Greensborough Road Surgery​ Privacy Policy 2024

Privacy Policy Introduction This privacy policy is to provide information to you with information on how your personal information (which includes sensitive information and your health information) is collected and used by G.R. Surgery Pty Ltd (ACN 106 361 111) as trustee for the Greensborough Road Surgery Service Trust (Greensborough Road Surgery & Watsonia Road Medical Centre), your healthcare practitioner and other healthcare practitioners who may provide healthcare services to you at Greensborough Road Surgery & Watsonia Road Medical Centre from time to time. It also provides information on the circumstances in which Greensborough Road Surgery & Watsonia Road Medical Centre, your healthcare practitioner and other healthcare practitioners who may provide healthcare services to you at Greensborough Road Surgery & Watsonia Road Medical Centre from time to time may share your personal information with third parties. Why and when your consent is necessary When you register as a patient of an independent practitioner providing healthcare services from Greensborough Road Surgery & Watsonia Road Medical Centre, you provide consent for the independent practitioners consulting from Greensborough Road Surgery & Watsonia Road Medical Centre and the staff of Greensborough Road Surgery & Watsonia Road Medical Centre to access and use your personal information.. Only independent practitioners and staff who need to see your personal information will have access to it. If we need to use your information for anything else, we will seek additional consent from you to do this. Why do we collect, use, hold and share your personal information? Greensborough Road Surgery & Watsonia Road Medical Centre will need to collect your personal information so that it can support your healthcare practitioner to provide healthcare services to you. The main purpose for collecting, using, holding and sharing your personal information is to manage your health. Greensborough Road Surgery & Watsonia Road Medical Centre and the independent healthcare practitioners who consult from Greensborough Road Surgery & Watsonia Road Medical Centre also use it for directly related business activities, such as financial claims and payments, practice audits and accreditation, and business processes (eg staff training). What personal information is collected? The information collected about you includes: • names, date of birth, addresses, contact details • medical information including medical history, medications, allergies, adverse events, immunisations, social history, family history and risk factors • Medicare number (where available) for identification and claiming purposes • healthcare identifiers • health fund details. Dealing with us anonymously