GLOBAL EDITION
INFLUENCE. INSPIRE. IMPACT
FEATURING
FEATURING
INSIDE
INSIDE
Cheryl Carron Chief Operating Officer, Work Dynamics Americas, President, Healthcare Division, JLL
Maria Petrosyan Strategic HR Executive
Jason Bloomfield Global Head of People Change, TA Transformation, Ericsson Jenn Barnett Director, Head of ESG and EDI, Grant Thornton UK
Qihua Wang Pg - Vice 20 President Executive Strategy & AI, Lagardère Travel Retail Sheraz Yaqub Head of Customer Experience, Birmingham City Council
HELEN BYWATER-SMITH EMPOWERING CX LEADERS FOR A HUMAN-CENTRIC FUTURE CXO MAGAZINE, JANUARY 2026
1
January 2026
GLOBAL HEAD OF CX ADVISORY, IPSOS