STAYING STRONG THROUGH CHALLENGES
ROBYN GRANT
To Our Valued Members,
As I near the end of my current term as President, I would like to express my sincere appreciation for your continued confi dence and support, and for the privilege of serving this association.
Our Board of Directors deserves more recognition than can be conveyed in writing. Their commitment to innovation and their dedication to fi nding new ways to deliver value to our membership are evident in the continued growth and diversifi cation of our association.
As many members will recall, our Political Action Committee devoted signifi cant eff ort last year to ensuring that Bill 26 – The Residential Tenancies Amendment Act – did not proceed as written. The strong response from the industry played an important role in the decision to withdraw the Bill. That advocacy also opened new channels of communication with the current government, and we appreciate the opportunity to provide input on policies, legislation, and future changes that may impact our sector.
We all recognize the challenges presented by today’s economic climate. Rising grocery prices, increasing utility costs, higher labour rates, and continued tariff s aff ect every Manitoban. These pressures are familiar to anyone who manages a household, pays monthly bills, undertakes home repairs, or employs staff.
Our sector is unique in that, despite these challenges, we remain committed to providing essential housing to Manitobans.
To our long-standing members and those who have recently joined, please know that your work brings meaningful value to our province and continues to strengthen our industry.
Every day, our members work to balance fi nancial realities while continuing to off er safe, well-maintained, and marketcompetitive housing. This responsibility refl ects the dedication and resilience of both our industry and our association. To our long-standing members and those who have recently joined, please know that your work brings meaningful value to our province and continues to strengthen our industry.
In that regard, we are pleased to present the third issue of PPMA Today. Our sincere
thanks go to everyone who contributed their time and expertise to this edition. We hope the content is as valuable to you as the process of creating it was for us. I look forward to the balance of my term and to continuing to serve our members as we work together to strengthen and grow the PPMA.
Warm regards,
Robyn Grant PPMA President
The 2026 PPMA Annual Trade Show and Conference
March 10, 2026
The Victoria Inn and Conference Centre 1808 Wellington Avenue | Winnipeg, MB SPONSORED
ADVERTISING AWARD
Thorwin Properties – Breaking Barriers
INNOVATION AWARD
Globe Property Management
2025 AWARDS OF EXCELLENCE RECIPIENTS
OUTSTANDING CUSTOMER SERVICE AWARD
Andrea Kirby – Deveraux Apartment Communities
RENOVATION OF THE YEAR AWARD
Dare Loxton – Thorwin Properties
The Roslyn Square – Globe Property Management
RESIDENT MANAGER OF THE YEAR
MAINTENANCE PERSON OF THE YEAR
Erwin Manabat – P3 Realty Services
PROPERTY MANAGER OF THE YEAR
Mara Doctoroff – Cushman & Wakefi eld | Stevenson
ASSOCIATE MEMBER OF THE YEAR
Janey Bridges – Bell MTS
PRINCIPAL MEMBER OF THE YEAR
Robyn Grant – Globe Property Management
OUTSTANDING COMMUNITY SERVICE AWARD
Cushman & Wakefi eld | Stevenson
HISTORICAL BUILDING OF THE YEAR
The Allison Building – Thorwin Properties
See page 10 for more information on nominations for future awards.
THE 2026 PPMA AWARDS OF EXCELLENCE
Once a year, we celebrate the best of our industry; the companies, technology and people that make it all happen! Nominate someone today at ppmamanitoba.com.
The PPMA Awards of Excellence will be presented at the 2026 PPMA Annual Trade Show & Conference on March 10, 2026 at the Victoria Inn & Conference Centre.
AWARDS CATEGORIES
ADVERTISING AWARD
OUTSTANDING CUSTOMER SERVICE
Open to both Principal and Associate Members on a self-nominating basis. This award will recognize an outstanding advertising campaign. Logos, signage, printed material etc. which can be submitted to show your company’s well communicated and successful advertising campaign.
INNOVATION AWARD
Open to both Principal and Associate Members on a self-nominating basis. This award will recognize innovative products, services or new technology within your company that has resulted in increased productivity, efficiency, customer satisfaction etc. Written descriptions of your innovation should be submitted.
OUTSTANDING COMMUNITY SERVICE
This award recognizes a member company or individual who is involved in their community through volunteer activities, contributions to charitable activities, tenant relations and community activities. The community service should be industry related and support housing, homelessness initiatives or tenant support services.
LANDSCAPING AWARD
Open to both Principal and Associate Members on a self-nominating basis. This award will recognize outstanding service offered by a member company. Written descriptions of occurrences and situations should be submitted.
Open to Principal Members on a self-nominating basis. This award will recognize a property with an exceptional, innovative or upgraded landscaping or gardening project. Entries must include pictures showing the landscaping results. (Remember this award for next year if you didn’t take pictures of your project this year.)
RENOVATION OF THE YEAR
Open to Principal Members on a self-nominating basis. This award will recognize outstanding renovations and rehabilitations completed by a Principal Member firm. Renovations/rehabilitation can involve building exterior, suites, lobbies, or common areas etc. Before and after photographs of the project should be submitted.
HISTORICAL BUILDING OF THE YEAR
Open to Principal Members on a self-nominating basis. This award will recognize a company for maintaining the historical appearance of a building 75 years or older. Entries must include pictures showing suites and common areas.
RESIDENT MANAGER OF THE YEAR
This award recognizes a Resident Manager who has shown dedication to both residents and owners, provides quality customer service through use of their expertise and skills, including effective written and verbal communication skills. The individual being nominated should also demonstrates a willingness to learn and adapt to new methods. Principal Members can nominate staff for this award.
MAINTENANCE PERSON OF THE YEAR
LONG TERM SERVICE
This award recognizes a Resident Manager who has served 15 years or longer for a property or specific management firm. Principal Members can nominate staff for this award. An individual can only be awarded this recognition one time.
This award will recognize a staff person of a Principal Member company who has shown dedication to providing quality maintenance service through use of their expertise and skills and demonstrates a willingness to promote, learn and adapt to new methods. Principal Members can nominate staff for this award.
PROPERTY MANAGER OF THE YEAR
This award recognizes a Property Manager of a Principal Member company who has shown dedication and innovation to providing exceptional services to their owners and residents. A person who grows and develops within the industry enhancing building values, sharing knowledge within the industry, staff development through education and training, professional development, excellent communication and customer services skills.
ASSOCIATE MEMBER OF THE YEAR
This award will recognize a PPMA Associate Member who has been enthusiastically involved in activities to help promote our industry, including sharing their expertise, promoting professionalism in the industry, new member recruitment, attendance at meetings, as well as support of our association through meeting sponsorship, participation in association events, newsletter advertising, etc.
PRINCIPAL MEMBER OF THE YEAR
This award recognizes a PPMA Owner/Property Manager who has been enthusiastically involved in activities to help promote our industry including sharing their expertise, promoting professionalism in the industry, new member recruitment, attendance at monthly membership meetings and participation in association events.
Dry Ice Blasting:
MThe Ultimate Solution for Cleaning Garbage Chutes, Rooms, Compactors
aintaining clean, sanitary garbage chutes, compactor rooms, and bins in apartment buildings is a consistent challenge for property managers. These areas are essential to the building’s daily operations but can quickly become unsightly, foul-smelling, and even pose a health risk if not properly maintained. For years, pressure washing has been the go-to cleaning method for these spaces, but dry ice blasting is emerging as the superior solution, off ering a higher quality clean with less mess and more effi ciency.
These areas tend to accumulate dirt, grease, food waste, and other debris, all of which can create unpleasant odours, attract pests, and even contribute to the growth of mould and bacteria.
daily routines is a delicate balancing act that many managers struggle with. Moreover, when left uncleaned for too long, heavy buildup can prevent the garbage from sliding down the chute properly and these areas can quickly develop foul odours, creating an unpleasant living environment. Dry ice blasting is not just an improvement; it’s a game-changer.
Traditional Cleaning Methods: Pressure Washing
Who Has Time for this Rubbish!?
Property managers in high-rise buildings face numerous challenges when it comes to garbage chutes, compactor rooms, and bins.
A major pain point is the recurring issue of clogged or malfunctioning garbage room drains, which can disrupt the building’s waste disposal system and inconvenience residents. Regular maintenance is critical to prevent blockages, but the traditional cleaning methods often leave much to be desired. Compactor rooms can be even more diffi cult to clean, as waste residue tends to harden on surfaces, making it a hassle for property managers to ensure the area is truly sanitary. Additionally, cleaning these areas without disrupting residents’
For decades, pressure washing has been the go-to solution for cleaning garbage chutes, compactor rooms, and bins. The idea is simple: powerful jets of water are sprayed onto surfaces to try and remove grime, grease, and debris. While pressure washing can effectively remove some of the waste, it’s far from perfect.
The key drawback to pressure washing is the mess it leaves behind. The water, waste, and grime are often left to drain onto the floor, requiring additional cleanup and potentially plugging the floor drain. In some cases, the pressure washer’s spray can push dirt deeper into cracks and crevices, making it harder to remove in future cleanings. Bugs and moulds also thrive in an environment where moisture is introduced.
For years, pressure washing has been the go-to cleaning method for these spaces, but dry ice blasting is emerging as the superior solution, offering a higher quality clean with less mess and more efficiency.
Additionally, pressure washing often doesn’t fully eliminate all stubborn contaminants, particularly oils, grease, and residue that build up over time. Property managers may find themselves cleaning the same areas repeatedly, consuming more time, effort, and water resources.
Enter Dry Ice Blasting: A Cleaner, More Efficient Approach
Dry ice blasting is a revolutionary cleaning method that uses pellets of dry ice (frozen carbon dioxide) to clean surfaces without leaving behind any secondary waste. The dry ice pellets are accelerated through a hose at high speeds, where they impact the surfaces to be cleaned. Upon impact, the dry ice sublimates, turning into gas and creating a tiny shockwave that lifts dirt, grease, and grime from the surface without causing damage.
The beauty of dry ice blasting lies in its non-abrasive nature. Unlike pressure washing, which relies on water to clean, dry ice blasting uses no water and produces minimal mess. There’s no need to worry about draining dirty water or residue; everything is eff ectively removed and vaporized in the process. This makes dry ice blasting an incredibly eff ective way to clean areas like garbage chutes, compactors, and bins – areas that often harbour tough, sticky, and stubborn waste.
Why Dry Ice Blasting Is the Best Choice for Garbage Chutes, Rooms, and Bins
1. Eff
ective Deep Clean
Dry ice blasting has a unique advantage over pressure washing: its ability to break down stubborn grease, oils, and dirt that have built up over time. The process of sublimation allows the dry ice to penetrate deep into grime and hard-to-reach areas, leaves also
ensuring a more thorough clean. This level of effectiveness is especially important in garbage chutes, which often accumulate sticky, greasy residues from food waste and liquids. Dry ice blasting leaves these areas cleaner and more sanitary, reducing the chances of future blockages or odour problems.
2. No Water, No Mess
As mentioned earlier, pressure washing can leave behind a huge mess, from pooling water to grime splattered across the fl oor. This creates additional work for maintenance staff who must clean up after the initial cleaning process. Dry ice blasting, on the other hand, produces no water and leaves no residue. Since the dry ice sublimates into gas, it ensures that the surrounding environment remains as clean as possible. This is particularly benefi cial in areas like compactor rooms, where water runoff could pose a risk to electrical components, create a slipping hazard, or host mould or pests.
3.
Faster Turnaround & Year-Round Service
In high-rise buildings, time is often of the essence when performing maintenance tasks. Residents rely on garbage chutes and compactors, and a disruption in service can lead to frustration. Dry ice blasting is not only more eff ective but also faster. Because the dry ice pellets work quickly to lift debris from surfaces, cleaning takes less time than traditional pressure washing. Dry ice blasting can occur even through the coldest parts of winter – no risk of freezing water!
4. Environmentally Friendly
With growing concerns about environmental sustainability, dry ice blasting stands out as an eco-friendly alternative to pressure washing. Pressure washing requires a signifi cant amount of water, especially in large buildings with multiple fl oors. Dry ice, on the other hand, is made from recycled carbon dioxide, and the process generates no chemical runoff. Property managers can confi dently use this cleaning method knowing they are making a greener choice without compromising on performance.
5. Reduction of Odours and Contaminants
The elimination of lingering odours is a major concern for property managers, especially in areas like garbage chutes and compactors. Dry ice blasting not only removes the dirt and grime that contribute to foul smells, but it also helps eliminate bacteria and mould spores that thrive in these dirty environments. This can lead to a noticeable improvement in air quality, reducing complaints from residents about unpleasant smells.
Dry ice, on the other hand, is made from recycled carbon dioxide, and the process generates no chemical runoff. Property managers can confidently use this cleaning method knowing they are making a greener choice without compromising on performance.
LUXURY PORCELAIN TILES FOR BATHTUB SURROUND AND KITCHEN BACKSPLASH.
ADD UNIQUE LOOK TO YOUR BATHROOM AND KITCHEN BATHROOM RENOVATION AND BATHTUB REFINISHING
Recommended Frequency for Cleaning Garbage Chutes and Compactors
Maintaining the cleanliness of garbage chutes, compactor rooms, and bins is essential for both hygiene and the overall functionality of a building’s waste management system. However, how often should these areas be cleaned?
The general recommendation is to clean high-rise garbage chutes systems at least once every year. In buildings with higher waste production, such as those with large numbers of residents or commercial tenants, cleaning may need to occur more frequently – perhaps every 6 months.
Regular cleaning helps prevent blockages, ensures the chutes operate smoothly, and reduces the accumulation of unpleasant odours. It also helps ensure that the compactor rooms remain free of grease and food waste, which can attract pests.
Knowledge to Never Throw Away!
Dry ice blasting is fast becoming the gold standard for cleaning garbage chutes, compactor rooms, and bins in high-rise apartment buildings. With its ability to clean effectively, reduce mess, and tackle tough grease and grime, it’s an obvious choice for property managers looking to maintain a sanitary and odour-free environment for their residents. While pressure washing has historically been the preferred method, dry ice blasting offers superior results, is environmentally friendly, and allows for quicker, more efficient cleaning, all while reducing the disruption to building operations.
By incorporating dry ice blasting into regular maintenance schedules, property managers can ensure their buildings remain clean, safe, and comfortable for residents, while addressing one of the more challenging aspects of high-rise building upkeep. With its many advantages, dry ice blasting is the future of waste area cleaning – today! Advanced Environmental Services Inc. is a family-owned company with over 30 years of experience in delivering specialized environmental cleaning services. As a long-standing affiliate member of the Professional Property Managers Association (PPMA), we are committed to providing innovative and high-quality cleaning solutions to building owners, managers, and tenants throughout Manitoba.
ELEVATOR MODERNIZATION AND YOUR FIRE ALARM SYSTEM
Elevator modernization (or lift modernization) is the process of upgrading the critical parts of an elevator for it to be able to handle new technology, have better performance, and improve safety.
The Canadian Standards Association’s CAN/CSA B44-2019 is now the current standard being enforced across Canadian Provinces that basically says if ANY work on an elevator (referred to as an elevator modernization), the building must bring the elevator into compliance with CSA B44 current standards.
When did these changes take place?
For existing and new elevators being upgraded, any awards given on August 1, 2022 and later, will have had to comply with these new requirements. The code reads as follows:
New installations or alteration submissions received on or after August 1, 2022 which were sold while the prior adopted edition of ASME A17.1-2010/CSA B44-10 was (is) in effect may be permitted to conform to the old code if evidence of a signed contract is forwarded to TSSA for review and approval.
The maintenance requirements of Section 8.6 of ASME A17.1-2019/CSA B44:19 came into effect January 1, 2023.
So why is a fi re protection contractor talking about elevators?
When a building performs an elevator modernization, they are required to comply with ALL current code requirements –including the Fire Code. The elevator(s) in the building may be required to be connected to the fi re alarm control panel depending on the various applicable codes. In the event of a fi re, the fi re alarm control panel will override the operation of the elevator and recall the car down to the main exiting fl oor, or alternate fl oor if the fi re is at the main recall fl oor and keep the door open. This is called Emergency Recall Functions and Operation.
Can the fi re alarm panel support the elevator modernization?
Many older buildings had fi re alarm panels installed without considering the elevator recall. If a building’s panel has a spare circuit(s), then the process may be as simple as running new relays to the spare circuit(s) and doing some programming. However, if the fi re alarm panel doesn’t have the technology or spare circuits, they will need to upgrade to a larger panel.
If the building does not have a fi re alarm system, installing a control panel may suffi ce or they may need to install a completely engineered fi re alarm system. A design review will need to be completed before a fi nal direction is decided upon.
BETTER SAFETY Through
Wait – there’s more!
In many cases, new smoke detectors may need to be installed in the lobby of every fl oor served by the elevator, as well as in the hoistway and machine room. These devices will communicate back to the fi re alarm panel if activated.
Need help?
Part of the elevator modernization scope of work will require some degree of fi re alarm work, AND anything installed will also require a verifi cation inspection completed as per CAN/ULC-S537.
Whether it’s a simple installation of detectors and re-programming of the control panel, or a completely engineered new system is required, an experienced fi re protection contractor will need to be involved in the job planning and execution.
Classic Fire + Life Safety has worked with many of our customers to ensure that their new elevator systems are in full code compliance and will maintain the safety of both tenants and guests in the event of a fi re.
2025
PPMA ANNUAL TRADE SHOW AND CONFERENCE
SPONSORS
MARQUEE SPONSOR:
LUNCH SPONSOR:
BREAKFAST SPONSOR:
THE FACES
of the
We bring a dedicated national and international team with years of experience, unparalleled knowledge, and superior problem-solving skills.
GSafeguarding Real Estate Assets:
THE ESSENTIAL ROLE OF ENVIRONMENTAL LIABILITY INSURANCE IN TODAY’S MARKET
By Burke Wiebe and Bryan Miller
allagher takes a comprehensive approach to insurance, risk financing, and protection for every exposure and every type of real estate ownership structure and asset class. We bring a dedicated national and international team with years of experience, unparalleled knowledge, and superior problem-solving skills. We keep up to date with ever-changing insurance markets, and the use of captives, reinsurance, insurance-linked securities, alternative risk transfer, and other innovative risk financing structures to maximize funds from operations.
An important coverage to be aware of in the current market and landscape is environmental liability insurance.
Canada’s environmental landscape is evolving, and property owners and managers are facing a new layer of risk – one that standard property insurance rarely covers. While environmental liability insurance was once considered a niche product for heavy industry, it has become increasingly relevant for residential, commercial, and mixed-use real estate.
Whether you manage a downtown office tower, an industrial park, or a multi-unit residential complex, understanding environmental liability, and the protection this coverage provides, is now essential for prudent asset management.
1. WHY ENVIRONMENTAL
RISK
MATTERS MORE THAN EVER
Environmental hazards are not limited to chemical plants or landfi lls. Everyday property
operations can trigger environmental liability. A ruptured oil tank, leaking HVAC refrigerant, mould contamination, or storm-water runoff from parking lots can all result in claims. Liability for environmental contamination is strict, meaning owners can be held responsible for cleanup costs even if they did not cause the pollution. Municipalities and provincial ministries can issue remediation orders without requiring proof of fault. For property managers, that means one overlooked issue, such as an underground fuel tank from decades past, can lead to six- or seven-figure remediation bills and legal costs. Environmental liability insurance is designed to fill the coverage gap that traditional property and general liability policies exclude.
2. WHAT ENVIRONMENTAL LIABILITY INSURANCE COVERS
An environmental liability policy provides protection against a broad range of contamination risks, including:
• On-site cleanup costs following accidental spills, leaks, or discharges.
• Third-party bodily injury or propertydamage claims arising from contamination that migrates off -site.
• Legal defence expenses associated with regulatory actions or lawsuits.
• Business interruption losses caused by contamination events.
• Coverage for new or historical pollution conditions, depending on the policy structure.
Some policies also offer contractor’s pollution liability for property owners who hire renovation or remediation contractors, protecting against claims from environmental damage caused during work.
3. COMMON SCENARIOS THAT TRIGGER ENVIRONMENTAL CLAIMS
For many property owners, environmental risk lies hidden beneath the surface. Some of the most frequent claims seen in the real estate sector include:
• Underground storage tank leaks from legacy fuel systems.
• Mould or asbestos contamination during renovations or tenant improvements.
• Sewer backups or storm-water overfl ow contaminating nearby land or waterways.
• Chemical or fuel spills from tenant operations, even if minor.
• Indoor air-quality issues leading to tenant health complaints.
In each of these cases, standard property or liability policies typically exclude pollutionrelated losses, leaving o wners exposed to substantial out-of-pocket costs.
4. THE UNDERWRITING FACTORS THAT INFLUENCE COVERAGE AND COST
Underwriters assess environmental policies diff erently from standard property coverage. The following elements are particularly infl uential:
• Property history: Age, prior industrial use, and historical contamination risks (such as dry-cleaning operations or gas stations).
• Current operations: Tenant types, on-site chemical storage, and wastehandling procedures.
• Location and soil conditions: Proximity to waterways, groundwater depth, and soil composition.
• Risk management practices: Maintenance of tanks, drainage systems, and regular environmental audits.
5. INTEGRATING ENVIRONMENTAL COVERAGE INTO YOUR RISK STRATEGY
For property owners and managers, the key is to integrate environmental liability into your broader risk and insurance planning.
• Conduct environmental site assessments (ESAs): Before acquisition or major redevelopment, complete a Phase I or Phase II ESA to identify contamination risks early.
• Review lease agreements: Ensure tenants assume responsibility for their own pollution risks where appropriate and carry adequate liability coverage.
• Coordinate with your broker: Environmental coverage can be written as a stand-alone policy or as an endorsement to existing liability insurance. An experienced broker can help align terms with your asset type and risk profile.
• Develop a response plan: Document emergency procedures for leaks or spills and train on-site staff to respond promptly.
Gallagher takes a comprehensive approach to insurance, risk fi nancing, and protection for every exposure and every type of real estate ownership structure and asset class.
6. THE BOTTOM LINE: PROTECTING PROPERTY VALUE AND REPUTATION
Environmental and pollution incidents can devastate property value, halt operations, and lead to years of litigation. Beyond financial loss, the reputational damage from a contamination event can be equally severe, especially in a market that is prioritizing sustainability and ESG compliance.
Today, GLPC has grown to a team of nearly 20 members, including Gilles’ son, Teo, who joined the business after a strong interest from a young age.
ICelebrates 20th Anniversary
n 2004, Gilles Lambert Pest Control Services Inc. (GLPC) began as a small, one-man operation in St. Jean Baptiste, Manitoba, built on experience, determination, and a commitment to service. Over the past 20 years, GLPC has provided both residential and commercial pest control services across Winnipeg and the surrounding area, specializing in insect control, rodent control, and wildlife removal.
Today, GLPC has grown to a team of nearly 20 members, including Gilles’ son, Teo, (pictured below, right) who joined the business after a strong interest from a young age.
In 2024, GLPC was recognized by the Department of National Defence (DND) as a candidate to quote on a major project. This was a proud milestone that placed the company alongside some of the largest national players in the industry. The project’s scope was extensive, with a 1,500-page document filled with complex, engineered specifications for what would become the largest pigeon exclusion job Gilles and Vice President Clint Rosevear had ever encountered in their combined 60 years of experience.
The team consists of 13 Technical Field Experts, four Customer Service Representatives, an Accounting Manager, and an Account Manager. Through hard work, integrity, and a dedication to customer satisfaction, GLPC has fl ourished into Manitoba’s largest independent pest control service company and remains a proud supporter of Canadian products and businesses.
“GLPC has ensured that we continue to invest in evolving industry technology and treatment methods,” says Gilles Lambert. “We use leading-edge equipment such as heat treatment systems, mobile lifts, electronic service reporting, and a customer portal off ering a full suite of features. GLPC is committed to maintaining an industry leadership position to better serve our customers.”
While other companies declined to quote, GLPC accepted the challenge — and was ultimately awarded the contract. The work, completed in the fi rst half of 2025, involved installing over two acres of netting at heights reaching 85 feet. The exclusion team met or exceeded every standard set by the DND Engineering Department, a testament to the company’s professionalism and capability.
After 20 years in business, Gilles has learned a few key truths about success in pest control:
• Always take time to listen to the customer; they have a lot to share.
• Be there when you say you will be.
• Always do the right thing, even when no one is watching.
• Treat everyone with respect and understanding.
To mark its 20th anniversary, GLPC is launching a Buy Canadian initiative, pledging to source all pest control supplies from Canadian manufacturers wherever possible. This eff ort involves reviewing all purchasing practices to prioritize Canadian-made products and support domestic businesses.
“We are a 100% Canadian company. Founded, owned, and operated right here in Manitoba,” said Lambert. “There’s no better way to celebrate our 20th anniversary than by giving back to the people and businesses of Canada.
Even if you’ve never heard of us before, please contact us — we’d love to hear how you’re supporting Canadian companies and explore how our pest control team can help.”
We are a 100% Canadian company. Founded, owned, and operated right here in Manitoba. There’s no better way to celebrate our 20th anniversary than by giving back to the people and businesses of Canada.
Off ering something many property managers didn’t even know was possible: a way to bring ageing asphalt roofs back to life without requiring a full replacement.
JGREENER SHINGLES WINNIPEG
im Huntrods, owner of Greener Shingles Winnipeg, has carved out a niche in the roofi ng world by off ering something many property managers didn’t even know was possible: a way to bring ageing asphalt roofs back to life without requiring a full replacement.
With a background as a Red Seal carpenter and a nationally certifi ed home inspector, Huntrods’ path into roof rejuvenation was anything but conventional.
“When the pandemic started, I was out of work and too old to get back out there with a tool belt on,” he said. “So, I started a home inspection business.”
asphalt shingles in the region break down faster than expected. The bio-based rejuvenator used by Greener Shingles helps mitigate that damage by replacing the oils lost to sun exposure, keeping asphalt pliable and extending the roof’s life. Independent testing has also shown an increase in fi re resistance.
“UV light rays from increased sun exposure are the number one enemy of asphalt,” said Huntrods. “Asphalt is a bituminous oil product. When it’s exposed to sunlight, the natural oils begin to dry out. Our product replaces the lost oils, keeping the material hydrated.”
There’s also the environmental impact to consider, with Manitoba sending more than 20,000 tons of shingles to the landfill every year, where they take centuries to break down. Roof rejuvenation is emerging as an environmentally friendly way to reduce the effects of climate change.
Huntrods noticed that one of the fi rst questions he would repeatedly be asked during those inspections was about the condition of the shingles. Around the same time, he was also hearing murmurs about roof rejuvenation. He reached out to Roof Rejuvenate Canada to learn more, and eventually became a dealer himself. Four years in, Huntrods has seen his business grow more successful with each passing year, in a market that can prove challenging.
“Your roof is going to end up in the landfi ll,” said Huntrods. “The question is, when do you want it to go there? By keeping your shingles on your roof longer, we’re helping to reduce that waste, and contributing to recycling programs that are starting to gain momentum.”
“I think that you can consider roofi ng to be an extremely competitive market,” he said. “But rejuvenating your existing roof is new.”
It’s a solution that’s catching on quickly, particularly in Manitoba’s extreme climate. Between the province’s harsh winters, UV exposure, and rapid temperature swings,
For property managers, this approach offers a smarter way to manage maintenance budgets by adding anywhere from five to 10 years to a roof’s lifespan. Instead of rushing into a costly replacement, Greener Shingles gives clients an option to buy time without sacrificing performance. Structures such as multi-unit residential buildings
and flat-roofed commercial spaces face the same ageing issues, just with different materials.
“Flat roofs have several unique problems. The major ones being leaking and ponding,” Huntrods said. “But they face the same issues as shingled roofs: the asphalt dries out, becomes brittle, and starts to crack, increasing the chance of leaks. Our product helps by keeping the asphalt pliable and the granular cover in place.” Huntrods added that because fl at roofs collect a lot of dirt, soft washing prior to treatment is usually benefi cial. In fact, the process Greener Shingles employs always starts with a soft washing of the roof to remove accumulated grime. This also helps the product adhere better and produce a more even finish. The cost-effective, time-effi cient service not only extends roof life, but improves curb appeal without the need for dumpsters or tenant disruption.
With every application backed by a fi ve-year warranty through Roof Rejuvenate Canada, Greener Shingles is proving that proactive roof care can save time, money, and unnecessary stress. There’s also the reassurance of knowing that Huntrods cares about having a satisfi ed customer.
“I remember one particular roof I was inspecting was in that spot of ‘should I treat the roof or not?’ The end result was that I did treat the roof. The customer called me two years later and said his shingles were not going fl at and seemed to be getting worse,” said Huntrods. “I looked at his roof and decided that it would benefi t from another application, which I did at my cost. The shingles look a lot better. It has been four years now, and his roof is still in place.”
In an industry where replacement has long been the default, Jim Huntrods and Greener Shingles Winnipeg are proving that there’s a smarter, more sustainable path forward. By offering property managers a reliable, eco-conscious way to extend the life of their roofs, Huntrods is helping clients avoid unnecessary expenses and reduce environmental waste. As his business tagline proudly puts it: “Save your money. Save your roof!”
By off ering property managers a reliable, eco-conscious way to extend the life of their roofs, Huntrods is helping clients avoid unnecessary expenses and reduce environmental waste. As his business tagline proudly puts it: “Save your money. Save your roof!”
PPMA Today sat down with Bol Majok, owner of MJ 360 Ltd., to discuss the services his company provides and what property managers should know when working with his team.
Q: Bol, can you give us a quick background on MJ 360 and how you got started?
A: I have worked in this industry since 2015, mainly in dryer vent cleaning for multi-unit buildings. Back then, I was already working with property managers and was part of PPMA through a previous business. After COVID, I launched MJ 360 Ltd. here in Winnipeg. Today, we are a small company with fewer than ten staff, but our team has close to ten years of experience. We serve Winnipeg and surrounding communities, and we are accredited by the Better Business Bureau. My goal is to provide honest, professional service that property managers can rely on.
Q: What should property managers know about your air duct cleaning services?
A: Over time, ducts collect dust, dirt, pollen, pet hair, and even mould. When the HVAC system runs, those materials can move through the building. For tenants, that can mean more allergy issues, more dust, and musty smells in common areas. We remove these hidden pollutants. Cleaner ducts mean cleaner air, better airflow, and a more efficient HVAC system. It can also cut down on complaints about odours and dust.
A Safe, Clean Approach to Building Maintenance
Our technicians are trained and use industrial equipment with HEPA filtration. We book a firm time, show up as scheduled, and stay until the system is properly cleaned and sanitized.
Q: Dryer vent cleaning is very important in multi-unit buildings. How do you approach that work?
A: Dryer vents are a safety concern first. A clogged vent is a major fire risk, since lint can build up and ignite. That is why many property managers schedule annual cleaning. We work in buildings with just a few dryers or several hundred. We clean from inside the units, from the roof, or from the laundry rooms, depending on how the vent system is set up. Our cleaning removes lint and debris along the full vent line so air can move freely. The benefits are better safety, faster drying times, lower energy use, and longer lasting dryers.
Q: You also handle asbestos removal and mould remediation. How do you help owners stay safe and compliant?
A: Asbestos and mould both present serious health concerns. With asbestos, the risk comes when the material is disturbed during renovation or demolition. We work with environmental consultants who test the material first. Based on the report, we set up the site in accordance with Workplace Health and Safety rules. Our team is certified, insured, and trained for this work. We use
proper containment, negative air equipment, and protective gear. We also provide the documentation and clearance letters that property managers need. For mould, we remove affected material, clean the area using HEPA filtration and antimicrobial products, and help identify the source so the mould does not return.
Q: How do your janitorial and general cleaning services support property managers?
A: Many property managers prefer to deal with one company they trust. Through MJ 360 we offer janitorial services for common areas and commercial spaces. We can also handle carpet cleaning, move-in and move-out cleaning, and other related work. We use environmentally friendly cleaning products, and all staff are trained and screened. A single point of contact makes things easier for the property manager and keeps service consistent.
Q: We hear you recently acquired Carpet Magic. What does that add for property managers?
A: Carpet Magic is a local carpet cleaning company that already works with property managers. Bringing them under the MJ 360 umbrella added experienced staff and strong truck-mounted equipment. For property managers, it means they can now get carpet cleaning, upholstery cleaning, and other related services through the same company that handles their duct cleaning, dryer vent work, janitorial services, asbestos removal, and mould remediation.
When disaster strikes a property, the clock starts ticking. Every minute of delay means greater damage, higher costs, and more disruption for tenants. For property managers across Manitoba, having the right restoration partner is essential to protecting your assets and reputation.
BELFOR Property Restoration stands as Canada’s largest disaster recovery and property restoration company, bringing global resources and expertise to every job while maintaining the local responsiveness Manitoba property managers need. With operations spanning coast to coast and international capabilities, BELFOR combines the scale to handle any size disaster with the commitment to treat every property as if it were their own.
Property managers face a diverse range of threats, and BELFOR delivers specialized expertise across the board. Their core services address the most common and costly disasters that impact commercial and residential properties:
Fire damage restoration goes beyond cleanup, addressing smoke damage, odor removal, and structural repairs that return properties to pre-loss condition. Water damage response tackles everything from burst pipes to flooding, with water removal or extraction, structural drying, and
The Worldwide Leader in Property Restoration
dehumidification that prevents secondary damage and mould growth.
BELFOR’s mould remediation services eliminate both visible growth and hidden contamination, ensuring healthy indoor environments. When severe weather hits, and Manitoba knows storms, their storm recovery teams mobilize quickly to secure properties, remove debris, and begin restoration work that gets tenants back home faster.
Perhaps most valuable is BELFOR’s RED ALERT Emergency Response Program, which helps property managers prepare before and after disaster strikes. This proactive approach includes facility assessments, emergency planning, and priority response protocols that can significantly reduce downtime and losses when the unexpected happens.
While BELFOR’s international network provides access to specialized equipment, additional crews, and technical expertise for large-scale disasters, their Manitoba operations deliver the local responsiveness property managers depend on. With 24/7 coverage throughout Winnipeg and the surrounding region, BELFOR ensures help arrives quickly when every minute counts.
This combination of local accessibility and global resources means Manitoba property managers never have to choose between fast response and comprehensive capabilities.
Whether managing a single property or an entire portfolio, you get both.
Disasters don’t just damage buildings, they threaten tenant safety, disrupt cash fl ow, and can impact property values if not handled properly. BELFOR understands that property managers need more than just restoration services; they need a partner who helps protect their tenants, preserve their assets, and maintain their revenue streams.
Their proven track record and peoplefirst approach to property restoration have made BELFOR the go-to choice for property managers who refuse to compromise when it comes to protecting their investments.
Don’t wait for disaster to find out if your restoration partner can deliver. Contact BELFOR Property Restoration today to learn more about their services and RED ALERT Emergency Response Program. Visit www.belfor.com or call their 24/7 emergency hotline at 1-866-366-0493 to connect with Manitoba’s most trusted restoration team.
Follow the QR code to learn more about BELFOR's sustainability initiative and greenhouse gas reduction strategies.
Three generations and more than 57 years later, Fort Rouge Glass has grown from a small family Winnipeg business to an expansive, reliable and still very local Manitoban company, with a wide range of glass and glass products, from mirrors, railings, tabletops to showers, aluminum store fronts and, of course, sealed units and windows.
Established in 1968, Ben and Muriel Berntt opened a small hardware and glass store in Winnipeg, located at 555 Osborne Street. In the early 1970s, Ben moved to a larger location at 308 Morley Ave, with a crew of up to seven employees. In 1979, Ben and Muriel’s son Terry joined the business. Terry’s knowledge of the home building industry became a valuable asset to Fort Rouge Plate & Auto Glass. The company began serving the leading home builders for all their mirror and glass needs. In 1983, Fort Rouge Plate & Auto Glass expanded its operations to 380 Osborne Street.
In the late 90s, Terry’s son Brendan started to work part-time at the business. After spending time working on weekends with Ben and Terry, Brendan learned the family business from a very young age. Upon completion of his education at Red River College, he followed in his father and grandfather’s footsteps and joined the family business full-time in 2000. Brendan is now the President of Fort Rouge Glass.
In 2009, Fort Rouge Plate & Auto Glass Ltd. changed its name to Fort Rouge Glass, and in 2018, FRG expanded further to a new location at 58 South Landing Drive.
These days, FRG has several goals in mind: fast service (including emergency glass repairs), reliability and trust. “Our team understands that property managers need quick response times, communication, and consistent results,” says Brendan.
“And that’s what we aim to deliver. From emergency glass repairs to large-scale window replacements, we combine skilled glaziers with efficient project management to minimize downtime and tenant disruption.
FRG’s reputation for honesty and merit-base d referrals shows that we build lasting partnerships, not just complete transactions:
we like helping property managers look good to both tenants and property owners.”
FRG’s enduring mission is to deliver dependable service and lasting value with every item they install. “We believe that glass is more than a material. It’s a reflection of quality, safety, and trust. We stand behind our work with high-quality materials, expert installation, and a commitment to doing the job right. Whether it’s a small repair or a full commercial project, FRG promises clear communication, on-time delivery, and results that stand the test of time.”
GOLF TOURNAMENT 2025
ryan@newcreations.comwww.newcreationsmbeast.com
The State of EV Charging in 2025
By Jason Cruickshank
Over the past few years, EV charging has become essential infrastructure for properties of all kinds. The properties that install it the right way are seeing measurable returns in tenant retention, lease premiums, and even new revenue generation capability. What’s more, they’re creating a lasting competitive advantage against those properties that are neglecting to invest in charging infrastructure of their own.
And so the debate I’m seeing property managers have is not really around whether to offer charging, but how. What should they do, and what should they not do, to maximize their odds of success?
The key? Striking the right balance between present reality and preparing for the future we know is coming.
The Current Landscape: Where We Stand in 2025
EV market share continues climbing toward the target of 60% of new vehicle sales by 2030, but more importantly for property managers, tenant expectations have solidified. In conversations with property managers across North America, I’m hearing that EV charging has transitioned from
The Dos and Don’ts to Help Your Property Succeed
‘nice-to-have’ to ‘expected infrastructure’ faster than most anticipated.
More than 60% of renters now consider sustainable technology and living practices to be either ‘important’ or ‘absolutely essential’ when choosing where to live, according to MRI Software’s Voice of the Resident Report. As a result, properties with well-implemented charging systems are pulling ahead, and properties without are starting to feel the squeeze in competitive markets.
What Successful Properties Are Getting Right
Success with EV charging goes beyond just installing chargers. It’s in identifying the right strategy to succeed with charging today and in the next five, ten, even fifteen years that we see the most successful property teams pulling ahead.
Though there are many factors involved in getting EV charging installed well, the
“As a result, properties with well-implemented charging systems are pulling ahead, and properties without are starting to feel the squeeze in competitive markets.”
three elements I see most consistently in successful deployments are these.
The project starts with real data.
The sharpest property owners survey their residents before planning anything, asking about current EV ownership and 12-month purchase intentions. This is key to fi nding the right level of investment in EV charging for today. Properties that just guess at demand are likelier to over-install, leading to unnecessary fi nancial outlay, or under-install, leading to tenant frustration with the charging amenity.
The installation uses intelligent load management to lower costs. Load management technology can reduce the amount of electrical infrastructure needed for installing chargers, with more advanced systems allowing properties to install as many chargers as they need with zero electrical upgrades necessary.
In turn, more places are implementing EV-readiness and right-to-charge mandates, requiring that properties ensure that they are able to provide EVs with access to charging. And the rise in vehicle-to-building and vehicleto-grid capabilities is leading more utilities to incentivize the deployment of charging infrastructure that can delay charging, or even tap into vehicle batteries for infusions of energy when the grid is stressed.
And the property chooses open
The key is to purchase OCPPcertified solutions that won’t lock a property to a proprietary charging system. Several charging providers have been acquired or ceased operations in just the past couple of years, leaving properties stuck with dead chargers or a complex migration process. Open systems are far easier to migrate away
But funding programs at all levels will not last forever. Already, we’ve seen programs across the country deplete their funding and go on pause until more money could be allocated. Within the next few years, many of these programs are likely to disappear forever.
There’s urgency, then, to the idea of installing EV charging. By waiting, property managers will be making a decision to forego substantial funding assistance for an amenity that, if not already necessary to their tenants, will surely be in high demand in just a few years.
The Expensive Mistakes I’m Seeing
So where do people go wrong? Often, it’s in seeking the absolute lowest possible cost and making unnecessary and ultimately harmful compromises in the process. They hire inexperienced electrical contractors. It’s not enough for a person to be a capable electrical contractor in general. EV charging requires specialized knowledge of load management, future expansion planning, and specific code compliance.
The contractor who handled a prior electrical job may come cheaper, but they’re likelier to make mistakes that cost you in the long run. They install ‘dumb’ chargers. Basic charging stations without internet connectivity and smart management create more problems than they solve. You can’t monitor usage, troubleshoot remotely, or implement dynamic pricing. Smart chargers cost a bit more but prevent countless operational headaches by offering features like mobile app connectivity, RFID card payments, remote monitoring, and detailed reporting. They choose their solutions provider based on price alone. Properties need to evaluate providers as long-term partners, not just as the company that sells them a charger. When a charger fails at 10 PM on Sunday, is your solutions provider reachable? Do they proactively monitor your network to prevent failure? The cheapest installation often becomes the most expensive over time, so look for providers offering 24/7 support, proactive monitoring, and comprehensive service packages. There may be an added cost, but the added value is well worth it.
Looking Forward: What’s Coming, and Why Now is the Time to Invest There’s an increased urgency to the rollout of EV charging infrastructure, as the number of EVs on the road has increased substantially over the past few years, while the number of available chargers has not kept pace.
The
Bottom Line for 2025
At this stage, there’s no doubt that EV charging is a sound and necessary investment for a property’s future – and even current –prospects. And with a proven playbook available based on thousands of installations across the country, it’s easier than ever for property managers to proceed with enthusiasm and confidence that their investment will succeed.
Treating charging as essential infrastructure, planning for growth, choosing reliable partners, and implementing systems that work operationally from day one is all at the root of lasting EV charging success. Jumping in now will offer property teams a substantial competitive advantage over those who wait too long and have to pay an expensive game of catch-up.
SWTCH Energy is a North American EV charging company focused primarily in Multifamily and Commercial properties. Headquartered in Toronto, SWTCH provides turn-key EV charging solutions, using its technology to simplify installation, optimize energy use, and ensure a reliable and seamless charging experience for drivers. Jason Cruickshank is Director of Customer Experience at SWTCH, where he helps ensure excellent EV charging experiences for drivers and property owners alike.
KEEPING IT CLEAN:
Why Picking a Top-Tier Janitor Service Matters
By Kyle Picard
For property managers, maintaining a clean, safe, and professional environment is essential to tenant satisfaction and long-term asset value. Selecting a janitorial service provider involves more than comparing prices – it requires evaluating reliability, ethics, transparency, safety, and consistent quality. The following Q&A outlines what property managers should expect from a professional, full-service janitorial partner.
spaces, retail sites, and health care environments. In addition to routine cleaning, providers should also offer specialty services such as post-construction cleanups, carpet and floor care, suite turnovers, parking lot sweeping, and 24-hour emergency response.
A company capable of managing both ongoing cleaning and unexpected needs ensures peace of mind, efficiency, and consistent standards across all types of properties.
equally critical. Property managers benefi t most from providers that can adapt to changing needs – whether that means scaling services during busy periods, adjusting cleaning schedules around tenant operations, or adding one-time specialty services. A customized, fl exible approach helps maintain quality without interrupting daily business activity or tenant satisfaction.
What Services Should a Full-Service Janitorial Company Provide?
Why Are Customization and Flexibility Important?
How Can Consistent Quality and Long-Lasting Cleanliness Be Achieved?
A top-tier janitorial company should provide far more than basic cleaning. Property managers should expect comprehensive cleaning programs that include scheduled cleaning for office buildings, industrial facilities, government
Every property has its own set of challenges, traffi c levels, and tenant expectations. A professional janitorial company should start each partnership with a detailed walkthrough and assessment, developing a tailored cleaning program that meets the unique requirements of the site. Flexibility is
Consistency comes from structure, accountability, and proper technique. Leading janitorial providers use standardized procedures, comprehensive cleaning checklists, and regular inspections to maintain performance. High-quality cleaning products and equipment, along with correct
application methods such as full-extraction carpet cleaning and proper floor stripping and waxing, ensure a deeper, longer-lasting clean. Quality control should be viewed as a continuous improvement process – one that involves supervision, feedback, and collaboration with property managers to ensure ongoing excellence and satisfaction.
How Should Safety, Hygiene, and Training Be Prioritised?
Safety and hygiene are the foundation of any professional cleaning program. Companies should use systems designed to prevent cross-contamination, including colour-coded tools and designated cleaning materials for specifi c areas. Every product must be supported by a Safety Data Sheet (SDS), and workers should receive thorough instruction in chemical handling,
equipment operation, and site-specifi c safety procedures. Ongoing education, mentorship, and certifi cation opportunities help staff stay competent, confi dent, and compliant with workplace safety standards. A well-trained team protects not only themselves but also the tenants and visitors who use the space.
“ Selecting a janitorial service provider involves more than comparing prices –it requires evaluating reliability, ethics, transparency, safety, and consistent quality.”
What Role Do Technology and Communication Play in Janitorial Services?
Technology has become an essential part of modern janitorial operations. Digital management systems enable providers to log inspections, track work orders, and share updates with clients in real time. This level of transparency allows property managers to monitor performance and address concerns promptly. Equally important is communication – regular check-ins, satisfaction surveys, and accessible reporting channels build trust and ensure alignment between client expectations and service delivery. When communication and technology work hand in hand, property managers can expect reliability, accountability, and clear results.
How Can Cleaning Providers
Support Sustainability and Environmental Responsibility?
Sustainability is a growing expectation in today’s property management landscape. Professional cleaning providers can reduce environmental impact by using eco-friendly cleaning solutions, reusing cloths and containers, and maintaining energy-effi cient equipment. Implementing low-emission fl eet vehicles and wastereduction initiatives also supports greener operations. Beyond environmental benefi ts, sustainable cleaning practices
promote healthier indoor air quality and align with tenants’ expectations for responsible business practices.
How Should Janitorial Companies
Demonstrate Ethics, Transparency, and Compliance?
Ethical business practices are essential in the commercial cleaning industry. A reputable janitorial company should operate with full transparency, adhering to all relevant employment, health, and safety legislation. This includes compliance with Manitoba’s Employment Standards Code, Workplace Safety and Health Regulations, and The Human Rights Code. Fair treatment of workers – including proper pay, benefi ts, safe working conditions, and respect for diversity – not only meets legal requirements but also builds a stronger, more motivated workforce.
Transparency should extend beyond internal operations. Property managers should expect open communication about service costs, contract terms, and performance reporting. Ethical providers are upfront about what is included in their services and are clear when additional work is required. They should also conduct background checks where appropriate, maintain adequate insurance coverage, and provide verification of staff training and certifications. This level of openness fosters trust, reduces risk, and demonstrates integrity in every aspect of service delivery.
Ultimately, ethics and transparency are not just ideals – they are essential components of professional responsibility. Companies that uphold these values contribute to safer workplaces, stronger partnerships, and a more accountable industry overall.
With over three decades of experience, Bison Janitorial Services Ltd. continues to set the standard for professional cleaning across Manitoba. We combine proven processes, modern technology, and genuine care for our people and clients. Kyle Picard is the Director of Sales and Marketing.
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