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7.4Spoilage,reworkandscrapinjobcosting219

Normalandabnormalspoilage219

Rework221

Scrap221

Spoilageopportunitycosts221

7.5Usesandlimitationsofjobcost information222

Uncertaintiesinmeasuringjobcosts222

Uncertaintiesinestimatingfuturejob costs222

Summary224

Keyterms225

Self-studyproblems226

Questions228

Exercises229

Problems232

Acknowledgements236

CHAPTER8

Processcosting systems237

8.1Accountingforthecostofmass-produced goods238

Assigningdirectmaterialsandconversion costs238

8.2Workinprocessandequivalentunits238

8.3Processcostingmethods240

Processcostreportswithoutbeginningor endingWIP—firstmonth(March)241

ProcesscostreportswithendingWIP— secondmonth(April)243

Processcostreportswithbeginningand endingWIP—thirdmonth(May)244

8.4Journalentriesforprocesscosting246

8.5Productioncostsandmultiple productiondepartments247

Transferred-incostsandtimingofdirect materials247

8.6Accountingforspoilageinprocess costing250

8.7Usesandlimitationsofprocesscosting information252

Monitoringprocessqualityandcosts253

Processcostinginformationanddecision making253

Uncertaintiesandmismeasurementofcost flows253

Workinprocessunitsatdifferentstagesof completion253

Hybridcostingsystemsandoperation costing254

Appendix8A255

Summary256

Keyterms257

Self-studyproblems258

Questions260

Exercises261

Problems262

Acknowledgements268

CHAPTER9 Absorptionandvariable costing269

9.1Differentmeasuresofcostfordifferent purposes270

Absorptioncostingandvariable costing270

Absorptioncosting270

Variablecosting271

Absorptioncostingcomparedtovariable costing272

Reconcilingabsorptionandvariablecosting incomes274

Incentivestobuildupinventories276

Disincentivestobuildupinventories276

Uncertaintiesaboutdesirableinventory levels276

9.2Acloserlookatabsorptioncosting usingnormalcosting277

Motivationfornormalcosting277

Allocationratedenominator considerations278

Volumevariancewithnormalcosting278

Evaluatingdenominatorchoices278

9.3Comparisonofabsorptionandvariable costing279

Summary283

Keyterms284 Self-studyproblems284 Questions288 Exercises289

Problems291

Acknowledgements295

CHAPTER10

Flexiblebudgets,standard costsandvariance analysis296

10.1Flexiblebudgets297

10.2Standardcosts297

Developingstandardcosts297

10.3Varianceanalysis298

Pricevariances299

Efficiencyvariances299

Decidingwhichvariancestoinvestigate300

Analysinginteractionsbetweenincentives andvariances300

10.4Flexiblebudgetinginpractice301

Managerconclusionsandactions303

Summary308

Keyterms309 Self-studyproblems309 Questions311 Exercises311

Problems313

Acknowledgements317

Processingajointproductbeyondthe split-offpoint410

Uncertaintyandbiasinincrementalrevenue andcostestimates411

Jointproductsandby-products411

Jointproductcostingwithasalesmix413

Usesandlimitationsofjointcost information416

Summary417

Keyterms420

Self-studyproblems420

Questions424

Exercises424

Problems432

Acknowledgements440

PART2

Managementaccounting, extendingperformance measurementand strategy441

CHAPTER14

Strategyandcontrol442

14.1Managementaccountingandcontrolin a‘flatworld’443

14.2Introductiontostrategyandcontrol444

14.3Frameworksforstrategyandcontrol446

FerreiraandOtley’sperformance managementsystems framework446

Simons’leversofcontrolframework448

KaplanandNorton’sstrategymap framework449

IttnerandLarcker’svalue-based managementframework450

Flamholtz’scontrolsystem framework451

14.4Managementresponsibilityand accountabilitypractices453

Summary456

Keyterms456

Self-studyproblems456

Questions457

Exercises457

Problems459

Endnotes460

Acknowledgements460

CHAPTER15

Capitalbudgetingand strategicinvestment decisions462

15.1Capitalinvestmentdecisions463

Capitalbudgeting463 Decisionalternatives463

15.2Relevantcashflows464

15.3Netpresentvalue(NPV)method465

Presentvalueofaseriesofcashflows465

Netpresentvalueofaproject466

Identifyingareasonablediscountrate467

15.4Uncertaintiesandsensitivityanalysis467

Cashflowuncertainties467

Projectlifeanddiscountrate uncertainties468

Estimationbias468

Sensitivityanalysis468

15.5Alternativemethodsusedforcapital investmentdecisions470

Internalrateofreturn470

ComparisonofNPVandIRRmethods471

Paybackmethod471

Accrualaccountingrateofreturn method472

15.6Strategicconsiderationsforinvestment decisions472

Thetypeofinformationrequiredin decisionmaking472

Movingbaselineconcept473

Projectchampion473

Costofreversingthedecision473

Reputation,risks,environment,qualityand community474

Makingandmonitoringinvestment decisions477

15.7Incometaxesandthenetpresentvalue method478

Calculatingincrementaltaxcashflows478

15.8Inflationandthenetpresentvaluemethod479

RealandnominalmethodsforNPV analysis479

Appendix15A481

Summary489

Keyterms490

Self-studyproblems491

Questions494

Exercises494

Problems498

Endnotes504

Acknowledgements504

CHAPTER16

Thestrategicmanagementof costsandrevenues505

16.1Valuechainactivitiesforcontinuous costimprovement506

Valuechainandsupplychainanalysis506

16.2Customerprofitability509

16.3Buildingdesiredprofitintodecisions514

Targetcosting515

16.4Kaizencosting519

Usingtargetandkaizencostingover time522

16.5Lifecyclecosting522 viii CONTENTS

16.6Pricemanagement:pricingmethods523

Cost-basedpricing523

Market-basedpricing525

Cost-basedversusmarket-based pricing527

Otherinfluencesonprice528

Pricinginnot-for-profitentities528

Governmentregulations,ethicsand pricing529

Summary530

Keyterms532

Self-studyproblems533

Questions534

Exercises535

Problems539

Endnotes544

Acknowledgements545

CHAPTER17

Strategicmanagement control:alean perspective546

17.1Leanthinkingphilosophy547

17.2Theoryofconstraints550

Throughputcosting551

TOCperformancemeasurement553

Benefitsandlimitationsofthetheoryof constraintsandthroughput costing553

17.3Just-in-time(JIT)production557

17.4Totalqualitymanagement(TQM): managingquality559

Valuechainapproachtoquality management560

Summary563

Keyterms564

Self-studyproblems564

Questions565

Exercises566

Problems571

Endnotes572

Acknowledgements573

CHAPTER18

Responsibilityaccounting, performanceevaluationand transferpricing574

18.1Decision-makingauthorityandresponsibility575

Centralisedanddecentralisedentities575

Generalversusspecificknowledge576

Technologyandglobalisation577

18.2Responsibilityaccounting577

Costcentres578

Revenuecentres578

Profitcentres579

Investmentcentres579

Responsibilitycentresandsuboptimal decisionmaking579

18.3Income-basedperformanceevaluation579

Returnoninvestment580

AdvantagesanddisadvantagesofROI582

Residualincome583

Advantagesanddisadvantagesofresidual income584

Economicvalueadded584

AdvantagesanddisadvantagesofEVA585

Income-basedperformanceevaluationinthe publicsector586

18.4Transferpricing586

Transferpricesandconflictsamong managers587

Settinganappropriatetransferprice588

18.5Additionaltransferpriceconsiderations592

Internationalincometaxes592

Transferpricesforsupportservices592

Settingtransferpricesforinternal services593

Transferofcorporateoverheadcosts593

Summary594

Keyterms595

Self-studyproblems596

Questions597

Exercises598

Problems601

Endnotes605

Acknowledgements606

CHAPTER19

Thebalancedscorecardand strategymaps607

19.1Measuringorganisationalperformance608

Financialandnon-financialmeasures608

19.2Strategymaps612

19.3Thebalancedscorecard614

Financialperspectiveandrelated measures615

Customerperspectiveandrelated measures615

Internalbusinessprocessperspectiveand relatedmeasures615

Learningandgrowthperspectiveandrelated measures617

Roleofsocialmediaperformance measures620

Usingthebalancedscorecarddiagnostically orinteractively(leversofcontrol)621

Beliefsystems,boundarysystemsandthe balancedscorecard622

19.4Stepsinimplementingabalanced scorecard622

Clarifyvision,corecompetenciesand strategies623

ABOUTTHEAUTHORS

AlbieBrooks

DrAlbieBrooks,BCom,DipEd,MBus,PhD,FCPA,isaSeniorTeachingFellowintheDepartmentof AccountingattheUniversityofMelbourne.Histeachingispredominantlyintheareasofmanagement accountingandmanagerialcontrol.Albie’steachingexperienceincludesbothundergraduateandpostgraduatelevelsinbothdomesticandinternationalsettings.Hehasaparticularinterestincreatingand developingstudentengagementinthestudyofaccounting.Hisresearchactivitiesrelatetoteachingand learning,managementaccountingandcorporategovernanceissues.

JudyOliver

DrJudyOliver,BBus,MBus,PhD,joinedSwinburneUniversityin2008asaSeniorLecturerin Accounting.Overthepast24years,shehasalsoheldappointmentsatVictoriaUniversityandthe UniversityofTasmania.Judyteachesfirst-yearaccountingandmanagementaccountingatboththe undergraduateandpostgraduatelevels.Herresearchinterestsareintheareasofmanagementaccounting controlsystemsandcorporategovernance.Shehaspublishedinjournalssuchasthe AustralianAccounting Review,InternationalJournalofQuality&ReliabilityManagement andthe JournalofAccounting& OrganizationalChange

GillianVesty

Dr GillianVesty,BBus(Acc),MBus(Res),PhD(Melb),CPA,isaSeniorLecturerinManagement Accounting.ShecoordinatesanundergraduatemanagementaccountingcourseatRMIT,teachingin campusesinAustralia,Singapore,IndonesiaandVietnam.Havingspent20yearsinthehealthcaresector, Gillian’sresearchinterestsincludepublichospitalfundingmodels,performancemeasurementandcapital budgeting.Hermorerecentresearchfocushasbeenonsustainabilitymanagementaccountingand,together withAlbieBrooks,hasbeendevelopingcomputersimulationsforenhancedstudentlearning.

RodneyDormer

DrRodneyDormer,CA,B.Com(Auck.),MMgt(Well.),PhD(Well.),teachesmanagementaccountingand publicsectoraccountingandmanagementatundergraduateandpostgraduatelevelsatVictoriaUniversity ofWellington,NewZealand.Hehaspreviouslyheldseniorfinancialandoperationalmanagement positionsinboththeprivateandpublicsectors.Hisresearchinterestsarefocusedonhowinformation isusedtodefineanddirectorganisationalperformanceandhow,attimes,competingperspectivesshape thatdefinition.

VijayaMurthy

DrVijayaMurthy,MCom,MPhil,GradDipl,CMA,PhD,isaSeniorLecturerofAccountinginthe UniversityofSydneyBusinessSchool.Priortothis,VijayaworkedforNationalAustraliaBankin variouscapacities.ShestartedhercareerasaLecturerinAccountinginIndiateachingbothmanagement accountingandfinancialaccounting.Currently,Vijayaspecialisesinteachingmanagementaccounting, andhasdevelopedmanagementaccountingcurriculumandcoordinatedthemanagementandconductof theManagementAccountingProgramatundergraduatelevel.Shealsoteachesmanagementaccounting atthepostgraduatelevel.Vijayaisanactiveresearcherinthemanagementaccountingfield,specifically inrelationtotheuseofnon-financialinformationbymanagersandmanagementcontrols.

NicholasPawsey

DrNicholasPawseyisaSeniorLecturerinAccounting.DrPawseyjoinedCharlesSturtUniversity,Albury campusin2016.HehasextensiveacademicexperiencehavingpreviouslyheldthepositionsofAcademic CoordinatorfortheLaTrobeBusinessSchool,Wodongacampus,andLecturerinAccountingatCharles SturtUniversity,Bathurst.

Hisresearchinterestsincludeinternationalaccountingconvergence,waterpolicyandmanagement, publicsectoraccounting,andaccountingeducationandhehaspublishedanumberofjournalarticles, bookchaptersandconferencepapersinrelationtothesetopics.

PREFACE

ManagementAccounting,fourthedition,combinesthebasictechnicalissuesassociatedwithcostmanagement,managementaccountingandcontrolwithmorerecentandemergingthemesandissues.This providesstudentsofcostandmanagementaccountingwithamorecompletepictureofthediscipline. Thetextfocusesonhelpingstudentstolearnthroughtheapplicationofcostandmanagementaccounting methodstoavarietyoforganisationalsettings,andbyprovidingadiversesetofstudenttasksattheend ofeachchapter.

Hallmarkfeaturesofthefourtheditioninclude:

• anintroductiontothevaluechainframeworkinchapter1andtheuseofthisframeworkasavehicleto explorearangeofmanagementaccountingissues

• afocusonmanagementaccountinginformationfordecisionmaking

• astudent-friendlystylewiththeuseofdiagramsforillustrativepurposesandcomprehensiveexamples withinandattheendofchapters

• expandedcoverageonjob,processandabsorptioncosting

• achapterfocusedspecificallyonsustainabilitymanagementaccountingthatisalsolinkedtoother chaptersinthetext.

TheauthorswouldliketothankDrKennethKefromCurtinUniversityforproducingthePowerPoints forthenewedition,andDrJayceNaidoofromVictoriaUniversityforupdatingthetestbank.

Chapterfocus

Part1Managementaccountingandcostmanagement

Chapter1Theroleofaccountinginformationinmanagementdecision making

Chapter1providesanoverviewoforganisationaldecisionmakingandintroducesstudentstotheuse ofmanagementaccountinginformationindecisionmaking.Abriefhistoryofmanagementaccounting isprovided,alongwithdiscussionoftheemergingUber-stylevaluenetworksandkeyinfluenceson managementaccountingsystemdesigns.Techniquesforidentifyingandusingrelevantinformationare reviewed.Amodelfordevelopinghigherqualitydecisionsisintroduced.Wethenprovideanintroduction tosomekeytermsanddetailthevaluechainasaframeworkforconsiderationofarangeofmanagement accountingissues.

Chapter2Costconcepts,behaviourandestimation

Wefirstreviewaccountingtermsthatrelatetocostbehaviourandexplainthecostfunction.Atthispoint wealsodiscusslimitationsoftheinformationproducedbycostfunctionsandproblemswithuncertainties andbiasindevelopingcostfunctions.Thisfocusallowsstudentstoconsiderthequalityofinformation astheylearncostaccountingmethods.Wepresentandillustratecostestimationtechniquesthatareused todescribecostbehaviour(engineeredestimates,analysisattheaccountlevel,thetwo-pointmethodand regressionanalysis).Scatterplotsandregressionanalysisareintroducedasawaytoprovideadditional informationaboutcostbehaviour.Linearandnonlinear(forexample,learningcurve)costfunctionsare presented.

Chapter3Acostingframeworkandcostallocation

Inthischapterwefirstexploretheconceptsofcostobjects,anddirectandindirectcosts.Wethenoutline acostingframeworkandusethisframeworktoexplorecostallocationissueswithaparticularfocuson serviceentitysettings.Wethenusethecostingframeworkinasupportdepartmentsettingbyexploring thedirect,step-down,andreciprocalmethodsofallocation.Finally,wediscusssomeofthelimitations,or risks,ofallocatedcostinformation.

Chapter4Cost–volume–profit(CVP)analysis

Wefirsthighlightthemeaningofcost–volume–profitanalysisanditsimportanceindecisionmaking.Then, singleandmultipleproductexamplesareusedtoexplorethedevelopmentanduseofCVPinformation, beforeandaftertaxes.Themarginofsafetyandoperatingleverageareintroducedandusedtoanalyse riskofoperations.ExamplesshowtheuseofCVPinformationforbothdecision-makingandmonitoring

purposes.Examplesofspreadsheetswithinputsectionsandcellreferencingareintroducedintheappendix sothatstudentscaneasilyperformsensitivityanalysis.Additionalinformationisprovidedontheuseof spreadsheetsinperformingCVPanalysis.

Chapter5Planning—budgetingandbehaviour

Thischapteremphasisesthestrategicnatureofplanningandbudgetingthroughaconsiderationofplanning mechanismstotestalternativecoursesofaction(strategicbudgeting),planningissuesincostcentresand contemporaryapproachestobudgeting,includingthere-invigorationofzero-basebudgetingtoreignin corporateexcesses.OthertechniquessuchasprogrambudgetingandBeyondBudgetingprinciplesare discussed.Thedysfunctionalandbehaviouralimplicationsofbudgetingarehighlighted.

Chapter6Operationalbudgets

Budgetingissuesareexploredasatoolforbothshort-termandlong-termplanning.Weoutlinetherole ofthemasterbudgetanddemonstratethecompilationofkeycomponentsofthemasterbudget.We thendescribeandillustratetheroleofthecashbudget,followedbytheuseofbudgetsasperformance benchmarksthroughtheapplicationofstaticandflexiblebudgets.

Chapter7Jobcostingsystems

Chapter7introducesjobcostingasitrelatestothefinancialreportingprocess.Thefirstpartofthechapter demonstratestheflowofcoststhroughthemanufacturingprocessandcalculatestheinventoriableproduct costforcustomisedproducts.Actualversusnormaljobcostingmethodsarecompared,andcalculations foroverandunderappliedoverheadareexplained.Wealsoincludeadiscussionofthecostsofspoilage, reworkandscrapinjobcosting,describingopportunitycoststhatarisefrompoorquality.Behavioural implicationsoftheaccountingmethodsusedtorecordspoilageareexplored.

Chapter8Processcostingsystems

Chapter8presentsprocesscostingmethodsusingFIFOandweightedaverage.Wedevelopasingleformat thatisusedtocalculateequivalentunitsforboththeFIFOandweightedaveragemethodsandhelpstudents understandthedifferencebetweenthetwomethods.Inaddition,accountingmethodsforthespoilage, reworkandscrapthatariseinmassproductionareillustrated.Finally,weexploretheusesandlimitations ofprocesscostinformation.

Chapter9Absorptionandvariablecosting

Absorptionandvariableincomestatementsarecomparedandcontrastedinthischapter.Factorsthataffect thechoiceoffixedoverheadallocationratevolumemeasures(theoretical,practical,normalandbudgeted) areexplored.Theusesandlimitationsofinformationproducedbythesethreeincomestatementsare discussed.Severalexamplesandproblemsaddresstheincentivesunderabsorptioncostingofinventory builduptoimprovethecurrentperiod’sincome.

Chapter10Flexiblebudgets,standardcostsandvarianceanalysis

Thedevelopmentanduseofdirectandoverheadcoststandardsandvariancesarepresentedinthischapter. Weexplorehowstandardsareestablishedandhowvariancesarecalculatedandthenanalysed.Theuse ofstandardsallowsthe‘flexing’ofthestaticbudgettoenableactualperformancetobeassessedagainsta budgetfortheactuallevelofactivity.

Chapter11Varianceanalysis:revenueandcost

Thischapterfurtherexplorestherevenueandcostvariancesintroducedinchapter8.Thevariancesare furtherbrokendowntoprovidemoreinsightintothevariance,whetherthisisduetomarketconditionsor operatingprocesses.Tofurtherexplorethevariancesbetweenactualsalesandbudgetedsales,therevenue variancesarefurtherbrokendownintomarketsize,marketshareandproductmixvariances.Thefocus onoperatingactivitiesisseenintheanalysisofthedirectcostandoverheadcostvariancesintopriceand efficiencycomponents.

Chapter12Activityanalysis:costingandmanagement

Activityanalysisforcostingandmanagementareintroducedinthischapter.Asacostingtool,comparisons aredrawnbetweenactivity-basedcosting(ABC)derivedcostsandconventionallyderivedcosts.We introducetheABCcosthierarchyandexplorethebenefits,costandlimitationsofABCandactivity-based

management.Withafocusonmorerecentdevelopmentsincosting,weillustratetime-drivenABC.We usebothservice-entityandmanufacturingsettingswithinthechapter.

Chapter13Relevantcostsfordecisionmaking

Non-routinedecisionssuchasspecialorder,makeorbuy,keepordrop,productemphasisandmaximising constrainedresourcesarecoveredinthefirsthalfofthischapter.Asthechapterprogresses,weconsiderthe impactofuncertaintiesandlimitationsofnon-routineoperatingdecisionsaswellasinformationquality issues.Thesecondhalfofthechapterdiscussesandillustratesissuesassociatedwithjointcostingusing physicalvolume,salesatthesplit-offpoint,netrealisablevalueandconstantgrossmarginNRVmethods.

Part2Managementaccounting,extendingperformance measurementandstrategy

Chapter14Strategyandcontrol

Thischapterintroducesandreinforcesthelinksbetweenstrategyandthemanagementaccounting/control system.Weexploremanagementaccountingina‘flat’world,andanumberofexistingframeworks ofstrategyandcontrolincludingthoseproposedbyOtley(1999),Simons’s(1995)leversofcontrol framework,KaplanandNorton’s(2008)strategymapframework,IttnerandLarcker’s(2001)value-based managementframeworkandFlamholtz’s(1996)controlsystemframework.Theseprovidealternative waysofviewingthestrategyandcontrolrelationship.Weconcludethechapterwithadiscussionof managementresponsibilityandaccountabilitypractices.

Chapter15Capitalbudgetingandstrategicinvestmentdecisions

Netpresentvalueanalysis,internalrateofreturnandothercapitalbudgetingtechniques(paybackand accountingrateofreturn)aredescribedandcomparedandcontrastedinthischapter.Theseareexploredin thecontextofaprocessforaddressingcapitalbudgetingdecisions.Exampleswithincreasingcomplexity developcapitalbudgetingwithincometaxes.Uncertainties,sensitivityanalysisandbiasincapitalbudget informationareemphasisedinthischapter.Thechapteralsoexploresstrategicconsiderationsforcapital investmentdecisionswhichimpacttraditionalmodelsforcapitalinvestmentdecisions.Inflationeffectsare consideredintheappendixusingboththerealrateandnominalratemethods.

Chapter16Thestrategicmanagementofcostsandrevenues

Chapter14exploresarangeofissuesrelatingtothestrategicmanagementofcostsandrevenues,including valuechainanalysisandcontinualcostimprovement,customerprofitabilityanalysis,targetcostingand kaizencosting,lifecyclecosting,alternativepricingmethodsandrevenuevarianceanalysis.Eachofthese isexploredastoolstoachievelonger-termefficiencygainsandprofitabilityimprovement.

Chapter17Strategicmanagementcontrol:aleanperspective

Thefocusofthischapteristheconceptofleanaccounting,whichisexploredinsomedetail.Othertopics exploredinthechapterincludethetheoryofconstraints,totalqualitymanagement(TQM)andcostsof quality,andissuesassociatedwithjust-in-timemanufacturing(JIT).Overallthefocusisonpracticesthat utiliseforward-lookingtechniquestoreduceinventories,streamlineprocessesandeliminatewaste.

Chapter18Responsibilityaccounting,performanceevaluationandtransfer pricing

Inthischapter,weinitiallyexploreissuesassociatedwithresponsibilityaccountingandresponsibility centreclassification.Wethenexploretheuseofincome-basedperformancemeasuresandcompareuse ofreturn-on-investment(ROI),residualincome(RI)andeconomicvalueadded(EVA)askeyfinancial performancemeasuresattheinvestmentcentrelevel.Transferpricingissuesarethenaddressedthrougha considerationandcomparisonofdifferenttransferpricingmethods.

Chapter19Thebalancedscorecardandstrategymaps

Thischapterfirstlyemphasisestheroleofstrategymaps,particularlytooperationalisestrategyandasa tooltoinformthedevelopmentofbalancedscorecards.Thebalancedscorecardisthenintroducedasa methodthatcanbeusedtocombinefinancialandnon-financialperformancemeasurestogaugeprogress andmotivateemployees.Thestrengthsandweaknessesofthebalancedscorecardarediscussed,including

uncertaintiesaboutthebestchoiceofmeasures,mistakesinimplementationandtheeffectsofbiason performancemeasurechoices.

Chapter20Rewards,incentivesandriskmanagement

Wecommencethischapterwithadiscussionoftherelevanceofagencytheorytorewardsystemsand incentives.Wethenfocusonarangeofissuesassociatedwiththeincentivecomponentofrewardsystems, includingthekeycomponentsofincentiveplans,theadvantagesanddisadvantagesofcashandequity askeycomponentsofincentiveplans,andhowcompensationisusedtomotivateperformance.Wethen exploreanumberofemergingthemeswithrespecttorewardsystems,includingrelativeperformance evaluation,pay-for-performanceandtheimpactofgovernmentandregulatoryauthorities.Thechapter concludeswithanexplanationofriskmanagementandtheroleofperformancemeasurementand incentivesinriskmanagement.

Chapter21Sustainabilitymanagementaccounting

Chapter21emphasisestherelevanceofstrategicmanagementaccountingforasustainabilityculture. Theemergingandveryrealglobalsustainabilitylandscapehasincreasedthescrutinyonorganisational, environmentalandsocialpractices.Inthischapter,examplesofhowsustainabilitymanagementaccounting canprovidemanagerswithstrategicallyrelevantinformationforsustainabilityperformancereporting andmanagementdecisionmakingareprovided.Theaimistoincreasestudentawarenessoftheglobal sustainabilityparadigmandtherolethatsustainabilitymanagementaccountingcanplay.

Chapterfeatures

ManagementAccounting,fourthedition,usesanumberofpedagogicalfeaturesandacommonstructure ineachchaptertoenhanceteachingandlearning.Eachchaptercontains:

• abriefintroductionandsetoflearningobjectives,whichalsoserveasthebasisofthechaptersummary attheendofeachchapter

• theuseofillustrativeexampleswithineachchapter,withmostcontainingoneormorecomprehensive examples

• achaptersummaryattheendofeachchapter

• self-studyproblemswithsuggestedsolutionoutlinesforstudentstochecktheirprogressandunderstanding

• gradedtasksattheendofeachchapter,classifiedintodiscussionquestions,exercisesandproblems.

PART1 MANAGEMENT ACCOUNTINGAND COSTMANAGEMENT

Inpart1ofthistextweintroducearangeofmanagementaccounting/controltechniquesandpractices, withanemphasisoncost-relatedtechniques.Thecontentofthechaptersinpart1comprisesthe foundationofanymanagementaccountingsysteminanorganisation.Followinganintroductiontothe valuechainasaframeworkformanagementaccountinginchapter1,subsequentchaptersexplorea rangeofcost-relatedtechniques.Inpart2,weextendourcoveragetoarangeofbroadermanagement accounting/controlpractices.

1 Theroleofaccountinginformationinmanagementdecisionmaking2

2 Costconcepts,behaviourandestimation25

3 Acostingframeworkandcostallocation62

4 Cost–volume–profit(CVP)analysis105

5 Planning—budgetingandbehaviour141

6 Operationalbudgets167

7 Jobcostingsystems209

8 Processcostingsystems238

9 Absorptionandvariablecosting270

10 Flexiblebudgets,standardcostsandvarianceanalysis297

11 Varianceanalysis:revenueandcost319

12 Activityanalysis:costingandmanagement360

13 Relevantcostsfordecisionmaking393

Theroleofaccounting informationin managementdecision making

LEARNINGOBJECTIVES

Afterstudyingthischapter,youshouldbeableto:

1.1 recognisethetypesofdecisionsmanagersmakeforanorganisation

1.2 discusstheroleofcostandmanagementaccountinginformationinmanagementdecisionmaking

1.3 communicatehowmanagerscanmakehigher-qualitydecisionsusingaccountinginformation

1.4 describethevaluechainframeworkanditsapplicationsinmanagementaccounting.

INBRIEF

Managersusecostandmanagementaccountinginformationtohelpthemmakedifferenttypesofdecisions. Theseincludedevelopingorganisationalstrategies,creatingoperatingplans,andmonitoringandmotivating organisationalperformance.Higher-qualitydecisionsareachievedbyusinghigher-qualityrelevantinformation anddecision-makingpractices.Thevaluechainprovidesuswithasuitableframeworkfromwhichtoexplorea rangeofmanagementdecisionsaswellasaframeworkformanyoftheissuesraisedintheremainderofthetext.

1.1Managementdecisionmaking

LEARNINGOBJECTIVE1.1 Recognisethetypesofdecisionsmanagersmakeforanorganisation. Peopleatdifferentlevelswithinanentitycontinuallymakemanydifferentkindsofdecisions.Theserange fromlong-termdecisions,suchaswhichmarketsandcustomerstheorganisationwillpursue,todetailed operationalandshort-termdecisions,suchashowtorespondtospecificcustomerenquiriesonaday-todaybasis.Figure1.1presentsanoverviewofthedecisionsthatmanagersmakeinorganisations.Italso suggeststherolethatinformationsystemshaveinmeasuring,monitoringandmotivatingperformance.We willbrieflydiscusseachofthecomponentsillustratedinfigure1.1.

Organisationalvision

Themostfar-reachingdecisionmanagersmakeistoidentifyandshapetheorganisation’svision.The organisationalvision isthecorepurposeandideologyoftheentity,whichguidestheentity’soverall directionandapproachestowarditsvariousstakeholdergroups.Stakeholdergroupsincludeshareholders, owners,employees,customers,suppliers,lenders,localcommunitiesandthebroadersociety.Organisationalsuccessincreaseswhenemployeesunderstandtheorganisationalvisionandworkcollectively toachieveit.Toclarifyandcommunicatethevisiontoemployeesandotherstakeholders,managers sometimesdividethevisionintooneormorewrittenstatements.Thedefinitionsofthesestatementsvary fromentitytoentity.Ingeneral,avisionstatementisatheoreticaldescriptionofwhattheorganisation shouldbecome.Amissionstatementisahigh-leveldeclarationoftheorganisation’spurpose.Acorevalues statementisasummaryofthebeliefsthatdefinetheorganisation’sculture.Somemanagersalsopublish codesofconductorstatementsdescribingtheorganisation’ssocialorenvironmentalresponsibilities.Of course,whatisreallyimportantisthatthebeliefsandvaluesunderpinmanagerialactionandare‘lived’ ratherthanjustbeingwrittenindocuments.

Organisationalcorecompetencies

Organisationalcorecompetencies aretheentity’sstrengthsrelativetocompetitors.Theorganisational visionandcorecompetenciesarecloselyrelated.Tocreatevalueforstakeholders,anorganisationmust havestrengthsrelativetocompetitors.Thevisionshouldbuildonexistingandachievablestrengths.Of course,thesecorecompetenciesneedtoberevisitedfromtimetotimeasboththeinternalandexternal environmentschange.

Organisationalstrategies

Organisationalstrategies arethetacticsthatmanagersusetotakeadvantageofcorecompetencieswhile workingtowardstheorganisationalvision.Althoughtheterm strategies canmeandifferentthingsto differentpeopleandorganisations,itcommonlyrelatestoprovidingdirectionandguidinglong-term decisions.Tomonitorstrategicprogress,managersestablishandmonitorlong-termgoalssuchasmarket leadershiporhigh-qualitycustomerservice.

Broad-basedorganisationalstrategiesarecommonlyclassifiedas:

• lowcost,wheretheemphasisisoncompetingoncost

• productdifferentiation,wheretheemphasisisoncompetingonpointsofdifferencesuchasqualityof serviceorproductattributes.

FIGURE1.1 Overviewofmanagementdecisionmaking

Thestrategyoftheorganisationisakeyinfluenceonthestructureandnatureoftheorganisation’s informationsystemand,inturn,themanagementaccountingandcontrolsystem.

Operatingplans

Operatingplans involvespecificshort-termdecisionsthatshapetheorganisation’sday-to-dayactivities suchasdrawingcashfromabanklineofcredit,hiringanemployeeororderingmaterials.Operatingplans oftenincludespecificperformanceobjectivessuchasbudgetedrevenuesandcosts.

Actualoperations

Actualoperations arethevariousactionstakenandresultsachievedoveraperiodoftime.Actual operationsincludecustomerordersreceived,revenuesearned,numberofemployeeshired,costsincurred, unitsofgoodsorservicesproduced,cashreceivedandpaid,andsoon.Dataaboutactualoperations arecollectedandmeasuredbytheorganisation’sinformationsystemandthenusedtomonitorand motivateperformance.

Measuring,monitoringandmotivatingperformance

Managersneedinformationtohelpthemmakethetypesofdecisionsindicatedinfigure1.1.Forexample, managersneedinformationaboutcoststohelpthemdecidewhethertosellaparticularproductorwhat pricetoset.Theyalsoneedinformationtomeasureactualoperationssothattheycanmonitorthe successoftheirdecisionsandmotivateemployeestoworktowardstheorganisationalvision.Decisions aremonitoredbycomparingactualoperatingresultstoplans(suchasbudgets)andtolong-termgoals. Desirableemployeebehaviourisoftenmotivatedbytyingemployeeperformanceevaluationandpayto long-termorshort-termresults.Anorganisation’sinformationsystemcanbedesignedtomeasureand reportinformationusedfordecisionmakingaswellasformonitoringandmotivating.

Whileorganisationalinformationsystemswillcommonlyhaveanumberofcomponents,witheach focusingonspecificsupport(forexample,humanresourcesinformation,technologyinformation,marketinginformation,productioninformationandaccounting-relatedinformation),ourfocusinthistextison theroleofcostandmanagementaccountinginformation.

Wewillrevisitanumberoftheseissuesinchapter14,whichintroducesthesecondpartofthetext.

1.2Costandmanagementaccountingfor decisionmaking

LEARNINGOBJECTIVE1.2 Discusstheroleofcostandmanagementaccountinginformationin managementdecisionmaking.

Costaccounting informationisusedforbothmanagementandfinancialaccountingactivities.TheInstitute ofManagementAccountants(IMA)defines costaccounting as‘atechniqueormethodfordetermining thecostofaproject,process,orthing’.1 Costaccountingiscommonlyregardedastheprecursortothe morerecentlydevelopedterm managementaccounting,whichhasasomewhatbroaderperspective.

Costaccountinginformationoftenservesasaninputintobroadermanagementaccountingandfinancial accountingsystems.Inthisway,costaccountingisoftenviewedasasubsetofmanagementaccounting inparticular,andfinancialaccountingtoalimitedextent. Managementaccounting istheprocessof gathering,summarisingandreportingfinancialandnon-financialinformationusedinternallybymanagers tomakedecisions.Anexampleofcostaccountinginformationthatisalsomanagementaccounting informationisabreakdownofcustomerservicecostsbybothproductlineandaveragecostpercustomer servicecall. Financialaccounting istheprocessofpreparingandreportingfinancialinformationused mostfrequentlybydecisionmakersoutsideoftheentity,suchasshareholdersandcreditors.Anexample ofcostaccountinginformationthatisalsofinancialaccountinginformationisthevaluationofending inventoryshownonthestatementoffinancialposition(alsocalledthebalancesheet).

Managersusemanytypesofinformationtohelpthemmakedecisions.Informationcanbegatheredformallyorinformally.Formalmethodsincludepoint-of-serviceopticalcharacterreaders,such asthoseusedwhencustomerspurchasemerchandiseatretailstores.Suchsystemstrackinventory levels,geographicdistributionofsales,trends,therelationshipbetweenpricesandsales,andsoon. Informalmethodsarealsoimportantforcollectinginformationfrominsideoroutsidetheorganisation.

Forexample,individualsinsideacompanyoftengatherproductpricinginformationbyreadingindustry tradejournalsorexaminingcompetitors’websites.

Mostorganisationshavemanydatabasesthatcontaininformationcollectedformallyorinformallyfrom internalorexternalsources.Accesstodatabaseinformationisoftenrestrictedtospecificindividuals.In addition,muchvaluableinformationisnotreadilyaccessiblebecauseitisheldinthemindsofemployees. Thisinformation,called intellectualcapital,isnotformallycapturedbytheinformationsystem.Thus,it isdifficultfordecisionmakers,evenwithinanorganisation,togainaccesstoalloftheinformationthey mightwishtouse.Itiseasytoarguethatmanagersshouldobtainmoreandbetterinformationtohelpthem makedecisions.However,thebenefitmustexceedthecostofgeneratingtheinformation.

Tofacilitateinternaldecisionmaking(oftenaroleformanagementaccounting)andmeetexternal reportingrequirements(akeyroleoffinancialaccounting),accountingdepartmentswithinorganisations usesoftwaretogenerateavarietyofinternalandexternalreportsthatsummariseorhighlightinformation. An internalreport isadocumentthatpresentsinformationforuseonlyinsideanorganisation.An externalreport isadocumentthatpresentsinformationpredominantlyforuseoutsideanorganisation. Figure1.2summarisescommontypesofinternalandexternalreports.

FIGURE1.2 Examplesofinternalandexternalreports

Information systems

Information gathered from inside the organisation (e.g. actual operations, design specifications for a new product)

Databases and software

External reporting

Shareholder reports

• financial statements (generally accepted accounting principles and accounting standards)

• news releases

Other stakeholder reports

• credit reports

• inventory reports for suppliers

Government reports

• tax returns

• cost reports (Medicare, defence contractors etc.)

Information gathered outside the organisation (e.g. economic trends and customer preferences)

Internal reporting

Support organisational strategies

• capital budgets

• product development

• analysis of potential acquisitions

Support operating plans

• operating budget

• analysis of product mix

• cash flow plan

Monitor and motivate

• actual versus planned performance

• bonus calculations

• supplier quality

Internalreportsaredesignedtoprovideinformationforavarietyofmanagementdecisions.Some internalreports,suchasmonthlysalessummaries,areissuedregularly.Otherinternalreports,suchas theanalysisofapotentialbusinessacquisition,aregeneratedforone-timeuseandcommonlyservea specialpurpose.

Externalreportscanbedistributedtodifferentconstituenciesformanypurposes.Someexternalreports, suchasincometaxreturns,aremandatory.Othersarediscretionary,suchasanewsreleaseaboutajoint ventureagreement.

Althoughreportsaredevelopedforaspecificaudience,theymaybeusedforotherpurposes.For example,internalreportssuchasquarterlysalesdatacanbesharedwithpeopleoutsidetheorganisation. Similarly,externalreportssuchasfinancialstatementsaresometimesusedwithintheorganisation.In addition,organisationsusereportspreparedoutsidetheorganisation(forexample,byconsultantsor vendors)forinternaldecisionmaking.Withincreasingdemandsforinformationbothinternallyand externally,somemightarguethatthedifferencesbetweeninternalandexternalinformationarebecoming increasingblurred.

Keyinfluencesonmanagementaccountingsystemstructure

Likeanysystem,themanagementaccountingsystemrequiresinput,processingandoutputstages.The managementaccountingsystemislikelytobelinkedtothefinancialaccountingsystem(asoutlined earlier)butwillcommonlyalsohaveitsowndomainandreportingmechanismstomeettheneedsof managers.Whileanymanagementaccountingsystemwillcompriseanumberofcomponents(suchas costing,performancemeasurementandevaluation,andbudgeting),someofthekeyinfluencesonthe natureofthemanagementaccountingsystemmightinclude:

• organisationalstructure,whichrelatestosuchthingsasthelevelofcentralisationversusdecentralisation andhowhierarchicalorflatthestructureis

• theavailabilityofinformationtechnologyandtheuseofthattechnologyaspartoftheinformation systeminterface

• organisationalstrategies,suchastheuseofalow-coststrategyordifferentiationstrategy

• cultureandorganisationalvision

• howthemanagementaccountingroleisviewedwithintheorganisation,whichrelatestowhether managementaccountingassumesaproactiveorreactiverole,aninformation-provider-onlyroleoran information-provider-and-decision-makerrole

• thetypesofdecisionsmanagersareconfrontedwith,suchaslong-termstrategicdecisionsandshorttermoperatingdecisions

• externalinfluences,suchasenvironmentalandotherregulations.

Themanagementaccountingsystemwillcommonlybeacombinationofregular,routinereporting andone-offspecialstudiesornon-routinereporting.Wewouldexpecttofindmanagementaccounting informationperformingarolein:

• developingstrategiesthroughtheprovisionofinformationonalternativestrategiesandpossible outcomes

• routinemeasuring,monitoringandfeedbackprocessestomanagersrelatingtooperations

• developingsuitablecostandperformancemeasures

• developingspecificinformationdatabasestomeettheneedsofindividualmanagers/departments

• participatingindecision-makingmeetingsaswellasprovidinginformationforsuchmeetings

• linkingperformancemeasurestoincentiveplans.

Costandmanagementaccounting,yesterdayandtomorrow

Costaccountingtechniquesdatebacktotheindustrialrevolutionandbecamepopularintheearly1800s. Asorganisationsizeincreased,theneedformeasuring,monitoringandmotivatingperformancegrew.By themid1800s,costaccountingpracticeswerewelldeveloped.Forexample,intheUnitedStates,railroad accountantscalculatedthecostperton-mileandoperatingexpensesperdollarofrevenue.OneoftheearliestdetailedcostingsystemswasdevelopedforthesteelmillsofAndrewCarnegie(USsteelmanufacturer andphilosopher),forwhichmaterialandlabourcostinformationwasproducedonadailybasis.Then,in theearly1900s,organisationswererequiredtoprovideexternalreportssuchasfinancialstatementsandtax returns.Becausethecostofkeepingtwosetsofbooksforseparateinformationrequirementswasrelatively high,costaccountingfocusedprimarilyoninformationforincometaxreturnsandfinancialstatements.

Fromtheearly1900suntilthemid1970s,costaccountingpracticesseeminglychangedverylittle. However,asthebusinessenvironmentbecamemoreglobal,competitionincreased.Inturn,demandgrew formoresophisticatedcostaccountinginformation,andtermssuchas managementaccounting wereused toencapsulatetherangeofactivitiesnowundertaken.Recenttechnologicalinnovationhasenabledcost accountantstodeveloppreviouslyinfeasiblecostandmanagementaccountingsystems.Today,costand accountinginformationisusedforavarietyofpurposes,includinginternaldecisionmaking,measuring andmonitoringperformanceatalllevelsoftheorganisation,andaligningemployeeandstakeholder goals.Furthermore,managersnowusecostaccountinginformationtoanalysetheprofitabilityof customersandtocoordinatetransactionswithsuppliers—extendingtraditionalcostaccountingbeyond theorganisation’sboundaries.

Asorganisationscontinuetochangeandadapttotheirenvironment,managementaccountingwill similarlyneedtoadapttothechangingorganisationalenvironment.Thisiscriticalifmanagement accountingasafunction,andmanagementaccountantsasprofessionals,aretocontinuetoaddvalue totheirorganisations.Forexample,thereisanincreasingdemandfororganisationstomeasureand monitortheirenvironmentalperformancesuchasmeasuringcarbonfootprints.Managementaccounting andcontrolhasanimportantroletoplaywithinorganisationsforenvironmentalperformanceandwill

beexplainedindepthinchapter21.Throughoutthistextweexplorearangeofmanagementaccounting techniques,toolsandpracticesrelevanttoorganisations.Someofthesetechniques,toolsandpractices havebeenaroundforalongtime(suchasstandardcosting,cost–volume–profitanalysisandcapital budgeting),whileothersaremorerecentdevelopments(suchasthebalancedscorecard,activity-based costingandsustainabilitymanagementaccounting).Furtherdevelopmentsinmanagementaccounting toolswillundoubtedlysurface.Ultimately,thechallengeformanagementaccountantsandthemanagement accountingfunctionistoensurethattheorganisationaldecision-makingneedsareappropriatelymatched withtheavailablemanagementtechniques,toolsandpractices.

Thedetailandqualityoforganisationaldatahaveimprovedinrecentyears.Historically,organisations usedoneaccountingsystemthatfocusedonconformancetogenerallyacceptedaccountingprinciples, whichwereusedforbothexternalandinternalreporting.Thistypeofinformationwasnotalwaysideal formanagementdecisionmaking.Morerecently,enterprise-widesystemssuchasenterpriseresource planning(ERP)andsystemsapplicationsandproducts(SAP)systemshavebettercombinedfinancial andmanagementaccountinginformation.However,evenwiththeavailabilityoftheseERPandspecificpurposemanagementaccountingtools,theorganisationofthetwenty-firstcenturyfacessignificantrisks. Themanagementoftheserisksiscritical.Moreover,eventheavailabilityofhigh-qualityinformation systemsdoesnotguaranteesuccess.Theglobalfinancialcrisisof2008–09,inwhichwewitnessedthe collapseorbailoutofmajorbanksandcorporationsaroundtheworld,isareminderoftheneedtocontinuallydevelopsuitabledecision-makingsystemsandfororganisationstobevigilantintheirapplication.

Recentinformationsystemdevelopmentshavefocusedonbusinessintelligenceanddisruptivetechnologiesandinnovation.Theinternetandbusinessintelligencesoftwareprovideopportunitiesformanagers tosavecostsandimproveprofitabilityinthefollowingways:

• integratingsystems:

– throughoutanorganisation

– betweenanorganisationanditscustomersandsuppliers

• improvingmanagementof:

– customerrelationships

– supplychains

– workteamswithinanorganisation

• disruptivepurposes:

– newstart-upinternetcompanieswithinnovativeprofitofferings

– disruptingestablishedmarketsandchangingtraditionalrolesforindividuals.

Weshouldmakesomedistinctionbetweenmanagementaccountantsasprofessionalswithinorganisationsandthemanagementaccountingfunction.Mostorganisationswillhaveamanagementaccounting functioninoneformoranother.Evenstart-upinternetcompanieswoulddrawonamanagementaccounting function.Insomeorganisations,thisfunctionmightbeperformedbyavarietyofdifferentlyqualified andtrainedstaffsuchasaccountants(financialormanagement),costingclerks,engineers,andotherstaff withmanagementtrainingorexperience.Insomecases,thelabel managementaccountant mightnoteven beused,butthemanagementaccountingworkisstillperformedasafunction.Moreoften,though,the label managementaccountant,orsomesimilarlabelsuchas resourceanalyst or internalmanagement consultant,mightbeused.Whatevertheterminologyadopted,themanagementaccountingfunctionneeds tobeperformed.Muchofthistextrelatestothetechniques,toolsandpracticesthatcommonlycomprise themanagementaccountingfunction.

Relevantinformationfordecisionmaking

Akeyfocusofmanagementaccountingistheprovisionofinformationfordecisionmaking.Thisrequires theabilitytodistinguishbetweeninformationthatisrelevanttoadecisionandinformationthatisnot. Relevantinformation helpsthedecisionmakertoevaluateandchooseamongalternativecoursesof action.Relevantinformationconcernsthefutureandvarieswiththeactiontaken.Ontheotherhand, irrelevantinformation doesnotvarywiththeactiontakenandthereforeisnotusefulfordecision making.Althoughtheinformationmaybeaccurate,itsimplydoesnothelpthedecisionmakerevaluate thealternatives.Managersarelessefficientandmakelower-qualitydecisionswhentheyallowirrelevant informationtoinappropriatelyinfluencetheirchoices.

Whetheragiventypeofinformationisrelevantorirrelevantdependsonthedecisionandotherfactors. Supposeastudentisdecidingwhethertosignupforaparticularuniversitycourse.Ifthestudenthas selectedadegreeprogramandwishestograduateasquicklyaspossible,relevantinformationincludes whetherthecoursecountstowardsgraduation.However,ifthestudent’sgoalistotakecoursesinavariety

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How One Winter Came

IN THE LAKE REGION

ELECTROTYPED AND PRINTED

The Riverside Press CAMBRIDGE, MASS., U. S. A.

Transcriber's Notes:

Inconsistent punctuation changed as follows:

Quotation mark removed before Thoseholydreams(The Tree of Truth, stanza 11, line 2).

Added quotation mark after fivemoredays!(Unabsolved, stanza 11, line 11).

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