BROADBAND:
HELPING YOU WORK MAY/JUNE 2020
CONNECTION
MIRACULOUS RECOVERY A local girl is an ambassador of hope
BURIED TREASURERS Broadband helps Life Line Foods deliver
ALL IN A DAY’S WORK Pikeville woman operates dental lab from home
INDUSTRY NEWS
Rural Connections By SHIRLEY BLOOMFIELD, CEO NTCA–The Rural Broadband Association
Staying well, staying connected
I
t’s late March as I work on my thoughts for this issue. Knowing that the magazine won’t reach your mailbox for another four weeks, I asked myself, “What will the world look like in late April to early May?” So much has changed in just the past two weeks, it’s hard to imagine what the immediate future holds. There are, however, a few things I know with great certainty. In this time of crisis, community-based broadband providers across America have stepped up their already deep commitments to keeping you connected. As Americans are increasingly compelled to work or study from home, use telemedicine, and lean on virtual tools to connect with loved ones, the work of your local broadband company has become more essential than ever — for you and for the national economy. Working with one voice through NTCA, these providers have been on top of national issues such as adopting the FCC’s “Keep Americans Connected” pledge, communicating with Congress on the importance of the “Keeping Critical Connections Act,” and advocating for support to help small broadband providers ensure internet connectivity when it’s extremely critical. Locally, providers like yours are balancing employee safety with their commitment to keeping networks functioning. In times of crisis, we see more strongly than ever that these providers’ investment in building resilient networks — and in the people who operate them — is foundational to our society. Stay well, stay healthy and stay connected. We will get through this together.
2 | May/June 2020
WE WERE HERE when our communities needed a modern, reliable communications network.
WE ARE HERE
to help you stay connected during this time of national crisis.
WE WILL BE HERE
supporting the recovery through a broadband network that builds businesses, creates jobs and drives the economy.
PROUD TO BE YOUR COMMUNITY-BASED BROADBAND PROVIDER
Unlocking the potential of rural businesses Story by NOBLE SPRAYBERRY
B
y turning to digital technologies, more than half of small businesses in rural areas expanded their customer base not only locally but also throughout their state, and about one-third grew their market in neighboring states. In fact, about 16% of rural businesses even used digital resources to expand into international markets.
Those were only a few findings from a study Amazon commissioned from the U.S. Chamber Technology Engagement Center that showed how broadband has the potential to further benefit the economy in rural communities and the nation as a whole. What’s the possible upside of improving access to digital tools such as broadband? Rural small businesses have the potential to be critical blocks in the foundation needed to strengthen the nation's economy. Increasing the number of businesses adopting online tools and digital services could support thousands of jobs. Businesses with revenue of less than $100,000 have the greatest potential to benefit. Increased adoption of technology could be responsible for generating billions of dollars of revenue, and Southern states have the most room to grow. Results of the study released in 2019 were compiled from a survey sent to more than 5,000 rural small businesses across the country. And the report made three policy recommendations that could help make the projections a reality.
TRAINING There should be a goal of increasing the talent pipeline of candidates trained in digital skills, such as the use of cloud computing and digital marketing. Such a workforce could offset the existing shortage of IT professionals in rural areas.
DIGITAL TOOLS Increasing the adoption of digital training and digital tools by rural small businesses will allow them to better scale their operations. This study highlights two points: the positive benefits for rural small businesses effectively utilizing digital tools to sell online and the potential for businesses currently underutilizing those digital tools to grow. Strongly Agree
Somewhat Agree
Technology helps rural businesses to grow the customer base Conducting business online is an opportunity for small business Conducting business online puts existing business at risk
55.2% 46.3%
39.5% 38.2%
17.9% 7.6%
Source: Unlocking the Digital Potential of Rural America, A U.S. Chamber Technology Engagement Center study commissioned by Amazon.
CONNECTIVITY Selling online depends on internet and mobile phone service. About 27% of rural residents lack access to high-speed internet, compared with 92% of all Americans who can access faster services. The private and public sectors should continue to identify opportunities to expand connectivity through initiatives such as the creation of new infrastructure.
NEW POLICIES COULD EASE CONCERNS OF RURAL SMALL BUSINESSES 66% of rural small businesses say poor internet or cellphone connectivity negatively impacts their business.
38% of rural small businesses say they can’t hire the talent with the right digital skills in their area.
Nearly 41% of rural small businesses agree that policymakers should create incentive programs that make it easier for rural small businesses to incorporate digital technology into their daily operations. May/June 2020 | 3
FROM THE GENERAL MANAGER BTC Fiber
BTC CONNECTION Fiber
Essential services? Look at broadband
E
arly in 2020, we didn’t necessarily have any reason to consider what the “essential” goods and services were in our lives. As we know, that all changed this spring when many “nonessential” workers were sent home and we were urged to only leave home for “essential” trips.
Amidst this strange season we’re in, two things have become crystal clear for me: 1. Broadband and communications services are essential for our community and, 2. When our community counts on our team at BTC Fiber, our employees shine. I’d like to use some of this space to say how proud I am of our employees. These men and women helped navigate this unprecedented time for our cooperative, communicated changes with our members and made sure our network did its job connecting all of you. CHARLIE BORING I’m also proud of our community and would like to sincerely General Manager thank the medical personnel, grocery store workers, first responders, civic leaders and others who are still working tirelessly to keep our community running. Additionally, I would like for everyone affected by the economic impact of the virus to know we have joined the FCC’s “Keep Americans Connected Pledge” to ensure our members can stay connected during this COVID-19 crisis.
ESSENTIAL CONNECTION
Part of the reason our team continues to work so hard is we realize what a broadband connection means to members of our community. Very early on in the coronavirus crisis, we saw government officials, school administrators, pastors and even entertainers embrace digital content. Some of that information was critical to help students continue learning and keep people safe. In other instances, it may have been purely for entertainment. But I believe that when we were asked to remain in our homes, having access to all of the quality entertainment options broadband provides was a blessing. The industry statistics I’ve seen certainly indicate people are putting communication networks to work. National carriers reported seeing a 25% increase in voice phone call activity and a 15% rise in call duration during the first couple of weeks after leaders began encouraging people to stay home. At that same time, estimates indicate web traffic grew between 13% and 40%. At your home, that increase may have been children taking virtual field trips or accessing school resources. Worshippers all across our region went online on Sunday mornings to stream church services. Many people worked from home over their broadband connection — teleconferencing platforms saw a 300% increase in traffic, according to reports in Wired Magazine. Maybe you called a friend or family member to catch up, instead of visiting in person. From an entertainment standpoint, networks like ours also saw a surge. Nielsen, the company famous for its TV ratings, said that people staying home leads to an almost 60% increase in the amount of TV we watch. Traffic to Netflix reportedly increased by between 54% and 75%, and online gaming sites reported a 400% increase in traffic. I don’t bring all of this up to bore you with statistics, but I wish to underscore a point. The communication network we provide is an essential service both when times are dark and in the brighter days I know are coming soon. 4 | May/June 2020
MAY/JUNE 2020
VOL. 2, NO. 3
BTC Fibe Connection is a bimonthly newsletter published by BTC Fiber, ©2020. It is distributed without charge to all customers of the company.
BTC Fiber
is a member-owned cooperative dedicated to delivering advanced telecommunications technology to the people of Bledsoe and Sequatchie counties and portions of Van Buren, Cumberland and Hamilton counties.
BTC Fiber P.O. Box 609 Pikeville, TN 37367 423-447-2121 423-949-2121 Email: customerservice@bledsoe.net
BOARD OF DIRECTORS John Lee Downey, President Danny Wallace, Vice President James Condra, Secretary/Treasurer Rufus Johnson Sandy Burnett Richard Smith Dion Ault
Produced for BTC Fiber by:
On the Cover: Audrey Smith and her dog Heidi. The 10-year-old now serves as an ambassador for the Children’s Miracle Network. See story Page 13.
BTC NEWS
BTC Fiber offices will close May 25 for Memorial Day in remembrance of the American heroes who lost their lives serving our country!
Get connected at these free BTC Fiber Wi-Fi hot spot locations Pikeville Farmers Market Main Street, Pikeville Bledsoe County Fairgrounds Allen P. Deakins Road, Pikeville
Congratulations ON A JOB WELL DONE!
BTC Fiber congratulates all seniors who graduate this year and recognizes the academic excellence of the top students in our high schools. BLEDSOE COUNTY HIGH SCHOOL Valedictorian Lauryn Raine Simmons Salutatorian Keonia Payne Awards night is May 14. Graduation is at 8 p.m. May 15. SEQUATCHIE COUNTY HIGH SCHOOL Valedictorian Paxton Albright Salutatorian Gracie Perry Baccalaureate service is at 6 p.m. May 13. Awards night is May 14. Graduation is at 6 p.m. May 15
Save the Date
Mary V. Wheeler Elementary School 33073 TN 30, Pikeville Nine Mile Volunteer Fire Department 21008 Old State Highway 28, Pikeville Cecil B. Rigsby Elementary School 8231 New Harmony Road, Pikeville Winesapp Freewill Baptist Church 12908 Newton Road, Crossville Dunlap Harris Park Walnut Street, Dunlap
BTC F
Dunlap Valley Fest Park Pine and Wagner Street, Dunlap Lewis Chapel Fire Department Henson Gap Road, Dunlap
Cagle Mountain Fire Department 8230 TN-8, Dunlap
Walden’s Ridge Community Center 5364 Dayton Mountain Highway, Dayton
Please stay in your vehicle to adhere to social distancing guidelines as we defeat COVID-19.
Plan now to attend BTC Fiber 2020 ANNUAL MEETING ON OCT. 8. BTC Fiber
B
Fi
May/June 2020 | 5
Rest, relax
and rejuvenate
A vacation does not necessarily require a plane ticket, hotel room or even a tank of gas. In fact, whether you’re on a budget or just looking for a way to unplug from the stresses of day-to-day life, there are plenty of relaxing options if you never leave home. After all, any break is a good break, so here are a few resources, suggestions and tips for those interested in unwinding without heading out.
e r o l p x E S
n Are you a burgeoning birder? iBird, Peterson Birds of North America, the Audubon Society and others have created apps to help both the novice and experienced birder. Apps may include photos, artwork and birdsongs to help you identify birds where you live. You can even earn an online certificate from birdercertification.org.
n Backyards are meant for play and family barbecues, but take a closer look. Grab a magnifying glass and learn what’s out there beyond the grass. Create a nature trail for kids and learn about the plants, insects and animals living in your backyard.
n Arborday.org offers an online database for identifying trees across the U.S. along with its “What Tree Is That?” pocket field guide. Snap a photo of a leaf and the website will help identify it.
n Geocaching is a good old-fashioned treasure hunt with a twist. Try the app from Geocaching.com and get out in nature to find “treasures” others have left. You’ll also learn some handy navigation skills.
n
6 | May/June 2020
l u f y a l Get p
S
n Coloring isn’t just for kids. It can help adults reduce stress and anxiety, improve vision and focus, and even sleep better! Best of all, coloring supplies are inexpensive and available at stores and online retailers everywhere. n Piece together a pretty picture and flex your mental muscles at the same time. Family jigsaw puzzles use a combination of small, medium and large pieces so everyone can join in on the fun. Try puzzlewarehouse.com for a giant selection of puzzles for all ages.
c i s u m d n a s k oo B S
n Did you know there’s a free digital library of classic books? Project Gutenberg offers digital downloads of titles ranging from “Pride and Prejudice” to “Peter Pan.” Just visit gutenberg.org. n If you need help selecting a book to read, do a quick Google search for Time magazine’s All-Time 100 novels. If mysteries are your thing, visit theedgars.com for a list of the latest award winners. And for sci-fi fans, pop over to nebulas.sfwa.org.
l a u t r i v o G S
n Pull the board games out of the closet and dust them off. It’s time for a family-friendly faceoff. Traditionalists may prefer games like Monopoly, Life or Scrabble, but conservative estimates count tens of thousands of available board games. n Discover your inner Monet with an online art class. A quick internet search for online art classes yields results of everything from basic drawing to comic book art to figure drawing and more!
n For those who believe “all the world’s a stage,” playbill.com offers a range of resources, including guides to finding streaming videos of stage performances. n Check with your local library about e-book selections using apps such as SimplyE and Libby.
n Consider a virtual tour, and begin with a visit to google.com/earth. Search for one of the 31 virtual visits to national parks such as Acadia, Everglades and Joshua Tree. They’re fantastic. n Check out Virtualiteach.com for a guide to online tours of places such as the Louvre, the National Museum of History, the Metropolitan Museum of Art and other popular venues across the world. n Many zoos offer entertaining live webcams, particularly if the viewer catches the animals at just the right time. A great first stop is the San Diego Zoo: zoo.sandiegozoo.org/livecams.
n And don’t miss artsandculture.google.com for tours of The Modern Museum of Art, the CERN laboratory and much more. Seriously, this is a must-visit.
May/June 2020 | 7
BROADBAND: HELPING YOU WORK
A LOCAL TREASURE Pikeville family business celebrates 51 years Story by LISA SAVAGE | Photography by MARK GILLILAND
W
hen Lester Burks’ father, Gary Burks, started Life Line Foods more than 50 years ago, the family business was among the leaders in the health food bakery industry. A lot has changed since its all-natural, fresh-baked bread products were delivered at times on a Greyhound bus to small grocery stores across the southeastern United States. Now, Life Line Foods focuses solely on liquid nutrition, known by the brand name Buried Treasure. The company ships thousands of Buried Treasure products all over the world from its manufacturing facility in Pikeville. There’s no storefront, but about 22 employees work in the local state-of-theart manufacturing and distribution facility, and there are about 50 Buried Treasure sales representatives across the country.
A FAMILY BUSINESS
Regina Ramirez works on the production line.
8 | May/June 2020
Life Line Foods started in 1969, providing a healthy, organic alternative to standard bakery products. Gary Burks passed away a few years ago, but the company continues to thrive. “This was one of the first companies to produce and mass market sprouted-grain breads,” Burks says. The bakery sold exclusively to health food outlets and grocery stores all over the country, producing products under the brand name Breads for Life. Products went out by truck and van. It wasn’t unusual to ship through the bus lines, too. “In the early days, if a little store in Meridian, Mississippi, needed a shipment of bread, we’d pack it and take it to the bus station,” Burks says. “The store owner would be notified and would meet the bus at the local bus station.” BTC Fiber
Natural products were growing in popularity, and the company expanded. In 1988, Lester Burks bought the business from his parents and developed the Breads for Life brand into the No. 1 selling sprouted whole-grain bread. Two years later, the company began producing frozen organic pizza, which it distributed in health food stores. The bakery products were scaled back as more grocery stores added their own bakeries. By the mid-1990s, the company had added a line of dietary supplements, which took things in a new direction. Burks found his niche while working to find a nutrient formula his mother needed. She suffered from rheumatoid arthritis and was having a difficult time finding one of the supplements that had helped her. “At that time, nobody was making liquid dietary supplements in the health food industry,” he says. “I told her I thought we could make it for her.” That choice led to the company’s line of liquid nutrients. The Buried Treasure products contain no fillers, and Burks says the body absorbs nutrients in liquid form much faster. He says most experts agree that the need for vitamin, mineral and herbal supplements is greater today than ever before because an overprocessed food supply means depleted nutrient content. And the liquid is ideal for those with difficulty swallowing tablets and capsules. The company formulates its liquid nutrients in an all-natural base of fruit juices, and they do not contain the artificial colorings or fillers common in other products. The Buried Treasure brand, now with almost 40 products, goes out across the country through its website, as well as on Amazon, Walmart and other major online retail sites.
The production process has changed as well. There are more regulations than ever before, with oversight by the Food and Drug Administration, U.S. Department of Homeland Security, U.S. Department of Agriculture and other regulatory agencies. “It’s as regulated as any over-the-counter drug,” Burks says. Locally grown plants are used as much as possible for production. A local hemp farmer provides the plants for the CBD products, which are made by workers in the local manufacturing facility. Burks also is an advocate for the natural products industry, staying abreast of laws and regulations affecting its members. He serves as president of Southeast Natural Products Association, a national independent natural product retail association. He spends about 25% of his time in his role as the association’s president traveling for meetings and shows. A few years ago, he began the transition for his son and sonin-law to take over the family company. They grew up in the business, so it’s been an easy transition, and Burks plans to retire in a few years. Burks has seen a lot of changes in the industry and knows that evolving is key for continued success. “We’ve had to be able to adjust to what is happening in the industry,” Burks says. “Times have changed, and we’ve changed with them.”
A CHANGING INDUSTRY As business practices change, keeping up is a challenge, Burks says. “As pressure on brick and mortar retail stores rises, customers are moving to online purchasing, which is here to stay.” Burks says. “Due to the global nature of our business and the necessity of growing online sales, high-speed internet provided through BTC Fiber is indispensable for our business. In this age of online sales, it’s imperative that Life Line Foods has a direct relationship with our consumers to ensure top-notch service in delivering the highest quality products to our consumer.” That fact doesn’t mean he won’t market to new customers, but the way the company does that has adjusted with the times. “We’re not going to put an ad in the back of a magazine,” he says. Life Line Foods uses Facebook, Instagram and Twitter, along with its own website.
For more information about Buried Treasure, go to buriedtreasureln.com. BTC Fiber
Life Line Foods is a family-owned business in Pikeville. From left are Andrew Burks, Luis Alonso and Lester Burks. Regina Ramirez tests raw ingredients.
Quality Control Director Brenda Philpott brings supplies from the warehouse.
May/June 2020 | 9
BROADBAND: HELPING YOU WORK
A trusty solution Broadband creates a key resource
A
ccess to fast internet service is an increasingly important resource, a realization playing out in large and small ways for rural communities across the nation. And state and local governments are striving to make it easier for residents to take advantage of new communications resources.
For many, the benefits created by access to broadband are deeply personal, and the choices made by one Tennessee family illustrate the possibilities. Aaron and Becca West lived in Spring Hill, a Nashville suburb, when a national communications provider brought highspeed internet to their neighborhood. Aaron West took advantage, working from home and eliminating his 45-minute commute to a software company. Also, the new technology allowed him to grow his own business, an audio and visual consulting company serving churches. When the family opted to relocate to the more rural area of Crossville, Tennessee, they did not leave behind the opportunities made possible through broadband. The local telephone cooperative, Ben Lomand Connect, provides 1 Gbps internet service
through a fiber optic network. And the couple took advantage. “I’ve had the company for about nine years, but I couldn’t operate it the way I can operate it now,” West says. “The fiber was so huge for the contract work. It was so much easier to communicate. When we were looking for homes here, we immediately ruled them out if they didn’t have high-speed internet access.” Broadband has also helped the career of Becca West, a teacher by training. She connected with a program called GoGoKid, allowing her to use the internet to teach English to Chinese students. The arrangement also made it easier for her to home-school the couple’s two daughters. While fast internet access improves their connectivity to the world, the family also experiences its capacity to create a deeper connection with each other. “We’re all here together, and we’re very intentional about doing things together,” Aaron West says. “We’re able to go to parks and libraries. We’re freed up to focus on our family instead of it being career first and family second.”
UNTAPPED POTENTIAL
Becca West teaches English to Chinese children via the internet. 10 | May/June 2020
Stories such as that of the West family are only the beginning. The full potential of broadband remains untapped, and states nationwide can benefit as fast networks reach rural areas. Last year the U.S. Chamber Technology Engagement Center released results of a study commissioned by Amazon that found Texas could add as many as 23,433 jobs in rural communities over three years.
Aaron West, a Tennessee resident, in his home office.
And hitting that mark could generate an additional $6.6 billion in annual sales and $963 million in annual wages. While the Lone Star State leads all states in potential gain from broadband growth, both Ohio and Mississippi could also see significant gains. The study emphasized that achieving the potential growth would require investments such as an increase in rural broadband and cellphone access, as well as growth of the number of people with digital skills necessary for these jobs. With so much potential at stake, local communities are incentivized to promote broadband-based jobs, even if that means updating local regulations, as one Wisconsin county has done in recent years.
EMBRACING OPPORTUNITY Once, home-based businesses in Wisconsin’s Bayfield County were required to secure permits to operate. Now, the county takes a more common-sense approach as the description of a home-based worker evolves. “We’ve recognized the direction of business in America today and around the
world,” says Rob Schierman, director of planning and zoning for Bayfield County. “We created some breathing room for when a business would need a permit and when it doesn’t. We’re creating opportunity while still protecting the integrity of neighborhoods.” The area was one of the first to receive the state’s Telecommuter Forward! Certification, one step in promoting work-from-home jobs and taking advantage of the internet network of Norvado, a telecommunications cooperative in Cable, Wisconsin. “We’re providing a means to try to stimulate some of that employment activity coming to Bayfield County and to take advantage of the fiber optics that we have here with Norvado,” Schierman says. The issue is personal for Schierman and his wife, Jennifer, who understand the benefits of telecommuting.
Her employer is based in Minneapolis, but she works from home. The need for highspeed internet connectivity is a necessity. “We connect via phone, and we hold meetings on Skype,” she says. “It works. It’s very slick.” Like other telecommuters, she enjoys the freedom to get up and move, to go walk the dog or to pitch in a load of laundry. “It definitely makes life easier,” she says. Rob Schierman says that freedom is part of the draw for telecommuters who live in Bayfield County or those considering relocating there. “The younger workforce doesn’t like to be married to a desk or a location,” he says. “They’re a little bit more fluid in their lifestyle and like to be where they can hop on a bike trail or go fishing or go kayaking. They can take advantage of the resources in Bayfield County — we’re uniquely situated along Lake Superior and close to a lot of undeveloped areas where recreation is still plentiful.”
Jennifer Schierman telecommutes to the city. May/June 2020 | 11
BROADBAND: HELPING YOU WORK
All smiles Oaks Dental Designs succeeding in rural setting Story by LISA SAVAGE Photography by MARK GILLILAND
J
ill Swafford loved the dentistry field from the first time she worked in a dental office in high school. But the Pikeville woman never dreamed she could one day do dentistry-related work from home. Now, her love for dentistry and helping others provides the perfect basis for her business, Oaks Dental Designs, a digital dental lab she established last year at her home in rural Bledsoe County. “I started out filing charts at our local dentist office after school and never left,” she says. “Once in the field, I loved caring for people and helping give people confidence. I loved that aspect of it.” After high school, she became certified as a dental assistant and worked in that capacity for five years before going into the office and financial management aspect of dentistry. She didn’t make crowns or other dental designs, but she learned the process of getting a patient’s crown to fit just right while working with dental labs. As she and others in the office tried to figure out why crowns didn’t always fit correctly, she started researching the manufacturing process. “I discovered the art of making crowns has been completely revolutionized,” she says. With much more research, training and the support of her family and her husband, Aaron Swafford, Oaks Dental Designs opened in February 2018. Digital impressions, which don’t require the patient’s mouth to be filled with gooey material to get the shape of the tooth, make up about 60% of her work. A digital scan taken at the dentist office provides an accurate image, and those images are
12 | May/June 2020
Jill Swafford uses state-of-the-art equipment that produces crowns quickly and accurately.
emailed to Swafford, who has high-speed internet through BTC Fiber, to greatly speed up the production process. The remaining 40% of the work at Oaks Dental Designs starts from traditional impressions. Once Swafford receives the impression, she can make a 3D scan, and the digital impression from the scan makes for a more precise fit when she mills the crown. “It’s incredibly accurate, and it reduces human error,” Swafford says.
“Being able to provide a great-quality product matters to me.” It’s also faster, she says, and in many cases, she gets a digital scan for the crown and can have it shipped back within a couple of days. Swafford believes customer service plays an important role in her success. “I make sure all of my clients have my cellphone number and can call me with questions anytime,” she says. She works with local dentists, but her business is growing, and much of her work comes from dentists from across the country. With the growth, she expanded the business earlier this year, purchasing more equipment, adding more workspace at her property and hiring additional employees. Working from home allows for flexibility in caring for her children and keeps her from having to commute. “I’m in a rural area, and there is no way I could do this from home without the great internet from BTC Fiber,” she says. BTC Fiber
Audrey Smith has recovered after a critical illness last year.
Changing lives Pikeville girl named Children’s Miracle Network ambassador Story by LISA SAVAGE | Photography by MARK GILLILAND
I
t’s an annual tradition to raise money for Sheri Smith, Audrey’s the Children’s Miracle Network. Donamom, helps with a tion tags might cover a store window, or craft project. donation buckets might be set up to collect some money. Usually donors have no idea who benefits from the funds, but this year, there is a local face and name representing the organization. Audrey Smith, a 10-year-old Pikeville girl, serves as an ambassador for the Chattanooga region of the Children’s Miracle Network. The nonprofit organization raises funds for children’s hospitals, medical research and community awareness for children’s health issues. Locally, a lot of people know of Audrey and her story. The oldest child of Sheri and Andrew Smith, she suddenly became sick last July, and her parents knew something was terribly wrong. They took her to the local emergency room, and she was immediately transferred to Children’s Hospital at Erlanger in Chattanooga, where she spent weeks in the hospital after an E. coli diagnosis. She had many complications, including kidney failure, a seizure and soaring blood pressure. She was in critical condition for days in the hospital’s intensive care unit from the bacterial infection and its complications. After almost six weeks in the hospital, she turned the corner and was able to go home. She has since made a full recovery. But through the journey, Audrey’s family and her doctors saw a miracle right before their eyes.
BTC Fiber
The Smiths received a call late last year from Audrey’s ICU doctor, explaining he would like to nominate Audrey as an ambassador after her miraculous recovery. “We wanted to be able to tell how Erlanger supported us and how they truly did an amazing job in her recovery,” her mother says. “She truly is a miracle.” Prayers on behalf of Audrey came from around the world, and she received cards from people in 48 states and from several different countries. The community rallied around the family, providing prayers and other support. “People knew who she was,” Smith says. The Smiths believe God healed their daughter but know the Erlanger staff played an important role in her treatment and recovery, and they want to bring awareness and help to more children. In the Chattanooga region, many businesses are collecting donations by adding $1 or more to a purchase and having a name placed on Children’s Miracle Network tags. They are also encouraging customers to drop money into buckets on display. All the money raised goes to this region’s Children’s Miracle Network. “We want our community to know if they donate, it is something we know is real, and it’s for such a good cause,” Smith says. For more information, or to donate online, go to childrensaterlanger.childrensmiraclenetworkhospitals.org.
May/June 2020 | 13
SOUTHERN KITCHENS
(
Farm fresh
LOCAL INGREDIENTS MAKE A DIFFERENCE
F
arm-to-table dining isn’t a flash in the pan. “It isn’t a trend,” says Tommy Hines, executive chef at Pursell Farms in Sylacauga, Alabama. “It’s here to stay. I look forward to sourcing locally and cooking with the seasons.” When it comes to food philosophies, few are as straightforward as the farm-to-table movement. Simply, it’s food sourced as close to home as possible — if not from a personal garden then from a farm close enough that whatever is harvested one day can be on your plate the next, if not sooner. In addition to being more healthful, with no added ingredients, the farm-to-table philosophy supports the local economy, so it’s a win-win for food purveyors, cooks and diners. Hines, a native of New Orleans, grew up and honed his culinary skills in a part of the country where farm-totable is a way of life, with a warmer climate that allows for year-round produce and within easy reach of the fruits of the sea. “We cook with the seasons, using foods that are out our back doors,” he says. “We use Creole tomatoes when they’re in season. We use Louisiana peaches when they’re in season. And the fresh seafood in the Gulf and the foods that are at your back door. Everything that’s available to you. That’s just how I learned to cook, and
14 | May/June 2020
Tommy Hines, executive chef at Pursell Farms in Sylacauga, Alabama, finishes a plate of vegetables with boiled peanut hummus.
I think that’s the best way to cook. “Why cook something that’s not from your area?” Hines says. “First of all, you’re going to pay more money, but it’s not as good quality. You know, you pick up a tomato in December, and it’s nothing like those wonderful tomatoes you can get in July and August.” When Hines started at Pursell Farms in the fall of 2019, he began a relationship with farmers and other food producers in the Sylacauga area. And his menus at the resort’s two dining venues, Old Tom’s Pub and Arrington, reflect the partnership between chef and farmers with dishes that change according to the season. In cooler months you may find crab au gratin, kale and brussels sprout salad, or chicken and sausage gumbo.
But when the weather warms, you’ll find dishes featuring the bounty of summer, such as Hines’ heirloom tomato and peach salad with olive crumble or the strawberry-rhubarb shortcake with whipped mascarpone. Hines likes to think of farmto-table eating as something that comes full circle — from the ground to the plate and, if you compost, back into the ground again. “I think people should be eating what they have the ability to grow or get from their local farmers markets,” he says. FOOD EDITOR ANNE P. BRALY IS A NATIVE OF CHATTANOOGA, TENNESSEE.
Heirloom tomato and peach salad with olive crumble 4 large heirloom tomatoes (about 2 1/2 pounds) 2 medium yellow peaches Fleur de sel or kosher salt Freshly ground black pepper 1/4 cup torn fresh basil leaves, plus whole leaves for garnish 1/4 cup extra-virgin olive oil 3 tablespoons chardonnay vinegar 4 (2 1/2 ounces each) rounds burrata cheese 2 tablespoons black olive crumble (instructions follow) Cut the tomatoes and peaches into wedges and place them in a large bowl. Sprinkle them with fleur de sel and pepper, add the 1/4 cup basil and olive oil, and mix well. Let stand at room temperature 30 minutes to 1 hour, stirring occasionally. Place 1 burrata cheese round in the center of each plate. Fan the tomatoes and peaches around the cheese, dividing equally, and drizzle with the dressing left in the bowl. Garnish with olive crumble and whole basil leaves. To make olive crumble: Place 1 cup pitted black olives on a wire rack with a tray underneath and roast in the oven at 175 F until dry, about 2 1/2 hours, or until semicrispy. Pulse in a food processor to a consistency of coarse crumbs.
Strawberry-rhubarb shortcake with whipped mascarpone For the filling: 1 pound medium-size strawberries, hulled and quartered 3/4 cup granulated sugar, divided 1 tablespoon balsamic vinegar 1 tablespoon Grand Marnier 1 1/2 cups chopped fresh rhubarb (about 2 stalks) Pinch kosher salt Biscuits: 2 cups sifted all-purpose flour, plus extra for work surface 1 tablespoon baking powder 1/2 teaspoon table salt 2 tablespoons granulated sugar Freshly grated zest of 1 orange 1 cup heavy cream, plus extra for brushing biscuits Coarse or granulated sugar Unsalted butter (for baking sheet) Whipped mascarpone: 1 cup mascarpone 3 tablespoons powdered sugar 2 tablespoons heavy cream For the filling: Mix berries with 1/4 cup sugar, vinegar and Grand Marnier in a medium-size bowl. Toss gently and set aside. In a small saucepan, combine rhubarb, remaining 1/2 cup sugar and salt. Cook over medium heat, stirring, until sugar melts and liquids are simmering nicely, 8 to 10 minutes. Remove from heat and cool to room temperature. Rhubarb will soften as it sits. Add berries and stir. Set aside. For the biscuits: Preheat oven to 400 F. In a large bowl, whisk together flour, baking powder, salt, sugar and orange zest. In the bowl of a standing mixer, whip cream until it forms firm peaks. Fold the whipped cream gently into the flour mixture until the dough begins to come together. (Add another 1 or 2 tablespoons of unwhipped cream, if needed.) Gently gather the dough into a ball and turn it out onto a floured surface. Press to form a disk about 3/4 inch thick. It will be slightly crumbly. Using a biscuit cutter 2 ½ inches wide, cut out the biscuits and lay them on a baking sheet greased with unsalted butter. Brush them with extra cream and sprinkle on the coarse or granulated sugar. Bake until golden, 15 to 17 minutes. Cool on racks. For the whipped mascarpone: Combine all ingredients in the bowl of a stand mixer fitted with the whisk attachment. Beat, starting on low speed and gradually increasing speed, until the mixture is light and fluffy, about 1 minute. Refrigerate in an airtight container until ready to use, up to 3 days. To plate: Split each biscuit horizontally. Spoon berry-rhubarb mixture on the bottom half, top that with mascarpone and cover with the top half of the biscuit. Garnish with powdered sugar.  May/June 2020 | 15
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