4 minute read

Tailor the Software for Your Business

PRODUCTIVITY TOOLS ProducTIvITy ToolS

Customer Centric

A unified view of your customer provides superior service.

| Data Tools – sort, filter, display and export information in a variety of ways with options for printing, faxing and emailing | A/R – view invoices based upon user-defined aging buckets; drill down from a summary to a detailed view of individual invoices, payments and deposits with powerful search and filtering capabilities | Cylinders – view current and historical cylinder ship and return transactions with detailed tag ID information; line item rental rates and rental methods via a cylinder rental summary and the complete terms of individual cylinder leases | Sales – view current and historical orders and quotes; item level sales history with comparative period and margin analysis and individual invoice and corresponding proof of delivery images | Rental Equipment – view current rental equipment activity, balances and rental agreement details | Contracts – view all special price contracts by contract type, price and duration | Customer Pricing – quickly retrieve customer item prices and quantity breaks | Tag Lookup – view individual cylinder bar code tags and a complete transaction history

Notes—A Centralized Database

| View and create customer notes and correspondences | Create unlimited notes that integrate fully with individual TIMS modules | Control where individual notes display and print based upon user-defined note categories and behaviors | Edit notes throughout TIMS based upon user privileges | Link a single note to multiple customers | Search note types and categories for viewing, printing and exporting to Excel® and .PDF | Manage end user note capabilities through a flexible security authorization system

Business Intelligence Tools

The right analysis tool to make faster and more informed decisions.

| TIMS Reports – choose from hundreds of standard

TIMS reports with comprehensive search, filter, sort, display and print options | BI Cube Reporting makes data accessible in easy to generate reports by branch or fill plant for cylinder forecasting and replenishment | Analysis tools give a complete picture of business performance by transforming a wealth of valuable transactional data into easy-to-use analytical cubes. | Microsoft Business Intelligence – SQL Server Reporting

Services, SQL Server Analysis Services, Office/Excel®

“Customer Centric is great. You have all of your customer information you need in one place. Plus, the History tab in CCI is a huge timesaver.” Ray Cusson, Maine Oxy

A SYSTEM BUILT ON STANDARDS TAILORED TO YOU a TaIlored SySTeM BuIlT To SuIT your needS

Centralized management of usernames and system resources ensures system security and end user flexibility.

| TIMS Management Console – streamline setup and maintenance of usernames, passwords and printer definitions with full integration to Microsoft

Active Directory (AD)®, a central authentication and authorization foundation for resources, services and users | TIMS options – tailor individual software modules and processes based upon your company’s business environment

| Authorize a group of users for an entire module and/or individual programs | TIMS Identifiers – grant and revoke access to specific program functions by username | Perform comprehensive system auditing of database tables down to a username level

MAKING THE MOVE—A TURNKEY SOLUTION

Computers Unlimited offers professional project management by assigning a team of technicians to manage each facet of your company’s system implementation. You become part of the team, led by a project leader who coordinates the process and serves as a liaison throughout the start-up phase, guaranteeing a successful implementation. To further ensure a smooth transition, a Computers Unlimited systems implementer works closely with you, providing on-site support during the live segment of your system implementation.

Electronic File Conversion

Transferring information from an old system to TIMS and verifying its integrity is an important aspect of your conversion. A programmer and a project leader work hand-in-hand to accurately convert as much data as possible, electronically. Our two-pass approach allows you to review converted data long before actually using the new system for daily processing, thus providing plenty of time for maintenance or application of additional specifications.

Data Conversion

Turn to our team of highly experienced data conversion specialists for small or large scale data conversion and manipulation projects. Our staff of experienced programmers can analyze, filter and export data in any PC compatible format. Data can also be imported from spreadsheets or reports and manipulated using complex combinations of tables and criteria.

Server, Peripherals & Data Communications—Installation & Support

A highly-trained Computers Unlimited systems technician oversees each company’s server, peripherals, and data communications network installation. We are also readily available to provide training and services for system managers on system utilities, optimization and resource management.

Implementation Training

Computers Unlimited’s implementation training gets your company up and running quickly on TIMS. We dedicate a systems implementer to your company who addresses each of the basic application areas in a hands-on environment. This provides the knowledge and practice necessary to utilize TIMS confidently and efficiently.

This article is from: