Business APAC’s Revolutionary Companies, 2022

Business APAC’s Revolutionary Companies, 2022

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LETTER EDITOR’S

Business APAC’s Revolutionary Companies, 2022 Revolution with Evolution!

Dear Readers,

We are pleased to present before you our latest magazine issue, “Business APAC’s Revolutionary Companies, 2022” which features reputed companies in the APAC region that are catering to the needs of businesses and achieving great success.

In recent years, companies have been catering to the needs of customers efficiently and leveraging advanced technologies and updates to grow their businesses. Revolution in the business and management sector not only inspired the creation of capital but also gave birth to new employment opportunities. It also brought a change in the life of the businesses and workers.

Fulfilling the customers’ requirements, companies in various sectors have developed their businesses and evolved over the years. Moreover, they have highlighted the importance of the revolution in technology, management, marketing, advertisement, etc. These companies have survived in the race with their unique and revolutionary strategies as well as redefined the meaning of businesses.

During the research of this particular magazine issue, we came across some eminent companies in various sectors that have been distinguishing themselves with their exceptional services. Such companies have not only adapted to the industry changes but also molded their strategies according to market demands. As a modern digital platform, Business APAC shares a great responsibility to showcase the works of these remarkable companies along with their products and services. This latest magazine issue is a valuable addition to the enthralling portfolio of the company.

On the cover page, we have thrown a spotlight on Vast Dreams which is providing more modern and personalized experiences to its clients. It grasps the customer requirements to build long-term relations with them through a consulting approach. Elsewhere in the magazine, we have featured leading consulting companies such as SNP Group , PayKun , Rachel & Sam Media & Entertainment Pvt Ltd , SAGA Global Consultants , IPHS Technologies , Eternal Innovations , Invenio Business Solutions , Target Integration , and Avekshaa Technologies

Enjoy reading exclusive insights!

Trupti Munde Project Editor

Publisher : Archana Ghule

Editor-in-Chief : Vikram Suryawanshi

Managing Editor : Utkarsh Deshpande

Project Editors :

Prajakta Zurale Trupti Munde

Creative Head :

Poonam Mahajan

Head of Distribution & Production: Aakash Mahajan

Web Development & Maintenance : Vishal More

Project Manager : Pratik Kumar

Business Analysts : Maria Smith

Advertising : Jacob Eddy

BUSINESS APAC

Vast Dreams

We Create Ideate Business

Create and Business Solutions

Vast Dreams

Transforming your Business Vision into Flourishing Reality

The consulting industry continues to grow but not without pains. With transformation taking place at a rapid rate, the industry is yet gradual in integrating big data or automate processes. While the year 2019 witnessed the industry dip, its proverbial toe into the waters of high-tech, but keeping up with the growth rate in 2021 will require a greater push. Alongside, the industry is also experiencing a trend towards data-based evidence and a transition into implementation consulting. This fairly translates into that companies are not looking for advice but the empirical evidence behind that advice and a team to walk them through the implementation of strategies advised. The same can be observed in how the big four consulting firms are changing their business models and becoming more involved in execution stages, acting as pseudo executives of firms while having large data sources to leverage best practices and approaches.

Abhishek Sehgal, Founder & CEO

The same strategy has also benefitted Vast Dreams , which is providing a more modern and personalized approach to its clientele. While the traditional technology consulting firms were still working on the old models, Vast Dreams successfully used the gap in the industry to gain clients that were looking for a more personalized approach with active consulting. On April 23, 2020, Vast Dream Group was formalized with a mission to revolutionize the use of data in traditional industries. The only challenge was data, as being a

new venture competing with the established firms was di ffi cult, thus it had to acquire it in select industries through strategic partnerships.

Bespoke Bouquet of Services

Vast Dreams has been functioning with a core vision that remains in building a self-evolving data framework that can be leveraged by the non-programmers to understand

We have proven our expertise through a plethora of quality products and services punctuality with deadlines, and resilient business strategy and ethics.

and automate processes. The key advantage Vast Dreams has over its competitors is the bespoke business process that combines cross-industry data. These bespoke RPA services are currently catered to the Mining, Healthcare, Construction, and Financial Sectors.

This bespoke service allows the team of Vast Dreams to create an e ffi ciency scale. For better understanding, here is an example, while working for one of the projects the team

developed a product for fraud detection across the construction and mining sector to automatically detect Bills and categorize them from emails and match them against ERP data/planning. This product was targeted at solving the problem of how they could solve the Fraud issue faced by their firms from suppliers.

Not only did Vast Dreams succeed but also prevented the business from $138,000 fraud within three months, soon it was listed amongst the white label solutions for corporations. Vast Dreams solution paid for itself as it not only detected fraud but also allowed the corporate to save time in administration by categorizing bills through clients, projects, and resources along with providing them with CF analysis through BI's.

“ Most of our competitors will not go to this step of creating this issue and think outside the box where they can use crossindustry processes to aggregate process e ffi ciency. In this case, most of our competitors would think of using traditional accounting methods to avoid fraud instead of thinking through first principles on how detection works and how we can automate it ,” explained Abhishek Sehgal , Founder , and CEO at Vast Dreams.

Multifaceted Leader with Myriad Responsibilities

Abhishek's role and responsibilities are not limited to the responsibilities of Founder and CEO. He has a vision of revolutionizing the world with e ffi ciency and technology. Throughout his journey, he has acted as the project manager, a programmer, a marketing head, a data scientist, a cybersecurity analyst, and a business analyst, of the company. Moreover, he is also actively involved in dealing with the gaps in the company and solving the most urgent problems. Presently, he is overseeing the operations of the client relationship manager and Solutioning Consultant. He adds, “ As a founder and a CEO I do not have a set role, my job is to do what must be done. As a founder, we are always short on funds and resources at all times, and managing that involves being a generalist .”

Entrepreneurship is not easy, and the initial days are more crucial for the company as well as the people associated with it. Abhishek's greatest achievement has been his entrepreneurial venture. Being able to scale up his organization through the phase where the company ran out of reserves is commendable. Keeping eye on the future, he took a bold decision to scale and accommodate large projects by opening multiple divisions at the same time. This involved

opening a digital marketing and cybersecurity division. As a result, this decision allowed the team to be more vertically integrated and provide clients better solutions that contained a bit of everything.

Highlighting another achievement, Abhishek quotes, “ My second greatest achievement has to be saving the company after scaling it up when we had three days left and a two-digit balance in the bank account. I had to convince all of my clients on Advance Payments, and we barely survived, with delays in employee payments and the company almost collapsing .”

Change in Traditional Businesses

Abhishek has been in the consulting industry for around three years and has witnessed the landscape change significantly. Previously, the traditional companies demanded reports and paperwork on the cost of e ffi ciency and big budgets with multiple time-wasting meetings. Now, the companies which are growing focus more on results, and this demand in consulting has led to a more technologically focused industry with an active approach. This technological adoption has been further fuelled by the pandemic.

With the advent of a pandemic, the customers in the traditional industries such as mining, construction, and banking had to adapt to automation and data. Profit margins were benchmarked against the use of cloud technology instead of against output in recent BI reports. The change may have been rapid but the team at Vast Dreams believes that companies not adapting to the digital transformation will not be surviving the decade.

Longer Timelines and Challenges

Convincing the consumer base has always been a challenge for Vast Dreams. Since the beginning, the team has struggled in convincing its clients of the necessity of long-term investments and capital investments in building data modules and cybersecurity. Most of the clients want the processes implemented within six-month cycles, but tech such as AI and Deep Learning require longer timelines to implement to e ff ect.

“ This also leads to the challenge of convincing them the equal importance of Cyber Security as ISO27001 and similar frameworks can take more than 12 months to implement ,” asserts Abhishek.

In order to tackle this, the team curated a modular approach to both these issues and divided it into a result-oriented approach with three-month implementation sprints. This

We have successfully delivered financial and technological products and services to several mid-sized businesses across infrastructure markets and accumulated credible experience in the process.

helped the client in seeing the organizational impact while the team implemented on the long-term projects. Though this approach a ff ects the overall e ffi ciency but has allowed the team to convince the value proposition.

For instance, for one of its Fintech Customers who was launching a Payroll processing product, the team convinced them to implement a PCI/DSS compliance by parts with 45-day sprints which allowed them to be PCI/DSS compliant in 8 months. This increased the cost but seeing the certification and a better marketing tool to attract wholesale processors through this allowed them to be more open after the first 45 days.

Expanding the Clientele

Vast Dreams is currently targeting industries with complex supply chains and administration processes such as construction, mining, banking, and healthcare. Furthermore, it is introducing a bespoke SaaS model for the Billing/Invoicing solution, which will allow the companies to automatically categorize their emails, and read bills, along with allowing payments through the Vast Dreams platform. Besides, the data is also integrated with the ERP of its project management system, which can produce BI with metrics like EVM and process e ffi ciency benchmarks. This leverages AI technology to grow better at analysis and insights over time.

The SaaS model will revolutionize the traditional industries by allowing them insights into micro cash flows and variations, along with insights into the e ffi ciency of their capital. This not only acts as a fraud detector but also provides business intelligence against categories customized to the business. Moreover, the changes in pandemic have perfectly aligned with the business model of Vast Dreams. The team expects to see more companies becoming data and automation focused, thus increasing its clientele. Abhishek concludes, “ I am very optimistic about 2021 as the industry goes through an evolution and we get to see Vast Dreams releasing its products into the market .”

Digital at Heart

Avekshaa Technologies:

A Trendsetter In Application Performance Engineering And AIOps

According to the Gartner reports, the next 5 years globally are going to be around High Scalability. With high scale, come the challenges of performance. Forrester’s report suggests that 64% CIOs confirm, P-A-S-S™ issues impact their businesses seriously. Also, as per Butler Group reports, globally 72B+ USD is lost due to poorly performing applications alone.

The rapid advance of technology has had its seismic impact on the ways companies do business today. Companies have started leveraging the technologies to offer their finest solutions, stay relevant to industries’ requirements, to stay ahead of their competitors, and ultimately, to deliver a stellar customer experience to their end users. However, they tend to overlook the importance of performance engineering and management in their solutions. To help them address these obstacles, Avekshaa Technologies came into existence.

Since its inception, the company has been addressing the most critical, complex problems that are industry and technology agnostic. Moreover, it offers highly customized solutions that assure continuous improvements in the P-AS-S™ (Performance, Availability, Scalability, and Security) for business-critical applications and IT systems.

A Trendsetter in Application Performance Engineering and Management

Founded in 2011, Avekshaa is a leading solutions and products company in P-A-S-S™. The word ‘Avekshaa’

We are the pioneers that brought a paradigm shift in the way PASS (Performance, Availability, Scalability, Security) requirements are delivered to business critical applications and IT systems. ‘‘

defines its core values and strength — a Sanskrit word that means Care, Observation, and Attention. Because of its passion for technology, the company is emerging as a pioneer in changing the industry mindset of treating P-A-SS™, NFR (non-functional requirement) as an afterthought. It has already invented a unique, core technology platform named “ P-A-S-S™ Assurance Platform ”.

This platform is developed by using core IPs from the company, proven methodologies, use case knowledge base, and real-life scenarios. The platform utilizes an innovative and holistic approach for managing IT complexities as well as to protect and maximize the return on IT investment in an organization. It is ideally suited for a variety of IT systems and technologies. As a result, P-A-S-S™ considerations are now prioritized and imbibed at the requirement, design and architecture phases than at the final UAT phase.

Currently, Avekshaa has a robust suite of world proof solutions and products that are deployed in various industries, e.g. BFSI, Retail/eCommerce, Healthcare, Pharma, Automotive, Supply Chain. However, all the products and solutions are industry and technology agnostic and can be adopted everywhere seamlessly. These key innovations are Platform driven Performance Engineering, DEM and AIOps Products that predict & suggest future problems, and recommend remedies to those.

No One-Size That Fits Solutions and Products for Clients

To stay ahead of the innovation curve, Avekshaa has adapted AI/ML in Application Performance Engineering/Management long before, to predict problems and suggest solutions proactively, much before they actually occur. Now, the company has a wealth of 4000 + differentiated problems across diverse industries including Telecom, Banking, BFS, FinTech, Automotive, Insurance, Manufacturing, Healthcare, and Travel. It understands that all problems are uniquely complex in nature and no onesize-fits-all the clients’ needs. Therefore, it delivers bespoke solutions and products that best suit the clients’ IT infrastructure.

Ready to Expand, Delivering Valuable Benefits to Clients

APAC remains the most dynamic region in the world as it has brought forth many great opportunities for businesses to grow and expand. For Avekshaa, India has been a major contributing country in its success story in this region till date. The company is also moderately successful in SEA countries. In the near future, it is well poised to expand exponentially in MEA, ANZ, and the US.

For its customers, the futuristic company provides a wide range of benefits through its solutions. Some of these benefits are the elimination of IT downtime /outages, increase the scalability of cloud-based core banking applications by 10x, a significant reduction in IT Infra expenditure as well as in IT CAPEX, OPEX. In addition to this, improve branding through superlative customer experience, 98% reduction in Response Time, and achieve “near-zero” latency are offered by it.

The Mastermind behind Avekshaa’s Growth

process-oriented for us. It’s the unique Platform, Solutions, Products that we have created out of our wealth of experience, unique problems of scale that we have solved. ”

Attracting Millennial

The Founder and CEO, Rajinder Gandotra established Avekshaa Technologies with a mission, to help their clients focus and grow their business and profitability by making their IT systems secure, faster and predictable. He has the support of a skillful team, Rachit (Head of Delivery), Sanjay (Head of India Sales), Srini (Head of Products, Platforms), Tridib Swain (Partner, Global Head of Business). He was formerly an Associate Vice President, Principal Technical Architect, and Management Council Member at Infosys Technologies. Under Rajinder's leadership, the company has received many awards and recognitions.

Moreover, Rajinder shared his thoughts on a futuristic company, he states, “Along with my team, grow Avekshaa to be a leading, global, high-end technology company in the P-A-S-S™ Assurance space.”

P-A-S-S™

is a Remarkable Sector

Rajinder believes that P-A-S-S™ is a super-niche area. This super-specialized area demands unique acumen to identify, analyse, and provide accurate solutions. Thus, the company’s forte lies in implementing those solutions accurately to meet the desired customer KPIs. CEO Rajinder asserts, “ Most importantly, it’s not people or

Millennials and new-age entrepreneurs have understood that superlative customer experience, addressing problems of Performance, High Availability, Scalability and Security are key to success. They are equipping themselves with the required tools to solve these challenges.

Additionally, P-A-S-S™ is no longer a pipe dream in the digital era, where hypergrowth, SaaS sales, digital marketing, customer experience drives global business. Realizing this fact, global enterprises are spending big bucks to ensure they offer superlative customer experience to their end customers, brand loyalty. To overcome this hurdle, Avekshaa has expert team members who are keen investors and retainers of millennial talent that are everfamished to solve complex problems of hyperscale. They hone, mentor and empower them to solve unique P-A-SS™ problems for their customers.

AI/ML is the Future

Rajinder believes that in the next few years the adoption of AI/ML will become mainstream and will continue to dominate. He also believes that quantum computing is another technology that will be useful for research, forecasting, trading, healthcare, etc.

Arun Bala | CEO

Our success has come from an undiluted focus on achieving success for our customers and our employees. “

An Award-Winning Company Solving Complex Business

TChallenges Invenio Business Solutions:

he SAP ecosystem is now heading towards SAP S/4HANA with all the digitalisation and innovation happening across the industry. One of the main features of SAP S/4HANA is that it can be implemented on premises or on cloud, which gives businesses the option to leverage the functionalities of the system without hardware, a database or internal IT staff. Established in 2006, Invenio Business Solutions has already completed a few successful S/4HANA implementations, two of which for government establishments across the world.

The company has become a pioneer by implementing the first S/4HANA tax and revenue project on AWS for a tax authority in the Middle East. Invenio is unique in the public sector area and is one of a very small set of SAP partners globally with experience and expertise in the Tax and Revenue Management (TRM) domain. It has subsidiary offices in Germany, Mauritius, Saudi Arabia, Dubai, Fiji, India and USA with a 1,000-strong workforce.

Innovative Technical Solutions

Headquartered in Reading, UK, Invenio Business Solution is an award-winning company which solves complex business challenges with innovative technical solutions. The company has specialist expertise and experience in the domains of media & entertainment, public sector and digital supply chain solutions. For over 10 years, Invenio has worked with major governments and public sector organisations around the world advising, consulting and driving the digital transformation of tax authorities, in addition to providing ongoing consultancy services and advice.

The services offered by Invenio which enable and support a Digital Enterprise include Enterprise Architecture & Integration, Mobility solutions, Portals & web applications, Cloud Services & Security as well as Analytics, Robotics and Artificial Intelligence. In addition to offering its core enterprise solution based on SAP. The company is preparing itself and its customers for the journey from SAP ECC to SAP S4/HANA.

Global Partners with Experience and Expertise

Invenio Content Financials solution is one of the unique solutions offered by the company. It is specifically built on SAP for the media industry, enabling media companies to get tighter control on spending and managing the whole lifecycle of their content. The solution is agile and integrates with other departments to form one automated system that gives the client a clear report on real-time spend, with an efficient workflow and approval system for effective end-to-end financial control.

Delivering Success for the Customers

Arun Bala , CEO of Invenio manages the business globally. His focus has always been on delivering success for the customers while driving transparency, accountability and value delivery through all engagements. “I'm excited about being able to help our customers transform their businesses and achieve success through the delivery of business-critical projects,” says Arun. He joined the company in 2013, with over 25 years of experience and since then, it has grown from 200 to 1000 employees.

Over the last three years, Invenio has grown both in terms of revenue and customer base. In order to manage this growth, the company had to put in place new processes, systems and structures, while ensuring it maintains the core values. Recently, it launched a 10-point strategy to help achieve its strategic and business goals. Two of the most important components of the strategy are related to strengthening the portfolio of solutions & service offerings in each of the verticals, as well as leveraging its CTO-led organisation to drive design thinking, co-innovation & solution delivery for the customers.

The Invenio Family

Teamwork is as essential part of Invenio's culture. Here, no project can be successfully delivered without dedication and great teamwork. Working under a great leadership, Invenio has business unit leaders with deep domain expertise in each the areas - Tax and Revenue Management, Government ERP, Media & Entertainment, Digital Supply Chain Solutions, Enterprise Integration and Analytics. The cornerstone of Invenio's success are its values. “Care” is one of them, which focusses not only on

the customers, but the employees as well. The culture in Invenio is friendly, which is a huge factor when it comes to teamwork and they often call themselves “ the Invenio family ”. The company organises yearly team-buildings for each of its locations, where people can meet with their colleagues, play games and enjoy their time together. In this way, they go back to the office full of energy, ready for new challenges and success.

Talented Team of Employees

In the era of digital transformation and the fast-changing business, technology is redefining the way business is done. New technologies are constantly changing, and everyone is trying to adopt them. In this continuous changing business, one of the toughest challenges is to stay competitive in a mature and crowded market. Invenio's competitiveness comes from its deep expertise in the industries in which it operates, as well as the highly talented team of employees. With employees being the main asset of the company, Invenio makes sure that it hires only the best in class consultants. It believes in investing in Learning and Development and makes sure that it provides opportunities to its employees to develop and progress in their career. The company consciously reinvest a large percentage of its profitability into customer relationship management as well as into innovation & R&D. It also invests significantly into new solution design & development for the customers, as it wants to make sure that it can offer solutions tailored to their needs.

Consolidating the Strong Presence

By 2023, Invenio's vision is to be a leading technology consulting business in its domains by reaching 100m$. The mission is to establish Invenio as one of the best places to work in and one of the best companies to work with thereby achieving its strategic goals to have very happy clients and very happy employees. The company has seen a significant growth in its verticals which leads to addition of two more sectors in its portfolio. In terms of the geographies, Invenio's plans are to consolidate its strong presence in the EMEA region and to scale up its business in North America. For the next few years, Invenio plans to continue delivering first-class service to its customers, while at the same time maintains the same family culture within the company.

IPHS Technologies A Visionary Partnership for Cloud Computing

One of the major challenges that majority of small and medium businesses encounter is IT solutions partnerships. IT solutions can often be expensive without proper planning. Moreover, clients with limited technical expertise find it difficult to customize IT solutions. Furthermore, many IT solution partner companies often provide limited offerings only to necessitate a hunt for more partners. IPHS Technologies , a cloud computing partner promises to overcome these traditional hurdles to provide a visionary partnership for all businesses.

IPHS Technologies established in 2013 with an idea, “ Let's Grow & Succeed Together ”. The company initially came to life to build cutting-edge applications for mobiles and desktops. However, soon it's Co-Founder , Lekha Mishra realized that the clients find themselves in treacherous waters while looking for a complete IT solution package. Soon, Lekha motivated the employees with her leadership to offer a broad offering of solutions to clients.

The company's successful journey so far is an exemplary example of Lekha's leadership. Within two years of its establishment, the company received an ISO certification. Likewise, Good firm, Clutch, and Extract named the company as the 'Top Mobile App Design & Development' company. Lekha believes that the company progress chart will only get bigger and she is highly optimistic about the near future. She notes, “ We are currently focused on providing virtual reality, augmented reality solutions and expanding our hands to desktopbased games, AI and ML. Our unique service provides technical support and maintenance and we will soon be launching a complete BPO solution as well .”

A Glowing Success amidst the Dark

During the COVID-19 pandemic, Lekha geared the company to bank on the rising demand for cloud adoptions. Lekha said, “ COVID-19 has showcased the reliability of cloud solutions to millions of clients. The crisis has also helped further the reach of our products to a global clientele ”. She anticipates a rise in demand for cloud solutions with increasing websites and mobile apps. She also expects IPHS technologies to become an even bigger player in the Indian market.

Nevertheless, the times were not always easy. During the peak of the pandemic, the company buckled its development programs to save costs. Lekha noted, “ This was a challenging time for many of our clients, and we decided to cut on development costs, among others to make it easier for them to switch to Azure, and AWS ”. The company also offered, 'pay later' options for its existing prestigious clients. Furthermore, IPHS employees worked round the clock to provide immediate support to clients, despite employees encountering challenges like shortages of electricity while working remotely. This investment and faith shown in existing clients are ensuring rapid success for the company.

Since the day of its dawn, the company has made rapid progress in cloud computing and features a global pool of clientele with some of the best cloud offerings including Azure, and AWS. Alongside, the company offers rapid prototyping services, enterprise mobility solutions, cloud computing services, digital marketing, app store optimization, and SEO services. Lekha is pleased with the progress, and asserts, “ Today, IPS Technologies is a strategic partner to many Fortune 500 companies, thanks to tremendous support from clients, and employeesboth. ”

An Unconventional Leadership

During the COVID-19 pandemic, IPHS faced many challenges similar to many other organizations around the world. The company had to make immediate arrangements for its employees to work from home. Moreover, it also had to reassure the quality of work, and revenue-driven approach to tighten the grip on the business environment. Lekha said, “ In order to keep moving, I had given complete flexibility to employees, including remote working options, office visits, and conducting additional training for employees. ” The IPHS management also conducted quizzes, game learning, and spread awareness among employees about the business outlook. It also offered incentives to employees to boost their productivity, and ensure ideal health conditions for employees.

The future of cloud computing is a unique architecture based on the Computing Cell that consistently provides best-of-breed software infrastructure. “

The company's visionary leadership and the commitment of its employees led to tremendous success. IPHS technologies today accounts for over 500 completed projects with glowing recommendations for its global clientele. One of the clients, Lou Carpenter, the head of the product strategy at Digital Karma, shared his feedback saying, “ We have been engaging with this team for a year now. This team is knowledgeable and easy to work with. Project management has been on point and transparent with all actions being made. They are very polite and easy to collaborate with. I highly recommend working with them .”

The Future Roadmap for Cloud Computing

As the COVID-19 pandemic eases, and business operations return to normal, IPHS technologies promise to make a major push for new frontiers. The company executives feel optimistic about the future of the company as most of its clients continue to operate through digital platforms. Moreover, with the surge of the COVID-19 pandemic, many businesses have taken a keen interest in e-commerce, driving demand for cloud adoption, and application development. In return, IPHS technologies have also upped its offering with a 24/7 service model, along with a keen focus on small, and medium businesses.

Cloud deployment remains a distant dream for small and medium businesses alike. It can be a costly affair for most. Hence, IPHS technologies will commit more resources in near future to educating small businesses about the benefits of cloud technology and clearing apprehensions about existing products. With advantageous offerings like Azure and AWS, the company also promises to keep costs to a minimum for Indian businesses.

According to the latest forecasts by Goldman Sachs, the cloud computing business will grow at 30% per year. When it does, IPHS Technologies will likely remain ahead of the pack in chasing golden opportunities for the foreseeable future.

Lekha Mishra Co-founder IPHS Technologies

PayKun

The Most Trusted and Affordable Payment Gateway of India

The payment processing through online payment methods has become almost mandatory for all kinds of businesses around the world to survive and thrive in the rigorous competition. Catering to this need, several new players are coming into the online payment processing market. However, by providing services according to various business needs and with the lowest TDR (Transaction Discount Rate) and the best customer service, PayKun is distinguishing itself from its peers. The Gujarat, India based payment gateway service provider was co-founded by a team of five friends— Nirav Solanki , Prashant Kambad , Vijay Yadav , Nikunj Yadav , and Deepak Dabhi

Prior to founding PayKun, they had started a freelancing business, however, they faced a lot of issues to

get a merchant account with a payment gateway. There were a lot of compliances and requirements to be fulfilled, which made it troublesome to get a payment processing gateway for the small business and startups as well as non-registered entities. Hence to help them through this issue, the team decided to develop a payment gateway and this led to the inception of PayKun.

Diversified Portfolio of Services and Solutions

PayKun aims to empower the businesses and enterprises of all sizes and reach out to all segments with a simple, hassle-free, and affordable online solutions with fast and easy access to all its services, features, and processes. The company supports 120+ payment cards such as Debit/Credit

cards (Master, Visa, Diners Club, Amex, etc.), 80+ Net Banking, 8+ Wallets, UPI, BHIM, Single QR Code, etc. Alongside this, PayKun provides easy checkout options and delivers free integration assistance. The integration services are made hassle-free with the PayKun APIs and SDKs and so there is little or no technical knowledge required.

PayKun has the available plugins and SDKs for PHP, Magneto, Android, iOS, WordPress, Python, .Net, Node JS, Java, WHMCS, Prestashop, Opencart, etc. Moreover, if a business does not use a website or mobile application to collect the payments, the company provides a payment link feature which can be directly sent through Whatsapp, Chatbots, Email, Messenger, etc. to collect payment with online payment modes.

Furthermore, PayKun provides the Merchants Dashboard Tool –which is an important tool that helps in the management and administration of the payment processed through PayKun. The dashboard provides graphical representation and analysis, transaction status and details, settlements information, various Settings options, etc. Besides, PayKun has speedy onboarding service and fast settlement options as well. Furthermore, the company follows the highest level of security compliance of PCI DSS Level 1 and the AES Encryption standards that makes it totally secure and safe against fraudulent activities.

Regaining the Normalcy of Operations

The COVID-19 outbreak has been one of the most impactful events in the recent past for the businesses around the world and has brought several challenges to confront. Likewise, PayKun has also faced several challenges due to the limiting movement of the entire population, change in the spending behaviors, halting the business practices, and shifting to remote working.

These challenges have a short term as well as long term impacts on PayKun as well. However, with the surroundings getting back to the normal, PayKun has also been regaining the normalcy of its operations. Furthermore, remote working was a big challenge for the company due to the effects on team coordination and adjustment issues in the new method of working.

To cope with this, PayKun motivated the team through appreciations and promotions. The company provided monetary appreciations such as salary increments, and several non-monetary appreciations such as

· Cards with a Personal Message

“AtPayKun,weunderstandthe variousbusinessneedsandaccordingly providethebestdomesticpayment processingservicesatthelowestTDR.”

· Random work-offs

· In-staff appreciation of work

· Recognitions on office messenger and groups It conducts regular team meetings to resolve their queries and concerns, and also, to motivate them. PayKun arranges one-on-one talks and has open-door management, due to which the leadership team and other staff members sit together for work and breaks, allowing a smooth flow of communication between them. The management and team are thus working together to thrive through the crisis and striving to develop innovative solutions for the future.

Objectives for the Near Future

As businesses are getting back to normal operations, PayKun has started working on various developments. The company is planning to launch features and products such as EMI, Payouts, Education Plans, etc. in the near future. It is aiming to expand its presence in the metro cities and looking to expand the portfolio of its solutions as well.

Through these expansions and developments, PayKun aims to provide the best services at the lowest rates in the market. The company strives to bring all Indian merchants under its roof and provide all possible features with its online payment solutions. “ All the startups, small businesses, large enterprises,

or individuals would accept digital payments for their business in the easiest way. Also, the customer would get all the preferred options that they would like to pay with, ” adds Nirav Solankithe CMO and one of the co- , founders of PayKun.

Digital Payments: The Need of Time

Due to the pandemic, the online payments in various sectors such as airlines, tourism, hospitality, hotels, entertainment, non-essential ecommerce, restaurants, manufacturing, auto, retail, etc. have considerably reduced. Meanwhile, the adoption of online methods in the sectors such as online grocery stores, EdTechs, online pharmacies, OTT platforms, Internet bills, online gaming, etc. have considerably increased digital payments.

Once the severely affected businesses get fully into business continuity mode, the favorable impacts of the pandemic will be more visible. The digital payments – that were seen as a facility a few years back–have now become the necessity. Moreover, the innovations brought about during the time of crisis would be the base for future growth and sustainability. Consequently, both the positive and negative impacts of the pandemic are expected to intensify the already fastpaced growth of the payments and card industry.

RACHEL & SAM MEDIA & ENTERTAINMENT PVT. LTD.

Inspiring The World And Striving To Create The Digital Future

The global economic effects of the pandemic have already started taking shape, as we are witnessing the markets tumble and countries taking emergency actions to respond. COVID19 is assured to have a massive economic impact, and the entrepreneurs are striving to mitigate the risks coming their way. Most of the leaders have welcomed the new normal and adapted to the new global habits. The effects of the pandemic have also been encountered by the media and entertainment industries. There has been a major shortfall in revenue events, lower spending on outdoor events, and a decline in advertising spending. However, Sam Daniel , the Director and CEO , of Rachel & Sam Media & Entertainment Private Limited , has managed to find the silver lining in these times . He noticed that there has been a noticeable growth in online media consumption. The long-term impacts of coronavirus are hard to predict but he contemplates that the extent of disruption will depend mostly on the type of content that media companies produce and distribute.

Sam Daniel reasons the media consumption alterations that will be caused due to the downsides of pandemic and lists a few questions. For instance, the film, TV, and video

industries can only maintain output if their physical operations are maintained. Would you still subscribe to Netflix or Zee5 or Hotstar if it couldn't add new shows to its library? Besides, in the news industry, many companies have used live events as a diversification strategy to offset declines in print revenues with largescale events on a halt indefinitely, how will that affect our news diets? Lastly, if the sports stadiums are forced to close their doors for the long term, they could lose their allure to the broadcasters. Would these competitions be as good, or as popular, without the live atmosphere that fans create?

In the end, the most important role the media and entertainment industry has to play is to help slow down the spread of the virus and keep people informed and updated to stay safe. “ With luck, these disruptions will just be temporary. Beyond this, the industry is in uncharted waters ,” concluded Sam Daniel.

Distinctive Roles and Responsibilities

Businesses have been established as the solutions for the existing problems, however, often people fail to focus on building a business around other people's actual needs. On the other

hand, Sam Daniel has a reverse thinking and focuses singularly on delivering a simple solution to a specific problem that people have. Sam Daniel has been instrumental in the corporate sector for more than two decades. Being in the industry for more than two decades, he found a keenness to contribute as a leader. Sharing his views on entrepreneurship, he said, “ I don't believe we have the right to call ourselves entrepreneurs, whereas I think of 'entrepreneur' as a state of mind or being, with a slight disregard for 'fear of the unknown' a title that is then bestowed by others .”

Currently, Sam Daniel is the Director and CEO of Rachel & Sam Media & Entertainment Private Limited and is striving to develop and expand the business of the company in India and abroad. His roles and responsibilities are diverse, and under his leadership, the company has continued to achieve its milestone. Networking with other business owners has helped Sam Daniel in personal as well as company growth. Apart from this, he also closely pays attention to the customers and their feedbacks which in turn aids in enhancing the services. Moreover, most of the leaders believe in representing themselves as 'professional', although, Sam Daniel witnessed that being real is what has

helped the company to take off. Being responsible for distinctive roles becomes exhausting after a while, thus, Sam Daniel never neglects his yearly vacations.

He further explains, “ After consecutively growing more than 100 percent year over year, my workaholic nature burned me out. The enthusiasm and unique POV I originally brought to my company had faded because I neglected to recharge .”

strategy is driven by the scale and variety of our content and the global exploitation of that content through diverse channels ,” asserts Sam Daniel.

The Indian media industry is on a highgrowth journey and by 2025 it is predicted to double its economy. In accordance with this, Rachel & Sam Media & Entertainment Private Limited aims to expand its operations and double the success rate at the Sam Daniel time. Sam Daniel understands that the team will play an important

MESSAGE FOR THE READERS

Promoting health and safety is priority number one; next is trying to mitigate the financial impact, especially for staff on precarious contracts.

Sam Daniel, Director & CEO

Rachel & Sam Media & Entertainment Private Limited

Pioneer and Innovator in the Media Industry

Rachel & Sam Media & Entertainment

Private Limited is a pioneer and innovator in the Indian media industry. It has acquired, co-produced, and distributed some of the most recognized and successful media and entertainment services in India. The company specializes in religious albums, media, advertisement, casting, print media, events, promotion, licensing and branding of corporate brands in India and aboard, creativity, film production, TV serials and commercials across theatrical, television and other formats. “ Our

alone, thus the private sector must play a key role. In the dawn of crisis, the political leaders, financial institutions, and global governance structures are being severely tested. The many layers of COVID19 crisis are unfolding, which is also directing at several opportunities.

Sam Daniel highlights the fact that over the years employees and consumers have rewarded the businesses that use their powers for good. Hence, companies that uphold

role to achieve this milestone. Due to the pandemic, Sam Daniel is closely paying attention to community healthcare. Besides, he is also empowering the team members and creating a positive environment.

Sustaining and Overcoming the Pandemic

Protecting employees and redeploying their unique capabilities to meet society's immediate needs could build more loyal workforces and public virtuous will while helping to fight a global crisis. Sam Daniel is affirmative that governments, central banks, and the WHO will not defeat coronavirus

clear values to advance a bigger societal mission regularly exhibit stronger financial performance.

Some businesses can redeploy their unique capabilities to meet society's immediate needs, for instance, luxury goods giant LVMH is producing hand sanitizer in its perfume factories, for use in French hospitals; Johnson & Johnson has donated a million surgical masks to Chinese health workers; IKEA is helping to kit-out hospitals in affected areas. As companies respond to COVID-19, business leaders who back moral statements with practical action will stand out.

SAGA GLOBAL CONSULTANTS The Think-tank for the Oil and Gas Industry

In recent years, the consulting industry has witnessed substantial growth in terms of size as well as service offerings. The demand for specialized consulting services has increased, opening up numerous opportunities for consultants to help businesses with knowledge base and expertise. Today, businesses seek consultants that execute projects meeting strict budgets and schedule requirements.

Backed by proficient professionals with strong domain expertise in the hydrocarbon sector, and experience in executing end-to-end solutions, SAGA Global Consultants is catering to the changing industry demands. Established in 2010, the Indianbased company has been providing specialized technical services to clients across the entire gamut of the Oil & Gas Industry around the world to deliver results that help them thrive. The company is on a mission to provide sustainable growth through customer delight, enhance market share, and continuous innovation.

Best-in-Class Services

SAGA Global Consultants is a globally preferred knowledge consortium—providing best-in-class services in the Oil, Gas, and Energy

related Sectors. With its consulting experience in the managerial, technical, and support services, spread across the globe, the company has become a partner in the value creation and growth of its clients in upstream, midstream, and downstream sectors. The prominent services offered by the company include:

• Technical Consultancy: SAGA helps businesses improve performance by providing independent, impartial advice, and advanced solutions.

“We are a globally-preferred knowledge consortium—providing best-in-class services in the energy and related sectors.”

• Design Engineering: The company employs its domain knowledge experts and tools for performing intricate engineering to implement Design Solutions. The highly-trained engineers and expert designers at SAGA support businesses throughout the development process of their project bringing it from concept to reality.

• Project Management: Combining technical engineering

skills with best-in-class models, SAGA delivers practical solutions with measurable results. The team is well-equipped with the latest project management tools and systems to perform project management, scheduling, monitoring, and cost control.

• Training & Development: SAGA provides a wide range of training and development solutions aligned to the workforce strategy and skill requirements of a business. The training programs cover the entire gamut of petroleum industryrelated activities ranging from exploration, drilling, production, refining, marketing, engineering, and management.

• Operation and Maintenance: These service are aimed towards assisting in managing clients' oil and gas assets, helping them improve safety, efficiency, and reduce operating costs.

SAGA is built on a solid foundation of sustainable capacity building. By adopting a holistic and tailored approach, it ensures that every project is accomplished safely, at the desired quality, cost-effectively, and on-time. The company identifies, understands,

Saurabh Jain Co-Founder & MD

and implements services by pooling together the vast experiences of its technical experts for supporting the global clients in the Hydrocarbon sector. “ Our services are unique and personalized service provides an edge to it ,” says Saurabh Jain (CoFounder and Managing Director at SAGA Global Consultants )

A Veteran Steering the Ship

As a leader, Saurabh has been leveraging his extensive experience in the Consulting space to steer SAGA's Oil & Gas growth over the years. He has received numerous accolades during his tenure.

Under his dynamic leadership, SAGA has managed to offer effective & efficient solutions in diverse areas of operation/ maintenance of process plants by ensuring right people are in the right place at the right time. By utilizing these services, the ISOcertified company has implemented and provided engineering and project management solutions for Petroleum

Terminals, Aviation Fuel Facilities, and LPG plants as per international norms and standards.

Keeping up with the Emerging Trends

Today, energy projects are becoming more complex with increasing uncertain energy policies, geopolitical complexities, and price volatilities. The Oil & Gas companies are grappling to balance the profit margins, compete with new market entrants, and meet client's requirements. To exceed the changing client demands, SAGA keeps abreast of the emerging trends and customizes its solutions with the help of its multidisciplinary team led by industry specialists, along with a budding energetic, enthusiastic team.

Achieving the Targets

The unannounced outbreak of the COVID-19 pandemic presented numerous challenges for businesses around the world. Businesses had to

revamp their strategies and shift to digital operations to thrive during these unprecedented times. Like the other industries, companies in the consultancy industry were also hit hard due to the pandemic as the face-to-face interactions with the clients—which are important to obtain the optimum solution to the problems—were limited due to the pandemic restrictions.

Saurabh believes that consultancy companies have to provide innovative solutions like effective outsourcing solutions, upskilling of workforce, redefining the business model, etc. to thrive in these uncertain times. At a time when companies were cutting down on the number of offerings, the SAGA Team stayed agile, sharp, innovative, and relentless.

Gratifying Customer's Values

As a pioneer and trusted brand across the oil industry and a partner in value creation, SAGA is currently targeting Oil & Gas industry on a global scale. The company works with a philosophy of 'once our client, always our client', and is guided by the values of care for customers, excellence, talented members, and innovation. It believes in expanding the base of loyal customers by gratifying customer's values.

The Mantra for 2021

SAGA is presently emphasizing on how it can provide value added initiatives for companies to outsource their technical services operations to them. The company is building in-house capabilities to offer services in digital transformation solutions and Knowledge Management. SAGA is poised to increase its profitability and turnover by at least 25 percent and aims to increase its client base from 25 countries to 30 countries.

Bouquet of Services

As one of the top-ranked company in its region, SNP Group provides a plethora of services including,

• Product Engineering: SNP Group's experts are capable of assisting the clients in resolving complex challenges related to any technical capabilities to re-engineer products that can easily exceed market expectations. The company uses a holistic approach to product engineering and proposing end-to-end product engineering solutions that can quickly reduce operational and production costs, at the same time enhancing ROI.

• Managed Services: The company has earned a reputation as a renowned IT managed services provider, and it rests on its aptitude to foresee and direct change in both business practices along with technology. It is well-positioned to compel e ffi ciencies and pioneering IT operations. In the past few years, SNP Group has helped many enterprises meet tactical business imperatives successfully by delivering much required constant improvement, change, and innovation.

• Augmented Reality and Artificial Intelligence (AR & AI) : AR and AI are two distinct technologies, however, if used together can facilitate in o ff ering unique experiences. SNP Group has been leveraging its profound digital expertise to be at the forefront of providing enhanced and contextual experiences.

• Mobile App Development: Regardless of the nature of the business, mobile app development can add mobility to stationary enterprise processes and enhance global reach. At SNP Group, the mobile app developers are specialized in creating applications using technologies such as android, iOS, react-native, ionic, Cordova, etc. which could increase the reach and earn higher returns.

• Website Development: The company provides new and creative website development services for clients who want to grow online. Focusing on the results, the SNP team makes the best use of its technical skills and industry expertise. It specializes in technologies such as HTML, CSS, bootstrap, PHP, JavaScript, Python, and WordPress and o ff ers clients a customized website to satisfy their needs.

• Sta ff Augmentation: With its industry-leading sta ff augmentation solutions, SNP Group aims to provide its client with the right and training skills and resources. Being one of the best-established brands, the company has been in the sta ffi ng business in India with a presence across many states. A majority of SNP's clients prefer it in their top partners in meeting human resources via performance.

• Desktop Application: By leveraging Java, C, C++, C# programming languages, SNP creates di ff erent types of applications that can help in meeting the diverse

requirements of di ff erent business types.

• Microsoft Technologies: SNP Group has one of the best teams of experts in professional web development alongside experience in Microsoft .NET framework MVC, C#, and APS.NET development. The experts are competent to take Microsoft.NET solutions through their new and supportive approaches.

• Database: The team is also well-versed in designing and o ff ering the right support for MySQL, MSSQL, and Mongo Architectures—regardless of the level of complexity or even size.

Alongside these top-notch services, the company has recently launched its own portals— job portal and matrimony portal.

Staying ahead in the Competition

SNP Group distinguishes itself from its competitors with its unique approach of doing business. The company always keeps the discussion/suggestion channel open to address customer feedback throughout the project lifecycle. Moreover, it divides the projects into small pieces and delivers them instead of delivering the complete project in one go.

Additionally, SNP Group shares alternate design options with clients—allowing them to finalize the most suitable one. “ We also keep 15 days of product acceptance lifecycle post full delivery ,” says Sunil Khawas ( CEO and CTO of SNP Group). As the leader of the company, Sunil manages various responsibilities such as presales, sales, requirement analysis, design, development, and deliveries.

Under his auspices, SNP Group has won several awards and accolades. The company was listed among the Top 10 Product Engineering Service Providers-2019 by SiliconIndia. It was also awarded as the Tech Start-up of the Year-2020 (Western India) by the APAC Insider Magazine.

Coping with the Challenges

The consultancy industry has witnessed drastic changes over the years. Presently, there is more focus on strategy and implementation support instead of strategy pureplay. Moreover, certain clients are gradually building their in-house consulting capabilities. As technologies are changing at a faster pace, it is necessary for companies to keep the skillsets up-todate to address customer expectations and industry challenges.

To address this, SNP Group has identified bright employees, who keep track of upcoming technologies, changes in current technologies, study them, prepare presentations, and give presentations to other employees in the company.

Rohit Thakral | Founder & CEO

Our vision is to empower business owners & managers by providing business management solutions tailored to their needs, and ongoing support throughout their journey with us. “

Providing A One-Stop Solution for Automating Business Process

In order to survive today's competitive world, businesses must efficiently utilize available resources and take advantage of software technologies present at their disposal. Through software technologies, they can easily automate their time-consuming regular tasks as well as increase the overall productivity of the company. Established by Rohit Thakur ( Founder & CEO ), Target Integration is acting as a technology partner for businesses by providing digital solutions to its clients and customers. The company specializes in automating the client's business process using innovative technical solutions. It has built every process and service that is straightforward, userfriendly and available with alternative solutions. It is also staying relevant with the latest trends to deliver up-to-date solutions.

Offering Support And Service To Boost Business Growth

Since Target Integration's launch, its sole mission is to empower curious business owners and managers looking to grow their business by providing them with business insights that they can leverage to make better, clearer and more concise business decisions. To develop a solution for clients, the company put itself in their shoes, aligns its incentives with their objectives, and collaborates to unlock the full potential of their business. Being a customer-centric company, Target Integration doesn't believe in “one size fits all” and hence proffers advice to its clients around their requirements. Rohit comments, “ We discuss and then plan the strategies for their core business operations. Jumping directly to the implementation part is not our forte. But our

foreground is to connect and understand the business of our clients and help him evolve with the support and guidance. ” Because of this approach, the company not only provides its best SAP consultancy and support but also makes its clients fit to stand out in the market among their competitors.

Currently, Target Integration is serving diverse industries and offering wide-ranging services & in the arena solutions of CRM & ERP, with its ranging from productsZoho, MicrosoftOdooVtigerCloudyogiLeadsquared , , , , , Repsly, SalesforceSAP , and shop tech software, etc.

Delivering Scalable Customized SAP Solutions

For businesses, scalability means flexibility which allows them to better address specific business needs as they arise. It is also a crucial factor in determining the success of the company. Moreover, scalability depends on the needs of the business and SAP has provided various environments to meet these specific needs. Currently, the four SAP solutions that are scalable consist of Software-as-a-Service, Platformas-a-Service, Private managed cloud, and Infrastructure-asa-Service. These solutions are developed by SAP keeping in mind the various product knowledge and their different requirements. Being an SAP solution provider, Target Integration ensures scalability by proffering solutions that best suit its clients' requirements as well as abides by its own policy of keeping options open for its customers to decide - what works best for them.

Conquering the Toughest Challenge

Target Integration has faced some tough challenges, sometimes not just with SAP but with other ERP too. Depending upon the industry or product vertical it is implementing SAP/ERP, there are multiple core operations and specific processes that needed to be linked together as one system. So, the toughest challenge is to seamlessly connect - the disparate systems. Otherwise, the reliability of the data and the flow of information will be wrong, which will then affect the whole business. To tackle this, Target Integration has created a solution that bridges these complex pre-established business core jobs. Its experienced SAP consultants provide accurate recommendations to rebuild their business systems and applications which are configured differently.

Recognizing Teamwork Importance, Boosting Employees' Development

As the CEO of Target Integration, Rohit truly believes

communication plays a vital role and therefore, he has created a blog (Life of a CEO) where anyone can share their problems or concerns with him. He, as a leader, keeps communication with others open, friendly as well as always inspires his teammates to come and talk to him. Drawing inspiration from a quote by Vince Lombardi, “Individual commitment to a group effort—that's what makesteamwork, a company work, a society work, a civilization work,” Rohit ensures that his team is working towards a common goal with their individual traits.

At Target Integration, every member is skilled, compassionate, enthusiastic, driven, talented and passionate who put their best efforts to increase the overall productivity of the company. They also add their individual successes to organizational goals and objectives. CEO Rohit proudly asserts, “ The same energy when flows within the organization, their vibration aligns with mine and we deliver our services with no fear of failure. They all are leaders. ”

Furthermore, the compassionate leader has implemented several training & coaching sessions for his growing teammates. Also, he has created a culture of educating and offers various certification courses and training programs to its team members if they need or ask for it. “ Any team member can come to me and ask for it, and we purchase it for them. Timely appreciation is another way I focus upon, ” shares Rohit.

Focusing On Delivering the Quality

For future development, Target Integration is already working on plans and strategies that describe its business to be truly sustainable as well as focusing on delivering stellar customer experience. The company will try to adapt to the mega-trends that will help its clients compete against their rivals in the industry. Furthermore, the advancements in technology must meet the needs of the big shifts, while the digital transformation journey of its client will happen. The leading company will work towards reducing the stress & anxiety of its customers. CEO Rohit states, “ We will be focused on delivering the quality that trademarks us and makes us better CRM/ ERP service/support providers for years to come across the globe. Spreading over the globe is another big target for the next 5 years. ”

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