BROADBAND:
HELPING YOU SERVE
TELEPHONE COMPANY
CONNECTION
LOOK WHAT’S COOKING Popular barbecue restaurant opens in Ardmore
NOVEMBER/DECEMBER 2020
SPREADING THE WORD Church uses broadband to reach congregation
SERVICE AND SOLACE Broadband powers community outreach
INDUSTRY NEWS
Rural Connections By SHIRLEY BLOOMFIELD, CEO NTCA–The Rural Broadband Association
Being thankful for broadband in 2020
W
hen you’re making your list of things to be thankful for this season, make room for this: “access to broadband from a reliable, community-based provider.” This year has taught us many things, one being that broadband is vital to so many areas of our lives — work, school, health and more. I recently spoke with a journalist who has been covering the gaps in broadband connectivity across our country. She lives in a beautiful community in the mountains of Vermont and is lucky to be able to download emails — forget anything like streaming or VPN access. She has learned from working with NTCA and some of our members that building broadband is not a cheap proposition. There are physical hurdles (Vermont mountains?) that make the task even more formidable. Several months into a remote world, her office is closed and her options for connectivity are limited. She joins the ranks of local school kids in nearby fastfood parking lots trying to complete their homework while she tries to upload her stories. In the most prosperous country in the world, in 2020, she has realized the hard way that having a broadband connection has become a lifeline and a necessity — and that speed and capacity actually do matter. If you are holding this magazine, you are served by a community-based provider committed to keeping you connected. And that’s a reason to be thankful!
2 | November/December 2020
Wired up
C
Hot spots rely on fast internet networks
onnecting rural communities to reliable broadband networks represents a vital challenge for not only individual states but also the nation as a whole. Jobs, education, health care and more increasingly rely on fast internet
access. As state and national policymakers consider strategies to expand broadband networks, weighing the benefits of an often misunderstood technology might prove beneficial. Hot spots are described by NTCA–The Rural Broadband Association as wireless on-ramps to the internet that cover a small area. Many consumers and policymakers associate hot spot technology with cellular phones, because many phones have the capability of becoming hot spots to serve as gateways to the internet for other devices. NTCA, however, notes that these mobile connections represent only one form of hot spot. A fixed hot spot is created by use of a Wi-Fi router connected to a physical internet source such as a fiber optic network. These hot spots are common in homes, coffee shops, offices and more. During the COVID-19 pandemic, many rural telcos used this technology to provide free Wi-Fi connections at schools, churches and public spaces. The important point to remember is that wireless connections do ultimately need wires. Fast broadband networks make these Wi-Fi-based hot spots possible, because those wired links provide the final connections to the internet. NTCA emphasizes it’s important for policymakers to remember that the term “hot spot” is associated with far more than mobile phones. Robust rural broadband networks make Wi-Fi-based hot spots possible, bringing their power and convenience to your homes, businesses and more.
The 2020 gift guide G
SHOP FOR THE TECH THAT’S SURE TO PLEASE etting the right holiday gift for that special person in your life can be difficult. But whether they’re into technology, music, sports or “Star Wars,” our gift guide has something for everyone on your list.
69.99
$
200
$
Senstroke
Giving that budding Buddy Rich in your household a full-size drum kit is the fastest way to put yourself on the outs with your neighbors and less-than-appreciative family members. So, the Senstroke is a great gift for everyone. The Bluetooth sensors attach to drumsticks, as well as to your feet, allowing you to mimic a bass drum and hi-hat. Connect to a free app to play and practice drums on most surfaces. The app includes a learning mode for beginners and can also record, playback and export your performance in MIDI format. Complete kit: $280. Essential kit: $200.
The CrazyCap
The CrazyCap uses ultraviolet light to kill germs inside your water bottle. This means you never have to worry about a smelly bottle again, even if you leave it overnight in your gym bag. It self-cleans every four hours. And forget about running low on water during a hike. The manufacturer claims you can safely disinfect any debris-free water, so you can refill your bottle from rivers, lakes or streams. The rechargeable cap can also disinfect surfaces or objects, such as your smartphone or keys. CrazyCap can be purchased with its bottle or separately, and it fits most cola-style bottles. The company donates 5% of every sale to water.org, a group that helps people around the world have access to clean water. The CrazyCap with 17-ounce bottle: $69.99.
Gadget Discovery Club
96
$
For year-round giving to that tech junkie in your family, you may consider getting him or her a subscription to the Gadget Discovery Club. Every month, the service mails a new mystery gadget for you to discover upon opening the box. The promise from the company is that you will receive a high-quality item at a cheaper price than retail, with a one-year guarantee and a 30-day return period. Don’t expect to get an iPhone, but past deliveries have included gadgets such as fitness trackers, Bluetooth speakers and wireless earphones. Subscriptions range from $96 for three months to $276 for 12 months.
The Child Animatronic Edition
59.99
$
The creators of the hit Disney+ show “The Mandalorian” want you to call him The Child, while the internet knows him as Baby Yoda. Whatever his name is, he is undeniably adorable and ready to come home for the holidays. The Child Animatronic Edition giggles, babbles and makes Force effect sounds. It also features motorized movements, including eyes that open and close and ears that move back and forth. The Child even lifts his arm as he prepares to use the Force, after which he may need a “Force nap.” Demand will be high, so you may need an intergalactic bounty hunter to snatch one up or be quick on the draw at your favorite online retailer. $59.99 MSRP. November/December 2020 | 3
FROM THE CEO
A spirit of giving and support
N
eighbors helping neighbors is something we see daily. Never is this spirit more evident than during tough times. At Ardmore Telephone Company, working together as a community is also part of our heritage. We have focused on making our area stronger, healthier and richer. In 2020, though, it seemed every day brought news about a fresh challenge facing our world. But with each hardship came an opportunity to demonstrate the spirit that is a part of our nation. When wildfires ravaged Oregon and California, thousands of firefighters did their part. As devastating hurricanes slammed into the coasts, emergency personnel and aid organizations rushed to assist. Doctors, nurses and scientists worked to study COVID-19, limit its spread and find a vaccine. Educators essentially reinvented school, finding ways to safely teach our children. TREVOR All of that effort can boil down to one idea: neighbors help neighBONNSTETTER bors. I would humbly suggest that in our own way, ATC joined Chief Executive Officer other community-based internet providers around the country to help. Without fast, reliable broadband internet service, our businesses, work-from-home employees, students and more would lack the critical tools needed to weather such a challenging year. Earlier this year, ATC received an $815,640 grant from the Tennessee Emergency Broadband Fund. Tennessee Gov. Bill Lee, who awarded these grants from the state’s portion of the federal Coronavirus Relief Fund, supported the goal of enhancing broadband infrastructure and access to the internet during the COVID-19 pandemic. This grant will help extend high speed internet service to the Minor Hill area, allowing residents to take advantage of online learning opportunities, as well as telecommuting and telehealth. ATC will provide fiber to the home connectivity to an additional 170 homes. This 20-mile fiber build will be complete by Dec. 15. ATC, however, continues to look for new ways to support our community, including participating in the ABC for Students program announced by Alabama Gov. Kay Ivey. The program set aside $100 million in federal CARES Act money to cover the cost of internet service for eligible students. Households with a student enrolled in the National School Lunch Program received the internet vouchers in the mail from the state of Alabama. With these vouchers, they also received a list of broadband providers in their area who have agreed to participate in the program. As always, ATC remains dedicated to providing our customers and communities with the essential services they need to stay connected, engaged and on track, both at work and at home. We are proud to be entrusted with the responsibility of providing these invaluable connections. As you read this issue, you will find highlights of how others used broadband to assist their neighbors. Dozens of organizations in our region alone use broadband to do great work in serving their communities, whether through fundraising, recruiting volunteers, connecting with similar organizations or raising awareness of their causes. As we move into what may be a very different kind of holiday season, may we all pause to give thanks for our neighbors.
CONNECTION NOVEMBER/DECEMBER 2020
The Ardmore Connection is a bimonthly newsletter published by Ardmore Telephone Company, © 2020. It is distributed without charge to all customers of the company.
is a hometown service provider delivering advanced telecommunications technology to the people of Giles and Lincoln counties in Tennessee and Limestone and Madison counties in Alabama. The company is managed by Telecom Management Services and owned by Synergy Technology Partners.
Ardmore Telephone Company P.O. Box 549 Ardmore, TN 38449 Telephone: 256-423-2131 or 800-830-9946 www.ardmore.net Ardmore Office: 30190 Ardmore Ave. Ardmore, AL 35739 Monday - Friday 8 a.m. - 4:30 p.m.
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On the Cover: Rick’s Barbecue, which opened in June on Main Street in Ardmore, serves up some delicious hickorysmoked meats. See story Page 12. Photo courtesy of Rick’s Barbecue
4 | November/December 2020
VOL. 8, NO. 6
ATC NEWS
A SALUTE TO VETERANS! ATC would like to thank the brave men and women who have served our country. We thank you for your service. Take a moment to thank a soldier in your life on Veterans Day, which is Wednesday, Nov. 11.
Emergency broadband grant Ardmore Telephone Company received a grant totaling $815,640 from the Tennessee Emergency Broadband Fund to ensure residents in the Minor Hill area have the internet service they need for online learning. Tennessee Gov. Bill Lee awarded the grants as part of the state’s portion of the federal Coronavirus Relief Fund. The goal is to enhance broadband infrastructure and access to the internet for individuals and families during the COVID-19 pandemic. The grant funding will allow ATC to provide broadband access to businesses and residents along about 20 miles of highway near an area already being developed through a Tennessee broadband loan.
Holiday closings
A reminder that the ATC offices will be closed for the following holidays. Thanksgiving: Thursday, Nov. 26 Christmas: Friday, Dec. 25 New Year’s Day: Friday, Jan. 1 Reminder: When our offices are closed, you can access your account 24/7 with SmartHub! Find out more at ardmore.net!
Statement on nondiscrimination Ardmore Telephone Company is the recipient of federal financial assistance from the U.S. Department of Agriculture (USDA). The USDA prohibits discrimination in all its programs and activities on the basis of race, color, national origin, age, disability, and where applicable, sex, marital status, familial status, parental status, religion, sexual orientation, genetic information, political beliefs, reprisal, or because all or part of an individual’s income is derived from any public assistance program. (Not all prohibited bases apply to all programs.) Persons with disabilities who require alternative means for communication of program information (Braille, large print, audiotape, etc.) should contact USDA’s TARGET Center at 202-720-2600 (voice and TDD). To file a complaint of discrimination, write to USDA, Director, Office of Civil Rights, 1400 Independence Ave., SW, Washington, DC 20250-9410, or call toll free 866-632-9992 (voice) or 800-877-8339 (TDD) or 866- 3778642 (relay voice users). USDA is an equal opportunity provider and employer. The person responsible for coordinating this organization’s nondiscrimination compliance efforts is Trevor Bonnstetter, CEO.
FEATURE PRESENTATION Do you know of an ATC business or individual customer with a story that should be featured in the Ardmore Connection? If so, please send an email to nmorgan@mywkt.coop or call the ATC office at 800-830-9946.
ATC receives $9.8 million grant/loan combo to expand the fiber optic network Ardmore Telephone Company is making a $9.8 million investment in its fiber optic broadband network thanks to grants and loans from the USDA ReConnect grant program. ATC received a combination $4.9 million grant and $4.9 million loan to install 90 miles of fiber optic infrastructure to serve parts of Benton County, Tennessee, and 125 miles of fiber to serve parts of Lincoln and Giles counties. “We are very excited to receive these funds to ensure everyone in this region has access to the fastest, most reliable internet technology available,” says ATC CEO Trevor Bonnstetter. “Fiber optic broadband is a future-proof technology, and we are proud to make this investment for our community.” The $9.8 million grant/loan combination comes on the heels of a $20.3 million loan to expand fiber in the New Market, Elkmont, Ardmore, McBurg and Minor Hill exchanges. Bonnstetter says the recent COVID-19 health crisis has proven the need for everyone to have access to high-speed broadband internet. “With so many working from home and students learning online, ATC is aggressively pursuing and implementing solutions to make sure our customers have the tools they need,” he says. “We are thankful that our state and local governments understand the importance of connecting rural communities to a fast, reliable broadband network.” Ardmore Telephone Company
November/December 2020 | 5
TRAVEL
Visitors to Rock City’s Enchanted Garden of Lights in Lookout Mountain, Georgia, are greeted with traditional holiday cheer.
T
FESTIVALS of
LIGHT
Have a merry time 6 | November/December 2020
is the time for Christmas lights, and cities around the South tend to take the holidays to a whole ’nother level, brightening the season and lighting up the town. It’s time for brightly lit trees, warm cider simmering on the stove and scenting the house, and steam rising from mugs of hot chocolate. And it’s time to revel in the joy of the Christmas season with family, friends and lots of colorful displays of light. Rock City’s Enchanted Garden of Lights, now in its 26th year and named a Top 20 Event for 2019 by the Southeast Tourism Society, is just that — enchanting. There are more than 30 holiday scenes and a million-plus LED lights — more than ever before. As the lights brighten the night, Rock City Gardens’ daytime splendor is transformed into a fantasyland of brilliant wonder. For many, a trip to Rock City atop Lookout Mountain is a holiday tradition. For others, it will be a new experience. For all, it offers popular attractions preserved from years past, along with new adventures through the lights. There are four areas that light up each Christmas season: Yule Town; Magic Forest; North Pole Village, where Santa and Mrs. Claus live and work with their magical elves; and the popular Arctic Kingdom, which has a brand-new look this year, offering one of the world’s first of its kind — walk-through Christmas trees.
Also new this year are the fashions on Inara the Ice Queen and Jack Frost. They will be decked out in colorful, new garments to prepare them for a journey through a stunning display of ice crystals in the Arctic Kingdom with a design reminiscent of the aurora borealis lights. Within this area of the Enchanted Garden of Lights is the Glacier Grotto, which offers a firepit to warm visitors passing through. Treats to warm the body and soul are also found at the North Pole Lodge, where kids of all ages can enjoy gingerbread cookie decorating and sipping hot cocoa while enjoying live music. But that’s not all. Other presents Rock City offers for the season include the chance to enjoy dinner with Santa, storytimes with Mrs. Claus, pictures with Santa and greetings from Jack Frost, Inara the Ice Queen and other characters roaming through the Enchanted Garden of Lights. Whimsical light displays are part of a holiday stroll through Georgia’s Rock City.
Lights around the South Holiday lights shine all around the South this season. Here’s a look at some in your area.
● Magic Christmas in Lights Bellingrath Gardens, Theodore, Alabama Take a tour through the gardens and become illuminated with the more than 3 million lights sparkling throughout the gardens every Christmas. It’s a holiday event that has become a tradition along the Gulf Coast. www.bellingrath.org ● Natchitoches Festival of Lights Natchitoches, Louisiana The city’s historic district lights up with holiday spirit as hundreds of thousands visit annually for fireworks, parades, plays, historic tours and the charm of the oldest community in Louisiana. More than 300,000 lights drape the cobblestone streets decorated with garlands of greens. www. natchitocheschristmas.com ● Southern Lights Holiday Festival Kentucky Horse Park, Lexington, Kentucky Santa on horseback outlined with lights and other scenes are part of the 3-mile driving tour of the Kentucky Horse Park that attracts more than 120,000 visitors each year. www.kyhorsepark.com ● Anderson Christmas Lights Anderson, South Carolina Old Man Winter, Santa Claus, the Anderson Express and a salute to the military are among the 160 displays and 3.5 million lights that brighten the night at Anderson Christmas Lights. Warm up by the fire, roast some marshmallows, sing some Christmas songs and get into the holiday spirit. andersonchristmaslights.org ● Dollywood’s Smoky Mountain Christmas Pigeon Forge, Tennessee The mountains come alive with color and cheer as Dolly’s crew turns on the lights — 4 million of them — throughout the park. They are a backdrop for the amazing Parade of Many Colors and other events, including live shows with a holiday theme, such as the popular “Christmas in the Smokies.” www.dollywood.com
Mountain views are part of the Rock City experience.
Rock City Enchanted Garden of Lights
Nov. 20-Jan. 2, 4-9 p.m. (closed Christmas Eve) Rock City Gardens, 1400 Patten Road, Lookout Mountain, Georgia For information on special events and deals on weekday pricing during the holiday season, visit www.seerockcity.com/lights.
● Galaxy of Lights Huntsville, Alabama The Huntsville Botanical Garden is all decked out in holiday finery as the annual Galaxy of Lights turns the gardens into a fantasyland of lights and color. It’s a driving tour that takes you past nearly 200 animated displays, from those with holiday themes to dinosaurs and nursery rhyme characters for the kids. Special Galaxy of Lights Walking Nights are also available. Walk through snow falling inside a twinkling icicle forest, visit with Santa and enjoy hot chocolate along the way. www.hsvbg.org
November/December 2020 | 7
BROADBAND:
HELPING YOU WORSHIP
New horizons
Locust Grove embraces technology to deliver message Story by JOHN CLAYTON
Locust Grove Baptist Church increased livestreaming of services.
Locust Grove Baptist Church moved services outside this summer.
L
ike many churches, Locust Grove Baptist in New Market was inching along the technological superhighway. Then, COVID-19 hit, forcing the church to pick up the pace. Leaders began exploring new ways to engage their members. For some, that effort meant phone calls or handwritten notes. For others, it meant making sure members had medicine and food, as well as spiritual nourishment. Locust Grove Baptist Church increased its online footprint by streaming services, choir performances and Bible devotionals on social media platforms like Facebook and YouTube. “I’ve been very grateful we live in a time where we have this availability,” says Senior Pastor Robby White. “To be honest, I think it will help all churches as we move further into this century with the explosion of technology. We’ve had this capacity, but now we’re finally having to learn to do it — to really try to master it. I think that will serve the church well in the future.”
INVESTING IN TECH Jordan Lawson, Locust Grove Baptist’s minister of music and worship, never anticipated that understanding the technical side of video production would be a vital part of his job. But these days, it is. In addition to his ministerial role, Lawson has become the church’s go-to “tech guy.” He and several church members handle the added responsibility of streaming services and making connections with members online. They use everything from green screens and editing software to an FM transmitter and video cameras. 8 | November/December 2020
“We’ve talked about me becoming the IT person since I started here in 2017, but all of a sudden, it’s a pretty vital part of what I do,” says Lawson, who is the youngest person on the church staff. “I certainly don’t have any training in any of it, but I’ve always been a person who gets excited about the new computers and all that stuff. By default, I was the one who had to do all the computer stuff. It is something I enjoy, so it’s kind of fun to explore all this.” The church has made investments in equipment in order to give its online product a more professional look and sound. “We’ve made that a priority,” Lawson says. “And we’re going to have to offer that in the future. We have to be able to reach people in that way.” Ardmore Telephone Company
Whatever Lawson’s job description now entails, White says it has become a necessity that the church create and maintain its online programming during COVID-19 and beyond. “At one point, it was just a plus to be able to use technology to connect with people,” White says. “We realize now that being able to maintain a sense of community and using technology to do it is not just a luxury.”
Locust Grove Baptist Church, which moved to outdoor services during the summer, used updated recording equipment and social distancing.
DIVIDENDS With a more concerted online effort, Locust Grove Baptist has extended its reach well beyond the church doors. People from across the country — whether they are locals who have moved away or new faces who happen upon a streaming sermon — have tuned in on Facebook Live. “We’re actually reaching more people,” White says. “Influencewise, we have the capacity to reach a wider audience. We’re having people who worship with us every Sunday via social media who live in other parts of the country. Our congregation now is not made up entirely of people who live in our market necessarily, and I think that’s true of other churches, as well.”
Ardmore Telephone Company
Music still a mainstay in virtual church Music has always been a part of worship, as church congregations traditionally “lift their voices” in praise. Recently, that tradition has presented a challenge, but not one too big for Jordan Lawson, minister of music and worship and resident tech guru at Locust Grove Baptist Church. When gathering in the church for worship became impossible due to restrictions surrounding COVID-19, Lawson asked members of the church choir to join him in recording virtual sessions. For Easter Sunday, the singers and accompanists performed a contemporary Christian song called “My God,” recording individual videos of themselves performing their respective parts. Preschool singers also got into the act, recording a performance of their own. Then, Lawson edited them all together. Similar virtual performances became popular online with people separated during the pandemic. “It’s a lot of work, but people definitely enjoy it,” Lawson says. “It was an outlet for our people to still make music together.” These efforts became important to the church’s members and the choir while they couldn’t meet in person. “It’s a big commitment for people to do it, because you have to sit down and record yourself, and that’s really nerveracking for people to have to see themselves on camera and hear themselves isolated and all that,” he says. “But I think it was helpful, especially early on when all our services were virtual. It was a chance to get more people on screen and help the church feel more like they were connected to each other.” As the summer wore on, the church invested in more recording equipment, and its praise band performed — with social distancing in place on the stage — for online services. Lawson says those online services and performances will be a part of the church’s ministry as it goes forward. “I think you’ve got to be able to reach people in that way, because people are always online,” he says. “Everybody is always on Facebook or Twitter and whatever else. If we’re going to be a part of people’s lives, we have to be able to be a part of that, too.”
November/December 2020 | 9
BROADBAND: HELPING YOU SERVE
Making a change High-speed connections power service organizations across the country
Chowgirls Killer Catering in Minneapolis leveraged online tools to better serve their community. Story by DREW WOOLLEY
I
n March 2020, Chowgirls Killer Catering in Minneapolis was busy preparing for its Sweet 16 party, complete with signature food and a swing band. Like many events in the early days of the coronavirus pandemic, the celebration was ultimately called off. The next day, while watching Minnesota Gov. Tim Walz recommend against large gatherings across the state, it occurred to co-owner and CEO Heidi Andermack that one canceled party was the least of her problems. “We had a big leadership meeting about what to do, because all our events were canceling,” she says. “Our chef, who had been working with Second Harvest Heartland, thought of calling them to see what they were going to do. We would have a big empty kitchen, so maybe we could work with them.” As service organizations, charities and churches throughout the nation learned,
10 | November/December 2020
creating connections to serve their communities meant relying more on online tools, broadband access and digital communication. They learned to talk, collaborate and succeed with the help of technology. Chowgirls had first partnered with Second Harvest Heartland, a member of the Feeding America network of food banks, on a food rescue program around the 2018 Super Bowl. The two groups met once again and created the Minnesota Central Kitchen to feed families in need. Chowgirls is now one of eight kitchens cooking for Minnesota Central Kitchen, preparing 30,000 meals weekly for hungry populations in the Twin Cities area. Large-scale donors such as restaurants, grocery stores and food distributors contribute ingredients, which are managed using Feeding America’s MealConnect app.
Chowgirls prepared 30,000 meals weekly.
“It’s a lot of meals to keep track of, so our high-speed internet has been pretty key to keeping it all coordinated,” Andermack says. “We also organize all of our meals and what is available using Google Spreadsheets. We’re not just tracking our kitchen but tying together a whole network of kitchens.”
Families & Literacy in Kerrville, Texas, combines GED and ESL classes with computer literacy.
In Smithville, Tennessee, the Rev. Chad Ramsey of Smithville First Baptist Church used online tools to stay connected to members.
WORSHIP ON DEMAND While the importance of online tools is nothing new to service organizations across the country, they have become all but essential over the last year. Rev. Chad Ramsey at Smithville First Baptist Church in Smithville, Tennessee, has relied on the ability to stream services online to reach parishioners who might find themselves homebound. “Streaming is huge everywhere,” he says. “We see that in the media world with Netflix, Disney+ and all the streaming services. But the same is true for the church.” Smithville FBC not only streams live services for parishioners who can’t make it to the church but also has its own studio for recording and uploading training videos for everyone from new members to those preparing for mission trips. With so many demands on the church’s internet service, Ramsey isn’t sure what they would do without a fiber connection. “We saw where things were going in this world and knew that having that ability to connect with each other would be important, whether it’s sharing files, videos, streaming or uploading to social media,” he says. “People are so much more connected than they have been, and if you don’t have that consistent and quality connection, you’re going to be left behind.” That approach has helped Smithville FBC build a church that appeals across generations, attracting millennials and seniors alike. And while their
preferences for how they worship may not break down as neatly as expected, the fiber connection provides the flexibility to meet everyone’s needs. “You might see someone really young who wants things to be done the way they were decades ago, and then there are other people who are much older who want to know why we aren’t making the changes we need to to be around for another 100 years,” says Ramsey. “That’s the challenge: Getting the focus not on style but the purpose. We’re here to serve God, not ourselves. That’s what makes us tick.”
DIGITAL LITERACY At Families & Literacy in Kerrville, Texas, it’s opening doors to people’s futures that makes them tick. The organization serves adult learners throughout the community and inmates of the Kerr County Jail, helping them to earn their citizenship or GED or learn English as a second language. While most of the classes Families & Literacy organizes take place in local churches or other off-campus locations, the in-office broadband connection has been particularly helpful in getting prospective students on the path to learning as quickly as possible. Not every student has access to a reliable internet connection at home, so the organization provides Chromebooks on-site so they can take placement tests and register for the appropriate classes. Families & Literacy even offers an
ESL class that incorporates computer skills, helping prepare students to be ready to communicate in the workplace and to better understand the tools they will be using day to day. “Computer technology is prevalent in pretty much every job you go to now,” says Families & Literacy Executive Director Misty Kothe. “It’s important that not only can our students speak the language and do the work but they can also efficiently use that technology. It just makes them more employable in the future.” Moving forward, broadband connections offer new opportunities for all three organizations. Families & Literacy aims to offer limited-size classes on location, outdoors if necessary, while Smithville FBC is eager to explore the possibilities of Bible study streaming services. Meanwhile, the Minnesota Central Kitchen project has proven so successful that Andermack now plans to incorporate its mission into Chowgirls’ regular operations even when the pandemic has passed. “We have always had a mission of reducing food waste, but now we’re looking at it as hunger relief,” she says. “It’s become essential to our business, helping us give jobs to chefs who would otherwise be unemployed and keep the lights on at our facility. Sometimes you just need to support each other, and it comes back in ways you don’t expect.”
November/December 2020 | 11
Recipe for success
Rick’s Barbecue opens in Ardmore Story by LISA SAVAGE
A
s pitmaster at Rick’s Barbecue for 28 years, Mike Devaney starts his day loading the hand-split pieces of hickory wood into the custom-designed smokers. He stokes the flames and loads the meat in 15 pits at the restaurant’s commissary, smoking the meats at one location. The aroma of the smoked pork shoulders, chickens and hams wafts through the commissary. The meat will go to the nine Rick’s Barbecue restaurants, the restaurant’s food trailer and wholesale distributors. The newest restaurant opened this year in Ardmore. “The main thing that sets us aside from others in the barbecue industry is that our meats are still smoked with real hickory wood,” says Bailey Beckman, director of marketing at Rick’s Barbecue. “The hickory wood gives the barbecue a true Southern taste that can’t be beat.”
12 | November/December 2020
To achieve that taste, the meats are smoked between seven and 24 hours, depending on the type of meat. Commissary team members in the main kitchen then carefully pull each strand of meat from the bone. “Most others in the industry use machines for this process, but we prefer to keep it the old-fashioned way,” Beckman says. “A lot of time, hard work and dedication goes into our process, and we’re proud of the food we serve.” The 60,000-square-foot corporate office and commissary in Leoma, Tennessee, is a U.S. Department of Agriculture-inspected facility with an inspector in-house. “That’s just another way we’re able to make sure we’re meeting all the standards,” Beckman says. Once the meats finish cooking, employees pack the fresh meats and load the delivery trucks, which make rounds daily in Tennessee and Alabama. Ardmore Telephone Company
THE BEGINNING Rick Lanning grew up around the barbecue industry and was passionate about opening his own business. He and his wife, Karen, started the first Rick’s Barbecue in Lawrenceburg in 1979, long before broadband internet and social media. It relied on advertising and word of mouth to draw customers in to try the hickory-smoked, hand-pulled pork. Rick’s Barbecue incorporated in 1987 and continued to expand restaurant locations. Growth led to the opening of its expansive commissary and corporate office in Leoma in 2014. Now, the second generation of the Lanning family, sons Ty and Eric, have taken leadership roles in the company. The Rick’s Barbecue custom-built food trailer began traveling to Ardmore in 2019 as a mobile test location to gauge community response. “We had a lot of success with the food trailer being in Ardmore each week,” Beckman says. “The Ardmore community has been incredibly supportive from day one.” Construction began on a new building on Main Street last year, and the Ardmore restaurant opened in June in the midst of the pandemic. “It was challenging because not only were we training new employees, but we were also having to train them to take all the necessary precautions that seemed to change on a daily basis,” Beckman says.
Ty, Rick and Eric Lanning. Ardmore Telephone Company
The new location employs about 30 people. In all, about 300 people work at Rick’s Barbecue — with positions ranging from restaurant team members to corporate and managerial staff and a team of warehouse and commissary employees. Even when the pandemic put a stop to indoor dining for a time, the Ardmore community continued their support by visiting the drive-thru and by placing call-in orders for curbside pickup. The Ardmore restaurant connected to Ardmore Telephone Company’s fiber internet, which continues to revolutionize the way Rick’s Barbecue reaches out to customers. Through Facebook and the company website, the restaurants stay in contact with their communities and team members. They also use their broadband connection for security, computer software, payment transactions, marketing and much more. They also are launching an online ordering service. “Now, we can’t go a day without fiber internet,” Beckman says. “It’s our main form of communication.” The Lannings also believe in giving back to the community and often raise money for charitable organizations like St. Jude Children’s Research Hospital. For the Rick’s Barbecue 40th anniversary last year, the company partnered with St. Jude and hosted two campaigns, raising almost $29,000. “Those are a few of the many ways we, as a company, give back to the communities where the restaurants are located,” Beckman says. “The Lannings are such caring people and want to make a difference not only in our communities as a whole but also in the lives of each individual person on our team. Rick’s Barbecue truly is a community-oriented, familyfocused, and faith-based company.”
The team in Ardmore when the restaurant opened in June.
That’s a lot of meat
The Rick’s Barbecue menu features many specialties like stuffed potatoes, nachos and a mandarin chicken salad, along with its variety of smoked meats. In 2019, its hickory-wood pit smoked 1,613,000 pounds of meat, including pork, ribs, ham, beef, chicken, chicken breasts and turkeys for the holidays. The restaurants offer other items, such as chicken tenders, slaw dogs and an array of desserts. The chicken tenders — fresh and never frozen — go into the fryer when a customer places an order. In 2019, the restaurants prepared about 1.2 million tenders. FOR THE HOLIDAYS Rick’s Barbecue also specializes in holiday meals, preparing meats and sides to feed families and large groups. Meats include whole turkeys, turkey breasts and hams. In addition to the sides typically available, choices include some traditional holiday favorites like chicken dressing, cornbread dressing, cranberry sauce, broccoli casserole and sweet potato casserole. Customers also have the option of providing their own meats to be smoked. Visit Rick’s Barbecue at 25663 Main St., Ardmore, Tennessee; 931-427-3663. Other Rick’s Barbecue locations are in Lawrenceburg, Leoma, Loretto and Fayetteville in Tennessee and Muscle Shoals, Florence and Madison in Alabama. Get more information about Rick’s Barbecue at ricksbbq.com or on Facebook. November/December 2020 | 13
SOUTHERN KITCHENS
A tart treat Cranberries are a longstanding staple at holiday time
T
hey’re great with turkey and stuffing or baked in your morning muffin. Dried, they’re known as craisins and perfect sprinkled on a salad. A fixture on Thanksgiving tables or even wrapped around trees as a Christmas garland, the jolly red cranberry takes center stage at holiday time. People have been eating cranberries for centuries. Native Americans first used them as food and medicine, well before Pilgrims set foot here. The absence of sugar in the colonies in the early 1600s meant cranberries, which benefit from sweetening, were probably not at the first
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Thanksgiving table. Nonetheless, it didn’t take long for them to become a part of that holiday’s menu, and today, consumers eat more than 80 million pounds of cranberries from Thanksgiving to Christmas. Every year, holiday celebrators enjoy more than 5 million gallons of the canned sauce that jiggles like Santa’s belly, and cranberries are a simple way to add color to your table and a sweet, tart flavor to your turkey. But as Americans are latching on to the farm-to-table trend, fresh cranberries are outselling the canned variety. Here are several tips from Vitamix for cooking with fresh cranberries: z Baking with cranberries — Cut cranberries in half before adding them to baked goods to prevent them from swelling and popping. z Cooking cranberries on the stovetop — Simmer whole berries gently in a small amount of water, uncovered, since
too much steam might cause them to swell and explode. z Freezing cranberries — To freeze and enjoy them throughout the year, spread the berries in a single layer on a cookie sheet and place it in the freezer. Once they are completely frozen, transfer the berries to freezer-safe bags or airtight containers. There’s no need to thaw your cranberries before cooking. Just give them a quick water bath before using. FOOD EDITOR ANNE P. BRALY IS A NATIVE OF CHATTANOOGA, TENNESSEE.
CRANBERRY APPLE HOLIDAY BREAKFAST CASSEROLE Make this casserole a day ahead. Casserole: 2 tablespoons softened unsalted butter, divided 3 large, firm, sweet tart apples, diced 2/3 cup fresh cranberries 8 large eggs 1 cup vanilla Greek yogurt 1/2 cup milk 1/4 cup maple syrup, plus more for serving 2 teaspoons cinnamon 6 cups stale bread cubes, crusts removed Streusel topping: 1/3 cup flour 1/4 cup rolled oats 3 tablespoons brown sugar 1/2 teaspoon ground cinnamon Pinch kosher salt 3 tablespoons unsalted butter, melted 1/2 cup chopped walnuts or pecans Make the casserole: Melt 1 tablespoon butter in a large skillet over medium heat. Add the apples and cook, stirring until they are starting to brown and become tender — 4 to 6 minutes. Remove from the heat. Stir in the cranberries. Grease a 9-by-13-inch casserole dish with the remaining 1 tablespoon of butter. Whisk the eggs in a large bowl. Add the yogurt, milk, maple syrup and cinnamon, then whisk to combine. Add the bread cubes and the apple mixture, and stir until combined. Transfer to the prepared baking dish. Cover it with foil and refrigerate up to 24 hours. Make the topping: Stir the flour, oats, sugar, cinnamon and salt in a medium bowl. Drizzle 3 tablespoons melted butter over the oat mixture, tossing with a fork until the crumbs are evenly moist. Add
Cranberry Crumble Bars Crust and topping: 2 1/2 cups all-purpose flour 1 cup sugar 1/2 cup ground slivered almonds 1 teaspoon baking powder 1/4 teaspoon salt 1 cup chilled butter 1 egg 1/4 teaspoon ground cinnamon Filling: 4 cups fresh cranberries 1 cup sugar Juice of half an orange (4 teaspoons) 1 tablespoon cornstarch 1 teaspoon vanilla Preheat oven to 375 F. Grease a 13-by-9-inch pan. In a large bowl, mix the flour, 1 cup sugar, almonds, baking powder and the nuts and stir to completely combine. Refrigerate. Preheat the oven to 350 F. Remove the casserole and topping from the refrigerator. Bake the casserole, covered, until heated through and steaming, 35 to 40 minutes. Break up any large topping pieces if necessary.
salt. Cut in the butter, using a pastry blender or pulling 2 table knives through the ingredients in opposite directions, until the mixture looks like coarse crumbs. Stir in the egg. Press 2 1/2 cups of crumb mixture in the bottom of the pan. Stir cinnamon into the remaining crumb mixture. Set aside. In a medium bowl, stir together the filling ingredients. Spoon the filling evenly over the crust. Spoon the reserved crumb mixture evenly over the filling. Bake 45 to 55 minutes or until the top is light golden brown. Cool completely. Refrigerate until chilled. Cut into 6 rows by 4 rows. Store tightly covered in the refrigerator.
Remove the casserole from the oven, remove the foil cover, and sprinkle the top with the streusel topping. Continue baking until the topping is golden and the casserole is puffed, 25 to 30 minutes. Allow the casserole to cool 10 minutes before cutting it into squares to serve. Serve with additional warm maple syrup, if desired. î‚š
November/December 2020 | 15
Presort STD US Postage PAID Permit #21 Freeport OH
P.O. Box 549 • Ardmore, TN 38449
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