WHAT YOU CAN EXPECT
BROOKINGS TOURISM AMBASSADOR PROGRAM
PROGRAM REQUIREMENTS Complete required reading Attend the 4-hour in-person class Complete learning assignments Complete open-book examination
Turn every visitor encounter into a positive experience.
Upon successful completion, participants will earn the Certified Tourism Ambassador™ (CTA) designation and receive a certificate and lapel pin.
PROGRAM CURRICULUM MODULE 1
MODULE 2
The Power of Tourism
Discovering Brookings, SD
MODULE 3
MODULE 4
Knowing, Finding, Using Resources
Exceeding Customer Expectations
FEES One-time, non-refundable, non-transferable enrollment fee of $25 per person with an annual “Early Bird” renewal fee of $10 per person or “Regular Fee” $20.
As a licensed Accredited Provider, Visit Brookings presents the official CTA designation on behalf of the Tourism Ambassador Institute®, the oversight body for the certification program. The Brookings Tourism Ambassador Program demonstrates our commitment to showcasing our dedication to providing exceptional experiences for our visitors. CTANetwork.com For more information scan the QR code or head to VisitBrookingsSD.com and click Industry Relations
ENROLL For easy online enrollment go to VisitBrookingsSD.com and click Industry Relations. In addition to the classes: Join other CTAs in quarterly gatherings Tour Brookings attractions and businesses
VISIT BROOKINGS
1321 6th Street Brookings, SD 57006 605.692.7444 Info@VisitBrookingsSD.com