SGAC Member Portal FAQ’s (Mobile Version) This FAQ will provide you with all the information you need to use the SGAC Member Portal. If you have any issues, please speak to one of our friendly Customer Service team or contact us on 9851 5811 or via email: customerservice@sgac.com.au.
Table of Contents How do I access the portal? ................................................................................................. 2 How can I see my current bookings? .................................................................................... 2 How do I update my Direct Debit details? ............................................................................ 3 How do I update my personal details online? ....................................................................... 3 How do I purchase a visit pass or membership online?........................................................ 4 How do I notify an absence? ................................................................................................. 4 How do I book a Make Up Lesson?........................................................................................ 5 If I update my details online, how long will it take to show in the system? ........................... 6 What do I do if my log in doesn’t work? ................................................................................ 6 Can I move a booking online? ............................................................................................... 7 Can I view my child’s progress online?................................................................................. 7 Can I make bookings online? ................................................................................................ 8 How can I pay outstanding invoice, or future invoices? ....................................................... 9
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