social Impact
Goal 1 Strengthen our core infrastructure to adapt to the changing healthcare landscape. Goal 2 Continue to develop Renaissance Neighborhood Development Corporation as the premier workforce housing developer and property manager in the region. Goal 3 Identify new communities in need of our services. Also, identify service expansion opportunities in existing communities served, such as Houma. Goal 4 Develop new services to meet the needs of the senior population.
2017 - 2020 Five Guiding Principles
culture of excellence
financial/ organizational strength
community engagement
social impact
culture of excellence
Volunteers of America will deliver social impact through quality, focused and innovative services that meet the needs of the communities we serve.
Establish, nurture and sustain a culture of excellence based on our mission, values and aspirations.
Achieve financial sustainability of existing services to invest in innovation, save for a rainy day, and implement a competitive salary scale.
Establish Volunteers of America’s reputation as the charity that always steps forward when the task is most difficult to help the most vulnerable in the community.
1
2
3
4
Goal 1 Become a premier employer of choice in the region. Goal 2 Restructure Quality Assurance and Outcome Management System.
innovation Increase efficiency and effectiveness through technology.
5
financial/organizational strength
Goal 1 Develop an improved process for the timely evaluation and implementation of initiatives. Goal 2 Evaluate the intellectual disability programs to maximize service delivery. Goal 3 Identify opportunities to partner with other affiliates to improve cost efficiencies. Goal 4 Investigate merger/acquisition of another social service organization. Goal 5 Secure a solid base of sustainable funding. Goal 6 Develop robust social enterprise efforts to provide additional funding to meet and enhance growing service needs. Goal 7 Evaluate the single room occupancy housing program model to determine opportunities for improvement. Goal 8 Maximize opportunities for our housing and service programs to be mutually supportive.
community engagement
Goal 1 Instill a storytelling culture throughout the organization. Goal 2 Build and leverage the Volunteers of America brand to enhance the agency’s standing in the community. Goal 3 Leverage volunteer opportunities as a means to engage individuals, organizations, businesses and corporations.
Innovation
Goal 1 Develop a robust innovation program. Goal 2 Increase efficiency and effectiveness through technology.
2/18