BaptistCare at home RCP Case Management Guide

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Restorative Care Pathway Case Management Activity

Goal Planning

Service Planning and Management

Monitoring, Review and Evaluation

• Identify the client’s needs, goals and preferences, in alignment with the support plan

• Establish and review the service agreement

• Develop and review the goal plan and budget

• Initiate referral to required services and support, including Allied Health and Nursing

• Coordinate clinical supports and communicate with the client, their registered supporter and the Restorative Care Team to ensure effective, personcentred, and goal-focused service delivery.

• Manage the Restorative Care budget

• Support access to AT-HM Scheme, where required

• Conduct care discussions with the client, their registered supporter and the Restorative Care Team, where required

• Conduct case conferences with the Restorative Care Team

• Submit a support plan review, where required

• Evaluate the client’s goals, service quality, and outcomes

• Complete and submit exit plans

Support and education

• Support delivery of services with wellness and reablement resources

• Provide advice, information and resources on age-related health matters

Total Care Management Hours: 9–13 hrs per episode*

*The volume of care management hours will vary according to client needs and complexity.

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BaptistCare at home RCP Case Management Guide by BaptistCare - Issuu