REPORT 2023
ANNUAL REPORT 2023
Farewell to Dean Lee Glines and Welcome to Dean Richard Houseman
February 15, 2023, saw an announcement that marked the end of an era for BYU Continuing Education (BYU CE). Dean Lee Glines, in a Conference Center full of devoted employees, announced his imminent retirement.
After 42 years of dedicated service as a full-time BYU CE employee, the beloved dean would hand the torch to his successor, Richard M. Houseman.
In his four decades at BYU CE, Dean Glines gained a thorough knowledge of the organization. He had worked in several departments before his appointment as dean in 2014. In addition to his master’s degree and PhD, which gave him the foundation necessary to stand at the helm of BYU CE, he earned an honorary diploma from BYU’s Online High School (the first one given).
say about BYU CE’s new dean: “Richard Houseman brings leadership and a keen sense of mission to this position. His commitment to the programs of BYU CE is only matched by his commitment to the combined spiritual and academic mission of BYU. He will help BYU CE further connect with the broader focus and strategy of the university.” Those words of praise are validated by Houseman’s extensive experience. His résumé is filled with accomplishments, including extensive Church service as a global manager of the missionary program, experience as a professor and postdoctoral researcher, and prior experience working in BYU CE.
Dean Glines is leaving BYU CE in very good hands. BYU President C. Shane Reese had the following to
While change is inevitable, BYU CE’s visionary purpose remains. In 2021, we celebrated 100 years as a distance education provider. Richard M. Houseman’s leadership will, without a doubt, continue BYU CE’s storied legacy.
DEPARTMENT STORIES
INDEPENDENT STUDY
In 2023, BYU Continuing Education made significant strides in enhancing its online learning offerings. A notable achievement was the release of 84 Independent Study courses for both high school students and university students.
Production Reports
In 2023, Alyssa Erickson’s efforts as the newly hired Production Process Manager were instrumental in increasing productivity. Upon being hired, Erickson noted Independent Study’s long-standing difficulty with tracking budgets and schedules to make sure goals were met. As a result, she began creating regular production reports to give a big-picture view of the department’s progress. She commented on the importance of such reports: “It’s important for leadership to know how we’re doing against our timelines and our budgets that we set initially.”
Under her guidance, the department developed a manual reporting framework using Excel, which detailed each course’s progress through various phases of production. This system tracked key metrics such as due dates, actual completion dates, projected budgets, and actual costs, providing valuable insights into project management and resource allocation.
Since the implementation of this system, department leads and supervisors have been able to engage more effectively in the establishing, measuring, and a djusting of goals, leading to a dramatic increase in department productivity.
Course Revisions
According to Scott Harris, Director of Online Learning, another significant success in 2023 was the revision of many Independent Study courses. In March, the department secured $4 million to hire additional personnel for this purpose. Five new instructional designers were hired to facilitate the revision of some of the most popular courses, such as STAT 121 and ECON 110.
The design team’s efforts were focused on simplifying courses and aligning them with state standards. Harris says that though Independent Study courses are deliberately designed to be rigorous, many were “too complicated,” and went beyond what was required by the established state standards. These course revision efforts have focused on designing “foundational courses,” which are designed to conform with state standards.
DEPARTMENT STORIES
CE IT continued to innovate their approach to providing solutions for event registration and hiring, and they have implemented best-of-class solutions for Continuing Education.
On July 10, 2023, Continuing Education’s Department of Computer Operations officially changed its name to CE IT.
One of the major highlights for CE IT in 2023 was the development and deployment of the FSY onsite app by the developer group. This app streamlined the management of over 100,000 enrollees across the United States and Canada, facilitating smoother operations for walk-ins, housing changes, and checkins, significantly enhancing the overall experience for counselors and administrators.
However, the year was not without its challenges. As requested by the Church, FSY registration was done on a first-come, first-served basis, leading to server crashes due to the overwhelming traffic of 120,000 parents attempting to register simultaneously. The CE IT department did its best, and in the end it all worked out. However, moving forward, plans have been made to shift to a preregistration system.
In a strategic move to attract and retain experienced talent, CE IT introduced a new senior developer position. This initiative expanded the talent pool by allowing for better compensation based on experience and skill level, enhancing the department’s capabilities. Another significant achievement was the release of the Canvas-to-Buzz conversion tool by the Academic Systems group. This tool drastically reduced the time required to convert courses between these learning management systems, cutting the conversion time by 90%.
Lastly, CE IT established an architectural team to focus on forward-thinking and strategic planning. This team, comprising senior engineers, meets regularly to discuss hardware and software solutions, ensuring the department remains agile and prepared for future challenges.
DEPARTMENT STORIES
HUMAN RESOURCES
Human Resources introduced a new-hire onboarding program to ensure new personnel feel welcomed and informed.
This year, the Human Resources (HR) department created a Continuing Education New Employee Onboarding program to ensure new hires feel welcomed, informed, and fully integrated into the important work of BYU CE. The program consists of an online New Employee Orientation Course, New Employee Checklist and Resource Guide, New Employee Checklist for CE Managers, and an Onboarding Buddy Checklist.
One aspect of the program, the Onboarding Buddy Checklist, exists to help new employees feel welcome by assigning to him/her an onboarding buddy. This person is simply someone a new employee can turn to for help when questions and concerns arise during their first few months on the job.
HR’s goal for this program is to create a welcoming, understanding, friendly environment not just for new hires but for all who work or interact with Continuing Education.
DEPARTMENT STORIES
FINANCE AND BUSINESS
SERVICES
In response to Continuing Education’s amazing growth, Finance and Business Services continued to adapt best practices.
Over the last several years, Continuing Education has expanded its reach and operations outside the state of Utah. Each FSY, EFY, or ACT camp brings on new issues with sales, use, and employment tax. Submitting proposals and hiring teachers in other states also requires new registrations and payroll filings. To accommodate CE’s growing reach and the implications of compliance, the Finance and
Business Services now uses three limited liability companies and a Canadian foundation, all of which bring additional state and federal filings. The foundation requires a separate audit each year. This growth has significantly increased Finance’s workload to support CE programs. To manage this growing compliance work, the department repurposed an existing, and vacant, position to manage out-of-state accounting,
compliance, and reporting. This new position will provide research for the Out of State Activities Committee, support LLC and Foundation registrations and filings, help Marketing respond to RFPs, and coordinate with General Council and other university departments.
DEPARTMENT STORIES
REGISTRATION
The Registration department made important contributions to BYU Women’s Conference 2023.
In previous years, walk-in registrants were required to fill out a paper form while standing in line. Registration payments were taken outside of participants’ Orion account, and another team would later have to manually enter walk-in registrations into Orion and reconcile payments. This year, the Registration department, along with the BYU Women’s Conference team and CE IT, developed a plan to provide two new ways to assist walk-in registrants.
First, online registration was reopened during the conference to allow participants to self-register online and show the confirmation screen on their phone to pick up their name badge. QR codes that took participants to the registration site were posted at campus registration sites, and employees were available to answer questions and help out as needed. Additionally, to maintain a short wait time, the department created a separate line dedicated to name badge pickup for
those who had self-registered. The second provided option, similar to previous years, was fully assisted registration. Participants waited in a dedicated line to register in person. Instead of completing a paper form in line, however, the participants gave the registration employees their information in real time and the employee entered it into and took payment through Orion.
Thanks to the Registration department and others, handling walk-in registrants was much easier for BYU Women’s Conference 2023. All were grateful to not have any paper forms or need to input information and reconcile payments after the fact.
DEPARTMENT STORIES
STUDENT SUCCESS CENTER
In 2023, the Student Success Center was inspired by the story of one of their students, a 72-year-old woman who lives with various cognitive disabilities.
In March, the student contacted the Accommodations Office in the Student Success Center and explained that it was her dream to speak Hebrew. Through Independent Study, she had taken Hebrew 131 twice before and had failed both times. The Student Success Center worked with the student and the CE Testing Center to determine the best course of action and create a plan to help her succeed.
The result was a tailored approach to break down the course material into manageable sections, allowing the student to focus and study one section at a time before moving on. This method not only accommodated her learning pace but also her cognitive needs, providing a way to support her learning and retention.
The student also received ongoing accommodation support, coaching, and help to prepare for each test section. This involved setting up special arrangements for her to take her sectioned-out tests at BYU Hawaii, as she had limited internet connections. Department employees coordinated testing sessions that worked with her studying schedule and pace.
Once she completed each section, a TA from the Student Success Center graded each portion.
After almost 10 months of work, the student finally passed! When the Student Success Center contacted her to let her know that she passed the course, the first thing she said was, “Oh, I am so excited. Now I am going to take Hebrew, Part 2!”
DEPARTMENT STORIES
STUDENT SUCCESS CENTER CONT.
This student was one of many that the Student Success Center helped in 2023. The hard work and dedication demonstrated by the department’s employees resulted in many positive reviews, such as the following:
““My peer mentor, Jessica, is amazing! She creates a comfortable and accepting environment. Since starting with a peer mentor, I feel like my productivity has increased because of the confidence I’ve gained from these sessions.”
– BYU OHS Student
“The TAs are always so supportive and make me feel like I can achieve whatever I put my mind to.”
– IS HS student
“All the tutors I’ve met with have been so welcoming and encouraging to me. I am taking this class outside of my normal classes at another university and it’s been a little stressful, but the tutors have made this process enjoyable and rewarding. Thank you to all of you!”
– IS U student
“Amberly is such a great tutor, and she explains things so precisely and clearly! I understand so much more when I work with her. I’m so glad I have access to such high-quality tutors. I am doing much better in this course than I would if I couldn’t.”
– IS HS student ”
DEPARTMENT STORIES
SALT LAKE CENTER
In 2023, the BYU Salt Lake Center made strides in enhancing its educational environment, most notably with the creation of an innovative active learning room.
The active learning room is designed to foster a more interactive and collaborative learning experience. The new space features multiple LCD screens, collaborative tables, and extensive whiteboard space, enabling a dynamic and engaging classroom setting. This setup encourages student interaction and supports a flipped classroom model, where students engage more actively with the material and each other.
Inspired by similar spaces in the Harold B. Lee Library, the active learning room has already shown promising results this past year. It is currently used for courses in mathematics, student development, and writing, with plans to expand its use to other subjects as more faculty express interest. The success of this room has led faculty to plan the addition of a second active learning room.
In addition to this significant development, the Salt Lake Center celebrated the achievements of its faculty and staff. Christine Ackroyd, a dedicated chemistry instructor, was honored with the Adjunct Faculty Excellence Award, recognizing her outstanding contributions to teaching and student success.
Below are the enrollment numbers for the Salt Lake Center in 2023.
SALT LAKE CENTER CONT’D
DEPARTMENT STORIES
DEPARTMENT STORIES
EVENING CLASSES
BYU’s Evening Classes program continued to thrive with increased enrollment.
BYU’s Evening Classes thrived in 2023. Enrollment hit a high of 36,671 students. Collaboration with academic departments rose by 3%, resulting in a record 1,351 class sections covering 480 courses across 52 departments. The mix of instruction modes for Evening Classes shifted, with blended and on-demand offerings seeing a bump of 5%, offset by a slight reduction of in-person classes. The data reflects a growing attraction of students toward flexible learning options.
Nine new Evening Class courses were added in 2023, with the number of non-matriculated enrollments doubling during the fall semester, making up 12% of the total enrollments. This growth continued in the winter semester, with non-matriculated enrollments surpassing 1,000.
DEPARTMENT STORIES
FLEX GE
FlexGE grew substantially in 2023. As it gains popularity, the program touches the lives of more and more students, giving them a feasible path to the divine education BYU offers.
Access to student employment, financial support, and extensive academic counseling make the FlexGE program a viable option for everyone. Here are some 2023 highlights:
• A new social media marketing program was implemented with the help of Harmon Brother Consulting and Onda.
• Enrollment increased by 45%, going from 855 in 2022 to 1,238 in 2023.
• An additional academic advisor was hired to help with the increasing number of students.
• FlexGE students were authorized to participate in New Student Orientation with traditionally enrolled BYU student freshmen.
• FlexGE students received more peer mentoring and enhanced academic support.
• Continuing enrollment status went into effect for Flex GE students, eliminating the need to reapply to the program every semester.
• FlexGE students achieved a BYU acceptance rate of 74% (10% higher than the rate for transfer students).
FlexGE’s growth shows no signs of stopping. As increasingly more students take advantage of the program, BYU will help more people on their quest for perfection and eternal life.
DEPARTMENT STORIES
MARKETING
Marketing showcased BYU CE offerings at several important events this year, demonstrating how our products and services are the best option for many students and parents.
This year, the BYU CE marketing team showcased Online High School offerings nationwide, including at Great Homeschool Conventions (GHC). GHC is a Christian homeschooling organization that partners with the USA Home Education Association to provide educational and legal resources to homeschool families. The conventions regularly draw attendees from 38 U.S. states and feature dozens of speakers on a variety of topics.
To attend GHC events, the marketing team traveled to South Carolina, Missouri, Ohio, California, and Texas. They presented the Independent Study and Online High School programs to a combined total of nearly 10,000 families in attendance. The experience gave BYU a chance to not only exhibit the educational opportunities BYU OHS offers but also answer questions about The Church of Jesus Christ of Latter-day Saints and BYU’s unique vision.
It doesn’t stop there; the BYU CE marketing team was also present at the Latter-day Saint Home Educators conferences, the Florida Parent-Educators Convention, the Southeast Homeschool Expo, and the Homeschool Association of California Conference. BYU CE also recently sponsored the annual science fair for the Wasatch Home Educators Network, a parent-led organization here in Utah County. BYU Independent Study programs are recognized nationwide as high-quality, Christ-centered opportunities for growth.
DEPARTMENT STORIES
BYU ONLINE HIGH SCHOOL
In 2023, BYU Online High School considered how to better incorporate BYU’s divine heritage and then took action by creating five new gospel-centered courses.
In August 2021, at the annual BYU University Conference, Elder Holland issued a formative discourse titled “The Second Half of the Second Century.” This groundbreaking message urged the BYU community to stand behind our unique mission and own up to the distinctness of our values. This apostolic exhortation applies to every branch of BYU academia.
Through much earnest prayer, revelation, and council, five gospel-centered courses for freshmen were prepared to be piloted. These included English, World Geography, Biology, Algebra I, and Public Speaking. Eternal truths have been woven through these courses to create seamless experiences that both educate students and point them heavenward. Through these courses, students are learning, coming to know their Savior, and gaining an understanding of the importance of the Restoration. It’s a step forward into BYU Online High School’s bright, promising future.
DEPARTMENT STORIES
BACHELOR OF GENERAL STUDIES
BYU CE is all about lifelong learning, and BGS continued to embody this focus in 2023, allowing 905 students to study in the program, and with admittance up 10% over the previous year.
In 2023, BGS granted diplomas to 77 graduates from 41 states and 4 foreign countries (Austria, Canada, Chile, and China). Most students chose the Business emphasis, and many others chose Family Life and Exercise and Wellness. Here’s the breakdown:
During the 2023 calendar year, an impressive 905 students studied in the program. BGS admitted 184 students, a 10% increase over 2022. In total, these students enrolled in 1,181 courses for 3,149 credits. Here are the enrollments by section type:
DEPARTMENT STORIES
BYU EDUCATION WEEK
BYU Education Week participation continues to increase; in 2023 organizers faced tricky logistical challenges, but hard work and the Lord’s guidance led to a successful, inspiring event.
BYU Education Week has seen impressive growth in the last few years. The year 2023 was no exception, with16,750 people enrolled, an increase of 1,000 over 2022. The highlight of the week was Elder Dale G. Renlund’s prophetic address on Tuesday, and over 900 other presentations were offered throughout the week by a wide range of professionals. It was, simply said, life changing.
Construction of the music building and the HFAC presented a few logistics challenges, but masterful planning allowed everyone access to the classes that piqued their interest. In some cases, up to 10 overflow rooms, where the class was shown over Zoom, were opened to accommodate the quantity of people eager to participate.
The participant experience was streamlined as well: a new phone-based registration process let the thousands of attendees skip the line and jump right in. CE employees such as Laura Chapman, Tamara Moss, and their teams were indispensable to making this process a success.
Housing demand was unprecedented, with 3,100+ people wanting to stay on BYU Campus. Close coordination with the Housing department allowed more buildings in Heritage Halls to open, meeting the demand.
EDUCATION WEEK CONT.
DEPARTMENT STORIES
The Lord’s hand was essential to the success of BYU Education Week 2023, and many volunteers were inspired during interactions with participants. Jeff L. Peery, strategic marketing account manager, recalls his experience while volunteering as a van driver:
“While driving a shuttle one morning, an older lady from Canada got into the van. After waiting a few minutes at the MOA hub, I was going to leave, but I felt I needed to stay a few more minutes.
A short time later, another older woman from Salt Lake entered the vehicle. With these two people in my van, I left for Helaman Halls. Since no one talked, I asked about their morning and the sessions they attended. Once the person in the back began talking, the woman from Canada turned around and exclaimed, “I know your voice! We worked together as family history missionaries years ago.”
Sure enough, they were friends in 2018 and had lost touch. It was indeed a tender moment to reconnect them on a shuttle. The woman from Canada wanted to reconnect with this woman and a mutual friend they had at the family history library. She had searched Facebook, internet sites, and several resources for some time but needed help finding them. In preparation for Education Week and before leaving her home in Edmonton, she prayed repeatedly that something would happen to help her reunite with either of them. While telling this story to her friend from Salt Lake, that lady began to cry and said she had the friend’s phone number with her and that they had tried to find her!
Driving a CE shuttle van is rewarding. Both women continued to talk long after I dropped them off. I left knowing that I am but a small part of the Lord’s plan in answering prayers.
BYU Education Week continues to be a spiritual and intellectual highlight for tens of thousands, and the Continuing Education team’s efforts made 2023 a truly providential milestone in the program’s life. Future BYU Education Week experiences will be bigger and better than ever before.
DEPARTMENT STORIES
YOUTH PROGRAMS
Youth Programs enjoyed a successful 2023; one highlight was the YASE workshop, where participants honed their talents, performed in a showcase, and strengthened their testimonies.
The Young Ambassadors’ Singers and Entertainers workshop (YASE) is a week-long workshop filled with intense, fun-filled musical dance training. Participants work with current and former BYU Young Ambassadors and special guests. They also get to work closely with the faculty director of the Young Ambassadors, Nathan Balser. Participants engage in a variety of classes on singing and dancing. They form groups and work on crafting and polishing a final presentation. In 2023, participants had the opportunity to perform in an Entertainer’s Showcase. During this showcase, participants showed off their talents to their peers and received feedback from experienced leaders. Several of these performances were then featured in the final showcase later that week.
A highlight from the YASE workshop was the trip to the Hale Center Theatre in Sandy to watch a production of Disney’s Newsies. Several Young Ambassadors performed in the musical, including one of the workshop’s instructors, Johnathan Tanner. Participants even got to meet several members of the cast following the performance. One participant explained why they loved the show, noting that “it was a reminder of why we are here and our passion.” The whole experi-
ence was an unequivocal highlight for all the youth. On the second-to-last day of the camp, participants attended a devotional put on by the Young Ambassadors. Here, they explored the intersection of faith and performance, sharing and strengthening their testimonies. The youth finished the night off with a banquet and dance.
The workshop finished with a bang, inviting parents and friends to the showcase of the participants’ final performances. This opportunity to express themselves and step out of their comfort zones let participants see how much they’d grown during the week. The 2023 YASE was a hit!
DEPARTMENT STORIES
EFY
The EFY program expanded its reach in 2023 with new YSA sessions; the blend of social opportunities, fun activities, and spiritual reflection made these conferences extremely popular.
The year 2023 was monumental for EFY. The beloved hallmark of Latter-day Saint youth held conferences across the country, accommodating a global audience. Participants were filled with comfort and peace, receiving divine answers to prayers. The program’s life-changing power continued to touch more souls with the introduction of a new Young Single Adult–focused offering.
YSA conferences were held in the iconic town of Nauvoo, placing participants in one of history’s most potent revelatory hotspots. The experience blended clean YSA fun with spiritual reflection and celestial growth. The 2023 YSA spots sold out at a dizzying rate, demonstrating the high demand for this and other new event locations that will strengthen the testimony of generations.
DEPARTMENT STORIES
BYU WOMEN’S CONFERENCE
BYU Women’s Conference 2023 began with General Relief Society President Camille N. Johnson welcoming thousands to the conference after a year’s pause and two years of online presentations; gathering together again inspired and strengthened everyone involved.
Throughout the conference, more than 150 presenters spoke to over 12,000 participants on wide variety of topics, including womanhood and sisterhood, gospel principles, marriage, family, and other contemporary issues.
During the Thursday evening session, volunteers partnered with Hunger Fight to complete hundreds of thousands of meal kits to be distributed to those in need.
In addition to the news headlines, BYU Women’s Conference also had a profound impact on many of the participants’ personal lives. Bryan Tanner, a Senior Instructional Designer for BYU Online, shared an experience he had as a van driver at BYU Women’s Conference 2023. It exemplifies the spiritual experiences that many employees and participants enjoy when attending this special event.
“As a lifelong member of The Church of Jesus Christ of Latter-day Saints, I’ve had many testimony-strengthening experiences. However, I was not expecting one of my more powerful ones to occur while driving a van for Women’s Conference.
About a week before the event, I was assigned to drive the accessibility van. On Thursday morning (May 4, 2023), I received some group instruction
before getting special training for the smaller van. Unfortunately, the cell phone number on the schedule was misprinted, so I was told not to expect many calls that day and that I could bring a book or laptop to pass the time.
Initially, I was excited at the prospect of spending the morning parked in a shaded area and catching up on a book for the office book club. But as the
DEPARTMENT STORIES
WOMEN’S CONFERENCE CONT.
time for the morning keynote approached, I felt an impression to move the van to where more people might be located. I wasn’t sure where to go at first, but I headed towards the Cougar Eat at the Wilkinson Center (since many people usually eat in the morning). However, as I drove down 900 East, I felt prompted to turn down a side street splitting Heritage Halls and the Conference Center. I was curious to see if there was an accessible and less-busy drop-off area on the south side of the Marriott Center.
As I passed a sign that read “No Women’s Conference Parking,” I wondered what I was doing since I should be going where more people were statistically the most likely to be gathered. But then I got distracted by a roundabout next to the BYU Creamery Outlet and felt curious, thinking I might as well take another 15-second detour. As I pulled around, an elderly woman with a walker caught my eye. She was seemingly waiting for me as she inched toward the edge of the curb.
I stopped the van and rolled down my window. But before I could say anything, she asked, “Are you the miracle I prayed for?” In wonder, I replied, “Yes. I suppose I am.”
I helped her into the van and drove her directly to the drop-off area behind the Marriott Center, which I had been scouting out. It avoided tons of traffic and gave her the time she needed to be
seated. As we got acquainted throughout the rest of the day, I learned that she had recently had two knee replacements and was awaiting a hip replacement. Despite these impediments, she decided to brave the BYU campus because she knew the Lord would provide.
What’s craziest about this story is that it was only the first of many miracles I witnessed that day. It seemed that every time I thought to go somewhere, there was some grateful soul in need who told me that I was an answer to their prayers.
Looking back, I’m blown away by the faith that these Women’s Conference attendees demonstrated by even registering. I’ll never forget that first sister who faithfully left her dormitory Thursday morning—fully knowing that she would not be able to make it to the Marriott Center on her own—and still, she did what she could, then relied on the Lord to help her fulfill her righteous goal. Witnessing how God hears and answers the prayers of his faithful children motivates me to follow President Nelson’s ongoing admonition to try to hear Him more.
P.S. When I shared my experience with my team of BYU Online designers earlier this week, I was reminded of Elder Bednar’s 2009 address at the Provo MTC where he shared three personal stories about acting on our good impressions regardless of their source. ”
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BEN E. LEWIS MANAGEMENT AWARD
The Ben E. Lewis Management Award recognizes an administrative employee for outstanding management abilities. Darin Oviatt received this award during the August 2023 University Conference devotional.
Darin Oviatt’s educational background, business acumen, and extensive university experience have allowed him to serve BYU in significant ways. As associate dean of Continuing Education, his wisdom and skill have directly influenced the success of the BYU Salt Lake Center and programs such as BYU Education Week, BYU Women’s Conference, and Especially for Youth. Since 2018 he had been the guiding force behind developing For the Strength of Youth as the Churchwide youth conference experience. In his stewardships, Darin regularly partners with departments, colleges, and campus entities as well as Church organizations.
SAERA AWARDS
Josh Hammari
Phyllis Nielsen ..............................................................................
Cami Sorge ....................................................................................
Sandy Powell ...................................................................................
Aubrey Holman
Enoch Hunsaker
Andra Cefalo .................................................................................
Elsa Torgerson ..............................................................................
Tod Myers
Rachael Cardon Cust Sup February
Darin Oviatt ................................................................. Dean’s Office ................................................................ April
Caitlin Ackley ...................................................................... BYUOHS ................................................................ April
Michelle Waldram
Skyler Wilcox
Hal Johnson ..............................................................................
Katie Olsen ....................................................................................
April Day ............................................................................................
Nicole Triptow
Tammy Youngs ................................................................................
Kevin Smith .................................................................................
EMPLOYEES
AT BYU CONTINUING
Heather Lagrosa-Farr Bachelor of General Studies
Katie Zobell ........... Bachelor of General Studies
Matthew Green Bachelor of General Studies
Sariah Lunsford Bachelor of General Studies
Angela Murdock Business Process Support
Daril Johnson Business Process Support
Dia Beck Business Process Support
Nathan Clark .......... Business Process Support
Bailey Christensen BYU Online
Dustin Jones BYU Online
Kristine Aase
BYU Online
Mariah Ashcraft BYU Online
Michael Hemingway BYU Online
Samuel Cardenas ..................... BYU Online
Ann Baxter BYU Online High School
Anne Dallin BYU Online High School
Bradford Lester BYU Online High School
Brenna Perry BYU Online High School
Caitlin Ackley BYU Online High School
Diane Flood ............... BYU Online High School
Elise Hatton BYU Online High School
James Meidell BYU Online High School
Jennifer Chamberlain BYU Online High School
Joseph Roberson BYU Online High School
Julie Lewis BYU Online High School
Ryan Strong .............. BYU Online High School
Staci Biolo BYU Online High School
Justin Harper Cashier
Bonnie Soderborg Classroom and CE-Enrolled
Jennifer Cardon Conference Center
Spencer Hansen ............... Conference Center
Bruce Payne Events
Emilee Barrett Events
Heather Patterson Events
Jennefer Johnson Events
Laurel Hornberger Events
Lorelie Sander ............................. Events
Michael Holmes Events
Michelle Moore Events
NUMBERS
Mikayla Robins Events
Robert Holcombe .......................... Events
Carolyn Andrews Dean’s Office
Darin Oviatt Dean’s Office
Erin Cranor Dean’s Office
Lee Glines Dean’s Office
Melissa Palmer Dean’s Office
Richard Houseman ................. Dean’s Office
Scott J Howell Dean’s Office
Amy Irvin English Language Center
Anna Bailey English Language Center
Arwen Wyatt English Language Center
Benjamin McMurry English Language Center
Karina Jackson .......... English Language Center
Luz Castro English Language Center
Sandy Hatchett English Language Center
Benjamin McKinnon Especially for Youth
Cameryn Sorge Especially for Youth
Landon Badoni Especially for Youth
Sheldon Wilcox ............... Especially for Youth
Kyle Mammen Evening Classes
Collett Carter Finance & Accounting
David Bailey Finance & Accounting
Hal Johnson Finance & Accounting
Karl Christensen Finance & Accounting
Lindsay Von Forell .......... Finance & Accounting
Shauna Hawkins Finance & Accounting
Shawnelle Aston Finance & Accounting
Sheri Purser Finance & Accounting
Abbie Martin For the Strength of Youth
Abigail Booth ........... For the Strength of Youth
Alema Fitisemanu For the Strength of Youth
Alisa Harrington For the Strength of Youth
Amy Baldwin For the Strength of Youth
Amy Hixson For the Strength of Youth
Andra Cefalo For the Strength of Youth
Aubrey Holman ......... For the Strength of Youth
Benjamin Lambson For the Strength of Youth
Dayton Martindale For the Strength of Youth
Debborah Salmon For the Strength of Youth
Debora Wawro .......... For the Strength of Youth
Elise Jensen For the Strength of Youth
Elsa Torgersen For the Strength of Youth
Erika Zeiner For the Strength of Youth
Jacob Clark For the Strength of Youth
Jacob Selman For the Strength of Youth
Jean Israel.............. For the Strength of Youth
Jeremy Rawlins For the Strength of Youth
Kaitlyn Chappell For the Strength of Youth
Kalen Alpin For the Strength of Youth
Karlee Hill For the Strength of Youth
Kasey Walker For the Strength of Youth
Katherine Olsen. . . . . . . . . For the Strength of Youth
Kathryn Cowden For the Strength of Youth
Kiara Cheri Bangerter For the Strength of Youth
Malinda Harmon For the Strength of Youth
Matthew Hyde For the Strength of Youth
Michelle Waldram For the Strength of Youth
Phyllis Nielsen .......... For the Strength of Youth
Preston Wilcken For the Strength of Youth
Rebekah Gubler For the Strength of Youth
Robert Johns For the Strength of Youth
Ryan Bradshaw For the Strength of Youth
Ryan Hardy For the Strength of Youth
Sarah Stevens .......... For the Strength of Youth
Sherrie Bangerter For the Strength of Youth
Taralyn Haubner For the Strength of Youth
Tiffany Peterson For the Strength of Youth
Tod Myers For the Strength of Youth
Todd Willey ............. For the Strength of Youth
Wendi Kenley For the Strength of Youth
Amber Reveco Human Resources
Christopher Finuf Human Resources
Hallie Coburn Human Resources
Jennie Voorhis Human Resources
Julia Stenquist ................ Human Resources
Kathleen Clawson Human Resources
Laurinda Lammers Human Resources
Ashlin Turcsanski Information Technology
Brandon Bezzant Information Technology
Brittany Mortenson Information Technology
Bryan Henderson ......... Information Technology
Daniel Jones Information Technology
Daniel Teichert Information Technology
David Robertson Information Technology
Diego Garcia Information Technology
Eric Jorgensen Information Technology
Garren Durtschi.
Information Technology
Gary Smith Information Technology
James Paxman Information Technology
Janae Stevens Information Technology
John Elliott Information Technology
Jonathan Anderson Information Technology
Jose Alarcon ............. Information Technology
Joseph Haughey Information Technology
Kelly Kennedy Information Technology
Kevin Smith Information Technology
Lamar Newton Information Technology
Matthew Messer .......... Information Technology
Nathan Brough Information Technology
Paige Gautier Information Technology
Sergei Burov Information Technology
Shawn Anderson Information Technology
Shelly Farmer Information Technology
Spencer Clark ............ Information Technology
Stephen Francis Information Technology
Tyler Wangsgard Information Technology
William Dastrup Information Technology
Zane Harker Information Technology
Abigail Boekweg Course Development
Alan Openshaw .............. Course Development
Alyssa Erickson Course Development
Analize Chavez Course Development
April Day Course Development
Bryan Tanner Course Development
Caroline Larsen Course Development
Cory Cozzens ................ Course Development
Courtney Stephens Course Development
Danna Duncan Course Development
Diane Ader Course Development
Ellen Bahr Course Development
Emily Swan Course Development
Enoch Hunsaker ............. Course Development
Eric Orton Course Development
Gregory Baird Course Development
Jacquelyn Jensen Course Development
Jeanine Lundell Course Development
Jeremiah Baker Course Development
Jessica Draper Course Development
Joshua Pope ................. Course Development
Kelli Ritter Course Development
Michael Young Course Development
Sandra Powell Course Development
Shelleen Ockler Course Development
Sherry Cowen Course Development
Tammy Youngs .............. Course Development
Ted Finch Course Development
Tiffany Ahotaeiloa Course Development
Aaron Moody Customer Service
Chanel Maestas Customer Service
Christina Vance Customer Service
Lauren Ellis ..................... Customer Service
Mikayla Penrod Customer Service
Rachael Cardon Customer Service
Rachel Krieger Customer Service
Brian Pendleton IS Faculty Coordination
Chad Turley.
. IS Faculty Coordination
Douglas Gwilliam IS Faculty Coordination
Michael Barker IS Faculty Coordination
David Hoffman IS Marketing
Jedd Maylett IS Marketing
John Best IS Marketing
John Bushman ...................... IS Marketing
John Kent IS Marketing
Matthew Curtis IS Marketing
Michael Brousseau IS Marketing
Trenton McCall IS Marketing
Bradley Harris Marketing & Customer Support
Cheri Wallace ..... Marketing & Customer Support
Erin Willder Marketing & Customer Support
Jeff Peery Marketing & Customer Support
Russell Bryant Marketing & Customer Support
Sarah Metcalf Marketing & Customer Support
Scarlett Lindsay Marketing & Customer Support
Shayne Clarke .... Marketing & Customer Support
Stephen Rogers Marketing & Customer Support
Carol Salmon Multimedia Services
Christopher Garcia Multimedia Services
Coray McClellan Multimedia Services
Devin Anderton Multimedia Services
Joshua Hammari ............ Multimedia Services
Robin Conover Multimedia Services
Ryan Beckstead Multimedia Services
Scott Gutke Multimedia Services
Suzanne Gerhart Multimedia Services
Scott Harris Online Administration
Laura Chapman Registration
Savannah Ogden ..................... Registration
Tamara Moss Registration
George Monsivais Research, Evaluation & Data Analytics
Kirkham Parry Research, Evaluation & Data Analytics
Max Price Research, Evaluation & Data Analytics
Miguel Cisneros Research, Evaluation & Data Analytics
Trav Johnson ........ Research, Evaluation & Data Analytics
Veldon Law Research, Evaluation & Data Analytics
Amy Bernards SLC - Administration
Clinton Payne SLC - Administration
Jay Young SLC - Administration
Karen Cottle SLC - Administration
Michael Shamo ..............SLC - Administration
Rebecca Lueck SLC - Administration
Robert Hunt SLC - Administration
Austin Bushman Student Success Center
David Lund Student Success Center
Erin Measom ............ Student Success Center
Jenette LeStarge Student Success Center
Kathrine Ashton Student Success Center
Melanie Steimle Student Success Center
Nicole Triptow Student Success Center
CHANGES IN BYU CE ADMINISTRATION AND STAFF IN 2023
December: Karl Christensen joined the Finance team as Associate Controller
November: Ashlin Turcsanski joined CE as IT Project Manager
November: Ryan Hardy joined the FSY program as Assistant Director
October: Sariah Lunsford joined the CCEESS team as Advising Supervisor
October: Spencer Clark joined IT as a Senior Engineer
October: Eric Jorgensen joined IT as a Senior Engineer
October: Shawn Anderson joined IT as a Senior Engineer
September: Alyssa Erickson joined the Online Learning Department as Production Process Manager
September: Haylee Frolich was hired as an English 11 teacher for BYU Online High School
September: Abby Harris was hired as a geometry teacher for BYU Online High School
September: Julie Lewis was hired as a math teacher for BYU Online High School
September: April Larsen was hired as a science teacher for BYU Online High School
September: Anne Dallin was hired as a social studies teacher for BYU Online High School
September: Diane Flood was hired as a school counselor for BYU Online High School
September: Caitlin Ackley was hired as a Lead Teacher for BYU Online High School
August: Ben McKinnon, CE EFY Director, left CE to pursue a career in aviation. EFY consolidated under the Conferences and Workshops department.
August: Mara Krieger joined CE as a Customer Support Supervisor
June: Richard Houseman named CE Dean
June: Mikayla Penrod joined CE as a Customer Support Supervisor
June: Laurie Hale joined CE as a Salt Lake Center Computer Lab Attendant
June: Aric Lowe joined CE as a Salt Lake Center Computer Lab Attendant
June: Patty Abel joined CE as a Salt Lake Center Library Attendant
May: Scarlett Lindsay joined CE as Production Editor
May: Jose Alarcon joined the CE Computer Operations team
May: Max Price joined the Research, Evaluation, and Data Analytics team
May: Hallie Coburn joined the HR team as a Lead and Contracts Coordinator
May: Amber Reveco joined the FSY team as an HR Administrator
May: Miguel Cisneros joined the Research, Evaluation, and Data Analytics team
April: Mike Barker joined CE as the Educational Services Assistant Manager
April: Jennifer Chamberlain was hired as the Online High School Principal
March: Jeff L. Peery joined CE as the Strategic Marketing Account Manager
March: Dean Lee Glines announced his retirement
March: Trav Johnson, Assistant Director of Research, Evaluation, & Data Analytics, retired.
January: Coray McClellan joined the Multimedia Services team as the Post-Production Supervisor
January: Becky Lueck, Salt Lake Center Student Services Supervisor, announced her retirement
January: Jennifer Chamberlain was hired as the Academic Product Manager
ADDITIONAL NUMBERS FOR 2023
CE programs/courses supported .........................................................................................
Challenge”
BYU
Student Success Center tutoring, mentoring, coaching sessions ........................
EFY participants’ baptisms for the dead ............................................................................... 936
with FSY sessions ..........................................................................................
FSY pizzas .........................................................................................................................
FSY
FSY T-shirts
FSY’s furthest participant ............................................................... Nome (North Pole) Alaska Conference Center hosted events .......................................................................................... 1714 CE 2023 employee graduates
GROUPS HOSTED BY THE
BYU CONFERENCE CENTER IN 2023
Bingham Family Graduation Celebration
Bold Gymnastics Developmental Team Banquet
Brigham Piano Recital
Brown-Ross Wedding Reception
BYU A/C Shop Christmas Party
BYU ACM Club Dinner
BYU Advisor’s In-Service Conference
BYU Air Force ROTC
BYU Army ROTC
BYU Alumni Association
BYU American Society of Microbiology Conference
BYU Athletics
BYU Brand & Creative Convocation Programs
BYU Broadcasting
BYU Building Care
BYU Choir Classes
BYU CITES: ARTs Partnership
BYU CITES: EIME
BYU CITES: Gifted & Talented
BYU CITES: Leaders Association
BYU CITES: Learning Edge Committee
BYU CITES: Math Endorsement Group
BYU CITES: NAPDS Conference
BYU CITES Partnership Committee
BYU CITES Partnership: ICA
BYU CITES Partnership: PDCC Group
BYU CITES Partnership PSP Group
BYU CITES Partnership Principal’s Academy
BYU CITES: Provo District Kindness Club Elementary
BYU CITES: Provo District Kindness Club Secondary
BYU CITES: UAESP Student Council Meetings
BYU CITES Wasatch Associates
BYU College of Life Sciences
BYU College of Nursing
BYU Compliance Office
BYU Computer Sciences
BYU Concert Choir
BYU Counseling Psychology Special Education (CPSE)
BYU Culinary Support Center
BYU Dance Group
BYU Elementary Education ECE
BYU Exercise Science
BYU Experience Design Management
BYU Family, Home, and Social Sciences (FHSS)
BYU First-Year Experience Office
BYU Financial Services
BYU Folk Dance
BYU Football Team
BYU German Language Fair
BYU Geography Department
BYU Geology Department
BYU Graduate Society Social
BYU Graduate Studies
BYU Guest Relations
BYU Health Science Department
BYU Humanities Center
BYU Information Technology
BYU J. Reuben Clark Law School
BYU Intramural Sports
BYU IP&T Connect
BYU Jerusalem Center
BYU Law School
BYU Liberal Arts Advisement Careers
BYU Marriage & Family Therapy
BYU Marriott School
BYU MBA & EMBA Networking Event
BYU McKay School of Education
BYU McKay School of Education: Elementary School Partnership
BYU Men’s Chorus
BYU Metadata & IT Task Force MIT
BYU Multicultural Student Services
BYU OIT
BYU Police Department
BYU Physical Facilities
BYU Print & Mail Services
BYU Production Services
BYU Psychology Department
BYU Public Relations Student Society of America PRSSA
BYU Purchasing
BYU Residence Life
BYU Risk Management & Safety Emergency
Building Coordinators
BYUSA Club Presidents
BYU School of Education
BYU School of Music
BYU School of Social Work
BYU Simmons Center for Cancer Research & Huntsman Cancer Institute
BYU Singers
BYU Spanish & Portuguese Department
BYU French & Italian Department
BYU Statistics Club
GROUPS HOSTED BY THE BYU CONFERENCE CENTER IN 2023 CONT.
BYU Student Connection & Leadership
BYU Student Development Services
BYU Student Health Center
BYU Support Services Retreat
BYU Teacher Education Early Childhood Education (ECE)
BYU University Police
BYU Utah Collegiate Custodial Association
BYU Women’s Chorus
BYU Women’s Lacrosse
BYU Y-Faculty Institute
Canyonview Junior High School
CE BGS Department
CE Business & Finance Team
CE BYU FlexGE
CE BYU Online High School
CE BYU Homeschool Debate League
CE Student Success Center
CE Dean’s Office
CE EFY
CE Independent Study
CE Instructional Design Team
CE Marketing Team
CE Multimedia Services
CE C&W ACT Prep
CE C&W BGS Department
CE C&W Broadway Boot Camp
CE C&W Central Utah Science & Engineering Fair
CE C&W Children’s Creative Dance
CE C&W Church Risk Management Conference
CE C&W Contemporary Dance
CE C&W Education Week
CE C&W EMT Classes
CE C&W Folk Dance Camp
CE C&W GRE Test Prep
CE C&W Intermuse Academy
CE C&W Law Camp
CE C&W Life After Loss
CE C&W Musician’s Summer Festival Counselor Training
CE C&W National Collegiate Landscape
Competition Committee
CE C&W Planning for a Secure Retirement
CE C&W Religious Freedom Annual Review
CE C&W ReMix Vocal Academy
CE C&W Ryogoku Jr. High School
CE C&W Sketch Comedy Workshop
CE C&W STEM Camp
CE C&W Women’s Conference
CE C&W Young Ambassadors Singing Entertainers (YASE)
CE C&W Young Authors Academy
CE C&W Youth Ballroom Camp
CE C&W Young Entrepreneurs
CE C&W Youth DanceSport
CE Events: Chemistry Conference
CE Events: Counseling Workshop
CE Events: Healthcare Industries Conference
CE Events: Hispanic Linguistic Conference
CE Events: BYU McKay School of Education
CE Events: NALP
CE Events: Shibaura
CE Events: SLURM / SLUG User’s Group Conference
CE Events: Strategy Professionals Conference
CE Events: Youth DanceSport
The Church of Jesus Christ of Latter-day Saints Philanthropies
The Church of Jesus Christ of Latter-day Saints
Seminary & Institutes
Frisbee Group
FSY
Gantry Group
Harmer Family Reunion
Heber Valley Camp
Johns-Hart Family
Lakeridge Junior High School French
Maeser Prep Academy
Minnesota Minneapolis Mission
Missionary Training Center
Oscarson Swedish Mission
Hornberger Piano Recital
Pullan Family
Rocky Mountain University of Health Professionals
Southern Utah University
Stansbury High School Choir
Stauffer Family
Utah Area Old Testament Tabernacle Mission
Utah Area YSA Conference
Utah Valley Korean School
Wilkinson-Eliason Family
Williams-Doxey Family
YSA wards