DMEPOS
Durable Medical Equipment, Prosthetics & Orthotics, Supplies
Getting the right equipment at the right time shouldn’t be complicated. We make it seamless by turning DMEPOS coordination into a clinically guided experience that is fully patient-centered. That's how we deliver the best service in the industry. H O M E L I N K
P R E M I U M
C A R E
We don’t just fill orders — we manage them. HOMELINK ensures that every referral is handled with care, accuracy, and cost-conscious decisionmaking. From first request to final delivery, we simplify the process for everyone, so nothing gets missed and outcomes stay on track.
ORDER ACCURACY
99.8% FAST, COMPLETE DELIVERY
3-4 days average time from referral to delivery
MISCELLANEOUS CODES
Audited
100% and reviewed for substitutions
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Proactive oversight: We actively manage referrals, confirm continued equipment use, initiate stop-bills, and make substitutions to ensure medical necessity and cost efficiency. Strong provider and manufacturer partnerships: Our direct contracts with top U.S. manufacturers and providers mean better pricing, faster response times, and better service in urgent situations. Built-in safeguards: Peer review triggers based on cost, coding, and clinical complexity support appropriate care without added client burden. Smart behind-the-scenes support: • Cost containment oversight: E1399 code review for accuracy and transparency; DME monitoring and substitutions • Auto-ship prevention through ongoing need confirmation and authorization • Disaster response protocols to maintain continuity of care • AI-driven follow-up to confirm satisfaction and fit/function
We’re here for good. vgmhomelink.com • 800-482-1993 • homelinkreferrals@vgm.com