The Top Five Most Remarkable Business Coaches of 2025

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Tiderman

The Coach Turning Leaders into Catalysts for Change

The Top Five Most Remarkable Business Coaches of 2025

Peggy

EmpoweringLeaderstoLeadDiïŹ€erently!

DearReaders,

Inaworldwheredisruptionhasbecomethenewnormal,leadershipisnolongerdeïŹnedby hierarchy,butbyagility,empathy,andvision.FromtheriseofAI-drivenenterprisestotheglobal shifttowardpurpose-drivenbusinessmodels,organizationstodayfacearadicallyevolving landscape—onethatdemandsnotjustdecision-makers,buttransformationalleaders.Inthisnew era,businesscoacheshaveemergedasthearchitectsofmodernsuccess—guidingexecutives, founders,andteamsthroughthecomplexitiesofgrowth,change,andresilience.

AtBusinessAPAC,webelievethatbehindeveryvisionaryleaderisaninsightfulcoach—someone whoblendspsychologywithstrategyandexperiencewithempathy.Thesearetheprofessionals shapingthewayorganizationsthink,communicate,andevolve.Ouredition,“TheTopFiveMost RemarkableBusinessCoachesof2025,”celebratesthepioneerswhoareredeïŹningwhatitmeans toleadinanageofuncertaintyandopportunity

OurcoverstoryfeaturesPeggyTiderman,Co-FounderofStreamlinedCoaching,aleader whosejourneyfromacademiatobusinesstransformationembodiestheveryspiritofcontinuous evolution.LongbeforePeggybecameacoach,shespentdecadesinpost-secondaryeducation leadership,honingherabilitytoadapt,inspire,andguideotherswithauthenticity.Hercoaching philosophycentersaroundthreevitalelements—mindset,skillset,andtoolset.“Youhavetogrow inallthreeareaseverysingleday,”shesays.ForPeggy,leadershipisnotamilestonebuta mindset—adailydisciplinerootedinhumilityandgrowth.HerworkatStreamlinedCoaching helpsleadersdiscoverthatthetrueessenceofleadershipliesnotincontrol,butinconsistentselfdevelopmentandauthenticconnection.

AlongsidePeggy,thiseditionalsohighlightsIrisKuhnert,SameerKamboj,KirkNeal,and JohannaGani—visionarieswhoaretransformingthewayindividualsandorganizationsreach theirhighestpotential.Together,theyrepresentthefutureofbusinesscoaching—purposeful,datainformed,andprofoundlyhuman.

HappyReading!

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10 PEGGY TIDERMAN

Cer Story

Tiderman Peggy

The Coach Turning Leaders into Catalysts for Change

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When there is “trust” people feel safe, feeling safe creates a vulnerability which drives ‘transparency’ and encourages accountability.

Life

hasawayofshapingusinunexpectedways,often throughamixoftriumphs,challenges,andlife-altering moments.ForPeggyTiderman,theseexperiences havebecomethecornerstoneofherapproachto leadershipandcoaching.Herjourneyintoleadership spansover35years,weavingtogetherlessonsfromher rolesasanexecutiveleader,boardmember,andnowas acoachwhoworkspassionatelytodevelopleaders acrossindustries.ThroughStreamlinedCoaching,the companysheco-foundedin2017,Peggyhelpsleaders embracetheirpotential,growthroughchallenges,and createlastingimpactwithintheirorganizations.

ButPeggy’sstoryisn’tjustaboutherprofessional success—it’sabouttheresilience,insight,and compassionthatdeïŹneherapproachtoleadership.To understandPeggy’sperspectiveoncoaching,it’s importanttostepbackandseehowherlife’s experienceshaveshapedherintotheleaderandmentor sheistoday

BuildingaLeadershipFoundation

LongbeforePeggybecameacoach,shespentdecades navigatingleadershipinthepost-secondaryeducation sector.Herrolesrequiredhertoconsistentlyadapt, grow,andleadwithauthenticity.Overtheyears,she developedabeliefthatleadershipisn’tjustatitleora destination;it’sadailycommitmenttogrowth.

Peggydescribesthisphilosophyasafocusonthree essentialelements:mindset,skillset,andtoolset.“You havetogrowinallthreeareaseverysingleday,”she says.“AlwaysknowingIamonlyaseïŹ€ectivetodayas mywillingnesstobeabetterleadertomorrow.”

Herexperiencewasn’tlimitedtoonekindof leadershiprole.Frommanagingteamstoshaping organizationalstrategy,Peggyhadtowearmanyhats throughouthercareer.Thesediverserolesgavehera uniqueperspectiveonthechallengesleadersface,as wellasthestrategiestheycanusetoovercomethem.

WhenPeggybeganhercoachingcareer,she broughtthiswealthofexperiencewithher.She didn’tjustteachleadershipfromatheoretical standpoint—sheknewïŹrsthandwhatitwas liketomaketoughdecisions,buildteams,and navigatethecomplexitiesoforganizational life.

ATurningPoint:LossandRenewal

In2014,Peggyfacedapersonallossthat wouldchangethetrajectoryofherlife.At55 yearsold,shelostherhusbandof37yearstoa suddenandaggressiveformofcancer.Itwasa devastatingmoment,onethatforcedherto reevaluatewhatmatteredmosttoher.

Atthetime,Peggyhadalreadyspentmorethan threedecadeshelpingothersachievetheir goalsanddeveloptheirpassions.Butthisloss broughtanewclaritytoherpurpose.“Ifelt calledtosharewithothershowtonavigatelife asaleader—notjustprofessionally,but personallyaswell,”sheexplains.

Herson,whoalreadyownedacompanycalled StreamlinedDigital,askedherwhatshe wantedtodointhisnextchapterofherlife. Peggydidn’thesitate.Shewantedtogiveback, tohelpothersachievetheirgoalsbysharing theleadershiplessonsshehadlearnedoverthe years.

In2017,thetwoofthemfoundedStreamlined CoachingasadivisionofStreamlinedDigital. Overthepasteightyears,Peggyhascoached leadersacrosstheUSineducation, government,andtheprivatesector.From leadingworkshopstofacilitatinggrowth opportunities,shehashelpedcountless individualsandorganizationsthrive.

WhatLeadershipMeanstoPeggy

ForPeggyTiderman,leadershipismorethana roleorasetofresponsibilities—it’sawayof life.Thebeliefthat“Leadershipchanges everything”isn’tjustasloganforhercompany, StreamlinedCoaching;it’sadeeplyheld convictionthatshapeshowsheworkswith clientsandhowshelivesherownlife.

Peggybelievesleadershipisaboutshowingup everydaywithintention,humility,anda commitmenttopersonalgrowth.“Greatleadership isn’tadestination,”shesays.“It’sadailypractice, amindsetyouchoosetoembraceeverysingleday. It’saboutbeingbettertodaythanyouwere yesterdayandaimingtobeevenbettertomorrow.”

WhatmakesPeggy’sperspectiveuniqueisher insistencethatleadershipisnotreservedforaselect few—it’ssomethinganyonecandevelopwiththe rightapproach.Sheteachesherclientsthat leadershipisnotaboutbeingperfectorhavingall theanswers.Instead,it’saboutbeingwillingto learn,adapt,andinspireothersbyexample.Whena leadercommitstothisjourney,theimpactis profound.

“Whenleadersleadbyexample,itcreatesaripple eïŹ€ect,”Peggyexplains.“ItinïŹ‚uencestheirteams, theirorganizations,andeventheircommunities.It’s notjustaboutachievinggoals;it’saboutbuilding trust,creatingapositiveculture,andempowering otherstorisetotheirpotential.”

LeadingthroughChallenges

OneofthemostdeïŹningmomentsinPeggy’sleadership careercamein2016,duringhertenureasChairofthe AccreditingCouncilforContinuingEducationandTraining (ACCET).Atthetime,ACCETwasfacedwithan unprecedentedchallenge.Apeeraccreditor,ACICS,wason thevergeoflosingitsrecognitionfromtheDepartmentof Education,leavinghundredsofinstitutionsscramblingtoïŹnd anewaccreditor.ManyturnedtoACCETforhelp.

AsChair,Peggyhadtonavigatethiscomplextransitionwhile upholdingthehighstandardsofaccreditation.Itwasa momentthattestedherabilitytoleadwithclarityandresolve. “Thereisnowrongwaytodotherightthing,”shesays. “Evenwhenit’shard,evenwhenit’sunpopular,youhaveto standbyyourprinciplesandmakedecisionswithintegrity.”

Peggy’sleadershipduringthistimewasmarkedbytough, sometimesunpopulardecisions.Someinstitutionswere grantedaccreditation,whileothersweredenied.Each decisionrequiredcarefulconsiderationofdata,performance outcomes,andthelong-termimpactonstudentsand communities.

Cer Story

Throughitall,Peggyremainedfocusedondoingwhatwasright. Herabilitytoleadwithpurposeandtransparencyhelped ACCETsuccessfullynavigatethischallengingperiod, reinforcingherbeliefinthepowerofstrong,principled leadership.“Challengeslikethesereminduswhyleadership matters,”shereïŹ‚ects.“It’snotaboutavoidingdiïŹƒcult decisions—it’saboutfacingthemwithintegrityandaclear senseofpurpose.”

ListeningandTailoringStrategies

WhatsetsPeggyapartasacoachisherabilitytotailorher approachtotheuniqueneedsofeachclient.Whethershe’s workingwithagovernmentagency,anon-proïŹt,oran educationalinstitution,shestartsbylistening.

“Itallbeginswithunderstandingtheirmission,theirculture,and theirchallenges,”shesays.“Iaskthem,‘Whatdoessuccesslook likeforyou?’andthenweworktogethertocreateclarityaround thoseexpectations.”

ThiscollaborativeapproachallowsPeggytodesignstrategies thatarebothpracticalandimpactful.Sheunderstandsthatwhile everyorganizationisunique,therearecommonthreadsthat connectallleadershipchallenges.Byfocusingontheseshared elements,shehelpsherclientsbuildastrongfoundationfor success.

EnergizingTeams

OneofPeggy’skeyinsightsaboutleadershipistheimportance ofmanagingenergy.Intoday’sfast-pacedworld,teamsareoften stretchedthin,leadingtoburnoutanddisengagement.ForPeggy, creatingahigh-energy,positiveenvironmentisessentialto unlockingpotentialanddrivingresults.

“Whenpeoplehavefunandfeelenergized,theygrow,”she explains.“Andwhentheygrow,theywin.”

Throughworkshopsandcoachingsessions,Peggyhelpsleaders createculturesthatinspireengagementandfostergrowth.By focusingonenergyandpositivity,sheequipsherclientsto navigatethechallengesoftoday’sbusinessenvironmentwith conïŹdence.

LessonsfromAccreditation

Peggy’sexperienceconductingover200peer-to-peer accreditationreviewvisitshasalsoshapedherapproachto coaching.Thesevisitsrequiredhertoleadwithoutauthority, gatherdataquickly,andmakeobjectiveassessments.

“Ilearnedtostayfocusedonthefacts,”shesays. “It’saboutlettingthedatatellthestoryandusing thatinformationtoguidedecisions.”

Thisdata-drivenapproachhasbecomeakeypartof Peggy’scoachingmethodology.Shehelpsher clientsstaygroundedinobjectiveinformation, enablingthemtomakebetterdecisionsanddrive meaningfulchange.

AvoidingCommonLeadershipTraps

Oneofthebiggesttrapsleadersfallintoisthe blamegame.Peggybelievesthatthismindsetcan quicklyerodetrustandaccountabilitywithinan organization.

“Leadershipculturesarecontagious,”shesays. “Whenleaderstakeownershipandleadby example,itcreatesacultureoftrustand accountability.”

Peggyhelpsherclientsovercomethistrapby encouragingself-reïŹ‚ectionandpersonalgrowth. Sheteachesthemtofocusontheirown development,creatingarippleeïŹ€ectthatinspires theirteamstodothesame.

PersonalGrowthandSelf-Leadership

ForPeggy,personalgrowthisattheheartof eïŹ€ectiveleadership.Shepracticeswhatshe preaches,constantlyseekingoutnewopportunities tolearnandgrow.

“Ibelieveinsaying‘yes’tonewexperiences,”she says.“It’saboutsteppingoutofyourcomfortzone andmaintainingagrowthmindset.”

Thiscommitmenttogrowthextendstohercoaching aswell.Peggyencouragesherclientstoembrace vulnerability,learnfromtheirmistakes,andstay opentonewideas.Bydoingso,theybecomenot onlybetterleadersbutalsobetterpeople.

PreparingfortheFuture

Astheworldbecomesmorevolatileand unpredictable,Peggyisfocusedonhelpingher clientsnavigatethechallengesofaVUCA(volatile, uncertain,chaotic,andambiguous)environment.

“Ourgoalistobetheenergyboostteamsneed,”she says.“We’reequippingleaderswiththemindset, skillset,andtoolsettothriveinthisrapidlychanging world.”

Throughworkshops,coachingprograms,and communitysupport,Peggyishelpingleadersstay resilientandadaptableinthefaceofconstantchange.

AdviceforEmergingLeaders

Peggy’sadviceforemergingleadersissimplebut powerful: Live by truth, trust, and transparency

“Whenyou’retruthful,peopletrustyou,”she explains.“Andwhenthere’strust,peoplefeelsafe. Thatsafetyleadstovulnerabilityandaccountability.” Bymodelingthesevalues,leaderscancreatea cultureoflearningandgrowththatinspirestheir teamstoachievegreatthings.

ALegacyofLeadership

PeggyTiderman’sjourneyisïŹlledwithquiet determinationandunwaveringpurpose.Overthe years,shehasproventhatleadershipisn’tdeïŹnedby titlesoraccolades—it’sabouttheeverydaychoicesto listen,togrow,andtoleadbyexample.Through StreamlinedCoaching,shehastakenherdecadesof experienceandpouredthemintohelpingothersïŹnd theirstrength,buildtheirconïŹdence,andcreate meaningfulchangeintheirlivesandorganizations.

Peggy’slegacyisn’twritteningrandgesturesor sweepingchanges;it’sinthesmall,powerful momentswhenaleaderïŹndstheirvoice,ateam discoversitspotential,oranorganizationredeïŹnesits culture.Sheknowsthatleadershipchanges everythingbecauseshe’slivedit—andnow,she’s helpingothersdothesame.

“ “
Live by truth, trust, and transparency.

Hitachi Social Innovation is

Founder | ICM Consulting

Iris Kuhnert

The Coach Who Teaches Leaders to See the Human Factor

Theyearis1990.AyoungGermanuniversitystudentnamedIrisKuhnertstepsintothecomplex, hierarchicalworldofcorporateJapan.SheisoneoftheveryïŹrstfemalestudentsfromhercountryto arriveasanintern,apioneerinalandscapethatisbothfascinatingandbewildering.Itis,sherecalls, an Sheistheretostudybusiness “impressive and deep dive learning experience that changed my life forever.” administration,economics,andEastAsianculture,butherrealeducationisinobservingtheintricatedanceof humaninteractioninasettingcompletelyforeigntoherown.

Thisexperience,ofbeinganoutsider,oflearningtonavigateunspokenrules,ofseeingïŹrsthandhowculture shapeseveryaspectofbusiness,wouldbecomethefoundationalchapterinalongandwindingcareer.Itwould leadherthroughmarketing,cross-culturalconsulting,andevenastintasanorganicgreenteaexporter.But ultimately,itwasthisearlyfascinationwiththehumanelementthatwouldguidehertohertruecalling:notjust tobuildbusinesses,buttobuildtheleaderswhomakethemthrive.

Thestoryof andherïŹrm, ,isastoryaboutapivotalrealization:thatinaworld IrisKuhnert ICMConsulting obsessedwithtechnologyandprocess,themostcriticalandoftenoverlookedcomponentofsuccessisthe humanfactor.Itisthestoryofawomanwhohadtogetcoachedherselftodiscoverherownpassion,andwho nowdedicatesherlifetohelpingotherleadersïŹndtheirs.

ThePivotalRealization

AfterhertransformativetimeinJapan,IrisbeganhercareerworkingforaJapaneseorganizationinmarketing andcommunication,evenpublishingherthesisonthecountry’slaborshortage.Butshefeltapulltoworkona moreglobalscale.

Shebegandeliveringworkshopsonovercomingcrosscultural challengesandstartedsupportingEuropeanbasedcompanies inexpandingtheirbusinessthroughoutAsia.Itwasinthisrole, asastrategicconsultanthelpingaGermancompanytripleits turnoverinAsiawithinthreeyears,thatshebegantonoticea recurringpattern.

Iriswouldseebrillianttechnology,ïŹ‚awlessprojectplans,and immensemarketopportunities.Buttimeandagain,she observedthat “if the topic of leadership was not fully developed and skilled, there was always something missing.” It wasaquiet,persistentobservationthatgrewintoapowerful conviction. “I had a pivotal realization,” Irissays. “No matter how advanced the technology was, success ultimately depended on strong leadership. I discovered that without the right leadership in place, even the best innovations could fall short.”

Thisinsightsparkedanewpassion.Itwasnolongerenoughto ïŹxthestrategy;Irisneededtohelpempowerthepeoplewho executedit.Thisintrigueledheronaneweducationaljourney ShetraveledtotheUnitedStatestoenrollinherïŹrstcoach educationalprogram,whichwasfollowedbyamaster’sstudy inorganizationaldevelopmentandacontinuoustwo-year learningprogramtobecomeanaccreditedcoach.Today,sheis aProfessionalCertiïŹedCoachwiththeInternationalCoach Federation(ICF)andamemberoftheAsiaPaciïŹcAllianceof Coaches(APAC),atestamenttoherdedicationtothehighest standardsofcoaching.

TheCoachGetsCoached

Evenasshewasacquiringthesenewskills,Iris’s entrepreneurialspiritwasinfullforce.Inadditiontoher consultingwork,shehadestablishedanotherbusiness, exportingorganicgreenteatoEurope.Shewasasuccessful, multi-facetedbusinessowner.Butitwasduringherowncoach training,whenshewasonthereceivingendofthecoaching process,thatshehadhersecond,morepersonalepiphany.

“During my coach educational program, I received coaching myself, and realized what really drives me, and where my passion is, was leadership development,” Irisexplains.Itwasa momentofprofoundclarity.Irisunderstoodthatwhileher otherventuresweresuccessful,theydidnotignitethesameïŹre withinher Withadeliberatetransitionphase,shemadethe courageousdecisiontoletgoofherotherbusinessinterests andfocusherentireprofessionalenergyonwhatsheloved most:coachingindividualleadersandtheirteams.Itwasthe biggestmilestoneofherpersonaljourney,aconsciouschoice toalignherworkwithherpurpose.

TheArchitectofAwareness

Today,asthefounderofICMConsulting,Iris’sworkis theculminationofthatjourney TheïŹrm’smissionisto “empower individuals and organizations with personalized coaching so that they are equipped with the skills, mindset, and conïŹdence to lead authentically and eïŹ€ectively.” Her visionistocultivatetransformationalleadersworldwide, creatingarippleeïŹ€ectofstrong,visionaryleadership.

Since2004,Irishascoachedglobalexecutivesacrossa vastrangeofindustries,andshehasidentiïŹedthree recurringchallengesthatleadersconsistentlyface.TheïŹrst ismasteringthecomplexityofchange:howtodealwith ambiguityandleadteamsthroughuncertainty

Thesecondisthecriticaltransitionfrommanagementto trueleadership,especiallyonaninternationalscalewhere buildingrelationshipsandhandlingdiversecultural expectationsisparamount.Thethird,andperhapsmost profound,ishelpingleadersovercometheirownlimiting beliefs,whichareoftenrootedintheirupbringingandpast experiences.

Iris’scoachingapproachisuniquepreciselybecauseitis sodeeplyinformedbyherownlife. “What makes me unique as a coach is my commitment to lifelong learning and my personal experience of mastering change, which allows me to empathize deeply with my clients,” shesays. Herownresilience,growthmindset,andauthentic positivitycreateasafe,motivatingenvironmentwhere clientsfeelgenuinelysupported.

Tofacilitatethisjourneyofdiscovery,Irisutilizesasuiteof powerfulassessmenttools,includingLominger’sVoices 360Âź,ExtendedDISC,andFIRO-B.Thesearenot personalitytests,butmirrors. “It is important to reïŹ‚ect how you see yourself, and equally important how others might perceive you,” sheexplains, “because intention and impact are often not the same due to diïŹ€erent personalities.” Thesetoolshelpcreatetheessential foundationofself-andother-awarenessfromwhichall meaningfulgrowthbegins.

Beyondthetools,Irisintegratessignaturecoaching methods,includingstructuredreïŹ‚ectionexercises, systemicconstellations,androle-playingtopracticenew behaviors,andguidedperspective-shiftingconversations. Theseapproacheshelpleadersstepoutoftheircomfort zoneinasafecoachingspace,testnewbehaviors,and buildtheconïŹdencetosustainchangelongterm.

Being optimistic is about embracing the unknown and being able to deal with the uncertainty that comes with it. “

“LowtoMediumSatisïŹed”to“HighlySatisïŹed.”

ClientsoftenemphasizetwoaspectsofIris’sapproach:her abilitytoquicklygraspcomplexsituationsandherbalance betweenempathyandgentlechallenge. “Iris understands me faster than anyone I’ve worked with,” oneexecutive notes. “She gives me the courage to try new approaches while making me feel completely supported.”

Anotheradds: “She helped me see perspectives I would never have considered on my own, and that has changed the way I lead.”

Inoneofherrecentcoachingengagements,Irishasbeen workingwithaleadershipteaminthepharmaceutical industrysinceJuly2024.Whenshestarted,theteamwas highlydysfunctional,ïŹlledwithdistrustandunableto addressconïŹ‚ictingtopics.Withinmonths,theteam experiencedabreakthrough:theycreatedpsychological safety,becameopentovulnerability,andbeganexpressing needsandconcernsintruedialogue.Thisshiftledto increasedeïŹƒciency,better-informeddecision-making,and genuinecollaboration.Accordingtoaninternalemployee survey,satisfactionwithleadershipjumpedfrom “low to medium satisïŹed” to “highly satisïŹed.”

TheHumanFactor

AtthecoreofIris'sphilosophyisthe“humanfactor.”In today’sagileandmatrixedorganizations,sheargues,thisis morecrucialthanever. “Agile thrives on ïŹ‚exible, adaptive teams that can respond quickly to change, which requires strong interpersonal relationships and eïŹ€ective communication,” shesays. “Developing humans is not a linear process; people are not machines.”

IrissharesthestoryofaSalesVP,aclientwhohadbeen highlysuccessfulbutwhosetop-downdecision-making stylehadcreatedadeepdisconnectwithhisteam, leadingtolowengagementandmissedtargets.Through coaching,theVPhadabreakthrough.Aftersixmonths ofcoaching,theSalesVPimplementedanewteam basedapproachtoproblem-solving,leadingtoa22% increaseinquarterlysalesanda40%improvementin employeeengagementscores,asmeasuredbythe company'sinternalsurvey

“Iris helped me realize that my team’s potential was being stiïŹ‚ed by my own top-down approach,” saysthe SalesVP. “Her guidance has been instrumental in creating a more collaborative and eïŹ€ective team.”

This,forIris,isthehumanfactorinaction.

ALeader’sCompass

Iris'sownleadershipstyleisguidedbyaclearsetof internalvalues:passion,fairness,optimism,and learning.Herpassionisevidentinherenergyand persistence.Herfairnesscomesfromadeepneedto explorebothsidesofanyconïŹ‚ict,askingthe “what, how, where, and who questions” tounderstandthe driversandtriggersbehindpeople’sactions.

Heroptimismisaqualitythathas,inherwords, “helped me through the darkest times of my life.” It’sadeep convictionthatthingswillgowellintheend,anability toembracetheunknownandsearchforoptionsno matterhowcomplexthesituation.Andhercommitment tolearningistheengineofherenergy “If there is nothing to learn, it feels like standing still,” Irissays.

Thiscompasshasguidedher throughherowncareerchallenges, frombeingayoungwomanin Japantryingtobecomearespected businesspartner—afeatshe achievedthroughsheer perseveranceandacommitmentto alwaysgoingthe“extramile”—to thedelicateactofbalancingher demandingcareerwithraisingher twowonderfuldaughters.

Lookingahead,hergoalisto continueherworkwithglobal leaders,withanewprojectfocused onhelpingyoung,emerging leadersandstudentsidentifytheir truepurpose.Sheenvisions buildingcommunitiesoffuturereadyleaderswhocanleadacross cultures,industries,andrapidly evolvingtechnologies.

Herownpurpose,itseems,isnow perfectlyclear,anditisalifeshe pursueswithintentionandjoy.She isanavidoutdoorspersonwho loveshikinginthenearby mountainsandridingherhorse. Beinginnature,shesays,givesher thetimeto “ground and recharge my batteries.” Itisinthesequiet moments,awayfromthe complexitiesofthecorporate world,thatsheïŹndstheclarityand energytocontinuehervitalwork ofguidingothersontheirown complexjourneys.

FROM “SECRETARY” TO CEO

The Freight Boss Who Rewrote the Rules

Youdon’tstumbleintoaleadershiproleinamale-heavyindustry. Youtakeit.

Andwhenyoutakeit,youdon’taskforpermission—youbuildyour ownplatform,setyourownrules,andmakesurenoonecanevershrink yourtitleagain.

That’sexactlywhatDianadid.Today,sherunsTexasGlobalServices, afreightforwardingpowerhouseoutofHouston.Thecompanymoves goodsacrossoceans,skies,andborders—anddoesitsowellthatglobal playerstrustthemwithprojectstoocomplexforanyoneelsetotouch.

Buthere’sthepartpeoplemiss:herbusinessdidn’tstartfromaplaceof strategyandcapital.Itstartedfromsurvival.

TheJobSheTookJusttoPaytheBills

Dianawasn’tlookingfora“careermove”23yearsago.Shewasanewly divorcedmomwithtwokids,noworkhistory,andnosafetynet.

Sheneededajob.Anyjob.

Afriendpulledherintoasmall,woman-ownedfreightforwarding company.Shedidn’tknowwhatafreightforwarderwas—andifyou don’teither,here’sthequickversion:

Freightforwardersarethebackstagecrewofglobaltrade.Theymove goodsfromPointAtoPointBacrossland,sea,andair Theycoordinate thetrucks,ships,planes,warehouses,andallthepaperworkinbetween.

It’smessy.It’shighstakes.Andifyouscrewitup,someone’smilliondollarshipmentcanvanishintothinair.

ThatïŹrstjobdidn’tjustteachhertheropes.Ithandedherablueprintfor survivalinamale-dominatedindustry.Shelearnedhowtospeakupin roomswherehervoicewasn’texpected.Shelearnedhowtonegotiate withoutblinking.ShelearnedthatconïŹdenceisn'tabouthowloudyou are—it’saboutknowingyourworthandrefusingtoundersellit.

TheMoveThatAlmostBrokeHer

Yearslater,Dianajoinedaformercolleague— someoneshehadmentored—athisnewfreight forwardingcompany.Sheworkedoncommissionand crushedit.

Butthecommutewasbrutal.Twohourseachway,every day.Healthproblemsstartedpilingup.Sheknewshe couldn'tkeepupthatpaceforever.

Herhusband,whohadanITandbookkeeping background,keptsaying, "Start your own company. You can do this.”

Shekeptsayingno.

Why?Becauselikemostpeoplestandingattheedgeof entrepreneurship,shesawthecliïŹ€,nottherunway.She didn'tknowaccounting.Sheworriedaboutcapital.She wasn'treadytogambleherstabilityonahunch.

ThencamethemomentthatïŹ‚ippedtheswitch.

TheTitleThatLitaFire

Atabusinessevent,thatsamecolleague—theoneshe hadtaughteverything—introducedherashis secretary

Nothispartner.Nothisright-hand.Noteven"headof operations.”

Secretary.

Itwasn’tjustinaccurate.Itwasdismissive. Itwasthekindofpublicundercuttingthat eitherbreaksyouorforcesyoutobuild somethingsoundeniabletheycanneverbox youinagain.

Dianawenthomeandtoldherhusbandshe wasready.

TexasGlobalServicesWasBorn

Startingwasn’tglamorous.Ittookmonthsto securetheFederalMaritimeCommission license.HerhusbandbuilttheïŹrstwebsiteand handledSEOsoclientscouldactuallyïŹnd them.

CashïŹ‚owwasanightmare.Youcan’tmove bigfreightwithoutbigmoney,andbanks aren’texactlyeagertofundasmall, woman-ownedstartupinamale-heavy industry.Shehustled.Shereinvestedevery cent.Shefoughtthroughlostcargo,botched supplierdeals,andratesthatcutmarginsrazorthin.

Mostpeoplequitintheearlyyears.

Shedidn’t.

TheFive-YearRule

Here’sthetruthnobodywantstotellyou:most businessesdon’thitrealstabilityuntilyear ïŹve.

Bythen,TexasGlobalcouldfunditsown shipmentswithoutbeggingforoutside ïŹnancing.Theygotbetterrates.Clientscame backandreferredothers.Thephonestarted ringingwithoutherhavingtochaseeverylead.

Forthelastthreeyears,thecompanyhasn’t justbeenstable—it’sbeenstrong.

TheLessonsThatTurnEmployeesinto Owners

Ifyou’resittingwhereDianasatyears ago—underpaid,undervalued,and overworked—here'sherno-ïŹ‚uïŹ€playbook:

Trucking

· Seetheopportunityinsidethejobyouhate. ThatïŹrstjobyouthinkis“beneath”you?Treatitlikepaidtraining. Learntheindustryinsideoutsonoonecantellyouyou'renotqualiïŹed later.

· Watchhowthebestoperatorsmove. Dianalearnedfromwomenwhodidn’tapologizefortheirexpertise. Studyhowtheytalk,howtheynegotiate,andhowtheyhandleconïŹ‚ict. You’llneedthosetools.

· Don’twaitforperfectconditions. Ifyou’rewaitingfor“therighttime,”you’regoingtobewaiting forever.Dianastartedwithnoaccountingskills,nocapitalcushion, andnoroadmap.

· Usedisrespectasfuel.

The“secretary”commentcouldhavebeenagutpunchthatknocked herout.Instead,itbecameherlaunchbutton.

· Survivelongenoughtogetgoodrates. Freightforwardingisagameofmargins.It'sthesameinmany industries—yourleverageincreaseswithtimeandprovenreliability Stayalivelongenoughtogetthatleverage.

WhyHerStoryHitsDiïŹ€erent

Plentyofpeoplestartcompaniesbecausetheyseeamarketgaporsmella bigpayday.That’snotDiana’soriginstory.

Shestartedbecausesherefusedtoletsomeoneelsewritehertitleforher

Andbecauseofthatdecision,hercompany nowmovesprojectsthatmostpeopleinthe industrydon’thavethestomachfor High-stakes,high-complexity,highresponsibilityshipments—andshe’sbuilt ateamthatthrivesonmakingthe impossiblehappen.

IfYou’reThinkingAboutStartingYour OwnThing

Youdon’tneedtobeready Youneedtobe willing.

WillingtotaketheïŹrstuncomfortablestep. Willingtostayinthegamewhentheearly yearstestyou.

Willingtolearneverythingyoudon'tknow andadmitwhenyouscrewup.

Mostofall,youneedtobewillingtobet onyourselfbeforeanyoneelsewill.

Dianadid.Andshe’sproofthattheperson theyunderestimatetodaymightjustbethe onetheyanswertotomorrow.

Ocean Freight
Air Freight

J ohanna G ani

Johanna Gani

JohannaGani

isadynamicand visionaryleader,currentlyservingasthe CEO GrantThorntonIndonesia of HercareeratGrantThorntonIndonesia beganin1993,andshehasbeeninstrumentalin drivingitsgrowthandinnovation.Since becomingtheManagingPartnerin2007, Johannahastransformedtheorganization, leadingateamofyoungprofessionalsin2011to redeïŹnetheirbusinessapproaches.

GrantThorntonIndonesiahasïŹ‚ourishedunder Johanna’sleadership.TheïŹrmnowboasts31 partnersanddirectors,andadedicatedteamof over700staïŹ€members,allcommittedtohelping clientsreachtheirgrowthgoals.Johanna’s strategicvisionandsteadfastcommitmentto excellencehavebeeninstrumentalinthis success.

Johanna’sprofessionaljourneyisbuiltonasolid academicfoundation.SheearnedherAccounting degreefromTrisaktiUniversityinJakarta, Indonesia,in1991.Thisrobusteducational backgroundhassigniïŹcantlyshapedher professionalaccomplishmentsandcontinuesto informherleadershipstyleandbusinessacumen.

NurturingGrowthandCollaboration

AsCEO,JohannadirectstheïŹrm’soperations, ensuringconsistentgrowthandinnovation.Her dailyresponsibilitiesincludemanagingthe company,engagingwithGrantThornton’sglobal networkandmemberïŹrms,andservingonthe IndonesianInstituteofCertiïŹedPublic Accountantsboard.

Herrolealsorequiresregularinteractionwithvarious stakeholders,includingprivateequitygroups,lawïŹrms,andother organizations.Theseinteractionsarevitalforestablishingrobust networksandencouragingcollaborationsthatdrivetheïŹrm forward.

OneofJohanna’smostgratifyingresponsibilitiesisguidingGrant ThorntonIndonesiawiththeirdedicatedemployees,fondlyknown asGT-Zens. “I love seeing our ïŹrm grow alongside our talented team,” shesays.Johannatakesimmenseprideincultivatinga cultureofcollaborationandinnovation,characterizedbyahandsonapproachandadedicationtounlockingthepotentialwithinher team,drivingbothindividualandcollectivesuccess.

UnlockingPotentialthroughExpertiseandCollaboration

GrantThorntonIndonesia,aleadingglobalorganization,oïŹ€ers assurance,tax,andadvisoryservicestoadiverseclientbase. Establishedin1993andrestructuredin2011,theïŹrmemploys over700dedicatedindividuals.Theseprofessionalshelpdynamic organizationsunlocktheirgrowthpotential.

ProactiveteamsatGrantThorntonleveragetheirknowledge, insights,experience,andintuition.Theyaddresscomplexissues anddeliversolutionsfornationalandmultinationalcompanies, publiccorporations,andstate-ownedenterprises.Morethan 73,000teammembersfrommemberïŹrmsinover150countries collaboratewithGrantThorntontopositivelyimpactclients, colleagues,andcommunities.

GrantThorntonIndonesia’sExpertiseacrossKeyIndustries

GrantThorntonIndonesiatackleskeychallengesacrossindustries, particularlyConsumerProducts,IndustrialProducts,Business Services,aswellasTechnologyandMedia.Eachindustryfaces uniquehurdles,butcommonpainpointslikemarketsaturation, shiftingconsumer

preferences,supplychaindisruptions, andclientretentionplaguemanyof them.

Strategicplanning,agility,anda customer-centricapproacharethekeys toaddressingtheseissues.Companies thatconquerthesechallengeswill thriveintoday’sfast-pacedbusiness environment.GrantThorntonhelps businessesconquerthesechallenges andthriveintoday’sfast-paced environment.

LeadershipChallengesand TransformativeVision

Johanna’scareerjourneypresented signiïŹcantchallengesthatmoldedher leadershipstyle.Amajorhurdlewas uniting18partnersatGrantThornton Indonesia.Aligningthemwiththe organization’svisionandmission requiredfosteringasenseofbelonging andanopenculture.Johanna envisionedtransformingthe organizationintoonethatembraced changeandopen-mindedness,aspirit sheadoptedfromGrantThornton’s “Go Beyond”.

Balancinggrowthandqualityfor sustainable,proïŹtabledevelopment presentedanotherchallenge.Johanna addressedthisbypromoting continuousimprovementand collaboration. “We aim to transform our organization to be open-minded and adaptive to change,” shedeclared, underscoringhercommitmentto innovationandresilience.

NurturingaCollaborativeand InclusiveWorkCulture

Johannaprioritizesacollaborativeand inclusiveworkenvironment,valuing theuniqueperspectiveseachteam memberbrings.Shebelievesthis fostersinnovationanddrivessuccess, asevidencedbyherquote:

“Open communication and active participation from everyone are key.”

Toachievethis,Johannacultivates anatmosphereofopensharing, encouragingfreeexchangeofideas andfeedback.Diversityand inclusionareparamount,asshe recognizesthepowerofvaried viewpointsingeneratinginnovative solutions.

Furthermore,Johannaempowers youngGT-Zens,nurturingtheir potentialandencouragingthemto becomeboldleaders.Shefostersan environmentwheretheycan conïŹdentlyvoicetheirideasand drivepositivechange.

Future-prooïŹngBusiness StrategiesintheEvolvingAPAC Landscape

Johannapinpointskeybusiness trendsandopportunitiesinthe boomingAPACregion.Currently, theseincludedigital transformation,e-commerce explosion,sustainablepractices, healthcareinnovation,renewable energy,cross-bordertrade,and smartcitydevelopment.

Lookingforward,Johannapredicts dominanttrendswillcenteraround artiïŹcialintelligence,automation, 5Gconnectivity,greenïŹnanceand sustainableinvesting,healthcare technology,andcross-border e-commerce.

TothriveinthisevolvingAPAC market,Johannainsistscompanies mustembracethreekeydrivers: innovation,sustainability,and digitaltransformation.Staying aheadofthesetrendsiscriticalfor competitivenessandrelevance,she emphasizes.

MaintainingBalancethrough DiverseHobbiesand CommunityEngagement

Johannabalancesworkandlife throughdiversehobbiesand communityinvolvement.Juggling professionalresponsibilitiescanbe tough,butsheïŹndswaysto de-stressandstayenergized.

Amulti-tasker,Johannaloves walkingherdogsinthegarden beforeworkandspendingquality timewiththemonweekends.This earlystartleveragesthecompany’s hybridmodel,lettingherunwind beforedivingintowork.

Johannaalsoactivelyengagesin communities,likeabookclubthat fuelsherreadingpassion.Thisnot onlyprovidesrelaxationbutalso fostersnetworkingandsharinglife experienceswithmembers, especiallyyoungpeopleseeking professionalgrowth.

GuidingPrinciplesforAspiring Leaders

JohannaoïŹ€ersaspiringleaders powerfulguidance:prioritize responsibilitiesandvalues.Seek balanceandmakemeaningful contributions,sheurges.These contributionsshouldenrichboth yourownlifeandthelivesof thosearoundyou.

“Balance is key,” Johanna emphasizes.Focuson contributions,notjustpersonal gain.Upholdintegrityand prioritizecommitments,including family Thesearepillarsofsuccess andfulïŹllment,shesays.By followingtheseprinciples, aspiringleaderscancreatelasting beneïŹtsfortheircommunityand beyond.

“
“

THE CREATIVE ADVANTAGE CEOS DON'T TALK ABOUT— BUT USE RELENTLESSLY

Mostleadersspendtheirentirecareerssqueezingcreativityinto

calendars,productivityhacks,andperformancemetrics.The irony?Themostsustainable,explosivecreativitydoesn’t comefromdoingmore.Itcomesfromaligningwiththesamecyclesthat havedrivennature,agriculture,andancienttradeforthousandsofyears.

You’vealreadyseenitworkinmarkets—boomandcorrection.You’ve seenitinsports—trainingandrecovery You’veseenitineconomies, fashion,andevenpolitics—growth,plateau,decline,renewal.

Thequestionis:Whydon’tyourunyourcreativeoutputthesame way?

I’llshowyouhowtouseseasonalandlunarcyclesaslevers—notas feel-good“naturewisdom,”butaspractical,ROI-driventoolstosharpen yourcreativedecision-making,productlaunches,andbrandmomentum.

TheSeasonalModelofCreativeOutput

Thinkofyouryearlikeafour-quarterbusinessplan—exceptinsteadof revenuegoals,you’reoptimizingcreativeintensity.

Spring:SeedingandMarketEntry

· Ideagenerationandpositioning

PrimaryObjective:

· Launchpilotprojects,testconcepts,prototypemarketing Action: campaigns

· WhyItWorks:Consumerpsychologypeaksinspringtowardoptimism andopennessto“new.”Yourinternalenergymirrorsthis— neurologicalstudiesshowincreaseddopaminewithmoredaylightand warmerweather,whichenhancesdivergentthinking(thekindyouneed forbigideas)

· CEOMove:Usespringtointroducenew messaging,products,orinitiativeswhenaudiences areprimedforfreshstarts.Thisiswhenyourun controlled experiments—notwhenyouscale.

Summer:ExpansionandBoldPlays

· PrimaryObjective:Maximizereachand capitalizeonmomentum

· Action:Scalewhatworkedinspring.Pushinto biggermarkets.Executehigh-visibility campaigns.

· WhyItWorks:Summertriggershighersocial interactionratesandpurchaseintentinmany markets.Yourownenergytendstosustainlonger workbursts.

· CEOMove:Thisisnotthetimeto“try” something.Thisisexecutionseason.Deploy budgets,activatepartnerships,andgetvisible.

Autumn:ReïŹnementandHarvest

· PrimaryObjective:Consolidategainsand preparefortransitions

· Action:ReviewKPIsfromspring/summer projects,cutnon-performers,optimizewinners.

· WhyItWorks:Consumersstartnarrowingfocus aheadofyear-end.Yourowncognitionshifts towardanalyticalthinkingwithshorterdaylight —greatforediting,restructuring,andcutting waste.

· CEOMove:Useautumntoreposition,improve operationaleïŹƒciency,andinvestinsystemsthat willsustainyournextgrowthphase.

Winter:StrategicRetreat

· PrimaryObjective:Regroup,reïŹ‚ect,anddesign yournextgrowtharc

· Action:Stepback.Deep-divedataanalysis.Read. Research.Networkselectively

· WhyItWorks:Winterforcesslowerenergy Thebrainrespondswelltoperiodsoflower stimulation—thisiswhenproblem-solving capacityimprovesforcomplex,long-horizon challenges.

· CEOMove:ProtectthistimeïŹercely ThepayoïŹ€ isn’tinstant—buttheideas,strategies,andpivots seededinwinterwilldriveyournextspring’s breakthroughs.

TheLunarCycleasaMicro-CycleAccelerator

Seasonsgiveyouthe macro rhythm.Themoongives youthe micro.Eachmonthcarriesabuilt-increative waveyoucanride—orignoreatyourcost.

NewMoon:Initiation

· CEOApplication:Thisisyourmonthlyreset. Launchsmall-scaleinitiatives,setgoalsfora sprintcycle,andmapdeliverables.

· BestUse:Announceinternally,notexternally Focusonalignmentandintention.

WaxingMoon:Acceleration

· CEOApplication:Pushproduction,hit milestones,andengageteamsinforward momentum.

· BestUse:Marketingpushes,investorupdates, hiringannouncements.

FullMoon:PeakVisibility

· CEOApplication:Releasemajorannouncements, hostkeyevents,presenttostakeholders.

· BestUse:Leverageheightenedattention— butonlyforpolished,high-impactoutputs.

WaningMoon:Consolidation

· CEOApplication:Auditperformance,complete deliverables,closedealsquietly.

· BestUse:Tidypipelines,resolvebottlenecks, releaseunderperformingassets.

WhyThisWorksforHigh-LevelLeaders

· ItStopsBurnoutBeforeItStarts

CEOsandfoundersoftenmistakesustainedoutput forstrength.Natureprovesotherwise—nothing bloomsyear-roundwithoutdying. ThisapproachembedsrestandreïŹ‚ectionintoyour workïŹ‚owwithoutlosingproductivity

· ItSharpensTiming—YourHiddenMultiplier Creativityisnotjustwhatyouproduce,but when youreleaseit.Seasonalandlunartimingisthe diïŹ€erencebetweenlaunchingaproductintoan audiencereadytobuy
versusonestillasleep.

· ItForcesResourceAllocationDiscipline

Ifyoufollowthesecycles,younaturallybudget high-intensityresourcesforpeakphasesand conservethemduringlow-intensityones.It’s creativecashïŹ‚owmanagement.

· ItIncreasesStrategicPatience

Mostleaderskillideastooearlyorpushthem toolate.Thismodeltrainsyoutoletinitiatives mature—noprematurescaling,nostale launches.

Implementation:The90-DaySeasonalSprint Framework

Ifyouwanttooperationalizethiswithout overhaulingyourentireplanningprocess:

· PickYourAnchorDate

Decidewhenyour“creativespring”starts. ThiscouldbeJanuary(calendaryear),April (ïŹscalyear),oralignedwithindustryevents.

· AssignOneCoreCreativeGoalPerSeason

Nostacking.Onemacroobjectiveperquarter —e.g.,spring=launch,summer=scale, autumn=optimize,winter=design.

· OverlaytheLunarCycle

Usethenewmoonforgoal-settingandsprint launches,fullmoonforhigh-visibilityoutputs, andwaningphasesforcleanup.

· IntegrateMetrics

· Spring:idea-to-testratio

· Summer:engagement/ROIgrowth

· Autumn:cost-per-outputimprovement

· Winter:strategicreadinessscore

· ReviewAnnually

Treatthislikeacapitalinvestment—analyze returns,adjustforyourmarket,andreïŹne.

CaseExample:ACreativeAgencyCEO

Iworkedwithacreativeagencyfounderwho struggledwithfeast-or-faminecycles. Wealignedherteam’sworkïŹ‚owto seasonal/lunartiming:

· Spring:Rolledoutboldcampaignsforemerging clients

· Summer:Pushedthosecampaignsintonew geographies

· Autumn:CuttwounproïŹtableservicelines,reïŹned coreoïŹ€ers

· Winter:Builtanewthoughtleadershipplatform behindthescenes

Within18months,revenuestabilized,creativeburnout dropped,andherlaunchsuccessratedoubled. Shedidn’tworkmore.Sheworked in season

TheStrategicEdgeMostWillMiss

Mostleaderswillskimthisandthink, “Interesting, but not urgent.”

They’llkeepforcingQ4launchesthatdieinthemarket, drainingteamsinsummerwhenattentioniselsewhere, andproducingïŹ‚atcampaignsyear-round.

Buttheoneswhointegratethis?They’lltimeproduct cycleswithnaturalmarketreadiness.

They’llprotecttheirpeakcreativeenergyinsteadof bleedingitout.

They’llexecute when it matters most —andstay invisiblewhenit’sstrategicallyright.

YourNextMove

Lookatyournext12months.

· Wherecanyoupullbackwithoutlosingground?

· Wherecanyouplantseedsinsteadofforcinggrowth?

· Wherecanyoudoubleyourpresencewhenenergyis naturallyhigh?

Runyourcreativitylikeacrop.Plantinspring.Expand insummer.ReïŹneinautumn.Restinwinter.

Overlaythelunarmicro-cycles,andyouhaveacreative operatingsystemthat’solderthancapitalismandsharper thananyproductivityapp.

Theleaderswhomasterthiswillownthetiminggame. Andinbusiness,timingisn’teverything—it’sthe onlything.

Kirk Neal

Empowering Trade Entrepreneurs to Build Businesses That Work for Them

Kirk Neal is best known for helping tradespeople

transition from working “IN” their business—being on the tools—to working “ON” their business in a more operational role.

“Great businesses aren’t born; they’re built, brick by brick, decision by decision.” KirkNeal,theHeadBusiness CoachatUpScaleBusinessCoaching,livesandbreathes thisphilosophy.Startinghiscareerasanelectricianandlater navigatingthechallengesofoperationsmanagement,Kirk discoveredhistruecallingincoaching—redeïŹningwhatit meanstoempowertradeandservice-basedentrepreneurs.

AtUpScale,Kirkismorethanacoach;heisatrusted partnerhelpingbusinessownersshiftfromworking“IN” theirbusinessestoworking“ON”them.Hisapproach combineshands-onmentoring,practicaltools,andafocus onwhattrulymatters—proïŹtability,sustainability,and freedomforhisclients.

“In business — especially in trades — your relationship with risk often determines not just your level of success but the freedom and fulïŹllment you experience along the way,” says Kirk.

ReadontodiscoverhowKirkNealisturningbusiness coachingintoacatalystforlastingsuccess.

BusinessAPAC:Yourcareerjourneyhasbeenquite diverseandinspiring.Whatinspiredyourtransition frombeinganelectriciantobecomingabusinesscoach?

Kirk:MyjourneybeganaftercollegewhenIstartedan apprenticeshipasanelectrician.OnceIqualiïŹed,Iwas fortunatetostepintoanoperationsmanagerrole,whichgave memyïŹrsttasteofrunningabusiness.

Thoseyearswereinvaluable—theytaughtmehowto manageteams,streamlineoperations,andfocuson deliveringexceptionalcustomerservice.

WhileIenjoyedtheoperationalside,Ifeltastrongpull towardhelpingothersintheindustry Thisledmeto coaching,whereIdiscoveredmytruepassion—guiding tradebusinessownersthroughthechallengesofrunning andgrowingtheirbusinesses.

Istartedcoachingin2019withTradiesSuccess AcademyinPerth,whereIworkedcloselywithtrade businessownerstoreïŹnetheirstrategiesandsystems. Overtheyears,I'velearnedthateverybusinessis unique,butmanychallengesareuniversal—sales, leadership,andmindset.

Now,asacoachwithUpScaleBusinessCoachingbased inByronBay,Ifocusonhelpingclientsautomateand systemizetheiroperations.Mypassionliesinseeingthe transformations—notjustintheirbusinessesbutintheir lives.Whenaclienttellsmethey’vereclaimedtimeto spendwiththeirfamilyorïŹnallyfeelincontroloftheir business,it’sgratifying.

It doesnt matter what industry youre in or what role you hold everyone is in sales.
Head Business Coach

BusinessAPAC:TellusaboutUpScaleBusiness Coaching.WhatspeciïŹcchallengesdoyouaddressfor yourclients,andwhatmakesyourapproachunique?

Kirk:AtUpscale,wespecializeinhelpingtradeand service-basedbusinessownerstransitionfromworking“on thetools”toadoptinganoperatormodel.Fromthere,we guidethemtowardautomatingtheirbusinessesor preparingforasuccessfulsale.Weprideourselveson oïŹ€eringafullsuiteofmentoring,coaching,and consulting.

Typically,weseemostcoachingorganizationstransitionto large-groupcoaching.Whilewecertainlyhavealarge groupcomponentinouroïŹ€ering,weprideourselveson buildingamodelthatretainsamoreintimateone-on-one ortwo-on-oneexperience.Eachclientworkscloselywitha headcoachwhounderstandstheiruniquecircumstances. Fortnightlymeetingswiththatcoachhelpthemstay focusedonprioritiesandholdthemaccountablefortaking thenecessaryactiontoachievetheirgoals.

BusinessAPAC:Howdoyouensureconsistentquality andsupportasyourclientbasegrows?

Kirk:We’vedesignedamodelthatensureseveryclient receivesthehighestlevelofsupport,regardlessofour growth.Weobservestrictcoach-to-clientratiossothatas thebusinessgrows,thequalityofourproductandservice ismaintained.

Moreover,wetrulybelieveinpracticingwhatwepreach, somanyoftheframeworksweusetohelpourclientsgrow arethesameframeworksweusein-house.Thisalignment strengthensourcredibilityandensureswestayinnovative andeïŹ€ectiveinourmethods.

BusinessAPAC:Couldyousharesomeofthekeyareas youfocusonwithclientsduringtheirbusinessjourney?

Kirk:Ourprocesscoversthefullspectrumofthebusiness journey.Itstartswithestablishingclear,achievablegoals usingSMARTframeworksandthenmovesintocreating actionableplansforgrowth.Forexample,wehelpclients developmulti-layeredlead-generationstrategiestoboost theirpipelines.

Fromthere,wefocusonteammanagementandbuildinga strong,positivecompanyculture.Finally,weguideclients throughadvancedstages,whetherit'sautomatingprocesses foreïŹƒciencyorpreparingthebusinessforsale.

BusinessAPAC:AsaHeadBusinessCoach,whatare yourprimaryresponsibilities,andhowdoyouaddress leadershipdevelopmentwithyourclients?

Kirk:AsaHeadBusinessCoach,myprimaryroleisto workdirectlywithclientstodevelopanimplementation plantoacceleratetheirbusinessgrowth.Iprovide fortnightlyactionstepsandaccountabilitytoensuretheir eïŹ€ortsarefocusedonthekeyprioritiesformovingtheir businessforward.

Leadershipisacrucialskill.Anorganizationwillonly growtothelimitationsofitsleadership.Byworkingwith businessownersthroughouttheirjourney,fromstart-upto automation,wewitnessthisdevelopmentïŹrsthand.

Thekeyleadershipmetricswefocusonare:

● StaïŹ€retention:Thisisthesecondbiggestkillerof businessgrowthbehindcashïŹ‚ow

● Onboarding/onrampingtime:Howquicklyanew employeeachievesoperationaleïŹ€ectiveness.

● Innovationimplementation:Icallthis“business agility,”orhowwellateamrespondstochangesand shifts.

BusinessAPAC:You’reknownforhelping tradespeopletransitiontheirroleswithintheir businesses.Canyousharesomeofthemostrewarding outcomesyou’vewitnessed?

Kirk:I'mprobablybestknownforhelpingtradespeople transitionfromworking“IN”theirbusiness—beingonthe tools—toworking“ON”theirbusinessinamore operationalrole.Weconsistentlyhelpbusinessesachieve recordmonths,quarters,andyearsinbothrevenueand proïŹt.

Forme,someofthemostmeaningfulsuccessstoriesare whenIreceivemessageslike,“Yousavedmybusiness. Withoutyourhelp,Iwasdestinedforfailureandbeing forcedtogobackandworkforsomeoneelse.”

BusinessAPAC:Whatchallengesdidyoufaceinyour careerjourney?Howdidyoutacklethem?

Kirk:Likealotofcoaches,theearlydayswereïŹlled withbattling“impostersyndrome.”Youhavetoproveit toyourselfbeforeyoucanbelieveinyourself,andyou needtobelieveinyourselfifyouwantotherstobelievein you,too.

Morerecently,theCOVIDpandemicpresentedanintense andpressurizedchallenge.Mostofmyclientswereunsure iftheycouldgotowork,whattheyweregoingtodowith theirteams,orhowtheywouldmakeendsmeet,allwhile thelandscapewaschangingalmostdaily

However,providingsupportandguidancethroughthat timewasamassiveprivilege.Andthankfully,manyofour clientsnavigatedthroughitandfoundgreatsuccessinthe post-COVIDeconomy.

BusinessAPAC:Whatareyourplansfor2025and beyond,bothpersonallyandforUpScaleBusiness Coaching?

Kirk:Onapersonallevel,2025willbeabigyear,witha focusonstagepresentationsandliveevents.Ilovethe impactthatcanbecreatedwhenworkingwithalive audience.WehaveanationaltourplannedacrossAustralia toreachandhelpmorepeople.

Asforthefutureasawhole,themodernAIworldopens manyexcitingopportunitiesforourclientsandthe coachingarena.Iseethebiggestimpactforourclientsis intheconsumerpsychologyspace,enablingthemto analyzelargeconsumerbuyingdatasetstounderstand whatproductsandservicesdiïŹ€erentclientavatarsare buyingrightnow,ensuringtheyalwayshaveastrong “product-marketïŹt.”

BusinessAPAC:Howdoyouapproachwork-life balance?

Kirk:Work-lifebalanceisalwaysdiïŹƒculttomanage.For me,balancecomesfromeïŹ€ectivecommunication—having opendiscussionswithmyfamilyaboutmywork commitmentsindiïŹ€erentseasons.Similarly,I’mopenwith ourteamaboutwhatmattersmosttomeandmyfamilyso thatIcancreateahigh-energyimpactinbothareasoflife.

BusinessAPAC:Whatkeyadvicewouldyougiveto aspiringbusinessleadersandentrepreneurs?

Kirk:Myadviceistofocusonthreeskillsetsthatcan alwaysbeimprovedupon.Themomentyouneglect developmentintheseareas,you’llïŹndyourselfstagnating andslidingbackward.

1.Sales:Itdoesn’tmatterwhatindustryyou’reinorwhat roleyouhold—everyoneisinsales.Peoplewiththe bestsalesskillswillalwaysachievethegreatestsuccess.

2.Leadership:Thisskilltranscendsallaspectsoflife, fromgettingthemostoutofyourteamtoraising childrenandhavingfulïŹllingrelationships.

3.Mindset:Mindsetiseverything.Thepersonyouspeak tomostisyourself,sobekindtoyourself. Understandingyourselfandknowinghowtoprotect yourmentalspaceiscriticaltonavigatingthechallenges thatlifeandbusinesswillthrowatyou.

The Unpolished StoryThat Builds Your Influence

Foundersspendmillionstryingto craft“theperfectstory.”They hireagencies,shootcinematic videos,polisheverylineuntilitshines.

Thentheywonderwhyitdoesn’tconnect.

Here’sthetruthmostPRdeckswon’ttell you:thestorythatearnsinïŹ‚uenceisrarely theoneyou’vepolished.It’stheone you’velived.

TheBoardroomLessonNobody PreparesYouFor

Afewweeksago,Isatinaroomwith ïŹfteenhigh-performingfounders.We werethereforstrategy,nottherapy.Yet oneperson—withoutaslidedeck,without the“approved”brandnarrative—tolda raw,unscriptedaccountofthemomenther businessalmostfolded.

Shedidn’t“present.”Shetalked.She describedtheweekshehadtochoose betweenmakingpayrollandpayingher mortgage.Sheexplainedexactlyhowshe calledhersupplierandnegotiatedtermsto buyherself48hours.

Itwasn’tpretty.Butthetablewentsilent.

That’swhenithitme:yourinïŹ‚uence startswhereyourpolishends.

WhyWeHidethePartPeopleNeedMost

MostleadersknowtheirrĂ©sumĂ©versionoftheirstory—the LinkedIn-approvedbulletpoints:

· Grewrevenueby300%.

· Expandedtothreecontinents.

· FeaturedinForbes.

Buttheycutthesentencesthatmatter:

· Spentsixweekssleepingonafriend'scouchtosavethe business.

· Spentfouryearssellingaservicenoonewantedbefore ïŹndingproduct-marketïŹt.

· Nearlyquitthenightbeforethebigbreak.

Wecutthembecausethey’remessy.Wecutthembecause they’renot“on-brand.”

Theirony?Thosearetheexactlinesthatmakeyoubelievable.

TheStrategicRiskofStayingPolished

Here’sthecostofstaying“safe”withyourstory:

1.Yousoundlikeeveryoneelse.Polishedfounderbiosare interchangeable.

2.Youcreatedistance.Peoplecanadmireperfection,butthey rarelytrustit.

3.Youloseleverage.Investors,clients,andpartnersleanin whentheybelieveyou’vebeentestedandsurvived.

EveryCEOIrespectusesstoryasatool—notasahighlight reel.

HowtoFindthePartofYourStoryThat MovesPeople

Forget“crafting”foraminute.Gostraighttothe eventsthatfeltriskytosayoutloudatthetime. Askyourself:

· WhathappenedthatchangedthewayIrunmy business?

· WhendidIhavetomakeadecisionthatcost memorethanmoney?

· Whatmistaketaughtmesomethingno spreadsheetcould?

Thosearethepointsofconnection.That’sthe materialpeoplerepeatwhentheytalkaboutyou inroomsyou’renotin.

TheRealRoleofVulnerability

Wemisusetheword“vulnerability”inbusiness. It’snotaboutoversharingoremotionalcatharsis.

It’saboutstrategictransparency—sharingenough ofthetruthtomakethelessonundeniable.

Here’stheïŹlter:Ifthepersonacrossthetablecan applywhatyoulearnedtoavoidamistake,or takeacalculatedriskfaster,it’sworthtelling.

Ifit’sjustforshockvalue,saveitforthememoir.

CommunityIsn’tJustComfort—It’s Currency

Onefounderinthatroomsaidsomethingthat stayedwithme:

“Ididn’tcomeheretobeinspired.Icamehereto rememberI’mnottheonlyoneintheïŹght.”

That’swhypeercommunitiesmatter.Not becauseyou“feelseen,”butbecauseyouget operatingintelfrompeoplewho’vesurvived whatyou’reinrightnow

Whenyoutellthetrueversionofyourstory insideatrustedcircle,twothingshappen:

1.Yougetthestrategiesthataren’tinbooks. 2.YoubuildalliancesthatturnintodealïŹ‚ow, partnerships,andbackchannelintroductions.

ThisiswhyeveryseriousfounderIknow investsingettingintherightrooms—notjust forvisibility,butforsurvival.

TheBusinessCaseforTellingtheRealStory

I’vewatchedleaderstripletheirspeakingfees, closeseven-ïŹgurecontracts,andlandmedia features—notbyaddingmoresuccessstats,but byrevealingtheturningpointsbehindthem.

Themechanicsaresimple:

· Rawdetailmakesitmemorable.“Iwas downtomylast$412”stickslongerthan“we werestrugglingïŹnancially.”

· SpeciïŹcitysignalstruth.Peopleinstinctively truststorieswithdates,numbers,andreal stakes.

· Strugglesignalscredibility.Ifyou’vebeen throughit,youcanhelpothersnavigateit.

YourstoryisnotPRïŹ‚uïŹ€.It’sanassetwitha measurableROI.

IfYou’veBeenEditingYourselfDown

ConsiderthisyourpushtostopsandingoïŹ€theedges.You don’tneedadramaticoverhaul.Youneedtoreintroducethe humanstakesintoyourorigin,yourturningpoints,andyour currentplay.

Trythis:

· Identifyonestoryyou’vebeenavoidingbecauseitfeelstoo raw

· Writeitinbulletpoints—justthefacts,noadjectives.

· Decidewhichpartsconnecttothevalueyoudelivernow.

· Shareitinaroomwherethereturncouldbereal—whether that’sasalesmeeting,investorpitch,orstrategicpeergroup.

FinalWord

Yourpolishedstorymaygetpolitenods.Yourrealonewillget remembered,repeated,andrelayedtodecision-makersyou’ll nevermeet.

Inbusiness,beingknownisn’tabouttellingpeoplewhat you’veachieved—it’saboutshowingthemwhatyou've survived,andhowthatshapesthewayyoulead.

Don’twaitforpermission.Don’twaitforthe“right”moment. Therightmomentistheoneyoudecidetostophidingthepart thatmakesyoucredible.

LifttheïŹlter Tellthetruth.That’showinïŹ‚uencestarts.

The Conscious Architect

SAMEER KAMBOJ Building Empires

with Purpose

Today’s entrepreneur must be a conscious leader, building a business that serves not just their own ambitions, but also contributes to a better world.

ProïŹtability and purpose are not mutually exclusive they are mutually reinforcing

Thebusinesslandscapeis shifting.Today’s entrepreneursarefacinga worlddemandingmorethanjust quarterlyproïŹtsandshareholder returns.Stakeholders–customers, employees,communities,andeventhe planet–areincreasinglyseeking businessesthatalignwiththeirvalues, contributepositivelytosociety,and operatewithintegrity Attheforefront ofthistransformativewaveisSameer Kamboj,FounderofSKC.world,a Delhi-basedglobalplatformdedicated tofostering“conscious entrepreneurship.”

Kambojisn’tjustanotherbusiness coach;he’saseasonedbusinessmentor withovertwodecadesofexperience, guidingthousandsofentrepreneurs, CEOs,andpromotersacrossdiverse industries.

Heisanarchitect,meticulouslydesigningframeworks andstrategiestohelpentrepreneursandcorporate housesbuildbusinessesthatarenotjustsuccessfulin thetraditionalsense,butprofoundlysigniïŹcant.His philosophy,deeplyembeddedwithinSKC.world, centersaroundtheideathattrueandlastingbusiness successisinextricablylinkedtopurpose,impact,anda commitmenttosomethinglargerthanoneself.

“We’re moving beyond the era of purely transactional business,” KambojstatesontheSKC.worldwebsite. HisconvictionledhimandShaliniKambojtoco-found SKC.world,withaclearintenttoenablepeopletolive intense,vibrant,andconsistentlysuccessfullives.

GlobalReachandRecognition

Kamboj’sinïŹ‚uenceextendsfarbeyondDelhi. SKC.world’sglobalreachwassolidiïŹedin2016when itpartneredwithGenevaConsultingGroup(GCG),a globalnetworkofManagementConsultingïŹrms.This partnershipampliïŹesSKC.world’sabilitytosupport companiesandentrepreneursworldwideacrossa

multitudeofindustries.Hisexpertiseisfurtherrecognized byhispresenceontheboardsofvariouslargecompanies andasaDirectorinïŹrmsspanningIT,E-learning,ECommerce,andManufacturing.

Hisimpacthasbeenacknowledgedwithprestigious awards,includingbeingnamed:

●“WorldMotivatoroftheYear2015”attheLMIWorld ConventioninMalaysia

●“Asian-PaciïŹc(includingAustralia)regionMotivatorof theYear”byLMI.

Heisalsoasought-afterspeaker,sharinghisinsightsat seminarsonConsciousness,BusinessCoaching, Leadership,Management,Productivity,IndianBusiness Models,andHumanCapital.

TheSKC.worldBlueprint:CraftingConscious Enterprises

SKC.worldoïŹ€ersastructuredapproachtoorganizational transformation,aimingtoguidebusinessestowards becoming “Conscious Enterprises – dynamic environments where people and purpose are aligned, culture and performance seamlessly integrate, and founders and their teams grow joyfully.” Theirspecializedinterventionsare designedtobuildcohesiveandempoweredwork environmentspoisedforsustainablegrowth.

Attheheartoftheirmethodologyis“ClarowbySKC World,”aprogramcraftedfromyearsofexperienceto buildConsciousEnterprisesbyfosteringjoyfulgrowth throughclarifyinganorganization’spurpose.Clarow focusesonestablishingastrongculturebuiltuponcore values,transparency,fairness,perpetualevolution,high performance,constantengagement,andsteadiness(Sthir).

Forfounder-ledbusinessesstrugglingwithmaintaining focusduringgrowth,SKC.worldoïŹ€ers“Vision Alignment.”Thisinterventionensuresastructured approachtoachievingalignment,bringingclarityto enterprisechaosandensuringfoundersandteamssharea uniïŹedvision.

Recognizingthatvaluesandcultureareoftendiluted duringgrowth,SKC.worldhasdevelopedanintervention toguideteamsinidentifyinganddeïŹningdesiredvalues, fosteringownershipandcommitmenttotheorganization. ThisprocessdeïŹnesidealvaluesandculture,addresses existinggaps,andcreatesasupportiveandproductive environment.

Anaavaran:UnveilingIndividualPotential

Beyondorganizationaltransformation,Sameerand ShaliniKambojaredeeplycommittedtoindividual growththrough“Anaavaran,”auniqueprogram personallyconductedbythem,rootedintheancient scienceof‘GyanMarg’-thestudyoftheself.

“Anaavaran,”meaning“peelingoïŹ€layers,”focuses onindividualevolution,takingaselectfeweachyear onajourneyofself-discovery.Itisdesignedforthose readytotakechargeoftheirlivesandseekdeeper answers,fosteringawareness,consciousness,and joyfulnessthroughpowerfulmeditationsandselfinquiry.GraduatesofAnaavaranemergemore empathetic,clear,grounded,centered,empowered, loving,andevolved.

TheFutureofBusinessisConscious

SameerKambojandSKC.worldarenotjust envisioningthefutureofbusiness;theyareactively buildingit.Throughtheirdiverseservicesand unwaveringcommitmenttoconsciousprinciples,they areempoweringanewgenerationofleaderstocreate businessesthatarenotonlyproïŹtablebutalsodeeply meaningfulandpositivelyimpactfulontheworld. Theyareprovingthatinthe21stcentury,true businesssuccessliesinbuildingempireswith purpose.

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