Customer Advocacy releases 100+ case studies, videos, media articles & blogs a year across industries, all approved to share externally! Each quarter, we collect the most impactful assets to help you accelerate opportunities in motion through the power of real-world peer examples. See for yourself—select a quarter below.
The future isn't just about adopting AI—it’s about securing it. This quarter, we show you how the world’s most sophisticated organizations are leveraging the AI security platform built on zero trust to embrace AI safely, without compromising data integrity.
Uber joined us earlier this year for the AI Security launch to discuss the critical role of Red Teaming and how to operationalize AI Security.
Zuora, Siemens and BioIVT share their thoughts on GenAI, AI attacks, and protecting what firewalls can't.
KPMG sat down with Jay to discuss AI Security. Note: This asset is for internal enablement only and is not for external distribution.
Zscaler leverages AI Guard to protect our own sensitive data and empower our global workforce to innovate with confidence.
Want more like this? The Customer Advocacy Brochure has quick links to everything the team produces in one place.
Cost Takeout Infographic
Nothing validates a strategy or shortens a sales cycle faster than hard evidence of ROI. In today’s economic climate, CXOs aren't just looking for security, they are looking to reclaim capital for AI innovation and M&A integration.
This new infographic is your ultimate weapon for cost takeout conversations, packed with customer metrics that prove that embracing zero trust architecture creates a "cascading phenomenon" of cost savings.
Take action:
Arm yourself with the latest blog from Sunil Frida on why Zero Trust is the ultimate economic engine for the AI era.
Drop the Google Slide version directly into your next deck to validate value.
Own the Waiting Room: Add the Zoom Waiting Room reel to prime your buyers with success stories before you even say hello. Step-bystep video and guide.
Socialize Success: Engage your network on LinkedIn and X [Links Pending].
Banco Inter
As Inter continues to grow via M&A and uses more AI tools, the digital-first bank has delivered high-performance zero trust access to apps and the internet for users, enhanced security for workloads deployed in multiple clouds, unified data security including SaaS and AI data usage controls, and so much more.
Results have been impressive and wide-reaching:
An 113% increase in coverage of malicious behaviors— a significant and quantifiable reduction in their attack surface
Reducing risk exposure by $4.25M/year
Avoidance of potential financial losses and overall risk reduction, including costly noncompliance penalties and prevented breaches.
Reducing operational expenses and administrative complexity
Watch the four chapters of Inter’s Zscaler Journey, and read the full case study.
OVERVIEW Featured Videos COST SAVINGS
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Replacing VPN with Zero Trust
Doubles Productivity for Remote Radiologists, Yields ~$2M/y in Revenue Upside
WORKLOAD PROTECTION
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Hibank Secures Expansion with Zero Trust by Unifying Data
Security Everywhere and Simplifying Operations
DATA SECURITY
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Reducing the attack surface and curbing lateral threat movement by replacing SD- WAN with zero trust for branch offices
Paul Siy, CIO & Head of the Information Technology Group, BDO Unibank
Paul Siy and his team at BDO Unibank, a leader in Filipino financial services, traded legacy controls for the Zscaler Zero Trust platform to reduce the IT burden.
By shifting to identity-driven security, all 1,700 branches now enjoy a rapid, seamless experience. Paul and his team have enabled secure growth at scale while shrinking the bank's attack surface.
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Featured Case Studies
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t Protecting public transit critical infrastructure by ensuring OT/ IT uptime and boosting cyber resilience with zero trust
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t Securing a global mobile workforce with a unified zero trust architecture that eliminates legacy architecture, protects sensitive medical data, and delivers a frictionless user experience
Featured Blogs
Inter’s Data Security Journey: Protecting 33 Petabytes with Zscaler
Rethinking Cybersecurity in Education: A Vision for Secure Learning with Zero Trust
How Siemens Healthineers Secured a Complex RISE with SAP Migration with Zero Trust
Featured Media Articles
How AkzoNobel Built Business Agility With Zero Trust
BDO Unibank taps Zscaler to secure cloud migration
ft. CIO & Head of the Information Technology Group, BDO Unibank ft. Kurt De Ruwe, CIO at AkzoNobe
READ WSJ PRO ARTICLE
Yokohama TWS sceglie
Zscaler Zero Trust Exchange per una sicurezza IT globale e resiliente
ft. Roberto Raguseo, Global IT Security Director at Yokohama
T WS
READ 01 N ET ARTICLE
READ COMPUTERWEEKLY ARTICLE
Syngentas Zero Trust
Strategie für die digitale
Landwirtschaft
ft. Feroz Sheikh, Chief Information und Digital Officer at Syngenta Group
READ COMPUTERWORLD ARTICLE
Zscaler Supports NTT
Docomo Group s Transition to Zero Trust, Promoting Work-Style Reform and Management Efficiency for 50,000 Employees
ft. Takashi Kuraoka, Head of IT
Environment Department at NTT
DOCOMO
Featured Win Wires
a i an hi team at DO nian a eae in iipino inancia eice tae eac
Prudential Consolidates with Zscaler ELA Expansion, Unlocking Millions in TCO Savings
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a i an hi team at DO nian a eae in iipino inancia eice tae eac
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SBI Replaces 7-Year Broadcom SWG Incumbency and Palo Alto Networks VPN with Zscaler, Enabling In-Country Logging and Scalable Zero Trust for M365 and GenAI
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a i an hi team at DO nian a eae in iipino inancia eice tae eac
Alstom Achieves Universal ZTNA, Saving €8.8M Over 3 Years by Consolidating on Zscaler
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Our latest Win Wires pull back the curtain on the strategy, persistence, and crossfunctional teamwork required to transform complex challenges into landmark victories.
These stories offer a blueprint for navigating the modern sales landscape. Explore the FY25 and FY26 Win Wire decks for a tactical perspective on what "winning" looks like today and find fresh inspiration to accelerate your own pipeline.
The next great story starts with you. Do you have a champion ready to share their success with Zscaler? Nominate them and help turn real success into repeatable wins! Act Fast. Stay Secure.
Customer Success Stories for Q1
Customer Advocacy Newsletter
Real Customer Stories. Real Deal Impact.
This quarter’s Customer Advocacy Newsletter brings you a fresh set of customerapproved stories designed to support active deals and build buyer confidence. You’ll find new win stories, case studies, videos and more that showcase how customers are solving real challenges and delivering measurable outcomes with Zscaler.
These stories are ready to use—whether you’re validating a strategy, reinforcing value in late-stage conversations, or showing buyers what success looks like in practice.
The Customer Advocacy Brochure has quick links to everything the team produces in one place. Need to reference a customer? You’ll love the keyword search function in the “Customer Success Stories” tile in Okta and the “Customer References” tab in the navigation bar in SFDC. For quick access, click here: Marketing Login & Sales Login.
And don’t forget about the dedicated external customer stories page on zscaler.com, which you can share far and wide, along with the accompanying slides to add to your first meeting decks!
SKO '26 Takeaways: 6 Strategic Power Plays
Post-SKO, the enablement team is supporting adoption through targeted training, coaching, and streamlined tools, ensuring these Power Plays are seamlessly integrated into daily workflows. Each prospecting guide includes multiple customer stories to commit to memory. Check them out below and on Zsource!
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Ducks Unlimited Canada
Ducks Unlimited Canada is Canada’s largest land conservation organization and a leader in wetland conservation. IT Director Andrew Pratt explains why legacy SD-WAN couldn't deliver distributed, scalable connectivity across 25 nationally distributed field offices with different needs. With Zero Trust Branch plus ZPA + ZIA securing internet, SaaS, and private app access for users, Ducks Unlimited Canada:
Simplifies operations to keep IT agile, able to deploy and scale and policies from small branch offices to its national headquarters
Strengthens security posture with granular access control and segmentation within the branch network, preventing lateral movement of threats
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Latest Customer Videos
Retiring vulnerable VPNs and standalone CASBs reduces complexity and strengthens security posture
Faster, more effective cyber risk reduction with a CTEM program built on the Zscaler Data Fabric for Security
Achieving agility for a global workforce, seamless M&A, and significant cost reduction across operations
Chad Pallett, Acting CISO, BioIVT
Chad Pallett led BioIVT through a modern security evolution, replacing outdated SD-WAN, firewalls, and VPNs with a cloud native zero trust platform built for speed, scale, and AIdriven threats. Like a true Wizard of Z, he guided the team past legacy obstacles and toward a stronger, safer future.
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Latest Case Studies
Intelligent, automated exposure management from Zscaler replaces traditional vulnerability management to improve security posture and enhance resilience
Leveraging zero trust to cut costs, reduce complexity, and ensure safe digital experiences for K-12 students
Replacing legacy tools with a zero trust café model cuts costs, boosts security, and elevates the user experience at midsize construction firm
Humanitree
Latest Blogs
How Three CISOs Transformed Their Exposure Management Programs
Three Lessons Learned While Upgrading from Legacy Security to Zero Trust
How Six Security Leaders Use Deception to Turn the Tables on Attackers READ M ORE READ M ORE READ M ORE
Hot Off the Presses
Shifting IoT Security Into High Gear
ft. Brian Shelby, Director of IT Infrastructure and Cybersecurity at Maverick Transportation
Zero Trust Takes Hold in Higher Education
ft. Dan Han, CISO at Virginia Commonwealth University
READ EDTECH ARTICLE
Exposure Management Is at the Heart of Reducing Risk
ft. Erik Hart, CISO at Cushman & Wakefield
READ WSJ PRO ARTICLE READ WSJ PRO ARTICLE
Brazil’s first digital-only bank relies on Zscaler to roll out zero-trust security everywhere
The Zero Trust Imperative: Why Financial Services Must Modernize Security Now
ft. Simon Legg, CISO at Hastings Direct ft. Orlandino Neves, Executive Cybersecurity Manager at Banco Inter
READ SILICON ANGLE ARTICLE
READ F INANCIAL IT ARTICLE
Featured Win Wires
Visa Displaces 7+ Point Solutions, Consolidating Legacy Controls onto Zscaler’s Single, Simple-to-Manage Platform
Hitachi Rail Hastens New Site Deployment with Zero Trust Branch and Zscaler Cellular
Wesfarmers Health Selects Zscaler Over Netskope to Unify Security, Protecting Users, Data, and Workloads
Every win has a story behind it. Our latest Win Wires highlight the strategy, persistence, and teamwork that turn complex opportunities into successes—from head-to-head competitive evaluations and broad platform expansions to high-impact displacements.
Dive into how account teams build executive champions, overcome objections, and differentiate against the competition. Use the FY25 and FY26 Win Wire decks as a practical guide to see what winning looks like in real deals—and to spark new ideas for advancing your own opportunities.
The next great story starts with you. Do you have a champion ready to share their success with Zscaler? Nominate them and help turn real success into repeatable wins!
Customer Success Stories for Q4
Customer Advocacy Newsletter
New Success Stories to Accelerate Deals In Motion
FY26 is off to a fast start—and customer proof points are setting the pace. Following a fantastic SKO featuring CXO speakers from Cushman & Wakefield, Rate Companies, Kraft Heinz, and Koch, Inc., we’re releasing a new wave of customer stories showcasing transformation in action that map to the Power Plays launched at the event. Explore win stories, case studies, videos, and more designed to help you accelerate deals and close with confidence.
Check out our Customer Advocacy Brochure for quick links to everything the team produces in one place! Need to reference a customer? You’ll love the keyword search function in the “Customer Success Stories” tile in Okta. You can also access the database through these two links: Marketing Login & Sales Login.
And don’t forget about the dedicated external customer stories page on the website, which you can share far and wide, along with the accompanying slides to add to your first meeting decks
Zscaler is a 2025 Customers’ Choice in the Gartner® Peer Insights™ “Voice of the Customer” for Security Service Edge
Overall, reviewers gave us a 4.7 out of 5 based on 170 reviews, with 92% saying they would recommend Zscaler.This distinction recognizes vendors in the SSE market based on feedback and ratings submitted by hundreds of verified end users of our products for an 18-month period ending on August 31, 2025.
Erik Hart, CISO, Cushman & Wakefield
With the boldness of a startup and a track record built on well over 100 years in business, global commercial real estate leader Cushman & Wakefield ditched legacy tools and built an impenetrable zero trust defense with Zscaler, enabling their 52,000 employees to connect securely from anywhere.
Latest Customer Videos
Delivering zero trust security, protecting racing performance data from cyberthreats, and providing reliable branch connectivity
Zuora
Moving from a legacy architecture to zero trust ensures robust data protection and minimizes risk
Simplified infrastructure and a real-time, dynamic asset inventory support rapid, secure growth and superior patient outcomes
Zuora, a world-leading SaaS monetization platform, helps companies increase revenue and improve subscription management. The cloud-first company knew it was time to shift away from its costly and complex castle-and-moat architecture with multiple point products.
When Director of Security and Infrastructure Siva Vadakandra and his team deployed Zscaler to 1,600 users across 16 countries, they transformed the organization in a short four months. Zuora reduced infrastructure complexity, saved more than $500,000 by retiring legacy solutions, reduced risk, and significantly enhanced its security posture. The company now provides users with a seamless and secure experience no matter where they work. At Zuora, Zscaler has become the springboard to growth and secure innovation with AI.
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Video Spotlight
Latest Case Studies
100% visibility into app usage across a large global user base drives investment optimization opportunities and identifies shadow IT
Delivering robust security, providing seamless connectivity with direct zero trust access, and reducing complexity and costs
Shifting from a traditional architecture to zero trust accelerates M&As, secures vital data, and elevates the user experience
read more read more
Latest Blogs
Maverick Transportation Puts Zero Trust Cellular in High Gear
more
Siemens Healthineers Drives Innovation and Mitigates Healthcare Cyber Risk with AI and Zscaler
Zuora Harnesses Zscaler’s AIPowered Cybersecurity to Advance AI Innovation
read more read more read more
Hot Off the Presses
Security, scale and savings: How zero trust boosts defences while driving business transformation
Local Governments Streamline
Remote Access With SASE
ZKast #104 with Karthik Chakkarapani, CIO and SVP of Zuora on the Zscaler Relationship ft. Nik Sood, Technology Program Manager at City of Alexandria ft. Cebu Air and Unilever ft. Karthik Chakkarapani, CIO and SVP at Zuora
READ BUSINESS TIMES ARTICLE
Security, scale and savings: How zero trust boosts defences while driving business transformation
ft. Javier García Quintela, CISO at Repsol SA
READ REVOLUTIONAIRIES ARTICLE
READ STATETECH ARTICLE
ZKast #81 with Zscaler customer
Alex Philips, CIO of NOV at RSA
2025
ft. Alex Philips, CIO at NOV
WATCH ZKAST
WATCH ZKAST
Zscaler Extends Zero Trust Platform to Enable Cellular Communications for IoT/OT with simply a SIM card No VPN or software
ft. Brian Shelby, Director of IT Infrastructure and Cybersecurity at Maverick Transportation
READ P RESS RELEASE
Featured Win Wires
UC Santa Barbara Satisfies
Mandate with Largest Device
Segmentation Deployment to Date
AI Urgency and Forcepoint Displacement Clinch a Multi Million Dollar Zscaler Add On, Boost Cognizant s Trust
Pernod Ricard Selects Zscaler Over PAN to Anchor Global Security Transformation for 5+ Years
Every deal tells a story. Our FY25 Win Wires capture the strategy, grit, and collaboration that turned opportunities into wins—from competitive bake-offs with PAN and Netskope to displacements and everything in between. Explore how account teams built champions, navigated roadblocks, and outperformed the competition. Use the FY25 Win Wire deck to see what winning looks like in action—and spark new ideas for accelerating your deals in motion.
You hold the keys to the next great story. If you have a customer champion ready to share their success, nominate them to be featured and help others unlock new paths to win.
Customer Success Stories for Q3
Customer Advocacy Newsletter
Showcasing real-world examples of Zscaler customer deployments
Your quarterly customer advocacy newsletter is here to help you start off Q3 strong with success stories from across geographies, industries, solutions, and more! Remember: you can explore all the resources in our Customer Advocacy Brochure or search 500+ unique case studies, videos, media articles, press releases and more in our Customer Advocacy Database (Marketing Login, Sales Login).
Don’t want to wait for the next newsletter? Join the Customer Advocacy Slack channel #customerstories for a live feed of what’s new and noteworthy.
Customer eBook
Check out our new ebook that features examples of how 30 customers spanning 14 industries and 13 countries have elevated their security postures, fostered exceptional user experiences, simplified M&A, and more with zero trust + AI.
With a focus on the customer journey, business outcomes, and value realization achieved through a Zero Trust Architecture, this ebook will help inspire your prospects and customers with real-life examples from their peers and encourage them on their own transformation journeys.
Suneel Cherukuri, the CISO of DC Gov
As the CISO of DC Government, our newest IT Hero oversaw the transition from legacy VPN appliances to a streamlined and cloud-native zero trust architecture. The result? Seamless, secure connectivity and work-from-anywhere flexibility for 15K government employees.
Explore DC Government’s journey, including Suneel Cherukuri’s perspective on the future of AI-powered governance and risk mitigation.
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Featured IT Hero
Latest Customer Videos
Unilever Enhances Global Security and Achieves “Just Enough” Access to Apps with Zero Trust
PTC
Consilio Modernizes Its Architecture, Reducing Risk and Providing a Remote Access Solution Users Love
Processing billions of transactions, stopping threats, and enabling secure access for 14,000 users
To modernize its global operations and accommodate work from anywhere for its 7,000+ users in 30 countries, PTC shifted from a traditional architecture to 100% zero trust. In this video, CISO Matt Hart explains how replacing VPNs with zero trust connectivity reduced PTC’s attack surface and slashed security spend.
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Video Spotlight
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Latest Case Studies
Cisalfa Sport Strengthens Its Security Posture by FastTracking Zscaler Deployment in Less Than Three Months
Kern Community College District’s Move to Zero Trust Garners 99% User Approval Rating
Persistent Boosts Security While Saving $2M in Capex/ Opex Costs Year Over Year
Hot Off the Presses
ゼットスケーラー、JICA
のアクセス環境の安全性と
利便性を支援
READ ZSCALER PRESS RELEASE
Branches and Factories and Clouds, Oh My!
Zscaler Extends Zero Trust Segmentation to Distributed Locations
ft. Gray Television and IIFL
READ SILIC O N AN G LE ARTICLE
Nokia Selects Zscaler to Enhance Security and Cloud Capabilities
ft. Nishant Batra, Chief Strategy & Technology Officer at Nokia
READ SDXCENTRAL ARTICLE
How Repsol s DLP
Strategy Enables A Fearless Embrace of GenAI
ft. Javier García Quintela, CISO at Repsol SA
READ REV O L U TI O NAIRIES ARTICLE
Zscaler: Powering a New Era of Zero Trust with Segmentation
ft. Brian Morris, CISO at Gray Television and Shanker Ramrakhiani, CISO at IIFL
READ C YB ER M A G AZINE ARTICLE
Zscaler Zero Trust
Segmentation Prevents
Lateral Movement from Ransomware Attacks
ft. Brian Morris, CISO at Gray Television and Shanker Ramrakhiani, CISO at IIFL
READ H ELPNET
SEC U RIT Y ARTICLE
Toyota Gazoo Deploys the Zscaler Zero Trust Exchange
ft. Riku Nykänen, Information Security Officer at TGR-WRT
READ INTELLI G ENT CIS O ARTICLE
Zscaler Introduces
Innovations in Intelligent Segmentation to Extend Zero Trust to Branches, Factories and Clouds
ft. Brian Morris, CISO at Gray Television and Shanker Ramrakhiani, CISO at IIFL
READ ZSCALER PRESS RELEASE
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Latest Case Studies
Peer References, partner support, and federal funding sealed the deal at level 1 trauma center
Proxy play, superior POV outcomes, and scalability lead to transformation at Qube Safran selects zscaler for a fiveyear zero trust partnership, displacing PAN
Learn from all 16 of our featured win stories in the FY25 WIN WIRE DECK. We will be adding another batch of high-impact win stories from this latest quarter by the end of February, so make sure to bookmark this deck to stay up-to-date with the latest and greatest wins from Q2.
Do you have a customer who would like to become our next featured advocate? Nominate them for the opportunity to participate today!
a champion
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Customer Success Stories for Q2
Customer Advocacy Newsletter
Let our customers do the selling for us!
The Customer Advocacy team is excited to help you start off the quarter strong with 25 brand-new customer success stories published in the last three months. This newsletter only scratches the surface—explore all the resources at your fingertips in our Customer Advocacy Brochure.
Customer Video Testimonials
Securing and improving experiences 12,000-15,000 users at scale by delivering direct-to-cloud connectivity
Accelerating expansion and cloud migration with zero trust segmentation and AI-based security innovations
Replacing legacy VPNs leads to improved user experience and protection from threats at scale
MGM Resorts International
Hear from Stephen Harrison, CISO at MGM Resorts International, as he shares how his team blocks more than 275,000 threats per month, boosts mobile device efficiency by over 50%, and secures data with best-in-class DLP and deception technology in the Zscaler Zero Trust Exchange.
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Video Spotlight
Latest Case Studies
Promoting transformationdigitalto change hospital work practices and enabling zero trust access from mobile devices
Safeguarding data and users in extreme remote environments through partnering with Zscaler
Advancing transformationdigitalfor its customers and infrastructure with the Zscaler zero trust architecture
Guest Authored Blogs
XPO’s zero trust expansion keeps transport service centers operating optimally
Three ways zero trust architecture made our organization better beyond security
3 lessons learned about the indispensable chemistry between zero trust and innovation
Hot Off the Presses
Lessons learned: 4 Zscaler deployments later
ft. Andrew Baker, CTO at Capitec
READ NETWORK WORLD ARTICLE
How BT is working with Zscaler to tackle the new security frontier
ft. David Harcourt, Chief Security Authority at BT
READ INTELLIGENT CISO ARTICLE
How the nation s largest school system keeps students safe
ft. Demond Waters, CISO at the NYC Department of Education
Read RO U TE F I F T Y A r tic l e
Trust no one: digital trust in the age of artificial intelligence
ft. Alex Philips, CIO at NOV
Read F INANCIAL TI M ES A r tic l e
Ooredoo, Qatar Airways, and Zscaler partner on groundbreaking cybersecurity project
ft. Qatar Airways
READ OOREDOO
BU SINESS P RESS RELEASE
NYC Department of Education builds the pipeline for future cybersecurity professionals
ft. Demond Waters, CISO at the NYC DoE, and Anthony Dixon, Dir. of Cybersecurity Engineering
Read Net w o rk Wo rl d A r tic l e
Featured Win Wires
First Avalor UVM deal in EMEA, displacing Balbix through a “total team effort”
G2K Utilities Company chooses Zscaler over Netskope to enable agile M&A; deal closed via GCP
6 ways Sanmina maximized its Zscaler Zero Trust Exchange investment
ft. Matt Ramberg, VP of InfoSec at Sanmina
Read Net w o rk Wo rl d A r tic l e
The present and future of Zero Trust segmentation at Gray Television
ft. Brian Morris, VP and CISO at Gray Television
Read Net w o rk Wo rl d A r tic l e
ZIA & ZPA drives transformation, tees up successful à la carte selling for increased protection and segmentation
Explore all 43 featured FY24 Win Wires, and watch out for a NEW BATCH of FY25 Q1 WIN STORIES that will be available at the end of November.
Do you have a customer who would like to become our next featured advocate? Nominate them for the opportunity to participate today!
Customer Success Stories for Q1
Customer Advocacy Newsletter
From vision to value: customer-led stories of transformation
As we gear up to wrap the final quarter of FY25, now is the time to leverage customer stories to help accelerate and close key deals in motion. In this edition, you’ll find fresh case studies, videos, blogs and more that showcase how Zscaler is delivering critical outcomes to organizations around the globe. Customer proofpoints can be the tipping point, bringing credibility, clarity, and confidence to every stage of the sales cycle. Don’t miss the chance to share these insights in your next conversation!
Explore the highlights below and access all of the customer content in our Customer Advocacy Brochure, the “Customer Success Stories” tile in Okta or via the Marketing Login & Sales Login.
Don’t want to wait for the next newsletter? Check out all of our latest customer content on the website and in slide format anytime!
Zenny Award Winners
The Zenny awards highlight those who have embraced forward-thinking strategies, navigated complex challenges, empowered their teams, and driven meaningful transformation in their industries. Recognizing these exceptional leaders is particularly meaningful for us as we consistently see firsthand the impact of their work–not only on their organizations, but on the broader communities they touch. Congrats to the winners of our inaugural awards!
Antonio Cerezo Hormeño, Head of Cybersecurity, Europe & LATAM at Sanitas
Sanitas rapidly deployed ZIA to 12,000+ users in just 2.5 months!
His leadership was key to Sanitas’ shift to a Zero Trust architecture, fostering a transparent and agile working environment for employees and partners.
Read more
Guest Authored Blogs
XPO’s zero trust expansion keeps transport service centers operating optimally
Three ways zero trust architecture made our organization better beyond security
3 lessons learned about the indispensable chemistry between zero trust and innovation
T-Moble
Why did T-Mobile, one of the largest wireless telecom operators in the US, choose Zscaler to enhance the company’s security infrastructure? Zscaler stands out among the rest because it was built from the ground as a true, scalable zero trust network access solution.
T-Mobile transitioned to hybrid zero trust in just 90 days, reducing the need for traditional VPNs and providing employees and other team members with secure and direct access to applications and resources. Zscaler Digital Experience (ZDX) played a major role in the speedy migration by enabling the team to precisely pinpoint issues in the IT ecosystem and resolve them proactively.
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Latest Case Studies
BorgWarner Embraces Zero Trust + AI, Experiences 75% Faster Time-to-Value for M&As and Divestitures
Junglee Games Secures Employee and Customer Data with the Zscaler Zero Trust Exchange
EML Leverages Zero Trust to Secure Private AI-Based Apps and Increase Digital Trust for Customers
Uber's Road to Robust AIDriven Risk Management
Securing Future Growth: How FICO Embraces the Cloud with Confidence
Enterprises Embracing Zero Trust Everywhere
Hot Off the Presses
Zscaler Zero Trust Exchange Platform Deployed Across T-Mobile Operations
ft. Jeff Simon, SVP and CSO at T-Mobile
READ ZSCALER PRESS RELEASE
Sandia Labs’ Zero Trust Approach: Balancing Security, User Experience
ft. Jason Crenshaw, Director of Information Security at Sandia National Laboratories
READ M ERITAL K ARTICLE
Identity as the New Perimeter: NOV’s Approach to Stopping the 79% of Attacks That Are Malware-Free
ft. Alex Philips, CIO at NOV
READ VENTUREBEAT ARTICLE
Cyber Leaders Seek to Demonstrate ROI’ in Face of DOGE Cuts
ft. Justin Fanelli, CTO at the U.S. Navy and Vu Nguyen, CISO at the U.S. Department of Justice
READ F EDERAL NE W S NET WO R K ARTICLE
Featured Win Wires
Asahi Switches from MPLS and VPN to Reliable, Feature-Rich
Zscaler, Leaving Netskope Behind
Zscaler Airgap Secures San Joaquin County s Critical Systems, Drives Out PAN, Beats Netskope
Zscaler Unveils Asset Exposure Management for Faster, More Effective Cyber Risk Reduction
ft. Mike Melo, CISO at LifeLabs
READ ZSCALER PRESS RELEASE
51 Seconds to Breach: How CISOs Are Countering AI-Driven, Lightning-Fast Deepfake, Vishing and Social Engineering Attacks
ft. Alex Philips, CIO at NOV
READ VENTUREBEAT ARTICLE
Zscaler Comes Out the Winner in Swiss Re s Rigorous Comparative Test, Crushing PAN
Bookmark the FY25 WIN WIRE DECK for even more stories across competitive scenarios, use cases, verticals, and more. This resource is designed to help you understand common challenges faced by customers and identify strategies to overcome roadblocks, build champions, and close! Coming soon, we’ll have win stories on Q3 wins including a massive new logo deal with PepsiCo, Zscaler’s largest Avalor deal in history with AdventHealth, and more.
Do you have a customer who would like to become our next featured advocate? Nominate them for the opportunity to participate today!
Customer Success Stories for Q4
Customer Advocacy Newsletter
Your quarterly dose of fresh customer content
Welcome to the latest edition of the Customer Advocacy Newsletter! Did you know that in the past three months, 29 new public-facing customer story assets have been published? Read on for highlights and resources to help you find realworld stories to help you end Q4 with a bang!
Customer Advocacy Hub
Introducing the Customer Advocacy Hub: an interactive PDF where the universe of customer advocacy content is at your fingertips. Bookmark this resource so you can easily access all the public-facing and internal content available to help you incorporate the customer voice into all that you do. View Brochure
Ankit Agarwal from Encora
When most of Encora’s 10,000+ users went remote, legacy firewall and VPN appliances couldn't offer the speed or scale to protect them anymore. To ensure business continuity and strengthen cybersecurity, our newest IT Hero Ankit Agarwal chose the cloud native, proxybased architecture of the Zscaler Zero Trust Exchange.
In Q2, we published the first-ever digital Zscaler IT Heroes Comic Book! To continue bringing our customers’ voices to life, we’ve created a physical version of the series. Attendees at Public Sector Summit and RSA are loving it! Next stop for the series: Zenith Live!
Latest Case Studies
Securing Internet and Private Application Access for Over 1 Million Users
Choosing Cloud-Delivered Zero Trust to Replace Legacy VPN
Processing Billions of Transactions and Blocking Millions of Threats at Scale Read More
Micron Technology
With 11 manufacturing plants, multiple customer labs and global operations, Micron Technology needed a cloud-based solution that could scale and extend to all those locations as well as employees, suppliers, and customers.
Hear from Chris Harlow, Sr. Technical Manager of IT Security and Nitin Negi, Sr. Manager of Cybersecurity Engineering and Operations at Micron Technology, on how the company leverages Zscaler zero trust to provide a consistent, safe user experience, reduce cyberattacks by a significant margin, and lower operational costs and overhead.
Video Spotlight
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Latest Case Studies
Peer References, partner support, and federal funding sealed the deal at level 1 trauma center
Proxy play, superior POV outcomes, and scalability lead to transformation at Qube
Safran selects zscaler for a fiveyear zero trust partnership, displacing PAN
Guest Authored Blogs
Cushman & Wakefield’s Roadmap for Consolidating and Simplifying Security with Zscaler
How Zscaler’s Powerful Integrations Help the State of Oklahoma Efficiently Do More with Less
Trailblazing Heroes Lead the Charge in Secure Digital Transformation Read More
Hot Off the Presses
17 Million Cyberattacks A Day: How Oklahoma Stops 99% of Them
featuring Michael Toland, CISO at State of Oklahoma
Read Route Fifty Article
Zscaler finds enterprise AI adoption soars 600% in less than a year, putting data at risk
featuring Alex Philips, CIO at NOV
Read VentureBeat Article
The Future of Cybersecurity is Fighting AI with AI
featuring Darin Hurd, CISO at Guaranteed Rate
Read t h e E cono m i s t Article
Zero Trust bei Krannich Solar featuring Alexis Ladas and Benedikt Hermann, IT Managers at Krannich Solar
Read S ilicon Article
Hosokawa Alpine set zt Cloud-First Strategie um
featuring Alexander Kiffe, Operations Director IT at Hosokawa Alpine AG
Read CIO. co m Article
Does your customer champion have an amazing Zscaler journey? Nominate them for customer advocacy opportunities or encourage them to swing by the Gartner Peer Insights booth at Zenith Live in Vegas. We want to meet them and help elevate their story!
Your customer’s success story, secured.
Your Quarterly Dose of Fresh Customer Content
It’s the newest edition of the Customer Advocacy Newsletter, your onestop shop for highlights on the global Customer Success Stories we’ve released over the last three months!
NEW
IT Hero Digital Comic Book ��
The first-ever Zscaler IT Heroes comic book is here! Our customers are the “heroes” of their organization’s digital transformation in 12 vividly illustrated stories, each one a compact retelling of the customer’s zero trust security journey with a link to the full case study.
These comics were created to honor our customers in a fun and unique way, offer their peers potential solutions, increase traffic to zscaler.com, and drive revenue for Zscaler. Ultimately, they bring our customers’ voices to life and can help create buzz about Zscaler in the marketplace.
Latest Case Studies
Blocking advanced threats at scale, bolstering user productivity
Replacing legacy VPN to enable an efficient, modern hybrid workplace
Leveraging a cloud-based zero trust architecture
Video Spotlight
When the world shifted to remote work, Ramsay Health Care needed to find a way to offload their on-premises appliances in favor of a more flexible and secure cloud solution. Today, the company leverages the Zero Trust Exchange to not only keep patient data secure, but also deliver seamless digital experiences wherever users are located.
Watch this video with Julian Zelones, Manager of Security Engineering at Ramsay, to learn what made Zscaler the company’s clear choice.
View Success Story
View Success Story
View Success Story
Guest Authored Blogs
How the Four Pillars of Zscaler lead to successful customer outcomes
Read now
Cebu Pacific Air secures hybrid work with Zero Trust
Read now
Immortalizing the heroic journeys of Zscaler customer advocates
Read now
Featured IT Hero ��
Deneen DeFiore, VP & CISO at United Airlines, dropped her legacy VPN and firewall baggage. Now, Zscaler secures United’s 80,000+ hero characters, as well as its entire technology ecosystem, and helps the company deliver industry-leading travel experiences—and the sky's the limit! Watch the full story.
Hot off the Press
Zscaler Unveils AI-Powered Analytics Across Cyber Risk, Digital Experience, SaaS Usage, And Workplace Trends
Zscaler Announces Industry-First Zero Trust Innovations To Secure Workloads and Cloud VDI
Venture Beat: How Enterprises Are Using Gen AI To Protect Against ChatGPT Leaks
Zscaler Introduces Industry’s First Zero Trust SASE, Built On Zero Trust AI
Why stop here? Head to our Customer Stories Library to see all the inspiring examples of how organizations worldwide have partnered with Zscaler to become more efficient, resilient, and secure.
Customer Advocacy Newsletter
New year, new customer success stories
Ring in 2024 with the latest customer success stories
Welcome to the Zscaler Customer Advocacy Newsletter! We’re kicking off 2024 by showcasing the latest and greatest content from our #ZCloudCollective customer advocates.
NEW
New Asset: Customer Infographic
Our customers’ success stories are a powerful competitive differentiator. Why not have them do the selling for us?
The Benefits of Zscaler According to Customers highlights compelling stats straight out of our success stories, aligned to our four pillars: cyberthreat protection, data protection, business analytics, and zero trust connectivity. It should be a useful tool across all marketing functions to help accelerate sales cycles and generate more pipeline. Commit these proof points to memory!
Explore the stats and get the full infographic watch
Featured IT Hero ��
It’s a bird … it’s a plane … it’s Ash Surti, Chief Digital and Information Officer at Colt Technology Services—our latest IT Hero honoree!
Proxy appliances leave blind spots around encrypted threats, and deploying them can take 18 months or more. Ash Surti and his team at Colt Technology Services knew their business couldn't wait that long.
They deployed the Zero Trust Exchange in just three months—83% faster than their legacy proxy. Now, they get the best of both worlds: a robust security architecture and a superior experience for users, anywhere. Read the full case study.
Latest Case Studies
Blocking threats at scale and improving cybersecurity posture Read now
now
Increasing business growth and productivity with Zscaler
Protecting sensitive patient data
now
Video Spotlight
With the extreme sensitivity of data in their industry, financial services and insurance companies must ensure their users and data are safe from threats at all times. Learn how Liberty Mutual leverages the Zero Trust Exchange to deliver the most comprehensive protection and an exceptional user experience, anywhere. Watch the video.
Latest Case Studies
Zscaler helps CEnet transform online learning in Australia
Read now
Hot off the Press
Exceptional customer experiences begin at home
How to prepare for a successful Zscaler deployment
Read now
Read now
Smarter Government: How New Jersey Courts Began A Journey To Zero-Trust Security
The 4 Pillars Of The Zscaler Zero Trust Exchange: Customers Share Their Successes
Why Gen Z Have Become Part Of Lendleases’ Plan To Get Workers Back To The Office
10 Questions To Ask About Secure Service Edge (SSE)
Zscaler Partners With Imprivata And CrowdStrike To Announce New Zero Trust Security Solution For Healthcare Organizations
Can t get enough of our great content? You re in luck! Our extensive Customer Stories Library contains inspiring examples of how companies worldwide are partnering with Zscaler to simplify and accelerate their zero trust journeys.
Customer Success Stories for Q1
Customer Advocacy Newsletter
Kick-start Q1 with compelling customer proof points
Congrats on another fantastic year! The Customer Advocacy team is excited to help you start the new quarter strong with 25 brand-new customer success story assets published in the last 3 months. This newsletter only scratches the surface —explore all the resources at your fingertips in our Customer Advocacy Brochure.
Customer voices were front and center at Zenith Live ’24. Whether you were with us live or watching on demand, customer speakers showed up strong to share their experiences and validate our message.
We’re proud to share two transformation sessions dedicated to customers’ Zscaler implementation journeys. You’ll hear firsthand stories of organizations using zero trust principles and leading technologies to protect their users and data while gaining a competitive advantage.
Las Vegas Customer Evolution Showcase featuring Unilever, XPO, and NYC DOE
The Hague Customer Evolution Showcase featuring BT and Micron
WATCH THE KEYNOTES
Nitin Negi and Chris Harlow from Micron
As a manufacturer on the leading edge of semiconductors and technology powering the AI revolution, Micron’s R&D and IP data is extremely valuable and sensitive. Our newest IT Heroes Nitin Negi and Chris Harlow knew they needed a zero trust framework to keep this data secure. They partnered with Zscaler to achieve their zero trust goals and protect their multicloud environment.
Read more
Latest Case Studies
Replacing traditional firewalls/ VPNs, blocking threats at scale, and boosting productivity by 30%
Stopping cyberattacks, reducing support tickets, and lowering costs by hundreds of thousands
Improving visibility, blocking web-borne threats, and tightening security by replacing VPNs with zero trust
Amplifon
Italian customer Amplifon is a global leader in the hearing care retail market. After setting goals to ensure consistent user and patient experiences as well as protect sensitive patient data, they knew their legacy on-premises proxy solution wouldn’t cut it. They needed a cloud native zero trust approach.
Hear from David Mallen, Global IT Network Operations Manager, as he discusses the company’s zero trust transformation, powered by Zscaler. Learn how we help Amplifon protect 15,000+ users and prevent millions of policy violations at scale.
Watch video
Latest Case Studies
The Present and Future of Zero Trust Segmentation at Gray Television
Hot Off the Presses
How Keck Medicine replaced its VPN infrastructure with Zscaler Private Access to simplify the user experience
ft. Dan Cha, Sr. Principal Radiology Engineer, USC Keck Medicine
Read Network Computing Article
Persistent Systems selects Zscaler to launch technology modernization and renewable energy initiatives
ft. Debashis Singh, CIO, Persistent Systems Limited
Read THE Press Release
Six ways Sanmina Maximized Its Zscaler Zero Trust Exchange Investment
Zero Trust: Der einfachste
Weg hierzu führt über den MSSP
ft. Michael Hoffmann, Head of IT Infrastructure, ProALPHA Software AG
Read digital B usines s Article
ft. Masahiro Kamino, Chairman, Keiju General Hospital
Read THE Press Release
NYC Department of Education Builds the Pipeline for Future Cybersecurity Professionals
"Our infrastructure is not designed for it": BT security leader reveals the challenges of deploying zero trust
ft. Dave Harcourt, Chief Security Authority and Automation Director, BT
Read THE S tack Article
Watch Video
Watch Video
Watch Video
Featured Win Wires
Driving internal consolidation and continued platform value lands
New York City Department of Education
Zscaler for Users ELA upgrade
Securing Internet and Private Application Access for Over 1 Million Users
5-year ZIA and ZPA contract for 190K users, with seeds planted for 2026 SLP upsell
Capitec Bank
Limited
Choosing Cloud-Delivered Zero Trust to Replace Legacy VPN
Zscaler selected over Fortinet, Netskope, PAN to protect $10B business from security incidents
Have a strong Q4 win to share and celebrate? Learn how to submit your win story on Zsource. We’ll choose new stories to feature and add to the FY24 Win Wire Deck throughout the coming quarter.
Do you have a customer who would like to become our next featured advocate? Nominate them for the opportunity to participate today!
Customer Advocacy Newsletter
New year, new customer success stories
Your quarterly dose of customer content!
We have some exciting new customer stories to share and much more! Learn how our global customers leverage the Zscaler Zero Trust Exchange to solve real-world business problems, and what results they achieved. Utilize these stories for your Q3 opportunities.
Featured Illustrated Case Study
Did you know many of our customers still have traditional security infrastructures, including multiple VPNs, that make the environment complex for both users and IT? We provide secure, effortless work-from-anywhere access to users, including developers and employees of newly-acquired companies.
Learn how Michael Jacobs at Mindbody is utilizing the Zero Trust Exchange to uplevel security, experiences, and M&A.
Case Study Slides
With a library of more than 150 approved customer case study slides, leverage storytelling from our customers for meetings and presentations. Search by region: AMS, APJ, and EMEA.
Pro tip: Search keywords such as: “secures connections, lowers cost, AWS” and much more.
Latest Case Studies
Explore our newly-designed Customer Page to learn how we’re helping businesses solve critical problems with our Zero Trust Exchange platform. Today’s spotlight is Mercury Financial: elevating security posture, maintaining compliance, increasing efficiency, and securing workloads on AWS cloud.
Zscaler and CrowdStrike Integration Protects the Whole Picture
now
Hot off the Press
In Our Modern Workplace, Security, and Sustainability Go Hand in Hand
Are You Missing a Critical Component in Your Zero Trust Approach?
now
now
Women’s Tennis Association Selects Zscaler to Accelerate Secure Digital Transformation
Encora: Winning Customer and Employee Trust in Uncertain Times
Zscaler Enhances SSE Solution With Advanced Cloud Resilience Capabilities
Winners of TMCnet's Zero Trust Security Excellence Awards for 2022 Announced
New Jersey IT Company Explains Importance of Cybersecurity
RSA 2023- Zscaler Expert 1:1 & Executive Meetings
Zenith LIVE is Coming!
Customer Advocacy Program
We want to hear about your happy and successful customers! The Cloud Collective Program gives you the opportunity to partner with us, nominate customers, and provide introductions so we can showcase our “customer voices” and celebrate their innovation and thought leadership.
Have feedback on what you’d like to see in future newsletters? Please send your comments to customeradvocacy@zscaler.com.
Customer Advocacy Newsletter
Q2 Success Stories
Your quarterly dose of fresh customer content
Welcome back to Zscaler’s Customer Advocacy Newsletter, Q2 edition! Your one stop shop to browse through all of our latest and greatest customer testimonials.
NEW
Featured Illustrated Case Study
Did you know that traditional VPN services create backdoors, allowing threats to enter and bad actors to move laterally? With Zscaler, employees and users connect directly to the applications they need, never the network, making sensitive data and critical applications undiscoverable to external threats. Learn how Matt Ramberg, VP of IT at Sanmina leverages Zscaler to reach their zero trust goals.
Case Study Slides
Gearing up for your next meeting with a customer or prospect? Browse our catalog of 100+ externally approved customer case study slides to add to your presentation.
Pro tip: You can search the entire deck for keywords such as “reduce cost, improve user experience, AWS” and much more to find exactly what you are looking for.
Latest Case Studies
Video Spotlight
Hear from Ken Collins, Sr. Dir. of Information Security at Sunbelt Rentals, about how the Zscaler Zero Trust Exchange delivers a centralized policy framework that ensures secure access for mobile devices, servers, and workstations anywhere.
Guest Authored Blogs
Three Ways Zscaler Protects Organizations from Data Loss
Hot off the Press
Zscaler’s longest standing customer, the Arc Mid-Hudson, advances security capabilities for mobile healthcare workers and patient data
Zscaler achieves carbon neutral status and establishes new goal to reach net zero by 2025
CSO Online: How SSE became a critical component of the New Jersey Judiciary’s strategic roadmap
Zscaler advances enterprise data security with industry-first zero configuration data protection
Are you in search of even more customer proof points? Check out our redesigned Customer Page to view all of our success stories by industry, region, product, solution and more!
Customer Advocacy Newsletter
New success stories to kick off Q1
Your quarterly dose of fresh customer content
Welcome to the inaugural Zscaler Customer Advocacy Newsletter! We’re excited to showcase our new and unique Customer Success Stories in one convenient location.
NEW
IT Hero Series
When customers share compelling success stories, others get inspired to kick off their own zero trust journeys. To celebrate our outstanding Customer Champions, we’re introducing the IT Hero Series, a fun set of illustrated narratives featuring our strongest advocates. Check out our first honoree: Mark Ferguson, CISO at Bombardier!
Latest Case Studies
Delivering the culture of confidence in cybersecurity
Improving security posture and enhancing user experience
Boosting enterprise data security by over 90%
Video Spotlight
NOV, a leading supplier of technical equipment and services for the oil and gas industry, with over 27,000 employees and thousands of users worldwide, needed secure, reliable access—anytime, anywhere, on any device. To improve security and simplify IT and employee operation, NOV began their secure digital transformation journey with Zscaler.
Lessons learned for companies looking to modernize security and business
now
Hot off the Press
Learn 6 steps for speeding M&As with the Zero Trust Exchange
now
How to position your business to become a digitized leader in your industry
now
GCN: Judiciary’s zero trust foundation secures remote access
The Register: Mergers and acquisitions put zero trust to the ultimate test
Oklahoma: Zscaler platform continues to improve with new defense and support solutions
Zscaler launches Canberra co-located data centre
Coats to power IT and OT security with Zscaler zero trust exchange for industry 5.0 transformation
Can’t get enough of our great content? You’re in luck! Our extensive Customer Stories library contains inspiring examples of how companies worldwide are partnering with Zscaler to simplify and accelerate their zero trust journeys.
