Axis CLC World - Issue 4 / November

COMPANY

I CEO Update

Hello everyone,

hope this update finds you well and energised. As we look ahead to a busy and successful 2026, I wanted to share my appreciation and reflect on the tremendous progress we’ve made together as a unified Axis CLC.

Our strategic vision is clear: to be the leading provider of essential property maintenance across the UK, operating as a single integrated group. Our ambition is to grow revenues beyond £1 billion by 2030 while driving greater value and scale. This strategy is underpinned by a significant £25 billion market opportunity and reinforced by recent positive market developments.

I am delighted to share that since the last newsletter, Axis CLC has achieved one of our strongest ever trading periods, securing approximately £70m pa in new and extended contracts across the UK.

As well as being a tribute to you and your work, this success reflects the incredible momentum we have built collectively and in ‘future value’, those contracts promise £900m worth of new work, taking our order book above £3 billion.

This momentum is a direct result of our company value of Teamwork in action: by connecting the expertise, resources and supply chain of Axis and CLC, we spot new opportunities, open broader client conversations and grow together. This collaboration is already delivering real value, as seen in recent wins:

• Leveraging Axis’s market-leading responsive maintenance proposition and M&E expertise allowed CLC to expand a 20+ year relationship with Southampton City Council beyond fire safety

• Axis leveraged CLC’s fire safety expertise to strengthen our relationship with Greenwich Borough Council whose priorities shift towards compliance work

• We combined CLC’s passive fire track record with Axis’s M&E/active fire capability to secure a new contract with the Girls Day School Trust (GDST)

As we successfully move from integrating our two businesses to transforming into a single group, a key priority is to Standardise, Streamline and Simplify our operations. This fundamental business shift removes the “brake on profitable growth” by making us more efficient.

Our Building Futures programme is crucial to this. It is NOT an IT project but a fundamental business transformation centred on implementing Microsoft Dynamics 365 (D365). This single Enterprise Resource Planning (ERP) solution is designed to:

• Establish a Single Finance and Operations System (F&O) with a Unified Chart of Accounts

The deployment roadmap is ambitious, aiming to achieve the Single Finance System by the end of Q1 2026 and making the platforms full capabilities available by October 2026.

We are also rolling out new, modern platforms to support our people and operations:

• Our new cross-group HR system, PeopleXD, has gone live, giving you direct access to your payslips, holidays, and personal details right from your phone

• Evotix, our Health and Safety Management solution, is being expanded across the group, bringing all our safety processes together in one central system

• Group-wide benefits, including Perkbox and a Refer a Friend scheme, have been rolled out, bringing excellent new benefits including a new private virtual GP service, to all Axis CLC employees, delivered 24 hours 7 days a week by HealthHero

You will be seeing more about all these initiatives as you read this issue of Axis CLC.

Exciting times lie ahead, reinforced by significant government investment in the NHS, Defence Estates and Affordable Homes Programme. These regulatory drivers represent further growth opportunities for Axis CLC and great prospects for everyone who works here.

I want to thank you again for everything you do. Your hard work and dedication are what make us a success, and I look forward to delivering on the next phase of our journey together.

Best regards,

New Wins and Works

Axis and CLC have won many framework opportunities and new contracts since August. Here we showcase just a few!

Our Best Quarter Ever!

Axis CLC secures £70 million in new annual contracts through collaborative success.

Since the last issue of our Newsletter, Axis CLC has achieved outstanding growth, securing approximately £70 million in annual contract value across the UK. This marks one of our strongest trading periods and reflects the continued success of our group strategy.

Additional wins in Guildford and Reading, totalling around £10 million, further strengthen Axis CLC’s national footprint. Key contributors include Kevin Harvey, Alan Noble and Tony Ronayne, who supported the expansion of the services our group provides to Southampton City Council, Guildford and Greenwich.

Teams from across the group also collaborated on gas pricing and cyclical works bids, reinforcing the value of integrated service delivery.

Highlights

• The largest single contract win in Axis’ history, a 15-year Major Works contract, with The Guinness Partnership, valued at £26 million per year

• £10m pa 10-year Planned Maintenance with Norwich City Council

• £5m pa 5-year Voids and Major Services with Southampton City Council

• North Yorkshire Council’s 4-year Retrofit and Refurbishment framework (value of framework £300m)

• Hull City Council 2-year programme for ventilation improvement works worth £5m pa.

“These wins are something we can all be really proud of, they’re a reward for everyone’s hard work and clear proof that the improvements we’ve been making are paying off. Closer collaboration between our bids and operational teams has made a real difference, making the process more enjoyable, more efficient, and helping us deliver stronger submissions. By continuing to attract the best talent and build an industry-leading bid team, we’re setting new standards for how we win, together.

Even Brighter Prospects on our Horizon!

Three major government funding announcements are great news for us and our clients.

A £29 billion NHS investment will modernise hospitals, tackle a £15 billion repairs backlog, and improve energy efficiency across healthcare estates. This creates new opportunities for us to support NHS Trusts with essential maintenance, refurbishment, and compliance works.

And over in the social housing sector, the £39 billion Affordable Homes Programme and 10-year rent settlement will deliver 300,000 new affordable homes and give housing providers long-term stability to invest in improvements. This renewed confidence means more demand for retrofit, decarbonisation, and planned maintenance — areas where we already add real value.

Meanwhile, the Strategic Defence Review 2025 includes £7 billion to support a generational renewal of military accomodation including £1.5 billion to invest in rapid work to fix the poor state of forces family housing.

“These wins really highlight the power of collaboration across our group. By combining our specialist expertise, strong client relationships, and local delivery capabilities, we’re creating genuine competitive advantages. The teamwork between Divisions on pricing, bid support, and client engagement has strengthened our position, improved margins, and shown what we can achieve when we work as one. This is a great example of how collaboration drives sustainable growth and long-term success for us and our clients.

Wonderful Wins

Our branch in Shepshed is proud to share these six exciting new contract wins and extensions:

New Heights in Nottingham

Roof renewal to the University of Nottingham’s Portland Building, valued at £650k, commenced in October and preserving this iconic campus landmark.

Major Moves with the MOD

Delivering £2m of refurbishment works for MOD housing in Lincolnshire with Amey, enhancing living standards across essential defence accommodation.

Safe Future for Leicestershire

£600k re-roofing and fire protection works for North West Leicestershire District Council, improving safety across sheltered housing schemes.

Perfect Progress for Paragon

Voids and Damp & Mould works for Paragon Asra Housing, worth £1.5m, started in October to improve housing quality and resident wellbeing.

Better Care with Barchester

The third £500k care home refurbishment for Barchester Health, providing highquality improvements in sensitive and fully occupied healthcare environments.

Chesterfield Carrying On

A 12-month extension to the Chesterfield Council Voids Contract, valued at £1m per year, continuing a strong and trusted partnership.

Heating Up Leeds

Leeds City Council contracted Axis for the installation of Salix grant-funded air source heat pumps and water source heat pumps at 11 sites across Leeds including heritage sites, a council vehicle servicing depot, schools and a care centre.

Value: 6 months

Duration: £3.5m with potential for an additional phase worth £6m

Keeping Camden Cosy

Axis won a contract with new client the London Borough of Camden for decarbonisation works including Heating and Hot Water Renewal Works at Maiden Lane.

Value: £15m

Duration: 2 years

Big Win at Bassingbourn

CLC awarded their largest single negotiated contract with the MOD to deliver refurbishment and retrofit works at Bassingbourn Barracks.

Value: c £8m

Helping Hand in Hull

New client Hull City Council awarded CLC a ventilation, aids and adaptations and specialist works contract.

Value: £10m

Duration: 2 year

Hot Work in Holyrood

Leveraging additional support from Axis’ M&E experience and portfolio, CLC won a contract with Southampton City Council to replace the existing heat network system at Holyrood House.

Value: £1m

Duration: 8 months

Eastlight Energy Upgrade

Axis won a new contract with existing client Eastlight Community Homes for a Gas & Oil Central Heating replacement programme.

Value: £500k

Duration: 2 years

Fire Fix in Essex

Chelmer Housing Partnership awarded Axis a Fire Safety Remedial Works contract on 20 properties in Colchester Essex.

Value: £1m

Duration: 1 year

Doors & Defences Delivered

Broadland Housing Association contracted CLC to install fire doors and conduct fire stopping works at their properties in Norfolk and North Suffolk.

Value: £100,000

Duration: 4 years

Our branch in Watford has two new contract successes:

Cooking Up Success

Sanctuary awarded CLC with a contract to refurbish kitchens for keyworker doctors and nurses.

Value: £500,000

Duration: 12 Weeks

Major Decarb Scheme

Axis CLC begins delivery of 2,000 solar panels installation at Bradford Teaching Hospitals NHS Trust.

Fired Up Success

CLC, who have been working with B3 on passive fire works for four years, were delighted to be awarded a full Fire Door installation programme.

Combined Value: £600k pa

Duration: 2 years

Norwich Works Secured

CLC awarded new Capital Works contract for Norwich City Council winning both lots covering all areas.

Value: £10m pa

Duration: 10 years

In the Frame

NHS Works Wonder

Axis is available for works on NHS facilties via the NOE CPC’s Minor Works, Trades & Associated Services DPS.

Duration: 4 years

Value: Individual contracts up to £5m

Great Growth

Notting Hill Genesis awarded Axis a place on their Responsive and Planned Maintenance Framework.

Duration: 15 years

Value of framework: £150m

CLC Win for the Team

Both Axis and CLC awarded lots on CHIC’s Multiple Elements Framework for Voids and Responsive Repairs.

Duration: 5 years

Value of framework: £970m

Defeating Damp

CLC was awarded both regional Lots (North & Tameside) on Jigsaw Homes’ Damp, Mould & Condensation Eradication Framework.

Duration: 2 years

Value of framework: £3m

Planned and Prepared

Lancashire County Council awarded CLC seven Lots on their Reactive and Planned Improvement Works Framework for works including Planned Improvements and M&E.

Duration: 2 years

Value of framework: £120m

Future-Proof Framework

Futures Housing Group awarded CLC four Lots across two Midlands regions on their Strategic Asset Management Framework for Kitchens and Bathrooms and Voids.

New Group Expenses Policy

Being a ‘People First’ organisation is our highest priority: our success is built on yours.

Our New Group Expenses Policy provides clear guidance on how to claim and approve business expenses.

Key Points

• Expenses must be reasonable and business-related

• All claims require valid VAT receipts

• Submit claims via the approved online system

• Managers must review and approve promptly

• Clear spending limits for travel, meals and entertainment

View on the intranets: Axis CLC

New H&S Management Solution

Evotix is a Health and Safety management solution that brings all our processes together in one central system. Already in use at CLC, Evotix will now replace Axis Power Apps (and paperwork) and roll out to the Axis family!

Benefits at a Glance

• Centralised system

• Time savings and better data quality

• Customisable and scalable to changing safety needs

• Real time insights andanalysis for continuous improvements

• Intuitive– easy to use, simple prompts

• Keeps us all safe, you and your colleagues, protects us all

• Provides actions to prevent future incidents

• Protects our reputation in the market place

• Easily auditable trail of reports, actions taken to resolve

See more on the Axis Intranet and watch out for more information on training sessions coming to your inbox soon!

Perkbox is Live!

Axis people are already familiar with Perkbox and we are now spreading the good news to CLC people! For those of you who haven’t yet taken advantage of our employee benefits and rewards platform, it provides brilliant offers and discounts on a great range of services – including tickets, holidays, gym memberships and so on.

B

enefits at a Glance

• 25 Flexi points per month to spend or save

• Discounts on retail, leisure and supermarket purchases

Not signed up yet? Email HR to get started:

• NEW!!! Access to 24/7 GP services for employees and dependents

• On demand wellbeing content and virtual physiotherapy support

PeopleXD – Our New HR Platform

PeopleXD, our new HR platform has arrived. It brings key HR tasks into one place, so you can manage your personal information simply and in once place.

Benefits at a Glance

• Instant access to payslips and personal details

• Easy holiday booking and absence management

• Mobile app and web access anytime, anywhere

• Smarter AI-enabled search and navigation

• Fully GDPR-compliant and highly secure

Sign up for your training session (we’ve emailed you) and watch out for more updates via email, Tool Talk, live webinars and FAQ sessions and drop in sessions.

For those of you not already activated, all employees must activate the Microsoft Authenticator app to gain access to People XD.

Get £2,000 – and a very happy friend!

We are always looking for talented people to join Axis CLC. And who better to help us find them than our own people? Our Refer a Friend programme gives you the opportunity to recommend someone you know for a role within the business, and receive a reward for helping us find the right talent.

How does it work?

Here’s how:

• Refer a suitable candidate for any open

• If they get hired and successfully pass the probation period, you will receive a £2,000 reward as a thank you.

Refer a Friend here:

Digital Innovations

Thanks to Russell Measor, our Head of AI and Digital Innovation for supplying this latest news

Fabric Migration

We’ve successfully migrated our data estate to Microsoft Fabric – a modern, integrated platform that brings together data engineering, analytics, and AI – all under one roof.

Benefits at a Glance

• One single secure hub for all data

• Faster insights – we can now analyse, share, and act on data without waiting for manual processes

• Stronger foundations – sets us up business-wide for better governance, scalability, and innovation

New Productivity Reporting

Our enhanced R&M productivity reporting gives operational teams deeper insights and more control over performance management in the field.

Benefits at a Glance

• One single secure hub for all data

• Faster insights – we can now analyse, share, and act on data without waiting for manual processes

• Stronger foundations – sets us up business-wide for better governance, scalability, and innovation

Pioneering New Visual Intelligence Platform

OpenSpace Capture provides 360° photo documentation and automated mapping to track property condition and monitor work in progress. We trialled Open Space in our Midlands Division with our client Warwick District Council.

We have submitted this project for the Housing Digital 2026 Best Repairs & Maintenance Innovation award – so wish us luck!

Benefits at a Glance

• Supervisors and clients can now complete inspections in 30 minutes, down from 1 hour

• Site visits are reduced by at least one third, viewing images remotely rather than making multiple trips

• Teams and landlords have clear, verifiable view of repairs at every stage.

• Reduces void turnaround times by three days, and improves compliance recording

Winning Technology

We won a smart technology award with Estuary Housing for chatbot integration within their resident portal (Essex Housing Awards)!

Find out more about our digital innovations here:

Innovations

Shining HALOs

HALO ITSM is a new, faster, and more connected way to manage IT requests across the business.

Benefits at a Glance

• All IT requests managed in one place

• Real-time updates and tracking on your tickets

• Faster, clearer communication with Group IT

• No more multiple forms or chat threads

• Simple, intuitive portal for all IT services

What is Sensr?

We’re very proud of our SensR system, which consolidates multiple existing systems into one Axis CLC centralised platform uniting all repairs, reporting, and workflows in real time.

Benefits at a Glance

• Uber-style automated works order management

• Centralised data repository – one source of truth

We have started rolling out Access Instruction and Quick Start Guides –watch your inbox!

• Automated compliance records, certifications, and audit trails

• Supply chain visibility with contractor performance tracking and KPI monitoring

Learn more here:

Digital Compliance Solution for Awaab’s Law

You will have heard of Awaab’s Law which introduces brand new, strict timeframes for social landlords to investigate and remediate damp and mould issues. Axis CLC’s end-to-end, digitally-enabled workflow, plus our experience and expertise, helps our clients meet – and exceed – every Awaab’s Law operational and legal imperative.

Solution at a Glance

• Integrated digital platforms for real-time reporting and compliance tracking

• Engineered, long-term approach ensures rootcause resolution and recurrence prevention

Breaking News:

We’ve developed a bespoke Damp & Mould Survey App for Peabody. Watch this space for news!

Fire Safety

Fire Power!

With over £70 million in annual Fire Safety contracts, Axis CLC continues to lead the field through our selfdelivery model, certified quality, and a proven 5% cost advantage across multiple sectors.

Our Combined Force!

When London Borough of Greenwich faced challenges in delivering and evidencing FRA compartmentation compliance, they asked Axis to step in!

Combining the considerable power of Axis and CLC (Watford), we mobilised quickly, and delivered a borough-wide Passive FRA solution, highlighting the strength of our combined group approach.

Recent Fire Safety Case Studies

fire safety contracts ranging from 1 to 7 years duration

Recent Fire Safety Work wins include:

• Broadland HA – Fire Doors & Fire Stopping

(£0.1 m ACV | 4 years)

• Chelmer HP – Fire Safety Remedial Works

(£1 m | 1 year)

• Extracare – Passive Fire Safety Works

(£0.2 m ACV | 5 years)

• Winchester CC – FRA Works

(£0.4 m | 1 year)

Watch out for news about our new Fire Safety Centre of Excellence modelled on our successful Decarbonisation Centre of Excellence.

VIVO Defence

Decarbonisation

CoE Update

Our Decarbonisation Centre of Excellence (CoE) launched earlier this year. Our team, with Group Head of Decarbonisation Paul Rogers leading, continues to provide unparalleled expertise, guidance, and cutting-edge solutions to public sector clients.

Welcome to Robbie

A familiar face already to some of us, Robbie McKinnon joined the Centre as Decarbonisation Manager, Public Sector & Commercial. Robbie brings over 22 years of experience in public procurement and decarbonisation, with a strong record in securing Public Sector Decarbonisation scheme (PSDS) funding and delivering technically complex energy projects.

Setting the standard

You may have heard that In October, the Department for Energy Security and Net Zero published audit findings into solid wall insulation installed under the Energy Company Obligation 4 (ECO4) and Great British Insulation Scheme (GBIS).

The findings reveal high levels of technical non-compliance: 92% of EWI and 27% of IWI installations were found to have at least one major issue, with a small number posing health and safety risks.

In the face of these deficiencies, our experience and expertise reassure our clients in the quality, compliance, and sustainability of our work.

Projects Progress

Revamp at Rosehill: Residents Rejoice

Axis celebrated with residents the completion an extensive Refurbishment & Repairs contract at Rosehill Court for Sutton Housing Partnership.

Highlighting a selection of our major projects and programmes

Axis’ FRA works at Chichester House for Brentwood Borough Council are part of our full asset management contract covering 2,400 properties.

Tower Transformation

400 residents at Lewisham Park Towers benefit from 900 new windows and 15,000 square meters of EWI plus new roofs in Axis’ major refurbishment project for L&Q.

CLC worked with Vivo Defence Services on 62 houses on Norton Road in Portsmouth, installing new roofs, EWI and windows and doors. This retrofit project improved the properties’ carbon footprint by 79%.

Solar Success Shines

Solar panel installations at Dartington House for City of Westminster form part of Axis’ multiple concurrent programmes contract: Major Internal and External Painting and Repairs (2010-2018) and Major Works North Area (2018-2028).

Click

Scheme Secures

Senior Safety

CLC’s Refurbishment & Fire Safety works for Stonewater at Herald Court in Dudley, West Midlands, completely transformed the communal areas in this retirement living scheme while keeping the elderly residents safe.

CLC recently completed circa 30 bathrooms for Housing 21 to a new specification for them. This video produced by the client is full of wonderful feedback from the residents of Cunningham Court.

Growing with Grainger

Axis completed our first major refurbishment project for Grainger at The Gardens in Southwark. Grainger is the UK’s largest listed private residential landlord: our contract with them marks our entry into the private rental sector.

Healthy Homes in St Helens

CLC’s Retrofit project included the installation of PAS2035-compliant EEMs at 88 terraced and semi-detached houses and 6 flats in St Helens, Lancashire for Torus Housing. Damp and Mould remedials included Decentralised Mechanical Extract Ventilation.

Axis’ Cyclical Works programme is completed for Notting Hill Genesis in Shepherds Bush in west London where we restored the façade and conducted full redecorations and roof and window works.

Company News in Brief

Going for Gold

CLC became Aico Gold Standard Installer – fire and carbon monoxide alarm installation as well as environmental sensors and gateways for owners/social housing providers to track air quality.

We are proud to announce that Axis has been shortlisted for three categories in the 2025 European Contact Centre Customer Service Awards, Europe’s leading recognition for customer service excellence. Winners will be announced on 25 November, so wish us luck!

In Full Sight

Axis CLC was highly visible at the following industry exhibitions and conferences, demonstrating our capabilities across many sectors.

IGPP National Achieving Net Zero in the Public Sector Conference and Exhibition (25 September, CLC)

Say No to Fraud

Education Estates (14-15 October, CLC)

The Economic Crime and Corporate Transparency Act (ECCTA) introduced strict new rules on preventing fraud. Axis CLC is strengthening its internal processes to protect jobs, contracts, and our reputation.

Benefits at a Glance

• Ensures compliance with UK legislation

• Safeguards our company and employees from financial and legal risk

• Protects our reputation

Building Futures

James Stamp, our Group CFO, outlines our path to a single, scalable business

Building Futures is the most significant transformation programme underway at Axis CLC.

It is crucial to understand that this is NOT an IT project, but rather a fundamental shift in how we work and how we run the business. Its core mission, encapsulated by the strapline, is to Standardise, Streamline and Simplify our group-wide processes.

Independent reviews found that our current reliance on disconnected and heavily manual processes across Axis and CLC — particularly in finance — is acting as a "brake on profitable growth".

Building Futures is the essential step we must take to remove this barrier, enabling us to pool our considerable expertise and resources to reach our strategic vision of becoming a single, scalable, 1bn+ integrated group.

The project centres on implementing a modern Finance and Operations solution using Microsoft Dynamics 365 (D365). The aim is to move away from fragmented systems and manual workarounds, like the excessive use of spreadsheets for reporting and Work in Progress

tracking. Key deliverables include establishing a Single Finance System, a Unified Chart of Accounts, and shared master data. Critically, it will also deliver a Single View of Customers and Suppliers across the entire Group. This unified platform will support future growth and the efficient integration of new acquisitions.

The benefits are substantial and will be felt across all functions:

For Finance & Accounting, key benefits include integrated purchasing, quicker account closing, and automated, objective forecasting that links directly to the system's view of our order book, removing the need for error-prone Excel models.

For Operations, the system promises streamlined workflows, allowing project approvals to be tracked with clearer authority and accountability.

Overall, the transformation is projected to unlock significant productivity increases with Finance colleagues saving up to 15 hours per week and those in Operations saving approximately 7.5 hours per week.

We have a challenging but achievable three-phase roadmap leading to the platforms full capabilities being realised. The first key milestone, Transition State 1, aims to achieve the foundational "Single Finance System" objective by end of Q1 2026. This is followed by Transition State 2, which focuses on the full deployment of Project Management & Accounting by June 2026. Finally, the Strategic Target State, achieving seamless data integration and a unified customer/supplier view across the group, is scheduled for delivery by October 2026.

COLLEAGUES

Service Milestones and Personal Bests

Shout Outs for our Teams

CLC’s Stuart Lilley singled out Chloe Jones, Ian Atterbury and Sasha Stevanovic as worthy of praise and commendation – and took the time to tell us so!

“

She always goes that extra mile over the top, which puts that extra bit of effort in to make sure everything’s just so, and she doesn’t need to be told. She picks it up, comes up and says, ‘what do you think of that?’ Brilliant.

Chloe

“He’s a key member of the team and he’s doing a good job and we’ve been lost without him. He’s keen, interested. He’s doing a lot of extra hours to help us achieve our goals.

Sasha

Axis’ Kane Knight singled out Natalie Mofus for special praise too.

““

He’s shown exceptional expertise by developing and implementing a structured process for assessing and training new employees in firestopping and fire door installation. This has allowed us to grow our installation team by 100% and improved customer experience.

Ian

Natalie has made a significant impact on the scheduling team! Her ability to combine her call centre experience with scheduling functions, along with her exceptional customer service skills, really sets her apart. She communicates effectively with both tenants and operatives, and her attention to detail and willingness to go the extra mile show her dedication to her role. It’s clear she’s a valuable asset to the team.

Natalie

Want to celebrate your team? Be sure to send us your shout outs for the next issue!

Meet our New Colleagues

Aileen Gilchrist, Bid Team Lead

Read the full interviews:

My immediate team are all superstars; I’m so grateful to have such a talented bunch of people. It’s great to see that the operational teams get so involved with bids, too – it’s definitely a team sport, we need everyone’s input to create winning bids.

Andy Moffat, Head of Talent and EVP

My main goals for the business are to increase direct hiring, reduce agency dependency and cost, and improve quality of hire, hiring right first time helps reduce turnover and build stability across the business.

Caroline McGrogan, Operations Director

My first impressions of Axis CLC are that you are really hard working, loyal and committed, very nice people wanting to deliver a quality service. My goals for the business are growth, commercial and operational success, people development.

Jost Wahlen, Head of Learning and Development

Ultimately, we are supporting the business to have people with the right skills and experience in place to deliver for our customers and for the business to achieve its targets. Please do see Learning and Development as essential investment in our future.

Long Service

Paulo Borges De Sousa

Joseph Collins

Razvan Dumitriu

Mark Hollingsworth

Tamara Holton

Babatunde Lawal

Connor McArdle

Charlie Sibthorp

Michael Tasker

Terry’s Retiring

Laurence Ashby

Bradley Baggs

Daniel Blake

John Chicken

Kevin Harvey

Khushba Jahedi

Harvey Lockwood

Kevin Morris

Tyrone Palmer

Paul Philliskirk

Wayne Pickup

Wilbert Reid

Alfred Smith

Ty Stevenson

Jocelyn Stuart

Anne Temple

Mick Triner

Andreea Vrabie

Henry Walker

Barry Welsh

Sarah Cooper

Billy Cotterell

Stephen Frost

David Lamont

Simon Mantle

David McAndrew

Alan McEvoy

Dean Richards

Dean Smith

Bunn

Day James Garlick

Greenhill

Lawler

After 24 years at CLC, Terry Plant (right) retired in August. Honouring Terry’s long servic, Matt Hilton (left), said:

Terry has been an integral part of the CLC Midlands team, providing 24 years of dedicated service to the business. He began his career with CLC as a carpenter foreman and site manager, before progressing to contracts manager and later Health and Safety Advisor for the region. His wide-ranging experience brought a wealth of knowledge that shaped his practical approach to problem-solving and his work with the wider CLC team. We wish Terry every success and happiness in his well-deserved retirement.

Promotions

Congratulations to Axis CLC people who have been promoted since the last issue

CONGRATULATIONS!

Hamzah Amjad

Customer Service Advisor to Call Centre

Team Senior

Simon Abbott

Gas Engineer to Supervisor

Joy Ademakinwa

CSA to Scheduler

Aisha Ahmed

Customer Service Advisor to Scheduler

Joe Ashall

Electrical Qualifying Supervisor to Electrical

Projects Supervisor/QS

Bradley Emms

Multitrader to Supervisor

Sarahlee Ettienne

Customer Service Advisor to Scheduler

Katy Evans

Administrator to Logistics Coordinator

Stephanie Hendry

CSA to Scheduler

Nina Levy

Customer Experience Manager to Head of Scheduling

Tom Moore

Scheduler to Scheduling Manager

Evie Murphy

Customer Service Advisor to Scheduler

Jerica Pacheco Palacios

HR Administrator to HR Advisor

Eddy Pirtnieks

Supervisor to Contract Manager Assistant

Daniela Postolachi

HR Advisor to HR Business Partner

Nadia Rahman

Administrator to Commercial Analyst

Faye Robertson Administrator to Scheduler

Alexander Scovell

AI Engineer to Data & AI Solutions Lead

Lorik Selmani

Commercial Analyst to Senior Commercial Analyst

Bronwen Shand

Trainee Administrator to Administrator

Alfie Shortall

Apprentice Multitrader to Improver

Multitrader

Jan Sonderlo

Divisional Manager to Commercial Director

Robert Windsor

Multitrader to Supervisor

Apprentice News

Axis CLC apprentices showcase their stories and successes

Gracie’s Grit

Read Gracie’s Story here:

New Apprentices Welcomed

RB Report 2024/5

Gracie McQuillan is CLC’s first-year Level 3 Business Admin Trainee. Gracie has been building confidence, sharpened her IT and communications skills, and learned how a business really runs. We asked Gracie about the benefits of earning while learning. She says:

It helped me develop stronger discipline and organisational skills and allowed me to become more independent and less reliant on others for support. I have learnt the value of money and how to budget wisely, helping me apply theories to real-life situations.

Keep it up Gracie!

Axis’ Bronwen Shand smashed her End Point Assessment with a Distinction, progressing from Trainee to fully qualified Administrator. We asked Bronwen how she felt about her achievements. She says:

“I felt very proud when I found out I had achieved a distinction. It has boosted my confidence and motivated me to keep striving for excellence. I’ve also developed valuable skills that will benefit me throughout my career.

PLUS Bronwen also recently completed the Royal Parks Half Marathon in 2 hours 21 minutes! Well done to Bronwen!

Read Bronwen’s Story here:

CLC’s Richie Goddard is a first-year Painting and Decorating Apprentice. Inspired by family in the trade, Richie turned his passion for painting into a career. We asked Richie about the best bits of his apprenticeship. He says:

“The most interesting part has been how well I get along with other colleagues, who are often older than me. This has helped me learn from them and mature personally. I’ve improved all my skills, not just in painting. I’ve learned how to work effectively with others.

Well done to Richie!

Fast-Track Fletcher

Read Fletcher’s Story here:

Shepshed Starters

Painting Passion

Fletcher Walsh is our very first gas apprentice to complete Axis’ Fast Track Gas Apprenticeship Programme in just two years!! We asked how Fletcher found the pace and intensity of the course. He says:

“It was definitely a step up in pace, especially compared to a normal apprenticeship, but I saw it as a great opportunity. It forced me to stay disciplined and make the most of every day. With the right mindset and support, it was achievable — and really rewarding in the end.

Congratulations Fletcher!

We’re pleased to welcome three new apprentices to our Shepshed branch at CLC. Freddie Scott and Daniel Sulley join as Multi-Trade Apprentices, while Sharna Hatter-O’Donoghue joins us as an Administrator. We’re excited to see their progression as they begin their apprenticeships and develop their skills within the team.

Colleagues News in Brief

Ticket Triumphs

Music to Matt’s Ears

Congratulations to CLC’s Matt Hemming who won two tickets in our company giveaway to see Coldplay live at Wembley Stadium. Matt said:

“

WOW! What an amazing day. Great show and hospitality. I will be entering all the competitions going forward and so will the whole Walsall branch!

Congratulations to Axis’ Thomas Crane and Danielle Caldwell, winners of our England v Wales Wembley giveaway!

Danielle said:

I took my nephew Alfie with me who is football obsessed, and he absolutely loved it!

Thomas said:

“This was an excellent experience, and it was a real pleasure to watch England play. I thoroughly enjoyed it. Thank you very much for the tickets.

Look out for more employee giveaways coming soon!

Polished Police Partnership

What you say matters!

We want to hear from you! Share what makes Axis CLC a great place to work — in your own words. What do you love most about your job, your team, or the company culture? What makes Axis CLC special, and why would you recommend it to others? Your quotes will help showcase qualities that make our business stand out.

Simply complete the short form and include your name and quote.

We’ll get in touch before publishing your testimonial on our website, intranet, or newsletter and ask you for a photograph too.

“

Click here to complete the form! No matter what you go through, the staff will take the time to interact with you, they are so friendly, caring, respectful, outgoing with each other even our wackiness. Staff are willing to take that pressure off you no matter what you are going through personally or work. We go through this together!

Following our full fit out works at the Metropolitan Police Ponton Road vehicle workshop and offices, Valmir Hajdarmataj –Director of VH Electrical Services – and Axis’ Vaidas Stadulis and Tony Mantle attended the official opening. Also present were Commissioner of the Metropolitan Police Sir Mark Rowley, QPM;and the Reverend Prebendary Sir Jonathan Osborne OBE, Senior Chaplain to the Metropolitan Police.

Take Our Quiz

Answer the questions to our fiendish quiz and you could win £50 (if you get them right, that is). Clue: All the answers are in this issue of our magazine!

I love working here because...

And the winner of our last quiz is...

Congratulations to Axis’ Lee Pearce who wins our prize for correctly completing our questions from the last issue of Axis CLC World!

This year we launched our Axis CLC Value Champions Awards. We invited everyone at Axis CLC to nominate a colleague who they felt best exemplified one of our six values.

The Exec judges were delighted by the number and quality of submissions: each demonstrated how our six company values are being lived and breathed across every part of the business. We set a Gold Standard in criteria for each award. And our entries raised the bar even higher! Winners received their well-deserved awards at the Leadership Conference in November. Thank you to them – and indeed to everyone who nominated a colleague and who made our very first Value Champions Awards such a resounding success.

William Taylor and Sherrylee Smith celebrating their award wins

Ian Atterbury being presented with his award by Jim Arnold, Group Chairman

William Taylor received Surrey Fire and Rescue Service’s Acts of Outstanding Bravery by Members of the Public Award for his actions at Manor Court. The award was presented by Andrew Latham KStJ, His Majesty’s Deputy Lord-Lieutenant of Surrey, and Mr Peter Cluff, the High Sheriff of Surrey

Watch interviews with our winners:

Our Winners!

Expertise

Ian Atterbury Fire Protection Manager (Walsall)

Teamwork

Dan Goddard

Site Supervisor / Operative

Trust

Joe Wilkins Fire Compliance and Surveying Manager, Fire Protection

Impact

Sherrylee Smith Senior Resident Liaison Officer, WHI

Customer

Sam Kay Complaints Officer, Centralised Complaints Team

Safety

William Taylor Senior Site Manager, Projects

Josh Byatt Ground Worker, Onward

Luke Jones

Bricklayer, Onward

Watch your inbox for when we open the nominations for next year’s awards!

Personal Bests

Resilience and Results

CLC’s Craig Norton rode in the Cycle Speedway World championship proudly sporting CLC colours and finishing 7th, despite injury. And if that’s not enough, Craig made his Great Britain debut successfully, finishing in 3rd place in the World Pairs representing Ireland.

Commending Craig, Richard Fleet said:

CLC’s Megan Hayhoe completed a Half Marathon at Sandringham Estate. Megan says:

Love is in the Air

I had a rough goal of 2hr / 2hr 10: I was so happy as I crossed the finish line and completed it in 1hr 55 minutes.

Mega success Megan!

A fantastic achievement – we are proud of Craig here at Brandon.

Welcome to the World

CLC’s George Roberts and his partner Maud welcomed their son William Arthur Roberts on 3rd September.

CLC’s Ashley Field announced his engagement to Lauren, the wedding is planned for December 2026

CLC’s Anne-Marie Allen married Jay in September before going on honeymoon to Thailand.

Congratulations to all!

Growing Family

We’re delighted to celebrate CLC’s Michael Parker-Tait and his partner Ben on welcoming their second son through adoption. Sending warm wishes to their family as they begin this wonderful new journey together.

On 30 September, John Hayes, Founder of Axis and the Axis Foundation receive an MBE in the King’s Birthday Honours list for charitable services.

Constructing Career Credentials

Royce Carter in CLC’s AMEY Division completed a level 4 BTEC in Construction and Design.

Axis’ Steven Lawrence passed his NVQ Level 7 Diploma in Construction Senior Management.

Axis’ Bianca Morutan and Muhammad Bashir both passed their NEBOSH Diploma in Health & Safety.

Axis’ Harley Barker passed her NEBOSH Construction Certificate with the highest score in her class!

Compliments Corner

Axis’ service was exceptional. The team adapted quickly, resolved issues efficiently, and still delivered a high–quality project on time. A great start to our partnership.

– Kathrine Castle, Portfolio Manager, Grainger

Fantastic work from the Axis team fitting my boiler – respectful, tidy, and professional throughout. Brilliant job and 10/10 customer experience.

– Estuary resident

Residents say: ‘It’s like living in a five-star hotel.’

CLC’s attention to detail and customer care shine through in our retirement living scheme

– Stonewater

A big thank you to the Axis engineer who fixed my leak “ – Southern Housing resident

“ – Military family member, Southwick, VIVO

The house feels brighter, warmer and mould-free since the works. Everyone at CLC was brilliant.

CLC were professional, courteous and detail-focused. Communication and teamwork were excellent, and the finish was exceptional.

– Landowner, Stoke-on-Trent

CLC’s Gabriel Apetrachaoae’s proactive communication and stakeholder engagement have made a real difference. The EFM team praises his professionalism.

– Eliza Smith, Estates & Facilities Management, University of Sheffield

Thank you to Phil from Axis for an excellent, professional job replacing a downstairs lavatory.

– Grainger resident

Axis has been a breath of fresh air. True collaboration across teams has created a benchmark project for the future.

–

Bradley Green, Head of Delivery, L&Q

EICR completed efficiently by a very Axis professional electrician – great feedback from our residents.

– Joanna Hart, Senior Supply Chain Manager, Grainger

“CLC’s Sean Cullen is a credit to your company. His initiative and attitude impressed both me and the residents. A true asset.

– Housing 21 resident

CLC’s fantastic refurbishment makes the hotel look vibrant and lively. Huge thanks to Tomasz Jendrasik and Reian Newitt for their exceptional support.

– Saran Jaward, Hotel Manager, Aylesbury Premier Inn

The CLC team were professional, tidy and skilled. Work was excellent with minimal disruption. I’m over the moon with my new kitchen. “

– Customer, Accent Housing

Axis engineer James Fewell was polite, helpful and professional. Our housing officer was very impressed.

– Natasha Gibberd, Compliance Manager, Eastlight Community Homes

Axis are always one step ahead. Their care for residents is exceptional – they make my job so much easier. A dream team.

– Customer Relations Officer, L&Q

Daniel Moraru’s proactive communication kept the project moving efficiently. His positive approach was much appreciated.

– Eliza Smith, Estates & Facilities Management, University of Sheffield

COMMUNITY

News In Brief

Our very first joint Axis CLC Responsible Business Report is published! And we are very proud of it – and our combined achievements highlighted in its pages.

Read it here:

The numbers, case studies, and commitments detailed in this report represent more than corporate responsibility – they reflect our fundamental belief that business should be a force for good.

– Richard Morris, CEO Axis CLC

Causes Helped Through Volunteering

Thrive is our new one stop shop to record and report on sustainability initiatives and social value impact for Axis CLC.

Additionally Thrive provides a needs analysis tool based on the indices of deprivation for procurement as well as individual dashboards for projects and our clients.

With Thrive we get data rich reports so we can shout about our success: for example, Thrive supplied us with this amazing stat which we shared in our Responsible Business Report!

Our New Social Impact Heroes

£4,870,274.27

Total Social Value Generated by Axis CLC 2024/5

Guess the Impact

In our Guess the Impact Game the lucky winner was the person who could most closely guess our number of hours volunteered this financial year. From 68 entries (sent online or in person), Jamie Laird won with his guess of 1700 hours, only 33 hours short of the correct total! Well done Jamie! Thanks to all who took part.

During our first Axis CLC Social Impact Week, we nominated eight Axis CLC people who have shown remarkable commitment to Social Impact. Well done to our shortlist (pictured l to r) David Leonard, Sherrylee Smith, Lindsey Gibbons, Stuart Lilley, Ebony Leon, Debbie Fadare, Lorrae Mannering and Bob Boal. The winners will be announced in November.

Valuable Volunteering

Planting Ideas

Staff, volunteers and patients at Melton Hospital can now enjoy a new-look outdoor space, thanks to CLC volunteers Lewis Dolman, Cheslea Hewitt, Mark Wilson, Lukas Staley, Chris Shread, Richard Lock, Steve Knight, Aidan Ralton, Lewis Deidrick, Steven Scholfield, Josh Henshaw, John Berry, James Howe, Joshua Faull and Matt Tarry. They dedicated an entire day to transforming the hospital’s palliative care gardens.

Driving Force

Leeding the Way

We are deeply grateful to CLC for their generosity, teamwork, and thoughtfulness. Their efforts have created not just a garden, but a place of peace, remembrance, and connection for those who need it most.

– Leicestershire Partnership NHS Trust

Axis’ Multitraders Graham Foote and Christopher Pearson-Bish volunteered at the Greenwich Co-operative Development Agency (GCDA) which helps local residents access essential services and build communities. In their operative vans they redistributed surplus food to community food projects across Greenwich.

Burmantofts Community Friends is based in one of the most deprived areas of Leeds that supports over 500 individuals: many are facing isolation and poverty. Axis’ volunteers Kate Thomson, Vera O’Driscoll, Emily Scott and Sophie Hall visited the Friends to help serve lunch to their members and present our donation of £1,000 to buy Christmas gifts and help towards a day out.

Apprentice Responds to SOS

CLC Southampton apprentice carpenter Sid Arnold (pictured left of Nick Knowles!) joined the BBC’s DIY SOS The Big Build in Southampton. Sid, who’s completing his apprenticeship with us and the South Hampshire College Group, got involved through their support. We can’t wait to see the results in the next series!

I want to extend a heartfelt thank you to each and every one of you for your incredible support and dedication to the DIY SOS programme. It was truly inspiring to witness around 150 local tradespeople come together as a community to support a wonderful young family. They’ve faced immense challenges, and your generosity and time will have a lasting, life-changing impact on their lives.

– Kate Chester, Coordinator Apprenticeship Delivery, South Hampshire College Group

Join these fabulous Axis CLC volunteers! Click here (Axis) or here (CLC) for opportunities to and contact Kate Thomson for more information

Work Inspiration

Path to the Future

Our Group Apprentice Mentor David Leonard attended the Connexions Post Exam Results Day Careers Event in Southend-on-Sea to speak to local school, college and Sixth Form leavers along with their parents and carers, about our career pathways, including our apprenticeships.

Careers Tasting Session

Navlett Simei-Bent and Kate Thomson attended a Live Vacancies workshop hosted by the Construction Youth Trust, in partnership with Clarion Futures, Skanska and Equans. They helped out reviewing CVs, assisting with mock interviews and providing information about life in the construction industry and our vacancies.

24 Careers Events Attended RB Report 2024/5

Sustainability News

Planet Mark – 4 Years Certified

Axis is Planet Mark certified for the fourth consecutive year, reaffirming our ongoing commitment to reducing our environmental impact and driving sustainable practices across our business.

Thank you to all Axis people for contributing to our journey towards net zero emissions.

Read more here:

Green Fingers

Axis sponsored the prizes and our Vincent Pilkington presented them at our client Uttlesford District Council’s annual gardening competition which encourages residents to invest in the local environment and maintain green spaces, fostering community cohesion.

Axis delivered a series of community days at Brentwood’s Orchard Avenue, Elizabeth House and Sandringham Road. Volunteers picked litter, swept and cleaned communal areas. We also completed repairs to homes – including a small gas leak.

Thanks to Christopher Houlihan, Clare Payne, Richard Tompsett, James Zanelli, Dean Oldhamstead, Margaret Crawford, Alfie Shortall, Robert Merralls, Ben Foote, Darren Anderson and Paul Glover.

1495 Hours Supporting Environmental Causes RB Report 2024/5

£25,041 Invested in Biodiversity Projects

Client Collaboration

Joining the Jigsaw

CLC Warrington helped our Client Jigsaw Homes with a social value project at Miles Platting Community Grocers where we conducted remedial works and redecoration. Community Grocers is a redistribution scheme for surplus food and household items.

Peabody Pleasure

Sweet Sutton Memories

The decorating has made a huge difference to the space. The whole process with CLC has been great from start to finish, they really went above and beyond and made sure we were happy throughout.

– Gemma Bennett, Neighbourhood Engagement Officer, Jigsaw Homes Group

Axis’ Marc Jeffrey, Dave Allen, Matt Aspinwall, Ryan Ogborn, Michaela Andronache and Mihai Vasilas treated Peabody residents to a food and fun-filled day including a bouncy castle, face painting, magician performance, balloon artist and food stalls. A huge thank you to all the team members who attended the community day at the Shaftesbury Estate where we are conducting decarbonisation works to 800 properties.

Celebrating the end of works at the Rosehill Court estate for client Sutton Housing with fun activities for children and families, we planted a commemorative tree and unveiled a new sign designed by local children. We also presented our residents with a keepsake photo booklets as a reminder of all our community events, and the friendships they helped to build.

CHARITY

Generous Spirits

Charity Climb

Andy Moffat, Head of Talent and EVP, climbed Ben Nevis with his daughter, Alannah (17), to support The Forward Trust, a charity helping people break the cycles of addiction and crime so they can rebuild their lives.

Andy’s JustGiving Page:

Joe’s Great Glen Challenge

Joe Wilkins from CLC in Walsall cycled the width of Scotland, from Fortwilliam to Inverness along the Great Glen Way, to raise money for The Lily Mae Foundation, the family bereavement charity.

Joe’s JustGiving Page:

Double the Deed

CLC donated items from John Lewis to The Hamble Lifeboat who save lives in The Solent and surrounding waters to help them raise funds for this essential service. Doubling this good deed, our Axis Foundation Trustees were delighted to help The Hamble Lifeboat with a grant of £3,400 to purchase 10 new Gecko Safety Helmets for their 27 active crew and many members of the public whom they assist each year.

Brandon Branch Brews Up

CLC’s Brandon branch raised over £400 at their Macmillan Coffee Morning, baking and selling cakes and cookies, as well as holding a raffle inviting donations for the prizes.

Life Savers

Axis’ Humphrey Casely-Hayford and his family produced this vital CPR and defibrillator training video in partnership with Yorkshire Ambulance Service for this year’s Restart a Heart Day campaign. You can spot Humphrey’s son in the film!

Watch the video –you might save a life!

Demelza News

Mixing Miles and Muffins

Kate Thomson hosted a bake sale to raise funds for Demelza. And she also ran the Royal Parks Half Marathon for Axis’ corporate charity partner. Kate raised a massive £546.50 to help the children’s hospice in their amazing work!

Kate’s JustGiving Page:

Learning, Lunching & Loving

Louise Earl from Demelza delivered a Lunch & Learn session about the amazing services Demelza provides and how Axis team members can get involved through volunteering days and fundraising events.

For more information contact Kate Thomson:

Axis Foundation News

More Million Milestones

Hot on the heels of the amazing news from the Axis Foundation – £3m donated to 400+ causes – comes the next instalment! We have reached yet another milestone: our donations to Demelza have now totalled £1m. Axis has partnered with Demelza for over 20 years (since before the Foundation was born). Demelza was the very first recipient of a Foundation donation in 2009.

“We are truly honoured and deeply grateful for the incredible support Axis has shown us over the years. Reaching the milestone of raising and donating over £1 million is a remarkable achievement — but it’s not just about the money. It’s about the time, energy, and heart your teams have poured into volunteering, showing up for our cause time and again.

Your commitment has improved the lives of countless children and their families across Kent and south east London, and we’re so proud to have you as part of our journey.

– Louise Earl, Corporate Accounts Partnership Manager, Demelza

Golf Day Success

This year’s Axis Foundation Charity Golf Day raised over £30,000 which will be given via the Axis Foundation to many small, local and impactful causes.

Foundation Trustees

Share the Giving Spirit

Axis Foundation Trustees Peter Varney, Claire Pearce, John Hayes, Mick Hayes and Tim Hayes hosted a Lunch and Learn in Stratford. They showed the guests how to identify and refer local, small causes and individuals who might benefit from Foundation donations. And explained that, we as employees (on-site operatives and RLOs particularly) are the eyes and ears of the business, the Foundation relies on their support to identify those in need. A huge thank you to the Trustees for delivering the talk and to Kate Thomson for organising!

Spot and Submit!

If you know someone in your local community who could benefit from support from the Axis Foundation to create meaningful, life-altering change in their life, please direct them here:

Axis Foundation Charity Ball

Have you asked your subbies if they want a table? Or to sponsor the event? It’s a fabulous night out (music, magic and delicious dinner) and an opportunity to network as well as support Demelza and the Axis Foundation. This year it’s on 6 December at the Royal Lancaster Hotel in London. For more information contact Paul Smart: