Cranbrook Citizen Survey - Budget 2026 Final Report by City of Cranbrook

ExecutiveSummary

In September 2025, a Citizen Survey was mailed to 1600 randomly selected Cranbrook Residents Residents were asked to rate their satisfaction with the services provided by the City of Cranbrook, focusing on Cranbrook RCMP 419 surveys were completed, giving a response rate of 26%.

Satisfied with City Services

Residents were very satisfied with fire protection services, playgrounds, parks, trails, street lighting, garbage and recycling collection and the airport. Residents were less satisfied with economic development, development services, snow plowing, road maintenance and bylaw enforcement (noise, animals, unsightly premises and homeless encampments).

Almost 1-in-3 support tax increase in 2026

Thirty-two percent would support a tax increase in 2026 in order to maintain current levels of service provide by the City.

Majority support funding the Cranbrook Public Library and Community groups

Fifty-five percent would support providing additional funding to the Cranbrook Public Library in 2026. Two-thirds (67%) would support the City continuing to make funding available to a number of community groups, non-profit organizations and service agencies.

Music Festivals welcomed

Sixty-one percent would prefer to attend music festivals in Cranbrook.

1-in-3 had direct contact with Cranbrook RCMP

In the past 12 months, 33% have had direct contact with Cranbrook RCMP. Respondents agreed that RCMP were courteous, respectful, professional, knowledgeable and competent.

Almost 1-in-4 affected by Crime in Cranbrook

In the past 12 months, 23% have been affected by a Crime in Cranbrook. Of those affected, 37% reported the crime to the RCMP.

Majority feel safe in Cranbrook

Ninety-three percent feel safe during the day in Cranbrook but only 75% feel safe walking in downtown Cranbrook. Seventy-five percent indicated there are places to avoid in Cranbrook due to safety concerns.

Most important issues for Cranbrook RCMP

People feel that the most important issues for RCMP to focus on are street level drug activity, property crime, person crime and homelessness.

Introduction

In September of 2025, the City of Cranbrook conducted a comprehensive mail survey with a random sample of Cranbrook Residents. Residents were asked to rate their level of satisfaction with a variety of City services and programs. The survey is an important step in including input from Residents when the City is making operational, service and budget decisions for the upcoming years

Discovery Research, an independent consulting firm, was retained to conduct the Cranbrook Citizen Survey. The survey was designed so that Residents’ opinions could be easily summarized and prioritized.

Objectives

The 2025 Citizen Survey has the following objectives:

➢ Measure Residents’ satisfaction levels with the various City services.

➢ Determine the public’s views as to the types of changes needed in City services.

➢ Determine preferences related to the 2026 city budget.

➢ In depth analysis of for community policing and Cranbrook RCMP.

Methodology

A random sample of 1600 Cranbrook Residents were mailed a survey in September 2025 The random sample was generated such that each residence in Cranbrook had an equal opportunity of being selected for the research. Included in the mailing was a cover letter with the survey QR code, allowing respondents to complete an equivalent online version of the survey. We received 419 completed surveys, 343 mailed back and 76 online surveys, giving a response rate of 26%.

This bar graph displays the margin of error associated with various sample sizes.

Margin of Error

Statistics generated from a sample size of 419 will be accurate within ±4.9%, at the 95% confidence interval (19 times out of 20).

Sample Size By Margin of Error

Online Public Survey

In addition to the random mail survey methodology, the City of Cranbrook posted an equivalent online survey, available to all Cranbrook Residents, on the City webpage. Results for this online survey can be seen in Appendix II under the column titled, ‘Public Survey”. Four hundred sixty-nine respondents completed the online survey.

Weighting

Cranbrook’s actual population distribution by age was taken from the 2021 Canadian census results. The sample statistics have been weighted to match the age distribution of the entire population of Cranbrook.

Section 1 – City Services

Q1. Satisfaction with City Services

Ninety-eight percent of Residents are satisfied with the city’s fire protection services and 96% are satisfied with city playgrounds.

Residents continue to be very satisfied with city trails, city parks, street lighting, garbage and recycling collection, airport, and community, cultural and recreational events.

Q2. Would you support a tax increase in 2026

Q3.

Inflation’s effect on Household purchasing power

Almost 1-in-3 (32%) would support a tax increase in 2026 to maintain the current levels of service provide by the City.

Inflation has affected household purchasing power a lot in 67% of households and a little in 27% households.

Q4. Services to reduce or eliminate

If forced to reduce spending, Cranbrook Residents would be OK with reducing spending on bike paths (45%) and tourism promotion (44%)

Section 2 – Funding

Q5. Library funding

The majority (55%) would support the City providing additional funding to the Cranbrook Public Library in 2026.

Q6. Funding Community groups

Two-thirds (67%) would support the City continuing to make funding available to a number of community groups.

Section 3 – Communication from City

Q7. Receiving information from City

The majority (53%) receive information from the City of Cranbrook from social media and 42% get information from Cranbrook.ca.

Q8. Preference for receiving information from City

Forty-eight percent would prefer to receive information from the City of Cranbrook from social media posts and 41% would appreciate an emailed newsletter.

Q9. What City updates matter most to you?

City updates about public safety and emergency notifications matter to 80% and 74% want updates on road closures, construction and service interruptions.

Section 4 – Concerts, Events and Festivals

Q10. Types of preferred concerts

Q11. Price range for tickets

The majority would prefer music festivals (61%) and rock and roll concerts (56%).

Thirty-four percent would be willing to pay between $50 to $74 for ticket to a local concert.

Q12. Attend Summer Sounds event

Forty-five percent attended the Summer Sounds events in Rotary Park.

Section 5 – Community Policing and RCMP

Q13. Contact with RCMP

Q14. Reasons for Contact with RCMP

About 1 in 3 (33%) had at least one direct contact with Cranbrook RCMP in the past 12 months.

Among the 135 people that have interacted with the Cranbrook RCMP in the past 12 months, 47% contacted the RCMP for a non-emergency call to report crime or suspicious activity.

Q15. Service received from RCMP

Among the 135 people that have interacted with the Cranbrook RCMP in the past 12 months, the majority agreed that the RCMP were courteous and respectful, treated them with dignity, respect and fairness.

Q16. Contacting RCMP

Eleven percent indicated they would hesitate to contact the RCMP for assistance.

Of the 45 respondents who indicated they would hesitate to contact the Cranbrook RCMP, 37% felt the RCMP were slow or had poor follow up and 27% did not trust or had negative perceptions of the RCMP.

Q17. Victim or witness to a crime

Ten percent indicated they were a victim or a witness to a crime in Cranbrook in the past 12 months and did not report it.

Of the 45 respondents who indicated they were a victim/witness to a crime, 44% felt it was too minor of an incident and 31% felt it was too difficult to contact the RCMP (waiting times)

Q18. Affected by crime

Almost 1-in-4 (23%) have been affected by a crime in Cranbrook in the last 12 months.

Of the 92 respondents that have been affected by a crime in the last 12 months, 63% reported that crime to the Cranbrook RCMP

Q19. What influences your perception of the Cranbrook RCMP

Q20. Overall evaluation of Cranbrook RCMP

The top 3 influences on Residents’ perception of the service provided by Cranbrook RCMP are general observations of police in community (73%), media coverage of local police (42%) and word of mouth (36%)

Overall, 67% felt the Cranbrook RCMP are providing excellent (18%) or good (49%) policing services in the community.

Section 6 – Safety and Comfort Level

Q22. Concern about Crime in Cranbrook

Q23. How safe do you feel?

Ninety-one percent are very (49%) or somewhat (42%) concerned about crime in Cranbrook.

Residents feel somewhat or very safe during the day, at home at night and in their neighbourhood.

Only 66% feel somewhat or very safe at night in Cranbrook.

Q24. How often do you think Crime occurs

Q25. Crime in Cranbrook increased?

Eighty-three percent of residents feel that crime occurs very often (48%) or often (35%) in Cranbrook.

Seventy-one percent feel that crime has increased and 29% feel that crime stayed the same in the past 12 months.

Q26. Are there any places you would avoid in Cranbrook due to safety concerns?

Seventy-five percent indicated there are places in Cranbrook they avoid because of safety concerns.

Q27. Own a Business

Ten percent of respondents own a business in Cranbrook.

Of the 40 respondents that own a business in Cranbrook, almost half (47%) of those businesses have been victim of theft.

Q28. Adequate number of Police Officers

Q29. Comfort with dealing with RCMP

The majority (54%) feel the number of police officers in Cranbook is about enough and 43% feel there are too few officers.

The majority are very comfortable with approaching, associating with and working alongside the Cranbrook RCMP.

Q30. Most important issues for RCMP

The most important issues for Cranbrook RCMP to focus on are street level drug activity (69%), property crime (69%), persons crime (51%) and homelessness (47%).

Q31. Importance of issues for RCMP

The most important issues for the RCMP to focus on are drug investigations and enforcement (96%) and call response time (95%).

Q32. Preferred Areas to increase Police Presence

Q33. Other suggestions for RCMP

Sixty-one percent would like to see Cranbrook Police increase their presence in public areas.

Twenty percent provided suggestions for the RCMP to focus on. Suggestions can be seen in Appendix 3.

Section 7– RCMP Communications

Q34. Source of information about RCMP

Q35. Effectiveness of RCMP communications

Sixty-seven percent indicated they find information about Cranbrook RCMP via social media.

Sixty-five percent felt the RCMP was effective communicating information to public by using media releases and 45% felt the RCMP facebook page was effective.

Q36. Topics to provide more information

Q37. When to call RCMP versus Bylaw

Twenty-seven percent felt there were topics the Cranbrook RCMP could provide more information on.

Please see Appendix 3 for specific topics provided.

Eighty-five percent felt they definitely/probably know the difference between when to call RCMP versus Bylaw.

Q38. Further engagement with RCMP

Thirty-seven percent would be interested in further engagement activities with the Cranbrook RCMP.

Among the people who would be interested in further engagement with the RCMP, the biggest limitations that might affect people’s ability to participate would be time of day/day of week and the amount of time required.

Q39. Adding additional police officers

The majority (53%) would support funding additional police officers. Only 22% would not support funding additional officers and 25% are undecided.

Q40. What should new police officers focus on

If we did obtain additional police resources, 86% would want these new officers to focus on street crime reduction.

Section 8 – About You

Q41. Years lived in Cranbrook

Q42. Own or rent

Forty-eight percent have lived in Cranbrook 20 years or less.

Ninety-eight percent owned their place of residence.

Q43. Where do you currently live

Q44. Minorities

The vast majority (99%) of respondents indicated they live in the City of Cranbrook.

Eleven percent of the sample classified themselves as having a disability and 6% classified themselves as members of visible minority.

Q45. Age

Q46. Children at home

Twenty-nine percent of respondents were 65 years or older.

Twenty-nine percent had children under the age of 18 living at home

Appendices

Appendix 1 – Mailed Cover Letter and Questionnaire

Appendix 2 – Detailed Tables

Appendix 3 – Verbatim Comments

Appendix 1 – Mailed Cover Letter and Questionnaire

September 2025

Dear City of Cranbrook Resident,

We are reaching out to you because you have been randomly selected to participate in an important, statistically valid survey regarding the City of Cranbrook’s budget for 2026. Your feedback is crucial in helping City Council make informed decisions about future city services and budget allocations.

Mayor and Council, and City Administration remain committed to working hard to find efficiencies and reduce costs wherever possible; while continuing to provide quality services that our residents, businesses and visitors expect from the City every day.

In fall 2024, Mayor and Council asked for your input on the City’s budget and priorities. Your responses were received and informed Council’s decision-making last year. That survey also highlighted that residents felt homelessness, crime, and safety were the most pressing issues facing our community by a wide margin Mayor and Council also prepared an extensive response to the concerns raised in last year’s survey, which you can find here: https://www.cranbrook.ca/budget2026survey

In response to what Mayor and Council heard from you, this year’s survey is focused on community safety.

Cranbrook RCMP, in partnership with the City of Cranbrook, is launching the first-ever public safety survey. Developed with support from Criminal and Social Justice students at College of the Rockies, this survey will help guide local policing priorities for the next four years by gathering your feedback on safety and community concerns.

About the Cranbrook RCMP Detachment

The Cranbrook RCMP is a hybrid detachment, with officers funded both municipally and provincially. Each year, the detachment manages about 10,000 files, with roughly 8,000 within City limits. Police respond in person to about 75% of these calls, while the remainder are handled in-office or documented for information.

The municipal detachment includes 26 officers, serving in a variety of roles:

• 1 Detachment Commander

• 2 Sergeants (General Duty & General Investigation Section)

• 17 General Duty Officers

• 4 General Investigation Section Officers

• 1 Community Policing Constable

• 1 Forensic Identification Officer

General Duty (GD) officers make up the largest group. They respond to 9-1-1 calls, non-emergencies, and traffic enforcement while also carrying active investigations. Each GD officer handles about 375 files

Phone: Toll Free: Facsimile: Address: (250) 426-4211 (800) 728-2726 (250) 426-7264 40-10th Avenue South Cranbrook, BC V1C 2M8

annually, with four officers on duty per 12-hour shift in the City at any given time.

The General Investigation Section (GIS) manages the most serious and complex cases, such as drug trafficking, serious assaults, arson, and crimes against children. These investigations are time-intensive and can require up to 200 hours of preparation for a single case.

The Community Policing Constable works closely with schools and community groups, while the Forensic Identification Constable provides specialized evidence collection and forensic services.

Please take a few minutes to complete the survey and return it using the postage-paid, pre-addressed envelope by September 19, 2025. If you would prefer to complete an equivalent online survey, please use the QR code below and enter the survey ID number:

Responses are guaranteed to be completely anonymous. Responses will be received and compiled by an independent firm to ensure individual responses are confidential. The summarized survey results will be presented to the City in November. Results will also be made available on our website www.cranbrook.ca.

As a token of appreciation for your participation, respondents who complete the survey can enter a prize draw to win:

➢ One of three $100 gift cards to a local City business or restaurant of your choice

Thank you for taking the time to share your thoughts

Scan QR code for the on-line version of the survey

THE CITY OF CRANBROOK

Wayne Price, Mayor City of Cranbrook

Appendix 2 – Detailed Tables

Neither Province or Sun

Which newspapers have you read or looked into in the past week?

Only Sun Only Both Province and Sun

Banner Legend:

Column Percentage:

Columns add up to 100%

Example: Out of all Females:

34% read neither Province or Sun

21% read Province only

24% read Sun only

21% read both Province and Sun

100% of Females

Base: Number of people answering both Question & Banner

Note: If Base <100, interpret column percentages with caution. If Base <50, interpret column percentages with extreme caution.

CITY SERVICES

How satisfied are you with the following services provided by the City of Cranbrook?

Don't

How long have you lived in Cranbrook?

In the past 4 years, significant inflation\rising costs have been an issue for Cranbrook Residents, Canadians and people in many other countries. Has inflation affected your household's purchasing power in the past 3 years?

Yes, a lot Yes, a little No really Not at all

If the City of Cranbrook were forced to reduce spending, which City service, or services, could be reduced or eliminated? It is important to note that reductions in services mean reductions in staff.

Tourism promotion

Bicycle paths

Cultural & Recreational programs offered

Downtown parking

City trails

Variety of Rec. programs

Citizen engagement

Public transit

Development services

Economic development

Bylaws & Enforcement

Street lighting

Public washrooms

City parks

City playgrounds

Recreation facilities

Sidewalk maintenance

Airport

Garbage, recycling collection

Police services

Fire protection

Road maintenance

Snow plowing

Responses

Base Total

Column percentages may exceed 100% because multiple responses provided

How long have you lived in Cranbrook?

FUNDING

Since a 25% funding cut in 2009, provincial support for public libraries has remained largely unchanged, while costs, population & service demands have grown. Libraries are relied on for digital access, staff assistance, and as safe, vital community spaces, especially during climate events & the affordability crisis.

How long have you lived in Cranbrook?

you in favour of additional funding being provided by the City to the Cranbrook Public Library in 2026?

The City provides funding on an annual basis to a number of community groups, non-profit organizations and service agencies through municipal grants and grants-in aid to support local initiatives and events.

long have you lived in Cranbrook?

Are you in favour of the City of Cranbrook continuing to make this type of funding available?

COMMUNICATION FROM CITY

Socialmedia (Facebook, Instagram, X, Threads)

City website (cranbrook.ca)

Local radio

Local newspaper

How do you currently receive information fromthe City of Cranbrook? Responses

Email newsletters I don't usually receive updates from the City

Friends, family, word of mouth

Other

Mail

311

eKnow

Column percentages may exceed 100% because multiple responses provided

Which way would you prefer to get updates fromthe City?

Socialmedia posts

City website updates

Email newsletter

Text alerts (311)

Printed mailouts (flyers, notices)

Community bulletin boards\signage

Other Radio Newspaper

eKnow

Responses Base Total

Column percentages may exceed 100% because multiple responses provided

How long have you lived in Cranbrook?

What type of City updates matter most to you?

Public safety and emergency notifications

Road closures, construction, and service interruptions

Community events and recreationalprograms

Councilmeetings, decisions, and City projects

Economic development and downtown revitalization

Water restrictions, quality

Other

Responses

Column percentages may exceed 100% because multiple responses provided

CONCERTS, EVENTS AND FESTIVALS

Column

What ticket price range would you be willing to pay for a ticket?

Do you attend the Summer Sounds events in Rotary Park, hosted by Fisher Peak Performing Artists Society?

Total

COMMUNITY POLICING AND RCMP

How often in the past 12 months have you had any contact with the Cranbrook RCMP, including individual staff members?

What reason(s) did you contact the RCMP?

Non-emergency call eg-report crime or suspicious activity

Interactions in community (eg: talk to officer)

Detachment administrative services (eg: crimrecord check) 911 emergency call

An ongoing incident eg-victim, witness, suspect

Other

Traffic issues eg-citation, warning or vehicle collision

Work related

Responses Base

Base: people who have had contact with Cranbrook RCMP in past 12 months Column percentages may exceed 100% because multiple responses provided

How long have you lived in Cranbrook?

Regarding your contact in the past 12 months, please rate your level of agreement. Cranbrook RCMP personnel...

How long have you lived in Cranbrook?

Strongly

Treated me fairly

Responded quickly

Demonstrated professionalism

Base Total

Strongly agree

Agree

Were courteous and respectful

Disagree

Strongly disagree

Base Total

Base: people who have had contact with Cranbrook RCMP in past 12 months

Regarding your contact in the past 12 months, please rate your level of agreement. Cranbrook RCMP personnel...

Treated

Base: people who have had contact with Cranbrook RCMP in past 12 months

Would you ever hesitate to contact the Cranbrook RCMP for assistance?

Were there any instances in the past 12 months where you were a victim of or witness to a crime and did not report it?

Why did you not report it?

Too minor of an incident

Too difficult to contact RCMP eg-wait times Police are too busy with more important things

Other

I amnot comfortable contacting the police Waste of time, no action taken

Afraid of how the person I contacted would react

Base: people who were a victim or witness to a crime in past 12 months and did not report it Column percentages may exceed 100% because multiple responses provided

How long have you lived in Cranbrook?

Have you been affected by crime in Cranbrook in the past 12 months?

What influences your perceptions of the quality of service provided by the Cranbrook RCMP?

General observations of police in my community

Media coverage of the localpolice

Word of mouth

Direct contact in the last year

Direct contact frommore than 1 year ago

Media coverage of other police forces in general

Other

Responses Base Total

Column percentages may exceed 100% because multiple responses provided

Overall, how well do you feel the Cranbrook RCMP does in providing policing services to the community:

SAFETY AND COMFORT LEVEL

Overall, how safe do you feel in Cranbrook...

Your business been the victim of theft

None of the above

Considered moving or closing

Had staff afraid to come to work

Had customers afraid to visit

Hired private security Do any of the following apply?

Responses

Base Total

Base-Cranbrook business owners

Column percentages may exceed 100% because multiple responses provided

SAFETY AND COMFORT LEVEL

How long have you lived in Cranbrook?

Thinking about the number of police officers you see in Cranbrook, do you think there are:

Too few About enough Too many

How comfortable would you feel?

What are the 3 most important issues the Cranbrook RCMP should focus on?

Property crime (theft, vandalism)

Street level drug activity (Drug use, Dealing)

Persons crime (assault, domestic violence, sexual offences)

Homelessness

Traffic safety-speeding, impaired or distracted driving

Lack of police presence in community

Disorderly conduct, public intoxication, noise violations

Disorderly youth

Lack of Bylaw Enforcement, Presence

Hate crimes

Fraud, Identity theft

Column percentages may exceed 100% because multiple responses provided

How long have you lived in Cranbrook? Public Survey

How important is it for police to focus on the following:

Traffic enforcement (Impaired driving, speed and distracted driving enforcement, education & initiatives)

Proactive patrols (Foot and vehicle patrols throughout the community and in known crime areas to increase police presence and deter criminalactivity) Base

Drug Investigation & enforcement (Conduct street level enforcement and projects to target drug dealers & remove illegal narcotics from the street)

How important is it for police to focus on the following:

Do you have any other suggestions about community safety issues or policing activities you would like the RCMP to focus on?

RCMP COMMUNICATIONS

Where do you find information about Cranbrook RCMP?

Column percentages may exceed 100% because multiple responses provided

How long have you lived in Cranbrook?

How effective is the Cranbrook RCMP at communicating information to the public by using...

If you were given the opportunity to

Base-people who are interested in further engagement activities with Cranbrook RCMP Column percentages may exceed 100%

The Cranbrook RCMP detachment have been funded as follows:1996-2001=24 officers; 2002-2010=25 officers; 2011-2025=26 officers. Would you support funding for additional police officers?

Undecided

How would you prefer additional police resources to be used in Cranbrook?

Street Crime Reduction Increase community patrols

To improve police response time to calls

Column percentages may exceed 100% because multiple responses provided

ABOUT YOU

How long have you lived in Cranbrook?

Yrs

How long have you lived in Cranbrook?

Do you rent or own your place of residence?

Where do you currently live in Cranbrook?

Municipality of the City of Cranbrook

Regional District of the East Kootenay RDEK Area C

Base Total

Do you consider yourself:

None of the above

A person with a disability

A member of a visible minority group

Prefer not to answer

A member of the LGBTQ2 communities

A person experiencing mental health challenges

An Indigenous person

Unemployed or experiencing financial instability

Does not speak English or French at home

A person experiencing housing instability

A recent immigrant (within the last five years)

A person experiencing substance use challenges

Responses

Column percentages may exceed 100% because multiple responses provided

long have you lived in Cranbrook?

Appendix 3 – Verbatim Comments

Q21 –In your opinion what does the Cranbrook RCMP… Do well:

49% did not provide a response

• a presence

• accidents

• act as first responders

• act in a professional manner

• all

• all duties

• all serious incidents

• all that we expect of them

• all they are doing

• answer this phone

• approachable

• arresting criminals

• arriving at accidents

• Assist drug overdoses. Dealing with homeless.

• Assist those in need

• at everything

• attend emergencies

• attendance at community events

• attending homeless

• be there for you

• be visible

• being on duty and visually seen

• Being present in the community

• being visible in the community

• best they can

• check stops for drunk driving

• coffee highway patrol

• collect income for the province via traffic enforcement

• communicate in a friendly manner

• communicate well

• communicate with the community

• communication

• community education

• Community engagement/ bike recovery

• community engagement

• Community involvement

• community outreach

• community policing

• complaint response

• Cops for kids

• criminal & federal enforcement

• criminal charge complaint should be taken seriously as normal people have no other support

• Day to day policing and follow up.

• deal with personal crime

• dealing with homeless - drugs

• dealing with public

• deliver services effectively with limited resources

• delivering services with minimal resources

• despite being understaffed, they do their best; more officers are needed

• direct contact

• do their best despite staffing problems

• Do what they can, they are understaffed for the issues that are constantly getting worse

• doing best they can under terrible conditions

• Don’t know

• don't know

• Drive around

• easy to approach

• eating donuts

• emergency response

• emergency response mental health, domestic violence

• emergency services response

• enforce speed limits with tickets

• engage with community to address now trends

• engage with the community to address emerging issues

• event presence

• Events like cops for kids

• everything

• everything I've noticed

• Fast response times.

• find criminals

• first responders

• follow through

• friendly individuals

• Friendly, community oriented

• front desk assistance

• gather at starbucks & tims

• general policing

• Gets the job done while maintaining a low profile.

• give out speeding tickets

• give out tickets, take people to hospital instead of jail

• give tickets

• good to talk to

• hand out tickets to locals

• handle homelessness

• handling major emergency calls

• Has a presence

• have community presence

• help with psych patients/dangerous patients in er

• highly responsive

• highway patrols

• I feel safe in Cranbrook

• I think they do the best they can with the number of RCMP available at any given time.

• inform public of serious incidents or concerns

• issue speeding tickets

• keep community aware

• Keep the community safe

• keep the peace while greatly under staffed

• keeping a low profile

• keeps traffic speed safe

• Knowledgeable, respectful, community involvement

• listen deescalate tempers

• maintain a visible presence

• maintain an obvious presence

• maintain open communication and a visible presence in town

• maintain visibility at events and throughout the city

• maintain visibility in the community

• maintain visibility in the community and respond promptly

• Making Facebook posts.

• Making presence known

• most services

• most things

• n/a

• nice enough people

• no comment

• not sure

• Not sure. I haven’t had much contact with them

• observing

• open community communication, being visual\seen in town

• our rcmp do an adequate job but we need tougher laws on drugs from all levels of government

• Over respond to calls. 5 cars will show up for a minor fender bender

• overall policing

• overall protection

• patrol

• police presence

• policing

• Positive community engagement

• Positive interactions and making the kids feel safe when they are at the schools! Cst. Katie is one of their faves & they have great respect for, this makes them have respect for the other officers also!

• presence

• Presence

• presence at events

• Present, involved, and good at communicating

• protect community outreach

• provide quick responses

• providing responses

• public facing, victim services

• public safety

• public safety, school liaison

• public/charity events

• quick response

• Quick response

• quick to respond to my 911 call

• Recover stolen property

• responding to major calls

• report writing in the office

• respond to all calls

• respectful to crisis situations

• respond efficiently

• respond in a timely way

• respond quickly

• respond to 911

• respond to calls

• respond to incidents

• respond when needed

• respond with a presence if required

• responding

• Responding to emergencies

• responds to emergencies

• response & help

• response info, follow up

• response level

• response management of vulnerable people

• response times

• Response to violent crimes

• responsive

• returning stolen property

• Road patrol

• seal belt fines

• see them out and about more

• serve & protect city

• some officers are exemplary

• Speed enforcement near playgrounds

• Speed regulation

• staying calm, supportive

• support the hospital

• talk the city into giving them more money

• their job

• their job description

• they are very short staffed and do the best they can, we need more officers

• They are visible

• they are visible at events & around the city

• they care

• they try

• ticketing

• time to arrive

• Timely arrival at accidents. Keep good interaction with children

• traffic control

• Traffic enforcement

• traffic responds

• traffic/drug people

• treat people fairly

• Try their best w limited person resources

• try to, homeless, drugs & crime

• usually respond in a timely manner

• very courteous

• very responsive

• visibility

• visible

• visible in community, respond quickly

• visible in the community

• visible in the public

Q21 – In your opinion what does the Cranbrook RCMP… Could Improve:

47% did not provide a response

• an actual crime, not ticketing traffic

• add more staff and ensure fair justice for offenders

• address public, drug use in parks

• address theft and drug issues downtown

• address youth vandalism

• arrest drug users

• Arresting the thieves and druggie and getting them off our streets.

• Arriving more promptly, following up after an incident

• assist victims with obtaining warrants

• be more visible around town

• Be more visible

• be more accessible to public for possible online reporting

• because of the rcmps diligence

• being empathetic to homeless

• being more visual

• being seen in town

• better community watch (parks & playgrounds)

• better response time

• bicycle interactions

• bike helmets

• budget restraint

• burglary

• catch & release (very unsatisfied)

• catching drug dealers

• cell phone drivers

• city traffic enforcement

• community engagement

• Community outreach and information sessions

• community policing in all neighbourhoods/arrest criminals

• community safety with crime

• community speeding

• compassion to homeless

• conduct more night patrols

• crack down on drug trafficking

• Crack down on drugs and break and enters and theft

• crack downtown on theft

• crime management (although a lot of management has to do with the system rules in general)

• crime prevention

• crime prevention, addicts, violent criminals and theft

• crime, break ins, care theft

• deal with crime committed by homeless

• dealing with drug use behind mcdonalds

• dealing with homeless

• dealing with the homeless

• doing something else

• domestic violence

• don't know

• Don't know

• drivers using cell phones

• drug activity

• drug crimes

• drug enforcement

• drug problem & break ins

• drugs/homeless off public areas

• drunk driver checks between 4-12 pm

• employee distribution

• enforce noise levels of vehicles

• Enforcement

• enforcement

• enforcement of city street drivers exceeding speed limits

• enforcing migration of the homeless

• enforcing on crime

• Federal & provincial law systems

• financial crimes protocol and consumer protection law education

• follow up communications

• follow up on crime

• foot and car patrols

• general vandalism

• hand out tickets to big city visitors

• having more police officers for coverage instead of spending funds on overtime officers from other cities

• Helping businesses on the strip with the homeless in a more timely matter when called

• Helping people with theft and vandalism

• helping victims receive warrants

• highways

• homeless crime\theft

• homeless lock them up

• Homeless threats and safety and theft

• Homeless encampments and crime arising from them

• I believe they would need more members to improve their service

• If courts were inside, remove habitual criminals from community

• if criminals could actually be jailed if laws were enforced

• impose stronger penalties on repeat offenders

• Improving on investigating crimes against the business against

• increase funding to reduce officer burnout

• increase nighttime patrols

• increase police

• increase presence in residential neighbourhoods

• increase staff

• increase visibility in residential neighbourhoods

• increased staff

• Increased traffic enforcement within the city and Gold Creek area

• info about preventing crime

• investigating property crime

• It would be good to see them add a few officers as our community grows. It all depends on funding of course.

• keep criminals incarcerated; catch-and-release does not work

• keeping criminals locked up catch & release does not work

• kind support for homeless folks

• less time at coffee shops

• less time on homeless addict calls

• less wait time to an incident

• load get heavier every year

• local 911 call center

• maintain presence in areas with rising issues

• maintain strong visibility across all parts of the city

• manage crime, though much depends on broader system rules

• Managing homeless

• Managing the homeless

• mental health call outs

• More check stops for driving under the influence

• more focus on stopping crime

• more foot patrol visible to public

• more funding less burnout

• more local members, very expensive more presence at moir park\ to fly in non-residential members

• more members

• more monitoring of streets have not seen signs of presence

• more night time patrols

• more officers

• more officers to enforce traffic (stop signs) speeding

• more on duty officers per 12 hour shift

• more patrol at night

• More patrolling in areas when crime increases

• more patrols

• More police

• more police presence

• more presence in & around town for unsafe drivers driving

• more rcmp

• more speed traps on innes ave

• more staff

• more staff needed to improve

• more staff, better justice to offenders

• more surveillance on the strip and 7th ave south

• more visibility

• more visible

• motorcycle & vehicle noise control

• must make laws stricter

• n\a

• Need more officers

• night surveillance robbing stores

• Night time presence, I know plenty of people that no longer feel safe walking through the city at night anymore

• not feeling improvement is needed

• Not sure on this one. I think it’s one of the toughest, most thankless jobs (and I’m a Nurse) out there. I’m sure they are doing their best given our current govt at the moment.

• on following up when called re: vehicle following young girls to & from school

• on returning info on a case

• overt presence in all areas of city

• Patrol in high risk areas. Communication with victims.

• patrolling at night

• patrols in concerning areas in town

• penalties for repeat offenders

• police drugs and seko

• police presence

• policing minor infractions

• presence in areas where seems to be increased issues

• Presence- more police. Especially in industrial park.

• prioritize real crime over traffic ticketing

• proactive late night patrols

• professionalism, empathy stop being bullies

• property crime

• property crime, regular reports to public in trad. Media, residential patrols

• property theft

• Provide the community with officers that the community is paying for. Been at 50 percent capacity for a while

• put bad people in jail (judges)

• regular patrols of the streets more vehicle stops

• Relations with other community supports and use of their services

• resources\training

• Response times and how they handle Repeat offenders need to be dealt with. This is absolutely ridiculous. For the amount we pay in property taxes, the city has turned into a dump

• sharing information they are very secretive about stuff that should be shared with public

• smaller items that are important to citizens but not to the police

• Solve case

• sometimes are too busy to respond for a very long time

• speeder bikers

• speeding

• staffing

• staffing issues

• staffing leadership

• stop allocating resources to police victimless infractions like front license plates

• stop shoplifting charge offenders

• stop the road rages at night

• The problem is not the RCMP but the legal system that facilitates catch and release.

• The theft

• theft

• theft from homeless

• Theft from property

• theft personal property

• thefts, speeding, drugs

• their attitude

• there’s always room for improvement

• they are obviously under staffed to keep up with homeless druggies

• they could be more visible

• they seem under staffed

• ticketing speeders

• too bust with homeless

• traffic control

• traffic control - speed

• traffic control (speeders)

• traffic enforcement

• traffic issues

• traffic monitoring in other areas

• traffic speed zones

• traffic stops

• traffic violations

• traffic violations - speeding both ends of town, noisy vehicles

• transfer officer sims

• utilize community members & resources that are appropriate

• Vagrancy. For example, horsing taking up residence at isadore canyon parking lot.

• vehicle noise level & proximity

• visibility & response times

• Visibility, reaction to homeless causing damage,. The last response is based on word of mouth only.

• visibility\ community presence

• visible presence

• visibility

• Visibly and community involvement and more media releases of what’s going on and where

• visual presence

• watch the encampments

• with the homeless

• working with the homeless

• youth vandalism

Q25 – In the past 12 months, do you feel crime has “Increased” – Why?

• addiction/homeless

• addicts & homeless

• Addicts come in daily to the city and more will come once their free shootup clinic is built by taxpayer money. The city of cranbrook has given more and more services to homeless and addicts without enforcement

• all over social media

• all the drug addicts in town

• all the homeless and drugs

• all types drugs consumption

• associated with homeless

• based on residents facebook posts

• based on social media

• because criminals are not afraid

• Because it’s a fact. All small businesses and home owners are being robbed and vandalized every single day.

• because it's visible

• because of homeless

• Because of the drug users and homeless people

• because we are soft on crime

• Because I hear about more and more every day

• break ins, theft

• Break-ins and vandalism becoming more common

• catch & release liberal policies

• Catch and release

• changes in population

• Circumstances have worsened

• constant notices in social media regarding ongoing thefts

• Constant property crime.

• cost of living up

• Crime has affected many people and businesses I know.

• Crimes are being committed regularly

• desperation homelessness, mental health

• Downtown drug use and theft

• drug addiction

• Drug addiction and homelessness combined

• drug addicts

• drug dealers, theft, property damage

• drug homeless issues

• drug increase

• drug induced homelessness

• drug use and homeless

• drug use mental health woes

• drug users

• drug/economy

• drug/opioid usage

• Drugs

• drugs

• drugs and homeless

• drugs vandalism, homelessness

• drugs, homelessness, overdoses

• drugs/homeless issues/crime

• economic hardship, drugs

• economy

• economy/homelessness

• experience/economics

• facebook postings about theft damage, break ins more people moving here

• free drugs to everyone homeless encampments

• government

• gov't trying to save everyone

• greater population of disadvantaged

• growing homeless population

• Growing homelessness

• Growing poverty and homelessness

• hear about more

• highly visible drug users and or homeless

• homeless

• homeless & drugs

• homeless & financial uncertainty

• Homeless and drug users are highly visible

• homeless and reports of theft

• Homeless criminals, weak justice system, drug use and overdoses

• homeless desperate hungry and addicted

• homeless drugs

• homeless growth

• homeless has increased

• homeless have created worse

• homeless increase

• homeless increasing

• Homeless increasing, breaking into homes, stealing property also experienced an attempted break-in personally

• Homeless individuals are now everywhere in the city

• homeless no jobs, cost of living

• homeless not obeying the law

• Homeless numbers going up

• Homeless people

• homeless people

• homeless persons

• homeless population

• homeless population & drug increase

• Homeless population increase, lack of resources, lack of police presence, inflation

• Homeless population increases in summer

• homeless reasons

• homeless situation

• homeless, drug users outright criminals

• homeless, drugs

• homeless/drug addicts

• homelessness

• homelessness - drug addiction

• homelessness & drugs & theft

• Homelessness in our town has become a severe issue

• homelessness, drugs

• homelessness/drug use in open

• housing situation

• I feel like the increase in the homeless population in Cranbrook in recent years has strained the capabilities of the police force, potentially limiting their ability to take notice of other crimes.

• I see it at work and on the streets

• I think petty crime has increased due to inflation, living costs, drug addiction and homelessness.

• immigration and phone scams/fraud

• in theft, property damage

• Inability to contact non-emergency and witnessing more open minor crimes.

• Increase cost of living and homelessness giving those people reason to do crime. Governments not helping

• increase drug use/homeless

• increase in homeless

• increase in homeless people

• increase of homeless, brought to the city

• increase theft

• Increased concerns from local businesses

• increased drug abuse

• Increased homeless camps. Businesses constantly getting robbed and nothing is being done to stop it .

• increased homeless thefts

• increased homelessness

• increased homelessness/lack of repercussions due to crime

• Increased number of homeless and drug addicts in our community

• increased poverty

• Increased with homelessness population and opioid crisis. Population increase, and not enough officers on the road.

• increasing posts and news about theft, vandalism

• inflation & drug crisis

• Information provided by media and RCMP

• Issues with mental health, homelessness

• It appears that businesses are being affected more frequently

• just what is presented in news

• knowledge of break ins & vandalism

• lots of people talking & posting about thefts and vandalism

• Lots of social media posts about ongoing theft all around town

• lots of theft

• Lots of thefts

• Many homeless individuals

• media news reports

• media reports

• mental health/homeless/cost of living

• mental illness/alcohol and drug related unbalance

• More and more people’s belongings have been stolen right from their own homes

• more break ins/vandalism

• more druggies homeless stealing from stores

• more homeless

• more homeless people

• more homeless, less jobs

• more homeless, not enough enforcement

• More homelessness and theft relating to homelessness

• more offenders, no consequences

• more personal thefts

• more petty theft from property

• More posts and reports about theft and vandalism

• more property crime

• More stealing of property, visible vandalism, homeless making scenes and public disturbances in businesses. drug use I know it’s not a crime to do in public but dealing is, I have witnessed deals happen in broad day light

• more theft from cost of living increases & addictions

• More thefts

• more thefts

• more thefts & break ins

• more transients

• more transients/drugs

• more unemployed, substance users

• multiple break ins

• news reports

• night and day thefts

• no consequences no punishment court system problem not rcmp

• non local homeless

• not enough officers

• number of homeless/transient people has gone up

• Offenders increasing without consequences

• organized crime

• perpetrators not held accountable for their crime

• petty crime

• petty theft and vandalism

• Petty theft becoming more common

• petty theft, vehicle break ins, homeless population

• petty theft/poverty (word of mouth)

• police get tired of charging same people

• Police ignore vagrants

• poverty - mental health, drugs

• Presence of many drug users in the town

• presence of more homeless folks

• probably a lot of information such as sns

• Property crime seems higher

• property damage/theft up, unhoused people & drug addicts

• provincial catch and release laws

• reported issues

• Reports appearing on social media

• reports in news/e-know

• Rising homelessness levels

• Seems like I have had more instances at my work location of vandalism and attempted break ins

• seems there are more homeless

• seen it with homeless druggies

• sirens at all hours

• slightly vandalism seko

• so many theft reports, experienced

• social media reports

• social media reports does not actually mean crim increase

• soft on crime

• Some of these questions are poorly worded and don’t provide opportunity to comment. However look around this city and check local Facebook sites and you’ll see for yourself. Homeless and druggies causing large majority of societies and cities problems but we continue to entitle them and fear to say anything as it makes you a racist or insensitive person

• Spread widely on social media

• stealing from others/vandalism

• street people

• talk amongst neighbours

• that is what I hear

• the homeless

• The problem our city is facing is the continued break and entering on the main strip (highway). Too many businesses have reported many break ins, and it seems to have increased since the previous year. There is also many people stealing goods from people's homes or cars. For example, someone came into fenced off backyard in the middle of the day, went to my storage container and took tires. For my wife and I, having 2 young kids playing in the backyard often, this makes me very nervous. Technically not a crime but I have noticed more people high on drugs and passed out in our neighbourhood. We have to walk by these areas to get to playgrounds at our local schools. I don't feel safe walking by them with my kids just in case they have a episode.

• The social media posts highlight items stolen/damaged daily

• The unhoused population keeps increasing. Not sure whose idea it was to keep transferring them to outlying smaller cities where we have much less resources and homes for all of them.

• theft

• Theft and breaking

• theft of business and homes has skyrocketed

• Theft rising due to addictions and higher cost of living

• Theft/homeless

• Thefts/break ins

• there are more drug shops opening up

• There is a drug dealers house down from where I live and they are always there dealing with domestic disputes, overdoses, and I see over and over again people walking or biking there and returning a few minutes later. One day I saw over 5 police cars there

• Too many accounts of theft and drug users in the area

• transient people problems and organized crime

• transient population & economic hardship

• Transient population and drug use increasing

• transient populations

• unhoused & addiction

• unhoused issue

• unhoused population

• unhoused population has increased & drugs are more readily available

• vagrancy

• vagrants, police do nothing

• Vandalism and theft from others

• vehicle & property theft

• vulnerable

• walk downtown and you can see the violence, drugs and theft

• way more homeless bums

• you see signs everywhere

Q25 –In the past 12 months, do you feel crime has “Decreased” – Why?

• reports

• Reports to city council

Q26 –Are there any places you would avoid in Cranbrook due to safety concerns? – “Yes” – Which areas?

• at McDonald’s

• 100-200 block of 7th ave, homeless encampments, 7-11\petrocanada station

• 2nd st n\moir park area

• 4th st south

• 711, public parks

• 9th ave back alley

• abm's after hours

• Access road behind McDonalds. Around Moir Park. The walking path behind Saveon Foods. I have concerns about the new homeless shelter near mount baker school.

• across the tracks

• Across the tracks, Industrial road

• Across the tracks, moir park, travel lodge,McDonald’s. Sitting in at any restaurant on the strip between McDonald’s and abc

• all areas near mcdonalds salvation army store

• all bars at night

• alleys, moir park

• alleyways and parks

• Almost everywhere downtown, parks, grocery stores, banks

• along rail trail

• ankers parking lot

• any area that the homeless gather

• any homeless areas

• anywhere in town near the creek, homeless live there and they are frightening

• Anywhere near Ankors, Near the homeless shelter

• anywhere on the strip

• anywhere the homeless are

• anywhere the homeless have taken over

• anywhere you see homeless with carts hanging around

• area where homeless live

• Areas behind fast food restaurants

• areas of downtown at night

• Areas with large homeless camps

• Areas with unleashed dogs

• Around fast-food places

• Around McDonald’s and tent areas

• around mcdonalds

• Around people encamped

• at night lots

• atms on weekends\nights

• away from tent people moir park ankors

• Back side of moir park, near the travel lodge\mcdonalds. Soon the high school if that shelter is built there

• baker street

• Basketball courts

• behind businesses on north end

• Behind Dairy Queen

• behind fast food restaurants

• Behind fast food restaurants and Moir Park

• behind fast food restaurants, mar park

• behind mall

• Behind McDonald’s

• Behind McDonald’s, Baker School, and Moir Park

• behind mcdonalds

• behind mcdonalds by the fast food strip

• behind mcdonalds canadian tire area

• behind mcdonalds secondary road

• behind mcdonalds, dq etc industrial, tamarck back parking lot

• behind mcdonalds\dq

• Behind Moir park. Downtown at night. The strip

• behind old macdonalds & husky near mall

• Behind old McDonald’s and Husky near the mall

• Behind the shops along the highway.

• behind the strip industrial park

• Behind the Travelodge and McDonald's, downtown but simply because I am a woman in a white male heavy area not because or cranbrook specifically

• behind moir park above my neighbourhood

• bike\walking paths area from mcdonalds to walmart

• bus stop shelters

• businesses on the strip bewtween 711 & chamber office near lordco

• by mcdonalds behind liquor store

• city hall

• coach house area

• construction areas

• cranbrook motel & city gate, moir park, travel lodge area

• dark alleys downtown

• downtown

• downtown alleys

• downtown alleys at night parks at night\ behind industrial area

• downtown ambulance area

• Downtown and near the strip or train tracks

• Downtown and the strip

• Downtown area

• downtown area at night

• downtown around walmart store

• Downtown at night

• downtown at night

• downtown at night & other areas where homeless people reside during the day & night

• downtown at night near salvation army

• downtown at night, back road on strip (behind fast food restaurants)

• Downtown at night, bank ATMs, 711 on the strip at night, anywhere the homeless camp, McDonald's at night. It's getting worse

• Downtown at night. Anywhere near homeless camps especially at night.

• downtown cbic

• downtown evenings

• downtown homeless areas

• downtown lakes highway driving heights

• downtown library area, safeway parking

• downtown parking lots

• Downtown strip at night

• downtown view rd at night

• downtown, anywhere near the strip or across the train tracks

• Downtown, Main strip on the highway, especially at night. Moir Park as I have heard there is a homeless encampment there (I don't know if that is still the case). Pretty much anywhere after dark, I'm not comfortable walking around with my family outside.

• downtown, moir park, strip behind mcdonalds

• downtown\strip

• downtown (baker st) ridgeway road

• Drive-thru’s unsafe with homeless harassment

• druggies, homeless hang outs

• fast food areas due to homeless

• fast food areas on the strip

• fast food locations

• fast food places, 711, mall

• ghetto basketball courts

• high unhoused camps

• homeless & drug user hangouts

• homeless area

• homeless areas

• homeless camp areas

• Homeless camp, behind McDonald’s area and by the back of the mall

• homeless camp, mcdonalds\mall area

• homeless camps

• homeless camps downtown

• Homeless camps, near the railway tracks where they hangout

• Homeless camps, shelters and associated drop in services

• homeless encampment

• homeless encampment areas

• homeless encampment many streets at night

• homeless encampment on edge of town towards kimberley

• homeless encampment sites

• homeless encampments

• homeless encampments & trails along the creek

• homeless encampments downtown walking after dark

• homeless gathering spaces

• homeless gatherings

• homeless\services

• housing or areas for those unbalanced by drug use & anger issues

• industrial area at night

• industrial moir park

• Industrial park and downtown core at night.

• industrial roads

• Kinsmen pathway at night. Even during the day there have been concerns on my walks.

• Locations near McDonald’s

• lowlife hangouts

• Mac Donald’s travel lodge downtown

• Many different places

• McDonald’s and 7-11

• McDonald’s area

• mcdonalds

• McDonalds area.

• mcdonalds safeway, saveon, rec centre

• mcdonalds, dairy queen

• mcdonalds, dq after dark

• moir at evening due to homeless camps

• moir park

• Moir Park

• Moir park at night, Joseph Creek areas

• moir park behind mcdonalds

• Moir Park hill, old Travelodge, creek paths, and public washrooms

• Moir Park homeless encampment

• moir park mcdonalds area, tamrack mall

• moir park, behind fast food

• moir park, behind mcdonalds\dair queen area

• moir park, downtown area, back roads

• moir park, fast food district

• moir park, industrial park

• moir park, mcdonalds

• moir park, mcdonalds, ridgeview

• moir park, ridgeview road

• Moir park, some industrial park areas, wherever there is evidence of homeless camps.

• Moir park, strip, behind McDonald’s

• moir park, the area behind the chamber of comerce

• Moir park. And near the high school once the homeless shelter opens.

• moir park\ homeless encampments\mcdonalds\smittys area

• moir park\dowtown at night

• moir patk fast food places

• moir\industrial

• moir\strip

• most places

• near macdonalds, homeless camp areas

• near McDonald’s

• night time

• night time outings

• north end

• not a lot of people

• not sure

• other side of the tracks

• parks alleys

• parks at night

• Parks at night

• parks mcdonalds area

• parks, anywhere, homeless addicted areas

• parks, downtown at night

• people congregating in back alleys, city trails

• places with unleashed dogs

• public parks

• public washrooms

• Public washrooms and alleys

• rail trail, mcdonalds

• rails to trails since the incident this summer. I'm more scared of walking my kids on kinsmen path due to deer

• Ridge road & other areas where unhoused could be congregating.

• ridge road, some creek trail areas, slaterville

• ridgeview rd

• ridgeview road

• Ridgeview Road

• Road behind McDonald’s

• road behind mcdonalds

• rotary trail where people are squatting

• side streets from baker st

• skate park

• skate park 17th ave, lanes downtown, ridge road

• Skate\BMX park and McDonald’s back lot

• skate\bmx park\ mcdoanlds back parking lot

• slaterville, moir park

• Slaterville, open bars, wherever current homeless encampments are.

• smitty's\moir park

• some areas downtown at night

• some bar areas at night & by river at night

• Spots across the tracks

• strip

• Strip restaurants and parks at night

• strip\downtown at night

• superstore\walmart

• tamarack mall

• tamarack mall area\rails to trails pathway

• tent camps

• tent encampment

• The area near McDonalds restaurant, and downtown cranbrook during the night

• the creek

• The homeless hotel next to McDonald’s

• the hotel between mcdonalds & dq

• The McDonald’s area

• the mcdonalds area

• The north end of town

• the road between mall and a&w isn't designed for high traffic and its dangerous to change lanes there

• The roadway behind McDonalds.

• the strip

• the strip around all restraints down side of streets by rec plex

• The strip at night walking

• The strip behind the fast food restaurants. Moir park, downtown, Safeway, Walmart and superstore parking lots

• the strip by mcdonalds skate park by wfp homeless camps

• The strip. I lock my doors at nights, and MacDonalds and Starbucks. I grew up in the North of Calgary where this was “normal”. Never would I think that it would happen here, yet here we are.

• the walking paths at night (pitch black)

• train tracks\walking trails at night

• travel lodge, king st crossing

• Travelodge area

• travelodge, parts of downtown

• Travelodge, Rotary Park, and 8th Avenue

• various tent cities

• -Walking behind McDonalds -Travel Lodge -Industrial areaAnywhere at night alone

• walking trails in pm

• western financial

• westside mcdonalds

• where ever homeless around (all)

• where homeless congreagate

• where lebs are

• where there is questionable people

Q28 –Thinking about the number of police officers you see in Cranbrook, do you think there are “Too few” – Why?

• 26 officers and 4 on duty per shift doesn't account for sick days etc. need a dedicated 24hr homeless (moir park) shift

• 4 officers/shift is extremely low

• 4 per shift not enough

• A need for more specialized units, such as a crime reduction unit or a street unit, worth proactive enforcement.

• Aforementioned reasons

• always a need

• always could use more

• amount of crime

• Because the newsletter with this survey said their caseload is 375 files, and 10000 files per year for 26 officers seems like a lot of work for very few people.

• because they are under staffed

• Because we pay for 26 officers and have only been provided about 18

• because you never see them

• Being told RCMP are too busy to deal with illegal grow-op in Victoria Villas.

• cameras take up time

• can never have enough

• can't handle & enforce traffic violation very few properly stop at signs

• can't have enough of a good thing

• can't keep up

• can't respond fast enough

• caseloads are too high no follow up of non emergencies

• cause of the poor traffic violations

• could be more visible

• cranbrook is growing

• crime has rised, rcmp presence needs to also, the cost of living

• crime is on the rise increasing poor drivers

• crime is so high

• crime is way up, not enough staff

• crime out of control

• crime with homeless

• crime/population/homeless/drugs/speeding

• Criminal activity is still occurring

• current officers working too much

• doesn't seem they can handle everything going on

• Don’t see many

• don’t see them

• Don’t see them out and about very often. We see a lot of people texting and driving and speeding through park zones.

• don't ever see any

• don't see a lot

• drug/opiod crime increase

• drugs/crime/traffic

• Everyone is understaffed and I assume our police force is the same especially given the increase in population and crime in the last few years

• hardly ever see them crime is on the rise

• hardly see anyone on the streets

• hardly visible

• have heard about staff shortage

• having too many rules is how many hours spent in ekrh er controlling violent patients

• high crime rate

• homeless take too much time

• homeless, drugs, overall crime

• I am aware of long wait times for non emergency and high work load per officer

• I don't see many

• I don't see many if any in my day to day

• I don't see them often especially patrolling school & parks

• I have never seen them

• I rarely see any

• I rarely see one

• I seldom see any

• I think there presence is great for the staff they have. However, based on your letter that there are generally 4 active officers on duty at any given time, that makes me nervous. A major event could tie up the department and leave us exposed to other situations arising.

• I’ve heard of very delayed response times. More police should mean quicker response

• increase in crime

• increase in personal theft

• Increased homeless and drug use

• increased presence

• It's either too few or everyone is getting released and not arrested

• lots of criminals/thieves still

• lots of traffic coming through

• more crime

• more night patrols

• more officers should be seen

• more staff less stress

• more to post

• more visibility

• more visibility/patrols in residential areas

• My personal contact has been limited to seeing police at community events on few occasions. As with all servicesburnout and missed opportunities occur due to lack of availability.

• need dedicated traffic unit

• need for increased presence

• need more

• Need more

• Need more on the roads to keep drivers more safe. More officers roaming the communities especially in places they know are issues.

• never enough of essential service workers

• never has staff in station

• never see them

• never see them and very often

• never see them out

• never see told they are short

• no time for bad drivers, speeding

• not enough

• not enough members

• not enough to deal with increased crime

• not enough to handle all the homeless/crime

• not enough to patrol at times of high crime

• not enough visible presence

• not much of a presence

• not sure of how many around how much

• not that there are too few just not out patrolled

• not visible no face-to-face contact

• officers off sick or injured aren't being back filled, this is an edivision issue

• often don't see any

• only traffic, driving habits are atrocious, nothing happens

• people are still breaking laws

• police too wide an area

• population increasing

• rarely see an officer

• rarely see any

• rarely see one

• rarely see them

• seeing too much crime

• Seems like there needs to be more to be involved in preventing crimes

• seldom seen

• sickness, injury

• So much stuff getting stolen that tourism is going down, bikes being stolen off cars while families are eating, homeless having sex in front of restaurants during the day, constant Facebook posts about nighttime activity in their neighborhoods, the speeds of the cars driving through residential neighborhoods. So many reasons

• some long wait times

• some things are not dead

• they never patrol in my neighbourhood

• they are not always seen

• they are short staffed/lots of work

• they have been unable to help us citing were right, but they too understand to help us

• they have no power

• think the local detatchment is understaffed

• This is a hard one to answer, I have no clue what the “right” amount is. If you keep bringing in more unhoused people, then you must increase the number of officers to go with that. This is out of my lane to answer.

• tied up with homeless population

• too busy to prosecute offenders

• too long of wait times

• too much area for one officer to patrol over 12 hours

• too much crime

• too much crime to light on crime no jail time

• too much time on homeless

• too much work

• traffic enforcement

• traffic enforcement in town

• Unable to patrol higher risk areas.

• uncommon to see driving

• understaffed overworked all seem burnt out. They say they aren't supposed to report crime to keep crime stats down

• Understaffed, hardly visible except at accidents and calls for service

• visible officers on patrol

• visibility

• we need more officers

• Where are they? Never seen them. Must wait for them when you call a complaint never hear about anything they are doing

• you never see them around

Q33 –Do you have any suggestions about community safety issues or policing activities you would like the RCMP to focus on?

• 2 adhering to bylaw regarding parked trailers on streets, currently not enforced, safety concern

• bike/scooter interactions

• Bring in more officers, we don't have enough presence. The speeds in down are getting really bad

• building trust, forming partnerships & addressing root causes of crime

• clean out homeless in the city

• community officers monitoring on foot, homeless population, theft and crime

• create additional resources for dedicated traffic enforcement, stop signs, speeding, lack of signal use

• daycare places having children walk on left facing traffic when out of school, to parks etc

• decrease homeless in public areas

• domestic violence

• drug lords & homeless deaths

• drugs - homeless

• excess vehicle noise loud exhaust

• focus on thefts

• get out of the office and do the job

• get rid of the thieves that steal from households

• get to all neighbourhoods especially those with crime, review social media lots of crimes continually posted in cranbrook

• have a morning meeting then leave the office for the day

• help people feel safe again, homelessness and public drug use leads to increase crime

• homeless camps

• Homeless patrol. Helping businesses when needing assistance

• homeless persons

• homelessness

• homelessness and open drug use, kids see people smoking glass pipes @mcdonalds

• I would like the city to pay attention to when someone emails about a concern of events on the rail to read instead of ignoring the email

• increase foot and bike patrols in neighbourhoods to build stronger community relationships & deter petty crime

• increase staff & make more of a presence around town

• Increased traffic enforcement in the city. We see too many vehicles disobeying traffic lights and speeding. There absolutely no threat of apprehension if you disobey traffic laws

• jaywalking on the main strip, people always walking or riding their bikes thru busy traffic

• keep repeat offenders in jail

• keep repeat offender in jail/no bail

• keep up facebook reports on stats also consider offering public safety/crime prevention tips through social media

• land vehicles

• laws need to be enforced criminals need to be tries and put in prison, order must be restored

• mainly traffic control, noise from trucks motorcycles in residential areas, 9th ave s. needs more traffic control speeding noise

• more activity on some major roads through town to stop speeding

• more justice for repeat offenders that are taking up valuable resources that could be more beneficial elsewhere

• more police, more patrols

• more presence, homeless drinking alcohol on the streets and nothing is done?

• More transparency around criminal investigations, arrests, and prosecutions

• more visual presence

• neighbourhood watch

• nighttime patrols

• move out the wreckless homeless people

• patrol mall areas

• pedestrian safety drivers are not respecting crosswalk occupants this also includes city transit buses

• persons with mental health issues

• please help your community to be crime free

• police ok, laws bad

• police outreach in schools

• property crime/theft

• public areas especially along strip, road behind strip

• quicker response times

• redistribution of members to better serve areas of concern & reduce member burnout

• reduce focus on traffic enforcement

• report the real numbers generate a file number for all these calls. Eat the crow initially so we can appeal to the prov and ged gov for more policing resources

• responding to mental health crisis

• retaining criminals not let them go

• see #30 - other

• services & service orgs other than police necessary to help with homeless, rising hate crime is an issue

• some easy way to send the rcmp info, pictures, videos

• speeders/noisy vehicles take bolt cutters away from thieves who are dressed as homeless people

• speeding residential

• speeding symbol zones

• stop letting thieves get away without consequences

• street patrolling

• stunting

• the e-scooter programs the city has with blue bird should be scrapped not safe for anyone

• the levels of government need to get much tougher on drug use

• The previous question, for which I was required to answer "parks" omitted an option to select "those parts of town currently impacted by homelessness and areas experiencing high rates of theft and vandalism". But how much of the problem is actually the result of the legal system imposing "catch and release"? Perhaps there is no value in adding more police resources if the courts thwart their current efforts. This has to be addressed by more senior levels of gov't.

• theft

• theft and vandalism

• theft, abuse are out of control at moir park amongst those there

• There needs to be accountability and actual consequences for these offenders. Nothing happens to them and they get off Scot free while we have to pay for it

• they do the best with what they have

• they need to learn to listen and accept criticism, especially the detachment commander

• they should spend time monitoring local roads, intersections for cell phone use etc

• ticket more infractions to new drivers

• too many to list

• traffic enforcement on city streets

• update catch & release laws

• use eknow online

• vehicle inspection

• vehicle noise level & pollution

• what individuals can do to stay safe and protect property

• would like to think/be assured that all the citizens are getting equal attention with issues

• youth in general

Q36 –Are there any topics you would like the Cranbrook RCMP to provide more information on? “Yes” – specify:

• 2 accidents on highways

• active crimes in area

• after arrest information

• all

• all/any

• any updates are very brief and basic, more info and follow up

• arrests & what for

• as much as possible

• as stated above

• b&e in residential areas

• bail/releases

• be more communicative

• But they never do because it is ongoing investigations and they can never release info

• Community events (ie Cops for Kids fundraiser)

• court news, arrest notices etc.

• crime & outdoors

• crime and overdoses, drugs

• crime in cranbrook

• crime levels

• crime prevention crime hot spots

• Crime statistics over the years, published in an email update or something

• crime stats

• crimes that happen names of criminals

• dangerous persons

• dealing with homeless shoplifting

• details regarding crimes

• deterring crime factors causing people to do crime

• Do you see any relief in sight for the homeless situation? Or the associated theft and vandalism problems? I fully appreciate that these problems are not unique to Cranbrook. What are the RCMP's views from a provincial perspective? What else is of concern to you that we should be aware of? Please raise your public profile with a regular column in e-know.ca

• domestic violence

• drug issues in cranbrook

• drug problem

• Ensuring people know the risks and latest criminal activities

• everything

• everything in community

• everything, be more transparent

• expose drug dealers

• focus on criminal charges & drugs

• follow up on fire causes and vehicle accidents

• follow up with more detailed info after the emergency is over

• fraud

• fraud & seniors

• helping get rid of the drugs & homeless

• homeless

• homeless activity

• homeless people

• homeless problem

• homeless/drug situation in cranbrook

• homelessness

• Homelessness, crime reduction, drug busts/confiscation

• homesless crime

• how are they handling the homeless

• how do rcmp feel they are doing overall

• how homelessness is changing

• How they are dealing with drug dealers/ street drugs in communities -Supporting schools to prevent harm in youth

• how they prioritize their approach to calls/issues

• how to co-exist with pedestrians, cars, bikes & scooters

• I like that they keep us updated on stats of crime to see if things have increased or decreased. I'd like to learn more about how the city and RCMP are handling the people walking around town who are high on drugs and what we can do about it. With us being such a family community, I just don't want this to ruin our city like in Surrey BC

• I support the homeless shelter, I think it's a great location and hope the high school can partner with it (cooking classes making food for the shelter etc). But I think the general public is quite worried about the location. It would be helpful for RCMP to provide any information on how they plan to monitor the area more closely to ensure safety for all children/youth and the homeless.

• increase crime, drug use & the homeless

• local crime

• local crime (drugs, school safety)

• Local crime stats

• Location of crimes

• monthly reports

• more detailed press releases on accidents etc

• more info on current incidents

• more information in area

• number of traffic stops per week

• positive interactions

• programs to teach/inspire children to say no and stay away from drugs

• progress on thefts

• property crime

• Repeat offenders. Why are they constantly released to offend again

• safety for seniors

• school zone safety

• social supports and services

• solved crimes

• staff levels & possible increases

• Staffing levels that are provided vs what we are paying for

• statistics on reported crimes and estimated not reported

• stats on arrests

• tell us when you've arrested people/ tell us how you are patrolling neighbourhoods

• That they will not enforce the gun but back program

• the amount and type of complaints made against them

• theft

• theft, shootings, stabbings etc

• thefts/homeless

• toxic drug supply

• traffic

• unsolved deaths

• vehicle accidents & thefts of personal property

• What has been successful

• what is being accomplished

• What the actual calls are so that we can prepare ourselves or secure our belongings properly.

• What they are doing about l the crime and repeat offenders

• what they are prioritizing for problem solving community engagement for safe, healthy neighbourhoods

• when they are going to deal with the addiction problem

• when to call bylaw vs rcmp

• year over year data

• yes missing or theft & people updates

• youth programs