Instant Home Service Hub

International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056

Volume: 12 Issue: 01 | Jan 2025 www.irjet.net p-ISSN: 2395-0072

Instant Home Service Hub

Geethalakshmi N M1, Darshan B S2, Prasad G3 , Yashwanth S S4, Manoj Kumar P5

1Professor of Acharya Institute of Technology, Karnataka, India

2,3,4,5Students , Dept. of Information Science and Engineering, Acharya Institute of Technology, Karnataka, India ***

Abstract - The "Instant Home Service Hub" aims to transform the household service industry by automating manual service booking processes and offering a scalable, user-centricdigitalplatform.Thisstudydetailsthedual-portal architecture catering to service seekers and administrators, integrating features such as real-time appointment scheduling, service provider verification, and review systems. Built with modern technologies like React.js and Node.js, the platform ensures efficiency, scalability, and security. Future enhancements, including AI recommendations and IoT integration,positionthisplatformasarevolutionarysolution for household services.

Key Words: Household services, Web Application, digital platform, real-time scheduling, scalability, automation, user experience.

1.INTRODUCTION

TheProjectaimstoautomate Manual methodsofbooking household services often result in inefficiencies, miscommunication,andalackoftrust.The"InstantHome Service Hub" addresses these challenges by offering a centralized platform for connecting users with verified serviceproviders.Keyfeaturesincludereal-timeupdates,a budget estimation tool, and a modular architecture supporting future enhancements. This paper outlines the motivation, objectives, and methodologies employed in developingthisplatform.

1.1 Overview

The "Instant Home Service Hub" project represents a significant advancement in automating household service booking.Itintegratesmoderntechnologieswithuser-centric design to enhance service management. The system addressesinefficienciesintraditionalmethods,suchaslack of real-time updates and mismatched skill sets of service providers.

1.2 Motivation

The motivation for this project arises from the persistent challenges consumers face in securing skilled and trustworthy service providers. Many individuals struggle withmanualbookingmethods,whichoftenleadtomissed appointments, delays, and communication issues. By leveragingwebdevelopmentanddatamanagement

1.3 Objectives



SeamlessBookingProcess:Simplifyservicebooking viaadigitalinterface.

 Reliability & Trust: Ensure verified, high-quality serviceproviders.

 AdminEfficiency:Provideaneffectiveadminportal formanagingservices.

 User Satisfaction: Enhance user experience with real-timeupdatesandreviews.

 Scalability & Innovation: Integrate AI, blockchain, andIoTtechnologies.

1.4 Scope

Theprojectincludesuserandadminfunctionalitiessuchas real-time scheduling, budget estimation, and service provider management. Future upgrades may include AIdriven service recommendations and blockchain-based authentication.

2.

Literature Review

The"InstantHomeServiceHub"projectbuildsuponexisting research and technological advancements in home service management. Various studies have explored different approachestoimprovingservicebooking,reliability,anduser satisfaction. This literature review synthesizes previous research and integrates key insights relevant to the developmentofthisplatform.

2.1 Home Service Management Systems

Anusha M. G. and Kiran Kumar M. N. (2022) proposed a homeservicemanagementsystemtoaddressinefficiencies in traditional service booking processes. Their study highlightedchallengessuchasmismatchedschedules,trust deficits,andlackofqualityassurance.Theproposedsystem incorporated real-time slot management and JWT-based authentication for secure user access. These findings are instrumental in shaping the "Instant Home Service Hub," particularly in implementing authentication mechanisms anddynamicschedulingfeatures.

2.2 On-Demand Web Applications for Home Services

Aravindhanetal.(2020)examinedweb-basedon-demand homeserviceplatforms,emphasizingreal-timeinteraction

International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056

Volume: 12 Issue: 01 | Jan 2025 www.irjet.net p-ISSN: 2395-0072

between users and service providers. They identified commonissuessuchaslackofanintegratedplatform,poor coordination, and inefficient booking systems. Their work informed the technological design of the "Instant Home Service Hub," ensuring features like real-time updates, seamless user-provider interactions, and security mechanismsforserviceauthentication.

2.3 Mobile Applications for Household Services

Sheetal Bandekar and Avril D’Silva (2016) developed an Android-based home service application, enabling mobile accessibilityforserviceseekers.Theirfindingsstressedthe importance of user-friendly interfaces and mobile compatibility.Inspiredbythisresearch,the"InstantHome Service Hub" aims to implement a mobile-friendly design andfuturemobileappintegrationtoenhanceaccessibility.

2.4 E-commerce and Service Platforms

Shahrzad Shahriari et al. (2015) studied the impact of ecommerceonglobalmarkets,highlightinguserexpectations regarding seamless online transactions and service reliability.Theirresearchsupportstheinclusionofsecure paymentgatewaysandblockchain-basedauthenticationin the "Instant Home Service Hub" for enhanced trust and transparency.

3. Problem Statement

Findingreliable,high-qualityhouseholdserviceprovidersis challenging due to unavailability, lack of trust, and skills mismatch. Customers may worry about the quality and safety of the work. Manual booking systems also lead to confusion,withappointmentslotsnotbeingupdatedinreal time,resultinginmissedservices.Finally,managingmultiple service providersfordifferenttaskscanbeoverwhelming andtime-consuming,leavingcustomersdissatisfiedwiththe overallexperience.Manualbookingprocessesareinefficient, leadingtomissedappointments,supervisionchallenges,and difficultyinmanagingtime,affectingcustomersatisfaction.

3.1 Existing System

Current household service systems are fragmented and inefficient.Usersoftenrelyonmanualmethodsorunverified sourcestofindserviceproviders,leadingtotrustandquality issues. Existing platforms lack real-time updates, secure transactions,andproperuserfeedbackmechanisms.

4. Proposed System

TheInstantHomeServiceHubintroducesadigitalplatform withthefollowingfeatures:

1. User Portal : Real-time scheduling, verified providers, budgetestimation,andratings.

2. Admin Portal : Service provider management, user feedbackanalysis,andsecurityfeatures.

3. Technology Stack : React.js for frontend, Node.js and MongoDB for backend, and JWT-based authentication for security.

5. System Requirements Specifications

5.1 Functional Requirements



User Management: Registration, authentication, role-basedaccess.

 Service Booking: Real-time slot management, bookingconfirmation.

 Admin Controls: Provider verification, user feedbackmanagement.

 MultilingualSupport:Languageoptionsfordiverse users.

5.2 Non Functional Requirements



Scalability:Efficienthandlingoflargeusertraffic.

 Performance:Quickresponsetimes(<2seconds).

 Usability:IntuitiveUIforeasynavigation.

 Security: HTTPS, JWT authentication, encrypted transactions.

5.3

Hardware Requirements

The Instant Home Service Hub requires well-optimized hardwareinfrastructuretoensuresmoothfunctionalityand scalability.Ontheclient-side,usersneedadevicesuchasa laptop,desktop,tablet,orsmartphonewithaminimumIntel Core i3 processor, 4GB RAM, and 20GB of free storage to efficientlyaccesstheplatform.Astableinternetconnectionof atleast5Mbpsisrecommendedforseamlessbrowsingand real-timeupdates.Ontheserver-side,powerfulhardwareis essentialtohandlelargevolumesofuserrequestsanddata storage.TheservershouldbeequippedwithanIntelXeonor AMDRyzen7multi-coreprocessor,atleast16GBofRAM,and 500GBSSDstoragetoensurefastdataprocessingandhigh availability. Additional server-side requirements include a 100Mbpsnetworkbandwidthforefficientdatatransmission andbackupstoragesolutionslike1TBHDDorcloud-based storagetopreventdataloss.

5.4

Software Requirements

The software stack of the Instant Home Service Hub is designedforhighperformance,security,andscalability.The frontend is built using React.js, providing a dynamic and responsiveuserinterface,whileTailwindCSSandBootstrap enhance the UI/UX with modern design components. The backendisdevelopedusingNode.jswithExpress.js,ensuring alightweightyetefficientframeworkformanagingAPIsand business logic. MongoDB serves as the primary database, offeringaNoSQLarchitectureforflexibleandscalabledata

Volume: 12 Issue: 01 | Jan 2025 www.irjet.net p-ISSN: 2395-0072

storage,withMongooseasanObjectDataModeling(ODM) toolforstructureddatahandling. SecureauthenticationisimplementedusingJWT(JSONWeb Tokens)tomanageusersessions,whileHTTPSencryption ensures data security during transmission. The system supports multiple operating environments, including Windows,macOS,andLinux,ensuringcompatibilityacross variousdevices.TestingisperformedusingtoolssuchasJest, Postman,andReactTestingLibrary,validatingbothfrontend and backend functionality. This well-integrated software ecosystem ensures a secure, efficient, and scalable home serviceplatform.

6. System Design

6.1 Use Case Design

6.2 Data Flow Diagram

7. Implementation and Results

The implementation of the Instant Home Service Hub follows a structured approach, integrating a robust technology stack to ensure seamless interaction between users and service providers. The development process is dividedintomultiplelayers,includingthefrontend,backend, database management, authentication, and security, all working together to provide an efficient and scalable platform.

The frontend is built using React.js, ensuring a highly interactiveandresponsiveuserexperience.ReactRouteris implemented to manage seamless navigation between differentpages,whileTailwindCSSandBootstrapenhance theplatform’sUIwithmoderndesignelements.Thefrontend interacts with the backend via RESTful APIs, facilitating servicebrowsing,booking,andreal-timeupdates.

ThebackendisdevelopedusingNode.jswithExpress.js, handlingbusinesslogic,dataprocessing,andAPIrequests. The system follows a modular approach, where each functionality, such as user authentication, service management, and booking system, is managed through separatemodules.TheMongoDBdatabase,integratedwith Mongoose ORM, efficiently stores and retrieves user data, service details, and transaction records. JWT-based authenticationensuressecureusersessions,whilerole-based access control (RBAC) differentiates permissions between users,serviceproviders,andadministrators.

For booking and order management, real-time slot allocation is implemented to prevent scheduling conflicts, enhancinguserexperienceandservicereliability.Theorder management module tracks service requests, processing statuses from bookingconfirmation to service completion. HTTPSprotocolsforsecurecommunication.

By combining a scalable architecture, efficient data management, and secure authentication mechanisms, the InstantHomeServiceHubisimplementedasacutting-edge platformthatsimplifiestheprocessoffindingandbooking householdserviceswhileensuringtrust,security,anduser satisfaction.

7.1 Technology Stack

- Frontend:React.js,TailwindCSS,Bootstrap.

- Backend:Node.js,Express.js.

- Database:MongoDB.

- Authentication:JWT-basedsecurelogin.

7.2

Core Functionalities

- ServiceManagement:Admincanadd,edit,orremove services.

International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056

Volume: 12 Issue: 01 | Jan 2025 www.irjet.net p-ISSN: 2395-0072

- Booking System: Users can schedule appointments withreal-timeupdates.

- Security Features: Secure authentication and encrypteddatastorage.

7.3 Results:

8. CONCLUSIONS

The Instant Home Service Hub is a comprehensive digital platform that modernizes the process of booking and managinghouseholdservices.ByleveragingaReact.js-based frontend for an intuitive user experience and a Node.jspoweredbackendforefficientservicehandling,theplatform ensures smooth interaction between users and service providers.

MongoDB enables scalable data storage, while JWT-based authenticationenhancessecurityandusertrust.Thesystem effectively addresses key challenges in traditional service booking,suchaslackofreliability,inefficientscheduling,and manual supervision, by introducing real-time slot management, automated bookings, and user reviews to improveservicequality.Theplatform’smodularandscalable architectureensuresadaptabilityforfutureadvancements, suchasAI-drivenservicerecommendations,IoTintegration for smart home compatibility, and blockchain for service providerauthentication.Thecloud-baseddeploymentwith CI/CD pipelines guarantees high availability, seamless updates, and optimal performance. Extensive testing, including unit, integration, usability, and performance testing,validatestherobustnessandefficiencyofthesystem.

2025, IRJET | Impact Factor value: 8.315 | ISO 9001:2008 Certified Journal | Page729

International Research Journal of Engineering and Technology (IRJET) e-ISSN: 2395-0056

Volume: 12 Issue: 01 | Jan 2025 www.irjet.net p-ISSN: 2395-0072

Overall, the Instant Home Service Hub provides a secure, reliable, and user-friendly solution for household service management,transforminghowusersconnectwithskilled professionals.Withplannedfutureenhancements,ithasthe potentialtosetnewstandardsinthedigitalserviceindustry, ensuringcontinuousinnovationandanimprovedcustomer experience.

9. Future Enhancement

- AIServiceRecommendations:Personalizedservice suggestions.

- Real-TimeServiceTracking:Livetechniciantracking.

- Instant Chat with Professionals: Real-time communicationwithexperts.

- Blockchain-based Authentication: Secure service providerverification.

- IoT Integration: Smart home compatibility for automatedservicerequests.

REFERENCES

[1] Anusha M. G., & Kiran Kumar M. N. (2022). "Home ServiceManagementSystem."InternationalJournalof Advanced Research in Science, Communication, and Technology.

[2] Aravindhan,K.etal.(2020)."WebApplicationBasedOnDemand Home Service System." IEEE International ConferenceonAdvancedComputing. R.Nicole,“Titleof paperwithonlyfirstwordcapitalized,”J.NameStand. Abbrev.,inpress.

[3] Sheetal Bandekar, Avril D’Silva, “Domestic Android ApplicationforHomeServices”InternationalJournalof ComputerApplications,ISSNNo.0975–8887,Volume 148–No.6,August2016.

[4] Shahrzad Shahriari, Mohammadreza Shahriari, Saeid ghijak.“EcommerceAndItImpactsonGlobalTrendAnd Market” International Journal of Research – Granth Aalayah.Vol.3(Iss.4):April2015.

[5] Indravasan,N.M.,Adarsh,G.,Shruthi,C.,Shanthi,K.,& Dadapeer. (2018). An Online System for Household Services.InternationalJournalofEngineeringResearch &Technology(IJERT),Volume6,Issue13,NCESC-2018 ConferenceProceedings.

[6] L.RichardYe, Yue Jeff Zhang, Dat-DaoNguyen, James Chiu,“Fee-based online services: Exploring consumers’willingnesstopay”.JournalofInternational TechnologyandInformationManagement.

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[8] HarshulVatsa,HimanshuVerma,ManojPathak,andS.K. Dixit. Published in the Journal of Analysis and Computation(JAC),VolumeXVIII,IssueI,January-June 2024.