P roductivity Tools PRODUCTIVITY TOOLS Customer Centric
Business Intelligence Tools
| Data Tools – sort, filter, display and export information in a variety of ways with options for printing, faxing and emailing
| TIMS Reports – choose from hundreds of standard TIMS reports with comprehensive search, filter, sort, display and print options
| A/R – view invoices based upon user-defined aging buckets; drill down from a summary to a detailed view of individual invoices, payments and deposits with powerful search and filtering capabilities
| BI Cube Reporting makes data accessible in easy to generate reports by branch or fill plant for cylinder forecasting and replenishment
A unified view of your customer provides superior service.
| Cylinders – view current and historical cylinder ship and return transactions with detailed tag ID information; line item rental rates and rental methods via a cylinder rental summary and the complete terms of individual cylinder leases
The right analysis tool to make faster and more informed decisions.
| Analysis tools give a complete picture of business performance by transforming a wealth of valuable transactional data into easy-to-use analytical cubes. | Microsoft Business Intelligence – SQL Server Reporting Services, SQL Server Analysis Services, Office/Excel®
| Sales – view current and historical orders and quotes; item level sales history with comparative period and margin analysis and individual invoice and corresponding proof of delivery images | Rental Equipment – view current rental equipment activity, balances and rental agreement details | Contracts – view all special price contracts by contract type, price and duration | Customer Pricing – quickly retrieve customer item prices and quantity breaks | Tag Lookup – view individual cylinder bar code tags and a complete transaction history
Notes—A Centralized Database | View and create customer notes and correspondences | Create unlimited notes that integrate fully with individual TIMS modules | Control where individual notes display and print based upon user-defined note categories and behaviors
“Customer Centric is great. You have all
| Edit notes throughout TIMS based upon user privileges
of your customer information you need in
| Link a single note to multiple customers
one place. Plus, the History tab in CCI
| Search note types and categories for viewing, printing and exporting to Excel® and .PDF
is a huge timesaver.”
| Manage end user note capabilities through a flexible security authorization system
Ray Cusson, Maine Oxy
10 WWW.TIMSSOFTWARE.COM/INDUSTRIAL| 406.255.9500
