Partner Success
Kortek Solutions IT for Las Vegas SMBs is no Gamble with this Symantec Partner
Small and medium-sized businesses in Las Vegas know it’s no gamble to call on Kortek Solutions for their IT needs. This 18-year-old company, founded by President and CEO Lyle Epstein, provides a range of services and solutions, many based on Symantec products. The five employees of Kortek Solutions assist about 300 companies in southern Nevada, Arizona, California, and Utah with email, remote connectivity, data protection, and security services. In addition to system setup and configuration, Kortek Solutions provides managed services in which clients receive a range of IT services for a fixed monthly fee. Other clients choose to engage Kortek Solutions on a break-fix basis.
PARTNER PROFILE Website: www.korteksolutions.com Headquarters: Las Vegas, NV Geographic Area Served: Western USA Serves Company Size: 1-49 employees Services Provided: IT Consulting, IT Implementation Symantec Solution Focus: Endpoint Management, Endpoint Security, Messaging Security
One-stop shopping Kortek Solutions resells many Symantec products, but focuses on Symantec™ Endpoint Protection Small Business Edition, Backup Exec™, Backup Exec™ System Recovery, and Enterprise Vault™. “Symantec products are awesome,” Epstein raves. “I wouldn’t sell them if they weren’t—that’s not my business model. We won’t put in an entry-level product that isn’t capable of scaling up. That’s a waste of money for our clients.” Epstein estimates that less than one percent of computers he protects with Symantec™ Endpoint Protection Small Business Edition in a managed services environment become infected with malicious code. This provides great value to Kortek Solutions customers who don’t need to worry about costly downtime or other business disruptions. “For our break-fix customers who don’t maintain current virus protection, we might spend two to four billable hours trying to get rid of an infection. That’s a lot of money for the customer,” Epstein says. But Symantec Endpoint Protection Small Business Edition, combined with a Kortek Solutions managed services contract, makes such episodes virtually nonexistent. Epstein personally beta-tested Symantec Endpoint Protection Small Business Edition and admired its easy deployment and configuration. “I was really impressed with how easy it was, and with how the wizards configured most of the settings for you,” Epstein says. “An end user who doesn’t qualify for managed services from a provider like us can have it set up and running in 20 minutes.”
“Symantec products are
awesome. I wouldn’t sell
”
them if they weren’t. Lyle Epstein President and CEO Kortek Solutions