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PLUMBING & HEATING
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I n s t a n t or a n d P H G
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4 4 S M A RT H O M E D E M A N D U n d e
4 5 P RO D U C T S & S E RV I C E S
SPECIAL REPORTS
8 SCREW PROSTATE CANCER
Showcasing ForgeFix’s new awareness campaign in partnership with Prostate Cancer UK 10 UNITED NATIONS
Reporting back from the recent NBG Conference in Glasgow
12 A LASTING LEGACY
Travis Perkins discusses the importance of Awaab’s Law and measures to improve serious damp and mould issues in social housing.
18 RISK MANAGEMENT
With input from the BMF, the new ‘FloodReady’ Review and Action Plan presents the recommendations and practical steps to boost the take up of flood resilience measures
22 ALL IN THE DELIVERY
Okar no highlights the advantages of smaller, more flexible stock deliveries which enable merchants to better respond to dynamic demand patter ns.
A clear divide?
Publishing deadlines mean that this column is being written ahead of Rachel Reeves Budget on 26th November, but I’m sure that by the time the issue lands on your desk or drops into your inbox, the world will be a sweeter place Perhaps not then
Irrespective of the Chancellor’s pronouncements, it continues to be a challenging market. Yet at the recent NBG Conference in Glasgow, delegates maintained a defiant level of energ y and enthusiasm that bellied the circumstances they are confronted with at the coalface And the sector is facing the challenge head on evident from the host of product innovations on display at the stands of the exhibition, to the ideas discussed from the stage
Amongst its many other aims, the industry-wide Data Yard initiative, for example, will help to drive efficiencies for merchants and suppliers, whilst the recently announced partnership arrangement between NBG and IBC promises far-reaching benefits for the members, suppliers and ultimately customers of both groups (see more on page 7)
Citing stagnant housebuilding data and the most recent BMF forecasts which suggest a relatively meagre 2 5% sales growth for the year, NBG MD Mark Hughes made the vital point that, to paraphrase, we can’t rely on the market to help us; we have to do it ourselves
So, if growing share is the way to navigate a flat market, from whom can this be taken? Whilst some merchants are clearly struggling more than others, we must also step outside the sometimes narrow, self-imposed definitions the industry imposes and consider a broader picture
For instance, it should no longer be heresy to look at the activities of the major home
improvement retailers and the lessons that can be learned. In its recently published Q3 trading update, Wickes reported “another quarter of volume-led growth across all areas of the business” with overall Group revenue increasing 6 9% year-on-year in the period
But is the retailer only serving DIY customers, and therefore ‘distant’ from merchant market comparisons? Well, its TradePro loyalty scheme (offering an automatic 10% discount on all purchases in-store and online, with no minimum spend) recorded sales growth of 8% year-on-year, driven by an increase in “active members” to 632,000
Whilst our deadline comes too soon for Kingfisher’s Q3 update, scheduled for 25th November, its half year report presented a similar picture Indeed, B&Q’s trade focused banner TradePoint delivered +6.9% LFL growth, and now represents 22 4% of the retailer’s total sales (of around £4bn annually) A “clear focus on product, price and customer engagement, supported by further investment in dedicated trade sales partners” were all shown to contribute, alongside enhanced marketing and brand visibility.
Furthermore, “strong growth in e-commerce, particularly in click & collect” continued to drive store footfall, buoyed by use
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of the TradePoint app which saw “active membership grow 9% YoY to 1.4 million” with the app now accounting for 25% of online sales
Screwfix, meanwhile, saw total sales +4 4% (LFL +3 0%) to £1,358m for H1, with “healthy demand from trade customers” again fuelled by digital developments including continued growth through its app (+9 2% YoY) driven by “personalised rewards, a visual search engine, streamlined collection and rapid deliver y through Screwfix Sprint ”
And beyond the competition from the big box retailers, we ’ re not even beginning to contemplate the challenge online retailers present, from specialists to marketplaces and giants like Amazon…
Cash is tight for many people, but plenty do have money to spend While we wait in hope for the wider economic recovery and the levers being turned to finally unlock housebuilding and beyond, the battleground is in the RMI market and harnessing (indirect) consumer spending
To gain market share, merchants need to be aware not just of the competition across the trading estate but at the retail park on the edge of town. Yes, they are ‘different’ and we might not like to consider them as competitors But they are already focused on growing their share of the trade market
The BMF secured two prestigious prizes at the Association Excellence Awards 2025, which acknowledge best practice and excellence in the essential work that associations, unions and professional organisations conduct on behalf of their members The building materials trade body won the Best Member Engagement Award for a second consecutive year, in addition to a Silver Award for the Best Awareness Campaign for its innovative BMCareers programme.
The accolades follow the recent presentation of the National Home Improvement Council’s prestigious Stunell Award Named in honour of Sir Andrew Stunell, a long-standing advocate for sustainable homes, the award recognises those who have created positive, lasting change in this sector and was won in recognition of the BMF’s “outstanding leadership in apprenticeships and skills” for initiatives such as its Apprenticeship Pledge
On the tiles
Situated at its historic brickworks, wienerberger UK & Ireland has opened Smeed Dean its first concrete tile factor y in the South of England The 7,800m² stateof-the-art production facility, based in Sittingbourne, Kent, has the capacity to produce 94 million roof tiles annually, enough for 32,000 semi-detached homes
Manufacturing both Danum TLE large format concrete tiles and plain concrete tiles on two production lines, the factor y will complement existing sites in the North and reduce average transport distance to southern markets by over 200 miles
The site is the company ’ s first fully electrified concrete tile facility, harnessing renewable energ y and embedding sustainability into ever y layer of its operations This includes smart lighting, heat recover y systems for energ y efficiency, a 10,000-litre rainwater har vesting system and participation in The Pallet LOOP scheme to minimise pallet wood waste.
Grounds for optimism?
Recent figures from the National House Building Council (NHBC) show 30,643 new homes were registered to be built in Q3 2025, up 8% on Q3 2024 (28,304) The quarter also saw a third consecutive uplift in new home registrations, 1% more than Q2 2025 (30,315) and 5% more than Q1 2025 (29,083).
Speaking ahead of the Budget, Daniel Pearce, Corporate Strateg y Director at NHBC explains: “Our latest figures show modest growth in home building, with a steady increase in registrations since the start of the year While planning reforms and government investment have been welcomed, new home registration growth remains subdued as changes take time to bed in ”
There were 20,996 private sector registrations in Q3 2025, up 9% on Q3 2024 (19,238). The rental and affordable sector saw a 6% uplift in the same period, with 9,647 new homes registered in Q3 2025 versus 9,066 in Q3 2024
Across the UK, seven out of 12 regions saw a rise in registrations in Q3 2025 compared to Q3 2024, with the highest increases in the Eastern region (+46%), North West & Merseyside (+34%) and West Midlands (+30%) Northern Ireland saw the biggest decline (-39%), with Yorkshire and Humberside (-23%), Wales (-18%) and London (-6%) also seeing
registrations fall year-on-year
Registrations were up for all house types with the exception of bungalows which were down 9% in Q3 2025, compared to the same period in 2024, with just 309 registered in the quarter
Daniel added: “ There has been much talk of the ‘death of the bungalow’. Builders, facing rising regulator y and land costs, are increasingly focusing on three and fourbedroom homes over bungalows to maintain scheme viability and concentrate on areas of greatest demand from homebuyers
“Looking ahead, we anticipate steady growth in new home registrations as government investment particularly in social and affordable housing and planning reforms begin to take effect However, affordability challenges will continue to affect demand.”
New WCoBM Master installed
Lucia Di Stazio, Group Sales Strateg y Director with the Encon Group, has been installed as Master of the Worshipful Company of Builders’ Merchants for the ensuing year
During her year in office, the Master will be supported by Senior Warden Kevin Fenlon and Junior Warden Steve Durdant-Hollamby whilst the installation ceremony at Merchant Taylors’ Hall also welcomed Liver yman Julian Milligan as Keeper of the Roll and Liver yman Jon Crean as Court Assistant. In addition, Past Master John Poore was elected as the Company’s Almoner and thirteen new Liver ymen were clothed during the event Highlighting ‘Education and Opportunity’ as a key focus of her year, Lucia commented: “Education in whichever form it takes, creates opportunities for individuals and businesses alike and when combined with positive guidance and mentorship, it fuels ambition, fosters achievement and drives success
“Our sector is fortunate to benefit from a wealth of knowledge and talent that has made it great today and continues to shape its future It is therefore important we retain, encourage and develop talent from within as well as attract new skills and with that, the diversity of thought, ambition and experience ”
IBC JOINS NBG IN NEW STRATEGIC ALLIANCE
Enhanced partnership
The Independent Buying Consortium has joined National Buying Group in a new strategic partnership that will “significantly enhance” the buying power of both organisations and their collective network of independent merchants across the UK.
The new partnership sees the IBC central organisation become one single NBG Partner As a result, it will gain access to all NBG Supplier deals and a single vote under the terms of NBG’s Limited Legal Partnership All 220 IBC members will remain independent businesses in their own right
Mark Hughes, Managing Director at NBG, said: “We’re always looking for ways we can enable our network of independent merchants to remain as competitive as possible and by welcoming IBC into our Partner network, we feel we can work with our Suppliers to secure better pricing in return for significantly greater sales volumes
“IBC shares many of the same core values and objectives as NBG, particularly a commitment to supporting independent businesses This alignment makes the partnership a natural fit and marks the beginning of an exciting new chapter for our sector”
Founded in 2008, IBC has established itself as one of the UK’s largest independent buying groups, with over 220 merchant members operating across more than 300 locations
Boiling point
The government’s Clean Heat Market Mechanism (CHMM) places a mandator y obligation on manufacturers supplying gas and oil boilers to meet increasing targets for the installation of heat pumps in existing properties, proportional to their continued sales of fossil fuel boilers If a manufacturer fails to meet its target, it will face financial penalties
The target set for year one was 6% Following a consultation and feedback from industr y, the government has confirmed it will proceed with its plan to increase the target to 8% for year two
Malcolm Farrow, Director of Marketing and External Affairs at OFTEC, expressed disappointment in the decision to raise the target so early in the scheme’s life. He commented: “We firmly believe this policy, in its current structure, undermines the ver y
nationwide The group brings “exceptional strength in the heavyside building materials sector,” making its partnership with NBG mutually beneficial for both parties.
Vick Patel, CEO of IBC, added: “We’re extremely pleased to have become an NBG Partner This strategic step enables our members to benefit from more competitive Supplier deals than we could have achieved alone
“It’s our members and their customers who will benefit most We’re looking forward to supporting NBG’s continued growth and playing a role in helping their Suppliers to grow their sales ”
British businesses the government needs to make net zero possible and overlooks wider challenges consumers face, particularly upfront costs, in the deployment of heat pumps
He added: “ The CHMM only officially launched in April 2025 It is simply too early to draw any credible conclusions regarding its success or failure to drive the necessar y demand to justify this increase ”
“By penalising businesses tr ying to support the transition to low carbon heating, instead of focusing on lowering consumer costs and identifying other technologies for harder to treat homes, we risk slowing down our shared objective to transition to net zero ”
Investment funding
Russell Roof Tiles has secured an eightfigure funding package from HSBC UK to “support the next phase of its ambitious growth and innovation strateg y ” The new refinancing deal provides “increased financial flexibility to scale up production, enhance efficiency and drive for ward ongoing investment in new technologies and product innovation ”
A key focus of this investment is the accelerated rollout of Bute3, billed as a “pioneering new product that redefines traditional roofing” by featuring an innovative design that combines three plain tiles into a single, high-efficiency format significantly improving installation speed while maintaining the timeless appearance of a classic roof.
Made for Trade is celebrating “consecutive double wins” at the 2025 National Fenestration Awards, scooping the titles for Bi-folding Door Manufacturer of the Year and Conser vator y Product of the Year for the Korniche Roof Lantern
Marketing Manager Ian Bousfield said: “This is a huge recognition of the team and our trade customers We keep pushing design and engineering forward because installers deserve products that make life easier, support them to win more work and look incredible for homeowners when the job is complete A huge thank you to everyone who voted for us again this year. ”
At the double
Screw Prostate Cancer
ForgeFix has launched a partnership with Prostate Cancer UK for a year-long series of awareness building and fundraising initiatives.
Using its position within the male dominated construction industr y to raise awareness of a disease that affects 1 in 8 men, the leading distributor of fixings, fasteners and associated products to the trade is delivering its ‘Screw Prostate Cancer’ campaign with an aim of getting 100,000 men to take the award-winning Prostate Cancer UK online risk checker and to raise £100,000 for the charity throughout the year.
With Spectre as the public-facing brand for the partnership, to reach these ambitious targets the company is launching several initiatives including the creation of a bespoke promotional product range to raise money for Prostate Cancer UK. It is also
undertaking a year ’ s worth of exciting employee-led fundraising campaigns as well as a Guinness world record attempt
To hammer home the lifesaving partnership, the distributor has produced a bespoke ‘Screw Prostate Cancer’ Spectre screw case with a range of its well-known multi-purpose screws, featuring a unique Prostate Cancer UK QR code for end-users to scan and complete the charity’s online risk checker. And ever y time merchants purchase the cases, ForgeFix will donate towards its £100,000 target allowing merchants to support the campaign by simply stocking the versatile range
The partnership will be a marathon not a sprint, with two members of ForgeFix’s intrepid team pledging to run four rathons in four countries across the UK in Belfast, Edinburgh, London and wport. For all four marathons, the nners will be in a bespoke Screw Prostate ncer suit in the shape and style of a ew and what’s more, they will be ming to complete at least one of these llenges in a world record breaking time a participant dressed as a tool.
The campaign also supported by geFix’s sister company Harrison & Clough officially goes live on 1st January 2026, but supplier is calling on merchants to support e partnership by placing their orders now Paul Swift, ForgeFix Managing Director, ommented: “We’re hugely passionate about supporting Prostate Cancer UK and breaking down the stigma that still exists. 89% of the construction sector is made up of men and we ’ re using this campaign to reach out to our network to raise important funds but also boost awareness around this critical health issue ” Prostate Cancer UK Head of tnerships James Steven said: “We are
delighted that ForgeFix and i staff will help fund lifesaving research and raise vital awareness, (working towards) a screening programme to catch prostate cancer early and save lives 1 in 8 men will be affected by prostate cancer, but the good news is if caught early this disease is curable “ This partnership will make a huge difference to men affected by this disease –and their loved ones too ”
Prostate c anc er ke y fac ts
l Prostate cancer is the most common cancer in men 1 in 8 men will get prostate cancer, and your risk increases if you’re over 50, if you’re black, or if you have a family history of the disease
l If you are at higher risk, you have the right to request a PSA blood test free from your GP
l Each year in the UK, more than 63,000 men are diagnosed and more than 12,000 die of the disease
l The earlier you find prostate cancer, the easier it is to treat But early prostate cancer often doesn’t have symptoms which is why it is important for men to know their risk and what they can do about it
n To find out more about the work of Prostate Cancer UK and take its online risk checker, use the shortcode www.rdr.link/mbw001 or scan the QR code.
n For more on ForgeFix, go to www.rdr.link/mbw002
United nations
National Buying Group (NBG) brought Partners and Suppliers together at the Crowne Plaza & SEC in Glasgow for its 2025 Conference on 4–5 November, all under the banner of this year ’ s theme of Building Partnerships.
The two-day event offered a programme of insight, networking and practical sessions designed to strengthen ties between independent merchants and Suppliers as they navigate an increasingly competitive market. Over the course of the Conference, attendees explored ways to convert collaboration into measurable sales and operational advantages
Day One’s Supplier Summit included a welcome address from Managing Director Mark Hughes, who demonstrated building partnerships by walking the audience through NBG’s recent decision to form a strategic alliance with IBC
Outlining the new agreement in more depth, the session also featured a Q&A with IBC’s Managing Director Vick Patel and Chief Operating Officer Ian Murphy who jointly discussed the partnership with NBG, and the benefits both entities can expect Attendees also heard from Gareth Thomas, Managing Director of Data Yard, who laid
out the methods for achieving standardised and complete product data and how merchants and Suppliers stand to benefit
For the first time, day one included a preview of the following day’s exhibition, allowing Partners to explore the venue, familiarise themselves with the layout of stands, and put plans in place to maximise their time at the main exhibition.
The exhibition itself on day two provided a setting for engagement, with Suppliers presenting exclusive deals, product innovations and core ranges across the exhibition floor Partners used the face-to-face environment to test new ideas and identify opportunities to work together to strengthen range and margin at their branches all central to NBG’s theme of forging closer partnerships between merchants and their supply chain
“NBG is evolving into a stronger organisation, better equipped to take on the challenges facing the market.”
With a packed agenda that mixed an insightful business programme and comprehensive supplier exhibition alongside ample social networking time, including the group’s Annual Awards, NBG’s 2025 Conference showcased the importance of ‘Building Partnerships.’
In keeping with tradition, the Conference concluded with an evening gala dinner and awards ceremony that celebrated Partner and Supplier achievements from the previous 12 months. Held at Glasgow’s Crowne Plaza, the gala’s silent auction and donations including from the previous day’s charity football match raised over £30,000 in support of the Rainy Day Trust and Cancer Research UK
Commenting on the event, Mark Hughes, Managing Director at NBG, said: “ This year ’ s Conference was a powerful demonstration of what we can achieve when Partners and Suppliers work in true partnership NBG is evolving into a stronger organisation, better equipped to take on the challenges facing the market.
“ The conversations that have taken place over the two days of the NBG Conference have highlighted to us the need to build, maintain and strengthen partnerships with Suppliers and within the NBG network of independent merchants.”
n For more information on NBG, use the shortcode www.rdr.link/mbw003
Less than 18 months ago, MPH embraced becoming a Partner of NBG and since joining, the plumbing and heating specialist has been actively involved in helping the group navigate complex industry issues to strengthen all NBG Partners. Chris Edwards, Operations Director at MPH, explains how the move has been mutually beneficial.
A stronger voice
When NBG appointed Gar y Williams as Chair of the Plumbing & Heating Categor y in Januar y this year, he made clear that participation would be the lifeblood of progress. It wasn’t enough simply to attend meetings; each member was invited to speak candidly about challenges, successes and emerging trends.
For MPH, this was an ideal platform We shared data, customer feedback and product performance insights which helped ensure that proposed agreements could reflect real-world demand rather than theoretical volumes
Before joining NBG, we navigated negotiations largely on our own and developed strong local Supplier relationships, though the size of our business meant we had limited ability to influence terms Now, by pooling our voice with merchants nationwide, our feedback carries weight
When we highlight, for example, that a particular range outperforms expectations, or that lead times on certain items lag behind market needs, NBG negotiators take note and aim to secure contract terms that benefit all Partners This insight goes both ways, granting MPH visibility of
national trends and peer best practices that refine our own strategies.
While we may once have been viewed as a relatively small fish in a national pond, MPH’s active role in meetings has deepened our engagement with Suppliers By voicing real world experiences, we ’ ve moved into a collaborative dialogue rather than a one-way negotiation
We noticed a chance to expand NBG’s product portfolio and raised this as part of its compliance framework, which ensures that all Partners adhere to agreed deals and provides a mechanism for constructive feedback. When we saw a sound commercial reason to source a specialist item from a non-NBG Supplier, we explained our case NBG negotiators then used this feedback to secure deals that benefit us all
Market perspective through peer insight
NBG’s meetings give us an insight into best practice This exchange of knowledge between partners helps us benchmark our own performance and adopt proven approaches faster
Following NBG’s appointment of a full-time Plumbing and Heating Categor y
“We shared data, customer feedback and product per formance insights which helped ensure that proposed agreements could reflect real-world demand rather than theoretical volumes.”
Buyer, their deep sector expertise and direct line to Suppliers mean that our feedback can go straight into renegotiations, ensuring that agreements evolve in line with the collective insights shared as part of an ongoing, open dialogue
At meetings, we come ready to discuss sales trends, customer feedback and Supplier obser vations, knowing that the collective information supplied by Partners can be an integral part of NBG deals remaining agile and attuned to market realities benefiting our own operations and helping the entire network secure more effective, market driven agreements.
Our experience underscores one of the buying group ’ s core philosophies: each Partner has an equal voice, no matter their size or how long they’ve been a Partner While we leverage the group ’ s collective strength to secure competitive terms and robust support, our own contributions reinforce those advantages
This has helped NBG add more merchants, which only improves our buying power. The more we engage whether by scrutinising deals, suggesting tiered pricing models or sharing operational workflows the more NBG is able to refine its negotiating strategy and infrastructure
Our commitment to openly sharing information and collaborating remains strong because we ’ ve seen that by doing this, we fortify MPH’s performance and help steer NBG towards ever more effective processes and more profitable deals.
DAMP & MOULD REMEDIATION
A lasting legacy
Awaab’s Law was formally introduced on October 27, developed following the tragic passing of two-year-old Awaab Ishak in 2020 from prolonged exposure to mould in his home, which caused a severe respirator y condition The new regulations now require social housing providers to address all hazards within specified timeframes
Awaab’s parents had complained about the conditions in their social housing three years before their child died, but nothing was done to fix the problem And now, the new legislation is intended to function as a regulator y safety net for tenants if social landlords are not conducting repairs fast enough, putting people’s health and safety at risk.
Ian Sharman-Jones, Managing Director of Travis Perkins Hire, said: “I would urge any social landlord to take any report of a hazard in their accommodation with the utmost seriousness What happened to Awaab Ishak in 2020 was absolutely tragic, and we must ensure this is never repeated.
“This legislation is going to force landlords to be more proactive when it comes to investigating damp and mould complaints that can only be a positive I would encourage landlords to be more for ward-thinking in the first instance to ensure the mould and damp in social housing is less of an issue from the beginning ”
Ian added: “ The ultimate goal is to make social housing a safer place to live and
Awaab’s Law, despite the devastating circumstances around its introduction, should do this ”
Operating in close partnership with over 180 social housing providers across the UK, the Travis Perkins Managed S er vices division “understands the complexity of achieving compliance” and states it has made it simpler for its customers by consolidating its damp and mould solutions into a clear, compliance-ready framework
insulation boards, can all be used to stop problems occurring in the first place, whilst it also offers tools to help identify and monitor the presence of moisture and humidity in addition to the remediation fixes that can resolve the underlying cause and prevent mould from recurring.
Furthermore, it has recently partnered with TIC Mould Control, with its solutions set to become part of the national merchant chain’s damp and mould offerings. For instance, its self-deliver y system is said to eliminate mould and spores, making rooms safe in one hour.
Under the new law, the landlord must investigate an emergency hazard within a 24-hour period, and if they discover the relevant steps are needed to make the property safe, they must do so within 24 hours from the initial investigation
For any standard hazard, investigations must be completed within a 10-day period If a hazard is identified, they will then have five working days to make the property safe and to start any further works
which will help protect the health and wellbeing of residents
The group and its hire ser vice arm, meanwhile, have a variety of products to help deal with damp and mould detection and treatment Proactive prevention and control methods, with products like extractor fans, smart dehumidifiers and
The penalty for any landlord failing to abide by Awaab’s Law, if the case goes to court, would be to complete the repairs and pay damages to the tenant They may also be asked to cover some or all of their legal costs.
Furthermore, there are plans to bring Awaab’s Law into the private sector with the government’s Renters’ Rights Bill currently making its way through parliament.
MERCHANT FOCUS
TRAVIS PERKINS MANAGED SERVICES EASTLIGHT COMMUNITY HOMES PARTNERSHIP
TP’s social housing arm and resident-led housing association Eastlight Community Homes have announced a new four-year partnership Both organisations will come together to support residents in Eastlight’s 14,600 properties across Essex and Suffolk, with the majority based in Braintree and Colchester
TPMS will provide a managed service to Eastlight, supplying materials for its repairs, maintenance and empty homes teams via its main hub branch at Colchester, Whitehall Road This will be supported with a network of branches for materials collections, including locations at Braintree, Colchester Hawkins Road, Halstead, Clacton and Haverhill, where operatives can call in advance or click and collect products, helping to reduce travel time
Decreasing the administrative burden on Eastlight, the move will also see TPMS manage the housing association’s van stock With electronic devices, operatives will be able to record and regularly replenish products, enabling them to have their most frequently used materials to hand, improving firsttime fix rates
SIG ROOFING NEW SOUTHGATE BRANCH
PBM considers some of the latest news stories from across the merchant sector including a milestone anniversary, new branch openings, acquisitions, range expansions and more.
HUWS GRAY NEW LIVERY
Huws Gray Building Supplies & Solutions has unveiled the first of its newly branded lorries, marking a further step in the phased launch of the company’s refreshed visual identity Initially introduced in August alongside the PGMOL sponsorship, the new identity has already been rolled out across digital platforms and most customer touchpoints
With the first vehicle hitting the road, operating from the merchant’s Sandy branch, the brand is now being brought to life with a full introduction of the new design across the national fleet to follow The livery itself features the updated Huws Gray logo, “reflecting the company’s evolution following significant growth and acquisitions in recent years and setting the tone for the next phase of its journey ”
Daksh Gupta, CEO at Huws Gray Group, said: “The launch of our first newly rebranded lorry marks a significant step forward in strengthening our brand presence across the UK. We recognise the power of visibility our fleet serves as a network of mobile billboards, carrying our identity into the towns, cities and rural communities where we operate ”
PLUMB CENTRE PARTS BY PLUMB CENTRE
Plumb Centre has announced a new identity for its parts business Parts by Plumb Centre as part of a renewed focus on heating spares and service support for installers The move comes as demand for fast, reliable access to parts increases during the busy heating season
With over £23 million in heating spares, 180,000 parts in distribution centres and more than 550,000 in total across its branch network, the business says the rebrand reflects its commitment to availability, speed, and trade support
Parts Director Stuart Morton said: “We aim to make installers’ lives easier through the availability and range of stock we offer Our customers don’t have time to waste; they need parts ready to go. With heating season upon us, we know this is more important than ever
“Parts by Plumb Centre makes finding and getting parts simple, whether it’s through our app or at our branches ”
As part of its investment plan to continually improve its branch network, SIG Roofing has opened its latest branch in New Southgate, North London Offering customers a convenient location just off the A406, a fully stocked warehouse and an experienced support team, the new depot is managed by John Loeber and will be supported by a team of four
John said: “I’m super excited to be leading the team here at the New Southgate branch We were all based at the Tottenham SIG Roofing branch, so we are well versed in working together to support our customers At New Southgate, we offer roofers a true one-stop shop, providing everything they need under one roof
“We now have extensive customer parking, a spacious and well-organised shop, an 18-tonne lorry offering next-day delivery and service that’s second to none.”
BRADFORDS BUILDING SUPPLIES 255TH ANNIVERSARY
Founded in 1770 in Pibsbury on the Somerset Levels, Bradfords has grown from a small local supplier to a regional leader, serving generations of builders, homeowners and communities across its network of over 45 branches across the south west
Reflecting on its proud heritage while maintaining a commitment to progress and innovation, Bradfords CEO David Young said: “Two and a half centuries in business is an incredible achievement, and it’s something we’re hugely proud of That sense of history and continuity means a lot to us, and it’s what inspires us to keep moving forward ”
Over the last decade, the family-owned business has modernised all aspects of its operations, from adopting new technology and logistics to developing new specialisms across its staff in plumbing, heating and renewables The firm has also further expanded its branch network throughout the region, including the opening of its first ever dedicated tool hire branch in Newton Abbot earlier this year
David added: “Bradfords has always adapted to what is in front of it whether that’s changing customer needs, market conditions or global pandemics we’re always evolving, and that willingness to look ahead and invest in our future is what keeps us relevant ”
MURDOCK GROUP HOME CENTRE OPENING
Bringing together the company’s trusted builders’ merchant offering with an “inspirational retail experience designed for homeowners and DIY enthusiasts alike,” the new Murdock Home Centre at The Junction, Antrim has created 22 new jobs in the local area. The recent official opening event was described as “nothing short of spectacular, filled with family fun, live entertainment and a real buzz of community spirit,” while the ribbon-cutting ceremony was led by Mayor of Antrim and Newtownabbey, Councillor Leah Kirkpatrick MD Martin Farrell said: “The response from the Antrim community has been absolutely fantastic Our official launch day truly captured what Murdock is all about great people, great products and a real sense of community We’re proud to bring our very first Home Centre to The Junction, offering both trade and retail customers everything they need for building, renovating and improving, all under one roof.”
JEWSON, JPS AND MBS
THE BIG BREW
Mental health in the construction industry was top of the agenda for Jewson, JPS and MBS recently, as 70 branches collaborated to host The Big Brew in recognition of World Mental Health Day. Designed to raise awareness of the stigma surrounding mental health challenges in the construction industry, The Big Brew is an annual campaign which encourages builders and tradespeople to come together over a hot drink and engage in conversations that put the topic into the spotlight
Although Big Brew events can be held at any time of year, Jewson hosts its own on World Mental Health Day It is the fifth year the merchant group has championed the initiative, organised by its official charity partner Band of Builders and with 70 branches taking part, it was the company’s largest Big Brew event yet.
Jewson Regional Director Kris Winters said: “We’re proud to partner the trades, so it’s essential that we do all we can to understand the mental health crisis in our industry, and work together to direct those in need towards the best possible resources Our partnership with Band of Builders continues to go from strength to strength, as we share their passion for ensuring the industry feels supported during the hardest of times ”
M A R K ET M O N I
At a tipping point?
Highlighting a mix of war ning signs and resilience, new research from Plimsoll highlights the disparities at play within the builders’ merchant marketplace as it navigates a challenging economy.
Plimsoll’s latest analysis shows that 111 companies in the UK builders’ merchant industry are “in financial danger ” Out of 1,000 leading firms assessed by the market research specialist, these loss-makers “highlight the pressures of an industry undergoing transformation.”
However, the data also reveals resilience. 491 companies are generating the best profits, while a group of high-growth firms “are shaping the future of the UK market ”
Indeed, the builders’ merchant market is reaching what some analysts describe as a “tipping point,” where regulation, shifting demand and technology converge to reshape operations. According to Plimsoll’s analysis, 50 companies are currently rated as “Highly Attractive” acquisition targets where consolidation is viewed as offering “a path to scale and stability” as larger, well-capitalised groups look to absorb smaller operators and expand into new capabilities
Plimsoll’s findings show that 14 companies grew sales by more than 10% in the last year, “significantly outpacing the sector’s average growth of -2%.” Overall, 302 firms reported higher sales, while 413 saw declines. This mixed picture underscores both the challenges of rising costs and the opportunities presented by
long-term demand, with Plimsoll noting that “firms able to innovate and moder nise are well positioned to benefit from this structural shift in the market ”
B e n c hm a rk in g p e rf o r m a n c e
Profitability across the sector remains modest and, according to Plimsoll’s benchmarking, industrywide margins average 2%. Only a handful of firms are delivering “sustained outperformance,” while 102 companies continue to struggle
“External pressures are mounting, whether from regulation, technology or shifting customer expectations: some firms are struggling to adjust, while others are already reaping rewards from investment and innovation.”
with persistent losses. In this environment, benchmarking performance against peers is crucial as investment in new technologies grows, the ability to measure competitiveness, improve efficiency
and target profitable segments will determine long-term success
Valuations also point to a divided market Plimsoll’s analysis shows that 198 companies are worth more than a year ago, while 103 have lost more than a quarter of their value However, average values across the sector are still rising, suggesting that investors see potential despite volatility.
T h e b i g g e r p i c t ur e
Plimsoll argues that the broader context is clear Exter nal pressures are mounting, whether from regulation, technology or shifting customer expectations: some firms are struggling to adjust, while others are already reaping rewards from investment and innovation. With pressures only set to intensify, demand for efficient, technologydriven solutions is likely to grow.
While the market is split between loss-makers and leaders, the overall trends “suggest steady demand for companies that can adapt” with Plimsoll’s findings arguing that “the winners will be those that consolidate effectively, innovate technologically and align closely with a market at a tur ning point.”
Risk management
Review and Action Plan provides recommendations and practical steps to improve the take up of property flood resilience (PFR) measures. PBM reports.
Strong leadership from government, housebuilders, insurers and flood action groups as well as builders’ merchants and building materials manufacturers will be vital in ensuring homes across the countr y are better protected from the impacts of flooding, according to an independent review published on Thursday 16 October
In recent years, there has been an increase in the use of property flood resilience measures, which help reduce the risk of damage to individual properties, speed up recover y and help people go back home after flooding. However, uptake remains still too low
And with the latest Environment Agency data showing more than 6.3 million properties in England are now at risk of flooding, it’s vital that more homeowners explore these measures to avoid facing higher insurance premiums or reduced market value for their property
Commissioned by the Environment Agency, Professor Peter Bonfield has now
published an independent review setting out how the nation can accelerate practical and affordable flood resilience measures for homes, while offering a clear roadmap for boosting resilience and helping people recover faster from floods
Property flood resilience measures such as flood doors, non-return valves and air bricks can help to keep as much water out of a property as possible They also encompass measures like tiled floors and raised electrics, so if water does enter, it minimises damage and helps people get back on their feet quicker The use of Sustainable Drainage Systems at property level, for example permeable paving and rain gardens, can also reduce the risk of surface water flooding
The FloodReady Review is therefore said to build on progress made since the 2016 PFR Review and sets out a series of clear, practical recommendations to increase the use of resilience measures in homes and businesses at risk of flooding Recommendations include investment being targeted to areas where PFR measures offer the greatest benefit and best
value for money It also calls on landlords to help protect their tenants by embedding PFR into housing improvements
Furthermore, it advocates for greater collaboration between local authorities and water companies to align investment plans
Minister for Water & Flooding Emma Hardy MP with Fernco Sales Director David Millward at MKM’s Anlaby branch
that the actions set out in FloodReady will now progress for deliver y through the multi-sectoral Leadership Group, Property Flood Resilience Roundtable and others to make the actions a reality to help protect people and property”
“The miser y that flooding causes is inevitably local – and therefore the response must be local. Local merchants can provide what’s needed for immediate relief – followed by pumps, dr yers, dehumidifiers and other materials & products in the resulting clear-up.”
Brett Amphlett, Policy & Public Affairs at the Builders Merchants Federation
and deliver resilience more effectively These recommendations represent a forward-looking approach to tackling the growing challenge of flooding in a changing climate.
Professor Peter Bonfield, lead for the Flood Ready Review, said: “Flooding presents a significant and growing risk to people, properties and businesses I was pleased to be invited to lead this independent review
FloodReady of how we can better mainstream property flood resilience
“FloodReady sets out how we can make flood resilience a normal part of how homes and businesses are built, maintained and repaired It shows the power of partnership working between government, insurers, local authorities and communities ”
Peter continued: “It is really heartening
Ser ving as part of the Review team, Brett Amphlett, Policy & Public Affairs Manager at the Builders Merchants Federation, said: “ The miser y that flooding causes is inevitably local, and therefore the response must be local from flood risk managers, builders’ merchants and others. Local merchants can provide what’s needed for immediate relief followed by pumps, dr yers, dehumidifiers and other materials & products in the resulting clear-up
“The BMF supports this Review and is promoting it to builders’ merchants and civils & drainage specialists in our supply chain especially in districts prone to flooding ”
As part of Flood Action Week (which ran from 13-18 October), the BMF and its members undertook significant activity around the countr y to support and promote the issue with merchants and manufacturers including Fernco and Bradfords, Travis Perkins, Huws Gray, MP Moran and others staging in-branch promotions, breakfast mornings and more.
Outreach to local councillors and the fire & rescue ser vices is a further element of the BMF contribution, whilst the body also extended its Flood Action Week activity to include, for example, a number of visits from constituency MPs to their local merchant to raise awareness and understanding (a focused extension to its ongoing ‘industr y and parliament programme ’ to drive engagement between the building materials sector and politicians)
On an ongoing basis, the BMF will be promoting the Action Plan contained in the Review to its builders’ merchant and civils & drainage specialist members, allowing them in turn to discuss the measures with their customers with the aim of growing the market for PFR materials, products and water management systems.
Fernco MD Lee Pashley discusses flood resilience measures with Chesterfield MP Toby Perkins at Huws Gray Building Supplies
Lee Pitcher, MP for Doncaster East and the Isle of Axholme, on a visit to Howarth Timber & Building Supplies in Thorne
T R A I N I N G Z O N E
Build your career with IoBM
Have you heard of IoBM – the Institute of Builders Merchants? It has been established for many years and was once a thriving organisation, but had lost some of its appeal before merging with the BMF a few years ago…
Following the merger, IoBM and BMF remained two separate organisations, each with ver y different roles BMF is the trade body for companies operating in the building materials sector, while IoBM is the professional body for individuals working in building materials
As the merchant sector continues to evolve, IoBM is proud to announce its relaunch, with a renewed focus on meeting the changing needs of industr y professionals and a determined resolve to grow IoBM membership by demonstrating that it is the professional body for ever y individual seeking to advance their career in merchanting
With a board of management that reflects the scope of individual membership categories which range from Student to Fellow IoBM’s mission is to champion the role of merchants, provide recognised qualifications, and offer other support to help individuals succeed in the sector
recognising the value and specialised skills gained through years of work experience. IoBM membership offers real value to anyone working in merchanting. In addition to greater access to professional recognition and structured learning pathways, members benefit from a variety of career development tools and the opportunity to be part of a connected community and a stronger industr y.
What’s in it for me?
Professional recognition: Stand out from the crowd, whether through work experience or recognised courses, all IoBM members have earned the post-nominal letters e g , AIBM (Associate Member of IoBM) that showcase their level of expertise and can take pride in being recognised as trusted professionals by their peers
Career progression: Study IoBM diplomas, apprenticeships, online courses and specialised
“IoBM’s membership offers real value to anyone working in merchanting. In addition to greater access to professional recognition and structured learning pathways, members benefit from a variety of career development tools — and the oppor tunity to be par t of a connected community and a stronger industr y. ”
A revitalised IoBM, supporting members at ever y career stage, will strengthen the profession While IoBM provides accredited qualifications for those who prefer academic study to advance their careers, it is equally inclusive of a non-academic approach,
training to develop your skills and open the door to new opportunities
Access to resources: From video inter views and post-event slides to case studies, mentoring articles, and a bespoke newsletter, IoBM membership provides access to a range of
effective resources to help you stay current and guide your career.
Exclusive events: Build valuable insights and forge connections with industr y peers and leaders at member-only regional meetings and the IoBM Conference which this year offered an exclusive insight into the merchant branch of the future, and how best to ser vice millennial customers and those who follow them.
Motivational mentorship: IoBM’s mentoring platform connects experienced mentors who understand the industr y with less experienced mentees to offer informed support and guidance that plays a crucial role in professional growth What’s even better is that both parties benefit, as giving back and sharing experience is equally valuable to the mentors’ leadership development.
The more members IoBM recruits, the stronger it will become. Individual membership starts from £20 per year By joining today, you can help IoBM turn merchanting into a recognised profession and a vibrant sector with attractive career opportunities.
If you would like to talk to someone about membership, call Sharon Maguire on 02476 854982, or email
sharon.maguire@bmf.org.uk. Then make your application via www rdr link/mbw005
■ BMF training ranges from formal Apprenticeships and, with leading British universities, sector-specific Diplomas, Degrees and a Masters Degree in Merchant Leadership and Strategy, to online product knowledge and other specialist skills training
The Encon Group has continued to invest in its team and its support for merchants with the promotion of James Robinson to National Sales Manager – Merchants James, previously Account Manager – North, joined the business in 2018 and ha built a wealth of experience in the builders’ merchant sector Merchant Development Director, Mike Beard, commented: “Merchants are a valuable customer group for our business and I’m incredibly pleased for James I’m confident he will continue to progress strongly, strengthening relationships and helping merchants maximise market opportunities ”
crete manufacturer H+H UK has announced the promotion of tthew Compton to Head of Merchant Accounts Matthew has ked for H+H for over nine years, most recently in the role of Account Manager
Having spent his entire career in the construction industry, thew brings a wealth of experience to the role A decade rking for a builders’ merchant has given him valuable insight o the type of support customers need, while his time at H+H s provided him with in-depth knowledge of the company ’ s oducts, people, and processes
Filstorage has appointed well-known industry expert Richard Johnson as Managing Director Richard, who can count Chartered Quantity Surveyor, Chartered Construction Manager and Executive MBA among his qualifications, brings 35 years ’ experience in the construction and storage sectors to the Yorkshire-based business
The move sees founder Paul Taylor take a back seat in the business (though he will remain an active member of the team) for the first time since establishing the company more than 30 years ago
Stephen Woolsey has been appointed as Senior Business Development Manager at Kudos Showers Based in Orpington, he will be supporting its distribution partners and growing the business for Kudos in London and the Southeast of England
Stephen brings lots of showering experience to the team, having worked n the market for the past nine years
Reporting to MD Mark Hill, Stephen said: I am looking forward to meeting all customers, both old and new, who have supported the Kudos brand and helped to showcase our products I am enjoying being part of this successful and long-established brand that continues to deliver both stylish and innovative showering solutions ”
Owlett-Jaton has welcomed back two long-standing colleagues in Paul Johnstone and Reza Jafari Paul initially joined the business six years ago as the ASM for Scotland, deciding to leave earlier this year He has now returned to the role and will build on his previous work of developing and maintaining good working relationships with customers, having successfully increased sales year on year
Reza, meanwhile, previously spent six successful years at JCP Fixings as Technical Manager, before leaving approximately two years ago to broaden his career in the construction sector Returning as Technical Strategy & Development Lead, he will be responsible for driving technical strategy, product development, partnerships and customerfacing solutions
Reza Jafari
Paul Johnstone
All in the deliver y
Delivering excellent service is fundamental for builders’ merchants seeking a competitive edge.
Stacey Booth, Head of Marketing & Portfolio at Okarno, examines how embracing smaller, more flexible deliveries enables merchants to differentiate themselves in a dynamic market.
Suppliers play a crucial role in tailoring products and ser vice offerings that support merchants’ ever yday operations and long-term growth Central to this is the consistent provision of in-demand products, dependable deliveries and expert guidance As market competition intensifies, innovative approaches to these fundamentals are increasingly essential for merchants aiming to differentiate themselves.
While bulk deliver y models have their benefits, smaller and mixed pallet deliveries with a 48-hour turnaround offer merchants greater flexibility This approach helps reduce overstocking, enables quick responses to market demands and allows merchants to trial new products or run promotions without large commitments, minimising risk and better gauging customer preferences
A mix of products and promotions
For painters, decorators, plumbers, electricians and beyond, the convenience of sourcing essential products such as Gyproc EasiFill, EasiFiller, scrim tapes and repair patches alongside other materials, as smaller and mixed pallets with a 48-hour delivery, is invaluable This is why we launched the Gyproc Express 48-hour delivery service, granting merchants swift access to our complete Gyproc jointing and filling range
This s er vice enables merchants to order smaller quantities more f requently,
maintain optimal sto ck le vels, and improve c ustomer satisfac tion
With the flexibility offered by smaller deliveries, merchants can also tailor their promotions to align with customer preferences and seasonal trends. For instance, by working with merchants to analyse sales data and customer feedback, we can help identify which products are in demand and create targeted promotions that appeal to them
Smaller and mixed pallet deliveries also provide an excellent, low-risk opportunity for merchants to trial new products By
“By par tnering with suppliers that offer smaller and mixed pallet deliveries with swift turnaround, merchants can better manage inventor y, free up valuable storage space and respond more effectively to changing customer needs.”
introducing a limited quantity of new lines, such as those from our range of jointing and filling products, they can gauge customer interest and adjust their inventor y accordingly
This approach not only reduces the risk of unsold stock but keeps the product offerings fresh and exciting
Emphasising sustainability
As the construction industr y becomes increasingly focused on sustainability, suppliers need to lead the way in sustainability initiatives and support merchants in their transition to net-zero
Our sustainability journey at Okarno has involved significant investment at our Nottingham headquarters For example, we have installed a biomass system that provides heating and hot water for the warehouse and offices, resulting in annual CO2 emissions savings of up to 150 tonnes
Additionally, our core HGV fleet now runs on hydrotreated vegetable oil (HVO), further reducing our carbon footprint
We’re equally committed to supporting biodiversity At our Ruddington site, 3 2 acres have been designated as a natural habitat for local wildlife. So far, we ’ ve planted more than 4,100 bulbs, 190 shrubs, and 445 trees, and we have ongoing plans to continue enhancing and maintaining this vital green space.
■ Okarno’s 90th anniversary milestone marks “a legacy of commitment to quality and sustainability” from the leading distributor of popular construction brands including Gyproc, Thistle, Dalapro, Blue Hawk and Weber MD Jason Smith commented: “As we celebrate our past, we also look forward to the future, continuing to innovate and provide exceptional service to merchants through sustainable delivery of leading product brands that meet their customers’ needs
“Reaching our 90th anniversary demonstrates that the Okarno brand has solid foundations built on purpose, energy and enthusiasm. These are the cornerstones of everything we do continually looking for ways to exceed customer expectations and deliver best-in-class, unique service that makes life easier for them ”
The Okarno journey has been marked by significant achievements, including the introduction of groundbreaking materials that have set new industry standards. Originally founded as Artex in 1935, the company pioneered textured finishes that became a staple in British homes
Over the decades, Artex evolved through innovation and strategic mergers to “better serve the building, construction and home improvement sectors” with the rebrand to Okarno in January 2024 intended to more fully reflect its role as “an essential fulfilment and supply chain partner for a range of leading construction products ”
The road ahead
By partnering with suppliers that offer smaller and mixed pallet deliveries with swift turnaround, merchants can better manage inventor y, free up valuable storage space and respond more effectively to changing customer needs This approach helps merchants reduce costs, minimise waste and focus resources where they have the greatest impact
A key strength of our business is our ability to source a wide range of products from local suppliers and Saint-Gobain products from our parent company, complemented by our flexible and prompt deliver y ser vice
Reaching our 90th anniversar y allows us to remind our customers of our cornerstones continually seeking ways to exceed customer expectations and deliver best-in-class ser vice We are proud to jointly share our 90th anniversar y with our parent company Saint-Gobain's 360th year.
■ For more information about Okarno and its product and delivery services, use the shortcode www.rdr.link/mbw006
An efficient & costeffective solution ROOFING REWARDS
Manager at Marley, highlights the advantages of the Ashmore Interlocking Double Plain tile — offering high coverage rates, installation flexibility and the required roof structure benefits, as pressure to complete projects efficiently continues to rise and budgets need to go further than ever.
Available in three popular colours, the Ashmore has a mock bond and a hidden interlock in the tail giving the appearance of a traditional double-lap plain roof tile but with the ease and speed of installation of a large format interlocking tile Furthermore, the Ashmore can help customers reduce material costs through better coverage per tile and the need for fewer battens when compared with standard concrete tiles
Concrete plain tiles require at least 10 linear metres of batten per m2 of the roof space. In contrast, the Ashmore can be installed with just 5 3 linear metres of batten per m2 of the roof This equates to an almost 50% saving on the quantity of battens needed
In addition, most concrete tile roofs require at least 60 tiles per m2 but the Ashmore solution enables a volume saving with just 17 5 tiles required per m2
This enables installers to finish works more quickly especially important on new-build developments where speed of construction is essential to enable other trades to start work inside properties
Delivering a minimum pitch of 22.5°, the tile can be laid to a much lower pitch than plain tiles, enabling it to be selected for more projects and providing a plain tile appearance for roofs which would not other wise be suitable. As expected from a Marley full roof system, it also comes with a comprehensive range of matching fittings and dr y fix accessories
A lighter option
With weight a critical consideration of any roof, it is important to lessen strain where possible And the Ashmore delivers tangible weight benefits versus a standard concrete tile (Ashmore can be as low as 48kg per m2, compared to the 78kg/m2 found with concrete plain tiles) The ability to install a lighter roof means additional costs for components such as larger rafters or extra supports will not be needed
■ For more information, visit Marley’s website via www.rdr.link/mbw007
External advances
Roly Ward, Head of Business Development at MEDITE TRIMAX, explains why advanced timber cladding is “the new essential” for your trade customers.
The UK construction industr y is navigating one of its most significant transformations in decades New mandates like the Future Homes Standard (FHS) and the overarching urgency of the UK Government’s 2050 net-zero target are forcing builders, architects and developers to source materials that fundamentally reduce a building’s carbon footprint and operational energ y demand
For merchants offering timber and joiner y solutions, this regulator y shift is the single biggest sales opportunity on the horizon
To capitalise, merchants must move beyond viewing cladding as just another timber product Instead, they must reposition themselves as providers of compliant, high-performance and future-proofed external systems
Accordingly, to deliver projects that consistently meet and exceed customers’ needs, merchants should supply advanced exterior timber solutions, such as acetylated products. These reinforced timber products meet strict requirements for durability, fire safety and sustainability
Shifting focus
The primar y objection from trade customers when purchasing a premium product is almost always the upfront cost.
Therefore, as merchants know, the best response is to shift the focus entirely to the product’s whole-life value
This approach frames the material as a long-term investment that reduces labour, maintenance and risk, translating the product’s key features into financial opportunities
“The primar y objection from trade customers when purchasing a premium product is almost always the upfront cost. Therefore, as merchants know, the best response is to shift the focus entirely to the product’s whole-life value.”
High-performance cladding, like acetylated timber, offers exceptional dimensional stability. Traditional timber panels naturally swell, shrink and warp due to changes in moisture, leading to costly callbacks for the installer and repeated maintenance for the homeowner.
By contrast, advanced exterior panels like MEDITE TRIMAX resist these conditions, offering exceptional performance and coming with a 50-year guarantee on the base panel
The direct sales benefit therefore comes from minimal maintenance and a drastically reduced risk of post-installation defects, saving the trade customer time and protecting their reputation two priceless benefits.
Furthermore, compliance is a financial risk The Future Homes Standard demands a dramatic reduction in a home’s carbon emissions, pushing the construction sector towards materials with low embodied carbon. Timber, being a naturally grown and carbon-sequestering material, is the sustainable solution
And by stocking and selling timber solutions that carry Class 1 durability the highest classification available for timber merchants can greatly simplify the builder’s compliance journey. In this way, merchants are not just selling a product so much as they are selling regulatory certainty which ensures that fitters are doing their part to contribute to national targets and regulations
Engineered for resilience
While the 50-year base panel guarantee provides assurance, the true confidence for the merchant lies in the superior technolog y that underpins the product. MEDITE
TRIMAX achieves its exceptional performance through the use of acetylated wood fibre This advanced manufacturing process structurally modifies the wood, making it inherently resistant to rot and fungal decay across its entire cross-section
This technological superiority ensures the panel consistently outperforms traditional materials, which often rely on topical treatments that wear off over time Crucially, the product is engineered for exceptional onsite resilience: even if the exterior coating sustains damage during handling or installation, the panel’s reinforced core remains largely unaffected
This structural integrity is vital, as it safeguards the building’s envelope and dramatically reduces the risk of long-term failure stemming from product deterioration By providing this level of inherent, deep-seated protection, merchants can offer customers a solution that minimises liability, reduces costly post-installation maintenance and solidifies a reputation as a supplier of materials that truly stand the test of time
Installer advantages
Beyond the long-term performance benefits, advanced timer cladding offers practical advantages that appeal directly to the installer’s key objectives: speed and efficiency MEDITE TRIMAX panels, as an example, are notably lightweight considering their strength, which translates into easier and faster handling, reducing strain on workers and saving valuable time and labour costs on site a key advantage when managing tight project schedules
Furthermore, the product provides remarkable versatility, simplifying the finishing process It is available in two options: either supplied pre-primed, ready for a final coat of paint on site, or fully finished in a range of colours This finished option is a major operational benefit, eliminating the time, weather-dependency and labour costs associated with painting after installation This flexibility allows the trade customer to achieve a high-quality finish immediately upon installation. By combining guaranteed longevity with on-site efficiency, merchants are investing in a premium, future-proof product that drives more profitable sales and, most importantly, satisfied customers who will return time and time again
■ For more information, and to order a sample of MEDITE TRIMAX, use the shortcode www.rdr.link/mbw008
Earlier this year, James Latham, the leading independent distributor of timber, panels and decorative surfaces, unveiled a new digital platform to showcase the unique features and benefits of Accoya — billed as one of the world’s most advanced, highperformance timbers.
An invitation to explore
Building on the success of its existing Digital Showroom and Cladding Visualiser, the ‘immersive experience’ of James Latham’s Explore Accoya platform represents a milestone in both organisations’ long-running partnership, providing a “unique opportunity to discover Accoya and get under the skin of the range, from each and ever y angle.”
Developed in close collaboration with leading creative agency Cyon, visitors to the site are able to gain a full understanding of the material’s unique properties including its “superior stability and durability” as a result of its acetylation process while experiencing its “near-unlimited design potential.”
The user-friendly interface and 3D visualiser ensures that the platform is no ordinary product showcase, instead offering a host of additional features to act as an in-depth information hub that contains a mix of video and written advice including technical details, data sheets and certificates, sustainability credentials, fixing guides, application advice, warranties, stock profiles and more
It also highlights how James Latham provides “that extra layer of ser vice” to make the specification and purchasing process seamless, from “unrivalled levels of stock and rapid sample deliver y ” to in-house experts who can advise on the best ways to get the most from Accoya.
And while plenty of inspirational case studies are featured to showcase the wider variety of creative and functional uses of Accoya, the powerful built-in visualiser further
sets this digital tool apart For example, the site empowers users to imagine how Accoya might work in both residential and commercial settings, with two specially developed 360° visualisations that contextualise a variety of different applications.
Whether cladding for a contemporar y home or external meeting pods in a modern
office’s outdoor area, specific touch points embedded on each simulation can be clicked to reveal full product information right through to a sample request
Adding another level of intuitiveness to the customer journey, Laura Keily, Head of Marketing at Accoya, said of the new site: “It’s great to have this new platform for James Latham and Accoya. It offers a seamless user experience that truly brings the benefits of Accoya to life Designed with user experience at its core, the platform centralises ever ything customers need into a single, streamlined destination perfectly suited to the demands of today’s busy lives ” Stuart Devoil, Group Head of Marketing at James Latham, added: “ This new tool will bring Accoya to a brand-new audience and remind existing end-users why they chose the material in the first place There’s so much to explore and I think that visitors will be truly astounded by how many high-demanding and unusual applications Accoya can be used for
“Explore Accoya brings the material to life in full 360° and will encourage users to really embrace all the incredible properties this wonder material offers But it’s not just about the visuals; we really wanted to provide a one-stop-shop for all information relating to Accoya I think it’s just as good technically as it is visually.”
■ To view James Latham’s Explore Accoya platform, use the shortcode www.rdr.link/mbw009
RACKING SAFETY
Are you meeting your legal requirements?
That cantilever racking in your yard or pallet racking in the warehouse plays a vital role in keeping your business running efficiently and profitably But did you know it could also be your biggest risk?
It only takes an investigation by the HSE following a serious accident to discover that you haven’t followed correct racking standards, and you could end up facing hefty fines and serious damage to your reputation
What are my racking legal requirements?
Your racking is classed as work equipment, which means it must meet HSE regulations such as the Provision and Use of Work Equipment (PUWER) and Health and Safety at Work Regulations However, these regulations only cover the correct use and maintenance of your racking
To protect your business, you must meet compliance standards at the ver y start of your racking’s journey
To know where to start, reference HSG76
Warehousing and Storage: A Guide to Health and Safety and SEMA Codes, which offer specific guidance on the design, installation and maintenance of racking equipment
While it’s not a legal requirement to follow these standards, the HSE could use these frameworks to take action against your business in the event of an accident.
How to meet your racking requirements
Once you understand the regulations, you must apply them during the lifetime of your racking:
● Racking design
Racking is an engineered structure that must fulfil set criteria to work as intended. HSG76
“To protect your business, you must meet compliance standards at the ver y star t of your racking’s journey.”
states it should be ‘of good mechanical construction, of sound material, adequate strength and installed and maintained in accordance with the manufacturer’s instructions.’
To meet these conditions, the design should conform to SEMA Design Codes or alternative European codes EN 15512 or FEM 10-2-09 Both are industr y-accepted standards that instruct on racking structural analysis, load capacity and safety factors
● Racking installation
Fail on the correct installation of your racking and the structure’s safety will be compromised, which is why HSG76 requires that ‘racking should only be installed by competent people in accordance with the manufacturer’s instructions ’ Within the industr y, many installers still ‘learn on the job’, which may not be enough to meet HSG76 requirements.
Nick Betteley, President of the Storage Equipment Manufacturers’ Association, ooks at the guidance racking owners must follow to ensure their business is compliant.
As the racking owner, you are responsible for checking that installers have attended a racking-specific installation course such as SEIRS (the Storage Equipment Installers Registration Scheme, operated by SEMA).
● Racking Usage
Once in place, you must check that the racking is maintained correctly HSG76 recommends nominating a ‘ person responsible for racking safety’ (PRRS)’. This is usually a member of your team who is responsible for racking safety and checking that regular Visual Inspections are conducted
To prepare your employees, they will need to go on a Rack Safety Awareness course such as the one from SEMA
● Racking Inspection
Finally, the Expert Inspection, which HSG76 recommends is ‘carried out by a technically competent person ’ To assist the industr y, SEMA runs the SEMA Approved Racking Inspector (SARI) initiative which sets a high benchmark for inspections
To earn their qualification, a SARI must undertake a rigorous training course which ensures they can deliver a high level of knowledge and industr y skills
Need help meeting industr y standards?
Why not contact a SEMA Member at sema.org.uk? Ever y member is audited, so you can be confident their work helps your business stay compliant and safe.
■ For more information and advice, contact SEMA by emailing enquiry@sema.org.uk or visit www sema org uk
From an enhanced customer service offering that also aims to cut carbon, Kelvin Timber states that it is demonstrating “the power of networks,” building close relationships with its customers and further facilitated through its membership of NMBS.
Building bridges
For 55 years, Kelvin Timber has been part of the merchanting landscape across Glasgow and the south of Scotland, supplying timber, doors and landscaping products. It has always been a well-respected business, but the way it is adapting to changing customer needs including through ser vicing a wider geographical demand is helping to make it stand out even more
Kelvin Timber states that it is working to create a highly supportive group of independent merchants and trusted trades And at the heart of this approach is a belief that a successful project depends on more than just the right materials it’s about making ever y part of the buying experience smoother, clearer and more aligned
Simplifying the conversations
When a customer begins a project, they often speak to several suppliers, chase down quotes from tradespeople and spend time tr ying to make sense of costs and materials From its two branches in Milngavie and Hamilton, close to Glasgow, the merchant says it is set on changing this process
“We’ve always kept things easy for our customers,” explains ecommerce manager Nicola Tierney “If our customers are unsure where to begin, we offer one-to-one advice We sit down and talk through their options
and costs And if plans change mid-way, we adapt. Because ever ything is managed in-house, there’s limited disruption
“Once products are chosen, the next questions are always, who can carr y out the installation and who can we trust to do a good job? That’s why we have created a director y of known and trusted tradespeople that customers can access through our website, for free ”
She adds: “We wanted to build a network where we put our customers in touch with the tradespeople we ’ ve worked with for years and allow them to take it from there This helps keep the work in our local area and ensures we support our loyal trade customers ”
Reaching further, working smarter
Significantly, as the business began receiving more requests from across the UK Nicola reveals that it is looking into launching a new approach to logistics. Rather than shipping ever ything from Glasgow, the team is currently in the process of developing a strateg y that coordinates with other NMBS suppliers
closer to the deliver y address to get them to deliver the product instead. This helps speed up lead times while cutting transport costs and reducing carbon emissions
“Someone might be ordering from us in Bristol, but they don’t need the deliver y coming all the way from Scotland,” Nicola says “Working with the NMBS supplier
network, we could offer faster lead times, fewer emissions and better ser vice, without the customer ever having to deal with multiple contacts or changing standards ”
Dean Hayward, Sales and Marketing Manager at NMBS, comments: “Kelvin Timber is exactly the kind of business our network is designed to support Its team is making great use of our national supplier reach to keep ser vice levels high, without having to invest in complex infrastructure
“It’s a smart, scalable way for independents to grow ”
For Kelvin Timber, the future lies in building more connections between customers, tradespeople and other independent businesses Nicola concludes: “As independent merchants, we don’t need to compete against each other when we can support each other instead. It doesn’t need big budgets or fancy apps Just good people, communication and shared values that can come together to provide better customer ser vice, while caring about the environment too.”
For Kelvin Timber, as the businesses continues to support its local community and look ahead to future opportunities, the backing of NMBS doesn’t just bring administrative benefits like centralised payments and competitive rebates; it builds the system that allows the national network to thrive
■ As the NMBS All-Industry Conference 2026 approaches, broadcaster and entrepreneur Jake Humphrey has been confirmed as the event’s host In a career that encompasses more than 20 years as an award-winning TV presenter, hosting Formula One, football and huge shows for the BBC, Channel 4, ITV and BT Sport, Jake is perhaps best known today for his work with The High Performance Podcast, which has over 100 million downloads
Taking place from 11–14 June next year at the Meliá Villaitana resort on Spain’s Costa Blanca, the conference will provide a rich agenda of activities, practical sessions and networking across the two-day business programme, exploring key themes including digitalisation and AI, retrofit market opportunities and the importance of market adaptability
For more information or to register your place, visit the NMBS Conference website via www.rdr.link/mbw010
■ For more information on NMBS, use the shortcode www.rdr.link/mbw011
Home grown highlights
MKM has joined forces with long-standing supplier James Jones & Sons to launch a nationwide campaign championing the use of British-grown C16 timber.
Supplying in excess of 150,000 tonnes of timber to tradespeople, developers and the general public across the UK each year reputedly the equivalent weight of more than 12,000 double-decker buses MKM Building Supplies and James Jones have teamed up for the Great British Timber Roadshow, putting the spotlight on C16’s strength, value and sustainability
Traditionally, assumptions have been that imported C24 timber is always the stronger or more suitable choice. However, for most projects from loft extensions and floor joists to walls, decking, fencing and garden structures C16 performs just as well
Accordingly, the campaign has been designed to bust myths and give branch teams and customers the know-how to make smart choices, combining in-branch education, staff training, digital content and promotional activity across MKM’s 135strong branch network A mobile roadshow has also been touring 20 key MKM locations, giving customers the chance to
learn more about C16 and take part in interactive activities.
In addition, James Jones has been hosting drop-in training sessions for branch teams, offering the chance to sharpen skills and stay up to date with the latest information Covering areas like conversion and span tables, storage best practice and customer guidance, the sessions have been tailored to strengthen the knowledge teams already have and ensuring even greater confidence when talking about C16.
Gareth Nicholls, the independent merchant’s Head of Timber Categor y, said: “At MKM, we ’ re all about doing what’s right for our customers and for the trade This focus is about cutting through the noise and giving people clear, practical info on C16, so they can pick the right timber for the job
“We’re determined to do our bit to back British-grown timber not just by talking about it, but by giving our branch teams the tools to have those conversations with customers James Jones is a partner we ’ ve worked with for almost 30 years we ’ re
“Traditionally, assumptions have been that impor ted C24 timber is always the stronger or more suitable choice. However, for most projects from loft extensions and floor joists to walls, decking, fencing and garden structures C16 per forms just as well.”
proud to shine a light on the benefits of British timber.”
Emma Loftus, the supplier’s Group Marketing Manager, added: “ Too often, C24 is specified by default but C16 is suitable for most ever yday projects By choosing C16, tradespeople and homeowners can support British forestr y, protect jobs and cut down on timber miles Our zero-waste approach also means customers know they’re choosing a sustainable option that makes the most of ever y tree.
“ This is a brilliant campaign with MKM a merchant determined to do its bit for British timber. We can’t wait to get out on the road, have conversations that keep branches informed or even change perceptions about C16.”
The British forestr y industr y contributes £3bn to the economy and supports more than 34,000 jobs And all C16 timber supplied by James Jones is grown in the UK, with a zero-waste
manufacturing process that ensures ever y part of the tree is used whether for construction timber, engineered timber products, OSB or even animal bedding
The campaign also ties into wider industr y efforts to promote British-grown timber, with James Jones working
alongside other leading UK suppliers and trade bodies to highlight the benefits of choosing British timber
The activity comes at a time when James Jones is also celebrating the 25th anniversar y of its Lockerbie sawmill, one of its 24 sites across the UK 25 years ago, the original
pallet mill, Lockerbie 1, was under construction, transforming the landscape of the Stevens Croft site and the shape of timber processing in Southwest Scotland. The site now employs around 200 direct employees from the local area
General Manager Rob MacKenna commented: “ This is a major milestone for the site and since its inception, we have invested over £100million and produced around 6million m3 of sawn timber. We are delighted to celebrate our anniversar y and it stands as a testament to the dedication, hard work and innovation of ever yone involved over the years Recognition is due too to the visionaries on the Board at the time to build on a greenfield site ”
■ For more information on the Great British Timber Roadshow and James Jones’ full portfolio of products and ser vices for merchants, use the shortcode www.rdr.link/mbw012
TIMBER DEVELOPMENT UK WOOD CAMPUS
TDUK has launched Wood Campus, a brand-new “online school designed to provide flexible, accessible training for timber traders across the UK ”
Developed in partnership with Swedish Wood, the platform offers more than 60 courses and hundreds of hours of potential learning, supporting everyone from timber traders to contractors and designers
“Customers and specifiers want to know that the materials they buy are responsibly sourced, high quality, and fully compliant with regulations To make this happen, we need to ensure all members of the timber supply chain are equipped to succeed,” said David Hopkins, Chief Executive of TDUK
“Wood Campus gives our members the tools they need to deepen their knowledge of timber, strengthen customer relationships, and ensure the long-term credibility of their businesses with knowledgeable staff able to underpin ‘Timber you can Trust’ ” Wood Campus will act as a hub for skills development, with learners able to complete individual courses at their own pace or work towards industryrecognised certification through a newly developed flagship programme for the timber sector, ‘The Essentials of Timber Supply’.
This is the first programme made available in TDUK’s Timber Essentials Series which will cover the entire supply chain, all the way from forest to customer to specifier, allowing learners to engage with dozens of timber products from solid wood products such as CLS, through to engineered timbers, MDF, decorative panels, decking, fencing and cladding
■ Find out more via www.rdr.link/mbw013
JB KIND DOORS NEW DISTRIBUTION CENTRE
Following its acquisition in January 2025, JB Kind’s parent company Tiger Investment Group has made “significant investment” in a new distribution warehouse in Barnsley, South Yorkshire with the new facility doubling the distributor’s previous storage capacity to 74,000 sq ft Working alongside sister company Distinction Doors, a leading composite door supplier also owned by Tiger Investment Group, the new centre can hold up to 80,000 doors and is supported by an automated scanning and picking system which is designed to speed up picking, packing and dispatch allowing customers to select a prompt delivery day when placing their orders.
JB Kind’s Sales, Customer Service and Marketing teams have also relocated to a new office in Ashby-de-la-Zouch, Leicestershire, close to its previous site. Now fully integrated into a new operating system, they are focused on “providing customers with a more responsive, efficient, and reliable service.”
www.rdr.link/mbw014
WYCKHAM BLACKWELL 10 YEARS OF GROWTH
With a timber trading legacy stretching back to 1884, Wyckham Blackwell is celebrating 10 years of “significant growth and innovation” under the ownership of Stephen Thompstone and the Keystone Group Since its acquisition in 2015, the company has expanded significantly, with the Group now reportedly one of the UK’s largest timber engineering businesses, with over 700 employees nationwide and an annual turnover in excess of £100 million
Over the last 10 years, the BMF supplier member has invested “close to £40 million” in Capital Expenditure covering state-of-the-art manufacturing facilities, equipment, advanced technology Stephen Thompstone commented: “Our vision from day one has been to build on the Wyckham Blackwell rich heritage and create a business that aims to lead the industry in quality, innovation and service
“A decade on, we are proud of the partnerships we’ve built, the talented teams we’ve developed, and the role we play in delivering smarter, more sustainable construction solutions and designs for our customers.”
■ Discover more via www.rdr.link/mbw015
SR TIMBER GRADED ROOFING BATTEN
Nevson Roofing, the specialist roofing contractor for the King’s Gate Library refurbishment project in Macclesfield, has selected PREMIUM GOLD graded roofing batten from SR Timber to support the slates on this prestigious heritage project. The work has seen the refurbishment of the old King’s School library and lodge house to become six unique homes
Nevson Roofing undertook the complex restoration of the slate roof which, following many extensions to the building over the years, had a complex interconnected layout The contractors worked alongside AccuRoof, part of SIG Roofing, to source historically appropriate materials, including over 40,000 SIGA 32 slates, which were hand-laid using specialist hooks and copper nails to accommodate steep pitches and high wind exposure.
5,000m of the SR Timber quality graded roofing batten 25x50mm was installed to support the slates All roofing products were delivered by the SIG Roofing branch in Liverpool
■ Find out more about the SR Timber PREMIUM GOLD roofing batten through www.rdr.link/mbw016
PLUMBING & HEATING
Great expectations
Aleading name in press solutions and a trusted manufacturer of quality plumbing products since 1926, Instantor joined the Plumbing Heating Group (PHG) as a supplier in June 2025 As the UK’s leading merchant buying group for plumbing, heating and bathrooms, PHG is a powerful network of merchant members who represent 276 branches, 248 plumbing and heating trade counters and 137 bathroom showrooms across the UK
Since becoming a PHG supplier, Instantor reports that it has made “strong progress in building partnerships with the group ’ s merchant members,” extending the availability of its products throughout the UK following its expansion into the market from its Irish base in 2024
Shared values
The partnership was initiated by the family-owned merchant Beggs and Partners, which Instantor has supplied and worked with for a number of years in Northern Ireland, building a strong and trusted working relationship As long-standing members of PHG, Beggs and Partners recognised the value that Instantor could bring to the wider group and invited it to
tender to become a PHG supplier
John Dicken, Commercial Director at PHG, said: “It quickly became clear that there are strong synergies between PHG and Instantor After visiting Instantor’s headquarters in Dublin and seeing the quality of its products and training facilities first-hand, we were confident this would become a successful and valuable partnership
“Instantor was seeking to work with UK merchants, who pride themselves on being quality-focused businesses, often family-run, built on excellent ser vice with an accessible stockholding and strong technical support. At PHG, we are committed to partnering with suppliers who embody the same ethos and so our collaboration was a natural fit.”
Trend setting
A key challenge in the industr y is the growing shortage of heating and plumbing engineers, driving demand for time-saving technologies that support best practice installations This trend is accelerating the shift towards press fit solutions whether it is copper, multilayer pipe or stainless steel and Instantor is driving that change.
The supplier provides press fittings, pipes and tools, designed as flame-free, quick and
“We wanted to take a targeted approach to building our UK stockists to ensure our Area Sales Managers can work with individual branches and provide the exceptional ser vice we pride ourselves on. ” Dan Wild, UK Sales Director for Instantor
Offering insight into how collaboration builds strength and confidence within the industry, especially in a challenging market, Instantor and PHG discuss their recent partnership and the benefits it is already providing to the group’s merchant members.
reliable solutions for plumbing projects on any scale This includes the Instantor Press System (an all-in-one solution combining press fittings and multilayer Pex-Al-Pex pipe), Instantor Copper Press, and R-Press fittings for air conditioning and refrigeration applications. The installer simply crimps the fitting securely on to the pipe in seconds, saving up to 35% in time when compared to more traditional methods.
Through its partnership with PHG, Instantor is able to extend the reach of these innovative, time-saving products to merchants and installers across the UK
What’s more, both organisations are driven by quality As Dan Wild, the supplier’s UK Sales Director, explains: “Instantor has developed an offering that extends way beyond price This includes proven products, a knowledgeable sales team, our Mobile Training Academy, comprehensive competency training programme, and warranties of up to 50 years.
“Our extensive on-the-ground UK stocks including over 1,000 pallet spaces are also aligned with PHG’s commitment to exceptional stock availability”
Additionally, commercial installers are increasingly moving away from copper in favour of Multilayer Composite Pipes
PHG at Instantor’s Head Of fice with the Mobile Training Academy
Instantor’s extensive UK stock holding
(MLCP) Accordingly, they are seeking brands that provide product training, compatible press tools, lengthy warranties and a wide range of products Here, the Instantor MLCP range is said to boast a comprehensive choice of sizes and includes insulated options that comply with both Part L energ y efficiency requirements and fire safety with a BL rating to EN13501
Merchant support
To help merchants reduce the capital tied up in stock, Instantor provides PHG with a “flexible and responsive” supply model This
includes competitive minimum order values alongside the ability to quickly replenish stock from a UK located warehouse rather than from mainland Europe
Typical lead times within the UK are two-three days Where required, orders placed before 2pm can also be delivered next day to respond to certain PHG member requirements
Furthermore, Instantor states that it is working with PHG to offer comprehensive support for the group ’ s merchant members. This includes a raft of promotions that are running throughout Q4 2025, as well as
marketing materials and collateral The Instantor Mobile Training Academy, meanwhile, is visiting merchants’ premises to train trade counter staff and the supplier’s team is also providing on-site training for PHG customers and contractors.
Dan concludes: “Working with PHG has helped us to build meaningful partnerships with merchants throughout the UK We wanted to take a targeted approach to building our UK stockists to ensure our Area Sales Managers can work with individual branches and provide the exceptional ser vice we pride ourselves on
“We hold regular review meetings to ensure partners have the tools, training and stock they need By working closely together, we can respond quickly to opportunities, share feedback and ensure that customers benefit from the quality and reliability that Instantor is renowned for ”
■ For more information on Instantor and its support ser vices for merchants, use the shortcode www.rdr.link/mbw017
The partnership between Instantor and PHG was initiated by the family-owned merchant, Beggs and Partners
PLUMBING & HEATING
The missing link?
Positioning the technolog y as a highly effective solution to lower carbon heating, a new trial has found that hybrid heat systems “ can effectively heat homes in the UK while still working towards the countr y ’ s net zero goals,” as a weighted average of 94% of annual heat demand would come from the heat pump element
The joint research project between manufacturer Worcester Bosch and University of Salford took place at the latter’s Energ y House Lab a full-scale reconstruction of a pre-1920 end-terrace home, as commonly found across the UK, that could simulate different outdoor temperatures ranging from -3°C to 16°C. Accordingly, the findings from the trial are claimed to show that a hybrid system can perform “exceptionally well” in typical UK homes Based on the analysed data from the trial, a hybrid heat pump has the potential to:
● Deliver a weighted average of 94% of the total annual heat demand from the heat pump element
● See the heat pump handle 100% of the heating requirements when outdoor temperature is 7°C or above and when at its coldest (-3°C), contribute above 70% of the total space heating
● Reduce 1,270kg of CO2 compared to a boiler-only saving approximately 77% of the carbon savings of a full heat pump
The trial involved a ‘bivalent parallel system’ where a heat pump and boiler run in
parallel via a smart ‘hybrid manager ’ The heat pump acts as the primar y heat source, with the boiler only adding supplementar y heat to meet demand when the outdoor temperature drops This is said to enable efficient heat deliver y particularly during winter peaks when demand is at its highest
The findings confirm that a hybrid heat pump system offers “real, practical benefits for homeowners, without the need for costly and disruptive preparator y work to their properties ” These include:
“We
believe government recognition and financial suppor t for hybrid heat pumps, such as including this proven technology in the Boiler Upgrade Scheme (BUS), presents an oppor tunity to make the transition to lower carbon heating faster, fairer and more effective.”
● Savings of £79 on annual energ y bills compared to a standalone gas fired boiler
● Improved the Energ y Performance Certificate (EPC) rating of the
As
an “industry-first” trial shows hybrid heating technology to be a highly effective solution to lower carbon heating for UK homes, Worcester Bosch is calling on government to “seriously consider including hybrids in the Boiler Upgrade Scheme.”
property from Band D to C a key government target
● Provide a more cost-effective route to lower carbon heating, delivering 1 5x the present carbon savings per pound of public spending.
A push for polic y change
Worcester Bosch believes the findings present “strong evidence that hybrid heat systems should be considered in government initiatives that encourage increased uptake of lower-carbon technologies.” CEO Carl Arntzen commented: “Lowering the carbon emissions of the UK’s homes is a shared goal that requires a range of effective and accessible solutions The findings from our work with the University of Salford are clear : bivalent parallel hybrid heat pumps are a practical and highly effective technolog y for the UK today
“We believe government recognition and financial support for hybrid heat pumps, such as including this proven technolog y in the Boiler Upgrade Scheme (BUS), presents an opportunity to make the transition to lower carbon heating faster, fairer and more effective It offers a practical and accessible stepping-stone on the journey to net zero for millions of households ”
■ For more information from Worcester Bosch and to access the hybrid trial whitepaper, use the shortcode www.rdr.link/mbw018
&
Customer considerations
The fourth annual Installer Skills Sur vey from Baxi has revealed that 59% of installers are either “already developing the skills to fit heat pumps or intending to do so within the next few years. ” Furthermore, as the majority of installer operators are either sole traders or ver y small businesses with just two or three employees, the trend is to partner with other companies that can provide complimentar y ser vices, such as system design, installation support or financing.
Indeed, the number of installers citing a lack of training as a barrier has fallen by 18 percentage points compared with 2024, suggesting that industry investment in training is beginning to pay off Baxi alone has seen over 1,000 installers attend its own heat pump training courses over the last 12 months
Moreover, with heating engineers most frequently citing providing a good ser vice to customers (85%) as the main driver in their work, Baxi concludes that this “ sense of professionalism” partly explains why some installers hesitate to recommend new technologies until they feel fully competent
Breaking down barriers
Despite this interest in being prepared, a “lack of consumer demand” remains the number one barrier to heat pump uptake with 60% of installers citing this as the main barrier. In
addition, the challenge of converting installer interest into real-world installations was heightened by the 2025 Survey showing that “attitudes of some segments of the heating engineer population are becoming more sceptical of heat pumps and towards net zero more broadly, reflecting the increasingly divisive narratives on the topic from across the political spectrum.”
Similarly, a recurring theme in Baxi’s annual sur veys has been a generational divide in attitudes to retraining. Installers approaching retirement are generally less inclined to invest in developing new skills, while those earlier in their careers are more open to diversifying their expertise
Despite this, and while many households continue to prefer a straightfor ward like-for-like boiler replacement, 2024 was still a record year for UK heat pump sales
Consumer data from this year ’ s Which? Sustainability Tracker report, meanwhile, has
Separate surveys from Baxi and City Plumbing alongside recent research from consumer organisation Which? have provided essential insight into trade and homeowner perspectives on the renewables transition, highlighting the remaining barriers to wider adoption whilst also outlining the significant sales opportunity that heat pumps, hybrid systems, integrated smart controls and more can offer the wider merchant sector. PBM highlights some of the key findings.
revealed that households are increasingly open to getting a heat pump, but adoption has only reached around 3% (an increase from 2% in both 2023 and 2024) as homeowners struggle to make the switch. However, this relative inertia should not be mistaken for a lack of consumer interest in the technology as the research shows that, in the last year, awareness and understanding of what heat pumps are has risen from 56% to 64% and the number of homeowners that are open to installing one has climbed from a quarter (26%) to a third (33%)
Government support
Costs continue to be a barrier, with financial concerns remaining central for homeowners both in terms of the initial installation costs and ongoing consumer worries about energ y prices (79%) However, Which? research suggests that better addressing such financial concerns in initiatives like the
government’s forthcoming Warm Homes Plan for example, through grant funding and meaningful financial products alongside more effectively emphasising the potential for reduced running costs would “create a strong incentive for consumers to switch to a heat pump, ” with 31% of those considering the move saying that lower energ y bills would be the “most likely factor” to encourage them to install one
Alongside financial measures, Which? argues that the government “should build confidence and address homeowners’ questions about the suitability of heat pumps for heating their homes by ensuring they
have access to good quality independent information and advice ”
Finally, City Plumbing’s latest Taking the Temperature report shows clear signs that installer confidence in the heat pump market is growing. Its research shows that across the UK, 58% of professionals have already trained or upskilled in heat pumps, with a further 34% planning to do so within the next 12 months Only 8% say they have not been trained and do not plan to train in heat pumps
Expected customer demand (37%), the chance to gain a competitive advantage (34%) and personal interest in renewable
technologies (38%) were cited as key motivators for training
However, the City Plumbing findings also reflect the common barriers to upskilling in renewables, with respondents referencing the cost (28%), a lack of local offering (24%) with significant regional disparities across the country in addition to difficulties in taking time off work (24%) to attend sessions A further 24% also cited “not enough customer demand” to justify the undertaking
Hemal Morjaria, MD for Heating & Renewables at City Plumbing, said: “Our research shows clear progress on heat pump training, but some disparities between the regions Although it’s positive to see so many upskilling, it’s important that we continue to support installers especially sole traders and small businesses with affordable and accessible training to future-proof the industr y, which plays an essential part in the UK’s net zero ambitions ”
Heat pump partnerships
g g continues, increasing numbers of merchants are ramping up supply arrangements with specialist manufacturers to ensure they can access the expertise, product availability and installer training support required to both drive up and service growing demand. PBM considers some of the latest partnerships between heat pump manufacturers and merchants across the industry spectrum.
WOLSELEY GROUP HAIER HVAC SOLUTIONS
Expanding Wolseley’s renewables range and improving access to low-carbon technologies for UK installers, Haier’s range of renewable products including air source heat pumps, smart controls, and battery storage systems is now available through the 420+ branches of Plumb Centre nationwide
“This par tnership is not just about product, it’s also about training, suppor t and capability.”
John Hancock, Chief Operating Officer at Wolseley
The partnership builds on the Group’s growing investment in the renewables market, including the launch earlier this year of Renewables Centre a new brand that supports installers with training, accredited system design and “expert technical guidance” as they build capability in low-carbon systems
John Hancock, the specialist merchant’s Chief Operating Officer, said: “This partnership with Haier HVAC Solutions reflects our continued investment in building a strong, future-ready renewables proposition for the trade But it’s not just about product, it’s also about training, support and capability. With Haier’s innovation and global credibility, and our national Plumb Centre branch reach and Renewables Centre expertise, we’re giving installers a full-service solution to help them succeed in the fast-changing renewables market.”
Dimos Vasilakis, Haier’s Head of Sales UK & Ireland from Haier, added: “This strategic partnership with Wolseley, a trusted leader in HVAC distribution, marks an important milestone for Haier HVAC UK. Together, we’re bringing innovative, energy-efficient systems to a wider customer base and delivering the value, service and sustainability that the UK market is demanding ”
■ For more information on Haier, use the shortcode www.rdr.link/mbw019
JAMES HARGREAVES
DAIKIN SUSTAINABLE HOME CENTRE
Over the summer, Daikin opened a new Sustainable Home Centre at the James Hargreaves depot in Bradford, becoming its fourth to be launched in partnership with the leading independent plumbers’ merchant Open to both local installers and homeowners in the region, visitors have the opportunity to view the heat pumps and innovative technology up close
And in addition to serving as a showroom, the Centre also functions as a training facility and a stock list for installers transitioning to renewable energy technologies.
Gary Beaumont, Sales Director at James Hargreaves, said at the launch event: “We know how important it is for tradespeople to have access to the right products and the training they need to stay ahead, especially as we all move towards more sustainable homes This Centre makes it simple and straightforward for our installers to develop their heat pump skills and get hands-on with the latest technology
“Plus, it gives homeowners a chance to see these environmentally friendly heating solutions up close and understand the benefits for themselves ’’
Iain Bevan, Commercial Manager of Heating & Renewables at Daikin UK, added: “Our studies reveal that a staggering 68% of homeowners are unaware of the significantly higher energy efficiency of heat pumps over gas boilers While gas boilers operate at 70-90% efficiency, heat pumps soar between 300-400%
“There is an essential need to educate homeowners about heat pump technology, and our Sustainable Home Centres within the James Hargreaves branches offer the ideal platform for such endeavours ’’
■ Find out more about Daikin’s support for merchants via www.rdr.link/mbw020
Duftons, reportedly the largest independent plumbing and heating merchant in Yorkshire with 13 branches across the region, has become the latest official Samsung distributor. Building on an already long-standing relationship, the official partnership comes as the demand for Samsung products in Duftons’ branches continues to grow, particularly amongst developers
The team at Duftons will now work directly with Samsung’s team to provide installers with additional resources and product expertise to meet the continued demand for high-performance heating solutions As a result, the merchant will be able to grow the relevant training and technical support it currently provides to customers at both its Leeds and Durham-based training centres
Michael Rush, Duftons’ Head of Renewables, said: “We’ve seen demand for heat pumps rise with key drivers like the upcoming Future Homes Standard This partnership will also play a key role in helping us to expand our heat pump offering and resources, both online and in-branch ”
Ian Barnes, Business Development Manager at Samsung, said: “We’re delighted to welcome Duftons on board as one of our official distributors. Duftons is a trusted merchant and this partnership will also allow us to expand our reach and offering, enabling more installers and end-users across the region to access and make the most of our solutions ”
■ More information on Samsung Climate Solutions can be found through www.rdr.link/mbw021
PLUMBING & HEATING
Planning for a brighter future
At a recent media event at Kew Gardens, Stelrad gave an update on the radiator marketplace and the company’s plans for a future increasingly looking to be dominated by low temperature, renewable heating systems as the Government strives towards zero carbon and a reduced reliance on fossil fuels.
Citing data from BRG Building Solutions that Stelrad is “ now the number one radiator manufacturer in the UK and in mainland Europe,” Marketing Manager Chris Har vey explained that while the business is still predominantly a manufacturer and supplier of steel panel radiators, through its four strategic objectives of growing market share still further, improving the product mix, optimising its routes to market and positioning itself effectively for decarbonisation in the industr y it is making huge strides in “growing its
share of the premium panel radiator marketplace” and to “capture the structural growth opportunity (that is) driving demand for higher margins and higher value added products ”
The UK radiator market saw a reduction of 9% in 2024, but it is “going to see sustained growth over the next four years ” Moreover, the research showed that there has been 242% growth in the designer radiator marketplace since 2015 and accordingly, premium steel panel and designer radiator ranges “offer a notable opportunity in the next few years as the demand for them grows year on year ”
Steel panel radiators “will remain the leading emitter technology regardless of heat source, ” being common to all countries across the UK and Europe for new build and RMI markets. They offer proven technology, they are easy to install, benefit from long life, offer a fast response time and are fully recyclable
However, they are heavy and you do need larger size radiators for low temperature
heating systems hence the growing popularity of K3 format radiators that offer increased metal surface areas from the same radiator footprint of a K1 or K2 radiator
Installation costs and running costs are low compared to competitor emitter types.
Importantly, Chris explained, Stelrad’s radiators are ‘fit for the future’ designed for the decades ahead with the product development strateg y within the Stelrad Radiators Group positioning it “effectively for profitable growth, however the market develops over the longer term ”
Its plans for the future include production of high output conventional radiators, the development of hybrid products for low temperature systems and the introduction of electric radiators into the markets, “ready to respond when electricity prices drop making electric heating an even more attractive alternative ”
Stelrad has also been working closely with new build, social housing and commercial specifiers “to find cost-effective, high-performance solutions for low temperature heating systems” with the arrival of K3s, vertical radiator options, the new 900mm height, 200mm height and 1200mm height radiator
options. Moreover, the average heat output per radiator has improved by 7% since by the first half of the year
A relatively a new entrant in the electric radiator marketplace, Chris said that “ even so sales have exceeded expectations significantly since the launch in the UK and Ireland in 2023 ” There was a 309% increase in sales in the first half of 2025 when compared to the first half of 2024 and
I n branc h training
“significant growth” is expected over and above these figures in 2025/26
Recent new products have included the UK launch of the Hudevad P5 range of horizontal and vertical radiators in the past twelve months, available in K1, K2 and K3 horizontal and K2 vertical formats comprising 62 models in total “Robust and durable,” the P5 has a 2mm thick steel pressed steel fascia
Stelrad has launched a new ‘in branch’ training initiative, targeted at installers and merchant staff alike. The new courses follow on from its recently updated CPD presentations to support customers and staff at branch level, with the resources covering a broad spectrum of industry insights, business context and product knowledge
The hour-long training sessions can be adapted to meet the specific requirements of each branch and are designed to reinforce Stelrad’s USPs and free service messaging, boosting product understanding and to build up-selling confidence whilst also strengthening face-to-face engagement between branch staff and the Stelrad Brand Specialists teams in their area
Marketing Communications Manager Sarah Baker explained: “This free training opportunity can strengthen the branch team’s understanding of heating and radiators and why they are fit for the future as renewable heating systems kick in across the UK ”
The company also launched its Green Compact Series, manufactured using ArcelorMittal XCarb steel to offer a 66% reduction in embodied carbon compared to conventionally manufactured models (as supported by an independently verified EPD)
And with the sustained rise of coloured radiators, Stelrad has introduced a new ser vice offering to provide many of its radiators in a range of up to 55 RAL colours delivered within 14 working days of an order being placed It stocks a number of its most popular coloured radiators for immediate deliver y, but this new “flexible and rapid response ” ser vice is designed to meet the needs of customers “unable to wait the standard eight weeks for deliver y of specific sizes in exact colours ”
■ For more information on Stelrad and its support ser vices for merchants, use the shortcode www.rdr.link/mbw022
Smart home demand
When asked ab out consumer enthusiasm for smar t home technolog y, 96% of the sur ve yed installers re vealed that their c ustomers had demonstrated an interest in smar t integrated pro duc t s olutions Indeed, the demand for smar t home technolog y now als o expands past just heating controls. Sur ve y resp ondents rep or ted that outside of heating controls, smar t lig hting was the most p opular element of smar t technolog y, with 56% stating their c ustomers c urrently have or would b e interested in adding this to their home
When building a complete smar t home, other de vices such as smar t alarms (36%) and a range of s ens ors, including water leak s ens ors (13%), window and do or s ens ors (12%), and humidity s ens ors (11%), were als o found to b e of interest or already pres ent in homes
As home technology evolves, the research reinforces that so do the desires of homeowners with a majority looking for a more comprehensive approach that integrates more than smart heating controls This also demonstrates the importance for merchants and installers to have an awareness of a broader range of home technology
Nick Hunt, UK Sales and Marketing Direc tor at Drayton, commented: “ The results of our sur ve y emphasis e that the
needs of c ustomers are continuing to change in line with the e volution of technolog y Tradesp eople need to b e well-equipp ed to match thes e demands by of fering a reliable system that simply
Outlining the opportunities for merchants, Drayton recently surveyed heating engineers, electricians, heat pump installers and plumbers about homeowner appetite for smart home technology.
one that is compatible with rene wable heating s olutions to ensure homes are futurepro ofed, as the res earch showed that 66% of homeowners were considering making the switch to a rene wable s olution such as heat pumps or s olar panels ”
Nick continued: “ The res earch hig hlig hts the opp or tunities available to installers throug h the growing interest in smar t home s olutions and with systems like Wis er 2nd G eneration, installers can conf idently of fer their c ustomers the means to a s eamlessly smar ter, more connec ted home ”
incor p orates a variety of smar t home technologies as the y b ecome more pre valent in homes
“Howe ver, w hen installers are recommending smar t home s olutions, it is cr ucial that the y consider recommending
L aunched earlier this year, Wis er 2nd G eneration gives installers the ability to “provide their c ustomers with a smar ter, b etter-connec ted home, supp or ted by a range of ne w pro duc ts that s eamlessly integrate into the system ” Thes e include the Smoke Alarm, Window and Do or S ens or, Water L eakage S ens or, Temp erature and Humidity S ens or, Motion S ens or, Lig hting Dimmer Micromo dule, Shades C ontrol Micromo dule and Power Micromo dule, w hich are all “conveniently controlled” throug h the Wis er Home App
■ Discover more about Drayton’s extensive range of products, including Wiser 2nd Generation, by using the shortcode www.rdr.link/mbw023
Wiser 2nd Gen Humidity sensor
The Wiser 2nd Generation Door Sensor
NAVIGATOR MSL
MAGBLU CIRCULATING PUMP
Billed as being compact in size and powerful in performance, Navigator MSL has launched the MAGBLU™ THORSYS 8M Heat Pump Circulating Pump
Specifically designed for heat pump systems, the high-efficiency pump is said to deliver an impressive 8 1 metre head and 3 6 m³/h flow rate, making it ideal for demanding renewable installations
With a 135mm body, the unit is designed to offer exceptional output in a compact form making it suitable for tight spaces without compromising on performance It features 9-speed control, quiet operation and energy efficiency with EEI < 0 21, all backed by full UK and EU compliance.
■ Use the shortcode www.rdr.link/mbw024 to find out more.
FLOGAS BRITAIN AVANTIGAS CYLINDERS ACQUISITION
Marking another step forward in strengthening its national off-grid energy network and making things easier for customers, Flogas Britain has announced the acquisition of AvantiGas’ cylinder business The acquisition includes AvantiGas’ cylinder stock, customer accounts and transportation assets related to its Cylinder business
The deal also sees a number of AvantiGas Cylinder colleagues joining the Flogas team, with the business stating that it is working to ensure there is “no disruption to supply and that every customer has what they need, when they need it ”
■ For more information, see www.rdr.link/mbw025
DAB PUMPS ESYBOX POP
The newest and smallest member of the EsyBox family, the EsyBox Pop is still “packed with smart technology” yet will slot into the tightest of spaces to deliver “a serious performance boost” to water pressure systems WRAS approved for UK drinking water and an iF Design Award 2025 winner, the safe and stylish unit can be tucked neatly under a sink or hidden away in a bathroom cupboard.
Said to take the hassle out of installation, it arrives fully assembled with no extras or add-ons needed whilst rotatable fittings mean installers can work quickly and neatly without reworking existing pipework.
■ Enter www rdr link/mbw026 for full details
KNIPEX MODULAR BACKPACK AND TOOL CASE
Stocked with a selection of 17 brand tools, including 12 from KNIPEX, to cover essential plumbing and HVAC work, the supplier’s Modular X18 Tool
Backpack (00 21 50 S) and Robust26 Move Tool Case (00 21 33 S) are described as proven, practical solutions that combine smart design with a top-quality build to give tradespeople dependable transport solutions for their everyday kit
The durable and flexible 18-litre capacity Modular X18 has been designed to keep everything in order and comfortable to carry, even when loaded with a full set of tools For those who prefer to wheel their gear, the dustproof, watertight and impact-resistant Robust26 Move offers tough protection in a practical package
■ Discover more via www.rdr.link/mbw027
SALAMANDER PUMPS
5 0 BAR TANKBOOST MODEL
Launched to meet demand from installers for a higher-pressure solution for larger, multi-level properties with several outlets and increased water consumption, the new 5 0 bar TankBoost variant combines a storage tank with a submerged pump for quiet running.
Designed for mains-fed systems with typical applications including houses of multiple occupancy, B&Bs, hotels, small gyms, salons, restaurants and cafes, the unit increases pressure and flow across multiple outlets and across multiple floors at the same time and will deliver water pressure and flow up to 5 0 bar and 120 L/min
■ For more on the full TankBoost range, use the shortcode www.rdr.link/mbw028
Stand and deliver
With a portfolio that includes premium, professional-grade tools and accessories, on-sight lighting solutions and innovative ladders, Hultafors Group UK says its merchandising support — including new mini stands and CDUs ensures that merchants can count on brands “that sell themselves.”
Described as being “ synonymous with precision, durability and design excellence,” Hultafors says it stands apart from the mass-market brands found in big-box DIY stores, providing merchants with “exclusivity, trusted reliability and a range tailored specially for professionals ” From the iconic folding rulers which are still produced at the factor y in Hultafors to axes forged in Hults Bruk, the brand’s “Swedish heritage, innovation and expert craftsmanship underpin ever y tool.”
Developed to offer strong margins and a loyal following, the supplier’s new mini stands are a “smart, space-efficient way to showcase the brand ” Measuring 428 x 1680mm and double-sided, they are quick to assemble and designed to hold a selection of top-selling tools
Providing “ an affordable yet highly impactful way to introduce Hultafors to your customers,” flexible display options are said to ensure they work equally well in smaller stores or larger outlets As Duncan Blair, MD and Founder at Exmouth Power Tools, sates: “We’ve had great feedback from our trade customers The POS stands out from the others with its striking colour way, and it’s a prominent visual in our shop Customers know Hultafors stands for reliability and always mention the quality of the products ”
To help drive impu buys, meanwhile, Cou Display Units (CDUs) designed to showcase toolbox essentials suc tape measures and ma at the point of purcha Compact and easy to position, the CDU encourages add-on sales and repeat custom, while keeping the counter area tidy and professi
For ‘destination stores,’ Hultafors has a range of larger displays which come complete with in-store promotions and staff training to further enhance the shopper experience Bespoke POS solutions are available too, allowing merchants to tailor displays to their store layout and customer base
Expanded offering
Merchants can completement their offer with other established brands from across the Hultafors Group UK portfolio, including SCANGRIP and Telesteps For example, ideal for the dark winter months, SCANGRIP’s mini stands highlight its bestselling site lights Easy to assemble, these displays can be brought out for the ‘dark
eason ’ peaks, and stored way after wards, making them a practical, seasonal display option Telesteps provides another strong add-on for stockists With a heritage f innovation reinforced by a y automated, state-of-the-art acturing facility in the Sweden, “precisioncomponents are combined ow-how to ensure ct excellence, reliability and full traceability.”
Current brand promotions offer merchants a free in-store display when purchasing any two ladders
With the launch of the new mini stands, combined with excellent margins and genuine exclusivity, Hultafors Group UK says “there’s no better time” to bring its premium quality, reliable products into your store It adds: “with a vast range of display options and products to choose from, the question isn’t whether you can afford to stock Hultafors, it’s whether you can afford not to ”
■ For more information, use the shortcode www.rdr.link/mbw029
KNIPEX
TWINGRIP CHRISTMAS EDITION
KNIPeX is giving merchants something special for the festive counter this year with the launch of its limited edition 200mm TwinGrip (82 01 200 S02), a collector’s version of one of the brand’s most popular pliers Finished in grey atramentised steel with black slimline grips and bronze-coloured lettering, the tool combines precision with a distinctive look that stands out instantly on display each pair is boxed in eye-catching seasonal packaging, and the manufacturer has also created a dedicated festive counter display (00 18 01 V59 Le) in matching festive colours compact but striking, it holds up to 10 pairs and is designed to sit neatly on the trade counter where customers can see and handle the product
Discover more via www rdr link/mbw030
TALON MANUFACTURING SKIRTING COVERS POS
Offering a quick, professional way to conceal pipes neatly along walls or skirting boards, Talon has launched a new display board for its Skirting covers as part of its support for merchant partners
Available in direct to Wall or Over Skirting options, the covers are made from tough, white PVc and designed to last Installers can choose from 2 5m or 3m lengths, whilst a full range of accessories is available including fixing brackets, inside and outside corner covers, flat corners and stop ends to help customers achieve a continuous, professional line around the room For more information, use the shortcode www.rdr.link/mbw031
FRONTLINE BATHROOMS LIVE STOCK PORTAL
Frontline bathrooms has unveiled a new trade-focused portal that gives “instant visibility” of stock levels across its full product portfolio The platform provides real-time updates, enabling stockists and specifiers to see exactly what is available before placing an order
The tool has been designed to remove uncertainty from the ordering process Whether a retailer is planning a specification weeks ahead or responding to a last-minute request, having live stock information at their fingertips means they can make faster decisions, provide accurate lead times to customers, and avoid costly delays Further details can be seen via www rdr link/mbw032
ONDULINE BUILDING PRODUCTS ROOFING SOLUTIONS BROCHURE
Onduline’s new roofing Solutions brochure is a comprehensive product overview that brings together the company ’ s full range of “lightweight, waterproof and eco-responsible” roofing solutions in one easy-to-use guide
The 2025 edition has been designed as an essential reference for merchants, roofing professionals and specifiers alike, providing a detailed look at the supplier’s extensive portfolio of bitumen sheets, accessories and roofing systems for both new-build and renovation projects
View or download the brochure via www rdr link/mbw033
GRANT WESTFIELD INSTALLER ELITE LOYALTY PROGRAMME
The company behind leading wall panel brands multipanel and Naturepanel has launched the new Installer elite loyalty programme, designed specifically for bathroom installers, plumbers, and trade professionals across the UK A purpose-built rewards platform that recognises and incentivises installers for choosing Grant Westfield products, the programme allows registered installers to earn points every time they purchase multipanel or Naturepanel products which are then redeemable against a wide range of rewards from trade tools and tech gadgets to exclusive promotions and early product access
Use the shortcode www rdr link/mbw034 to find out more
For more examples of supplier support for merchants on the PBM website, enter the shortcode www rdr link/mbw035
KNAUF INSULATION OMNIFIT THERMAL AND SOUND SLAB
Knauf Insulation has launched OmniFit Thermal and Sound Slab, described as an alternative to low-density rock mineral wool insulation that offers superior thermal performance and is Quiet Mark certified
Quiet Mark certification means the product complies with Part E requirements for acoustic insulation and performs as well as typical low-density rock mineral wool Its thermal performance is said to be better, with a lambda value of 0 035 W/mK, whilst it is also non-combustible with a Euroclass A1 reaction to fire classification that makes it suitable for all buildings, regardless of height or use.
The insulation is manufactured with ECOSE, Knauf Insulation’s “unique plantbased binder” that contains no added formaldehyde and emits low levels of VOCs, contributing to healthier indoor environments.
“OmniFit Thermal and Sound Slab is designed to do more to meet market needs,” explained Liliya Luke, the manufacturer’s Glass Mineral Wool Product Manager “Merchants can store more in the same amount of space, installers will find it easier to handle, and end users can expect equivalent acoustic absorption and better thermal performance ”
“Our ‘best-in-class’ compression packaging means that you can fit more in branch, on a pallet or in a van, reducing delivery trips and making it more convenient to store And that convenience extends to the supply – the slabs are manufactured in the UK and are readily available ”
■ Discover more via www.rdr.link/mbw036
KINEDO KINEWALL SALES
CARHARTT ACTIVE JAC
Carhartt is marking 50 years of an icon the Active Jac.
Since 1975, the manufacturer states that the jacket has stood for toughness and resilience Trusted by tradespeople for five decades, Carhartt has released a series of limited-edition designs inspired by standout pieces from the archives
Originally released in denim with a red flannel lining, the Active Jac evolved into the legendary Brown Duck version in 1979 Since then, it has been reimagined in flame-resistant editions, camo prints, women’s fits and fashion collaborations, yet its core features remain unchanged it still has the protective hood, roomy pockets, rib-knit cuffs and waistband and the rugged Carhartt Duck shell
For the anniversary, Carhartt has introduced limited styles inspired by the past, including:
● A Southwest edition featuring a Native American pattern by Bethany Yellowtail
● The return of Industry Red, a cult colour from the 1990s
● A washable waxed cotton version, engineered by British Milarain
● The Full Swing Loose Fit Washed Duck Insulated Active Jac with stretch panels and Cordura reinforcements for greater mobility
■ Explore the Active Jac range on the Carhartt website via www.rdr.link/mbw037
BIRKDALE
DURAPOST SLEEPER T-POST
The latest addition to the “practical and trusted” DuraPost range, the DuraPost Sleeper T-Post is designed for strength, versatility and ease of installation, and is described as providing an ideal solution for small to medium-sized retaining walls, raised beds, garden borders and other landscaping projects that require secure and durable sleeper retainment
Combining long-lasting strength with a sleek, practical design, its patented Tshaped profile provides a robust fixing method that makes attaching sleepers simple and secure Pre-drilled 9mm holes are said to make installation fast and efficient, ensuring compatibility with SITEMATE Flat-Head, Wafer-Head or HexHead timber screws “for a reliable and professional finish every time ”
Furthermore, the product features a Magnelis pre-galvanised coating for outstanding corrosion resistance and weather protection, offering a 30-year life expectancy in C2 and C3 conditions, backed by up to a 15-year guarantee.
■ For more information, use the shortcode www.rdr.link/mbw038
Kinedo has crunched the numbers to understand the best-selling designs in its Kinewall range, and for the second year running, the vertical wood-effect wall panel is the best seller, accounting for almost 20% of sales It is closely followed by the striking green and blue herringbone tile pattern
The comprehensive range of wood-effect panels isn’t just limited to one design, and patterns such as Oiled Oak, Antique Oak and Teak finishes are also proving popular, reflecting the ongoing trend for warm, natural materials that bring a touch of spa-style calm to modern bathrooms.
■ For more information on the low-maintenance range, use www.rdr.link/mbw039
TALASEY COMPOSITE-TO-SITE SERVICE
The landscaping specialist is championing composite fencing as a robust alternative to wooden fence panels due to its ability to withstand strong winds and bad weather And the North Lincolnshire-based company is keen to stress to merchants that it composite fencing range can also be delivered direct to a merchant’s customer a composite-to-site service
Talasey states that it “can respond quickly to fulfil orders,” with the fencing supported by a range of accessories to ensure complete installation
Its composite fencing range includes traditional and slatted panels, which feature a pronounced woodgrain finish in three striking colours Carbon Black, Brown Cedar and Antique Grey. The panels can be fitted horizontally or vertically, and can be retrofitted into existing concrete posts where wooden panels may have been blown out
■ Use the shortcode www.rdr.link/040 to discover more.
ROCKWOOL
FIREPRO RANGE
Renowned for its Euroclass A1 noncombustible stone wool insulation, the company has used its deep fire expertise and state-of-the-art manufacturing facility to develop a new in-house fire-stopping range including coated batt, sealants, collars and wraps the first products to launch from its new global centre of excellence for firestopping at Hams Hall, Birmingham
In line with the company’s “commitment to industry-leading practice”, the new FirePro range has been tested and classified to the most recent fire resistance standards (including BS EN 1366-4, BS EN 1366-3 and BS EN 13501-2) that will become mandatory in 2029, ensuring the range is “ready a full four years early” and helping customers to get ahead and future-proof their specifications
For added assurance, FirePro’s testing has also been third party audited and certified for safety, reliability, and regulatory compliance by independent certification body UL-Solutions
■ For further information, visit www.rdr.link/mbw041
LAKES
MODULAR WALK-IN COLLECTION
Lakes has unveiled a major expansion to its flagship Modular WalkIn Collection, “delivering luxury, exceptional quality and truly unrivalled personalisation though 28 different configuration options ” A key innovation is the introduction of fully and accentframed panel kits, with the new approach tackling a common supplier challenge managing separate stocks of both frames and glass by combining them in one single flexible solution
OVERLAND SHOES BOBCAT SAFETY FOOTWEAR
Overland Shoes, specialists in the design, sourcing and wholesale of branded men’s and women’s footwear, has introduced Bobcat Safety Footwear, developed under license from Doosan Bobcat, Inc The new range channels the “bold innovation and trusted legacy” of Bobcat into a fresh offering for the ‘underserved middle’ segment of the safety footwear market
The supplier says the launch represents a significant opportunity for merchants to capitalise on a bold, new category of safety footwear Designed to “disrupt the market in standout style and performance,” the collection is also said to deliver exceptional comfort through the exclusive Redbacks Cushioning System technology customers won’t find in any other boot
Five distinct outsole series are each named after iconic American industrial locations and engineered for specific trade applications For example, the Forge series delivers precision performance with ladder grip technology, while the Summit series provides versatile hikers including the Rapid and Toledo for indoor/outdoor versatility. The Bastion series, meanwhile, provides “maximum protection with heavy-duty boots for the most demanding applications ”
■ Find out more about the new range via www.rdr.link/mbw042
The expanded range now also includes recessed and slimline profiles and bath screens, all available in silver, matt black, gun metal, brushed nickel, brushed brass and brushed bronze, as well as new luxury stone-effect shower trays to provide even greater design freedom
■ More details can be found via www.rdr.link/mbw043
For more details on these
With Paul Davies
H O L D I N G B A C K T H E Y E A R S . . .
Regular readers of this page know that I’m a big fan of the ex-pros who never quite manage to permanently hang up their boots For example, we’ve previously featured my love for the annual Soccer Aid charity match and we’ve also run the occasional story about an ageing superstar turning out for their local Sunday League side But I don’t think we’ll ever be able to top the story of Wythenshawe Vets Over 35s
The Cheshire Vets League Premier Division side now boasts NINE former Premier League players in its current squad, collectively reaching around 1,800 PL appearances, 222 goals, 325 international caps and a host of trophies between them.
Former Ireland international Stephen Ireland was first through the door, joining in pre-season through his close friend and current Wythenshawe player Blake Norton who told The Sun that he thought last season’s title-winning team “needed a trump card” after losing two cup finals
Ireland then called up a few of his mates, who already played together in a midweek nine-a-side game, and the roster now includes Papiss Cisse, Emile Heskey, George Boyd, Oumar Niasse, Nedum Onuoha, Joleon Lescott and Danny Drinkwater
Unsurprisingly, it’s all going rather well! The Ammies are top of the league, crowds have grown from a handful to the high hundreds, and the club have even built a new club shop to capitalise on the merch sales!
Opposition players are loving the challenge of taking on the big names, even though they’re taking a drubbing in some of the matches. After facing down ex-Wigan full-back Maynor Figueroa (200+ PL games and appearances at two World Cups for Honduras ), Collegiate Old Boys winger, 38-yearold Paul Barrow, told the BBC: “They were all dead sound, shaking our hands after the game it was like playing a bunch of normal fellas ”
And the ex-pros themselves are having a blast They’re not looking to take over, just continue enjoying what they love. Danny
C U R E T O N C A L L
We stay in football’s lower reaches to celebrate the unique achievement of the much-travelled Jamie Cureton Now 50, Cureton recently signed for Kings Park Rangers in the Eastern Counties League Division One North and, coming on as a substitute against Dussindale & Hellesdon Rovers, he scored the final goal in a 4-1 victory with a spectacular half-volley
Drinkwater told The Sun: “Without sounding totally daft, there is still as much enjoyment in it You arrive in your casuals, you’re having a laugh, do a 10-minute warm-up and then you finish the match and have a pint.
“It’s like estate football As a kid that’s what you enjoy most about it, going out and having a knock about with the lads and calling it a night ”
As you’d expect, there’s a tonne of features online about the story but we’d recommend taking a look at that piece in The Sun if only to see the video (watch via www.rdr.link/mbw045) of Papiss Cisse missing a penalty and then taking possibly the worst corner in the history of the sport, all in the space of about ten seconds! Mind you, he then scored SEVEN in the second half
That he’s still got the chops at all in his 32nd season as a (semi) professional footballer is one thing, but the strike meant that the 2006-07 Championship Golden Boat winner has now scored in all of the top TEN tiers of English football, more than three decades after scoring in the Premier League for Norwich and following 1,000+ games across the full length of the English pyramid
