Upcoming Changes to Bulk Billing
Incentives: What Box Hill Residents Need to Know

Access to affordable healthcare is a fundamental right for all Australians. In a significant move to enhance this access, the Australian Government has announced upcoming changes to bulk billing incentives in general practice, set to commence on 1 November 2025. These changes are particularly relevant for residents of Box Hill and the surrounding areas. This article aims to provide a comprehensive overview of these changes, their implications for patients and healthcare providers, and how Box Hill Healthcare is preparing to implement them.
Understanding Bulk Billing
Bulk billing is a payment option under the Medicare system, where medical practitioners bill Medicare directly for services provided to patients. In this arrangement:
• The medical practitioner accepts the Medicare benefit as full payment for the service.
• The patient assigns their right to a Medicare benefit to the medical practitioner, allowing Medicare to pay the benefit directly to the practitioner. This system ensures that patients incur no out-of-pocket expenses for eligible services, making healthcare more accessible and affordable.
Current Bulk Billing Incentives
As of now, bulk billing incentives are additional payments made to medical practitioners who bulk bill specific groups of patients, namely:
• Children under 16 years of age.
• Patients holding a Commonwealth concession card.
These incentives are designed to encourage practitioners to offer bulk billing to these vulnerable groups, ensuring they have access to necessary medical services without financial barriers.
What’s Changing from 1 November 2025?
The Australian Government is introducing two significant changes to bulk billing incentives:
1. Expansion of Eligibility for Bulk Billing Incentives
From 1 November 2025, all Medicare-eligible patients will be eligible for bulk billing incentives. This means that medical practitioners will receive incentive payments when they bulk bill any patient, not just those under 16 or holding concession cards. The aim is to support doctors in continuing to bulk bill Australians, thereby improving access to general practice care for everyone.
2. Introduction of the Bulk Billing Practice Incentive Program
In addition to expanding eligibility, the government is launching the Bulk Billing Practice Incentive Program. Under this program:
• Participating practices will receive an additional 12.5% incentive payment on every $1 of Medicare Benefits Schedule (MBS) benefit earned from eligible services. This payment will be split between the GP and the practice.
• To qualify, practices must bulk bill all eligible services for every patient.
• Practices must advertise their participation in the program.
• Practices need to be registered with MyMedicare. Notably, practices not already registered and wishing to participate will be exempt from MyMedicare accreditation requirements.
3. Registration for the program will be available from 1 November 2025. Accredited practices can prepare in advance by registering for MyMedicare now.
Implications for Box Hill Residents
For residents of Box Hill, these changes signify a substantial improvement in access to affordable healthcare. The expansion of bulk billing incentives means
that more local medical practitioners may offer bulk billing services, reducing out-of-pocket expenses for patients. This is particularly beneficial for families, seniors, and individuals managing chronic conditions who require regular medical consultations.
Box Hill Healthcare’s Commitment
At Box Hill Healthcare, we are committed to providing accessible and high-quality medical services to our community. In light of these upcoming changes:
• Preparation for Program Participation: We are taking proactive steps to understand the requirements of the Bulk Billing Practice Incentive Program and are preparing to meet the necessary criteria to participate fully.
• Enhanced Patient Communication: We will keep our patients informed about these changes and what they mean for their healthcare experience. Regular updates will be provided through our website, social media channels, and in-bulk billing clinic communications.
• Continued Focus on Quality Care: While these incentives aim to make healthcare more affordable, our primary focus remains on delivering comprehensive, patient-centred care. We will continue to offer a wide range of services, including general consultations, preventive health checks, chronic disease management, and more.
How Patients Can Benefit
As these changes come into effect, patients are encouraged to:
• Stay Informed: Keep abreast of updates from Box Hill Healthcare regarding our participation in the new incentive programs and any changes to our billing practices.
• Utilise Bulk Billed Services: Take advantage of the expanded bulk billing services to manage your health proactively without financial concerns.
• Engage with MyMedicare: Consider registering with MyMedicare to streamline your healthcare experience and ensure seamless access to services.
Conclusion
The forthcoming changes to bulk billing incentives represent a significant advancement in making healthcare more accessible and affordable for all Australians, including the residents of Box Hill. Discover nearby bulk billing services that offer a range of medical specialties and accept Medicare, ensuring convenient access to healthcare without out-of-pocket expenses. At Box Hill Healthcare, we are dedicated to embracing these changes to better serve our community. We believe that by participating in these programs, we can alleviate financial barriers to healthcare and encourage more individuals to seek timely medical attention.
For more information on these changes, you can visit the Australian Government Department of Health and Aged Care’s official page on upcoming changes to bulk billing incentives in general practice. If you have any questions or wish to discuss how these changes may affect you, please don’t hesitate to contact us at Box Hill Healthcare. Your health and well-being remain our top priority.