Top 10 Marvelous Leaders in Dubai

Page 1


CEO Primestay

Anthony Abou-Jaoude

Building Resilience in Real Estate and Tourism

LETTER EDITOR’S

Top 10 Marvelous Leaders in Dubai

Visionaries of Business Excellence and Innovation!

DearReaders,

ThiseditionencapsulatesthespiritofDubai-acitythatneverstopsevolving,whereboundariesareconstantly pushed,andwhereleadershipknowsnobounds.

Inthebustlingheartofthebusinessworld,Dubaistandsasanepicenterofvisionaryleadership,entrepreneurialspirit, andrelentlessinnovation.Aswerevealourspecialedition,“Top10MarvelousLeadersinDubai,”BusinessAPAC takesyouonajourneytomeetthegame-changers,thepioneers,andthemaverickswhoareshapingthefutureofthe Emirates’businesslandscape.

OurcoverstoryshinesaspotlightonAnthony-Abou-Jaoude,thedynamicCEOofPrimestay Withaprofound commitmenttoexcellenceandarelentlesspursuitofinnovation,Abou-JaoudehasnotonlyelevatedPrimestaytonew heightsbuthasalsosetthebarhighforleadershipinthehospitalityindustry Weunravelthestorybehindhis remarkablejourney,hisunwaveringvisionforPrimestay,andthetransformativeimpacthehasmadeonDubai’s luxuryhospitalitysector.

Inthisexclusiveinterview,Abou-Jaoudeshareshisinsightsonfosteringacultureofinnovation,theroleof sustainablepracticesintoday’sbusinesslandscape,andhisvisionforPrimestay’sfutureinapost-pandemicworld. HisinspirationaljourneyfromasmallstartuptoaglobalhospitalitybrandisatestamenttoDubai’simmensegrowth potentialandthepioneeringspiritthatdefinesthisregion.

WhileAnthony-Abou-Jaoudetakescenterstage,ourspecialeditionalsofeaturesprofilesofnineotherremarkable leaderswhohaveleftanindeliblemarkonDubai’sbusinesslandscape.FromthevisionaryMudassirSheikha,cofounderofCareem,totheinnovativeAbdullaBelhoulwholeadsDubaiFutureFoundation,andtherealestatetycoon HussainSajwani,whoredefinesluxuryliving,ourpagesarefilledwithstoriesofvision,determination,andsuccess. MohamedSaieedhasbeeninstrumentalinmanagingthefinancialaspectsofthecity.

AtBusinessAPAC,wearehonoredtobringyouthestoriesoftheseextraordinaryindividualswhoareshaping Dubai’sdestinyandleadingtheirsectorswithunparalleledenthusiasmandvision.

HappyReading!

PAGE CREDIT

Publisher : Archana Ghule

Editor-in-Chief : Vikram Suryawanshi

Managing Editor : Pankaj Gholap

Creative Head : Project Editor :

Sachin Kharat Parag Ahire

Graphic Designer : Omkar Uravane

Head of Distribution & Production: Aakash Mahajan

Web Development & Maintenance : Vishal More

Project Manager : Vaishnavi Dahatonde

Business Analysts : Maria Smith

Advertising : Jacob Eddy

BUSINESS APAC

Building

Resilience

in Real Estate and Tourism

A CoverStory

AnthonyAbou-Jaoudestandsoutinthereal estateindustry,servingastheCo-founder andChiefExecutiveOfficerofPrimestay,a leadingholidayhomescompanyintheUnited ArabEmirates.HespecializesinDubaiOff PlanPropertyInvestmentandexcelsatdirect transactionswithdevelopers,savingclients fromunnecessaryfinancialburdens.

Anthony’sjourneyinrealestatebeganin 2014,primarilyfocusingonhotelapartment rentals.Overtheyears,hehasachieved significantmilestones,maintaininghis positionastheleadingSalesAssociate DirectorinDubaithrough2021.

Hisprofessionalfocusinvolvescollaborating withhigh-net-worthinvestorsanddiscerning end-userclients.Anthonycarefullyassesses theiruniqueneedsandtailorsrealestate solutionstonavigateDubai’sever-changing propertymarket.Hehasachievedhistrack recordofsuccessthroughanunwavering commitmenttodeliveringtop-notchservice andensuringthepreciseandeffective executionofhisclient’srealestateventures.

AMultifacetedEntrepreneurandAuthor

Anthonyhasheldvariousprominentrolesand responsibilitiesinhisdiversecareer.He servesastheCEOofPrimestay,leadingthe UAE’stopholidayhomescompany.Asan AssociateDirectoratProvidentEstate,he playsacrucialroleinshapingDubai’sreal estatescene.

Hisentrepreneurialspiritisevidentinhis successfulventures,includingAJConsultancy andPrimeCleaning,wherehedemonstrates astutemanagementandstrategicvision.

Asanaccomplishedauthorwiththe Amazonbest-sellingbook“Take Charge”andhisrecentrelease,“Take Action,”heextendshisinfluence beyondthecorporateworldtoinspire andeducateothersthroughhisliterary works.

Inalltheseroles,Anthonyfocuseson strategicleadership,business development,andadedicationto deliveringexcellentserviceand innovation.Hisimpactextendsnot onlywithinhiscompaniesbutalsoto thebroaderrealestateand entrepreneurialcommunity

Primestay:BridgingHospitalityand PropertyManagement

PrimestayVacationHomesRentalLLC isalaborofpassionanddedicationin theholidayhomerentalindustry The companyexcelsinunderstandingthe processesofcreatingandmaintaining vacationhomeswhileproviding exceptionalhospitalitytoguests. Primestaycombinesthecomfortofa privateresidencewithhotel-like servicestoofferauniqueand memorableexperienceforitspatrons.

AkeypartofPrimestay’smissionisto maximizereturnsonstakeholders’ investments.Withmeticulousattention todetailandacommitmentto excellence,thecompanytakesonthe significantresponsibilityofkeeping propertiesinexcellentcondition.This dualfocusonguestsatisfactionand propertymanagementhighlights

Primestay’sdedicationtocreatinga thrivingecosystemwhereproperty ownersandguestsbenefitfromthe company’sexpertiseandcommitment tothehighestservicestandards.

ATargetedApproachtoRealEstate andTourismChallenges

Primestayfocusesonindustriesdeeply intertwinedwithrealestateand tourism.Inrealestate,theyaddress issueslikemarketvolatility,regulatory complexity,economicfactors,and financingchallenges.Theyoffer comprehensiverealestatesolutionsto helpclientsnavigatethese complexitieseffectively.

Atthesametime,Primestay’seffortsin thetourismindustryalignwith challengesrelatedtoseasonaldemand fluctuations,intensecompetition, regulatorycompliance,changing consumerpreferences,andcritical aspectslikeinfrastructure,security,and safety Theyalsorecognizethe importanceofmanagingonline reputationandpracticingsustainability intoday’stourismlandscape,whichis atthecoreoftheirstrategy.

Byproactivelyadaptingand innovating,thecompanypositions itselftotacklethesechallengesinboth sectors.Theystriveforexcellencein theseindustries,addressingeach sector'sdistinctchallengestoprovide clientswithtailoredandeffective solutions.

ThePowerofLeadership,EmployeeCentricCulture,andCollective Commitment

TheteamledbyAnthonyisatthecore ofthecompany’slastingsuccess.A coreprinciplewithintheorganization isthefirmbeliefthatemployeesareits

mostvaluableasset.Thecompanyplacesspecial importanceoncreatinganenvironmentwhereteam membersfeelgenuinelyappreciatedandrespected.

Thiscommitmenttonurturingapositiveworkculturehas resultedinateamthatgoesbeyondmerejobsatisfaction. Theemployeesareknownfortheirloyalty,dedication,deep engagement,andexceptionalmotivation.Thesequalities translateintoaworkforceconsistentlystrivingtodeliver theirbestperformance.

Byrecognizingandvaluingthecontributionsofeachteam member,thecompanyhasnotonlyestablisheda harmoniousandproductiveworkenvironmentbuthasalso playedavitalroleinshapingthecompany’soutstanding reputationandongoingsuccess.Theteam’sshared commitmenttothecompany’smissionandvaluesisa testamenttothestrengthoftheworkplaceculture thoughtfullynurturedunderAnthony’sleadership.

OvercomingChallengesandNurturingSuccess

Asaleader,AnthonyAbou-Jaoudehasfacedvarious leadershipandmanagementchallenges.Thesechallenges includecommunicationissues,resolvingconflicts,adapting tochange,buildingcohesiveteams,managingtime efficiently,stayingadaptableinadynamicindustry, balancingworkandpersonallife,andmakingcritical decisions.

Toaddressthesechallengeseffectively,Anthonyhas employedastrategicapproach.Heemphasizesclearand efficientcommunicationwithinhisorganizations, encouragingopendialogueandinformationsharing.Hehas establishedstructuredconflictresolutionmechanismsto navigateandresolvedisputespromptly,maintaining harmoniousworkingrelationships.

Intheever-changingrealestateindustry,Anthonyis committedtoeffectivechangemanagement,enablinghis organizationstoadaptandthriveinresponsetomarket fluctuations.Hefostersteamcohesionthroughwell-planned team-buildinginitiatives,creatingasenseofunityand purposeamonghisstaff.

EfficienttimemanagementtechniquesensurethatAnthony maximizesproductivityandremainsagileinhisrole. Continuouslearningandadaptabilityarevitalaspectsofhis

Achieving success in leadership hinges on a blend of skills and a steadfast dedication to personal and professional development

strategy,enablinghimtostayaheadinadynamicfield. Additionally,herecognizestheimportanceofwork-life balanceandpromotesself-caretomaintainhispersonal andprofessionalwell-being.

ExploringtheExcitingRealEstateandTourismWorlds

Anthonyfindsmanyaspectsoftherealestateandtourism sectorshighlyappealing.Hevaluestheincomepotential andflexibilitythesesectorsoffer.Theyalignwithhis entrepreneurialspirit,allowinghimtoshapehis professionaljourneyaccordingtohisvision.Inthetourism industry,hisjobsatisfactionstemsfromhisskillincrafting memorableclientexperiencesandaccommodations.

Furthermore,thestabilityinherentintheseindustries, alongwithextensivenetworkingopportunitiesandthe continuouslearningandpersonaldevelopmentthey encourage,serveasadditionalsourcesofattractionfor Anthony

However,likeanyindustry,challengesexist.One challengingaspectisthecompetitivenessofthebusiness, whichrequiresdiligenceandmarketacumen.Additionally, theneedforadaptabilityinresponsetotheever-evolving landscapecanpresentitsowndifficulties.WhileAnthony appreciatestheindustry’sbenefits,herecognizesthe importanceofdiligenceandadaptabilitytoovercomeits inherentchallenges.

ResilienceandOpportunities:KeyBusinessTrendsin theMiddleEast

Inthecontextofglobaleconomicuncertainty,Anthony Abou-Jaoudehasidentifiedsomenoteworthybusiness trendsintheMiddleEast.Foremostamongthesetrendsis theregion’sremarkableeconomicstability,whichhas enduredforsevenyears.Thisconsistentperformance providesasignificantadvantageinuncertainglobal economicconditions.

AcrucialfactorcontributingtothisresilienceistheMiddle East’sproactiveapproachtoforeigndirectinvestment (FDI).Governmentsandbusinessesintheregionhave madedeliberateeffortstoattractandwelcomeFDI, emphasizingtheircommitmenttoeconomicdiversification andgrowth.

AnothernotabletrendobservedbyAnthonyisthe availabilityofsubstantialcapitalforinvestment.This

financialresourcepooloffersampleopportunitiesfor expansionandinvestmentacrossvarioussectors,further enhancingtheregion’seconomicprospects.

Crucially,theregion’sstrongeconomicperformancecanact asasafeguardagainstpotentialglobaleconomicchallenges. ThisresiliencebenefitstheMiddleEastitselfandprovides advantagestobusinessesinvolvedintradeandinvestment intheregion.ItunderscorestheMiddleEastasastrategic andstableenvironmentforentrepreneurialventures,evenin thefaceofglobaleconomicuncertainties.

FoundationalPrinciplesofLeadershipGuidance

Anthonyoffersvaluableadvicetoyoungleaderswitha visiontomakeadifferenceinDubai.Hisguidancecenters aroundkeyprinciples.

Heemphasizestheimportanceoflifelonglearning. Leadershipisanongoingjourney,andtothriveinthiseverchangingenvironment,onemustcommittocontinuous educationandself-improvement.Stayingupdatedon industrytrendsandexpandingone’sknowledgebaseis crucial.

Anthonyalsounderscoresthevalueofviewingmistakesnot asfailuresbutasopportunitiesforgrowth.Mistakesarea naturalpartofleadership,andtheabilitytoadjustandgain insightsfromtheseexperiencesisahallmarkofeffective leadership.

Moreover,unwaveringcommitmenttoentrepreneurial aspirationsisessential.Inthefaceofchallenges,setbacks, anduncertainties,maintainingdedicationandpassionfor yourgoalsservesasaguidingforcethatcanpropelyou forward.

Additionally,Anthonyencouragesyoungleaderstosee obstaclesandsetbacksasopportunitiesforpersonaland professionaldevelopment.Eachchallenge,when approachedwithagrowth-orientedmindset,becomesa steppingstonetowardgreatercompetenceandresilience.

Anthony’sadvicehighlightstheimportanceofresilience, adaptability,andasteadfastcommitmenttocontinuous growthasfoundationalelementsforyoungleadersaiming toleavealastingimpactinDubai’sever-evolvingbusiness landscape.

It’s crucial to acknowledge that attaining success in any field demands diligence, market acumen, and adaptability to thrive in a competitive landscape.

Setting the Standard for Growth and Sustainability in Dubai’s Business Landscape

AbdullaBelhoulservesastheChiefExecutive OfficerofTECOMGroup,aDubai-based multinationalconglomeratewithadiverse portfolioencompassing10businessdistricts,20premier retaildestinations,and15residentialcommunities.His appointmenttothisesteemedroleoccurredin2020, followinganoteworthytenureastheChiefCommercial OfficerofDubaiHoldingAssetManagement(DHAM),a positionheheldsince2018.

EarlyLifeandEducationalBackground

AbdullaBelhoul’srootstracebacktoDubai,UnitedArab Emirates,wherehewasbornandraised.Hisacademic journeyledhimtoobtainaBachelorofSciencedegreein CivilEngineeringfromtheUniversityofMaryland,College Park,andaMasterofBusinessAdministrationdegreefrom theUniversityofDubai.

ProfessionalTrajectory

AbdullaBelhoul’sprofessionalodysseycommencedin 2002whenheassumedtheroleofProjectEngineeratthe DubaiWorldTradeCenter.Helaterheldpivotalmanagerial positionswithintheDubaiDepartmentofCivilAviation’s EngineeringDepartmentbeforemakinghisnotableentry intoDubaiHoldingin2007.

AtDubaiHolding,AbdullaBelhouloversawtherealization oficonicprojectsthatnowdefineDubai’sskyline, includingtherenownedBurjKhalifa,thebustlingDubai Mall,andtheexpansiveDubaiMetronetwork. Furthermore,hetookchargeofmanagingtheextensive assetswithinthecompany’sportfolio,includingthevibrant businessdistricts,enticingretaildestinations,andthriving residentialcommunitiesownedbyTECOMGroup.

In2018,AbdullaBelhoulascendedtotheroleofChief CommercialOfficeratDHAM.Inthiscapacity,he shoulderedtheresponsibilityofchartingandexecutingthe organization’sgrowthstrategy,allthewhileensuringthe

seamlessdeliveryofcustomerexperiencesandsmart services.

In2020,AbdullaBelhoul’sjourneyreachedasignificant milestonewhenhewasappointedastheCEOofTECOM Group.Sincethen,hehasplayedapivotalroleinsteering thecompanytowardsaneraofremarkablegrowthand transformation.Underhisvisionaryleadership,TECOM Groupdiversifieditsserviceportfolioandinitiatedvarious groundbreakingprojectstobettercatertoitsesteemed clienteleandpartners.

AboutTECOMGroup

TECOMGroupstandsasaprominentDubai-based multinationalconglomerate,distinguishingitselfby ownershipandmanagementof10vibrantbusinessdistricts, 20leadingretaildestinations,and15thrivingresidential communities.Thecompany’sbusinessdistrictshouseover 10,000enterprisesacrossaspectrumofindustries, includingmedia,technology,andeducation.

TECOMGroup’soverarchingvisionistoleadasthe world’spreeminentsustainablebusinessandlifestyle destination.Itsmissioniscenteredaroundfostering flourishingcommunitiesthatempowerbothbusinessesand individualstoachievesuccess.

TECOMGroupextendsanarrayofservices, encompassing:

Businessparkdevelopmentandleasing

Retaildevelopmentandleasing

Residentialdevelopmentandleasing

Facilitiesmanagement

Businesssupportservices

NotableAchievements

AbdullaBelhoulhasanillustrioushistoryof accomplishmentsintheintricateworldofdevelopingand

managingmultifacetedbusinesses.Underhisdynamicleadership,TECOMGrouphas enjoyedsubstantialgrowthandaremarkabletransformation.

SomeofthenoteworthyachievementsduringAbdullaBelhoul’stenureatTECOM Groupinclude:

TheinceptionoftheTECOMBusinessParkInnovationCentre,acutting-edgefacility dedicatedtonurturinginnovativeenterprises.

ForgingstrategicpartnershipswithglobalgiantslikeGoogleandMicrosoft,facilitating theestablishmentoftheirregionalheadquartersinTECOMGroup’sbustlingbusiness districts.

ThelaunchoftheTECOMGroupSustainabilityStrategyunderscoresthecompany’s commitmenttopioneeringsustainablebusinesspractices.

Acommendable7%revenuegrowthintheyear2022.

AbdullaBelhoulcommandsimmenserespectwithintheUAEbusinesscommunity.His unwaveringdedicationtofosteringinnovation,championingsustainability,and deliveringexemplarycustomerservicehasearnedhimasterlingreputation. Furthermore,heremainsastaunchadvocateforDubai’sevolutionasaprominentglobal businesshub.

Inessence,AbdullaBelhoul’sjourneyisatestamenttohisexceptionalleadership,rooted inaricheducationalbackground,extensiveexperience,andavisionforfosteringgrowth andsustainabilityintheUAE’sbusinesslandscape.AstheCEOofTECOMGroup,he continuestodrivethecompanyforward,makingstridesindevelopinginnovative solutionsandnurturingthrivingcommunitiesforbusinessesandindividualsalike.

CEO TECOMGroup Abdulla Belhoul

10 On-Demand Product Management Tools To Try Today

Theneedforefficientandeffectiveproductmanagementhas becomecrucialascompaniesstrivetomeetconstantly evolvingcustomerdemandsandstaycompetitive.Attheheart ofthistransformationliestheproductmanagementtool—a digitalsolutiondesignedtosimplify,enhance,andelevatethe entireproductlifecycle.Thesetechnologiesofferamultitude ofcapabilities,spanningfromcollaborativeplanningand communicationtodataanalysisanduserfeedback integration.Inthisblog,wewillexplorethetopproduct managementtoolsandtheirkeyfeatures.Let’sbegin!

Aha!

Founder:BriandeHaaffandDr.ChrisWaters FoundationYear:2013

AnnualSubscription:$59,$99,$149 Products:Productoverview,Roadmaps,Ideas,Notebooks, Develop,etc.

Aha!isafavoredproductmanagementsoftwareamongmore than100,000users.Itsrobusttoolsetenablesusersto visualizestrategies,prioritizeideas,andalignteams effectively.

Integrationwithdevelopmenttoolsensuressmooth coordination,aidinginstrategyplanningandfeature prioritizationtodefinegoalsandmakedecisionsefficiently

Efficientexecutionisensuredthroughreleasemanagement, andthesoftwareofferscustomizableworkflows,collaborative features,andinsightfulanalyticstoenhanceproductivity.

Aha!alsoincorporatescustomerfeedbackcollection,CRM integration,andstringentsecuritymeasures,showcasingits comprehensiveapproach.Thisempowersproductmanagers toeffectivelyrealizetheirvisions.

Thesoftwarespecializesinthefollowingsectors: • Technology

Healthcare

Retail

Finance

ProductPlan

Founder:JimSemickandGregGoodman FoundationYear:2013 AnnualSubscription:$39-$79 Products:Roadmaps,Security,Customers,Integrations, Templates,etc.

In2023,ProductPlanwillhave3,000customersfrom differentindustries.

Theplatformoffersvisualroadmaps,adrag-and-drop interface,andalignswithbusinessstrategiestoimprove productplanningefficiencyintheseindustries.

Moreover,itsintegrationwithdevelopmenttoolsand customizationoptionsimprovesexecution.Italsoincludes featureslikedependencymanagementandprioritysettings tailoredtospecificindustryneeds.

ProductPlanofferscomprehensivemanagementsolutions acrossthesesectorswithanalytics,dataimport/export,and userpermissions.

Thespecializedsectorsinclude:

• Technology

• Healthcare

• Retail

• Finance

Trello

Founder:JoelSpolsky,MichaelPryor,andDanielKittner

FoundationYear:2011

AnnualSubscription:$5-$17.50

Products:Boards,Businessclass,Enterprise,Mobileapps, Integrations,Powerups,Templates,Gold,andCommunity etc.

In2023,Trelloboastsmorethan50millionregisteredusers.

Trelloservesasacrucialprojectmanagementtoolacross varioussectors.Itisespeciallypopularinthetechnology industry,whereitassistsinproductdevelopment.

Furthermore,Trelloaidsmarketingprofessionalsin managingcampaigns,trackingleads,andorganizingcontent.

Itsversatilityextendstocreativefields,makingproject management,clientcollaboration,andprogresstracking effortless.

Trello’sdiversefeaturescaterperfectlytotherequirementsof thesesectors,providingenhancedefficiencyand organization.

Thespecializedsectorsinclude:

• Technology

• Marketing

• Creativesectors

Zendesk

Founder:MortenPrimdahl,AlexanderAghassipour,and MikkelSvane FoundationYear:2007

AnnualSubscription:$19-$55-$115

Products:Service,Sales,Sunshineplatform,Marketplace, etc.

AccordingtotheZendeskproductmanagementtools website,theyareprojectingtohave160,000 customersin160countriesby2023.

Zendeskoffersversatilecustomerservicesoftware, cateringtoawiderangeofindustries.Itsfeatures, suchastheticketingsystem,multi-channelsupport, andautomation,providesignificantbenefitstovarious sectors.

Furthermore,itoffersadditionalenhancementslike theself-serviceportal,knowledgebasemanagement, andreal-timechatsupport,whichfacilitateefficient operationsacrossthesediversefields.

Withcapabilitiesthatincludereporting,analytics, multilingualsupport,andmore,Zendeskensuresa customizedapproachtodeliveringseamlesscustomer experiencesinvariousindustrysettings.

ThesectorsinwhichZendeskspecializesareas follows:

• Technology

• FinancialServices

• Retail

• Healthcare

• Education

• Non-profitsectors

Amplitude

Founder: SpenserSkates,CurtisLiu,andJeffrey Wang

FoundationYear:2021

AnnualSubscription:FreeTrialforbeginners, $995,$2,995,Enterpriseplanpricingdependsonthe business

Products:Analytics,Experiments,CustomerData Platform,Integrations,DataManagement,etc.

In2023,Amplitudeisexpectedtohavemorethan 1,500customers.

Thisproductoffersawiderangeoffeatures,suchas eventtracking,funnelanalysis,andretentioninsights.

Otherfeaturesofthisrobustproductincludecohort analysis,usersegmentation,behavioralanalysis,user flowassessment,A/Btesting,notifications,data privacy,security,andreal-timeanalysis.

Mobileandwebanalytics,alongwithadvanceddata visualization,enablebusinessestomakeinformed,datadrivendecisionsthatarecustomizedtotheirindustry needs.

Amplitudespecializesinthefollowingsectors:

• Financialservices

• Retail

• Healthcare

• Mediaandentertainment

• Travelandhospitality.

SurveyMonkey

Founder:ChrisFinely,RyanFinely FoundationYear:1999

AnnualSubscription:$1550,$3800,Fortheenterprise plan,thepricingisbasedonthebusiness Products:SurveyMonkey,Enterprise,Apps,and Integrations,Audience,CX,Engage,etc.

AccordingtoSurveyMonkey’swebsite,itanticipates havingmorethan25millionusersin2023.

Itsadaptivefeaturesincludeintuitivesurveycreation, dynamicbranching,andindustry-specifictemplates.

Itseamlesslyintegrateswithcustomizableoptions,various distributionmethods,androbustresponsecollection.

Theplatformalsosupportsin-depthdataanalysis,secure sharing,andmobilecompatibility.Collaborationtools, surveyquotas,andadvancedfeaturesenhanceits relevanceinvarioussectors,whilerigoroustesting,survey panels,anddatasecurityunderscoreitsbroadsectoral utility.

ThesectorsinwhichSurveyMonkeyspecializesareas follows:

• Business

• Education

• Government

• Healthcare

• Technology

• Retail

• Mediaandentertainment

• Travel

Monday.com

Founder:RoyMan,EranZinman FoundationYear:2012

AnnualSubscription:Free,$8m,$10,$19,andEnterprise planpricingisbasedonthebusiness Products:WorkOS,Marketing,Sales,CustomerSuccess, etc.

AccordingtoMonday.com’swebsite,theyanticipatehaving morethan186,000customersin2023.

Knownforitscustomizableworkspaces,visualtask management,andautomationcapabilities,Monday.com seamlesslyintegrateswithtoolsessentialforvarious industry-specificneeds.

Thesoftware’scollaborationfeatures,progresstracking, andGanttchartviewscontributetoimprovedproject managementacrosstheseindustries.

Monday.comofferstailoredsolutionstostreamline operations,withfeaturesincludingfilesharing,mobile apps,timetracking,andaccesscontrol.

Theplatform’sreliabilityisfurtherhighlightedbyitsrobust customersupportandtrainingoptions,makingita comprehensivetoolforeffectivecoordinationand managementwithinthesesectors.

Thespecializedsectorsincludethefollowing:

• Technology

• Financialservices

• Retail

• Healthcare

• Education

• Non-profitorganizations

Craft.io

Founder:ItaiLevyandAdiKremer FoundationYear:2021

AnnualSubscription:$19,$79,andCustomizedplans

Products:CraftDocs,CraftBoards,CraftInsights,Craft Hub,CraftCollaborate,etc.

In2023,Craft.ioisprojectedtohaveapproximately 500,000users.

Craft.iodistinguishesitselfinseveralcrucialareas, includingproductroadmapping,ideamanagement, featureprioritization,userstorymapping,backlog management,andcollaboration.

Moreover,itseamlesslyintegrateswithdevelopment tools,assistsinreleaseplanning,providesintegration withproductanalytics,offerssupportfor customizableworkflows,overseesdependenciesand relationships,andaidsincomprehendinguser personas.

Craft.ioboastsrobustsecurityandpermission controls,makingitthepreferredchoicefor streamlinedandefficientproductdevelopmentin thesekeysectors.

ThespecializedsectorsinwhichCraft.ioexcelsare asfollows:

• Financeservices

• Technology

• Retailing

• Healthcare

• Education

• Non-profitorganizations

Ignition

Founder:GuyPearson,DaneThomas FoundationYear:2013

AnnualSubscription:Free,$99,andCustompricing Products:Go-To-Market,ProductManagement, Research,Insights,Measurements,Integrations,and FreeTools.

In2023,theIgnitionsoftwareisprojectedtoservea userbaseof20,000customers.

Thissoftwareoffersarangeoffeatures,including customizableonboarding,digitaldocumentation, employeeprofiles,trainingmodules,andtools designedtonurturecompanyculture.

Furthermore,itfacilitatestaskmanagement, communication,andmentorship.Italsoincorporates featureslikefeedbackmechanisms,HRintegration, analytics,mobileaccess,compliancesupport,and multilingualcapabilities.Theseintegrationsensure bothefficiencyandsecuritywhilepromoting inclusivity

Ignitionisinstrumentalinstreamliningprocessesand enhancingcommunicationwithinmodernorganizations acrossvarioussectors.

Thesectorsinwhichitspecializesareasfollows:

• Manufacturing

• Energy

• Transportation

• Utilities

• Healthcare

• Retail

• Financialservices

• Government ProdPad

Founder:JannaBastow FoundationYear:2021

AnnualSubscription:$24-$44

Products:IdeaManagement,Roadmapping,UserStory Mapping,FeaturePrioritization,FeedbackManagement,etc.

AccordingtoPropad’swebsite,theyareprojectedtohave morethan10,000usersin2023.

Thiscomprehensiveplatformempowersbusinessesofall sizesinvarioussectorsbyofferingessentialfeatureslike ideacapture,prioritization,andproductroadmapping.It seamlesslyintegrateswithdevelopmenttools,promoting collaborationthroughfeedback,voting,andcommenting. Additionally,itensuresideavalidation,customizable workflows,userpersonas,analytics,andsecurepermissions management.

Thiscombinationofcapabilitiesfacilitatesefficient innovationandprovidesstrategicinsightsacrossdiverse industries.

Thesectorsinwhichtheyspecializeinclude:

• Technology

• Financialservices

• Retail

• Healthcare

• Education

• Non-profitorganizations

• Propertytechnology(PropTech)

• Realestatebrokerage

• Realestateinvestmenttrusts(REITs)

• Realestatedevelopers

HussainSajwaniismorethanjustaself-made

billionaire;heistheepitomeofavisionary entrepreneurwhohasleftanindeliblemarkon theglobalrealestatelandscape.AstheFounderChairman ofDAMACProperties–DAMACFoundation,Sajwani’s journeyisatestamenttothepowerofhardwork, dedication,andacommitmenttomakingapositiveimpact ontheworld.

EarlyLifeandEducation

HussainSajwani’sstorybeginsintheheartofDubaiin 1953.Fromayoungage,heunderstoodthevalueofhard workandresponsibility,ashecontributedtohisfamily’s well-being.Whilehedidn’thavetheprivilegeofpursuinga formaluniversityeducation,Sajwaniembarkedona lifelongjourneyoflearningthatwouldultimatelyshapehis destiny.Hisearlyexperiencesinstilledinhimaworkethic thatwouldbecomethecornerstoneofhissuccess.

ProfessionalLife

SajwanirecognizedtherisingdemandforhotelsinDubaiin theearly1990s,withaninfluxofbusinessandtrade travelers.Hetookadvantageofthechanceandbeganthe constructionofhotelstoaccommodatethegrowing demand.Hisboldapproachandunfalteringcommitment laidtheframeworkforwhatwouldbecomehismostmajor project.

AboutDAMACanditsServices

In2002,helaidthefoundationforwhatwouldbecomethe behemothofpropertydevelopment–DAMACProperties. Underhisastuteleadership,thecompanyhasburgeoned intooneofthemostprominentpropertydevelopersnot onlyintheMiddleEastbutonaglobalscale.DAMAC Propertiesextendsawidespectrumofservices,makingita comprehensivesolutionproviderintherealestatesector Theseservicesencompasspropertydevelopment,realestate brokerage,propertymanagement,interiordesign,and hospitalitymanagement,atestamenttothecompany’s versatilityandcommitmenttoholisticexcellence.

GlorifiedPortfolio

DAMACPropertieshasetcheditspresenceacrossten countries,leavinganindeliblemarkwithadiverseportfolio encompassingresidential,commercial,andhospitality projects.Amongtheirnotableprojects,theworldhasbeen gracedwitharchitecturalmarvelssuchasDAMACTowers

NineElmsinLondon,DAMACParamountTowersin Dubai,DAMACCavalliTowerinDubai,DAMAC LagoonsinDubai,DAMACBusinessBayinDubai,and DAMACLivingLegendsinDubai.

VisionandMission

AttheheartofDAMACProperties’ethosisaresolute visiontobecomeaworld-classpropertydeveloperknown forinnovationandsustainablecommunitybuilding.This visioniscomplementedbyamissiontoconsistentlydeliver thehighestqualityproductsandservicestoitscustomers whilecreatingsignificantvalueforitsshareholders.Itis thisunyieldingexcellencethathaspropelledDAMAC Propertiestotheforefrontoftherealestateindustry

Achievements

UndertheinspirationalleadershipofHussainSajwani, DAMACPropertieshasachievedremarkablesuccess. Forbeshasrecognizedthecompanyasoneoftheworld’s fastest-growingenterprises,celebratingitsinnovativeand sustainableprojectswithnumerousprestigiousawards. Furthermore,Sajwani’sowncontributionstothebusiness worldhavenotgoneunnoticed,ashehasbeen acknowledgedasoneofthemostpowerfulArabsglobally byForbesMiddleEastandhasreceivedtheesteemedOrder ofMeritfromthePresidentoftheUnitedArabEmirates.

PersonalAchievements

HussainSajwani’saccomplishmentsextendbeyondthe realmofbusiness.Heisaphilanthropistwithadeep commitmenttoeducationandsocialinitiatives.Asthe founderoftheHussainSajwani–DAMACFoundation,he leadsanorganizationthatprovidesscholarshipsto underprivilegedstudentsandchampionseducation initiativesworldwide.Sajwani’svisionaryinitiative,the OneMillionArabCoders,isdedicatedtoempoweringa millionArabswiththelanguageofthefuture—computer coding.

HussainSajwani’spathshinesasabeaconofhopeand inspirationforentrepreneursandbusinessleadersaround theworldinanerawhensuccessstoriesfrequentlyfeel remoteandimpossible.Hislifenarrativeexemplifiesthe unrelentingpassion,rigoroushardwork,andunflinching devotiontotheinventionofaself-madebillionaire.

HussainSajwani’simpactontheworldisnotjustlimitedto business;itisatestamenttotheextraordinaryheightsthat canbereachedwithavisionarymindsetandaheart committedtomakingapositivedifferenceintheworld.

Hussain Sajwani

An Exclusive Insight into the Life and Legacy

Unlocking Step-by-Step Guide on

PESTLE

Analysis for Startups to Gain Competitive Advantage and Market Domination

WhatisPESTLEanalysis?Whyisitimportant forstartups?

PESTLEanalysisisastrategictoolthathelpsyouanalyzethe externalfactorsthatcanaffectyourbusiness.Itstandsfor Political,Economic,Social,Technological,Legal,and Environmentalfactors.Thesearethesixdimensionsofthe macro-environmentthatcaninfluenceyourbusiness performanceandgrowth.ByconductingaPESTLEanalysis, youcanidentifytheopportunitiesandthreatsthatarisefrom thesefactorsandhowtheyimpactyourbusiness.

Itisimportantforstartupsbecauseithelpsyouunderstand theexternalbusinessenvironmentinwhichyouoperate.Asa startupentrepreneur,youneedtobeawareofthechangesand trendsthatoccurinthemarketandhowtheyaffectyour business.PESTLEanalysiscanhelpyouevaluatethe attractivenessandfeasibilityofyourstartupidea,aswellas therisksandchallengesthatyoumayface.Bydoinga PESTLEanalysis,youcangaininsightsintothestrengths andweaknessesofyourcompetitors,theneedsand preferencesofyourcustomers,andtheregulationsand policiesthatgovernyourindustry

HowcanPESTLEanalysishelpstartupsgaina competitiveadvantageandmarketdominance?

PESTLEanalysiscanhelpstartupsgainacompetitive advantageandmarketdominancebyenablingthemto developeffectivestrategiesandplansbasedontheresults oftheanalysis.Byusingit,youcanidentifythekeydrivers ofchangeinyourexternalenvironmentandhowtheyaffect yourbusiness.Youcanalsodiscoverthegapsandnichesin themarketthatyoucanexploittocreatevalueforyour customers.Moreover,youcananticipatethepotential opportunitiesandthreatsthatmayarisefromexternal factorsandprepareaccordingly.Bydoingso,youcan enhanceyourdecision-makingandproblem-solvingskills, aswellasachieveyourbusinessgoalsandobjectives.

Inthisarticle,wewillprovideyouwithastep-by-step guideonhowtoconductaPESTLEanalysisforyour startupidea.Wewillalsodiscussthebenefitsand challengesofusingPESTLEanalysisforstartups,aswell assomeexamplesofsuccessfulstartupsthathaveusedit. Bytheendofthispost,youwillhaveaclearunderstanding ofhowtouseittoevaluatethebusinessenvironmentfor yourstartupanddevelopeffectivestrategiesandplans.

UnderstandingthePESTLEFramework

Asyouknow,therearesixdimensionsoftheexternal environmentthatcanaffectastartup’soperationsand success.Byunderstandingeachofthesefactors,youcan evaluatetheopportunitiesandthreatsthattheyposefor yourstartupandhowtorespondtothem.Let’stakeacloser lookateachofthesefactorsandhowtheycanimpactyour startup.

● PoliticalFactors:Thesearethefactorsthatrelate tothegovernmentpolicies,regulations,and actionsthatinfluenceyourbusiness.Forexample, politicalfactorscanincludetaxpolicies,trade agreements,politicalstability,corruptionlevels, andpublicspending.Politicalfactorscanaffect yourstartup’sprofitability,marketaccess,risk exposure,andlegalcompliance.

● EconomicFactors:Thesearethefactorsthat relatetotheeconomicconditions,trends,and indicatorsthatinfluenceyourbusiness.For example,economicfactorscanincludeGDP growth,inflation,interestrates,exchangerates, consumerconfidence,andunemployment. Economicfactorscanaffectyourstartup’s demand,supply,costs,revenues,and competitiveness.

● SocialFactors:Thesearethefactorsthatrelateto thesocialandculturalaspects,values,and behaviorsthatinfluenceyourbusiness.For example,socialfactorscanincludedemographics, lifestyles,educationlevels,healthawareness,and socialmediausage.Socialfactorscanaffectyour startup’scustomerneeds,preferences, expectations,andloyalty

● TechnologicalFactors:Thesearethefactorsthat relatetothetechnologicalinnovations, developments,andchangesthatinfluenceyour business.Forexample,technologicalfactorscan includeinternetaccess,mobiledevices,cloud computing,artificialintelligence,andblockchain. Technologicalfactorscanaffectyourstartup’s productdevelopment,servicedelivery,operational efficiency,andcompetitiveadvantage.

● LegalFactors:Thesearethefactorsthatrelateto thelegalsystemanditsrulesandregulationsthat influenceyourbusiness.Forexample,legalfactors

canincludeintellectualpropertyrights,consumer protectionlaws,laborlaws,privacylaws,andantitrustlaws.Legalfactorscanaffectyourstartup’s legalobligations,liabilities,risks,and opportunities.

● EnvironmentalFactors:Thesearethefactorsthat relatetothenaturalenvironmentanditsresources thatinfluenceyourbusiness.Forexample, environmentalfactorscanincludeclimatechange, pollutionlevels,naturaldisasters,andbiodiversity Environmentalfactorscanaffectyourstartup’s environmentalimpact,sustainabilitypractices, socialresponsibilityreputation,andregulatory compliance.

Step-by-StepGuidetoConductingPESTLEAnalysis

ConductingaPESTLEanalysisforyourstartupisnota difficulttask,butitrequiressomeplanningandpreparation. Herearethestepsyouneedtofollowtoconducta comprehensivePESTLEanalysisforyourstartup:

Step1DefinethescopeandobjectivesofyourPESTLE analysis:Beforeyoustartyouranalysis,youneedtodefine thescopeandobjectivesofyouranalysis.Whatisthe purposeofyouranalysis?Whatarethequestionsyouwant toanswer?Whatarethegoalsyouwanttoachieve?For example,youmaywanttousePESTLEanalysistoevaluate thefeasibilityofyourstartupidea,identifythe opportunitiesandthreatsinyourmarket,ordevelopa strategicplanforyourbusiness.

Step2Gatherrelevantdataandinformationforeach PESTLEfactor:Thenextstepistogatherrelevantdata andinformationforeachPESTLEfactor.Youneedto researchandcollectdataandinformationfromvarious sources,suchasonlinedatabases,reports,articles,surveys, interviews,andobservations.Youneedtoensurethatthe dataandinformationyougatherarereliable,valid,current, andrelevanttoyourscopeandobjectives.Forexample,you maywanttouseGoogle/Bing/ResearchReportstosearch forpolitical,economic,social,technological, environmental,andlegalfactorsthataffectyourindustryor market.

Step3AnalyzeeachPESTLEfactorandidentifythe opportunitiesandthreats:Thethirdstepistoanalyze eachPESTLEfactorandidentifytheopportunitiesand threatsthattheyposeforyourstartup.Youneedtoexamine howeachfactoraffectsyourbusinessperformanceand

needtouseappropriatetoolsorframeworks,suchas SWOTanalysis,Porter’sfiveforcesanalysis,orvalue chainanalysis,tohelpyouanalyzeeachfactor Youneed tohighlightthekeyopportunitiesandthreatsthatemerge fromeachfactorandhowtheyimpactyourbusiness.For example,youmaywanttouseSWOTanalysistoevaluate thestrengths,weaknesses,opportunities,andthreatsof eachPESTLEfactorforyourstartup.

Step4Prioritizeandevaluatetheresultsofyour PESTLEanalysis:Thefinalstepistoprioritizeand evaluatetheresultsofyourPESTLEanalysis.Youneedto ranktheopportunitiesandthreatsaccordingtotheir importance,urgency,feasibility,andimpactonyour business.Youneedtoassesstheimplicationsand consequencesofeachopportunityandthreatforyour business.Youneedtodeterminewhichopportunitiesand threatsaremostrelevantandsignificantforyourbusiness goalsandobjectives.Forexample,youmaywanttousea matrixorascorecardtoprioritizeandevaluatetheresults ofyourPESTLEanalysis.

UtilizingPESTLEAnalysisforCompetitiveAdvantage

PESTLEanalysiscanbeutilizedforcompetitive advantagebyenablingyoutoidentifyopportunities, mitigaterisks,andgainacompetitiveedgeinthemarket. Byusingit,youcan:

● Identifyopportunities:Itcanhelpyouidentify opportunitiesthatarisefromexternalfactorsthat canbenefityourbusiness.Youcanusethese opportunitiestocreatevalueforyourcustomers, differentiateyourselffromyourcompetitors, enternewmarketsorsegments,orexpandyour productorserviceofferings.Forexample,Airbnb usedPESTLE analysistoidentifythe opportunitytoprovideaffordableandauthentic accommodationoptionsfortravelersindifferent countries.

● Mitigaterisks:PESTLEanalysiscanhelpyou mitigaterisksthatarisefromexternalfactorsthat canharmyourbusiness.Youcanusetheserisks toanticipatepotentialchallengesorthreats, preparecontingencyplansorsolutions,reduceor avoidnegativeimpactsorlosses,orimprove yourresilienceoradaptability.Forexample,Uber usedPESTLEanalysistomitigatetherisksof facinglegalissuesorregulationsindifferent countries.

● Gainacompetitiveedge:PESTLEanalysiscan helpyougainacompetitiveedgeinthemarket byenablingyoutodevelopeffectivestrategies andplansbasedontheresultsoftheanalysis. Youcanusethesestrategiesandplanstoachieve yourbusinessgoalsandobjectives,enhanceyour performanceandgrowth,increaseyourmarket shareorprofitability,orstrengthenyour competitivepositionoradvantage.Forexample, NetflixusedPESTLEanalysistogaina competitiveedgeinthestreamingindustryby developinginnovativetechnologiesandcontent.

TransformingInsightsintoMarketDomination

Transforminginsightsintomarketdominationisnotan easytask,butitispossiblewithPESTLEanalysis.By usingthis,youcantranslateinsightsintostrategicactions formarketdominance.Youcandothisby:

IncorporatingPESTLEfindingsintoyourbusiness plan:Yourbusinessplanisadocumentthatoutlinesyour vision,mission,goals,objectives,strategies,plans, actions,andmeasuresforyourbusiness.Byincorporating PESTLEfindingsintoyourbusinessplan,youcanensure thatyourplanisalignedwiththeexternalenvironmentin whichyouoperate.Youcanalsouseitsfindingsto validateorreviseyourbusinessplanastheexternal environmentchanges.Forexample,Spotifyincorporated PESTLEfindingsintoitsbusinessplantolaunchits musicstreamingserviceindifferentmarkets.

IncorporatingPESTLEfindingsintoyourmarketing strategy:Yourmarketingstrategyisadocumentthat outlinesyourtargetmarket,valueproposition,marketing mix,andmarketingbudgetforyourbusiness.By incorporatingPESTLEfindingsintoyourmarketing strategy,youcanensurethatyourmarketingstrategyis tailoredtotheneedsandpreferencesofyourcustomers andthetrendsandchangesinthemarket.Youcanalso usePESTLEfindingstomonitororevaluateyour marketingstrategyasmarketconditionschange.For example,TeslaincorporatedPESTLEfindingsintoits marketingstrategytopromoteitselectricvehiclesand solarproducts.

IncorporatingPESTLEfindingsintoyourproduct development:Yourproductdevelopmentisaprocessthat involvescreating,testing,launching,andimprovingyour productorserviceforyourcustomers.Byincorporating PESTLEfindingsintoyourproductdevelopment,youcan

ensurethatyourproductorserviceisinnovative, relevant,andcompetitiveinthemarket.Youcanalso usefindingstoidentifynewopportunitiesorchallenges foryourproductorserviceascustomerneedsand expectationschange.Forexample,Appleincorporated PESTLEfindingsintoitsproductdevelopmentto createitsiPhone,iPad,andAppleWatch.

Byfollowingthisstep-by-stepguideonhowto conductaPESTLEanalysisforstartups,youcangain acomprehensiveunderstandingoftheexternal businessenvironmentinwhichyouoperate.By utilizingPESTLEanalysisforcompetitiveadvantage, youcanidentifyopportunities,mitigaterisks,andgain acompetitiveedgeinthemarket.Bytransforming insightsintomarketdominance,youcantranslate insightsintostrategicactionsformarketdomination. Bydoingso,youcanachieveyourbusinessgoalsand objectivesandbecomeamarketleaderinyourindustry orniche.

HowStartupsHaveUsedPESTLEAnalysis?

Example1:HowAirbnbUsedPESTLEAnalysisto DisrupttheHotel

Industry

InthecaseofAirbnb,thecompanyappliedPESTLE analysistorecognizetheshiftingdynamicsofthe travelandhospitalitysectors.Byanalyzingpolitical, economic,andsocialfactors,theydiscovereda growingtrendinpeer-to-peeraccommodation.Thisled tothedevelopmentoftheirinnovativeplatform, connectingtravelerswithlocalhosts.Airbnb’s adaptability,shapedbyPESTLEinsights,alloweditto disruptthehotelindustry,providingunique experiencesandchallengingtraditionalhotelchains.

Example2:HowTeslaUsedPESTLEAnalysisto BecometheWorld’sLeadingElectricVehicle Company

Tesla,asastartup,harnessedPESTLEanalysisto navigatethecompetitiveelectricvehiclemarket. Throughadeepunderstandingoftechnologicaland environmentalfactors,theyidentifiedarisingdemand forsustainabletransportationsolutions.Thisinsight fueledtheirdevelopmentofcutting-edgeelectric vehicles.Tesla’sproactiveapproach,influencedby PESTLEfindings,enabledittobecometheglobal leaderinelectricvehiclemanufacturing,promoting eco-friendlytransport.

Example3:HowAmazonusedPESTLEAnalysisto BecometheWorld’sLargestOnlineRetailer

Amazon’sjourneytobecomingtheworld’slargestonline retailerwasgreatlyinfluencedbyPESTLEanalysis.By meticulouslyexaminingeconomicandtechnologicalfactors, theyrecognizedthepotentialofe-commerce.Amazon adapteditsstrategyaccordingly,emphasizingconvenience, customerexperience,andefficientsupplychains.This strategicalignmentwithPESTLEinsightsallowedAmazon todominatetheonlineretailmarketandbecomeahousehold name.

ThesecasestudieshighlightthesignificanceofPESTLE analysisforstartups.It’satoolthathelpsidentify opportunitiesandthreatsandguidesstrategicdecisionmaking.Throughthesereal-worldexamples,startupscan understandhowtoleveragePESTLEanalysistogaina competitiveadvantageandachievemarketdomination, muchlikeAirbnb,Tesla,andAmazon.

Conclusion

InwrappingupthisinformativeguideonPESTLEanalysis forstartups,itiscrucialtosummarizethekeytakeawaysand reinforcethevalueofthisstrategictool.Throughoutthis article,wehaveexploredthefundamentalsofPESTLE analysis,itscomponents,andwhyitisessentialforstartups. Wehavetakenacloselookathowstartupscanusethis analysistogainacompetitiveedgeanddominatetheir markets.

ThebenefitsofPESTLEanalysisforstartupsareundeniable. Itequipsthemwiththeabilitytoforeseepotentialobstacles andseizeopportunities,guidingthemtowardinformed decision-making.Itempowersstartupstotailortheir strategies,ensuringtheyremainadaptableandresponsiveto theever-changingbusinesslandscape.However,the challengesshouldalsobeconsideredwhileapplying.

Nowthatyouhavegainedinsightsintothepowerof PESTLEanalysis,itistimetoputthisknowledgeinto practice.StartupsareencouragedtointegratePESTLE analysisintotheirstrategydevelopmentanddecisionmakingprocesses.Bydoingso,theycansignificantly enhancetheirchancesofsuccessinacompetitivebusiness world.

Remember, “PESTLE analysis is not a one-time task but an ongoing practice to keep your startup ahead of the game.”

A Self-Committed Entrepreneur Remarkably Tackling The Challenges Of Crisis MOHAMED SAIEED

Theunprecedentedimpactof thepandemichascaused manyhazardsinthe businessscenario.Everybusiness platformwitnessedarapiddigital transformation.Timeslikethis demandcompetentleadershipto helpgetthroughthetoughphase. OnesuchleaderisMohamed Saieed,CEOofPotensiaSystems. Heisnotonlyremarkablytackling thechallengesofthepandemic,but alsodeliveringitsclientswith excellentITsolutions.Mohamedisa self-committedpersonwhohada keeninterestintechnologyfroma veryyoungage.Withyearspassing, hispassiongrewashestarted readingandself-learning,andhe decidedtopursuehispassion.He completedhiseducationin ComputerScienceatSwansea University,andlatertoaddtothe skillsethepursuedanMBA.

Moreover,tokeepupwiththe markettrendsandpredictthem, Mohamedpursuedadiplomain MarketingfromtheAmerican UniversityinCairoandadiplomain

ArtificialIntelligencefromOxford. Hehasadistinctperspectiveforthe entrepreneuriallifeandsays,“When you're your own boss, it's very different from working for someone else—as you'll be working towards your dream and passion. You'll be learning something new every day, and it's not only on the business side but also on the personal side.”Heis theco-founderofseveralcompanies andPotensiaSystemsisoneofthe deareststohisheart.

UniqueBouquetofSolutions

BasedinUAE,PotensiaSystemsis asystemintegratorthatdesignsand deploysindustry-specifictechnology andstreamlinebusinessoperations throughtheportfoliosofsolutions, managedservicesandconsultancy

PotensiaSystemsisableto implementsolutionsgloballyand offersbespokehigh-endtechnology solutionsforcompaniesaroundthe world.Itsintegratedsolutionsfor businessescombinethelatest productswithitsteam'sexpertise

andknow-howtodeliverexcellent outcomesfortheclients.These bouquetsofsolutionsincludeSmart CitiesandDataCentersfor Government,SmartSolutions,and CyberSecurityalongwithELV systems.PotensiaSystemshelps businessestorespondquicklyto theirtechnologyrequirementsand buildthenecessaryITinfrastructure designedtoprotectpeople,property, andinformation.Thishelpsto supportthelong-termgrowthofthe business.

Mohamedunderstandsthatthe companieswillseeasignificant slowdowningrowthduringthis financialyearastheygrapplewith theupheavalwroughtbythe COVID-19pandemic.Inresponseto thechallengesposedbythe pandemic,heshared“We tried to think out-of-the-box to provide unique solutions to our clients.” Mohamedandhisteamare introducinginitiativeslikethe sanitizinggates,thermalcameras, smarthelmets,virtualmeeting rooms,ande-signaturesolutions.

CombatingWiththePandemic

Mohamedstatesthattheteamis PotensiaSystems'greatestasset.He says,“We are all one team one family and that's our key to success—together we will make it happen.”Itisachallengingtimeto serveclients.Despitethechangesin thebusinessscenariotheteamis strivingtoprovidethebestwithina healthyway.Keepinginlinewith thecurrentbusinessscenario

this is the safest course of action during the pandemic, it does inhibit collaborative efforts and opportunities for hands-on training,”saysMohamed.He anticipatesthatsoonenoughthe drawbacksofremoteworkingwill becomeclearerforenterprisesand theywilllookforwaystosmooth disruptionsforemployees.Dueto this,technologieslikeVRwillgain popularity.Companieswillbeseen adoptingtechnologieslikevideo

PotensiaSystemshasupdatedthe workflowsystemsandtheteamhas adaptedtothischanging environmentveryquickly Theteam ismotivatedtobeusableand accessibletotheclientswithoutany interruption.Forthis,theteamhas shapedarobustactionplanandhas implementedspecificprecautionsfor theITOperationsandDevelopment teamstoensurecontinuity

WelfareofEmployeesIsPriority

Mohamedsharesthatworking remotelyisthesafestcourseof actionduringthepandemic.“While

AdoptingtheNewNormalof Industry

Mohamedisoptimisticthatthecrisis willnotbringPotensiaSystems servicestoahalt.Heandhisteam arepreparedtodeliverthebest outcomesandwalksuccessfullyout ofthesetimesofuncertainty Amid crisis,theteamofPotensiaSystems haschangedthelogistics, transportation,supplychain, purchasing,andworkflow.He

MESSAGE FOR THE READERS

“This is a pivotal moment in our history. Like many of you, I am confident we will get through this. When we do, we will look back with pride on how we did so, together. Please take care of yourself and your loved ones.”

conferencingforsmoothworkflow amongsttheemployees.

Abusinesscannotsurvivewithout peopleandtakingcareoftheir welfareistheresponsibilityofthe leader.Mohamedapprehendsthat COVIDhasfaredtohaveadverse mentalandfinancialaffectsand currentlyitisimportanttopay attentiontotheemployeesandhis clients.

Thus,hehasensuredthehighest safetyandhealthstandards.

furthershares,“Technology has helped us to serve our clients either on maintaining their business running and providing solutions that could help in identifying unnormal human temperature and sanitizing solutions.”

Itisassumedthatthepandemicwill leavetheworldwithmanystartling challengesandlifeafterCOVID-19 willnotbethesameasbefore. Mohamedanticipatesthatthe normalnewworldstrategywillbe implemented,andadvicestochange themindsetsandadapttothenew changes.

Mudassir Sheikha

AVisionary Entrepreneur Transforming the Middle East and NorthAfrica

MudassirSheikha,theCofounderandCEOof Careem,leadsthe prominentcarbookingserviceinthe MENAregion.Thecompanyis headquarteredinDubai,abustlingand dynamiccity.Careemoperatesacrossa vastexpanse,extendingfromMorocco toPakistan,anditplaysapivotalrole intransformingtheregion.

EarlyLifeandEducationalJourney

Mr.Sheikha’sjourneycommencedin Pakistan,buthisupbringingtookplace inthevibrantcityofDubai,United ArabEmirates.Duringhisearlyyears, heattendedtheAmericanSchoolof Dubai.Hisintellectualambitions extendedbeyondborders,leadinghim toobtainadualdegreeinComputer ScienceandEconomicsfromthe esteemedStanfordUniversity.Despite therigorousacademicenvironmentat Stanford,hepersistedinrefininghis skillsandknowledge.Hiseducational journeyculminatedwiththeattainment ofaMasterofBusinessAdministration fromtheUniversityofSouthern California.

AProfessionalOdyssey

Beforebeginninghisimpressivetenure atCareem,Sheikhadevelopedhis skillsasanAssociatePartnerat McKinsey&Company.Duringthis period,heprovidedvaluableadviceto clientsonawiderangeofstrategicand operationalissues.Additionally,his entrepreneurialinclinationbecame apparentthroughhisco-foundingof DeviceAnywhere,amobiletesting companythatKeynoteSystemslater acquiredin2011.

TheBirthofCareem

In2012,MudassirSheikha,alongwith MagnusOlsson,aformercolleague fromMcKinsey,foundedCareem.This

innovativeventureoriginatedinDubaibutswiftly expandedtoincludeseveralcitiesacrosstheMiddle EastandNorthAfrica.Careemisnotlimitedtoridehailingservicesalone;itoffersawiderangeof services,encompassingfooddeliveryandmobile paymentsolutions.

Careem’sVisionandMission

Careem’scoremissionrevolvesaroundtheaspiration totransformtheMiddleEastandNorthAfricainto themostconvenientandcar-lightregionglobally. Thisvisionalsounderpinstheirmissionstatement: “WeaimtoenhancethelivesofpeopleintheMiddle EastandNorthAfricabyprovidingeasier,costeffective,anddependableaccesstotransportation, fooddelivery,andpaymentservices.”

AnInnovativeSuccessStory

Careem’srapidgrowthsinceitsestablishmenthas madeitoneofthemostremarkablestartupsuccess storiesintheMiddleEastandNorthAfrica.The companycurrentlyhasmorethan33million registeredusersandoperatesinover100citiesacross 14countries.Itsmostsignificantmilestoneoccurred in2019whenUberacquiredCareemforan astonishing$3.1billion.

MudassirSheikha:ARecognizedEntrepreneur

MudassirSheikha’sachievementsgobeyond business.Heisrecognizedasatopentrepreneurin theMiddleEastandNorthAfrica.Hehasreceived notableacknowledgments,suchasbeingnamedone ofthe“MostPowerfulArabsintheWorld”by ArabianBusinessandbeingfeaturedinTime magazine’slistofthe“Top100MostInfluential PeopleintheWorld.”

Conclusion

MudassirSheikhastandsasavisionaryentrepreneur, achievingremarkablesuccessinestablishingoneof themostacclaimedstartupsintheMiddleEastand NorthAfrica.Hisunwaveringdedicationto improvingthelivesofpeopleintheregionisevident throughhiscommitmenttoenhancingconvenience andreducingcardependency.Intheever-changing landscapeoftheMENAregion,SheikhaandCareem playpivotalrolesindrivingtransformativechange.

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