AKFCF-WINTER-2025 by New South Publishing

Par ts Connection

Powered by

Cold Temps Mean the Heat is On!

HVAC units are heating up –make sure you’re stocked with the real OEM parts you use most. All in-stock items ship same day!

FEATURES

18 GAC Report: Fourth Quarter Updates And A L ook At The Year Ahead

By JoAnna Mueller

Congress followed the longest federal government shutdown in history in a sprint toward the holidays with a daunting legislative agenda that included the must-pass annual defense bill.

22 Realize Our Vision: Comeback To Convention

By Kelly Rodenberg

Calling on every member of the KFC System to align behind a unified strategy and to drive measurable progress.

36 Realize YOUR Vision: Your Insider’s Guide to Peak ROI at the 2026 AKFCF Convention

By Jenn Thomas

This year’s theme “Realize Our Vision,” is a call to action that challenges every member of the KFC System to unite behind a shared direction and drive tangible progress.

By Michelle Hunt

REALIZE OUR VISION. TOGETHER.

Aswe turn the pages of this issue, the 2026 AKFCF Convention theme rises above all others: Realize Our Vision . It’s more than a slogan; it’s a shared commitment across the KFC System to move forward with clarity, unity, and purpose.

On page 18, JoAnna Mueller’s GAC Report reminds us that leadership isn’t passive. In a year marked by political complexity and high-stakes decisions, our industry’s voice matters more than ever. Advocacy, preparation, and engagement will shape what lies ahead, and that responsibility belongs to all of us.

Then, on page 22, Kelly Rodenberg’s Comeback to Convention captures the energy behind this year’s gathering. The AKFCF Convention isn’t just a meeting; it’s a momentum moment. It’s where strategy turns into action and where our collective vision becomes measurable progress.

And on page 36, Jenn Thomas delivers your insider’s guide to maximizing ROI at the 2026 AKFCF Convention. With a packed agenda designed to educate, inspire, and connect, this year’s event is built to help every attendee return home with new tools, new ideas, and renewed purpose.

Just look at what’s ahead in National Harbor. From an interactive workshop and high-impact general sessions to regional meetings, legal updates, advocacy briefings, and leadership town halls — this is a convention built for substance. Add in networking over trade shows, the Vision in Minutes vendor exchange, Stars, Stripes, and Sips off-site event, and yes, even a Silent Disco and Yacht Rock Party, and you’ve got the perfect balance of business and community.

This schedule reflects what makes our system special:

• We learn together.

• We lead together.

• We celebrate together.

As you read this issue and prepare for February, ask yourself: What does my vision look like — and how does it support our vision?

Whether you’re attending for your first time or your fifteenth, this convention is your opportunity to step into the future of the KFC System with confidence and intention.

We’re glad you’re here. We’re better because you are. Let’s realize our vision. Together.

Warmest Regards,

Editor, AKFCF Quarterly

Official Publication of the Association of Kentucky Fried Chicken Franchisees

AKFCF QUARTERLY MISSION STATEMENT

The AKFCF Quarterly is the voice of today’s franchisee family and supports the mission of the Association of Kentucky Fried Chicken Franchisees, Inc.

AKFCF EDITORIAL TEAM

AKFCF President Leslie Sharp

Editor Michelle Hunt

AKFCF Administrative Michelle Hunt

Manager

Communications Chair Kevin Schlutz

Executive Director Kelly Rodenberg

Past President Justin Stewart

The AKFCF Quarterly (ISSN 1071-9873) is published by the Association of Kentucky Fried Chicken Franchisees for its members and their friends. AKFCF is the independent Association of Kentucky Fried Chicken Franchisees.

FRANCHISEE EDITORS:

Michelle Hunt

14812 N Avenue, Columbus Junction, IA 52738

Phone: (319) 728-3282

Fax: (319) 728-2940

michelle.hunt@akfcf.com

Zaira Guevara (International Liaison) 7750 NW 46TH Street PTY 1495 Doral, FL 33166 Phone: (305) 384-4242 (U.S.) (011) 506 2208-7828 (Direct) zguevara@caribla.com

Copyright ©2025 AKFCF, Inc. All rights reserved. Articles may be quoted with credit to the source. Information in the AKFCF Quarterly (ISSN 1071-9873) represents the views of the authors and unless noted otherwise does not necessarily reflect the policies or position of AKFCF, Inc. Acceptance of paid advertising does not imply endorsement by the Association, or approval of the advertiser or its product or service by KFC Corporation.

AKFCF ADVERTISING AND EDITORIAL SUPPORT OFFICE

Send all advertising and editorial submissions for AKFCF Quarterly to:

NEW SOUTH PUBLISHING, INC. 9040 Roswell Road, Suite 210, Atlanta, GA 30350 Phone: 770.650.1102

President Emeritus Larry Lebovitz

President/Publisher John Hanna

Managing Director Robyn Sobelson

Publishing Editor Cory Sekine-Pettite

Account Executive Natalie Whiddon

Art Director Tracy Stalling

Advertising & Megan Willis

Production Manager

Circulation Manager Amy Fine

Accounting Marilyn Walker

By Leslie Sharp

AsFINDING THE POSITIVES IN A ROUGH YEAR

we close the books on 2025 and gear up for the AKFCF Annual Convention, it’s safe to say that as a system, we’re not where we want or need to be. Sales have been dismal, and the past two years have been some of the roughest I’ve ever seen. While we ended 2025 better than we started, we have lost tremendous ground over these past few years, which can feel defeating. Dr. John Gottman, a relationship expert who has done extensive research with couples, found that in order for couples to be happy and stable, they must retain the ‘magic’ ratio of five positive interactions for every one negative interaction. Think about that. It takes five positive comments, gestures, or interactions to negate one negative thing said or done in a relationship. Talk about an uphill climb!

We need some WINS! So, in an effort to regain balance, I personally searched year 2025 for some positive interactions, and spoiler alert, they do exist.

with sales missing the mark, disappointing promotions, and missed opportunities. Our ratio is off, to put it into simpler words. We need some WINS! So, in an effort to regain balance, I personally searched year 2025 for some positive interactions, and spoiler alert, they do exist. Below are a few of my highlights and wins for the AKFCF in 2025.

The AKFCF ended their fiscal year in excellent shape! We had a strong and productive year, proving that this institution is still going strong after 50 years. I’m so proud of our Board members. We have a strong bench and engaged members who believe in the AKFCF and make it better every day. That’s something to brag about and to be excited for!

We seem to absorb negativity much quicker and easier than positivity, and while his research and data is focused on interpersonal relationships, I can’t help but think of how this translates to the business world. After all, our businesses are built on relationships and interactions. We’ve had so many negative interactions this year

We had an amazing AKFCF Convention last March in Nashville, and we’re only a few weeks away from gathering at the National Harbor Gaylord outside of Washington, D.C. We’ve built a web of connectivity that has lasted throughout the decades and our group gathers together in good times, and in bad. Even during Covid, we managed to strengthen our bond. As excited as I was about Nashville,

cont. on pg. 47

had an amazing AKFCF Convention last March in Nashville

WORKING TOGETHER TO REALIZE OUR VISION!

By Jim McKenzie, NCAC Vice Chair

Happy New Year! I hope the close of 2025 and start of 2026 has been strong and you’re ready to get together at the AKFCF Convention in Washington, D.C. to reconnect, recommit, and realize not only our vision, but all that makes KFC worth fighting for!

This past year was not easy. We have seen customers and competitors continue to show us just how tough the economy is and how important value is in addition to great taste, service, and meaningful and relevant offers. Once again, we have seen the impacts of world events, weather, competitors’ offers, and the list goes on. We will undoubtedly continue to see those impacts in the future. But with a strong plan, a vision, and a path to get there (a path that includes contingency plans), coupled with strong leadership, we will charge forward. There is no other choice.

At our recent meeting held in mid-December, your NCAC board, subcommittees and KFCC functional partners met and focused intently on the current state of our business and the state of the Comeback Plan. We have implemented several changes to how we operate, allowing us to act quicker as the market and our results require. Franchisees have continued to lean in, willing to work differently in the spirit of partnership and progress, and most importantly, to see the needed sales and transactions lifts we all expect.

We had several wins in 2025. We delighted customers by bringing back Wings and Wedges, showcasing the

The teams that win are unified, disciplined, believe in each other, and they don’t quit. Only one team can win — let’s be that team.

relevance of nostalgia at KFC. We also welcomed Melissa Cash as our new CMO, bringing extensive and relevant QSR marketing and digital experience we greatly need. The KFCC Leadership Team roster is now full.

In 2026, we’ll look to find other opportunities to bring back the magic of nostalgia, drawing our core customers back and new customers in with favorites they know (or knew). We must always satisfy our core customers while continuously working to draw in new customers that we need to convert to repeat customers. We may need to make some tough choices but that’s what you must do when you focus on what the customer wants! That is our vision we must

realize — what the customer wants must drive what we do. If we only focus on what we want and stay looking in the mirror versus looking out the window, we’ll miss what is happening around us and we’ll miss moving forward. We must advance with a strong sense of accountability and we must drive positive action, not just words on a paper or tactics we think will work.

As you know, I have a history that includes playing football so it’s easy for me to relate elements of our business to that sport. Right now, we’re in Bowl season (both college and the upcoming Super Bowl along with our own KFC Bowls!). This football season we’ve seen some teams run away with wins and others surprise their competition with a win. I’m sure we’ll see some more upsets,

all those things happen with the successful teams working together for one shared goal — to win! While luck is always welcomed, successful teams win because they have a shared vision, a well thought out strategy, a plan based on action, the keen awareness to react to the results on the field as the game is played and adjust as necessary, and the steadfastness to keep getting up and lining up for another play. The teams that win are unified, disciplined, believe in each other, and they don’t quit. Only one team can win — let’s be that team. The teams that win frankly “want it” more than the competition and do whatever it takes to win.

Let’s do the hard work together. Let’s realize our vision and let’s not let anything get in our way – whether internal or external forces. Let’s not blame or point fingers but at the same time, let’s be brutally honest with ourselves – and that’s

everyone – franchisees and the Brand. Let’s use the knowledge and expertise of the leaders across our KFC Family and let’s figure out our success formula and execute it. The franchisees have come to the table and put up more of our own money, we’ve adjusted how we work, we’ve onboarded new Brand leaders, now let’s get the hard work done.

Let’s be willing to learn, grow, and make tough choices to win. We may stumble at times, but we will pick each

other up and move quickly to the next idea. Winning comes with a mindset of action, accountability, and integrity. Let’s realize our vision and win!

The opposite of success is not failure; it is quitting. We will never quit.

I encourage you to be vocal, share your ideas, submit your questions and feedback, and get involved. I look forward to seeing you at the AKFCF Annual Convention and I look forward to us winning in 2026 and beyond! n

KFC IS COMING FOR CULVER’S WITH ITS LATEST MENU ITEM

Fan-favorite chains are no strangers to fast food wars, whether it’s the neverending snack wrap battle or the constant debate of who has the best chicken nuggets or fries. Now, it seems like the trend is continuing into the new year, because KFC just quietly dropped not one but two brand new menu items — and they seem remarkably similar to a Culver’s classic that fast food fans love.

Kentucky Fried Chicken is kicking off 2026 with a menu item inspired by an international classic, and early taste-testers are already reporting that the dish is “incredible.”

KFC’s new Matty’s Cheesy Nuggy Gravy Bowl is the fried chicken chain’s twist on Canada’s beloved poutine, inspired by chef Matty Matheson’s ultimate comfort creation. It features crispy potato fries topped with the restaurant’s beloved chicken nuggets, coated cheese curds, and a hearty pour of gravy. Plus, at just $5 a pop, the budget-friendly bowl is set for success — especially if the Cheesy Nuggy Gravy Bowl is as good as reviews say.

“That whole combo’s fire,” said food blogger @snachwithzach in an Instagram video reviewing the new bowl. “I freaking love the KFC nuggets, so when you add in that gravy, all around, really tasty,” he added.

“OBSESSED,” commented social media creator Natalie Ludwig, who is better known by @eatsbynatt on Instagram. Ludwig also tried the Cheesy Nuggy Gravy Bowl in her own review, where she said that the bowl is “one of the best items I’ve ever had from KFC.”

In addition to the cozy combo bowl, KFC is also serving up the curds a la carte — just like Culver’s, which is known for its take on the cheesy snack. KFC’s new Wisconsin-style cheese curds are fried until they’re golden brown, and the poppable bites have a delicate crunch on the outside with melty cheese on the inside. Bonus: A 10-piece order is just $2.99.

“Gotta be one of the best cheese curds I’ve ever had in my entire life,” Ludwig said of KFC’s new side, adding that the curds are “beautifully crisp and slightly sweet.”

Culver’s fans rave about the chain’s classic cheese curds, but if Ludwig’s review is any indication, the Midwest chain may have some stiff competition with KFC’s two new drops. The new curds and Cheesy Nuggy Gravy Bowl officially hit KFC locations on Monday, Jan. 5, but it’s unclear if they’re a permanent menu addition or only here for a limited time.

In addition to the cozy combo bowl, KFC is also serving up the curds a la carte — just like Culver’s, which is known for its take on the cheesy snack. KFC’s new Wisconsinstyle cheese curds are fried until they’re golden brown, and the poppable bites

KFC’s new Matty’s Cheesy Nuggy Gravy Bowl is the fried chicken chain’s twist on Canada’s beloved poutine

have a delicate crunch on the outside with melty cheese on the inside. Bonus: A 10-piece order is just $2.99.

“Gotta be one of the best cheese curds I’ve ever had in my entire life,” Ludwig said of KFC’s new side, adding that the curds are “beautifully crisp and slightly sweet.”

TWO MAJOR INDIAN YUM! FRANCHISEES TO MERGE

Shares of KFC and Pizza Hut Indian operator Devyani International rose as much as 5.3 precent in early January after it announced plans to merge with rival franchisee Sapphire Foods India.

Yum! Brands owns fast-food chains like KFC, Pizza Hut and Taco Bell, and operates them in India through franchise partners such as Devyani International, Sapphire Foods India, and Burman Hospitality.

The deal would combine the two major franchisee operators for Yum! Brands in India into a single entity, overseeing KFC and Pizza Hut in the country. While Devyani International did not confirm the deal size, Reuters reported that the transaction is valued at $934 million.

Under the terms of the merger, Devyani International will issue 117 shares for every 100 equity shares of Sapphire Foods India, the companies said in a press release.

Shares of Sapphire Foods India fell as much as 6.4 percent on January 2 at the open. The merger is expected to take effect within 12 to 15 months, subject to regulatory and shareholder approval. The companies said the deal would accelerate KFC’s expansion in the country and help revitalize Pizza Hut, which trails market leader Domino’s by a wide margin.

“India is a high-priority market for us” said Yum! Brands’

chief financial officer Ranjith Roy. He added that the country has abundant room for further growth.

The proposed merger would drive accelerated expansion and create “greater value for both shareholder bases” through improved supply chain operations, he said.

Devyani International, the largest franchisee of Yum! Brands in India, said it expects an annual “synergies” of 2.1 billion rupees to 2.2 billion rupees, or about $23 million to $25 million, starting from the second full year after the merger is completed.

Devyani operates more than 2,000 quick-service restaurant outlets across more than 280 cities in India, Nigeria, Nepal, and Thailand. Meanwhile, Sapphire operates 529 KFC and 338 Pizza Hut restaurants in India, along with 119 Pizza Hut and 11 Taco Bell restaurants in Sri Lanka, where it is the largest international quickservice restaurant chain.

“India has the potential to become a true crown jewel within Yum!’s global markets, and this announcement represents a significant step in that journey,” said Sumeet Narang, nominee director at Sapphire Foods India and Founder of private equity firm Samara Capital.

India has the third-highest concentration of Yum! Brand stores after the U.S. and China, according to the company’s most recent financial report.

Source: CNBC

WHY COMPANIES LIKE KFC AND CHICK-FIL-A ARE BETTING ON CHICKEN TENDERS AGAIN

Fast-food companies like Yum! Brands’

KFC and McDonald’s are getting back into chicken tenders as a way to attract consumers with a low-risk, high-reward bet on a familiar favorite.

Nearly half of all fast-food restaurants served the chicken item as of the third quarter, up 5.7 percent from the same period in 2019, according to Technomic’s Ignite Menu data. More eateries are adding chicken tenders to other dishes like salads and wraps.

Taco Bell, also owned by Yum! Brands, has been testing chicken strips in tacos and burritos. McDonald’s says it’s also testing out versions of its McCrispy sandwich.

The snack, a $6-billion category for fast

food, has transcended the kid’s menu. Just look at the success of Raising Cane’s, which offers a menu of entirely chicken fingers. The company reported its first billion-dollar quarter at the start of this year. Its samestore sales and traffic grew by double-digits during the third quarter.

That’s because of the product’s taste and value, which have turned customers into loyal fans, said Raising Cane’s co-CEO AJ Kumaran.

“They’re looking for everyday value. They’re not looking for a gimmick,” said Kumaran. “And we can deliver that. So we are, because of that, pretty bullish about where we are and how we will continue to deliver on that promise.”

In October, KFC kicked off a “chicken tenders battle” campaign for its new tenders, featuring a satirical ad that calls out its rivals. KFC representatives also visited locations of Popeyes (owned by Restaurant Brands International), Chick-fil-A, and Raising Cane’s in Baton Rouge, New Orleans and Atlanta to pass out free KFC samples in front of the competitor stores.

Catherine Tan-Gillespie, KFC U.S. President, was hired less than two months prior to the launch.

“We have the world’s best-tasting fried chicken tenders, so I felt that we should kick off a fight,” she said. Source: MSN

KFC RECLAIMS SUNDAYS WITH WEEKLY DIGITAL DEALS DESIGNED FOR COMFORT, NOT GUILT

Blue

Monday may mark the emotional low point of winter, but for many Americans, the pressure often starts the day before. As trends like “Sunday Reset” and “Sunday Scaries” shape how people approach the end of the week, Sunday was once the pause button, now it carries the weight of what’s next. With the nationwide launch of “Sundays by KFC,” KFC is reclaiming Sundays as a comfort-first ritual, giving fans a reason to look forward to the end of the weekend every Sunday.

First introduced as a one-day pop-up in New York City, Sundays by KFC is now expanding nationwide as a recurring, digital offer built for real life. Each Sunday, KFC will offer app-based deals designed for how fans wind down at home and close out the weekend on a high note. Throughout January and into February, those offers will range from smaller individual meals to shareable buckets made for families and football watch parties.

“We didn’t want Sunday to feel like a cheat day,” said Melissa Cash, KFC U.S. CMO. “We wanted it to feel intentional. Sundays by KFC is about pairing real comfort with real value, without asking people to compromise or feel guilty about it.”

That flexibility matters, especially as many Americans rethink rigid food rules at the start of the year. New data shows that of those who set New Year’s food goals, 58 percent* say they feel guilty when they break them. At the same time, Sundays are already seen as a release: 28 percent say they are more likely to bend a food goal because Sundays are good for relaxing or indulging, while 27 percent say they treat Sunday as a “cheat day” or reward. Rather than fighting those cravings, Sundays by KFC embraces them, offering a satisfying way to end the week

that doesn’t ask people to choose between indulgence and value.

Sundays by KFC offers are available at participating KFC restaurants nationwide, with select deals available exclusively through the KFC app and the KFC website. Pricing and participation may vary. To stay up to date on offers and deals, visit KFC. com or download the KFC app.

Source: KFC

*This online survey of 2,000 U.S. Adults (nationally representative on the basis of age, gender, and region) was conducted by market research company OnePoll, in accordance with the Market Research Society’s code of conduct. Data was collected between 22nd and 29th December 2025. All participants are double-opted in to take part in research and are paid an amount depending on the length and complexity of the survey. This survey was overseen and edited by the OnePoll research team. OnePoll are MRS Company Partners, corporate membership of ESOMAR and Members of the British Polling Council.

FROM CRAVEABLE DRINKS TO SAUCE RITUALS: YUM! BRANDS UNVEILS

Yum!

Brands, Inc., in collaboration with its internal strategy agency Collider Lab, recently released its first-ever trends report. “The 2026 Food Trends Report: What’s Next in Dining” uncovers the cultural and consumer shifts shaping how and what people will eat in 2026, offering insights on the evolving expectations of modern diners. With more than 62,000 restaurants worldwide, Yum! has an unmatched view into what’s happening across global food culture, making this an unprecedented inside industry look.

ITS FIRST-EVER FOOD TRENDS REPORT

Drawing on research, behavioral insights, and learnings from Yum!’s four iconic global brands — KFC, Pizza Hut, Taco Bell, and Habit Burger & Grill — The 2026 Food Trends Report shows how consumers are increasingly using food to reclaim a sense of agency in a fast-changing world. People are turning to food not just for convenience, but for experiences that give a sense of control by reflecting individual tastes and moods through personalization and hands-on engagement.

“Our global footprint gives us unique visibility into the ever-changing ways people order and experience food,” said Ken Muench, Chief Marketing Officer, Yum! Brands, Inc. and Co-Founder of Collider Lab. “The 2026 Food Trends Report helps us see where culture is headed and gives our brands a clearer path to creating more moments of joyful, flavorful ownership for our customers.”

Below is a snapshot of three trends highlighted in the report. To view the full report, visit yum.com.

THE ME-ME-ME ECONOMY

Consumers are reshaping dining around personal expression and autonomy. Foods once meant for social gatherings are being redesigned for one, reflecting a shift toward food that matches individual identity and mood:

It’s About Me, Even When It’s “We”: There is a need for personalization and autonomy, even when dining with others.

Personal-size pizzas are outperforming with Gen Z and Millennials, and 31 precent of custom orders are made within customer groups of two.

Solo Dining as Self-Care: Solo orders have grown by 52 precent since 2021 (making up 47 percent of QSR dining occasions, compared to 31 percent in 2021), with people opting out of group meals to instead treat themselves. Sixty-eight percent of solo diners choose not to take advantage of a deal and over half spend $10–$30+ during a visit, suggesting diners are willing to pay more when dining alone.

Satisfying a Craving: Validating that meals can reflect individual tastes rather than the group’s, research shows that 24 percent of solo diners are out to satisfy a craving.

CHOICE THERAPY

In a world that can feel chaotic, consumers are gravitating toward small, sensory decisions that create moments of emotional grounding:

Build Your Own Power: Boxes and bundles are becoming symbols of control. Concepts that let consumers create their own meals consistently outperform convenience-led ideas. At Taco Bell, Build Your Own Taco offerings generated 72-percent positive sentiment.

Sauces as Emotional Excitement: Sauces can be a top tool for an emotional reset, with consumers saying that sauces are 2.4x more likely to bring excitement to the everyday compared to other food items.

Flavor Tweaks as Empowerment: Whether dipping, shaking, or fine-tuning spice levels, small rituals are giving consumers a sense of agency. At KFC, 71 percent of its top-performing menu item tests had specific sauces, reinforcing how influential customizable flavors have become.

VIBE-MATHING

As consumers navigate rising costs and endless choices, they are now approaching food through emotional value rather than just logic. Items that feel uplifting or aesthetically satisfying increasingly impact decisions as much as the price tag, reflecting a shift toward what feels good in the moment:

Cool Counts: The #1 attribute driving momentum for quick-service restaurant brands is whether a brand “is very cool,” even outranking whether a restaurant has craveable food.

Everyday Little Luxuries: People are craving pick-me-ups throughout the week, with 68 percent of afternoon snack occasions (think fries or sweet treats) happening on weekdays. Consumers are looking for products that deliver a mood boost, with 1 in 4 young consumers (aged 18 – 29) seeing a trip to QSR as a special occasion.

Drinks for Dopamine: Modern beverages have emerged as low-stakes indulgences with high emotional return. Drinks are small but accessible joys, with 43 percent of specialty beverages purchased standalone without the customer buying any food.

Together, these three trends capture the shifting dynamics of choice, value, and experience across the food landscape. The 2026 Food Trends Report puts Yum! Brands, Inc. at the forefront of this evolution. Through its global scale and Collider Lab’s cultural foresight, the company brings clarity to the forces shaping consumer behavior and the innovations that will guide dining’s next chapter. Source: Yum!

FRANCHISE

!"#$%#&! '()*+, (- ./ 011)23*4 !5116(*) 72) !6(1 &*-(-,./, 822,9*.) 72) .66 8)./+:(-**- ./4 ,:*() ,*.; ;*;<*)-

!"#$%#&! '()*+, 277*)- '()*+, =(66 ./4 >.?)266 '*45+,(2/ 1.?;*/, 21,(2/9(,: @*, AB 4.? ,*);-

$)*9 C*;<*)- +./ +2/3*/(*/,6? -:21 ., DBB E !"#$%#&! &*,.(6 !,2)*-

066 2/6(/* 2)4*)- )*+*(3* 8&## !:(11(/F G &*,5)/- ./4 @2 &*-,2+H(/F 8**8)./+:(-** 29/*)- .)* 1)2,*+,*4 <? 25) I!JBBB !6(1 G 8.66 K.))./,?

L5.),*)6? 8)(*/4- ./4 8.;(6? '.?- *3*/,- 2/ !"#$%#&! 822,9*.) ./4 011.)*6 72) ,:* */,()* 7.;(6? MN3*) AJBBB -,?6*-O

BYTE BY YUM! PRODUCTS ARE CONTRIBUTING TO IMPROVED CUSTOMER SATISFACTION AND DIGITAL SALES

For years, Shift Lead Ana Linares donned a parka, scarf, and hat when she closed her Taco Bell for the night. Although Fullerton, California, is warm year-round, the walk-in cooler, where she counts her end-ofday inventory, is always set to a cool 33-40 degrees Fahrenheit.

But in early 2024, Linares shed her winter gear and opted for a light jacket more commonly worn by her peers. The cooler was still set to less than 40 degrees, so her area coach, Carmen Solis, wondered what had changed.

“Was she doing Polar Bear plunges, did she eat ghost peppers, what?!” Solis said. “But then she told me that ever since we implemented Byte Inventory in her restaurant, it takes her half the time to take the same inventory, so she doesn’t have time to get cold.”

A year later, Taco Bell’s parent company, Yum! Brands, announced that it launched a comprehensive collection of proprietary Software as a Service (SaaS), AI-driven products called Byte by Yum!. Stories like Linares’ are becoming the norm across Yum!’s brands as the Byte platform is quietly revolutionizing restaurant operations, making life easier for team members and delivering faster, smarter service to customers — while driving record digital sales across KFC, Taco Bell, Pizza Hut, and Habit Burger & Grill.

Part of that platform includes Byte Inventory, which uses AI-driven forecasting to track inventory in real time — simplifying and streamlining operations for restaurant

team members around the world.

“The time savings that we’ve experienced thanks to Byte by Yum! has been enormous,” Solis said. “Team members are happier because we’ve eliminated many tedious administrative tasks, freeing up their time to do other things — like, not be uncomfortably cold and having more face time with our customers.”

Currently, Byte Inventory is in approximately 80 percent of all Taco Bell U.S. locations, with plans to expand to Taco Bells across the United States and other restaurants within the Yum! family by 2026. Powered by Yum!’s proprietary artificial intelligence platform, Yum! Crave AI, the technology also alerts nearby restaurants of food shortages, so that those with a surplus can supply their neighboring locations, ensuring that each restaurant will have customers’ favorites on hand.

“Byte Inventory removes the headache of managing stock for the restaurant general managers — our Crave AI models recommend ordering before the restaurant is aware they are even running low,” said Byte by Yum! Head of Product Catherine Kromkowski.

Another product in the platform, Byte Coach, is the most pervasive, implemented across nearly 30,000 KFC and Pizza Hut restaurants worldwide. Byte Coach incorporates feedback from a variety of different data sources, including sales forecasts and consumer reviews to tailor operations routines, streamlining restaurant operations and taking the guesswork out of running a restaurant for restaurant general managers and team members. These dynamic routines have translated to up to a 10-percent improvement in customer satisfaction in some markets.

“Happier team members lead to happier guests,” said Kromkowski. “In Byte Coach, we’ve made it easier for restaurant teams to share and apply best practices from our top-performing restaurants across the system.”

Byte Inventory and Byte Coach are just two products in the Byte by Yum! platform powering thousands of Yum!’s restaurants worldwide, each designed to take the guess-

work out of running a restaurant. Because of its AI-powered automation and predictive insights, Byte by Yum! provides restaurants with increased order accuracy and product freshness, greater inventory forecast accuracy, higher team member satisfaction and the ability to deliver elevated, personalized guest experiences — all driving more profitable growth for franchisees.

Behind these results is a talented team. Yum! has steadily recruited leading software engineers, data scientists and product managers in recent years, making Digital & Technology the company’s largest function. In early 2025, Yum! hired Jim Dausch as the Pizza Hut Global chief Digital & Technology officer, who brought with him decades of digital and business transformation experience. In September, Yum! CEO Chris Turner added Dausch to his leadership team, promoting him to Yum!’s chief Digital & Technology officer and president of Byte by Yum!.

Yum! also pursued acquisitions and opened RED Labs (stands for Relevant, Easy and Distinctive) in its Plano, Texas, campus to prototype and test restaurant automation and other innovation. In March 2025, Yum! announced a partnership with NVIDIA whose software helps power Yum!-built AI agents in the Byte by Yum! suite of products.

“We are the only restaurant company with an end-to-end platform like Byte by Yum! and the only quick-service restaurant business that NVIDIA has partnered with — ever,” said Dausch. “We’ve steadily been building our strategy, and now, it’s coming together. It’s really exciting to see.”

It’s coming together so well that in 2024, Yum! reported over $30 billion in digital sales, and 2025 is tracking to surpass that figure, recently exceeding $10 billion in digital system sales in the third quarter with a record digital mix of 60 percent. Currently, there are more than 25,000 restaurants with at least one Byte by Yum! product. With Byte by Yum! and the NVIDIA partnership, many franchisees have access to world-class technology capabilities with advantaged economics made possible by the scale of Yum!. n

Source: Yum!

Know Your Acronyms

In our business, there is a great deal of terminology and jargon. As more processes and systems are added, the acronyms continue to pile up. Thus, AKFCF Quarterly decided it is time for us all to brush up on the many acronyms you will hear in your daily lives and read about in this magazine. Be sure to pass this along to your employees, or post a copy in your offices.

76(5P) 1976(5P) KFC Franchise Agreement

AKFCF Association of Kentucky Fried Chicken Franchisees

ARL Above Restaurant Leader

ASAP American Showman Asset Program

AUM Assistant Unit Manager

BOGO Buy One Get One

BOH Back-of-house

BSC Balanced Scorecard

COB Chicken on the Bone

COGS Cost of Goods Sold

DMA Designated Marketing Area

FA (Or F/A) Franchise Agreement

FIT Food Innovation Team

FSC Food Safety Consultation

GAC Government Affairs Committee

IAYF

International Association of Yum Franchisees (formerly known as the IAKFCF, International Association of KFC Franchisees)

KFCC Kentucky Fried Chicken Corporation

NAC National Advertising Cooperative (merged with NFAC to become NCAC)

NCAC National Council and Advertising Cooperative

NFAC National Franchisee Advisory Council (merged with NAC to become NCAC)

NMS ational Marketing Subcommittee

NPC National Purchasing Cooperative (i.e., KFC NPC)

OEC Operations Excellence Committee

PAC Political Action Committee

POP Point of Purchase

POS Point of Sale

QSR Quick Serve Restaurant

REC Restaurant Economics Committee

RGM Restaurant General Manager

RMI Restaurant Margin Improvement

ROCC Restaurant Operations Compliance Check

ROI Return on Investment

RSC Restaurant Support Center

RSCS Restaurant Supply Chain Solutions (formerly UFPC)

SBRA Supplier Business Relationship Agreement

TOL Territory Operations Leader

TRP Targeted Rating Point

VOC Voice of the Customer (formerly CBCC)

YUM Yum! Brands

YRI Yum! Restaurants International

Fourth Quarter Updates And A Look At The Year Ahead

By JoAnna Mueller

The new year kicks off with continued debate over government funding

TThe majority of the fourth quarter saw little to no legislative activity in the United States Congress. The federal government was shuttered for 43 days from October 1 until November 13, and the House was in recess for a total of 54 days. The wheels were set in motion in mid-September when the Republican-controlled House passed a “clean” continuing resolution (CR) — a stop-gap funding bill that keeps government agencies running at existing levels — to carry funding through mid-November. The bill failed repeatedly in the Senate after Democrats demanded votes on expiring Affordable Care Act premium subsidies and a reversal of certain federal agency layoffs.

The Senate remained in session throughout the shutdown, holding hearings and confirming executive branch nominees. For months, Senate Republicans complained of Democratic procedural tactics to slow the confirmation process to a crawl. After weeks of deliberation, Senate Majority Leader John Thune began a process to change Senate rules to allow consideration of non-cabinet executive branch nominees in groups or, “en bloc.” The first bundle of 48 nominees was approved on September 18.

Ultimately, eight Democratic Senators voted with all Republicans to fund the government until Jan. 30, 2026, as well as full-year appropriations for certain agencies.

Stay Involved, Donate to the AKFCF PAC

Congress followed the longest federal government shutdown in history in a sprint toward the holidays with a daunting legislative agenda that included the must-pass annual defense bill, an appropriations “minibus,” housing, affordable care act subsidies, crypto market structure, and more. The Senate also prepared to confirm an en bloc package of 97 White House nominations to federal posts, including Scott Mayer, whose position on the National Labor Relations Board gives Republicans a majority.

AKFCF’s advocacy and outreach efforts have resulted in the successful passage of beneficial policies and the defeat of harmful regulations. Contributing to the AKFCF Political Action Committee (PAC) is the best way to support the election and re-election committees of pro-business Members of Congress who share the same concerns as franchisees. The money raised in the PAC goes directly to the campaign of Congressional candidates, or incumbent members seeking reelection.

You may make your 2026 AKFCF PAC donation online by visiting our portal on the AKFCF website in the Government Affairs tab. For more information, please contact your regional GAC representative or Amber Peoples of Polaris Consulting, LLC (apeoples@polariswdc.com).

The new year kicks off with continued debate over government funding ahead of the January 30 expiration date. So far, only the Department of Agriculture (and related rural development, food, assistance, and in part the Food and Drug Administration), Veterans Affairs, military construction, and the legislative branch have been funded for fiscal year 2026. Appropriators are hoping to pass another minibus by year’s end, likely to include Defense, Labor, Health & Human Services, and Education, and possibly Commerce-Justice-Science and Interior-Environment.

Some GOP leaders have not ruled out another reconciliation bill in 2026 which they hope could give them a boost heading into the midterms. This could include more tax adjustments. Members of the Ways & Means and Senate Finance Committee are discussing a number of policies, including an extension of the Work Opportunity Tax Credit which expires at the end of this year.

President Trump plans to announce early next year his selection, likely National Economic Council Chief Kevin Hassett, to chair the Federal Reserve. Jerome Powell’s term expires on May 15, and separate Senate votes are required to place the nominee on the Board of Governors and to become Chair. n

President Trump plans to announce early next year his selection, likely National Economic Council Chief Kevin Hassett, to chair the Federal Reserve.

REALIZE OUR VISION: COMEBACK TO CONVENTION

By Kelly Rodenberg

Our Convention will be held in Washington D.C., a place founded on dreams and vision. We grew up learning stories of our Founding Fathers building this very city and country. And it wasn’t orderly. Or easy. It was messy. They disagreed, they fought, they probably said some spiteful things to each other … but they had the same goal. They founded our capital on dreams and visions of what a freer, better life could be for all.

The textbook definition of vision is “the ability to think about or plan the future with imagination or wisdom.” People love vision. We follow vision. Vision is a dream with a plan. A dream with responsibility attached to it.

This year’s theme, “Realize Our Vision,” calls on every member of the KFC System to align behind a unified strategy and to drive measurable progress. We need all KFC franchisees to “Comeback to Convention” to be grounded in rigorous planning, mutual trust, and a commitment to execution. A guarantee to the KFC Comeback!

Franchisees, corporate leaders, and vendor partners will collaborate to establish clear expectations, foster transparent communication, and advance our shared objectives. Success requires comprehensive planning, decisive action, and consistent execution across all levels of every organization. By leveraging the collective expertise and resources of the KFC System, we are prepared to meet marketplace challenges and to strengthen its position.

As we move forward, franchisees are encouraged to embrace the future with dedication and collaboration. With a shared vision and determination, the KFC family is well-positioned to shape the brand’s future.

Attendees are urged not only to participate in the Convention, but to engage actively bringing energy, ideas, and initiative. The goal is to provide compelling reasons for customers to choose KFC, demonstrating what is possible through unity and purposeful action.

2026 SCHEDULE AT-A-GLANCE

Tuesday, February 17

2:00 p.m. – 7:00 p.m. – Attendee Registration

8:30 p.m. – 11:30 p.m. – KFC Foundation Silent Disco Event (ticketed)

Wednesday, February 18

7:30 a.m. – 8:45 a.m. – Networking Breakfast

9:00 a.m. – 11:15 a.m. – AKFCF General Session

11:30 a.m. – 1:30 p.m. – Lunch in Trade Show

2:00 p.m. - 5:00 p.m. – Workshop

6:30 p.m. – 9:30 p.m. – Stars, Stripes, and Sips Soiree

Thursday, February 19

7:00 – 8:00 a.m. – Networking Breakfast

8:00 a.m. – 12:00 p.m. – KFCC General Session

12:15 p.m. – 2:15 p.m. – Vision in Minutes – Lunchtime Exchange of Ideas

2:30 p.m. – 5:30 p.m. – General Session - NCAC, RSCS, GAC and Legal Updates

6:00 p.m. – 8:00 p.m. – Dinner in Trade Show

8:00 p.m. – 10:00 p.m. – Yacht Rock Party

Friday, February 20

8:00 a.m. – 11:00 a.m. – Regional Meetings with Continental Breakfast

11:15 a.m. – 12:30 p.m. – Voices in Action – KFC Town Hall

1:00 p.m. – 2:30 p.m. – AKFCF Board Meeting

A Few Highlights

TUESDAY 17 FEB

Tickets In advance: $175 At the door: $200

Reserve your spot now!

KFC Foundation Silent Disco

Three channels. One party. Endless vibes.

Join us at Harbor Social — where game-night energy meets silent disco magic — for a night of music, movement, and meaning.

Slip on your headphones and dance to your own beat at our silent disco, all while supporting the mission of the KFC Foundation. Not into dancing? No worries — kick back, grab a drink, and enjoy the atmosphere.

What’s Included:

• Access to three music channels

• Two premium drink tickets

• Hors d’oeuvres

• A lively, elevated sports bar setting

• High-energy atmosphere

Whether you’re catching up with old friends or making new ones, this is the perfect way to start your week at Convention — with great music, great vibes, and a great cause.

Be sure to

AKFCF Keynote Speaker Chris Barton, Founder of Shazam

WEDNESDAY 18 FEB

Agreat idea gets you nowhere without tenacity. True disruption requires both persistence and creative solutions. In creating Shazam, Chris faced obstacles many thought were insurmountable. Most would have given up, but he refused. Instead, Chris challenged every assumption about the obstacles he faced. He shares stories and actionable lessons that inspire audiences to pursue their dreams. Chris urges audiences to question the status quo and to sweat the details on the path to redefining the future.

Entrepreneurs have passion, ideas, and desire but can get stuck on the difficult journey to achieving their dreams. They want to bring something new to the world, but need to learn how to overcome big obstacles, choose their priorities, and convince others of their vision. Chris inspires and teaches audiences using the story of Shazam’s creation, including the scrappy and creative hacks that transformed an idea into a product with two billion customers. You will be inspired to embrace a mindset to be part of the KFC Comeback Era.

Barton (cont. on pg. 26)

SMA R TE R IC E STA R TS HER E

Engineered for efficiency and ease, Indigo NXT delivers ice with less water, a natural refrigerant, and Bluetooth-enabled control — all from the brand you trust.

SAY GOODBYE TO BIOFILM with optional LuminIce II virus and bacteria inhibitor

UPDATED OPERATING SYSTEM helps reduce water consumption

SCOTT RINGO Account Manager

COMBAT CONTAMINATION with a tightly sealed foodzone

BLUETOOTH ENABLED for quick setup and machine information

Chris

cont. from pg. 25, “AKFCF Keynote Speaker Chris Barton...”

Technology & A.I. are dramatically changing what’s possible in our world. Our challenge as we create new things is to dislodge from the comfort of what we already know. Chris created Shazam after being told by every “expert” that his outlandish idea was impossible. It was an idea far ahead of its time — eight years before iPhone apps even existed. In this presentation, Chris will help us imagine and then create new visions for the future.

Chris wanted a way to identify songs anywhere he heard them. There wasn’t one — so he invented an app called Shazam. Chris’s creation is nothing short of pure magic. He seeks to delight people by using technology to make seemingly impossible ideas come to life.

Chris’s story and storytelling will completely captivate you. He inspires people to make big things happen in their organizations — to create magic in defiance of the obstacles. Chris grew up with a French mother and British father — both of whom were university professors. Academics were a struggle for him and so Chris would come to realize he had undiagnosed dyslexia. Chris flipped this challenge on its head and learned to embrace what he now calls his superpower. Chris believes that dyslexia has allowed him to overcome barriers to achieve his many accomplishments.

When Chris had the idea to identify music using a mobile phone, no technology existed to achieve his goal. He was told by Professors at MIT and Stanford that the necessary pattern recognition algorithm was impossible. Even after inventing a new technology that didn’t yet exist, he had to build a search engine supercomputer from scratch, create the world’s largest music database, and create a user experience on extremely basic mobile phones. Did Chris ever think the experts were right? “No way,” he says. When Chris produced the idea for Shazam in 2000, it was three years before iTunes and eight years before the App Store. Shazam launched as a phone number that you dialed, and the service strug gled, teetering near bankruptcy for six years until the App Store launched in 2008, allowing Shazam to unleash its full potential on the world.

lives, with its ability to instantly identify songs and provide a range of musical features such as lyrics. Shazam has become a verb, and it has changed the way the world discovers music.

Chris has also played a key role in tech history as a founding member of Google’s Android Partnerships team where he created Android’s mobile operator partnership framework. He also spent four years at Dropbox where he led carrier partnerships and was one of the first 100 people at the company. Holding 12 patents, including one found within the Google search algorithm, Chris has made significant contributions to the tech industry. He also invests in a wide range of start-ups, including artificial intelligence for heart health and inflammatory disease therapeutics.

Today, Chris spends much of his time building his third startup company, Guard, an artificial intelligence system that detects drowning in swimming pools. When he has time, Chris enjoys sharing lessons learned from his experiences, overcoming the impossible. He inspires people with firsthand stories that highlight key takeaways across technology innovation, persistence, removing friction, and entrepreneurship. Chris will give us a new framework for making important things happen.

In 2018, Shazam was acquired by Apple for a reported $400 million, making it Apple’s 6th largest acquisition of all-time. Shazam has been downloaded over two billion times and is used each month by over 300 million people, making it one of the world’s most popu lar apps. It has become an integral part of our everyday

Trade Show Opening/Lunch

Join us as we ignite the future of the KFC Brand at the opening of the AKFCF Trade Show. This high-energy lunch event brings together franchisees and exhibitors for a bold beginning that celebrates innovation, connection, and the power of shared purpose. This year’s theme, “Realize Our Vision,” is a rallying cry to turn bold ideas into tangible impact. From new product rollouts to operational breakthroughs, this opening sets the stage for a trade show focused on unlocking potential and driving growth across every corner of the KFC community. Whether you’re here to showcase, strategize, or simply soak in the energy, this trade show is your first step in realizing the vision we share — and building the future we crave.

Whether you’re here to showcase, strategize, or simply soak in the energy, this trade show is your first step in realizing the vision we share — and building the future we crave.

Streamline internal communication with targeted messaging that breaks down silos and language barriers.

3 POWERFUL METHODS FOR COMMUNICATING

• Broadcasts & Announcements

Company-wide or targeted messages with reactions, replies, and engagement tracking.

• Customizable Channels

Role-based, location-speciﬁc spaces for ongoing team conversations.

• Direct Messages

One-to-one or group chats with proper scope—no more personal messaging apps.

GROUNDBREAKING FEATURES

• Realtime translation to overcome language barriers

• Internal issue tracking to resolve problems faster

• One secure platform instead of scattered tools

• Reduced communication gaps across your team SCHEDULE A FREE DEMO

One All-Inclusive Workshop

We are going back to heavily facilitated interaction and sharing of best practices! This is how the Colonel created best practices by sharing stories and ideas in small groups. Recently Bill Ford, AKFCF Education Committee Chair, shared one of his favorite quotes from his military days “Not one of US is smarter than ALL of us.” Join us mid-convention in the main ballroom for a powerful lineup of interactive workshops that put the work (and fun!) back into WORK-shops. We will be exploring two main themes with a more limited “lecture” format and a lot more audience participation with best practice sharing and problem solving to create solutions you can take back to your restaurant(s).

Session 1: Feel Good Hospitality

“Hot Chicken – Warm Welcome.”

It seems silly to talk about Hospitality. . .AGAIN! Please! Spare me the “education”! You’re right! We won’t waste time “teaching” what hospitality is or isn’t. We know this stuff! But why then are we so MEH at implementing consistently across the brand? Let’s spend our time working together to discuss what IS working in many restaurants. We will troubleshoot how to eliminate excuses and mitigate for what is preventing consistently delivered — “Feel Good Hospitality” — in our brand. In your breakout groups, facilitators will guide you through practical ways for us to implement consistently great service despite food and labor constraints. Every participant should come away with a plan to collectively lock KFC in as a brand people can count on to be a cut above in service.

Our journey will start with some motivation and energy, a little icebreaker, and then dive right in to provide you with helpful tools to add to your problem-solving tool chest. First, a few techniques to help us visually organize concepts around issues we want to fix. Next, some simple tools to help us narrow our issues to core root cause as well as contributing factors. Each subsequent session will allow us to use these tools as we work together in smaller groups, sharing best practices and ideas that work to solve some of our biggest day-to-day issues. If we listen to each other, it will make us better.

Session 2: Tech-Centric:

How are we using tech to make us better?

This session is all about breaking down the barriers to what should be helping us get better and more efficient — the use of technology. iPad Routines, Orbit, Dashboards, Digital, and understanding key reports to help guide us to get better.

Step 1 – De-mystify some of the processes and reporting around several tech components.

Step 2 – Facilitate small group discussions on technology that has been incorporated successfully to improve our business. Small groups will again share what’s working, how to build routines around tech and reporting, and work together to narrow best practices into actionable plans to take back to your own restaurants.

We are going back to heavily facilitated interaction and sharing of best practices! This is how the Colonel created best practices by sharing stories and ideas in small groups.

Stars, Stripes, and Sips Soiree

Ignite your patriotic spirit at the “Stars, Stripes and Sips Soiree” — an unforgettable event at the National Museum of American History. Indulge in delectable cuisine, refreshing libations, and captivating entertainment as you immerse yourself in the rich tapestry of American history and culture. Explore the museum’s renowned exhibits, including the original Star-Spangled Banner, presidential artifacts, Dorothy’s iconic ruby red slippers, and the dresses of First Ladies. Visit KFC and Colonel Sanders in in the “American Enterprise Exhibit” as well as many others of the nation’s most cherished treasures. This exclusive event offers a unique opportunity to celebrate America’s vibrant past and bright future. Experience the monuments at night near Capitol Hill on your way back to the hotel, creating lasting memories of this patriotic soiree.

Brian King Joseph — known as “The King of Violin” — is a groundbreaking electric violinist who was a Finalist winner on “America’s Got Talent” Season 13, wowing millions with his electrifying performances and unbreakable spirit.

Diagnosed with complete neuropathy, a rare and incurable nerve disease that causes constant pain and loss of feeling and motor function in both his hands and feet, Brian defied doctors’ predictions that he’d never play again. His high-voltage fusion of classical precision with rock, pop, and hip-hop energy earned him high praise from the judges: Simon Cowell called his finale performance “everything this show should be,” Mel B hailed him as “The best violin performer of all time,” and Chris Hardwick celebrated him for standing “in true defiance of your condition.”

Today, Brian continues to perform on major stages around the world, wowing audiences while also advocating for medical awareness through partnerships with Children’s Miracle Network Hospitals and Dexcom — proving with every note that adversity can be transformed into art.

Plus, see the items up close and in person (location TBD) of the Colonel’s that will be donated to the Smithsonian.

Brian King Joseph

THURSDAY 19 FEB

Inspired by the energy of speed dating, this session pairs vendors and franchisees in rapid-fire, timed exchanges — each lasting just minutes.

Catherine Tan-Gillespie

KFCC Presentations

Join President Catherine Tan-Gillespie and the KFC U.S. Leadership Team for a compelling look at the progress of our comeback journey.

We’re no longer talking about a comeback, we’re living it. With the Comeback Agreement in motion and The Bird Comeback Plan continuing to gain traction, we’re seeing early signs of momentum across the system. But this is just the beginning.

In this session, we’ll share how the future of KFC will look — and feel — different. From radically redesigned restaurants to a modernized menu and seamless omnichannel access, we’re creating a brand that shows up feisty yet charming, with a straight-shooting approach that resonates. You’ll hear how our strategy is shifting from incremental to intentional, with bold moves in media, innovation, and experience that meet younger generations where they live, work, and play.

This is our moment to realize the vision we’re building together — to keep fueling the Kentucky Fried Comeback with fresh energy, bold flavors, and a mindset that’s always thinking beyond the bucket. With the Colonel’s spirit guiding us, we’re giving bland “The Bird” and forging a future that’s unmistakably KFC.

Vision in Minutes –Lunchtime Exchange of Ideas

Join us for Vision in Minutes, a dynamic lunchtime experience designed to spark meaningful connections and fast-track collaboration. Inspired by the energy of speed dating, this session pairs vendors and franchisees in rapid-fire, timed exchanges — each lasting just minutes. The goal? Vendors will share their vision, pitch their value, and uncover constructive interaction in record time. Franchisees and vendors will have valuable one-on-one time to put faces with names, one conversation at a time.

*Vendors and franchisees must attend if they want to collect their complimentary drink tickets for Thursday night.

What to Expect:

• Casual lunch setting with vendors rotating tables, franchisees remain at one table.

• Timed conversations (5-7 minutes each)

• Focused prompts to guide discussion and maximize impact.

• Opportunity to follow up post-event with new contacts.

Dinner in the Trade Show

Set your course for an unforgettable evening of mellow vibes and meaningful connections at the Yacht Rock Trade Show. The exhibit hall will transform into a retro-chic marina of opportunity during the AKFCF Convention.

Event Highlights:

• Yacht Rock Soundtrack: Glide through the evening to the smooth sounds of Hall & Oates, Michael McDonald, and Steely Dan.

• KFC Meets Coastal Cool: Discover the latest innovations, products, and partnerships that keep your business cruising ahead.

• Cocktails & Connections: Sip on themed drinks while networking with fellow

Two Great American Iconic Brands

Sting Ray

While this picture depicts yesteryear, both continue to remain woven into our PAST, PRESENT and FUTURE!

NDA is here to assist with your business plans to SELL, BUY, VALUE and FINANCE KFC holdings and WE ARE READY WHEN YOU ARE!

franchisees and top-tier vendors.

• Swag & Surprises giveaways and enter raffles that’ll make you feel like you’ve struck gold on the high seas.

Dress in your finest captain’s whites, pastel polos, or breezy resort wear — because this isn’t just a trade show, it’s a voyage into the future of KFC, set to the soundtrack of smooth success.

The exhibit hall will transform into a retro-chic marina of opportunity.

For the uninitiated, Yacht Rock encapsulates the revival of soft rock and Top 40 hits from the late ’70s to the early ‘80s — and it has become an undisputed nationwide phenomenon, inspiring fans to dress the part and sing along.

Yacht Rock Party

Comeaboard, KFC family! Set sail for the ultimate Yacht Rock Party on a wave of smooth sounds and endless fun. Celebrate the end of the Convention with live yacht rock jams performed by the nautical-suited and captain’s-hat-clad YACHTLEY CREW!

Yachtley Crew is a seven-piece SoCal band who burst into the club scene in 2017, selling out countless local venues before starting a nationwide Yacht Rock craze and being noticed by the legendary Jimmy Buffett, who signed them to his own Mailboat label prior to their new deal with Earache/Universal Records.

Yachtley Crew have appeared on HBO’s “Yacht Rock: A Dockumentary,” Andy Cohen’s “Watch What Happens Live,” helped ring in the New Year on KLAS and KTLA’s “Las Vegas Countdown to 2023” (the exclusive, Emmy-winning special syndicated program that reached more than 16.5 million U.S. TV households), and performed on countless morning television and radio shows throughout the country.

Whether you’re here for the music, the yacht-inspired outfits, or just to ship out some fun, this party is your port of call for unforgettable memories. Don’t miss the boat — come rock the dock with us!

FRIDAY 20 FEB

Regional Association

Meetings with Continental Breakfast

Regions meet to conduct important Association business matters. Members of the AKFCF leadership will stop at each meeting to address concerns and answer questions.

Voices in Action – KFC Town Hall

Step into the spotlight at Voices in Action –KFC Town Hall, where the future of KFC ignites through collaboration and bold conversations. Watch AKFCF President Leslie Sharp and KFC President Catherine Tan-Gillespie set the stage for transformative dialogue. Join leadership from AKFCF, KFCC, NCAC, and RSCS as they engage directly with franchisees, team members, and vendors in a dynamic Q&A session. This is your moment to contribute, connect, and shape the vision — don’t miss the energy, inspiration, and unity driving KFC’s success!

This is your moment to contribute, connect, and shape the vision — don’t miss the energy, inspiration, and unity driving KFC’s success!

Grateful to the KFC Franchisees for their continued support and partnership.

Washington Monument

Lincoln Memorial

White House

Jefferson Memorial

HOTEL INFORMATION

Gaylord National Resort and Convention Center

AKFCF GROUP RATE BASED ON AVAILABILITY.

$269 per night plus a $22 resort fee plus 18% tax

To reserve online: https://book.passkey.com/go/KFC2026 Cut-off is Jan. 23, 2026 at 5 p.m. EST.

Please note, all reservation cancellations must occur at least 5 days prior to arrival to avoid a one night’s room and tax penalty charge.

In 2026, the United States will mark its 250th anniversary since the signing of the Declaration of Independence. Washington, D.C., as the nation’s capital, will be the focal point for this historic celebration, showcasing its rich history and cultural significance.

Our last Convention at the Gaylord National was in 2008. We can’t wait for you to arrive and see all the changes to the resort and to National Harbor. Watch your emails, texts, and the AKFCF website for more information!

201 Waterfront Street National Harbor, MD 20745 301-965-4000

HOW TO REGISTER

To register for the Convention and its events, go to akfcf. com.

2026 On-Site Rate – $499

Health Benefits for AKFCF Members

REALIZE VISION YOUR

Your Insider’s Guide to Peak ROI at the 2026 AKFCF Convention

By Jenn Thomas

You’ve registered. You’ve circled the dates. You’ve promised yourself you’ll “make the most of it.” This year’s AKFCF Convention theme is “Realize Our Vision” — and we’re here to make sure your vision doesn’t involve wandering aimlessly through the exhibit hall clutching a lukewarm coffee.

This guide is your practical roadmap to four days of learning, networking, and maybe a little dancing (Silent Disco, anyone?). Whether you’re a franchisee, partner, or vendor, here’s how to turn this Convention into your best business decision of 2026.

Gaylord National Resort & Convention Center • National Harbor, MD • February 17–20, 2026

REALIZEYOURVISION

When to Start Planning

(Before Your Calendar Starts Judging You, Justin Stewart)

Three to four months out (October–November):

• Budget & backfill: Decide who’s attending and who’s minding the stores. Nothing kills convention vibes like a frantic “We’re out of chicken!” text mid workshop.

• Register early!: For franchisees, registering early gets you the best rate. For vendors, registering early gets you the best exhibit spots. Use the link in your email invitation or go to AKFCF. com.

• Travel & hotel: Book the Gaylord National at the group rate BEFORE THE BLOCK IS FULL using the link in your email invitation or registration confirmation. If you’re thinking about a D.C. detour, grab those extra nights now. Your future self will thank you. And if you’re not braving the D.C. traffic by car, book your flights. Now that a deal to end the government shut down is done, your chances of delays and cancellations have dropped to only 50 percent!

• Arrival timing: Franchisees & partners should aim for Monday evening to midday Tuesday to register, breathe, and hit the KFC Foundation Silent Disco without sprinting from baggage claim. Exhibitors with elaborate booth setups should shoot for arrival on Monday to take full advantage of setup hours on Tuesday. If you are the vendor who brings a bag of candy and a stack of business cards

(you know who you are), you can arrive at midday on Tuesday for setup that afternoon or Wednesday morning. Note to all: Monday is a federal holiday. But still, if you hate chaos, arrive on Monday and start your week calm, cool, and caffeinated.

Four to six weeks out (early January):

• Learning goals: Pick 3–5 outcomes (e.g., cut maintenance spend, boost drive thru speed, find a vendor who understands “urgent” means yesterday).

• Agenda Tetris: Lock your “must make” sessions. Pro tip: If you’re bringing a team, divide and conquer to cover the offerings and provide some flexibility for individuals to step out for calls to hold down the fort at home.

• Download the App: Search “AKFCF” in your App Store or Google Apps (for those of you named Michelle Hunt). Download and scroll to your heart’s desire through agenda options, floor plans, exhibitor and sponsor information & booth location, and attendees. Figure out where you’re going, when you’re going, and who you’re going to see.

• Cross the I’s and Dot the T’s: Need to adjust your attendee group? Reach out to Michelle Hunt (for franchisees and partners) and Jenn Thomas (for vendors). This will reduce your time at check-in onsite. Find your registration confirmation, your hotel reservation, and your airline tickets and dust them off. Have you paid in full? If you’re an exhibitor, have you ordered necessities for your booth and shipped your

boothwares to the advance warehouse? Exhibitors should look for an email with final details including booth assignments and pre-show attendee lists about 4 weeks in advance. This is your chance to button up your booth, start promoting to attendees, and plan appointments and dinners with key customers.

Day One: How to Land Without Panic

• Registration rhythm: Franchisee & partner registration and badge pick up is Tuesday 2 p.m. to 7 p.m. at Maryland Reg Desk A–C. Vendor & exhibitor registration and exhibit setup is Tuesday 12 p.m. to 6 p.m. and Wednesday 9-11:15 a.m. at Prince George Reg Desk. Bring your confirmation — because “I swear I registered” isn’t a credential.

• Evening energy: Shake a leg — or chicken legs.

KFC Foundation Silent Disco: Dance like nobody’s watching (they’re all wearing headphones). Bonus: your ticket supports scholarships and hardship grants. That’s ROI with a playlist.

Navigating Registration Like a Pro(fessional)

• Grab everything at once: Badge, wristbands, tickets, ribbons — collect them like the pennies that have just been discontinued.

REALIZEYOURVISION

• Make final adjustments and payments: Last-minute processing (even registering onsite) can be handled at both registration desks. New this year: We will have self-serve badge printing for vendors & exhibitors to make it easier for all!

• Bus intel: Check Wednesday bus departures for the Stars, Stripes, and Sips Soirée. Early buses get the worm — in this case, the best spots and more mingling time at the event.

• Star your anchors in the app: Workshops, Silent Disco, AKFCF Opening with President, Leslie Sharp,

Trade Show lunch, Smithsonian Soiree, KFCC LT Presentations, “Vision in Minutes” quick pitch exchange with vendors, NCAC/RSCS/GAC/Legal updates, Yacht Rock Trade Show and After Party, Friday Regionals/Town Hall. If it’s starred, you’re there.

4 Special Events: Good Times with Good People

• KFC Foundation Event-Silent Disco: (Tue. 8:30-11:00 p.m.) Fun + funding for scholarships and community programs.

• Welcome Lunch in the Trade Show: (Wed. 11:30 a.m. - 1:30 p.m.) Let the deal-making begin between bites!

• Stars, Stripes & Sips Soiree: (Wed. 6:30-9:30 p.m.) Off site at the Smithsonian. This one is going to be popular, photogenic, and conversation rich.

• Vision in Minutes Vendor/ Franchisee Exchange Lunch: (Thu. 12-1:30 p.m.) A new way to engage with vendors to get a lot of new ideas and connections in the most efficient way. Follow up that evening at the Trade Show for a deeper dive.

• Yacht Rock Trade Show and After Party (Thu. 8:30-10:00 p.m.) All aboard! Join in the fun wearing your seaworthy attire and plan for an unforgettable experience (all while getting those final deals wrapped up!)

5 Trade Show Tactics: Wander With Purpose

The Trade Show is where ideas turn into action — and where swag bags turn into shoulder workouts.

• Prime windows: Wed. lunch (11:30 a.m. - 1:30 p.m.) and Thu. dinner stations (6-8 p.m.).

• Three priorities:

1. Cost efficiencies (COGS, maintenance, packaging)

2. Throughput & labor (kitchen tech, training tools)

3. Brand building (marketing, engagement)

• Timebox demos: 10-12 minutes. If it’s promising, book a follow up before you forget which booth had the new fryer tech. New this year: Connect with a QR code. Each franchisee & partner

REALIZEYOURVISION

attendee will have a QR code on the back of their badge. Exhibitors with lead retrieval licenses will be able to scan those codes to capture contact information and make notes about conversations for follow up.

• Avoid the Thursday crunch: Tear down starts at 8 p.m. Don’t be the operator speed walking at 7:58 like it’s an Olympic event.

Networking That Doesn’t

Feel Awkward (And Not Just at the Bar)

• Make a 10 person “who list.” Include at least one person outside your region. Fresh perspective beats echo chamber.

• Two asks + one offer: “Ask: What moved your speed score? Ask: How are you staffing late nights? Offer: I’ll share our ops checklist that cut minutes from open time.”

• Conversation starters that aren’t small talk:

What do you think of the LT’s updates? Which workshop was the most beneficial to you?

Can you believe what Bill Ford was wearing on that stage?

• Leave a trail and start a connection: Send same day follow ups. Even “Great to meet you — let’s connect Fri a.m.” works wonders.

7 Workshops & Sessions:

Convert Inspiration to Implementation

• Wednesday Workshops: (2-5 p.m.) Treat them as lab time. Bring your questions; steal ideas shamelessly (but politely, Noah Hommerding).

• Thursday Afternoon General Session: NCAC, RSCS, GAC, Legal — aka the “no regrets block.” These updates pay dividends in supply stability, advocacy, and compliance. DO NOT MISS.

REALIZEYOURVISION

• Friday Regional Meetings + Town Hall: Bring it all together in one strong vision at your local and national levels. If you use your voice, you’ll hear it reflected in the plan.

Optional

Off

Hours:

Quick Sites Near the Hotel for the Win

• National Harbor: Waterfront strolls, the Capital Wheel, plenty of food options.

• Old Town Alexandria: Cobblestones, charm, and strong dessert menus.

BUILT FOR YOUR MULTI-SITE BUSINESS

Multiple restaurant locations?

One document technology partner.

From the back office to the front counter, Brother printers, all-in-ones, and label printers provide compact, reliable solutions that keep pace with franchise operations.

With Brother, you can remotely manage and deploy machine settings and software and security updates — without on-site IT. And if an issue arises, Next Business Day Exchange (Overnight Warranty Exchange) minimizes downtime.

Learn more about how Brother helps optimize operations and reduce IT burden at KFC locations. brother-usa.com/businesscampaign/retail Order from

• D.C. Monuments by Night: Fewer crowds, more goosebumps, excellent photos.

• Smithsonian Museums: Free and fantastic — your Wednesday night venue is a preview.

A

“Perfect

Wednesday” Blueprint

• 7:30 a.m. Breakfast at Prince George Hall E; sit with strangers (the good kind).

• 9-11:15 a.m. AKFCF General Session. Write 3 takeaways to share with your home team.

• 11:30 a.m. - 1:30 p.m. Trade Show lunch. Hit your top five booths (and then some); book two follow ups.

• 2-5 p.m. Workshops. Capture Problem → Insight → Action → Owner → Deadline for each idea.

• 6:30-9:30 p.m. Stars, Stripes & Sips Soiree. Meet one operator outside your region and one new supplier.

• Nightly: 20 minutes of follow ups. Future you will applaud.

• Repeat with enthusiasm on Thursday and Friday (what you put into it is what you get out).

30–60–90: The Post Show Play

• Within 72 hours: Send thank you’s, confirm pilot/pricing calls, share a 1 page recap with your leadership team.

• By 30 days: Launch 1-2 pilots; train managers on one new process (with a checklist).

REALIZEYOURVISION

• By 60-90 days: Keep what works, kill what doesn’t, and present results at your next area meeting.

Packing & Prep (a.k.a. Avoid Rookie Moves)

Comfortable shoes (you’ll walk a lot), business casual dress in layers (ballroom climates = mysterious), your Yacht Rock gear, portable charger (for when the wall outlets just can’t be found), a protein bar (for when you’re running late to breakfast or from the bar), and suitcase space for literature/ swag. Your shoulders will thank you.

Final Word (And a Friendly Nudge)

The AKFCF Annual Convention is built to help you learn, connect, and act. Arrive with goals. Walk the floor with purpose. Ask great questions. Book follow ups before your suitcase sees the light of day. Leave with 2–3 ideas that pay for your trip there, a handful of new partners, and a plan your team can implement on Monday — ideally while you’re still unpacking.

I’ll see you there, KFC Family!

16oz. Double Chocolate Bundt

16oz. Lemon Bundt

NEW YEAR, NEW OPPORTUNITIES TO SUPPORT YOUR TEAMS

By Dexter Thompson, KFC Foundation Hardship Program Specialist

When people feel supported emotionally, it positively impacts every part of their life. Imagine the relief of knowing help is just a click away during life’s challenging moments.

Atthe KFC Foundation, we believe that supporting our KFC family means investing in the heart of our brand: your team members. Every day, restaurant teams bring energy, care, and dedication to their restaurants. And thanks to their efforts, along with the generosity from you — franchisees and ARLs — and who choose to Round Up, we’re able to show up for them in meaningful ways.

Building on that commitment, we’re excited to share two programs that launched in January 2026 — BetterHelp and Savings Match — along with a reminder about Hardship Assistance. Together, these programs help team members build stability, strengthen their well-being, and create opportunities for the future.

BetterHelp: Prioritizing mental well-being

Life can be overwhelming, and having someone to talk to can make all the difference. Team members* and their dependents now have access to BetterHelp, a confidential online counseling service that connects individuals with licensed therapists.

Participants have access to six free online therapy sessions annually, which can be done by video, phone, or messaging — whatever works best for the individual’s comfort

Help us spread the word by sharing KFC Foundation communications with your teams and posting about our programs through your internal channels.

and schedule. Plus, they can take advantage of unlimited online resources including group sessions, journaling, a video library, and more.

Why is this important?

• 75 percent of people who have utilized therapy report improved emotional wellbeing, coping skills, and clarity.

• Evidence-based therapy reduces anxiety and depression symptoms by 50 percent in just a few sessions.

• Employees who utilize therapy see a 20 percent increase in productivity.

• For every $1 invested in mental health care, organizations see a 4x return through reduced absenteeism and higher performance.

When people feel supported emotionally, it positively impacts every part of their life. Imagine the relief of knowing help is just a click away during life’s challenging moments. BetterHelp gives team members a safe, flexible way to navigate stress, anxiety, or major life changes — without cost being a barrier.

Savings Match: Building financial confidence

We’re also thrilled to relaunch Savings Match, one of the most popular programs among team members.

Through a user-friendly mobile app powered by our partner QUBER, team members put money into their savings account weekly or bi-weekly — and the KFC Foundation matches up to $40 per month. (Bonus: They also get $20 for just signing up and starting the process!) Over six months, they’ll boost their emergency fund by $500, with only $240 of that being from their own pockets.

Why is this important?

• Nearly 50 percent of all restaurant workers could not cover a $400 emergency expense without borrowing, selling something, or going into debt.

• Over 60 percent of adults report financial stress; more than 50 percent say their stress negatively impacts their productivity at work.

This program is a simple, yet powerful, tool that helps team members build a habit of saving money, increase their financial stability, and enhance their overall wellbeing.

Hardship Assistance: Because life happens

While new opportunities are exciting, we know that life can change in an instant. The Hardship Assistance program is available year-round to support eligible team members facing unexpected financial crises — such as medical emergencies, natural disasters, funerals, and other unforeseen hardships.

MENTAL WELL-BEING & FINANCIAL CONFIDENCE

75% Of people who have utilized therapy report improved emotional well being

50% reduction in feelings of anxiety and depression occurs after just a few therapy sessions

20% Increase in productivity is seen in those who utilize therapy

50% Of all restaurant workers could not cover a $400 emergency expense

60%+ Of adults report financial stress, and more than 50% say their stress negatively impacts their productivity at work

Why is this important?

Same as above. We created the Savings Match program after seeing and experiencing the need of our Hardship Assistance program. When hard times come to restaurant employees, many of them don’t have an emergency fund to cover the cost. This is where we step up to support them during their toughest moments, to help keep their lights on and keep food on the table for their family.

This program provides timely, compassionate support when it’s needed most. It’s one of the clearest ways we fulfill our mission: being here for the KFC family when they need help.

How you can help: Share, encourage, support!

These programs only make a difference when team members know they’re available — and that’s where your leadership is essential.

Help us spread the word by sharing KFC Foundation communications with your teams and posting about our programs through your internal channels. All our programs can be accessed via kfcfoundation.org.

Your effort and voice can make all the difference. When your team members hear about these programs from the top down, it makes them feel supported and empowered to take the next step.

Thank you for making this possible

None of this would be possible without your support. Every Round Up donation, every moment spent sharing program info with your teams, and every effort to build awareness contributes directly to the KFC Foundation’s impact.

We’re grateful for everything you do to uplift the KFC family. BetterHelp, Savings Match, and Hardship Assistance are more than programs — they represent what’s possible when we work together and continue to invest in the people at the heart of this brand.

Thank you for making that impact real. n

*To be eligible for the KFC Foundation’s programs, restaurant employees must work at a restaurant participating in the 2026 KFC Foundation Annual Donation Program.

TAKE ADVANTAGE OF OUR COMMUNICATIONS CHANNELS

By Kevin Schlutz

Themission of the AKFCF Communications committee is to provide multiple channels of relevant, two-way information sharing to unite and advance the interests of its members.

Communications are critical in a fast-paced and changing business environment. There are so many sources of information today that I can spend the whole morning just reading all the posts and everyone has their own favorites where they receive and use information. A few of us remember the days of newspapers, magazines, three network TV channels, and hard-wired telephones. Today, those choices have exploded exponentially, and it would be hard to find any two people who get their news the same way because there are so many different choices available.

Your AKFCF Communications committee, made up of the Regional Secretaries and AKFCF staff, are always looking for new and more effective ways to communicate, and especially to get feedback from our members, while maintaining the old standard channels that some still use.

Our newest communication channel is a podcast, the AKFCF Vision Cast. You can find it on AKFCF.com. Podcasts have become extremely popular, and the new AKFCF podcast is an opportunity for each AKFCF president to share their thoughts and information with the KFC Family. I’m sure that not every president is going to be as articulate and easy to talk with as Leslie, but it gives them another avenue to talk directly to the KFC Family. The podcast is co-hosted by Dave Salvi, someone who has worked on the creative development of our last two conventions with Clarity, our production company. As you will see, he does a wonderful job of starting conversations and asking questions that get to the wealth of knowledge that our presidents possess. The beautiful part of it for me is that you don’t have to go hunting for it. We’ll send out an email, a text, and post on Facebook every time a new episode is ready. They will cover many topics and have special guests to get you the newest and best information. Although these initial episodes are about the upcoming Conven-

The new AKFCF podcast is an opportunity for each AKFCF president to share their thoughts and information with the KFC Family.

tion, there could be lots of other subjects in the future. Some of the things I picked up in the first episode:

• Convention registration is already beating last year.

• Come to Convention ready to participate.

• There will be new activities at this coming Convention.

• KFCC is donating additional items about the Colonel to the Smithsonian

The AKFCF Facebook private group has allowed us a quick and effective way to reach hundreds of our members and ARLs

AKFCF Vision Cast

AKFCF Convention

with breaking news, interesting articles, and important updates. I check every morning for new articles to post that would be of interest to our membership. Having Jason at Speaking Socially as a partner maintaining that private group and also adding content has revitalized the page. We now have over 450 members. If you use Facebook, you should go to the AKFCF Facebook page and ask to join, but please answer all the questions or you could be declined. Remember, it is only for franchisees and their ARLs.

Speaking Socially maintaining our AKFCF website have been a tremendous help in providing more up-todate information to our members. Some of the regions are also using him to maintain their regional websites as part of the AKFCF site. Having one less place to go is a benefit for all of us, or you can link from there to the regional sites that aren’t included with the AKFCF site. Either way, it’s the one place you can start for anything to do with AKFCF.

Something I’m not sure everyone takes advantage of is available during the membership renewal process. Do you feel like you must forward things from the AKFCF or your region to your ARLs? There is an opportunity on the membership site to upload a list of your ARLs that you would like to have added to the distribution lists, saving you the hassle of passing things along to them.

Each year after our AKFCF Convention, a survey is sent out asking all attendees to give their opinions. The results are used by the incoming president and Convention Committee to make changes to the next year’s agenda. As more information comes out about our upcoming AKFCF Convention in Washington, D.C., you will see that changes are made based on those survey results. Please always take advantage of the survey to share your opinions and suggestions, good or bad.

The last piece of advice I would give is to please use your Regional Secretaries as a resource. They or your other regional officers can answer questions or get you to the right person to answer your questions. That’s what we’re here for.

Here is a list of current forms of communication that are available to you:

• The Quarterly magazine and the e-Newsletter.

• The AKFCF Vision Cast podcast

• AKFCF and Regional websites.

• Email distribution, both from the AKFCF and Regional Secretaries.

• Social media — AKFCF Facebook page and text alerts.

• Conference calls, Zoom calls, virtual meetings, and webinars.

• The AKFCF app and links to ask questions of your leadership.

• Surveys, in-person meetings, Convention, workshops, and mailings.

As you can see, there are a lot of different communications channels working together to keep us all informed. Thanks for continuing to read and act from the communications channels of our great KFC Family. Please send any suggestions to kevin@centraliowakfc.com. n

AKFCF Facebook

AKFCF Website

SOUTHEASTERN KFC FRANCHISEE ASSOCIATION UPDATE

By Jenn Thomas, Executive Director

If you missed the Super Regional Franchisee Forum at the JW Marriott in Tampa, Florida, last September 21–24, then you missed 312 of your closest friends, a golf outing that could have doubled as a sunscreen convention, and enough fried chicken talk to make Colonel Sanders blush.

Highlights worth clucking about:

• Golf Outing at TPC Tampa: Our early birds teed off under perfect skies. Rumor has it, some swings were so creative they should be trademarked. Thank you to Kevin Schlutz for organizing the teams and the chaos at this event!

• Welcome Reception: Networking was in full swing — because nothing says “business synergy” like balancing a cocktail while discussing fryer maintenance.

• Closed Business Meetings: NCAC (Jim McKenzie and Sub-committee Chairs), GAC (Dan Gans), AKFCF (Justin Stewart on behalf of Leslie Sharp), Legal (Ron Gardner), and RSCS (Kirsten Schmidt and David Chwatko) all brought their A-games. Good luck to Kirsten in her new role at the RSCS! As a side note, if acronyms were calories, we’d need extra cardio. Our valued sponsors took the stage for our afternoon spotlight. Thank you to Pepsi, Dr Pepper, McLane, PFG, Ecolab, Budderfly, Deloitte, Intrepid Direct, Parapet, and SanMar Management for the insights and the support!

• A Special Farewell to Tony Cameron: While a more formal event for Tony is planned for a future Northeast meeting, we could not pass up the opportunity to memorialize him at the Fran Forum. “TCam,” a franchisee and secretary in the Northeast region, was a bright light to all who knew him. Denise Springer took the mic to pay tribute to Tony, highlighting his contributions to his family, the Northeast region, and the KFC system. To honor Tony’s love of singing and country music, the entire audience sang Garth Brook’s “Friends in Low Places.” You will be greatly missed, TCam. Go rest high, friend.

• Vendor Trade Show: From fryers to finance, our partners showcased innovations that make running a KFC smoother than mashed potatoes. Our gratitude runs deep for our valued vendor partners. Without them, we would not have the innovation to stay competitive in our businesses or the support to facilitate the meetings.

• Workshops: Winston and Henny Penny reminded us that fryer safety isn’t just hot — it’s essential. And Auspex Capital,

NDA, and Unbridled Capital gave us financial tips so sharp they could cut through a bucket of Extra Crispy. Thank you, Inman Hodges, for facilitating!

• Final Night Celebration: Mother Nature decided to ruin our outdoor venue at Anchor & Brine. But with dinner, live music provided by Chris Jones (so good!), and awards our spirits stayed high (the spirits may have also contributed to the spirits). Let’s just say the dance moves were as bold as Nashville Hot. Congratulations to our Vendor of the Year award winners and to our Shining Star award winners (Jeff Baker [SoCal], Carl Coulter [NE], Jeremy Dimick [NW], Heather Bowling [GM], Brandon Robertson [SW], and Austin Felker [SE]). You make us and the Colonel proud!

• Door Prize Breakfast: I think this Southeast tradition is catching on with the other regions (finally)! Bill Ford entertained us with banter and jokes as he announced winning ticket numbers. Thank you, Bill!

• KFCC Presentations and Q&A Panel: Catherine Tan-Gillespie and the KFCC Leadership Team embraced a more interactive format this year which included an hour of Q&A from franchisees. With the Comeback Plan newly adopted, there were plenty of questions regarding our strategies, our processes, and our focus on the business over the next year. We would like to thank Catherine and team for the insightful presentations and for engaging with franchisees to address questions and include franchisee solutions and feedback.

I would be rude (and y’all know my Mama raised me better!) if I didn’t shout out my wonderful Steering Committee for all their guidance and input to plan this year’s event. THANK YOU to Kevin Schlutz, Michelle Hunt, Nanette Walker, Chris King, Heather Bowling, Eric Cromwell, Tony Cameron, Inman Hodges, Michael Hubbard, Samantha Schoenhofer, Shane Lovato, Jeremy Dimick, Daniel Jackson, Jon Stewart, and Shannon Prendiville. Also special thanks to our travel staff, Debbie Deane and Kris Stage. Phew! Takes a bunch of folks to put this shindig together!

Big Takeaway: Collaboration was the secret recipe. Whether you came for the insights, the networking, or the door prizes (we see you, lucky winners), Tampa delivered.

Until next time, keep those fryers humming and your spirits high. The Southeastern Association is proud to be part of a community that knows how to mix business with a dash of fun. n

I’m equally thrilled to see each of you in D.C at the Gaylord. Be sure to join us!

I could talk endlessly about our Convention since it’s consumed most of my everyday life for the past two years, but hopefully you’ve tuned into the AKFCF VisionCast Podcast to learn more about what’s in store! The VisionCast Podcast has been another win for the AKFCF this year. I believe we’re bringing our communication into the 2020’s. And with the podcast, webpage, text blasts, and Facebook group, we’re reaching our members in new ways, meeting them where they are, and that feels good. I was hesitant about the podcast idea when pitched to me, even though I’m not shy and I do love a good chat. But putting myself out there on video, wasn’t my idea of fun. I’m really happy that I did it, and only agreed because I trusted the individuals who worked hard on making it happen. Many thanks to those guys and gal! If you haven’t had a chance to tune in, you can find it at AKFCF.com. Be sure to check it out.

Speaking of moving into the future, we had a Brand victory in 2025 with a viral tweet about ‘Wings and Wedges’ that reached 80 million people, and even though the effects didn’t last as long as we wanted, we still felt that excitement for a moment, and it left us wondering how we can replicate it. The experts have told us that the tweet was equivalent to catching lightening in a bottle and not to expect it again. I’m sure they know what they’re talking about, but for most of you reading this article, that fleeting moment reminded us of a time when KFC WAS the moment. When we were the buzz … and it wasn’t that long ago. It’s actually happened in this century when we brought back the Colonel, it’s a part of our history, and it’s STILL happening many places around the world. We have to remember that we have at our disposal more icons and images than most brands will ever have. Most brands get one, maybe two if they’re lucky. We’ve had the Colonel, red/white stripes, bow ties, buckets, ‘Finger Lickin’ Good,’ ‘We do Chicken Right,’ Sunday dinner served 7 days a week, and on and on. If I had the answer, I would share it. However, I understand that you’ve put your trust with the Brand by signing the Comeback Agreement and taken the issue into your own hands by investing further into this Brand. We are all awaiting and pursuing results. We need to generate buzz and restore this Brand within the USA, and KFCC plans to share more with us at our Convention in D.C.

Speaking of KFCC, another positive for the year happened this past November, when the AKFCF Executive Committee traveled to Dallas for our annual Top to Top meeting with the KFCC Leadership team, and I think this might have been our best one yet. We covered the History of the AKFCF to help educate who we are and what we do, as there were a lot of new faces on the LT. It was well received. I feel like this new KFCC LT is genuinely interested and sincere in creating a partnership with the AKFCF. We’ve engaged in follow-up and they’re interested in better communicating with the franchisees so that everyone, large and small operators, can be more informed. More to come in 2026.

So, there you have it, five positives to drown out one negative in 2025! I’m afraid we have a lot more work to do, and like I said, we need some wins on the Board. We’re overdue.

Nevertheless, there’s always good to be found if you look hard enough. The beauty is that the only thing we really have control of is ourselves and our perspective, which means the power is in our hands. We get to choose how we think and react. We can create the positive changes that are needed.

I want to end with some recognition. I’ve heard from many of you that the closing of the headquarters in Louisville and moving to Dallas was a big negative for our Brand, and a few have expressed that there’s a great opportunity in the move. I’m not here to debate the move or give my personal interest as to what’s in the best interest for our future. Rather, I would like to take a moment and thank, on behalf of the AKFCF, the MANY, MANY people who worked in Louisville for so many years. People like Head Lab Supervisor Gary Groves, who gave 36 years to cooking our world-famous chicken in the RSC test kitchen on Gardiner Lane, and is a personal friend to my husband. And so many of you have mentioned the Gary’s in your lives who have helped you along the way and made this Brand what it is today. We would not be here without your passion and dedication. And a special shoutout to my home state of Kentucky! We may not have the best airports or hotels, and the racehorses live better lives than most of us here in the Commonwealth, but we do have a lot of pride; we’re proud that Kentucky is synonymous with great tasting fried chicken all around the world. Who else can claim that? So, thank you Kentucky, and all those who worked to build this great Brand. n

CELEBRATING OUR VISION

Celebrating the faces of the KFC family

By Kelly Rodenberg

The 2026 Convention is a testament to AKFCF’s unwavering commitment to its members. This gathering serves as a platform to express gratitude for another year of business operations, as well as to reaffirm the organization’s steadfast dedication to its members’ continued growth and prosperity.

“Realize Our Vision.” This celebratory theme offers a unique opportunity to reflect on the triumphs and challenges of the past year, while collectively charting a course towards an even brighter future.

Throughout the past 12 months, the AKFCF has been a steadfast companion to its members, providing unwavering leadership, comprehensive education, legal support, and invaluable networking opportunities. As the voice of the KFC franchisee community, the AKFCF has consistently advocated for the interests and success of its members, ensuring that their needs and aspirations remain at the forefront of the Association’s priorities.

Attendees can expect an event filled with a deep sense of camaraderie, as fellow KFC franchisees come together to share their experiences, insights, dreams, and aspirations. The event will feature a lineup of distinguished speakers and industry experts, who will offer their perspectives on the challenges and opportunities that lie ahead for the Comeback, empowering attendees with the knowledge and tools necessary to navigate the ever-evolving landscape of the KFC Brand.

Moreover, the 2026 Convention will provide ample opportunities for networking and relationship-building, allowing attendees to forge new connections, strengthen existing ones, and explore potential collaborations that could propel businesses to new heights.

As the AKFCF members gather to celebrate another year of dedication and loyalty to this brand, they do so with a renewed sense of purpose and optimism. The Association’s unwavering commitment to its members, coupled with its unwavering dedication to fostering a thriving KFC franchisee community, serves as a testament to the power of collective action and the transformative potential of strategic partnerships.

We look forward to seeing you in D.C.! In the spirit of vision and brighter future, Happy New Year! n

The Hard Way

It is comparatively easy to prosper by trickery, the violation of confidence, oppression of the weak … sharp practices, cutting corners — all of those methods that we are so prone to palliate and do as “business shrewdness.”

It is difficult to prosper by the keeping of promises, the deliverance of value in goods, in services and in deeds — and in the meeting of so-called “shrewdness” with sound merit and good ethics.

The easy way is efficacious and speedy — the hard way arduous and long. But, as the clock ticks, the easy way becomes harder and the hard way becomes easier.

And as the calendar records the years, it becomes increasingly evident that the easy way rests haphazardly upon shifting sands, whereas the hard way builds solidly a foundation of confidence that cannot be swept away.

Thus We Builded

*Dictionary: Present participle and verbal noun. To fashion or frame according to a systematic plan or by a definite process, to create, to BUILD reputation.

Reprinted by permission of Colonel Sanders, November 1964. Copyrighted by Harland Sanders, 1973.

CONFLICTED

By Ronald K. Gardner, Esq.

One of the things I love most about being part of the KFC family is that even though I’m not a franchisee, you have adopted me as one of your own. It’s because of the close nature of the relationship I have with you and the fact that most of you know me well — indeed, many of you have even met my family — that I feel I can be brutally honest with you as I write this today.

For me, a new year has often been about optimism. I am, as you may know, an optimist by nature. I tend to see things in

their best light, and I am slow to assume the worst of any situation or anyone who I am dealing with. Over the course of my life, that trait has served me well.

To be sure, as we enter 2026, there are numerous things to be optimistic about.

At the AKFCF, we are hurtling toward Convention — one of my favorite events of the year. The energy, care, and concern that the franchisees have for each other and their deep commitment to the brand is something I find immensely exciting! It rejuvenates me in a way that I can’t

describe. Interacting with you one-on-one, whether we are discussing business or our personal lives, brings me extraordinary joy and satisfaction.

I have no reason to believe this year’s Convention will be any different. I am looking forward to being in Washington, D.C., and, particularly, our social event at the Smithsonian, as well as bringing to you my legal update — which has moved time slots in a way that I think will be helpful. (I will be presenting the day before your regional meetings so that when I come through those meetings, you will have already heard my joke and perhaps have follow-up questions about topics that you either felt uncomfortable speaking about in a large group or you had not yet considered.) In any event, I think this is a good change.

I am immensely grateful for the two years that I’ve worked alongside Leslie Sharp as our AKFCF President. As I’ve told Leslie privately, she surprised me in many ways, and I have been very proud of her leadership. I am also optimistic about the leadership of Roger Sparks. Roger has been on the Executive Committee for a long time due to his prior role as Chair of the Finance Committee before he joined the AKFCF Executive Committee. Roger is an extremely thoughtful gentleman, and I look forward to his stewardship of our Association.

On the NCAC side, there is also reason for optimism. As we navigate the transition of the Comeback Agreement, we have seen not only some green shoots with respect to potential sales turnaround, but the energy around new marketing ideas is palpable. Franchisee members of the NCAC, its subcommittees, and now the “squads” (small groups created to tackle specifically assigned projects and submit their work to the appropriate NCAC subcommittee for

WHILE I HAVE NO DESIRE TO GET INTO THE POLITICS OF WHAT IS HAPPENING HERE, I AM CERTAIN THAT IF ANY OF YOU WERE LIVING HERE, REGARDLESS OF YOUR POLITICAL VIEWS, YOU WOULD SHARE

THE OPINION THAT WHAT IS OCCURRING IS NOT NORMAL.

potential action) are all working extremely hard on a multitude of issues facing our system. Add to that the positive working relationship we are foraging with our new corporate partners and one could reasonably expect that things will continue to improve.

And, yet, despite all of this good news, I am, frankly, struggling.

As many of you know I live in Minnesota and maintain an office in Minneapolis. Our city has become the epicenter of a political struggle that has pitted the federal government against our state and city governments and, in many instances, neighbors against neighbors.

While I have no desire to get into the politics of what is happening here, I am certain that if any of you were living here,

regardless of your political views, you would share the opinion that what is occurring is not normal. It takes almost all my energy to focus on my work, as opposed to what is happening outside my door. If you can understand the gravity of what I’m seeing on the ground here, you likely understand my concern.

So, I am relying on my sense of optimism about what’s happening in the KFC system to carry me. Again, I am looking forward to being in DC with incredible anticipation — a few days away from the chaos, spending time with people I deeply care for, talking about a brand that I am completely dedicated to, and finding a way to make things better for the people that I can actually help is a welcome reprieve. n

This column is for the general information of members of the AKFCF and should not be relied upon as legal advice. Please see your own attorney or professional advisor for questions concerning your franchise agreement. Ronald K. Gardner is General Counsel of both the AKFCF and the NCAC.

See the items up close and in person (location TBD) of the Colonel’s that will be donated to the Smithsonian.