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U. s. Office: seattle, Wa www.franchisingmagazineusa.com
Welcome to
the november 2025 issue of Franchising Magazine Usa
t he Fundamentals of Franchising success remains a constant in this ever-changing world in which we live in and in this issue, we have some great stories highlighting just that. to begin with, we have our Cover story on stratus b uilding s olutions who are on the road to 100, and we meet Rob Lancit EV p of Franchise d evelopment who is guiding the road ahead. h is hands-on experience across every angle of the franchise world gives him a uniquely balanced perspective and today he leads stratus Master Franchise Expansion. you can read more about this on page 10.
a s usual our top experts in the industry continue to deliver great advice. lucas Frey covers t he certification g ap: 5 steps to Franchise r eadiness, and as you may know Franchising does love its certifications. g eorge Knauf discusses t he l ast Employee and how in every career there comes a moment where job security is not a guarantee. Evan hackel in this issue covers how to maximise the benefits of advisory councils. a s always, we have lots of great advice in this issue along with some inspirational stories from franchisees who are proud business owners.
o ur main Feature this issue is Food and Franchising. o ur r esident Expert chris conner asks you to Find your flavor and find a food franchise to fit your style. We also have some great articles on Franchise systems covering everything from innovation to support for d own syndrome
awareness. We also meet Jane g rote abell who is building a franchise system with heart.
a s always, we have our Veterans covered in this issue with some great stories from military personal who have taken the step into franchising. Jake Mascarello of Pure Barre finds the Veteran mindset is key to franchise growth, cedric g ray served 20 years in the Us Marine corps and answers questions on his journey to entrepreneurship. army Veterans Jennifer and Jessie Wine a building a legacy of leadership with Puroclean. t hese are just a few inspiring stories to be found in this section of the magazine.
a s always, i really hope you enjoy reading this issue and don’t forget to take a moment to scroll thorough to our a-Z d irectory at the back of the magazine or visit the website www.franchisingmagazineusa.com to find more exciting franchises and advice.
happy r eading.
Vikki Bradbury | Publisher Franchising Magazine USA
proud member of the IFa:
The public and policymakers need to understand franchising.
Our purpose
@OurFranchise is an industry-wide campaign created to spread the word about the value of franchising and share the stories of men and women just like you, who are leading the way as franchisors, franchisees, and franchise employees. The franchise business model has been proven time and time again to work, but it’s threatened when the public and politicians don’t understand how it operates to benefit local, independent franchise establishment owners and their communities. Putting a spotlight on real leaders succeeding with the franchise model is how we’ll ensure franchising is stronger than ever before.
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Since our launch in June 2016, we’ve reached 1.7 million people through outreach efforts, including events in key cities and states, where we spoke directly with business owners, employees, policymakers, and the media. Additionally, we’ve reached people across America through our website and social media channels, digital advertisements, and the promotion of We the Franchisees on Politico – but there is much more work to do. As a franchisor, franchisee, or franchise vendor, you are a leader in your community – and we need your support, now more than ever.
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By joining @OurFranchise, you’ll get access to exclusive stories and resources that can help grow your franchise business, educate employees at all levels about the franchise business model, and share the economic importance of franchising with consumers. You will also have the opportunity to share your franchise success story with your peers.
Visit AtOurFranchise.org
Contact Erica Farage, Senior Director of Political Affairs and Grassroots Advocacy and Multi-Unit Franchisee Engagement International Franchise Association efarage@franchise.org (202) 662-0760
This is just the beginning
Make sure you stay up to date with the campaign’s latest efforts through email updates and social media. Visit our website to read and share the latest stories of franchisors and franchisees making an impact in their communities. Become a franchise advocate to help ensure Americans, now and in the future, have the opportunity to start franchise businesses. Take the lead today!
contents no VEMBE r 2025
Franchisor in Depth
16 Replay Sports Cards: Building community, giving Back, and scaling the hobby for the Future
22 Goldfish Swim School: Makes history with 200th grand opening
Snapshot
30 Mulberrys Garment Care: opens in Mclean, Va
Your Say
Expert Advice
14 Lucas Frey: the certification gap: 5 steps to Franchise readiness
Veterans In Franchising
Franchisee in Action
52 Jake Mascarello – Pure Barre: a new Mission: the Veteran Mindset Behind Franchise growth
56 Richard Yoerk – Express Employment Professionals: From soldier to service leader
60 PuroClean: army Veterans Jennifer and Jessie Wine Build a legacy of leadership
64 Steve Veda – True Install: From service to signage
your say
George Knauf: ast Employee: Fear, Freedom, reatest opportunity of our
Missy Wright: ecognition into the Power of industry ccolades in Franchising
Evan Hackel: the Benefits of advisory
Ronn Torossian: he Quiet Power of consistency.
62 Jennifer Fester – Barrys Bagels: From army dietitian to Multi-Unit Franchise owner Franchisor
in Depth
58 Golden Corral: Marks 25 Years of Military appreciation night to honor america’s heros
54 Cedric Gray: stretching Beyond the Military: a Veteran’s Path to Entrepreneurship
Gre A se Monkey® Accelerates Dallas-Area Growth with Six New Store Openings
Fresh off a record-breaking month of franchise expansion during August, Grease Monkey®, a leading automotive aftermarket repair facility and flagship brand of FullSpeed Automotive®, is accelerating its growth with six new store openings across the Dallas-Fort Worth area. The rapid expansion underscores the brand’s commitment to delivering fast, reliable, and convenient vehicle maintenance in one of the nation’s fastest-growing metro regions.
“We’re thrilled to be growing so quickly in dallas-Fort Worth, one of the most dynamic markets in the country right now,” said r on stilwell, President of Fullspeed automotive. “o pening six g rease Monkey locations in such a short time shows the strength of our franchise system and the demand for our services. We’re confident this market will be a major driver of our nationwide expansion.”
With the automotive aftermarket industry expected to grow 5.1% by year’s end, g rease Monkey is capitalizing on the strength of the sector by adding new stores in several additional key markets, including arizona, Florida, illinois, Minnesota, o hio, and o klahoma.
“o ur growth in dallas is just one example of the momentum we’re seeing across the country,” said stilwell. “From texas to c alifornia to the c arolinas, we’re confident in our ability to meet rising demand and continue expanding g rease Monkey into one of the most recognized and trusted names in automotive care.” g rease Monkey is looking to bring on qualified and engaged individuals seeking single, multi-unit, and conversion opportunities. When franchisees invest with g rease Monkey, they’re investing in an organization with a strong culture, solid systems, and proven business models backed with a combined 47+ years of experience in providing quality car care in the industry.
For more information, visit greasemonkeyfranchise.com or call 800-364-0352.
With thriving centers in Chandler, Gilbert and Scottsdale, Bagley exemplifies excellence in service, growth and community leadership.
Alph AGr Aphics names Brandon Bagley as its 41st Franny Award winner
AlphaGraphics, a leading franchisor of printing and marketing solutions, recently announced that multi-unit franchise owner, Brandon Bagley, has been honored with the company’s prestigious 2025 Franny Award.
“Brandon exemplifies what it means to be a leader in our network,” said alpha g raphics r egional Vice President of r etail n etwork d evelopment Bill McPherson. “ his dedication to his clients, his community and his employees has made his alpha g raphics locations models for success. Brandon’s hard work and commitment to excellence are the reasons he was chosen as this year’s Franny award recipient.”
t he Franny award is alpha g raphics’ highest recognition, presented annually to a franchise owner who demonstrates outstanding leadership, business growth, community involvement and commitment to the brand’s values of innovation and excellence.
Bagley has alpha g raphics locations in chandler, gilbert and s cottsdale, arizona. Under his leadership, his locations continue to see tremendous growth, with the chandler location becoming one of the top-performing centers in the country.
“ t his award is a reflection of the incredible teams we have at each of our locations,” Bagley said. “o ur mission has always been to help local businesses succeed with creative solutions and exceptional service, and this recognition reinforces that commitment. But winning the Franny is not only a celebration of what we’ve achieved, it’s also momentum for what comes next.”
in addition to his stores, Bagley also serves as the vice chair for the alpha g raphics national leadership council and is a member of the chandler and gilbert chambers of commerce.
AlphaGraphics was founded in 1970, and the company began offering franchise opportunities in 1979. For more information, visit http://www/alphagraphics.com
i FA Launches $5 Million “Franchise Means Local” Campaign to Spotlight Local Franchise Business Owners
The International Franchise Association (IFA) has announced the launch of “Franchise Means Local,” an awareness campaign with an initial $5 million spend, showcasing the fact that franchises are locally owned and operated businesses.
“ iFa is launching ‘Franchise Means local’ to give voice to franchise business owners who deserve to have their stories heard,” said Matt haller, iFa President and cEo “ t hese local entrepreneurs represent the best of american business.
t he campaign, run through the iFa Foundation, will feature franchise owners
from across the country and how they create jobs, support local causes, and strengthen the neighborhoods where they live and work.
t he economic and social impact of local franchises is substantial. Franchise businesses employ approximately 9 million americans nationwide through 831,000 small businesses, generating $870 billion in economic output across more than 300 industries. o ver 81% of franchisees own and operate only one unit, and nearly onethird of franchise owners say they wouldn’t own a small business without franchising. More than 60% of franchises are outside the restaurant industry. Further, franchising
is adding jobs at twice the rate of the U. s economy (7.3 percent versus 3.6 percent).
“ t his campaign is a timely investment in the future of our business model,” said r on Feldman, chair of the iFa Foundation Board of trustees, which is funding the effort.
By putting real faces and stories front and center, the campaign reveals a simple truth: franchise means local. View the stories of Clement Troutman (Tropical Smoothie Cafe) and Tanya Lee (Woofie’s) that will be featured in the campaign launch and visit FranchiseMeansLocal.org to learn more
Freddy’s Guests and Franchisees Raise More Than $779,000
Guest donations across participating Freddy’s locations have helped generate more than $779,000 in support of nonprofit partners focused on education, military families, and disaster relief.
t he contributions were raised through a series of seasonal round-up campaigns, with every cent donated to organizations making an immediate impact across the country, including Kids in n eed Foundation, Folds of h onor, and convoy of h ope.
“ t hese campaigns speak to the power of small acts coming together to create meaningful change,” said chris d ull, cEo of Freddy’s Frozen custard & steakburgers.
Back-to-s chool Boost: $351,000 r aised for Kids in n eed Foundation
From august 1–31, Freddy’s partnered with Kids in n eed Foundation (K inF) to support students in underserved schools across the country.
h onoring h eroes: $381,000 r aised for Folds of h onor
in May, Freddy’s teamed up with Folds of h onor, a nonprofit that provides scholarships to the spouses and children of fallen or disabled military members and first responders.
Folds of h onor has awarded more than 62,000 scholarships since its founding in 2007, with support from partners like Freddy’s helping to further expand access.
standing strong in texas: $46,000 r aised for Flood r elief
Following widespread flooding across
parts of texas in early July, Freddy’s locations throughout the state partnered with convoy of h ope to raise funds for disaster relief, particularly in Kerrville and surrounding hill country communities. From July 14 to July 31, guests donated $29,665 through the round-up program.
Freddy’s largest texas-based franchise group, lone star custard h oldings, llc, contributed an additional $16,426 through a matching gift initiative across their 45 locations in the state, bringing the total raised to over $46,000.
freddysfranchising.com
Woo Fie’s® Marks 21 Years of Serving Pets and Their People with Nationwide “Yappy Hour” Celebrations
Woofie’s®, a leading provider of premium mobile pet care services, is celebrating its 21st birthday with nationwide celebrations that spotlight the deep bonds between pets, their families, and the communities they live in. Over 21 years (147 in dog years), Woofie’s has grown from a local dog-walking business into a trusted national brand.
to mark its 21st anniversary, Woofie’s locations nationwide will host birthday-themed events—including “Yappy h our” fundraisers where many Woofie’s franchises will be “Pouring it Forward” by donating 21% of proceeds to benefit local animal rescue centers and other nonprofits. check out Woofie’s nationwide events.
“For 21 years, Woofie’s has been there for pet parents through every stage of life—from a puppy’s first grooming, to helping senior pets age with comfort and care,” said Woofie’s co-Founder and President amy addington. “ t his anniversary is about celebrating the trust and love we’ve built with our clients and
franchisees, and about the vibrant communities and special pets we’ve been honored to serve.”
o ne such story comes from ana hul, Woofie’s n orth Virginia owner and previous Woofie’s Franchisee of the Year recipient.
“ i was a Woofie’s customer for eight years and then decided to become a Woofie’s franchise owner because i wanted to get into the pet industry, and they are the experts,” says hul. “ t he best part is i ’m following my passion, caring for animals and working with pet parents everyday. t hat’s what excites me about this business.”
the e xit factor: Build Profit, Grow Value, and e xit on Your terms
Jessica Fialkovich, Founder and President of Exit Factor, a franchise brand that helps small to mid-size business owners maximize their company’s value and part of the United Franchise Group family of affiliated brands, has launched a new book! The Exit Factor: Build Profit, Grow Value, and Exit on Your Terms, is now available on Amazon.
t he Exit Factor is a roadmap on how business owners can take back control — whether you want to sell in two years, ten years, or never at all. d rawing from thousands of real-world exits, business exit expert Jessica Fialkovich introduces the proven, five-phase
Vort Ex Model™ – a step-by-step system to increase profitability, reduce owner dependency, streamline operations, and create real, transferable value.
Whether you’re looking to scale, sell, or simply step back— this practical, no-fluff, under 300-page guide shows you how to build a business that runs without you so you can build the life you actually want. t his is the second book from the author and entrepreneur.
Exit Factor™ offers a proven method that helps small to mid-size business owners maximize their company’s value. it’s part of the United Franchise g roup™ (UFg) family of affiliated brands and consultants representing the best of their industries. t hrough one-on-one consulting services and online programs, the trusted advisors at Exit Factor teach entrepreneurs how to successfully improve their company’s efficiency, value and ultimately ability to exit. Following its franchise launch in 2024, the company was ranked #1 in the business coaching/services category on Entrepreneur’s 2025 top n ew & Emerging Franchises and was also named among inc.’s 2025 Best Workplaces.
For more information, visit www.ExitFactor.com and for more information on owning an Exit Factor franchise, visit www.exitfactorfranchise.com.
s tor M GuArd Unveils Major Rebrand to Showcase Its Evolution into Full Exterior Home Solutions
Storm Guard, a leading home and commercial exterior construction franchise, is unveiling a major brand evolution, reaffirming its commitment to a complete suite of exterior home solutions beyond roofing.
Building on its strong national foundation, storm g uard’s services include siding replacement and repair, window replacement and repair, gutter installation and maintenance, exterior painting and even more. t he rebrand reflects storm g uard’s continued commitment to integrity, craftsmanship, and customer care while meeting the growing demand from homeowners for a single trusted partner to handle their entire home exterior.
“ t his rebrand is more than a new look, it’s a reflection of how storm g uard has grown to meet the needs of both homeowners and our franchise network,” said shane lynch, President of storm g uard. “For years, our customers have trusted us with their roofs, and in doing so, they invited us into one of the most important parts of their
lives, which is their homes. Emphasizing our full exterior services allows us to honor that trust by offering a more complete solution, while also giving our franchisees the opportunity to grow stronger, more resilient businesses. t his evolution ensures storm g uard remains not only a leader in roofing, but a trusted partner for protecting and improving the entire home exterior.”
to support this expansion, storm g uard
has invested heavily in franchisee training, vendor partnerships, and advanced technology through its customer relationship management (cr M) system.
“at storm g uard, we believe wisdom comes from experience, listening to homeowners, learning from every project, and guiding our franchisees with insight earned over time,” said d errick h emmelgarn, d irector of Marketing.
https://franchise.stormguardrc.com/.
pe Arle Vision Unveils New Retail Design, Reinventing the Eye Care Patient Experience
Pearle Vision, a leading national eye care franchise, announced the launch of its new store design. Built to meet the evolving needs and preferences of consumers and franchisees alike, the refreshed, modern concept delivers an engaging and personalized patient journey, while also streamlining operations for optometrists to improve efficiency, drive sales, and foster longterm patient loyalty.
Pearle Vision’s store design represents more than a facelift – it’s a strategic investment in the future of eye care. From sleek, trend-forward eyewear displays to thoughtfully zoned spaces that streamline the exam-to-retail experience, each element is crafted to excite patients about visiting Pearle Vision. Enhanced lighting and natural finishes elevate the patient
experience, while advanced technology in the exam room and the optical ensures excellence in clinical care and patient encounters, reduced wait-times, and overall greater efficiency.
“ today’s consumers demand more from their eye care experience and at Pearle Vision, we’re proud to set a new industry benchmark,” said g unjan Kumar, President of Pearle Vision and r etail license Brands. “We actively engage with our patients and optometrists, whose insights are essential to shaping every aspect of our brand and new store layout. t heir feedback drives our innovation, informs our strategy, and fuels
our momentum. t his is an exciting chapter for Pearle Vision, and we’re committed to elevating the standard of care across the optical sector.”
t he new store design comes on the heels of Pearle Vision introducing nuance audio g lasses to locations nationwide. combining advanced sound engineering and world-class eyewear design, these smart glasses deliver discreet, all-day hearing support without compromising on style and comfort.
ownapearlevision.com
StratuS Building Solution S: o n the r oad to 100
R O b Lan C i T: Guidin G T h E R Oad ah E ad
At the center of this growth is Rob Lancit, EVP of Franchise Development. With over 30 years in the franchise industry, Rob has worn nearly every hat: franchisor, area developer, franchisee, consultant, and supplier. His hands-on experience across every angle of the franchise world gives him a uniquely balanced perspective.
Today, he leads Stratus’ Master Franchise expansion, helping entrepreneurs across North America build thriving businesses. Ranked as the #1 Fastest growing franchise
by entrepreneur for 3 consecutive years, Stratus is surging forward under his guidance.
Rob’s reputation as a straight shooter is well-earned. He understands the realities of franchising from the boardroom to the front lines. That’s why he’s a trusted advisor not just for Stratus franchisees, but for the broader franchise industry. As a contributor to Forbes and Entrepreneur, Rob writes about franchising trends, technology, and growth strategies. His Gen X wit and no-nonsense honesty make him a respected—and relatable— voice in the industry.
At his core, Rob believes franchising is about people and partnerships. His mission is simple: help entrepreneurs find the right opportunity, scale smartly, and build businesses that last.
In the world of franchising, few companies have carved out a path to scale, sustainability, and impact quite like Stratus Building Solutions. Founded in 2005 and franchising since 2006, Stratus has grown into one of North America’s leading commercial cleaning franchise systems. Today, it boasts more than 93 Master Franchise territories and over 5,000 Unit Franchisees. Now, with eyes firmly set on the milestone of 100 Master Franchisees, the brand is embracing a bold theme for its next chapter: “On the Road to 100.”
At the heart of Stratus’ growth is a unique and powerful business model: the Master Franchise system. Instead of building the company one location at a time, Stratus empowers high-level entrepreneurs to run entire regions. These Master Franchisees
don’t clean buildings themselves—they build businesses. They recruit, train, and support Unit Franchisees, secure commercial cleaning contracts, manage operations, and help others succeed under the Stratus umbrella.
Think of each Master Franchisee as the CEO of a regional enterprise. They generate income through franchise fees, royalties, and recurring cleaning contracts. It’s a system built for scale—one that encourages leadership, accountability, and community involvement.
More than cleaning — A platform for opportunity
Yes, Stratus delivers a full range of commercial cleaning services—from routine janitorial work to eco-friendly disinfection. But what Stratus truly offers is opportunity.
The system empowers people from all walks of life to become business owners. Many Unit Franchisees start with little more than ambition, but with Stratus’ training, support, and contracts, they grow businesses that provide financial independence and stability for their families.
In a post-pandemic world, the demand for professional, reliable cleaning services has only intensified. Businesses now view cleanliness and hygiene as mission-critical. Stratus answers this demand with green cleaning products, consistent service, and a business model that ensures quality at every level.
What sets stratus Apart?
What makes Stratus different isn’t just its services — it’s the dual-layered franchise model. Master Franchisees aren’t just salespeople or operators; they’re empire builders. By nurturing a network of Unit Franchisees, they develop regional organizations that scale efficiently and serve local markets with precision and care.
This structure ensures a high level of accountability and support, something that traditional cleaning companies — or even single-level franchise systems — often struggle to match. For business-minded
individuals looking to invest in a scalable, executive style business model with recurring revenue and community impact, Stratus offers a compelling alternative.
the ideal Fit
Stratus isn’t for everyone—and that’s intentional. The brand seeks business builders, not just business owners. The ideal Master Franchisee is someone with leadership ability, sales or management experience, and the drive to create something lasting.
Currently, Stratus is targeting growth in secondary and tertiary markets—cities often overlooked by other franchisors. These regional hubs provide:
• Lower competition
• Stronger community relationships
• Faster brand recognition
• A quicker path to profitability
For entrepreneurs eager to dominate an entire region, this makes Stratus especially compelling.
unmatched support and training
Stratus knows that success doesn’t come from signing a contract—it comes from support. That’s why the company invests heavily in its franchisees.
Every new Master Franchisee receives an intensive onboarding program covering
operations, customer acquisition, franchisee management, and business development. Beyond that, Stratus provides:
• Dedicated operational support teams
• National marketing and lead generation
• Advanced technology platforms for CRM, quoting, and reporting
• Peer-to-peer mentoring and mastermind calls
• Annual conferences for recognition and learning
This culture of hands-on support ensures Master Franchisees—and their Unit Franchisees—are equipped to succeed long term.
Motivation through Metrics and Momentum
Accountability and recognition are baked into Stratus’ DNA. Franchisees participate in weekly check-ins, real-time performance dashboards, and structured business reviews.
Those who hit milestones or innovate in their markets are celebrated systemwide, whether at the annual convention, on leaderboards, or in peer groups. This
culture of recognition builds momentum while reinforcing a shared mission.
Stratus also invests continuously in technology and process improvement, helping franchisees run more efficiently. The result: more time to focus on scaling instead of getting bogged down in administration.
looking Ahead: scaling smart
With 93 Master Franchisees and counting, Stratus is on the cusp of its next big chapter. While growth across North America remains the priority, international markets are also being explored. Over the next five years, the company aims to cement its position as the leading Master Franchise cleaning brand worldwide.
But growth isn’t just about numbers. Stratus is equally focused on evolving its technology, refining processes, and ensuring its franchisees remain ahead of the curve in a rapidly changing industry.
Words of Wisdom for Franchise seekers
Rob Lancit, EVP of Franchise Development and one of franchising’s most
seasoned experts, offers clear advice for anyone exploring franchise ownership:
“Don’t just fall in love with the product— study the model. Make sure it aligns with your skills, capital, and goals. Talk to real franchisees. Validate. Dig into the data. Ask hard questions. This is a long-term relationship, not a transaction. Look for transparency, scalability, and cultural fit.”
Stratus isn’t just building a cleaning company—it’s building a movement. One that champions entrepreneurship, empowers people, and delivers vital services that keep businesses running.
With a clear path to 100 Master Franchisees—and a vision for even greater heights—the future of Stratus looks bright, clean, and full of opportunity.
Stratus Building Solutions is more than a commercial cleaning brand—it’s a platform for entrepreneurship, opportunity, and community impact. With strong leadership, a proven model, and a relentless drive toward 100 Master Franchisees, Stratus is not just on the road to growth. It’s paving the way.
And with Rob Lancit in the driver’s seat, the destination looks brighter than ever. v
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the Certifi C ation g ap:
5 Step S to fran C hi S e r eadine SS
Franchising loves its certifications. We have Certified Franchise Executives (CFE), Certified Franchise Consultants (CFC), and Georgetown University and the University of Louisville offer certificates in franchise management.
But here’s the irony: while some people in franchising are certified, there’s no certification for the franchise brands.
None.
And that leaves a dangerous gap some governmental agencies try to fill. Brokers and candidates are left to assume that if a franchisor creates a Franchise Disclosure Document (FDD) and launches a marketing campaign, they must be ready. The vast majority are not.
The cost is steep. Franchisees invest life savings into systems that aren’t prepared, leading to stress, broken trust, and, too often, closures, or worse, regulators stepping in.
Franchisors burn six figures on FDDs and operations manuals, only to discover they’re rowing upstream without a paddle.
In Franchisopolis, some buildings open with ribbon-cuttings but crumble because the utilities, permits, and foundation were never inspected.
Pretty façade, shaky support.
Franchising certifies its professionals, but until now, there’s been no framework to certify brand readiness. The Franchisability Scorecard™ bridges that Certification Gap.
the certification Gap e xplained
In franchising, people can prove their knowledge. Brands? Not so much. There’s no outward-facing certification for readiness.
This creates a false sense of security. Consultants, brokers, and prospects often assume franchisors know what they are doing and are “ready” simply because they file an FDD. But let’s be clear: the FDD is a compliance document, not a readiness assessment.
The result? Roughly 80% of franchisors never earn 50 units in their first decade. It’s not because the core business is bad or the founders aren’t smart.
It’s because their system isn’t structurally prepared to scale.
Take two real, but anonymized, examples:
• Brand A (the success story): A fitness concept that delayed franchising until it had a bulletproof onboarding and training program, unit economics validated by multiple company-owned outlets, and leadership depth to support early partners.
Result: 100+ thriving units in less than seven years.
• Brand B (the flameout): A home services brand that filed an FDD, sold 15 units in the first year to folks in their close network, but had no standardized training, no supply chain strategy, and no field support. Within three years, franchisees were closing locations, investors were suing, and the brand was quietly absorbed by a competitor.
The difference isn’t passion or ambition. It is readiness.
That’s why the Franchisability Scorecard™ matters: it introduces the missing metric, a predictive and objective assessment that measures whether a brand is structurally ready to scale responsibly.
Why Brand standards Matter
Responsible franchising protects three groups simultaneously:
• Franchisees and their savings, families, and livelihoods.
• Franchisors and their capital, reputation, and legacy.
• The Industry and its credibility and public trust.
Without brand standards, everybody pays:
• Franchisees validate poorly because they aren’t supported, and pipelines stall.
• Franchisees join confidently in a system they know is structurally sound.
• Franchisors have a clear blueprint what needs strengthened to continue adding new tenants (franchisees).
• Consultants, brokers, and investors trust the system is viable.
Think of the Certified Franchisable™ mark like the UL seal on an appliance or the good ol’ Good Housekeeping Seal of Approval. They are shorthand for “this product won’t explode in your kitchen.”
The Franchisability Scorecard™ offers that same kind of trust signal for franchise brands.
5 steps for Franchise readiness
1. Assess Your Current System Honestly
Don’t assume an FDD equals readiness.
Audit financial strength: do you have resources for marketing and unexpected challenges?
Are your operations manuals easily accessible and usable or are they collecting dust on a shelf or 3?
How engaged are your franchisees with brand support and other franchisees?
Does leadership treat franchising as a separate business or an offshoot of their core business?
What are expected and realized profit margins for franchise units?
Luke Frey is a seasoned franchise strategist with over two decades of experience in leadership and business development. His journey from the front lines as a fire chief to the helm of his own successful franchise has equipped him with unique insights into the challenges and triumphs of franchise ownership. As the author of Your Guide to 90-Day Success: The Franchisee’s Strategy for Early Wins, Luke empowers franchisees to achieve early wins and sustainable growth by shortening the steep learning curve of business ownership.
Passionate about helping others succeed, Luke offers actionable strategies that blend practical business acumen with a deep understanding of human dynamics. Through his work, he’s committed to shaping the future of franchising, one successful business at a time.
Remember, you’re not competing against businesses offering the same products or services. You’re competition is every franchise brand in the same investment range.
2. Measure Against Predictive Standards
Use the Franchisability Scorecard™ to benchmark across 21 Scalability Pillars (each scored from 1-10) embedded in 6 Macro Success Categories.
3. Identify and Prioritize Gaps
Pinpoint bottlenecks.
Is onboarding inconsistent?
How does your validation elevate your due diligence process?
What does the leadership team look like? What is the vision?
Capital reserves thin?
4. Reinvest Strategically
Pour resources into strengthening the system, not just making the next sale to keep the doors open.
5. Commit to Ongoing Certification
Like UL or ISO9001, readiness isn’t oneand-done. It’s an evolving benchmark that protects franchisees, franchisors, and the industry.
the scorecard™ as the solution
The Franchisability Scorecard™ is built to bridge the Certification Gap.
• It objectively measures 21 Scalability Pillars across 6 Macro Success Categories.
• It objectively predicts readiness and spots bottlenecks before growth stalls.
• It provides a roadmap for sustainable scale.
This is the foundation of a standardsbased framework. The first step toward a certification for brands, not just people.
Looking forward, the Certified Franchisable™ mark will stand alongside CFE and CFC as an industry standard, but with one crucial difference: it focuses on what matters most: not résumés, not conference badges, but rather brand strength.
closing thought
Franchising changes lives. That’s why it requires more than salesmanship and compliance paperwork. It requires stewardship of brand standards.
Every franchisee deserves to invest in a system that passes the stress-test. Every franchisor deserves a roadmap before spending six figures rowing upstream.
The Certification Gap has gone unaddressed for too long. The Franchisability Scorecard™ fills it with objectivity, predictability, and a bias toward protecting trust across the entire franchise ecosystem.
Ready to see the missing metric in franchising? How to Franchise, powered by the Franchisability Scorecard™, is available now on Amazon.
Make a small investment in your brand’s future. Order today, leave an Amazon review, and join the movement to raise franchising standards.
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r eplay Sport S Card S:
Building Community, g iving BaC k, and S C aling the h o BBy for the
future
When we first started talking about Replay Sports Cards, we weren’t setting out to reinvent the hobby. We were simply collectors who loved the experience of opening packs, trading with friends, and building connections through cards. But what we noticed was a gap: collectors across the country wanted trustworthy, approachable, family-oriented shops where they felt welcomed, supported, and connected.
What began as a single card shop in Charlotte, North Carolina, has since grown into a first-of-its-kind national sports card shop franchise. And while Replay is expanding rapidly, at our heart we remain dedicated to the same mission that inspired our first store: making card collecting accessible, inclusive, and meaningful for everyone, especially the next generation of collectors.
From collectors to Founders
Replay’s story began in 2021 under the name One Stop Sports. My fellow cofounders, Brent Schepel and Mike Martin, and I all shared a deep love for the hobby. Each of us grew up with the thrill of ripping open packs with our fathers and the lessons that collecting taught us: patience, value, history, and community.
We quickly realized that while passion for sports cards was surging, the retail experience wasn’t always keeping pace. Too often new collectors, especially kids and families, felt intimidated or priced out. Shops varied wildly in quality, trust, education, and consistency. That’s where Replay was born.
In 2024, we rebranded to Replay Sports Cards which is a name that better reflects our vision of the generational core memories of the joys and bonds of collecting. Shortly after, we launched the Replay franchise program. For the first time, collectors could turn their passion into a professionally supported business model, backed by both franchise and cards experts in a proven retail concept. Today, Replay is the nation’s first sports card shop franchise, and our commitment remains simple: create spaces where collectors of all ages feel like they are home.
replay Gives Back: sharing the Joy of collecting
Of course, Replay has always been about more than transactions. We believe that collecting is about community and connection. That’s why we launched our Replay Gives Back initiative in 2024, a program designed to put trading cards in the hands of kids who don’t have access to cards and otherwise never experience the thrill of ripping a pack.
Since then, Replay Gives Back has distributed over 1.5 million donated cards, carefully packaged into 25-card packs with awesome hit and chase cards included. We’ve partnered with national organizations like Boys & Girls Clubs to ensure these cards reach kids who deserve them most.
At this year’s National Sports Card Convention, our goal was ambitious: collect 1 million cards to distribute to more than 40,000 children across Chicagoland. And the response has been overwhelming. Collectors, partners, and industry leaders have rallied behind the campaign because they understand the magic of that first pack.
For us, Replay Gives Back isn’t just charity. It’s about investing in the future of the hobby and doing what is right. If kids don’t get that spark early, they may never discover the joy and community that comes with collecting. This initiative ensures no one is left on the sidelines.
scaling through Franchising
Replay isn’t just about growing our shops; it’s about growing the entire hobby. By creating a replicable, supportive franchise model, we’re empowering entrepreneurs to bring card shops into their own communities with confidence.
Each Replay shop is designed to be a trusted hub: bright, clean, family-friendly, and staffed by passionate collectors who are trained to serve with integrity. We’re not just selling cards, we’re teaching the history of sports and their respective cards, the value of a dollar, and even the basics of investing.
Through franchising, Replay is building consistency in an industry that’s often fragmented. Franchisees gain the backing of a national network, robust training, and
the expertise of leaders who have scaled major brands across multiple sectors. And just as important, they’re able to build businesses rooted in passion by making a living while contributing to something they love.
Our expansion plans are bold but focused. We’re targeting major and secondary markets alike, seeking partners who share our values of integrity, community, and accessibility. With Replay shops, collectors can expect the same high-quality experience whether they’re in Charlotte, Chicago, Denver, or beyond.
looking Ahead
The sports card industry has seen explosive growth in recent years, and while the market will always evolve, one truth remains constant: people crave connection. Whether it’s opening a pack with your child, trading with a friend, or joining a live stream break, collecting brings people together. Replay is here to make sure that continues not just for today’s collectors, but for the next generation.
Our vision for the future is clear:
• Expand our national footprint. By
franchising, Replay will bring trusted shops to neighborhoods nationwide, giving more collectors local access to the hobby.
• Grow Replay Gives Back. We’re committed to scaling our donations so that millions of children across the U.S. can experience the joy of collecting.
• Embrace innovation. From live streams to partnerships with top card brands, Replay is building a modern hobby experience that blends tradition with technology.
As I reflect on our journey, I’m struck by how much Replay mirrors the hobby itself. Collecting is about the circle of life, a “replay,” if you will. Maybe you missed a card as a kid, maybe you’re rediscovering the hobby now, or maybe you’re introducing it to your own children. Replay is here to be that bridge.
At Replay, we often say we’re in the business of memories as much as cards. And as we continue to grow, our goal is to make sure that magic is available to everyone. v
the end of the Job era
The Industrial Revolution promised security. Go to school. Get a job. Show up. Climb. Retire.
That was the script.
For generations, it worked—until it didn’t. Somewhere between mergers and metrics, between stock price and shareholder value, the contract between company and employee dissolved. The promise of loyalty for security disappeared in a spreadsheet. And now, millions of people wake up every day realizing that the ladder they’ve been climbing doesn’t reach the life they want.
the Moment it hits you
It happens at 3 a.m.
the l a S t employee fear, freedom, and
the g reate S t o pportunity of o ur lifetime
There comes a moment in every career when the hallway gets quiet.
When the emails stop coming.
When the meetings that once felt endless start to disappear from your calendar.
That silence isn’t the end of something. It’s the whisper of what comes next. For millions of Americans, that whisper is growing louder by the day.
A collective awakening is underway—an unspoken realization that the era of lifelong employment has quietly ended.
We are witnessing the birth of The Last Employee.
When you can’t sleep because you’re doing the math.
The mortgage. The tuition. The bills.
The “what if” your boss decides you’re too expensive, too experienced, or too replaceable.
That’s the moment you realize that your paycheck—your so-called “security”—is really just permission to keep showing up.
the rise of the owner class
The future doesn’t belong to employees—it belongs to owners.
To the bold men and women who are done waiting for permission.
Who are stepping forward to take control of their own destinies.
Franchising has quietly become the new American Dream—the bridge between the corporate skills you’ve built and the freedom you’ve always wanted.
It’s the great equalizer.
You don’t have to invent an app.
You don’t have to raise venture capital.
You don’t have to bet everything on a risky startup.
You just have to decide that being The Last Employee is the best thing that ever happened to you.
Because it means your next move will be your first real move—into a world where your effort and your vision finally belong to you.
the Awakening of purpose
Franchise owners don’t just own businesses.
They own mornings again.
They own weekends again.
They own their energy, their creativity, and their time with the people who matter most.
They become the heartbeat of their communities—creating jobs, mentoring young people, and providing services that actually matter.
You can see it in their eyes.
The spark.
The light.
The moment they realize they’re no longer surviving—they’re building.
That transformation doesn’t come from money.
It comes from purpose.
Because once you’ve tasted ownership, you can never go back to employment.
the Quiet revolution
Here’s the truth most people haven’t realized yet:
We are living through the largest migration of talent in modern history.
The best minds from corporate America— the managers, the operators, the problemsolvers—are leaving the W-2 world behind.
They’re tired of “doing more with less.”
Tired of missed Little League games and late-night reports.
Tired of building someone else’s dream. They’re not quitting work.
They’re reclaiming it.
They’re building empires—one territory, one brand, one opportunity at a time. And in that movement lies the rebirth of the American Dream.
the last employee is you
Let’s be honest—you didn’t come this far to spend the rest of your life asking for approval.
You didn’t survive every corporate storm, every layoff, every pivot, just to stay stuck.
George Knauf is a trusted franchise advisor with over 20 years of experience helping individuals and companies—from startups to public brands—build success through franchising. He founded OrcaZee.com (Orca Franchising ), a program for elite franchise owners seeking to build portfolios and exit to private equity. MyPerfectFranchise.com, a free service, to guide aspiring owners toward the right opportunities and provided the deep knowledgebase behind AskFranchiseGPT.com, the #1 AI tool for franchise discovery and growth.
You came this far to build something that lasts.
Something with your name on it.
Something your kids can be proud of.
You came this far to become The Last Employee.
Not as an ending, but as a declaration:
That you are the last generation willing to trade freedom for security.
You are the bridge between the old world of work and the new world of ownership.
the choice Before you
Every revolution begins with a choice.
You can keep climbing the ladder, knowing it’s leaning against the wrong wall.
Or you can step off and start building your own.
You can keep giving your best years to someone else’s vision.
Or you can finally start living your own.
No one’s coming to save you—not HR, not your CEO, not the next reorg.
But the good news is, you don’t need saving.
You need an epiphany.
That’s the moment when everything changes.
When fear becomes fuel.
When uncertainty becomes opportunity. When you become more than your job title—you become your own brand.
the
story We’ll tell
Years from now, people will look back at this era and say,
“This was the moment everything shifted.”
The age of employment ended, and the age
of ownership began.
They’ll talk about how people like you walked away from comfort to build something greater.
How you turned chaos into creation. How you redefined what success looks like for the next generation.
They’ll call it The Ownership Revolution.
Those pioneers will be remembered not as the ones who quit their jobs, but as the ones who rebuilt the American Dream.
the emotional payoff
Ask any franchise owner what the best part is, and they’ll rarely say “the money.”
They’ll tell you about the moment they realized they didn’t need permission anymore.
Because that’s what true freedom feels like. You were never meant to spend your life waiting for a raise that never comes.
You were meant to build.
To lead.
To create.
You have the experience.
You have the drive.
You have the chance.
So maybe it’s time to stop fearing what happens if you leave… and start imagining what happens if you don’t.
Because the truth is, you can either be The Last Employee in your story— or the first generation owner in your legacy.
The choice is yours.
The Last Employee, a book from George Knauf, coming in October 2025. v
Building a purpo S e- d riven e nterpri S e with lime painting
Before joining LIME Painting, my professional background was rooted in finance and insurance. I started my career at the Budget Management Office in Denver before moving into the private sector, where I focused on personal finance and risk management planning. Although I enjoyed the analytical side of the work, I started thinking seriously about building something of my own, that would allow me to serve others while creating opportunities for growth.
After being introduced to the CEO of LIME Painting, we quickly became friends. As I learned more about his vision for the company and its unique approach to the painting and restoration industry, I saw an opportunity that aligned with everything I valued. I started out as an
outside sales representative with LIME, before investing in the brand myself.
Owning a business gave me the chance to directly impact the lives of clients and employees while building something that aligned with my goals. My experience in finance and insurance gave me a strong foundation in strategic thinking, risk management, and financial planning, all of which have been critical in running a multi-unit business. I’ve also been lucky to have an incredible mentor, Nick Langefels, who taught me the principles of business development, sales, and scalability. His mentorship helped me understand what business ownership can truly be: a way to build a successful enterprise, support your family, and positively impact your community.
e xpanding into new Markets
Since starting my journey with LIME Painting, I’ve launched locations in Northern Colorado and Phoenix and have purchased territories in San Diego. One
of the biggest lessons I’ve learned through expansion is that every market is unique. A strong franchise system like LIME provides a proven framework for success, but it’s up to each owner to understand the local dynamics, customer preferences, and community culture to be successful.
Whenever I enter a new market, I focus on becoming part of the community first. I make it a point to network, volunteer, and meet with other local business owners to understand what’s working for them. From there, I build on those insights, using my past experience, client relationships, and the strong reputation of the LIME Painting brand to establish credibility and earn trust.
empowering others to lead
As my business has grown, one of the biggest lessons I’ve learned is that success comes from empowering the people around you. When expanding into new regions, I’ve had to learn how to delegate tasks and trust my team members; prior to
believe that when people focus on serving others and adding value, opportunities naturally follow. The most successful teams are those that operate with an ownership mindset in which everyone feels responsible for the success of the business and the experience of our clients.
A culture that sets us Apart
owning a business, I did everything on my own. My job now is to give our managers and employees the tools, resources, and guidance they need to succeed.
That mindset shift has been one of the most rewarding parts of this journey. There’s nothing better than watching someone on your team take ownership of their role and grow into a leader. I truly
What first drew me to LIME Painting is the same thing that continues to inspire me today, our values and culture. Love, Integrity, Mission, and Excellence aren’t just words to us; they’re guiding principles that shape how we operate every day.
Each job has an Account Manager, Production Coordinator, and General Manager or Owner overseeing it. That structure allows us to deliver on our promises while maintaining quality across
“ What first drew me to LIME Painting is the same thing that continues to inspire me today, our values and culture. Love, Integrity, Mission, and Excellence aren’t just words to us; they’re guiding principles that shape how we operate every day.”
all territories. We also receive marketing support, leadership resources, detailed proposal tools through a dedicated bid team, and access to coaches who help guide us toward our goals and provide the personal support needed to thrive. Having this kind of partnership allows me to focus on growth and leadership development, knowing I have a team behind me that’s just as invested in our success as I am. When you build a team that prioritizes excellence and follows a proven system, quality becomes a natural outcome. LIME has created a model that makes that possible and it’s a major reason I’ve been able to scale successfully. It provides a comprehensive framework, from establishing an organizational structure and running effective meetings to building connections with local organizations like Chambers of Commerce and the Better Business Bureau.
leading with purpose
For me, being a business owner is about far more than financial success; it’s about people, purpose, and doing things the right way. Every day, I get to see the impact of our work, whether it’s restoring a home, supporting a local event, or watching an employee grow into a leadership role. At the end of the day, that’s what makes all of this worth it. We’re not just painting homes; we’re building relationships, creating opportunities, and making a difference in our communities. v
g oldfiS h Swim S C hool m ake S hiS tory
with 200th g rand o pening in Sherwood, o regon
In a significant achievement for water safety education across North America, Goldfish Swim School is celebrating the opening of its 200th Grand Opening in Sherwood, Oregon. The milestone represents a remarkable journey for a brand that has grown from a single swim school in 2006 to become one of the nation’s premier learn-to-swim franchises, an accomplishment achieved by only 5% of franchise systems.
The new Sherwood location, which opened its doors to the community in October, marks more than just a business expansion—it represents a deepening commitment to water safety education and drowning prevention. With indoor, yearround swim instruction for children ages 4 months to 12 years old, the location joins thriving West Linn, OR and Vancouver, WA locations that opened in the Portland area earlier this year, creating a network of water safety education centers serving families throughout the region.
A Vision realized
The story behind Goldfish Swim School’s success begins with founders Jenny and
Chris McCuiston, who recognized a critical need for high-quality swimming instruction in the early 2000s. What started as Jenny’s experience as a swim instructor evolved into a comprehensive vision for creating safe, fun, and stimulating environments where children could develop essential life skills.
“Reaching our 200th Grand Opening is an incredible milestone that represents passionate franchisees like Alex Tyler who share our mission of making every child a safer swimmer,” said Chris McCuiston, Co-Founder and CEO of Goldfish Swim School. “This achievement belongs to every franchisee who believed in our vision and every instructor who makes the
“ Tyler’s dedication to the brand recently earned him the firstever Goldfish Swim School Franchisee of the Year award for his unwavering support and community impact.”
Goldfish difference in communities across North America.”
the
Franchisee Behind the Milestone
The Sherwood location is owned by Alex Tyler, a former competitive swimmer, father of two, and owner of six Goldfish Swim School locations. Tyler’s dedication to the brand recently earned him the firstever Goldfish Swim School Franchisee of the Year award for his unwavering support and community impact.
“It is my honor to celebrate the 200th Grand Opening for Goldfish Swim School here with my team,” Tyler said. “My mission is to ensure that all children have a safe, fun, and friendly place in their community to learn this life-saving skill. We are excited about the opportunity to welcome more and more families into our schools as we expand our reach and impact.”
Tyler’s commitment extends beyond his Oregon locations. For the past decade, he has organized annual mission trips to Gales Point, Belize, bringing teams of Goldfish instructors to provide swim lessons to children in the remote fishing village where water is abundant but swim instruction is scarce.
the science of swimplay®
What sets Goldfish Swim School apart is its unique educational philosophy called The Science of SwimPlay®. This approach combines guided play with a safe environment—two factors that research shows are essential for children’s cognitive development. The curriculum goes beyond teaching swimming strokes; it builds confidence, social skills, and intrinsic motivation through constant encouragement, achievement recognition, and a fun, play-filled atmosphere.
The school’s feature shiver-free pools maintained at a comfortable 90 degrees year-round, creating an inviting tropicalthemed environment.
celebrating with the community
To mark this historic milestone, Goldfish Swim School hosted a ribbon-cutting ceremony on October 14th at the Sherwood location, welcoming leadership including Co-Founder and CEO Chris McCuiston, President Andrew McCuiston, Chief Operating Officer Mike Skitzki, and franchisee Alex Tyler. The event, held in partnership with the Sherwood Area Chamber of Commerce, featured facility tours, remarks from leadership and local
officials, refreshments, and a special appearance by the Goldfish Swim School mascot, Bubbles.
looking Ahead
Following 16 years of historic growth across 40 U.S. states and Canada, Goldfish Swim School shows no signs of slowing down. The brand is preparing for continued expansion in 2026 and beyond, driven by a mission that remains as vital today as when the first location opened: making every child a safer swimmer.
With drowning remaining a leading cause of accidental death for children, the importance of quality swim instruction cannot be overstated. Each new Goldfish Swim School represents hundreds of children gaining life-saving skills, confidence in the water, and the courage to make waves in life.
The Sherwood location is located at 21558 SW Langer Farms Parkway, Sherwood, OR 97140, and offers a full range of programs from infant swim lessons to the Goldfish Swim Force swim team. As Goldfish Swim School celebrates this momentous achievement, the focus remains clear: providing every child with the platform to build essential life skills, overcome fears, and discover their potential—one stroke at a time. v
t urning r eCognition into
r eputation: the p ower of induS try aCColade S in fran C hi S ing
When aspiring business owners choose to join a particular franchise, they’re making a significant investment. It’s a financial investment and a longterm investment of their time and entrepreneurial energy. Prospective owners want to take every precaution to ensure this investment is a sound one.
A good starting point is to vet franchise opportunities carefully. While it’s impossible to predict the future, franchisors should provide plenty of financial data that demonstrate the historical success of their model. From there, prospective owners can extrapolate their own odds for success. Another data point to consider is industry recognition. Examples may include awards, rankings or placement on “bestof” lists. These accolades can serve as
valuable signals about a franchise’s culture, credibility and long-term potential.
industry recognition carries real value
Whether it’s Entrepreneur or Franchise Business Review, legitimate publications and market research groups are meticulous in how they assess potential honorees, sizing them up not just by their sales pitches but by quantifiable data.
For example, lists denoting the most profitable or fastest-growing franchises usually require honorees to submit significant reporting, disclosing things like the minimum startup capital required or the average annual income for franchise owners.
Other data points considered can encompass survey results from current franchise owners, covering things like trust in the franchise system or overall owner satisfaction.
For aspiring franchise owners, this thirdparty validation offers reassurance that the franchise has been vetted against a wide range of competitors. It’s a way of establishing that the brand has proven itself. Rather than taking only the franchisor’s word, prospective owners can rely on independent, fact-based assessments as part of their due diligence.
credibility and culture
Awards and best-of recognition can attest to a franchise’s credibility. In an age where some franchises are based on trends or fads, this can be crucial information for potential owners who desire a franchise that will last.
Yet, industry recognition isn’t just about credibility. Some lists and awards can provide important windows into a franchise’s culture, allowing potential owners to verify alignment with their own values or preferences.
For example:
• Franchise owner satisfaction awards often highlight brands where current owners feel supported, heard and wellpositioned for success.
• Innovation or customer experience awards may reflect a company’s forwardthinking approach and commitment to staying relevant in a competitive market.
• Honors denoting the best franchises for women or for veterans can highlight areas of shared passion or suggest a sense of value and belonging.
For aspiring franchise owners, in particular, culture matters. A franchise that invests in its owners and fosters collaboration is more likely to help them
navigate challenges, adapt to change and build sustainable success. Industry awards and best-of recognition can provide a meaningful glimpse into franchise culture.
not all accolades are created equal
It’s crucial for potential owners to remember that not all awards carry the same weight. Prospective franchise owners should carefully evaluate the source and criteria behind each recognition. Here are key factors to consider:
• Credibility. Is the award from a respected industry publication or association, or from an outlet with lessrigorous standards? Reliable awards are typically backed by objective data and verifiable analytics.
• Owner input. Some of the most credible awards incorporate feedback from actual franchise owners. Recognition based on owner surveys or satisfaction scores often provides the most authentic insight into the brand’s culture and support.
• Relevance. Entrepreneurs should seek accolades that align with their personal interests. For example, if franchise support is important, it’s worthwhile looking for awards that denote owner satisfaction as opposed to just growth metrics.
• Consistency. Has the brand earned recognition repeatedly over the years, or was it a one-time accolade? Consistency shows long-term excellence, not just short-term performance.
• Transparency. Are the award criteria publicly available? Clear evaluation processes lend legitimacy and help understand what strengths the brand demonstrated.
It’s equally important to remember that, while industry honors are meaningful, they don’t tell the full story of any franchise brand. Rather, they represent one piece of data, which should be evaluated alongside things like the Franchise Disclosure Document (FDD). Speaking with current owners at franchise validation events can also be useful when assessing the way forward.
Missy Wright is Vice President of Franchise Development for Five Star Franchising, an innovative, growing platform of home service brands, including Five Star Bath Solutions, Gotcha Covered, Bio-One, 1-800-Packouts, Card My Yard, and Mosquito Shield. She has more than a decade of experience in franchise development and sales, including leadership positions with successful franchise brand platforms.
For more information, visit fivestarfranchising.com.
“ For aspiring franchise owners, in particular, culture matters. A franchise that invests in its owners and fosters collaboration is more likely to help them navigate challenges, adapt to change and build sustainable success.
seeking a robust reputation in the franchising industry
For anyone weighing franchise opportunities, awards and industry distinction can serve as trusted guideposts. They reveal much about a brand’s culture, credibility and long-term viability, factors that are often difficult to assess from the outside. By prioritizing award-winning franchises and carefully examining the significance of those accolades, entrepreneurs can feel more confident about their choices.
For aspiring franchise owners, industry recognition is more than a badge for the franchisor. It’s a tool that empowers you. Joining a brand with a proven record of accolades gives you instant credibility in your community and strengthens consumer trust from day one. If you’re ready to invest in your future, aligning with a franchise that has earned industry honors is a great first step. v
m aximizing the Benefit S of advi S ory Coun C il S:
adV i CE FOR FR an C hiSE CO m PaniES and FR an C hiSEES Wh O aRE mE mb ERS
In 2001, I made a discovery that reshaped my approach to management: our fastest-growing franchisees were all members of our Franchise Advisory Council.
Initially, I assumed their success stemmed from being better informed. But I soon realized it went deeper - they felt ownership of our initiatives and embraced system-wide priorities. I wanted every franchisee to be part of the council, but since that wasn’t feasible, we created multiple councils focused on Training, Marketing, Product, Communication, Convention, Sales, and Innovation. But all those individual councils were built on the following core principles.
For Franchise companies: Best practices for effective councils
Advisory councils are incubators for innovation and engagement.
Franchisees who participate feel heard and become more invested in the system’s success.
• Avoid using councils as a rubber stamp for management decisions
• Include a diverse mix of franchisees
• Encourage active participation from management without stifling ideas
• Prevent any one person from dominating discussions
Evan hackel - As an author, speaker, consultant, and entrepreneur, Evan Hackel has been instrumental in launching more than 20 businesses and has managed a portfolio of brands with systemwide sales of more than $5 billion. He is the creator of Ingaged Leadership, the author of the book Ingaging Leadership: The ultimate Edition, and a thought leader in leadership and success.
Evan is the CEO of Ingage Consulting. Visit www.evanhackel.com
• Use breakout groups during meetings to foster broader input
• Tailor meeting frequency and format to your council’s makeup
• Create specialized councils for areas like marketing, sales, and technology
A well-run council not only improves your franchise’s operations but also strengthens its culture and long-term success.
For Franchise companies: Build Advisory councils to drive Growth
A well-run advisory council is a powerful tool for continuous improvement. It helps you:
• Recruit franchisees who align with your vision
• Strengthen your brand
• Develop market-leading products and services
• Foster motivated franchisees who support your mission
• Leverage technology to boost efficiency and sales
• Expand into profitable regions
• Launch effective marketing campaigns
• Adapt to regional business realities
• Turn franchisees into enthusiastic recruiters
For Franchisees: Make the Most of your council role
Congratulations. You’ve been invited to join your franchise’s advisory council! Whether you have been appointed by your franchisor or elected by peers, this is both an honor and a responsibility. You now have the opportunity to shape your franchise system and grow your own business.
In my experience, advisory council members are often the fastestgrowing franchisees. Why? Because they’re engaged, informed, and connected. You’ll gain direct access to upper management, share ideas, and build strong relationships with fellow franchisees. You’ll also become a brand ambassador.
embrace your role as a contributor
Advisory councils’ true purpose is to provide insight and contribute ideas. Focus on what’s best for the organization is a whole, with long-term thinking. Be a combination of practical and innovative.
lead with positive energy
While it’s important to be honest, negativity can hinder progress. A positive, energetic attitude makes your contributions more impactful and helps your ideas gain traction. People are more receptive when they know you’re constructive and solutionoriented.
empower others
Occasionally, management will seek volunteers for special projects. Use these moments to nominate other capable franchisees - not just council members. This broadens participation and prevents burnout among council members.
share honest Feedback
It’s natural to want to avoid conflict, but your role is to inform, not to appease. If you have concerns, express them respectfully and offer solutions. Instead of saying, “That’s completely wrong,” try, “I have concerns I’d like to share.” Constructive honesty fosters trust and progress.
stay engaged
Your responsibilities include attending meetings, responding to communications, and completing assignments. Full engagement is essential - it’s unfair to others if you’re not actively participating.
think strategically
Avoid getting bogged down in daily operational issues. Your role is to think long-term and represent the entire franchise system, not just your own business. Strategic thinking helps shape the future of the brand.
Final thoughts
Advisory councils are transformative. For franchisors, they’re a path to innovation, engagement, and growth. For franchisees, they’re a gateway to leadership, connection, and success. When both sides embrace the opportunity, the entire system thrives. v
the Quiet p ower of Con S i S ten C y:
W HY W InnIng FRAn CHISES DoublE DoW n on bRAn D D ISCIplInE
In today’s fast-moving digital landscape, franchises are under more pressure than ever to innovate. New platforms emerge daily, digital marketing tactics evolve constantly, and audiences expect personalized engagement at every touchpoint.
Yet amid all this change, the most successful franchises share one defining trait: consistency. In franchise marketing and PR, discipline in messaging, tone, and execution is what transforms good brands into great ones.
the Foundation of Brand discipline in Franchise Marketing and pr
Every franchise starts with a promise, a set of standards that define what customers can expect, no matter the location. Maintaining that promise across dozens or hundreds of units requires more than operational alignment; it demands marketing and PR consistency. Each post, press release, and customer interaction contributes to how the brand is perceived. Consistency builds credibility, reinforces trust, and strengthens customer loyalty, the cornerstones of longterm success in franchising.
Franchise marketing thrives on repetition and reliability. The same logo, language, and tone should resonate whether the audience encounters the brand through national advertising or a local social media page. When franchisees deliver unified messaging, it creates a seamless experience that enhances both reputation and recognition. This disciplined approach to branding is not restrictive; it’s empowering, giving every franchisee a clear framework within which to innovate effectively.
Ronn Torossian is the Founder & Chairman of 5W Public relations, one of the largest independentlyowned Pr firms in the united States. Since founding 5WPr in 2003, he has led the company’s growth and vision, with the agency earning accolades including being named a Top 50 Global Pr Agency by Provoke Media, a top three nYC Pr agency by O’Dwyers, one of Inc. Magazine’s Best Workplaces and being awarded multiple American Business Awards, including a Stevie Award for Pr Agency of the Year
Consistency also supports scalability. As franchises expand into new markets, the ability to replicate a proven marketing and communications model ensures that growth doesn’t dilute the brand. Systems that establish a consistent visual identity, tone of voice, and PR strategy enable a franchise to scale faster while maintaining a cohesive reputation across all regions.
the role of digital Marketing and digital pr in Maintaining consistency
As digital marketing and digital PR continue to evolve, franchises must ensure that innovation complements brand discipline rather than undermines it. The shift toward digital channels has introduced unprecedented opportunities for engagement, from influencer collaborations and social storytelling to data-driven targeting and local SEO. However, without consistency at the core, these efforts risk fragmenting a brand’s identity.
Digital PR, in particular, plays a crucial role in bridging traditional communications with the speed and transparency of the online world. It’s not just about generating press; it’s about shaping digital reputation through thought leadership, local news, online reviews, and search visibility. Each digital mention or article reinforces or contradicts the brand narrative. A cohesive PR strategy ensures that no matter the platform, the voice
remains steady and authentic.
Strong digital marketing and PR teams understand that alignment must be intentional. It’s not enough to post regularly or issue press releases; every piece of content must ladder up to a broader brand narrative. This requires clear communication between franchisors and franchisees, consistent brand training, and regular audits to ensure local marketing reflects the brand’s core values.
Balancing creativity with control
Consistency should never be mistaken for monotony. The best franchises empower local owners and marketers to adapt content for their communities while maintaining the brand’s central identity. This balance between creativity and control is what allows a franchise to feel both local and global at once. Guidelines, templates, and clear brand values give franchisees the tools to communicate confidently while keeping messaging aligned.
The same principle applies to campaign execution. Digital marketing thrives on experimentation, testing new formats, channels, and messages. Yet those tests are most effective when anchored in established brand pillars. By using data to guide creative decisions while staying true to brand voice, franchises can ensure
their marketing evolves without losing its foundation.
A consistent approach also makes it easier to measure results. When campaigns are built on a clear, unified message, analytics can reveal what truly resonates with customers and where adjustments are needed. This creates a feedback loop where franchises continuously refine their strategy without drifting away from their core identity.
consistency as a competitive Advantage
In an era where trends shift daily, consistency has become a differentiator. Brands that stay true to their identity amid constant noise stand out more than
those that chase every new idea. For franchises, this reliability communicates professionalism and dependability to customers and potential investors alike. It tells audiences, “You can trust us. We deliver the same great experience every time.”
When franchise marketing, PR, digital PR, and digital marketing efforts work in concert around a unified message, they create exponential impact. Every campaign, press mention, and social interaction reinforces the same story, one of trust, quality, and familiarity. That alignment not only strengthens reputation but also drives measurable business growth.
the Future Belongs to the consistent
Franchises that master consistency in both message and execution will continue to thrive, regardless of changing trends or technologies. Innovation matters, but without brand discipline, it lacks staying power. The quiet power of consistency lies in its ability to build momentum, nurture trust, and turn short-term attention into long-term loyalty.
In the end, the franchises that win aren’t necessarily the loudest or the most experimental. They’re the ones that show up the same way, every time, in every message, every market, and every customer interaction. That’s the real foundation of lasting franchise success. v
mulBerry S garment C are open S in m C lean, va .
First of Three Sites Planned by Franchisee CBKL Management LLC Brings Upscale Dry Cleaning and Laundry Services, Free Pickup and Delivery, to Washington, D.C. Suburbs.
Suburban Washington, D.C. gained a new upscale garment care service yesterday with the opening of the latest Mulberrys Garment Care franchise in the McLean Square shopping center at 6647-B Old Dominion Dr. in McLean, Va. Under the management of Alma Cadenas, the new store is open Monday through Friday from 7 a.m. to 7 p.m., Saturday from 8 a.m. to 6 p.m., and is closed on Sunday. Complimentary door-to-door pickup and delivery service is available to Arlington, Ballston, Dunn Loring, Great Falls, Pimmit Hills, Salona Village, Tysons Corner and Wolf Trap.
Mulberrys stands apart from typical dry cleaners, delivering “Dry Cleaning & Laundry Reimagined” that includes upscale ecofriendly, toxin-free dry cleaning, a 10-step inspection process, reusable wooden hangers, complimentary collar stays and other extra touches. Wedding dress cleaning, shoe shine and repair, leather and suede cleaning, rug cleaning and bedding and linen
cleaning are available, as are laundry subscriptions for added convenience and savings. Each guest who walks through the door is made to feel welcome and well-attended and encounters sophisticated surroundings including a spacious reception area, upscale seating, a reach-in cooler stocked with refreshing beverages, and a variety of luxury home décor and premium laundry products available for purchase. There are even treats and fresh water for their pets.
This is the first of three stores planned for Northern Virginia by CBKL Management LLC, two of whose partners, Brett Vago ad Kyo Kim, first brought the Minnesota-born brand to the area in late 2023 with the opening of a Mulberrys Garment Care location in the Friendship Heights neighborhood of Washington, D.C. Vago, Kim and third partner Carlos Cadenas are all veteran dry cleaners, each operating multiple locations of the popular Maryland-based ZIPS Cleaners.
“We chose McLean because it aligns well with our brand’s focus on high-quality service, convenience, and community involvement,” notes Vago. “It’s also recognized as one of the most dynamic and wealthy regions in Northern Virginia, featuring a customer base that prioritizes quality, sustainability, and meticulousness – key values that distinguish Mulberrys.”
Further information on offers, hours and available services are available at https://www.mulberryscleaners.com/virginia-drycleaning/store/mclean-va/ or by calling the store at (571) 4679000. Customers can download the free Mulberrys mobile app on Android or iOS and follow the quick, easy instructions to set up a new account through which they can order free pickup and delivery. Mulberrys also regularly posts care tips, special offers, news and other information on Facebook, X (Twitter), and Instagram.
Mulberrys now has 15 locations in California, Minnesota, Virginia and Washington, D.C., and plans to open more coast to coast. Franchise opportunities are available in select U.S. markets.
For more information, visit www.mulberryscleaners.com/ franchise/ or contact National Director of Franchise and Business Development Mike Waintraub at (609) 468-7195 or mwaintraub@mulberryscleaners.com.
ABout MulBerrys:
Mulberrys is an award-winning artisan laundry and dry cleaning provider founded on the idea that garment care should be a craft, not a commodity, Mulberrys features toxin-free dry cleaning, recyclable packaging, an on-demand app, 24 to 48-hour turnaround, and bright storefronts. For more information, visit www.mulberryscleaners.com.
b ack row: manager alma Cadenas (in blue), Franchisee Carlos Cadenas and Franchisee brett Vago with new mulberrys employee Crystal. Front row: Franchisee Kyo Kim.
brewing innovation at beans & brews coffee house
announcements from the industry
building a franchise system with heart find your flavor: food franchises to fit your style
Penn Station Subs:
Rita’s Italian Ice & Frozen Custard: invested in
Go Greek Yogurt: how a humble Yogurt shop Built a global community through trusted Franchise Partnerships
Firehouse Subs:
Milestone 1,400th restaurant in clearwater, Florida
t he Gre At Greek Mediterr Ane An Grill Debuts Its First Special Venue Location
at T-Mobile Arena in Las Vegas
The Great Greek Mediterranean Grill®, an award-winning Mediterranean fast-casual restaurant brand, has opened its first-ever special venue location inside the world-class T-Mobile Arena in Las Vegas. The milestone marks the brand’s debut in the sports and entertainment venue space, bringing fresh Mediterranean flavors to the bustling concourse of one of Las Vegas’ premier destinations for concerts, sporting events, and live entertainment.
t he new restaurant, located on the t-Mobile arena’s main concourse, represents a strategic expansion by local entrepreneurs and brand co-founders nick d ella Penna and trent Jones. t he pair acquired the first g reat g reek Mediterranean g rill restaurant in l as Vegas in 2016 and after years of growing the brand’s footprint throughout the l as Vegas Valley, recognized that traditional real estate options were becoming more limited.
t he t-Mobile arena location offers a scaled-down menu tailored for the fast-paced environment, allowing fans to enjoy signature favorites such as the award-winning g reat g reek gyro, Falafel Pita (vegetarian), hummus, Feta Fries, and Mom’s r ice Pudding.
t he g reat g reek Mediterranean g rill is a part of the Big Flavor Brands™ food service division of United Franchise g roup™, a globally recognized leader in franchising and is among the 10 fastest-growing restaurant chains in the country according to data firm technomic, with over 70 locations in 22 U. s . states.
FAST-GROWING shipley donuts OPENS IN NASHVILLE YARDS
Shipley Donuts, the nation’s largest brand of fresh, handmadedaily donuts and kolaches, has opened its newest location in the high-profile new Nashville Yards development as it continues its rapid expansion in the mid-South.
o wned by franchisee group Virentes h ospitality, the 1,478-square-foot shop strategically positions the brand within the premium nashville Yards development, surrounded by hightraffic business tenants along with music venues and restaurants.
t he shop offers more than 40 varieties of fresh, handmade daily donuts, including its signature glazed, cut in the iconic shipley hexagon shape for a lighter, fluffier texture, then carefully glazed to sweet perfection. it also serves filled, iced and cake donuts, plus bear claws, cinnamon rolls and shipley’s famous kolaches, a savory texas-style pastry baked with a variety of fillings inside, like cheese, sausage and eggs.
t he nashville Yards shop boasts the brand’s first espresso-based coffee program, offering premium hot and cold coffee-based drinks, including cappuccino, mocha latte and cold brew.
“ t he new nashville shop allows shipley to further strengthen our presence in Music city while introducing our iconic, fresh-made donuts and kolaches to a new audience of workers, residents and visitors in the growing nashville Yards district,” said Flynn d ekker, shipley d onuts cEo
“With our new nashville Yards location now open and serving the community, we’re already seeing the impact of the city’s vibrant business environment and growing food scene,” said shipley s enior Vice President of Franchise d evelopment Keith sizemore.
“ t he shop showcases exactly how shipley succeeds in dynamic metropolitan markets and establishes the blueprint for our ongoing s outheast expansion.”
ownashipleydonuts.com
Milk s h Ake FActory to Celebrate Grand Opening in Cumming, GA
MilkShake Factory, the neighborhood dessert destination known for its handspun milkshakes and small batch, premium chocolates, opened its doors in Cumming, GA with a family-friendly grand opening celebration on Saturday, October 11, 2025. Located at 850 Peachtree Parkway, Cumming, GA 30041 in the South Forsyth area, the new store will be a sweet addition to the community.
to celebrate, the store featured music, giveaways, and a special buy-one-get-one-free offer on all shakes, sundaes, and molten cups. t he first 100 guests received free Milk shake Factory t-shirts, and the very first customer in line took home a special prize basket. a live dJ kept the energy high throughout the afternoon.
t he cumming store is owned and operated by former g eorgia tech quarterback and Pittsburgh steelers alum rick strom, who is bringing the
Milk shake Factory experience to the atlanta suburbs. strom has two additional locations planned for the area.
“ i wanted to bring Milk shake Factory to cumming because this is a community where families come together,” said strom. “With nearby schools, neighborhoods, and bustling local businesses, it felt like the perfect fit. My goal is to create a place where everyone, including kids, parents, and friends, can stop in, celebrate, and share something special.”
“ having played in Pittsburgh and spent important years of my life there, i ’ve always had a special connection to the city,” strom added. “Milk shake Factory was founded there more than a century ago, so being able to introduce this beloved Pittsburgh brand to families here in cumming makes the opening especially meaningful to me.”
www.milkshakefactory.com
sM oothie k in G is fueling its national growth
With a series of milestone openings this fall, including debuts in two new states and new growth in one of the country’s busiest airports.
The brand has officially opened its first-ever Utah location in Washington and its first-ever Minnesota location in Woodbury, marking Smoothie King’s entry into both states. Together, these openings bring delicious and nutritious, protein-packed smoothies to new communities while furthering the brand’s mission to inspire healthy lifestyles nationwide.
at the same time, smoothie King is strengthening its presence in dallas Fort Worth international airport (dFW) with two new locations in terminal a and terminal d, joining its existing terminal a store. at dFW, the brand ranks #1 in the snack c ategory, underscoring its ability to meet growing consumer demand for nutritious, on-the-go options while traveling.
With additional development opportunities across Utah, Minnesota, and beyond, smoothie King continues to execute on its strategic growth plan, expanding its footprint and reaching new guests across the U. s
find your flavor: food fran C hi S e S to fit your Style
Food is more than just fuel — it’s an experience. In today’s franchise landscape, that experience comes in countless delicious forms. Whether it’s a sophisticated scene with curated sips to globally inspired flavors designed for the masses, one thing is certain: the way America dines is changing, and people are open to more variety now than ever before.
From inventive boba tea houses to coastal seafood sensations, these brands prove that creativity, variety, and quality still win hearts — and there’s a franchise out there to suit your unique taste. For entrepreneurs seeking to join an industry that’s both resilient and rewarding, these food franchises are serving up an enjoyable future.
Mediterranean Meets trendy Fast casual
When it comes to fresh, flavorful food that checks all the boxes, MF Gyros & Burgers has quickly become a Sacramento staple. This health-forward fast-casual concept marries quality ingredients with speed and convenience, making it a top choice for customers who want a better kind of “fast food.” Their menu seamlessly bridges two worlds—Mediterranean favorites like falafel gyros and American classics like gourmet burgers—each crafted with care, color, and crunch.
Founded by one of the nation’s youngest entrepreneurs, Kavish Sharma, the brand has already turned heads since its founding in 2020 and hasn’t ceased making headlines — talk about brand recognition. For franchisees, the model’s broad appeal and efficient setup make it a mouthwatering investment opportunity that stands in a league of its own. The brand
has recently secured a 24-unit development deal, marking not just a milestone, but the beginning of a brand destined for national greatness. More information on MF Gyros & Burgers can be found at https://www. mfgyrosfoods.com/franchise.
reinventing the Bagel with Wow-Factor
The Bagel Hole is taking a Georgia-born favorite and giving it a national stage. Known for its fun, community-focused energy, this brand combines the timeless art of New York–style bagel making with a touch of Southern hospitality. Guests can choose from classic flavors or inventive twists paired with premium spreads, sandwiches, and catering options. The company has a carefully curated rotation of customer favorites and pays close attention to atmosphere, creating a space that’s become an essential part of its patrons’ daily routines.
Having officially launched its franchise program in 2025, The Bagel Hole offers owners full-scale training, marketing, and operational support to bring the perfect bite to neighborhoods across the U.S. Complete with its own catchy jingle (just try getting it out of your head), the brand delivers a fun, memorable identity, streamlined systems, and a suite of recipes to fall in love with. Check out more information about The Bagel Hole at https://thebagelhole.com/franchise.
your cutest tea place
Whimsy meets flavor at Boba CuCue, a next-generation boba tea house where drinks double as works of art. This playful café concept likened to “the Disney of boba” combines handcrafted beverages—
Chris Conner has worked in the franchise development industry for almost 20 years and helped over 600 brands franchise their brand and develop franchise distribution channels. He founded Franchise Marketing Systems in 2009, which now includes a team of 27 franchise consultants based in and Canada and supports brands around the world to grow and scale through franchise expansion.
Visit www.fmsfranchise.com for more information
like the trending Blue and Pink Matcha creations—with guest favorites including waffle pops, steamed dim sum, and Cartoon gelato inspired by Japanese street food.
Boba CuCue has perfected the art of a playful customer experience. Beyond tea, each location delivers an immersive, joyfilled environment for guests of all ages, complete with an in-house-designed AI claw-cade game area that sets the brand apart. Visitors can enjoy quirky merch, Gatcha games and colorful themed drinks, all blended into a vibrant, family-friendly destination. The brand continues to expand rapidly, with new locations opening each month and a projected 50 stores by 2026 — including expansions into international markets. Explore Boba CuCue at https:// bobacucue.com/franchising.
A smoking hot opportunity
What began as a single seafood trailer in Texas is now one of the most talked-about seafood franchises in the Midwest. The Smoking Crab brings the bold, soulful flavors of the Gulf Coast to communities far from the shore. Founded by worldtraveled Chef Bobby McCullum and entrepreneur Jonathan Benjamin, the brand’s commitment to freshness, quality, and community spirit has fueled its rapid rise.
Franchisees can choose from a flexible model that includes both food truck and brick-and-mortar options—proof that a great concept, paired with strong systems, can travel anywhere. Backed by Chef McCullum’s culinary expertise and the proven roadmap that has gained serious traction, The Smoking Crab offers franchise partners a set-apart concept that is fun, flexible, and memorable. More information on The Smoking Crab can be found at https://smokingcrabfranchise.com
Where Wine Meets community
For those craving a unique sophisticated experience, Turquoise Wine Bar offers a refined-yet-approachable environment that turns wine tasting into connection. Founded by Laura Hernandez and Jen Sinconis, this woman-owned brand delivers an inviting mix of boutique wines, farm-to-table fare, and a warm, bistro-style ambiance designed to spark conversation and foster guest engagement.
As the brand continues to expand throughout the U.S., Turquoise Wine Bar provides an accessible model for entrepreneurs passionate about hospitality and wine culture. Owners gain extensive support in areas pertinent to success, including marketing, staffing, wine education and event management, making this concept as simple-to-operate as it is refined. Learn more at https:// turquoisewinebar.com/franchise.
connect with us to Find your Flavor
The food franchise world continues to evolve, inviting entrepreneurs to invest in a concept that meets them where they are. Whether your passion leans toward a bustling street food environment or quiet sophistication, the brands above prove that there’s no shortage of concepts to match your flavor.
Franchising Marketing Systems has worked with hundreds of brands across the U.S. and around the world, building an extensive list of available franchises to fit your style. To learn more about food service franchises available in your area or to explore how to franchise your own business, visit www.fmsfranchise.com.
Jane g rote aBell: Building a fran C hi S e
Sy S tem with h eart
Jane Grote Abell has built her career on a simple yet profound belief: businesses should serve people with love. As a founding family member, Chief Purpose Officer & Board Chair, she has helped guide the company’s evolution from a small regional presence into a national brand with more than 450 locations, including strategic partnerships with Red Robin. But for Jane, success has never been a solo journey; it’s been about building and empowering a team that shares a common purpose.
Under her leadership, Donatos has cultivated a people-first culture rooted in integrity, service, and collaboration. Jane has been intentional about surrounding herself with leaders who reflect the company’s values and bring diverse strengths to the table. Together, they have developed the systems, talent, and partnerships that fuel Donatos’ growth while staying true to its mission.
Jane and her team have proven that when a company invests in its people, aligns around purpose, and leads with love, success naturally follows. Their collective vision continues to guide Donatos forward, demonstrating the power of teamwork in a people first purpose-driven business
A legacy 6 decades in the Making
Jane’s journey began in a house tucked behind the very first Donatos Pizza store in Columbus, Ohio, founded by her father, Jim Grote. Her family’s living room doubled as the dining room for the neighborhood. It was there, surrounded by shared meals and community spirit, that Jane first felt the buzz of the pizza business. Early experiences like watching customers eat dinner in her home because they didn’t have a dining room instilled in her a deep passion for hospitality and treating people like family.
This upbringing laid the foundation for a career defined by vision, heart, and transformational leadership. After earning a degree in organizational design and communication from The Ohio State University, she returned to the family business with a focus on building a legacy. In 1992, Jane became Chief People Officer, helping to shape a culture centered on people-first leadership. It was during this time that Donatos began franchising, growing to about 150 traditional locations. By 1999, Donatos’ growth and strong culture had drawn the attention of McDonald’s, leading to an acquisition that marked a pivotal chapter in the company’s history. When McDonald’s announced plans to sell or close the company in 2003, Jane became determined to protect the livelihoods of nearly 5,000 Donatos employees while continuing her father’s
mission. Jane successfully persuaded Grote to repurchase the company for the sake of its associates, demonstrating her persuasive resolve, and rare combination of courage and compassion.
Today, Jane is recognized as a catalyst in the business world, with a unique perspective on family enterprises and a deep understanding of mergers and acquisitions. As the brand ambassador and strategic visionary for Donatos, Jane brings a deep understanding of the complexities of family enterprise and organizational change. As Chief Purpose Officer and Board Chair, she’s helped Donatos grow from a single storefront to over 450 locations nationwide.
leading the donatos Way
With more than 40 years of experience, Jane has become a trusted voice in corporate governance, strategic development, crisis management, and philanthropy. Her ability to connect people and ideas has empowered teams, shaped culture, and turned bold visions into reality. Jane Grote Abell continues to prove that business built on great people, purpose— and love—can thrive.
Jane’s roots trace back to the first store on Thurman Avenue on Columbus’ south side, and she and her family remain committed to the area. With a vision of building prosperity in the community by closing the racial and economic gap, Jane raised $14.5 million alongside Tanny Crane and co-founded the Reeb Avenue Center, a social-services center housing 13 non-profits that focuses on education and workforce development. Formerly a vacant elementary school on Columbus’ South Side, the community hub provides job training, education, counseling, meals, and youth programming, removing barriers and creating opportunities for thousands of families yearly. They serve over 500 people a day in their café.
Many leading brands and businesses talk the talk without walking the walk. In 2014, Jane went undercover via the hit show, Undercover Boss. This would become one of the most emotional and transformative moments of Jane’s career.
She was confronted with the raw realities of how the business operated at the ground level. The experience allowed her to see firsthand the challenges her employees faced, the strengths of the company culture, and the areas that needed improvement. This immersion reminded her of the importance of leading with authenticity, empathy, and purpose. The experience reaffirmed her belief in Donatos’ core values and the need to preserve them, even as the company grew and evolved.
the power of Agápe capitalism
Jane leads with a philosophy rooted in the ancient Greek word agape: the highest form of love. Unconditional and all-encompassing, agápe serves as the foundation for the business approach known as Agápe Capitalism. This valuesdriven model is built on three guiding tenets:
• Lead with love
• Practice the Golden Rule
• Do the Right Thing
For Jane, success is not measured solely by profits or accolades, but by the integrity and compassion woven into every decision. She believes in the enduring power of simple truths: treat others as you would want to be treated, stay true to yourself, and surround yourself with people who share your values.
This impact comes to life within the Donatos Family Fund. From its inception in 2022 to 2024, the fund raised $1,366,000 for hunger relief, housing security and healthcare. So far in 2025, the Family Fund has raised $155,000.
For Jane, being a successful entrepreneur is more than writing a check; it’s about taking what is in your heart and making it actionable. These principles are more than ideals; they are the cornerstones of Jane’s leadership, her legacy, and her impact on the world of business. v
Brewing innovation at Bean S & BrewS Coffee h ouS e
You may not immediately associate a classically trained chef with a coffeehouse, but for Chef Becca McIntyre, her work at Beans & Brews Coffee House is always percolating. As the brand’s Vice President of Culinary and Supply Chain, McIntyre is proving that creativity and strategy can blend as smoothly as the perfect cup of coffee.
Since joining the brand earlier this year, McIntyre has been a driving force behind a wave of innovation that serves customers with delicious beverages and proves to be a growth driver for franchise owners. Just months into her new role, McIntyre spearheaded the launch of a new cold brew lineup that doubled systemwide sales, demonstrating the power of flavor innovation done right.
This is McIntyre’s secret recipe. Of course, it doesn’t hurt that she has dual degrees in Culinary Arts and Business from Johnson & Wales University, which has uniquely positioned her to brew the perfect recipe that combines both flavor and franchise operations.
innovation Meets tradition
But this is a balancing act.
Beans & Brews Coffee House is a brand with decades of loyal customers. Born and brewed in Utah’s Salt Lake Mountain Valley, it’s best known as the Home of High-Altitude Roasting™. This is their signature process that roasts the coffee beans at the lowest possible temperature for the shortest amount of time to capture the essence of its mountain origins, delivering a smoother, more intense flavor.
“Chef Becca,” as she’s fondly referred to, has struck a balance embracing the special history of Beans & Brews while artfully curating new products that resonate with
the growing Gen Z crowd who are inspired by social media trends.
“You can’t chase the new by alienating the old,” McIntyre explained. “Our goal is to create new experiences that invite curiosity and excitement while staying true to what people already love about Beans & Brews. It’s about evolution, not replacement.”
One of her latest creations is the Dubai Chocolate Frappe, a limited-edition beverage inspired by a viral international trend that brings the rich, indulgent flavors of chocolate and pistachio to the coffee category for the first time. It’s a perfect example of how Beans & Brews stays relevant by paying attention to emerging tastes and cultural moments, then makes it their own.
This fall, while competitors were bringing back tried and true pumpkin inspired drinks, McIntyre embraced nostalgia and added a modern twist for those with a discerning palate. Drinks like the Pumpkin White Mocha, Pumpkin Shaken Espresso,
Pecan Pie Latte, and returning favorite Pumpkin Pie Fritalia captured the cozy spirit of the season while offering variety for guests looking for something new.
Attracting new Audiences
Without losing loyal ones
McIntyre’s work is part of a larger strategic focus for Beans & Brews: attracting younger audiences, particularly Gen Z consumers, while continuing to please their loyal customer base. All generations value both flavor and function, and McIntyre’s innovations hit that sweet spot.
The brand’s new protein coffee lineup, unveiled weeks before some competitors, features flavors like Power Vanilla, Buff Mr. B’s, Caramel Charger, and Mighty Matcha. These beverages cater to customers who are looking for drinks that are both tasty and functional. As typical, Chef Becca went through an experimental process and chose a flavor profile that
utilized a creamy, dairy-based protein milk rather than protein powders, which tended to not mix as effectively.
“I wanted to get this right,” said McIntyre. “Sometimes these new innovations take days and weeks to perfect, but I won’t put out a product with the Beans & Brews name on it, if it’s not amazing. Our guests deserve the best.”
culinary Vision that Fuels Growth
McIntyre’s impact isn’t limited to the beverage counter. She also oversees supply chain management, ensuring that every new product is supported by efficient sourcing, smart vendor partnerships, and consistent quality. This dual focus on creativity and cost control helps franchise owners protect margins while maintaining the premium experience Beans & Brews is known for.
“Chef Becca brings the perfect
combination of culinary creativity, operational discipline, and leadership,” said Doug Willmarth, CEO of Beans & Brews Coffee House. “Her work is already improving our menu and boosting unitlevel profitability. With her expertise, we’re building on Beans & Brews’ foundation of great quality and creating innovative systems that support our next phase of growth.”
For Beans & Brews, that growth is strategic; expanding in the mountain west, maintaining the warm coffee house community while providing the modern nuances that today’s consumer wants.
“Innovation isn’t just about what’s in the cup,” McIntyre said. “It’s about creating opportunities for connection, for growth, and for our franchise owners to succeed. Every drink we introduce is a chance to build momentum and delight someone new.” v
fran C hi S ing with purpo S e: penn Station Su BS Serve S u p Support for d own Syndrome awarene SS
Penn Station East Coast Subs believes in giving back to the community. The brand has been supporting families touched by Down Syndrome for years, but their newest fundraising campaign, Deals for Down Syndrome, reflects the heart of the brand’s mission.
For Penn Station founder Jeff Osterfeld and his wife Sheri, this cause is deeply personal.
The Osterfelds are close family friends with Doug and Julie Kammerer, whose daughter, Ellen “Ellie” Kammerer, was born with Down syndrome. Ellie, now 28, has maintained a life-long connection with the Down Syndrome Association
of Greater Cincinnati, one of the brand’s longest-standing partners and the local nonprofit benefitted by Deals for Down Syndrome.
Ellie’s father, Doug, recalls vividly how the organization first came into their lives: when Ellie was born six weeks early with congenital heart defects, the DSAGC reached out with a welcome package and immediate support.
“Having a child is an emotional moment for any parent, and when your child is born with special needs, you quickly realize the difference that having community, guidance, and resources makes for their wellbeing,” Doug Kammerer said. “Being able to lean on the DSAGC made a huge impact in our lives.”
Since then, the Kammerer family has been deeply involved in DSAGC’s programs, which span therapeutic, educational, recreational, and social opportunities for individuals of all ages. Doug even served on the organization’s board of directors for a time, motivated by a desire to help other families access the same level of care, community, and encouragement his family received.
Ellie’s own journey through the DSAGC’s programs illustrates that lifelong impact. She participated early on in the Early Matters program, which focuses on children ages 0–5 and helps families build a foundation through education and enrichment. As she grew, Ellie participated in the School Age (ages 6-12) and Teen
(ages 13-17) programs through the DSAGC. Today, she’s part of the organization’s Adult Programs, which foster learning, independence, and personal development as individuals with Down syndrome transition into adulthood.
That transition includes finding meaningful employment, which for Ellie is one of her greatest joys. She works at a local retirement home, where her responsibilities include greeting residents and interacting with guests. “She absolutely loves it,” Doug says. “She wakes up in good spirits every morning because, in her words, ‘I get to go to work.’”
Doug emphasizes that Down syndrome is a lifelong condition, one that doesn’t end when childhood does, which is why consistent support and opportunities matter so much. “Ellie’s job empowers her. The team at her workplace sees her for what she brings to the table—her enthusiasm, her kindness, and her reliability. That’s what true inclusion looks like.”
He hopes more businesses follow that example, by offering people with Down syndrome not just compassion, but opportunity. “The best way communities
can support individuals with Down syndrome is by giving them a chance to contribute; to work, to connect, to prove they can do anything they set their minds to.”
It’s that same belief in empowerment and inclusion that fuels Penn Station’s ongoing partnership with Down Syndrome Associations across the country. Through Deals for Down Syndrome, franchisees and their teams see firsthand how their efforts ripple through the communities they serve.
For a $5 donation, guests receive a coupon booklet valued at more than $22, featuring four Penn Station offers. All proceeds from the campaign directly support Down Syndrome Associations across the country, expanding funding and access for educational resources, social programming, and job readiness initiatives like those that have shaped Ellie’s life.
In Greater Cincinnati, the DSAGC serves 12 counties, including parts of southern Indiana, and last year alone, it provided more than 800 hours of programming and served over 1,300 individuals with Down syndrome. According to Beth Smith, the Eexecutive Director of the DSAGC, the organization also logged more than 4,000 hours of volunteerism, all powered
“ Ellie’s job empowers her. The team at her workplace sees her for what she brings to the table—her enthusiasm, her kindness, and her reliability. That’s what true inclusion looks like.”
by a commitment to building inclusive, connected communities.
For Penn Station’s franchisees, Deals for Down Syndrome has become a unifying effort that transcends transactions. “Our system takes great pride in knowing that every coupon booklet sold, every conversation started, and every dollar donated is helping someone like Ellie live a fuller, more independent life,” Osterfeld says.
Penn Station franchisees, team members, and valued guests all play a role in ensuring organizations like the DSAGC can continue their impactful work. The impact is felt not only in the funds raised but, in the awareness built and the relationships strengthened through shared purpose.
Through Deals for Down Syndrome, Penn Station reaffirms that true community partnership means showing up consistently, compassionately, and with heart. v
g o g reek yogurt:
h ow a h um Ble yogurt Shop Built a g lo Bal Community through truS ted fran C hi S e partner S hip S
When Tanja Subotic, her husband David, and their business partner Jonathan Williams founded Go Greek Yogurt in 2012, they weren’t just opening a yogurt shop. They were creating a movement rooted in slow living, nourishment, and connection. Inspired by the simplicity and warmth of the Mediterranean lifestyle, the trio set out to bring a taste of authentic Greek culture to Beverly Hills.
Over a decade later, Go Greek Yogurt has evolved from a neighborhood favorite into a globally celebrated lifestyle brand with 14 locations across the United States and the Middle East—and a devoted following that includes everyone from Jennifer Aniston and Gigi Hadid to the Kardashians.
A taste of the Mediterranean, Wherever you Are
At Go Greek Yogurt, the philosophy is simple: food should make you feel good— body, mind, and spirit. The brand offers fresh and frozen Greek yogurt, smoothies,
and savory bowls, all made with highquality, minimally processed ingredients sourced from Europe. Every bite embodies the brand’s guiding principle of “meraki,” creating with passion and purpose.
The result? A modern, elevated yogurt experience that goes far beyond a traditional frozen yogurt shop. Guests come not just to indulge, but to slow down, connect, and recenter.
the spark that started it All
For Tanja, the concept was born out of a love for the Mediterranean way of life. “When I was in Greece, I was struck by how everything was intentional,” she recalls. “People took time to savor, to connect, to live.”
Together with David, a longtime entrepreneur, and Jonathan, a Greece native, the team brought that philosophy to life through an artisanal menu designed around the balance and nourishment of the Mediterranean lifestyle.
When the first Go Greek Yogurt opened its doors in Beverly Hills, it quickly became a community hub—one of the first in the sector to combine fresh, wholesome food, rooted in purpose. Lines formed, conversations flourished, and the brand’s loyal following was born.
From one store to a Global Family
Word spread fast. Celebrities and locals alike flocked to Go Greek Yogurt for its crave-worthy yet mindful offerings, and soon the team was fielding requests to open more locations.
The brand’s second U.S. location opened in Santa Monica in 2017, followed by its first international franchise in Saudi Arabia in 2021. By 2024, Go Greek Yogurt celebrated another milestone: the opening of its first U.S. franchise location in Studio City, California.
Today, the brand spans six locations across the U.S. with outposts in Miami, Newport Beach, and Santa Monica, and international locations in Saudi Arabia and Kuwait.
Through every phase of growth, Go Greek Yogurt has remained committed to partnering with franchisees who share its purpose and passion. “When you open a Go Greek, you’re joining a living story – one built on authenticity, health, and connection,” says Tanja. “It’s not just a business, it’s a way of life. We want every partner to feel that same sense of pride and purpose.”
A Franchise Model Built on intention
Go Greek Yogurt’s franchise system is designed with simplicity and scalability in mind. Stores require no full kitchen or cooking equipment, and operations are streamlined through a centralized supply network that ensures product consistency and quality across locations.
The concept also offers flexibility— franchisees can choose from traditional storefronts, kiosks, or mobile units, allowing for diverse entry points into the brand depending on market and opportunity.
Behind every franchisee is a deeply supportive brand team. Go Greek Yogurt provides comprehensive onboarding, marketing, and operational support, empowering owners to run efficient
businesses while staying true to the brand’s core values of authenticity and excellence.
As Tanja puts it, “We see every franchise partner as family. Our success is shared and our purpose is collective. It’s about building something that enriches lives, one community at a time.”
Marketing With Meaning
Go Greek Yogurt’s storytelling is central to its success. The brand doesn’t just sell yogurt; it shares a philosophy of intentional living. Marketing initiatives focus on lifestyle, connection, and culture, brought to life through vibrant collaborations and community experiences.
Partnerships have ranged from luxury beauty brand Mane by Jen Atkin to experiential activations with Miami’s Hyp marketplace, all designed to engage new audiences and expand awareness. The brand’s growing earned media and social presence reflects a passionate global community that celebrates food, culture, and conscious indulgence.
What’s next
Looking ahead, Go Greek Yogurt is focused on thoughtful, sustainable growth. Through the end of 2025, stores will open in Brentwood (CA), Dubai Mall (UAE), Dubai Jumeirah (UAE), Khobar (Saudi Arabia), and Jeddah (Saudi Arabia). The brand is also eyeing locations in Laguna Beach and Palm Springs in partnership with Sweetzer Capital.
Each new outpost honors its local community while preserving the brand’s commitment to quality, wellness, and connection. From a single Beverly Hills storefront to a global lifestyle movement, Go Greek Yogurt has built a franchise model that’s as intentional as the brand itself.
As Tanja sums it up: “Our mission has always been to celebrate life in every bite—to bring people together through food that is delicious , nourishing, and full of heart. Franchising has allowed us to share that joy around the world, one spoonful at a time.” v
inve S ted in Su CC e SS:
h ow r ita’S iS Blending Corporate BaC king and fran C hi S e g rowth
By Lawrence Brown, Chief Development Officer, Rita’s Italian Ice & Frozen Custard
For more than 40 years, Rita’s Italian Ice & Frozen Custard has grown through a franchise system built on community, entrepreneurship, and a product people love. Today, we’re adding a new chapter to that story, one that combines the strength of franchising with the focus and accountability that comes from corporate ownership.
This fall, Rita’s acquired existing franchise shops in Savannah, Georgia, marking the company’s first corporate-owned locations in 15+ years. It’s a big deal for our 600unit brand, and a strategic one. With these shops, we’re building the foundation for a new growth model designed to accelerate expansion, strengthen franchisee success, and unlock the brand’s full potential in growth markets.
As we continue to grow beyond our East Coast roots, our focus is on the Sunbelt, including markets like Georgia, Texas, Florida, and the Carolinas. With warm weather and extended operating seasons, these markets sustain steady demand for frozen treats throughout the year. These are the kind of environments where Rita’s signature mix of ice, custard, and happiness can truly shine.
Our Savannah investment serves as a blueprint for one way we intend to scale, pairing direct corporate ownership with strategic franchising. This approach allows us to seed promising markets, build brand awareness, and create multi-shop portfolios that can later be re-franchised to experienced multi-unit operators, all while continuing to prioritize franchise-led growth.
This approach also gives us a stronger hand in shaping market development. It also ensures we’re testing, learning, and leading by example. In this hybrid model, we’re operating right alongside our franchisees, not above them.
Why investing in our own stores Matters
For a franchise system to thrive, there has to be shared confidence, and that starts with the franchisor’s own commitment.
When a brand is willing to invest directly, it sends a clear message: we believe in the product, the model, and the markets we’re entering.
Corporate ownership allows us to test innovations faster, from new menu strategies and technology integrations to site selection and operational efficiencies. What we learn from these shops can then be translated into actionable best practices for franchisees. It’s a feedback loop that strengthens the entire system.
It also gives us a better view of the customer journey. In a business that’s all about creating joy from the first taste of Mango Ice (our number one selling flavor) to the perfect Gelati swirl (our flagship product) staying close to the guest experience is invaluable.
Building for today’s consumers
Consumer expectations are changing, and our expansion strategy reflects that. Convenience, customization, and community connection are driving loyalty across every food category, and frozen desserts are no exception.
That’s why drive-thrus have become a centerpiece of our growth strategy. These smaller-footprint prototypes allow faster entry into high-traffic areas, lower construction costs, and improved operational flexibility. Our guests, especially families on the go, love the option to grab a frozen treat without leaving the car.
We’ve also leaned into adaptive reuse, converting former banks, dry cleaners, and coffee shops into Rita’s shops. This approach not only speeds up development and reduces build-out expenses but also revitalizes local real estate, turning underutilized spaces into neighborhood gathering spots.
The combination of drive-thru convenience and real estate creativity gives franchisees multiple paths to success, whether they’re first-time operators or experienced restaurateurs looking to diversify their portfolio.
Momentum in dallas–Fort Worth and Beyond
Nowhere is this strategy more visible than in Dallas–Fort Worth, one of the fastestgrowing metros in the country. Rita’s currently operates three locations in the market, but we plan to open more than 20 new shops across the region in the next five years.
Our research shows that DFW and similar Sunbelt markets are not only demographically aligned with our core guest base but are also underpenetrated in the frozen dessert space. Combine that with Texas’ pro-growth environment and population influx from the East Coast, and you have a perfect recipe for growth. In fact, many of our newest franchisees are transplants who grew up visiting Rita’s as part of their hometown routine. They’re now bringing that same nostalgia to their
new communities, helping introduce the brand to an entirely new audience.
strengthening the system for the long term
At the heart of all this activity, from corporate investment to drive-thru development, is one simple goal: strengthening Rita’s system for the long term.
By building, operating, and eventually re-franchising corporate-owned portfolios to qualified franchisees, we’re creating a sustainable model that drives consistent quality and growth. This approach aligns everyone’s interests. Franchisees benefit from proven market demand, while the brand maintains a strong foundation of operational excellence and brand integrity. It also creates a scalable path forward. As we expand into new markets, we can replicate this process. We can invest first to establish traction, then empower franchise partners to grow it further. It’s a disciplined approach that balances entrepreneurial energy with brand stewardship.
the road Ahead
As we look toward 2026 and beyond, our commitment is clear: to keep spreading “Ice, Custard, Happiness” through smart, sustainable growth. That means investing in the right markets, supporting the right franchisees, and continuing to innovate in how and where we serve our guests.
We’re proud of our franchise system and equally proud to be joining our operators in the field. Because when a brand like Rita’s invests in its own stores, everyone wins: our franchisees, our guests, and the communities we serve.
ABout the Author:
Lawrence Brown is Chief Development Officer of Rita’s Italian Ice & Frozen Custard, where he leads franchise and real estate development for the nearly 600-unit brand. A seasoned franchise executive, Brown has held leadership roles with Tide Services (The Procter & Gamble Company), Restaurant Brands International, and Fat Tuesday, driving growth and market expansion for globally recognized food and retail concepts.
firehouS e Su BS®
o pen S m ile S tone
1,400th r e S taurant
in Clearwater, florida
Brand celebrates nationwide growth and strong franchise opportunities as multi-unit franchisee Colin Means opens landmark location
Firehouse Subs, the restaurant brand founded by two former firefighter brothers, has officially opened its 1,400th restaurant, marking a significant milestone in the brand’s continued expansion across the U.S. and internationally. The new Clearwater, Florida restaurant, located at 2849 Gulf to Bay Blvd Unit B, reflects the brand’s growth trajectory as franchisees continue to expand within the Firehouse Subs family.
The Clearwater restaurant is owned and operated by Colin Means, a Tampa-area franchisee whose journey reflects the opportunities Firehouse Subs provides. Colin began his career with the brand at 21 years old as a team member. Over the next several years, he worked his way up to General Manager before becoming a franchisee in 2020, during the height of the pandemic. Today, at 32, he owns five Firehouse Subs restaurants across Pinellas County, with a sixth location opening in Seminole this December and plans for further expansion in 2026.
“Opening the 1,400th Firehouse Subs restaurant is an incredible honor,” said Means. “I’m grateful for the support of my amazing team and our corporate
leadership, and I’m excited to keep growing with a brand that truly makes a difference in its communities.”
Founded in 1994 in Jacksonville, Florida, Firehouse Subs is built on a heritage of hearty, flavorful food, exceptional guest service and a longstanding commitment to public safety. Through its Firehouse Subs Public Safety Foundation®, the brand has awarded over $102 million in lifesaving equipment and resources to first responders and public safety organizations throughout the U.S. and Canada.
“Reaching our 1,400th restaurant is an exciting milestone that showcases the energy and dedication of our franchisees and team members,” said Mike Hancock, President of Firehouse Subs. “However, this is just the start. Momentum is building quickly, and we’re thrilled about the growth story that will be unfolding for Firehouse Subs over the next several years.”
The Clearwater restaurant is open for business, operating from 10 a.m. to 10 p.m. on Fridays and Saturdays, and 10 a.m. to 9 p.m. Sunday through Thursday.
Join one of the country’s fastest growing restaurant brands by visiting franchising.firehousesubs.com and connect with Firehouse Subs on LinkedIn.
ABout Firehouse suBs:
Firehouse Subs® is a restaurant chain with a passion for hearty and flavorful food, heartfelt service, and public safety. Franchising since 1995, Firehouse Subs has grown to 1,400+ locations worldwide. Founded in Jacksonville, Florida in 1994 by two former firefighting brothers, the brand is built on decades of hot and hearty subs piled with high quality meats and cheeses, and committed to saving lives through the Firehouse Subs Public Safety Foundation®, providing lifesaving equipment and needed resources to first responders and public safety organizations. Firehouse Subs is a subsidiary of Restaurant Brands International Inc. (“RBI”), one of the world’s largest quick service restaurant companies with over $44 billion in annual system-wide sales and approximately 32,000 restaurants in more than 120 countries and territories. RBI owns four of the world’s most prominent and iconic quick service restaurant brands – Burger King®, Tim Hortons®, Popeyes®, and Firehouse Subs®.
To join the Firehouse Subs family, visit https://www.firehousesubsfranchising.com/.
B w ild inve S tment S, llC e xpand S Q do Ba footprint with 20- r e S taurant d eal
Acquisition builds on recent 50-restaurant development commitment, accelerating brand growth across multiple markets
QDOBA, America’s rapidly growing #2 Mexican fastcasual restaurant brand, today announced B Wild Investments, LLC via affiliate 7 Star Restaurants, LLC, has acquired 20 QDOBA restaurants from one of the brand’s longtime franchise groups. With this strategic transaction, B Wild Investments will become one of QDOBA’s largest U.S. franchise groups, on track to operate 70 restaurants across Alaska, Colorado, Nevada, New Mexico, and Utah.
The acquisition includes 20 restaurants – 16 across Colorado and four in Alaska. The Colorado locations span the Western Slope, including Vail, Glenwood Springs, Carbondale, Grand Junction, Montrose, and Steamboat Springs, as well as all Colorado Springs restaurants. All of the
“Finalizing this deal marks a defining moment for me and my team,” said Barry Dubin, Founder and CEO of B Wild Investments, LLC. “I’m very excited to join Qdoba given the strength and momentum of the brand as well as the very attractive opportunity to expand within existing and into new markets. Our strategy is to grow our footprint via new unit development and acquisitions of existing units while also honoring the strong operational foundation built by the former franchise owner. We look forward to investing in all the communities we serve and continuing to elevate QDOBA as an industry leader.”
A seasoned leader in multi-unit growth and operations, Dubin co-founded KBP Brands – which grew to more than 1,000 restaurant units nationwide – and currently serves as Executive Chairman of the largest Tide Laundromat franchisee in the U.S, US Laundry, LLC. His expansion with QDOBA underscores his continued
commitment to building scalable, peoplefocused restaurant businesses.
“We are thrilled to have Barry expand his business portfolio with us and continue building on QDOBA’s strong growth trajectory,” said Jeremy Vitaro, Chief Development Officer at QDOBA. “As one of the fastest-growing brands in the space, QDOBA continues to attract some of the best operators from QSR and casual dining, and Barry is no exception. Since joining the QDOBA family earlier this year, he’s already proven to be a stellar operator. We can’t wait to see what he does with these restaurants and the 50 more to come.”
With nearly 600 future restaurants in its development pipeline, QDOBA continues to target expansion across Florida, Texas, California, Georgia, Alabama, Louisiana, and Tennessee. The brand currently operates in 45 states, with growth spanning both traditional restaurants and nontraditional venues, including airports, universities, and military bases.
For additional information about the QDOBA franchise opportunity and available territories, prospective franchise owners can visit www.qdobafranchise.com
a new m iSS ion: the v eteran m ind S et Behind fran C hi S e g rowth
Leaving the Army after 15 years wasn’t easy. I was ready for a new mission, but I missed the structure, purpose and daily challenge that came with service. I wanted to do something in health and fitness that really helped people, which brought me to Pure Barre. When I opened my first studio in Clarksville, Tennessee, in 2023, it felt familiar — a team, a mission, a chance to lead. The work looks different now, but the goal is the same: helping people grow stronger through discipline, consistency and commitment.
From the Army to entrepreneurship
While serving in the Army, I led teams of as many as 70 people in both the U.S. and the Republic of Korea and was responsible for recruiting and regional marketing. I developed a marketing program that was adopted across every region in Army Recruiting. That experience taught me how to motivate people, communicate clearly and build systems that scale.
The Army gave me structure, accountability and a deep respect for processes — some of the same qualities that define successful franchising. Both worlds rely on proven systems, but your success depends on how well you execute them. That’s what drew me to Pure Barre. The framework was there, and the mission was clear. It was up to me to lead and deliver results.
When I opened Pure Barre Clarksville, I threw myself into it completely: early mornings, late nights, every role you can imagine. It was exhausting, but it gave me a strong understanding of how every part of the business functions. In less than 30 days, we hit 100 memberships, 6 months before the studio opened the doors, proof that the demand was real and the system worked. Today, the studio has 363 members, and our goal is to reach 400.
structure, process, and Adaptability
People often assume the military and boutique fitness are wildly different, but in reality, they operate on many of the same principles: structure, teamwork and clear objectives. You train, you execute, you refine.
That sense of structure is built into Pure Barre, from class formats to brand systems, but just like in the military, success still depends on adaptability. Every team, market and challenge
Jake Mascarello is a U.S. Army veteran and owner of three Pure Barre studios in Tennessee — Clarksville, Franklin, and Nashville – The Gulch. A two-tour Afghanistan veteran, he applies lessons from his 15-year military career to leadership, team development, and community growth in fitness entrepreneurship.
is a little different. When I took ownership of the Franklin and Gulch studios in 2025, I relied on the same mindset that guided me in service: assess, plan, communicate and act. Since then, membership has grown by roughly 30%, and all three studios continue to trend net positive month to month.
leadership through empowerment
In the Army, I learned that the best leaders create leaders. That philosophy still drives everything I do. I empower my team to make decisions and lead from where they are, which allows me to focus on coaching and removing obstacles to their success.
When people know you’re investing in them, they show up differently — more confident, more committed and more motivated. That mindset has shaped the culture across all three studios. My role now is to set the mission, communicate the vision and ensure the team has what they need to thrive.
the challenges and the Wins
Every business has challenges. For me, staffing was the biggest early hurdle. Since I wasn’t certified to teach, I couldn’t step in to cover classes when needed. That made it even more important to hire strong managers and build a dependable, high-performing team.
I spent countless hours working the front desk, training new hires and learning the business from the ground up. It was demanding, but it gave me clarity on what the team needed to succeed. Today, everyone understands their role, and payroll is tied to revenue so the entire team stays invested in performance.
In August, we adjusted pricing across all studios after a detailed market analysis confirmed our rates were below local benchmarks. It was a calculated risk that paid off — revenue grew by about 20% in the following months. Clarksville now ranks in the top 10 to 15% of all Pure Barre studios nationwide, proof of the team’s effort, consistency and buy-in.
lessons from service
My two tours in Afghanistan gave me perspective. In business, the stakes are high, but no one’s life is on the line. That helps me stay calm under pressure and focus on solutions instead of stress.
Developing the teams and empowering them built the foundation
for everything we’ve achieved. The military also taught me selfawareness — knowing what you’re good at and where to lean on others. I’m not a barre instructor, and I don’t pretend to be. My strength is leadership, structure and problem-solving, so I build teams that complement those strengths.
Advice for Veterans and Aspiring entrepreneurs
For anyone transitioning out of the military or considering entrepreneurship, my best advice is to manage your stress and stay adaptable. Translate your knowledge and experience to you new venture, use the processes you know to include planning, training, problem solving and leading people.
Know your role. Understand what you bring to the table, then surround yourself with people who fill in the gaps. That’s how you build something that lasts. And above all, be a leader of character. Just like in the military having strong character and integrity, paired with a little hard work, goes a very long way.
looking Ahead
Over the next few years, my focus is on strengthening operations across all three studios. The goal is steady growth, stronger teams and continued investment in people — both staff and members.
Pure Barre has given me a renewed sense of purpose, one that feels a lot like service. I don’t wear a uniform, but the mission is the same: Help people, make the world a better place, and of course, WIN! v
Cedri C g ray with
Stretching Beyond the Military: A Veteran’s Path to Entrepreneurship
What was your background (personal, educational, commercial) before you invested in stretch Zone?
I retired from the United States Marine Corps after 20 years of service. During that time, I developed leadership, mentorship, and organizational skills that carried over into my civilian career. After retiring, I became an entrepreneur, starting my own real estate brokerage. I’ve always been drawn to building businesses and mentoring people, which naturally led me to explore franchising.
Would you mind sharing a bit about your service — what branch you were in, where you served, and the years you served?
I served in the United States Marine Corps for 20 years and 3 days. My time in service gave me invaluable experience in leadership, process improvement, staff management, accounting, and professional networking — along with plenty of patience. Those skills have been essential in both real estate and franchising.
When did you join stretch Zone and what stage of your business journey are you at?
I first joined Stretch Zone about three years ago, opening my Hilton Head and Bluffton locations. More recently, I expanded into Tennessee with studios in Nashville, Bellevue, Brentwood, and Murfreesboro. At this point, I consider myself in a strong growth stage, transitioning from single-unit owner to multi-unit operator.
did you consider any other franchises before investing in stretch Zone and if so, what factors influenced you to choose this one over the others?
Honestly, my research was limited. I had a conversation with an existing owner, and the concept just made sense. I initially signed on as a silent partner, but once I saw the numbers and experienced the model, I decided to go all in. Stretch Zone stood out because it offered unlimited opportunities to connect with people and hone my leadership skills.
What is your view of stretch Zone’s service? What competitive advantages and disadvantages does it have?
Stretch Zone offers something that resonates with people of all ages and fitness levels — assisted stretching that helps improve quality of life. Our competitive advantage is twofold: the strength of the brand’s system and my Marine Corps background, which gives me discipline and structure to run my locations effectively. The wellness industry is growing rapidly, and Stretch Zone is well-positioned to lead in this space.
What initial training and support did you receive? Was there anything that was missing from the initial training and onboarding experience?
The training and onboarding process was very solid. Corporate made sure I had
the tools I needed to get started. Nothing stood out as missing — it was a seamless experience.
What is the ongoing support like? how easy is it to get in touch with the franchisor and head office team if there is a problem, challenge or issue?
Corporate support has been amazing. They’re quick to respond, proactive about lending a helping hand, and genuinely invested in the success of franchisees.
how easy or difficult have you found it to market stretch Zone locally? how does the franchisor assist and support with marketing?
Marketing locally takes effort, but I’m naturally a networker, so I enjoy being involved in the community and building relationships. Corporate provides strong brand-level marketing, and locally, it’s about building trust and visibility.
how long was it before you saw a return on investment?
The business model is strong, and while every market is different, I saw a return within a reasonable timeframe. The key is commitment and having enough working capital to sustain your operations until the business gains traction.
Were there any unexpected costs?
Nothing significant beyond the normal expenses that come with running any business. The key is planning ahead and not trying to operate on a shoestring budget.
What have been your biggest challenges to date? how have you managed to overcome them? What help has stretch Zone provided?
Every business comes with challenges. For me, it’s been about finding and retaining the right staff. Fortunately, I’ve been able to keep the same team for over two years
by treating people with respect, showing them that they’re valued, and leading with care. Stretch Zone’s culture and support also play a big role in creating a positive environment.
What does your working day/ week look like?
As a multi-unit owner, my weeks are full. I balance overseeing my studios, managing staff, networking in the community, and looking at ways to keep growing. I also enjoy having my daughter involved in the business as a Stretch Zone Practitioner — it makes the work personal and meaningful.
What is being part of the stretch Zone network like? do you have much communication with other franchisees and does stretch Zone encourage this?
The network is collaborative. There’s a strong sense of community among franchisees, and Stretch Zone encourages communication and sharing best practices. It feels like being part of a larger family.
has stretch Zone met your needs and expectations, both financially and otherwise?
Yes. Financially, it’s been a solid investment, but beyond that, it’s fulfilling to be part of the health and wellness industry. Seeing clients improve their quality of life is a big motivator.
is there anything that you would do differently so far in your business journey?
If I could go back, I might have done even more due diligence upfront. But at the same time, taking that leap of faith is what got me here, and I don’t regret it.
if you could start again, would you still buy this same franchise?
Absolutely. Stretch Zone has exceeded my expectations, and I would make the same choice again without hesitation. v
from Soldier to Servi C e leader:
R
ICHARD Yo
ER k’S JouR nEY WITH ExpRESS EmploY m E nT pR o FESSI on Al S
Transitioning from military life to civilian life is rarely straightforward. After serving ten years in the U.S. Army, I found myself navigating a world that demanded adaptability and resilience in new ways. Growing up as a military brat, I was no stranger to structure, discipline, and the challenges of constant change, but leaving the service in the mid-1990s presented a unique opportunity to take those experiences and apply them in a different arena: entrepreneurship.
I discovered Express Employment Professionals almost by accident. At the time, I was seeking a career that allowed me to build something of my own without starting entirely from scratch. Franchising offered a framework for ownership, and Express presented a culture and operational system that resonated deeply with me. From my first day as an outside sales representative, I could see the potential: this was a company that combined the best of corporate support with the feel of a small, community-focused business. Over the years, that initial spark has grown into nine Express locations that I own and operate alongside my wife, Lynn, each one reflecting a commitment to service, excellence, and community impact.
Balancing independence with structure
One of the most compelling aspects of franchising with a service brand like Express is the balance between independence and structure. When you own a franchise, you have the freedom to lead and innovate, but you also have the support of a system designed to maximize success. The Express framework has been invaluable in helping me navigate challenges, much as I learned to in the military: adapt, persevere, and lead from the front. This structure has allowed me to focus on what I love most—helping people find meaningful work while building a thriving business.
Choosing a service brand like Express also aligns with my personal values. Our work is fundamentally about people: connecting job seekers with companies that need their skills, and providing a reliable, customized service that goes beyond simply filling a position. Many businesses think staffing is a transactional activity, but at Express, we
see ourselves as an extension of our clients’ teams. We manage recruitment, support HR processes, and anticipate staffing needs so that companies can focus on growth. That proactive approach sets us apart in a competitive industry and allows us to consistently deliver value.
Of course, running multiple franchises is not without its challenges. The key to success is people. I am fortunate to have a team that shares my customer-first mentality and commitment to excellence. Many of my co-owners started in our offices as employees, working their way up through the system. By cultivating talent and empowering motivated individuals to take ownership, we ensure that each location operates at peak performance. Leadership, accountability, and a serviceoriented mindset are core to every role, and that foundation allows us to scale without sacrificing quality or culture.
leading through people and Mentorship
Franchising with a service brand demands a combination of skills: leadership, sales acumen, financial management, and operational oversight. In my experience, the most successful franchise owners bring a servant’s heart to the role. They are willing to sell, coach, and support at every level. They embrace the evolution of growth, continually learning through leadership programs, profit-and-loss management training, and operational guidance provided by the franchise system. Attributes like perseverance, grit, dedication, and consistency, values instilled in me during my military service, translate directly into this business environment.
One of the most rewarding aspects of owning an Express franchise is the ability to mentor others. Just as I benefited from
“ One of the most rewarding aspects of owning an Express franchise is the ability to mentor others. Just as I benefited from guidance early in my career, I now have the opportunity to help employees and partners achieve their own professional goals.”
guidance early in my career, I now have the opportunity to help employees and partners achieve their own professional goals. Many of our co-owners started as front-line team members, and by sharing knowledge, resources, and encouragement, we empower them to grow alongside us. Watching people succeed and seeing the impact of meaningful work on their lives is a constant reminder of why this business matters.
Beyond that, community involvement is central to our identity. We participate in local events, sponsor initiatives, and remain present in the neighborhoods where we operate. Being seen and engaged reinforces the value we bring and the impact we have on the communities we serve.
continuing to serve through entrepreneurship
For anyone considering a service brand, my advice is simple: choose a model
you believe in and be prepared to work hard. The Express system is proven and supportive, but success requires resilience, adaptability, and a genuine commitment to your clients and team. The ROI can be tremendous, but more importantly, the fulfillment that comes from making a real difference in people’s lives is unmatched.
Bob Funk, Express’s co-founder, coined the term “doctors of hope” because we never know the challenges our clients and associates are facing when they come to us. What we do know is that by connecting the right people to the right opportunities, we can transform lives. Every placement, every new hire, every client relationship represents a tangible impact, and that motivates us to continually improve, innovate, and lead by example.
Looking back, my journey from soldier to franchise owner has been guided by a simple principle: do the right thing for
people, consistently and with integrity. The lessons I learned in the Army—discipline, perseverance, adaptability—have served me well, but the satisfaction of helping others achieve their goals surpasses any personal accolade. Franchising with Express has allowed me to merge entrepreneurial ambition with a servicedriven mission, and that combination has made all the difference.
For veterans considering the transition to entrepreneurship, service-based franchising offers a unique path. It provides structure, support, and the opportunity to make a meaningful difference while building a sustainable business. For me, Express has not just been a career. It has been a way to continue serving, in a different capacity, by empowering others to find purpose, stability, and success. It’s a journey I am proud of, and one I hope inspires others to explore the possibilities that franchising can offer. v
g olden Corral® m ark S 25 y ear S of m ilitary appreC iation night to h onor a meri C a’S heroe S
America’s leading buffet celebrates U.S. service members and veterans with free meals and fundraising
Golden Corral invites all activeduty military, retirees, reservists, guardsmen, and veterans to enjoy a complimentary dinner buffet and beverage on Tuesday, Nov. 11, Veterans Day, from 4 p.m. until close for its 25th Annual Military Appreciation Night.
In addition to offering free meals to our nation’s heroes, Golden Corral is continuing its partnership with Disabled American Veterans (DAV). Local DAV chapters will be stationed at restaurants beginning Monday, Oct. 27, where guests can contribute through direct donations or by rounding up at the register. All proceeds will go toward providing essential services
for Disabled American Veterans
to disabled veterans and their families in the local communities served by DAV chapters across the country.
“Military Appreciation Night is always a highlight of our year,” said Lance Trenary, CEO of Golden Corral. “Now celebrating its 25th anniversary, this tradition has given team members and our guests the chance to connect with those who have served, hear their stories, and come together in gratitude and respect. Watching people from every background unite in support of our military heroes is profoundly moving and serves as a powerful reminder of why this tradition matters so much.”
In 2024, Golden Corral served more than 185,000 complimentary “Thank You” meals and raised more than $1 million for local DAV chapters on Military
Appreciation Night. Since the inception of Military Appreciation Night in 2001, the brand has provided nearly 6.7 million free meals and raised over $20 million for active-duty military personnel and veterans nationwide.
The Military Appreciation Night offer is available at all Golden Corral locations for dine-in only and does not extend to spouses, friends, or other family members. Military identification is not required to receive the complimentary meal.
Beyond the annual event, Golden Corral supports military families year-round through Camp Corral, a nonprofit that provides summer camp experiences for children of wounded, ill, and fallen service members at no cost. Since 2011, Golden Corral and DAV have helped raise over $19
million for Camp Corral, giving thousands of children the chance to enjoy lifechanging camp experiences.
This year, Golden Corral also launched its inaugural fundraising partnership with Project Healing Waters, a nonprofit dedicated to the physical and emotional rehabilitation of veterans and active-duty military through therapeutic fly fishing activities. The effort exceeded its first-year goal of $175,000, with plans to expand fundraising and its impact in the years ahead.
Golden Corral’s legendary, endless buffet features an abundant variety of quality,
scratch-made dishes for breakfast, lunch, and dinner. Guests can choose from over 150 items, including USDA grilled-toorder steaks, pork, seafood, and shrimp, alongside traditional favorites like pot roast, fried chicken, meatloaf, mac and cheese, fresh salads, and more. In addition to its long-time favorites, Golden Corral regularly introduces new recipes, making it a restaurant destination with something for everyone.
To find a nearby Golden Corral, visit GoldenCorral.com/locations or order online at GoldenCorral.com/orderonline.
ABout Golden corr Al:
Founded in 1973 and based in Raleigh, N.C., Golden Corral is the nation’s largest grill-buffet restaurant chain. Golden Corral strives to make pleasurable dining affordable for all families. Golden Corral restaurants are 99% locally owned and operated by independent franchisees. While its commitment begins each day with preparing delicious food, Golden Corral also believes in providing outstanding hospitality and giving back. Service to others is a hallmark of the Golden Corral brand. In 2023, Golden Corral was recognized as one of the nation’s top 50 “Most Loved Brands” by Yelp. They were also recognized for valuing their customers and providing excellent customer service by Newsweek, “America’s Best Customer Service 2024.” In addition, Golden Corral has received multiple workplace awards in recognition of their deep-rooted culture. Golden Corral restaurants nationwide have long been strong supporters of the U.S. Military and DAV (Disabled American Veterans) and have more recently partnered with Project Healing Waters, an organization that helps active military service personnel and Veterans in need through a dedicated, developed curriculum of fly fishing, fly casting, fly tying, and fly rod building. Golden Corral is also the founding sponsor of Camp Corral, a 501(c)(3) tax-exempt, nonprofit corporation, which provides free, oneof-a-kind summer camp experiences for children of wounded, injured, ill, or fallen service members.
For more information, visit GoldenCorral.com and follow Golden Corral on Facebook, Instagram and X, formerly known as Twitter.
ABout ABout dAV
(d isABled AM eric An Veter Ans):
DAV empowers veterans to lead highquality lives with respect and dignity. It is dedicated to a single purpose: keeping our promise to America’s veterans. DAV does this by ensuring that veterans and their families can access the full range of benefits available to them, fighting for the interests of America’s injured heroes on Capitol Hill, providing employment resources to veterans and their families, and educating the public about the great sacrifices and needs of veterans transitioning back to civilian life. DAV, a nonprofit organization with more than 1 million members, was founded in 1920 and chartered by the U.S. Congress in 1932. In 2022, DAV honored Golden Corral with the National Adjutant’s Circle award. Learn more at DAV.org.
army v eteran S Jennifer and Je SS ie w ine Build a legaC y of leader S hip with puroClean
Jennifer and Jessie Wine’s journey from military service to business ownership with PuroClean is one defined by leadership, resilience, and purpose. Both served in the Army National Guard and have carried the values instilled in them through military life into their careers as business owners, where they continue to serve their community in a new way.
Jennifer Wine joined the Army National Guard during the second semester of her freshman year of college and served a total of twelve years, from April 2001 to April 2013. She began her career as a 91W, later reclassified as a 68W Combat Medic, with the 38th Military Police Company in Indianapolis, Indiana. When her unit received orders to
deploy to Bosnia in 2004 in support of Operation Enduring Freedom, Jennifer volunteered to reclass as a 95B Military Police Specialist so she could deploy with her team.
Around the same time, Jessie Wine was finishing high school in Indiana. The September 11th attacks had a profound impact on him, and as a sophomore in high school at the time, he knew he wanted to serve his country. Immediately after graduation, he enlisted in the Army National Guard, serving from October 2002 to October 2010. He was assigned to the 38th Infantry Division based in Indianapolis. Within days of graduating, Jessie traveled to Fort Benning, Georgia, for basic training, where he was trained as an 11B Infantry soldier.
In 2004, both Jennifer and Jessie deployed to Bosnia, stationed in Tuzla at Eagle Base. Jennifer served as part of the Military Police team, managing on-post activities, maintaining relations with the Bosnian police, and coordinating offpost missions. She also participated in humanitarian efforts by delivering school supplies and toys to local children. Her unit was the last group of U.S. troops to occupy Eagle Base before it was turned over to NATO soldiers.
Jessie’s role in Bosnia involved peacekeeping patrols as a machine gunner and driver for his squad. He helped confiscate weapons left behind by Serbian forces, provided overwatch security during United Nations excavation efforts, and guarded high-value target compounds. Later, he was assigned to serve as a driver for his colonel, transporting dignitaries and assisting in diplomatic efforts with United Nations bases and local governments.
It was during this deployment that Jennifer and Jessie met. Their connection grew throughout their time overseas, and after returning home, they married in July 2005.
Jennifer continued her service in the years that followed. In 2007, she deployed as a Combat Medic with the 135th Medical Unit out of Waukesha, Wisconsin, to assist with the border crisis in Arizona. In addition to providing medical support for soldiers, she trained combat troops in basic medical care, including the administration of IVs. Throughout her career, she served in several medical units across Indiana and Wisconsin.
Jessie continued to serve as well. In 2005, he took part in humanitarian efforts in the aftermath of Hurricane Katrina, helping distribute food and water and maintain order during FEMA check distributions. After relocating to Wisconsin, he joined the 105th Cavalry Regiment and deployed to the Southern Border in 2008 to assist with the border crisis. In 2009, Jessie was called back to active duty and deployed to Iraq with the 30th Infantry Brigade based in North Carolina. Due to his background in engineering, he was assigned to the Tactical Operations Command as a desk sergeant, where he monitored operations, maintained communications with soldiers in the field, and assisted command officers with intelligence briefs. Jessie completed his deployment to Iraq and was honorably discharged in 2010.
After years of dedicated service, both Jennifer and Jessie began considering what life after the military would look like. They wanted a career path that would allow them to continue serving others while building something meaningful together. That search led them to PuroClean, a national restoration and remediation franchise recognized as The Paramedics of Property Damage®. PuroClean helps families and businesses recover from water, fire, mold, and biohazard damage; situations that require not just technical skill but compassion and professionalism.
For Jennifer and Jessie, the company’s mission immediately resonated. PuroClean’s focus on helping people during some of their most difficult
moments aligned with their commitment to service and community. After visiting the PuroClean headquarters and meeting the Home Office Support Team, they were drawn in by the company’s supportive culture, veteran-friendly program, and strong reputation within the restoration industry. Jessie knew right away that the business offered the opportunity to serve others on a local level while maintaining the sense of purpose that military life had provided.
Their experiences in uniform have been key to their success as Franchise Owners. Both Jennifer and Jessie credit their achievements to the core values instilled during their time in the Army: loyalty, duty, respect, selfless service, honor, integrity, and personal courage. These principles guide how they manage their team, interact with customers, and operate their business each day.
Jennifer’s medical background has proven especially valuable in a field where empathy and attention to detail are essential. She approaches each restoration project as she would a patient in need— staying calm under pressure, offering reassurance, and focusing on restoring normalcy. Jessie’s leadership and problemsolving skills, honed through years in the infantry, have translated seamlessly into managing operations, logistics, and team development. Together, they bring a steady, mission-focused approach to their work at PuroClean of Burlington, WI, that has helped them earn the trust of customers and respect within their community. Whether they are helping a family recover after a house fire or restoring a local
business following a flood, they take pride in being there when people need help most. Their work not only helps rebuild homes and properties but also restores peace of mind, something both deeply understand from their military experience.
Jessie, when reflecting on how military service shaped his leadership philosophy, believes the discipline, adaptability, and perseverance learned in the Army are the same traits that make great entrepreneurs.
For veterans considering business ownership, Jessie encourages them to leverage the skills they already possess.
For Jennifer and Jessie, the mission hasn’t changed; rather, it’s simply evolved. Through PuroClean, they continue to live by the same values that guided them in uniform, bringing leadership, compassion, and strength to every call for help. Their story is a reminder that service takes many forms, and for them, the call to serve never truly ends.v
from army d ietitian to multiu nit fran C hi S e o wner:
HoW mY mIlITARY JouR nEY S HApED mY pATH WITH bARRY bAg E l S
When people ask me if I always planned to be a business owner, my answer is simple: absolutely not. If you had told me years ago that I would be running multiple Barry Bagels locations, I might have laughed.
My professional path started in an entirely different direction, first as a dietitian and military officer, then as a stay-at-home mom. But life has a way of leading you where you are meant to be, and my time in the Army gave me the foundation I needed to step into the world of entrepreneurship with confidence, resilience, and a sense of purpose.
My career began in dietetics, a field I had always been passionate about. I studied nutrition, earned my degree, and envisioned myself working in a clinical capacity helping patients live healthier lives. To officially become a Registered Dietitian, I needed to complete a year-long internship in a credentialed hospital, but I did not have the financial resources to move away from home or work without pay. That is when the Army became an option. It not only offered me the internship I needed but also gave me immediate job experience. The application process was intense, and out of many applicants, I was one of only twelve chosen. As a result, I received a direct commission as a Second lieutenant from the US Army and went to San Antonio for 13 weeks of military training before heading to Washington, D.C. for my internship. That year was life changing. It gave me the experience and discipline I needed to grow in myself-confidence and leadership skills.
For four years, I worked in clinical
settings, teaching outpatients with diabetes, helping active-duty soldiers manage their weight, and caring for children with special needs. My patients included everyone from service members to retirees and dependents. The work was rewarding, but what stayed with me most was not just the professional medical experience, but learning how to set and achieve high standards, teaching others, and balancing discipline with compassion. These are the lessons that I’ve carried with me through every chapter of my life afterward.
When my time in the Army ended, I shifted gears and became a stay-at-home mom. For 18 years, I focused on raising my children and loved every minute of it, but when my youngest child entered school full-time, I started asking myself what might be next. I knew I did not want to return to hospitals, but I also was not sure where to go – that’s when an unexpected opportunity appeared.
A new chapter with Barry Bagels
My business partner, Cody Klueter, was the one who first introduced me to Barry Bagels. At that time, Cody served as a mentor to my son and many of the youth in our community through YoungLife. His very first job had been with the brand in Toledo, and he dreamed of bringing it to Dayton. He was young but determined, and I watched him pursue this goal head on. It was inspiring, but I could also see the challenges he was facing. One day I had a conversation with my husband and proposed something bold: what if I
became Cody’s business partner? I had the resources and stability to help with things like loan applications, and he had the vision and brand experience. Together, we could make it work. We were likeminded, shared the same values, and were equally driven to create something lasting. That is how I unexpectedly became an entrepreneur.
Owning a restaurant, I quickly learned, is not for the faint of heart. I did not come from a business background, so I had to figure everything out as I went: finances, operations, customer service, hiring. In the early days, Cody and I often worked long hours just to get our little business off the ground. We sacrificed a lot but never lost sight of the bigger picture, which was creating a business that was genuine, welcoming, and built to last.
The pandemic challenged us in ways we never could have prepared for. Supply chain issues, staffing shortages, and the constant uncertainty made survival a daily battle. But just like in the Army, I leaned on resilience and adaptability. We learned how to pivot, adjust, and keep moving forward and over time, our persistence paid off. As our customer base grew, so did our wholesale business, and eventually we needed a bigger kitchen space. Our second location became the hub to meet demand, and through it all, we kept our focus on what mattered most: taking care of customers. People keep coming back because we set the standard for great service, and we make sure every visit feels personal.
“ I believe in building strong relationships with my employees, maintaining an open-door policy, and creating an environment where they feel respected and supported. When my team feels valued, everything runs better, customers are happier, operations are smoother, and the workplace is more positive.
I often reflect on how much my military background shaped my leadership style. In the Army, leadership meant meeting high standards but also caring for people and that is the same approach I take with Barry Bagels. I believe in building strong relationships with my employees, maintaining an open-door policy, and creating an environment where they feel respected and supported. When my team feels valued, everything runs better, customers are happier, operations are smoother, and the workplace is more positive. Leadership to me is not about authority – it’s about influence, guidance, and investing in people – and honestly, my employees inspire me as much as I hope to inspire them.
Looking back, I realize the Army prepared me for entrepreneurship in ways I did not expect. Resilience, adaptability, and teamwork are not just military values, they are business values too. Running restaurants has come with its share of struggles and sacrifices, but it has also given me a community and opportunity to interact with so many different people. I never set out to be a business owner, but I have found so much joy in creating something meaningful alongside Cody. Together, we have built businesses with personality, heart, and a focus on people. That is what makes Barry Bagels special, and that is why customers keep coming back.
For any veteran, or really anyone, considering entrepreneurship, my advice is this: do not be afraid to take the leap, even if it was not part of your plan. The skills you have gained along the way are more transferable than you realize. Sometimes the best journeys are the ones you never saw coming. v
from Servi C e to Signage:
HoW mY CoAST g uARD C AREER pRE pARED
mE Fo R FRAn CHISE oW n ERSHIp
After more than 20 years in the U.S. Coast Guard, I never imagined I’d be running my own business in Metro Detroit. My path from managing emergency operations to installing signs may sound unconventional—but for me, entrepreneurship has been a natural extension of the skills, discipline and mindset that were forged during my military career.
Finding My next Mission
When I retired from active duty in 2022, I faced the same challenge many veterans do: finding the next chapter that offered both independence and purpose. I wasn’t looking for just another job, I wanted to build something of my own. I had spent two decades managing people, coordinating responses and making tough decisions under pressure. Those experiences taught me how to plan strategically, manage resources efficiently and remain calm when everything feels urgent.
Initially, I explored opportunities related to my IT management and business analytics background, but nothing felt quite right. Then, a friend of mine who owns a True Install franchise in Novi, Michigan, made an unexpected suggestion. “Come dig holes with me,” he said jokingly. That was my introduction to True Install, a franchise that specializes in professional sign installation for local and national clients. The simplicity of the concept, combined with the flexibility of its mobile model, immediately appealed to me.
Soon after, I decided to take the leap and launch my own business with True Install Warren, which officially opened in January 2024.
Why Franchising Was the right Fit
Starting any business can feel daunting, especially for veterans transitioning to civilian life. Franchising, however, provides a roadmap and a support system—something that felt familiar after years of following structured processes in the military.
With True Install, I didn’t need prior franchise or signage experience. Instead, I leaned on my leadership skills, and the training, tools and systems provided by the team to help me hit the ground running. The low-overhead model also meant I could start lean, manage my own schedule and scale at a sustainable pace.
The franchise model appealed to my problem-solving mindset. In the Coast Guard, success depended on preparation, teamwork, and adaptability, qualities that directly translate to entrepreneurship. In my first few months, I saw how quickly those principles helped me navigate client needs, unexpected challenges and the fast-paced demands of installation work.
Building a Business through relationships
One of the best parts of this journey has been the relationships I’ve built—both with clients and fellow franchise members. Joe, the friend who first introduced me to True Install, remains a trusted collaborator. We often share resources and insights across our territories. That collaboration is one of the unique strengths of this franchise model: it allows owners to operate independently while still being part of a network that values shared success.
Much like my time in the Coast Guard, where coordination between agencies was crucial, I’ve learned that strong relationships drive results. Every installation project, whether for a local small business or a national brand, requires communication, precision and teamwork. Seeing a project come to life and knowing I’ve helped a business make its mark in the community is incredibly rewarding.
“
owning an Express franchise is the ability to mentor others. Just as I benefited from guidance early in my career, I now have the opportunity to help employees and partners achieve their own professional goals.
the power of purpose and Flexibility
Running a business isn’t always easy—there are long days, unexpected challenges and moments of uncertainty. But grit and perseverance have been constants throughout my life. During my final years in the Coast Guard, I was stationed six hours away from my family and made the commute every weekend to stay close to them. That experience reinforced a core belief that has guided me as a business owner: resilience isn’t just about endurance, it’s about committing to what matters most.
What I appreciate most about owning my True Install franchise is the freedom to design my work around my life. As a father, I value the flexibility to spend time with my family while still growing a business that supports our future. My work has also allowed me to stay connected to my community, joining the local Chamber of Commerce and Midwest Sign Association has opened new opportunities to collaborate and give back.
For me, success isn’t just about profit margins, it’s about impact. Every sign we install helps another business stand out, tell its story and reach its audience. In that sense, I still feel like I’m serving a mission—just in a different way.
Advice for Fellow Veterans
If there’s one thing I’d tell other Veterans considering entrepreneurship, it’s this: don’t underestimate the value of your experience. The discipline, accountability and teamwork that helped you succeed in the military are the same skills that can make you a great business owner.
Franchising can be a powerful entry point because it combines independence with structure. You’re not starting from zero, you’re building on a proven model with the backing of people who want to see you succeed.
My journey with True Install is proof that with the right mindset and support, Veterans can thrive in business ownership and continue serving their communities long after their military careers end. v
Aro MA Joe’s
Founded in 2000, aroma Joe’s is a local destination for handcrafted coffee and espresso drinks, unique flavor infusions, signature a J’s rUsh ® Energy drinks and all-day food offerings served with positivity, in a friendly and upbeat environment.
headquartered in scarborough, Maine with more than 100 locations across Maine, new hampshire, Massachusetts, Pennsylvania, Florida, rhode island, connecticut and new York, aroma Joe’s is actively expanding.
Be A ns & Bre Ws co FFee house
Beans & Brews coffee h ouse has been around since 1993, when the l aramie family opened shop next to s alt l ake city’s beloved hangout, liberty Park.
t he family refined the process of high-altitude roasting™, which required special tweaks just like high-altitude baking. t hey soon got the process just right, and they built a reputation for uniquely smooth coffee in a friendly neighborhood setting. Beans & Brews—or “Beans,” as friends call us for short—is now a staple around Utah and its friends, idaho and nevada.
t he l aramie family still owns and operates our headquarters, and many baristas from our earlier days have grown into senior roles as managers, directors, and VPs. t hey carry on our best
BAtteries plus
Batteries Plus is the nation’s leading battery and power solutions service center, offering a comprehensive selection of products, technical expertise, and customized services through a nationwide network of over 800 locations open and in development.
headquartered in hartland, Wisconsin, and
corn W ell QuA lity tools co M pA ny
cornwell Quality tools has been “ t he choice of Professionals®” since 1919. For more than 100 years, we’ve been building a reputation for producing the best tools and equipment around, trusted by professionals across the automotive, heavy-duty, and related repair industries.
We proudly manufacture quality tools and storage equipment that’s built to last. and we make it convenient for automotive technicians and shops to purchase what they need, so they can spend more
c re Ati V e Arts M A n AG e M ent i nc.
robodrone’s work is incredibly interesting and certainly additive to the wider conversation and growth of the digital art and nF t market”- Matthew rubinger, g lobal head of corporate & digital Marketing, christie’s (world’s most famous art gallery and auction house).
he was awarded 9 Us patents (1997-2001) for digital inventions by the Us Patent & trademark o ffice and has licensed, all the technologies in them to some of the largest Us tech companies in the world between 2007 and 2012.
robodrone pioneered social Media-Enabling art, from
aroma Joe’s is positively impacting people with passion, caring and a commitment to excellence throughout every shop and community. Multi-unit franchise opportunities are available. aroma Joe’s advantages include low franchise fee compared to other coffee business opportunities, varying build-out options, community engagement and an opportunity to positively impact people.
learn more about aroma Joe’s franchising at https://franchising.aromajoes.com/
traditions and work to create new ones too. Meanwhile, around the region, locally owned franchises brew up our beloved recipes for their own neighbors. o ur guests are our reason for getting up in the morning. We love greeting regulars with their favorite drinks, made just the way they like ‘em. and we dig getting to know newcomers and welcoming them to the Beans community.
come in for a cup, alone or with a friend, and make yourself at home. and let us know how we can make your day a little brighter—whether it’s adding extra whipped cream or it’s donating a gift basket to your little-league fundraiser. cheers, and stop by soon.
contact: Kim Falk
Email: kfalk@beansandbrews.com
owned by Freeman spogli, Batteries Plus is dedicated to providing reliable, commercial and residential power solutions – including batteries, lighting, and repair services – to help organizations and customers minimize downtime and maximize efficiency.
For more information about Batteries Plus and its franchising opportunities visit batteriesplusfranchise.com.
time focusing on getting their job done.
o ur franchisees become the go-to source for these professionals in their communities, offering them the tools and equipment they want at competitive prices. o ur franchise owners provide excellent, reliable customer service, meeting the demand as they expand and manage all aspects of their tool truck franchise.
For more information contact andrew scott at: Phone: 330-336-3506
2012, based on some of his digital technology inventions including official collaborations with and exhibitions at Meta-Facebook and twitter-X hQ’s in london.
robodrone’s social Media-Enabling art, has been used and celebrated by some of the biggest stars in hollywood, loVE island reality t V and members of Monty Python.
2.3 billion people, worldwide, have viewed/shared robodrone’s giFs via giphy.com, the world’s largest library of animated gifs.
For more information: Ph: 1.574.500.6515
Email: velma@camdc.org
Web: robodrone.cam
Free WAy i nsur A nce
Becoming your own boss is a wish held by many, and franchising makes that possible. t he insurance industry is an incredible option with a unique mix of limitless potential and true security: People will always need insurance — no matter the state of the economy.
choosing your insurance franchise partner relies on forming an alliance with a company that shares your values, growth expectations and, most of all, offers you the life you envision. Freeway insurance guarantees a franchise model built with your success
h i-t ech d eck
hi-tech d eck was founded not in a boardroom, but on the open water—born from a moment that changed everything. after slipping and falling while fishing solo 40 miles off the coast of d estin, our founder realized that safety on deck wasn’t just important—it was essential. But what followed was even more revealing: sourcing high-quality marine decking was nearly impossible, and the industry was flooded with poor service, unreliable delivery, and a lack of accountability.
What started as a frustrating experience became the spark for a new kind of marine decking company. hi-tech d eck was created to bring craftsmanship, reliability, and
k u M on n orth A M eric A i nc.
high school math teacher toru Kumon developed the Kumon Method of learning more than 60 years ago in Japan, when his son was struggling with second-grade arithmetic.
realizing that a strong foundation in the basics-addition, subtraction, multiplication and division-was essential for higher-level math, Kumon created a series of math worksheets for his son to work on after school.
n erds toGo
Build a future with the computer service industry pioneers and accomplish your business dreams with NerdsToGo!
computers, handheld devices, tablets, and mobile phones are all things that only continue to grow and change the landscape of the technology industry in the 21st century. t hat is why nerdsto g o is such a lucrative concept. With businesses, homeowners, and individuals continuing to rely
as top priority. Freeway’s winning culture revolves around people first: You, your customers and your community. simply put, we deliver the best cost, choice and convenience. t hat’s our customer trifecta. With Freeway insurance’s established franchise model, focus on diversity and accessibility, and continuous support, we will turn your passion into a winning business.
For more information contact alex trachtman at: Phone: 214-505-6973; Email: alex.trachtman@confie.com or visit www.freewayfranchise.com
customer-first values back to the boating world. Built by a lifelong fisherman from Babylon, nY, hi-tech d eck combines durable, non-skid materials with industry-best turnaround times and a commitment to treating every customer like family.
at hi-tech d eck, we don’t just install decks—we deliver peace of mind. o ur rapid seven-day turnaround, precision workmanship, and deep respect for maritime tradition have made us one of the most trusted names in the business. Whether you’re a commercial captain or a weekend angler, we believe your boat deserves the best.
hi-tech d eck: Built from experience. Powered by integrity. d esigned for life on the water.
With daily practice, Kumon’s son gradually expanded his mastery of mathematical skills and by sixth grade was able to solve differential equations and integral calculus problems.
today, at locations throughout north america, Kumon franchisees apply this method of daily practice and self-paced advancement to children’s math and reading skills.
Phone: 201-928-0444
Website: Kumonfranchise.com
n ext h e A lth
next health is your partner for vitality, longevity, and personalized health. We believe health is not the absence of disease.
health is the abundance of vitality.
t he next health journey is a medical, data-driven approach empowering you to live healthier, longer. conveniently offering the latest in technology and medical services in a vibrant atmosphere with white glove hospitality, next health Members and guests can enjoy: nad t herapy, iV t herapy, cryotherapy, infrared t herapy, hyperbaric o xygen
on technology, handling the repairs, computer service and support, and other computer services that can accompany a technologically based society seems like second nature. t his means franchise owners can tend to the high demands of a reliable customer base and reap the financial benefits by taking advantage of a constantly innovative, inventive, and lucrative industry. contact us today to learn why nerdsto g o is one of the fastest growing computer service and technology franchises in the United states!
t herapy, hormone optimization, o zone t herapy, and aesthetics.
a s a one-stop shop of premium wellness services and technology, next health gives you the tools you need to live your healthiest life. o ur experienced medical team empowers you to achieve optimal vitality & longevity through our personalized, data-driven approach to health optimization. We take health to the next level.
For more information contact Vanessa Kekina at: Phone: 310-295-2075
Email: marketing@next-health.com
Website: www.next-health.com
oh M Fitness
ohM Fitness is a franchise that provides a revolutionary fitness experience using wireless electrical muscle stimulation (EMs) technology integrated into a small group setting.
t he EMPower suit allows customers to complete an intense 2–3-hour workout in just 25 minutes. it is a low-impact workout that puts minimal stress on the joints, ligaments, and muscles, making it suitable for all fitness levels. ohM Fitness is the first fitness franchise to offer this wireless EMs technology in a group setting.
pill A r to p ost h o M e i nspectors
at Pillar to Post we are the leader in the home inspection industry, as we have more owners and inspectors than any other home inspection company, highest average invoice, more million-dollar producers, more innovations, more hours of training, and more coaches than any other brand.
We offer an executive model, where the franchise business owner has full-time involvement in the business but does not have to be a home inspector.
puro c le A n
Puro clean, known as the “Paramedics of Property damage ®,” is a leading provider of emergency restoration services, passionately dedicated to serving communities affected by water, fire, mold, and biohazard conditions. central to Puro clean’s commitment to community and excellence is the PuroVet program, specifically designed to support U. s. military veterans.
We recognize the invaluable skills and discipline veterans bring to franchising, offering a 25% discount on the initial franchise fee as a gesture of gratitude for their service to the country.
rA ndy’s d onuts
Randy’s donuts: a Franchise built on Iconic history and Fresh Opportunity
Founded in 1952, randy’s d onuts is world-famous for its giant rooftop donut and handmade treats. t he brand has grown from a southern california icon to a global sensation featured in film, t V, and pop culture. since 2015, under the Kelegian family’s leadership, randy’s has modernized operations while preserving its legacy of quality and freshness. With over 70 years of donut-making expertise, the brand has earned top franchise rankings and continues expanding through
r
A
rhea l ana’s is the nationally recognized, awardwinning children’s consignment franchise that helps families save money, earn income, and shop highquality items for their kids.
Founded in 1997, our mission is to serve families with excellence by hosting seasonal, week-long consignment events that feature gently used, name-brand clothing, toys, baby gear, and more at a fraction of retail prices. consignors earn a generous percentage on their items, while shoppers enjoy
t he technology helps individuals work their muscles more effectively than with conventional workouts, producing better results in less time. ohM Fitness is ideal for health enthusiasts looking for real results without enduring the high-intensity stress of hiit training. it is also a perfect fit for those in recovery or fitness newbies, as well as busy parents and professionals. it doesn’t produce damaging cortisol spikes associated with stress, making it ideal for everyone.
t he owner is focused on building a scalable locale team.
With an established brand of 450+ franchises in the Us and canada, with a reputation for integrity and professionalism, inspiring our clients to trust us in every market. By focusing on these values, we have become the largest home inspection franchise in north america and we’re proud of our rapid growth. We are also under the First service Brands umbrella alongside Floor coverings international, certaPro Painters, Paul davis, and california closets. https://franchise.pillartopost.com/
Puro clean has also introduced the PuroVet Forum—an exclusive community platform where veterans can connect, share experiences, and support one another. With one in seven Franchise o wners being veterans, this Forum serves as a vital resource, enhancing the veterans’ network within Puro clean and ensuring that they have the resources to thrive as entrepreneurs in the restoration industry.
With Puro clean’s PuroVet program, veterans have a clear path to success, backed by a community that truly understands and values their service.
PuroVet.com
a proven hub-and-spoke model ideal for multi-unit investors. Franchisees benefit from flexible formats, no corporate markups on supplies, and hands-on training and support.
From onboarding to grand opening and beyond, randy’s provides tools, proprietary recipes, and ongoing guidance to help owners thrive. Backed by strong brand recognition, a focus on quality, and multiple revenue streams, randy’s d onuts offers a one-of-a-kind opportunity to grow with one of the most beloved brands in the world.
https://randysdonuts.com
incredible value. With locations nationwide, rhea l ana’s has become a trusted name in communitybased resale, combining a professional, organized shopping experience with a heart for giving back through charitable donations. o ur proven business model offers franchise owners flexibility, profitability, and the opportunity to make a meaningful impact in their communities.
For more information contact riley norman at: Ph: (501) 499-0009
Email: rileynorman@rhealana.com
Web: www.rhealana.com
r odi Z io Grill
Established in 1995, rodizio grill® t he Brazilian steakhouse™ is the first authentic Brazilian steakhouse in the U.s
Founded by ivan Utrera, who wanted to bring this popular Brazilian churrascaria concept, along with cherished family
s er V iceM A ster r estor Ation
By c ioce A
serviceMaster restoration by ciocea, established in 2019, is a leading provider of comprehensive restoration and recovery services for both residential and commercial properties. We specialize in water damage restoration, fire damage restoration, mold remediation, and complete reconstruction.
o ur expert team also offers pack-out and content management services, weather damage restoration— including storm, flood, and wind damage—and trauma and biohazard cleanup. additionally, we provide
s tr Atus Buildin G s olutions
stratus Building solutions offers one of the most powerful Master Franchise opportunities in the industry.
ranked consistently among the top commercial cleaning franchises, stratus empowers entrepreneurs to build scalable businesses by granting exclusive regional rights to develop their own network of unit franchisees.
a s a Master Franchise o wner, you step into a proven $100+ billion industry with multiple recurring revenue streams, low overhead, and recession-resistant demand. stratus provides unmatched training, marketing,
Victr A
Victra was founded as a partnership by richard and david Balot in o ctober 1996 in Wilson, north carolina. Victra was incorporated as aBc Phones of north carolina, inc. in 1999. today, Victra is independently owned and operated in raleigh, north carolina, with more than 200 people in the store support center.
in 2020, Victra opened its Victra contact center in greenville, nc, employing hundreds of team
Win G s e tc.
Founded in 1994 in northern indiana, Wings Etc. grill & Pub began as a single location dedicated to creating a casual, welcoming atmosphere where friends and families could enjoy great food, ice-cold beer, and sports on t V.
o ver three decades later, Wings Etc. has grown into a thriving brand with more than 80 locations in 13 states, offering a community-focused alternative to big-box sports bars and trendy micropubs.
guests know us for our award-winning jumbo and
recipes, to the Usa from his home country of Brazil. rodizio grill’s all-inclusive menu offers unlimited Brazilian sides, over 30 gourmet salads, and rotisserie grilled meats and grilled items, carved tableside by rodizio gauchos.
For more information, visit rodizio.com.
professional hoarding cleanup and board-up services to protect properties from further damage.
Whether you’re facing unexpected damage or preparing for future protection, serviceMaster restoration by ciocea is committed to delivering prompt, reliable, and highquality services to restore your property to its pre-loss condition.
With a focus on customer satisfaction, efficiency, and industry-leading techniques, our team is available 24/7 to handle emergencies and offer peace of mind during challenging times. We also work closely with insurance providers to ensure a seamless process throughout.
technology, and back-office support so you can focus on growth, recruiting and leadership.
t his isn’t just another franchise it’s a business empire in a box. With more than 93 Master Franchise territories awarded across north america, stratus is changing the way ambitious professionals enter franchising, offering stability, scalability and true legacy-building potential. if you’re ready to control your future, stratus is the opportunity that puts you at the top.
For more information contact rob l ancit at: Phone: 516-551-4773
Email: rlancit@stratusclean.com
Web: www.stratusfranchsing.com
members who handle consumer, Business, and customer care calls, along with Victra store support. a s a company, Victra employs thousands of people and serves guests in more than 1,600 locations nationwide. t he Victra team is proud of its legacy of creating secondto-none customer experiences and is excited about the future.
For more information contact Michael dugger on: 774-253-9387, Michael.dugger@victra.com or visit: total.victra.com
boneless wings, in a variety of signature sauces and rubs. o ur menu also features hand-smashed diner-style burgers, grilled and crispy chicken sandwiches, wraps, salads, and an incredible lineup of appetizers. Kids’ meals, daily specials, local craft beers and signature cocktails round out an experience everyone can enjoy.
From our laid-back atmosphere to our Big-Flavor menu, we’re proud to be the neighborhood spot for “g ood Food, great t imes” over 30 years—and counting.
For more information contact g eorge Pasick at: gpasick@wingsetc.net https://wingsetcfranchise.com/
