Best Property Management Company
Monterey Herald Readers’ Choice Awards 2016-2019 & 2022
Carmel Pine Cone Golden Pine Cone 2023
Best Real Estate Company
Monterey Herald Readers’ Choice Awards 2018-2024
Carmel Pine Cone Golden Pine Cone 2011-2015, 2017-2022 & 2024
Monterey County Weekly Best Of 2019-2024
Best Company For Giving Back
Monterey Herald Readers’ Choice Awards 2020-2022
Carmel Realty Company’s market leading Estate Management Division provides bespoke residence oversight services that maximize property value and encourage carefree enjoyment. Excellent service and attention to detail is the benchmark, protecting your most valuable asset while employing strict security standards. Our concierge services are tailored to meet our clients’ interests and lifestyle, and our dedicated staff provides an unparalleled level of service.
• Full-service property management
• Customized property inspections
• Maintenance and repairs support
• Access to the most reputable, licensed vendors
• In-house maintenance and technology specialists
• 24-hour emergency service for peace of mind
• Full suite of concierge services from mailing packages to event planning
Through transparent communication and a commitment to superior service, we strive to ensure that our client’s needs are met and their expectations are surpassed in every way. Carmel Realty Company’s mission is to be clearly recognized as the Premier Property Management Company on the Monterey Peninsula, to manage the area’s largest inventory of luxury homes, to be known for an unmatched ability to maximize revenue and asset value for our Owners and for providing quality living experiences and support for our Owners and guests.
Having the right team manage your home will make all the difference in the world. This business is about people and always making quality decisions and standing behind them.
Carmel Realty has a tradition reaching back over 100 years. Our longevity is no accident. Our family has been paving new ground in high-end Peninsula Real Estate for over four generations and eight decades. We have built our name on quality and integrity and this is a tradition Carmel Realty will not compromise. Each of the professionals at Carmel Realty has been working with or in the Fortune 1000 companies and their associates for 20+ years. At our top tier, we are graduates of Stanford, Berkeley, USD, Air Force Academy and former executives in Real Estate, Marketing, Advertising and Technology. Our approach to managing this business is unique. It’s a commitment to best practices, efficiencies, great service, and work ethic.
This powerful management team brings with it a valuable network – professional, social, scholastic, philanthropic. This network lives and works directly in our target area of operation. Our network of local and global businesses is unique. We affiliate the Regent level with LuxuryRealEstate.com and Who’s Who in Luxury Real Estate. Our strategic broker referral network provides our clients with access to high net worth individuals and their agents and clientele that can’t be delivered by any other management organization on the Peninsula. Our list of thousands of valued current and previous clients is a resource for both filling vacancies and valuable word-of-mouth references.
Nancy Whitman
Vice President of Client Services Nancy@CarmelRealtyCompany.com
831.574.5480 Direct | 831.624.7338 Fax
DRE#02131766
Nancy studied pre-law/political science and after some time in law school she quickly shifted towards hospitality when she got a taste of it at Pebble Beach Resorts. She has extensive experience in events, sales, marketing, and loves everything hospitality. Nancy has owned her own event planning company and was most recently the Director of Sales and Events for The City of Monterey and Monterey Conference Center. She has had a vast array of corporate clientele experience and has many local relationships that rely on her for the positivity and grace she brings to business.
In Nancy’s former life she was a ballerina but now spends her spare time in local philanthropy. She is heavily involved with Monterey Peninsula Ballet Theater, MY Museum, National Charity League and was named Leukemia and Lymphoma Societies Woman of the Year in 2019.
Shelly Mitchell Lynch Broker/Managing Director
Shelly@CarmelRealtyCompany.com
831.277.8044 Direct | 831.309.7038 Fax
DRE#01217466
Shelly Mitchell Lynch represents the fourth generation of the Mitchell Family to sell, invest and manage real estate in Carmel and on the Monterey Peninsula. She proudly continues the family tradition in the local real estate business.
Graduate of Stanford University (BA1989), Shelly has 25+ years of marketing and sales experience in the technology (Xerox), biotech (Chiron) and entertainment (ABC/Walt Disney Co.) industries for Fortune 500 companies.
With over 25 years of sales and major account management experience, Shelly has a winning track record in strategic selling, marketing and negotiating win-win deals. It is this experience, professionalism, work ethic and local knowledge that Shelly brings to the table every day to earn her success.
Molly Frick
Associate Director of Estate Management
Molly@CarmelRealtyCompany.com
831.240.4518 Direct
Molly grew up in Northern Minnesota and has been a California resident for 13 years. With a Bachelors in Psychology from the University of Kansas and a background in Private Aviation and UHNW Estate Management, she brings a wealth of knowledge to the Carmel Realty team. Molly enjoys communicating with clients and the attention to detail, big and small.
Associate Director of Concierge Services TracyH@CarmelRealtyCompany.com
831.620.6113 Direct
Tracy grew up in Michigan and made her way to California where she graduated from SF State University with a degree in Broadcast Journalism and Communications. She brings over 20 years of hospitality sales, marketing, and event experience. Her appreciation for all things luxury lends well to her expansion of the concierge services with Carmel Realty Company.
Associate Director of Home Services
Connor@CarmelRealtyCompany.com
831.417.7851 Direct
Connor was born and raised in Carmel and is a graduate of Carmel High School. With a bachelor’s degree in psychology, he worked in mental health rehabilitation for foster youth in the Salinas area, and transitioned into hospitality and operation management of a local hotel for several years before joining Carmel Realty Company.
Associate Director of Client Services KHuckaby@CarmelRealtyCompany.com
831.574.5218 Direct | DRE#02236201
Kristi brings a wealth of experience in customer service, leadership, management of facility operations, curiosity for lifelong learning and process improvements. Kristi has a welcoming attitude with an engaging client service mindset to deliver memorable experiences to those she encounters.
Maintenance Services Manager
Markus@CarmelRealtyCompany.com
831.238.9022 Direct
Markus grew up in the San Bernardino mountains and attended high school in Carlsbad CA. He moved to the Monterey Peninsula in 2008 to attend CSUMB and studied archeology and outdoor recreation management, ask him about the best local trails! He operated a small nonprofit in the area before joining Carmel Realty Company.
Estate & Home Services Operations Mgr. Savanna@CarmelRealtyCompany.com
831.620.6166 Direct
After growing up in the rural Southwest, Savanna has called coastal California home for the past 15 years. Her background includes large-scale research proposal analysis in higher education, and several years of nonprofit development. At Carmel Realty Company, she loves working with the Estate Management team to help bring client’s vision to life!
Administrative Manager
Erickson@CarmelRealtyCompany.com
831.460.6295 Direct
Erickson was born in the Philippines and moved to Northern California at an early age. An avid sports enthusiast, he continued to play basketball and ran track and field after high school, traveling to tournaments across the U.S. and Europe. Erickson moved to the Peninsula in 2016 after 10 years at the SF Design Center and joined Carmel Realty in 2017.
Maggie Berry
Estate Services Coordinator
Maggie@CarmelRealtyCompany.com
Maggie was born and raised in Virginia, where she earned her Bachelor’s in Business Administration. Prior to joining Carmel Realty, she began her career as an account executive in client services, gaining extensive experience in project management, event planning, and delivering exceptional service. Known for her attentive nature and thoughtful approach, Maggie is dedicated to making every client interaction seamless.
Estate Services Coordinator
RTrimmer@CarmelRealtyCompany.com
Rebecca served four years in the U.S. Marine Corps as an Embarkation Specialist. After her service, she gained additional experience working as an administrative assistant and bookkeeper. She spent the last few years as a leasing specialist and assistant community manager for our local military housing before joining Carmel Realty Company.
Home Services Coordinator
Aaron@CarmelRealtyCompany.com
Aaron has lived in and around the Monterey Bay for the past 8 years. While working for the California State Parks, he graduated with a bachelor’s degree in communication studies from CSUMB. Taking a jump down to Big Sur, he shifted into operation management for Esalen Institute for multiple years before joining Carmel Realty Company.
CUSTOMIZED MANAGEMENT OVERSIGHT TAILORED TO THE SPECIFIC NEEDS OF OWNERS AND THEIR PROPERTIES
The following comprehensive list is what is included with the management as well as the interior and exterior walk-throughs/inspections frequently as per your agreement.
• Grounds inspection including pool and spa
• Management of landscape contractors
• Bi-annual gutter cleaning/checks
• Regular inspection, vendor management and contract supervision
• 24-hour alarm response, list your Estate Management team to receive the calls
• Monitoring and servicing of equipment
• Services check after potential power outages
• Coordination with vendors to ensure systems are maintained
Storm Checks/Remediation
• Site visits to assess damage, propose solutions, coordinate vendor appointments, and notify owners immediately
• Secure property
• Access to Carmel Realty’s extensive list of the Peninsula’s finest bonded and insured vendors
• Timely responses from vendors due to established relationship with Carmel Realty
• Initial set-up of all home vendors
Automobile Starting & Monitoring
• Included in your inspection
• Immediate response to leaks, potential break-ins, and natural weather occurrences
• Your own personal house watch, your local eyes and ears on your property/asset
Accounting Services
• Processing of invoices, review for accuracy and high usage of utilities for potential leaks or issues
• Annual 1099 and year-end reporting
• Account reconciliations
• Monthly detailed statements of all charges
• Access to owner portal for real time financials and ease of fund replenishment
In-Home Maintenance Servicing
• Check fireplaces
• Change lightbulbs
• Bring in mail
• Interior plant care
• Check and replace filters (refrigerators, air purifiers)
Housekeeping/
• Manage schedule including coordinating cleanings prior to owner arrival and after departure
• Maintain owner preferences on cleaning product and procedures
• Coordinate window washing and exterior cleaning
Mechanical Oversight & Regular Servicing
• Plumbing, electrical, HVAC, furnace, garage doors, gates, generators, elevators, water softener monitoring and arrangement of regular service appointments
Concierge Services
• Access to and priority with the best concierge specialty services and event planning
These services are just some of the additional benefits we provide you as requested and are billable per your agreement.
Project Management/ Vendor Appointments
• Tree removal
• Termite fumigation coordination and oversight
• Audio visual/Wi-Fi upgrades
• Working with insurance providers to meet compliance
• Fence repair/roof and leak repairs
• BBQ maintenance and cleaning
• Construction or special project oversight
• Art curator and installation
• Mold remediation and disaster clean-up
• Upgrades to remote accessibility
• Moving services
• Car lift installations
• Carpet and upholstery cleaning
• Furniture refinishing
• Weekly garbage bin service and excess removal as needed
• Maintain all cleaning supplies, paper products and delivery to the house
&
• Turn on heat, lights and open home prior to owner or guests arrival
• Put out cushions on outdoor furniture prior to arrival and remove & store after departure
• Firewood replenishment
• Guest arrival familiarization walkthrough And Much More…
Entertainment
• Restaurant reservations
• Exclusive wine tours and private tastings
• Tee times/private golf instruction
• Horseback riding
• Private aquarium tours
• Sailing/whale watching
Event Planning/Event Design
• Private chefs
• Event planning and management
• Live music
• Guest gift baskets or welcome amenities
• Detailed guest itineraries
• Luxury beach picnics
Health & Beauty Services
• Massage appointments
• Hair stylist/make up artist
• Spa treatments
Transportation Automotive/Aviation
• Private chauffeur service
• Classic car rental
• Private jet arrangements
• Airport pick up/drop off
Home Organization/ Home Services
• Personalized grocery shopping and specialty items
• Furniture delivery and coordination
• Closet/pantry organization/stocking household supplies
• Wine cellar set-up and consultation
• Mail and package shipping and retrieval
• Creation of home information guest book
• Interior design consultation and working with designers
Pet Services
• Pet sitting/training
• Grooming appointments
Gym/Personal Training Arrangements
• In-home personal trainers
• Home equipment servicing
• Private yoga sessions
Personal Shopping/ Executive Assistance
• Floral arrangements
• Travel arrangements
• Dry cleaning/errands/groceries
• Gift buying
Holiday Services
• Exterior lighting
• Tree decorating
• Package shipping
• Design and decorating
Under the direction of Nancy Whitman having extensive experience in events and having owned her own event planning business serving some of the most affluent corporate and private clients, her team has been trained to handle some of the finest events.
The team has put on everything from small intimate beach picnics to large fine dining events for corporate entertaining at a private residence. Let us help you wow your guests with our incredible team of event staff.
We can help assist with…
• Selection of venue or best way to use a private residence for an event
• Choosing the most professional licensed event vendors
• Event design
• Catering
• Rentals
• Lighting
• Tenting
• Staffing
• Valet
• Florals And More…
let us help you entertain…
• Birthday celebrations
• Beach picnics
• Corporate entertaining
• Concours d’Elegance Picnic
• Intimate dinner parties
• Private chef experiences
• Banquets
• Casual BBQs
• Car Week and special events
• Termite Inspection: Treatment as needed with annual service agreement
• Mice/Mole/Vole: Treatment as needed
• Spiders/Ants: Treatment as needed with service agreement twice yearly or monthly
• Tick Spray: Treatment as needed
Housekeeping
• Recommended weekly: Hours dependent upon owners’ lifestyle and needs
• An absolute minimum of a monthly 5 hour clean is recommended for unoccupied homes
Alarm system
• Annual agreement with preferred vendor
Plumbing/ septic
• Annual preventative service agreement
• Dependent upon property size, amount and complexity of flower beds and trees planted and landscape desires
• Spring clean-up, blow out all beds and lawn, weeding and edging of beds, mulch beds, weekly grass cut, weed whacking, deck blowing, power washing of stone walkways and decks, and driveway maintenance
• Lawn care – fertilizer, crabgrass prevention, insecticide and weed control
• Pool and spa opening and closing, drain and pressure wash as needed
• Weekly pool and spa maintenance
Irrigation
• Monthly maintenance
HVAC
• Recommended year-round management agreement
• A yearly agreement to service audio/visual equipment including an annual system check providing recommendations for updating and optimizing equipment
• Contract for once yearly servicing and cleaning
• Upholstery / carpet cleaning
• Paint touch-up
• Deck re-finishing
• Roof inspection for missing tiles
• Back-up generator maintenance and servicing
• Window and gutter cleaning
• Ocean spray corrosion and rust maintenance
• Additional garbage removal
Allow us to take the overwhelming task of preparing a home for sale off your shoulders. While your agent focuses on selling your home, our team and licensed vendors take care of everything; from junk removal and hiring movers to window washing and landscaping, we take the stress out of the home sale preparation process.
• Finding the best licensed and qualified vendors
• Furniture inventory
• Maintenance
• Staging
• Mechanical repairs and servicing
• Moving services
• Junk and donation removal
• Painting
• Landscaping and tree work, clean up, fence repairs
• Pest control
• Roof and construction oversight
• Mold remediation and disaster cleanup
• Event planning
• Open house events And so much more…
The Matthams Group of Carmel Realty Company enlisted the help of the Home Services team to prepare a new listing for sale. The following items were completed by the Home Services Team, resulting in a quick sale!
• Sourcing of multiple insured, licensed vendors
• Organizers to help sort items in home
• Movers to ship and store items divided between family
• Deep house cleaning
• Window washing
• Pest control
• Yard clean up
• Towing of vehicle
• Remediation
• Staging
Luxury Vacation Rentals and Management
Specializing in the largest selection of luxury Vacation Rentals in Pebble Beach, Carmel, and Carmel Valley.
For More Information Contact: Katie McAlister
kmcalister@carmelrealtycompany.com
831.622.1000
Long Term Rentals
Specialized placement and full management throughout the Monterey Peninsula.
For More Information Contact: Greg Antognoli
grega@carmelrealtycompany.com
831.622.1000
Commercial Real Estate Sales and Leasing
Representing premier real estate and businesses in downtown Carmel-by-the-Sea.
For More Information Contact: Andrea Splendorio andrea@carmelrealtycompany.com 831.622.1000
Real Estate Sales
For over one hundred years, Carmel Realty Company has proven to be the luxury real estate leader in Carmel, Pebble Beach and beyond.
For More Information Contact: Carmel Realty Company info@carmelrealtycompany.com 831.622.1000
Carmel Realty Company was founded in 1913 predating the incorporation of the City of Carmel. For four generations since, The Mitchell Family has been a leader in the Real Estate market in Carmel, Pebble Beach and surrounding Monterey Peninsula. In August 2005, Dan and Shelly Mitchell Lynch purchased Carmel Realty Company in order to continue its century of quality and rich tradition as local, authentic, luxury real estate experts. The goal was to remain local business owners and to maintain the family’s impeccable position in the local real estate market.
Carmel Realty Company is the oldest real estate company in Carmel with a rich history and heritage of being family-owned. Our longevity is no accident, it is an incredible brand and brand name. Since 1913, Carmel Realty Company operates upon the principles of integrity, authenticity, work ethic, teamwork, collaboration, communication and exemplary customer service. We are very excited and proud of the company, the vision and our team of professionals who have been handpicked, proven and benchmarked as the best in the business.
In the last two decades the company has brought in new leadership, updated processes, built
a significant internet position, embraced new advertising campaigns and selected an experienced network of our most trusted and accomplished professionals. Our staff has increased to accommodate and exceed our recent growth to provide hands-on care that is often overlooked. We have attracted committed leaders and professionals who are proud to be a part of a locally owned and proven boutique luxury firm. The company is committed to remaining the clear leader when it comes to representing Buyers, Sellers, Owners and Tenants for an unmatched experience. There is no other company on the Peninsula that can compare to our experience, our network, our collaborative and team-selling/team management structure, or our inventory of high-end rental homes and listings. The company is dedicated to matching these premier homes with world-class customer service.
In over 100 years of service, we have established trusted relationships with homeowners, visitors, Buyers, Sellers, Tenants, and the trades required to be excellent in our field. We leverage our experience and network to make connections between Buyers and Sellers that no other company on the Peninsula can match.
We Are Proud and Honored to Be Recognized as the Top Performing and Locally Owned Brokerage
Best Property Management Company
Monterey Herald Readers’ Choice Awards 2016-2019, 2022
Carmel Pine Cone Golden Pine Cone 2023 Best Real Estate Company Monterey Herald Readers’ Choice Awards 2018-2024
Carmel Pine Cone Golden Pine Cone 2011-2015, 2017-2022 & 2024
Monterey County Weekly Best Of 2019-2024
Best Company For Giving Back Monterey Herald Readers’ Choice Awards 2020-2022