Remote Monitoring and Management
Software Solutions
Remote Monitoring and Management
CX Unify is a web-based remote monitoring and management (RMM) platform focused on three core areas of functionality: monitoring, management and remediation. It is tailored for A/V and IT professionals and designed to centrally monitor devices in real time, 24/7. The advanced capabilities help detect potential issues—reducing vulnerabilities and minimizing downtime while ensuring consistent system performance.
• Purpose-built for A/V and IT environments, with a flexible, IP-addressable and deviceagnostic architecture.
• Scales seamlessly from small businesses to large institutions, serving end customers and integrators alike.
• Boosts operational efficiency and minimizes downtime through a single-pane-of-glass dashboard for monitoring and remediation of any issues.
• Features an intuitive interface with export options for deeper analysis, reporting and management.
• Supports room template creation for consistent deployment of standard room configurations.
SPECIAL FEATURES
Multi-Dimensional Dashboard
Gain a centralized view of your technology:
• Analyze trends, ensure compliance with room standards and track KPIs to paint a complete picture of A/V performance.
• Quickly identify outages or issues by building or location for fast remediation.
• Seamlessly integrates with existing ticketing systems to streamline workflows and boost operational efficiency.
• Drill down into device-level data and export critical insights for further action.
• Includes built-in file and document management tools inside each room.
• Leverages AI automation to simplify A/V network and device management across rooms, departments, or entire organizations.
• Captures key device data and generates actionable reports using AI, enhancing asset management and informed decision-making.
• Offers Real Time UC monitoring capabilities.
• Enables cross-account and client management, including user and role administration, via the dashboard.
• Integrate with available APIs through natural language AI requests.
• Customize alerts and access on-demand intelligence across your organization with the builtin AI Assistant.
Room and Standard Templates
Ensure consistency and simplify onboarding:
• Rapidly onboard and connect A/V and IT systems across your organization using standardized room templates.
• Use Excel-based templates to efficiently connect and onboard multiple spaces.
• Access real-time device and network data, enabling on-demand VPN and device connections for troubleshooting.
Customer Support Integration
Support that meets users where they are:
• CX Support: Provides in-room meeting participants with direct access to the technical support via their mobile devices.
• CX Support+: Call center services that enhance uptime, boost user confidence, and improve operational efficiency.
CXUnify
Empower Your Organization
Transform how your organization manages A/V, IT and UC devices with a powerful, user-friendly platform that enhances workspace and operational efficiency.
For more information, visit Libertyonline.com