HoweEnterprise.com
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December 14, 2020
New carpet cleaning business in Howe is veteran owned Oxi Fresh Carpet Cleaning opened in Howe about three months ago under district manager Liz Dickson, a former member of the U.S. Navy. The franchise owner of the company, Michael Rayburn, of Texarkana, was her supervisor in the Navy 12 years ago. Dickson stated that within the three month time period, Oxi Fresh has become the number one carpet cleaner on Google. The carpet cleaning uses only 5 percent of the water steam cleaners use, Dickson says Oxi Fresh is the "World's Greenest Carpet Cleaner." All of their products are certified green by the EPA. “On top of that, our carpets dry within 1-2 hours since it’s not steam cleaning,” said Dickson. Oxi Fresh will also clean upholstery, tile/grout, vinyl, and wood floors. But in the area, it’s mainly been carpet cleaning jobs. “Before I did this job, I had no experience in sales and customer service,” said Dickson. “After I got out of the Navy, I was a stayat-home mom while my husband finished his degree. So, this is my first step back into the workforce.”
Liz Dickson is the local franchisee for Oxi Fresh Carpet Cleaning in Howe.
Dickson says customer service is her favorite part of the business as she’s a people person who loves visiting with her customers on a personal level. “A lot of it is treating people how I would like to be treated,” said Dickson. “When I clean their home, I’m going to clean it like it’s my home. I think that the quality of work has to do with why we’ve been so successful.” She says what she’s learned about Howe is that everyone knows everyone, and she’s had a friendly experience many times. (Continued on page 6)
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