Bounce Back Support Programme What is Bounce Back Support (BBS) Programme? BBS is a programme that helps patients who have concerns about job loss or finding suitable jobs due to their health shock to remain in open employment. The BBS Journey Patient experiences a health shock, leading to mild impairment(s) that affect their ability to work. A healthcare professional will refer the patient to the BBS programme for employment assistance. A BBS coordinator will assess the patient’s needs and work readiness. If suitable, the patient will be referred to a WSG career coach. A BBS executive will invite the patient to join a support group to improve their work readiness. The WSG career coach will provide the patient with career guidance and provide regular updates on patient’s progress to the BBS coordinator. The BBS coordinator will determine when the patient is ready for discharge from the BBS programme. The BBS executive will follow-up with the patient for up to 6 months. If needed, they will escalate any concerns to the BBS coordinator.