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coMPany ServIceS
COMPANY SERVICES
Ongoing Learning—Customer Portal
Our customers have exclusive access to the TIMS Community Portal and Forum. The portal includes specific module documentation, videos, tutorials, release notes, presentation slides and resources such as ways to contact support and view support tickets.
Audit, Analysis, Onsite Consulting & Training
A professional, onsite system/software audit can pinpoint productivity and efficiency problems, offering solutions that optimize the software’s potential. In addition to implementing training, we offer ongoing training programs to maximize employee productivity and realize all of the benefits of TIMS Software.
Users Group—Educating & Networking
For over 30 years, Computers Unlimited has held annual Users Group conferences, providing a forum of support and education for customers and our company. We gain valuable input and direction on the software features that are necessary to successfully run businesses in a cost-effective manner.
Staying Informed
Sign up for weekly emails and blogs, along with valuable webinars, ebooks and articles on TIMS. Be informed on the latest releases and upcoming tradeshows information.
Steering Committee
Steering Committee members are TIMS users who are also industry leaders, and act as the voice of TIMS users. The committee works closely with Computers Unlimited to enhance and improve the product. Members meet twice per year and discuss financial, communication and planning issues. The committee ensures a good line of communication between the software users and Computers Unlimited, and they also assist in the planning of the annual Users Group Conference.
Applications Training
Take advantage of focused training services and additional software education held at our headquarters, over the Internet, onsite, through webinars or at a training facility.
Custom Software Development
We realize that one size does not fit all. The core TIMS system includes hundreds of system configuration options designed to meet your company’s unique business environment. For the unusual instance when software modifications are necessary, we can tailor the core product based upon your unique business needs.
