Passenger Exit Survey Nov 2023 2023
November 2023 - Monthly Exit Survey Results The number of departing passengers provided by the Ports and Condor are used in conjunction with the Monthly Exit Survey (administered to passengers departing on scheduled air and sea routes) to monitor visitor performance and provide an understanding of visitor characteristics. The results contribute to Visit Jersey’s analysis of how the visitor economy is recovering since the pandemic. Due to Covid, the Exit Survey did not run from April 2020 to the end of 2021, but we were able to monitor performance through the passenger numbers and profile information provided through the Government of Jersey’s travel registration forms. At the beginning of November, Jersey and the other Channel Islands were seriously impacted by Storm Ciarán which caused significant damage to the islands’ infrastructure, displaced residents and caused major travel disruptions. The ports were temporarily closed and visitor travel continued to be impacted whilst the island moved into recovery phase and further bad weather was experienced throughout the month of November. Monthly summary November 2023 compared to November 2019 •
The total number of departing passengers1 was 51,050 reflecting a recovery to 79% of the level seen in November 2019.
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The number of tourism visitors reaching the end of their stay in Jersey (18,700) was at just over half (56%) of the level seen in November 2019 and at the lowest level recorded since at least November 2017.
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The number of visitors staying for at least one night recovered to 59% whilst the day trip market reflected around a third (33%) of the visitor volume recorded in the same period of 2019.
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The average length of stay (4.5 nights) for those visitors staying at least one night was significantly higher than in November 2019 (3.1); this is likely to reflect, in part, travel disruptions experienced by visitors attempting to depart from the island following storm Ciarán.
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The total number of nights spent by all visitors to Jersey was 77,140 reflecting a
1 Departing passengers include residents travelling off-Island, visitors leaving at the end of their visit, visitors who are already
in Jersey but who go on a day or longer trip off-Island during their stay, as well as some transit passengers on certain routes.