Carlisle Client Handbook

Page 1


TRGArchitecture+Design&TinekeTriggs

Thank You

todefineyouraestheticvision.Itisourresponsibilitytoprovideyouwitha thoughtful,educationalprocesswhichclearlyreflectsthevalueofyourinvestment.Ourcraftsmenhaveslowlyandcarefully revealedthebeautyineverypieceoftimberthathastouchedtheirhands,resultinginafinalfloorthatisbothuniquely extraordinaryandmadepersonallyforyou.Wearecommittedtoensuringyourfinalinstalledproductistheultimateflooryou envisionedwhenyoufirstbeganyourflooringsearch,whichiswhyweputthishandbooktogetherforyou.

Inthepagesthatfollow,youwillfindhelpfultipsandtrickstoguideyouthroughthedelivery,installation,andmaintenance of your floor. We hope this handbook provides the information you need to proactively prepare for the final steps of your Carlisle journey, but rest assured we are always just a phone call away. We take great pride in the relationships we form with our clients and look forward to providing exceptional service to you every step of the way.

It is Carlisle’s general recommendation that site conditions, material acclimation, and installation requirements should defer to the guidance provided by the National Wood Flooring Association (NWFA) and can be verified at https://www.nwfa.org/.

Tips For A Successful Delivery

Delivery

Theshipdateoftheflooringorderwillbesetinadvance.Whenitcomestimetoreceiveyourhandcrafted,custommadewideplankfloor,wewillcontactyouwiththedetailsofyourdelivery.

PleaseLetUsKnow

• Manyofourclientspreferadeliveryappointment,ratherthananeight-hourdeliverywindow.Ifyourfloorisshippingvia CommonCarrier,pleaseaskyourDesignConsultantorSalesCoordinatoraboutourTimekeeperdeliveryservice,which guaranteesaspecificdateandappointmenttimeframeforyourdelivery.

• Wetakeprideinmaximizingtherawtimberintoextraordinarylengthsinyourfloor.Averageorderswillyieldplanksupto 12’long,withsomebeing14’or15’long!Pleaseletusknowifthereareanyelevatorsorlengthrestrictionsonyourorder, andwewillcuttheplankstorequiredsizepriortoshipping.

• Ifyouprefertohavethecrate(s)droppedatthejobsiteintact,insteadofhandoffloading,pleaseaskaboutforkliftand flatbedavailability.

• Ourtrucksizesrangefrom28-53’longandcanweighupwardsof44,000LBS.Pleaseletusknowifatruckthissizecannot easilyaccessyourjobsite,andwewillbehappytosourceasmallervehiclethatcanaccommodateyourprojectneeds.

• Wehavesmallboxtrucks,smallflatbedtrucks,enclosedtrucks,standardsizeflatbeds,andeverythinginbetween (availabilitywilldependuponyourlocation).Pleaseletusknowifthereisacertainstylethatworksbestforyourproject.

Getting Ready

• Youwillreceivethefreightcarrierandtrackinginformation,ifavailable,atthetimeofshipment.

• Carlislewillprovideyouwithanestimatedtimeframefortransit.Allshipmentsaresubjecttoinclementweatherdelays, trafficcongestion,shipmentconsolidation,andmultiplestopsalongtheroute,whichmayaffectyourfinaldeliverydateor time.

• Yourflooringwillarriveincustom-builtcrates.Forsolidflooring,thecratedimensionsmayvaryupto192”x44”x30”,while forengineeredflooring,thedimensionsmayvaryupto156”x44”x36”.Eachcratecanholdasmuchas1,200SFandweigh asmuchas4,200LBS.

• Wegenerallydonotrecommenddeliveryinheavyrain.Wewouldprefertorescheduleyourdeliveryappointmentforbetter weathertoensurethebestdeliveryexperience.Ifyoudoexperiencelightrainshowersorsnowflurriesyoumay offloadthe boardswiththebackoftheplanksfacingupandwipethebackoftheboardswithawhitecloth.Ifyoudochoosetoaccept deliveryduringheavyrain,yourboardsmayabsorbmoremoistureandcouldriskcuppingorcrowningasaresult.

When it Arrives

• Signthefreightcarrier’sBillofLadingonlyifyouhavereceivedeverythinglisted.Thoughitisveryrare,damagesmayoccur duringshipmentandmustbedocumentedontheBillofLading.

• Youwillneedtinsnipsandacrowbartodisassemblethecrates,andglovestohandletheplanks.

• Deliveryisagreattimetoreviewthespectacularplanksyoujustreceived.Werecommendsortingasyouunloadand settingasidethemoststrikingplanks,whichyouwillwanttofeature,frontandcenterintheroom,separatingthemfrom theshorterboardsyouwilllikelyreservetostartorfinisharun.

• The driver is not insured to enter the buildings so it will be most helpful to have additional hands to assist with the break down of the crates and transportation of the planks into the buildings. Most of our clients partner with their contractor or installer to manage the unloading and review the planks.

• Youwillberesponsiblefordisposingoftheprotectivewrappingandcratingmaterialsusedtopackageyourfloor.

What You Will Need For Delivery

W S ACCLIMATION?

Acclimationistheprocessduringwhichyourfloornaturallyabsorbsorreleasesmoistureinordertoalignwiththerelative humidityofitsnewenvironment.Carlislefloorsarehandcraftedtoperformbestwithinarelativehumidityof30%-50%per theguidelinesoftheNationalWoodFlooringAssociation.Ifyourhomeenvironmentwillmaintainrelativehumiditylevels outsidethisrange,werecommendconsultingyourinstallerforguidanceonproperacclimation.

Ifacclimationisdeemednecessarybyyourinstaller,pleasebeadvisedofthefollowingbestpracticesforsuccessfulacclimation.FormoreinformationcontactyourDesignConsultant.

ACCLIMATION – BEST PRACTICES

Whenunloadingyourfloor,besuretosetasideanyplanksthathaveuniquecharacterorstrikingcolor,astheseboards shouldbereservedtohighlightdistinctiveareasofthefloorwithhighvisibility.Itcanalsobehelpfultosorttheplanksby lengthatthisstage,sinceshorterboardsaretypicallyusedtostartandfinisheachrow.

Youwillwanttostackandseparateyourplankssotheyacclimatetotheconditionsoftheirnewenvironment.Itisvery importanttoallowtheplankstotakeon,orgiveoffmoistureasneededinordertomatchtheeventual“live-in”conditions. Whendonecorrectly,theacclimationprocesshelpsreduceplankmovementoncethefloorisinstalled.

Forproperacclimation,besureaircancirculatearoundallsidesoftheplanks.Werecommendusingkiln-driedhardwood lathstripstoseparatetheboardsandpromoteevenairflow.

MOISTURE TEST

• Moistureisthesinglegreatestenvironmentalfactorthatwillinfluencetheperformanceofyourfloor.

• Ifyouhaveawoodsubfloor,themoisturecontentshouldnotmeasurehigherthan12%priortoinstallingthefloor.

• Ifyouhaveaconcretesubfloor,itshouldnotmeasuremorethan3-4lbs.ofemissionbeforeyoustartinstallingthefloor.

• Yourfinishedfloorandsubfloormustbewithin2-3%ofeachotherpriortobeginningtheinstallationprocess.

• Makesuretodocumentyour“AverageMoistureContentinFlooring”onyourJobsiteInspectionList,onpages15-17ofthisbook.

Installing To The Subfloor

ChooseaqualifiedinstallerforyournewCarlislefloor.Wehaveprovidedachecklistofcriticalvariablesthatshouldbeclearly understoodpriortostartingyourinstallation(pleaseseetheJobsiteInspectionListonpages15-17.Mostinstallerswillhave theirownchecklistprocedure,butifthereareanyquestionsregardingthisprocessyourDesignConsultantwillbehappyto reviewourrecommendationsdirectlywithyourinstaller.

Wheninstallingarandom-widthfloor,keepinmindthatit’smeanttoflownaturally,notfollowafixedpattern.Forthebest result,separatethewidthsintopilesandstaggertheboardsrandomlyasyouinstall.

Itisrecommendedtokeepsomeclean,whiteragsandmineralspiritshandyintheeventthatgluegetsonthefaceofthe planks.Wipeuptheadhesiveimmediatelytopreventitfromcuringormarringtheboard.

Wheninstallingandfinishingyourfloor,white-soledshoes,shoecoversorsocksshouldbeworntohelpreducethepotential forscuffingtheboardsorleavingunintendedmarksonthefaceoftheboards.

PLYWOOD

Wheninstallingoveraplywoodsubfloor,useacombinationofblindnailsandconstructionadhesive;theywillworkintandem tofirmlyattachyourfloortothesubfloorwhileallowingforsomeflexibilitywithseasonalchanges.

AdhesivemanufacturerssuchasWakol,PLPremiumorBostikarerecommendedbrandsandcanbefoundatmostlocal hardwoodstores.Itisultimatelyuptotheinstallertousehisorherdiscretiontodeterminetheappropriateapplication methodandadhesivesuppliesfortheflooringbeinginstalled.

Makesuretodocumentyour“SubfloorInformation”onyourJobsiteInspectionList,onpage17ofthisbook.

CONCRETE

Wheninstallingoveraconcretesubfloor,itisrecommendedtouseafullspreadadhesivewhichwillworkintandemwithan appropriatemoisturebarriertomitigateexcessivemoisturerisingfromthesubfloor.

Useanappropriatetrowelandspread-ratewhenapplyingtheadhesive.Pleaserefertothespecificadhesive/moisture-barrier systeminstallationrecommendationsprovidedbytheadhesivemanufacturertoensureoptimumperformance.

After the boards have been properly positioned into the adhesive and the butt-end joints are flush, Carlisle recommends placing 5-gallon buckets filled with (unopened dry wall compound, flooring adhesive, sand, etc.) over the joints until the adhesivesets.Thishelpspreventmisalignmentoftheend-joints.

Installing To The Subfloor (Cont’d)

Yourinstallermaydetermineitnecessarytostraptheboardstogethertokeepthemfromshiftingwhiletheadhesivesets.This methodalsoallowsfortheboardstobepulledtightlytogetherattheside-jointswhichwilleliminateanysmallgapsthatmay otherwisebepresent.

AdhesivemanufacturerssuchasWakol,SikaorBostikarerecommendedbrandsandcanbefoundatmostlocalhardwood stores.Itisultimatelyuptotheinstallertousehisorherdiscretiontodeterminetheappropriateapplicationmethodand adhesivesuppliesfortheflooringbeinginstalled.

Makesuretodocumentyour“SubfloorInformation”onyourJobsiteInspectionList,onpage17ofthisbook.

RADIANT HEAT

Ourfloorscanbeinstalledoveravarietyofradiantheatsystems.Whileyouarenotlimitedtousingaspecificsystemtype, yourarchitectand/orheatingprofessionalcanhelpyoudeterminethebestchoiceforyourproject.Thereisnosingle installationmethodrequiredforwideplankfloorsoverradiantheat;theapproachwilldependonconditionsuniquetoyour jobsite,theselectedheatingsystem,andtheCarlisleflooryou’vechosenforyourhome.

Priortoacclimationandinstallation,theradiantheatsystemshouldbeinstalledandoperationalforatleast30days.Ifyour radiantheatsystemincludesconcreteand/orgypcreteyoumustmakesureitis100%curedpriortoacclimationandinstallation.Yourinstallershouldusethepropermoisturecuretesttoverifythis.

Yourflooringshouldbeproperlyacclimatedtotheenvironmentbeforeyoubegininstallation.Makesuretoconsultyour installerandplanfortheseasonaladjustmentofyourradiantheatsystemthroughouttheyear.

PROTECTING PREFINISHED FLOORS DURING INSTALLATION

Werecommendthatflooringshouldbethelastiteminstalledin thehomewheneverpossible.Ifthereisongoingworkonthe jobsite,youcanprotectprefinishedfloorsbytemporarilycovering themwithafloorandsurfaceprotectionproduct,suchasRAM Board.Itisextremelyimportanttokeepanysurfaceprotection productsuperclean,andtotapeallseams,sothatnodebrisor particlesendupbetweenthesurfaceprotectionandtheflooring. Ifdirtordebrisgetstrappedbetweenthetwowhilepeopleare walkingarounditcancreatetinyscratchesinthesurfaceof theboards.

Anycoveringshouldbetaped,usingalow-adhesiontape,tobase orshoemoldings.Donottapetofinishedflooring.Whentaping paperorsheetstogether,tapethemtoeachother,nottothefloor.

Finishing Your Floors

PREPARATION

Priortobeginninganystainorfinishapplication,werecommendthatyouvacuumthefloorthoroughly.Itisidealtoalso vacuumeverysurfaceintheroomthatcouldpotentiallyholddust,includingdoors,walls,mantles,windowsillsandlights.

ItisCarlisle’srecommendationtoreadthemanufacturer’slabelforallappropriateapplicationmethods.Thecompletefinish system(optionalstain,primer,andtopcoats)shouldalwaysbetestedonadditional“atticstock”orinaninconspicuousarea oftheroompriortobeginninganyapplicationtoensuresatisfactoryresults.

Itisrecommendedtothoroughlystireachproductbeforeuse,andalsothroughouttheapplicationprocess,toensurea consistentfinish.

Properaircrossventilationintheroomiscriticalforbothairqualityandsatisfactoryaestheticresults. Onefanshouldbepullingairintotheroomandanotherfanshouldbepushingtheairout,whileremainingawareofdust particlesanddebris.Aceilingfanisagreatoptiontoencourageaircirculationbutdoesnotalwaysprovideenoughairflow. Requiredsiteconditionsareonaveragebetween60to80degreesFahrenheitand35%to55%humiditylevels.Drytimeshould alwayserronthesideofcaution,asattemptstoexpeditethefinishingprocessbeforetheapplicationcoatshaveproperly curedcanresultinlapmarks,bubbling,orotherabnormalitiesintheappearance.

Forsafety,itisrecommendedtouserubbergloves,gogglesandasafetymask.Whileadamppapertowelmaybeenoughto wipeupspills,theuseofmineralspirits,turpentine,orpaintthinnerwillcomeinhandyinanyareasrequiringminorcleanup.

Floor Finishing Guidelines

BeforebeginningyourfloorfinishingpleasecontactyourDesignConsultantforspecificrecommendationsforyourparticular floor.Theseguidelinesarejustaguide.Uniqueconditionspresentwithinyourhomeand/orwithyourspecificflooringmayalter thefinishingprocesstipsshownintheguidelinesbelow.It’salwaysadvisabletotesttheproposedfinishingprocessonasmall, out-of-the-wayareaofthefloor.Thisallowsyoutotrialthefinishingmethodandconfirmitwillachievethedesiredappearance. Bettertoworkoutthepotential“kinks”inaclosetoronleftoverwoodvs.themainentryofthehouse.

STAIN [OPTIONAL]

Ourstainshavebeencustom-formulatedinanewwater-basedtechnologythatallowsforminimalraisedgraininthewoodas wellasenoughopentimetoapplyandwipeoffexcessstain.Theyarehighlypigmentedwhichrequiresthestainto“setup”fora fewminutesbeforeitcanbewipedoff.Duetothepigmentation,itisalsoimportanttoconstantlystirthestainsothepigments donotsettletothebottomofthestaincan.

Customcolorsrequiringastainrecipeorformulashouldbeusedasastartingpointandmayrequireon-siteadjustingas neededtoreachthedesiredlook.

before you begin wiping excess stain off with a circular buffing motion.

Step Two Once most of the excess stain is removed, do a final wipe down the length of the board, moving in line with grain.

Step Three 12-24 Hours Minimum air dry time and will depend on the humidity, cross ventilation, and overall environment.

CLEAR POLYURENTHANE APPLICATION

Step One*EasyPrime

Apply using a 3/8" nap

Microfaser 100-200 Roller, T-bar or White Paint Pad. This will “seal” the stain onto the boards, before any finish is applied. This step helps reduce the appearance of lap marks and encourages the bonding tendency of the finish to the wood floor. It is recommended to allow a dry time of 6-8 hours before applying your first coat of finish.

*Optional in some applications; Invisible Protect may be substituted in place of EasyPrime in some applications as well.

Step TwoPolyurethane

6-8 Hours 1

Applyusinga3/8"naproller,Microfaser100-120Roller,T-barorWhitePaint Pad.Youcanapply2ndcoatafter6-8hoursoroncedry.Intermediate sandingisnotrequiredifnextcoatappliedwithinthefirst24hours.

If more than 24 hours of dry time elapses between any of the coats applied, you MUST lightly abrade the floor with a screen, pad or in some cases light sand paper before applying next coat to ensure adhesion.

Step ThreePolyurethane

6-8 Hours 1

Repeat Step Two. Upon applying the final coat, the floors may be subject to light use (such as foot traffic in white cotton socks) after 24 hours but will not be ready for full use for up to 5 days. Felt pads or some other means of protection should be used under furniture legs.

AMBER [TUNG OIL + POLYURETHANE] APPLICATION

Although Tung Oil is a natural product the odor can be somewhat strong. It is important that the areas where Tung Oil will be used are well ventilated.

Step OneWaterlox Original Sealer & Finish (Product # TB 5284)

Step Two

Using a lambswool applicator, apply generously. Coverage is 500/SF per gallon. Draw the oil the direction of the planks with very little pressure. Tung Oil has a natural ability to flow, level and absorb into the wood. Do not need to scrub or mop into the floor. Lightly sand or buff between 1st and 2nd coats to knock off high spots or roughness. Carefully clean off the dust and sanding before applying next coats.

Repeat Step One. Poor ventilation, high humidity or cool temperatures may increase dry times. Softer woods such as Pines will require up to four coats.

Step Three 6-8 Hours

Waterlox Original Sealer & Finish Polyurethane

Applyusinga3/8”naproller,Microfaser100-120Roller,T-barorWhitePaint Pad.Youcanapply2ndcoatafter6-8hoursoroncedry.Intermediate sandingnotrequiredifnextcoatappliedwithinthefirst24hours.

If more than 24 hours of dry time elapses between any of the coats applied, you MUST lightly abrade the floor with a screen, pad or in some cases light sand paper before applying next coat to ensure adhesion.

Step Four

TUNG OIL APPLICATION

6-8 Hours Repeat Step Three.

Although Tung Oil is a natural product the odor can be strong. It is important that the areas where Tung Oil will be used are well ventilated If you cannot ventilate the area, you may want to choose another product.

Usingalambswoolapplicator,applygenerously.Coverageis500/SFper gallon.Drawtheoilthedirectionoftheplankswithverylittlepressure.Tung Oilhasanaturalabilitytoflow,levelandabsorbintothewood.Donotneedto scrubormopintothefloor.Lightlysandorbuffbetween1stand2ndcoatsto knockoffhighspotsorroughness.Carefullycleanoffthedustandsanding beforeapplyingnextcoats.

Step Two

Repeat Step One. Poor ventilation, high humidity or cool temperatures may increase dry times. Softer woods such as Pines will require up to four coats.

We recommend buffing in between 2nd and 3rd coats to knock down any bumps or debris trapped in finish.

Step Three

Step Four

24 Hours

Repeat Step One. Do not need to lightly sand or buff the last two coats.

RepeatStepOne.Donotneedtolightlysandorbuffthelasttwocoats.The OriginalSealer&Finishwillfullycuretoasheenlevelof50-55°whilethe OriginalSatinFinishwillfullycuretoasheenlevelbetween20-25°.The OriginalSatinFinishcanonlybeusedasaFINISHcoataftertheoriginal Sealer&Finishhasbeenapplied.TalkwithyourDesignConsultantto determinewhichstepswillrequireSatinFinishtoobtainthelookyouwant.

Maintaining Your Floors

PETS ON PLANKS

Weknowthatformanyhomeowners,petsarefamily—andyourfloorsshouldbeabletolivewiththemtoo.Ourwoodfloors arecraftedtohandletherhythmofeverydaylife,includingtheoccasionalpawsandplaytime.Whileourfinishesaredurable, realwoodisanaturalmaterialandwillreflectsignsofuseovertime.Scratches,pet-nailmarks,and/orsmalldentsarenormal characteristicsofwoodflooring.Thesemarksoftenenhancethefloor’snaturalbeautyandtellthestoryofawell-lovedhome.

Tohelpprotectyourfloors,werecommendusingwelcomematsatentrywaystocapturedirtandgrit,andplacingarearugs orrunnersinhigh-trafficzonesorwherepetsfrequentlytravel.Keepingyourpet’snailstrimmedandpromptlywipingupany spillsoraccidentswithadampclothwillhelpmaintainthefinishandappearanceofyourfloor.Ifwearbecomesvisibleover time,touch-upkitsoraprofessionalrecoatcaneasilyrefreshthelook.

Withafewsimplesteps,yourfloorswillgracefullyagealongsideyourfamily—pawsincluded.

CLEANING PREFINISHED, NATURALS, AND WATER-BASED FLOORS

IfCarlislePrefinishorawater-basedfinishwaschosen,werecommendusingastandardwetmopwithLOBAHardwoodFloor CleanerforeverydaycleaningandLOBARemoverfortougherspots.Contactusdirectlyat800-595-9663topurchaseorifyou havequestions.

Carlisledoesnotrecommendtheuseofsteammops/cleaners.Anyothercleaningmethodsorproductsotherthanthe recommendedLOBAproductsshouldbetestedinasmall,inconspicuousareabeforebeingusedontheentirefloor.Contact thecleanermanufacturerdirectlyfortheappropriatecleaningrecommendations.

Whencleaningyourfloor,watershouldbeappliedmoderatelyversussoakingthefloor,andforbestresultsmopinthe directionofthegraininthefloor.Thewatershouldevaporatewithouteversoakingintothewood.Ifexcessivemoistureis appliedtoyourwoodfloorandallowedtostand,thewoodmayabsorbthewaterandswell.Standingwaterand/oran increasedmoisturecontentmayresultincuppingordamagetothefinishofthefloor.

CLEANING A TUNG OIL FINISHED FLOOR

IfTungOilwaschosen,werecommendusingastandardwetmopwithWaterloxOriginalCleanerConcentrateforeveryday cleaning.ContactWaterloxdirectlyat800-321-0377topurchaseorifyouhavequestions.

Carlisledoesnotrecommendtheuseofsteammops/cleaners.Anyothercleaningmethodsorproductsotherthanthe recommendedWaterloxproductsshouldbetestedinasmall,inconspicuousareabeforebeingusedontheentirefloor. Contactthecleanermanufacturerdirectlyfortheappropriatecleaningrecommendations.

Whencleaningyourfloor,watershouldbeappliedmoderately,versussoakingthefloor.Thewatershould evaporatewithout eversoakingintothewoodandcreatingpotentialtroubleshootingissues.Ifexcessivemoistureisappliedtoyourwoodfloor andallowedtostand,thewoodmayabsorbthewaterandswell.Standingwaterand/orincreasedmoisturecontentmay resultincuppingordamagetothefinishofthefloor.

TOUCH UPS & RECOATS

TOUCH-UPS & RECOATS

As your floors age it may be appropriate to touch up small areas over time. You can contact us directly at 800-595-9663 for a touch-up kit consisting of color-based stain pens and a small bottle of finish.

Asyourfloorsageitmaybeappropriatetotouchupsmallareasovertime.Youcancontactusdirectlyat 800-595-9663fora touch-upkitconsistingofcolor-basedstainpensandasmallbottleoffinish

the area is larger than a small scratch you may want to rely on any remaining boards or “attic stock” to replace the plank(s). You may also opt to tape off individual boards and recoat them. You may purchase the necessary finish and speak with a Wide Plank Specialist to determine what is best for your floor.

Iftheareaislargerthanasmallscratchyoumaywanttorelyonanyremainingboardsor“atticstock”toreplacetheplank(s). Youmayalsoopttotapeoffindividualboardsandrecoatthem.Youmaypurchasethenecessaryfinishandspeakwitha DesignConsultanttodeterminewhatisbestforyourfloor.

Shouldyouwishtorecoatyourentirefloor,CarlisleoffersaDustlessRecoatKit,whichrequiresnosandingandissuitablefor prefinished,naturals,andwater-basedfinishes.Thekitcoversapproximately400/Sq.Ft.perboxandmaybepurchased directlyat800-595-9663.

Should you wish to recoat your entire floor, Carlisle offers a Dustless Recoat Kit, which requires no sanding and is suitable for prefinished, naturals, and water-based finishes. The kit covers approximately 400/Sq. Ft. per box and may be purchased directly at 800-595-9663.

MAINTAINING YOUR INTERIOR

RELATIVE HUMIDITY

ManyregionsoftheUnitedStatesexperienceseasonalchangesintheweather,whichtypicallyresultsindrierinteriorenvironmentsduringthecoldermonths.Toproperlymaintainthebeautyandhealthof yourflooring,it’sveryimportanttobeaware oftherelativehumidityinyourhome.Monitoringandcontrollingtherelativehumidityduringdrytimescangreatlyaffecta varietyofthings—fromyourownhealthtotheperformanceofyourfloor.We’llleaveyourhealthtothemedicalexperts,but whenitcomestoflooring,wearetheexpertsandwanttooffersimpleguidancetoensurethehealthofyourfloor.

ThedriestwinterhomeenvironmentsinNewEnglandaretypicallythoseheatedwithwoodandlackinghumiditycontrols. Theinteriorsofthesehomesmayhaverelativehumiditylevelsaslowas10%,whichisasdryastheMojaveDesert.Mostwood floorwarrantiessuggestthattheidealenvironmentisbetween30-50%RelativeHumidity(RH).Ifyoufallbelowthatrangefor extendedperiodsoftime,youwillseeexcessivegappinginasolidfloorandthepotentialforsplittinginanengineeredfloor. Thisisnotadefectoftheproduct;itissimplywhathappenswhenwoodlosestoomuchofitsinherentmoistureanddriesout.

Carlisle’s

01 - Prevent

Recommended

4 Steps to a Happy Floor:

Cold,outsidewinterairfromenteringyourhomebyreducingexcessiveventilationleaks.Oldwindowsareoftenmajor

leakagesites,asarerecessedlightsandotherholesinceilingsandfloors.Withlesscoldairmovingintoyourhome,the easieritistomaintainahigherRH.

02 - Monitor

Buy an inexpensive RH monitor to measure how your home responds to the temperature changes, so you can easily identify when levels are low, and your home needs a little additional moisture. A simple Hygrometer can be purchased for less than $20 and it will tell you everything you need to know about your specific RH levels.

Your interior with a RH range of 30-50%.

04 - Adjust

03 - Maintain IfyoufinditchallengingtomaintaintherecommendedRHrange,addmoisturewithahumidifier.Fromasingle-room humidifiertosystemsdesignedfortheentirehome,addingmoisturedoesmorethanjusthelpyourfloor.Appropriate RHhelpspreserveallwoodinyourhome,preciousartworkandcanhelpyoustayhealthier!

Time To Share

Thanksagainforchoosingustopartnerwithyouonyourrecent project.It’sbeenquiteajourney,andwe’dlovetoknowthat you’reeverybitassatisfiedwithyournewflooraswewere honoredtocreateitforyou.

Ifpossible,pleasetakeamomenttodescribeyourexperience withus.Andsinceapictureisworthathousandwords,we’dlove toseesomephotosofyourfinishedflooringtoshareandinspire others.Youcanemailthemtosupport@wideplankflooring.com, orpostthemtoourpublicsocialchannels(ifthat’smoreyour style!)

Facebook

https://www.facebook.com/carlislewideplankfloors

Pinterest https://www.pinterest.com/carlislewpf/

Instagram

https://www.instagram.com/carlislewideplankfloors/

LinkedIn

http://www.linkedin.com/carlisle-wide-plank-floors

Jobsite Inspection List

(This form is to be completed by your Contractor/Builder) Are you ready for your delivery? Here are three simple questions to help you determine “yes” or “not yet”:

1. Is the building enclosed?

2. Are all wall coverings painted and dry?

3. Are the heating/cooling units up and running for 30+ days so that the building is at normal living conditions for temperature AND humidity?

GENERAL JOBSITE INFORMATION

Owners Name

Phone Number Email

Jobsite Address

City/State

Installer or General Contractor

Installer or GC Phone

DELIVERY AND ACCLIMATION

Original Delivery

Date

Jobsite Visit Date/Time

Was your floor stored on-site, as received, in its original packaging? YES NO

If your floor was stored on-site, as received, how long did it remain in storage, in its original packaging?

Original Date Open Date Duration

Average moisture content in floor (prior to acclimation) %

Date Acclimation Began

Total Days of Acclimation

Date Installation Began

TYPE OF JOB (CHECK ALL THAT APPLY)

Residential Commercial New Construction

Access to Freight Elevator YES NO N/A

Max Board Length Allowance

Maintenance Co/Building Superintendent

Contact Phone Number(s)

Date Acclimation Began

Total Days of Acclimation Average moisture content in floor (after acclimation)

FOOT TRAFFIC

High Average Low

INTERIOR

Date Installation Began

Thermostat Setting Humidistat Setting Relative

HVAC units operable YES NO If no, date to be operational Type

Insulated Relative Humidity Controls

Control System

EXTERIOR

Building is Over Basement Crawl SpaceSlab

SUBFLOOR INFORMATION (SELECT PLYWOOD OR SLAB)

Underlayment Average Moisture Content in Subfloor

Slab Existing Slab, Age

Slab, Date Poured Average Moisture Content in the Slab

INSTALLATION

Glued Blind-Nailed Full Spread Adhesive

ADDITIONAL COMMENTS

Pleasevisitwideplankflooring.com/warranty

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