3 minute read
Truett’s Chick-fil-A Of Rome
from January 2021
Truett’s Chick-fil-A Of Rome by David Thompson
Truett’s Chick-fil-A of Rome is here for you! face ordering for drive-thru guests who will find a drive-
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It goes without saying that 2020 has been a thru door instead of a window to allow team members to crazy, bumpy year. From one major, world-changing deliver orders to vehicles. hurdle to another, it seems that nothing lately has been Chick-fil-A is keeping its customers and employees well normal. Fortunately, Truett’s Chick-fil-A of Rome is still through safe service. Employees regularly disinfect high here to give you the same high-quality level of food and touch point surfaces throughout the restaurant, such as service you’ve come to expect and love, and they’re also the team member break area, drive-thru cockpit, scanners, making sure that your new year is a safe one. headsets, iPOS tablets, restrooms, and all handles, light
Truett’s Chick-fil-A of Rome has kept its dining switches, and mobile devices. At the beginning of every room closed to help prevent the spread of COVID in our shift, all employees undergo a team member health screen. community. Instead, customers are encouraged to use the Their temperature is taken, and they are then asked various drive-thru, curbside delivery, or DoorDash delivery service. questions regarding their wellness. Employees are required The two-lane drive-thru merges into a single pick-up point to wear face masks during their entire shift. This reduces the and can handle upwards of 200 cars an hour, so they’ll make number of contagious particles in the air and makes guests sure you get your food while it’s still piping hot. The lanes feel safer. Also, team members are required to wash their are partially covered and feature heaters to facilitate face-to- hands every 60 minutes and when entering the kitchen, after
using the restroom, after break, after glove changes, and in between task changes.
Chick-fil-A also encourages customers to use payment methods that do not require person-to-person contact, such as the Chick-fil-A app, mobile orders, Apple Pay, and Doordash. No matter how you decide to order or pay, though, Chick-fil-A is thankful for your business: “From the shutdown of our store in March to the reopening of just our drive-thru, our community has been such a blessing. We are grateful for how Rome has continued to support us during this uncertain time.”
Come by Chick-fil-A, and make your new year just a little bit more normal again. Truett’s Chick-fil-A offers a fullservice menu with a variety of healthy and dietary options. The restaurant is open from 6 a.m. to 10 p.m. every day except Sundays.
Atlanta-based Chick-fil-A, Inc. is a family-owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,600 restaurants in 47 states and Washington, D.C. Chick-fil-A reported more than $9 billion in revenue in 2017, which marks 50 consecutive years of sales growth.
A leader in customer service satisfaction, Chick-fil-A, Inc. was voted fourth out of 100 by consumers in Harris Poll’s 2018 annual corporate reputation survey. Chick-fil-A was also recognized for customer experience again in the 2018 Temkin Experience Ratings survey, was named “Best Franchise Brand” in 2018 by Airport Revenue News, and was acknowledged as one of the top 100 best places to work by Glassdoor in 2017. More information on Chick-fil-A is available at www.chick-fil-a.com.
