NZ Plumber October-November 2025

Volume 77, Number 5

MAGAZINE TEAM

CEO Greg Wallace

EDITOR Beverly Sellers 0272 923 923 bsellers@masterplumbers.org.nz

PRINT Blue Star 33 Jackson Street, Petone, Wellington

DESIGN

SCG Senior Designer – Julian Pettitt

SCG Senior Account Director – LauraGrace McFarland scg.net.nz

SUBSCRIPTIONS

NZ Plumber is published six times a year by Master Plumbers, Gasfitters & Drainlayers NZ. Members receive all six editions. If you wish to opt out, please email communications@masterplumbers.org.nz

To order an annual subscription, go to www.masterplumbers.org.nz

MAILING LIST

For enquiries, or to update your details: communications@masterplumbers.org.nz Non-Master Plumbers’ members with address detail changes should notify the PGD Board direct, giving their registration number: registration@pgdb.co.nz

TO ADVERTISE advertising@masterplumbers.org.nz

NZ Plumber is the official magazine of Master Plumbers, Gasfitters & Drainlayers NZ Inc. Contact details for the Master Plumbers board, staff, branches and associations are available at www.masterplumbers.org.nz

©NZ Plumber 2013. Registered as a Newspaper, GPO, Wellington, ISSN 0111-4379. NZ Plumber is subject to copyright in its entirety. The contents may not be reproduced in any form, either in whole or in part, without written permission of the publisher. All rights reserved in material accepted for publication, unless initially specified otherwise. All letters and other material forwarded to the magazine will be assumed intended for publication unless clearly labelled ‘Not for Publication’. Views expressed in articles in NZ Plumber magazine are not necessarily those of Master Plumbers, Gasfitters & Drainlayers NZ Inc, or of the Editor. While every effort has been made to ensure the accuracy of the information included in this publication, the publisher and the Editor take no responsibility for errors or omissions or for any consequences of reliance on this information. Publication of advertising material implies no endorsement of either a product or service.

Taking the lead on lead-free

For this edition, we reached out to New Zealand manufacturers and suppliers to discover their thoughts on the move to leadfree plumbing products, and what lead-free technologies they now have available.

Turn to page 46 to read about the huge efforts they have made to be ready for the 1 May 2026 deadline, and why they support the changes. Now it’s over to the nation’s plumbers to install these lead-free products for the good of public health.

In a recent slot on TVNZ Breakfast, a Citizens Advice Bureau spokesperson said typical consumer complaints about tradespeople included online purchases gone wrong... go figure.

The new lead-free regulations provide an excellent opportunity for plumbers to remind their customers about the importance of buying reputable products from trusted suppliers.

With the liability for installations sitting on plumbers’ shoulders, it’s perfectly fair to refuse to install anything else.

Our cover stars this edition are Mike Gooch, Gordon Diggle and Andy Smith of Glennies Plumbing in Wellington. It was great to find out more about the history of the company as it approaches its 100th anniversary and to talk about their future plans, with Gordon preparing to retire after 51 years at the business. Their story is on page 28.

Andy Smith is also one of the three people we spoke to for this issue’s main feature on succession planning. Read about their different experiences, along with a practical guide to succession planning from law firm Duncan Cotterill, starting on page 14.

Beverly Sellers Editor, NZ Plumber bsellers@masterplumbers.org.nz

Connecting women in the industry

I just wanted to say that I really enjoyed seeing the Ladies Lunch being set up in Auckland in the latest mag.

We’ve owned Laser Plumbing Kerikeri for nearly 3 years and just attended our second Laser Group Conference. They are great at connecting the women together, driven by our CEO of Belron NZ, our parent company. I’ve really enjoyed the breakout Women in Laser sessions we’ve had with incredible speakers, but it's more than that.

It’s about connection and support and that’s been my biggest takeaway. I love seeing what the others have achieved and celebrating them. I've made some lovely friends around the country, even if we only see each other once a year! We’re also in the process of setting up a Women of Laser group chat to stay more connected, which is awesome.

This year Laser Group celebrated women even more, by announcing on the second day during our Women in Laser session, that at that night’s award gala there was going to be an inaugural Women of Laser Award. How cool.

I am so grateful to have been awarded this award, especially being the first one—and with us not knowing it was a thing, it’s not like we could prepare for it. It’s as Zion Armstrong said as one of our keynote speakers: "Work even when no one is watching, because they are and you will be seen.”

Hannah Horner

Owner, Laser Plumbing Kerikeri & Laser Plumbing, Whangarei South

From the Ed: Congratulations Hannah! That’s an amazing achievement and I totally agree that initiatives to connect and support women in our industry can only be a good thing.

As Wellington plumbing company Glennies Plumbing nears its 100th anniversary, changes are afoot. Current co-owner Gordon Diggle, who started his apprenticeship at Glennies in 1974, is looking to retire and training up one of their employees, Andy Smith, to replace him in his role. Fellow co-owner Mike Gooch talks to NZ Plumber about the many years he’s worked alongside Gordon and what’s involved in the succession plan for their business. Turn to page 28 to read more. Cover

CEO’S REPORT

I’d like to thank all the New Zealand Master Plumbers branch representatives who attended our Leadership Forum in New Plymouth. We have been refining the format of the forum to make sure we have good engagement with our industry leaders and that the feedback we receive is succinct and beneficial.

I’d particularly like to thank Taranaki branch member Daniel Brooks, who helped facilitate a wonderful two days.

You will see from the cover of NZ Plumber that we have a feature article on succession planning. This is a long-standing issue in our sector that gets talked about a lot but is rarely addressed.

if not eradicate, lead in drinking water. The scientific evidence of human harm is compelling.

In our view, MBIE have been slow to communicate the upcoming change to consumers and the wider construction industry but we have been in discussions to ensure a clear awareness campaign.

“It’s never too early to start planning for your future and that of your business.”

We have heard some amazing stories from businesses on how they engaged with specialists to ensure succession planning was part of their overall strategy. Unfortunately, however, too many businesses leave this too late and don’t consider their current team members and their own opportunities to stay within the business in a different role.

Have a good read of the article and remember it’s never too early to start planning for your future and that of your business.

It’s been a long road but progress seems to be finally being made on both self-certification for plumbers and drainlayers and the lead-free product regime.

I was reminded the other day that the initial discussion about the lead-free regime with the industry happened more than four years ago, and it’s taken the past two and a half years to actually get it in place.

Although Master Plumbers is not satisfied about the fact that there is no compulsory labelling or that the liability sits with installers rather than resellers, we fully support the need to reduce,

A few months ago, I spent the day in the beautiful Coromandel with Jo and Matt Hobbs of Matt Hobbs Plumbing, who feature on page 32. What I loved about the day was seeing the passion and dedication they and their team have for the industry and their customers.

Matt and Jo are a perfect example of a husband and wife business playing to each other’s strengths and there is no doubt they are determined to fully participate in the local community, having recently moved to the region.

I hope they got as much out of the day as I did, and it was good to be able to talk through the genuine challenges of a small business in New Zealand.

Finally, I have recently attended a number of conferences across the country, including the national Mico conference, the Master Builders Constructive construction industry forum, and some supplier events.

What I noted is that the market is definitely going to improve. There are positive signs of activity that would suggest recovery is around the corner. Also, it is good to see some bipartisan political agreement, whether that be on education or construction, which gives us more certainty around long-term outcomes.

Greg Wallace, CEO Master Plumbers, Gasfitters & Drainlayers NZ

Future success starts by training today.

an

LANDMARK LEGAL WIN FOR SUBCONTRACTORS

A recent ruling on the use of retention funds confirms they are not a slush fund for liquidators or directors.

More than $2.1 million in subcontractor retention funds were recovered by Waterstone Insolvency after Stanley Construction was placed into liquidation in 2019.

The liquidators had applied all the funds received towards their own remuneration and expenses incurred, with nothing available for the subcontractors or any other creditors.

Master Electricians funded a case to reverse or modify the liquidator’s decisions on behalf of the subcontractors affected, who weren’t in a position to take a case individually.

Details of the Auckland High Court judgment, issued in late August, represent a “landmark victory for subcontractors across New Zealand,” says Master Electricians.

The Court confirmed that funds recovered by the liquidators—both from directors and principals— rightfully belong to the subcontractors who earned them. They are trust funds and must be protected.

“Head contractor insolvency is a reality for the trades, but they don’t expect the professionals involved in that to let them down,” says Jaesen Sumner, Partner at Ford Sumner Lawyers, who acted for the subcontractors.

“We know that cash retentions are tough on our tradie clients, and in many cases they are unnecessary.

RECOVERING FUNDS FROM DIRECTORS

The Construction Contracts (Retention Money) Amendment Act 2023 mandates that retention money be held in trust in a separate bank account. However, it did not come into effect in time to be relevant to the Stanley liquidation.

Penalties for directors who fail to ringfence retentions also came into effect too late, in October 2023.

However, these changes do not address recovery of any missing funds from directors personally. Following this case, we can now expect to see summary judgment applications against directors of failed construction companies who misuse retention funds.

We hope this discourages the use of them.”

Master Electricians will continue to support subcontractors through the next phase of the process, including fair distribution of the recovered funds.

CHANGES YOU NEED TO KNOW ABOUT FOR DRINKING WATER SUPPLIES AND THE BUILDING CONSENT SYSTEM—PLUS UPDATES IN THE CONSTRUCTION SUSTAINABILITY ARENA.

Plans to move to proportional liability for defective building work

The Government has announced it will scrap joint and several liability for defective building and replace it with proportional liability. Under this model, each party is responsible for their share of the work carried out.

“Right now, councils are hesitant to sign off on building consents and inspections because they could be held liable for all defects, leaving ratepayers to foot the bill,” said Building and Construction

Minister Chris Penk on making the announcement in August. “This often happens when one of the parties

responsible cannot pay for repairs—for example, if a business goes bust.”

Under proportional liability, councils will continue to carry the same share of responsibility for tasks like processing consent applications, carrying out inspections, and issuing Code Compliance Certificates and other BCA-accredited functions.

Options such as professional indemnity insurance and home warranty schemes are being explored to protect homeowners under the new liability system.

COUNCILS TO BE ABLE TO CONSOLIDATE THEIR BCA FUNCTIONS

In a second building consent system reform announcement, councils will be able to voluntarily consolidate their building consent authority (BCA) functions with each other. This change is welcomed by Master Plumbers.

“This will deliver greater consistency,” says CEO Greg Wallace. “Plumbers and drainlayers are frequently frustrated by inconsistencies across the 66 councils. We have examples of

NEW INSTALLERS GUIDE FOR HOT WATER HEAT PUMPS

EECA (Energy Efficiency and Conservation Authority) has just released a good practice installers guide for hot water heat pumps, developed with technical input from across the industry.

The guide is designed to support professional installers, recognising that the right product choice and a quality installation are essential for achieving the best performance.

Inside, you’ll find: an overview of how heat pumps work and the impact of New Zealand’s varied climate key considerations for selecting the right size and system type for each home or installation good practice advice on refrigerant handling, pipework, plumbing and electrical works guidance on homeowner maintenance and the importance of ongoing professional servicing. The guide also includes an appendix of reference materials and relevant standards and regulations. By following this guidance, installers can help ensure hot water heat pumps perform efficiently, reliably and safely in New Zealand homes.

product innovations that deliver for consumers around the world but have differing installation requirements from one New Zealand town or city to another.

“We are a small country and should have a consistent approach to the Building Code and how it applies in a practical sense. We must gain efficiencies and reduce red tape to deliver a better construction environment for all.”

CHANGES FOR HOUSEHOLD SUPPLIES PROVIDING WATER TO 25 OR FEWER

The Local Government (Water Services) Bill was enacted on 26 August 2025, introducing changes for drinking water suppliers and drinking water, wastewater and stormwater network operators.

A significant change for drinking water supplies is that household supplies (also called shared domestic supplies or domestic self-supplies) that provide water to 25 people or fewer are no longer considered drinking water supplies and don’t need to register with water services regulator Taumata Arowai.

Those who manage a household drinking water supply that’s registered with Taumata Arowai and serves 25 or fewer people are being asked to contact the regulator about de-registering.

Other types of supplies that serve 25 or fewer people still need be registered by November 2028 to ensure public health is appropriately safeguarded. This includes unregistered supplies: that provide drinking water to buildings used by the community or public (eg, marae and community halls)

managed by businesses that supply drinking water as part of their operations.

Other changes

Other key changes for drinking water suppliers include: Registered drinking water suppliers are now required to renew their registration with water services regulator Taumata Arowai every five years, rather than annually Suppliers will now re-confirm that their drinking water safety plan (DWSP) is up to date, or provide an updated one, when they reregister five-yearly

Drinking water suppliers now have until November 2028 to register any unregistered supplies, and until November 2030 to meet the full legal responsibilities for these supplies (the fundamental responsibility to supply safe drinking water already applies) Any new supplies set up since Taumata Arowai became the regulator on 15 November 2021 must be registered and meet all relevant legal responsibilities from the time they are established.

UPDATED DRINKING WATER ACCEPTABLE SOLUTIONS

This September, Taumata Arowai updated the Drinking Water Acceptable Solutions to make them easier to follow. Acceptable Solutions are now available for three different types of supplies:

1. Mixed-use rural

2. Small to medium networks

3. Self-supplied buildings.

An Acceptable Solution is one possible compliance pathway for some: rural supplies that provide water for farm use (eg, irrigation, stock), as well as for people to drink drinking water supplies that serve 500 people or fewer.

For some suppliers, following the requirements of an Acceptable Solution may be a more straightforward, cost-effective way to meet their responsibilities than completing a Drinking Water Safety Plan (DWSP) and following the Drinking Water Quality Assurance Rules.

Acceptable Solutions enable water to be treated at or near any buildings where people will drink it. This could include using an endpoint treatment system, which uses cartridge filters and UV light to disinfect the water. Find

NEW CONSTRUCTION WASTE AND SUSTAINABILITY MICRO-CREDENTIALS

Employers will be able to help their teams gain formal recognition of construction sustainability skills with two new NZQA-approved micro-credentials.

The courses, which have been developed by Waihanga Ara Rau with industry input are:

Reduce material waste in a construction environment (Level 2, 3 credits)

Contribute to sustainable practices in a construction environment (Level 4, 10 credits)

Check with your local training provider to find out if they will be delivering the courses.

RECOGNISING WATERMARK PRODUCTS IN NEW ZEALAND

From 1 October, around 92,500 WaterMark products must be accepted by BCAs when assessing building consent applications that include the relevant recognition notice.

Recognition notices, available at building.govt.nz, provide formal recognition of overseas products.

This marks the first phase of a broader programme to recognise compliant overseas products. Future stages will expand the range of WaterMark-certified products available for use in New Zealand.

DID YOU KNOW?

Powerco have launched a Gasfitters Hub. Need to share something with your customers? You can download their digital brochures to attach to your quotes or include in customer emails. Gasfitters can also apply to be included in their regional directory. www.thegashub.co.nz/get-connected/gasfitter-hub

Our good news pages to lift the spirits!

Pact Group in Auckland, which processes around 1,000 tonnes of recycled PP resin each year, have recently upgraded their hard plastics wash line to scale up their operations. Pact Group purchase bundles of waste PP from the Auckland Material Recovery Facility, then clean and fragment it before supplying it to Allproof to manufacture a range of 100% recycled drainage and passive fire protection products.

Coming full circle, the drainage solution for the upgraded wash line is Allproof’s 200mm clear opening Commercial Channel, made from 100% recycled PP processed in the Pact Group facility!

Advanced Plumbing, Drainage & Gas was the premier sponsor of the 2025 Cocktail Party—the 33rd year this Hastings Karamū Rotary Club fundraising event has been held to benefit the Hawke’s Bay community, with funds raised over the past three years going towards Cranford Hospice, which is building a new facility between Hastings and Havelock North.

The event, held in July and fronted by Hilary Barry, raised a whopping $190,000. More than 400 guests enjoyed Hawke’s Bay produce and local refreshments, while bidding on auction items generously donated by local businesses.

Auckland Plumbers Group, the 2024 New Zealand Master Plumber of the Year, have won top honours at the very first Onehunga Proud Awards, held this July—bagging the Supreme Business Award, along with the Excellence in Professional Services & Trades Award. Congratulations team—more trophies for the cabinet!

NZ Laser® plumbers and electricians rolled up their sleeves at Christchurch’s Avon-Heathcote Estuary Ihutai Trust in August, ahead of the Laser Group NZ’s annual conference. Fifty tradies and team members got stuck into planting native vegetation, setting traps to control pests and removing invasive lupins to allow native species to thrive.

Dignity is encouraging the construction industry to support women in trades by providing access to free period products on site. Dignity partners with businesses across Aotearoa to supply pads, tampons, dispensers and educational materials through a subscription service.

For every product a workplace receives, Dignity gifts the same to schools, community groups, and food banks—supporting those experiencing period poverty. This isn’t a small issue, they say, with 23 per cent missing work or school due to lack of access to period products and 70,000 people in NZ affected by period poverty. Find out more at dignitynz.com

The Avon-Heathcote Estuary is one of New Zealand’s most ecologically significant coastal wetlands, and Laser were pleased to be able to also donate 12 traps, cutting tools and trail cams to assist with the Trust’s ongoing efforts. “Having the opportunity to give back a little during our annual gathering is really important,” said Kyle Weir, General Manager of Laser Group NZ. “We always look to make an impact in our host community.”

McBeth Plumbing & Gas joined the celebrations in July at the official opening of the Lake Taupō Hospice ‘Let’s Build’ project—a collaborative fundraiser to construct and auction a two-bedroom transportable home in the space of two months. “So great to see so many businesses supporting the build KAPAI!” said the McBeth team. “A special thanks to Rinnai, Plumbing World and Buteline for supporting us on this meaningful journey.”

Send us your good news stories! Email the Ed: bsellers@masterplumbers.org.nz

With over 90 years of experience, FOLEYS is known for quality Plumbing, Drainage, Gasfitting, Electrical, and HVAC services. Our 260+ team members across 13 branches deliver seamless multi-trade solutions, and we’re always looking for great people to join us.

TRAINING & EVENTS

Book your place at upskilling sessions and regional activities in the last quarter of 2025!

Profit Optimiser Program with Halo

31 OCT – ONLINE

28 NOV – ONLINE masterplumbers.org.nz

Bay of Plenty/Coromandel Master Plumbers End-of-Year Celebration

8 NOV – OMANU BEACH masterplumbers.org.nz

Backflow prevention refresher course

28 NOV – AUCKLAND masterplumbers.org.nz

Auckland Master Plumbers Melbourne Cup Day Cuvée Experience

4 NOV - AUCKLAND masterplumbers.org.nz

Wellington Master Plumbers Charity Dinner

14 NOV – WELLINGTON masterplumbers.org.nz

Wellington Branch kids’ Christmas party

29 NOV – WELLINGTON masterplumbers.org.nz

Business Planning Course

5 NOV – ONLINE masterplumbers.org.nz

Backflow Prevention Course from WSP Environmental Training*

24 NOV – AUCKLAND masterplumbers.org.nz

*$200 discount for members of Master Plumbers

SAVE THE DATE!

2026 New Zealand Plumbing Conference

24-26 JUN – CLAUDELANDS, HAMILTON masterplumbers.org.nz

Succession planning isn’t just about selling your business—it’s about protecting everything you’ve built and ensuring it continues to thrive. Whether you’re planning to retire in two years or ten, starting the conversation now gives you control over the outcome, as Duncan Cotterill advises here.

From plumbing to planning

Your future deserves attention

You’ve spent years building your plumbing, gasfitting and drainlaying business from the ground up. Your reputation opens doors, your team knows its stuff, and your customers trust you to

get the job done right. But here’s a question most owners avoid: what happens to all that hard work when you’re ready to hang up the tools?

If you’re thinking, “I'll cross that bridge when I come to it”, you’re not alone. Many business owners in the industry are too busy on the tools to think about succession planning. But here’s the thing— waiting until you need to sell is like trying to fix a burst main with duct tape. It might hold for a bit, but it’s not going to end well.

This guide is for business owners who want to make sure their legacy flows smoothly, whether that’s selling to a trusted employee, passing it down to family, or finding the right buyer who’ll keep their reputation intact.

Selling smart

Choosing between assets and shares

When it comes to selling your business, you’ve got two main options. Think of it like this: you can either sell your tools and client list separately (asset sale), or hand over the whole workshop, keys, contracts and all (share sale).

The asset sale

Cherry-picking what goes

With an asset sale, the buyer may pick and choose what they want—your work vehicles, tools, client database, and that hardearned reputation (we call this ‘goodwill’).

Why buyers like asset sales

They can avoid inheriting your old problems and liabilities

It’s like getting a fresh start with a new company structure

Simpler paperwork and less risk.

Why you might prefer an asset sale

You keep what you don’t want to sell (you can keep the Hiace)

More flexibility in structuring the deal

Limited warranties and indemnities provided to the buyer.

Any catch? While the new owners might need to renegotiate contracts with suppliers and get licences/ leases transferred, this approach is often worth it for smaller businesses.

The share sale

Handing over the whole operation

A share sale means the buyer takes over your company entirely— the good, the bad, and everything in between. This means your employment contracts, ongoing jobs and supplier relationships can transfer across.

Why this can work well

Everything stays in place—there is no need to transfer individual contracts (subject to any ‘deemed assignment’ provisions)

Your team keep their jobs without new paperwork

Ongoing projects continue seamlessly, keeping your clients happy

Accreditations and certifications stay put

Enables the buyer to buy into the business over time (eg, a buyer is able to purchase a percentage of the shares—20%, say, and can work alongside the current owners—with a view to increasing their shareholding over time, to eventually own the business outright).

Any catch? The buyer inherits everything, including any skeletons in the closet. That’s why they’ll want detailed warranties from you and will dig deeper during their checks.

Duncan Cotterill is seeing more share sales lately, especially when long-term employees or family members are buying into the business gradually over time. It’s like passing the torch rather than dismantling the whole setup.

Just remember to consider any dividends from NZPM Cooperative memberships (or the like), which are paid annually and don’t usually align with settlement dates. 1. 2. 3. 4. 5. 6. 7. Waterline

Prep your paperwork

1 2

Before you even think about putting the business on the market, you need to get your house in order. Think of this as your pre-sale inspection. Everything needs to be working properly before someone else takes a look.

Your essential checklist:

Financial records that make sense: Your books need to tell a clear story. If an accountant has to play detective to figure out your profit margins, potential buyers will run a mile. Separate those personal expenses, document your job costing system, and make sure your workflows are clear. A buyer wants to see that the business runs without you constantly troubleshooting.

Employment agreements that match reality: Make sure every team member has proper employment agreements that reflect what they actually do. If Joe is officially a ‘general labourer’ but he’s really running half your gasfitting project, fix that paperwork. A solid team with proper documentation gives buyers confidence.

Systems and processes you can explain: Can you easily talk through how your business operates? From how you quote jobs to how you handle customer complaints, document the processes that make your business tick. Buyers want to see that the business has systems and processes in place.

Getting your compliance right: Doublecheck that all your licences are current, your team has the right certifications, and you’re meeting industry requirements. The last thing you want is a potential buyer discovering compliance issues during their due diligence.

Clean ownership of your assets: If your work ute is registered in your personal name, or tools belong to your family trust, sort that out now. Either transfer ownership to the business or be crystal clear about what’s included in the sale.

Start planning before you need to

The best time to start is when you don’t need to. Ideally, you want two to three years to get everything sorted. This gives you time to:

Boost profitability and reduce risks

Train up your team so the business doesn’t rely on you for every decision

Time the sale for when market conditions are favourable

Avoid panic selling because of health issues or other pressures.

Planning for a family handover? Family succession can be rewarding, but it needs careful handling. Money discussions can get awkward around the dinner table, so consider having separate lawyers and accountants for all parties. A professional business valuation can also help everyone feel they’re being treated fairly. It’s not personal, it’s just business.

3

Bring in the experts early

Trying to handle a business sale on your own is like attempting to install a gas system with just a hammer and good intentions. You need the right tools and expertise.

The most successful business transitions don’t happen by accident. They’re planned, structured, and guided by professionals who understand the requirements and the practical realities of running a business.

Your advisory team should include:

Accountant: For tax planning and financial structuring. Depending on their field, they may also be able to provide a business valuation or advise you on who can.

Lawyer: To navigate the legal complexities and protect your interests.

Business broker: To help find buyers (if looking to sell to independent third parties).

These professionals can spot potential problems early and help you address them before they become deal-breakers.

4

Know your numbers

What’s the true value of your business?

Overvaluing or undervaluing your business is a real risk when you aren’t familiar with how buyers assess value.

What drives value in your business?

Your client relationships: Long-term commercial contracts are gold

Your reputation: A trusted brand in the local area is worth real money

Your team: Skilled, reliable staff who don’t need constant oversight

Your systems: Efficient processes that make the business profitable

Your assets: Modern equipment and vehicles in good condition.

A professional valuation considers all these factors plus your financial trends, market position, and growth potential. It’s your roadmap for realistic pricing and confident negotiations.

5

Plan your exit strategy

Most buyers will want you to stick around for a while after the sale. This isn’t handholding, it’s about protecting their investment and ensuring a smooth transition, especially when you have key client relationships.

Think about:

How long you’re willing to stay involved (weeks, months, or longer?)

What kind of support you can realistically provide

Whether you want a clean break or a gradual exit

How much you expect to be paid for this assistance.

Some owners even stay on as employees or contractors after selling. If that appeals to you, mention it early in negotiations—it might increase the sale price and give you an ongoing income.

Set clear expectations: A three-month handover period with defined responsibilities works better than a vague ‘help out when needed’ arrangement.

Disclaimer: The content of this article is general in nature and not intended as a substitute for specific professional advice on any matter and should not be relied upon for that purpose.

Ready to start the process? If reading this has got you thinking about your own exit strategy, or if you’re already in the early stages of succession planning, Duncan Cotterill would be happy to help you navigate the process, to help ensure a smooth and seamless transition.

Master Plumbers members receive the first 20 minutes on the Duncan Cotterill Legal Helpline free, with a 10% discount on hourly rates for new Duncan Cotterill clients. Find out more at masterplumbers.org.nz under Member Benefits & Discounts.

FIRST-HAND EXPERIENCE

NZ Plumber spoke to three plumbing companies about their own succession plans. Here’s what they had to say.

Cunningham Plumbing, Waimate

Brent and Libby Cunningham started down the business succession pathway when employee Theo Davidson gained his Certifying Plumber, Gasfitter and Drainlayer licences. Having completed his apprenticeship at Cunningham Plumbing, Theo has proved himself to be a skilled tradesperson and foreman, now organising many of the firm’s jobs.

Recognising his talents, Brent and Libby offered Theo and fiancée Jamie a share in the business, with a view to handing it over when Brent is ready to retire.

Theo and Jamie became a 20 per cent shareholder in 2022, at the age of 30. Brent gifted them the shares, which Theo is paying off from his annual dividend. He will then receive another 15 per cent share and will continue to pay this off until he and Brent reach a 50-50 split.

At this point, Brent, who’s now 58, will have the choice as to how long he wants to stay in the business, and there should be enough equity in the company for Theo to buy him out.

This shareholding process is expected to take around 10 years in total. It started with a shareholding agreement, which was six months in the making and included a complete stock take and valuation of all stock and plant.

The shareholding agreement was drawn up by the company’s lawyers and then given to each person's independent lawyers to look over and agree on. It set out clear boundaries in regards to process and timing for Theo and Jamie to progress forward with purchasing more shares to obtain more ownership of the company.

The agreement also set out procedures should either party wish to break the agreement or if something were to happen to either Brent or Theo, and how the business is to be valued at each stage.

The advantage of a shareholding arrangement is that no money has had to pass hands between Brent and Theo. This was a bonus for Theo, who was in the process of building a new family home when the shareholding started.

Brent has known Theo’s family for many years, and Jamie has also recently stepped into the admin role at Cunningham Plumbing, so the eventual handover is built on firm foundations.

For everyone involved, these are exciting times, with Theo and Jamie bringing fresh ideas and enthusiasm to the business and streamlining systems and processes to help it thrive into the future.

Wilplumb, Albany

Having just completed renovations of their new home and with their first baby on the way, it’s a busy and exciting time for 28-year-old Wade Williams and his partner Danika. A Certifying Plumber and Gasfitter, Wade has also been flat out at Wilplumb, the business he recently took over from Chris Wilson. The new name was registered this May, after 39 years as Chris Wilson Plumbing.

With Chris’s wife Margo still managing the office, and their son Bill being Wade's brother-in-law and a fellow director, Wilplumb remains very much a family business—and the name neatly reflects the intertwining of Wilson and Williams surnames.

Wade says he is in a very fortunate position, with the business staying in the family. He is also fortunate that Wilplumb has plenty of work on the books, with many long-standing customers, including schools and retirement villages, along with high-end residential projects.

Having completed his Masterlink apprenticeship at Chris’s company, Wade now has his own Masterlink apprentice, Carl Reber. He also hopes to rehire Cam Rose, another former Masterlink apprentice he trained up, when Cam returns next year from a stint in Australia.

This will help Wade get off the tools as he focuses on running the business—which he’s keen to have more time for. He says he’s had a lot of support around him to help him learn pricing, quoting and invoicing jobs and has a good head for finance. This, coupled with a business management course, has set him up well for the years ahead.

Glennies Plumbing, Wellington

Winning the overall James Douglas Medallion in 2025 came with a $2,500 prize, which Andy Smith has put into an online surveying and project management training course with Trade Lab.

It will set him up well for his journey towards shared business ownership of Glennies Plumbing—the company where he has completed his apprenticeship and is now a fully qualified Certifying Plumber, Gasfitter and Drainlayer.

Andy says he felt very honoured to receive the award and found the whole NZ Plumbing Conference experience “pretty surreal”.

In a meeting last year, Glennies’ owners Gordon Diggle and Mike Gooch raised the idea of Andy taking on more of a management role. Andy was stoked to be asked and keen to get the ball rolling.

“I always had a goal of becoming a tradesman and going on to own a business,” he says. “I like to keep moving forward and getting as much out of things as I can.”

After weighing up the pros and cons of buying a van and going out on his own, or taking on more responsibility at Glennies, as an existing company, Andy decided on the latter.

“I thought working by myself could be quite lonely and, if I went away or wasn’t working, the wheelbarrow would still be sitting in the same place I left it... only filled with water.”

As well as the appeal of being part of a team to keep the work rolling over, Andy appreciates the diversity of work at a wellestablished company like Glennies, which is on a bigger scale than anything he would be handling in a start-up business.

Plus, there is the chance to learn from Gordon and Mike, whose knowledge Andy describes as priceless.

With an accountant father, Andy has enjoyed a good grounding in money management, and he is enjoying learning the broader picture of job pricing and scheduling and office management. “It’s a whole new world,” he says.

As a Masterlink apprentice at the firm, he always felt supported by the qualified tradespeople working alongside. Now, he’s relishing the mentoring and teaching role himself. “The more effort you put in, the better they’ll turn out, which is good for them and for the company.”

The more Andy learns about business management, the more confident he’s becoming in his own processes and rhythms, and he is excited to share these with Mike and Gordon.

“We’re working together with new and existing systems to get a good outcome.”

Turn to page 28 for a profile of Master Plumbers member business Glennies Plumbing.

Partners

Master Plumbers, Gasfitters & Drainlayers NZ thanks the following Partners for their support:

MEMBER

Master Plumbers

Exclusive 20% discount at Hirepool for Master Plumbers members.

Master Plumbers members are eligible for 20% off Hirepool’s trade rates* across the full range of Equipment Hire and Port-A-Loos. From diggers to plate compactors, concrete breakers to site toilets, they’ve got the gear to keep your jobs running smoothly.

Plus, Hirepool has extended their offer to include corporate rates on Hirepool Vehicle Rentals! With over 70 branches nationwide, Hirepool is never far from your next job site. So when you need gear that works as hard as you do—You Can Hirepool That.

*Terms & Conditions apply.

To activate your discount, go to www.masterplumbers.org.nz and click on the Hirepool logo in Member Benefits + Discounts

IT’S BEEN BUSY AT MASTER PLUMBERS, WELCOMING NEW MEMBERS AND BUSINESS PARTNERS, SUBMITTING FEEDBACK TO GOVERNMENT PROPOSALS, AND INTERACTING WITH BRANCHES AT THE LEADERSHIP FORUM.

Advocacy update

Proposed self-certification regulations

CEO Greg Wallace met with Building and Construction Minister Chris Penk in September to discuss progress for self-certification for plumbers and drainlayers, as the regulations supporting the new scheme take shape. The Building Performance team at MBIE sought targeted industry feedback on the proposed regulations by 10 October to help inform final decisions later this year.

Master Plumbers sent out a survey to members to help inform our response, which is available to view on the Master Plumbers website.

NEW MASTER PLUMBERS RECOMMENDED LEAD-FREE LABELLING

We’re excited to introduce our Lead Free label, the newest addition to our Master Plumbers Recommended initiative. This new label makes it easy for consumers to spot certified lead-free plumbing products at a glance—giving confidence to both consumers and installers that they’re using

FLYING THE FLAG FOR MATES

The team at Master Plumbers got behind MATES in Construction Fly the Flag week in September— flying the MATES flag at the Wellington, Christchurch and Auckland offices, and dressing in red, white and black to reflect the MATES colours.

MATES Fly the Flag is an annual initiative to shine a light on the mental wellbeing of construction industry workers. This year’s theme was ‘Be the Voice of Hope’.

Hope doesn’t have to be a grand gesture. It can be as simple as a check-in at smoko, a mate noticing someone is not themselves and saying something, or a supervisor making time for a toolbox talk that includes mental health.

Need help now? Call MATES on 0800 111 315; mates.net.nz

Recognising WaterMark products

Master Plumbers also provided feedback to MBIE’s Building Performance team on their WaterMark consultation and we welcome their recent decision to recognise specified WaterMark certified plumbing and drainage products under the Approved Products Certified Overseas pathway.

This is one of three pathways for recognising high-quality overseas products.

Recognised products are deemed to comply with the Building Code and must be accepted by building consent authorities.

compliant products. With a fresh new look, the label is available for certified plumbing products that meet New Zealand's lead-free requirements, coming into effect on 1 May 2026.

To learn more or register your interest, email admin@masterplumbers.org.nz

Monaco Corporation

For nearly 50 years, Monaco Corporation has been a trusted name in New Zealand, known for delivering innovation, quality, and reliability across a diverse range of industries. As a leading importer and distributor, Monaco brings global excellence to Kiwi professionals through a carefully curated portfolio of world-class brands.

Monaco proudly owns the iconic Supertub brand, New Zealand’s leading laundry tub solution. Designed specifically for Kiwi homes and tradespeople, Supertub is renowned for its durability, practicality, and sleek design.

Monaco also distributes premium international brands such as American Standard and Grohe, among others—ensuring New Zealanders have access to the best in bathroom, kitchen, and home appliance technology.

Their commitment to innovation continues with the launch of the New Lead-Free Supertub+ models, available in Q4, 2025. These updated units meet the latest standards for health and safety while maintaining the functionality and toughness that plumbers have trusted for decades.

The new models are ideal for eco-conscious households and align with increasing demand for safer, more sustainable plumbing products.

In a major expansion of their plumbing division, Monaco Corporation is the exclusive New Zealand distributor of American Standard and Grohe— two of the most respected global names in bathroom and kitchen fittings.

American Standard is synonymous with performance and style, while Grohe is renowned for its German engineering and cutting-edge design. Both brands complement Monaco’s commitment to providing high-quality, forward-thinking solutions for Kiwi plumbers and homeowners alike.

With strong nationwide distribution, excellent customer support, and an expanding product portfolio, Monaco continues to set the standard in New Zealand’s plumbing supply industry.

Whether you're renovating, retrofitting, or designing from scratch, you can count on Monaco to deliver the brands and products that raise the bar. Monaco Corporation—Trusted Brands. Trusted Performance. www.monacoplumbing.co.nz

MacDonald Industries

MacDonald Industries has been supporting plumbers with proven commercial plumbing solutions since 1966.

MacDonald Industries are excited to now be a Gold Partner of Master Plumbers. With branches in Auckland, Christchurch, and Melbourne, they’re your trusted partner for public washroom solutions across Australasia.

The company is a local manufacturer of iconic brands like Waterguard®, Warden®, and Solo®—designed and built in New Zealand to meet the demands of high-traffic, high-security, demanding environments. These products are staples in the commercial plumbing market and have earned their reputation for durability and performance.

Plumbers rely on MacDonald Industries, not only for their own trusted brands but also for imported commercial solutions from global leaders like Zurn, Wilkins, Elkay, Delabie, KWC, RAK, and Dart Valley Systems (DVS).

They lead the way in electronic water control systems, security plumbing fixtures, and innovative technologies like: Zurn’s direct flush valves

RAK’s rimless flush toilets

Reduced ligature fixtures for high-security and mental health environments.

Whether you're specifying a new project or maintaining an existing installation, the experienced team is here to support you every step of the way—from design and product selection to training and on-site assistance.

Need help, need advice, want some training for your team? Contact your local branch or speak to one of MacDonald Industries’ friendly sales reps. They’re here to make your job easier. www.macdonaldindustries.co.nz

Auckland – 09 624 1115

Christchurch – 03 341 0178

Melbourne – 03 911 67477

BRANCH ENGAGEMENT AT LEADERSHIP FORUM

Executive committee members from around the nationwide Master Plumbers branches came together in August at the Leadership Forum.

This year’s event broke with tradition. Taking on board last year’s feedback from delegates that it would be great to hold this annual event around the regions—not always in Wellington—we decided on New Plymouth as our first destination!

CONGRATS!

Barry Graham of Golden Bay Plumbing & Gas is the lucky winner of the Firstgas $250 Prezzy Card draw, open to Master Plumbers members who subscribed to the Firstgas quarterly Gas Business Hub newsletter by 31 July.

Our thanks to the Taranaki Master Plumbers for helping us organise the event at The Devon Hotel.

By mixing up the tables, members got to enjoy new connections and insights from other business owners around New Zealand.

CEO Greg Wallace and other members of the Master Plumbers management team gave presentations on advocacy projects and initiatives underway within the Master

Plumbers and Masterlink strategic plan. There was plenty of opportunity for open engagement and feedback, with workshop sessions and table discussions.

The two-day event also included presentations from EECA on heat pump water heating technologies, and from Recharge director Ben Annabell on the importance of recognising and managing stress and burnout.

Want to sign up for the newsletter? Go to: https://firstgas.co.nz/business-hub

WELCOME

A very warm welcome to new member businesses:

Peter T Davies Civil – Auckland

Pink Plumbing – Auckland

BFP Plumbing and Heating – Waikato

Plumbex Plumbing & Gas – Waikato

Queenwood Plumbing – Waikato

AJD Plumbing & Gas – Taranaki

Wish Plumbing and Gas – Hawke’s Bay

OneStop Plumbing & Gas – Hutt Valley/Wairarapa

Tradesmark 2022 Ltd – Hutt Valley/Wairarapa

Tywardreath – Hutt Valley/Wairarapa

Go 2 Plumbing – Wellington

Pipe Dreams Drainage & Excavation – Canterbury

Waiwhero Sewerage Design Systems – Canterbury

FLOW MATTERS WITH NZ SAFETY BLACKWOODS Plumbing Solutions You Can Trust

From sealing threads to controlling flow, NZ Safety Blackwoods has the tools and expertise to keep your plumbing projects running smoothly. Their range includes industrial thread sealing tapes, precision valves, actuation and flow control solutions designed for reliability on site.

With updates to regulations requiring DZR brass and lead-free fixtures by May 2026, NZ Safety Blackwoods has got compliant products and the knowledge to help you stay ahead. Whether you need ASCO solenoid valves for hot water, steam or gas applications, or durable stainless steel and brass valves built for Kiwi conditions, they’re here to make sourcing the right solution easy.

For product info, compliance guidance, or tailored solutions, contact the NZ Safety Blackwoods Technical Solutions Team on 0800 832 732 technicalsolutions@nzsafetyblackwoods.co.nz

0800 800 523

sales.nz@rwc.com

sharkbite.com.au

SharkBite’s state-of-the-art facilities employ stringent quality control that gives New Zealand’s plumbers the confidence, quality and peace of mind they deserve.

ONWARDS AND UPWARDS

As director Gordon Diggle approaches retirement from Glennies Plumbing in Wellington, the business is in the midst of implementing its succession strategy. NZ Plumber talked to fellow director Mike Gooch about their long-standing partnership and why the future is looking bright.

AUTHOR: BEVERLY SELLERS

PHOTOGRAPHY: NEIL MACKENZIE

Wellington plumbing company EG Glennie’s is just a few years shy of its 100th anniversary—set up back in 1928 by Edward Gordon Glennie on his return from the First World War.

Current co-owner Gordon Diggle started his apprenticeship at Glennies in 1974 under Roy Yeoman, who by then was running the business with Edward’s two sons. Gordon went on to become the owner and later invited fellow plumber Mike Gooch to join him.

Shareholding agreement

“I teamed up with Gordon in 2008, then became financially involved in 2012,” says Mike. “A business partnership is a bit like a marriage. We wanted to ensure we were a good fit before I held an equal share with Gordon and his wife Sue and took our time to develop a detailed shareholding agreement.

“I worked as an employee manager until going full 50/50 in one go. We had worked alongside each other for four years by this stage and I was keen to get on with it.”

Mike adds that he and Gordon are like yin and yang. “Gordon is cautious and calculated, whereas I just want to get on with it,” he says, noting how their differing

“Valuing the stock and plant is easy. Putting a figure on the goodwill is the difficult part of the equation.”

approaches have helped them climb steadily to growth without falling off any cliffs along the way.

The two have discovered they share a similar business philosophy, with a conservative approach to taking profits out of the business—and never at the expense of a new company asset. Before any big decisions are made, there is always majority agreement.

Looking to the future

As Gordon approaches retirement, the time is now right to look to the future of Glennies. This has included a full business valuation and positive discussions with employee Andy Smith, who came through the doors as a Gateway student and has since completed his Masterlink apprenticeship with the firm to become fully qualified as a Certifying Plumber, Gasfitter and Drainlayer (find out more in our business succession article on page 20).

“Valuing the stock and plant is easy,” says Mike. “Putting a figure on the goodwill is the difficult part of the equation.”

Goodwill, he explains, is the less tangible stuff—ongoing contracts, past performance, ongoing professional development of staff, and the work environment.

Growing their own

Mike and Gordon have always chosen to grow their own people, aiming to take on a new apprentice each year to ensure they can keep their seven vans out on the road. They invite staff along to product upskilling opportunities, so everyone can stay up with new technologies, such as heat pump water heating—which in turn gives the company opportunities to diversify into new markets.

The team are treated like family and willingly chip in $10 a week towards the social club so they can enjoy each other’s company outside of work—a beer on a Saturday night or a mid-winter get together, like the recent Champions Charity Lunch for Life Flight. “Sometimes, we’ll load up the van and head to Riversdale for a BBQ and golf, staying at an Airbnb,” says Mike.

Having been involved with sports teams all his life, he says there are many parallels to be drawn. “You can achieve so much more when everyone understands you are working as a team,” he says. This includes taking turns on the call-out roster, asking for support if you’re struggling with a job, or bringing honesty and openness to the table at staff meetings.

“I’ve been in teams where an environment of discontent and negativity has crept in and, it can be contagious," says Mike. “Positivity is also contagious, and we much prefer that. It’s all about getting the right people—and a good attitude is 90 per cent.”

Wrap-around support

Glennies source their own apprentice candidates and take them on through the Master Plumbers-owned Masterlink scheme. They appreciate having an ‘intermediary’ in the Masterlink regional manager—someone with an outside perspective, who can address any issues with the apprentice or pass on an

Mike and Gordon have always chosen to grow their own people, aiming to take on a new apprentice each year to ensure they can keep their seven vans out on the road.

apprentice’s feedback to them. They also appreciate the additional opportunities, like the Masterlink Outward Bound Scholarships. “Several of our apprentices have been nominated and attended the fantastic course at Anakiwa,” says Mike (turn to page 80 to read about their current apprentice Noah Raymond’s experience).

Mike describes this, together with the company’s long-standing membership of Master Plumbers, as like having “a big envelope of support”. They make the most of member resources, such as the employment and legal helplines, wellbeing service, and employment agreement templates— reassured by the fact that these are regularly reviewed to align with current legislation.

They have also benefited hugely from the nationwide membership community, which has led to firm friendships and collaborative work opportunities.

Displaying the Master Plumbers brand on their vehicles is a no-brainer, says Mike. “It’s the industry standard and shows you can’t get any better.”

Navigating the downturns

Mike and Gordon have navigated many economic cycles over the years, keeping the business well afloat through a mix of ‘bread-and-butter' maintenance work, contracting jobs and light commercial projects. During downturns, the focus is firmly on providing an excellent outcome for the client to keep the positive reviews coming in.

Ever the optimist—and having weathered the global financial crisis—Mike says bright times always return. With Andy learning the ropes of business ownership and brimming with fresh enthusiasm and drive, the future looks very bright indeed.

PRICELESS DAY WITH THE CEO

Matt and Jo Hobbs welcomed Master Plumbers CEO Greg Wallace to their Coromandel plumbing business for a day in June—a prize-winning experience they say was a golden opportunity at a time they really needed it.

AUTHOR: BEVERLY SELLERS PHOTOGRAPHY: JENNA JAMES

When Jo Hobbs entered the Master Plumbers CEO for a Day prize draw, she never thought they’d win—let alone convince Greg Wallace to travel all the way to their remote Matt Hobbs Plumbing & Drainlaying base in Port

Charles. Nestled more than an hour from Coromandel town, along a winding road over a mountain ridge, it’s not exactly a quick trip.

But win they did. On a stormy June day, Greg made the journey, meeting Jo and

Matt at their Coromandel office base to discuss their business and share insights from an outside perspective.

Before the visit, Jo had completed a detailed Master Plumbers questionnaire. Greg was impressed. Her thorough

responses gave him a clear understanding of their goals, allowing him to arrive with ideas and resources tailored to their needs and local context.

Strategic reset

“It was a golden opportunity at a time when we really needed it,” says Jo. “We’d just moved here from Taihape and were in the middle of a reset. Having Greg’s expertise and fresh eyes on our business was invaluable.”

By the end of the day, they had a clear strategic plan for the year ahead—plus a timeline of actions. Top priorities included marketing, recruitment, and exploring upskilling to expand their service range.

Being newcomers to Coromandel, Matt knows the value of building relationships. “It’s not just a matter of doing the job and sending the bill—there’s a lot more to it,” he says.

One of Greg’s suggestions inspired Jo to create a unique customer thank-you card, complete with a pack of Little Gem lettuce seeds, a personalised message, and a QR code linking to their Google review page—a creative way to blend marketing with community goodwill.

Growth and opportunity

The meeting also sparked a decision to take on a local school leaver one or two days a week, with the aim of offering an apprenticeship through Masterlink. “That way we’ll have the guidance and support needed for training,” says Matt.

“Having Greg's expertise and fresh eyes on our business was invaluable.”

Jo Hobbs Matt Hobbs Plumbing & Drainlaying

As long-time Master Plumbers members, they’ve already benefited from employment and legal advice. “We’re a small business with no HR department, so we wear a lot of hats,” Matt adds.

Greg also introduced them to AI tools to streamline admin tasks—such as Wispr Flow for voice dictation and ChatGPT for

drafting marketing material, as well as utilising AI in an estimating role.

He challenged Matt and Jo’s thinking and opened their eyes to further opportunities within the industry. Matt found the industry overview particularly valuable. “Living in an isolated area, we don’t get many opportunities to bounce ideas off other tradespeople,” Matt explains. “We’re not often in plumbing merchants talking about products.”

The Coromandel has been hit hard by the loss of tourism following Cyclone Gabrielle in 2023. Greg’s visit provided a boost of optimism, sharing stories of small business success from across the country.

For now, Jo is splitting her time between the Coromandel and their previous home while their daughter Lucy finishes high school. In 2026, she looks forward to fully diving into their new strategic plan.

“Winning CEO for a Day was the right thing at the right time,” says Jo. “If you’re entering, put time into the questionnaire and share as much detail as you can.

“We feel so honoured and privileged to have had this opportunity—you simply can’t put a price on it.”

OUT & ABOUT

Activities around the Master Plumbers branches have included the presentation of a Waikato Branch Life Membership award for Dave Strong.

Dave Strong acknowledged in the Waikato

Dave Strong was awarded Waikato Branch Life Membership at their annual general meeting in July. Members around New Zealand will be familiar with Dave, who retired from the national Master Plumbers Board earlier this year after 17 years’ service, including a two-year term as President.

Dave was first elected to the Waikato Executive in 2002, serving as Waikato President from 2006-2008. In 2017, his dedication was acknowledged with the Waikato Master Plumbers Service to the Industry Award.

He has played a key role in shaping and mentoring the next generation of tradespeople. Through his involvement with Masterlink and the Wintec Employer Partnership Group, Dave has supported the development of practical, industry-relevant training pathways. His mentorship has had lasting impacts, with many apprentices going on to achieve excellence—including Maria Contreras Huerta, New Zealand’s first female to win the overall Plumbing World Scholarship, in 2024.

Managing Director of Morrinsville Plumbing & Gas Services (MPG) since 1992, Dave continues to lead the business with integrity, innovation, and an unwavering commitment to quality and training. Under his guidance, MPG has grown into a well-respected company and has proudly maintained its Master Plumbers membership for more than 30 years.

“With a calm, measured presence, a deep understanding of the trade, and an unwavering commitment to quality and training, Dave Strong exemplifies the values of Master Plumbers,” says Waikato Branch President Mike Wilson. “His contribution at local and national levels over more than three decades makes him a highly deserving recipient of Waikato Master Plumbers Life Membership.”

An impressive 60 years of membership for

Complete Combustion’s Matt and Tom Osment marking five years of membership.

Rob Willetts with Jamark Plumbing’s 10-year Milestone Award.

Ten years’ membership for Laser Plumbing Cambridge.

Brent Tupaea dropped round to Van Dam Plumbing 2020 Ltd to present Jade Corrywith their 5-year membership award.

Jamin Saes of iPlumber being presented with his 5-yearcompany’smembership milestone award.

Membership Milestones

Several Master Plumbers Membership Milestone Awards were also presented at the Waikato AGM, with others personally delivered to members unable to attend. Congratulations all, particularly Crawshaw Plumbers for 60 years’ membership and Pratts Plumbing for 50 years!

Kirsty Wallace (left) and Lisa Duston taking questions from participants, seated around the showroom space at Plumbing World Nelson.

President’s Dinner for Hutt Valley/ Wairarapa members

Seventy members and their partners from the Master Plumbers Hutt Valley/Wairarapa Branch enjoyed a tour of the world-class NZ Campus of Innovation and Sport (NZCIS) in August—the awesome venue for an evening dinner attended by Master Plumbers National President Grayson Allen and CEO Greg Wallace.

Located in Upper Hutt, NZCIS is a high performance sports facility with conferencing space and accommodation, used by professional sports teams, including the Hurricanes and Wellington Phoenix FC.

The group were provided with insights from NZCIS Director of Innovation Jamie Tout into how to bring a ‘high performance mindset’ to each of their businesses.

“Thanks to Grayson and Greg for your updates and for making the time to come and visit us—it means a lot,” says local member Rhiannon Jarvis of Jarvis Plumbing.

OBITUARY

Employment questions answered

Trial periods, rest and meal breaks, supervision, and medical incapacity were all topics up for discussion at the Master Plumbers HR & Employment Law Session, held in Nelson this September. This business networking session—led by Kirsty Wallace, Special Counsel at Duncan Cotterill, and Lisa Duston, People & Culture Manager at Master Plumbers—is being held around New Zealand Master Plumbers branches on request, subject to numbers. More events were held in October in Wellington and Hamilton. There was a great turnout in Nelson, with plenty of questions raised by local members and some lively, open discussion. Shout out to Plumbing World Nelson for hosting the event!

Contact Lisa Duston if you are interested in having a session in your region. Contact details at www.masterplumbers.org.nz

Harold Thomas QSM, JP 1938-2025

It is with sadness that we acknowledge the passing in August of Harold Thomas, a Life Member of the Wellington Master Plumbers Branch.

Harold established Thomas Plumbing and Gas in Waikanae in 1974 and a third generation of the Thomas family works in the business today, with Harold’s son Steve at the helm.

A stalwart of Master Plumbers, Harold was also a member of the Plumbers, Gasfitters & Drainlayers Board from 1982 to 2003, including four-and-a-half years as Chair. He was a national examiner and moderator, and was known in the industry for giving people his time and sharing his knowledge.

Harold served on the Waikanae Community Board, Horowhenua County Council, and Kapiti Coast District Council. He was Ngāi Tahu and from 2004 until his passing also served as Chairman of the Rowallan Alton Incorporation, which has a long-term vision for the conservation of the Rarakau rainforest.

He was a life member of Waikanae Rugby.

In 1990, Harold was appointed as a Justice of the Peace and in 1997 he received a Queen’s Service Medal for Public Service.

Our condolences to the Thomas family, with Harold’s wife Margaret passing shortly after him in September. Harold and Margaret have three children, 14 grandchildren and 21 great-grandchildren.

Explore Rinnai’s Hot Water Heat Pump Range

Rinnai HydraHeat® Integrated Hot Water Heat Pump

Using the efficiency of a NZ designed and manufactured Heat Pump head unit, HydraHeat® will quickly heat a home’s water from the top-down while saving you up to 75% on your water heating costs* Available in 275L & 340L capacities.

Rinnai HydraHeat® Split Hot Water Heat Pump

Introducing the HydraHeat® Split –a versatile top-down water heating solution compatible with both new and existing cylinders**. Designed and built right here in NZ.

Rinnai Enviroflo™ GR Series Hot Water Heat Pump

Designed to meet a variety of installation needs across New Zealand, the GR Series offers capacities of 215L, 265L and 300L

*When a comparison calculation is made to a 250L standard electric hot water cylinder when heating water from 19°C to 55 °C.

** Please refer to our cylinder compatibility checklist to find out if your cylinder is compatible with the HydraHeat® Split system.

HELPING HOSTS WITH WORKPLACE ASSESSMENTS AND WELCOMING NEW TEAM MEMBER HELEN MITCHELL.

Impacts of vocational training overhaul

From January 2025, our sector got its most significant training update in decades. This was driven by industry feedback that training wasn’t matching on job reality and apprentices were taking too long (up to 6½ years) to complete. Delays were worsened by limited block course capacity,

“The reforms mark a big shift: clearer alignment with workplace realities, faster qualification completion, and greater employer control.”

Rhys Nimmo General Manager, Masterlink and Master Plumbers

tutor shortages and interruptions stemming from the Covid pandemic and the RoVE reforms.

The changes have introduced new qualifications and a far more industry led approach to training delivery, with workplace assessment as an alternative to block course attendance.

There are now six new Level 4 apprenticeship programmes, with flexibility to drop into strands like on site wastewater treatment for drainlaying.

Practical unit standards have been overhauled. Apprentices can now be assessed on performance and verified in the workplace by someone who holds a current licence and has observed their work. Businesses with capacity may opt for their own in house assessors (registered through providers). Apprentices will still attend some compulsory block courses for core learning, but more modules can now be done entirely in

the workplace, depending on employer capability.

Block courses will no longer be assessment only—they will include teaching, reinforcement and theory sessions tied to workplace tasks.

Both training providers—Earn Learn (Te Pūkenga) and Skills Training Group (ICE)—are committed to supporting industry training that is more adaptable to apprentice and business needs.

The reforms mark a big shift: clearer alignment with workplace realities, faster qualification completion, and greater employer control. It’s early days, though. Watch for how the transition is managed, the resourcing of workplace assessors, and whether the capacity constraints, especially for block courses, get resolved. If they are, we should see more work ready plumbers, gasfitters and drainlayers entering the workforce sooner.

The Master Plumbers/Masterlink teams are fully set up to lead workplace assessment, with assessors already approved with both providers.

If you would like to discuss how the new qualifications can work best for you and your apprentices, speak to your local Master Plumbers/ Masterlink Regional Manager.

BOOK FOR REMAINING 2025 APPRENTICE WORKSHOP DATES

Masterlink Apprentice Training Manager

Pete Shields has been on the road, taking his popular Apprentice Workshops to the regions.

The workshops are designed to help Masterlink apprentices catch up on any outstanding online assessments, with Pete on hand as a qualified tutor to help the group with any gnarly questions.

A significant advantage for Masterlink apprentices is that Pete can sign off on

their assessment work during the session, with unit standard results reported at the end of the day. Right now, Pete’s working his way up from the South, with three remaining workshops in 2025:

30 October – Christchurch

13 November – Auckland

25 November – Queenstown

Interested in attending? Be in touch with Pete—details on the opposite page.

WELCOMING HELEN MITCHELL TO THE TEAM

Helen Mitchell joined Masterlink in September as new Central North Island Regional Manager, replacing Russell Walsh in the role.

Helen will be looking after hosts and apprentices in the Waikato, Bay of Plenty and Taranaki regions.

In 2022, she won the prestigious Jackson Women in Plumbing trophy at the NZ Plumbing Awards—and with good reason.

A Certifying Plumbing and Gasfitter and qualified Drainlayer, Helen has worked extensively in these trades, including tutoring at Wintec, and developing and delivering CPD training for the Plumbers, Gasfitters & Drainlayers Board.

In her own time, Helen runs regular training evenings for local PGD apprentices to help them keep on track with their studies.

“We’re excited to have Helen with us at Masterlink and would like to thank Russell for his six years in the role,” says National Sales Manager Garry Ivill.

“During this time, he has built strong relationships with host businesses, and helped apprentices achieve success with his pastoral care, advice and mentoring support.”

Masterlink milestones

WELCOME

Nau mae, haere mai to new Masterlink apprentices, and big thanks to your host businesses

Keaton Rawson

Clark Plumbing & Gas, Whanganui

Masalu Manu

K-10, Auckland

Jackson Cutts

BOP Plumbing & Gas, Rotorua

Jasjot Singh

Aquaheat Facility Services, Hamilton

Jackson Guy

Ben Mayne Plumbing, Auckland

James Salt

Jason Brown Plumbing & Gas, Lower Hutt

Dylan Spraggs

All Plumbed In, Auckland

Luke Allen

FB Hall & Co, Hamilton

Michaela Baucke

FB Hall & Co, Hamilton

Theo Greenlees

Whitehead Plumbing & Gas, Christchurch

Joshua Murray

Hi Flo Plumbing, Oamaru

an apprentice in your business? Masterlink is here to help.

Sidhant Reddy Plumbcraft, Auckland

Taumaloto Tiatia

Aquacraft Plumbing, Christchurch

QUALIFIED!

Congratulations to recent New Zealand Certificate recipients—an impressive achievement.

Plumbing, Gasfitting and Drainlaying

Georg Wishart

Plumbing and Gasfitting

Trent Davis

Plumbing and Drainlaying

George Steed

Jonathan Kernohan

Rhuan Wilson

Plumbing

Emma Fane De Salis

Kade Wilson

Ethan Fricker

Caleb Foster

Drainlaying

Mitchell Irwin

Kaesin Haris

Lawrence Lemana

Surround yourself with the right people

Join the plumbers, gasfitters and drainlayers just like you who get exclusive trade deals, training, networking and business growth opportunities so they can stay ahead of the curve. Get all of this and more, including industry leadership and the coveted Master Plumbers Guarantee. Become a Master Plumbers member today. masterplumbers.org.nz

TOOLBOX TIP

KEEP IT SHARP!

Sharp tools require less force and cause less harmful vibration, so stay on top of sharpening and replacement.

Hand and skillsaws, pipe cutters, roofing snips, pliers—they all need to be sharp to perform their best. They also need to be sharp to prevent unnecessary wear and tear on our bodies by reducing the force we need to use them, the harmful vibration we are exposed to, and the time it takes to do the job.

Have a sharp tool check

Gather your workers together, maybe over some food, and ask them to bring their toolkits, including any cutting power tools (eg, reciprocal saws).

Ask workers to swap toolkits with each other and check how sharp the tools are.

Talk as a group about:

Which tools need regular sharpening and how often?

Are there better tools to be using?

Which tools need replacement (full or part) and how often?

The benefits of sharpening vs replacement and vice versa

What you can sharpen yourselves and how

Can you get group deals on replacements or sharpening services?

Who are good providers of replacements and sharpening?

On the tools

NZ Plumber took a tour of the Athena facility in Auckland, where the company has been fabricating and assembling functional, durable and stylish bathroomware for over 40 years.

WORDS: DAWN ADAMS

PHOTOGRAPHY: ROBIN HODGKINSON

The Athena brand has been part of New Zealand bathrooms since 1982. Its Auckland and Christchurch sites—with 65+ team members across both—service plumbing suppliers around the country.

Athena’s head office, showroom and factory are based at the Auckland site, while Christchurch houses an office and warehouse. Customer service support teams work out of both sites.

Athena’s product range includes showers, baths, basins and vanities, along with mirrors and storage. With their focus on practicality and long-lasting value, the product development team know that, while the aesthetics are important to homeowners, the functionality, durability and safety of their products are equally key.

The company sources its product raw materials and components worldwide. These are then fabricated, finished and assembled here in New Zealand.

Athena also has a sister brand, Clearlite, serving a different market segment. Together, the two brands provide a wide range of bathroom solutions for New Zealand homes.

Supply and distribution

Athena is proud of its close working relationships with suppliers. Some of these have been in place for over 25 years. “We see our suppliers as genuine partners,” says Managing Director Tony de Ruiter. “We deeply value their expertise and the support they provide.”

From glass and aluminium extrusions through to acrylics and specialist components, suppliers play a key part in the Athena end product. As a Kiwi business, Athena feels it is important to collaborate and support other New Zealand businesses.

Distribution partners are also important to the company. They don’t sell directly to plumbers or the public, so they rely on thirdparty retailers and plumbing merchants.

“Together, this partnership provides an end-to-end solution for tradespeople

and homeowners, combining our product excellence with their retail and service expertise,” says Tony.

Spare parts and accessories are available directly from Athena through their website.

Quality and performance

Athena places high value on the quality of what they produce. Their products are tested at multiple levels—locally and internationally—before being released to their retail partners and onward to plumbers and homeowners.

“Our team regularly travels offshore to work alongside our suppliers on design, development, and rigorous testing. We also partner with specialist international testing facilities,” explains Paul Burrows, National Sales Manager.

Athena have an experienced design and production team, including some who have been with the company for more than 30 years. Each knows the importance of a reliable product that can perform well in the unique environment of the wet room.

“At Athena, we see it as our responsibility to back the trade community with the tools, knowledge, and service they need to deliver great results.”

Tony de Ruiter Manager Director, Athena

A word Athena frequently uses to describe their products is robust—exactly what is needed in a bathroom space. And all Athena products come with a warranty for customer peace of mind.

Sustainability measures

The whole Athena team has been engaged in the company’s growing sustainability strategy, which is regularly reviewed and tweaked. They are continually considering how they can adapt the materials and

products they use to be more planetfriendly. This includes packaging choices and trying to reduce their environmental impact across the business.

“Our first step is a collective mindset, ensuring that, in everything we do, we are considering how best to look after our people and our planet,” says Paul. “This journey is an exciting one, and we are committed to making meaningful progress.”

Athena’s cabinets are produced in NZ from low-E locally-made board.

Supporting plumbers

Athena’s showroom is open to the public six days a week.

The product development team at the Glenfield site are also available to answer questions and talk through ideas for the job you’re working on. If you’re looking for more information for a bathroom project, Athena’s has installation instructions, installer videos, building product information (BPIR) documents and their 2025 catalogue on their website.

Any extra training or support can also be arranged by getting in touch with the company. As Tony says: “At Athena, we see it as our responsibility to back the trade community with the tools, knowledge, and service they need to deliver great results.”

The new lead-free regulations represent a huge amount of work for New Zealand manufacturers and suppliers to meet the 1 May 2026 deadline. NZ Plumber brings news of some lead-free products available now and what still needs to be done to make sure the plumbing industry and consumers are ready for this significant change.

From 1 May 2026, plumbers in New Zealand installing products that come into contact with drinking water must make sure the product is ‘lead free’.

In New Zealand, ‘lead free’ means a weighted average lead content of no more than 0.25%.

The latest update to Acceptable Solution G12/AS1 contains the new lead in plumbing product provision, and from 1 May 2026 only this version may be used for compliance.

Acceptable Solutions and Verification Methods are one way to comply with the Building Code and provide a minimum level of compliance.

“When choosing the Acceptable Solution G12/AS1 for compliance, and where plumbing products are in constant contact with cold or hot potable water, they must comply with the lead-free requirement,” explains Dave Gittings, Manager of the Building System Performance Branch at the Ministry of Business, Innovation and Employment (MBIE).

“The only exemption currently is shower heads, hose, and assemblies where there is not constant potable water contact. We have aligned this exemption to match the Australian approach.”

Industry support

Master Plumbers has lobbied long and hard for this moment. With lead already taken out of paint and petrol, it makes perfect sense to remove this toxin from the water we drink. Lead exposure, even at low levels, can have serious health impacts, particularly to children and vulnerable people, including pregnant women and the elderly.

New Zealand manufacturers and suppliers are also in support of this move towards healthier drinking water, which many other countries have already taken. “The requirement to use lead-free copper alloy products marks a significant step forward in responsible manufacturing,” says water control valve and plumbing system supplier RWC.

Commercial plumbing supplier MacDonald Industries is in agreement. “From a public health perspective, we know the changes offer health and safety benefits by reducing lead exposure, especially for children, which leads to improved community health.

“It also ensures compliance with current and future regulations, promotes confidence with consumers, and provides healthier drinking water for everyone.”

And, as Aqualine points out, lead free products also support environmental responsibility, aligning with global trends towards safer, cleaner building practices.

Compliance challenges

Manufacturers and suppliers have had their work cut out to prepare for the change. As Kohler and Englefield explain: “Transitioning to leadfree compliance is a complex process that involves multiple layers of coordination and technical refinement. One of the key challenges has been ensuring that all raw materials and components sourced from suppliers meet the new regulatory standards.

“Internally, our engineering teams have had to develop and validate new tooling for many low-lead components, while our quality teams prepare and submit test samples for certification. We’ve also worked closely with accredited laboratories to conduct lead content testing and with certification partners to ensure timely issuance of compliance documentation.

“It’s a demanding process, but one we believe is worthwhile. Ensuring our products are safe, compliant, and future-ready is a responsibility we take seriously.”

There has been the necessary dual stock transition, too—running down ‘legacy’ inventory while introducing lead free ranges.

Packaging and technical data sheets, product codes and websites are being updated to help plumbers and consumers quickly identify compliant product. With no compulsory lead-free label, manufacturers and suppliers are creating their own or using the WaterMark lead-free label where applicable.

Compliance with the lead-free/DZR Acceptable Solution will be completed by Building Consent Authorities during the consent process, says MBIE’s Building System Performance Branch.

Industry awareness

Opinions are mixed on perceived awareness of the upcoming change among merchants and installers.

According to Aqualine, larger merchants and national networks are actively communicating the changes, but some smaller operators may not fully understand the scope or timing. Aqualine are providing merchant training to help make the transition as smooth as possible.

In general, suppliers feel installers have been well informed through industry channels. “Many plumbers are already taking proactive steps to ensure the products they install meet the new standards, and we’ve seen a noticeable increase in inquiries about certified lead-free tapware,” say Kohler and Englefield.

Apex Valves thinks plumbing industry awareness is growing but says it’s been a long road. “We still think there are plumbers who haven’t considered the impact on inventory or van stock and there might be some last-minute wastage,” they say.

MacDonald Industries think that, while many plumbers will have heard about the change, the level of understanding about the implemenation rules varies wildly.

“For example, knowledge about the fact the rules only apply to buildings where the building consent application has been lodged after 1 May 2026 is not widely recognised,” says General Manager Chris Ford. The company is also working hard to educate architects and engineers of the new lead-free rules.

MacDonald Industries has concerns that there is still some room for interpretation of some of the specific rules and regulations.

“These changes are supposed to improve drinking water standards but commercial bathroom products are not intended for drinking purposes,” they say.

“Also commercial products carry an extensive range of spare parts—these have not been clearly dealt with to date. We now have products that need to comply and some that are exempt in the same project. Ultimately that will lead to some confusion and uncertainty.”

Responding to these concerns, MBIE’s Building System Performance Branch says that, where a new consent application is lodged after 1 May 2026 choosing the Acceptable Solution pathway for compliance, and the commercial bathroom contains plumbing products in constant contact with potable water, the fitting will need to meet the lead-free requirements.

For projects where building consent is not required (ie, under Schedule 1 of the Building Act) and replacement parts are needed for maintenance or failure purposes (within expected use), these parts do not need to meet the Acceptable Solution lead-free requirement.

“This is set out under section 42A of the Building Act, which states that the building work must comply to at least the same extent as it did before the building work began,” says Dave Gittings.

Consumer awareness

The general view among suppliers is that consumers have little awareness of the changes.

“Most members of the public are not yet familiar with the leadfree requirements or their implications for health and product safety,” says Rheem.

Zenith Water agrees. “While the new regulations are a massive win for public health, it is a quiet one,” they say. “The responsibility for compliance lies with the industry, particularly the plumbers who install the products. Consumer awareness is a secondary objective, and it will take time and dedicated campaigns from manufacturers, retailers, and health authorities for the public to fully grasp the importance of this change.”

Kohler and Englefield have concerns that low import barriers and limited consumer awareness will allow non-compliant products to enter the market. Enforcement and education remain critical, they say.

“As the regulation deadline approaches, we expect education efforts to ramp up through retailers, manufacturers, and public health messaging. Plumbers also carry the risk for what they install, making it essential that MBIE backs the scheme with strong oversight and clear communication.”

WHAT’S AVAILABLE NOW

Caroma and Methven

The majority of Caroma and Methven’s (GWA Group NZ Ltd) bathroom and kitchen tapware products have already transitioned to lead free, with all remaining products set to follow by December.

As part of this industry shift, GWA has made it effortless to identify lead-free products. Every transitioned product carries a new code with an F at the end, along with bold LEAD FREE packaging and LF iconography.

For plumbers, merchants, and customers, this removes the guesswork. You can instantly recognise lead-free products on the shelf, on-site, or in the catalogue—saving time, ensuring compliance, and offering peace of mind.

GWA is proud to be leading the way in building a safer, lead-free future and making the transition as clear, simple, and reliable as possible.

Plumbing World

Plumbing World sells many back- and front-of-wall products affected by the lead-free and DZR legislation changes.

Some supplier products, such as stainless steel tapware, were already compliant when the change was announced and others have completed their transition to compliance.

Other suppliers continue to work through the stock they had already produced or imported before the change.

Plumbing World’s Own Brand products, such as LeVivi and TIVA, are WaterMark approved and will feature the WaterMark Lead Free logo on the packaging. The product is marked as LFDR to demonstrate compliance.

Kohler and Englefield

All Englefield basin and kitchen tapware is now available in lead-free versions, fully compliant with the upcoming lead-free requirements.

For the Kohler brand, the transition is well underway, with 95% of the Kohler tapware range having completed the shift to lead-free manufacturing. The remaining 5% of products are in final assessment and scheduled to complete the transition by January 2026.

“At Englefield and Kohler, we are committed to ensuring all products that come into contact with potable water meet the new maximum weighted average lead content of no more than 0.25%, backed by internationally recognised certifications and testing standards,” says Stanley Niu, Product Manager. “We will continue to lead by example, bringing compliant, high-performance products to Kiwi homes and helping educate the market through our channels.”

Englefield and Kohler lead-free tapware products will be clearly marked with a laser-etched WaterMark Lead Free logo. This ensures easy identification for plumbers, specifiers, and consumers, and reinforces their commitment to transparency and compliance. Products can also be verified online through the WaterMark Certification Scheme website.

“Clear labelling not only supports regulatory requirements but also helps build trust with end users who are increasingly conscious of product safety and water quality,” says Stanley.

Kohler and Englefield are proud to be part of this important industry shift toward safer, healthier water systems and are committed to making the transition as smooth and informed as possible for everyone involved.

Monaco

Monaco offer a range of products that already meet the upcoming lead-free and dezincification-resistant requirements. This includes their newly redesigned Supertub+, now fitted with fully leadfree components and mixers, as well as their American Standard and Grohe kitchen and bathroom mixers.

All new products arriving in New Zealand are fully lead-free. The majority of Monaco’s existing warehouse stock is also lead-free, with a small number of items that either need to be reworked or sold through before full compliance is

RWC

The shift to lead-free is about reducing the use of a known hazardous material in the manufacturing process. This change brings a clear benefit to the supply chain and supports safer, more sustainable practices.

RWC have taken a proactive approach. They identified the best lead-free alloys early, contributed to the development of technical standards and ensured their full product range was lead-free and available by 2024.

“Our experience in international markets gave us a head start and helped us deliver a smooth transition for our customers,” says Marketing Manager Sarah Fripp.

To support the transition, RWC have also launched an online tool that allows customers to easily look up product codes that have been transitioned to leadfree, along with their updated codes. This resource is designed to make the changeover as smooth and transparent as possible, giving installers and specifiers confidence in every product they choose.

“By removing lead from the process, we are helping to reduce risk in manufacturing, support environmental goals and lead the industry toward a more responsible future.”

achieved. At this stage, they are working towards the end of 2025 as their expected timeframe.

“While there are always operational considerations when preparing for a regulatory change, we are well-prepared and have clear plans in place,” says Monaco’s American Standard and Grohe Product Manager Suzan Kumari. “Any challenges, such as reworking certain stock or managing the transition of existing inventory, are being actively managed to ensure we meet the lead-free deadline smoothly and efficiently.”

Merchants and customers can identify the lead-free Supertub at a glance with

the new Supertub+ packaging. All Grohe and American Standard products will also carry a WaterMark Lead-Free label, making it simple to choose safe, compliant products.

Mico

Mico offer lead-free alternatives to all products affected by the new lead-free provisions and will be fully compliant by the 1 May 2026 deadline.

A significant proportion of their product has already transitioned, and you will see these starting to appear in their branches. Newly compliant items are clearly identified by LF or Lead-Free markings on the packaging and/or products.

Mico have been planning for the change over the last couple of years and will continue to communicate with their customers throughout the transition to help them prepare for the change and make information easily accessible.

The Mico team across the country are well informed about the upcoming changes and are happy to help with any questions customers might have.

Zenith Water

Zenith Water is actively transitioning its entire product range to comply with New Zealand’s lead-free regulations by the mandatory 1 May 2026 deadline. This includes its flagship Zenith HydroTap, mixers, water dispensers, and fountains.

The company is working closely with certified bodies and supply chain partners to ensure all components are certified leadfree and meet manufacturing timelines. Many core products are already lead-free, with remaining lines set to phase in compliance well before the deadline.

In line with the new requirements, Zenith will launch the Zenith Chill Fountain in October 2025. Designed for high-traffic areas, this wall-mounted dispenser features both bubblers and bottle-fillers and will be compliant lead-free upon release.

To support installers and customers, Zenith will use the official WaterMark Lead Free logo on all compliant products, packaging, and online listings.

Additionally, its filtration products offer dual certification ensuring lead-free materials (NSF/ANSI 372) and proven lead removal performance (NSF/ANSI 53) for maximum safety and confidence in installation and water quality.

Hydroflow

Hydroflow have expanded their product range with high-quality lead-free solutions, including lead-free brass, bronze, and stainless-steel components,

and standout solutions like the Hydropress range, ball valves, flexi hoses, Aquor, Terminator, and Watts backflow.

This marks the beginning of a comprehensive review of their products and suppliers to establish baseline sustainability criteria across their range.

“Lead-free is a cornerstone of Hydroflow’s broader sustainability strategy,” says National Sales Manager Gareth Withers. “As part of our mission to support water quality and reduce environmental impact, we are

Aqualine

Aqualine’s wide range of lead-free products and components include screwed brass fittings and other brass plumbing components, hose taps and accessories, flexible connector hoses with brass end fittings, valves, inline filters/ strainers and piping systems and associated fittings. Stainless steel and polymer parts are already leadfree and unaffected.

Aqualine will be fully lead-free by the end of November across all impacted potable-water lines. Priority items are already in market, with the balance arriving between September and November. Where required, verification, such as local lab metallurgy reports and WaterMark numbers, can be provided with shipments or on request.

Aqualine’s lead-free products will all carry their LF mark on the product itself, where space allows. For items where marking isn’t practical (eg,

nipple tubes), the packaging will clearly indicate lead-free compliance.

The WaterMark Lead-Free logo will be used on packaging wherever applicable, alongside Aqualine’s own encircled LF logo in situations where the full logo cannot be used, or where WaterMark branding does not apply.

“Aqualine has been preparing for this change since November 2023, so we’re ahead of the curve,” says Aqualine Product Manager Steven Irvine. “Our goal is to make the transition seamless for merchants and plumbers by providing clear labelling, technical support, and timely stock availability. We see this as more than compliance—it’s about delivering safer, future -ready solutions for the New Zealand plumbing industry.”

Aqualine products will not be impacted by the new dezincification resistance (DZR) requirements, as they already use DZR materials across relevant product lines.

collaborating closely with our global supply partners to bring innovative, sustainable products to market.

“We offer quality water management products from around the world. The people we work with are advanced in their sustainability efforts, and we’re working with them to ensure customers have a clear view of the credentials we need to deliver on. Every item we distribute meets strict quality assurance and compliance standards, ensuring reliable performance and safety.”

Rinnai

All of Rinnai’s hot water cylinder, gas continuous flow water heater, and hot water heat pump products will meet the requirements in NSF/ANSI/CAN 372, the American National Standard for Determining the Lead Content in Drinking Water System Components, ahead of the 1 May 2026 deadline.

Rinnai says there have been some challenges in preparing for the deadline. The New Zealand Building Code requirement is for product to be certified as compliant with NSF/ANSI/CAN 372, as per Acceptable Solution G12/AS1 2.1.3.

Getting the product either tested or the wetted surface area calculation undertaken is time consuming and costly, and there is a shortage of providers who can undertake this specialist work.

Rinnai undertook to add the NSF/ANSI/ CAN 372 calculation methodology to their IANZ Accreditation scope, so they could run the calculations for their products and issue compliance reports in a timely manner.

Rheem

Rheem has taken proactive steps to ensure its range of water heating products meet the upcoming lead-free requirements.

Rheem’s entire range of residential water heaters is already compliant with the new lead-free standards. While the products themselves were already 99% compliant, the journey to full certification has involved considerable behind-the-scenes work.

“The real challenge has been in the compliance documentation,” says Ian Horsburgh, R&D Manager at Rheem.

“We’ve invested significant effort into calculations, test reports, and regulatory preparation. We’re now in the final stages of completing this process.”

Rheem is updating its product labels to clearly indicate compliance. New packaging will feature a ‘Lead Free’ label, making it easy for both tradespeople and consumers to identify safe products.

Voda Plumbingware

Approximately 80 per cent of Voda Plumbingware’s kitchen and bathroom tapware is now lead free. The remainder is expected to be lead free by late 2025.

Product codes have been updated with lead-free specific coding, and a lead-free icon is displayed on all applicable product labels, along with wording in the features lists (eg, Lead-free DZR Brass, Lead-free 304 Stainless Steel).

The body of each lead-free product is laser engraved with LEAD-FREE, and/or, where applicable, the new Watermark lead-free branding is laser engraved on the mixer body.

MacDonald Industries

As suppliers to the commercial plumbing market, Macdonald Industries (MDI) supplies a wide range of valves and taps that will fall under the new requirements—but also plenty that will not.

Due to commercial products not being intended for human consumption (eg, sensor tapware that uses tempered water for handwashing purposes), there is some suggestion that these products should be exempt from lead free requirements. MDI are attemping to get clarification and confirmation on this position.

Well-known products, such as Zurn Wilkins, are lead free and have been for some time. Many models within the Delabie tap range are already lead free and more will be available prior to May 2026.

International suppliers are regularly releasing updated versions or new-lead free options. MDI have options now and will have an increasing number of products available between now and May 2026.

MDI will be applying stickers to packaging for all leadfree items using its own label design.

“As leaders in commercial bathroom fixtures across schools, public amenities, aquatic centres and healthcare facilities, we see this transition as an opportunity to support architects and building owners with products they can trust—reliable, compliant, and designed to meet the demands of future regulations,” says MDI Managing Director Chris Ford.

MM Brands

All MM Brands brass fittings (threaded tube, crox nuts, hex nipples) and brass pipe fittings for their piping systems are already available lead free. All their products are marked Lead Free (LF) and product packaging carries the MM Brands lead-free logo. Due to the manufacturing material (CW511L), all their lead-free brass components are also dezincification resistant (DZR).

“Eliminating lead in all products associated with our water infrastructure goes towards delivering better health outcomes,” says Sales & Marketing Manager Tai Tulaga.

Apex Valves

Apex Valves supply valves primarily for stored hot water.

However, they can be used in any situation where pressure limiting, pressure relief or tempering is required.

“Our transition started when the updates to the Building Code were announced, and it has been a process of constant action to get it all done,” they say. “While our volume lines have been supplied with lead free brass for some time, from November all stock will be available as lead free. This provides five months for any remaining inventory in the channel to make its way through before the cut-off date.”

Apex has carried out an extensive campaign through social media, trade events, and NZ Plumber magazine to make sure people know their range is lead free and the changes they’ve made to packaging to be able to identify it. They are using their own lead-free roundel in their communications and packaging, and products themselves are marked ‘LF’ on the brass body.

They have also been conducting an extensive inventory audit through merchant stores to ensure that a priority is being put on selling through leaded stock before the deadline, and products that are lead free are identified as such on the packaging with their lead-free roundel.

Nero

Nero began transitioning its basin mixers sink mixers, cistern stops and filter taps to lead free in 2023 and received certification by June 2024. Other products like shower mixers and bath mixers are not legally required to be lead-free, but Nero have already transitioned them voluntarily.

“We are strong supporters of this change as we like to operate as an ethical company,” says National Sales Manager Tony Shirley. “There have been challenges but, being the manufacturer, these are under our control.”

Nero products will be labelled as lead free on the packaging, and products will be branded with the lead-free symbol and appropriate WaterMark branding.

“This is a good thing for our industry and the public,” says Tony. “It’s also great for our plumbers, as they will be able to install the correctly branded products with confidence.”

HOW BRASS IS MADE (and why it matters)

From furnace to forging and finishing, Aqualine explains how lead-free brass tapware and fittings are made—plus what happens when the job also calls for corrosion resistance.

At its simplest, brass is copper plus zinc, tweaked with small additions. Historically, this was a little lead for machinability. In modern lead-free brasses, bismuth (and sometimes silicon) fills that role.

The result is a metal that machines cleanly, seals well, tolerates heat, and resists general corrosion—hence its long reign in valves, tap bodies and compression fittings.

In New Zealand, ‘lead-free’ doesn’t mean zero lead—it means a weighted average of ≤ 0.25% lead across all wetted surfaces (as per New Zealand Building Code Acceptable Solution G12/AS1 and standard AS/NZS 4020).

Common plumbing grades of brass include:

CW617N – the hot-forging workhorse for general fittings

CW602N – a dezincification-resistant (DZR) brass for potable -water duty

CW511L – a lead-free, bismuth-based brass widely used for tapware

C46500 – another lead-free alloy, often engineered for extra corrosion resistance.

For tapware and end- of-line components, Aqualine use lead-free brasses such as CW511L and C46500 (verified to AS/NZS 4020).

Where DZR is needed, Aqualine specifies DZR brasses and materials selected to meet AS 2345.

“In short: where the job demands DZR, we’re DZR; where the task demands lead-free, we’re lead-free—and often both,” says Product Manager Steven Irvine.

Raw metal to billet: melting and alloying

A brass heat (ie, a single furnace melt/batch) starts with electrolytic copper cathode plus zinc (and selected scrap of known chemistry) charged into an induction or gas-fired furnace. The melt is brought to temperature, alloyed, and

sample - checked by spectrometer to nail the composition before it’s poured. Tight chemistry control keeps machinability and corrosion resistance consistent batch to batch. Continuous casting then turns the melt into billets or rods, ready for forming.

Forging, machining and finishing

Most plumbing fittings are made by hot forging short lengths of brass rod into ‘blanks’, then CNC machining threads, seats and sealing features.

“Where dezincification resistance is required, Aqualine specifies DZR brasses (eg, CW511L) or engineered variants such as their modified C46500,” says Steven. “These alloys are heat-treated after forging to stabilise the microstructure and deliver long-term resistance in aggressive water conditions.

“After machining, parts are cleaned, assembled where relevant, then pressure- and leak-tested. Finally, they’re marked and packed— always with traceability back to heat/batch and test records.”

Testing and certification

Behind the scenes, Aqualine runs a two -track QA process: Material verification: Optical emission spectrometry (OES) to confirm every brass heat (a single furnace melt/batch) meets the intended grade.

Performance testing: Batch DZR checks to AS 2345, AS/NZS 4020 testing for potable contact, and routine pressure/leak tests.

Most plumbing fittings are made by hot forging short lengths of brass rod into ‘blanks’, then CNC machining threads, seats and sealing features.

IN BRIEF: HOW A BRASS FITTING IS BORN

Melt and alloy: Copper, zinc (and controlled scrap) melted and composition-checked

Cast: Melt is continuously cast into rods/billets

Form: Rods are cut and hot-forged into near-net shapes

Heat treat: DZR parts are heat-treated to lock in resistance

Machine & finish: Threads, seats and sealing lands CNC-machined; parts cleaned and marked

Test and certify: Pressure/leak, AS 2345 DZR where relevant, and AS/NZS 4020 for potable contact

LEAD-FREE VS DZR

It’s easy to assume ‘lead-free’ equals ‘DZR’, but they solve different issues:

Lead-free* (eg, CW511L, C46500) addresses metal leaching and health compliance for potable water (tested to AS/NZS 4020) DZR addresses corrosion resistance in aggressive waters (tested to AS 2345).

Dezincification is a corrosion mode where zinc leaches out of brass, leaving a porous copper skeleton. It can choke passages with crumbly corrosion products or lead to leaks—exactly what you don’t want behind a wall.

The AS 2345 standard addresses this by requiring fittings to either: qualify by composition (certain low-zinc or inhibited brasses); or pass a DZR test after all manufacturing stages (Category II).

“Aqualine brass is certified to AS/NZS 4020; fittings under AS 3688 must meet AS 2345 for dezincification resistance,” explains Product Manager Steven Irvine. “Aqualine designs to both—so you don’t have to second-guess what’s behind the wall.”

* defined in NZ as ≤ 0.25% lead by wetted surface.

ON-SITE CUES FOR PLUMBERS

Look for DZR (stamped DZR, or DR) on fittings for potable lines and hot water

Check the paperwork: PTS sheets should clearly reference AS 3688, AS 2345 and AS/NZS 4020

Don’t assume lead-free is the same as DZR. They’re different properties, tested to different standards, as below:

• AS 3688 Water supply metallic fittings and end connectors

• AS 2345 Dezincification resistance of copper alloys

• AS/NZS 4020 Testing of products for use in contact with drinking water.

About the author: Aqualine has been a trusted name in plumbing solutions for over 70 years. Why choose Aqualine? Because quality fittings aren’t just metal—they’re peace of mind. Every Aqualine product is:

• Designed for NZ conditions

• Compliant with AS/NZS standards

• Backed by WaterMark (where required) and full traceability.

Find out more at https://aqualine.co.nz or talk to your merchant about the latest Aqualine range.

Understanding the importance of leadfree brass fittings is essential for ensuring the safety and satisfaction of your customers, says MM Brands.

Since changing over to lead free production, manufacturing has been presented with a new set of challenges. How do we produce brass fittings without the right amount of lead? Lead in brass has traditionally acted as a lubricant to help make machining brass easier, faster, and machine efficient.

At MM Brands, constant improvements from the beginning have included developing new machinery from Europe coupled with the technology from Japan. This has allowed the company to deliver lead free dezincification resistant brass fittings (CW511L) to the market.

The most obvious benefit of moving to lead-free fittings is the elimination of lead from plumbing systems. By using lead free brass fittings, plumbers are actively participating in safeguarding public health and ensuring the water supply remains uncontaminated.

Lead free brass fittings are also typically more environmentally friendly, as they contribute to reducing hazardous waste associated with lead mining and manufacturing.

When selecting lead free brass fittings for your projects, it’s crucial to ensure they comply. Look for product markings, such as LF and Lead Free logos on packaging.

Supplier certifications from reliable bodies, such as WaterMark or equivalent standards recognised in New Zealand, should be available on request or easy to access through company Building Product Information Requirements. By embracing the change towards a lead-free future in plumbing, together we can safeguard the health of the public.

Government announces support for biogas

At July’s Biogas Bridge Forum, Energy Minister Simon Watts announced a government-wide commitment to help grow the biogas market in New Zealand. “We see biogas as a strategic opportunity to strengthen energy resilience, decarbonise our gas networks, and to support regional development,” he said.

The Government will amend the Commerce Act to regulate biomethane pipeline services that use the same infrastructure as regulated natural gas pipeline services under the Act.

Work programmes by EECA and the Gas Industry Council will complement the Government’s activities.

Minister Watts thanked GasNZ and the Bioenergy Association of New Zealand for spearheading the forum. “Your leadership in convening this kind of cross-sector collaboration is exactly what is needed to unlock the full potential of biogas and ensure it plays an essential role in supporting energy and gas security,” he said.

GASFITTER FAQS

Gas-related enquiries have outnumbered all other enquiries to the Plumbers, Gasfitters & Drainlayers Board (PGDB) in recent months. Here, the PGDB provides guidance on the most commonly-asked questions.

1. Which gas standard applies?

Unless specifically stated otherwise, work must comply with the 2013 version of AS/NZS 5601.1. The 2022 revision of AS/NZS 5601.1 is not yet cited under the Gas (Safety and Measurement) Regulations 2010.

2. Can I still use multilayer pipe?

Always refer to manufacturer specifications, current standards, and check UV protection requirements if pipework is exposed.

3. Cylinder placement and clearances

Cylinder clearance tables in AS/NZS 5601.1:2013 (Annex J) are your go-to. Always check if a Location Certificate is required.

4. Appliance certification and Supplier Declarations of Conformity (SDOCs)

If you encounter a gas appliance with no compliance labels or SDOC, you should not install or certify the appliance. Check the Energy Safety database if unsure.

5. What counts as high-risk gasfitting?

High-risk gasfitting is defined in the Gas Regulations. Following an incident or if you find an unsafe installation, WorkSafe must be notified. When in doubt, notify, especially where there’s a risk to property or life.

6. Certification and documentation

Missing or incorrect Gas Safety Certificates (GSCs), disputes over who should issue them, and calls for clarification around CoCs are particularly common on projects where several practitioners worked on different stages. Only certify the work you’ve done. Be clear in the description. If multiple practitioners are involved, ensure each part is properly documented.

Source: InfoBrief June 2025

WE ARE LEAD-FREE.

is proud to be ahead of the curve. Our full range of brass products will be certified lead-free in accordance with NZBC G12 requirements from 1st December 2025, well in advance of the official 1st May 2026 deadline.

Notify unsafe work or appliances using WorkSafe's online form—and call WorkSafe if the danger is immediate.

Reminder: reporting unsafe installations & appliances

If you come across an unsafe gas installation or appliance, you must notify the property owner or occupier of the danger, and contact WorkSafe.

WORDS: PLUMBERS, GASFITTERS & DRAINLAYERS BOARD

Under regulation 10 of the Gas (Safety and Measurement) Regulations 2010 (the Regulations), any gasfitter who has reasonable grounds to believe a gas installation or appliance presents an immediate danger to life or property must: advise the property owner or occupier of the danger, and report it to WorkSafe.

This must be done as soon as practicable. The gasfitter must provide details of the nature of the danger, how and why the installation or appliance presents a danger, and any steps they believe must be taken to minimise or eliminate the danger.

They must also advise the property owner or occupier to inform their gas retailer or wholesaler of the danger.

This regulation imposes a positive legal duty on gasfitters. Failure to comply is a criminal offence, punishable by a fine of up to $10,000.

Gas safety requirements

Regulation 9 of the Regulations sets out the requirements for gas safety. It requires any person who designs, installs or maintains a gas installation or part installation, gas appliance or fitting to do so in a way that ensures the installation, appliance or fitting is safe when used for its intended purpose and in a lawful manner. This includes an obligation to make sure it is compatible with the characteristics of the gas.

Regulation 9 also requires a person to ensure the installation, fitting, or appliance remains safe when turned off or decommissioned.

It is a criminal offence to fail to comply with any of these obligations, punishable by a fine up to $10,000.

What is unsafe?

Under regulation 4 of the Regulations, an installation, fitting, appliance or associated equipment will be unsafe if there is a

significant risk that a person may suffer serious harm, or that property may suffer significant damage, as a result of dangers arising from its use or the conveyance of gas through it. The danger can arise either directly or indirectly from its use.

How to report an unsafe installation or appliance

Go to WorkSafe’s ‘Notifying us of an unsafe product’ page and complete the online complaint form: https:// portal.worksafe.govt.nz/report-anunsafe-product/

Where any danger is immediate and cannot be minimised or eliminated, gasfitters should ring WorkSafe on 0800 030 040 rather than relying on a complaint form—and should also contact the gas provider.

Call the Plumbers, Gasfitters and Drainlayers Board on 0800 743 262 and talk it through with their technical advisor.

Industry Trained PGD Apprenticeship

Training that works for you

EarnLearn’s Industry Trained PGD Apprenticeship gives you the flexibility to train and assess apprentices in a way that suits your business.

• Become a Workplace Assessor and guide your apprentice through their journey, or

• Work with an EarnLearn Assessor so you can focus on training while we take care of assessment.

Our nationwide team of Account Managers are here to help every step of the way. Get in touch today!

earnlearn.ac.nz/PGD

0800 327 648 (0800 EARN IT)

ON THE JOB WITH GAS SMART METERS

Smart technology is changing the way natural gas customers use energy and changing what you see on site. In this article, Powerco and The Gas Hub provide practical advice on working with gas smart meters.

If you’re a gasfitter, chances are you’ve already come across a gas smart meter on the job.

The meters use Cat-M1, a low-power wide area network (LPWAN) mobile technology designed for IoT (internet of things) devices. They send usage information straight to retailers, which means no manual meter readings and more accurate bills for customers.

Over the past few years, Powerco has rolled out almost 55,000 smart meters across Hawke’s Bay, Horowhenua, Manawatū, Taranaki and Wellington, with another 13,000 to be installed by mid-2026.

Powerco is currently installing smart meters for residential and small commercial customers—for all new gas connections,

customer reconnections, or where a retailer has requested a wider upgrade for their existing customers.

Do gas smart meters affect appliances or installations?

No. A smart meter doesn’t change the flow of gas or alter how appliances operate. For gasfitters, the pipework and appliances remain business as usual, and the same installation standards apply.

What should I consider when working with a gas smart meter?

There are a few practical things to keep in mind:

The test point on a smart meter (as with all gas meters) is intended for gas meter operatives. Gasfitting tests are completed on the outlet pipe or the customer’s appliances.

Standard smart meter flow rates are 10m³/h for GR-8BU models and 25 m³/h for GC-25 models.

Where a leak detection product is required—such as Snoop Liquid Leak Detector or Big Blu—follow the manufacturer’s recommendations. Wash off with clean water afterwards. Don’t use soapy water on smart meters, as this voids the warranty. Handle smart meters with the same care as any live gas meter but note the added communication component. If relocation is required, coordinate with the network operator or retailer first.

Follow standard safety and isolation procedures during your work.

How do I turn on the screen?

To wake up the smart meter screen for meter reads or signal strength checks:

Press and hold both buttons for two seconds (min) to activate the screen.

Use the arrows to navigate through the different screens.

Who is responsible for installing and maintaining smart meters?

As with regular meters, ownership and maintenance can sit with different parties—often the network operator.

Your role doesn’t change. You’re responsible for the safe installation, repair and certification of all outlet pipework and appliance installation and maintenance. If you think the meter itself is faulty or you smell gas, contact the meter owner in your region.

What about data and privacy?

Smart meters only collect usage data—how much gas is being used and when. No personal details are recorded. Retailers use the data for billing, while network companies hold basic information (such as meter serial number, ICP and address) so they can respond to the right property if needed. Customers can see their usage through the app provided by their retailer.

Where can I go for more info?

For more details on Powerco’s smart meter roll out, including which regions are included, head to their website*. The Gas Hub (part of Powerco) connects customers to natural gas in Wellington, Taranaki, Hawke’s Bay, Manawatū and Horowhenua, and has resources online** for gasfitters working in these areas.

In practice

On the job, smart meters behave much like the meters you already know. The difference is mainly in how data is sent back to retailers. Knowing who owns the meter and when to call them helps keep things clear and simple on site.

*www.powerco.co.nz/what-we-do/our-projects/gas-smart-meter-rollout

**www.thegashub.co.nz/get-connected/gasfitter-hub

www.monacoplumbing.co.nz

Your safety is still our first priority and in an effort to continue our tradition of providing quality, safe products for your home or business, we’re going lead-free. That’s right - our entire line of faucets will be lead-free. Our faucets have long used less lead than many of our competitors, thanks to our investment in a low-lead manufacturing technology more than 25 years ago. Now American Standard’s new alloy formulation reduces the amount of lead even further by replacing lead with bismuth. This means you still get the same high-quality faucets and they’re totally lead-free. It applies to all faucets that contain less than one quarter of one percent (0.25%) total lead content by weighted average.

Trusted! Comply to current & future standards

Hansen Easy Fit Compression Fittings

Hansen Easy Fit ID Compression Fittings

Hansen True Fit Threaded Fittings

Hansen True Fit Tank Fittings

Hansen Full Flow Ball Valves

Hansen Fastflo Valves

Hansen Superflo Plastic & Brass Valves

Hansen

Fit Poly Fittings

Copper cylinder upgrade solution FUTURE-READY GAMECHANGER

Kiwi homeowners can now upgrade their low pressure copper cylinder with a like-for-like replacement that can be installed as a low or mains pressure system. Rheem discusses its game-changing solution here.

New Zealand is one of the few countries in the world where low pressure systems are still common. Given a choice, every homeowner would upgrade to a mains pressure hot water heater, but this can be a costly transition and may even require alterations to the hot water cupboard to make space for the new model.

To put this in perspective, keeping a legacy low pressure copper cylinder is like sticking with copper dial-up internet instead of upgrading to fibre.

Recognising this as a national issue, Rheem started speaking to New Zealand plumbers to find answers. What’s stopping Kiwi homeowners from upgrading to mains pressure? What are the barriers for plumbers recommending this upgrade? What are the key issues with installation that make the transition so costly?

The answers led to one conclusion: New Zealand needs a new water heater that is a like-for-like replacement for legacy low pressure copper cylinders, but capable of being installed as both a low or mains pressure system.

So, Rheem’s local design team got to work.

Drop-in now, upgrade later

The result is the game-changing Rheem All Pressure™ Vitreous Enamel (APVE™)—a future-ready hot water solution designed to make the upgrade to mains pressure simple and cost-effective. The APVE™ is a drop-in replacement that can be installed as a low or mains pressure system. Even if it begins life as a low pressure unit, it can be upgraded later to mains pressure with a valving change.

To ensure installation is as simple as possible, the APVE™ range has been designed and manufactured in New Zealand with the same height, diameter and bottom entry as the copper cylinders it replaces. Plumbers can swap out an

old cylinder without altering cupboards, flooring or pipework, making it an ideal solution for urgent breakdown situations.

Importantly, the APVE™ range includes over 20 product options, which means plumbers can almost always offer homeowners a direct replacement that delivers better performance without the cost and complexity of a traditional mains pressure upgrade.

Superior corrosion resistance

The All Pressure™ range is built with Rheem Ultranamel®, which is more durable than domestic grade enamels and can prolong the life of the water heater. It also provides superior corrosion resistance in chlorinated, hard or bore water compared to copper or stainless steel. Further, the entire range is fitted with a sacrificial anode for even greater protection against corrosion and has been put through rigorous Rheem quality checks.

For these reasons and more, Rheem can provide a 10-year warranty for the All Pressure™ range, which is twice that of traditional copper cylinders.

As a 100% electric product, the APVE™ is also a sustainable choice. With 80% to 85% of New Zealand’s electricity already coming from renewable sources (EECA data), choosing an electric APVE™ water heater allows households to enjoy strong, reliable hot water while helping to reduce their environmental footprint.

Addressing real-world challenges

The All Pressure™ range is designed and manufactured locally, so Rheem were able to respond to the needs of customers through the design and production process. This ensured the product addressed the realworld installation challenges of plumbers and reduced the cost and hassle of upgrading to mains pressure for homeowners.

Whether replacing a leaking low pressure copper cylinder or planning for a full mains upgrade in the future, this is a product built to deliver now and long into the future.

To explore the APVE™ range or find the right model for your next install, visit rheem.co.nz/all-pressure-water-heating or contact your local Rheem rep.

SHOWCASING PRODUCT INNOVATIONS FOR THE PLUMBING, GASFITTING AND DRAINLAYING TRADES.

Introducing the Kohler Belay Walk-In Bath

Kohler is proud to introduce the Belay Walk-In Bath to New Zealand, designed to deliver safety, comfort and confidence in every bath.

Its ultra-low step-in height makes entry and exit easier and safer, especially for those with limited mobility.

The bath features Kohler’s advanced door sealing technology, providing a watertight seal that prevents leaks and ensures long-term reliability. A built-in

handrail offers added support and stability, enhancing user safety throughout the bathing experience.

With a fast-drain system, the Belay bath allows water to exit quickly, reducing wait times and improving overall convenience.

Its sleek, modern design and durable construction make it an ideal solution for residential homes, retirement living, and aged care environments.

Rheem All Pressure™ VE: Technical Leap for NZ Hot Water

Rheem’s new All Pressure™ VE (APVE™) range offers a like-for-like replacement for legacy low pressure copper cylinders, with the flexibility to connect to low or mains pressure. Rated to 850kPa, each cylinder can be installed as low pressure for immediate replacement, then upgraded to mains pressure later with a valving change, future-proofing the investment.

Designed and manufactured in New Zealand, the APVE™ matches the height, diameter and bottom entry of copper models, enabling straightforward swap-outs without altering cabinetry, flooring, or pipework. The Rheem Ultranamel® enamel lining provides superior corrosion resistance across chlorinated, hard, and bore water, doubling the warranty to 10 years compared to traditional copper cylinders.

With more than 20 products covering most replacement scenarios, the APVE™ range delivers durable, highperformance hot water while supporting New Zealand’s transition to mains pressure systems.

Stop leaks with the OGS water leak monitor!

Protect your client’s property from water damage and hefty water bills with the OGS water leak monitor from All Controls NZ. Suitable for water leak detection and interlock, the monitor offers a great solution for residential, commercial and educational facilities. A remote audible and visual alarm strobe is activated on leak detection, with an optional solenoid valve available to isolate the supply.

OGS water and gas safety panels are designed and manufactured in the UK. Enjoy peace of mind with advanced technology and solutions for water and gas safety.

The expert team at All Controls NZ will ensure a perfect solution for your next project. As a Silver Partner of Master Plumbers, they offer great service and price to all members of Master Plumbers.

Contact the team at All Controls NZ on 09 259 4545; sales@allcontrols.co.nz www.allcontrols.co.nz

New Zenith Chill Fountain

The Zenith Chill Fountain is the ultimate drinking water solution for high-traffic environments. Designed for schools, workplaces, gyms, and public spaces, this sleek and durable fountain delivers chilled, great-tasting water on demand with bubbler and bottle-filling capabilities— encouraging hydration while reducing reliance on single-use plastics. It’s fitted with a MicroPurity filter and features advanced UV-C LED disinfection, ensuring clean drinking water every time.

Presenting the Zen Collection from Nero

The meticulously crafted Zen Collection from Nero is designed to transform any space, whether indoor or outdoor, into a haven of health, safety and sustainability. Built from marine-grade 316L stainless steel, the Zen Collection ensures exceptional weather resistance and corrosion protection, offering lasting durability that stands the test of time.

In line with Nero’s commitment to environmental responsibility, Zen also

features eco-friendly, plastic-free packaging, minimising environmental impact without compromising on quality. The Zen Collection is the perfect fusion of style, function, and sustainability, available in four elegant colors. It allows you to personalise your space to reflect your unique vision. The innovative Laminar Flow technology provides a smooth, bubble-free water stream that minimises splashing while maintaining glass-like clarity, offering both efficiency and beauty.

Marley launches NZ’s first AS/NZS 4129 certified mains fittings

Marley has expanded its trusted SecuraOne® hot and cold system with a new range of mains fittings— the first in New Zealand to be tested and certified to AS/NZS 4129 standards. Built on simplicity and reliability, the SecuraOne system continues Marley’s legacy of high-performance plumbing solutions, following its acquisition of Dux SecuraGold.

The new fittings feature solid lead-free brass and copper, innovative retainer rings with four inspection windows, and light blue caps for easy MDPE joint identification. Designed to work seamlessly with existing SecuraOne crimp tools, the system connects PB or PEX to Marley’s 1200 series MDPE pipe—offering a complete, warrantied solution from water meter to tap.

With a 25-year warranty and proven quality, Marley continues to offer a high level of assurance.

For more info, visit www.marley.co.nz/secura-one or reach out to your local Marley Territory Manager.

Aqualine Catalogue – Out Now

Fresh off the press, Aqualine's brandnew catalogue is out now, bigger and better than ever before!

It's your go-to reference for:

Piping Systems

Plumbing & Gas

Storm & Waste

Consumables

Everyday

Every page reflects Aqualine's commitment to Quality, Innovation, and Excellence—with big product pictures, clear codes, and simple descriptions to make your life easier.

Get your copy

Email: enquiries@aqualine.co.nz

Contact: aqualine.co.nz

Msg: Aqualine on Facebook or Instagram

Or ask Aqualine's friendly reps.

Makita 40Vmax XGT Heat Gun

Power through demanding applications with a heat gun engineered for performance. Delivering an impressive 600°C, the Makita 40Vmax XGT Heat Gun (HG001GZ) surpasses the LXT model’s 550°C, giving you the heat output needed for the toughest jobs.

The four-stage temperature control allows precise adjustments in 10°C increments, ensuring the right setting for every task. Complementing this is versatile airflow, with four selectable volumes (120, 150, 180, and 200 L/min) to match your project requirements.

Designed with safety in mind, the tool features a lock-off lever and a convenient lock-on button for secure and reliable operation. Powered by a 4.0Ah battery, it delivers up to 14 minutes of continuous

runtime at maximum heat and airflow, keeping you productive on site.

An easy-to-read LCD display adds convenience, showing temperature, airflow, battery life, and error alerts—all with memory recall for quick setup. Combining power, precision and control, this heat gun is built to handle it all.

Two new insulation products from Apex Valves

Apex Valves is introducing two new insulation products: the CP 20I and the Insulation Retrofit Kit. Purpose-built for outdoor installations where weather

Allproof Domestic Drain

resistance and energy efficiency are critical. Made from UV-resistant closed cell polymer, the insulation protects against freezing, lowers running costs by reducing heat loss, and helps meet Building Code Clause H1 requirements.

The CP 20I combi pack (pictured) is designed around the CP 20FF Fast Fit Kit, providing a solution that delivers both faster installation as well as better energy efficiency.

The Retrofit Kit does not include valves but provides the insulation required to retrofit an existing CP 20 installation.

These products are now ranged with all plumbing merchants. Talk to your local store to make sure they have them on shelf.

The Allproof Domestic Drain is a low-profile drainage pit solution for residential applications, made from 100% recycled plastic in New Zealand. It has been designed to utilise Allproof’s range of 250mm square grates for excellent surface water catchment, while offering an alternative to standard drainage pit installation, reducing the overall depth of the system. It allows installers to simply trim a vertical riser pipe to the necessary height for a quick, hassle-free install. The vertical outlet has the option of a 90mm or 100mm glue fit pipe connection.

Ideal beneath downpipes, exterior taps or in the garden with a range of grate materials and designs to suit the aesthetics and performance features of residential projects.

allproof.co.nz/product/domestic-drain

Available now Design-Kollektion taps exclusively for the SNU Plus

Lead-free style for modern living

STIEBEL ELTRON’s new Design-Kollektion sink mixers pair modern style with safe, sustainable performance. Available in premium finishes including Matte Black, Brushed Gold, Brushed Nickel, and Chrome, these mixers are designed for the SNU Plus under-sink water heater, boast a 6-star WELS rating, and feature lead-free construction for healthier water.

Elevate your kitchen experience with a touch of safety and style!

The Grohe EuroSmart sink mixer is more than just a tap – it’s a commitment to your health and well-being. Designed with advanced lead and nickel-free inner waterways, it guarantees pure, safe water for you and your family. Every drop that flows through is clean and refreshing, so you can enjoy complete peace of mind.

In a time where health, safety, and sustainability are becoming increasingly important, Grohe offers the perfect balance of modern design and trusted protection. The smooth, contemporary lines of the EuroSmart mixer add elegance to your kitchen, while the innovative inner construction looks after your well-being.

With Grohe, everyday moments become special. Choosing a EuroSmart mixer means choosing style without compromise, safety without question, and quality without limits. Enjoy the reassurance of pure water and make every drop count with Grohe.

www.monacoplumbing.co.nz

NEW RESIDENCE PATHWAYS

From mid-2026, there will be new pathways for skilled migrants to gain residence.

Two new residence pathways are to be introduced under the Skilled Migrant Category Resident Visa.

1. Skilled work experience pathway: For migrants in skilled roles (ANZSCO skill level 1 to 3) with at least five years of directly relevant work experience, including two years in New Zealand earning at least 1.1 times the median wage.

2. Trades and technician pathway: For migrants in specified trades or technician roles who hold a relevant Level 4 or higher qualification and have at least four years of post-qualification experience, including 18 months in New Zealand paid at or above the median wage.

“By bringing in experienced trade and technical people, businesses can expand their capacity to take on more apprentices and provide high-quality training opportunities for New Zealanders entering the trades,” says BusinessNZ Chief Executive Katherine Rich. “Businesses should now have confidence to invest and plan long-term with more stable workforce settings on the horizon.”

The changes will come into effect in August 2026, and NZ Plumber will provide more information closer to the time.

SUPPORTING CHARITIES WITH PAYROLL GIVING

Despite Kiwis having a generous spirit when it comes to charitable giving, payroll giving participation remains disappointingly low. This represents a significant missed opportunity for employees, employers and charities, as PaySauce explains here.

Business owners are often looking for ways to support community initiatives, along with ways to boost employee engagement—all without breaking the budget.

Happily, there is a powerful tool that combines both these objectives, yet it remains significantly underutilised across Kiwi workplaces: payroll giving.

WHAT IS PAYROLL GIVING?

Payroll giving was introduced as a new tax credit system in New Zealand in 2010. The scheme allows employees to make regular donations to Inland Revenue-approved charitable organisations directly from their pay. Employees get tax credits for making donations to approved organisations, with a tax credit applied in the same pay. This is calculated at 33% of the total of the donation.

For every dollar an employee donates, they get 33 cents back immediately through reduced PAYE deductions.

The scheme was created to complement the existing end-of-year donation tax credit claim system. Rather than waiting until the end of the financial year to claim charitable donation tax credits, employees see the tax benefit immediately in their next pay packet, making the benefit

more tangible and encouraging regular charitable contributions.

BENEFITS TO EMPLOYERS

Payroll giving demonstrates that you value social responsibility and support causes that matter to your employees. This alignment between personal values and workplace policies can significantly boost job satisfaction and employee engagement.

When employees can easily support causes they’re passionate about through their workplace, they often feel more connected to their employer and take pride in working for a socially conscious organisation.

Unlike many employee benefits, payroll giving doesn’t cost you anything to implement or maintain. There are no fees, no insurance premiums, and no ongoing expenses. It’s a free employee benefit that can deliver significant value in terms of employee satisfaction and corporate reputation.

CONTRIBUTING TO NEW ZEALAND’S CHARITABLE SECTOR

Payroll giving has a critical role to play in strengthening New Zealand’s charitable sector. Payroll giving provides tax and administrative benefits for employees

while giving them the opportunity to make a difference to a charity of their choice by donating directly from their pay. Regular, predictable donations help charities plan more effectively and create sustainable funding streams for important community work.

This is particularly important in New Zealand, where charitable organisations play a crucial role in addressing social issues, supporting vulnerable populations, and improving our communities. The more people that know about payroll giving and the more accessible it is, the more we can boost the resources available to charitable organisations.

The charitable sector needs reliable funding, your employees want convenient giving options, and your company can benefit from enhanced engagement and social responsibility credentials.

About the author: PaySauce handles payroll calculations and payments for small businesses. Unlike other systems requiring employer management, PaySauce has simplified and revolutionised payroll giving, allowing employees to set up donations via the mobile app. For more information, visit www.paysauce.com or call them on 0800 746 701

Public holiday pay

When it comes to public holidays, are employees entitled to normal pay or time and a half—and when are they owed a day in lieu? Lisa Duston has the answers.

AUTHOR: LISA DUSTON, PEOPLE & CULTURE MANAGER, MASTER PLUMBERS

Public holiday entitlement is one of those topics that always sparks debate. For tradies, the issue can get even trickier when on-call duties are involved.

Under the Holidays Act 2003, employees in New Zealand are entitled to 11 national public holidays each year. Pay entitlements

Public holiday (not worked, not normally a workday)

Public holiday (worked, not normally a workday)

Public holiday (worked, normally a workday)

Public holiday on weekend (Mondayisation)

On-call (light restrictions)

On-call (heavy restrictions)

Call-out (common practice)

depend on whether your employee would normally work on that day. See the quick reference table below.

‘Mondayisation’ can also catch people out. When Christmas Day, Boxing Day, New Year’s Day, 2 January, Waitangi Day or ANZAC Day fall on a weekend, the public

If the day is normally a working day, and you do not work

If the day is not normally a working day, but you are asked to work

If the day is normally a working day, and you work Christmas Day, Boxing Day, New Year’s Day, 2 Jan, Waitangi Day or ANZAC Day falling on a weekend

Paid time and a half plus an alternative holiday (“day in lieu”).

Shifted to Monday unless the employee normally works weekends

Eg, only need to keep phone handy No alternative holiday unless called out

Eg, can’t leave town, drink, or spend the day with family

Many businesses guarantee a minimum paid period

Alternative holiday, even if not called out

Often 4 hours at time and a half (not a legal requirement)

holiday entitlement shifts to the next working weekday, unless the employee normally works on the weekend day.

For on-call arrangements, the law makes a distinction between light restrictions and heavy restrictions on personal freedom. The table below gives examples of these restrictions and shows when an employee is entitled to an alternative holiday.

Many plumbing businesses also add a ‘sweetener’ to keep things fair: guaranteeing a minimum paid period (eg, four hours at time and a half) for any public holiday call-out, regardless of how short the job is. This helps keep pay packets predictable and things feeling fair, often outweighing the small extra cost.

Now’s a great time to double-check your policies and payroll settings. Getting it sorted keeps things straightforward for everyone and lets your team stay focused on the jobs that matter.

Need help with your holiday leave policies? Get in touch with the Master Plumbers HR team—we’re here to help. Find contact details at www.masterplumbers.org.nz under Member Benefits & Discounts.

Spotting stress and supporting your mates

Feeling stressed or burnt out? Don’t ignore the warning signs. MATES in Construction is here to help.

Pjobs and pressure to get things right. Add to that the challenging economy right now and stress can really build up. Truth is, your mental health is just as important as your physical safety. Here’s how to look after yourself and your mates. 1.

Drive

Intelligent Constant Pressure Booster Pump

A trusted and economical choice for plumbers and contractors seeking plug-and-play systems that reduce call-backs and installation time

Need help now?

Master Plumbers partners with MATES in Construction, an organisation that works across the trades on mental wellbeing and suicide prevention. They provide training, on-site toolbox talks, and direct support when things get tough. The goal is simple: no one should face struggles alone.

MATES on trained counsellor.

Looking after your mental health is as vital as wearing safety boots or a hard hat. Check in on your mates, and remember there’s always support available.

Ideal for homeowners seeking:

• stronger shower flow

• quieter pump operation

• energy-efficient performance in everyday use

Heads up about Small Business Cashflow (SBC) loans

Inland Revenue provides information and repayment options for Government loans that were available to businesses to help with post-Covid recovery.

Just over five years ago, the Government introduced the Small Business Cashflow loan scheme to help businesses like plumbing companies get through the tough times after the Covid pandemic. These loans became available from 12 May 2020. Over 129,000 businesses were issued loans totalling $2.4 billion, with an average loan of $17,000.

Most of these loans were taken out in May and June of 2020, and they came with a five-year repayment period—which means many are now due.

What this means for you

Plumbing businesses are part of the construction sector, which took out over 27,000 loans, worth approximately $422 million. The average loan in this sector was $17,856.

As of July this year:

14,829 loans in the construction sector are still unpaid

These loans are held by 12,291 businesses

5,673 loans are already in default

The total amount still owing is over $82 million.

What happens if you don’t repay?

From June 2025, Inland Revenue (IR) started defaulting loans that were not paid off within 20 working days of the final repayment date. That means:

You’ll be charged default interest of 13.88% (calculated based on use of money interest of 10.88% plus standard interest rate of 3%)

IR can demand full payment

IR may take legal action to recover the money.

How to stay on top of it

Here’s what you can do:

Log in to myIR to check how much you owe and when your final repayment date is

Make extra payments in myIR to avoid default interest charges of 13.88%—just make sure you select your SBC loan as the debt you want to pay

Set up a repayment plan if you can’t pay it all at once. You’ll only be charged 3% interest if you have a repayment plan in place. If your situation changes or you need help, you can also message IR through your myIR account or call them on 0800 951 758 to discuss options.

Find more information about SBC on IR’s website: Small Business Cashflow Loan term expires in 2025.

IR crack down on overdue tax debt

According to IR, around one in six plumbers and their businesses have overdue tax debt, averaging over $20,000. In total, those in the plumbing industry owe more than $40 million in unpaid taxes, much of which is GST.

If you’re struggling to pay your debts right now, IR is willing to help. You can set up an instalment arrangement to pay it off over time. You don’t need to talk to IR to do this—just jump into your myIR account and select ‘Request an instalment arrangement’ under the ‘I want to...’ column. If there’s no way you can manage to pay the debt, talk to your accountant or financial advisor, as there are options. Ignoring it is the worst thing to do.

If you’re unsure what you’re meant to do about tax in general, IR released a helpful guide for tradies last year— search their website for the Tax Toolbox.

MAINLINE ADAPTOR FITTINGS - TEES

APPRENTICE PROFILE

HITTING THE JACKPOT

Daniel Collins has followed an unusual route into plumbing, gasfitting and drainlaying via a casino career—but is relishing his new role, as NZ Plumber discovers.

WORDS: BEVERLY SELLERS

Career starters

On leaving school, Daniel Collins completed a degree in Anatomy and Structural Biology at Otago University. While there, he met his future wife Angela, who was studying Marine Science.

Both secured student jobs as croupiers at the Grand Casino in Dunedin and went on to become full-time casino supervisors and floor managers over the ensuing 15 years, including a move to Melbourne, where their two boys, now 10 and eight, were born.

The arrival of Covid and subsequent lockdowns left Daniel and Angela feeling cut off from family support, so they made the decision to return to his hometown of Hāwera and find work locally.

Daniel spotted an advert from Evergreen Plumbing looking for plumbing apprentices. Recognising the name of the owner as an old friend from his intermediate school days, Daniel went along for a chat—and so began his plumbing, gasfitting and drainlaying apprenticeship in 2021, at the age of 35.

“I slotted right in,” he says. “I never thought I’d be doing plumbing but it’s an awesome trade and works in well with the family. When we were at the casino, Angela worked on my days off and I worked on hers. We had two months on day shifts and two months on nights, so we might only have one or two days off together in a month, which wasn’t great for family life.”

Daniel says he is very lucky to work at such a great company as Evergreen and gain skills across all three trades in everything from new builds to maintenance and light commercial. “We also do a lot of work on farms, including septic systems and rainwater collection,” he says. “It’s really beneficial to get such a wide scope of work.”

Not surprisingly, given his uni background, Daniel also enjoys the theory side of his studies—using the time away from family while at ICE in Ōtaki to focus on his bookwork. By 2024, he had completed all his block course assessments for plumbing and drainlaying and now has just one year remaining for gasfitting.

He has nothing but praise for his tutors Paul Costello and David Thomas, who in turn describe Daniel as an exemplary trainee with strong leadership qualities.

“Dave took me in my first year and I really liked the fact that he wouldn’t answer the questions for us but would wait till someone looked it up in the Building Code. We soon learned to find the answers we needed quickly.”

Awarded an impressive 93 per cent pass mark in his Tradesman Drainlayer registration exam, Daniel went on to become the James Douglas Medallion

Drainlaying Finalist at the 2025 New Zealand Plumbing Awards. He has also sat and passed his Tradesman Plumber registration exam.

As a newly qualified tradesman, he relishes the fact that he now gets to see projects through from start to finish— whether that be interpreting drainage plans for a new house at pre-slab stage then returning to hook it up to the sewage system, or installing a septic system complete with effluent field and dripper lines. The real reward lies in a satisfied customer at the end of the job.

“Four of us spent four days working for the campground at Whangamōmona on a big multi-stage wastewater system, which was 150m up to the field for the dripper lines,” he says, describing one such project.

Always setting himself a high bar, Daniel now has a goal of certifying in all three trades and of becoming a business owner at some point in the future. He is enjoying taking on more leadership responsibilities at Evergreen Plumbing as new apprentices come through, and excited to see the company expanding into New Plymouth in recent months.

With Angela also finding work locally as a Water Quality Scientist for the regional council, the future is looking good for the Collins family in their Taranaki base. Their boys attend the same school Daniel went to in his childhood and are even taught by one of his former teachers.

They love to tinker in the shed with their dad, who notes with a laugh that they’re well kitted out with plumbing gear. However, as Daniel knows only too well, what their future holds is no one’s guess.

“We’ll support them whatever they do,” he says.

Help your customers make the efficient switch.

With hot water making up around a third of household energy bills, more customers than ever are looking to plumbing experts like you for guidance on more efficient options. Especially when it comes time to replace their existing systems.

With hot water heat pumps using a lot less energy and costing less to run, it could be a good switch for many homes. And the Home Energy Savings Calculator can help your customers see how much a hot water heat pump could save them. Let them know to give it a go at genless.govt.nz

PERSONAL GROWTH through Outward

Bound

Masterlink apprentices Noah Raymond and Phil Webster were among 28 construction trade participants on this year’s Outward Bound Building Leaders course, thanks to winning Masterlink scholarships. NZ Plumber caught up with Noah and Phil about their personal experiences of the 16-day challenge.

Asignificant rain event impacted the beginning of this year’s 16-day Outward Bound Building Leaders course in the Marlborough Sounds, which ran from 24 June to 13 July.

Flight disruptions meant some participants arrived late, and Anakiwa roads were damaged, resulting in some logistical challenges.

However, this did not impact the quality

of the course or the outcomes, says Jen Riley from Outward Bound’s Anakiwa team.

“The 28 Building Leaders participants leant into the challenge of weather, role modelling that being cold, wet and miserable is a choice. They chose to dress warmly, be wet on the outside, and be cheerful and motivated. Their collective attitude was that challenge makes you work harder and appreciate more.”

The participants oozed enthusiasm,

maturity and willingness to give everything a go—physical activities as much as vulnerable reflective conversations, she adds.

“While the two groups operated as separate Watches—Huria and Blake— they came together on several occasions for facilitated sessions, activities and a ‘marathon’. They saw themselves as a community while on course, and they have made strong connections across the groups to grow into the future.”

PHIL WEBSTER

“As someone who is naturally introverted, I don’t often seek the spotlight or put myself forward for big challenges,” says Masterlink apprentice Phil Webster, who is completing his apprenticeship at Peter Diver Plumbing & Drainage in Christchurch. “But when the opportunity came up to attend a 16-day Outward Bound course through a Masterlink scholarship, I knew this was exactly the

kind of challenge I needed. I wanted to step outside my comfort zone, to test myself in ways everyday life doesn’t usually demand.”

From the very beginning, the course was an exhilarating adventure, says Phil. “I was immersed in experiences that pushed me physically, mentally, and emotionally. It wasn’t just about the outdoor challenges, it was about learning who I am when things get tough. I came away with a stronger understanding of my personal values, as well as new intellectual skills that now help me reframe and reposition myself in challenging situations.”

Phil says the journey taught him fundamental lessons about leadership, the importance of integrity, and the value of staying true to yourself. “I discovered that vulnerability, rather than being a weakness, is a powerful opportunity for connection with others. These insights reshaped how I think about myself and how I relate to the people around me.”

There were also broader lessons: environmental, cultural, social, and economic sustainability themes were woven into the experience, reminding Phil that the choices we make both in work and life have a farreaching impact.

“Ultimately, this 16-day odyssey became a catalyst for personal growth,” he says. “It brought to the surface aspects of myself I hadn’t tapped into before, giving me a newfound sense of identity and confidence. The biggest realisation was that the skills and lessons learned at Outward Bound aren’t limited to my apprenticeship or work life— they apply to every area of life.

“I feel privileged to have been nominated and supported through this Masterlink scholarship. For anyone who, like me, is quiet and reserved, I would wholeheartedly recommend this experience. It has the power to unlock a side of yourself you may never have known existed.”

NOAH

RAYMOND

“I’ve come back a better person with a better mindset,” says Noah Raymond of his Outward Bound Building Leaders experience.

A fourth year Masterlink PGD apprentice at Glennies Plumbing in Wellington, Noah was encouraged to apply by his boss Mike Gooch and was keen to take part in the course.

“I wasn’t sure what to expect but I’d heard it was great from other people at work who’d done it,” he says.

The days weren’t easy (and sometimes they were downright difficult) but the sense of achievement at the end of each made it all worthwhile.

Every morning started with a 6am run of 3-4km, building up to a 21.1km half-marathon by the final day. “I play quite a lot of sports and I box, so I’m pretty fit, but I’ve never run a half marathon before,” says Noah.

A hot shower had to wait until the evening, leaving no option after the run but to jump into the sea or take a cold shower.

Mobile phones weren’t allowed and nor was vaping—something Noah came to see as a real advantage. “I don’t think people understand what having no phone can do. It gives you time to think and to build real close connections. I’ve also quit vaping since.”

The course comprised several different ‘schemes’, or exercises, the first being a chilly overnight stay in a cabin at the kayak camp and a chance to share feelings with each other around the campfire. This didn’t come naturally to Noah, though he says he opened up as the course progressed.

Far easier was the work they were later tasked with to upgrade the cabin with a new roof, walls, and a lick of paint.

Other schemes included a three-day

tramp and three days navigating a route in the Outward Bound cutter. “It was raining and there was no wind, so we had to row the whole time,” says Noah. “When you’re doing it, it’s really gritty and not that much fun. But you have a laugh together afterwards and feel great that you did it.”

Hardest of all for Noah was the 2-day solo mission. “They walk you up a big hill and drop you there with a fly sheet, a mat, and some food rations. Your watch is taken off you, so you have no idea what time of day it is. It was uncomfortable and I found it hard to sleep, but it felt really rewarding when I finished.”

Each person on the Building Leaders course got to be the leader for a day. Noah says this taught him to try and understand everyone and to listen to what others had to say. “If they came up with options for making something easier, you’d try and implement them.”

Noah has come back to work with a stronger work ethic, a greater understanding of teamwork, and with more confidence and resilience. “I’m a better leader to the younger generation coming through the business,” he says.

Would he recommend the course to others? “Definitely, 100%—everyone should do it once for what you’ll get from it.”

Ask for All Pressure™

The new Rheem All Pressure™ VE range is a direct replacement for existing low & mains pressure cylinders.

The next time your customer needs a water heater replacement, ask for All Pressure™ VE.

Introducing Greens Tapware’s new Lead Free Trade Ranges. Marrying design with functionally these ranges are both stunning and highly practical.

Greens Tapware - designed and engineered in NZ since 1935 – fostering the plumbing industry today for a bright future tomorrow.

THE SIDE

10 MINUTES WITH...

JACOB MURPHY

Apprentice plumber and basketball pro

A reliable, dynamic player and skilled guard for the Bay Hawks, Jacob Murphy deftly juggles his basketball with his plumbing apprenticeship at Advanced Plumbing, Drainage and Gas.

AUTHOR: VICTORIA CLARK

Tell us about your PGD apprenticeship journey

I didn’t have any ideas for what I wanted to do when I left college, so I tried a couple of different jobs and courses, like automechanics and building house foundations—but nothing got me interested long term.

When I was 20, my older brother Callum, who’s been at Advanced Plumbing for 12 years now, got me a job here as a labourer. He talked with our uncle, Mark Watkins, who is co-owner and co-founder. I started my plumbing, drainage and gas apprenticeship in October 2023, so I’m now finishing off my second year of the five-year apprenticeship.

What type of projects have you worked on?

Most of the time, my training’s been on private homes—new builds, mostly—and a few house renovations. The biggest project

for me so far was working on the Hastings Water Treatment Plant, which was a whole new plant in the centre of town. That was the first commercial project I’d worked on, and it was early on in my apprenticeship.

How did you get into playing basketball?

I first started playing basketball when I was at Havelock Primary School. I was only about nine or 10 years old, so I didn’t really take it that seriously. But, when I was in Year 10, I suddenly got eight inches taller— major growth spurt that year! By the time I got to my final year at Napier Boys High School, I was 6’2”. I went back to do Year 13, just so I could be all into the basketball.

How do you fit your basketball training around your apprenticeship?

I trained with Bay Hawks for three years before becoming a fulltime member of the team.

Our head coach, Sam Gruggen, likes to do daytime training, so I’ll train from 8am through to noon, four or five days every week. We mix it up, working out at the gym or watching videos of our games to check our form, and then playing basketball to train.

I make up for the missed hours and studies at work by attending one-week-long block courses at EIT [Eastern Institute of Technology] in Taradale.

The basketball is a paid job. A lot of the guys in the team don’t work, or they have part-time jobs. Advanced Plumbing lets me go train all those mornings, and then I come to work through the afternoons. I’m grateful to Advanced for that.

Is there tournament travel, too?

We generally travel out of town every couple of weeks, and sometimes once a week. We can even do two big trips in one weekend, such as travelling to Taranaki and then to Auckland to compete.

What are your goals for the future?

I love competition—I’m quite competitive— and the fact that I’m all right at basketball, that really helps! I really like that we get to play against people from different countries, too. In every team, there are three players known as ‘imports,’ who come to New Zealand to play in our teams.

It’s a privilege to represent my community through basketball, while also pursuing my career as a plumber. My goal, always, is to be successful at everything I take on, whether that’s being a plumber or a basketballer.

Do it well... and if you’re a home handyman, don’t do it at all.

Look and learn

Brad Hall of Hallrite Plumbing & Gasfitting got called to an undersink leak on a very recent kitchen install one Friday afternoon. “Handyman likely got the skills from 5-minute crafts videos,” he says.

New build no-nos

“I was called in to fit the gas to two units but also took note of the poor quality that seems to be becoming a norm on new builds,” says Gary Selfe of Aspen Plumbing, who sent in this photo collection.

Send your dodgy photos to the Ed: bsellers@masterplumbers.org.nz

Looks good to me

“We came across this beauty here in Tauranga recently,” says Colin Macgregor of Aotea Plumbing and Drainage. “A combination soil stack/ vent/ downpipe with a nice garden hose WC cistern overflow for good measure.”

Tested & Certified Mains Fittings

EASY FIT. TRUSTED

› NZ’s only certified Mains Fittings

› Independently tested and certified to AS/NZS 4129 standards

› Use existing SecuraOne® crimp tools

› Connect from meter to tap with Marley 1200 series MDPE and SecuraOne® Mains Fittings, PB or PEX

› Light blue end caps and rings to identify the MDPE joint

Building NZ for over 50 years

Marley RP80® has been made and trusted by Kiwis for over 50 years

Designed in NZ, for NZ’s UV and Coastal conditions

Complete system with 17 streamlined components for installation flexibility

Made to Best Environmental Practice standards

Our fittings and downpipe are carefully colour matched to ensure a premium look

Backed with a 15-year guarantee