West HQ Limited West HQ Loyal – Loyalty Program Terms and Conditions These are the Terms and Conditions of the Member loyalty program West HQ Loyal provided by West HQ Limited ABN 54 000 842 375 (West HQ, we, us or our). These Terms and Conditions are to be read in conjunction with any other terms and conditions which we publish from time to time, including any current Program Brochure published by us. Definitions (a)
Affiliate means any other business participating in the West HQ Loyal from time to time.
(b)
Benefits means those benefits available to Members in line with their tier eligibility under these Terms and Conditions.
(c)
Card means a West HQ Loyal card.
(d)
Effective Date means 1 January 2022.
(e)
Eligible Transaction means a purchase of goods or services from us (excluding tickets for the Sydney Coliseum Theatre) or an Affiliate on which Points may be earned under these Terms and Conditions.
(f)
Member means an eligible member of West HQ who participates in West HQ Loyal on these Terms and Conditions.
(g)
Membership means your membership of West HQ.
(h)
Points mean reward points earned on an Eligible Transaction, including from gaming turnover and food and beverage spend, that can be redeemed under these Terms and Conditions for value at West HQ owned and operated outlets.
(i)
Premises means the premises where we operate West HQ Loyal as listed in the Program Brochure (excluding Zone Bowling).
(j)
Program Brochure means the brochure published by us, as amended from time to time, on display in our Premises and/or on our website and containing participating facilities or other information which are deemed to form part of these Terms and Conditions.
(k)
Terms and Conditions means the terms and conditions in this document which came into effect on the Effective Date and includes terms and conditions contained in the Program Brochure.
(l)
tier means a level of membership of West HQ Loyal that is calculated by the number of Points accrued by a Member which determines the Benefits available to that Member.
(m)
West HQ means West HQ Limited ABN 54 000 842 375.
(n)
West HQ Loyal means our Member loyalty program.
(o)
you/your means an individual Member who participates in West HQ Loyal.
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