Issuu

Nikakis Award

‘The Nikakis Benchmark Award, ’ named after the late Nick Nikakis, is the most prestigious award at the State Awards for Excellence, recognising an individual or organisation who by their sustained performance and commitment, serve as an inspiration to all in the industry.

The recipient of the 2025 Nikakis Benchmark Award Bill Perry, publican of The London Tavern Hotel, was chosen for his ability to adapt with the times while never losing the soul of his pub, for quietly mentoring others, giving back without fanfare, and consistently delivering excellence in both business and community

Beyond the recognition itself, Bill Perry’s achievement embodies everything we aim to celebrate: resilience, integrity, innovation, and community spirit. His leadership at The London Tavern exemplifies the kind of role model our sector needs. It gives us all cause to reflect on what it means to run a pub with heart and motivates us to lift one another up, just as Bill has done across his many years in this industry

Peter

Rudy Markl

Ian Larkin

Kath Byer

Jim Ryan

Bruce L Mathieson

Darryl Washington

Dorothy Houghton

Bernie Taylor

Peter Burnett AM

Patrick Reardon

Bailey Hunter

Warwick Hunter

Neil Grant

Paul O’Brien

Bill Bell

Mark Robertson OAM

Tim Powell

Steve Phelan

Viv Phelan

Bob O’Kane

Andrew Clark

Lewis Family

Brian Kearney

Pat Sheehan

Marilyn Bell

Bill Perry

Honour Roll Life Members

Paddy O’Sullivan Chief Executive Officer

p osullivan@ahavic com au 9654 7100

MATTHEW DAWSON General Manager- Corporate and Public Affairs

m.dawson@ahavic.com.au 0431 752 915

Kimberley Malcolm General Manager- Member Experience and Compliance k.malcolm@ahavic.com.au 8631 7900

Kenneth Ooi

General Manager –Finance and Corporate Governance & Risk

k ooi@ahavic com au 8631 7950

Peter Wade Manager - Workplace Relations & Culture p wade@ahavic com au 9654 7100

Dimity Harris ManagerEvents and Partnerships d harris@ahavic com au 9654 7100

TIM O’CALLAGHAN

General ManagerCommercial Operations t ocallaghan@ahavic com au 0403 368 254

Priyanka Shahdadpuri Manager - Advertising, Marketing and Media

p.shahdadpuri@ahavic.com.au 0422 360 886

williams Manager- Campaigns and Political Communication 0449 003 755

prue grant

Workplace Relations Advisor p grant@ahavic com au 0428 143 241

Ryan Miller Manager - Self Exclusion self exclusion@ahavic com au 9654 3491

Troy Patterson

Membership Executive

t patterson@ahavic com au 0417 325 716

Erica Ryan Events and Engagement Coordinator 0429 951 549

Brian Kearney

ContractorIssues Management 9654 7100

Michelle Meager

Member Experience & Events Coordinator m meager@ahavic com au 9654 3491

ANNALEE NOLAN

ContractorMajor Events 5721 7724

declan

General Manager- AA (Vic)

d hollis@aavic com au 0400 805 470

Manager- Member Engagement a witmitz@aavic com au 0447 313 139

Australian Hotels Association (Victoria) Executive Committee

dougal hollis

Alysa witmitz

President’s Message

the prestigious Australian Hotels ards for Excellence took place at tate finalists taking centre stage n 700 VIPs and industry guests

The Awards also recognised outstanding individual with stars such as Natalie O’Brien AM and rising talent like Eloise Kerr celebrated These achievements are reflections of the passion and professionalism that drive the industry forward, and they inspire every venue and the team Accommodation Australia (Victoria)

announce that our very own The claimed the title for Outstanding chievement, while AHA (Vic) and home with a whopping 13 wins on

claiming the titles for Hotel Industry Rising Star in the Accommodation Division and the General Division respectively

As we look forward to 2026, we enter a critical phase With a state election on the horizon, AHA (Vic) will ensure that pubs remain front of mind for policymakers. We will continue to tell our story proudly, as major employers, as centres of social life, and as key contributors to Victoria’s cultural and economic strength

Reflecting on the industry’s significance, AHA National President David Canny said, “Whether it’s food and beverage or staff members who go above and beyond –

Aussie hotels are the best in the world and that’s on display here today ”

I’d like to thank the Executive Committee for their support, advice and participation over the past year:

Mark O’Reilly (Metropolitan Vice-President)

e night was Freya Downie (Crown

“Congratulations to all finalists, especially the winners, for all you do for the hotel sector and for your communities

Andrew Clark (Country Vice-President)

Harry K Ripon American Hotel

You are all winners in my book ”

Rachel Checinski (Treasurer)

Jonathan Sherren (Honorary Minute Secretary)

Matthew Nikakis

– General Division

Accommodation Division

Star – General Division

Star – Accommodation Division

Community Service & Achievement

Matthew Connell, Wharf Shed, Geelong, VIC

Punit Fernandes, PARKROYAL Monash Melbourne, VIC

Harry K Ripon, American Hotel Echuca, VIC

Freya Downie, Crown Hotels Melbourne, VIC

The Grand Hotel Warrandyte, VIC

Metropolitan Audreys, The Continental Sorrento, VIC

Accommodation

Accommodation Division

– Accommodation Division

Accommodation

Style Accommodation

Oscars Hotel & Café Bar, Ballarat, VIC

Dorsett Melbourne, VIC

Hilton Melbourne Little Queen Street, VIC

Royal Hotel Drouin, VIC

Mövenpick Hotel Melbourne on Spencer, VIC

Jackalope Hotels, Merricks North, VIC

Operator Kickon Group

Chief Executive Officer’s Report

Motel of the Year Sovereign Park Motor Inn

Regional Accommodation of the Year Peppers Marysville

Regional Hotel Restaurant of the Year Tempo Kitchen & Bar, Novotel Geelong

1. INTRODUCTION

Resort Style Accommodation of the Year

RACV Goldfields Resort

1.1 AHA (Vic) Strategic Objectives

Revenue Management Employee of the Year

The overarching strategic objectives pursued over 2024/25 were:

Kylie O'Neil, Brady Apartment Hotel

Sales Employee of the Year Peta Williams, Brady Apartment Hotel

Superior Accommodation of the Year

2024/25 was a year of both challenges and achievements for the Victorian hotel sector While cost-of-living pressures, utility price hikes, and regulatory uncertainty placed strain on many members, AHA (Vic) worked tirelessly to deliver outcomes that made a tangible difference

Policy and Advocacy

Sheraton Melbourne Hotel

Protect, promote and advance the interests of members

The Inclusion and Accessibility Hotel Award

Hyatt Centric Melbourne

Outstanding Contribution to the Industry Natalie O'Brien AM

We maintained a strong presence in government forums and consultations, ensuring member voices were heard on policy settings, including liquor, gaming, industrial relations, the visitor economy and tax

Uphold and promote the quality, integrity, and reputation of Victoria’s pubs and hotels as trusted community anchors

Sovereign Park Motor Inn Peppers Marysville

mbers and partners

engthen alignment between ner offerings and member ds through data, insights and red initiatives

hotels significantly reduced

Le Méridien Melbourne

and hat showcase , promote professional development, and strengthen member networks

Grow flagship initiatives such as the State Awards for Excellence, HospoFuture, and regional forums, ensuring members across Victoria can participate in shared learning and recognition.

Governance and Administration

Meet all compliance obligations as a Registered Organisation subject to supervision by the FWC, AEC and other regulatory bodies

Foster a respectful and inclusive organisational culture that values diversity of views, knowledge and experience

Actively engaging across ministerial offices, government departments, regulators and enforcement bodies to secure practical advocacy outcomes for members.

Successfully campaigning for reforms such as the abolition of local planning permits for liquor licensing changes, the freeze on beer excise, and protection of gas cooking in commercial kitchens.

Providing ongoing advocacy and tailored services for Victoria’s accommodation hotels through Accommodation Australia (Vic)

Delivering a robust calendar of member events, including State and Accommodation Awards, council lunches, and professional development workshops, all designed to enhance member engagement and industry performance

prior to the grant or amendment of a liquor licence pursuant to the Liquor Control Reform Act 1998

Further to continuing AHA (Vic) advocacy, the Premier announced the permanent extension of the Covid-related provisions regarding the use of outdoor areas for licensed hospitality purposes, with planning permission no longer required for:

-Public land being used for hospitality purposes;

-Hospitality uses if the use is associated with the existing use of adjoining land for a food and drink premises, function centre, nightclub or winery, and

-The provision of car parking related to the exempted and existing use.

Chief Executive Officer’s Report

Boutique Style Accommodation of the Year

Mitchelton Hotel

Chef of the Year Pawan Dutta, The Royce

Deluxe Accommodation Hotel of the Year

With liquor licensing administration having re-located to Liquor Control Victoria (LCV) within the Department of Justice and Community Safety (DJCS), effective relationships were established with relevant departmental bureaucrats;

Following the decision of LCV to include a maximum capacity on all General and On-premises licenses that do not already include such a condition, AHA (Vic) liaised with LCV to ensure adequate communication to affected licensees, and that members understood both the requirement and the process;

Submissions were lodged with the Minister respo licensing seeking standardisation o conditions related Good Friday and hours to address reduce the poten inadvertent breac and to respond to demand;

Continuing advoc the current prohib liquor licensing o stores, mixed bus petrol stations;

Whilst during the 2024/25 music fe the Victorian Gov commenced an 1 pill testing service continued to succ advocate that suc extended to licen and

AHA (Vic) welcom of the Victorian G further reform foo regulation to mak simpler for food b will actively enga

Deluxe Restaurant of the Year

The Ritz-Carlton, Melbourne

Members' Dining Room, RACV City Club

Engineer and Maintenance Employee of the Year Matthew Roots, QT Melbourne

Executive of the Year Erkin Aytekin, Crowne Plaza Melbourne

Food and Beverage Services Employee of the Year Joe Lim, QT Melbourne

2.2 Gambling and Gaming Related rejecting the proposition from Crown that a so-called “level playing field” should exist between Crown and pub & club gaming venues, notwithstanding that the stringent requirements on Crown are a disciplinary/penalty response by the Government and the VGCCC to the failings and breaches of the law by Crown;

Front Office Employee of the Year Abigail Knight, Pan Pacific Melbourne

Hotel Bar of the Year

Hotel Club Lounge of the Year

Hotel Industry Rising Star

With the State Government having announced on 16 July 2023 the intention to amend gaming laws, Ministerial Directions etc to introduce mandatory registered cardedplay and pre-commitment, AHA (Vic) has actively engaged with the Government and DJCS in seeking outcomes that more reasonably balance the Government’s policy intention to further address problem gambling with the need to ensure the continuing viability of pubs offering gaming Participation in relevant Government and departmental reference groups, committees and workshops has

Further to enforcement action by the VGCCC challenging the longstanding interpretation of the Regulations regarding “Pokies” signage at gaming venues, representation by AHA (Vic) to the Minister for Gaming resulted in amended Regulations being made consistent with AHA (Vic) s; rease in the d i t it f chine entitlements held by an holder across a

The Waiting Room, Crown Towers Melbourne

The Langham, Club, The Langham, Melbourne

Eloise Kerr, The Westin Melbourne

Erkin Aytekin

The Waiting Room, Crown Towers Melbourne

ctorian Accommodation Awards

lence

Victorian hotel rs and their Australia nue and ss the state’s ccommodation he breadth and tion available to

iers and ourism sector me together to and service orts combining budget, midy hotels that nvy of all other ritories

entation of the g Contribution which

venues from the existing 840 entitlements, AHA (Vic) did not oppose such a proposal provided it was not a precursor to any lessening of the current requirements on clubs in respect of the maximum EGMs per venue and non-member access to clubs;

recognises the sustained influence of a hotelier or industry leader who has made a significant contribution to Victoria’s tourism and accommodation sectors

2 3 Workplace Relations-related

hotel accommodation experiences that create strong visitation appeal for domestic and international travellers alike.

Continuing to provide high quality workplace relations support, service and advice to members, including site visits, award awareness training (in person and online) and day to day employment related issues;

This year’s winner was Natalie O’Brien AM – CEO, Melbourne Convention and Exhibition Centre Natalie O’Brien AM has made a wide-ranging contribution to Victoria’s visitor economy, her career to date reflecting senior roles with Tourism Victoria, Melbourne Food & Wine Festival, Food and Wine Victoria, Ballarat Regional Tourism and Melbourne Convention and Exhibition Centre, previously having also established her own tourism consultancy business

The VGCCC-approved AHA (Vic) self-exclusion programme continued to be delivered to over 18,000 registrants, with programme improvements during the year including system migration to a new platform providing increased security and the revising of application and revocation forms to a ‘plain English’ format;

Representing members in unfair dismissal, adverse action/general protection and alleged wage underpayment claims before the Fair Work Commission;

Conducting strategic workplace reviews and advising members, including restructures, etc ;

AA (Vic) State Advisory Group Chair, Peter Minatsis commended the achievements of these establishments, teams and individuals, who deliver

Accommodation Hotel of the Year

Employee of the Year

With the VGCCC having issued stringent requirements on Tabcorp regarding the placement of EBTs and restrictions on voucher or cash wagering options to minimise their potential for under-age use, AHA (Vic) continued to actively engage with the VGCCC and Tabcorp seeking to mitigate the impact on Pubtabs, whilst ensuring that affected members were aware of the new regulatory requirements;

Initiative

Events Space of the Year

“Their commitment, creativity and resilience underpin our combined endeavours to ‘raise the bar’ and set new standards for our industry ” Mr Minatsis adds, “Not just a celebration of excellence, this event was a tribute to the hard work, dedication and passion exhibited by these individuals and teams, across properties they represent, that position our state as a pre-eminent destination of choice for domestic and international visitors ” AA (Vic) General Manager, Dougal Hollis noted, “The strength of Victoria’s visitor economy is evident in continued strong visitor spend data and occupancy growth, as new hotel room supply has been well absorbed at a faster pace than expected ”

Actively participating in the Industry Advisory Group (IAG) relating to the Arts, Personal Services, Retail, Tourism and Hospitality convened by the Victorian Skills Advisory to ensure member interests are protected;

Lanson Place Parliament Gardens, Melbourne

Jacqueline Tweed, Crown Melbourne

Promoting mental health initiatives to members and encouraging members to adopt a mentally healthy workplace culture;

Pullman Melbourne City Centre

Negotiations continued with Tabcorp and other stakeholders to ensure a viable pub-based retail wagering service into the coming period, particularly in the context of Tabcorp’s decisions regarding reduced fees to PubTab operators and an announced increase in promotional spending and initiatives and w JC G

Hyatt Place Melbourne, Caribbean Park

Continuing to support the industry to address Workplace Gendered Violence issues making workplaces safer for the diverse community of workers;

RACV Torquay Resort

Rydges Melbourne

Continuing to work with and engage with Government Agencies in the development and delivery of changes to mandatory

Working with commercial partners to provide a suite of support services to members e g immigration, apprenticeships and traineeships, Workers Compensation insurance, time and attendance, superannuation etc ;

Developing new, and continuing to revise, existing tools and resources to assist members in meeting their workplace-related compliance obligations, and

Continuing to provide online and in person member briefings on current and emerging issues including participation in Pubs, Pots and Profits and the Accommodation Australia (Vic) Advisory Board

2.4 Accommodation Australia (Victoria)

During 2024/25 AA (Vic) continued the delivery of value adding services and advice to assist operators of Victorian hotels, motels, serviced apartments, resorts and motor inns in navigating industry challenges and opportunities, including:

Submission of a detailed proposal to the Victorian State Treasurer seeking adequate funding for Visit Victoria and the Melbourne Convention Bureau;

Issuing relevant communications to ensure members remained informed about topical matters of operational relevance to their businesses, including a fortnightly Check In enewsletter;

Attending marquee industry events e g the Asia Pacific Hotel Industry Conference & Exhibition (AHICE), Tourism Australia’s ‘Destination Australia’

Chief Executive Officer’s Report

Bush Pub of the Year

event, the Urban Developer Hotel Summit and the Victorian Tourism Industry Council’s ‘Vision Summit’ event, and communicated detailed key observations to members;

Chef of the Year

Cocktail Menu of the Year

Continuing and successful advocacy to ensure that commercial residential premises (including hotels, motels and inns) are exempt from the Victorian Government’s short stay levy;

Emerging Leader of the Year

Excellence in Service

Heart of the Community

Providing members with timely and considered advice to ensure they were well informed regarding the potential impact of the short stay levy on their businesses. This included an explanation of relevant tax settings and facilitation of operator interactions with senior members of Victoria’s State Revenue Office levy implementation team;

Continuing to provide key Victorian hospitality and tourism sector stakeholders with opportunities to engage with members and provide topical information updates including the Australian Grand Prix Corporation, Roy Morgan Research, Commonwealth Bank of Australia, STR, JLL Australia, Minett Prime Square, Hostplus, Visit Victoria, Melbourne Convention Bureau, City of Melbourne, Tennis Australia, Marriner Group (theatres), Expedia and Booking.com;

Ian Larkin Overall Hotel of the Year – Regional

Local Legends Award

Nikakis Benchmark Award

Outstanding Achievement in Training

Actively participating in key industry forums and advisory groups including City of Melbourne Hospitality Roundtable, panel discussion participation at Experience Melbourne 2028 destination management plan launch event, William Angliss Institute’s Hospitality Industry Advisory Group, industry stakeholder advisory meetings with Melbourne’s Lord Mayor, State Tourism Minister and the Victorian State Opposition’s visitor ec li d i discussio

Hosting r for the w commerc providers common

Parma of the Year - Metropolitan

Facilitating opportunities for members to engage with senior politicians with relevant hospitality and tourism sector portfolio responsibilities, including via hosting a ‘boardroom lunch’ event with the then Treasurer of Victoria and attendance at an industry stakeholder discussion forum with the Minister for Tourism, Sport and Events;

Parma of the Year - Regional

People's Choice

Lockington Community Hot

Attending the 2025/26 Victorian Budget ‘lock up’ event and promptly communicated key announcements of interest to members;

Brendan Anderson - The Vic

The Camden Hotel

Successful delivery of the AA (Vic) Victorian Accommodation Awards for Excellence (VAAFE) event, showcasing venue and service excellence across Victoria’s regulated commercial accommodation sector, with the event delivered on budget and attracting over 800 attendees;

Dylan Tudor - The Grand Ho

Maserina Constantine - The Fitzroy

San Remo Hotel

Crown Hotel - Traralgon

Continuing to regularly contribute media comment on topical industry issues, across mainstream and industry press (online, print and television), enhancing AA (Vic)’s brand profile and position as a credible industry analyst;

Craig Shearer - The Terminu

Bill Perry

The Grand Hotel Warrandyt

In response to the evolving needs of members, delivering two new professional development programs –Enhanced Leadership Program (two days) and Revenue Management Training, and

The Bay Hotel Mornington

Star Hotel Sale

Tom Payne OAM Overall Hotel of the Year –Metropolitan

Venue Manager of the Year

Liaising with senior members of Victoria Police command and local Councils, alerting them to operational matters of concern to hoteliers including coordinating a meeting between CBD hoteliers and the Local Area Commander –Melbourne East and Neighbourhood Policing Sergeant, acting as a conduit to ensure issues raised were effectively addressed;

Contributing to, and assisting in the introduction of, a trusted and first of a kind in Australia platform for member use enabling the effective tracking of revenue management across hotel event spaces.

Commercial Hotel Woods P

Hotel Sorrento

Morgan Hampstead - Sawye

nment-related

The Victoria Rutherglen

opolitan

nal

princi as Lo Melbo Active parties and candidates for election to the Commonwealth Parliament who have demonstrated empathy with AHA interests

grant or amendment of liquor licenses;

The Bay Hotel Mornington

Gambling Legislation Amendment Bill 2025 –Monitoring Licence

3. WORKING WITH GOVERNMENT

Crown Hotel - Traralgon

- Metropolitan

3 1 Membership of Government Boards, Committees, Working Parties

St Andrews Hotel - Fitzroy

Gambling Legislation Amendment (Pre-commitment and Carded Play) Bill 2024

strong member that encourage tion, peer support, and arning;

ng ongoing reviews of acing activities forums, meetings, and o ensure they remain high-impact, and hinking;

g to execute orary “Women in vents attracting strong om members and ial partners;

Broadening engagement efforts to include venue managers, supporting their professional development and skills growth;

Successfully relaunching the "Drinks With " event series designed to:

-Inspire next generation of leaders;

- Regional Tinamba Hotel

opolitan

nal

otel

nue Space

utlet

ence

Department of Justice and Community Safety Gaming Reform Implementation Industry Working Party and related working parties and forums;

tropolitan

gional

Gambling Regulation Act Regulations – Gaming Venue Signage

Central Hotel Beaconsfield

4 STRENGTHENING THE AHA (VIC) MEMBER RELATIONSHIP

Grand Junction Hotel

Responsible Gambling Ministerial Advisory Council and related working parties;

Department of Justice and Community Safety Gaming Monitoring Licence Review;

Various ad-hoc Ministerial and departmental committees, working parties and forums;

The Victoria Rutherglen

Total AHA (Vic) membership at 30 June 2025 (forecast) was 973 - AHA (Vic) 801 & Accommodation Australia (Vic) 172;

The Sporting Globe Richmond

Notting Hill Hotel

Total membership revenue grew from $1,512,304 to $1,738,101 across 2024/25 – a 14 9% increase;

Hotel Lona

Regular meetings with the Chair and CEO of the VGCCC and Liquor Licensing Victoria;

Belgian Beer Cafe Melbourne

Victorian Gas Substitution Roadmap – Regulatory Impact Statement, and

Caulfield Glasshouse

Positioning AHA (Vic) as the go-to resource for members by prioritising a service approach that is personalised, accessible, responsive, and solutionsfocused;

Grand Junction Hotel

-Showcase diverse career journeys, and -Foster meaningful connections, Continuing to expand the innovative “Hospo Future” initiative to deepen member engagement and drive futurefocused conversations;

Delivering a diverse suite of events throughout 2024/25 including:

-AHA (Vic) State Awards for Excellence;

“Pubovation WA, ” “Pubs Pots & Profits, ” AGE Sydney Gaming Tour, “Hospo Future Leaders’ Conference, ” “Hospo Future Forum”;

-Council meetings and member luncheons;

Bridie O'Reilly's

Chief Executive Officer’s Report

Apprentice of the Year

-Council meetings and member luncheons; -Briefings with commercial partners, and

Best Casual Dining - Metropolitan

Maintaining regular, targeted communications with members through engaging social media campaigns, videos and traditional publications

6. DELIVERING VALUE TO COMMERCIAL PARTNERS

Gaming Venue - Metropolitan

Gaming Venue - Regional

Hotel Accommodation

Commercial partnership income grew from $2,155,458 in 2023/24 to $2,235,117 i 3 69% increas

An increase in to obtaining a commercial pa “special deals

Early engagem commenced w whose contrac 2025/26;

Current Principal and Corporate Partner contracts provide for over eight hundred annual partnership deliverables by AHA (Vic), with lower-level partnerships also having extensive suites of deliverables Execution on KPIbased deliverables is critical to on-going partner satisfaction and subsequent contract renewals; The challenge of identifying, initiating and executing

Continual engagement with commercial partners to maintain and grow partnership income, with a focus on minimising churn;

Continuing efforts to align the strategic pursuits of AHA (Vic) with the relevant objectives of key commercial partners to mutual advantage – CUB, Treasury Wine Estates, Tabcorp, Hostplus etc.;

On-going development and implementation of value-adding services to commercial partners, including application of meaningful agreed KPIs to assist partners in assessing value, and the negotiation of bespoke contracts and related opportunities;

Application of a partnershipengagement model allowing partners choice in utilising contracted benefits, particularly regarding events and functions;

Utilisation of best available technologies to highlight partner offerings to members;

Active engagement with partners to build their expectations regarding the opportunities and benefits that an AHA (Vic) partnership can offer, and

Sorrento claimed the coveted title, reinforcing its reputation as one of Victoria’s premier destinations

Provision of a Governance and Compliance Declaration from the CEO to the Executive Committee at each Committee meeting;

The Crown Hotel in Traralgon was named Overall Hotel of the Year –Regional, recognised for its exceptional service, venue experience and contribution to the local community

Executive Committee and Council approval of an amendment to the AHA (Vic) Rules to be put to the 2025 Annual General Meeting to significantly simplify the process for the filling of casual vacancies consistent with recently released Model Rules by the FWC;

In another standout moment, Brendan Anderson of The Victoria Rutherglen was crowned Chef of the Year Renowned for delivering modern pub fare packed with bold, innovative flavours, Brendan has transformed this venue into a mustvisit destination for both locals and visitors from across the country

Australian Accounting Standards were applied as required;

Financial performance and financial statements continue to be reported to the Finance Committee, the Executive Committee and the Council;

The Local Legend of the Year award was presented to Craig Shearer, owner of The Terminus Hotel in North Fitzroy A true champion of local causes, Craig has consistently gone above and beyond to support those in need Over the past year alone, he has contributed more than $114,000 in sponsorship packages to local sporting clubs, reinforcing The Terminus as a hub of community spirit in North Fitzroy

A Business Planning model was increasingly applied to annual budget development, decision making functions, events etc ;

AHA (Vic) affirmed its “Work from Office” policy consistent with the commitment to affording staff an appropriate work/life balance;

Increased resources were provided to the advocacy function to strengthen political engagement activities;

Administrative support was provided to the Hotel Care Foundation

Paddy

O’Sullivan

Chief Executive Officer

appointments to the positions of General Manager –Corporate and Public Affairs and General ManagerCommercial Operations was completed; hotels and ures were inct the sold out wards for tendees dium for the s, where the uccesses g an electric s most ikakis ed in memory akis, was The London ed accolade or ained tment serve entire

This publican mes without he pub. He ns, supported steadily, on, just said AHA van the Overall opolitan Carlton & fierce nine uding The he Terminus nd The Grand ately, Hotel

Continuing commitment to the principles of the “social licence” at Executive Committee and Council level highlighting the community obligations and responsibilities of members, being holders of various Government licenses, including significant donations to worthy causes e g Royal Children’s Hospital appeal;

Provision of required FWCapproved financial training to Executive Committee members and Councillors;

The Grand Hotel Warrandyte’s Dylan Tudor was named Emerging Leader of The Year In a competitive category filled with outstanding young talent, Dylan stood out by ticking every box in the judging criteria A natural leader with a friendly personality and infectious energy, Dylan has already carved out an impressive reputation as a passionate hospitality professional

The content and format of Internal and external financial reports were regularly reviewed to ensure their accuracy, reliability, timeliness and transparency, and

Over 150 pubs contested the coveted 'People's Choice Award' presented by Treasury Premium Brands and voted by the general public, was Commercial Hotel Woods Point, emerging as the fan-favourite. In 2024, this small-town pub took home the title of “Best Bush Pub, ” and to win the hearts of thousands of voters this year was indeed a special pat on the back for publican Carley Burdon

A stable financial environment was maintained in 2024/25 and AHA (Vic) is solvent

8.2 Administration

The review of FWC Model Rules for registered organisations to identify opportunities to enhance AHA (Vic) Rules, and

The fiercely contested Venue Manager of the Year title was awarded to Morgan Hampstead of Sawyers Arms Tavern in Newtown Known for leading with warmth, trust and a genuine connection with both staff and patrons, Morgan’s ability to uphold the legacy of a cherished community pub made her a standout among an impressive field of finalists

The refurbishment of level 1, 1 Little Collins St. was successfully completed and the office and hospitality space re-occupied;

With two (2) long-serving executives departing the organisation during the year, successful recruitment of new

The Bush Pub of the Year award was proudly won by the Lockington Community Hotel, a true testament to resilience and country spirit When their local faced closure, the Lockington community rallied together, raising funds and working tirelessly to restore and revitalise the pub It’s now a thriving hub for locals and visitors, hosting popular events like the ‘Lockington Community Hotel Family Festival’ and ‘Locktoberfest, ’ while offering quality food, drinks, and warm country hospitality The pub’s role as a vital community refuge during the Rochester floods further highlights its importance to the region

Australian Hotels Association (Vic) p.osullivan@ahavic.com.au

AHA (Vic) Annual Events 2024/25

Since its establishment in 1999, HotelCare has been the charitable arm of AHA (Vic), dedicated to supporting meaningful

, more than $7 million has been directed

In 2025, we celebrate the sixth year of operating as the Hotel Care Foundation (Victoria) “HCF (Vic)”, proudly registered with the Australian Charities and Not-for-profits Commission. Under the leadership of our Chairman, Paul Stocks, the Foundation achieved an outstanding fundraising milestone of $274,000

This result reflects the combined efforts of our Directors, the strong support of AHA (Vic) Members and Partners, and our valued collaborations with organisations such as the RULE Prostate Foundation, the Royal Children’s Hospital Good Friday Appeal, and the Grangers Foundation

Throughout 2025, HCF (Vic) honoured its annual commitment to a number of charitable organisations, including: The Ballarat Cystic Fibrosis

Ovarian Cancer Foundation

Currajong School

ACE Foundation

Blue Ribbon Foundation

Sacred Heart Foundation

Beyond these commitments, the Fo able to extend its support to additio year, including:

Love Your Sister Myeloma Australia

3AW Royal Children's Hospital G

The Royal Women's Hospital Fo

The Wellington Foundation

Looking ahead, we remain committe reach and continuing to support ma causes across Victoria The Director deserve special recognition for thei leadership, which have been centra success

The Directors of Hotel Care (Vic) Fo as follows:

Paul Stocks (Chairman)

David Canny

Andrew Clark

Mark O’Reilly

Mark Barson

Paul Ryan

For more information about the Hot Foundation, please visit the followin

gov au/charity/charities/

com

ance Statement

AHA (Vic) Annual Events 2024/25

ssociation (Victoria) is a Branch of d Australian Hotels Association, of the Fair Work (Registered (the RO Act) and consisting of in accordance with, the Rules of the Branch are members

The Australian Hotels and Hospitality Association Incorporated (AHHA Inc ) is an incorporated association pursuant to the Associations Incorporation Reform Act 2012.

Pubs, Pots & Profits - Castlemaine

Women in Hotels - Brunch

of AHA (Vic) are overseen and ected 90 members of Council of uncil elects an Executive relevant matters on its behalf, with ng back to the Council regularly

AHA (Vic) contracts AHHA Inc to provide; membership service to AHA (Vic) members and a range of administrative and support services

Educational Workshop - Workplace Relations

Pubs, Pots & Profits - Sale

AHHA Inc was registered under Victorian Incorporation Association law on 7 May 1990

Know Your Award Webinar

e comprises members of Council honorary office bearer positions dent (Metropolitan), Vice asurer, Secretary and eight (8)

Pubovation - Perth

The respective Rules of AHA (Vic) and AHHA Inc require that a meeting of members be held annually (the Annual General Meeting).

Drinks With Matt O'Kane & Jason Pitt

The purpose of the Annual General Meeting is to:

Council Lunch - Cocktail

- Receive reports and audited financial statements from the Council in respect of the immediately preceding year, and

, Castlemaine

ecutive Committee Members are erms under the supervision of the mmission. An election was

LEAD Program with Jackie Booth

AHA (Vic) Council Lunch - Cocktail

- Consider any other business of which notice has been given in accordance with the Rules.

2025 AHA (Vic) State Awards for Excellence

de for an Accommodation Division mbers whose premises offer a ms to the public, with the Division embers to the Council Two (2) bers of the Executive Committee

Women In Hotels - From Awkward to Awesome

, Southbank

The Council and Executive Committee aim to ensure that members have input to and are informed of all major issues and developments affecting the pub and hotel sector in Victoria and the Association

Partner Networking Event

Information is communicated to members through:

Jan Burnett Ladies Lunch

s Tourism Accommodation om 1 July 2023 has operated as a (Victoria), post amalgamation of ccommodation Association of

- An Annual Report, including a copy of the Business Plan for the upcoming year, is distributed to all members

Women in Hotels - From Talent to Strength

Drinks with Gina Cimarosti & Dylan Clark

- Bulletins detailing latest issues and advice are issued to members by email

office holders whose duties relate t undertake approved training through an AHA National e Fair Work Commission All AHA ecutive Members have undertaken

“Hotel Today” is distributed to members bi-monthly.

- AHA (Vic) / AHHA Inc website is regularly updated with news and information concerning or impacting members

- An extensive range of seminars, training incentives and member meetings are conducted for members across Victoria, and

- Provision of direct services on workplaces relations, legal, liquor, gaming issues, etc to members

AA (Vic) Annual Events 2024/25

Governance Statement

AHA (Vic) Annual Events 2024/

The Australian Hotels Association (Victoria) is a Branch of the industrially registered Australian Hotels Association, subject to the provisions of the Fair Work (Registered Organisations) Act 2009 (the RO Act) and consisting of persons who under, and in accordance with, the provisions of the of the Rules of the Branch are members of AHA (Vic).

Annual Cocktail Party

Creating a

The Australian Hotels and Hospitality Association Incorporated (AHHA Inc ) is an incorporated association pursuant to the Associations Incorporation Reform Act 2012.

Pubs, Pots & Profits - Castlemaine

Women in Hotels - Brunch

The business and affairs of AHA (Vic) are overseen and controlled by the duly elected 90 members of Council of the Association The Council elects an Executive Committee to deal with relevant matters on its behalf, with such Committee reporting back to the Council regularly

AHA (Vic) contracts AHHA Inc to provide; membership service to AHA (Vic) members and a range of administrative and support services

Educational Workshop - Workplace Relations

Pubs, Pots & Profits - Sale

AHHA Inc was registered under Victorian Incorporation Association law on 7 May 1990

Know Your Award Webinar

The Executive Committee comprises members of Council elected to the following honorary office bearer positions i e President, Vice President (Metropolitan), Vice President (Country), Treasurer, Secretary and eight (8) Executive Members

Pubovation - Perth

The respective Rules of AHA (Vic) and AHHA Inc require that a meeting of members be held annually (the Annual General Meeting).

Drinks With Matt O'Kane & Jason Pitt

The purpose of the Annual General Meeting is to:

Council Lunch - Cocktail

Both Councillors and Executive Committee Members are elected for two (2) year terms under the supervision of the Australian Electoral Commission. An election was conducted in 2023

- Receive reports and audited financial statements from the Council in respect of the immediately preceding year, and

LEAD Program with Jackie Booth

AHA (Vic) Council Lunch - Cocktail

- Consider any other business of which notice has been given in accordance with the Rules.

2025 AHA (Vic) State Awards for Excellence

The Branch Rules provide for an Accommodation Division comprised solely of members whose premises offer a minimum of 24 bedrooms to the public, with the Division entitled to elect six (6) members to the Council Two (2) such members are members of the Executive Committee

Women In Hotels - From Awkward to Awesome

The Council and Executive Committee aim to ensure that members have input to and are informed of all major issues and developments affecting the pub and hotel sector in Victoria and the Association

Partner Networking Event

Information is communicated to members through:

Jan Burnett Ladies Lunch

The Division operated as Tourism Accommodation Australia (Victoria) and from 1 July 2023 has operated as Accommodation Australia (Victoria), post amalgamation of AHA National and the Accommodation Association of Australia

- An Annual Report, including a copy of the Business Plan for the upcoming year, is distributed to all members

Women in Hotels - From Talent to Strength

Drinks with Gina Cimarosti & Dylan Clark

The RO Act requires all office holders whose duties relate to financial management undertake approved training This training is provided through an AHA National approved program by the Fair Work Commission All AHA (Vic) Councillors and Executive Members have undertaken the required training

- Bulletins detailing latest issues and advice are issued to members by email

“Hotel Today” is distributed to members bi-monthly.

- AHA (Vic) / AHHA Inc website is regularly updated with news and information concerning or impacting members

- An extensive range of seminars, training incentives and member meetings are conducted for members across Victoria, and

- Provision of direct services on workplaces relations, legal, liquor, gaming issues, etc to members

c) Annual Events 2024/25

Since its establishment in 1999, HotelCare has been the charitable arm of AHA (Vic), dedicated to supporting meaningful community initiatives while championing the interests of Victoria’s pubs and hotels Over this time, more than $7 million has been directed to a wide range of charitable organisations.

Throughout 2025, HCF (Vic) honoured its annual commitment to a number of charitable organisations, including: The Ballarat Cystic Fibrosis

Ovarian Cancer Foundation

Currajong School

ACE Foundation

Blue Ribbon Foundation

Sacred Heart Foundation

Beyond these commitments, the Foundation was also able to extend its support to additional causes during the year, including:

Love Your Sister

Myeloma Australia

3AW Royal Children's Hospital Good Friday Appeal

The Royal Women's Hospital Foundation

The Wellington Foundation

Looking ahead, we remain committed to broadening our reach and continuing to support many more deserving causes across Victoria The Directors of HCF (Vic) deserve special recognition for their dedication and leadership, which have been central to the Foundation’s success

The Directors of Hotel Care (Vic) Foundation for 2025 are as follows:

Paul Stocks (Chairman)

David Canny

Andrew Clark

Mark O’Reilly

Mark Barson

Paul Ryan

For more information about the Hotel Care (Vic) Foundation, please visit the following sites:

www acnc gov au/charity/charities/ www ahavic com au/get-to-know-us/who-we-support/

A diverse array of pubs, hotels and influential hospitality figures were honoured across 42 distinct categories on 19 May at the sold out 2025 AHA (Vic) State Awards for Excellence

A crowd of over 1200 attendees gathered at Crown Palladium for the highly anticipated awards, where the industry's strength and successes were honoured, bringing an electric energy to the room

The hospitality industry’s most prestigious award, the Nikakis Benchmark Award, named in memory of industry icon Nick Nikakis, was awarded to Bill Perry of The London Tavern Hotel This revered accolade recognises an individual or organisation whose sustained performance and commitment serve as an inspiration to the entire hospitality community “This publican has adapted with the times without ever losing the soul of the pub. He has mentored generations, supported our industry quietly and steadily, never seeking recognition, just getting on with the job, ” said AHA (Vic) CEO Paddy O’Sullivan

A highlight of the night, the Overall Hotel of the Year – Metropolitan category, presented by Carlton & United Breweries, drew fierce competition among the nine outstanding finalists, including The Continental Sorrento, The Terminus Hotel in North Fitzroy, and The Grand Hotel Warrandyte Ultimately, Hotel

Sorrento claimed the coveted title, reinforcing its reputation as one of Victoria’s premier destinations

Provision of a Governance and Compliance Declaration from the CEO to the Executive Committee at each Committee meeting;

The Crown Hotel in Traralgon was named Overall Hotel of the Year –Regional, recognised for its exceptional service, venue experience and contribution to the local community

Provision of required FWCapproved financial training to Executive Committee members and Councillors;

The review of FWC Model Rules for registered organisations to identify opportunities to enhance AHA (Vic) Rules, and

Australian Accounting Standards were applied as required;

Financial performance and financial statements continue to be reported to the Finance Committee, the Executive Committee and the Council;

A Business Planning model was increasingly applied to annual budget development, decision making functions, events etc ;

The content and format of Internal and external financial reports were regularly reviewed to ensure their accuracy, reliability, timeliness and transparency, and

A stable financial environment was maintained in 2024/25 and AHA (Vic) is solvent

8.2 Administration

The refurbishment of level 1, 1 Little Collins St. was successfully completed and the office and hospitality space re-occupied;

With two (2) long-serving executives departing the organisation during the year, successful recruitment of new

appoint of Gene Corpora and Ge Comme comple

Increase provide function engage

Adminis provide Founda

Paddy O Chief Ex Australi p.osulliv

AHA (Vi from Of with the affordin work/life

xecutive Officer’s Report

Apprentice of the Year Quinn Jacobs - Tinamba Hotel

nd member

Best Casual Dining - Metropolitan

mercial partners,

targeted

h members

ocial media

Best Family Dining

Best Function and Event Space

nd traditional

Continual engagement with commercial partners to maintain and grow partnership income, with a focus on minimising churn;

Sir Henry Barkly Hotel

Best Casual Dining - Regional Sawyers Arms Tavern

Continuing efforts to align the strategic pursuits of AHA (Vic) with the relevant objectives of key commercial partners to mutual advantage – CUB, Treasury Wine Estates, Tabcorp, Hostplus etc.;

WestWaters Hotel & Entertainment Complex

The Continental Sorrento

Best Gaming Venue - Metropolitan Grosvenor Hotel

Best Gaming Venue - Metropolitan Mail Exchange Hotel

ship income

Best Gaming Venue - Regional Grovedale Hotel

Best Hotel Accommodation

Best Hotel Group Operator

Best Live Entertainment Venue

Best Marketed Hotel

Best Non-Alcoholic Beverage Menu

Best Outdoor Experience - Metropolitan

Hotel Sorrento

JBS Hospitality Group

Whalers Hotel

Application of a partnershipengagement model allowing partners choice in utilising contracted benefits, particularly regarding events and functions;

The Continental Sorrento

Utilisation of best available technologies to highlight partner offerings to members;

The Middle Hotel Korumburra

Trinity St Kilda

Best Outdoor Experience - Regional American Hotel Echuca

58 in 2023/24

The challenge of identifying, initiating and executing

Active engagement with partners to build their expectations regarding the opportunities and benefits that an AHA (Vic) partnership can offer, and

The Continental Sorrento

Sir Henry Barkly Hotel

princi as Lo Melbo

Best Presented Beer Bridie O'Reilly's

Best Pub Bar - Metropolitan The Bay Hotel Mornington

Active parties and candidates for election to the Commonwealth Parliament who have demonstrated empathy with AHA interests

Gambling Legislation Amendment Bill 2025 –Monitoring Licence

Best Pub Bar - Regional Crown Hotel - Traralgon

3. WORKING WITH GOVERNMENT

3 1 Membership of Government Boards, Committees, Working Parties

Best Pub Restaurant - Metropolitan St Andrews Hotel - Fitzroy

Gambling Legislation Amendment (Pre-commitment and Carded Play) Bill 2024

Best Pub Restaurant - Regional Tinamba Hotel

Broad to incl suppo develo

Succe "Drink design

Department of Justice and Community Safety Gaming Reform Implementation Industry Working Party and related working parties and forums;

Gambling Regulation Act Regulations – Gaming Venue Signage

Best PubTAB - Metropolitan Central Hotel Beaconsfield

Best PubTAB - Regional Grand Junction Hotel

Responsible Gambling Ministerial Advisory Council and related working parties;

Best Redeveloped Hotel The Victoria Rutherglen

Department of Justice and Community Safety Gaming Monitoring Licence Review;

4 STRENGTHENING THE AHA (VIC) MEMBER RELATIONSHIP

Total AHA (Vic) membership at 30 June 2025 (forecast) was 973 - AHA (Vic) 801 & Accommodation Australia (Vic) 172;

Best Refurbished Venue Space The Sporting Globe Richmond

Best Retail Liquor Outlet Notting Hill Hotel

Various ad-hoc Ministerial and departmental committees, working parties and forums;

Best Rooftop Experience Hotel Lona

Regular meetings with the Chair and CEO of the VGCCC and Liquor Licensing Victoria;

Total membership revenue grew from $1,512,304 to $1,738,101 across 2024/25 – a 14 9% increase;

Best Specialty Bar Belgian Beer Cafe Melbourne

Best Sports Bar - Metropolitan Caulfield Glasshouse

Victorian Gas Substitution Roadmap – Regulatory Impact Statement, and grant or amendment of liquor licenses;

Best Sports Bar - Regional Grand Junction Hotel

Contin innova initiati engag focuse Delive events includ -AHA ( Excelle“Pubo Profits

Positioning AHA (Vic) as the go-to resource for members by prioritising a service approach that is personalised, accessible, responsive, and solutionsfocused; -Inspi leade -Show journe -Foste

“Hosp Confe Forum -Coun lunche

The Bay Hotel Mornington

The Victoria Rutherglen

xecutive Officer’s Report

Bush Pub of the Year

veloper Hotel

orian Tourism

Chef of the Year

ision Summit’

cated detailed members;

Cocktail Menu of the Year

essful that ial premises otels and inns) Victorian stay levy; with timely ce to ensure med tial impact of n their uded an ant tax on of s with senior ’s State m; g in key advisory y of ty iscussion rience stination unch event, ute’s Advisory eholder ith ayor, State d the osition’s d i

Emerging Leader of the Year

Excellence in Service

Heart of the Community

Ian Larkin Overall Hotel of the Year – Regional

Local Legends Award

Nikakis Benchmark Award

Outstanding Achievement in Training

Parma of the Year - Metropolitan

Parma of the Year - Regional

People's Choice

Lockington Community Hotel

Attending the 2025/26 Victorian Budget ‘lock up’ event and promptly communicated key announcements of interest to members;

Brendan Anderson - The Victoria Rutherglen

The Camden Hotel

Dylan Tudor - The Grand Hotel Warrandyte

Maserina Constantine - The Terminus North Fitzroy

San Remo Hotel

Crown Hotel - Traralgon

Craig Shearer - The Terminus North Fitzroy

Bill Perry

The Grand Hotel Warrandyte

In response to the evolving needs of members, delivering two new professional development programs –Enhanced Leadership Program (two days) and Revenue Management Training, and

The Bay Hotel Mornington

Star Hotel Sale

Tom Payne OAM Overall Hotel of the Year –Metropolitan

Venue Manager of the Year

Commercial Hotel Woods Point

Hotel Sorrento

Morgan Hampstead - Sawyers Arms Tavern

nment-related

2025 Victorian Accommodation Awards for Excellence

The ‘night of nights’ for Victorian hotel accommodation providers and their teams, Accommodation Australia (Victoria), recognised venue and service excellence across the state’s regulated commercial accommodation sector and celebrated the breadth and diversity of accommodation available to guests

Hoteliers, industry suppliers and broader hospitality and tourism sector industry stakeholders came together to celebrate Victoria’s best accommodation hotels and service staff Their significant efforts combining to create an inventory of budget, midrange, lifestyle and luxury hotels that have fast become the envy of all other Australian states and territories

A highlight was the presentation of the prestigious “Outstanding Contribution to the Industry” award, which

recognises the sustained influence of a hotelier or industry leader who has made a significant contribution to Victoria’s tourism and accommodation sectors

2 3 Workplace Relations-related

hotel accommodation experiences that create strong visitation appeal for domestic and international travellers alike.

Representing members in unfair dismissal, adverse action/general protection and alleged wage underpayment claims before the Fair Work Commission;

Conducting strategic workplace reviews and advising members, including restructures, etc ;

AA (Vic) State Advisory Group Chair, Peter Minatsis commended the achievements of these establishments, teams and individuals, who deliver

Apartment Accommodation Hotel of the Year

Back of House Employee of the Year

Best ESG Initiative

Best Marketing Initiative

Best Meeting and Events Space of the Year

Lanson Place Parliament Gardens, Melbourne

Jacqueline Tweed, Crown Melbourne

Promoting mental health initiatives to members and encouraging members to adopt a mentally healthy workplace culture;

Pullman Melbourne City Centre

Hyatt Place Melbourne, Caribbean Park

Continuing to support the industry to address Workplace Gendered Violence issues making workplaces safer for the diverse community of workers;

RACV Torquay Resort

Rydges Melbourne

Continuing to work with and engage with Government Agencies in the development and delivery of changes to mandatory

Worki partne suppo

e g im appre traine Comp and a etc ; Devel to rev resou meeti comp

Contin and in on cu includ Pots a Accom Adviso

2.4 Accom (Victoria)

During 20 the delive and advic Victorian apartmen in navigat and oppo Subm propo

xecutive Officer’s Report

Boutique Style Accommodation of the Year

Chef of the Year

Deluxe Accommodation Hotel of the Year

2.2 Gambling and Gaming Related

Deluxe Restaurant of the Year

g re-located

ctoria (LCV) nt of Justice

ety (DJCS), ps were evant

ucrats; on of LCV to capacity on premises already tion, AHA V to ensure ation to nd that d both the process; dged with

Mitchelton Hotel

Pawan Dutta, The Royce

The Ritz-Carlton, Melbourne

Members' Dining Room, RACV City Club

Engineer and Maintenance Employee of the Year

Executive of the Year

Food and Beverage Services Employee of the Year

Front Office Employee of the Year

Hotel Bar of the Year

Hotel Club Lounge of the Year

Hotel Industry Rising Star

rejecting the proposition from Crown that a so-called “level playing field” should exist between Crown and pub & club gaming venues, notwithstanding that the stringent requirements on Crown are a disciplinary/penalty response by the Government and the VGCCC to the failings and breaches of the law by Crown;

Matthew Roots, QT Melbourne

Erkin Aytekin, Crowne Plaza Melbourne

Joe Lim, QT Melbourne

Abigail Knight, Pan Pacific Melbourne

The Waiting Room, Crown Towers Melbourne

The Langham, Club, The Langham, Melbourne

Eloise Kerr, The Westin Melbourne

chine entitlements held by an holder across a

Erkin Aytekin

The Waiting Room, Crown Towers Melbourne

and hat showcase , promote professional development, and strengthen member networks

Hotel Restaurant of the Year (Mid and Superior Hotels)

Hotel Spa of the Year

Actively engaging across ministerial offices, government departments, regulators and enforcement bodies to secure practical advocacy outcomes for members.

prior t of a liq Liquo

Grow flagship initiatives such as the State Awards for Excellence, HospoFuture, and regional forums, ensuring members across Victoria can participate in shared learning and recognition.

Archie's Farm Restaurant & Bar, Hyatt Place Melbourne, Caribbean Park

The Ritz-Carlton Spa

Governance and Administration

Housekeeper Employee of the Year

Human Resources Employee of the Year

Successfully campaigning for reforms such as the abolition of local planning permits for liquor licensing changes, the freeze on beer excise, and protection of gas cooking in commercial kitchens.

Fortune Ezebuike, ahs hospitality

Meet all compliance obligations as a Registered Organisation subject to supervision by the FWC, AEC and other regulatory bodies

Louise Nicdao, Batman's Hill on Collins

Providing ongoing advocacy and tailored services for Victoria’s accommodation hotels through Accommodation Australia (Vic)

Luxury Lifestyle Accommodation Hotel of the Year Le Méridien Melbourne

Marketing Employee of the Year

Foster a respectful and inclusive organisational culture that values diversity of views, knowledge and experience

Mid-range Accommodation Hotel of the Year

Emmelyn Khoo, Hyatt Place Melbourne, Caribbean Park

Hyatt Place Melbourne, Essendon Fields

Furthe advoc annou exten provis outdo hospi plann requir -Publ hospi -Hosp assoc of ad drink night -The relate existi

Emmelyn Khoo

Le Méridien Melbourne

xecutive Officer’s Report

Motel of the Year

Regional Accommodation of the Year

Regional Hotel Restaurant of the Year

1. INTRODUCTION

Resort Style Accommodation of the Year

Sovereign Park Motor Inn

Peppers Marysville

Tempo Kitchen & Bar, Novotel Geelong

RACV Goldfields Resort

1.1 AHA (Vic) Strategic Objectives

Revenue Management Employee of the Year

Sales Employee of the Year

Superior Accommodation of the Year

The overarching strategic objectives pursued over 2024/25 were:

Kylie O'Neil, Brady Apartment Hotel Hardware Lane

Peta Williams, Brady Apartment Hotel Hardware Lane

Policy and Advocacy

Sheraton Melbourne Hotel

Protect, promote and advance the interests of members

The Inclusion and Accessibility Hotel Award

Outstanding Contribution to the Industry

Hyatt Centric Melbourne

Natalie O'Brien AM

Uphold and promote the quality, integrity, and reputation of Victoria’s pubs and hotels as trusted community anchors

mbers and partners

engthen alignment between ner offerings and member ds through data, insights and red initiatives

hotels significantly reduced

Sovereign Park Motor Inn

Peppers Marysville

On November 25, 2024 the prestigious Australian Hotels Association National Awards for Excellence took place at the Star Brisbane, with state finalists taking centre stage and attracting more than 700 VIPs and industry guests

The Awards also recognised outstanding individual with stars such as Natalie O’Brien AM and ris Kerr celebrated These achievements are reflections of the passion and professionalism that driv and they inspire every venue and the team Accommodation Australia (Victoria)

AHA (Vic) was proud to announce that our very own The Grand Hotel Warrandyte claimed the title for Outstanding Community Service & Achievement, while AHA (Vic) and AA (Vic) members went home with a whopping 13 wins on the night

claiming the titles for Hotel Industry Rising Star in the Accommodation Division and the General Division respectively

As we look forward to 2026, we enter a critical phase With a state election on the horizon, AHA pubs remain front of mind for policymakers. We will continue to tell our story proudly, as major em social life, and as key contributors to Victoria’s cultural and economic strength

I’d like to thank the Executive Committee for their support, advice and participation over the past

Reflecting on the industry’s significance, AHA National President David Canny said, “Whether it’s food and beverage or staff members who go above and beyond –Aussie hotels are the best in the world and that’s on display here today ”

Mark O’Reilly (Metropolitan Vice-President)

A special highlight of the night was Freya Downie (Crown Hotels, Melbourne) and Harry K Ripon American Hotel Echuca)

Andrew Clark (Country Vice-President)

“Congratulations to all finalists, especially the winners, for all you do for the hotel sector and for your communities You are all winners in my book ”

Rachel Checinski (Treasurer)

Jonathan Sherren (Honorary Minute Secretary)

Matthew Nikakis

Excellence in Service – General Division

Chef of the Year – Accommodation Division

Hotel Industry Rising Star – General Division

Hotel Industry Rising Star – Accommodation Division

Outstanding Community Service & Achievement

Matthew Connell, Wharf Shed, Geelong, VIC

Punit Fernandes, PARKROYAL Monash Melbourne, VIC

Harry K Ripon, American Hotel Echuca, VIC

Freya Downie, Crown Hotels Melbourne, VIC

The Grand Hotel Warrandyte, VIC

Best Restaurant – Metropolitan Audreys, The Continental Sorrento, VIC

Best Traditional Pub Accommodation

All Abilities Hotel – Accommodation Division

Best Marketed Hotel – Accommodation Division

Best Bistro – Regional

Best Superior Accommodation

Best Lifestyle/Resort Style Accommodation

Best Hotel Group Operator

Oscars Hotel & Café Bar, Ballarat, VIC

Dorsett Melbourne, VIC

Hilton Melbourne Little Queen Street, VIC

Royal Hotel Drouin, VIC

Mövenpick Hotel Melbourne on Spencer, VIC

Jackalope Hotels, Merricks North, VIC

Kickon Group

heir pa

AHA (Vic) Partner Directory

ACCOUNTING AND BUSINESS ADVISORY SERVICES

Charman Partners www.charmanpartners.com.au

David Gow

david@charmanpartners.com.au 03 9878 8200

SW Accountants & Advisors www.sw-au.com

Tim Stillwell

tstillwell@sw-au.com 03 8635 1861 Worrells worrells.net.au

Jordan McPhan

jordan.mcphan@worrells.net.au 0413 175 094

BEVERAGE SUPPLIERS

Australian Liquor Marketers (ALM) www.almliquor.com.au

Jeremy Goodale

jeremy.goodale@almliquor.com.au 0417 839 135

Campari Group www.camparigroup.com/en

Mick Allen

mick.allen@campari.com 0437 257 455

AUDIO, LIGHTING & STAGING

Jands www.jands.com.au

Ilias Sintrikos

isintrikos@jands.com.au 0408 506 620

ATM AND EFTPOS CASH OUT SUPPLIERS

Banktech Group www.banktech.com.au

Michael Queale

michaelq@banktech.com.au 0408 462 321

NEXT Payments www.nextpayments.com.au

John Bakker

jbakker@nextpayments.com.au 0418 500 868

BANKING SERVICES

Commonwealth Bank www.commbank.com.au

Adam Loveridge

adam.loveridge@cba.com.au 0466 618 672

Carlton & United Breweries www.cub.com.au

John Kelly

john.kelly@asahibeverages.com 0427 818 584

Coca-Cola Europacific Partners www.ccamatil.com

Paul Champion 0457 818 811

paul.champion@ccamatil.com

Complete Beverage Services www.combevsev.com.au

Craig Fuller craig.fuller@combevsev.com.au 0414 424 822 Coopers www.coopers.com.au

Alison Barry alison.barry@coopers.com.au 0413 358 410

Diageo Australia www.diageo.com

Kyle Petrie kyle.petrie@diageo.com 0434 806 117

Fever Tree www.fever-tree.com

Victoria Bonnici victoria.bonnici@fever-tree.com 0432 269 265

Four Pillars Gin www.lionco.com

Matt Windsor

matthew.windsor@lionco.com

03 9277 5826 I 0417 262 270

Lion www.lionco.com

Matt Windsor

matthew.windsor@lionco.com

03 9277 5826 I 0417 262 270

AHA (Vic) Partner Directory

BEVERAGE SUPPLIERS

Purezza Dane Conboy www.purezza.com.au dane.conboy@purezza.com.au

Sazerac Will Goodyear will.goodyear@sazerac.com sazerac.com.au 0411 205 168

dougal hollis General Manager- AA (Vic) d hollis@aavic com au 0400 805 470

Suntory www.suntoryoceania.com

Marcus Welch marcus.welch@suntory.com 0408 443 468

Treasury Wine Estates www.treasurywineestates.com

Neil Grant neil.grant@tweglobal.com 0412107 764

BOOKKEEPING

OnTap Hospitality www.on-tap.com.au

Freddie Deegan freddie@on-tap.com.au 03 8779 6505

BUILDING MATERIALS

Bunnings www.bunnings.com.au

Lana Kleesh lkleesh@bunnings.com.au 0439 846 847

CASH SOLUTIONS

Authentic Security www.authenticsecurity.com.au

Lucas Williams lwilliams@authenticsecurity.com.au 0499 996 010

CLEANING SERVICES

A Cleaner World www.thinkacw.com.au

Paul Eid paul.eid@teamacw.com.au 0416 187 847

KADD Facility Group www.kaddfacilitygroup.com.au

a witmitz@aavic com au 0447 313 139

Nick Bailey nick.bailey@kaddfg.com.au 0488 008 648

COFFEE MACHINERY AND BEANS

La Marzocco au.lamarzocco.com

Barry Moore barry@lamarzocco.com 0447 971 031

DEFIBRILLATORS

AED Authority www.aedauthority.com.au Grant Thompson grant@aedauthority.com.au 1300 233 123

DIGITAL MARKETING

Impact Data www.impactdata.com.au

Sarah Franklyn sarah.franklyn@impactdata.com.au 03 9827 7790

EMPLOYMENT SUPPORT

Asuria www.asuria.com.au

Alexandra Iordanidis alexandra.iordanidis@asuria.com.au 0459 237 261

AHA (Vic) Partner Directory

ENERGY

MATTHEW

Enercom Energy www.enercomenergysolutions.com.au

Alan Worman alan.worman@enercomenergy.com.au 0478 822 448

Trans Tasman Energy Group www.tteg.com.au

Genera er- Corporate and Pub rs m.dawson@ahavic.com.au 0431 752 915

Peter Wade

FINANCIAL MANAGEMENT PLATFORMS

Wirely www.wirely.com.au

David Mai david.mai@wirely.com.au 0422 899 613

Kimberley Malcolm

Craig Marschall cmarschall@tteg.com.au 1300 118 834

General Manager- Member Experience and Compliance k.malcolm@ahavic.com.au 8631 7900 com.au

declan williams

ENERGY – SOLAR

Solar Energy Enterprises www.solarenergyenterprises.com.au

Adam Dragic adam@solarenergyenterprises.com.au 0404 944 449

Manager - Workplace Relations & Culture p wade@ahavic com au 9654 7100

ENTERPRISE RESOURCE PLANNING

Dimity Harris ManagerEvents and Partnerships d harris@ahavic com au 9654 7100

Oracle Netsuite www.netsuite.com.au

Tania Large tania.large@oracle.com 0422 276 658

EV CHARGING

Jolt Charge www.jolt.com.au/ Phil Mather phil.mather@joltcharge.com 0431 757 964

Manager- Campaigns and Political Communication 0449 003 755

Erica Ryan

Events and Engagement Coordinator 0429 951 549 au

prue grant

Workplace Relations Advisor p grant@ahavic com au 0428 143 241

EVENT STAGING

Encore Event Technologies www.encore-anzpac.com

Dean Placek dean.placek@encore-anzpac.com 0400 105 125

Brian Kearney

ContractorIssues Management 9654 7100 au

General ManagerCommercial Operations t ocallaghan@ahavic com au 0403 368 254

FINANCE SOLUTIONS

Berkley Capital Partners www.bcpartners.com.au

Wal Constable wal.constable@bcpartners.com.au 0422 009 639

FOOD SERVICE DISTRIBUTORS

Bega Foodservices www.bega.com.au

Ryan Manager - Self Exclusion self exclusion@ahavic com au 9654 3491

Michelle Meager

Darcy Shew darcy.shew@bega.com.au 0476 234 191

PFD Food Services www.pfdfoods.com.au

Gavin Keegan gkeegan@pfdfoods.com.au 0457184 505

Marathon Foods www.marathonfi.com

Gianni Curcio gianni.curcio@marathonfi.com 0452 413 153

FOOD SERVICE EQUIPMENT

Member Experience & Events dinator m mea ahavic com au 9654 3491

ContractorMajor Events 5721 7724

Chef’s Hat www.chefshat.com.au

Rebecca Knott 0487 700 555 rebecca@chefshat.com.au

Comcater www.comcater.com.au

Matthew Crozier m.crozier@comcater.com.au 0475 777 006

Tomkin Australia www.tomkin.com.au

Lynne Warren lynne_warren@tomkin.com.au 0492 299 996

ANNALEE NOLAN

TIM O’CALLAGHAN

AHA (Vic) Partner Directory

GAMING

ebet www.ebetsystems.com.au

Sarah Knight sarah.knight@ebetsystems.com.au 0459 133 561

Josh Foster josh.foster@ebetsystems.com.au 0436 800 210

Keno www.keno.com.au

Honour Roll Life Members

GAS SUPPLIER (CYLINDER & BULK)

Supagas www.supagas.com.au

Leigh Street LeighStreet@supagas.com.au 0410 533 941

GIFT CARDS

The Card Network www.pubandbar.gift

Luke Harrison luke.harrison@thelotterycorporation.com 0429 001 257

Tabcorp www.tabcorp.com.au

Tom Bartholomew tom.bartholomew@tabcorp.com.au 03 9868 24281 | 0436 612 292

GAMING MACHINE MANUFACTURERS

Aristocrat www.aristocrattechnologies.com

Matt Mccarroll

matt.mccarroll@aristocrat.com 03 9644 1000 I 0438 457 246

Konami www.konami.com/en

Matt Stuart stuart0307@konamigaming.com 0419 245 023

Light & Wonder www.lnw.com

Trent Wonnacott t.wonnacott@lnw.com 0408 997 131

ONYX Gaming www.onyxgaming.com.au

Paul Naylor pauln@onyxgaming.com.au 03 8671 1922 0419 352 295

GAMING SOLUTIONS

Everi

Craig Harley www.everi.com

craig.harley@everi.com 0409 039 461

Filomena Frisina filomena@tcnpayments.com 0415 649 369

HOSPITALITY CONSULTING

Jackie Booth Consulting www.jackieboothconsulting.com

Jackie Booth jackie@jackieboothconsulting.com 0400 576 787

Heyward Group www.heyward.group

Yona Heyward yona@heyward.group 0493 642 326

Thrive Hospitality www.thrivehospitality.com.au

Annette Veorhoff annette@thrivehospitality.com.au 0411 090 469

HOSPITALITY TECHNOLOGY

me&u www.meandu.com

Justin Clark justin@meandu.com 0497 484 417 Quantaco www.quantaco.co

Ryan Morris ryanm@quantaco.co 0466 352 958

is Award

AHA (Vic) Partner Directory

mark Award, ’ named after the late Nick Nikakis, is the most prestigious award at or Excellence, recognising an individual or organisation who by their sustained ommitment, serve as an inspiration to all in the industry.

IMMIGRATION ADVICE & PROCESSING

BAASU www.bcsglobal.ae

Roger Phillips roger@bcsglobal.ae

LIQUOR BUYING GROUPS

Thirsty Camel www.thirstycamel.com.au

5 Nikakis Benchmark Award Bill Perry, publican of The London Tavern Hotel, was chosen for his times while never losing the soul of his pub, for quietly mentoring others, giving back without fanfare, ng excellence in both business and community

WhatsApp: +61 (414) 673107

Ferntree Migration www.ferntreemigration.com.au

Cathrine Burnett-Wake cbw@ferntreemigration.com.au

Adrian Moelands adrianm@thirstycamel.com.au 0408 871 629

Liquor Marketing Group www.lmg.com.au

itself, Bill Perry’s achievement embodies everything we aim to celebrate: resilience, integrity, nity spirit. His leadership at The London Tavern exemplifies the kind of role model our sector needs. eflect on what it means to run a pub with heart and motivates us to lift one another up, just as Bill has ears in this industry

Campbell Spears cspeers@lmg.com.au 0460 921 122

INSURANCE

tel, Heidelberg rk award)

2009 Dorothy Houghton

Bernie Taylor

Peter Burnett AM

Patrick Reardon

Bailey Hunter

Warwick Hunter

Neil Grant

BSP Lawyers www.bsplawyers.com.au

Paul O’Brien

Alison Elverd aelverd@bsplawyers.com.au

Bill Bell

Mark Robertson OAM

Elizabeth Priddle epriddle@bsplawyers.com.au 03 9670 0722

Ryan Commercial Lawyers

Tim Powell

Paul Ryan

Steve Phelan

pryan@ryanslaw.com.au 0418 393 535

Viv Phelan

2019 Bob O’Kane

Senet www.senetgroup.com

Alexandra Hoskins

alexandra@senetgroup.com 0423 726 904

Andrew Clark

Lewis Family

Brian Kearney

Pat Sheehan

Marilyn Bell

2025 Bill Perry

LOYALTY REWARDS

pay.com.au www.pay.com.au

Nishane Karunaratne nkarunaratne@pay.com.au 0457 240 197 www.theage.com.au

Marina Caccavari mcaccavari@fairfaxmedia.com.au 0439 773 584

MUSIC SOLUTIONS

Nightlife Music www.nightlife.com.au

Ben Batres benb@nightlife.com.au 0402 513 131

AHA (Vic) Partner Directory Contents

OUTSOURCED ACCOMMODATION SERVICE

PROVIDER

ahs hospitality www.ahshospitality.com.au

Justin Jones

jjones@ahshospitality.com.au 0403 172 235

International Hotel Services www. ihservices.com.au

Katrina Krajsic kkrajsic@ihservices.com.au 0430 183 550

Overall Care Solutions www.overallcare.com.au

Emmanuel Markho emmanuel@overallcare.com.au 0423 308 522

PAY TV

Foxtel for Business www.foxtelbusiness.com.au

Iain Nelson Iain.Nelson@foxtel.com.au 0438 977 971

Stan Sport www.stan.com.au

Ben Kimber ben.kimber@stan.com.au 0416 208 417

PEST CONTROL MANAGEMENT

Red Earth Pest Management www. redearthpm.com.au

Pete Arthur pete@redearthpm.com.au 0419 612 860

PHONE CHARGING STATIONS

Fluro Group www.fluro.au

Aiden Chilcot aiden@flurogroup.au 0438 715 067

PRINT MANAGEMENT

Invicium www.invicium.com.au

Tim Campisi tim@invicium.com.au 0422 214 413

POINT OF SALE SYSTEMS

Bepoz Oolio www.bepoz.com.au

James Verlaque james.v@bepoz.com.au 0426 227 040

H & L Australia www.hlaustralia.com.au

Ben Williams ben.williams@aspiresoftware.com 0421 748 010

REFRIGERATION

United Refrigeration www.unitedrefrig.com.au

Dean Ferraro dean@unitedrefrig.com.au 0448 994 446

RESERVATION SOFTWARE + AI TECH

Now Book It www.nowbookit.com

Louise Glover louise.glover@nowbookit.com 0404 104 833

SECURITY SOLUTION PROVIDERS

Hikvision www.hikvision.com/au-en

Jim Makaronis dimitrios.makaronis@hikvision.com 0408 132 072

SNACKFOOD SUPPLIER

The Smith’s Snackfood Company www.smiths.com.au

Wayne McConnell wayne.mcconnell@pepsico.com 0412 806 907

AHA (Vic) Partner Directory

Michelle Harris mharris@hostplus.com.au 03 8636 7713 I 0448 528 647

TOBACCO SUPPLIER

British American Tobacco Australia www.bata.com.au

Nicholas Booth nicholas_booth@bat.com 0414 783 608

William Angliss Institute of TAFE

VALUERS AND PROPERTY BROKERS

Charter Keck Cramer www.charterkc.com.au

Tony Close tony.close@charterkc.com.au

1300 242 787 | 0407 510 025

CRE Brokers www.crebrokers.com

Phil Mammolito phil@crebrokers.com.au 0438 371 094

JLL Hotels & Hospitality www.jll.com.au/en/industries/hotels-and-hospitality

Will Connolly will.connolly@jll.com 0432 116 287

HTL Capital www.htlproperty.com.au

Matthew Wright matthew.wright@htlcapital.com.au 0419 996 921

Xcllusive Business Sales www.xcllusive.com.au

Leisa Wheatland Leisa@xcllusive.com.au 0498 697 738

lynsey@ozskills.edu.au 0402 351 785

VISUAL ENTERTAINMENT SOLUTIONS

Big Screen Video www.bigscreenvideo.com.au

Craig Thomson craig@bigscreenvideo.com.au 1300 BIG SCREEN | 0418 531 802

WORKFORCE MANAGEMENT SOFTWARE

Tanda www.tanda.co

Nick Braban nick.braban@tanda.co 0402 846 900