May/June 2026 Wisconsin Banker

Wisconsin Banker

Where Are They Now? Tracing the Impact of the WBF

Agricultural Banking Scholarships

By Elizabeth Fenton

Banking is one of the world’s oldest professions, dating all the way back to ancient Mesopotamia. Yet for all its history, the Wisconsin Bankers Association (WBA) remains firmly focused on what lies ahead. This attention on the future is threaded through all of WBA’s initiatives: education, advocacy, and — perhaps most meaningful of all — in efforts to invest in the next generation of banking leaders.

At the heart of that work is the Wisconsin Bankers Foundation (WBF), the charitable arm of the WBA, that awards scholarships to students pursuing degrees related to the financial services industry. The Agricultural Banking Scholarship, which opens to Wisconsin students every Fall, represents the Foundation’s targeted efforts to bolster the state’s rural economy — and further, the younger generation who will one day take up the mantle.

The most recent recipients of the 2025 scholarship, Victoria Seif and Janelle Wolfe, are both pursuing degrees in agricultural business at the University of Wisconsin–River Falls. Rose Oswald Poels, WBF chair, treasurer, and executive director, and Cathy Asher, WBA Agricultural Section member, made a special trip to the UW–River Falls campus to present checks and congratulate the winners.

But — after the checks are cashed and the stage is crossed, what happens to these promising young Wisconsinites? Further, how does a small investment in a student’s future take shape over time?

To answer these questions, Elizabeth Fenton, WBA communications coordinator, sat down with two past scholarship winners — Chad Achenbach and Jenna Raisbeck — whose careers offer a preview into the longer arc of WBF’s investment.

Seeds of Interest

Neither Achenbach nor Raisbeck entered college with the banking industry in mind.

Achenbach grew up on a small family farm just north of Prairie du Chien, surrounded by the commercial agriculture that frames the Mississippi River. He spent his early years immersed in livestock showing and participating in nearly every facet of the industry. His path seemed clear early on: a future in veterinary medicine.

“I’m a huge Wisconsin Badgers fan. I even got accepted! I was ready to sign — but I wanted to be closer to home. I thought Madison might be too big of a city. I loved showing and didn’t want to give it up.”

Achenbach opted for UW-Platteville instead, just an hour away from his childhood farm. Despite his plan to only attend for a year or two, he met like-minded young people with a similar passion for agriculture and decided to stay all four years. Achenbach enrolled in his first agricultural finance and farm management classes. Family friend

Continued on pg. 8

USDA Rural Development Programs Boost Rural Prosperity by Veronica Hinke

The U.S. Department of Agriculture Rural Development has programs that can help increase rural prosperity throughout rural America. Rural Development has partnered with businesses across Wisconsin that have helped create jobs and expand market access.

Rural Development programs promote economic development by supporting loans to businesses through banks and community-managed lending pools. The agency offers technical assistance to help agricultural producers and cooperatives get started and to improve the effectiveness of their operations.

“Our mission is to unleash the potential of rural Wisconsin,” said Rural Development Wisconsin State Director Andrew C. Iverson. “Rural Development’s programs under the leadership of President Trump and Secretary Rollins will support the economy and quality of life for people in rural Wisconsin.”

Investing in Rural Businesses

Rural Development’s business programs support the creation and preservation of high-quality jobs in rural Wisconsin. In fiscal year 2025,

Rural Development invested more than $73 million to help rural businesses and cooperatives in Wisconsin build stronger, more resilient communities, creating or saving hundreds of jobs along the way.

Rural Economic Development Loan and Grant Program Highlight

• The Rural Economic Development Loan and Grant program provides funding for rural projects through local utility organizations. In Wilson, the St. Croix Electric Cooperative received a $1 million loan through the Rural Economic Development Loan and Grant program. The electric cooperative will reloan the funds to Sailer Food

Continued on pg. 10

A Message From Joe Peikert, 2026–2027 WBA Board Chair

By Joe Peikert

As I step into my role as chair of the Wisconsin Bankers Association, I first want to extend a thank you to Paul Northway for his leadership over the past year in this role. Paul’s tenure focused on relevance, which opened up valuable conversation on how WBA can help Wisconsin banks meet the evolving needs of customers around the state. Thank you, Paul, for the foundation you left behind.

My journey into banking (like many others in our industry) occurred by accident. I graduated from the University of Wisconsin-Platteville with a major in business administration/ finance and a minor in accounting. I returned to my hometown and jumped on an opportunity to work as an internal auditor at a local bank holding company — a decision that ultimately set the course for the rest of my career.

I remained in community banking in the years that followed for one simple reason: the people. The services our banks provide are undoubtedly important, but the human side of the industry is what continually propels me forward. I live in the same community where I work. I see my customers at the grocery store, church, and school activities. Living side-by-side with the people I serve gives me a greater sense of purpose, especially when our bank helps strengthen the community I get to call home.

That same appreciation for people informs my approach to leadership. I strongly believe in servant leadership, a philosophy that centers on supporting my team members individually so we can succeed as a collective. I don’t view leadership as a position of authority, but rather as a special responsibility to share resources and create opportunities for others to grow. When my team members get excited about their work or develop new skills, I view that as a reflection of successful leadership.

I’ve had the privilege of serving alongside WBA staff and board members over the years, and I continue to be impressed by the commitment and professionalism of this organization. I am inspired by the WBA leadership and membership alike who all work so hard to protect and grow Wisconsin’s banking community.

It is an honor to serve as WBA chair, and I look forward to working alongside all of you in the 14 months ahead. Together, we will work to ensure that community banking remains a vital part of Wisconsin’s future!

Peikert is CEO with Wolf River Community Bank, Hortonville, and the 2026–2027 WBA Chair.

WBA Welcomes Its Newest Board Members

With the close of its fiscal year on May 31, WBA welcomes its newest members to the 2026–2027 Board of Directors.

Shay Horton , president/CEO, Cumberland Federal Bank, has been selected to become the 2026–27 WBA Vice Chair by the WBA Nominating Committee. Horton is now in line to become WBA Chair in 2028–2029.

Also serving as officers on this year’s WBA Board of Directors are: Chair Joe Peikert , CEO of Wolf River Community Bank, Hortonville; Chair-Elect Greg Lundberg , president/CEO at Fortifi Bank, Berlin; and Past Chair Alvaro (Al) Araque , senior vice president – director of consumer, private, and small business banking of Johnson Financial Group, Racine.

The Nominating Committee, which is comprised of the current WBA officers and recent past chairs of WBA, also selected the following candidates to fill seats for three-year terms on the WBA Board of Directors beginning in June, all of whom have been deemed elected by the membership: Mark Oldenberg , Security Financial Bank, Durand; Scott Cattanach , Peoples State Bank, Wausau; Tina DeGustino , BMO; and Kevin Ravenscroft , The Peoples Community Bank, Mazomanie.

Continuing on the Board are: Jim Hartlieb , First Business Bank, Madison; Shane Ilstrup , Citizens First Bank, Trempealeau; Jimmy Kauffman , Bank of Sun Prairie; Todd Nagel , Incredible Bank, Wausau; Nate Parrish , First Citizens State Bank, Whitewater; Tim Schneider , Bank Five Nine, Oconomowoc; Lindsay Spitzer , Bluff View Bank, Galesville; and Eric Witczak ; Nicolet National Bank, Green Bay.

WBA would also like to thank Kelly Heroux , The Peshtigo National Bank; and Bill Sennholz , Forward Bank, Marshfield, who are rotating off the Board this year, for their dedicated service to the Association and the industry.

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A Perspective on Recently Revised Examination Expectations

By Scott Birrenkott

Over the past year, the federal banking agencies have recalibrated supervisory examination expectations. While specific changes vary among the regulators (FDIC, OCC, and FRB), exam focus has generally shifted from a primarily process-driven approach to a more risk-oriented framework tailored to bank size and complexity. This article provides a high level summary of that shift and what banks can expect going forward.

Earlier this year, FDIC Chairman Travis Hill testified before the Senate Committee on Banking, Housing, and Urban Affairs that the agency is revising its supervisory approach to focus examinations and supervisory findings on material financial risks and compliance with law, while reducing emphasis on process-oriented or non-financial considerations. At that same hearing, Comptroller Jonathan Gould similarly stated that the OCC is restoring risk-focused supervision by concentrating examinations and supervisory attention on material financial risk and legal compliance. Vice Chair Michelle Bowman likewise stated that the Federal Reserve is tailoring regulation and supervision to better reflect material financial risk.

These statements reflect efforts already underway. In October 2025, FDIC and OCC issued a joint notice of proposed rulemaking intended to focus supervision on material financial risks and compliance with law. FRB did not issue comparable rulemaking but instead issued formal supervisory guidance directing examiners to prioritize material financial risk in supervisory assessments.

The agencies have taken additional actions consistent with this shift in focus. Most notably, FRB removed reputational risk as a standalone examination category. FDIC and OCC subsequently removed similar references from supervisory guidance and examination materials.

The federal banking agencies have also recalibrated examination frequency and intensity, though not uniformly. FDIC has extended consumer compliance examination cycles for qualifying institutions based on asset size and supervisory ratings. OCC has not altered statutory examination cycles but has narrowed exam scope through a more riskfocused supervisory approach. Similarly, FRB has concentrated its supervisory resources on material financial risks and relied more heavily on the work of primary supervisors, rather than expanding examination intervals.

Some banks may have questions about

what extended examination cycles mean for record retention, particularly the possibility that records may fall outside a formal examination period. During a regulator panel at the November 2025 WBA Compliance Forum, the agencies confirmed that examinations will continue to focus first on newer files and adhere to established record retention requirements.

At the state level, earlier this year the Wisconsin Department of Financial Institutions (DFI) acknowledged these recent federal shifts toward supervision focused on material financial risk. DFI advised that it has opted not to implement any changes to its supervisory approach, including the content of its examination reports or application reviews, and will continue to prioritize the safety and soundness of Wisconsin banks using a riskbased approach.

Overall, these developments signal a shift toward supervisory expectations that better align examination scope, frequency, and findings with material financial risk. While approaches vary by agency, banks should expect continued emphasis on risk-focused supervision rather than process driven review, with implementation continuing throughout 2026.

Birrenkott is WBA director – legal

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Advocacy in Action: WBA Secures Greater Consumer Fraud Protection This Session

By Tyler Foti

This legislative session marked a significant milestone for Wisconsin’s banking industry, demonstrating the strength and effectiveness of a unified advocacy effort. Thanks to the engagement, commitment, and generosity of our members, WBA achieved two major policy victories that will enhance consumer fraud protection.

First, the successful passage of legislation regulating virtual currency kiosks represents a critical step forward in combating fraud. These kiosks, often referred to as crypto ATMs, have increasingly been exploited by scammers due to their speed, anonymity, and irreversible transactions. The new law introduces common-sense safeguards, including licensing requirements, fraud warnings, transaction limits, and consumer protections such as refund rights for victims. These measures will significantly reduce fraud risk while ensuring that legitimate operators function within a clear and accountable regulatory framework. This is a win not only for banks, but for the consumers and communities we serve every day.

Equally important was the defeat of legislation that would have excluded digital asset staking and “staking as a service” from Wisconsin’s securities laws. While innovation in financial technology is important, this proposal raised serious concerns about regulatory gaps and consumer risk. By maintaining the authority of state regulators to evaluate these activities based on their specific characteristics, Wisconsin preserves a balanced approach one that encourages innovation while upholding transparency, accountability, and investor protection. This outcome helps ensure a level playing field between traditional financial services and emerging digital asset activities.

These achievements would not have been possible without the strong grassroots advocacy of our members. In particular, the more than 250 attendees at WBA’s Capitol Day played a pivotal role in advancing our legislative priorities. Your voices made a difference. Your engagement ensured that policymakers understood the real-world impact of these issues on banks and the customers they serve.

Another law that passed this session increased the threshold of transactions subject to the Wisconsin Consumer Act (WCA). Previously, covered consumer credit transactions were those for which the amount financed was $25,000 or less. As of January 1, 2027, that amount will increase to $50,000.

The 2025 Wisconsin Act 105 (Act) expands the dollar thresholds that govern both consumer credit coverage and access to small claims court. The Act amends Wis. Stat. section 421.202(6), which increases the dollar limit threshold used to determine whether certain consumer credit transactions are covered by the WCA from $25,000 to $50,000. Meaning, consumer credit transactions with an amount financed over $50,000, motor vehicle consumer leases with total lease obligations exceeding $50,000, and other consumer transactions with a cash price above $50,000, are excluded.

This law change will result in more transactions being subject to the WCA based upon the amount of the transaction. Banks will need to review and update lending policy and procedures to ensure proper compliance. FIPCO will update its software accordingly as well.

The Act also expands the jurisdictional limits of Wisconsin small claims court. The general small claims monetary cap increases from $10,000 to $15,000. Additionally, the maximum value of property eligible for replevin actions in small claims court increases from $10,000 to $15,000. This threshold increases the range of actions which may be pursued through small claims procedures and recovery of personal property collateral for higher-value replevin actions.

As we head into next session, continued advocacy requires sustained investment, and we are calling on our members to help WBA achieve a 10% increase in participation in two key programs: the Leadership Circle and the Silver Triangle. Learn more at: https://www.wisbank.com/ advocacy/.

On behalf of WBA, thank you for your dedication, your advocacy, and your generous support. Together, we are shaping a stronger, safer financial future for Wisconsin.

Foti is WBA director – government relations

Wisconsin Bankers Bring Their Voice to Washington, D.C.

WBA staff and 17 Wisconsin bankers joined colleagues from all corners of the country in Washington, D.C., for Congressional Hill visits as part of the American Bankers Association’s Washington Summit . The group included several first-time attendees alongside seasoned advocates who join WBA trips regularly.

Meetings with Wisconsin’s congressional delegation and their staff were impactful. Bankers were able to provide real-world perspective on the role community banks play in powering local economies and protecting consumers from fraud. Conversations focused on stablecoin legislation, the need to adjust regulatory thresholds to better reflect the current operating environment, and efforts to combat consumer fraud through proposals such as the SCAM Act. Bankers also discussed the importance of deposit insurance reform to maintain confidence in the banking system, alongside ongoing concerns surrounding the growing disparity created by the tax-exempt status of large credit unions. WBA reinforced the importance of preserving a competitive and fair financial services landscape — one that benefits taxpayers and does not disadvantage taxpaying community banks.

There is no substitute for bringing real stories straight from Wisconsin, and lawmakers often reiterate how much they value hearing directly from the constituents they represent.

WBA’s advocacy efforts are the strongest when membership actively engages in delivering these messages.

Thank you to all the dedicated bankers who attended the WBA/ABA Washington Summit:

• Robin Christian , Premier Community Bank

• Bill Dyson , Ladysmith Federal Savings & Loan Association

• Morgan Farmer , Park Bank

• Kristen Gagliano , North Shore Bank

• Laura Garcia , First Business Bank

• Kelly Heroux , The Peshtigo National Bank

• Paul Hoffmann , Lake Ridge Bank

• Corey Hoze , Associated Bank

• Kelsey Hudson , One Community Bank

• Lindsay Monacelli , Peoples State Bank

• Kathleen Palmer , BMO Bank

• Joe Peikert , Wolf River Community Bank

• Chanel Schmidt , The Port Washington State Bank

• Tim Schneider , Bank Five Nine

• Meredith Strieff , Horicon Bank

• Sharilyn Zimmerman , Bank of Lake Mills

• Greg Ogren , Security State Bank

• Chris Ogren , Security State Bank

Mark Forsythe, board member and retired president of Peoples State Bank in Prairie du Chien, offered Achenbach his first internship in agricultural lending. This role blended numbers, relationships, and agriculture in a way he hadn’t previously considered.

“It opened my eyes to what’s out there,” he shared. “I always liked math, and I liked working with people in ag. This job brought those two together.”

In a similar vein, Raisbeck’s entry into banking sprung from a personal connection. A family friend at CFB Bank helped her secure an internship as a credit analyst — a vote of confidence that ultimately inspired the rest of her career.

“I hardly knew what the role was at first,” Raisbeck explained. “I just wanted to get my foot in the door somewhere.”

Raisbeck is a native of Lancaster, Wisconsin and attended college a few miles away at UW-Platteville. She was studying finance and management, without a clear direction of where — or what — her degree would lead to.

“Finance is great because it’s so broad, right? Every company needs a finance person, but then how do you narrow down what you want to do?”

Her momentum in banking grew quickly. She continued her studies — eventually earning a master’s degree in organizational change leadership — all while remaining at the bank and building her career in tandem with her education.

“Being able to apply what I was learning in real time made a huge difference,” she said. “It wasn’t just textbook anymore.”

The early narratives of both scholarship winners offer an inspiring portrait of the industry: bankers recognized potential early and welcomed young, motivated professionals with little experience and allowed them to grow under mentorship. Beyond the Office

A common misconception in banking is that all work happens behind a desk. Bankers often emphasize that they work in the community — and they mean this in the literal sense. Agriculture banking, at its core, is a boots-on-the-ground job.

Achenbach’s work takes him far out of town, through muddy fields and into Amish horse-and-buggy countryside. Conversations occur at fence lines and around kitchen tables — the very paragon of hands-on, personal banking.

“Farmers are so busy day-to-day. They

don’t really have a slow time of the year.” Achenbach explained. “I like to get out on the farm itself, walk through their inventory with them, and talk through numbers — that’s the part I enjoy most.”

His reverence for farmers and their operation is shaped by both his upbringing as well as the culture at his community bank. With degrees in agricultural business and animal science — and firsthand experience in both small-scale and large-scale agriculture — he brings a level of fluency that resonates with the people he serves.

Raisbeck sees the same personal connections play out across her bank.

“Farm visits are definitely not out of the ordinary,” she explained. “We go out to operations and drop off lunches during harvest season — those things make a big difference.”

We live in an era of increasing digital interaction and less face-to-face communication. However, both scholarship winners describe the immutable importance of personal relationships that endures within community banking.

An Ever-Evolving Role

One of the most striking commonalities between Achenbach and Raisbeck is how early they entered the banking industry and how quickly they were able to climb the ranks.

Raisbeck — impressively — balanced full-time work with full-time school. She walked 10 minutes to class at UW-Platteville, then commuted to work after a long day of classes. She reflects on this challenge with a sense of much-deserved pride.

“I was working full time during undergrad,” she said. “That’s why I was able to grow the way I did. I am very grateful for it.”

Her head start paid off quickly. She currently works as a portfolio management officer, a title many professionals spend years striving toward.

Achenbach’s transition into full-time banking carried a new kind of pressure after college graduation; he felt the same uncertainty that so many college seniors face when making the jump into their first job.

“A summer internship is one thing. There is a start date and an end date,” he shared. “A full-time role could last years. I felt a lot of pressure to make the right decision.”

Ultimately, the familiarity of the work, paired with encouragement from mentors, brought him back into agricultural lending.

“They told me, ‘Just come try it! We think you’re going to enjoy it. You’ll have a great career in it,’” he said. “And they were right. They took me under their wing, introduced me to customers, and taught me the basics.”

The willingness to take a chance on a promising twenty-something — exhibited by both Raisbeck and Achenbach’s banks — is the very moment the WBF scholarship seeks to support.

The Inspiration of Scholarships

For both scholarship winners, receiving the WBF check felt kismet.

Achenbach admitted that he looked into other industries, but the enticement of a busier branch, the enthusiasm of his mentors, and the excitement of working with a mix of agricultural and commercial customers beckoned him back to the very place he started his internship.

“The opportunity kind of ignited my interest,” Achenbach described.

For Raisbeck, the WBF scholarship carried personal and community-wide significance.

“In southwest Wisconsin, agriculture is such a big part of everything,” she shared. “Having a scholarship that recognizes that — and recognizes the students going through it — is really special.”

Banking — especially agricultural banking — is not necessarily top of mind for young professionals and early encouragement can play a pivotal role in shaping career decisions. When WBA members share WBF scholarship opportunities with their neighbors, friends, and greater community members, it puts banking on the radar of young people trying to determine their next step.

The scholarship ultimately rewards students preparing to enter these important fields, all while reinforcing the great range of opportunities within them. Raisbeck said it best: “There’s so much more to banking than people realize. Once you’re in it, you see how many different opportunities there are.”

A Leap of Faith

The true impact of the WBF scholarships is measured over time in the careers that take root in Wisconsin’s communities. Victoria Seif and Janelle Wolfe stand at the beginning of their journey as part of the new generation poised to carry the torch forward. Banking may be one of the oldest professions in the world, but its continued success hinges on the people willing to grow within it.

Fenton is WBA Communications Coordinator

Fraud Monitoring – Are You Ready?

By Kari Kronberg

Spring is here! And so is Phase 1 of Nacha’s new Fraud Monitoring Rules! As of March 20, all Originating Depository Financial Institutions (ODFI) as well as any non-consumer Originators, Third-Party Service Providers (TPSP), and Third-Party Senders (TSP) with an annual ACH origination volume of six million Entries or greater in 2023 need to establish and implement risk-based processes and procedures to take a closer look at preventing ACH Origination Fraud. Rest assured — all other “smaller” volume non-consumer Originators, TPSPs, and TSPs do not have long to wait for compliance, as Phase 2 of Fraud Monitoring is right around the corner on June 22.

Fraud prevention and detection has always been an important part of ACH Origination, but Nacha recognizes the increase of Entries that are suspected of being unauthorized or authorized under False Pretenses and requires more of an active role relevant to an ACH participant’s role in the authorization or transmission of Entries. This may mean anything from additional monitoring programs with outside vendors to having conversations with Originators to verify their procedures when account information is changed. No “one size fits all” approach works here, but the intention is that if all involved in ACH Origination have practical steps in place, we can close the gap in allowing fraud to enter the ACH Network.

The receiving side of ACH is not exempt from new Fraud Monitoring Rules. Phase 1 of ACH Credit Fraud Monitoring by Receiving Depository Financial Institutions (RDFI) is also underway as of March 20, which affects all RDFIs with an annual ACH receipt volume of 10 million Entries or greater in 2023. All other RDFIs are expected to comply as of June 22 as well.

Historically, RDFIs have been more of a passive participant when it comes to receiving credit Entries. Credits come in, you post them to the account numbers listed in the Entries, and you have met your obligation. Liability falls to the ODFIs and their Originators to have correct information and authorization. Now with ACH Credit Fraud Monitoring, RDFIs are expected to pay closer attention to anomalies in the receipt of credits and work with ODFIs to investigate potentially fraudulent activity when possible.

With all the new Fraud Monitoring Rules, it is not a requirement for monitoring to be performed prior to processing Entries. Assessing risk, reviewing activity, and updating procedures are key to limiting exposure to fraud, and we all need to do our part to boost fraud prevention efforts. Are you ready?

Kronberg is Director of Education, PaymentsFirst

broker-dealers operating inside local banks also offer traditional banking products

Market and Meat Processing Inc. to expand its meat processing operation into the snack meats market. The project will save 28 jobs and create an additional five jobs. Business and Industry Guaranteed Loan Program Highlight

• This Business and Industry Guaranteed Loan program offers loan guarantees to lenders for their loans to rural businesses. Farmer-owned Westby Cooperative Creamery, the only cottage cheese manufacturer in Wisconsin, will expand and modernize its manufacturing facility with a nearly $15.5 million Business and Industry Guaranteed Loan through Security Financial Bank.

“Our current equipment is continuing to age. Before it meets end-of-life, we want to modernize and, just as important, we want to meet customer demand for this dairy food,” said Westby Cooperative Creamery’s Chief Executive Officer and President JD Greenwalt. “We’ve been making cottage cheese the same way for 100 years. This new system reduces the physical strain on employees and enhances consistency in product quality. By modernizing and investing in the plant, the creamery is protecting current jobs and

ensuring long-term stability for our farmerowners.”

Timber Production Expansion Guaranteed Loan Program Highlight

• The Timber Production Expansion Guaranteed Loan program provides financial support to qualified lenders to make loans to eligible borrowers seeking to establish, reopen, retrofit, expand or improve a sawmill or other wood processing facility who uses ecosystem restoration byproducts from the USDA Forest Service National Forest System lands, along with Indian forest and rangelands. In Tilleda, Timber Professionals Cooperative Enterprises will re-establish and expand the former Hoffman Wood Fiber LLC sawmill with an $800,000 Timber Production Expansion Guaranteed Loan. Six jobs will be created initially, with more added as the sawmill expands. The mill will help ease the strain of timber processing in Wisconsin, where multiple sawmills have closed in recent years.

“Transportation is a big cost, so the more mill capacity we can have at a local level, that reduces transportation, it brings the cost of raw material down, and it helps, overall, to keep the industries that are there operating,” said Great Lakes Timber Professionals Association and the Forest

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Value-Added Producer Grant Program Update

• The Value-Added Producer Grant program helps agricultural producers turn raw commodities into higher-value products, expand market opportunities, and strengthen rural economies. The Value-Added Producer Grant program supports planning activities, such as feasibility studies, business plans, and marketing strategies, or working capital needs, including processing, packaging, advertising, inventory, and personnel.

For more information on the ValueAdded Producer grant program, contact wi-rd-bcp-so@usda.gov.

Contact Information

Rural Development programs help to expand access to high-speed internet, electricity, and infrastructure, and support economic growth, healthcare, education, housing and other community essentials. You can find contact information for local Rural Development staff in Wisconsin on our website at https://www.rd.usda.gov/contact-us/ state-offices/wi or email us at RD.WI.General. Inquiries@usda.gov.

Veronica Hinke, Public Information Officer, USDA Rural Development Wisconsin

Our misson... to improve the health and wellbeing of our members.

Is your community bank thriving?

Meet Sean.

Sean works hand-in-hand with community banks in the Midwest to find ICBA member benefits that help them achieve their bank’s goals.

Sean is a proud cheesehead and Green Bay Packers shareholder, cheering on the team to the Super Bowl each year when he’s not on the road representing ICBA.

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Learn more at icba.org/membership

Submissions Open for the Class of 2026 Leaders in Banking Excellence

WBA established the Wall of Excellence in 2020 to honor bankers whose leadership reflects the generosity and stewardship at the heart of the banking profession. Now entering its sixth year, we continue to recognize Wisconsin’s most distinguished banking professionals — individuals who have demonstrated outstanding community service, civic involvement, and inspiration to their teams.

The Wall of Excellence currently profiles the faces and stories of 32 Wisconsin bankers — some recognized posthumously — for their exceptional commitment to their communities and their demonstration of the highest standards of ethics, professionalism, and enthusiastic service. Permanent plaques celebrating these individuals and families are displayed in the WBA Engagement Center in Madison, where they are viewed by thousands of bankers from across the state each year. A celebratory induction ceremony and luncheon, featuring speakers from the Wisconsin Department of Financial Institutions and members of Congress, will be held September 11, 2026 in Madison to honor the Class of 2026 Leaders in Banking Excellence.

The WBA Leaders in Banking Excellence designation represents the association’s most prestigious honor. Nominations for the Class of 2026 are now being accepted through Friday, May 15, 2026. Approved nominees are honored through a $10,000 contribution made in their name to the Wisconsin Bankers Foundation, the industry’s public charity dedicated to advancing financial literacy and education across Wisconsin. Contributions may be tax-deductible as charitable gifts.

Across Wisconsin, bankers continue to demonstrate an enduring commitment to their communities and to the future of the industry. The Leaders in Banking Excellence program offers an opportunity to recognize those contributions and celebrate the individuals who exemplify the very best of Wisconsin banking.

BankWork$ Continues to Build Meaningful Careers in Banking

Congratulations, Graduates!

BankWork$ is a free, eight-week training program that prepares participants — primarily individuals from under-resourced communities — for retail banking careers. The nationwide program was brought to Wisconsin in 2019 through a partnership between WBA and Employ Milwaukee. So far, BankWork$ has provided over 150 individuals in the Milwaukee area with the opportunity to begin a career in banking. The program recently expanded to the Racine, Waukesha, and Madison areas.

In March, a class — including Jamara Boyd-Wiley, Ally Espinoza, Van Geaux, Laron Hayes, Shelby Odom, Jenise Rodgers, Yazmin Rosales, Amanda Snow, and Charlene Thompson — graduated from the program. WBA’s Rose Oswald Poels attended the ceremony and congratulated the graduates on their achievement.

Over the course of the eight-week program, students learned the hard and soft skills necessary for entry-level retail and operations positions. Upon graduation, graduates have the opportunity to take part in on-the-spot interviews with BankWork$ employer partners.

BankWork$® is a public-private partnership that primarily trains adults from underserved neighborhoods for careers in retail banking. To learn more about the program, or how your bank can get involved, please visit employmilwaukee.org/BankWorks.htm.

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Whether you’re looking to expand your mortgage offerings, increase efficiency, or deliver standout service to your customers, we provide the support and secondary market access you need to grow confidently.

2026 Wisconsin Woman of Impact Award Winners

Congratulations to the 2026 Woman of Impact Award winners: Sheri Dick, Rachael Gadbois, and Lindsay Monacelli. The awards were presented by WBA on April 29, 2026, in Wisconsin Dells during WBA’s 20th Annual Women in Banking Conference. Given the first time last year, the Woman of Impact Award celebrates WBA members who have made significant contributions and positive impacts in their organizations, communities, and the banking industry. The 2025 award winners were Susan T. Doyle, Rose Petitte, and Theresa Wiese.

Third Year in a Row — WBA is Named Top Workplace

The Wisconsin Bankers Association (WBA) has once again been recognized by the Wisconsin State Journal as one of the Greater Madison area’s Top Workplaces for 2026. This marks WBA’s third consecutive year earning the distinction — receiving the award every year since first applying — based entirely on employee feedback gathered through a third-party survey conducted by Energage LLC.

The confidential survey measures the employee experience and its component themes, including employees feeling Respected & Supported, Enabled to Grow, and Empowered to Execute, among others.

“At WBA, our people drive our success, and receiving this recognition for a third year in a row is very meaningful,” said Rose Oswald Poels, WBA President and CEO. “It reflects the strong, supportive culture we’ve built together. One where employees feel valued, engaged, and motivated by our shared purpose.”

With a team of 38 employees based in Madison, WBA places a strong emphasis on fostering open communication, promoting innovation, and supporting both personal and professional development. Employee-led teams focused on engagement and innovation play a key role in creating a workplace where staff feel heard, valued, and empowered.

“Our strength comes from a combination of experienced team members and those bringing fresh ideas and perspectives,” said Oswald Poels. “That dynamic keeps us evolving and ensures we continue building a workplace where everyone feels supported and can thrive.”

Dare to be different.

Embracing uniqueness is at the center of what we do. Just like you, we understand the power of individuality. That’s why we take a personalized approach, getting to know you, your accountholders and your goals. With SHAZAM, expect high-performing solutions, exceptional value and hands-on service empowering you to make a lasting impact on your community today and for years to come.

The Association’s workplace culture includes regular opportunities for staff involvement, professional growth, volunteer opportunities, fundraising projects for local nonprofits, and team-building activities. WBA also emphasizes transparency through all-staff meetings and ensures everyone is aligned with the mission to serve Wisconsin’s banking industry.

“Earning this award again reinforces that we are continuing in the right direction,” added Oswald Poels. “We are intentional about listening to our employees and adapting as their needs change. I am proud of the culture we’ve built together and excited about what’s ahead.”

New FIPCO Staff Member

shazam.net

Debit Network | Processing | Core | Digital Banking

FIPCO has hired Courtney Hentrich as their Loan Process & Support Specialist. Courtney brings several years of experience in mortgage processing, loan support, and financial operations, including roles with Fairway Independent Mortgage Corporation and most recently as a Transaction Coordinator/Office Manager with Buell Real Estate Group, where she supported real estate transactions and coordinated closely with lenders, clients, and title companies.

Bulletin Board I News from Wisconsin Bankers Association Members

Promotions and New Hires

Bank First Bank First announced the addition of Peter Hilden as Facilities Officer.

Capitol Bank

Capitol Bank announced promotions for Kari Harpold and Zach Wienke in recognition of their exceptional service to the bank and its customers.

Coulee Bank

Coulee Bank announced the promotion of Dan Peters to the position of Chief Financial Officer.

FVSBank

FVSBank announced that Chris Nissen has joined the organization as vice president, business banker, serving the greater Oshkosh market. The bank also announced the promotion of Jessica Lehman to Assistant Vice President, Credit Analyst Supervisor.

First Business Bank

First Business Bank promoted Andrew Hendricks to Assistant Vice President – SBA Lending. The bank also announced the promotion of Kevin McGraw to Vice President – Asset-Based Lending at First Business Specialty Finance, LLC, a subsidiary of First Business Bank.

First Citizens State Bank

First Citizens State Bank announced that Mallory Elsbury joined the bank as Business Development Officer at the Whitewater Main Office. The bank also announced the promotions of Kelsey Reilly to Compliance Officer and Assistant Security Officer; Shelly Bucholtz to Assistant Vice President; and Nate Parrish as Chief Executive Officer in addition to his current role as president. As part of this leadership transition, James Caldwell; former Chief Executive Officer, will continue to serve as the bank’s chairman of the board.

First Federal Bank

First Federal Bank of Wisconsin

announced the promotion of Steve Wierschem to president and chief executive officer of the bank. In conjunction with this transition, Edward H. Schaefer, former chief executive officer, will assume the role of executive chairman of the board of First Federal Bank of Wisconsin.

First State Bank

First State Bank announced the addition of Matthew Porn as Vice President, Business Banker.

Horicon Bank

Horicon Bank announced the promotions of Mike Fleischman to Regional Business Banking Director, and Kimberly Bartusek, and Tania Wolf to officers of the bank.

IncredibleBank

IncredibleBank welcomed Tyler Lang as Home Lending Officer and announced the promotion of Amy Marino to market manager of the bank’s Tomahawk branch.

Lake Ridge Bank

Lake Ridge Bank welcomed Kevin Ile, MBA, VP-Business Relationship Manager in Evansville and Steve Landry, VPBusiness Relationship Manager in New Glarus.

Legacy Private Trust Company

Legacy Private Trust Company announced the promotions and appointments of Emily E. Montalbano (not pictured), Senior Compliance and Shareholder Services Specialist; Brendan C. Detjen (not pictured), Trust Operations Officer; Kristine L. Groell (not pictured), Corporate Services Officer; Nicholas W. Brouch (not pictured), CFA®, Assistant Vice President, Trust Investment Officer; Nicole T.

Jones (not pictured), Assistant Vice President, Investment Operations; and Tammy M. Ross (not pictured), CTFA, CRPP™, Vice President, Trust & Financial Advisor.

National Exchange Bank & Trust

Erin Rosenmeier joined National Exchange Bank & Trust as an Assistant Vice President of Retail Loan Operations.

Oak Bank

Oak Bank announced the addition of Taylor Brown to the newly created position of Universal Banker.

One Community Bank

One Community Bank promoted

Topher Hagens to the role of VP – Portfolio Management & Lender Operations at OCB – McFarland; Ryan Cassady to the role of Bank Manager at OCB – Sun Prairie; Shelley Edgington to Senior Vice President – Client Experience Operations; and Jennifer Dombrowski to Bank Manager at its Adams, Grand Marsh, and Oxford locations.

Port Washington State Bank

Port Washington State Bank announced that President James S. Schowalter was appointed

the additional title of Chief Executive Officer (CEO). He succeeds his father, Steven R. Schowalter

PremierBank

Brielle Christensen joined PremierBank as a Business Development Officer in Rock County.

Prevail Bank

Prevail Bank announced that Phil Suckow has joined the organization as its new Chief Operating Officer.

Sauk Valley Bank

Sauk Valley Bank welcomed Jennelle Olson as the new Stateline Regional Banking District Leader; Mandi Ballard as Vice President of Agricultural and Commercial Lending; Travis Howell as Vice President of Commercial & Agricultural Lending; Bob Smith as the new VP Commercial & Agriculture Lender; and Toni Voegeli as the new Janesville AVP Retail Market Manager.

The Bank of Kaukauna

The Bank of Kaukauna announced the promotion of Erica Dornfeld to Chief Operating Officer. Waukesha State Bank

The Stephenson National Bank & Trust announced the promotion of John Kakuk to Vice President –Senior Loan Officer.

Bulletin Board I News from

Celebrating a Lifetime of Service

WBA is proud to recognize the individual bankers who dedicate their service to our industry and their community. The 50- and 60Year Clubs recognize bankers who have served in the banking industry for 50 and 60 years, respectively. Additionally, WBA’s Lifetime Service Awards recognize bankers who have served in the industry for between 30 and 49 years. To recognize a banker for the esteemed honor, please visit wisbank.com/ServiceAwards.

American Bank

American Bank in Beaver Dam honored three staff members with WBA Lifetime Service Awards: John R. Oathout (39 years), Constance M. Graff (35 years), and Mark E. Holsapple (42 years).

Premier Community Bank celebrated its 85th anniversary with a yearlong series of customer appreciation events, employee recognition efforts, and community-focused giving.

Scott Sommers retired from National Exchange Bank & Trust.

Lake Ridge Bank celebrated the grand opening of its larger, fullservice location at 2605 Kennedy Road in Janesville with a ribbon cutting, facility tour, and social event.

Sauk Valley Bank announced the opening of a new full-service branch located at 541 Kenosha Street Unit #1, in Walworth, Wisconsin.

Waukesha State Bank announced the grand re-opening of its newly remodeled W. Sunset Drive office, located at S31W25995 W. Sunset Drive in Waukesha.

Bank Five Nine contributed $1,500 to the Ascension Wisconsin Healthcare Cancer Survivorship Program’s Education Health Fair, helping individuals and families navigate life during and after

Citizens State Bank

Citizens State Bank of Loyal honored Gary Siporski (34 years) and Sandy Hanusczczak (33 years) with WBA Lifetime Service Awards.

cancer treatment. The bank also announced a $3,000 donation to the Froedtert Menomonee Falls Hospital Foundation in support of its 2026 Spring Splendor Gala.

Forward Bank topped $2.8 Million in community giving.

Oak Bank announced a $5,000 donation to support GiGi’s Playhouse Madison and its “Believe in Our Build” campaign. The bank also announced a $25,000 commitment to Agrace in Fitchburg, supporting the innovative Ellen and Peter Johnson Dementia Village and the Day Club Leadership Office, which will be named in recognition of Oak Bank’s generosity.

Nicolet National Bank

Nicolet National Bank celebrated Tammy Pribyl for her impressive 41 years of commitment to the Wisconsin banking industry.

WaterStone Bank partnered with Federal Home Loan Bank of Chicago (FHLB Chicago) to help secure a $250,000 Community First Developer Program grant for Northernstar Companies LLC, reinforcing WaterStone Bank’s long-term commitment to affordable housing and community investment across southeastern Wisconsin.

Accolades

Bank Five Nine presented its President’s Awards to Brittany Thurow (Financial Achievement Award), Amanda Drott (Nate Zastrow Leader in Community Service Award), Heather Dewey (Rising Star Award), Laura Peters (Leader in Customer Service Award), and Gwendelyn Hood (Mark W. Mohr Mentorship Award).

National Exchange Bank & Trust honored Tracy Kimball for 35 years of dedication.

Peoples Community Bank

The Peoples Community Bank honored Lauri Liegel (22 years), Joy Bettinger (25 years), Tom Gainor (38 years), Mary Lynn Johnson (31 years), Brenda Bindl (23 years), and MaryAnn Ewing (50 years) with WBA Lifetime Service Awards for their dedication to Wisconsin’s banking industry.

The Stephenson National Bank & Trust announced that John Hofer was selected as the recipient of the 2025 Community Leadership Award, recognizing his decades of exceptional service, vision, and commitment to the Marinette and Menominee area.

North Shore Bank announced mortgage professionals Robin Tegel, Claudio Lanza, and Steve Luebke have been awarded the Five Star Mortgage Professionals designation, a prestigious honor given to the top-rated mortgage professionals in a given market.

WBA ASSOCIATE MEMBER DIRECTORY

WBA PLATINUM ASSOCIATE MEMBER

FHLBank Chicago www.fhlbc.com

Raj Misra, Senior Director, Institutional Sales rmisra@fhlbc.com | 312-599-1618

Rich Moran, Director rmoran@fhlbc.com | 603.479.4470

The Federal Home Loan Bank of Chicago is cooperatively owned by financial institutions in Illinois and Wisconsin. Our shareholders can meet their financial and social goals by accessing advances for funding and asset liability management, letters of credit, the MPF® Program, or community investment/affordable housing products and programs. Member Owned. Member Focused.

WBA GOLD ASSOCIATE MEMBERS

Scott Stewart, SVP – Market Senior Executive sstewart@bankersbank.com www.bankersbank.com

For over 40 years, Bankers’ Bank has partnered exclusively with community banks, never competing for their customers. Serving 600+ institutions, we offer payments and cash management, commercial lending and leasing, risk management, investments, mortgage solutions, and bank card programs. Our only goal is helping community banks grow and succeed.

Denise Bunbury, Senior Vice President, dbunbury@bell.bank I www.bell.bank

Bell Bank has a dedicated correspondent department for correspondent lending, credit, 401(k) plans, trust services and insurance. Your rates and terms don’t depend on other services you have with us. Bell’s correspondent team focuses solely on credit, so you get what you need without pressure to purchase something you don’t.

Peter Caligiuri, Managing Director & Head –Correspondent Banking peter.caligiuri@bmo.com | www.bmo.com

BMO Correspondent Banking helps community banks improve efficiency and build stronger customer relationships. The BMO team has 50+ years of correspondent banking experience and a dedicated team of specialists. They’ll work to understand your bank’s unique goals and offer a full range of treasury management, derivatives and international banking solutions.

Josh Hunt, Senior Vice President jhunt@bokf.com www.bokfinancial.com/institutions

BOK Financial is a $50 billion+ bank holding company. Our team of experienced bankers help community banks identify interest rate, liquidity, earnings and capital risks while developing strategies to enhance earnings and mitigate these risks. Our core services include asset/ liability modeling/consulting, investment portfolio trading/management, and liquidity solutions.

Sean Murphy, VP – Member Relations sean.murphy@icba.org | www.icba.org

Whether considering a new product line, or seeking a community bank-focused provider, the ICBA Services Network has solutions for your community bank through its financial services companies: ICBA Bancard®/TCM Bank®, ICBA Reinsurance®, ICBA Mortgage®, ICBA Securities®, ICBA Compliance & Risk Management®, ICBA Strategic Technology Solutions®. Visit www.icba.org or call 800-828-7183.

Jesse Voit, Senior Vice President of Business jvoit@fipco.com | www.fipco.com

For over 30 years, FIPCO has been a trusted resource for financial institutions, offering a full range of proven products and services. Our reputation as a leader in form sets, loan and deposit software, staff training, and compliance management is built on steady, meticulous service. Trust FIPCO’s expertise to support your institution’s success with reliable, high-quality solutions.

Jeff Otteson, Vice President jeffo@mbisllc.com | www.mbisllc.com

Customized Insurance Services for Community Banks MBIS is a joint venture by the Minnesota Bankers Association and the Wisconsin Bankers Association and is endorsed by the North Dakota Bankers Association. They specialize in designing and securing programs specifically for community banks in the Midwest. As an independent agency they have access to a variety of insurance providers to help tailor bank plans to meet specific needs.

Peter Wilder, Attorney pwilder@gklaw.com | www.gklaw.com

Godfrey & Kahn is a full-service corporate law firm with offices throughout Wisconsin and Washington, D.C. providing high-level service and creative legal solutions to our clients. For over 65 years we have been guided by a simple idea - judge our success by the success of our clients.

Jeff Wagner, Vice President jwagner@wisbank.com | www.wisbankins.com

The WBA EBC markets and services the WBA Insurance Trust Medical, Dental, Vision Care, Prescription Drug, Life plus Accidental Death & Dismemberment (AD&D), Long Term and Short-Term Disability coverage to financial institutions and their employees. It also provides an individual accidental death program and a voluntary life insurance program for employees of financial institutions.

WBA ASSOCIATE MEMBER DIRECTORY

WBA SILVER ASSOCIATE MEMBERS

Cinnaire

Claire Borsheim, Capital Management cborsheim@cinnaire.com I www.cinnaire.com

Cinnaire is a mission-driven nonprofit financial partner advancing economic equity through tax credit equity investments, loans, and development solutions. Since 1993, Cinnaire has invested $6.3 billion to create 1,100+ housing communities across 14 states, providing over 69,000 affordable homes and generating $11.7 billion in economic impact.

Integris

Josh Eggly, Account Executive josh.eggly@integrisit.com I www.integrisit.com

Integris delivers fully managed and co managed IT services exclusively for community banks, offering strategic guidance, cybersecurity, cloud solutions, reliable daily IT support, and more.

Performance Trust

Midwestern Securities

Anne Schutt, VP of Business Development aschutt@midwesternsecurities.com www.midwesternsecurities.com

Boutique broker-dealer/RIA helping forward-thinking banks build competitive, collaborative and compliant financial advisor programs to grow predictable, recurring non-interest income and defend deposits by deepening financial relationships with customers.

Navanta

Jon Banks, Regional Account Executive jon.banks@navanta.com I www.navanta.com Navanta™ is the trusted technology and services partner for community financial institutions, unifying critical systems, security, cloud infrastructure, and support into one seamless, purpose-built experience.

Chris Notari, Institutional Group cnotari@performancetrust.com I www.performancetrust.com

At Performance Trust, we help our bank partners generate quality and sustainable earnings to maintain their independence, utilizing an objective decision-making framework to educate bankers on capital allocation decisions involving Investments, funding, loans, ALM, M&A, and Capital Markets.

WBA BRONZE ASSOCIATE MEMBERS

ADVANTAGE, powered by JMFA

Dave Bazeley, Regional Director david.bazeley@advantage-fi.com www.advantage-fi.com Consulting Services

BHG Financial

Courtney Milana, SVP, Institutional Relationships courtney@bhg-inc.com www.bhgfinancial.com Investment Services, Lending Services

Boardman & Clark LLP

Kirsten Spira, Attorney kspira@boardmanclark.com www.boardmanclark.com Legal Services

Delta Dental of Wisconsin

Steve LeRoy, Director, Sales steve.leroy@deltadentalwi.com www.deltadentalwi.com Insurance/Benefits

Eide Bailly LLP

Paul Sirek, Partner psirek@eidebailly.com www.eidebailly.com/fi Accounting, Consulting Services

Executive Benefits Network

David Fritz, Managing Partner dfritz@ebn-design.com www.ebn-design.com Insurance/Benefits

Forvis Mazars

Tim Eischeid, Partner tim.eischeid@us.forvismazars.com www.forvismazars.com Accounting, Consulting Services

Hovde Group

Kirk Hovde, Managing Principal & Head of Investment Banking hovde@hovdegroup.com www.hovdegroup.com Consulting Services, Investment Services

Jefferson Wells

John Eimermann, Director john.eimermann@jeffersonwells.com, www.jeffersonwells.com Accounting, Consulting Services

Locknet, an EO Johnson Company

Mike Erath, Account Executive merath@eojohnson.com www.locknetmanagedit.com IT/Cybersecurity, Software Solutions

Northland Securities, Inc.

Casey Poole – Managing Director cpoole@northlandsecurities.com www.northlandsecurities.com Investment Services

Plante Moran

Kyle Manny, Partner kyle.manny@plantemoran.com www.plantemoran.com Accounting, Consulting Services

Quad City Bank & Trust

Sarah Dolan, Vice President sdolan@qcbt.com www.qcbt.com Correspondent Banking

Reinhart Boerner

Van Deuren, S.C.

Melissa Lanska, Shareholder mlanska@reinhartlaw.com www.reinhartlaw.com Legal Services

SHAZAM

Trishia Tousignant Regional Director of Sales ttousig@shazam.net. www.shazam.net ATM Services, IT/ Cybersecurity, Payment Processing

The Baker Group

Ken Judd, Managing Director kjudd@GoBaker.com www.GoBaker.com Investment Services

Vibrancy Unlocked

Brent Hafele, CEO & Coach brent@vibrancyunlocked.com www.vibrancyunlocked.com Coaching Services

Wipfli LLP

Anna Kooi, Partner Anna.kooi@wipfli.com www.wipfli.com Accounting, Consulting Services

WBA ASSOCIATE MEMBER DIRECTORY

ABA Insurance Services Inc. | www.abais.com

Scott Harris | seharris@abais.com

Abrigo | www.abrigo.com

Keith Bell | keith.bell@abrigo.com

Allied Solutions, LLC | www.alliedsolutions.net

Sam Shikowsky | sam.shikowsky@alliedsolutions.net

American Deposit Management www.americandeposits.com

Elle Goetzke | elle.goetzke@americandeposits.com

AmTrust Financial Services, Inc. www.amtrustfinancial.com

Kristen Kreuzer | kristen.kruezer@amtrustgroup.com

Amundsen Davis LLC www.amundsendavislaw.com

Shannon Daniels | sdaniels@amundsendavislaw.com

Arch Mortgage Insurance Co. | www.ArchMI.com

Joe Doyle | jdoyle@archmi.com

Artisan Advisors, LLC | www.artisan-advisors.com

John Hecht | jhecht@artisan-advisors.com

Ascensus | www.ascensus.com

Joseph Doolittle | Joseph.Doolittle@Ascensus.com

ASI | www.asiweb.com

Mike Castle | mcastle@asiweb.com

Aunalytics | www.aunalytics.com

Dan Fenech | info@aunalytics.com

Baker Tilly | www.bakertilly.com

Michol Banes | michol.banes@bakertilly.com

Bank Compensation Consulting www.bcc-usa.com

John Anderson | john.anderson@bcc-usa.com

Bank-A-Count Corporation

www.bank-a-count.com

Meg Kumm | mkumm@bank-a-count.com

Bedel Security | www.bedelsecurity.com

Cade Williams | cwilliams@bedelsecurity.com

Blanchard Consulting Group www.blanchardc.com

Matt Brei | matt@blanchardc.com

BrandPoint Design, LLC www.brandpointdesign.com

Mike Parnon | mparnon@brandpointdesign.com

BrownBoots Interactive, Inc. www.brownboots.com

Alan Hathaway | alan@brownboots.com

BS Recruiters | www.bsrecruiters.com

Erick Gorecki | erick.gorecki@gmail.com

Case Financial | www.casefi.com

Mark Worwa | info@casefi.com

Centec Security & Fire Alarm Systems www.centecsecurity.com

Mark Strunsee | mstrunsee@centecsecurity.com

CliftonLarsonAllen | www.claconnect.com

Todd Sprang | todd.sprang@claconnect.com

Community Mortgage, powered by BANK www.bank.bank/cm

Chris Grimm | chris.grimm@bank.bank

Computer Services, Inc. | www.csiweb.com

Chad Kulberg | chad.kulberg@csiweb.com

CoNetrix | www.conetrix.com

Paul Hodnett | phodnett@conetrix.com

Converge Technology Solutions (PDS) www.convergetp.com

Robert Buelow | robert.buelow@convergetp.com

Convergint Technologies, LLC www.convergint.com

Jarrod Lofgren | jarrod.lofgren@convergint.com

Cornerstone Advisors, Inc. | www.crnrstone.com

Jennifer Wagner | jwagner@crnrstone.com

CrossCheck Compliance, LLC www.crosscheckcompliance.com

Heidi Wier | hwier@crosscheckcompliance.com

CRS Data | www.crsdata.com

Tony Ware | aware@crsdata.com

Darling Consulting Group www.darlingconsulting.com

Kelly Coletti | kcoletti@darlingconsulting.com

Data Center Inc. (DCI) | www.datacenterinc.com

Doug Rohs | drohs@datacenterinc.com

Data Financial, Inc. | www.datafinancial.com

Marc Masi | mmasi@datafinancial.com

Dependable Solutions, Inc. www.dpndbl.com

Joe Ruskey | jruskey@dpndbl.com

Diebold Nixdorf www.dieboldnixdorf.com/en-us/banking

Heather Minock | heather.minock@dieboldnixdorf.com

DirectNetworks, Inc. www.directnetworksinc.com

Colin Mehlum | cmehlum@directnetworksinc.com

Donnelly Penman & Partners www.donnellypenman.com

Andrew Christians | achristians@donnellypenman.com

Eckberg Lammers, P.C. www.eckberglammers.com

Nicholas J. Vivian | nvivian@eckberglammers.com

Econocheck www.econocheck.com

Jacqueline Hines | j.hines@econocheck.com

Edge One, Inc. | www.edgeone.com

Steve Young | syoung@edgeone.com

Engage fi | www.engagefi.com

John Price | john.price@engagefi.com

Engineered Security Solutions, Inc. www.engineeredsecurity.net

Troy Salchow | tsalchow@engineeredsecurity.net

Enlighten Financial, LLC www.enlightenfinancial.com

Peter Nugent | peter.nugent@enlightenfinancial.com

Eris Innovations www.erisfutures.com

Craig Haymaker | questions@erisfutures.com

FHN Financial Group | www.fhnfinancial.com

Trae Winston | trae.winston@fhnfinancial.com

Finovifi | www.finovifi.com

Brian Hoffman | bhoffman@finovifi.com

FIS Global www.fisglobal.com

Chris Crone | christopher.crone@fisglobal.com

Fiserv, Inc. | www.fiserv.com

Corbin Woods | corbin.woods@fiserv.com

Foley & Lardner, LLP | www.foley.com

Edward Hammond | ehammond@foley.com

forbinfi, a VGM Company | www.forbinfi.com

Bailey Ronnebaum | baileyr@forbin.com

Fredrikson | www.fredlaw.com

Karen Grandstrand | kgrandstrand@fredlaw.com

Generations Title Company, LLC www.generationstitle.com I Stephanie Brassington sbrassington@generationstitle.com

Haberfeld | www.haberfeld.com

Colin Wingard | cwingard@haberfeld.com

Hansen Auction Group, LLC www.hansenauctiongroup.com I Bryce Hansen bryce@hansenauctiongroup.com

HealthX Ventures www.healthxventures.com

Darcey Nett | darcey@healthxventures.com

Hilltop Securities, Inc www.hilltopsecurities.com I Aaron D. Schmanski aaron.schmanski@hilltopsecurities.com

HTG Architects www.htg-architects.com

Emma Goddard | egoddard@htg-architects.com

HUB Financial Services www.tayloradvisor.com

Wes Taylor | wes.taylor@hubinternational.com

Husch Blackwell | www.huschblackwell.com

Cat Albrecht-Wiese catherine.albrechtwiese@huschblackwell.com

Iceberg fs | https://www.icebergfs.com

Todd Morgan | todd@icebergfs.com

ICI Consulting | www.ici-consulting.com

Kevin Mehl | kevin.mehl@ici-consulting.com

Impact Retirement Advisors www.impactretirementadvisors.com

Todd Mathison | Todd@impactretirementadv.com

Implemify | www.implemify.com

Tarang Gandhi | tarang@implemify.com

In the Green Marketing www.inthegreenmarketing.com

Tara Seible | tara@inthegreenmarketing.com

Informa Business Systems www.informabusiness.com

Brian Tobin | briant@informabusiness.com

Integrity Loan Review, LLC www.integrityloanreview.com

Kevin Graff | kevin@integrityloanreview.com

IntraFi | www.IntraFi.com

Sue Kling | skling@intrafi.com

Inveritax LLC www.inveritax.com

Alex Kowalski | alex.kowalski@inveritax.com

Ironcore Inc. | www.ironcore-inc.com

Hugh Steffens | hugh.steffens@ironcore-inc.com

Ironwood | www.teamironwood.com

Jacqueline Niles | fisalesteam@teamironwood.com

Jack Henry | www.jackhenry.com

Rob Thompson | RThompson@jackhenry.com

Janney Montgomery Scott LLC www.janney.com

Greg Gersack | ggersack@janney.com

Keller, Inc. | www.kellerbuilds.com

Chad Ferguson | cferguson@kellerbuilds.com

KeyState | www.key-state.com

Larry Wood | lwood@key-state.com

WBA ASSOCIATE MEMBER DIRECTORY

La Crosse Sign Group www.lacrossesign.com

Corissa Miller | corissa.miller@lacrossesign.com

La Macchia Group | www.lamacchiagroup.com

Jen Koller | jkoller@lamacchiagroup.com

Lasco Development Corporation www.lascoinc.com

Robert Baer | robert@lascoinc.com

Leap Strategic Marketing, LLC www.leapstrategicmarketing.com

Laura Bonesteel | laurag@leapmktg.com

LemonadeLXP www.lemonadelxp.com

Jessica Singh | jsingh@lemonadelxp.com

Lenderful Solutions | www.lenderfulsolutions.com

Paul Lehnert | plehnert@lenderful.com

LERDAHL: Inspired Workplace Interiors www.lerdahl.com

Laurie Richards | lrichards@lerdahl.com

Linker Finance Inc www.linkerfinance.com

Jorge Garcia | jorge@linkerfinance.com

Luse Gorman | www.luselaw.com

Kip Weissman | kweissman@luselaw.com

Mail Services LLC | www.mailserviceslc.com

Patricia Fredrichs | pfredrichs@mailserviceslc.com

Marco Technologies, LLC | www.marconet.com

Fred Kunkel | fred.kunkel@marconet.com

Marquis www.gomarquis.com

Sean Cunningham Email | seanc@gomarquis.com

Mastercard | www.mastercard.com

Patrick Dwyer | patrick.dwyer@mastercard.com

McClone Insurance www.mcclone.com

Ryan Waite | ryan.waite@mcclone.com

Merchants’ Choice Card Services LLC www.MCCS-WI.COM

Trisha Handrich | info@mccs-wi.com

MeridianLink | www.meridianlink.com

Jill Lockwood | jill.lockwood@meridianlink.com

Michael, Best, & Friedrich, LLP www.michaelbest.com

Joseph D. Brydges | jdbrydges@michaelbest.com

Midwest Business Finance Corporation www.mbfc.org

Terry Stein | tstein@mbfc.org

Milwaukee Economic Development Corporation | www.medconline.com

David Latona | david.latona@medconline.com

NBID, LLC www.nbid.com

Tony Karalekas | tony@nbid.com

NContracts | www.ncontracts.com

Ethan Carpenter | Ethan.Carpenter@ncontracts.com

New Era Technology | www.neweratech.com

Mike Pape | mike.pape@neweratech.com

NuSource | www.nusourcefinancial.com

Hilary Lincoln | hilaryl@nusourcefinancial.com

Oculus Software www.oculus-software.com

Heather Steger | hsteger@oculus-software.com

Office Depot, Inc. www.odpbusiness.com

PACE Wisconsin | www.pacewi.org

Kimberly Johnston | kjohnston@slipstreaminc.org

PaymentsFirst www.paymentsfirst.org

Mary Gilmeister | mgilmeister@paymentsfirst.org

PCBB | www.pcbb.com

Peter Glick | pglick@pcbb.com

Peoples Company | www.peoplescompany.com

Adam Crist | Adam.Crist@PeoplesCompany.com

Piper Sandler | www.pipersandler.com

Jason Mork | jason.mork@psc.com

Plansmith Corporation | www.plansmith.com

Mike Bilyeu | mike@plansmith.com

Primax | www.primax.us

Andrew Cherney | andrew.cherney@primax.us

Profit Resources, Inc. | www.profitresources.com

Paula Christensen | info@profitresources.com

PULSE, a Discover Company www.pulsenetwork.com

Marie Braeutigam | mariebraeutigam@discover.com

QRL Financial Services | www.qrlfinancial.com

Patrick Blawat | blawatp@ffbf.com

QwickRate | www.qwickrate.com

Melissa Wallace | melissa.wallace@qwickrate.com

Raymond James www.raymondjames.com

Jason Goode | jason.goode@raymondjames.com

Remedy Consulting | remedyconsult.net

Karen Lowerr | klowerr@remedyconsult.net

RSM US, LLP | www.rsmus.com

Abbi Gilliland | abbi.gilliland@rsmus.com

Ruder Ware | www.ruderware.com

Jeremy Welch | jwelch@ruderware.com

SBS CyberSecurity | www.sbscyber.com

Chris Damato | chris.damato@sbscyber.com

SCS Engineers, Inc. | www.scsengineers.com

Ray Tierney | rtierney@scsengineers.com

Secure Guard Consulting www.secureguardconsulting.com

Kaushal Kothari | kkothari@sgcsecure.com

Securitas Technology Corporation www.securitastechnology.com/

Todd Ruhkick | todd.ruhkick@securitases.com

Spectrum Investment Advisors www.spectruminvestor.com

Jonathan Marshall | jjmarshall@spectruminvestor.com

Spry Brands | www.sprybrands.com

Scott Brong | scottb@sprybrands.com

Steffes Group, Inc. | www.steffesgroup.com

Ashley Huhn | ashley.huhn@steffesgroup.com

Stephens Inc. | stephens.com

Ted Rosinus | lindsay.williams@stephens.com

Stifel | www.stifel.com

Fred Kelly | kellyf@stifel.com

StrataDefense | www.stratadefense.com

Matt Hildebrandt | matth@stratadefense.com

The Ambrose Group | ambgrp.com

Willie Coffou | ambrose@ambgrp.com

The Independent Bankers Bank (TIB) www.tib.bank

Chuck Hudspeth | chudspeth@tib.bank

The Redmond Company www.theredmondco.com

Mike Nath | mnath@theredmondco.com

Thillens LLC www.thillens.com

Bob Gil | bgil@thillens.com

Travelers | www.travelers.com

Anu Muniyappa | amuniyap@travelers.com

TruStar Advisors | www.trustaradvisors.com

Craig Mueller, cmueller@trustarbankadvisors.com

TurnKey Associates, L.C www.tkadesignbuild.com

Scott Voigt | scottv@tkadesignbuild.com

USDA | www.rd.usda.gov

Kristin Peterson, Kristin.peterson@usda.gov

UnitedHealthcare www.uhc.com

Vantage Point Solutions www.vantagepnt.com/financial-institutions

Ben Stedman | Ben.Stedman@vantagepnt.com

Verafin www.verafin.com

Amanda Evans | amanda.evans@verafin.com

Visa | www.visa.com

Mark Gaudreau Jr | mgaudrea@visa.com

Vitex, Inc | www.vitex.com

Jennifer Devine | marketing@vitex.com

von Briesen & Roper, S.C www.vonbriesen.com

Karen Brunow | kbrunow@vonbriesen.com

Vrakas CPAs + Advisors www.vrakascpas.com

Jessica Schwantes | firm@vrakascpas.com

WBD, Inc. | www.wbd.org

Sean Fitzgerald | sfitzgerald@wbd.org

WIN Technology | www.wintechnology.com

Petro Tsarehradsky petro.tsarehradsky@wintechnology.com

WHEDA | www.wheda.com

Rebecca Giroux | rebecca.giroux@wheda.com

Winthrop & Weinstine, P.A. www.winthrop.com

Anton Moch | amoch@winthrop.com

Wisconsin Native Loan Fund www.winlf.org

David Gouwens | david.gouwens@winlf.org

Wisconsin Physicians Service Insurance Corporation www.wpshealth.com

Anne Lainberger | anne.lainberger@wpsic.com

Wolf & Company, P.C. | www.wolfandco.com

Sharp Jones | c.jones@wolfandco.com

Woodland Financial Partners Inc. www.woodlandfinancial.org

Allyssa Verstoppen | info@woodlandfinancial.org

WWBIC | www.wwbic.com

Michael W. Hetzel | michael.hetzel@wwbic.com

Wysh | www.wysh.com/business

Kseniya Zaslavskaya | kseniya.zaslavskaya@wysh.com

Young & Associates, Inc. | www.younginc.com

Nicole Conrad | nconrad@younginc.com

Place Your Order for WBA’s 2027 Scenes of Wisconsin Calendar

The Scenes of Wisconsin Calendar has been a cherished tradition by bank employees and customers for more than 15 years. The calendar features spectacular images on each month of the year, chosen across a wide selection of submissions from the Scenes of Wisconsin Calendar photo contest during the first half of 2026. Photos submitted for the contest are captured by a Wisconsin banker, their family member, or bank customer.

The calendars are a personalized, high-quality, and cost-effective marketing tool prepared by WBA and sold exclusively to banks across Wisconsin — a simple and beautiful way to stay in front of your customers 365 days a year.

The 2027 Scenes of Wisconsin Calendar is still available to order at the early bird pricing special! To place your bank’s order, complete the electronic form or download the PDF order form on wisbank.com/scenesofwi.

Early bird pricing order deadline: June 1, 2026 ($1.70 per calendar)

Regular pricing order deadline: August 15, 2026 ($1.85 per calendar)

For more information, please contact Jackie Lindquist, WBA marketing manager, at jlindquist@wisbank.com.

Two Wisconsin Students Earn 2025 Agricultural Scholarships

The Wisconsin Bankers Foundation (WBF) awarded two Wisconsin college students — Victoria Seif and Janelle Wolfe — with the 2025 WBF Agricultural Banking Scholarship. Students applied in late 2025, and the scholarships were presented on February 25, 2026, at the University of Wisconsin–River Falls University Center.

The WBF Agricultural Banking Scholarships of $1,500 each are open to current students pursuing a degree related to agricultural banking at an accredited Wisconsin college, university, or technical college. Recipients are chosen based on their academic achievements, community involvement, career goals, and financial literacy competency.

Seif and Wolfe are both pursuing degrees in agricultural business at UW–River Falls.

“Victoria and Janelle are exceptionally passionate students who have bright futures in agriculture,” said WBF Chair Rose Oswald Poels. “We are happy to support their continued education and strengthen the talent pipeline to serve Wisconsin’s rural communities.”

For more information on the Wisconsin Bankers Foundation and its annual scholarships, please visit wisbankfoundation.org.

Turning Internal Communication Into a Strategic Advantage: How Community Banks Can Use Microsoft 365 to Strengthen Employee Marketing

By Gwen Fischer

When community banks think about marketing, the focus is often external — customers, prospects, and community visibility. Yet one of the most influential audiences already exists inside the organization. Employees are the first ambassadors of a bank’s brand, products, and culture, and how well they are informed directly affects customer experience.

For many banks, Microsoft 365 is viewed primarily as a productivity platform. When used intentionally, however, it can also serve as a powerful internal marketing tool — one that improves alignment, consistency, and employee engagement without adding complexity.

Why Internal Marketing Matters

Even the strongest marketing campaign can lose momentum if employees are unsure how to explain it or unaware it exists. Internal marketing bridges that gap by ensuring employees understand not only what the bank is promoting, but why it matters to customers.

Microsoft 365 supports this effort by centralizing information and reducing reliance on scattered emails or outdated documents. When employees know where to find accurate, current information, they are better equipped to represent the bank confidently.

SharePoint as a Central Hub

SharePoint often serves as the foundation for effective internal communication. Instead of relying on inbox searches or shared drives, marketing teams can use SharePoint as a single source of truth for campaign summaries, product resources, brand standards, and community involvement highlights.

Using Teams to Support Conversation and Clarity

Microsoft Teams allows communication to move beyond one-way announcements and into real-time dialogue, helping marketing teams share updates, provide talking points, and respond to questions efficiently.

Outlook and Planner: From Awareness to Action

Email, paired with Planner and To Do, helps translate awareness into execution by clarifying expectations and improving accountability.

Efficiency for Lean Marketing Teams

Microsoft 365 enables content reuse and centralized updates, allowing marketing teams to focus more on strategy and collaboration.

Culture and Engagement Benefits

Clear and consistent internal communication strengthens employee engagement and supports stronger customer experiences.

A Strategic Opportunity

For community banks, using Microsoft 365 intentionally can turn internal communication into a meaningful strategic advantage.

AI Disclosure:

This article was written by the author with the assistance of artificial intelligence tools for editing, clarity, and organization. The author reviewed and verified all content and is solely responsible for the final work.

Fischer is AVP of Marketing at Premier Community Bank, Marion and a member of the WBA marketing committee.

Three Regulators, Similar Expectations: AML & Sanctions Reality for Community Banks: What recent guidance from the OCC, FDIC, and Federal Reserve means for Wisconsin community banks in 2026

By Kris Mertins

Across all three agencies, regulators are emphasizing risk-based judgment, program effectiveness, and supervisory tailoring, while continuing to enforce strict sanctions requirements.

For Wisconsin community banks, this alignment signals fewer checklist driven exams, but increased focus on how AML and sanctions decisions are made, documented, and explained.

Risk-Tailored AML Supervision Is Now the Norm

In late 2025, the OCC implemented Community Bank Minimum BSA/AML Examination Procedures, effective February 1, 2026, for banks with < $30B in assets. The guidance encourages examiner discretion, greater reliance on independent testing, and the ability to carry forward prior exam conclusions when a bank’s risk profile has not materially changed.

While this guidance technically applies only to OCC supervised institutions, FDIC and Federal Reserve examiners seem to be

applying the same principles in practice. Exams are increasingly tailored to a bank’s actual risk profile, particularly for institutions with traditional products, limited geographic exposure, and strong governance.

The key shift: AML expectations are no longer uniform by default — but risk decisions must be clearly supported and documented.

SAR Expectations — Common theme: Quality, Documentation, and Judgment

Recent guidance and examiner feedback reinforce a risk-based approach that prioritizes quality over volume.

Examiners are focusing less on whether a SAR could have been filed, and more on whether the bank aggregated related activity appropriately, conducted a well-documented investigation, and applied consistent escalation and decision-making.

Recent enforcement actions confirm that supervisory criticism remains focused on governance failures and weak documentation, rather than reasonable judgment calls.

Bottom line: Discretion is permitted, but banks must be able to show how it was exercised.

FFIEC Manual Still Anchors Exams

For most federally regulated Wisconsin banks, the FFIEC BSA/AML Examination Manual remains the formal foundation. Examiners continue to assess the five AML pillars, the alignment between risk assessments and controls, and the quality of board and senior management oversight.

What has evolved is not the framework itself, but how it is applied. Examiners now have greater flexibility to focus on areas that genuinely reflect risk — especially in lower - risk community banks.

Sanctions Compliance Remains Strict

In contrast to AML supervision, sanctions compliance expectations have not softened. Over the past six months, OFAC issued frequent sanctions designations, list updates, and amended general licenses tied to Russia, Iran, Venezuela, terrorism, and transnational crime.

Banks have also continued adjusting to OFAC’s expanded 10 year recordkeeping requirement, which applies regardless of bank size or regulator. No federal banking agency has provided sanctions relief or tailoring for community banks.

Our team of professionals offer consulting and shared service solutions:

• Compliance and risk management

• Operational efficiency and tactical planning

• Ongoing monitoring of regulatory disclosures

Contact FIPCO to get started.

Jeff Schmid jschmid@fipco.com 608-441-1220 www.FIPCO.com

Kris Mertins kmertins@fipco.com 608-441-1269 www.FIPCO.com

AML Model Risk: Flexible, Not Optional

AML model risk expectations remain consistent across the OCC, FDIC, and Federal Reserve. Transaction monitoring and sanctions screening systems are still treated as “models” when they generate alerts or risk scores.

Independent validation is required, though regulators expect community banks to scale validation based on risk and complexity. Increasingly, examiner focus is on outcomes — such as alert quality and false positives — rather than strict adherence to vendor defaults.

Community banks may right size their approach, but they cannot eliminate model governance.

The message: AML can be scaled. Sanctions cannot.

Bottom Line

Across all three regulators, examiner focus has shifted toward one central question: Does the bank understand its risks and manage them credibly?

Increasingly, exams emphasize risk assessment logic, alert resolution rationale, escalation consistency, board reporting accuracy, and sanctions hit resolution. Procedural compliance alone is no longer sufficient if outcomes or explanations fall short.

In 2026, the strongest AML and sanctions programs will not be the most complex. They will be clear, defensible, and explainable.

As a BSA consultant, I help banks navigate these shifts so they can focus on serving their communities safely. Let ShareFI help.

Mertins is Assistant Director – Compliance and Management Services at FIPCO. For more information about FIPCO forms, software, or other products, visit fipco.com, call 800-723-3498, or email fipcosales@fipco.com.

FIPCO is a WBA subsidiary and WBA Gold Associate Member.

• Mergers & Acquisitions

• Strategic Planning

• Ownership Succession

• Securities Offerings

• Vendor Contracts

• Compensation Plans

• Commercial Lending

• Consumer Finance

• Workouts & Bankruptcy

• Privacy & Information Security

• Fintech

As a WBA Gold Associate Member, we prioritize our commitment to the Wisconsin banking industry. More depth, more expertise, better results.

“We trusted Godfrey & Kahn with the sale of our family’s most valuable asset...our bank. And we would do it again.”

— $50 Million Community Bank

“Godfrey & Kahn’s responsiveness, follow-up, teamwork and expertise exceed expectations.”

— $1 Billion+ Community Bank

Wisconsin Bankers Foundation Spring Scholarships

Apply by March 14, 2025 to be considered for one of four $2,000 scholarships.

By Daryll

Series to Address Evolving Threats

Lund Fraud in the financial services industry is constantly evolving and becoming more sophisticated and harder to detect. Check fraud, social engineering, ATM jackpotting, funds transfer fraud, and business e-mail compromise are just some of the recent challenges experienced by WBA member banks. To address these challenges, banks are focusing on strong internal controls, employee training, and adhering to insurance carrier requirements for coverage such as verbal verifications.

To provide updates on fraud-related topics, WBA is hosting a oneday Fraud Summit and a fraud-focused webinar series.

Introduced for the first time last year, the WBA Fraud Summit will be hosted on June 3, 2026, to explore the latest fraud trends, emerging threats, and innovative strategies to protect banks and their customers. Through this summit, bankers will hear from industry experts on emerging fraud trends, regulatory developments, and best practices for safeguarding their institutions.

The WBA fraud-focused webinar series consists of five videos, including:

• Cybersecurity & Digital Fraud Defense by Integris

• Frontline Fraud Fighters: Stopping Scams Before They Succeed

• Elder Financial Exploitation: Prevention, Detection, and Response by Abrigo

• Internal Fraud & Employee Misconduct by Abrigo; and

• Emerging Fraud Trends & Future of Financial Crime by VISA.

The webinar series is designed for banks to purchase and assign staff from different departments to view the sessions most relevant to their roles, allowing great flexibility for each bank. Bank staff will have access

to the series through May 31, 2026.

WBA remains committed to providing meaningful education and resources that help banks navigate the complexities of today’s financial landscape. The WBA Fraud Summit and the fraud-focused webinar series are two ways we continue to respond to our members’ needs — ensuring Wisconsin banks have access to the latest knowledge and tools to combat fraud effectively.

In addition to educational resources, members can access support from WBA’s subsidiary, Midwest Bankers Insurance Services (MBIS). MBIS provides assistance and full risk consultation of FI Bond, D&O Liability, and Cyber Liability policies to review carrier requirements for coverage and applications while reviewing internal controls to prevent and reduce fraud. MBIS VP of sales, Jeff Otteson, recommends that banks work closely with their FI Bond and Cyber Liability insurance agent to thoroughly understand the current vulnerabilities and how they can be reduced and eliminated with strong internal controls, best practices, and employee training.

More details on the WBA Fraud Summit and fraud-focused webinar series will be shared with members soon. Keep an eye on the Education portion of the WBA website, https://www.wisbank.com/education/.

For help strengthening your fraud prevention efforts and assessing fraud risk contact Jeff Otteson, MBIS VP of Sales via email jeffo@mbisllc.com or call 608.217.5219

Lund is WBA executive vice president – chief of staff and president of EBC and MBIS.

Otteson

Community Advocate Spotlight

Wisconsin bankers are the definition of “community advocates” in all that they do every day to improve their local economy through bank products and services, as well as through generous philanthropy of time and money. The Community Advocate Spotlight shares and celebrates the diverse backgrounds, experiences, perspectives, and innovation of some of the extraordinary bankers in the state.

Questions and Answers

The following is a brief interview between WBA President and CEO Rose Oswald Poels and Horicon Bank CEO Frederick F. Schwertfeger

Rose: How did you first get into the banking industry?

Frederick: My connection to banking began in 1943. Days after I was born in Beaver Dam, Wisconsin, my mother took me to the Horicon State Bank building in Horicon for my first visit. We went there to see our family doctor, John Karsten, whose office was on the second floor (it’s now a conference room). Growing up in Horicon, the bank was a fixed presence in my life. When we entered the red brick bank, I would race my sisters and cousins to touch the silver dollar embedded in the lobby floor. The bank building also housed the US Post Office where the FBI’s “most wanted list” always fascinated me. Our Cub Scout troop met in the basement around a fireplace. In 2018, the bank building was listed in the National Register and State Register of Historic Places.

Those early experiences, along with watching my father’s commitment to community service as an attorney and mayor of Horicon, made banking feel less like a career choice and more like a calling to serve the community other than law or ministry, like my grandfather. One vivid childhood memory is a talk I had with my father while sitting on our piano bench about career possibilities. He told me about the various workdays of his Horicon contemporaries: John Deere factory manager, haberdasher, pharmacist, and others. When he described what the Horicon banker did in 1953 — turning deposits into loans — I knew then, just like Kramer in Seinfeld: “I want to be a banker.”

What is your favorite aspect of your role at the bank?

I enjoy my leadership opportunity to be part of an institution that has remained independent and community-focused for generations. Seeing our employees take pride in their work, knowing they are not just employees but owners through our Employee Stock Ownership Plan, is rewarding. I value the sense of shared purpose that comes from being a family and employee-owned bank, where decisions are made locally and with the view of what is best for our customers, our associates, and the communities we serve.

What do you wish the general public understood about the banking industry?

I wish more people understood that community banking is fundamentally about trustworthy relationships, not transactions. Local banks exist to know their customers personally, to understand the nuances of their businesses and lives, and to make thoughtful decisions which support long-term stability. Community banks are deeply invested in the places they serve, and the success of our customers and communities is inseparable from our own success.

Where do you believe the industry’s greatest challenges are in the next three to five years?

A great challenge facing the banking industry is balancing technological advancement with the personal service that defines community banking. At the same time, banks must be vigilant in managing risk while continuing to invest in people, systems, and cybersecurity to meet evolving customer expectations.

Please describe your current role at your bank and share with us one of your more rewarding experiences (e.g., A time you had to go above and beyond to help a customer, a memorable customer interaction, stepping in to help the local community after a disaster, or something more personal, etc.).

I remain actively involved in the strategic direction of Horicon Bank while inspiring the CORE Virtues of our organization which have guided us for years, desiring our associates to be Capable, hOnest, Respectful, and Energetic. Some years ago, I worked closely with a businessman to help start his company and then to relocate it in Horicon. That relationship extended well beyond banking, and at the end of his life I had the honor of officiating at his funeral, where I preached the Good News of the Lord Jesus as his Savior. Moments like that reinforce my belief that community banking is about walking alongside people, through both their successes and their most difficult times, building trust that lasts beyond a lifetime.

Do you know a banker who should be recognized as a Community Advocate for the work that they do? Nominate them today by emailing Rose at ropoels@wisbank.com!

Bankers Marketplace

Assistant Branch Manager - Farmers & Merchants State Bank

Full-time - Waterloo, Marshall and/or Lake Mills

Join the Business of the Year — and be part of something special at F&M!

The Assistant Branch Manager is responsible for supporting an environment that promotes relationship building with clients, peers and business partners in order to support the Branch Manager in leading a high-performance team to meet and exceed client service, sales and financial goals. This position includes supporting the Branch Manager in actively managing risks by adhering to internal policies and procedures, regulatory requirements and following sound, ethical banking practices.

• Accountable for the proper handling of teller functions; accurate teller transactions and procedure adherence, monthly balancing, maintenance of security standards, balancing of cash vault, handling unusual complex transitions or customer problems.

• Ensures the day-to-day activities of UB’s under the direction of the Universal Banker Supervisor are completed.

• Works with UB Supervisor to schedule and plan work ensuring effective and productive utilization of resources in all locations.

• Assist with training of daily teller functions for new hires as well as conducting ongoing training for staff on procedures, security and service.

• Plays an integral role in the development and training of team members. Mentor and motivate staff, celebrate successes.

• Perform any additional, special projects and responsibilities as appropriate or required, including participating in professional and community activities in order to promote Bank visibility and model the Bank’s Mission and Vision.

To learn more or apply, please visit www.fandmstbk.com/about-us/careers

Assistant Vice President – Mortgage Loan Officer - Farmers & Merchants State Bank

Full-time - Waterloo, Marshall and/or Lake Mills

Develops, manages, and services all the financial needs of an assigned loan portfolio. Enhances relationships by cross-selling the bank’s products and services. Develops new relationships from referrals and outside calling efforts. Provide lending services relating to the extension of primarily consumer credit to Bank’s customers in accordance with established Bank policies. Effective customer-service-oriented performance, professionalism and trustworthiness required to maintain company image. Actively supports management and organizational goals by focusing on Farmers & Merchants State Banks core values and purpose.

• Interviews and counsels prospective loan customers including explaining loan options (rates, types of loan options, repayment lengths).

• Verify customer credit by completing appropriate credit checks and performing financial ratios to determine if customer is a credit risk.

• Determine if customer should be advanced loan credit.

• Prepares appropriate documentation substantiating decisions to advance credit.

• Prepares documentation recommending a decision to advance credit.

• Coordinates loan processing including preparing documentation necessary for approved loan requests.

• Ensure that bank loan policies are adhered to.

• Responsible for collection activities relating to delinquent loans.

• Recommend action to be taken including prepare letters, notices and filing small claim court actions, as well as replevin and foreclosure proceedings.

• Responsible for keeping up to date on secondary market guidelines, as well as keeping all Lenders informed of same.

• Assist in training of new mortgage lenders.

• Review pricing of secondary market loans with Senior Lender.

• Participate in Officer call program, with the primary goal of developing and maintaining more in-depth relationships with both customers and prospects to enhance the overall banking experience, through cross-sales, financial counseling, referrals and adherence to the core values of F&M.

To learn more or apply, please visit www.fandmstbk.com/about-us/careers

Universal Banker - Farmers & Merchants State Bank

Full-time - Waterloo, Marshall and/or Lake Mills

Join the Business of the Year — and be part of something special at F&M!

The Universal Banker performs both Teller and Personal Banker duties while delivering exceptional service to internal and external clients. This role focuses on building and maintaining strong customer relationships, promoting bank products and services, and handling a variety of customer inquiries.

• Perform both Teller and Personal Banker duties.

• Deliver exceptional service to internal and external clients.

• Build and maintain strong customer relationships.

• Promote bank products and services.

• Handle simple and complex customer inquiries.

• Assist with deposit needs, including opening and closing accounts. What We’re Looking For:

• Strong communication and relationship-building skills.

• Ability to promote and sell products/services.

• Comfortable using technology.

• Organized and detail-oriented.

• Able to follow policies and procedures.

• Team-oriented with a positive attitude.

• Flexible schedule (Monday–Saturday).

• Commitment to growth and learning.

• Previous banking experience is a plus.

To learn more or apply, please visit www.fandmstbk.com/about-us/careers

Wisconsin Banker

We actively advocate for, educate, and support our members to help them positively impact the Wisconsin communities they serve.

Association Officers:

Joe Peikert, (Chair) CEO, Wolf River Community Bank, Hortonville

Greg Lundberg (Vice Chair), President and CEO, Fortifi Bank, Berlin Alvaro (Al) Araque (Past Chair), Senior Vice President, Director of Consumer, Private, and Business Banking, Johnson Financial Group, Racine

Rose Oswald Poels, President and CEO, Wisconsin Bankers Association, Madison Association Board of Directors:

Tina DeGustino, Regional President Northern States, BMO US

Jim Hartlieb, President and CEO First Business Bank, Madison Kelly Heroux, President and CEO Peshtigo National Bank

Shay Horton, President and CEO Cumberland Federal Bank

Shane Ilstrup, President Citizens First Bank, Trempealeau

Jimmy Kauffman, President and CEO Bank of Sun Prairie

Todd Nagel, President and CEO IncredibleBank, Wausau

Nathaniel (Nate) Parrish, President and CEO First Citizens State Bank, Whitewater Timothy (Tim) Schneider, President and CEO Bank Five Nine, Oconomowoc William (Bill) Sennholz, CEO Forward Bank, Marshfield

Lindsay Spitzer, President and CEO Bluff View Bank, Galesville Eric Witczak, Executive Vice President and COO, Nicolet National Bank, Green Bay

The Wisconsin Banker is published by the Wisconsin Bankers Association, 4721 South Biltmore Lane, Madison, WI 53718; Telephone: 608-441-1200; wisbank.com.

Elizabeth Fenton, Commmunications Coordinator, efenton@wisbank.com

Advertising: sales@wisbank.com

To report a change of address, please email us at requests@wisbank.com.

The publication of advertisements does not necessarily represent endorsement of those products or services by the Wisconsin Bankers Association. The editor reserves the right ot reject any advertising or editorial copy deemed unsuitable for publication for any reason. Copy deadline is eight business days before publication date.

Disclaimer: With the exception of official announcements, the Wisconsin Bankers Association disclaims all responsibility for opinions expressed and statements made in printed articles and advertisements in the Wisconsin Banker. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is distributed with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional services. If legal or accounting advice or expert assistance is required, the services of a qualified professional should be sought.

May

5-6

BSA/AML Conference

Wisconsin Dells - $495/attendee

6-7 Train the Trainer Boot Camp

Madison – $550/attendee

12 CFO Conference

Madison - $275/attendee

13 Directors Summit

Madison - $275/attendee

13-14 Principles of Banking

Wausau - $550/attendee

19-20 Human Resources Conference

Wisconsin Dells - $350/attendee

19 Trust Conference

Madison - $275/attendee

20-21 Personal Banker School

Madison - $550/attendee

20 Branch Manager Boot Camp: Session I

Four-part series, virtual half days – $900/attendee

TBD Fraud On-Demand Video Series

Five-part video series – $995/bank

June

3 Fraud Summit

Wisconsin Dells – $275/attendee

– $300/attendee

Compliance Forum: Session I

Stevens Point – $1,500/bank, 2 primary members

17 Branch Manager Boot Camp: Session II

22-23

Four-part series, virtual half days – $900/attendee

2026 Benefit for WBA Advocacy: Kohler Outing

Kohler

24 Online Workshop: Wowing the Client!

Virtual half-day – $300/attendee

July

15 Branch Manager Boot Camp: Session III

Four-part series, virtual half days – $900/attendee

21 Community Bankers for Compliance –Session III

Virtual half-day – annual membership/pricing varies

28 Workshop: Numbers Talk, Bankers Need to Listen

Madison - $275/attendee

TBD Hot Topics in Commercial & Agricultural

Lending Webinar Series

Multi-part webinar series

August

4-6

Agricultural Lending School

Madison, three-day school with optional 8/3 pre-school workshop - $895/attendee; $250/workshop addition

19 Branch Manager Boot Camp: Session IV

Four-part series, virtual half days – $900/attendee

September

Principles of Banking

1-2

9-10 22-23

Grafton - $550/attendee

Fond du Lac - $550/attendee

Madison - $550/attendee

9 Strategic Management Summit

15-16

16

24

Stevens Point – $275/attendee

Consumer Lending Boot Camp

Madison – $550/attendee

Milford Hills Outing

Johnson Creek

Wisconsin Bankers Foundation Gala

Madison

KEY: Color-Coded Event Descriptions

Conferences/Summits – One or more days, based on hot topics, industry news and best practices, scheduled time for peer networking

Schools/Boot Camps – Focused on a particular area of banking, allowing for a deep dive into that focused area over the course of two to six days

Workshops/Seminars – One-day programs focused on a specific topic or area of banking.

WBA-Hosted Webinars

Other Events

www.wisbank.com | 608-441-1252 | wbaeducation@wisbank.com