Atlas TravelÂŽ
The Atlas Travel plan from Tokio Marine HCC – MIS Group (MIS Group), a member of Tokio Marine HCC, is with you almost anywhere in the world you may travel for vacation, study abroad, corporate travel, or mission work.
Why Choose Atlas Travel®? Whatever your reason, international travel should be a pleasant experience. Complications and emergencies such as illness, injury, and natural disasters are a fact of life. While we hope none of these incidents happen, we’re here to help if they do. That’s why Atlas Travel provides coverage for unexpected medical expenses as well as emergency travel benefits and multilingual travel assistance services.
Do I need travel medical insurance?
insurance group conducting business
Many times the primary medical
in approximately 180 countries and
insur¬ance in your home country offers little or no coverage for medical expenses incurred as you travel outside of your home country. Atlas Travel provides international coverage as well as important benefits like Emergency Medical Evacuation, Hospital Room and Board, and Crisis Response for kidnap
underwriting more than 100 classes of specialty insurance. Headquartered in Houston, Texas, the company is made up of highly entrepreneurial teams equipped to underwrite special situations, compa¬nies, and individuals acting independently to deliver effective solutions. Our prod-ucts and capabilities
and ransom situations abroad
set the standard for the industry, as
For more information about Atlas
industry-leading experts. Tokio Marine
Travel, please visit hccmis.com.
After purchasing coverage, how can I trust the company to be there if I need them? Tokio Marine HCC – MIS Group, headquartered in the United States in Indianapolis, Indiana, is a full-service company offering international medical insurance designed to meet needs of consumers worldwide. Tokio Marine HCC is a leading specialty
many of our nearly 2,500 employees are HCC is part of Tokio Marine, a premier global company with a market cap of approximately $30 billion.* Tokio Marine HCC holds a financial strength rating of AA- for Standard & Poor’s and Fitch Ratings and A++ (Superior) by A.M. Best Company. For more information about Atlas Travel, please visit hccmis.com. *At the time of printing. For more information on these ratings, please visit: www.standardandpoors. com, www.ambest.com, and www.fitchratings.com.
Atlas Travel Schedule of Benefits and Limits PLAN DETAILS Deductibles
$0, $100, $250, $500, $1,000, $2,500, or $5,000 per certificate period. Age 80 or older - $10,000; Age 70 to 79 - $50,000, $100,000, or $150,000; All others - $50,000, $100,000, $250,000, $500,000, $1,000,000, or $2,000,000. Coinsurance We will pay 100% of eligible expenses after the deductible up to the overall maximum limit. Eligible expenses are subject to deductible, overall maximum limit, and are per certificate period unless specifically indicated otherwise. BENEFIT LIMIT Hospital Room and Board Average semi-private room rate, including nursing services. Local Ambulance Usual, reasonable and customary charges when covered illness or injury results in hospitalization as inpatient. Intensive Care Unit Up to the overall maximum limit. Claims incurred in the U.S. You shall be responsible for a $200 co-payment for each use of emergency room for an illness unless you are admitted to the hospital. Emergency Room Co-payment There will be no copayment for emergency room treatment of an injury. Claims incurred outside the U.S. No co-payment Claims incurred in the U.S. For each visit, you shall be responsible for a $15 co-payment – co-payment is waived for members with a $0 deductible Urgent Care Center Co-payment – not subject to deductible Claims incurred outside the U.S. No co-payment Outpatient Physical Therapy and Chiropractic Care Up to $50 maximum per day. Must be ordered in advance by a physician. All Other Eligible Medical Expenses Up to the overall maximum limit. Age 70 to 79: Up to the overall maximum limit or $100,000, whichever is lower. Acute Onset of Pre-existing Condition (excludes chronic and Under age 70: Up to the overall maximum limit. congenital conditions) (only available to members under age 80) Overall Maximum Limit
Emergency Dental (Acute Onset of Pain) Emergency Eye Exam for a Covered Loss EMERGENCY TRAVEL BENEFITS Emergency Medical Evacuation Return of Minor Children Pet Return Repatriation of Remains
Up to $25,000 lifetime maximum for Emergency Medical Evacuation.
Up to $300 – not subject to deductible Up to $150. $50 deductible per occurrence (plan deductible is waived). LIMIT Up to $1,000,000 lifetime maximum, except as provided under Acute Onset of Pre-existing Condition. – not subject to deductible or overall maximum limit Up to $50,000 – not subject to deductible Up to $1,000 – not subject to deductible Equal to the elected overall maximum limit - not subject to deductible or coinsurance
This limit is for this benefit only and is not included in or subject to the overall maximum limit. Up to $100,000, subject to a maximum of 15 days – not subject to deductible Up to $250 a day for 5 days – not subject to deductible Up to $10,000 – not subject to deductible Up to $100 a day after a 12-hour delay period requiring an unplanned overnight stay. Subject to a maximum of 2 days. Travel Delay – not subject to deductible Lost Checked Luggage Up to $1000 – not subject to deductible Lost or Stolen Passport/Travel Visa Up to $100 – not subject to deductible Political Evacuation Up to $100,000 lifetime maximum – not subject to deductible Accidental Death & Dismemberment (excludes loss due to common carrier accident) Ages 18 through 69 Ages 70 through 74 Lifetime Maximum - $25,000 Lifetime Maximum - $12,500 $250,000 maximum benefit any one family or group. Death - $12,500 Death - $25,000 – not subject to deductible or overall maximum limit Loss of 2 Limbs - $12,500 Loss of 2 Limbs - $25,000 Loss of 1 Limb - $6,250 Loss of 1 Limb - $12,500 Ages 75 and older Under age 18 Lifetime Maximum - $6,250 Lifetime Maximum - $5,000 Death - $6,250 Death - $5,000 Loss of 2 Limbs - $6,250 Loss of 2 Limbs - $5,000 Loss of 1 Limb - $3,125 Loss of 1 Limb - $2,500
Emergency Reunion Natural Disaster – Replacement Accommodations Trip Interruption
Optional Accidental Death & Dismemberment Rider (only available to members age 18 through age 69)
Lifetime Maximum - $25,000 Death - $25,000 Loss of 2 Limbs - $25,000 Loss of 1 Limb - $12,500 - not subject to deductible or overall maximum limit
Common Carrier Accidental Death Ages 18 through 69
$50,000
Under age 18
$10,000
Ages 70 through 74
$25,000
Ages 75 and older
$12,500 Subject to a maximum of $250,000 any one family or group.
Crisis Response - Ransom, Personal Belongings, and Crisis Response Fees and Expenses
- not subject to deductible or overall maximum limit Up to $10,000 – not subject to deductible or overall maximum limit
Bedside Visit
Optional Crisis Response buy-up with Natural Disaster Evacuation Coverage. $90,000 per certificate period, with $10,000 maximum for Natural Disaster Evacuation. $100 per day of inpatient hospitalization – not subject to deductible Up to: $25,000 lifetime maximum $25,000 third person injury $25,000 third person property $2,500 related third person property – not subject to deductible or overall maximum limit Optional Personal Liability Rider of up to $75,000 Lifetime max. – not subject to deductible or overall maximum limit Up to $1,500 – not subject to deductible
Border Entry Protection
Up to $500 if traveling on a valid B-2 visa and denied entrance at the U.S. border – not subject to deductible
Hospital Indemnity
Personal Liability
What’s Covered by Atlas Travel®? International Coverage Emergency Medical Evacuation and Emergency Reunion
Would you know what to do if you found yourself in a life-threatening situation far from home? Tokio Marine HCC - MIS Group is experienced in arranging emergency medical evacuations. Atlas Travel will cover eligible expenses necessary to transport you from an initial treating facility to the nearest hospital qualified to treat your life-threatening condition. We also understand the importance of family support in these difficult situations. Atlas Travel will also cover the transportation, lodging, and meal costs for a relative to join you after a covered emergency medical evacuation, up to the lifetime limit. Repatriation of Remains
What would your family do if disaster strikes while you are away from home? The death of a loved one is never easy, no matter the circumstances. In the unfortunate event of your death while traveling abroad, Atlas Travel will arrange for and cover eligible costs associated with the repatriation of your remains. Return of Minor Children
If you are expected to be hospitalized for more than 36 hours due to a covered injury or illness and covered children under 18 years of age will be left unattended as a result, Atlas Travel will cover the eligible transportation cost for the children to return home.
Terrorism
In these turbulent times, the risk of a terrorist attack is a reality. If you are in the wrong place at the wrong time, and the country or region you’re visiting is NOT under a level 3 or level 4 travel advisory, Atlas Travel offers coverage for eligible medical expenses resulting from those acts. Coverage excludes countries or regions for which the U.S. Department of State has issued a level 3 (“reconsider travel”) or level 4 (“do not travel”) advisory in the 6 months prior to your arrival date. Political Evacuation
If, during the coverage period and after your arrival, the U.S. Department of States issues a level 3 or level 4 travel advisory for your destination country, Atlas Travel will coordinate your alternate departure arrangements from that country and cover eligible associated costs. Natural Disaster – Replacement Accommodations
Natural disasters can happen anywhere and at any time. If a natural disaster occurs on your trip, causing you to become displaced from your planned and paid accommodations, Atlas Travel will provide relief of a maximum of $250 a day for 5 days to help cover the costs of alternative accommodations.
must be obtained within 24 hours of the sudden and unexpected outbreak or recurrence. Chronic and congenital conditions are excluded from coverage. Hospitalization and Outpatient Treatment
If a covered illness or injury requires hospitalization, the plan provides coverage for eligible costs associated with hospitalization, including intensive care unit and outpatient treatment. Sports Coverage
Atlas Travel includes coverage for eligible injuries and illnesses that could occur while participating in many popular vacation sports - skiing and snowboarding (recreational downhill and/or cross country), snorkeling, water skiing, and others - at no additional cost. Certain extreme sports are excluded from coverage. Complications of Pregnancy
Atlas Travel offers coverage for complications of pregnancy during the first 26 weeks of gestation. Crisis Response
Atlas Travel* Quality Benefits
Atlas Travel offers up to $10,000 (or up to $100,000 if **additional coverage is selected) to offset costs associated with kidnapping, such as ransom, crisis response expenses, and loss of personal belongings. This benefit includes access to the services of Unity Crisis Group for advice, coordination with law enforcement,
Acute Onset of Pre-Existing Conditions
and negotiations during a kidnapping.
Atlas Travel provides a limited benefit up to the medical coverage lifetime maximum for eligible medical expenses. If you are younger than 80, you may be covered for an acute onset of a pre-existing condition. This also includes up to a $25,000 lifetime maximum for emergency medical evacuation.
Personal Liability
An acute onset of a **pre-existing condition is a sudden and unexpected outbreak or recurrence of a pre-existing condition which occurs spontaneously and without advance warning either in the form of physician recommendations or symptoms. Treatment
• Damage/loss of a third party’s personal property;
Atlas Travel offers up to $25,000 (or up to $100,000 if additional coverage is selected) to offset the following types of courtentered eligible judgments or approved settlements incurred by the member: • Third-party injury;
• Damage/loss of a related third party’s personal property.
*The description of coverage in these pages is for informational purposes only. Actual coverage will vary based the terms and conditions of the policy issued. The information described herein does not amend or otherwise affect the terms and conditions of any insurance policy issued by Tokio Marine HCC -MIS Group or its affiliates. In the event that a policy is inconsistent with the information described herein, the language of the policy will take precedence. **A pre-existing condition is any condition: • for which medical advice, diagnosis, care, or treatment was recommended or received within 2 years prior to your effective date of coverage • which would cause a reasonably prudent person to seek medical advice, diagnosis, care, or treatment within 2 years prior to your effective date of coverage • that existed (with reasonable medical certainty) with 2 years prior to your effective date of coverage, whether or not it was known to you ***A buy-up of an additional $90,000 is available for selection, which includes the added benefit of a $10,000 maximum for natural disaster evacuation.
Enrollment and Filing a Claim Home Country Coverage
obtaining treatment for an illness or injury
in Client Zone, or you may contact Tokio
that began while traveling shall void any
Marine HCC – MIS Group for a copy.
home country coverage provided under
Complete the form, attach all itemized
the terms of this agreement.
invoices and payment receipts, and
Benefit Period Medical Coverage
send them to the address shown on the
While the certificate is in effect, the benefit period does not apply. Upon termination of the certificate, underwrit¬ers will pay
Incidental Home Country Coverage
eligible medical expenses, as defined
For individuals with U.S. as home
herein, for up to 90 days. This period begins
country, for every three month period during which the member is covered hereunder, medical expenses incurred in the U.S. are covered up to a maximum of 15 days for any three month period. For individuals with a home country other than the U.S., for every three month
on the first day of diagnosis or treatment of a covered injury or illness incurred while the member was outside his or her home country and while the certificate was in effect. The benefit period applies only to eligible medical expenses related to the injury or illness that began while the certificate was in effect.
period during which the member is
Enrollment
covered hereunder, medical expenses
You may access the online quoting and
incurred in the member’s home country
purchasing system or you may complete
are covered up to a maximum of 30 days
an application and mail or fax along with
for any three month period.
your payment to your agent or to Tokio
Any benefit accrued under a single 3
Marine HCC - MIS Group.
month period does not accumulate to
Claim Filing
another period. Failure of the member to continue his or her international trip or the member returning to their home country for the sole purpose of
You may file a claim by submitting a Claimant’s Statement and Authorization Form. This form may be found online,
Claimant’s Statement and Authorization form. Patient Protection and Affordable Care Act (“PPACA”): This insurance is not subject to, and does not provide certain insurance benefits required by the United States’ Patient Protection and Affordable Care Act (“PPACA”). PPACA requires certain US citizens or US residents to obtain PPACA compliant health insurance, or “minimum essential coverage.” PPACA also requires certain employers to offer PPACA compliant insurance coverage to their employees. Tax penalties may be imposed on U.S. residents or citizens who do not maintain minimum essential coverage, and on certain employers who do not offer PPACA compliant insurance coverage to their employees. In some cases, certain individuals may be deemed to have minimum essential coverage under PPACA even if their insurance coverage does not provide all of the benefits required by PPACA. You should consult your attorney or tax professional to determine whether this policy meets any obligations you may have under PPACA. Atlas Travel is underwritten by Lloyd’s. Tokio Marine HCC - Medical Insurance Services Group (MIS Group) is a service company and a member of the Tokio Marine HCC group of companies. Tokio Marine HCC - MIS Group has authority to enter into contracts of insurance on behalf of the Lloyd’s underwriting members of Lloyd’s Syndicate 4141, which is managed by HCC Underwriting Agency Ltd.
Outstanding Customer Service
Medical Monitoring
• Translation Assistance
Client Zone and World Service Center
Consultations with attending medical
• Credit Card / Traveler’s Check Replace-
Tokio Marine HCC - MIS Group Client Zone is an online account management and resource tool available to: • Extend coverage and reprint ID cards • Obtain details about claim filing and downloading forms
professionals during hospitalization and establishment of a single point-ofcontact for family members to receive ongoing updates regarding medical status. Provider Referrals
• Locate providers within the PPO Network
Contact information for Western-style
Log In to Client Zone at:
practices, and pharmacies in the destina-
https://zone.hccmis.com/clientzone
If you prefer to speak to a professional
medical facilities, medical and dental tion country. Travel Document Replacement
service representative, contact the Tokio
Assistance with obtaining replacement
Marine HCC - MIS Group World Service
passports, birth certificates, visas,
Center by calling toll-free from various
airline tickets, and other travel-related
countries or by calling collect. The World
documents.
Service Center can provide service in
Lost Luggage Assistance
many different languages.
Worldwide Travel and Medical Assistance Atlas Travel® includes valuable travel and medical assistance services, which are
Tracking service to assist in locating luggage or other items lost in transit.
Other Travel Assistance Services* • Prescription Drug Replacement
available 7 days a week, 365 days a year.
• Emergency Travel Arrangements
Contact Tokio Marine HCC - MIS Group to
• Dispatch of Physician
access any of these services.
Contact Us Tokio Marine HCC - Medical Insurance Services Group 251 North Illinois Street, Suite 600, Indianapolis, IN 46204 Tel: +1 (800) 605 2282 Fax: +1 (317) 262 2140 hccmis.com
A member of the Tokio Marine HCC group of companies
KHE2FFFYH6SP-152-1592
ment *For a complete list of available assistance services or for more information, please contact Tokio Marine HCC - MIS Group. Travel and medical assistance services are not insurance benefits. Any travel or medical assistance service provided is not a guarantee of any insurance benefit.