Conclusion and recommendations 60 Future governance and regulation through the Comprehensive Area Assessment (CAA) 38 A framework underpinning improvement 27 Appendix 3 – Survey of Supporting People Administering Local Authority Lead Officers 71 Progress since the October 2005 national report 41 Appendix 2 – Older People and Sheltered Housing 66 Appendix 1 – Project Objectives and Methodology 64 Improvements and successes at a national and local level 12
