which will dramatically boost outsourcing. This will create many new jobs, especially for companies that are well-prepared and focused on innovation.

So, your Federation is active and aims to grow in the immediate future?

Absolutely. Our members include not only cleaning companies, but also manufacturers of machines, equipment, and products, suppliers whose collaboration brings mutual benefits. This identity is a major asset, creating partnerships and synergies across the value chain, even when interests differ. One of the key advantages is optimizing costs on both sides. To strengthen our network and increase visibility in Europe, I’m also considering organizing meetings in countries potentially interested in our presence.

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‘Elegant, Hygienic, and Smart: the new standard for your hotel.’

The toilet paper dispenser suitable for your hotel rooms, with an automatic drop-down refill system for the second roll, applying ‘infinity’ technology to ensure a constant and uninterrupted supply.

Its consumption reduction system with a functional unrolling brake is in line with all Hygenia systems.

It can fit rolls ten times larger than standard ones, providing high autonomy and reduced maintenance. Made of impact-resistant ABS plastic.

Keyless design with an anti-theft system to ensure security and quick intervention by housekeepers.

In a sector where green accountability is increasingly linked to competitiveness, sustainability labels have become powerful tools for credibility and growth

UNDERSTANDING ENVIRONMENTAL CERTIFICATIONS

In recent years, sustainability has evolved from a peripheral concern to a core strategic driver across industries. Nowhere is this shift more evident than in the professional cleaning sector, where environmental awareness intersects with regulatory pressures and customer expectations. Businesses operating in this space - whether manufacturers of cleaning agents, suppliers of equipment, or service providers - are increasingly investing in environmental certifications to demonstrate their commitment to ecological responsibility and to gain a competitive edge. Environmental certifications serve as third-party endorsements that confirm a

product, process, or organization adheres to specific ecological standards. They are not merely decorative labels; rather, they are structured frameworks with quantifiable benchmarks that influence procurement decisions, client trust, and internal operational efficiencies. In the professional cleaning sector, several certifications have become particularly relevant due to their rigorous methodologies and industryspecific relevance.

THE EUROPEAN BADGE OF BALANCE

Among the most widely recognized is the EU Ecolabel, an initiative supported by the European Commission. Designed to

KEY CRITERIA

• LOW ENVIRONMENTAL IMPACT

• LIMITS ON HAZARDOUS SUBSTANCES

• BIODEGRADABILITY

• PACKAGING RECYCLABILITY

BENEFITS

• CREDIBILITY IN EU TENDERS

• ACCESS TO GREEN PUBLIC PROCUREMENT

• LIFECYCLE-BASED SUSTAINABILITY

MAINTENANCE

• RENEWAL EVERY 3–5 YEARS

• RE-AUDIT REQUIRED

help consumers and professionals identify products and services with a reduced environmental impact throughout their life cycle, the EU Ecolabel is especially influential within European markets. For cleaning products and detergents, certification criteria include limitations on hazardous substances, biodegradability requirements, packaging recyclability, and performance efficiency at low dosages and temperatures. Companies that obtain this label gain not only credibility but also access to public procurement opportunities, many of which mandate or favor eco-certified supplies. The rigorous auditing process, which includes both

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Sustainability

KEY CRITERIA

• MATERIAL HEALTH

• RENEWABLE ENERGY USE

• WATER STEWARDSHIP

• SOCIAL FAIRNESS

BENEFITS

• ENCOURAGES INNOVATION

• SUPPORTS CIRCULAR ECONOMY GOALS

• GLOBAL RECOGNITION

MAINTENANCE

• CERTIFICATION TIERED (BASIC TO PLATINUM)

• RE-CERTIFICATION EVERY 2 YEARS

KEY CRITERIA

• HEALTH AND ENVIRONMENTAL SAFETY

• LOW TOXICITY

• VOC LIMITS

• PACKAGING STANDARDS

BENEFITS

• WIDELY ACCEPTED BY US INSTITUTIONS

• ENHANCES TRUST

• PERFORMANCETESTED PRODUCTS

MAINTENANCE

• ANNUAL COMPLIANCE MONITORING AND RECERTIFICATION

KEY CRITERIA

• FULL LIFECYCLE IMPACT

• TOXICITY

• PACKAGING

• RESOURCE USE

• PERFORMANCE TESTING

BENEFITS

• ALIGNED WITH LEED

• STRONG MARKET CREDIBILITY

• COMPREHENSIVE PRODUCT AND SERVICE EVALUATION

MAINTENANCE

• PERIODIC THIRDPARTY AUDITS

• RENEWAL EVERY 3 YEARS

KEY CRITERIA

• POLICY INTEGRATION

• COMPLIANCE TRACKING

• CONTINUOUS IMPROVEMENT

• STAFF TRAINING

BENEFITS

• ENTERPRISE-WIDE SUSTAINABILITY FRAMEWORK

• RISK REDUCTION

• INTERNATIONAL CREDIBILITY

MAINTENANCE

• ANNUAL SURVEILLANCE AUDITS

• FULL RECERTIFICATION EVERY 3 YEARS

KEY CRITERIA

• USE OF LOW-IMPACT PRODUCTS

• WASTE MANAGEMENT

• EQUIPMENT EFFICIENCY

• OPERATIONAL PROTOCOLS

BENEFITS

• ADDS VALUE IN REAL ESTATE AND FACILITY MANAGEMENT

• COMPETITIVE EDGE IN SERVICE CONTRACTS

MAINTENANCE

• DEPENDS ON BUILDING CERTIFICATION CYCLES

• ONGOING MONITORING

OVERVIEW OF THE MAIN ENVIRONMENTAL CERTIFICATIONS

product performance and environmental impact assessments, reinforces the label’s value as a guarantee of sustainability and quality. The current context, between international conflicts, new tariffs, rising energy prices and difficulties in sourcing raw materials is accelerating deep reflection in the detergent world. Producing sustainably is no longer just an ethical choice, but also an industrial resilience strategy. Ecolabel products, which require simpler formulas that are biodegradable and less dependent on critical substances or petrochemical derivatives, can help contain production costs in the long run and diversify the

supply chain. In addition, European funds and green transition programs reward companies with green approaches, with facilitated access to financing, facilities and incentives for innovation.

FROM ORIGINS TO RENEWAL

Another key certification in the sector is Cradle to Cradle Certified, which adopts a holistic approach that goes beyond end-of-life considerations. This certification evaluates products based on material health, product circularity, clean air and climate protection, water and soil stewardship, and social fairness. For professional cleaning manufacturers,

achieving Cradle to Cradle certification requires a profound redesign of both product formulation and supply chain management. Ingredients must be evaluated for toxicity and environmental persistence, and packaging must support reuse or recycling. The result is not only a marketable environmental claim but a foundation for innovation: companies often discover new opportunities for waste reduction and operational efficiency during the certification process.

WHERE CLEAN MEANS SAFE

The Green Seal certification, primarily recognized in the United States but

Sustainability

gaining traction globally, focuses on product performance, environmental impact, and human health. It is particularly relevant for janitorial services, institutional cleaners, and suppliers to government agencies. To earn Green Seal certification, cleaning products must meet stringent criteria related to toxicity, volatile organic compounds (VOCs), skin and eye irritation potential, and packaging design. One of the unique aspects of Green Seal is its emphasis on total lifecycle performance, ensuring that certified products are effective in real-world conditions while minimizing environmental harm. For service companies, Green Seal also offers a GS42 certification, which applies to entire cleaning programs rather than individual products, making it an appealing option for large-scale facility management providers looking to validate their operational sustainability. Closely related, the UL Ecologo certification - developed in Canada but widely accepted across North America and beyond - applies multi-attribute, life-cycle-based standards. For cleaning products and services, the criteria encompass everything from

ECOLABEL IN EUROPE

84.000 EU Ecolabel certified products

1.000 companies with at least one certified product line

28 product categories covered

Source: European Commission 2024

an enterprise-wide commitment to environmental responsibility, often acting as a prerequisite in tenders and supplier assessments. It also integrates well with other ISO standards, enabling companies to build robust management systems across quality, safety, and environmental domains.

CLEANING FOR CREDITS

raw material sourcing to packaging, transportation, and disposal. Products that carry the Ecologo must pass thirdparty auditing, toxicological review, and performance testing. Because it is compatible with LEED (Leadership in Energy and Environmental Design) credits, Ecologo certification is often a strategic asset in green building projects, especially in commercial real estate where cleaning contracts are tied to sustainability objectives.

THE GREEN ENGINE INSIDE

A growing number of cleaning companies are also turning to ISO 14001, an international standard for environmental management systems (EMS). Unlike product-specific certifications, ISO 14001 focuses on the organization as a whole. It provides a framework for identifying, monitoring, and continuously improving environmental performance. The certification process involves setting sustainability targets, conducting risk assessments, training staff, and auditing results. While ISO 14001 does not certify individual products or services, it demonstrates

For facilities and service providers looking to align with building-wide sustainability frameworks, LEED certification becomes relevant. Although this ccertification is awarded to buildings rather than cleaning products, the use of certified cleaning solutions and green cleaning programs can contribute significantly to LEED points. Service providers that can demonstrate adherence to LEED-compliant protocolsincluding the use of low-VOC chemicals, energy-efficient equipment, and proper waste disposal methods - are increasingly favored by property managers and institutional buyers.

A PATH TO IMPROVEMENT

Achieving any of these certifications requires investment, both in financial terms and organizational commitment. The application process typically begins with an internal audit to assess current practices against the certification criteria. Gaps are then addressed through reformulation, process redesign, staff training, or new supplier relationships. For many companies, the path to certification becomes a catalyst for broader improvements. For example, reducing the environmental impact of a cleaning product often leads to innovations in concentrate formulation, which in turn reduces packaging needs and transportation costs. Similarly, aligning with ISO 14001 can reveal inefficiencies in water usage or waste disposal that, once corrected, improve both environmental performance and profitability. Beyond operational

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THE RISE OF STEAM

Steam is no longer just an eco-friendly option, it’s a powerful answer to the growing demand for hygiene, efficiency, and sustainability. Across Europe, the rising steam cleaning market signals a shift in professional sectors, driven by innovation and evolving environmental regulations

In 2025, the professional cleaning landscape is being reshaped by steam sanitation technologies. Once a niche alternative, steam-based cleaning is now gaining widespread traction across commercial, industrial, and institutional sectors. This resurgence is fueled by a convergence of sustainability requirements, hygiene demands, technological evolution, and labor efficiency pressures.

Recent industry intelligence places the global steam cleaners market at approximately € 3.55 billion in 2024, with projected growth to around € 6.88 billion by 2033, an impressive compound annual growth rate (CAGR) of 7.6% from 2025 onward. This rapid expansion outpaces many traditional cleaning segments and reflects substantial adoption in professional environments. Within the broader cleaning services sector, valued at € 415.47 billion globally in 2025 and growing to € 675.46 billion by 2032 at a CAGR of 7.2%, steam-based methods are one of the fastest-growing subcategories. Commercial demand leads the way, especially in hospitality, healthcare, food processing, and institutional facilities, where strict hygiene standards and chemical-free mandates prevail.

WHERE STEAM IS HEATING UP

In North America and Europe, steam cleaning enjoys early adoption and regulatory support. North America accounted for roughly 35-40% of the industrial steam cleaner market in 2023. In Europe, Germany and the UK lead with incentives like the EU Green Deal and certifications like Germany’s Blue Angel, boosting demand in hospitality and healthcare by up to 34% in recent years. North America similarly sees a high level of adoption - approximately 60%

of operators use green methods - driven by California’s regulations enforcing chemical-free cleaning.

Asia-Pacific is emerging rapidly, with China and India posting anticipated growth of 10-11% CAGR in hard-surface steam cleaners, supported by urbanization, rising incomes, and demand for healthconscious home solutions. Japan and South Korea, concentrated in commercial use, show strong traction, while Australia sees increasing residential uptake where carpeting is common.

Beyond these, Middle Eastern hubs like UAE and Saudi Arabia are adopting steam cleaning in upscale hotels and clinics, whereas Latin America remains nascent yet poised for growth.

SECTORAL SURGE

Among end-user segments, commercial spaces dominate steam cleaning usage, accounting for over 45% of revenue. Hotels, restaurants, hospitals, clinics, and food processing plants have embraced steam sanitation to meet public safety standards and allergen demands. Industrial sectors, like automotive, manufacturing, and heavy equipment, employ steam for degreasing, maintenance, and compliance with EU REACH and FDA regulations. Equally notable, residential uptake is accelerating, handheld and steammop adoption is rising among healthfocused households, with CAGR around 7.2% from 2023 to 2030. Many urban homeowners prefer non-toxic sanitizing options, furthering penetration.

STEAM IN ACTION

Modern steam sanitation encompasses diverse formats - handheld wands, steam mops, canister units, upright floor cleaners, and robotic systems, each tailored to specific professional needs. Industrial-grade systems deploy high-

THE NUMBERS OF STEAM SECTOR

+7.6% the expected growth of steam cleaning market by 2033 (CAGR)

+34% the boost in demand in hospitality and healthcare sectors

45% of revenue in enduser segment comes from commercial spaces

60% the operators in North America which use green methods

pressure steam above 150 °C, essential in food processing and medical disinfection. These systems often feature modular design, enabling configuration for degreasing, floor scrubbing, conveyor line cleaning, and surface sanitization.

IoT-enabled models now offer remote control and real-time analytics: monitoring temperature, steam volume, maintenance needs, and performance metrics. This data-driven approach not only enhances process control but also serves sustainability reporting.

Energy-efficient insulating materials, rapid-heat boilers, and energy-recovery systems characterize new units, delivering high thermal performance while reducing power draw. Robotic steam cleaners, equipped with AI and optimized path navigation, are deployed in warehouses, large retail malls, hospitals, and airports, minimizing labor dependence. Within more compact formats, steam

mops with microfiber pads (soft or scrub) deliver chemical-free sanitation on tiled or sealed hard floors. Canister models handle multiple tasks, from upholstery to restroom grout cleaning, thanks to accessory kits. Upright units manage broad floor spaces in hotels and commercial halls.

LOOKING AHEAD

As we move into the late 2020s and beyond, several key developments are poised to shape steam sanitation’s future. We should expect broader adoption of smart automation and robotics applied to autonomous steam systems in commercial spaces. AI-driven path planning, obstacle recognition, self-charging docks, and predictive maintenance will define these units. Integration with BIM (building information modeling) and facility management platforms will allow automated cleaning schedules adjusted to occupancy patterns and foot traffic, a true leap in operational efficiency. Next-generation units will integrate renewable energy sources (e.g., solar-powered heating), even closedloop condensate recovery systems. Manufacturers will adopt recycled plastics and upgraded insulation, reducing embodied and operational carbon. Anticipated for 2027-2030 are machines certified under ESG frameworks with lifecycle impact labels. We should also expect more tailored hardware: robotic grout cleaners, medical-grade surgical suite steamers, industrial escalator/car wash robotics, biohazard sanitation systemsoffering configurable modules for distinct tasks. Cartridge-based accessories and attachments will become swappable. Compact yet powerful portable steam units, both corded and cordless, will become more common for mobile professionals: building restoration experts,

ADVANTAGES OF STEAM CLEANING

Steam cleaning offers a powerful blend of eco-efficiency, health safety, and cost-effectiveness:

• Chemical-free sanitation: using only heated water, steam eliminates chemical residues and reduces environmental impact.

• High temperature sterilization: steam exceeding 100 °C can eliminate up to 99.9% of bacteria, viruses, mold spores, and allergens.

• Water and energy savings: steam uses up to 90% less water than traditional methods; modern insulation and energy recovery can cut energy use by ~30%.

• Versatility and material safety: steam is effective across hard floors, upholstery, food‐industry surfaces, and industrial equipment, when applied with care.

• Cost savings in the long run: lower chemical and water expenses, less drilling and maintenance downtime, longer equipment life.

SORE are expected in North America, Asia, and Middle East, making steam systems a compliance requirement rather than a choice.

WILL THE STEAM WAVE FADE?

All indicators suggest no. The steam sanitation wave shows continuity, potentially even acceleration, thanks to various factors. The main one is sustainability: steam sanitation core aligns with long-term water, chemical, and carbon-saving goals. Post-pandemic vigilance ensures demand to focus on health awareness and the employment of non-chemical means to carry on sanitation. Using steam also means a better cost-benefit ratio: higher upfront costs are offset by reduced operational expenses and public trust benefits. Last but not least, regulation and certifications are increasingly centered on chemical-free methods.

restoration flooring teams, and popup sanitation providers. These will balance high pressure with reduced size and weight.

Some future systems may combine steam with ultra-low-volume (ULV) or dry fog dispersal of benign sanitizers (e.g., peracetic acid), enhancing coverage for porous surfaces and compliance with hospital and food-sector protocols. Finally, regulation and certification growth must be considered: we anticipate global regulatory frameworks mandating or incentivizing chemical-free sanitation. Standards akin to Blue Angel and CARB

Still, barriers exist. High initial investment and maintenance can deter small operators. Equipment misuse, such as steaming wood or delicate surfaces, can cause damage, calling for careful training. Market adoption in developing regions will lag until awareness and purchasing power rise. In 2025, steam sanitation in professional cleaning is no longer a passing trend, it’s becoming mainstream. Driven by sustainability goals, heightened hygiene awareness, automation innovation, and regulatory shifts, steam systems are firmly entrenched in commercial, industrial, and expanding residential markets. Technological progress, from AI-powered robots to modular, energy-smart units, will further deepen steam’s appeal. Unless an unforeseen disruptive cleaning technology emerges, steam sanitation seems set for a powerful and sustained ascent in the coming decade.

THE ROAD TO INNOVATION

2010 - 2015

First hybrid-powered sweepers enter the market, offering reduced emissions compared to traditional diesel models. Filtration systems improve, but remain mostly mechanical.

2016 - 2018

Early connectivity features appear: onboard diagnostics, remote monitoring, and basic fleet tracking begin to support operational efficiency and maintenance planning.

As cities grow smarter and more sustainable, street sweepers and street washers are evolving with them. The latest technological frontiers in the sector, from electric propulsion and AI integration to autonomous systems

2019 - 2021

Smart technologies gain traction. Full-electric sweepers debut in urban environments. Watersaving systems and more efficient brushes reduce resource consumption.

2022 - 2024

Autonomous sweepers begin pilot testing. AI integration allows adaptive sweeping and real-time data collection. Greywater recycling and multi-compartment debris systems emerge.

2025 onwards

Hydrogen fuel cells offer new alternatives for longer-range sweeping. Full fleet management by AI becomes viable. Automation and sustainability go hand in hand, reshaping the role of sweepers in tomorrow’s cities.

RETHINK CLEAN

Sweeping machines, once seen as mundane fixtures of municipal maintenance, are now at the forefront of environmental innovation and smartcity integration. As public demand grows for cleaner, healthier urban environments, manufacturers are stepping up with advanced technologies that make sweeping not only more effective but also more sustainable, quieter, and costefficient. While innovation extends across all sweeping sectors, from industrial to airport applications, the most intense

development is concentrated on street sweepers and street washers, which serve as essential tools in the battle against particulate pollution and urban grime.

ELECTRIC DRIVE SYSTEMS

Electric propulsion is no longer a futuristic concept but a key trend in modern street sweeping. Traditional diesel engines are being rapidly replaced or supplemented by fully electric or hybrid systems, addressing the growing need to reduce urban emissions and noise pollution. New-generation electric motors for sweepers are now built with permanent

magnet synchronous technology (PMSM) or brushless Direct Current (DC) motors, offering high torque density, minimal maintenance, and superior energy efficiency. Paired with regenerative braking systems, these motors can return energy to the battery during operation, further extending working time. Battery innovation has played a critical role: lithium iron phosphate (LiFePO4) and solid-state batteries are being integrated into newer models, ensuring high charge cycles, faster charging times, and robust safety standards. Some street sweepers can now operate for 8-10 hours on a

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single charge, covering large routes without refueling stops. In cooler climates or during night shifts, thermal battery management systems keep performance consistent, regardless of weather. Electric models are also proving ideal for noisesensitive environments such as hospitals, schools, and residential neighborhoods, operating with decibel levels well below traditional machines. In fact, the quiet operation of these machines is often so unobtrusive that cities are beginning to schedule street sweeping at unconventional hours, optimizing road availability during peak traffic times.

DATA-DRIVEN EFFICIENCY

Technology is also behind the screen. A growing number of sweepers are now equipped with cloud-based fleet management platforms, enabling realtime monitoring of location, performance, maintenance needs, and route optimization. These systems integrate IoT sensors and telematics to track air quality, brush wear, water usage, and even the type of debris being collected. Some models use computer vision and machine learning algorithms to dynamically adjust sweeping parameters, like brush pressure or suction power, based on real-time

surface and debris conditions. Predictive maintenance algorithms reduce downtime by alerting operators before components fail, and remote diagnostics mean fewer technician dispatches. Mobile apps now allow operators and managers to schedule routes, receive alerts, or even control certain vehicle functions from their smartphones. Autonomous street sweepers are now moving from prototype to pilot programs in several smart cities. These machines use LiDAR, radar, GPS, and 3D cameras to safely navigate urban environments, avoid obstacles, and interact with traffic systems. Early models

SMART SKILLS FOR SWEEPERS

As sweepers become more technologically advanced, operator training is becoming just as important as machine design. Many companies now offer digital training platforms, including simulators and interactive tutorials, to familiarize users with software interfaces, maintenance procedures, and safe operation in complex environments. In parallel, certification programs are being introduced to guarantee a standard level of technical competence among operators, particularly in public tenders. This professionalization of the sector not only improves performance and safety but also contributes to better data use, as trained operators are more likely to interact effectively with smart features and cloud-based systems.

are already in operation in controlled zones such as industrial parks, airports, and university campuses. These robotic sweepers are particularly promising for round-the-clock cleaning, with AI-driven systems ensuring route efficiency and safety. Many are equipped with solar panels to support peripheral electronics, further lowering operational costs. While full autonomy in complex city environments remains a challenge, semiautonomous modes, such as follow-me features or geofenced pathing, are being increasingly deployed to support human operators during repetitive or hazardous tasks.

POWER AND PRECISION

Street washers, often integrated into sweeper units or used independently, are undergoing their own technological revolution. The latest machines use variable pressure pumps that adjust output based on surface type and dirt levels, conserving water while improving cleaning results. In arid regions, some

washers are equipped with fogging or misting systems to reduce dust dispersion with minimal water use. Others feature greywater recycling systems that treat and reuse rinse water within the same cleaning cycle, offering savings of up to 60% in water consumption. Advanced models include thermal disinfection functions, using superheated water or steam to sanitize public spaces without chemicals, ideal for post-pandemic sanitation strategies. The integration of remote lances and servo-controlled spray arms has also made precision cleaning easier and safer in hard-to-reach or pedestrianheavy areas.

COMFORT AND DESIGN

With increasing attention to workplace safety and comfort, modern sweepers are being designed with operators in mind. Cabins now feature climate control, noise insulation, and adjustable suspension seating to reduce fatigue. Touchscreen displays and intuitive control panels replace traditional gauges, allowing easy customization of settings for each shift or terrain. Walk-behind and compact models, often used in dense historic centers, are now available with joystick controls, automatic height adjustment, and quickchange brush systems, streamlining daily operations and minimizing physical strain. To meet the diverse needs of municipalities and contractors, manufacturers are offering modular platforms that allow for fast reconfiguration of machines. Whether it’s a sweeper with an interchangeable washer module, or a unit designed for extreme winter cleaning with brine sprayers and snow blades, these modular machines allow cities to do more with less. Custom builds are also becoming common in regions with unique constraints. In areas where water use must be minimal, for instance, machines are being engineered to combine dry suction technologies with cyclonic separation systems, eliminating the need for water altogether while still capturing fine dust.

CIRCULAR ECONOMY

An increasingly important theme in the sweeping sector is the integration with circular economy principles. Some of the most advanced machines are being equipped with systems capable not only of separating coarse and fine debris but also of pre-sorting recyclable materials during the collection phase. This opens the door to a model in which sweeping becomes the first step in material recovery, allowing municipalities to increase recycling rates and reduce the volume of waste sent to landfills. Innovations in this area include multi-compartment hoppers, smart sorting algorithms, and sensor-based recognition of materials, all technologies inspired by the logic of smart waste management systems.

FUTURE TRENDS

Looking ahead, the future of sweeping machines will be defined by a seamless integration of sustainability and high performance. With increasingly strict regulations on emissions and noise, as well as rising expectations from both public and private sectors, the demand for zero-emission, quiet, and efficient machines is expected to grow steadily. New technologies such as hydrogen fuel cells are beginning to emerge as promising alternatives to battery systems, offering longer operational autonomy and faster refueling, especially for largescale or continuous-use applications. At the same time, advancements in artificial intelligence are laying the groundwork for fully automated fleets, capable of managing entire city networks with optimized routes and real-time adaptability. Another interesting direction involves the integration of sweepers into smart energy grids, allowing them not only to recharge efficiently but also to support local energy balance when idle. In this evolving context, sweeping machines are no longer simple maintenance tools: they are becoming intelligent, flexible, and sustainable components of the modern urban ecosystem.

100% ELECTRIC RELIABILITY

Tenax International is the only player currently on the market to have been able to translate its electric vocation into a complete range of 100% fully electric (non-electrified) low voltage (less than 50 volt) street sweepers and washers.

All the products in Tenax’s range were designed from their conception to be completely and exclusively electric. Tenax means 100% electric reliability; in fact, thanks to over twenty years of experience in the electric street sweeping sector and thanks to the over 1.500 electric sweepers sold under its own brand in over 42 countries, it is able to guarantee high performances at all latitudes and offers tailor-made solutions designed to satisfy the needs of each customer.

For this reason, today, Tenax International boasts a partnership with the main European and non-European public and private companies. All Tenax sweepers are characterized by high

reliability and a latest generation 100% electric operating system. From now the range includes the innovative Electra 5.0 Life, the first new generation 5 m³ compact sweeper, capable of combining high performance and comfort.

tenaxinternational.com

The maintenance of flooring is a crucial aspect in Largescale retail environments, as the daily foot traffic of thousands of people inevitably leads to rapid and significant accumulation of dirt

RETAIL FLOOR CLEANING

floor care

SIMONE CIAPPARELLI

Modern retail facilities are open to the public almost every day of the year, with increasingly extended hours and a growing number of products and services offered. Shopping centers, therefore, experience very high daily traffic and require that all surfaces, especially floors, be cleaned frequently and thoroughly.

The floors of a shopping mall get dirty quickly and must be consistently cleaned and sanitized. Due to the vast size of these spaces, manual cleaning is not a practical solution. Floor care procedures are therefore carried out using various types of machinery, which can be operated even in the presence of customers and store personnel.

There are four main types of machines used for floor care: vacuums, sweepers, scrubber-dryers, and single-disc machines. These user-friendly tools can be employed without disrupting customers or staff, allowing for immediate intervention and leaving surfaces clean and dry.

The main advantage of scrubber-dryers is their ability to provide deep cleaning in a single pass, offering a high hygiene standard while significantly reducing intervention time and the inconvenience caused by traditional cleaning tools such as brooms, mops, cloths, trolleys, and dustpans. A wide range of cleaning machines can be used in a shopping center, with the most common being vacuums, sweepers, and scrubber-dryers.

DEBRIS REMOVAL

Before sweepers and scrubber-dryers come into play, vacuums can be used to remove large debris such as paper scraps, packaging residues, and other waste from hard-to-reach corners. Many models of vacuums are available with a variety of attachments, suitable for all professional sectors, including supermarkets and shopping centers, where dust, debris, and

5 NUMBERS TO REMEMBER

4 key pieces of machinery: vacuum cleaners, sweepers, scrubbers, and singlebrush machines.

99,99% the filtration level in fine dust removal with Hepa filter.

12.000 m2 maximum area covered by a man-on-board scrubberdrier.

> 50 amount of reduced work time compared to manual cleaning.

0,3 micron the minimum size of particles blocked by Hepa filters.

DUST AND DIRT COLLECTION

The sweeper is the most suitable machine for collecting dust and coarse dirt from any floor surface. Thanks to side brushes that guide debris toward a central roller brush, sweepers collect dirt into a container, eliminating the physical strain and airborne particles caused by manual sweeping and reducing working time. When selecting a sweeper, it’s important to consider the size of the area and whether the machine will be used indoors or outdoors.

In enclosed spaces like shopping centers, combustion engines are not appropriate due to exhaust fumes, so electric models are recommended.

Sweepers come in two main types. Walkbehind machines are compact and agile, ideal for small areas with obstacles. Their size makes them perfect for frequent use in crowded spaces where large machines may be impractical.

Ride-on machines are powerful and fast, designed for high performance on large surfaces. These come with an operator seat and steering controls and are suited for open or expansive areas such as warehouses, parking lots, or loading zones.

various types of stains are common and may pose safety risks to customers or damage merchandise.

For dry dust and fine particles, vacuum cleaners with polyester fabric filter systems can trap dust above 25 microns, while HEPA filters can capture up to 99.99% of particles as small as 0.3 microns.

For collecting both dry and liquid materials, wet vacuums are used. These typically do not include a filtration system but instead rely on a safety mechanism that stops suction when the collection tank reaches its fill limit.

Sweeping can be performed in various conditions and on different surfaces including concrete, asphalt, resilient or plastic materials, and more.

WASHING AND SANITIZING

Scrubber-dryers are the best tools for cleaning and sanitizing floors of any material or size. They clean and dry quickly and efficiently, leaving surfaces immediately safe and walkable, avoiding prolonged area closures or slip hazards from water residues.

These machines feature rotating brushes that dispense a detergent solution capable of loosening dirt. The dirty liquid is then collected by a squeegee and suctioned into

floor care

a dedicated tank by a turbine, leaving the floor clean and dry.

Like sweepers, scrubber-dryers are divided into two types based on how they are operated. Walk-behind models are maneuvered with a rear handle and are ideal for smaller spaces like storerooms, offices, conference rooms, break areas, cafes, and areas up to 500 m². Their compactness allows frequent use even in populated areas where larger machines would be intrusive. Ride-on models come with a seat and steering wheel. More powerful, they are designed for large areas up to 12,000 m², such as big-box stores, logistics centers, or large warehouses. Scrubber-dryers are easy to use, even by non-specialized personnel, and offer many advantages over traditional cleaning methods: they clean floors without requiring area closures, reduce cleaning time by more than 50%, leave no streaks or stains, and consume less water and detergent.

POLISHING AND FINISHING

Single-disc machines are ideal for washing and treating floors made of various materials. They are especially suitable for cleaning restrooms in shopping centers but can also be used in many other areas. Their compact size allows them to access narrow spaces, making them perfect for cleaning, polishing, and finishing edges, corners, baseboards, staircases, and steps. Their defining feature is a rotating disc, which may be infused with water and detergent.

The disc scrubs the floor to remove dirt and washing residues. Some models also include a suction function to collect dirty water and debris, leaving floors dry and clean in seconds.

The disc performs its job by abrasion and is available in various levels of coarseness, identifiable by color. Depending on the surface and task (polishing, cleaning, stripping), different types of pads are used.

MAINTENANCE AND CARE

• To ensure long life and optimal performance of cleaning machines, regular maintenance is essential.

• Tanks and filters should be cleaned after each use to prevent dirt buildup.

• The condition of brushes and wash discs should be regularly checked, replacing them if necessary.

• Periodic overhauls should be conduced to ensure proper functioning of motors and vacuum systems.

OUTDOOR CLEANING

Outdoor areas also contribute to the overall experience in a shopping center and should be included in regular maintenance plans, rather than being cleaned sporadically. Ride-on sweepers are the best choice for large outdoor areas such as parking lots, loading/unloading zones, and food courts. Larger surfaces require extended operation time, and ride-on sweepers provide greater power, performance, and autonomy compared to smaller walk-behind machines.

For outdoor-only use, combustion engine models are recommended, as they offer longer run time, higher power, and the flexibility of refueling as needed without charging delays.

DIFFERENT MATERIALS

To achieve optimal cleaning, it is important to evaluate the type of surface to be treated and to choose equipment that is appropriate for the materials in the various rooms. Tile, concrete, wood, or carpet floors require different cleaning methods to avoid damage and ensure an effective result. The use of specific cleaners is

another determining factor. An unsuitable product can leave residue or compromise the quality of the floor, while the use of professional solutions allows for risk-free deep cleaning. Equipment maintenance is also essential to ensure optimal performance over time. Periodically checking the condition of scrubbers and sweepers helps prevent breakdowns and ensures efficient operation.

Another aspect to consider is staff training. Even the best equipment requires proper use to ensure excellent results. Providing employees with proper training in the use of cleaning machines not only improves the effectiveness of the process, but also helps reduce detergent and resource consumption, optimizing operating costs.

SUSTAINABILITY AND INNOVATION

In recent years, the focus on sustainability has led to the development of increasingly energy- and water-efficient cleaning machines. Modern scrubbers, for example, are equipped with intelligent detergent dosing systems, reducing environmental impact without compromising cleaning effectiveness. Some models also use ozonated water, eliminating the need for harsh chemicals. Many sweepers adopt systems to reduce water consumption and fuel-efficient motors.

The adoption of these technologies not only improves the sustainability of the business, but also meets the needs of a market that is increasingly focused on environmental responsibility, helping, at the same time, to reduce operating time and costs. A clean and well-maintained environment conveys confidence to customers, improves staff productivity, and contributes to compliance with applicable regulations. For these reasons, adopting advanced floor cleaning solutions is not just a necessity, but a strategic investment in the success of any business, including large retailers.

THE REAL CIRCULAR SYSTEM

In an era where sustainability is paramount, Lucart Professional emerges as a pioneer in the circular economy, thanks to the EcoNatural project, which has represented a model of sustainable innovation for 15 years. This project, born from advanced technologies, transforms waste materials into valuable resources by recycling all components of beverage cartons through a unique production process in the industry. Beverage cartons, composed of cellulose fibers, polyethylene, and aluminum, can be effectively recycled when properly dismantled. Thanks to Lucart’s exclusive technology, cellulose fibers are transformed into Fiberpack®, the raw material used to create the entire range of EcoNatural papers. The residual polyethylene and aluminum are instead converted into Al.Pe®, a material used to produce dispensers, making EcoNatural the only system capable of providing a complete paper and dispenser solution, entirely derived from recycled beverage cartons.

TANGIBLE, MEASURABLE, CERTIFIED

EcoNatural offers a concrete and measurable ecological solution: over the last ten years, Lucart has recovered more than 10.7 billion one-liter beverage cartons, producing tons of Fiberpack® paper. EcoNatural products are circular, sustainable, and environmentally friendly, having obtained numerous certifications: every item in the range is certified Ecolabel, FSC® Recycled, and for products made at the Laval-sur-Vologne plant, Cradle to Cradle® Silver. Additionally, all EcoNatural hygiene papers and towels are Climate Neutral according to the PAS 2060 standard, ensuring that all greenhouse gas emissions generated

during the product’s life cycle have been reduced and offset, achieving a net value of zero. The commitment to sustainability extends to packaging, which, where possible, has been replaced with solutions made from recycled and compostable paper or recycled plastic.

NEW ECONATURAL FLOW DISPENSERS

The new EcoNatural Flow line, made from polyethylene and aluminium sourced from recycled beverage cartons, features an exclusive patented design characterized by elegant and sinuous lines. Lucart Professional continues its innovative journey with three new proposals: the EcoNatural Flow Autocut Towel ID roll towel dispenser; the L-One Flow sheet-by-sheet toilet paper dispenser; and the Soap 400 Flow ID liquid and foam soap dispensers. The collection includes dispensers for every need, available in black and white, all certified OK Recycled and fully recyclable, thus ensuring a constant commitment to sustainability.

EcoNatural represents the hygienic solution of the future, offering customers quality and respect for the planet, contributing to a more sustainable world.

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NANOFIBERS AND SUSTAINABILITY

A recent scientific study explores in detail the potential of cellulose nanofibers, showing how they can pave the way toward a new era of sustainable and high-performance papermaking

Tissue paper

Over the past decades, the paper industry has shown remarkable resilience, navigating environmental, economic, and technological challenges that tested its ability to innovate. Today, as outlined in the scientific publication Next-Generation Paper Production Technologies and Sustainability: The Use of Nanofibers, a transformative technology sits at the core of paper’s renewal - cellulose nanofibers (CNF). Their introduction into production processes promises not only stronger and lighter paper, but also significant contributions to ecological transition and the valorization of renewable resources. The shift to nanocellulose Cellulose nanofibers (CNF) are derived from the same raw material as conventional paper: cellulose. What changes is the scale. CNFs are extracted through mechanical, chemical, or enzymatic processes that reduce fibers to nanometric dimensions - typically 5-100 nanometers in diameter - while preserving their renewable and biodegradable nature. This size reduction is not merely cosmetic: it fundamentally alters the paper’s physical properties by enhancing tensile strength, flexibility, moisture barrier performance, and interlayer adhesion. All this is achieved without resorting to synthetic polymers or chemicals that conflict with sustainability goals.

PERFORMANCES

Thanks to their exceptionally high specific surface area and fibrillar structure, nanofibers significantly improve tensile strength and fiber integrity, delivering: greater durability and mechanical

stability; enhanced barrier properties, such as impermeability and insulation; overall improvement in the perceived quality of the paper. In various recycled paper systems, the inclusion of cellulose nanofibers has been shown to significantly enhance mechanical performance, with tensile strength increasing by up to 24% and burst or tear resistance improving by approximately 12.5%, depending on the CNF concentration and fiber blend. These mechanical reinforcements are further amplified in film-like materials, where even minimal CNF additions, around 1%, can more than double tensile strength values, rising from 66 MPa to nearly 145 MPa. Beyond these structural gains, the addition of nanofibers also contributes to a denser and more compact fiber network, which reduces porosity and improves surface uniformity. As a result, surface roughness is lowered, enabling better print quality and coating consistency, which are critical parameters in both functional and aesthetic applications.

INTEGRATED SUSTAINABILITY

In the context of tissue, professional cleaning, and healthcare paper production, these developments are not just technically fascinating, they are key to meeting the evolving demands of the modern market. Nanofiber integration into professional tissue formulations can occur via two primary methods:

• Wet-end additive: nanofibers are dosed directly into the pulp, strengthening traditional fibers through hydrogen bonding and high surface contact.

NANOFIBERS FOR TISSUE PAPER

The professional tissue paper industry - serving healthcare facilities, canteens, restaurants, and institutions - has always prioritized quality, strength, and hygiene. Today, the integration of cellulose nanofibers (CNF) promises to redefine these standards by imparting unprecedented levels of performance and sustainability. The addition of nanofibers to professional-grade paper - often subject to tearing, moisture, and intense handling - increases tensile strength by 20-40% while also improving tear and compression resistance. Moreover, the hydrophilic structure of nanofibers, combined with the capillary action provided by uniform porosity, can boost absorbency in wipes and hand towels by 30-50%. Finally, in dispensers and micro-fluted packaging, nanocellulose improves flatness by reducing surface roughness by 40-60% and increasing surface gloss by 20-30%.

• Surface coating: nanofibers are deposited on the paper’s surface via spray, size-press, or rod coating, forming a barrier layer that enhances hydro- and oleophobic properties.

Nanofiber-reinforced papers offer: increased strength and absorbency, critical for wipes, towels, and toilet paper; lower basis weight at equivalent performance

CONVENTIONAL VS. CNF-ENHANCED PAPER

to +24 Tear resistance or burst strength

+12.5% (with 8% CNF)≈

Tensile strength (film type) 66 Megapascal (MPa)144.8 MPa (1% CNF)

Surface roughnessBaseline Ra Reduced porosity, denser structure –

(thinner but stronger sheets), leading to reduced environmental impact per product unit; potential for embedding active functions, such as controlled release of antibacterial agents or contaminant detection. Additionally, nanocellulose can also be derived from secondary sources, such as agricultural by-products or papermaking waste, with a dual benefit: reduced need for virgin raw materials and valorization of waste streams, aligning with circular economy principles.

CUTTING-EDGE APPLICATIONS

Beyond conventional hygiene and professional cleaning uses, nanocellulose is poised to enable advanced applications. In food packaging, for instance, CNFenhanced paper can provide high barrier properties against gases and oils while maintaining biodegradability and reducing plastic use. Even more promising is the development of so-called “electronic paper,” where nanofibers serve as substrates for sensors, printed circuits, and flexible components, paving the way for biodegradable and compostable electronic devices. Nanofibers can also

Source: Turkish J. Forest Science, 2025; MDPI nanomaterials, 2023; BioResources study, 2012 while enhancing it with unprecedented functionality and performance. For this transition to take hold, a supportive ecosystem must be in place. This includes public policies that actively promote research and development, especially for small and medium-sized enterprises within the supply chain. It also calls for strong public-private partnerships that bring together industry players, academic institutions, and innovation centers. In parallel, regulatory frameworks need to be updated to acknowledge and reward the unique properties of next-generation materials. Finally, technical training must play a key role, equipping professionals in the sector with the knowledge required to manage new materials, production processes, and their environmental implications. Despite the clear environmental and performance advantages offered by cellulose nanofibers, their widespread adoption across the paper industry still faces notable obstacles. One major challenge lies in market skepticism: decision-makers may be reluctant to shift from established materials due to

deliver active agents such as biosensors or chemical reagents used to detect pH, fluid presence, or temperature in clinical or food-related contexts. Thanks to the porous structure of the fibrillar network, these elements can be released or activated in response to moisture. Numerous experiments are underway in the medical and healthcare fields as well: smart bandages, sensor-equipped labels for monitoring pharmaceutical storage conditions, and absorbent materials with antimicrobial properties. Coatings based on nanocellulose and chitosan have shown antimicrobial efficacy above 98% against Escherichia coli, with inhibition zones ranging from 17 to 23 mm. Integration with atmospheric plasma treatments further amplifies their effectiveness, making them suitable for food industry applications as well.

A NEW PARADIGM

The emerging landscape envisions a paper industry evolving from mere commodity production to one driven by advanced technology, an evolution that retains the natural origin of its raw material

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uncertainty about return on investment, processing compatibility, or longterm reliability. Additionally, the lack of standardized testing protocols and certification schemes for CNF-enhanced products creates hurdles for market acceptance, particularly in regulated sectors like food packaging or healthcare. To address these barriers, a multi-pronged strategy is essential. Demonstration projects and pilot lines can provide empirical validation of performance and cost-effectiveness. Engaging clients through co-development initiatives and open innovation models can accelerate acceptance by making end users active participants in the material transition. Moreover, the implementation of ecolabeling or sustainability certification that explicitly recognizes the benefits of nanocellulose can serve as a market differentiator, helping bridge the gap between technical potential and commercial scalability.

LARGE-SCALE PRODUCTION

As discussed, nanofiber use supports more circular production models, reduces the

demand for virgin resources, and enables paper with a smaller environmental footprint. However, while the advantages are evident, so too are the challenges: transitioning to “nano” papermaking is neither simple nor immediate. From mechanical or chemical extraction at industrial scale to the difficulties of handling high-viscosity suspensions, every stage requires significant investment, technological innovation, and cost control to become scalable and efficient. Nanofiber production is energy-intensive and demands specialized facilities. CNF suspensions exhibit very high viscosity, complicating dosing and processing in conventional machinery. Moreover, integrating CNFs into production cycles necessitates rethinking drying, sheet formation, and finishing stages, inevitably impacting investment needs and technical know-how. But it’s not only about technology. The market must also be educated; stakeholders need to understand the added value these papers provide, particularly at a time when sustainability is a baseline expectation from consumers, businesses, and regulations alike.

INDUSTRIAL AND STRATEGIC CHALLENGES

Viscous processes: CNF suspensions are highly viscous and require adaptations in dosing and processing systems.

High energy costs: extracting nanofibers is more expensive than processing traditional cellulose, although optimization and economies of scale are narrowing the gap.

Training and plant upgrades: essential investments are needed to integrate CNF into production lines.

The use of nanofibers - especially when sourced from paper waste or biomass - fosters more circular production models, reduces reliance on virgin resources, and leads to paper with a lower environmental footprint. While the process is energy-intensive and requires dedicated infrastructure, the reduction in basis weight and enhanced eco-efficiency offset energy costs, particularly through lower drying demands.

A recent study by Westminster University highlights how the use of disposable paper towels to dry hands reduces bacteria on fingers by 76%, making it the preferable drying method compared to warm air or air-blade technology dryers

HAND DRYING METHODS

The issue of hand hygiene has become central to infection prevention, to the point of being a key focus of the World Health Organization’s World Hand Hygiene Day. The Covid-19 pandemic further emphasized the importance of this daily practice for public health. Hand hygiene is essential to safeguarding people’s health, especially in high-risk environments like hospitals, which host many vulnerable individuals. At the conference “Hand and Indoor Air

Hygiene in Healthcare Facilities: The Role of Hand Drying Systems and Indoor Air Quality Management in Protecting the Health of Citizens and Workers” held in Italy at the Senate of the Republic, Prof. Mark Wilcox, MD, OBE - Head of R&D in Microbiology at Leeds Teaching Hospitals, Professor of Medical Microbiology at the University of Leeds, and National Clinical Director in Infection Prevention & Control (NHS England), presented the latest scientific

findings on this topic. «I’m pleased to have the opportunity to speak at the Italian Senate. Washing hands is fundamental for healthy living - said Mark Wilcox - but it’s equally important that this effort isn’t compromised by poor drying choices. Unlike paper towels, electric air dryers can literally spray potentially contaminated droplets onto people and surfaces in a restroom. It’s essential to consider these risks when deciding the best way to dry hands», he emphasized.

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OVERVIEW OF SAMPLING PERIODS

AT EACH HOSPITAL SITE ACCORDING TO HAND DRYING METHOD

Mark Wilcox MD, OBE - Head of R&D in Microbiology at Leeds Teaching Hospitals, Professor of Medical Microbiology, University of Leeds, and National Clinical Director in Infection Prevention & Control (NHS England) crediti foto: British Society for Antimicrobial Chemotherapy

THE STUDY

Hand hygiene is universally recognized as a key factor in infection prevention. However, while guidelines for washing are well-established, drying has received little attention, despite being a potentially crucial step in limiting microbial spread. A large multicenter study conducted in the UK, France, and Italy explored this specific issue, comparing two hand drying methods - paper towels (PT) and jet air dryers (JAD) - to measure their impact on environmental contamination in hospital restrooms. The study was conducted at Leeds General Infirmary (UK), SaintAntoine Hospital (France), and Udine Hospital (Italy). At each facility, two similar bathrooms were selected for alternating use of the two drying methods, following a crossover study design. Each bathroom hosted both PT and JAD during different periods, with washout phases in between to avoid cross-contamination. Over 12 weeks, 120 sampling sessions per hospital were conducted (360 total).

Researchers analyzed air, frequently touched surfaces, and environmental dust, focusing on antibiotic-resistant bacteria such as MRSA, VRE, ESBL-producing Enterobacteriaceae, E. coli, Klebsiella spp., and C. difficile.

DATA COLLECTION

Two different restrooms were selected at each hospital site. In the UK, adjacent male and female bathrooms (each ~15 m²) at Leeds General Infirmary were used by staff, patients, and visitors. Bathroom A had seven toilet stalls, six sinks, two wall-mounted JADs, and one paper towel dispenser. Bathroom B had three stalls, six sinks, four urinals, two JADs, and one PT dispenser. Both featured portable wash stations equidistant from doors and sinks. In France, at Saint-Antoine Hospital, Bathroom A (~4 m²) had one sink and one toilet; bathroom B (~9 m²) had two sinks and two toilets. Both had wall-mounted JADs and PT dispensers, and were accessible from a reception/

waiting area used by patients, healthcare staff, and visitors. In Italy, the two adjacent bathrooms at Udine Hospital (~10 m² each) featured two sinks, two toilets, one JAD, and one PT dispenser. Neither bathroom had windows or air conditioning. All were accessed by staff, patients, and visitors. Usage counts were recorded to rule out contamination differences due to traffic volume. Air samples were taken in empty bathrooms using high-precision devices; bacteria were identified by culturing on selective agar. Surface samples were collected from sinks, doors, floors, and drying units using sterile sponges. Dust was vacuumed from elevated and hidden areas with highefficiency vacuums. All samples were analyzed in labs for pathogen presence and concentration.

STUDY SETUP

The study involved six hospital bathrooms (two per country), all accessible to staff, patients, and visitors. Using a crossover

TOTAL AEROBIC BACTERIA

(ENVIRONMENTAL SITES) IN BATHROOMS ACCORDING TO HAND DRYING METHOD

IF HANDS ARE NOT PERFECTLY DRY, WATER RESIDUE CAN BECOME A VEHICLE FOR BACTERIA, WHICH, CARRIED AWAY BY THE AIR JET, WILL SETTLE ON SURROUNDING SURFACES

RESULTS

design, researchers alternated PT and JAD use, collecting samples from surfaces, air, and dust in multiple time periods. Sampling required ten-minute daily closures before cleaning, with 120 sessions per hospital. Sites included sinks, floors, doors, dryers, dispensers, and high surfaces; dust was collected with HEPA vacuums.

The findings are particularly important in hospital settings, where immunocompromised patients require strict infection control. UK NHS guidelines already prohibit JADs in clinical areas due to hygiene risks and noise disturbances. This study supports such restrictions and suggests that, despite higher logistical and environmental costs, paper towels offer a safer option in healthcare settings. Across all three countries, jet air dryers resulted in higher environmental contamination than paper towels. JAD bathrooms had higher bacterial loads on dry surfaces, floors, and dust (up to 300 CFU), especially in the UK and France. PT bathrooms had significantly lower contamination, often under 13 CFU near dispensers. In Italy, although overall contamination levels were lower, JAD bathrooms still showed higher bacteria levels. For instance, JAD units had a median of 100 CFU vs. 0 in PT, a statistically significant difference. Fewer resistant strains were found in Italy, with rare enterobacteria or enterococci,

and no MRSA or MSSA. The explanation: JADs don’t just dry, they act like mini tornadoes, lifting droplets and microbes from hands into the air and onto surfaces. Other studies show up to 80% of bacteria in water droplets can remain airborne during peak dryer use. This study may even underestimate that figure, as samples were taken minutes after use.

PUBLIC HEALTH IMPLICATIONS

Jet air dryers, though fast and efficient, may spread bacteria from wet hands into the environment. This is particularly problematic in high-traffic healthcare settings where pathogens are more likely to be present. Airborne dispersion could add risk during outbreaks of norovirus or flu. The study’s conclusions, aligned with previous research and a pilot study, strengthen the view that electric dryers are unsuitable for clinical settings. As noted, NHS guidelines already discourage their use in such areas, previously due to noise, now also for microbiological risk.

REVISING GUIDELINES

While much has been said about soap, sanitizers, and hand rubbing time, less attention has been paid to what happens next: when technically “clean” hands remain damp. That moment between washing and drying can determine whether dangerous microbes are spread. Given the study’s results, the authors urge updated recommendations, favoring paper towels in clinical settings. While proper washing is essential, drying is a critical final link in the prevention chain. Guidelines should prioritize preventive efficacy over cost or sustainability. Clear

VISUALIZATION OF THE AIRFLOW OF A JAD

communication to staff and users is needed through educational campaigns: thorough washing and correct drying are two equally essential steps to reduce disease transmission, especially amid the growing threat of antibiotic-resistant infections. This challenge involves three

actions: tell, update, and act. Tell the story of proper hand drying in hospitals. Update hygiene protocols to include this step. Act to effectively shield spaces from germs. Because, as this study shows, behind a seemingly simple gesture lies a complex world and a major health responsibility.

SECTOR,

IN

WHEN CLEANING HURTS

GIACOMO TORRENZI

Professional cleaning in Europe involves over 4 million workers, yet this sector remains often undervalued and prone to hazards. EU‑OSHA (the European Agency for Safety and Health at Work) highlights fragmented employment and informal domestic roles, making sector specific injury tracking difficult. While Eurostat lacks dedicated cleaning data, EU‑OSHA and national reports consistently identify key hazards: wet surfaces, dust, chemicals, manual handling, awkward postures, and significant numbers of workers report inadequate safety training.

SOME DATA ACROSS EUROPE

Data shows cleaners face higher risks than the national average: an injury incidence of 30.7 per million hours vs. 26.6 for all sectors, and severity at 0.90 days lost

per thousand hours versus 0.64. Nearly all occupational diseases in cleaning are reported among women over 45, primarily skin and respiratory afflictions.

In the United Kingdom, the British Health & Safety Executive reports 3,000+ serious accidents each year involving cleaners, though under reporting is suspected. Manual handling accounts for 34% of these accidents. High risk areas include lone working in after hours cleaning and height related tasks. In Germany, cleaners take on average 24 27 sick days annually, 50% more than the national average; Swedish cleaners average 13 days, with women particularly affected. In Italy, non severe cleaning related injuries slips, repetitive strain, dermatitis dominate, with only 0.9% causing permanent disability.

Outside Europe, in the U.S., janitors and cleaners experienced 21,100 non fatal

injuries (2020, 191.6 per 10,000 Full Time Equivalent, FTE) and 337 fatalities in 2023 (7.4 per 100,000 FTE).

SHARED RISK FACTORS ACROSS EUROPE

Across nations, professional cleaning involves a risky combination of hazards: slips and falls on wet or polished surfaces lead to sprains, fractures, and bruises and account for 25 35% of incidents. Manual handling of heavy equipment causes musculoskeletal disorders. German and Swedish cleaners report higher absenteeism for these conditions. Chemical exposure to irritants leads to skin and respiratory issues. Sweden reports 61% of cleaning related occupational diseases are dermatological, 26% respiratory. Awkward postures especially when cleaning heights or scrubbing floors compound physical strain. Insufficient training and support,

work safety

MAJOR HAZARDS IN PROFESSIONAL CLEANING

SLIPS AND FALLS

CHEMICAL EXPOSURE ELECTRIC SHOCK

PHYSICAL STRAIN

with up to 19% of industrial cleaning workers feeling poorly informed, especially in household tasks.

Psychosocial stress from isolated shifts, low status, and inadequate management support is widely documented. The categories most at risk of serious injury are industrial cleaners and waste disposal workers (often men), hospital or health care cleaners (often women), and window cleaners.

WORKING AT THE EDGE OF RISK

Among professional cleaners, window cleaners occupy one of the most dangerous sub sectors, primarily due to the frequent necessity of working at height, often in challenging environmental conditions. While their tasks may appear routine, the combination of elevation, physical exertion, and chemical use makes their work especially high risk.

Falls from height remain the most prominent and deadly hazard for window cleaners. Whether working from ladders, scaffolding, suspended platforms (BMUs), or rope access systems, even a momentary

MENTAL DISTRESS

lapse in safety protocol can lead to severe injury or death. Other risks include weather exposure, electrical hazards from power lines or improperly grounded equipment, visual fatigue and repetitive motions, which can result in overuse injuries.

According to the UK’s Health and Safety Executive (HSE), falls from height remain the number one cause of fatalities in cleaning professions, with window cleaners overrepresented in these statistics.

In the U.S., data from the Bureau of Labor Statistics (BLS) shows that fatal falls among window cleaners contributed significantly to the 337 deaths in the building and grounds cleaning sector in 2023, with many involving rope access or unsupported ladders.

A German insurance study found that over 40% of severe injuries among cleaners working on facades or external surfaces were directly tied to improper use of ladders or failed fall arrest systems.

In France, CNAM (Caisse Nationale d’Assurance Maladie) reported that injuries among building exterior cleaners

were nearly 70% more severe than those in interior cleaning roles.

Drones and AI controlled robotic window cleaners are being trialed in high rise buildings in cities like Dubai, Tokyo, and New York. While they are far from replacing human cleaners on a wide scale, they represent a growing effort to reduce risk by removing workers from the most dangerous zones.

A UNIFIED APPROACH

To tackle these hazards, preventative action is essential at operational and policy levels. Proper training must emphasize equipment handling, antislip protection, ladder use, signage, and ergonomic lifting. Regular maintenance of tools and substitution of harsh chemicals with eco friendly alternatives help mitigate risks. In the case of window cleaning, weather assessments before each job, with protocols to postpone during high wind or storms, use of telescopic water fed pole systems where feasible, and employment of drones and robotic cleaners help to make this work much safer.

Comprehensive health surveillance (screenings for respiratory, dermatological, and musculoskeletal conditions) paired with task rotation, reduces repetitive strain. Organizationally, improved injury tracking across countries, better regulation of informal work, stronger inspections, and union backed “Vision Zero” strategies can transform safety culture. Finally, harmonizing chemical regulations (e.g., CLP/SDS) ensures all cleaners are protected. A safety focused paradigm that combines training, equipment, health monitoring, regulatory oversight, and sectoral collaboration is therefore vital to prevent injuries in a sector, professional cleaning, in which the culture of prevention and proper use of PPE (Personal Protection Equipment) is less developed than in other work areas. Not only does it save lives and reduce suffering, it also advances equality, productivity, and social justice across Europe.

Knowing your ideal customer intimately enables you to offer targeted services, build lasting relationships, and stand out from the competition

HOW TO WIN CUSTOMERS

NICCOLÒ LUONGO marketing specialist

In the highly competitive professional cleaning market, adopting a “one-sizefits-all” approach leads nowhere. Trying to appeal to everyone only results in a waste of energy and precious resources. Instead, companies must focus on those who truly value the unique benefits of their services and are willing to pay a fair price for quality. Think of it like an archer: they aim at a specific target - they don’t fire arrows at random hoping to hit something. Likewise, a company must clearly define its ideal customer, understand their needs, desires, and habits. Only by doing so can it create an irresistible offer and communicate effectively, turning prospects into loyal partners. Price-sensitive, short-term clients should be left behind. The focus should be on those who seek excellence, those who know the difference between superficial cleaning and outstanding service. These are the clients that drive growth and bring new opportunities through positive

word-of-mouth. So, what are the steps to identifying the ideal customer - an essential foundation for a focused and successful marketing strategy that moves away from generic messaging?

IDENTIFY YOUR AUDIENCE

In a competitive field like professional cleaning, there’s no room for scattered efforts. You need to clearly identify your ideal client - or customer avatar - and focus your marketing efforts accordingly. This goes beyond simply naming a sector (e.g., businesses, hospitals, restaurants); it requires deeper analysis. Start by examining demographic data: company size, industry, geographic location, and available budget. Then, look at psychographics: what are their specific cleaning needs? What values drive their decisions (sustainability, efficiency, safety)? What pain points do they have, and how can your service solve them? This process requires using analytical tools: market

data, surveys, interviews, and competitor analysis help you build a detailed client profile. For instance, a company specializing in healthcare facilities should go beyond offering “hospital cleaning.” It should define its customer avatar as: “Head of facilities at a mid-to-large hospital, with a significant budget, strict certified sanitation requirements, a focus on patient safety, and preference for eco-friendly products.” Based on this profile, the company can tailor specific service packages, highlighting quality certifications, experience in high-risk environments, and advanced technologies. Marketing messages should be targeted, using professional and technical language to underline the concrete benefits for the ideal client. In short, defining your customer avatar allows you to shift from a one-size-fits-all strategy to a personalized approach that maximizes marketing effectiveness and attracts the most profitable and loyal clients.

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Entrepreneurship

THE PILLARS OF A MARKETING STRATEGY

LOCATION

Focus on clients within your local area to reduce transportation costs, speed up service delivery, and build strong, trust-based relationships.

SECTOR

Specialize in a specific industry sector to develop expertise and obtain relevant certifications, offering tailored services that meet sector-specific needs.

SIZE

Offer flexible and customizable service packages based on client size, which influences the frequency and intensity of cleaning requirements.

BUDGET

Create tiered pricing options to meet varying client needs, depending on their available financial resources.

SHARP YOUR AIM

Knowing who your ideal client is isn’t enough - you also need to know where they are, what they do, how big they are, and how much they can spend. These four pillars - location, sector, size, and budget - are the foundation of a solid targeting strategy. Proximity is a competitive advantage. Focusing on local clients helps reduce transportation costs, speed up service delivery, and build stronger relationships. To boost visibility, it’s smart to build partnerships with local suppliers, attend regional events, and harness the power of word-of-mouth. Each industry has its specific needs. A food production company requires certified sanitization; a clothing store needs aesthetic cleaning; an office requires efficiency and discretion. Specializing in one sector allows you to develop specific skills and certifications, offering tailored services and becoming a trusted expert. The size of the client determines the frequency and intensity of

cleaning. A small office might need weekly visits, while a large facility could require daily services. Flexible, customizable service packages are essential to meet various demands. Finally, budget plays a key role. A company with limited resources may only afford essential services, while a larger one might invest in premium options. Offering tiered pricing - with basic and add-on services - lets you adapt to different economic needs. For example, a cleaning company targeting small and mediumsized local businesses could focus on clients within a 20 km radius, specialize in office and retail cleaning, and offer regular cleaning, sanitization, and hygiene services. Flexible packages can be created with varying service frequencies and intensities, along with pricing tiers that include both basic and premium services such as window cleaning or targeted disinfection. This approach enhances marketing effectiveness and attracts clients who recognize quality and are willing to pay a fair price for it.

MASTERING COMMUNICATION CHANNELS

To successfully reach your target audience, you must choose the most effective communication channels. If your target consists of young, dynamic companies, social media is key. Create engaging content, join industry-related groups, and launch targeted ad campaigns. For larger companies and institutions, trade shows remain a valuable opportunity to showcase services, build partnerships, and generate qualified leads. If your audience includes local restaurants or retailers, partnerships are crucial. Collaborate with equipment suppliers, trade associations, and other local players to build credibility and expand your reach. Regardless of your audience, providing valuable online content - blog articles, video tutorials, expert insights - helps build trust and demonstrate your competence. And don’t underestimate the power of word-of-mouth: a satisfied customer is still the best ambassador for your business.

What’s holding you back?

WHEN THE CUSTOMER SAYS NO

Isn’t this today’s priority?

How empathy, active listening, and meaningful dialogue can turn a rejection into the beginning of trust

What would change?you

May I suggest an alternative?

Would you like to see a similar case?

There’s one key insight that every sales professional should internalize: every objection is a missed opportunity for connection. When a customer raises an objection, they’re not necessarily saying they’re not interested: they’re saying they’re not yet convinced. And that’s precisely where opportunity lies. In fact, objections aren’t the end of a conversation, but often the beginning of a meaningful dialogue. And dialogue is the foundation of trust. More often than not, “no” isn’t a rejection; it’s a request for reassurance. The customer is expressing a need for clarity, seeking confirmation that the solution is worth their investment. Those who can listen beyond the words unlock the potential for a deeper, long-term relationship. This isn’t just about selling a product or service, it’s about earning trust. And trust, once established, leads to loyalty. Social psychologist Leon Festinger described this in his theory of cognitive dissonance:

when people perceive a gap between what they want and what they’re being offered, tension arises, and they seek to resolve it. Objections are signals of that tension. They’re not barriers, but cracks, openings where light can come through. If we know how to use that light, it can guide the customer toward a positive decision.

OBJECTIONS ARE NOT WALLS

One of the most misleading phrases often heard in sales training is: “Overcome the customer’s objection.” As if the customer were a hurdle to leap over or a resistance to crush. Nothing could be further from the truth. Objections aren’t battles to win: they’re opportunities to understand. They should be listened to in the same way you’d listen to a friend expressing doubts, fears, or uncertainties. An objection is valuable information, not an annoyance to quickly manage. It’s a sign that the customer wants to trust us, but needs our help to get there. Isn’t that what we all want when making important decisions? Sales professionals who approach objections with a mindset of curiosity and empathy rather than confrontation stand out. Like a skilled mediator, they look beyond surface-level resistance to uncover the real needs and concerns behind it. Empathetic selling isn’t about manipulation, it’s about human connection. Where to start? With respect and active listening. Begin with respect. With sincere, non-judgmental listening. With the willingness to accept that what’s obvious to us may not be so for the customer. And with a good dose of curiosity: what’s really behind that seemingly negative comment?

WINNING OVER THE CUSTOMER

If the customer says the price is too high, resist the urge to defend or push back. Instead, express genuine interest: “Can you help me understand what you mean exactly?” This signals respect for their

THE FOUR KEYS TO WINNING OVER THE CUSTOMER

1. Welcome objections without judgment, aiming to better understand the customer’s reasoning.

2. Ask questions that open new perspectives, encouraging dialogue and exploring alternative solutions.

3. Analyze concerns together, showing the customer you’ve truly listened and that you’re committed to understanding their point of view.

4. Share a real story of another client who had the same doubt but ultimately achieved the result they were looking for.

space for the customer to choose freely. People trust more when they feel they’re in control.

NOT ALL OBJECTIONS ARE REAL

Be aware that not every objection reflects a true concern. Sometimes, customers need more time or are simply avoiding a firm answer. This is where active listening and reading between the lines becomes essential. Instead of trying to convince, aim to understand. What’s behind the hesitation, a fear of making the wrong decision? A negative past experience? External pressure? Only those who are comfortable sitting with uncertainty, without rushing the sale, can uncover what truly matters to the customer. And once the truth is known, it’s usually manageable.

THE CUSTOMER IS ALWAYS RIGHT

perspective and a desire to understand their reasoning. When a customer feels heard, they’re more likely to open up. Ask thought-provoking questions: shift the focus from price to value. Ask: “What criteria do you usually consider when evaluating a solution like this?” This type of question encourages reflection and opens the door to a more constructive conversation. Reframe, don’t contradict: invite the customer to explore what aspects are not fully convincing. Rephrasing their concern respectfully shows you’ve truly listened and want to ensure mutual understanding. This is empathy in action, and it often helps clarify their own thoughts as well. Instead of giving standard answers, share reallife experiences: “Another client had the same concern, and here’s how it turned out for them.” This activates two powerful psychological triggers, authority and social proof (as Robert Cialdini explains). Just make sure the story is genuine, relevant, and relatable. And always leave

Here’s the golden rule: even if what the customer says seems unreasonable or unfounded, don’t dismiss it. Try to understand the “why” behind it. The key to moving from rejection to dialogue, from wall to bridge, lies in uncovering the felt reason, not just the stated one. And working with what people feel requires sensitivity, experience, and humility. Sometimes, all it takes is a simple phrase like: “I understand that’s important to you, can you tell me more about it?” A small sentence, with a big impact. It opens the door to trust. Because it shows genuine interest, not sales tactics. In a world where everyone is trying to sell something, the ones who stand out are those who truly understand. If we welcome customers even in their “no,” we give them space to move to a “maybe”, and eventually to a “yes.” A “yes” that’s considered, meaningful, and authentic. One that marks the beginning of a strong, long-term business relationship. A relationship where the customer never feels like a number, but a person who’s genuinely heard.

Leadership and innovation at the helm of european

cleaning:

Avril McCarthy takes the reins of EFCI

by the editorial staff

A NEW CHAPTER

The European Cleaning and Facility Services Industry (EFCI) has entered a new era. Avril McCarthy was officially elected as the association’s new President, succeeding Lorenzo Mattioli. McCarthy’s election marks a turning point: she is the first Irish professional to lead the federation and brings a pragmatic yet visionary approach to the role: “I have had the privilege of being a member of the EFCI since 2019 - McCarthy saidAnd I am honoured to have the trust of our members, who chose me to lead the association during this transformational period for our sector.”

McCarthy serves as general manager at Derrycourt Cleaning Specialists, a multiaward-winning company operating in healthcare, industrial, and public sectors across Ireland. Since 2016, she has also chaired the Irish Contract Cleaning Association (ICCA), representing the national industry on both a local and European level. Under her leadership, Derrycourt has grown to over 1,700 employees and has been recognised for excellence in quality, training, and innovation. Her dual role as manager and advocate has prepared her to guide EFCI at a time when the industry is undergoing rapid change, from new technologies to evolving labor dynamics.

STRATEGIC PRIORITIES

During her presidency, Avril McCarthy aims to steer EFCI toward a future where responsibility, sustainability, and recognition are at the core of industry development. A key focus will be on advancing socially responsible public procurement practices across Europe, ensuring that contracts reflect fair labor conditions and long-term value rather than just short-term costs. At the same time, McCarthy is committed to encouraging the adoption of sustainable service models that align operational efficiency with environmental stewardship. Another crucial priority is enhancing the visibility and professional recognition of cleaning

operatives, whose daily work is vital to the health, safety, and functionality of countless environments across the continent. With over 300,000 companies and 4.2 million employees, the cleaning and facility services industry is one of Europe’s largest service sectors. Yet, despite its scale and societal value, particularly highlighted during the pandemic, it remains underrepresented in policy discussions. McCarthy stressed the need for cleaners to be considered an integral part of operational teams. She called for more inclusive public tenders, feasibility studies before contracts are issued, and the inclusion of cleaning professionals in decision-making processes.

A VISION FOR THE FUTURE

McCarthy’s appointment comes at a pivotal moment. The industry is challenged to embrace digital transformation, ensure decent working conditions, and meet sustainability goals. EFCI’s future will depend on how well it can balance competitiveness with care: for workers, for clients, and for the planet. With her hands-on experience, deep sector knowledge, and commitment to progress, McCarthy is well positioned to lead EFCI through this transition.

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Mosquito control is a complex branch, because of possible limitations of adult trap data, statistical challenges in interpreting monitoring results, and the need to rethink standard questions posed in entomological surveys

STRATEGIES FOR MOSQUITO MANAGEMENT

WHAT IS THE DIFFERENCE BETWEEN MALE AND FEMALE MOSQUITOES?

• Males are smaller than females.

• Males have bushy antenna, long palps.

• Males feed only on plant juices, such as nectar.

• Males do not bite or transmit disease.

• Males usually only live a few days.

• Females have short palps and lightly feathered antenna.

• Females have more needle-like proboscis, which they use for biting.

• Females need protein from blood for the development of their eggs. To obtain blood, females seek out and bite hosts such as humans, and may transmit disease in the process.

• Females can fly up to 14 miles for a blood meal but usually stay within about a mile.

• Females live longer than males from a few days to several months.

Pest control

Since the topic is mosquitoes, I would like to focus on a few key principles: the technical limitations of any type of trap, the statistical representativeness of the collected data (sample-to-population ratio), and particularly the questions being asked, which, in my opinion, should be reformulated.

TRAPS FOR ADULTS

Without delving into the actual effectiveness of the models available on the market - for obvious reasons - I present a rigorous abstract on the effectiveness of certain traps against sand flies. I argue that, as a matter of principle, what is stated here should be valid for any type of trap, meaning the data must be interpreted and supplemented with other available information (inspections, egg-larval trappings, reports, complaints, and observations from field technicians). Three standard methods for collecting sand flies (sticky trap, CDC light trap, and CO2 trap) were compared in a field study conducted in a site at the center of a newly established autochthonous canine leishmaniasis outbreak. Six traps (two sticky traps, two CDC light traps, and two CO2 traps) were simultaneously activated for one night every two weeks during the sand fly activity season. A total of 5,667 sand flies were collected and 2,213 were identified, of which 82.1% were Phlebotomus perniciosus, 17.4% P. neglectus, 0.3% Sergentomya minuta, and 0.2% P. mascitti. The performance of

HEALTH RELEVANCE OF MOSQUITO CONTROL

The Aedes genus is a potential vector of numerous viral diseases (arboviruses), including dengue fever, yellow fever, Zika virus infection, and chikungunya fever. This alone justifies the need for both larvicidal and adulticidal interventions. The former represents the solid foundation of such control strategies. The latter is a complementary tool to be planned according to historical data, the biological cycle of the different mosquito species - bearing in mind that the Culex genus overwinters as adults - and environmental factors specific to the area of intervention. For instance, if the presence of A. caspius is reported, its excellent flying capacity should not be overlooked.

all traps was influenced by their position within the site, increasing with proximity to the kennels. CO2 traps were more attractive to female P. perniciosus and P. neglectus. CDC light traps showed intermediate efficiency and were more attractive to P. neglectus compared to the other two traps. The results suggest that the CO2 trap is a suitable sampling method for sand fly monitoring programs that include pathogen surveillance. The conclusion on CO2 traps is legitimate, but the data should be read as guidance (likely the best available), not as absolute truth.

REPRESENTATIVENESS OF DATA

As every researcher or market analysis institute knows well, all research is affected by numerous variables, and

so efforts are made to correct potential errors through mathematical methods and cross-checks on the validity of interviews and how interviewers might influence responses. I recall an experience in an Italian city where two independent working groups, with equal technical resources, set out to measure the quantitative presence of captured mosquitoes. Surprisingly, the numerical results were heavily influenced by the positioning of the traps. The test was suspended after 75 days and the data were not used. For my own interest, I attempted to average the data also in relation to adulticide treatments conducted at night. Unfortunately, the capture dates were not aligned in a way that allowed cross-referencing with treatment dates.

Pest control

SOME FACTS YOU SHOULD KNOW

• Local transmission of dengue nearly quadrupled from 2022 to 2024.

• West Nile Virus infections continue expanding, with 1 436 of cases and 125 of deaths recorded in 2024.

• Chikungunya is emerging earlier within the mosquito season, with France showing active clusters in summer 2025.

• Vector species are spreading rapidly, enabling arbovirus outbreaks in new areas.

varied than those of the Tiger Mosquito. Could this be why there is no targeted larvicidal action against this species? If so, wouldn’t it be worth examining the possibility of targeted adulticidal action instead? At least as a hypothesis to verify through the widest possible entomological censuses? The questions should be reformulated as follows: What species are present? Where are they located? How many are there in each area? Answering these questions is currently impossible due to the time, resource, and economic burdens involved. All true, but it’s also true that, however long, every journey begins with a single step.

ALTERNATIVE STRATEGIES

However, it became clear that data from the 8 traps of the first group and the 8 from the second - placed in the same green areas (4 small city parks and 4 condominium gardens) - showed significant discrepancies in the number of captures, even though they were placed only 30 to 50 steps apart.

WHAT QUESTIONS ARE WE ASKING?

While browsing various websites summarizing what public administrations are (commendably) doing to control these annoying and in some cases dangerous insects, I notice a predominant focus on the Tiger Mosquito, which, with its black and white stripes, should really be called the “Zebra Mosquito.” That name might have stripped it of its mystique and given room to other equally biting and dangerous mosquito species. Take the example of Milan, Italy, where, to my surprise - and within the limits of the survey - Aedes (Ochlerotatus) caspius was found to represent 21% of the mosquito population. Two points seem worth noting (assuming the data is reliable): the egglaying habitats of A. caspius are more

As early as the 1970s, talk began of using sterilized males for mosquito control. In summary, sterilization was achieved via gamma irradiation or chemo-sterilization (a method that proved ineffective and, as far as I know, has been abandoned), with the first attempts carried out in Florida and on an island in the Bahamas. Results in Florida were poor, with two main hypotheses: first, the competition from much more active wild males; second, that the sterilized males, raised in cages 120 cm tall, were accustomed to flying low, which did not help during mating flights. On the small Atlantic island, resultsthough still negative - offered room for improvement, as there was no influx of wild males from surrounding areas (the ocean was all around). Naturally, tests continued, and the release of sterilized males for both research and demonstration purposes yielded interesting results in numerous countries. Let us summarize the technique in its essential steps, noting that entomological expertise and preliminary monitoring are conditio sine qua non for achieving statistically significant positive results. The first phase is to determine the target species, as interspecies mating is

virtually impossible. Once the mosquito species to combat has been established - whether due to numerical dominance and/or health concerns - it is necessary to determine their topographical distribution (how many and where). The third step is to estimate the number of males; determining sex is relatively easy, but first, one must be certain the specimen is a male of the target species, which requires advanced entomological skills (adult classification is not for everyone). Now that we know the geographical and quantitative distribution of the target species and have estimated the number of males, it is finally possible to release sterilized males in a 10:1 ratio, i.e., ten sterile males for every intact one. Then, let nature take its course and - if everything has been carried out correctly - we will see enough sterile egg-laying to justify the effort, pending confirmation through essential efficacy checks. The complexity of what is described should not be seen as discouraging, because for professionals in the field, these practices are almost routine. What matters is assessing whether the environmental conditions justify the practice from both a scientific-technical and economic-management standpoint. In fact, I believe entomological expertise is essential but not sufficient to initiate such control strategies, where well-integrated competencies are more necessary than ever. A touch of colour - literally - is that in some experimental phases, released males were also “colored” to allow recapture with specific traps. This was to assess the actual territorial spread of the released males and thus their ability to provide effective coverage of the biotopes under surveillance. For completeness, it should be noted that some objections have been raised regarding these releases due to concerns that gamma or X-ray exposure could induce genetic modifications in the insects subjected to such practices.

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BY THE EDITORIAL STAFF

TECHNOLOGY, RESEARCH, DEVELOPMENT: THE LATEST NEWS FROM THE CLEANING WORLD

In the professional cleaning sector, technology is reshaping every aspect of operations, from equipment design to workflow efficiency. Today’s cleaning solutions are no longer just about detergents and elbow grease; they’re smart, data-driven, and engineered for precision. Robotic scrubbers, IoT-enabled dispensers, and AI-powered scheduling tools are becoming standard in commercial environments. Research and development efforts are focused on sustainability, reducing water and chemical use without compromising hygiene standards. Manufacturers are pushing the envelope, launching products that are quieter, faster, and more ergonomic, tailored to meet the evolving demands of sectors like healthcare, hospitality, and transportation. At the heart of this shift is a push for better results with fewer resources, cleaning that’s not only visibly effective but scientifically verified. As technology advances, the professional cleaning industry is emerging as a critical player in public health and environmental responsibility, combining innovation with realworld performance.

FALPI SRL

FALPI.COM

Founded in 1987, Falpi has been innovating professional cleaning for over 35 years. Based in Biella, it designs Made in Italy solutions for companies, hospitals, and schools. Focused on quality, durability, and sustainability, Falpi holds ISO and Ecovadis Silver certifications, proof of its efficiency, ethics, and environmental commitment. The team’s know-how ensures fast, effective problem-solving daily.

SERVICE BAR

High-level hospitality is one of the most important settings in this regard. To adapt to the most prestigious spaces, Falpi has developed the range of hotel trolleys in the Solight Housekeeping line. The Service Bar trolley allows for impeccable, discreet, and organized minibar restocking. All trolleys in Falpi’s Solight Housekeeping line are fully customizable to meet the specific needs of the hotel through the new Falpi Configurator.

The combination of all aspects at the core of Falpi’s principles and values begins with designing products based on Eco-Design. This means creating items that blend high quality, innovation, and sophistication while prioritizing sustainability and environmental respect. This virtuous approach is now the foundation of Falpi’s new project: the Kubi trolley with EU Ecolabel certification.

On the market today

FIMAP SPA

FIMAP.COM

Fimap is a leading domestic and international company in the production of professional cleaning equipment. Fimap designs its products in an innovative way so as to provide a customized service and guaranteed results. The range includes scrubbing machines, autonomous scrubber dryers, sweeper-scrubbers, sweeping machines, dry and wet&dry vacuum cleaners, spray-extraction cleaners, and single disc machines.

HYGENIA SRL HYGENIA.IT

Hygenia is a dynamic and evolving company with over 30 years of expertise in hygiene solutions. Dedicated to sustainability, it develops innovative, eco-friendly products that enhance guest experiences while protecting the environment. Committed to quality and innovation, Hygenia delivers cutting-edge hospitality solutions. “Innovation and Sustainability in Hospitality Solutions. Made in Italy, crafted for you.”

JMX SCRUBBING MACHINE

JMx is a scrubbing machine in which the quality and cleaning performance of Fimap’s Performance Line are condensed into an effective and advantageous model. Even with its simple set-up, it meets the demands of robustness, high quality materials, ergonomics, ease of maintenance and results, to give you in an essential form everything you need to achieve the standards of professional cleaning.

MG SCRUBBING MACHINE

MG is a scrubbing machine engineered to maximise efficiency and productivity in the most demanding industries. Its design guarantees robustness and reliability in any environment, as well as ergonomics and ease of use. It can be chosen with disc or cylindrical brush head, in Pro and Plus configurations, and customised with the many options available.

“INFINITY” HOTEL PAPER DISPENSER

The new toilet paper dispenser is ideal for hotel rooms, featuring an automatic drop-down refill system with ‘infinity’ technology for uninterrupted supply. Its consumption-reducing brake ensures efficiency. Holding rolls 10 times larger than standard, it minimizes maintenance. Made of impactresistant ABS, it has a keyless, anti-theft design for security.

REAL-TIME ENVIRONMENTAL MONITORING

The Area Control system continuously monitors environmental well-being, detecting real-time quality levels and parameter exceedances. It instantly alerts operators, enabling immediate cleanliness checks and prompt intervention. Customizable to client needs, it analyzes key parameters to ensure optimal environmental quality and maintain high hygiene standards.

INDUSTRIE CELTEX SPA

CELTEX.IT

Industrie Celtex, a multinational company with 8 plants across Europe, is specialised in tissue and non-woven disposable products, along with dispensing systems for hygienic use. Celtex is the AFH brand meeting the cleaning and hygiene needs of the professional market, reflecting the group core values: innovation, quality and reliability.

LINDHAUS SRL LINDHAUS.IT

Lindhaus offers a full range of state-of-the-art cleaning machines designed for efficiency and sustainability. With a global presence in 52 countries, including the supply to major government buildings, Lindhaus consistently sets new benchmarks in the market for a cleaner, greener world. Lindhaus focuses on Italian, Padua-based excellence throughout the product supply chain, from initial concept to construction and assembly. This guarantees excellent machines designed and cheeked down to the smallest detail.

E- CONTROL

Megamini E-Control 1.500 hand towel pairs with E-Control system to deliver 500 m of uninterrupted 1-ply paper supply, down to the last sheet. Combined with the “stubroll mechanism” of the dispenser, E-Control 1.500 is the right choice for hightraffic contexts: once a roll has almost run out, it can be transferred to a second internal casing, to be fully used, before the new one takes effect.

REVOLVER

Megamini Revolver is a gravitybased dispenser holding 3 soft, compact toilet paper rolls for 300 m of constant supply. When a roll ends, gravity rotates the central cog to position the next roll in place, ready to be used. Paired with Flutech® toilet paper, dissolving in 9 sec, it prevents clogs and cuts maintenance. An ingenious, waste-free mechanism. Revolver: efficiency by design.

LW46 ‘FITNESS’

Lindhaus is launching the first scrubber drier designed to deeply wash and dry rubber gym floors. Ideal for CrossFit boxes and fitness centers. Available in Hybrid and Electric versions for maximum flexibility and performance. Thanks to the high-speed brush, great traction and zero operator fatigue, the machine works on rubber floors as well as on hard floors.

LW35 FLEXY

Lindhaus presents the new LW35 Flexy: a cordless professional scrubber dryer for all hard floors. Ultra-low profile and 90° rotating handle make it agile and ergonomic. The Flexy joint allows full steering for unmatched maneuverability and performance.

On the market today

ORMA SRL ORMATORINO.COM

For over 40 years, Orma has been the reference point for pesticide control and environmental hygiene. Always oriented to innovation and the highest excellence, Orma guarantees professionalism, quality and well-being to all operators and their customers. Download the complete catalogue on www.ormatorino.com

PAPERDI SRL PAPERDI.IT

Paperdi operates in the tissue sector of the paper industry, producing disposable articles for sanitary and food use. Thanks to a business development model that has always been able to reconcile economic value creation, customer and end-user satisfaction, environmental protection and human growth, Paperdi is now a reference player in the tissue paper sector and is present in more than 30 countries worldwide.

INSECT CONTROL SYSTEM

The Air Control System is an effective solution for controlling and managing flying insects to ensure the comfort of everyday environments. It consists of:

• Air Control S®, the insecticide (product is beeing registered under the BPR regulation in all European countries) that guarantees an immediate and effective knockdown effect, and maximum repellency against flying insects such as flies and mosquitoes.

• Air Free automatic diffuser with 3 dispensing intervals and operation.

QUICK, SOFT, ECO-FRIENDLY

Fast Dissolution is the line of quickdissolving products from Paperdi. Softness and consistency combined with fast melting speed in a few seconds, guaranteeing performance and efficiency as the doubleply toilet paper, made of pure cellulose and certified FSC and Ecolabel. Preventing pipe clogging is a real plus that can reduce inefficiencies and maintenance costs.

SUSTAINABLE & EFFICIENT HANDTOWEL

AIR CONTROL SANITIZER® PMC

Aerosol can with disinfectant action, offering rapid bactericidal, fungicidal, and virucidal effectiveness, in a 150 ml size. Its special valve, once activated, releases the entire contents in a very short time, saturating the desired space. One can of Air Control Sanitizer®, OneShot covers up to 75 cubic meters.

Paperdi V fold handtowel is completely sustainable according to the business development model which is based on sustainability principles and oriented towards customer satisfaction. AV51619 is a Paperdi product, 100% plastic free and completely recyclable. A product that facilitates the dispender recharge process and helps the operator to do his work in a faster way, using only one garbage to dispose of the waste.

On the market today

RCM SPA

RCM.IT

RCM - Raimondi Costruzioni Meccaniche - has been manufacturing and distributing industrial and urban cleaning machinery around the world since 1967. RCM were one of Italy’s first companies to specialise in the cleaning sector. The company was established in Modena, a city that reflects RCM’s entrepreneurial spirit and vocation with a solid family in business, which has led it to the fourth generation of Raimondi’s.

LINK

Link is a compact and handy scrubber drier, ideal for medium-sized and congested areas. It is available in three versions, a 530 mm single brush version and two double brush versions, 610 and 720 mm. Link combines the practicality of a walkbehind scrubber drier with the efficiency of a ride-on model.

Boxer offers four mediumto-large sweepers designed for professional cleaning. The Boxer model, featuring a 315L capacity hopper, is available in batterypowered, diesel, and LPG versions. For more demanding tasks, the Super Boxer comes with a more powerful engine and an enhanced suction system, making it ideal for heavyduty cleaning in its diesel version. Easy to use and maintain, highly reliable, and cost-efficient, these sweepers are particularly wellsuited for rental applications.

RUBINO CHEM SRL RUBINOCHEM.IT

Rubino Chem is an Italian company specialising in the research, development, and production of fragrances, detergents, sanitisers, and disinfectants for both domestic and professional use. Operating in national and international markets since 1960, the company stands out for its strong commitment to innovation, offering high-performance products with a focus on environmental sustainability.

DEGREASER FOOD

Degreaser Food from the HiMiX Professional line, an ultraconcentrated, highly alkaline degreaser that effortlessly removes animal and vegetable fats, grease, oils, and burnt residues from washable surfaces. Its ready-touse liquid formula meets HACCP regulations. Ideal in various food processing areas, including hoods, ovens, grills, cooktops, trays, food displays, and more.

GLASS AND STEEL CLEANER

Glass + Inox Ultra from the HiMiX Professional line, an ultra-concentrated cleaner for glass, mirrors, steel, and washable surfaces. Its high degreasing power removes grease, limescale, rain spots, soot, fingerprints, dust, and smog, leaving an invisible protective film that delays dirt buildup. Ideal for various surfaces, including windows, glass doors, countertops and more.

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On the market today

STI SRL STINDUSTRY.IT

STI Steam Industry is an innovative Italian manufacturer specializing in professional steam cleaning machines. Founded in 2000, we’ve evolved from a family business into an advanced industrial company. With 20+ years of expertise, we design and manufacture high-quality steam generators for domestic, professional, industrial, and specialized applications worldwide.

COMBY 3500 STEAM & VACUUM MACHINE

The COMBY 3500 delivers professional cleaning excellence with 8 bar pressure and 180°C steam at 125 g/min. Features exclusive Dose-Master for detergent control, HydroJet for enhanced rinsing, and Infini-Vac for adjustable suction. The stainless steel construction ensures durability while integrated vacuum leaves surfaces clean and dry in one pass.

BUGSBUSTER PEST CONTROL STEAM MACHINE

Bugsbuster eliminates bedbugs and pests with revolutionary 220°C superheated steam technology. Sti patented system compresses and super-heats steam, producing ultra-dry vapor that penetrates fabrics without moisture damage. The 1200W superheating element ensures lethal temperatures for complete pest eradication. Chemical-free, eco-friendly solution.

TTS CLEANING SRL TTSYSTEM.COM

TTS Cleaning is an Italian company, established in 1987 that has become in this period a point of reference for professional cleaning. It has more than 4,200 articles in its catalogue, exports to more than 80 countries worldwide and can rely on 42,000 m2 of warehouses located in strategic points and 4 foreign branches based in Spain, Brazil, England and Germany.

NEXT-LEVEL CLEANING

Dosely soaking station and Trilogy reversible system make cleaning highly efficient and hygienic. Dosely allows on demand flat mop soaking on the trolley with adjustable dosing from 50 to 350 ml, while Trilogy doubles the cleaned surface compared to traditional systems. With Dosely and Trilogy, you use a clean mop for each area to be cleaned and remove it without any contact.

INFALLIBLE AGAINST BACTERIA

TTS microfibres clean in depth, not just visible dirt. These include Microblue, Microred and Microsafe flat mops and Exon semi-disposable cloth, whose effectiveness is proven: analysis of the mechanical action alone revealed a 99.99% removal of bacteria and fungi. Their high collection power reduces the need to use detergents, thus ensuring water and chemical savings.

INNOVATIVE DESIGN, SUPERIOR PERFORMANCE

Unique in its kind and meticulously designed, the new patented Igeax bucket with lid and integrated hook offers the ultimate in functionality, ergonomics, safety and hygiene. Suitable for food contact, it is available in six colours and in a detectable version, recognisable by the main instruments used in the food industry. It also comes with sustainable marking to ensure traceability throughout the supply chain.

AN EXTRAORDINARY BUCKET

The bucket has a capacity of 12 litres, features triple graduations in litres and gallons, and stands out for being completely free of cavities and sharp edges, a characteristic that prevents the accumulation of residues and simplifies cleaning. It is also the only bucket that can be hung directly on any hook thanks to its integrated handle, allowing for optimal drying and proper storage. The handle also makes it more convenient and easier to empty food, minimising the operator’s effort.

The functional design meets the needs of the food industry: the bottom can be reached quickly and easily with scoops, spillage during emptying is prevented and the risk of bacterial growth is minimised, ensuring maximum hygiene.

WHAT MAKES THE LID UNIQUE

The lid has a hook system that sets it apart from traditional lids on the market. The unique integrated hook allows it to be hung on the edge of the bucket, offering significant advantages: it minimises the risk of contamination by keeping it suspended, improves operability by allowing you to work hands-free, and maximises safety by preventing the lid from being placed on makeshift surfaces where it could be forgotten.

The lid also features guides that facilitate correct positioning on the bucket, ensuring a stable fit, and a hole that allows it to be hung on any hook.

THE INNOVATION OF THE HANDLE

The handle is equipped with an innovative attachment mechanism with a safety system that prevents accidental detachment and at the same time allows it to be easily removed for cleaning and sanitising the bucket. The connection is located outside the bucket, ensuring that there are no holes and full compliance with food industry standards.

The ergonomic design promotes a secure and comfortable grip and distributes weight optimally, keeping the bucket perfectly balanced even when full. The distinctive shape also minimises the space required during use, transport and storage, while the curved design allows it to be hung on any hook or tool bar.

igeax.com

Rounded and smooth shapes

Extremely hygienic design

Integrated coupling system

Optimise operations and maximise hygiene Integrated rear handle

For maximum ergonomics and manoeuvrability Suitable for food contact

Come and discover all the advantages offered by the exclusive bucket at PAV. 2 STAND T48