SF Apartment Magazine January 2026

Happy New Year!

Thank you for your continued support throughout the year. We are sincerely grateful for the trust and partnership of our clients, industry colleagues, fiduciaries, and San Francisco landlords. Your engagement continues to strengthen the work we do across the multifamily market and has helped make this our most successful year yet.

With your partnership, we have been able to drive meaningful activity in the San Francisco apartment sector - from helping long-time owners transition assets, to guiding families through complex sales, to supporting investors committed to improving and preserving housing. These efforts directly contribute to the health and long-term stability of our city’s multifamily community.

As we look ahead to 2026, we remain focused on delivering market expertise and measurable results for those we serve. We are excited for the opportunities ahead and look forward to continuing our work together.

Warmest Wishes,

Brad Lagomarsino, Dustin Dolby, Payam Nejad, Ryan O’Keefe,

Adam

Carosso,

Annie

Evans, Dara Kasrovi & Ashley Rose

Lagomarsino | Dolby | Bay Area Multifamily

For More Information, contact:

By KEN COFFLIN

magazine

SF APARTMENT

San Francisco Apartment

Association Office

265 Ivy Street

San Francisco, CA 94102

Tel 415-255-2288 Fax 415-255-1112

Email memberquestions@sfaa.org

Web www.sfaa.org

SFAA Staff

Executive Director Janan New

Deputy Director Vanessa Khaleel

Database & Website Manager Stephanie Alonzo

Government and Community Affairs Charley Goss

Marketing Lara Kisich

Member Services Gershay Castaneda

Education & Member Services Maria Shea

Accountant Crystal Wang

SFAA Officers

President J.J. Panzer

Vice President Robert Link

Treasurer Paul Gaetani

Secretary Kent Mar

SFAA Directors

Eric Andresen, Oz Erickson,

Marina Franco, Craig Greenwood, Andrew Long, James Sangiacomo, Dave Wasserman

VOLUME XXXVII NUMBER 1 JANUARY 2026

Published by

San Francisco Apartment Association

Publisher Vanessa Khaleel

Editor Pam McElroy

Art Director Jéna Safai

Production Manager Stephanie Alonzo

Tel 415-255-2288

Web www.sfaa.org

SF Apartment Magazine (ISSN 1539-8161) Periodicals Postage Paid at San Francisco, California and at additional mailing offices. POSTMASTER: Send address changes to the SF APARTMENT MAGAZINE, 265 Ivy Street, San Francisco, CA 94102.

The SF Apartment Magazine is published monthly for $84 per year by the San Francisco Apartment Association (SFAA), 265 Ivy Street, San Francisco, CA 94102. The SF Apartment Magazine is not responsible for the return or loss of submissions or artwork. The magazine does not consider unsolicited articles. The opinions expressed in any signed article in the SF Apartment Magazine are those of the author and do not necessarily reflect the viewpoint of the SFAA or SF Apartment Magazine. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting or other professional services. If legal service or other expert assistance is required, the services of a competent person should be sought. Acceptance of an advertisement by this magazine does not necessarily constitute any endorsement or recommendation by the SFAA, express or implied, of the advertiser or any goods or services offered. Published monthly, the SF Apartment Magazine is distributed to the entire membership of the SFAA. The contents of this magazine may not be reproduced without permission. Publisher disclaims any liability for published articles. Printed by Printing Partners Copyright @2026 by SFAA.

Next-Gen Housing

The

city advances its Family Zoning Plan alongside several important updates for housing providers.

Family Zoning Plan

The Board of Supervisors voted 7–4 to approve Mayor Daniel Lurie’s Family Zoning Plan, a major milestone in San Francisco’s effort to meet state housing requirements and increase the city’s long-term housing capacity.

The plan is a key component of San Francisco’s state-mandated Housing Element, which requires the city to plan for at least 82,000 new homes by 2031.

Under the new zoning framework, taller and denser residential buildings will be allowed along major corridors across the city. The most significant changes are expected in the west and north sides of San Francisco—areas historically zoned for lower-density housing. Supporters described the plan as a practical step to expand housing options for families, increase affordability over time, and encourage development near transit and neighborhood services.

Several supervisors highlighted the plan’s role in modernizing zoning rules that date back decades. Supervisor Myrna Melgar noted that past policies concentrated most new housing on the city’s east side, while Supervisor Danny Sauter emphasized that many existing homes would be illegal to build today under current density restrictions. Newly appointed Supervisor Alan Wong pointed to rising Sunset District home prices and expressed support for creating “more options for in-laws” and multigenerational living.

Board President Rafael Mandelman also voiced support, citing both the city’s housing obligations and the importance of guiding growth thoughtfully in a built-out, historic city.

Following the vote, Mayor Lurie called the decision a meaningful step toward keeping families and long-time residents in San Francisco, while housing advocates praised the board for acting before state deadlines.

Although approval of the Family Zoning Plan sets the policy in motion, its real-world impact will unfold over several years as planning, permitting, and community engagement processes take shape. For now, the city has taken a significant step toward aligning local zoning with long-term housing goals.

Alan Wong Representing District 4

Alan Wong was appointed by Mayor Lurie to represent District 4 on the Board of Supervisors. Wong, a Sunset District native with experience in public policy and community work, was sworn in on December 1, 2025, filling the vacancy created when former Supervisor Joel Engardio was recalled by voters.

Mayor Daniel Lurie selected Wong from a pool of applicants, following several weeks of community input and interviews. Wong previously served in policy and legislative roles, focusing on issues such as education access, family services, and neighborhood safety.

At his swearing-in ceremony, Wong emphasized affordability, family stability, and neighborhood services as core priorities. He noted the challenges facing long-time Sunset residents, pointing to rising home prices and limited rental availability. Wong stated he hopes to “bring pragmatic problemsolving” to the Board and strengthen communication between city departments and neighborhood constituents.

Wong will serve through June 2026, when he will need to be reelected. He’ll also need to be elected in November 2026. His appointment adds a new perspective to the Board as San Francisco enters a period of significant policy decision-making affecting housing, development, and long-term neighborhood planning.

AB 325 and Rental Pricing Software

As of January 1, 2026, California’s AB 325 is in effect. To be clear:

SFAA LANDLORD EXPO

SAVE THE DATE!

Join SFAA and local rental property owners for a free educational event covering all aspects of multifamily housing. Attendees will gain insight into the latest trends, products, and services in the multifamily housing industry. Consult with legal and management professionals, get to know service providers, improve your overall effectiveness at the free educational classes, and meet peers in the San Francisco rental property market. The event is free!

WHEN: 3/18/2026

WHERE: Fort Mason Center

To learn more about the Expo or to sponsor the event, contact stephanie@sfaa.org.

AB 325 does not prohibit landlords from using rental pricing software. It does not outlaw algorithms, and it does not prevent the use of public or private market information.

The law focuses on a narrower and more familiar concept: preventing competitors from coordinating prices, whether they do so directly or through a shared digital tool.

The law has two main purposes:

Reinforcing existing antitrust rules: For decades, California law has prohibited agreements among competitors to fix or coordinate prices. AB 325 simply makes clear that these rules apply even if pricesetting happens through software. Using a program does not create an exception to longstanding law.

Prohibiting coercion: AB 325 also makes it unlawful to pressure or require others to use a shared pricing tool. This reinforces existing principles that businesses must make independent decisions about their pricing.

Importantly, the law does not declare any specific type of pricing software illegal. The key question remains the same as before: whether the overall conduct results in coordinated, anti-competitive behavior.

For housing providers, the bottom line is that rental pricing tools remain lawful to use, so long as decisions are made independently and not as part of a coordinated effort among competitors.

Cleanliness and Safety Initiatives

San Francisco is stepping up efforts to improve street conditions around residential and commercial corridors. The city is expanding ambassador teams, adding more cleaning crews, and coordinating with merchants and neighborhood groups to target hot spots near transit lines and dense housing areas.

Early expansions include more frequent sidewalk cleaning, increased visibility from ambassadors, and pilot programs aimed at reducing vandalism and nuisance activity.

These efforts may help improve the environment around buildings, reduce complaints, and support retention efforts. The city plans to review neighborhood feedback throughout 2026 and adjust resources to where they’re most effective.

Informal Review Deadline—March 31

If you believe your property’s assessed value is higher than the market value, you may request an Informal Assessment Review between January 2 and March 31, 2026. This applies to single-family dwellings, residential condominiums, townhouses, live-work lofts, and cooperative units.

We’ve heard from quite a few members who filled out the form and ended up saving thousands on their tax bill. Why not give it a shot?

Online submissions are preferable (sfassessor.org > Forms & Notices), but alternately you may send your request to:

San Francisco Assessor-Recorder’s Office, Attn: Informal Review

1 Dr. Carlton B. Goodlett Place City Hall, Room 190 San Francisco, CA 94102

Fax: (415) 554-7915

email: InformalReviewRP@sfgov.org

Be sure to keep a copy for your records.

SFAA 2026 Tenancy Agreement

The SFAA lease committee and attorney panel are working tirelessly to review feedback from members and update SFAA’s Residential Tenancy Agreement for 2026.

Electronic Leases

Transitioning from printed leases to electronic leases has a variety of benefits—and we encourage you to make the change! E-leases streamline operations, enhance the tenant experience, and ultimately prevent landlords from future headaches.

E-leases offer a convenient and paperless process, allowing landlords to draft, share, review, sign, and access leases online. This eliminates the need for physical paperwork and reduces the risk of lost or damaged paper leases.

Electronic signatures allow landlords and tenants to sign agreements remotely, eliminating the need for in-person meetings and accelerating the leasing process. This is particularly advantageous for attracting and accommodating tenants relocating from different areas or those with busy schedules.

Not to mention, moving to e-leases reduces paper consumption, ink usage, physical filing systems, and transportation-related carbon emissions.

SFAA Update

All SFAA staff members are available to assist you every day of the week. Rental forms can be accessed online at sfaa. org. The best way to have your questions

RENTAL ROUNDUP

HIGHLIGHTS FROM SFAA’S NOVEMBER MEMBERSHIP MEETING

The San Francisco Apartment Association’s November membership meeting brought together a full room of housing providers for the final Legal Q&A of the year. Dave Wasserman of Wasserman San Francisco moderated the panel, which was attended by Steven C. Williams of Fried, Willams & Grice Conner, Ed Singer of Singer and Scott, P.C., and Kevin Greenquist of Zanghi Torres Adams, LLP.

The legal panel addressed a wide range of member questions reflecting the everyday challenges of operating in San Francisco: assistive animals and nuisance behavior, criminal background checks, package-theft issues tied to remote buzz-in systems, and closing aging garbage chutes while navigating recycling and fire-safety requirements. The group also fielded questions about utilities and RUBS billing, security-deposit interest rules, subletting and long-term guests, and the importance of documentation when dealing with marijuana smoke, noise complaints, or hoarding situations.

State law was another point of interest, particularly AB 1482, which affects single-family homes and other units not covered by local rent control. The panel emphasized the importance of the required exemption language and discussed the options available to owners if disclosures were missed at the start of the tenancy.

Throughout the session, the attorneys underscored consistent themes: habitability concerns require timely attention; nuisance cases hinge on credible tenant witnesses; and certain long-standing practices—like by-the-room rentals or RUBS—carry growing risk in today’s regulatory climate. They also noted the practical reality of enforcement in San Francisco, where jury expectations and fairness considerations shape outcomes as much as legal theory.

THANK YOU TO THE EVENT SPONSOR ARCH PLUMBING!

SFAA’S MONTHLY MEMBERSHIP MEETINGS ARE FREE TO MEMBERS.

NEXT UP:

In-Person Member Meeting

DATE:

Wednesday, January 21, 2026

LOCATION:

Jewish community Center 3200 California Street

Fisher Family Room 5:00 - 7:00 pm

TOPIC:

Protect yourself and your investment; 2026 lease changes; how to screen applicants; and insurance.

SPONSOR: R&L Plumbing

Fire and Water Damage Recovery

Hamilton Zanze

Clearing with Care

written by KEN COFFLIN

When hoarding becomes a life-safety emergency: a guide to fast, legal, and humane resolution.

Editor’s Note: This article is written by retired SFFD Fire Marshal Ken Cofflin, whose twenty-seven-year career included work as a firefighter, inspector, captain, and ultimately the Fire Marshal in the Bureau of Fire Prevention & Investigation. Ken now brings that expertise to his new consulting practice, Code 403 LLC, where he helps property owners navigate fire and building codes with clarity and confidence. What follows is his practical, safety-driven roadmap for addressing hoarding hazards in rental housing.

A single hoarded apartment in an otherwise well-run building can quietly turn into a ticking time bomb. Stacked newspapers, blocked doors, overloaded power strips, and bags of belongings pressed against heaters may look like “just clutter,” but in reality, they create a serious fire and life-safety hazard. If a fire starts in that one unit, the result can be injury or death, multiple displaced households, substantial structural damage, months of repairs, and enormous liability.

For San Francisco owners, the fastest legal way to resolve a hoarding problem, whether it ends in a cleanedup unit or an eviction, is neither to ignore it nor to overreact. It is to move quickly, methodically, and compassionately: documenting hazards, engaging the San Francisco Fire Department (SFFD) early, aligning with other City agencies, and giving the tenant real opportunities to fix the problem.

This article outlines a practical, owner-focused strategy that balances three goals: protecting life safety, complying with San Francisco’s dense regulatory framework, and treating the tenant as a person in crisis, not simply a problem to be removed.

Recognizing When Hoarding Becomes a Life-Safety Issue

The first critical step is a mindset shift. Hoarding is not just “messy housekeeping.” Once it starts to affect exits, egress windows, smoke alarms, sprinklers, or the ability of firefighters to get inside a unit, you are firmly in the realm of fire and building safety—and you, as the owner, are responsible for abating those hazards.

At the first credible sign of a serious problem (e.g., items spilling into common areas, strong odors, pests, reports of blocked doors or windows) an owner should begin documenting. Photographs of conditions visible from common areas, written complaints from other tenants, and records of any prior warnings or conversations with the occupant will become the backbone of any enforcement action or eventual legal proceeding.

At the same time, review the lease and house rules. Most well-drafted agreements include clauses which prohibit tenants from creating fire hazards, blocking exits, and keeping unsanitary or unsafe conditions; as well as

provisions requiring tenants to provide access for inspections and repairs. These contract terms will later support both your communications with the tenant and any just-cause eviction proceedings if the problem is not resolved.

A professional first contact with the tenant should be written, factual, and calm. The purpose at this stage is not to threaten eviction; it is to put the concerns on record, request access to the unit, and communicate that your goal is to keep them safely housed if the hazards can be corrected.

Engaging SFFD Early

Many owners wait too long to involve the San Francisco Fire Department, fearing that “calling the Fire Department” will automatically trigger penalties or red tags. In reality, early engagement with SFFD’s Bureau of Fire Prevention (BFP) and, where appropriate, the City’s Accelerated Code Enforcement (ACE) program is often the fastest way to get clarity on the level of risk and a concrete path to correction.

Complaints about fire safety, including hoarding, can be made through 311 or directly to the Bureau of Fire Prevention. When a fire inspector responds, it is in the owner’s interest to be available, cooperative, and transparent. Inspectors will confirm whether conditions violate the Fire Code—blocked egress, compromised smoke alarms or sprinklers, excessive combustible loading, or other hazards. If violations are found, the inspector will issue a Notice of Violation (NOV) to the owner.

That NOV is not just a warning; it is a powerful tool. It describes the specific

fire code sections violated, the hazardous conditions, and the timeline for correction and reinspection. It also lays the foundation for further enforcement steps, including SF Fire Marshal Administrative Hearings, Orders to Abate, Orders to Vacate, and ultimately referral to the City Attorney if the problem persists. For an owner trying to move a case forward, the NOV transforms a subjective dispute into an objective, documented safety issue.

The most effective owners treat BFP and ACE as partners, not adversaries. They meet deadlines, provide access, show inspectors their own documentation, and communicate their willingness to correct hazards as quickly as is legally and practically possible.

Running a Parallel “Support Track” for the Tenant

Speed and success in hoarding cases come from pursuing two tracks at once: enforcement and support. Most chronic hoarding behavior is tied to mental health, trauma, aging, or disability. In San Francisco, there is a robust network of agencies and nonprofits that specialize in helping people with hoarding disorders reduce risk and remain housed.

Owners who want the fastest defensible resolution—whether that means a stabilized tenancy or a justified eviction—make use of these resources. They typically will contact:

• Adult Protective Services (APS) when the tenant is an older adult or a dependent adult whose hoarding may constitute self-neglect. APS can assess risk, offer case management, and, in some circumstances, involve the courts.

• The Mental Health Association of San Francisco (MHASF) and its hoarding and cluttering programs, which provide peer support groups, structured behavioral programs, and resources specifically designed to reduce eviction risk.

• San Francisco Department of Public Health for behavioral-health services

and referrals for treatment of hoarding disorder and related conditions.

Providing the tenant with written information about these resources, offering to facilitate contact with them, and making clear that the owner’s goal is to keep the tenant safely housed if the hazards can be corrected accomplishes two important things. It gives the resident a genuine chance at stabilization and it creates a record showing that the owner has explored reasonable accommodations and supportive options before moving toward eviction.

Fire Code Enforcement Process

Once the fire department has issued a Notice of Violation, the case enters the formal Fire Code enforcement track. For owners, this is not a process to be passively endured; it is the engine that can move an otherwise stalled situation toward resolution.

Responding promptly and thoughtfully to a NOV is critical. The owner should develop an abatement plan that addresses what BFP has identified: clearing paths of travel, restoring clearance around heaters and appliances, unblocking window access, ensuring detectors and sprinklers are unobstructed, and removing excessive combustible material. The plan may require professional hoarding-cleanup contractors, organizers, or junk-removal services who understand how to work in occupied units and, where needed, with vulnerable residents.

In cases where compliance has not been met, the SFFD will escalate NOVs to administrative hearings, leading to Orders to Abate and sometimes an Orders to Vacate against the property. For the owner, these orders can be used, in turn, to convince the tenant and any support agencies that immediate and substantial changes are no longer optional; they are legally required and time bound.

If the case is taken up by ACE, the tempo increases. ACE inspectors focus on repeat offenders and high-risk properties, coordinate closely with the City Attorney, and

use reinspection fees and tight timelines to push compliance. An owner who is ready with a realistic abatement plan, and who can demonstrate cooperation at every step, is far more likely to see the City’s enforcement apparatus become an ally in compelling the tenant’s cooperation.

Negotiated Cleanup: Often the Fastest Practical Fix

Although it is tempting to view litigation as the ultimate solution, many hoarding situations can be resolved more quickly and with less risk through a structured, negotiated cleanup rather than a contested eviction.

San Francisco’s Rent Board Alternative Dispute Resolution (ADR) program can be a particularly useful forum. In ADR, landlords and tenants sit down, often with counsel, and work out a written agreement that might include a cleaning schedule, the use of professional services, allocation of costs, interim inspection dates, and specific “success criteria” based on Fire and Health Code requirements.

Owners, together with their attorneys, can also craft private abatement agreements that dovetail with fire department orders and health department requirements. These agreements typically outline concrete deadlines, allow the owner limited inspection rights to verify progress, and clarify the consequences if the tenant does not comply.

Done correctly, this approach moves faster than the court system. It gives the tenant a path to remain in the unit if they follow through, and it provides the owner with a strong evidentiary record in case the tenant later fails to honor the agreement and eviction becomes unavoidable.

When to Pivot Toward Eviction

Despite best efforts, there are tenants who either cannot or will not bring their unit to a safe condition. At some point, the risk to other occupants and to the owner becomes unacceptable. In San Francisco, where most units are covered by the

Move-Out Mix-Up

written by VARIOUS AUTHORS

How to respond when a tenant decides to stay after giving notice and you’ve already promised the unit to new tenants.

Q.A tenant gave her 30-day notice to vacate. I quickly found new tenants and signed a lease with them. But now the current tenant wants to rescind the notice to vacate. Since I have already signed a new lease, I would rather not accept this rescission. What are my options?

A. Unfortunately, your options are limited. Tenants in San Francisco may unilaterally rescind their notices to vacate before they move out. They can do that because a failure to honor or otherwise comply with a tenant notice to vacate is not a “just cause” reason to terminate the tenancy, meaning your recourse under the local rent law won’t include compelling the existing resident to leave.

And since you have already signed up a for a new tenancy, and because two tenancies cannot occupy the same space at the same time, you might be liable to the folks that have a new rental contract with you but are unable to move in as planned. The lesson imparted by this scenario is to never sign a new residential lease until the prior occupants have permanently vacated, period. Even if that means the incurring of some down time, so be it.

With regard to recourse, the current SFAA Tenancy Agreement states as follows:

“If Tenant intends to vacate at the end of the original term of this Agreement, or at any other time after the original term of this Agreement, Tenant must give Owner at least thirty (30) days prior, written notice of Tenant’s intention to terminate the tenancy and vacate the Premises. Tenant may rescind said notice within five (5) calendar days after it is served on Owner without incurring liability to any person. Such rescission must be in writing, and delivered to Owner. Thereafter, if Tenant fails to vacate the Premises on or before the date set forth in Tenant’s notice, Tenant shall be liable for any costs incurred by Owner or any third parties who relied upon Tenant’s notice terminating the tenancy. Tenant’s failure to pay any such sums within twenty (20) days after demand shall be deemed a material breach of the Agreement.”

Even without this lease covenant, a resident that gives notice and then fails to adhere to it may ultimately become liable to you if the hopeful occupants sue for their money damages when you cannot give them their desired new home. But, as is lamented over and over again in these discussions, actually collecting from current or former

tenants poses logistical challenges and, as stated above, at the end of the day, the people you signed the new lease with will not get what they want. Thus, let the following be repeated: Never sign on to a new tenancy until the existing one has been extinguished by all occupants, including subtenants, guests, and other inhabitants occupying the rental housing.

Indeed, remember that even if the actual tenants give notice and thereafter depart as announced, if they leave others behind, you confront the exact same problem of not being able to deliver the housing that you contractually promised to someone else.

So, with regard to the hopeful renters that signed the new lease with you but are unable to move in, the good news is that their damages are limited to incurred moving bills and perhaps the expense of having to find a new comparable dwelling on short notice, which may entail holdover rents, hotel fees, and other temporary lodging costs. What likely cannot be sought are punitive damages, attorney fees, and statutory penalties.

Finally, for those of you doing buy-out agreements, remember that the buyout law affords the tenant a nonwaivable 45-day rescission period, so even if someone leaves before the expiration of that timeframe, they can always come back within 45 days after they signed the buy-out contract—no matter what you have done or are planning to with the apartment.

—Dave Wasserman

HIDDEN HEROES

Written by PAM MCELROY

October’s Trophy Awards brought the rental housing community together with real momentum, filling the St. Regis ballroom with owners, managers, on-site staff, maintenance teams, accountants, leasing professionals, and industry partners. Mayor Daniel Lurie, District Attorney

Brooke Jenkins, Senator Scott Wiener, and Supervisors

Rafael Mandelman, Danny Sauter, and Stephen Sherrill joined the celebration, recognizing the often unseen work that keeps San Francisco’s housing ecosystem moving.

Nominees represented every corner of the profession— from small teams and new leaders to long-established experts whose dedication strengthens entire buildings. What stood out most was the breadth of stories: growth, problemsolving, mentorship, resident care, and a shared commitment to doing the work the right way.

Read on to meet the 2025 Trophy Award winners—and celebrate the people who help San Francisco thrive.

Accounting Professional, More than 1,500 Units

Michelle Barrios, Gaetani Real Estate

For Michelle, winning was exciting — but “just being nominated made me happy.” She’s proud to be part of a category where accounting professionals work hard behind the scenes every day, and she appreciates SFAA for recognizing each corner of the industry.

She believes her win comes from teamwork: “Supporting my peers and lending a helping hand” has always been her approach. She loves assisting others, whether through a simple transaction or helping someone understand a financial situation more clearly.

Her proudest accomplishment is her growth at Gaetani. Starting six years ago as a filing clerk and now becoming a

Jr. Accountant, she says, “Doing what I love is very fulfilling.” She also loves San Francisco — especially its diversity, culture, and “amazing food.”

Accounting Professional, Fewer than 1,500 Units

Jenna Story, Vertex Property Group

Known for her tenacity and steady, day-by-day approach, Jenna helped guide Vertex through a year of major transition with resilience and heart. As an accounting professional, she finds her greatest pride in the positive feedback she receives from tenants and owners—clear reminders that her work makes a meaningful impact. Grateful to have spent fifteen years living and working in San Francisco, she values helping others experience the city she loves.

This year’s challenges became turning points that strengthened both her skills and her close-knit team, whose support she credits every step of the way. She encourages newcomers to “work hard, stay focused, and take each day headon.” Her Trophy Award now sits proudly on the top shelf of the accounting office.

Administrative Professional of the Year

Elia Figueroa, Beam Properties Inc.

For Elia, great communication and a tightly connected team set her building apart. She loves the “bright, beautiful energy” of coworkers who support one another. A major turning point in her career was helping start a small business — an experience that taught her the power of being respected and heard, and led her to where she is today.

Elia hopes this recognition inspires her team to keep growing together. Her trophy sits on her desk as a reminder of focus and commitment. Working in San Francisco keeps her connected to the community’s real needs. She thanks the entire team, especially managers Julia Lo and Vickie

SFAA’s Trophy Awards were a big success, celebrating excellence across San Francisco Housing.

A Challenging Environment Has Created Unique Opportunities

Rising interest rates have had a significant impact on the San Francisco sales market. Experience and first hand knowledge navigating these tricky times matters most. We are not guessing… You shouldn’t be either!

Wong, for their trust. Her advice: “Stay curious and never stop learning.”

“This award is the beginning of something meaningful.”

Assistant Property Manager

Ada Song

West Coast Property Management & Maintenance

As an Assistant Property Manager, Ada leads with empathy, clarity, and a commitment to making every resident feel at home. She stays ahead of issues, supports tenants through clear communication, and finds joy in the small, meaningful interactions that show her work matters. Strengthening relationships with residents, vendors, maintenance staff, and her team has been a defining part of her growth and the foundation of smooth, responsive operations.

This award affirms the dedication she brings to her role and the teamwork that lifts it. Grateful for her colleagues at West Coast Property Management and the vendors who show up every day, she’ll keep her trophy on her desk as a reminder to continue learning, growing, and serving San Francisco’s diverse community.

Community Impact

Whitney Urbiztondo, 2B Living

Whitney is driven by connection. She finds the greatest joy in building strong, trusting relationships with tenants, vendors, and colleagues, and credits that collaborative spirit as the foundation of her work. Known for leaning into teamwork, she regularly relies on her colleagues as a sounding board when navigating complex challenges.

This recognition reflects Whitney’s belief that community impact is never a solo effort. She proudly displays her Trophy Award where visitors see it first—a reminder of shared success and support. Her advice to those entering the industry is simple and grounded: Don’t be afraid to ask for help. Growth, she notes, comes from learning together and continuously leaning on the people around you.

Community Manager of the Year

Jaime Davila, Greystar

Community Manager Jaime Davila attributes his building’s success to a team focused on resident care—“making people feel at home.” Helping residents find the right fit brings him the most joy.

In five years, he has completed a property sale, led a lease-up, and now oversees a major San Francisco community. This award reminds him to “keep pushing forward.”

His trophy is displayed in his office at 1333 Gough Street. He values San Francisco’s diversity and the chance to create positive resident experiences. Davila credits mentor Anthony Carungay,

ACM Michael Fetsko, and his full team. His advice: “Don’t give up—hard work adds up.”

Best Amenities of the Year

Avery 450, Related

At Avery 450, residents continually praise the Equinox-curated fitness center—a “true luxury experience” with professionalgrade equipment and boutique touches like eucalyptus towels. The building’s amenity philosophy centers on functional luxury and convenience, creating spaces that feel like natural extensions of home.

Wellness and community are at the heart of the program. The fitness center, coworking areas, lounges, and outdoor spaces help residents balance self-care, productivity, and social connection, while also supporting a strong event culture.

To keep amenities fresh, the team evaluates usage trends and feedback, updating equipment, refreshing décor, and rotating micro-market selections. The micro-market was the biggest challenge, requiring careful planning of layout, technology, and curated products.

Resident input guides nearly every improvement. And while the Equinox gym is a highlight, the Level 32 amenity floor—with coworking spaces, media and game rooms, and a demonstration kitchen—best reflects the building’s identity: exceptional, purposeful, and truly high-end.

Green Building of the Year

Mason on Mariposa, Related

At Mason on Mariposa, sustainability is truly “woven into the foundation” of the community. As a LEED-certified property, Mason blends eco-conscious design with the elevated living standards residents expect—from rooftop solar panels to intuitive composting and recycling programs. The team is especially proud of its expansive green spaces and water-efficient landscaping, which not only reduce heat retention and improve air quality but also create natural gathering places throughout the Paseo and inner courtyards.

Managing more than 160 trees and complex mechanical systems has reinforced the value of “meaningful, environmentally responsible choices.” Reduced irrigation needs, healthier plant growth, and increased resident engagement reflect that commitment.

The Paseo, designed as a green corridor, enhances biodiversity and keeps pedestrian pathways cooler. Clear waste-sorting education helps residents participate in Mason on Mariposa’s sustainability efforts.

While maintaining a green building presents challenges, proactive planning and partnerships with vendors who “think green” keep progress steady. “We are incredibly proud of this

recognition,” the team shared—a testament to a community rooted in environmental care.

General Manager of the Year

Vickie Wong, Beam Properties Inc.

What set Vickie apart this year was her adaptability and personal touch—staying accessible, responding quickly, and ensuring every resident felt heard. She takes pride in solving problems fast and supporting her community. Her most meaningful accomplishment has been her own growth: starting as a receptionist with no property management experience and becoming a trusted leader as Beam Properties expanded.

Vickie’s award sits proudly on her desk, further motivating her team to continue with the same dedication and communication. She appreciates San Francisco’s diversity and the unique personality of every building. She credits partners Darius Chan and George Mak, her clients, vendors, and former mentor Eric Andresen. Her advice to newcomers: “Be patient, ask questions, and keep going.”

“This award means a lot—for me and for Beam.”

Maintenance Technician of the Year

Roberto Campos, Green Tree Property Management Company

Robert’s “responsibility, commitment, and dedication,” is what sets him apart from the rest. His greatest joy comes from seeing residents happy with the quality of his work. One of his proudest achievements is being part of a prestigious, supportive company where his skills can grow.

Roberto hopes this recognition inspires his colleagues as well: “They see my effort and will strive toward the same goals.” He plans to display the award first in his supervisor’s office, then at home as a reminder of his daily hard work.

He appreciates being part of the Green Tree paint and clean team and thanks his supervisors for always supporting him. His advice to newcomers: “Strive tirelessly—your goals and dreams will come.”

Industry Administrative Professional of the Year

Paula Ramirez, R & L Plumbing

Communication and consistency are important to Paula. “I take pride in being reliable,” she said, especially when juggling multiple tasks. She finds joy in watching teamwork come together and ensuring technicians and clients have what they need. One standout accomplishment was successfully tracking projects— “something our team had been trying to do for a long time.”

Being recognized with a Trophy Award motivates her to keep giving her best every day. Her trophy sits in her office as a daily reminder of that commitment. Paula appreciates serving San Francisco residents who value their homes and community. She

credits project managers Danilo Gonzalez, Evelio Perez, Israel Limón, Saúl Zelaya, and owner Lary Bustillos. Her advice: “Be patient, stay curious.”

Industry Partner of the Year

Kim Boyd-Bermingham, Rent Board Passthroughs Kim’s strength lies in her ability to analyze each client’s situation and determine the smartest path forward. “Sometimes the best plan is not filing a petition at all,” she notes. Helping people make sense of San Francisco’s complicated Rent Board rules and avoid missteps is the part of the work she finds most rewarding.

After twenty-five years of building her expertise and assisting thousands of owners and tenants, this recognition feels especially meaningful. She’ll keep the trophy in her office, where it can greet her each morning.

A San Francisco native, Kim loves the city’s nuances and the opportunity to educate both landlords and tenants on how rent control truly works. She credits Janan and the SFAA team, mentors Jo Biel and Eric Andresen, and her long-standing relationships with Rent Board staff and judges. For those entering the industry, she encourages listening closely, respecting every perspective, and staying curious about all facets of housing.

Industry Professional

Hai Feng (Phillip) Huang, R & L Plumbing

Phillip was recognized for the steady, people-first approach he brings to his work every day. What he enjoys most is being able to show up when it matters—whether that means responding to a flooded building or solving a tough problem for someone who needs help. He also loves working in San Francisco, where the constant activity and wide range of buildings keep the work engaging and fast-paced.

Over the years, Phillip has learned a great deal from colleagues and mentors. One piece of advice from his time as an apprentice has guided him throughout his career: work hard, be reliable, and always deliver quality work. By living out that advice, Phillip has built a reputation he’s proud of, leading to this well-deserved recognition.

Leasing Agent

Tara Cooley, Rentals Inc.

Tara brings authenticity, humor, and hands-on care to a process that’s often anything but easy. Known for being “available, honest, and straightforward,” she sees leasing as both service and storytelling—helping newcomers navigate San Francisco while staying deeply connected to clients long after tours end.

This year, Tara also organized community fundraisers supporting displaced tenants and St. Anthony’s 75th anniversary clothing drive, reflecting her belief that housing work extends

Advocacy in Action

Written by PAM MCELROY

In San Francisco, the role of a housing provider is always complicated. Regulations shift, political winds change, and the financial and legal landscape demands constant attention. In 2025, those realities remained front and center—but so did the backing of the San Francisco Apartment Association.

Throughout 2025, SFAA advanced its mission on multiple fronts: in the courts, at City Hall, at the ballot box, and in the everyday operational details that matter most to owners. From headline legal victories to behind-the-scenes advocacy and member resources, 2025 became a year that delivered both immediate relief and long-term protection for San Francisco’s rental housing community.

Vacancy Tax Defeated

The most significant legal headline of the year centered on San Francisco’s vacancy tax. Originally passed by voter initiative in 2022, the ordinance imposed escalating taxes on residential units classified as “vacant.” The measure was framed as a policy tool to address perceived underutilization of housing, but for many owners it represented an unprecedented intrusion on property rights—one that punished lawful business decisions and family-use scenarios.

SFAA joined a coalition of individual property owners to challenge the measure in San Francisco Superior Court on multiple constitutional grounds. The court agreed with the plaintiffs, issuing a sweeping ruling in late 2024 that struck down the vacancy tax in its entirety. The court found the law violated the Fifth Amendment’s Takings Clause, conflicted with the Ellis Act, and infringed on due-process, equal-protection, and privacy rights under both the U.S. and California Constitutions.

Although the City of San Francisco promptly appealed the decision to the California Court of Appeal, the practical effect in 2025 was immediate. By the City’s own estimates, the overturned tax spared property owners approximately $15 million in vacancy-tax liability in 2025 alone. For members, this translated into real financial stability—dollars that could instead support capital improvements, seismic upgrades, deferred maintenance, reserve funds, and responsible long-term ownership.

Restoring Statewide Consistency to Three-Day Notices

Another critical win affecting daily operations followed the Court of Appeal’s September 2024 decision striking down San Francisco’s local 10-day “warning and cure” requirement. The ordinance had mandated that landlords issue an additional city-specific notice before serving the state-mandated three-day notice to cure or quit—effectively layering a local procedure on top of California’s unlawful detainer framework.

SFAA, alongside Small Property Owners of San Francisco, challenged the ordinance, arguing that eviction procedures are governed by state law and cannot be altered by local governments. The appellate court agreed, holding the ordinance fully preempted and void on its face.

SFAA’s year of legal victories, policy progress, and stronger protections for San Francisco’s rental community.

In 2025, the ruling restored uniformity to the early stages of the eviction process. Housing providers once again relied on a consistent statewide framework, without added local delays that had extended periods of nonpayment and compliance uncertainty. The decision reinforced an essential principle: while cities may regulate housing in many ways, they cannot rewrite core procedural rights established by the State of California.

Preserving the Integrity of Court Settlements

The ripple effects of SFAA’s earlier legal challenge to the City’s buyout reclassification rules continued to benefit members in 2025. San Francisco’s Ordinance 3620 had attempted to redefine court-approved eviction settlements as regulated “buyouts,” subjecting them to disclosure requirements, waiting periods, and registration mandates more appropriate for voluntary negotiations conducted outside of litigation.

The court struck down the ordinance in 2023, finding that it improperly interfered with the judicial process and the constitutional right of access to the courts. The City was also ordered to reimburse SFAA nearly $100,000 in legal fees—an unusually strong rebuke.

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In practice, the ruling preserved the ability of landlords and tenants to resolve disputes privately and efficiently under judicial supervision, without added bureaucratic oversight. In 2025, this clarity continued to protect owners navigating complex, high-stakes tenancy disputes.

Recology and Waste Compliance

In a meaningful win for San Francisco housing providers, SFAA and its members helped reduce a proposed multi-year rate increase from Recology that would have significantly raised operating costs for apartment buildings citywide. Recology’s original three-year proposal called for a 30% increase in rates. Through coordinated advocacy, that increase was scaled back by roughly 7%, removing an estimated $70 million from the original proposal. While the final changes to

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individual bills will be modest, without member action there would have been no reduction at all.

The Final Rate Order reflects a 5.94% reduction for 2026, a 6.81% cumulative reduction for 2027, and a 7.461% cumulative reduction for 2028, and it eliminates the contingent mixed-waste processing facility schedule.

The Residential Tenancy Agreement

SFAA’s Residential Tenancy Agreement is one of the most widely used tools by local housing providers. Each year, it is carefully reviewed and updated to reflect changes in state and local law, court decisions, and evolving compliance requirements. The SFAA lease serves as a critical risk-management resource in one of the most highly regulated rental markets in the country.

Work is underway on the 2026 SFAA Lease, with SFAA and its volunteer attorney panel diligently reviewing new legal developments to ensure the next edition is accurate, practical, and protective of members’ interests. The updated lease will be released as soon as the review process is complete, continuing SFAA’s commitment to providing members with timely, reliable legal tools.

Looking Ahead

Years past have demonstrated that organized, member-supported advocacy works. The victories achieved this were the result of sustained investment, legal diligence, and an engaged membership that understands the long view.

The year ahead will bring new challenges, but also new opportunities to protect property rights, improve housing quality, and contribute to a more stable rental housing environment for owners and residents alike.

Donations to the SFAA Legal Fund enable the SFAA to challenge unlawful regulations and defend housing providers’ rights in court. To make a tax-deductible donation, visit sfaa.org.

JANAN NEW EXECUTIVE DIRECTOR 33 YEARS

Q. What brought you to SFAA, and what has kept you here?

A. SFAA was looking for a new executive director after the former director joined the office of newly elected Senator Diane Feinstein. I had just wrapped up work on a political campaign, so timing was perfect. I’ve stayed because I like the people I work with, City politics, real estate, and the ability to run the business without a lot of interference.

Q. How has your role evolved over the years?

A. When I started, there were two part-time employees and a $110,000 budget. There was a telephone answering machine and a fax machine. No internet. If I wanted a copy of a piece of legislation, it would arrive via a long fax that needed to be cut apart, or I would drive to City Hall to pick it up. We probably worked on one piece of legislation a year. In 2025, we have six full-time employees, a $2 million annual budget, and are juggling two or more pieces of legislation each year. We now attend numerous task force meetings and manage several lawsuits against the City and County of San Francisco.

Q. What sparks joy in your day-to-day work?

A. The people I encounter and the different issues that come up. It is never dull. When I can help resolve someone’s problem, I am happy.

Q. What do you like most about San Francisco?

A. Its irreverence for conventional thought and the weather.

Q. What’s your ideal way to spend a day off in San Francisco?

A. At a sunny baseball game, watching the San Francisco Giants win.

CRYSTAL WANG ACCOUNTANT 25 YEARS

Q. If you had to describe the SFAA staff in three words, what would they be?

A. Supportive, reliable, collaborative.

Q. What do you love most about San Francisco?

A. The vibrant neighborhoods, incredible food from around the world, and welcoming atmosphere that celebrates different backgrounds and ideas. I also appreciate the scenic views—from the Golden Gate Bridge to the waterfront—and the way the city combines urban life with access to nature.

WHO’S WHO

Q. What’s your ideal way to spend a day off in San Francisco?

A. I’d start with a peaceful morning walk through the Presidio and the Tunnel Tops, enjoying the fresh air and views of the Bay. After that, I’d have brunch at a cozy spot in the neighborhood. In the afternoon, I’d spend a few hours at a museum, taking time to explore and unwind. I’d end the day by watching the sunset at the Sutro Bath.

Q. What’s your favorite neighborhood and why?

A. The Richmond district. It has a relaxed, welcoming feel and a true sense of community. I enjoy exploring the local restaurants and markets. I also love how close it is to beautiful areas like Golden Gate Park, the Presidio, and the beach.

Q. What’s one piece of advice you’d give a new landlord navigating San Francisco for the first time?

A. Join SFAA and make use of the SFAA Residential Lease Agreement.

VANESSA KHALEEL DEPUTY DIRECTOR 20 YEARS

Q. What brought you to SFAA, and what has kept you here?

A. My grandparents owned two rental homes in San Francisco, and after my grandfather retired from the SFFD, he built a second career in real estate. I grew up watching how much pride they took in caring for their tenants and their city. Working with SFAA lets me stay connected to that legacy. I still genuinely enjoy helping small landlords who remind me of my Gram and Pops—and I feel lucky to support a community that feels so familiar.

Q. What sparks joy in your day-to-day work?

Being a housing provider is no easy task, and I get a lot of satisfaction from helping owners untangle challenges. Sometimes that means diving into complicated questions, and other times it’s simply encouraging someone to take a few deep breaths and letting them know they’re not alone. Creating a little levity—even on the most stressful days—goes a long way. When I can help someone feel lighter or more hopeful, that’s the best part of my job.

Q. What career accomplishment are you most proud of?

A. I’m especially proud of the annual Trophy Awards. This industry can be intense, and I love seeing people who work so hard finally have a night where they’re celebrated. It’s the one time each year when we all get to step back, enjoy ourselves, and cheer each other on. Bringing that joy to the community means a lot to me.

WHO AT SFAA

Q. If you had to describe the SFAA staff in three words, what would they be?

A. Loyal, engaged, food motivated.

Q. What do you love most about San Francisco?

The fresh air and crab season.

MARIA SHEA MEMBERSHIP SERVICES 19 YEARS

Q. What brought you to SFAA, and what has kept you here?

A. I joined SFAA fresh out of college because I was drawn to an organization that truly supports its members and makes a meaningful impact in the housing industry. I wanted to learn and help mom-and-pop owners like my parents. I’ve stayed because of the opportunities for professional growth, the chance to connect with and support members every day, and being part of a team that feels like family.

Q. What sparks joy in your day-to-day work?

A. Connecting with members and helping them solve problems. I love it when I can guide someone through a tricky situation or connect them with exactly what they need. The best part is hearing that sigh of relief or sense of ease in their voice at the end of a call.

Q. If you had to describe the SFAA staff in three words, what would they be?

A. Supportive, friendly, knowledgeable

Q. What do you love most about San Francisco?

A. I love that it’s a big city with a small-town vibe where you always run into someone you know. There’s a real sense of community here, and that’s what I love most. Being a San Francisco native is something I’m truly proud of.

Q. What’s your ideal way to spend a day off in San Francisco?

A. A bike ride along the Great Highway and into Golden Gate Park with my two little sidekicks, Mari (7) and Tino (4). We cruise around, burn off some kid energy, and then reward ourselves with a picnic in the park. Ending the day at Polly Ann’s for some ice cream!

CHARLEY GOSS GOVERNMENT & COMMUNITY AFFAIRS MANAGER

15 YEARS

Q. What brought you to SFAA, and what has kept you here?

A. I interned at SFAA one summer while in college. I was lucky enough that SFAA needed help while Vanessa

Khaleel, our Deputy Director, was on maternity leave. I started three days after I graduated, I and haven’t left. It has been gratifying to help rental property owners navigate an (unfortunately) increasingly complex web of regulations and requirements, and advocate on their behalf at City Hall.

Q. How has your role evolved over the years?

A. I started in a more administrative role, helping with whatever needed to be done at the SFAA office. Under Janan New’s mentorship, I got more deeply involved in San Francisco politics and the legislative advocacy we do at City Hall and with various city departments. Today, we regularly interface with elected officials and advocate for sensible, reasonable policy at the Board of Supervisors— not just on landlord-tenant issues, but also on revitalizing our economy, improving public safety, and returning to common-sense solutions to the problems our city faces.

Q. What sparks joy in your day-to-day work?

A. I enjoy working on issues that contribute to the betterment of San Francisco and helping to elect and support leaders who put San Francisco on the right track and represent us well in the state legislature. The policies that city government implements have a real impact on the quality of life of San Franciscans. I enjoy being a small part of a larger ecosystem of advocates and organizations that are pushing for progress here. Also, despite the media narrative about the landlord-tenant dynamic, most property owners are just regular people trying to operate a fair business and do right by everyone. Aside from that, we enjoy good food at SFAA. We’re lucky to work in Hayes Valley and have great coffee and restaurants to choose from every day.

Q. What’s something members might not realize goes on behind the scenes at SFAA?

A. We do a lot of outreach to ensure that maintenance and habitability issues are being adequately handled by landlords (mostly non-members) under our Code Enforcement Outreach Program. We ensure that apartments are well-maintained and that repair issues are addressed promptly. Many property owners don’t speak English as a first language or aren’t entirely clear about their repair responsibilities. Doing this outreach improves renters’ quality of life, contributes to harmonious landlord-tenant relationships, and helps property owners avoid litigation, disputes, and hearings at the Rent Board, all of which can be quite stressful and very costly.

STEPHANIE ALONZO WEBSITE ADMINISTRATOR 12 YEARS

Q. How has your role evolved over the years?

WHO’S WHO AT SFAA

A. I started off as an education specialist, and now I am the website administrator and SF Apartment Magazine Production Manager. I have evolved into new positions throughout my career.

Q. What’s something members might not realize goes on behind the scenes at SFAA?

A. All the day-to-day ins and outs of running a website and producing a high-quality magazine.

Q. What career accomplishment are you most proud of?

A. How far the website has come from when I started here in 2013. Also, our annual Trophy Awards, which we’ve elevated to a highly sought-after event, and the initiative to continue on the digital path of the new day and age.

Q. If you had to describe the SFAA staff in three words, what would they be?

A. Knowledgeable, well-established, fun.

Q. What do you love most about San Francisco?

A. All the fun people.

Q. What’s your ideal way to spend a day off in San Francisco?

A. Going to all the great restaurants, and of course, the SF Giants games.

Q. What’s your favorite neighborhood and why? Or what’s your favorite “hidden” spot?

A. The Mission District, as it’s an old haunt of mine, and the food around it is still some of the best.

Q. What’s the most memorable or funniest moment you’ve had while working at SFAA?

A. Celebrating the 100th year of the SFAA. Our awards show had so many great people.

LARA BOGARDUS KISICH MARKETING 12

YEARS

Q. What brought you to SFAA, and what has kept you here?

A. I first joined the San Francisco Apartment Association in 2003. Prior to SFAA, I spent several years working for a San Francisco property management company, was a licensed real estate agent, and was a resident manager for seven years at an 18-unit building in the Richmond District. During that time, my boss was serving as president of the SFAA Board of Directors, which gave me the opportunity to meet Janan New and ultimately led me to begin my career with the organization.

My connection to housing and property management began long before that. I was raised by teachers who owned rental property, and I often helped turn over units—cleaning blinds in a bathtub and preparing homes for new tenants. Those early experiences taught me the value of hard work and gave me a deep appreciation for the responsibilities that come with providing housing.

I remained at SFAA until 2007, when I stepped away following the birth of my first child. Three children and a decade later, in 2018, I returned to the association to cover for a colleague’s maternity leave. What began as a temporary role quickly became a permanent part-time position, and I have been proud to contribute to SFAA ever since.

Looking back over my career with SFAA brings me great happiness—especially knowing the impact of the counseling services we provide to small property owners, helping them navigate the complex and challenging San Francisco Rent Board laws.

GERSHAY CASTANEDA MEMBER SERVICES

4 YEARS

Q. If you had to describe the SFAA staff in three words, what would they be?

A. Supportive, efficient, and respectful.

Q. What do you love most about San Francisco?

A. The diverse cultures and the great food options that come with them. So much creative influence comes from San Francisco.

Q. If SFAA staff could take a field trip anywhere in SF, where would you go?

A. Probably the Chase Center to attend a Warriors game. We are big sports fans here and love the Warriors and the Giants.

Q. What is your favorite neighborhood in San Francisco?

North Beach. I love all the Italian food there. It’s also home to one of my favorite bars in the city, April Jean.

Q. What career accomplishment are you most proud of?

A. Getting through the first few months of my job—the housing industry was brand new to me. I passed my CCRM exam and quickly became familiar with the industry with the help of my amazing coworkers, for whom I am very thankful.

Restoring Properties. Reviving Peace of Mind.

Whether

Q. I manage a six-unit building, and a long-term tenant appears to be hoarding. Items are now spilling into the hallway, and neighbors are reporting strong odors and blocked exits. How should I address this?

A. You’re right to take this seriously. You’re describing a life-safety hazard, and California’s fire and building codes make you responsible for correcting it.

The first step is documenting what you can observe from common areas: photos of items blocking egress, written complaints, anything visible without entering the unit. Then issue a calm, factual written notice requesting access to the apartment. The goal here isn’t to threaten eviction; it’s to create a clear record and ensure the tenant understands that you’re addressing safety, not judging their housekeeping.

Next, contact SFFD’s Bureau of Fire Prevention. Many owners hesitate to involve SFFD early, but it’s the fastest way to get an objective assessment and a clear correction plan. If violations exist—blocked exits, obstructed alarms, excessive combustible loading—the inspector will issue a Notice of Violation, which becomes the legal backbone of any next steps.

Finally, run a parallel support track. Connect the tenant with resources like Adult Protective Services or the Mental Health Association of SF’s hoarding program. Offering support helps stabilize the situation and also demonstrates good-faith efforts if enforcement escalates later.

Act now, methodically, and with compassion to resolve hoarding cases quickly and defensibly.

—Ken Cofflin

The information contained in this article is general in nature. Consult the advice of an attorney for any specific problem. Dave Wasserman is with Wasserman Offices and can be reached at 415-567-9600. Ken Cofflin is with Code 403 LLC and can be

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San Francisco, CA • 94104

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just-cause provisions of the Rent Ordinance, the decision to seek eviction must be carefully prepared.

In hoarding cases, the most common justcause theories are nuisance or substantial interference with other tenants’ safety and comfort, substantial damage to the unit, and chronic violation of material lease terms after warnings and opportunities to cure. Refusal to provide lawful access for inspections or repairs can also supply a basis for termination.

To move efficiently toward eviction, the owner should already have:

• A series of written warnings and cure notices citing specific hazardous conditions, relevant lease clauses, and City code violations, each providing reasonable time to correct.

• Evidence that serious conditions persisted despite those opportunities—SFFD NOVs and Orders, health-department reports, photographs, and written complaints from other tenants.

• Documentation of supportive efforts: referrals to APS and MHASF, any accommodations offered, and records of attempts at mediation or negotiated cleanup.

At this phase, the owner’s next move should be to engage legal counsel experienced in San Francisco landlord-tenant litigation. Counsel can ensure that any notice to cure or quit, or notice to vacate, is technically correct, properly served, and filed with the Rent Board when required. They can also help navigate disability-accommodation issues and advise on the intersection between Rent Ordinance obligations and City mandates such as relocation assistance.

The key to a relatively swift eviction is not aggression; it is preparation. When the file shows extensive documentation, cooperative engagement with enforcement and

SFAA Needs You.

Support SFAA’s legal challenges to unjust legislation by donating to the SFAA Legal Fund. SFAA needs to stay relevant to remain effective. Help to further grow the legal fund. It will make a difference. Check out sfaa.org/Public/Fundraising/Give_Now to find out more.

*SFAA Legal Fund donations are tax deductible.

Follow SFAA on Twitter at www.twitter.com/SFAptAssoc.

social-service agencies, and a measured progression of opportunities to cure, courts are more likely to view eviction as the regrettable but necessary endpoint of a fair process.

Practical Roadmap for Owners

Although every case is unique, a pattern emerges in hoarding matters that resolve quickly and withstand scrutiny. The owner recognizes early that they are dealing with a life-safety problem, not just an untidy apartment. They document conditions and complaints, review their lease, and communicate clearly with the tenant. They bring in SFFD’s Bureau of Fire Prevention sooner rather than later, and they cooperate fully with inspectors and the various ACE program managers.

At the same time, they run a parallel support track: connecting the tenant to Adult Protective Services, hoarding-focused programs from the Mental Health Association of San Francisco, and behavioral-health resources from the Department of Public Health. They make use of Rent Board mediation and written abatement agreements to structure cleanup efforts. And throughout, they keep meticulous records.

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Only when these efforts fail, and the hazard remains serious and ongoing, do they pivot to eviction armed with a robust paper trail, legal guidance, and the backing of City enforcement actions.

Ken Cofflin is a retired SFFD Fire Marshal whose twentyseven-year career spanned roles as firefighter, inspector, captain, and head of the Bureau of Fire Prevention & Investigation. He now leads Code 403 LLC, a consulting practice that helps property owners navigate fire and building codes. For more information, visit code403llc.com. Advertise Here! Reach 6,000 multifamily owners monthly!

In a dense city like San Francisco, hoarding is not a private quirk; it is a communal risk. Owners who move quickly, engage the right agencies, and balance firm enforcement with genuine support for the tenant are best positioned to protect their residents, satisfy regulators, and reach a resolution, whether that results in a safer, stabilized tenancy or a legally sound termination of the tenancy, in the shortest time the law allows.

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Having over 25 rental units of her own, Jackie brings rst-hand experience as a landlord to all of our Rentals In S.F. clients.

Every day, our team endeavors to nd quali ed tenants for our clients. With an expert understanding of the ever changing San Francisco rental market, we have made it our priority to ll your vacant unit quickly, e ortlessly, at market rent and with your ideal tenant!

With just one phone call, Jackie will come over to access your needs, appraise your unit, and do all the marketing, prospecting and screening. We then present you with a quali ed tenant ready to move in.

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beyond transactions. Grateful for a small, supportive team that encourages her “authentic self,” she leads with a simple mantra: Why not me?

New Development Greystar, Ventana

Greystar’s Ventana earned the coveted Best New Development Trophy award for redefining urban living with thoughtful design, exceptional resident experience, and sustainable innovation. This striking mixed-use community offers a range of contemporary units—from smartly planned studios to spacious multi-bedroom homes—each crafted with modern finishes and panoramic city or bay views.

Residents enjoy a suite of amenities that elevate everyday life: a curated fitness center, rooftop lounge and gardens, co-working spaces, a club room, pet care areas, and resident events that foster connection.

Ventana’s commitment to wellness and community doesn’t stop at amenities. The development prioritizes eco-friendly design with energy-efficient systems, water-wise landscaping, and materials that reduce environmental impact while enhancing comfort.

Its location supports urban sustainability with access to transit, green spaces, and local businesses. By combining thoughtful architecture, resident-centric services, and environmental stewardship, Ventana stands out as a landmark place to live in San Francisco.

Operations Manager of the Year

June Cubacub, Arch Plumbing Inc.

Operations Manager June Cubacub believes leadership starts with caring for himself. “Rest helps me take care of others,” he explains. His greatest pride comes from seeing his team happy and thriving. A key accomplishment was building a culture rooted in unity, inspired by “supporting the person on your left and right.” The award affirms that progress and encourages continued growth.

He’ll display his trophy at home and credits his team, mentor Mark Bush, and Arch Plumbing’s owners for their support. His advice to newcomers is simple: “Be nice to people.” Above all, June is honored to be recognized for work that strengthens the community.

Porter

Ana

Hernandez, Greystar

For Ana, being a porter is about more than the work itself: it’s about showing up with kindness, care, and heart every day. She takes pride in doing her job “with love and great dedication” and

values the trust she’s been given to grow, learn, and take on new responsibilities as part of a supportive team.

Her Trophy Award holds a special place at home, where her children proudly point it out as something their mother earned through hard work. Grateful to those who believed in her and encouraged her along the way, Ana’s advice is simple and sincere: “Be kind and patient. Kindness wins hearts.”

Property Inspector of the Year

Byron Yu, Gaetani Real Estate

For Byron, inspections are fundamentally a customer service role. He aims to support tenants by relaying their concerns to the property management team, while giving owners clear, detailed updates on safety and building conditions. What motivates him most is returning to a property and hearing that last year’s inspection led to a real improvement in residents’ quality of life.

Winning this award is a meaningful milestone. “This is a huge moment for me,” he adds, grateful for the team that helped him grow into the role. “Some days can be rough, so it feels good to be recognized,” he admits. He hopes the honor reinforces that his work is making a difference for San Franciscans. His trophy will be proudly displayed at the Gaetani front desk.

He credits his mentor, Mike McCamish—“the best boss I’ve ever had”—along with Jesus Ramirez and the Gaetani team for their support. To newcomers, he offers this guidance: approach people with respect. “You’re entering the most private parts of their lives. Respect earns cooperation.”

Property Manager of the Year, Over 1200 Units

Vivien Lin, Vertex Property Group

For Vivien Lin, consistency, clear communication, and proactive problem-solving are what set her work apart. “Making residents feel supported” is her daily goal, and seeing their gratitude brings her the most joy. A major turning point was strengthening relationships with her team and vendors, which improved communication and streamlined solutions across her portfolio.

Vivien hopes this recognition inspires her team to continue prioritizing responsiveness and high-quality service. She’ll display her trophy in her office as a reminder of everyone who helped her reach this moment.

Having grown up in San Francisco, serving its residents feels especially meaningful. She credits her mentors, resident managers, leasing agents, maintenance teams, accounting staff, and vendors for their support. Her advice: “Stay organized, consistent, and build strong relationships.”

March 18th, 2026

Property Manager, Under 1,200 Units

Katie Sherriff, Greystar

Katie was recognized for her thoughtful, forward-looking approach rooted in innovation, collaboration, and attention to detail. She takes particular pride in building strong relationships with her team and professional partners, focusing on mentorship, growth, and critical thinking as central to her work.

Serving San Francisco’s diverse and vibrant communities brings added meaning to her role, giving her “a deeper sense of connection to those we serve.” She credits her success to the mentors and team members who have shaped her leadership, noting that she is “a reflection of those I’ve led and those who’ve led me.” The Trophy Award now sits in her office, inspiring others to keep striving for more.

Resident Manager of the Year

Igor Spitalnikov, Veritas

Resident Manager Igor Spitalnikov credits “clear communication and responsiveness” for setting his building apart this year. He finds the most joy in seeing his work directly improve residents’ daily lives. A major milestone was resolving a plumbing issue with no disruption and implementing security upgrades that boosted trust.

This recognition motivates him and his team to continue elevating service. His trophy sits in his home office as a reminder of that commitment. Igor appreciates San Francisco’s diversity and the chance to support such a vibrant community.

His advice for newcomers: “Be proactive and keep learning.” With near-full occupancy and strong reviews, he sees the award as a reflection of true resident-centered care.

Property Management Firm of the Year

Gaetani

Real Estate

For Gaetani Real Estate, what sets the company apart is a philosophy rooted in nearly 80 years of family legacy: “Be responsive, be trustworthy, treat people with dignity, and take pride in the work.” Since 1946, these values have shaped how Gaetani cares for people’s homes — as if they were their own. Residents and owners feel that commitment. As one resident shared, “Every time I make a service request, the staff responds within 12–24 hours… professional, friendly, and efficient.”

Their strong reputation is supported by long-standing vendor partnerships, a robust maintenance program, financial expertise, and clear communication that resolves issues quickly and reliably. Earning trust remains the team’s greatest point of pride. Another renter noted, “Gaetani is by far the best property management company I have ever worked with… responsive throughout.”

In recent years, Gaetani has also deepened its community involvement, from neighborhood clean-ups to youth workforce

development in the Richmond District. This recognition affirms their steady, service-driven approach and their commitment to being reliable, transparent, and proactive.

The award will be displayed at their longtime office on Geary Boulevard. “We’re grateful,” the team shared, “and we’re here to keep building trust — one repair, one conversation, and one home at a time.”

Service Technician

Mark Berant, Arch Plumbing, Inc.

Mark is known for his steady, thoughtful approach to the job. He takes pride in diagnosing issues carefully, communicating clearly with customers, and leaving every site better than he found it. For Mark, reliability and quality work aren’t just habits—they’re standards. Solving complex problems and gaining confidence with more advanced plumbing systems have been especially rewarding milestones this year.

Mark sees this recognition as motivation to keep improving and to set a strong example for his team. He plans to display his Trophy Award at the shop, emphasizing that the achievement reflects a true team effort. He is grateful for the mentors and coworkers who taught him along the way.

CALL FOR SUBMISSIONS: “TALES FROM THE CORRIDORS”

Do you have a story that has your colleagues in stitches? Ever experienced a housing industry escapade that’s too wild to keep to yourself? A lesson you learned that we can all heed? We want to hear from you!

SF Apartment Magazine is excited to announce a new quarterly column: “Tales from the Corridors.” This is your chance to share the funniest, craziest, or most outlandish stories from your life as a property manager or other industry professional. Whether it’s a hilarious mishap, a jaw-dropping encounter, or an unbelievable tale, we want to showcase the unique and entertaining experiences that not only amuse but also offer valuable insights to our community.

SUBMISSION GUIDELINES:

Word Count: Stories should be between 300-750 words.

Tone: Lighthearted, humorous, engaging, and informative.

Anonymity: If preferred, we can publish your story anonymously—just let us know.

How to Submit: Email your story, and any questions, to pam@sfaa.org with the subject line “Tales from the Corridors Submission.” Please include your name, contact information, and relevant details about your story.

Selected stories will be featured in our quarterly publication, giving you bragging rights and a chance to entertain and educate fellow housing professionals across the city.

CCRM RECERTIFICATION POLICY

How to keep your CCRM current:

Twelve units CAA Network Continuing Education Credit (CEC); a minimum of two units must be in Fair Housing.

CCRM Recertification Application must be completed prior to the expiration date, which is 2 years from the certification date and is noted on the bottom left on the certificate.

Submit a fully completed CCRM Recertification Application (www.caanet.org/CCRMRecert), and pay the $75 application fee.

Provide verification that the required number of CECs were completed prior to the certificate expiration date.

If your CCRM isn’t re-certified within the two (2) year period:

0-3 months expired – Student must be in the process of taking the required 12 hours of CEC and must complete the standard recertification requirements.

Over 3 months expired; the student must take the full CCRM series. (one-time extension)

For Questions or Comments contact: Maria@sfaa.org

TIS THE SEASON

We can all agree that this year has been tough in different ways for just about everyone. If you’re looking for ways to give back this holiday season, consider supporting your community through these local organizations.

PLANNED PARENTHOOD—SAN FRANCISCO

weareplannedparenthood.org

A nonprofit organization that provides comprehensive sexual and reproductive health care services. They offer a wide range of services, including birth control, STD testing and treatment, cancer screenings, LGBTQ+ health care, and safe, legal abortion services. Planned Parenthood works to ensure everyone has access to affordable, high-quality health care, regardless of background or income.

MEALS ON WHEELS

mowsf.org/donate

Help make the holidays cheerier for thousands of San Francisco seniors by donating to Meals on Wheels. Meals on Wheels provides a network of services that allow seniors to live in their homes with dignity and independence. They are the only organization in San Francisco that offers two home-delivered, nutritionally tailored meals every day, seven days a week.

MENTAL HEALTH ASSOCIATION OF SAN FRANCISCO

mentalhealthsf.org

MHASF has been a San Francisco nonprofit and a leader in peer recovery for hoarding and cluttering for 75 years. MHASF peer-based counseling and support services are designed to improve quality of life and prevent eviction and homelessness for individuals living with hoarding behaviors, while offering support to family members and professionals working with hoarding behavior challenges.

SAN FRANCISCO HOUSING FOUNDATION

sfhousingfoundation.org

In partnership with the San Francisco Apartment Association, SFHF helps rental property owners who do not speak English as their primary language keep up with San Francisco’s ever-changing landlord-tenant laws through education and translation services.

SWORDS TO PLOWSHARES

swords-to-plowshares.org/donate

Swords to Plowshares is a Bay Area-based nonprofit organization dedicated to supporting all veterans, including 3,000 homeless, low-income, and at-risk local vets each year. The organization offers employment and job training, supportive housing programs, permanent housing placement, counseling and case management, and legal services.

EXPERIENCED, RESPONSIVE

■ Real Estate Tax Matters Specialists

■ QuickBooks for Property & Business Accounting

■ 1031 Exchange Guidance & Tax Law Explanation

■ Estate Planning with Real Estate Assets

■ Tax Returns with Audit Risk Reduction for Investors

Member Name: Member #:

2026 SFAA Forms Order

Beginning of

Tenancy

Application to Rent

SFAA Residental Rental Agreement- 2026

SFAA Residental Rental Agreement- 10 Pack

CAA Lease Agreement

CAA Rental Agreement- Month to Month

Guarantee of Rental Agreement

Holding Deposit

Addendum to Rental Agreement

Parking Agreement

Pet Agreement

Storage Agreement

Assistive Animal Request & Documentation Packet

Move In/Move Out

Fire Safety Disclosure - SF

24 Hour Notice to Enter

AB 1482 - Notice of Exemption

AB 1482 - Properties Subject to

Offer of Positive Rent Reporting Addendum

During Tenancy

3 Day Notice - Pay Rent or Quit

3 Day Notice - Perform Covenants or Quit

$15 per 10$40 per 10

$35 each$250 each

$275 pack N/A

$15 per 10$40 per 10

$15 per 10$40 per 10

$15 per 10$40 per 10

$15 per 10$40 per 10

$15 per 10$40 per 10

$15 per 10$40 per 10

$15 per 10$40 per 10

$15 per 10$40 per 10

$15 per 10$40 per 10

$15 per 10$40 per 10

$15 per 10$40 per 10

$15 per 10$40 per 10

$15 per 10$40 per 10

$15 per 10$40 per 10

$15 per 10$40 per 10

$15 per 10$40 per 10

$15 per 10$40 per 10

30 Day Notice - Change of Monthly Rent - SF $15 per 10$40 per 10

30 Day Change of Monthly Rent under AB-1482

90 Day Notice - Change of Monthly Rent- SF

Proof of Service

Security Deposit Interest & RB Fee - SF Only

$15 per 10$40 per 10

$15 per 10$40 per 10

$15 per 10$40 per 10

$15 per 10$40 per 10 End of Tenancy

Acknowledgement of Residents Intent to Vacate

Notice of Resident Option for Initial Inspection

Notice of Intial Inspection to Residents

Itemized Disposition of Security Deposit

Notice of Belief of Abandonment

Miscellaneous

On-Site Resident Mgr. Employee Agreement (set)

Estoppel Certifcation

Prop 65 Warning Addendum

$15 per 10$40 per 10

$15 per 10$40 per 10

$15 per 10$40 per 10

$15 per 10$40 per 10

$15 per 10$40 per 10

$15 per 10$40 per 10

$15 per 10$40 per 10

$15 per 10$40 per 10

**SFAA Members can download and access forms directly from the SFAA & CAA website.

Internal Use Only

Sub-Total:

Order Date:________________________________________ 8.625% Tax: Taken by:__________________________________________

sfaa2026calendar

sfaa 2026

January

MONDAY, JANUARY 5

Board of Directors Meeting

11:30 a.m.

MONDAY, FEBRUARY 2

Board of Directors Meeting

11:30 a.m.

THURSDAY, JANUARY 15

Leasing Your Unit 101 Zoom

1:00 p.m. to 2:00 p.m. $25 Members $50 Non-Members

WEDNESDAY, JANUARY 28

Intellirent: Getting the Most Out of Your Technology Zoom

10:00 a.m. to 11:00 a.m. FREE for SFAA Members Only

WEDNESDAY, JANUARY 21

In Person Member Meeting

10:00 a.m. to 11:00 a.m. Sponsored by: R&L Plumbing Fire and Water Damage Recovery Hamilton Zanze

THURSDAY, JANUARY 22

Landlord Etiquette Zoom

1:00 p.m. to 2:00 p.m. $25 Members $50 Non-Members

SFAA office will be closed Thursday, January 1, 2026 in observance of New Years Day and Monday, January 19, 2026 in observance of Martin Luther King Jr. Day.

February

WEDNESDAY, FEBRUARY 18

Virtual Member Meeting

10:00 a.m. to 11:00 a.m. Sponsored by: TBD

SFAA office will be closed Monday, February 16, 2026 in observance of President’s Day.

SFAA’S TENANT SCREENING SERVICE

THROUGH INTELLIRENT

STEP 1:

Create a free account at sfaa. myintellirent.com/agent-signup

STEP 2:

Invite an applicant to apply via an online application customized to SFAA’s criteria. You can also publish your available rental on Intellirent across mulitple ILSs.

RATES

Intellirent is your free, online rental application and property marketing tool, partnered with Transunion to instantly return complete credit reports and nationwide eviction notices. Renters pay the $40 application fee, which covers your costs. For more information, simply create your free account or go to sfaa.org and choose the “Resources” tab. Then select “Tenant Screening.”

Please note that the maximum you can charge a tenant for screening services is $49.12.

CONTACT INTELLIRENT FOR MORE INFORMATION:

415-849-4400

SAN FRANCISCO’S

CAPITAL IMPROVEMENTS

The capital improvement interest rates for 3/1/24 through 2/28/25 are listed below:

ALLOWABLE RENT INCREASES

2025 - 2026: 1.4%

Effective March 1, 2024 through February 28, 2025, the allowable annual rent increase is 1.4%. This amount is based on 60% of the increase in the Consumer Price Index for all urban consumers in the Bay Area. A history of all allowable increases and their effective periods is provided.

INTEREST ON DEPOSITS

Deposits include all tenant monies that the owner holds, regardless of what they are called. At the landlord’s option, the payment may be made directly to the tenant or by allowing the tenant to deduct the amount of interest due from the rental payment.

INTEREST ON DEPOSITS PERIOD AMOUNT

03/1/25 - 02/28/26 5.0%

03/01/24 - 02/29/25 5.2%

03/01/23 - 02/29/24 2.3%

03/01/22 - 02/28/23 0.1%

03/01/21 - 02/28/22 0.6%

RENT BOARD FEE

$29.50

7

03/01/25 - 02/28/26 1.4%

03/01/24 - 02/28/25 1.7%

03/01/23 - 02/29/24 3.6%

03/01/22 - 02/28/23 2.3%

03/01/21 - 02/28/22 .7%

03/01/20 - 02/28/21 1.8%

03/01/19 - 02/29/20 2.6%

03/01/18 - 02/28/19 1.6%

03/01/17 - 02/28/18 2.2%

03/01/16 - 02/29/17 1.6%

03/01/15 - 02/29/16 1.9%

03/01/14 - 02/28/15 1.0%

03/01/13 - 02/28/14 1.9%

03/01/12 - 02/28/13 1.9%

03/01/11 - 02/29/12 0.5%

03/01/10 - 02/28/11 0.1%

03/01/09 - 02/28/10 2.2%

03/01/08 - 02/28/09 2.0%

03/01/07 - 02/29/08 1.5%

03/01/06 - 02/28/07 1.7%

SAN FRANCISCO RENT BOARD

25 Van Ness Avenue #700 San Francisco, CA 94102 415-252-4600 www.sfgov.org/rentboard

03/01/20 - 02/28/21 2.2%

03/01/19 - 02/29/20 2.2%

03/01/18 - 02/28/19 1.2%

03/01/17 - 02/28/18 0.6%

03/01/16 - 02/28/17 0.2%

03/01/15 - 02/29/16 0.1%

03/01/14 - 02/28/15 0.3%

03/01/13 - 02/28/14 0.4%

03/01/12 - 02/28/13 0.4%

03/01/11 - 02/29/12 0.4%

03/01/10 - 02/28/11 0.9%

03/01/09 - 02/28/10 3.1%

03/01/08 - 02/28/09 5.2%

03/01/07 - 02/29/08 5.2%

Chapter 37A of San Francisco’s Administrative Code allows the city to collect a per-unit fee for each residential dwelling unit that is subject to the San Francisco Rent Ordinance. This fee defrays the entire cost of operation of the Rent Board. If you are an owner of a residential dwelling unit or guest unit, you must pay a Rent Board Fee by March 1 of each year unless you have a current exemption on file with the Rent Board or a Homeowners’ Exemption on file with the Office of the Assessor-Recorder. While this fee was previously collected on the property tax bill, owners must pay this fee to the Rent Board directly as of 2022. Payment can be made through the Rent Board Portal. ALLOWABLE RENT BOARD FEE COLLECTABLE FROM TENANTS

servicessfaaprofessionaldirectory

1031 TAX DEFERRED EXCHANGE SERVICES

HAMILTON ZANZE

Aaron Sagin 415-539-0084 aaron.sagin@hamiltonzanze.com

SEQUENT

Eric Scaff 415-834-1031 sequent-rewm.com escaff@sequent-rewm.com

ACCOUNTANTS

SHWIFF, LEVY & POLO LLP

Elizabeth Shwiff 415-291-8600 x232 www.slpconsults.com

ALARM

COMPANY

AEC ALARMS

Yat-Cheong Au 408-298-8888 Ext: 188 sales@aec-alarms.com

APPLIANCES

WITHME

Kaileen Santos 714-476-6059

kaileen.santos@withme.com

ARCHITECTURE

OPENSCOPE STUDIO ARCHITECTS

Mark Hogan 415-891-0954 www.openscopestudio.com

Q ARCHITECTURE

Dawn Ma 415-695-2700 www.que-arch.com

ASSOCIATIONS

PROFESSIONAL PROPERTY MANAGEMENT ASSOCIATION

Renee A. Engelen www.ppmaofsf.org renee@hrhrealestate.com

ATTORNEYS

BARTH CALDERON, LLP

Paul Hitchcock 415-577-4685 Paul@barthattorneys.com

All languages welcome BORNSTEIN LAW

Daniel Bornstein, Esq. 415-409-7611 www.bornstein.law

BRETT GLADSTONE

Brett Gladstone 415-3945188 bgladstone@g3mh.com

CHONG LAW

Dolores Chong 415-437-7807 chongdolores@earthlink.net

DOWLING & MARQUEZ, LLP

Jak S. Marquez 415-977-0444 x232 www.dowlingmarquez.com Spanish

FRANK KIM ESQ., EVICTION ASSISTANCE

Jo Biel 415-752-6070

Spanish, Korean, Cantonese and Mandarin

FRIED, WILLIAMS & GRICE CONNER, LLP

David Semel 415-421-0100 dsemel@friedwilliams.com

Clifford Fried

cfried@friedwilliams.com

Farsi, French, Portuguese, Spanish

ILENE M. HOCHSTEIN, ATTORNEY AT LAW Ilene Hochstein 650-877-8288 ilene@hochsteinlaw.net

KIMBALL, TIREY & ST. JOHN LLP

Kelli Dodson 800-525-1690 kelli.dodson@kts-law.com www.kts-law.com

LAW OFFICE OF A. THOMAS KOSTER

Thomas Koster 415-680-0023 Thomas@Koster-Law.com

LAW OFFICE OF DENISE A. LEADBETTER

Denise A. Leadbetter 415-713-8680 denise@leadbetterlaw.com

LAW OFFICE OF JULIANA E. PISANI

Juliana Pisani 415-800-7562

Juliana@jpisanilaw.com

Italian

LAW OFFICES OF LAWRENCE M. SCANCARELLI

Lawrence M. Scancarelli 415-398-1644 www.sfrealestatelaw.com

LAW OFFICE OF MICHAEL C. JOHNSTON Michael Johnston 650-343-5050 johnston-gomez@msn.com

MASTROMONACO REAL PROPERTY LAW GROUP

Leonard Mastromonaco 415-354-2702 len@mastrolawgroup.com

MICHAEL MCLAUGHLIN Michael McLaughlin 415-655-9753 onboarding@msllp.law

WWW.MSLLP.LAW

NIXON PEABODY

Ashley Klein 415-984-8390 aklein@nixonpeabody.com nixonpeabody.com

NIVEN & SMITH

Leo M. LaRocca 415-981-5451 leo@nivensmith.com

REUBEN, JUNIUS & ROSE, LLP

Kevin Rose 415-567-9000 www.reubenlaw.com

ROTHBARD LAW GROUP, LP

Ryan Mayberry 408-244-4200 ryan@toddrothbardlaw.com

SHEPPARD-UZIEL LAW FIRM

Jaime Uziel 415-296-0900 ju@sheppardlaw.com

SINGER & SCOTT, P.C. Edward Singer 650-393-5862 www.edsinger.net

SJR LAW CORPORATION

Shoshana Raphael 415-408-6044 shoshana@sjrlawfirm.com

STEINER LAW OFFICE

Howard Olsen 415-931-4207 howard@steinerstreetlaw.com

STEVEN ADAIR MACDONALD & ASSOCIATES, PC

Steven Adair MacDonald 415-956-6488 www.samlaw.net sam@samlaw.net

Mandarin, Cantonese & Spanish

TRN LAW ASSOCIATES

Tiffany R. Norman 415-823-4566 tiffany@trnlaw.com www.trnlaw.com

UTRECHT & LENVIN, LLP

Patrick Connolly 415-357-0600 pconnolly@ullawfirm.com www.ullawfirm.com

WASSERMAN

Dave Wasserman 415-567-9600 Dave@wassermanoffices.com www.davewassermansf.com

WIEGEL LAW GROUP

Andrew J. Wiegel 415-552-8230 www.wiegellawgroup.com

ZACKS & FREEDMAN, PC

Andrew M. Zacks 415-956-8100 www.zfplaw.com

ZANGHI TORRES ARSHAWSKY, LLP

John P. Zanghi 415-977-0444 www.zatlaw.com

BEDBUG DETECTION

CROWN & SHIELD PEST

SOLUTIONS-PREMIER

Aurora Garcia-Vidaca 415-893-9551 www.crownandshieldpestsolutions.com

PREMIER CANINE DETECTION

Jordan Garcia 415-612-6645 www.premiercaninedectection.com

COMMERCIAL/RETAIL LEASING SERVICES

BLATTEIS REALTY CO. David Blatteis 415-981-2844 www.sfretail.net

CONSULTANTS

AMY HULL CONSULTING LLC

Amy Hull 415-450-5809 amyhullconsults@gmail.com

CODE 403 LLC

Ken Cofflin 415-793-6702 ken@code403llc.com www.code403llc.com

CONSULTANTS: PERMITS & PLANNING

EDRINGTON AND ASSOCIATES

Steven Edrington 510-749-4880 steve@edringtonandassociates.com CONTRACTORS

C & J’S CUSTOM BUILDS INC.

Caleb Wyman 415-209-8439 caleb@c-jcustombuilds.com www.c-jcustombuilds.com

CORPORATE RENTALS

AMSI

Robb Fleischer 415-447-2020 www.amsires.com

CREDIT REPORTING

INTELLIRENT

Cassandra Joachim 415-849-4400 www.myintellirent.com

EMERGENCY SERVICES

THE GREENSPAN CO./ ADJUSTERS INTERNATIONAL

Rebecca Holloway 707-540-5584 rebecca@greenspan-ai.com

ENERGY CONSERVATION

PEALX INFASTRUCTURE, LLC

Patrick Sterns 480-269-9222 ps@pearlxinfra.com www.pearlx.com

ENVIRONMENTAL CONSULTING

P.W. STEPHENS ENVIRONMENTAL

Sheri Buenz 510-651-9506 sherib@pwsei.com

SOL ENVIRONMENTAL, INC.

Raul Solorzano Nuno 925-895-6546 jackson@solenvironmental.com

EXTERIOR INSPECTIONS

DR BALCONY

Omid Ghanadiof 805-312-8508 omid@drbalcony.com www.drbalcony.com

FACADE INSPECTIONS

BORNE CONSULTING

Cade Osborne 415-319-4789 cade@borne-consulting.com borne-consulting.com/

FIRE ESCAPE INSPECTION

& MAINTENANCE

ESCAPE ARTISTS

Ben Maxon 415-279-6113 www.sfescapeartists.com

GREAT ESCAPE SERVICES

Terry Walsh 415-566-1479 www.greatescapeservice.com

FIRE PROTECTION CONTRACTORS

A-TOTAL FIRE PROTECTION COMPANY, INC.

Monte L. Osborn, CEO

Tyler Osborn, CFO 530-672-8495 accounting@atotalfireprotection.com www.atotalfireprotection.com

AEC ALARMS 628-208-0188 SFfire@aec-alarms.com

AURA FIRE SAFETY

Lo Choe 415-333-2588 lo@aurafiresafety.com

EMERGENCY SYSTEMS, INC. Eric Hagerman 415-564-0400 esmfire@earthlink.net

REDWOOD CITY ALARMS, INC. Christopher Cicero 650-362-4841 redwoodcityalarms@gmail.com www.redwoodcityalarms.com

FITNESS EQUIPMENT

LUXE FITNESS AMENTITIES

Bobby Riese 720-498-5662 briese@luxefitamenities.com www.luxefitamenities.com

FLOORING

ROUSSOS CONSTRUCTION

Lupita Orozco 916-927-6200 lupita@roussoconstruction.com www.roussosconstruction.com

GARBAGE COLLECTION SERVICES

BAY AREA BIN SUPPORT

Nancy Fiame 888-920-2467 customerservice@bayareabinsupport.com www.bayareabinsupport.com

CLEAN COMPOSTING COMPANY Michelle Horneff-Cohen Michelle@cleancomposting.com

RECOLOGY GOLDEN GATE RECYCLING Minna Tao 415-575-2423 recologysf.com

RECOLOGY SUNSET SCAVENGER Dan Negron 415-330-2911 recologysf.com

TRASH SCOUTS

Pedrito Gella 510-788-0462 pedrito@trashscouts.com www.trashscouts.com

VALET LIVING

Tia LaNae Chambers 707-912-5153 tia.chambers@valetliving.com

HUMAN RESOURCES

INTERSOLTUTIONS, LLC jhong@intersolutions.com

INSPECTIONS

DECK CHECK WOOD BALCONY & STAIRS INSPECTIONS

Vincenzo Melchiorre 415-407-4640 vin@deck-check.com www.deck-check.com

PACIFIC COAST REAL ESTATE INSPECTIONS

Christopher D. Hesson 415-516-8110 PCREinspections@gmail.com

INSURANCE COMPANIES

ACRISURE INSURANCE

P.J. Tradelius 415-436-9800

ptradelius@acrisure.com www.acrisure.com

ARM MULTI INSURANCE SERVICES

Lisa Isom 866-913-6293 www.arm-i.com

BARBARY INSURANCE BROKERAGE

Gerald Becerra 415-788-4700 www.barbaryinsurance.com

COMMERCIAL COVERAGE

INSURANCE AGENCY

Paul Tradelius 415-436-9800 www.comcov.com

GORDON ASSOCIATES INSURANCE SERVICES

Dave Gordon, CLU 650-654-5555x6972

David.gordon@gordoninsurance.com

INTERNET SERVICE PROVIDER COMCAST

Vutny Un 925-785-1918 Vutny_Un@comcast.com www.xfinity.com

LAUNDRY EQUIPMENT

WASH MULTIFAMILY LAUNDRY SYSTEMS Adrian Gomez 650-340-8054 adriang@washlaundry.com

LENDING / FINANCIAL SERVICES

BANK OF SAN FRANCISCO

Margaret Mak 415-930-3383

margaret.mak@bankbsf.com www.bankbsf.com

CHASE Michelle Li 415-794-2176 www.ff-inc.com

EAST WEST BANK

Rita Kwan 628-249-6641 rita.kwan@eastwestbank.com

JPMORGAN CHASE

Ingrid Marlow 415-722-0050 ingrid.marlow@chase.com

LOCKSMITHS

CROWN LOCK & HARDWARE

Joe Schoepp 415-221-9086

MAINTENANCE REPAIR SERVICE

GREENTREE MAINTENANCE Yvonne Figueroa 415-854-9495 Figueroa@veritasinv.com

MAVEN MAINTENANCE, INC.

Craig Lipton 415-829-2207 www.mavenmaintenance.com

SURFACE EXPERTS OF SAN FRANCISCO NORTH

Jason F. Johnson 415-942-4402 jjohnson@surfaceexperts.com www.surfaceexperts.com

WEST COAST PROPERTY MANAGEMENT

Joseph Keng 415-885-6970 ext. 101 www.wcpm.com

MARKETING

APARTMENT LIST

Sarah Mettler 914-729-4695 smettler@apartmentlist.com

OPINIION

Evan Reyne 855-330-9980 evanr@opiniion.com

MEDIATION

THE BAR ASSOCIATION OF SAN FRANCISCO CONFLICT INTERVENTION SERVICE

Scott Goering 415-782-8940 sgoering@sfbar.org

PAINTING CONTRACTORS

DUNN-EDWARDS CORPORATION

Daniela Franco 415-656-9951 daniela.franco@dunnedwards.com

JH PAINTING LLC

Jesus Hernandez 415-531-7033 dezpainting@gmail.com

KRUIT PAINTING, INC.

Pieter Kruit 415-254-7818 www.kruitpainting.com

PAC WEST PAINTING INC.

Brian Beaulieu 415-457-0724 www.pacwestpaintinginc.com

PETERS PAINTING SERVICES

Peter Pantazelos 415-647-4722 www.peterspainting.com

SFAF PAINT

Steven Lacy 415-926-1900 stevo.lacy@gmail.com

TARA PRO PAINTING INC.

Brian Layden 415-822-2011 www.tarapropainting.com

PAINTING

SUPPLIES

SHERWIN WILLIAMS

Aaron Frimkess 925-464-0261 aaron.n.frimkess@sherwin.com

PEST CONTROL

ATCO PEST & TERMITE CONTROL & HOME RESTORATION

Richard Estrada 415-898-2282 www.atcopestcontrol.com

BANNER PEST CONTROL

Mitch Gay 650-678-2300 mitchg@bannerpc.com

CROWN & SHIELD PEST SOLUTIONS-PREMIER

Aurora Garcia-Vidaca 415-893-9551 www.crownandshieldpestsolutions.com

PESTEC

Diane McCorriston 415-671-0300 partners@pestecipm.com

PLUMBING & HEATING

ARCH PLUMBING INC.

Elif Baskalayci 415-715-7837 elif@archplumbinginc.com

C.R. REICHEL ENGINEERING CO. INC. Tim Lordier 415-431-7100 www.crreichel.com

DIABLO PLUMBING

Derek Ontiveros 925-255-1340 service@diabloplumbing.com

FAST RESPONSE PLUMBING & ROOTER

Joseph Tinsley 415-596-6115 frpservicesf@gmail.com www.fastresponseplumbingsf.com

FLOW MASTERS PLUMBING, INC

Fergal McMahon 415-751-1933

fergal@flowmastersplumbing.com

PRIBUSS ENGINEERING, INC.

Selina Pribuss 650-588-0447 selina.p@pribuss.com www.pribuss.com

Nick Capurro 650-737-4554 nick.c@pribuss.com

R&L PLUMBING

Lrry Bustillos 415- 651-4977 larry@rl.plumbing www.rlplumbingsanfrancisco.com

URGENT ROOTER AND PLUMBING INC. Albert Lee 415-387-8163 urgentrtr@gmail.com

PROJECT MANAGEMENT

MELGAR REAL ESTATE SERVICES

Suzy Melgar 650-745-8186 info@mresbayareahomes.com

PROPERTY MANAGEMENT

2B LIVING

Brooks Baskin 650-763-8552 brooks@twobliving.com www.twobliving.com

ABACUS PROPERTY MANAGEMENT

Timothy Cannon 415-841-2105 tim@sanfranrealestate.com www.abacuspropertymanagement.com

ALEXANDERSON PROPERTIES

Eric Alexanderson 415-285-3737 alexandersonproperties.com alexanderson08@yahoo.com

ALTOS REALTY ADVISORS, INC.

Jake Jefferies 408-720-0920 jake@goaltos.com

AMERICAN CAMPUS COMMUNITIES

Hannah Lawson (415) 413-7845 lroos@hollandpartnergroup.com www.hollandresidential.com

AMORE REAL ESTATE, INC

Jerry Hsieh 415-567-4800 www.amoresf.com

ANCHOR PROPERTIES MANAGEMENT LLC Anton Qiu 415-722-6452 anton@apcap.us

ANCHOR REALTY

Mark Campana 415-621-2700 mark@anchorealtyinc.com www.anchorealtyinc.com

ARTAL PROPERTIES

John Artal 415-647-4400 artalproperties@gmail.com www.artalproperties.com

AYS MANAGEMENT

Kevin Newsome 510-708-0165 ayspropertymanager@gmail.com

BANCAL PROPERTY MANAGEMENT

Tammy McNaught (415) 397-1044 accountingoperations@bancalsf.com tammy@bancalsf.com

BAY PROPERTY GROUP

Anna Katz 510-836-0110 anna@baypropertygroup.com www.baypropertygroup.com

BAYVIEW PROPERTY MANAGERS

James Blanding 415-822-8793 xt.4 bayview60@comcast.net www.bayviewpropertymanagers.com

BEAM PROPERTIES, INC.

Darius Chan 415-254-8679 darius@sfbeam.com

BELL PROPERTIES, INC.

Brian LeBow 415-406-2000 admin@bellprop.com

BETTER PROPERTY MANAGEMENT

Steven Brown 415-861-9980 sbrown@bpm-re.com

BLVD RESIDENTIAL

Debbie Brackett 650-328-5050 dbrackett@blvdresidential.com www.blvdresidential.com

BOARDWALK INVESTMENTS Marilyn Andrews 650-355-5556 ma@boardwalkrents.com

BRIDGES PROPERTY MANAGEMENT GROUP Patricia Lee 415-205-7401 pleehomes@gmail.com

BROOKFIELD PROPERTY GROUPPRESIDIO LANDMARK Jon King 855-327-5376 jon.king@brookfieldproperties.com

CANNIZZARO REALTY John Cannizaro 415-795-2360 john@cannizzaro-realty.com

CANTRELL ASSOCIATES CORPORATION Jim Cantrell 415-956-6000 jimcha@pacbell.net

CAROL DINEEN REALTY Carol Dineen 415-212-8087 support@caroldineenrealty.com

CECCHINI REALTY Dante Cecchini (650) 255-5273 info@cecchinirealty.com

CENTERSTONE PROPERTY MANAGEMENT Ron Erickson 415-626-9944 rjerickson@sbcglobal.net

CIRRUS ASSET MANAGEMENT Paolo Pedrazzoli 818-808-3530 ppedrazzoli@Cirrusami.com

CITIBROKERS REAL ESTATE, INC. Jason Abbey (415) 221-5000 Jason@citibrokersrealestate.com

CITYWIDE PROPERTY MANAGEMENT Carol Cosgrove 415-552-7300 www.citywidesf.com

CLARK & CROONER REA ESTATE GROUP Jules Clark 415-938-8838 Jules@ClarkandCrooner.com

COIT TOWER PROPERTIES Yoshi Yamada 415-447-6834 Yoshicoit@yahoo.com

CONSOLIDATED PROPERTY MANAGEMENT EIC GROUP, INC. Penny Pan 415-682-0708 office@cpmbayarea.com

CORCORAN ICON PROPERTIES Dawn Cusulos 415-678-8854 dawn.cusulos@corcoranicon.com

CROSSBAY GROUP INC 408-512-4366

Eclipse Property Management Inc. Terrence Tom 510-865-8700 x303 ttom@eclipsepm.net

EBALDC Felicia Scruggs 510-287-5353 FScruggs@ebaldc.org

FOGCITI REAL ESTATE INC. PROPERTY MANAGEMENT Paul Mora 415-674-1440 pmora@fogciti.com

FOUNDATION RENTALS & RELOCATION, INC. Christopher Barrow 415-507-9600 cb@foundationhomes.com

GAETANI REAL ESTATE

Paul Gaetani 415-668-1202 www.gaetanirealestate.com

GEARY REAL ESTATE, INC.

Melissa Geary melissa@gearyrealestateinc.com

GEORGE GOODWIN REALTY, INC.

Chris Galassi 415-681-1265 cgalassi@goodwin-realty.com www.goodwin-realty.com

GOLDEN GATE PORTAL

Paul Emami 408-320-6565 pemami@gmail.com

GOLDEN GATE PROPERTIES

Ferdinand Piano 415-498-0066 ferdinand@g2properties.com

GREENTREE PROPERTY MANAGEMENT

Scott Moore 415-828-8757 www.greentreepmco.com

GM GREEN REAL ESTATE INC.

George Green 415-608-6485 ggreen@gmgreen.com www.gmgreen.com

GORDON CLIFFORD PROPERTIES, INC.

Patrick Clifford 415-613-7694 patrick@gcpropertiessf.com

HOGAN & VEST INC.

Simon Wong 415-421-7116 hoganvest.com

HRH REAL ESTATE SERVICES CORPORATION

Renee A. Engelen 415-810-6020 www.hrhrealestate.com

INCOME PROPERTY SPECIALISTS

Clayton Llewellyn 408-446-0848 www.ipsmanagement.cc

JACKSON GROUP

PROPERTY MANGEMENT, INC.

Raymond Scarabosio 415-608-8300 ray@jacksongroup.net

JAMES D. MULLIN REAL ESTATE BROKER

James D. Mullin 415-470-0450 jamesdmullinre@gmail.com

JD MANAGEMENT GROUP, INC.

Jonathan Davis 510-387-7792 jonathan.davis@jdmginc.com

KEYOPP PROPERTY MANAGEMENT

Melanie Leung 628-888-6650 support@keyopp.net

LEADING PROPERTIES

Patrick Boushell 415-346-8600 x102 pboushell@leading-sf.com

LEGACY PROPERTY MANAGEMENT OF SILICON VALLEY

Eric Lozano 925-940-7626 eric@llrpm.com

LINGSCH REALTY

Natalie M. Drees 415-648-1516 www.lingschrealty.com

LUCAS & COMPANY

Susan Lucas 415-722-4724 susan@thelucascompany.com

M PROPERTIES

Mark Mangampat mark@mproperties.com

MAG MANAGEMENT

Lana August lanaml@gaehwiler.com

MARSHALL & CO. PROPERTY MANAGEMENT

Marshall Jainchill marshall@marshallproperty.com

MAVEN MAINTENANCE, INC.

Craig Lipton 415-305-7506

lipton@maveninvestments.com www.mavenmaintenance.com

MCKEEVER REALTY

Chuck Lewkowitz chucklewkowitz@gmail.com

MERIDIAN MANAGEMENT GROUP

Randall Chapman 415-434-9700 www.mmgprop.com

MILLENNIUM FLATS

Carlos Carbajal 415-420-6290 carlos@millenniumflats.com

MORLEY FREDERICKS

REAL ESTATE SERVICES

Steve Crane 415-847-1224 steve@morleyfredericks.com www.morelyfredericks.com

MOSSER COMPANY

Neveo Mosser 415-284-9000 nmosser@mosserco.com

NICE VENTURES INC

Laurie Thomas laurie@niceventures.com

NORTHPOINT APARTMENTS

Taylor Ownes-Kees 415-989-2007 towenskees@northpointsf.com www.thenorthpointapartments.com

ONERENT DBA POPLAR HOMES

Nicole Cheatham 408-381-3157

nicole@popularhomes.com

OPEN WORLD PROPERTIES

Jonathan Daryl Fleming 510-250-0946 jonathan@openworldproperties.com www.Openworldproperties.Com

ORVICK MANAGEMENT GROUP

David Orvick 408-497-1880 david@orvprop.com

PACIFIC REALTY

Kristine Delagnes 415-923-1100 kristine@pacificrealtyco.com www.pacificrealtyco.com

PAUL LANGLEY COMPANY

Misha Langley 415-431-9104 x 301 misha@plco.net

PDC REAL ESTATE & RENTALS

Pamela Dela Cruz 415-234-7454 pamela@pdcrealestate.com www.pdcrealestate.com

PEAK REALTY GROUP

James C. Keighran 415-474-7325 info@peakrealtygroup.com www.peakrealtygroup.com

PILLAR CAPITAL REAL ESTATE

Jonathan Ng 415-885-9584 jonathan@thepillarcapital.com

PIP INC./SFRENT

Sarosh Kumana 415-861-4554 sarosh@sfrent.net www.sfrent.net

PODESTO PROPERTIES

Gina Enriquez 415-794-7125 gandpofsf@aol.com

PONTAR REAL ESTATE

Merri Pontar 415-421-2877 www.pontarrealestate.com

THE PRADO GROUP, INC.

Andrea Hayes 415-395-0880 frontdesk@pradogroup.com

PRIME METROPOLIS PROPERTIES, INC.

Tom Chan 415-731-0303 tomchan@pmp1988.com

PRIME RESIDENTIAL-BRICK & IRON

Elif Kimyacioglu 415-445-2577

Elif.Kimyacioglu@primegrp.com

PRO EQUITY AM

Tori Linnell 916-838-2804 vlinnell@proequityam.com

PROGRESSIVE PROPERTY GROUP

Dace Dislere 415-794-9727 www.progressivesf.com

RAJ PROPERTIES

Jennifer Mayo 559-587-1318 mainoffice2@rajproperties.com www.rajproperties.com

RALSTON MANAGEMENT GROUP Keith Jurcazak 650-303-3182 kj@ralstonmanagementgroup.com www.ralstonmanagementgroup.com

RAMSEY PROPERTIES

Brian E. Ramsey 415-474-5175 Brian@RamseyPropertiesSF.com

REAL MANAGEMENT COMPANY J.J. Panzer 415-821-3167 www.RMCsf.com

RENTWISE PROPERTY MANAGEMENT Brandon Temple 650-346-2006 Brandon@gorentwise.com

ROCKAWAY RESIDENTIAL MANAGEMENT Kristine Abbey 650-290-3084 kristine@rockawayresidential.com rockawayresidential.com

ROCKWELL PROPERTIES

Mark Kaplan 415-398-2400 propertymanagement@rockwellproperties.com

RNB PROPERTY MANAGEMENTGOLDEN GATE Kaveh Gorgani 415-413-3827 kaveh@rnbemail.com www.rnbgoldengate.com

RPM MANAGEMENT GROUP Dipak Patel 415-672-1203 dipak@rpmmg.com

RUTHERFORD MANAGEMENT COMPANY Jenesys Rodriguez 925-286-7750 jrodriguez@rutherfordliving.com

RYEBREAD PROPERTIES, INC. Ryan Siu 415-385-8891 ryan@ryebreadproperties.com www.ryebreadproperties.com

SALMA & COMPANY

Ryan Salma 415-931-8259 propertymanager@salma-co.com www.salma-co.com

SAVAGE REALTY GROUP Norma or John Sayage 650-346-9480 sayagerealtygroup@compass.com

SHAREVEST PROPERTY MANAGEMENT, LLC Timothy D. Gilmartin 650-347-2020 tim@thegilmartins.com

SIGNATURE REALTY PROPERTY MANAGEMENT

Paul Montalvo 650-364-3167 paul@paulmontalvo.com

SIERRA PROPERTY PROFESSIONALS

Sonali Herrera sierrappinc@gmail.com

SILVER CREEK PROPERTY MANAGEMENT Jonathan Arguello 925-600-1818 jmsilvercreek@sbcglobal.net www.teamsilvercreek.com

SKYLINE PMG, INC.

Nicholas Bowers 415-968-9903 Nicholas@skylinepmg.com

STRUCTURE PROPERTIES

Corey Eckert 415-794-0064 www.structureproperties.com

SUTRO PROPERTY MANAGEMENT, INC.

Salman Shariat 415-341-8774 www.SutroProperties.com

TAPESTRY PROPERTIES

Roger Fong 415-334-6120 tapproperties2010@gmail.com

TOWER RENTS

Anthony Harkins 415-377-7571 tony@towerrents.com

UNITY HOMES

Sherry Brown (520) 338-7731 sbrown@unityhomes.org

VERTEX PROPERTY GROUP

Craig Berendt 415-608-3050 csb@vertexsf.com www.vertexsf.com

VESTA ASSET MANAGEMENT

Paul Griffiths 415-994-3033 paul@vesta-assetmanagement.com

VIVE REAL ESTATE

Mharla Ortega 415-495-4739 x1010 mharla@letsvive.com www.letsvive.com

WEST COAST PROPERTY MANAGEMENT

Eric Andresen 415-885-6970

www.wcpm.com

WEST & PRASZKER REALTORS

Michael Klestoff 415-699-3266 www.wprealtors.com

WICKLOW MANAGEMENT

Mike O’Neill 415-928-7377 wicklowmanagement@gmail.com www.wicklowsf.com

WILLIAM BOGGS

William Boggs 415-269-0689 sfboggsz@yahoo.com

WOODS FAMILY INVESTEMENTS LP James Ward 415-725-2981 jw@woodsfamilyinvestmentslp.com

YMPG

Yelena Gelzer 415-260-6325 yglezer@ympg-management.com

ZIPRENT

Arvand Sabetian 415-688-6660 admin@ziprent.com www.ziprent.com

PROPERTY MANAGEMENT

SOFTWARE

APPFOLIO

Mindy Sorenson 888-700-8299 mindy.sorenson@appfolio,com

YARDI

Kelly Krier 805-699-2040 kelly.krier@yardi.com

REAL ESTATE APPRAISALS

WATTS, COHN & PARTNERS, INC

Mark Watts 415-990-0025 mark@wattscohn.com

REAL ESTATE BROKERS & AGENTS

BERKSHIRE HATHAWAY

COMMMERCIAL BROKERAGE

Shaban Shakoori 415-518-9269 shaban@residentialsf.com www.residentialsf.com

BERKSHIRE HATHAWAY

FRANCISCAN PROPERTIES

Edward Milestone 415-994-5969 MilestoneRealEstateSF@gmail.com

BIG TREE PROPERTIES

Evan Matteo 415-305-4931 evan@bigtreeproperties.com

BRICK & MORTAR REAL ESTATE SERVICES

Eyal Katz 415-990-6762 eyal@brickandmortarsf.com

CHUCK & ASSOCIATES

Kevin Chuck 415-595-5832 chuckassoc@gmail.com

COLDWELL BANKER COMMERCIAL

Dimitri Drolpas 415-531-9659 dimitridrolpas.com

COLDWELL BANKER COMMERCIAL NRT Steven Caravelli 415-229-1367 steven.caravelli@cbnorcal.com

COLLIERS INTERNATIONAL Dustin Dolby 415-788-3100 dustin.dolby@colliers.com

COLLIERS INTERNATIONAL

Payam Nejad 415-288-7872 www.colliers.com/payam.nejad

COMPASS

Tim Johnson 415-710-9000 tim.johnson@compass.com www.timjohnsonsf.com

COMPASS

Allison Chapleau 415-516-0648 allison@allisonchapleau.com www.allisonchapleau.com

COMPASS COMMERCIAL BROKERAGE John Antonini 415-794-9510 john@antoninisf.com

COMPASS Chris O’Connor 415-246-9764 chris.oconnor@compass.com www.sfrealproperties.com

COMPASS COMMERCIAL BROKERAGE Adam Filly 415-516-9843 adam@adamfilly.com

COMPASS COMMERCIAL BROKERAGE Jay Greenberg 415-378-6755 jay@jayhgreenberg.com

COMPASS COMMERCIAL Mirella Webb 415-640-4133 mirella.webb@compass.com

COMPASS-NOB HILL Terrence Jones 415-786-2216 terrence@terrencejonesSF.com www.terrencejones.com

CROSSBAY GROUP INC. Eric Chang 408-512-4366 erictingchang@gmail.com

FERRIGNO REAL ESTATE Chris Ferrigno 415-641-0661 www.ferrignorealestate.com

HRH REAL ESTATE SERVICES CORPORATION Renee A. Engelen 415-810-6020 www.hrhrealestate.com

ICON REAL ESTATE INC. Jason Quashnofsky 415-370-7077 jason@iconsf.com

KENNEY & EVEREST REAL ESTATE, INC. Everest Mwamba 415-902-3411 maureen@kenneyrealestate.com

KILBY STENKAMP-VANGUARD PROPERTIES Kilby Stenkamp 415-370-7582

MARCUS & MILLICHAP

Sanford Skeie 415-625-2153 www.marcusmillichap.com

MAVEN COMMERCIAL Matthew Sheridan 415-867-7711 matt@mavenproperties.com

THE MEZA GROUP AT SOTHEBY’S INTERNATIONAL REALTY Christopher Meza 415-794-5194 cmeza@me.com chrismeza.com

NET LEASE EXCHANGE MehdiStar 858-243-3954 mehdi@theNLX.com nlx.colliers.com

PDC REAL ESTATE & RENTALS Pamela Dela Cruz 415-234-7454 pamela@pdcrealestate.com www.pdcrealestate.com

PRIME METROPOLIS PROPERTIES, INC. Tom Chan 415-731-0303 tomchan@pmp1988.com

S&L REALTY Robert Link 415-386-3111 www.slrealty-sf.com

SF BAY RENTAL COMPANY

Leslie Burnley 415-717-8709 leslie@sfbayrentalco.com www.sfbayrentalco.com

SOTHEBY’S INTERNATIONAL REALTY Clara Laines-Welch 415-516-0648 clara.laineswelch@sothebys.realty

TERRENCE CHAN

Terrence Chan 415-317-7011 tchanhomes@gmail.com

WEST & PRASZKER REALTORS

Michael Klestoff 415-312-2245 klestoffmre@aol.com REAL ESTATE INVESTMENTS

CHUCK & ASSOCIATES

CITY REAL ESTATE Arthur Tom 415-987-6788 art@cityrealestatesf.com cityrealestatesf.com

KENNEY & EVEREST REAL ESTATE, INC. Everest Mwamba 415-902-3411 maureen@kenneyrealestate.com

STEPHEN PUGH 415-497-8307 steve@pacwestcre.com

REFINISHING / RESURFACING SERVICE

MIRACLE METHOD OF SAN FRANCISCO NORTH Jaime Munoz 415-673-4211

MiracleMethodSFO@gmail.com www.miraclemethod.com/San-Francisco

RENT BOARD PETITIONS

RENT RAISERS

Michelle Horneff-Cohen 415-661-3860 michelle@rentraisers.com

REAL MANAGEMENT COMPANY Melinda Greene 415-230-8895 www.RMCsf.com

RENT BOARD PASSTHROUGHS Kim Boyd-Bermingham 415-333-8005 www.rentboardpass.com

NERT

NEIGHBORHOOD EMERGENCY RESPONSE TEAM (NERT)

Get prepared and be involved. NERT is a communitybased training program that takes a neighbor-helping-neighbor approach, creating lifelines between families, neighbors, and San Francisco’s emergency responders.

NERT is a free training program for individuals, neighborhood groups, and community-based organizations in San Francisco. Individuals learn the basics of personal preparedness and prevention. Participants learn hands-on disaster skills that will help them as members of an emergency response team and/or as a leader directing untrained volunteers during an emergency, allowing them to act independently or as an adjunct to City emergency services.

Enrollment is easy! Want to host a NERT training in your San Francisco building or neighborhood? Classes will be scheduled based on program need and location. To request a class, you must have thirty sign-ups and an ADA compliant space able to accommodate at least eighty people.

Neighborhood Emergency Response Team (NERT) (415) 970-2022

SFFDNERT@sfgov.org

NERT Class Sign-Up Hotline (415) 970-2024

sfaa

RENT REPORTING

sfaa 2026

What You Need to Know

IN PERSON MEMBER MEETING

Protect yourself and your investment; 2026 lease changes; How to screen applicants; and Insurance. Plus: SF Department of the Environment and retro-fit friendly HVAC systems

WEDNESDAY, JANUARY 21

5:00 p.m to 7:00 p.m.

Jewish Community Center 3200 California Street

Fisher Family Hall

SPONSORED BY: R&L Plumbing Fire and Water Damage Recovery Hamilton Zanze

VIRTUAL MEMBER MEETING

WEDNESDAY, FEBRUARY 18

10:00 a.m. to 11:00 a.m.

SFAA LANDLORD EXPO

WEDNESDAY, MARCH 18

Fort Mason Center

www.pdcrealestate.com

RELISTO Eric Baird 415-236-6116 x101 www.relisto.com eric@relisto.com

RENTALS IN S.F. Jackie Tom 415-409-3263 www.rentalsinsf.com

RENTSFNOW Stephanie Versin sversin@veritasinv.com www.rentsfnow.com

tracy@sfcityrents.com www.sfcityrents.com

csb@vertexsf.com www.vertexsf.com

calstateroof@gmail.com

SECURITY

MARINA SECURITY SERCVICES, INC.

Sam Tadesse 415-722-1168 stadesse@marinasecurityservices.com www.marinasecurities.com

WATCHTOWER SECURITY

Ryan Golomski 720-585-9127 rgolomski@watchtower-security.com

SECURITY DEPOSITS

SWIFTLANE

Jennifer Torres 888-292-1394 jtorres@swiftlane.com www.swiftlane.com

THE GUARANTORS

Alexandra Nazaire 212-266-0020 alexandra.nazaire@theguarantors.com www.theguarantors.com

SEISMIC RETROFIT

& STRUCTURAL ENGINEERING

BAI CONSTRUCTION

Behnam Afshar 510-595-1994 x101 www.baiconstruction.com

CONNOR DALY CONSTRUCTION

Connor Daniel Daly 415-205-0346 connor@connordalyconstruction.com www.connordalyconstruction.com

HCG ASSOCIATES, INC.

Darrel W. Harris 415-722-9290 darrel@hcgassociates.com www.hcgassociates.com

ONE DESIGN, INC.

Erevan O’Neill 415-828-4412 simone@onedesignsf.com www.onedesignsf.com

WEST COAST PREMIER CONSTRUCTION, INC.

Homy Sikaroudi, PhD, PE 510-271-0950 www.wcpc-inc.com

STAFFING

BG MULTI-FAMILY

Shannon Valentino 714-654-9498 svalentino@bgmultifamily.com

INTERSOLUTIONS LLC

Janet Mondani 628-682-5574 jmondani@intersolutions.com www.intersolutions.com

STUDENT HOUSING

AMERICAN CAMPUS COMMUNITIES

Hannah Lawson 415-310-2388 hlawson@americancampus.com

SUBMETERS

LIVABLE

Daniel Sharabi 415-937-7283 www.livable.com

TENANT PLACEMENT & LISTING

STRUCTURE PROPERTIES

Corey Eckert 415-794-0064 www.structureproperties.com

WATER CONSERVATION SERVICE

SF PUBLIC UTILITIES COMMISSION

Chandra Johnson 415-554-0704 www.conserve.sfwater.org

AD INDEX

WATER DAMAGE SERVICE

BLUCAL

Mitch Winslow 415-578-4848 mitch@blucalinc.com www.blucalinc.com

BLUSKY RESTORATION CONTRACTORS Noelle Airey 925-440-2074 noelle.airey@goblusky.com www.goblusky.com

DRYFAST PROPERTY RESTORATION LLC Ivan Angelov 415-861-8003 info@dryfast.net https://www.dryfast.net/

FIRE & WATER DAMAGE RECOVERY

Maria Nuemann 800-886-1801 maria@waterdamagerecovery.net www.waterdamagerecovery.net

PRO-CARE RESTORATION INC. Jesse Nuno 510-807-2473 jnuno@pro-carerestoration.com www.pro-carerestoration.com

SFAA IS HERE TO HELP

If you or your tenants need help with any part of the application

cesses, turn to SFAA for assistance at no charge.

SFAA is available to help underresourced tenants and housing providers navigate the application process with counseling, translation services, and with completing and submitting the application.

San Francisco

Apartment Association (415) 255-2288 www.sfaa.org renthelp@sfaa.org

sfaa 2025

trophy awards

sfaa 2026 membership application

Thank you for joining the San Francisco Apartment Association. SFAA is dedicated to educating, advocating for and supporting the Rental Housing Community so that its members operate ethically, fairly and profitably. Please consult a tax preparer in advance to determine deductibility for your tax situation. Membership fees are subject to change.

answered is by calling the office at 415255-2288 and, if needed, selecting a staff member’s extension. Questions can also be submitted via email to MemberQuestions@sfaa.org

And just a friendly reminder: Timely payment of membership dues is the best way to help the association help you.

2026 CCRM Winter Day Series Webinar Schedule & Registration Information

TROPHY AWARDS 2025 Winners

Property Management Firm

Gaetani Real Estate

Accounting Professional

More than 1500 units

Michelle Barrios

Gaetani Real Estate

Accounting Professional

Less than 1500 units

Jenna Story

Vertex Property Group

Maintenance Manager

Kaye Catiss

The Fillmore Center

Best Amenities

Avery 450

RELATED

General Manager

Vickie Wong

BEAM Properties

Industry Partner

Kim Boyd-Bermingham

Rent Board Passthroughs

Industry Professional

Hai Feng (Phillip) Huang

R&L Plumbing

Industry

New Development

Ventana

Greystar

Leasing Agent

Tara Cooley

Rentals INC.

Leasing Consultant

Mario Ortiz

RELATED

Property Inspector

Byron Yu

Gaetani Real Estate

Assistant Property Manager

Ada Song

West Coast Property Mgmt

Administrative Professional

Elia Figueroa

BEAM Properties

Maintenance Technician

Roberto Campos

Greentree Maintenance

Operations Manager

June Cubacub

Arch Plumbing

Concierge

Administrative Professional

Paula Ramirez

R & L Plumbing

Carlos Vasquez

RELATED

Green Building

Mason on Mariposa

RELATED

Community Impact

Whitney Urbiztondo

2B Living

Multi-Site Manager

Parker Jellison

Greystar

Service Technician

Mark Berant

ARCH Plumbing

Property Manager

More than 1200 Units

Katie Sherriff

Greystar

Property Manager

Less than 1200 Units

Vivien Lin

Vertex Property Group

Community Manager

Jaime Davila

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Porter

Ana Hernandez

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Resident Manager

Igor Spitalnikov

VERITAS