National Transport Solutions

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Our Group

The Coach Travel Group is more than a collection of coach companies it is a shared belief in the value of travel. Travel connects people, strengthens communities and creates experiences that last. This is the heart of our story

Who We Are

Formed in 2024, The Coach Travel Group brings together a trusted network of respected coach operators. Each business keeps its local roots and identity, while sharing the same values, high standards and determination to deliver excellence on every journey

We combine the strength of a national group with the care of a local operators, offering safe, reliable and high quality travel across the UK.

Why This Matters

Our brand is a promise: that every journey is supported by local pride and strengthened by national expertise It reflects our focus on collaboration, trust and growth. The principles that guide how we serve our customers, our people and our partners.

This guide sets out what we stand for, how we communicate and the future we are building together

What we stand for

Collaboration

We believe in the power of shared expertise. Collaboration is how we develop best practice, drive innovation and deliver more together than we could alone

Trust

Our trust is earned through consistency, care and credibility. Trust grows as we uphold high standards, protect local identity, and deliver reliably across every journey, nationwide.

Growth

We champion sustainable, long-term growth for our people, our partners and the industry. Through ongoing investment in technology, training and operational excellence.

We are building more than a group of coach operators We are building a trusted nationwide network where collaboration, trust and growth underpin everything we do.

Our Family

At The Coach Travel Group, we ensure your journeys are seamless, reliable, and personal. By partnering with a group of trusted local operators, we provide you with the best of both worlds: local knowledge and nationwide reach.

With over 500 vehicles across the UK, we proudly support clients in education, corporate, tourism, events and the public sector.

What We Offer

We specialise in delivering flexible, reliable and nationwide transport solutions designed around your needs. Whether you require longterm contract hire, complex event logistics, or a trusted partner for high-volume transport across the UK, we provide tailored services backed by operational excellence

Our service portfolio includes:

Corporate shuttle services

Education and school transport contracts

Inbound tourism & group travel

Events, exhibitions, and conference transport

Public sector & community transport

Rail replacement & contingency planning

What sets us apart is our ability to offer a single point of contact, ensuring a seamless experience from planning to execution We maintain consistent quality through robust standards and processes, while our local operational teams bring deep regional knowledge to ensure efficient delivery and on-the-ground responsiveness.

With a proven track record across public and private sectors, The Coach Travel Group is the dependable partner of choice for nationwide passenger transport solutions.

Why Choose Us

We bring together the scale of a national network with the care and knowledge of trusted local operators. With multiple depots across the country, we ’ re perfectly positioned to deliver a seamless, reliable and flexible service wherever you need us.

Our strengths at a glance:

National Coverage, Local Care

A network of well-established operators working under one trusted group, giving you national reach with local expertise

Trusted Heritage

Decades of experience from operators who are known and respected in their communities

Consistency & Standards

Centralised account management and quality assurance mean you get the same high standards everywhere

Flexibility & Reliability

Multiple depots and a diverse fleet make it easy to scale up and adapt to your requirements.

Safety First

Compliance, training, and rigorous standards are at the heart of everything we do.

Sustainable Future

Modern fleets, investment in low-emission vehicles and a clear commitment to greener travel

Local Heritage with National Reach

Our strength lies in our people. Each operator in the Coach Travel Group is deeply rooted in their local community, with decades of experience and trusted reputations. Together, we combine this heritage with national scale to deliver reliable, consistent services across the UK.

Our Fleet

Whether it's long-term contract hire, specialised event logistics, or a dependable nationwide transport partner you are looking for, we tailor our services to fit your specific needs.

With an average age of less than 8 years, our fleet is built to handle every type of journey:

8–16 Seater Minibuses

Standard and executive options, perfect for smaller groups, corporate transfers, and shuttle services.

33–72 Seater Coaches

Standard and executive vehicles ideal for schools, events, and long-distance travel.

Accessible Vehicles

Designed to accommodate passengers with reduced mobility, ensuring inclusive travel for all.

Specialist Vehicles

Tailored for education and extended trips, equipped with added safety and comfort features.

Safety, Compliance and Quality

Safety isn’t just a priority, it’s part of who we are. Every vehicle is subject to rigorous, scheduled maintenance checks and fully compliant with UK and EU regulations.

Onboard safety features include:

Advanced braking systems & GPS tracking

CCTV & real-time telematics monitoring

Seatbelts throughout every vehicle

Enhanced air filtration & sanitisation systems

Samsara AI video telematics

Our drivers are:

Fully trained and DBS-checked

Regularly assessed in road safety & passenger care

Supported by continuous professional development

Beyond the vehicles, our robust safety culture includes routine audits, emergency response planning, and proactive risk management across the entire network

Sustainability & Innovation

We’re committed to a cleaner, more responsible future for coach travel. Sustainability and social responsibility are embedded across our operations, with clear goals and real action driving long-term change.

Our Path to Net Zero

We aim to be Net Zero by 2050, focusing on transitioning to cleaner fuel sources, including electric and hydrogen-powered vehicles. Our depots are being equipped for electric vehicle (EV) services, supporting greener travel across our corporate fleet.

Key sustainability measures include:

Low-emission Euro 6 vehicles and ongoing fleet upgrades

Route optimisation to reduce fuel use and emissions

Driver training focused on efficient, eco-conscious driving

Data-led sustainability reporting to track and improve our impact

Supporting Our Communities

We believe responsible travel goes beyond emissions Our teams actively support local outreach, education, and community programmes, helping to create opportunities and promote sustainability at a grassroots level.

Who We Work With

We proudly support a range of national clients, including:

Leading education providers

National tour operators

Event organisers

Rail partners

Government & public sector bodies

Case Study 0.1

Connecting Stansted Airport with Central London

Location: Stansted Airport, London

Requirement: 24/7 shuttle service operating every 30 minutes

Overview

Flibco, a leading European airport mobility provider, required a reliable and customerfriendly transport solution to connect Stansted Airport with Central London The service needed to run every 30 minutes around the clock, supporting both flight schedules and traveller expectations for convenience and punctuality.

Our Solution

The Coach Travel Group designed and operates a fully managed Airport Shuttle Service, tailored to Flibco’s needs:

High-frequency service: Departures every 30 minutes, 24 hours a day, 7 days a week

Modern, comfortable vehicles with on-board Wi-Fi and luggage capacity

Strategic pick-up/drop-off locations in Central London

Live tracking and digital ticketing integration with Flibco’s online platforms

Dedicated account management to ensure service quality, compliance, and reporting

The Result

Consistently high service uptime and punctuality, even during overnight hours

Strong passenger satisfaction driven by comfort, reliability, and ease of booking

A scalable transport model ready to support seasonal demand and expansio

The Coach Travel Group has been an essential partner in delivering a seamless, high-quality shuttle experience for our customers. Their commitment to operational excellence and 24/7 support is second to none — Spokesperson, Flibco

Case Study 0.2

EV Corporate Shuttle Service – Thames Valley Park

Location: Reading, Berkshire

Client: Knight Frank (on behalf of TVP)

Overview

Thames Valley Park (TVP) is a major business campus set within 80 acres of nature reserve on the outskirts of Reading. Home to high-profile tenants including Microsoft, Oracle, BBC, and Hewlett Packard, TVP required a professional and sustainable transport solution to connect the park with key transport hubs enhancing accessibility while supporting its environmental goals.

Our Solution

We have provided a premium, technology-enhanced shuttle service tailored to the unique needs of Thames Valley Park and its business community

Key features include:

Bespoke EV full-size and mini-buses, branded in TVP livery, operating scheduled shuttle services between the business park and Reading station

Services managed with close coordination between Stewarts’ operations team and TVP site management to ensure performance matches commuter demand

Focused on reducing Scope 3 CO₂ emissions, the shuttle service supports TVP’s sustainability targets and encourages modal shift from car to shared transport

Monthly reporting and analysis presented at Park Occupiers Meetings to track usage trends, drive service improvements, and align with park-wide transport strategies

At peak usage, the shuttle service has achieved over 50,000 passenger journeys per month, offering a fast, efficient alternative to car travel and reinforcing TVP’s reputation as a forward-thinking, accessible business location

The Outcome

We continue to deliver a trusted, high-performance shuttle solution that supports the operational needs of global businesses at TVP while actively contributing to its longterm sustainability agenda The service remains a benchmark for modern, corporatefocused ground transport in the South-East.

Case Study 0.3

Immersive Visitor EV Shuttle Service

Location: Leavesden, Watford

Client: Warner Bros. Studio Tour London

Overview

Warner Bros Studio Tour London – The Making of Harry Potter is one of the UK’s most visited attractions, welcoming thousands of guests each day. To support a seamless and immersive visitor journey, Warner Bros required a reliable, high-frequency shuttle service to connect Watford Junction station with the Studio entrance, enhancing the overall guest experience while prioritising sustainability.

Our Solution

We deliver a fully managed, bespoke shuttle service designed to elevate the visitor experience while meeting operational and environmental performance standards

Key features include:

The service runs every 15 minutes, all day, 353 days per year, ensuring minimal wait times and maximum convenience for guests.

Five fully electric ADL double-decker buses wrapped in full Warner Bros livery, equipped with immersive cabin audio and screens to extend the Studio Tour experience to the journey itself.

On-site charging facilities, developed in partnership with Zenobe, support overnight and in-day top-up charging to maintain consistent electric operations.

A team of drivers exclusively assigned to the Warner Bros. service, wearing official Studio Tour uniforms and trained to deliver a premium, guest-focused transport experience.

Full operational oversight including daily performance monitoring, live service adjustments, and a dedicated account team managing delivery to Warner Bros standards.

Monthly and quarterly reviews with Warner Bros track sustainability metrics, passenger volumes, on-time performance, and contract KPIs such as vehicle reliability and service consistency.

The Outcome

The Warner Bros visitor shuttle service has become an integral part of the Studio Tour experience, consistently meeting high standards of reliability, sustainability, and customer satisfaction By combining zero-emission transport with immersive design and professional delivery, Stewarts Coaches supports Warner Bros’ commitment to exceptional visitor engagement and environmental leadership.

Case Study 0.4

Comprehensive University Transport Services

Location: Coventry, West Midlands

Client: University of Warwick

Overview

The University of Warwick is one of the UK’s leading higher education in with over 29,000 students and a thriving international community. To support its diverse programme of activities, the university requires a transport partner capable of delivering flexible, safe, and cost-effective coach services for a wide range of academic, sporting, and social needs.

Our Solution

Since partnering with the University of Warwick for 20 years, Johnsons Coaches (part of The Coach Travel Group) has provided a fully managed transport solution designed to meet the university’s varied requirements.

Key features include:

Excursions & Educational Trips – UK and European study visits supporting academic development.

Sports Fixtures – regular transport for student sports teams across the country. Major University Events – open days, fresher weeks, graduation ceremonies, and campus activities.

Flexible Fleet Deployment – access to Johnsons’ modern, diverse fleet, ranging from 16-seat minibuses to 70-seat executive coaches, ensuring the right vehicle for every occasion.

Account Management – a dedicated account team providing a single point of contact, proactive planning, transparent reporting, and seamless support throughout the academic year.

The Outcome

The long-standing partnership has consistently delivered high levels of satisfaction, enabling the university to rely on Johnsons as a trusted transport partner. Benefits include:

Safe, punctual, and reliable services across all trip types

Flexibility to adapt vehicle provision to group size and trip requirements.

Proven ability to manage large-scale, complex university events

Enhanced student and staff experience through professional, high-quality services.

Case Study 0.5

Nationwide Orchestral Touring

Location: Across the UK & Ireland

Client: IMG Artists

Overview

IMG Artists manages world-renowned international orchestras touring across the UK and Ireland. Each year, between 10–12 orchestral tours take place, ranging from three days to two weeks These tours require safe, reliable, and flexible transport solutions to move musicians between concert venues, rehearsal spaces, auditions, and inter-city locations.

Our Solution

Stewarts Coaches, part of The Coach Travel Group, has partnered with IMG Artists for multiple touring seasons to deliver high-quality, nationwide orchestral transport

Key features include:

Nationwide coverage for tours of varying duration and complexity

Professional, experienced drivers trained in complex tour logistics

High-specification executive coaches designed for comfort on longer journeys

Flexible planning to support rehearsals, auditions, and last-minute changes

End-to-end coordination ensuring punctuality, safety, and reliability

The Outcome

Stewarts Coaches has consistently delivered a smooth, stress-free transport experience for IMG Artists and their international orchestras. By combining a modern, comfortable fleet with a highly professional driving team, we ensure every tour runs seamlessly across multiple cities and venues. Our long-standing partnership reflects mutual trust and our proven ability to meet the demands of world-class touring schedules

We’ve been working together couple of years now and it’s been a pleasure working with such an efficient and friendly team. We tour international orchestras in the UK and can’t fault the service they provide – the team is well organised in the advance planning, the coaches are always on time and the drivers are not only very professional but also think outside the box in unexpected situations and come up with excellent solutions Highly recommended - Julia Smith & Fiona Todd, Tour Managers, IMG Artists Orchestral Touring Department

Our Service

Our dedicated, expert account management team is at the heart of everything we do. From initial consultation to day-to-day delivery, we provide a single point of contact who truly understands your needs, your organisation, and your passengers.

With deep industry knowledge and a solutions-focused mindset, our team ensures seamless coordination, clear communication, and proactive problem-solving at every stage

It's this hands-on approach that allows us to consistently deliver reliable, professional, and stress-free transport solutions - nationwide.

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