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1- The Military & Veteran Home Seller Guide

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Disclaimer

This guide is published by USA Homeownership Foundation, Inc., dba the Veterans Association of Real Estate Professionals (VAREP), and is intended solely for general informational and educational purposes. It is not legal, financial, tax, or credit advice and should not be relied upon as a substitute for professional consultation with qualified attorneys, financial advisors, or licensed housing counselors.

While VAREP is a HUD-Approved Housing Counseling Agency and a registered Veteran Service Organization, the content presented herein is based on publicly available information, commonly accepted financial practices, and organizational experience as of the date of publication. VAREP makes no representations or warranties regarding the accuracy, completeness, or timeliness of the information. Laws, regulations, policies, and financial products are subject to change without notice.

VAREP is a nonprofit 501(c)(3) organization and is not a liated with, endorsed by, or sponsored by the U.S. Department of Veterans A airs (VA), the U.S. Department of Housing and Urban Development (HUD), the U.S. Department of Defense (DoD), or any other government agency. The views and information expressed herein do not necessarily reflect those of any government entity.

No client-counselor, fiduciary, or professional relationship is created by the use of this guide or reliance on its content. Users are solely responsible for decisions made based on this material and are strongly encouraged to seek individualized advice from appropriately licensed professionals.

VAREP expressly disclaims any liability for any loss, harm, or damages arising from the use of or reliance on this publication.

Compliance and Non-Discrimination Notice

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We do not discriminate based on race, color, religion, national origin, sex, familial status, disability, age, sexual orientation, gender identity, or any other protected status. We are committed to equal opportunity and equitable access for all individuals and families.

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HUD Disclaimer

The content does not necessarily reflect the views or policies of HUD or the U.S. Government.

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VAREP protects the confidentiality of all personal information shared during housing counseling or financial education.

We do not disclose any personally identifiable information to third parties without your written consent, except as required by law or for HUD grant compliance and reporting purposes.

Welcome & Thank You

Whether you’re facing a PCS, transitioning to civilian life, or moving on as a proud veteran, this guide is here to help you navigate the home-selling process with clarity and confidence.

The Home Seller Guide – Military & Veteran Edition o ers step-by-step guidance tailored to your unique journey—from VA loan considerations to preparing your home while deployed or relocating. You can read it cover to cover or skip to the sections that matter most.

Don’t miss Section 16, where we introduce the MVP Heroes Housing Network—a VAREP program o ering exclusive support and savings for military and veteran families.

We’re honored to walk alongside you. Let’s get started—together.

You can read it cover to cover or jump directly to the sections most relevant to your needs.

And don’t miss the appendices, filled with helpful checklists and worksheets to guide you step by step on your path to homeownership.

At the Veterans Association of Real Estate Professionals (VAREP), we are proud to serve those who have served. Thank you for the opportunity to walk alongside you in this next chapter.

Let’s get started—together.

Disclaimer

Compliance and Non-Discrimination Notice

Welcome & Thank You

Section 1: Deciding to Sell – Is Now the Right Time?

Section 2: Preparing Your Home for Sale

Section 3: Working with the Right Professionals

Section 4: Pricing Strategy and Market Readiness

Section 5: Selling While on Active Duty (PCS Sales)

Section 6: Selling as a Transitioning Servicemember

Section 7: Selling as a Veteran

Section 8: Selling to Heroes – Marketing to Veterans & Community Heroes

Section 9: Selling and Buying at the Same Time – Contingent Sales

Section 10: Understanding Commission Changes & the NAR Settlement

Section 11: Receiving, Reviewing, and Negotiating O ers

Section 12: Preparing for Appraisal and Inspection

Section 13: Closing the Sale

Section 14: After the Sale – What’s Next?

Section 15: Consumer Protection for Military Sellers

Section 16: Real Estate Savings with the MVP Heroes Housing Network

Section 1: Deciding to Sell – Is Now the Right Time?

Selling your home is a major decision—especially when you're serving, separating, or transitioning as a military or veteran household. Before listing your home, it’s essential to evaluate whether the timing, market, and personal circumstances are right for you and your family.

1.1 Timing: Life Events vs. Market Conditions

Military families often don’t have the luxury of perfect timing. Permanent Change of Station (PCS) orders, end-of-service dates, or retirement milestones frequently drive the decision to sell. Still, it’s worth understanding market trends in your area:

No system is designed to:

Buyer’s Market: More homes than buyers; homes may take longer to sell.

Seller’s Market: More buyers than homes; properties may sell quickly and above asking price.

Neutral Market: Balanced conditions; pricing and timing strategies become key.

Tip: Your local MVP Ambassador can help assess current market conditions and identify the right pricing and strategy.

1.2 Life Stage Considerations for Military & Veterans

Military-a liated sellers face unique transitions that can influence the decision to sell

Life Stage

Common Triggers

Active Duty PCS, deployment, joint relocation

Transitioning

Veteran

Separation, retirement

Downsizing, relocating, family changes

1.3 Understanding Your Financial Readiness

Key Considerations

Selling under time constraints; need for flexible listing strategy

Financial planning, new job market, adjusting to civilian life

VA loan reuse, capital gains, long-term financial goals

Before listing, evaluate how selling fits your financial picture. Key questions:

Do you have enough equity to cover your current mortgage and selling costs?

What are typical seller costs in your area (agent commissions, closing costs, repairs)?

Are there capital gains implications?

In some cases, keeping the home and renting it out may make more sense—especially in high-rent markets or when the home is near a military installation.

Pros of Renting:

Generates passive income

Potential long-term equity growth

Flexibility to return in the future

Cons of Renting:

Ongoing property management responsibilities

Risk of vacancies or damage

Tax implications and landlord legalities

1.5 If You’re Behind on Your Mortgage

If you're experiencing financial hardship or are behind on your mortgage, selling may still be a solution—especially if there’s enough equity. VAREP’s HUD-approved housing counselors can guide you through: 1.4 Rent vs.

Short sales (if needed)

Equity assessment

Foreclosure prevention

Tip: Contact VAREP for no-cost support before making any decision.

Checklist: Are You Ready to Sell?

I’ve reviewed my mortgage payo amount

I understand local market conditions

I’ve considered timing with military/civilian transitions

I’ve explored renting vs. selling

I’ve reviewed potential selling costs and net proceeds

I’ve spoken with a real estate professional or MVP Ambassador

I’ve addressed any financial hardship with a housing counselor (if applicable)

Section 2: Preparing Your Home for Sale

Getting your home ready to sell is about more than cleaning and curb appeal—it’s about setting the stage for a smooth, timely sale that maximizes your return. For military and veteran sellers, additional considerations like PCS timing, deployment logistics, VA loan condition requirements, and security can also play a role.

2.1 Declutter, Clean, and Depersonalize

First impressions matter. A clean, uncluttered home helps buyers imagine themselves living there.

Declutter: Pack away personal items, excess furniture, and knickknacks.

If you're PCSing, this may align with your move prep.

Deep Clean: Prioritize kitchens, bathrooms, and flooring. Consider professional cleaners if time is tight.

Depersonalize: Remove family photos, military memorabilia, and bold décor.

Aim for a neutral, welcoming space.

Tip: Use your PCS move as a motivation to begin pre-packing and purging items.

2.2 Make Repairs That Matter

Focus on fixes that a ect buyer impressions, safety, or financing:

Leaky faucets, cracked tiles, loose railings

Burned-out lights, chipped paint, dirty carpets

HVAC servicing, roof patching, smoke detector batteries

Tip: If your buyer is using a VA loan, be aware that the home must meet the VA’s Minimum Property Requirements (MPRs). Issues like broken windows, peeling paint (especially on older homes), or safety hazards can delay the appraisal or closing.

Resource: Review the VA’s MPRs checklist in Appendix E to see common issues that might come up in appraisal.

2.3 Enhance Curb Appeal

You only get one chance to make a first impression—often from the street.

Trim bushes, mow lawns, and clear walkways

Touch up exterior paint and clean the front door

Add simple touches like a doormat or flowers

Ensure exterior lighting works properly

Tip: Ask your agent or MVP Ambassador to take a test photo of the front to see how it looks from a buyer’s perspective.

2.4 Consider Staging for Military Lifestyles

If your home is vacant due to a PCS move, staging or virtual staging can help showcase the layout.

If you're still living in the home

Arrange furniture to maximize space and light

Use neutral tones and minimal décor

Highlight features that appeal to military families (e.g., home o ces, fenced yards, distance to base)

Digital Staging: Consider digital staging or 3D walkthroughs if physical staging isn’t feasible while deployed or relocated.

2.5 Security During Showings

Military families often live in base-adjacent or high-tra c areas—so extra precautions are wise.

Secure personal documents, military gear, or firearms

Remove prescription medications from view

Set showing schedules with your agent for when you're o base or during specific hours

If you’re already relocated, ask your agent about smart lockboxes, remote monitoring, or trusted local support.

2.6 Pre-Listing Inspections: Worth It?

While not required, a pre-listing home inspection can:

Help you address major issues upfront

Improve transparency with buyers

Speed up the closing process

For VA buyers, knowing the home meets MPRs may also strengthen their o er.

2.7

Gather Key Documents

Having the following ready streamlines the process:

Mortgage statement and loan payo info

Property survey or plat map

Warranties for appliances or roof

Utility bills and HOA documents (if applicable)

Deployment orders or POA documentation (if applicable)

Checklist: Property Prep at a Glance

Decluttered and depersonalized living spaces

Completed minor repairs and maintenance

Boosted curb appeal

Cleaned and staged (or virtually staged)

Secured personal/military-sensitive items

Scheduled showing access and agent coordination

Considered pre-inspection and VA MPRs

Assembled necessary documents for listing and disclosure

Section 3: Working with the Right Professionals

Choosing the Right Ally to Guide Your Mission

Selling a home is one of the most important financial decisions you’ll make—especially when layered with military life transitions.

3.1 Why Military-Competent Matters

Military and veteran families face distinct challenges, including:

PCS deadlines and tight listing windows

Use of VA loans by buyers (with unique appraisal and financing steps)

Deployment complications or Power of Attorney representation

Emotional transitions tied to separation or retirement

A military-competent agent should:

Understand VA loan timelines and Minimum Property Requirements (MPRs)

Be familiar with SCRA protections and relocation logistics

Know how to market your home to hero buyers (military, first responders, etc.)

Be comfortable working with out-of-area or remotely stationed sellers

Tip: Look for agents a liated with programs like the MVP Heroes Housing Network.

3.2 What to Expect From Your Listing Agent

A quality agent will guide you through every step of the sale, including:

Pricing: Conduct a Comparative Market Analysis (CMA) to price strategically

Marketing: List on the MLS, syndicate to major websites, and promote through military-friendly platforms (e.g., MilitaryByOwner, PCSgrades)

Showings: Coordinate access and o er feedback after each showing

Negotiation: Review and negotiate o ers to meet your timeline and goals

Compliance: Ensure you meet local, state, and federal disclosure requirements

Closing Support: Help you navigate inspections, contingencies, and closing

3.3 Understanding Representation & Commission

Who represents who?

Role

Listing Agent

Buyer’s Agent

Dual Agent Description

Represents you, the seller. Markets and negotiates on your behalf. Represents the buyer. Brings o ers and negotiates terms.

One agent represents both sides (not allowed in all states; may limit advocacy).

When interviewing agents, ask:

Do you have experience working with military or VA-involved transactions?

How will you help me sell on a PCS or deployment timeline?

What’s your pricing strategy in today’s market?

How do you handle negotiations, especially with VA buyers?

Can you provide references from other military or veteran clients?

3.5 Working Remotely With Your Agent

Many military sellers are already en route to their next duty station before their home even hits the market. 3.4 Choosing

Remote Selling Tips:

Use secure e-signature platforms (e.g., DocuSign, Dotloop)

Authorize a Power of Attorney (POA) for local representation

Request regular virtual check-ins, video walk-throughs, and showing updates

Ensure your agent is comfortable coordinating with your lender, attorney, and title company remotely

Checklist: Finding and Working With the Right Agent

Interviewed 1–3 agents with military or VA experience

Confirmed agent’s familiarity with VA loans, PCS, and remote transactions

Received a clear explanation of services and commission structure

Signed a listing agreement with outlined responsibilities and timelines

Established a communication plan, especially if relocating or deployed

Reviewed marketing strategy, pricing approach, and showing procedures

Section 4: Pricing Strategy and Market Readiness

Maximizing Value While Meeting Mission Timelines

Setting the right price is one of the most important decisions you’ll make when selling your home. A strong pricing strategy not only a ects your final proceeds—it can determine how quickly your home sells, whether it attracts VA buyers, and whether the sale closes on time.

For military and veteran sellers, the stakes are often higher. You may be working against PCS orders, a deployment schedule, or the clock on your next home purchase. That’s why pricing with precision is essential.

4.1 How Home Pricing Works

Your real estate professional will prepare a Comparative Market Analysis (CMA) to help price your home based on:

Recent sales of similar homes in your area

Active listings you’ll compete against

Property features, upgrades, and condition

Market demand and seasonality

Tip: In fast-paced PCS markets, even a $5,000 pricing di erence can determine whether your home sells before your move date or lingers on the market.

4.2 The Risk of Overpricing

It’s tempting to “test the market” with a high price—but this can backfire, especially if:

Your buyer is using a VA loan (VA appraisal must match or exceed the sale price)

You’re on a tight timeline and can’t a ord price reductions or delays

An inflated price causes your home to sit, becoming “stale” in buyer searches

Statistic: According to NAR, homes priced right from the start sell faster and closer to asking price than those that require multiple reductions.

4.3 Appraisal vs. Market Value: Know the Di erence

Market Value is what buyers are willing to pay.

Appraised Value is what the VA (or lender) determines whether the home is worth for financing.

If your buyer uses a VA loan and the VA appraisal comes in lower than the sale price, you may have to:

Lower your price

Allow the buyer to walk away

Negotiate a compromise (e.g., the buyer brings cash to cover the gap)

Military Seller Tip: Ask your agent to evaluate appraisal comparables during pricing to avoid surprises.

4.4 VA Loan Impacts on Pricing

Because many military buyers use VA loans:

Ensure your price reflects VA-eligible property conditions

Know that VA buyers cannot waive the appraisal contingency

Consider including VA-friendly terms (e.g., seller covering non-allowable closing costs)

Tip: Don’t dismiss VA loan o ers—these buyers are qualified, loyal, and often ready to move quickly

4.5 Location and Base Proximity

If your home is near a military installation:

Understand base-related pricing trends: Some neighborhoods may spike during PCS season

Research Basic Allowance for Housing (BAH) for likely buyer profiles

Consider marketing to incoming families through military platforms

Tip: In high-demand base zones, fair pricing may lead to multiple o ers or a bidding war—if timed well.

4.6 Adjusting Price Mid-Listing

If your home doesn’t sell in the first 2–3 weeks:

Reevaluate online tra c and showing feedback

Compare to updated comps

Consider a small price adjustment to reignite interest

Note: Military families on tight PCS schedules should build flexibility into their sale plan in case a price change is needed.

Checklist: Strategic Pricing Readiness

Reviewed CMA with my real estate agent

Researched military buyer trends in my area

Accounted for VA appraisal standards in pricing

Understand how pricing a ects timeline and days on market

Have a backup plan if price adjustments are needed

Comfortable with expected proceeds based on current pricing

Section 5: Selling While on Active Duty (PCS Sales)

When the military says move—you move. Selling your home during a PCS (Permanent Change of Station) is a uniquely high-pressure situation. There’s a tight timeline, little room for error, and often the challenge of selling remotely or while your household goods are already en route.

Whether you're moving CONUS or OCONUS, this section will help you plan, prep, and execute a successful sale without compromising your mission or your financial stability.

5.1 Understanding PCS Sale Timelines

Every PCS move is di erent, but sellers typically face one of three timing windows:

Situation

Sell before you leave

Sell while in transit

Sell after relocation

60–90 days before report date

Home listed while you move

Home left vacant Risk Timeline

Requires fast prep and market-ready condition

May need full agent coordination and remote oversight

Carries financial risk (mortgage + housing at new duty station)

Tip: Start planning your home sale the moment PCS orders drop. The more lead time, the smoother the process.

5.2 PCS-Specific Prep Steps

Preparing your home for a PCS sale often overlaps with your military relocation checklist. Key tasks include:

Scheduling a pre-listing walkthrough with your agent

Identifying repairs needed to meet VA buyer standards

Deciding what to leave for staging vs. what to pack

Coordinating with your transportation o ce (TMO/JPPSO) for pack-out timing

Securing your Power of Attorney (POA) if you’ll be gone before closing

5.3 Moving Out While Listing: How to Stage and Secure

If you're leaving your home vacant while it's listed:

Leave a few pieces of furniture behind (or stage virtually)

Keep utilities on for showings, inspections, and appraisals

Install a smart lock or realtor lockbox for secure access

Schedule weekly check-ins with your agent (including photo/video updates)

Maintain landscaping and curb appeal (consider hiring a local service)

Security Tip: Remove military uniforms, documents, or items that reveal your branch, base, or rank. This protects your operational security and privacy.

5.5 OCONUS PCS Sales

Moving overseas adds complexity. Be sure to:

Set up reliable email and phone access for signatures and communication

Assign a trusted stateside contact to coordinate with your agent if needed

Account for time zone di erences in scheduling showings or decisions

Plan for delayed mail access for any physical documents still required

Tip: USPS and major title companies o er secure digital signing for most closing docs. Your agent and lender should help facilitate this.

5.6 Dual-Housing Risk: What If It Doesn’t Sell in Time?

Sometimes, despite best e orts, your home may not sell before your move. Consider:

Temporary rental to a military family or through a property manager

Exploring VA loan options that allow simultaneous mortgages

Consulting a HUD-approved housing counselor (like VAREP) if you’re at risk of financial strain

Discussing bridge loans or HELOC options with your lender if short on closing funds for your next home

5.7 Legal & Logistical Considerations

Before you PCS, ensure:

Your agent has full written authorization to act on your behalf

All ownership documents are secured or scanned (deed, mortgage, HOA info)

A Power of Attorney is on file with your title company

Your mail is forwarded and access to key accounts is secure

Tip: Don’t forget to update your address with the VA, lenders, and banks.

Checklist: PCS Sale Preparation

Received PCS orders and reviewed report date

Selected an agent with military relocation experience

Completed home repairs and prepped for listing

Staged or virtually staged the home

Established secure access and utilities continuity

Signed POA and shared docs with agent and title company

Set up digital signing access and overseas contact info (if OCONUS)

Made a backup plan if home does not sell before relocation

Section 6: Selling as a Transitioning Servicemember

Navigating Your Next Chapter with Confidence and Clarity

Leaving active duty is one of the most significant life transitions a servicemember can face. Whether you're retiring, separating, or entering the reserves, the decision to sell your home is often intertwined with uncertainty about employment, relocation, income stability, and civilian life planning.

This section helps you navigate the home-selling process during this transitional phase—empowering you to make informed decisions while setting yourself up for long-term success.

6.1 Understanding the Transition Landscape

As you transition out of the military, you're often facing multiple life shifts at once:

Career change or civilian job search

Relocation to a new city or state

Changes in income or housing allowances

Adjustments to healthcare, benefits, and family routines

Tip: Selling a home during this time requires coordination, preparation, and trusted guidance—especially if you’re uncertain where you’ll land next.

6.2 Weighing the Sell vs. Rent Decision

Transitioning servicemembers often ask: Should I sell now or rent it out?

Reasons to Sell:

You need the equity to buy a new home

You don’t want to manage a rental property from afar

The market is strong, and you want to maximize profit

You prefer financial simplicity during your career transition

Reasons to Rent:

You’re unsure about your next location

Market conditions aren’t favorable for selling

You see long-term investment potential

You may want the option to return later

6.3 Timing Your Sale Around Transition Dates

Unlike a PCS, transitions can be more flexible—but timing still matters.

Consider listing your home 60–90 days before terminal leave

Coordinate closing to align with your departure or job start date

Build in bu er time for potential delays, job search outcomes, or family needs

Tip: Selling during terminal leave may allow you to overlap your final BAH with your new housing needs—adding financial breathing room.

6.4 Financial Planning During Transition

Your income may shift drastically after leaving service. Plan accordingly:

Use a seller net sheet to estimate cash proceeds

Consult a financial advisor or HUD housing counselor to map post-service budgets

Consider how VA disability compensation, retirement pay, or new civilian income a ect your next home decision

6.5 Choosing Professionals Who Understand Your Transition

Work with a real estate agent and lender who:

Understand military transition timelines and stressors

Know how to align closing with benefit or job start dates

Can connect you to VA loan guidance for your next home purchase

Provide insight into tax, capital gains, or relocation planning

Tip: Your MVP Real Estate Ambassador can be a valuable resource throughout this transition.

6.6 Buying Again After Separation

If you're selling now with plans to buy again post-separation:

Know that you may still be eligible for a VA home loan

Work on credit readiness and pre-approval ahead of your job start

Consider temporary housing or short-term rentals if needed to reset and plan

Tip: Some transitioning veterans are surprised that they can reuse their VA benefit once their income stabilizes.

6.7 Capital Gains and Tax Considerations

You may be exempt from capital gains taxes if:

The home was your primary residence for 2 of the last 5 years

You meet the IRS’s military extension exemption if deployed or stationed away

Checklist: Transition Sale Readiness

Assessed my transition timeline and civilian goals

Decided whether to sell or rent based on lifestyle and financial outlook

Met with a real estate agent who understands veteran transitions

Calculated potential proceeds and costs

Reviewed post-transition housing options

Set expectations for job search, income, and VA loan reuse

Explored tax exemptions related to military service

Section 7: Selling as a Veteran

From Service to Stability—Planning the Next Move

As a veteran homeowner, selling your home can be about simplifying, downsizing, relocating closer to family, or capitalizing on market equity. While your active duty years may be behind you, your veteran status continues to influence your homeownership journey—especially when it comes to financing, VA benefits, and real estate strategy.

Whether you’re selling to move into your dream home or preparing for retirement, this section provides key considerations tailored to your post-service lifestyle.

7.1 Life After the Uniform: Why Veterans Sell

Common reasons veterans decide to sell include:

Downsizing for retirement or lifestyle changes

Moving closer to family, VA facilities, or a preferred climate

Leveraging home equity to pay o debt or invest

Relocating for a second career or post-service business opportunity

Transitioning from homeownership to renting for flexibility

Tip: Your reason for selling should align with your financial and life goals. Consider both immediate needs and long-term housing stability.

7.2 Reusing Your VA Home Loan Benefit

If your home was purchased with a VA loan, you may be able to reuse your benefit after the sale:

If you sell and pay o your VA loan, your entitlement can be fully restored

If you’ve used only partial entitlement, you may still have enough remaining to buy another home

You can request restoration by completing VA Form 26-1880

Tip: VA entitlement rules can be complex. Work with a VA-experienced lender or housing counselor to evaluate your next purchase options.

7.3 Maximizing Equity and Financial Planning

Veterans often have substantial equity from long-term ownership or purchasing during low-interest periods. Selling wisely can free up resources to:

Eliminate debt

Boost retirement savings

Invest in a new home

Fund a move closer to care or family

Veterans may qualify for capital gains exemptions when selling a primary residence. Key points:

You can exclude up to $250,000 (single) or $500,000 (married) in capital gains

if you lived in the home for 2 of the past 5 years

Military deployment or PCS orders during service may extend your qualifying window

If your home was a rental post-service, only partial exemptions may apply

Tip: Consult a tax advisor or refer to IRS Publication 523 for detailed guidance.

7.5 Selling to Another Veteran or Hero Buyer

If you're committed to supporting the next generation of servicemembers, consider marketing your home to:

VA-eligible buyers using VA loans

Community heroes (first responders, teachers, healthcare workers)

Buyers working with a MVP Real Estate Ambassador from the MVP Heroes Housing Network.

Tip: VAREP’s MVP Heroes Housing Network connects sellers and agents with vetted hero buyers.

7.6 Aging in Place vs. Selling

If you’re a senior veteran, consider whether it makes sense to sell—or to renovate and age in place. Ask:

Is my home accessible (stairs, bathrooms, layout)?

Am I close to VA medical care, support networks, or family?

Do I want to cash out equity and simplify life?

Tip: Some VA grants and nonprofit programs o er accessibility upgrades that allow you to remain in your home safely.

Checklist: Veteran Seller Readiness

Evaluated current equity and market conditions

Reviewed VA loan benefit restoration eligibility

Consulted a VA-savvy real estate agent and/or lender

Considered tax implications based on time of ownership

Determined post-sale housing plans (buy, rent, downsize)

Explored selling to VA or hero buyers

Factored in accessibility or future care needs

Section 8: Selling to Heroes – Marketing to Veterans & Community Heroes

As a military or veteran homeowner, selling your home isn’t just a financial transaction—it’s an opportunity to support someone else who serves. Many home sellers want their home to go to another veteran, active-duty family, or a community hero such as a police o cer, teacher, nurse, or firefighter.

This section outlines how to position your home to attract these buyers, what incentives might help close the deal, and how the MVP Heroes Housing Network can connect you to mission-aligned purchasers.

8.1 Why Sell to a Hero Buyer?

Beyond financial gain, selling your home to a hero buyer o ers:

Peace of mind—knowing your home supports someone who serves

Community impact—help heroes stay in or near the neighborhoods they serve

Increased buyer pool—there are thousands of VA-eligible or grant-qualified hero buyers

Mission alignment—your values as a seller are reflected in your buyer’s life of service

Tip: For many military sellers, this is a way to “pay it forward” to a fellow hero or military-connected family.

15.2 How to Attract Veteran and Hero Buyers

To market your home to this audience, work with an agent who:

Understands VA, FHA, and Down Payment Assistance (DPA) programs

Lists your home on military-specific platforms like MilitaryByOwner and PCSgrades

Networks within hero-friendly circles—VAREP, MVP Ambassadors, local law enforcement unions, and teacher/lender associations

Highlights VA loan-friendly language in listings (e.g., “VA financing welcome,” “FHA/VA approved”)

Understands the requirements of military buyers (e.g., occupancy timelines, VA appraisal needs)

Tip: Ask your agent to promote your home through the MVP Heroes Housing Network—a national platform that connects hero homebuyers and sellers with trained real estate professionals.

8.2 Incentives That Matter to Hero Buyers

Many hero buyers use VA, FHA, or community grant programs to purchase. You can increase your home’s appeal by o ering:

Seller-paid closing costs

Repair credits (especially helpful for VA or FHA buyers with tight cash)

Home warranty inclusion

Flexible closing timelines (to coordinate with PCS or job start dates)

Rent-back options (for buyers relocating into the area who need time to settle)

8.3

Partnering with the MVP

Housing Network

VAREP’s MVP Heroes Housing Network is a nationwide initiative designed to:

Match eligible hero buyers with trained MVP Ambassador agents

Promote listings like yours to verified military, veteran, and community service buyers

O er access to education, discounts, and support to help heroes achieve homeownership

Ask your listing agent to coordinate with MVP-certified lenders and agents to tap into this hero-focused buyer pool.

8.4 Examples of Community Hero Buyer Programs

Many state and local agencies o er grants and incentives to community heroes. Your home may be more attractive if it qualifies.

Examples include:

Homes for Texas Heroes (TSAHC) – Teachers, police, firefighters, nurses

Florida Hometown Heroes – First responders, educators, military

CalHFA MyHome Assistance – Down payment aid for teachers and veterans

SONYMA Achieving the Dream (NY) – Reduced rates for community workers

Checklist: Selling to a Hero Buyer

Worked with an agent trained in VA/FHA/hero-friendly sales

Listed home on hero-centric platforms (MilitaryByOwner, MVP, etc.)

O ered incentives to support VA and hero buyers (credits, closing help)

Highlighted service-aligned buyer programs in listing

Discussed rent-back or flexible timeline options

Marketed home through MVP Heroes Housing Network

Shared buyer program directories with prospective agents

Section 9: Selling and Buying at the Same Time – Contingent Sales

Balancing Two Transactions Without Missing a Step

Selling your current home and buying your next one—at the same time—can feel like walking a tightrope. Whether you're PCSing, transitioning out of the military, or moving closer to family, many military and veteran sellers find themselves needing to coordinate back-to-back transactions.

This section walks you through how to manage contingent o ers, understand double escrow, weigh financial bridge options, and plan your move with confidence—especially if you're using your VA loan benefit for your next purchase.

9.1 Coordinating Back-to-Back Closings

Many sellers aim to sell and buy on the same day to avoid interim housing or storage costs. This process is often referred to as a double escrow or concurrent closing

To make it work, you must:

Time the closings precisely—usually with the sale closing in the morning and the purchase in the afternoon

Work with experienced agents and lenders on both sides who can coordinate timelines

Communicate frequently with title, escrow, and loan o cers

Consider using the same title company or escrow o cer for both transactions to streamline coordination

Tip: If you're under a PCS or retirement timeline, double escrow can help reduce time pressure—but requires flawless coordination to avoid delays.

9.2 Contingency Clauses and Risk Management

In many cases, you’ll need to make your purchase contingent on the sale of your current home—or vice versa.

Common contingencies include:

Sale Contingency – Buyer’s o er depends on selling their own home first

Purchase Contingency – Seller agrees to sell only if their next home purchase succeeds

Funding Contingency – Buyer needs funds from home sale proceeds to complete the purchase

Risk Management Tips:

Set realistic contingency deadlines

Include “kick-out clauses” to allow flexibility if better o ers come in

Monitor all contract dates to avoid breaches

Ensure inspection, appraisal, and financing windows align across both deals

If your sale and purchase don’t close on the same day—or the deal falls through—you may need interim financing or temporary housing.

Financial Tools to Consider:

Bridge Loan – A short-term loan that uses your current home's equity to fund your next down payment

Home Equity Line of Credit (HELOC) – Tap equity before selling 401(k) Loans or Cash Reserves – Use with caution and guidance from a financial advisor

Short-Term Housing Options:

Rent-back Agreement – Stay in your sold home temporarily (typically 30–60 days) after closing Military lodging or TLE if you're PCSing

Furnished short-term rentals (check base housing referrals)

Caution: VA loans typically do not allow bridge loans to be secured by your new home, so work with a lender familiar with VA-specific rules.

9.4 VA Loan Planning When Managing Multiple Transactions

If you're using a VA loan to buy your next home while selling a current VA-financed property, here’s what to keep in mind:

Can I have two VA loans at once?

Yes, under limited circumstances:

You must have remaining entitlement

The next home must be used as your primary residence

You must occupy it within a reasonable time (usually 60 days)

Timing Tips:

Request a simultaneous close and payo letter to release entitlement quickly

Use VA Form 26-1880 to request entitlement restoration immediately after your sale

Work with your lender to track COE (Certificate of Eligibility) updates in real time

9.5 Timeline Worksheet: Mapping Your Moves

Use the Timeline Worksheet to plot your key dates for:

Listing your current home

Accepting o ers

Scheduling inspections and appraisals

Contingency deadlines

Closing dates

Move-out/move-in coordination

Temporary housing (if needed)

Checklist: Coordinated Sale & Purchase Readiness

Discussed sale and purchase timeline with agent and lender

Mapped out contingency deadlines and risks

Explored bridge or short-term financing (if needed)

Confirmed VA loan eligibility and timing requirements

Created a backup housing or rent-back plan

Reviewed all closing timelines in both contracts

Tip: Build in 3–5 days of flexibility between closings to accommodate last-minute issues.

Section 10: Understanding Commission Changes & the NAR Settlement

Navigating a New Era of Real Estate Representation

In March 2024, the National Association of Realtors (NAR) reached a $418 million antitrust settlement that will significantly reshape how real estate commissions are handled—particularly the way buyer’s agents are compensated.

As a home seller, these changes may directly a ect how you list your home, negotiate o ers, and work with your real estate agent. This section breaks down what’s changing, why it matters, and how it may impact military and veteran sellers in particular.

10.1 Background: What the NAR Lawsuit Was About

For years, most home sellers paid commissions that were split between the listing agent (representing the seller) and the buyer’s agent. These commission rates were often negotiated in private, but displayed publicly on the MLS (Multiple Listing Service).

The lawsuit argued that this structure:

Artificially inflated commissions

Reduced competition

Prevented buyers from negotiating their agent’s fee directly

10.2 Key Terms of the NAR Settlement

E ective August 2024, the NAR settlement introduces several critical changes:

Commissions will no longer be displayed in the MLS

Sellers are no longer required to o er compensation to a buyer’s agent

Buyers must sign a written agreement with their agent before touring homes

Buyer agents may ask their clients (the buyers) to cover their commission directly—rather than the seller doing so

Tip: This means sellers are no longer automatically responsible for paying the buyer’s agent’s fee—unless they choose to do so as part of the negotiation.

10.3 What This Means for You as a Seller

You now have more flexibility—but also more responsibility—in deciding how to handle buyer agent commissions:

Option 1:

O er a buyer agent commission as a seller incentive

Helps attract more buyers who may not be able to pay out-of-pocket

May lead to a faster or smoother sale

Still negotiable and not required

Do not o er a buyer agent commission

May reduce interest from buyers using agents expecting seller-paid fees

Could limit access to VA buyers or first-time homebuyers with tight budgets

10.4 Can a Veteran Buyer Pay Their Agent's Commission?

Yes, as of this publication. The VA issued a circular to temporarily allow VA loan buyers to pay.

Tip: If you want to remain accessible to VA buyers, it’s important to discuss buyer agent compensation strategy with your real estate professional.

10.5 Transparency, Negotiation, and Written Agreements

The settlement shifts focus to direct, transparent agreements:

Buyers must now sign a written agreement outlining how their agent will be paid

Sellers should explicitly outline in their listing whether they are o ering buyer agent compensation

Agents must clarify who pays what—no more assumptions

Checklist: Commission Awareness for Sellers

Understand that o ering a buyer agent commission is now optional

Discuss with your agent whether o ering buyer compensation makes sense for your target buyer pool

Consider how this may impact VA buyers and first-time buyers

Make sure all compensation terms are clearly stated in your listing

Stay updated with local MLS and state-level rule changes following the settlement

Section 11: Receiving, Reviewing, and Negotiating Offers

From O er to Acceptance—Choosing the Right Path Forward

Receiving an o er on your home is exciting—but not all o ers are equal. Especially for military and veteran sellers, the o er that works best isn’t always the highest—it’s the one that best aligns with your financial goals, timeline, and unique military circumstances.

This section will help you understand how to compare o ers, navigate contingencies, use a seller net sheet to estimate your proceeds, and account for relocation, PCS, or transition timelines during negotiations.

11.1 What’s in a Purchase O er?

O er price

Financing type (VA, FHA, conventional, or cash)

Earnest money deposit (upfront commitment)

Contingencies (see below)

Closing timeline

Requests for seller concessions or credits (e.g., to cover closing costs or inspections)

Military Tip: If you’re operating under PCS orders or a transition deadline, make sure o er timelines match your move schedule.

11.2 Comparing Buyer Types

The type of financing a buyer uses can significantly impact the strength and speed of the o er:

A buyer’s o er typically includes: Buyer

Cash

VA Loan

FHA Loan

Conventional Loan

Fast, no lender delays, no appraisal Often lower o er; still inspect contingencies

No down payment needed; military-aligned buyer

May require repairs if MPR issues arise; appraisal must match price

Low down payment; flexible credit requirements May require more inspections or longer timelines

Often quick closing; strong if high down payment

May not o er closing help; more rate/credit sensitivity

VA sellers: Don’t overlook VA-financed o ers. VA buyers are often loyal, stable, and highly motivated to close.

11.3 Understanding Contingencies

Contingencies are conditions that must be met before the sale is finalized. Common types include:

Financing contingency – Buyer’s loan must be approved

Appraisal contingency – Home must appraise at or above sale price

Inspection contingency – Buyer can request repairs or cancel based on findings

Home sale contingency – Buyer must sell their current home before closing Title and HOA review – Allows buyer to exit if title/HOA documents reveal issues

Tip: Fewer contingencies typically mean less risk for you—but more leverage for the buyer.

11.4 Estimating Net Proceeds With a Seller Net Sheet

The o er price is only part of the story. What matters most is your net proceeds—what you walk away with after all expenses.

A Seller Net Sheet includes:

O er price

Mortgage payo

Real estate commissions (if applicable)

Title, escrow, or legal fees

Seller-paid buyer concessions or closing cost credits

Repair or inspection credits

Taxes or prorated HOA dues

11.5 Negotiating With Military Timing in Mind

If you’re active duty or transitioning, you may need to negotiate specific terms to match your schedule:

Delayed closing to allow for pack-out or relocation

Lease-back agreement (stay in the home temporarily after closing)

Flexible closing date based on when your new housing is ready Early closing if you need proceeds to buy at the next duty station

Tip: Make sure your real estate agent communicates these needs upfront and reflects them in countero ers.

11.6 Strategies for a Win-Win Negotiation

Checklist: O er Review & Negotiation Readiness

Section 12: Preparing for Appraisal and Inspection

Ensuring Your Home Stands Up to Scrutiny—And Stays on Track to Close

Once your home is under contract, the next big hurdle is passing the inspection and appraisal—two steps that often determine whether a sale closes on time, gets delayed, or falls through. For sellers working with military or VA buyers, this phase is especially important, as VA appraisals come with stricter property condition standards known as Minimum Property Requirements (MPRs).

Proper preparation can prevent last-minute surprises, costly negotiations, or unnecessary delays. This section walks you through everything you need to know.

12.1 Understanding the Two Key Evaluations

Inspection and appraisal serve di erent purposes:

Evaluation

Home Inspection

Appraisal

Conducted By Purpose

Identifies property condition and needed repairs

Confirms fair market value and checks livability

Independent inspector (hired by buyer)

Licensed appraiser (assigned by lender)

Tip: VA appraisals include a basic condition check—so even if the buyer waives an inspection, a VA appraiser may still flag issues that must be fixed.

12.2 VA Minimum Property Requirements (MPRs)

VA buyers can only purchase homes that meet the VA’s MPRs, which ensure that properties are safe, sound, and sanitary.

Common MPR red flags include:

Exposed wiring or missing handrails

Peeling paint on homes built before 1978 (lead-based paint risk)

Active roof leaks or signs of water intrusion

Non-functioning heating or major systems

Missing smoke detectors or broken windows

Standing water in crawlspaces or foundation damage

Unsafe stairs or decks

Tip: Even minor issues can delay a VA loan closing. Preparing ahead of time helps keep the deal on track.

12.3 Prepping for the Inspection

A pre-listing inspection or simple maintenance check can help you get ahead of buyer concerns. Focus on these areas:

Plumbing: Check for leaks under sinks and around toilets

Electrical: Replace broken outlets or light fixtures; secure wires

Roof: Address visible damage or leaks

HVAC: Make sure systems are clean and working

Windows/Doors: Ensure they open, close, and lock properly

Foundation: Repair visible cracks or moisture issues

Presentation counts: A well-maintained appearance reassures buyers and inspectors alike.

12.4 Handling Buyer Repair Requests

After the inspection, most buyers will submit a Request for Repairs—especially if safety issues or VA-required repairs are identified.

Your options as a seller include:

Agreeing to complete the repairs before closing

O ering a repair credit at closing (buyer handles repairs after purchase)

Declining non-essential repairs and negotiating only critical fixes

Walking away (only in rare or contentious cases)

Tip: For VA buyers, repairs required by the VA must be completed before closing. They can’t accept credits in lieu of fixing safety or livability issues.

12.5 Negotiating Repair Credits & Post-Close Fixes

O ering credits instead of handling repairs yourself can simplify logistics—especially if you’ve already relocated or are under time constraints.

Things to keep in mind:

Credits must be documented in the purchase agreement or addendum

VA buyers can accept credits for cosmetic issues, but not for anything related to habitability or MPRs

Some lenders have caps on how much credit can be given (e.g., 4% of loan amount for VA loans)

Consult your agent and lender before o ering a credit to ensure it complies with VA and loan guidelines.

12.6 Inspection & Appraisal Timeline

Typically, these steps occur within the first 7–14 days after o er acceptance:

Tip: Delays in repairs or appraiser availability can push closing back, so prompt response is key.

Checklist: O er Review & Negotiation Readiness

Conducted a visual walkthrough and minor fixes before listing

Reviewed VA MPR checklist and addressed any issues

Scheduled pre-listing inspection (optional but helpful)

Prepared utility access and clean spaces for appraiser/inspector

Reviewed buyer’s repair requests with my agent

Completed all required VA repairs before re-inspection

Considered repair credits (if appropriate) with lender guidance

Section 13: Closing the Sale

Crossing the Finish Line—With Military Precision

The closing process marks the final step in your home-selling journey. It’s when the property o cially transfers to the buyer, you receive your proceeds, and—if you’re active duty or transitioning—your next chapter begins.

Whether you're heading to a new duty station, preparing for civilian life, or downsizing post-retirement, a well-coordinated closing can ensure a smooth hando and minimize stress. This section covers everything you need to know.

13.1 Final Walkthrough and Delivering the Keys

Within 24–72 hours of closing, the buyer will conduct a final walkthrough to confirm:

Agreed-upon repairs are complete

The home is clean and in the same condition as when the o er was made

No personal items or debris remain

Systems (HVAC, appliances) are still operational

As the seller, you should:

Complete all repair work by this time

Leave the home clean, with floors swept and surfaces wiped

Remove all personal items unless otherwise agreed (leave owner’s manuals, remotes, garage openers)

Leave the keys, mailbox keys, and any codes in a labeled envelope or digital file for your agent or title rep

Tip: If you're already relocated, coordinate with your agent or property manager to finalize key delivery and cleanup.

13.2 Understanding Closing Disclosures and Final Numbers

Your settlement agent or escrow o cer will provide a Closing Disclosure (CD) at least 3 business days before closing. This document outlines:

Final sale price

Mortgage payo amount

Commissions and fees

Taxes and prorated HOA dues

Credits to the buyer

Your total net proceeds

Tip: Review your net sheet (Appendix C) alongside the Closing Disclosure to ensure all expected amounts match.

Your proceeds may be:

Sent by wire transfer

Issued as a certified check

Directed to your next home purchase (if buying concurrently)

Military Tip: Always confirm wire instructions with your escrow company by phone—wire fraud targeting military sellers is on the rise.*

13.3 Utility Transfers and Final Readings

Coordinate utility shutdown or transfer to avoid extra charges—or service disruption for the buyer.

Before closing:

Contact gas, electric, water, trash, and internet providers

Schedule final meter readings

Confirm any auto-pay accounts are stopped

Leave a note for the buyer with provider names and contact info

Tip: Aim to schedule utility cuto /transfer for closing day or 1 day after—just in case of delay.

13.4 PCS or Relocation Coordination

If you’re moving as part of a PCS, transition, or cross-country relocation:

Provide your agent with your forwarding address for any closing mail or tax documents

Confirm POA documents are in place if you’re not attending closing

Arrange for movers/TMO to pack and ship remaining belongings

Have temporary housing or lodging arranged if closing does not align perfectly with your departure

OCONUS movers: Coordinate with your embassy or installation housing o ce for property transfer confirmation if needed.

13.5 After Closing: What Happens Next?

Once you’ve signed documents and the title has recorded:

You are no longer legally responsible for the property

You should receive your proceeds within 24–48 business hours

Your mortgage company will send a paid-in-full letter

The county will update property ownership records

You should store your final documents for tax and financial reference

Tip: Keep your Closing Disclosure, settlement statement, and deed in a secure location for at least 7 years.

Checklist: Seller Closing Day Readiness

Completed all buyer-requested repairs

Scheduled and passed final walkthrough

Reviewed and approved Closing Disclosure

Arranged key delivery, garage remotes, and security codes

Scheduled final utility readings and service cuto /transfer

Provide escrow agent with wire instructions or mailing address

Coordinated PCS/transition timing with agent and movers

Collected all documents for records and taxes

Section 14: After the Sale – What’s Next?

From Closing Day to New Beginnings

Congratulations—you’ve successfully sold your home. Whether you’re settling into civilian life, reporting to your next duty station, or moving closer to family, there are still important steps to complete after closing.

This section outlines what military and veteran home sellers need to do after the sale is final—from restoring your VA loan entitlement to organizing your records and accessing relocation or transition benefits.

14.1 Restoring Your VA Loan Entitlement

If you used a VA loan to purchase the home you just sold, you may be eligible to restore your VA entitlement—making you eligible to use the VA loan again for a future home purchase.

To fully restore your entitlement:

The home must be sold, and The VA loan must be paid in full at closing

Once these conditions are met, submit:

VA Form 26-1880 (Request for a Certificate of Eligibility)

Proof of property sale (closing statement or HUD-1)

Payo documentation (from your lender or title company)

Tip: Mail the form and documents to your Regional Loan Center or apply online through the VA's eBenefits portal.

Note: Entitlement restoration is not automatic. You must request it to reuse your benefit for a new purchase.

14.2 Document Storage & Post-Sale Recordkeeping

Keep all documents related to the sale in a secure, easy-to-access location. You may need them for taxes, VA restoration, or proof of homeownership history.

Essential post-sale documents include:

Final Closing Disclosure and ALTA Settlement Statement

Deed transfer and record of sale

Mortgage payo confirmation or satisfaction letter

Property tax documents or proration summaries

Receipts for repairs or closing cost credits

POA and relocation orders (if applicable)

Proof of capital gains exemptions or tax filings

Tip: Use a labeled binder, encrypted USB, or secure cloud storage for safekeeping. Retain for at least 7 years.

If your move is part of a PCS, separation, or retirement, you may be eligible for reimbursement of certain costs.

For Active Duty PCS Moves - You may receive:

Dislocation Allowance (DLA)

Personally Procured Move (PPM) reimbursements

Temporary Lodging Expense (TLE)

Storage reimbursements for household goods

Mileage or airfare to the new duty station

Tip: File through your installation’s Transportation O ce (TMO or JPPSO). Keep receipts and follow timelines

For Transitioning Servicemembers - If you’re separating or retiring:

You may receive a final move benefit to a location of your choice (within 180 days of separation or 1 year for retirees)

Transition assistance grants may be available from service branches or nonprofits

VA Vocational Rehab (VR&E) participants may get relocation funding

Tip: Consult with your Transition Assistance Program (TAP) counselor for help accessing these benefits.

14.4 Tax Planning and Capital Gains

Most military and veteran sellers qualify for a capital gains tax exclusion on the sale of a primary residence:

Excludes up to $250,000 (single) or $500,000 (married) in gains

You must have lived in the home 2 of the past 5 years

Military Exemption: If on active duty and assigned elsewhere, you may suspend that 5-year window for up to 10 years

Tip: File IRS Form 8949 and Publication 523 when reporting your home sale. Always consult a tax advisor—especially if you rented out your home at any point.

Checklist: Post-Sale Wrap-Up

Submitted VA Form 26-1880 for entitlement restoration

Secured all closing and sale-related documents

Notified USPS and financial institutions of address change

Scheduled and tracked relocation reimbursements (PCS or retirement)

Contacted tax advisor to confirm capital gains reporting

Evaluated next housing options (buy again, rent, etc.)

Enrolled in VA benefits or civilian programs if applicable

Section 15: Consumer Protection for Military Sellers

Defend Your Home—and Yourself—Against Fraud

Military families and veterans are among the most targeted groups for real estate-related scams and financial fraud. Whether you're selling your home while deployed, relocating during a PCS, or transitioning to civilian life, scammers may see your mobility and trust as vulnerabilities to exploit.

This section provides essential guidance to help protect yourself, your finances, and your property throughout the home-selling process.

15.1 Scams That Target Deployed or Remote Sellers

Military sellers—especially those overseas or operating under Power of Attorney (POA)—face heightened risk from fraudsters impersonating buyers, agents, or service providers.

Common real estate scams targeting military sellers:

Scam Type

Fake Buyer or Investor Scam

Wire Transfer Fraud

Phishing Impersonation

Fake Power of Attorney or Notary

What to Watch For Description

Scammer claims to be a cash buyer or investor o ering quick close, then asks for personal info or fees upfront

Criminal intercepts or spoofs legitimate wire instructions to divert your proceeds

Scammer poses as your agent, title o cer, or lender to steal sensitive info

Someone presents forged documents to try to take control of your transaction or title

Too-good-to-be-true o ers, refusal to speak by phone, poor grammar, insistence on email only

Last-minute wire changes, unfamiliar email addresses, pressure to act quickly

Misspelled names, incorrect contact details, requests for financial information

Verify all legal documents and confirm notary credentials before accepting

Tip: According to the FTC, military consumers reported over 100,000 fraud cases in 2023 alone—real estate and financial fraud among the top five.

Before engaging with any potential buyer, agent, or vendor, do your due diligence

Verifying Buyers:

Ask for pre-approval letters from a legitimate lender

Confirm their buyer’s agent is licensed and known to your agent

Be cautious of out-of-area or overseas buyers who communicate only by email and avoid phone or video calls

Avoid buyers who ask you to pay for reports, inspections, or processing fees upfront

Verifying Agents and Service Providers:

Confirm real estate licenses through your state’s real estate licensing board

Search names in Better Business Bureau (BBB) and CFPB complaint database

Validate escrow companies and title agents directly via phone using known business numbers—never trust contact info from an unsolicited email

Check contractor or repair licenses if dealing with pre-listing services

Tip: Use a MVP Heroes Housing Network agent whenever possible—these professionals are vetted and trained to protect military home sellers.

15.3 Secure Communication & Digital Hygiene

Use secure email and avoid sending sensitive documents (ID, bank info) over unsecured channels

Confirm all wire transfer instructions by phone using a number you trust—not one provided in an email

Enable two-factor authentication on your email and financial accounts

Avoid conducting real estate business using public Wi-Fi or unsecured connections

Tip: Many scams begin with a hacked email account—stay vigilant, especially as closing day approaches.

15.4 How to Report Real Estate Fraud or Suspicious Activity

If you believe you’ve been targeted or victimized, act quickly.

Report scams to:

Your real estate agent and title/escrow o cer immediately

Consumer Financial Protection Bureau (CFPB): consumerfinance.gov/complaint

Federal Trade Commission (FTC): ReportFraud.ftc.gov

VA O ce of Inspector General (if VA loan-related): vaoig.gov

Local law enforcement and your installation's legalo ce (if active duty)

Military-specific help:

Military Consumer Hotline via FTC: 1-877-382-4357

Armed Forces Legal Assistance Program (AFLAP): Use legalassistance.law.af.mil to locate a legal o ce

Checklist: Post-Sale Wrap-Up

Verified all buyers and agents through trusted channels

Refused to share sensitive data without confirmation

Reviewed all wire instructions by phone before transferring funds

Stored closing and financial documents securely

Enabled email security and monitored for phishing attempts

Reported suspicious contact or attempted scams promptly

Section 16: Real Estate Savings with the MVP Heroes Housing Network

What is the MVP Heroes Housing Network?

The MVP Heroes Housing Network (MVPHHN) is a national initiative powered by the Veterans Association of Real Estate Professionals (VAREP). It connects military and veteran heroes with a trusted team of certified real estate, lending, and business professionals—known as MVP Ambassadors—who are trained to understand and serve your unique needs throughout the homebuying process.

Who Qualifies?

The program is open to:

Active-duty servicemembers

Veterans of all eras

Reservists and National Guard

Gold Star and surviving spouses

To be eligible for MVP program benefits, you must:

Register at www.mvphhn.org

Complete the onboarding process

Connect with your local MVP team

Be represented at closing by an MVP Real Estate Ambassador

For additional savings, work with an MVP Lender and MVP Business Ambassadors

Real Rewards Disclosure

Post-closing payments are not available in Alabama, Alaska, Iowa, Kansas, Mississippi, Missouri, Oklahoma, Oregon, Tennessee, and Louisiana. However, a credit at closing is permitted in all 50 states. Actual savings vary based on the services used, home price, property type, and commission structure.

The MVP Di erence

The only nonprofit HUD-approved Veteran Service Organization focused on homeownership MVP Ambassadors are vetted, trained, and certified

A portion of each transaction helps fund programs for heroes in need

We advocate for military and veteran housing rights in Washington, D.C. Your MVP Ambassador will disclose all available savings in writing—no hidden fees, no surprises. We’ve walked in your boots. We’ve got your six. And we’ll help you find your way home.

Appendix A: Home Prep & Staging Checklist

Get Your Home Market-Ready With Confidence

Use this checklist to ensure your home is clean, safe, and appealing to buyers—including those using VA loans, which require that properties meet certain minimum condition standards (MPRs).

General Cleaning & Decluttering

Remove excess furniture and personal décor

Deep clean all floors, windows, baseboards, and fixtures

Clear countertops, closets, and surfaces

Eliminate odors (pets, smoke, food)

Wash windows (inside and out)

Touch up scu ed paint or dirty walls

Kitchen & Bathrooms

Clean all appliances inside and out

Organize cabinets and drawers

Scrub sinks, showers, tubs, and toilets

Repair dripping faucets or loose handles

Replace worn caulk or grout

Remove personal items from countertops

Minor Repairs & Maintenance

Fix leaky faucets, squeaky doors, and loose railings

Replace burned-out lightbulbs and broken fixtures

Repair cracked tiles, torn screens, or broken windows

Confirm smoke detectors and CO alarms are working

Service HVAC, water heater, and appliances

Ensure doors and windows open, close, and lock properly

Exterior & Curb Appeal

Mow lawn, trim hedges, and weed garden beds

Clean gutters and downspouts

Sweep porch, walkway, and driveway

Power wash siding and walkways (if needed)

Touch up chipped exterior paint

Stage entryway with a welcome mat or small plants

Military-Specific Considerations

Optional Staging Touches

Add neutral bedding and throw pillows

Use mirrors or lamps to brighten dark spaces

Set dining table or add fresh flowers

Create cozy reading nook or o ce corner

Use neutral scents (avoid heavy candles or sprays)

Final Pre-Listing Check

Scheduled pre-listing walkthrough with your agent

Identified and addressed any potential VA MPR issues

Home is clean, decluttered, and photo-ready

Entryway, yard, and front door are welcoming

Lockbox or access plan in place for showings

Remove military gear, uniforms, name plates, and awards from view

Store documents or items with personally identifying information (PII)

Leave instructions for showings if property will be vacant during PCS

Confirm utilities will remain on for appraisal and inspections

Leave owner’s manuals, remotes, and keys labeled for new owner

Appendix B: PCS Seller Coordination Checklist

A Step-by-Step Timeline for Selling During a PCS Move

Selling a home under PCS (Permanent Change of Station) orders adds urgency and complexity. Use this checklist to stay on schedule and avoid costly delays.

PCS Orders Drop – 60–90 Days Out

Review your PCS report date and calculate time to sell

Notify your real estate agent and discuss timelines

Schedule initial agent walkthrough and pricing analysis

Begin decluttering and packing non-essentials

Request pre-listing repair quotes (if needed)

Contact your installation’s TMO/JPPSO o ce for moving coordination

Home Listing – 30–60 Days Out

Finalize staging, cleaning, and listing photography

Set showing schedule around pack-out/move-out

Secure POA documents if you’ll be unavailable for closing

Identify utility cuto or transfer dates

Review relocation benefits (DLA, TLE, PPM, etc.)

Move-Out – 15–30 Days Out

Confirm buyer timeline and projected closing date

Leave keys, remotes, appliance manuals in labeled folder

Ensure utilities remain on for appraisal and inspections

Coordinate cleaning or yard services if leaving before close

Set up mail forwarding with USPS

After Closing

Confirm proceeds have been wired to correct account

Store all closing and PCS paperwork securely

File for any relocation reimbursements (e.g., PPM)

Contact your agent with your new address for tax and VA correspondence

Appendix C: VA MPR (Minimum Property Requirements) Readiness Checklist

The Department of Veterans A airs requires that all homes financed with a VA loan meet certain Minimum Property Requirements (MPRs). These are designed to ensure the home is safe, sound, and sanitary. Use this checklist to avoid delays during the appraisal process.

Safety & Functionality

All electrical outlets and lights are operational

No exposed wiring or open junction boxes

Smoke detectors installed on each level and in sleeping areas

Carbon monoxide detectors installed (where required by state law)

Handrails secure on stairways or steps with 3+ risers

Windows open, close, and lock properly

Exterior doors are secure and weather-sealed

Structural & Systems

Roof shows no active leaks or sagging

HVAC system functions properly (heating is required, AC not mandatory)

Water heater is installed safely and up to code

Plumbing is free of leaks and drains operate properly

No major cracks in foundation or signs of shifting

Crawl spaces and basements are dry and accessible

Sanitary & Livability

Home is free of pest infestations

No evidence of mold, mildew, or water damage

Bathrooms and kitchen are operational (sink, toilet, tub/shower)

Functional stove and space for refrigerator (if not provided)

Paint is intact—especially in homes built before 1978 (no peeling paint)

Exterior & Site Conditions

No excessive wood rot, siding damage, or broken steps

Yard is clear of hazards (open wells, broken glass, debris)

Gutters and downspouts are attached and working

Detached garages, sheds, or fences are structurally sound

No standing water near foundation or crawlspace

Appendix D: Offer Review & Negotiation Checklist

Compare, Clarify, and Counter With Confidence

Use this checklist to evaluate each o er beyond price and choose the best path forward.

O er Review

Reviewed buyer’s financing type (VA, FHA, conventional, cash)

Evaluated down payment and earnest money

Noted included or excluded contingencies (inspection, appraisal, sale of another home)

Confirmed buyer pre-approval or proof of funds

Aligned buyer's closing timeline with your PCS or transition schedule

Checked request for seller concessions or closing cost credits

Negotiation Strategy

Completed seller net sheet for each o er

Identified repairs or credits that may be requested

Prepared countero er strategy with agent

Prioritized o ers from VA/hero-aligned buyers if mission-aligned

Communicated accepted o er terms in writing and on time

Appendix E: Closing Day Checklist

Document Retention

Saved a digital and printed copy of:

Final Closing Disclosure

Mortgage payo confirmation

Warranty/repair receipts

Deed and settlement statement

Stored all docs securely (paper + cloud or encrypted USB)

Financial Follow-Up

Verified proceeds were received correctly

Filed relocation or transition reimbursements (PCS, TLE, PPM, etc.)

Initiated VA loan entitlement restoration (VA Form 26-1880)

Scheduled meeting with tax advisor for capital gains reporting

Updated VA eBenefits and lender records with new address

Appendix F: Target Buyers Who Serve—and Honor Their Mission

Messaging & Presentation

Included “VA financing welcome” in listing

Highlighted home’s proximity to bases, hospitals, schools, or precincts

O ered seller-paid concessions (especially valuable to VA buyers)

Noted flexible closing or rent-back options (important for relocating heroes)

Promotion Channels

Shared listing with MVP Heroes Housing Network

Posted on MilitaryByOwner, PCSgrades, or military Facebook groups

Partnered with Real Estate Ambassador a liated with the MVP Heroes Housing Network

O ered print flyers or one-pagers to veteran services o ces or unions

Appendix G: VA Entitlement Restoration Guide

This guide explains how to restore your VA loan entitlement after selling a property financed with a VA loan. Restoration is essential if you plan to reuse your VA loan benefit to purchase another home.

1- When Can VA Entitlement Be Restored?

When a VA-financed home is sold and the loan is paid in full

When a prior VA loan was assumed by another veteran who substituted their own entitlement

One-time exception: If you’ve paid o a VA loan but still own the home, you may restore your entitlement once (one-time restoration only)

2- Required Documents for Entitlement Restoration

VA Form 26-1880 (Request for Certificate of Eligibility)

Copy of the Closing Disclosure or HUD-1 showing loan payo and property sale

Mortgage payo statement (if separate from closing docs)

Proof of property sale (e.g., recorded deed or settlement statement)

How to Submit Your Request

Option A: Online via eBenefits (www.ebenefits.va.gov)

Log in to your eBenefits account

Navigate to 'Manage Your VA Benefits' > 'Housing' > 'Certificate of Eligibility' Upload VA Form 26-1880 and supporting documents

Option B: By Mail

Send completed packet to your VA Regional Loan Center (find yours at www.va.gov/housing-assistance/home-loans/contact)

Option C: Through Your Lender

Many VA-approved lenders can request entitlement restoration on your behalf electronically https://www.va.gov/housing-assistance/home-loans/contact http://www.ebene ts.va.gov/

Appendix H: VA Loan Seller FAQ Sheet

This FAQ sheet addresses common questions from home sellers about VA loans, especially when selling to a veteran or active-duty buyer. Understanding how VA financing works can help you make informed decisions, avoid delays, and support military buyers.

1- Can I sell my home to a buyer using a VA loan?

Yes. VA loans are guaranteed by the Department of Veterans A airs and are available to eligible servicemembers, veterans, and some surviving spouses.

2- Will I have to pay extra costs because the buyer is using a VA loan?

Not necessarily. VA buyers cannot pay certain 'non-allowable fees,' which means the seller or lender must cover them. However, these costs are typically minimal and negotiable as part of the o er.

3- Will my home need to meet special inspection standards for a VA loan?

Yes. VA loans require the property to meet Minimum Property Requirements (MPRs), which ensure the home is safe, sound, and sanitary. These are assessed during the VA appraisal—not a separate VA inspection.

4- What happens if the VA appraisal comes in lower than the sale price?

The buyer may renegotiate the price, cover the di erence in cash, or walk away if the value gap can't be resolved. You can also appeal the appraisal through a Reconsideration of Value (ROV) process.

5- How long does it take to close with a VA loan?

On average, VA loans close in about 30–45 days, similar to conventional loans. Working with an experienced agent and lender helps ensure a smooth process.

6- Do I have to accept a VA loan o er?

No, but it's illegal to discriminate against VA buyers solely because they are using a VA loan. Evaluate each o er on its full terms—VA buyers are often well-qualified.

7- Will the VA do an inspection?

No. The VA does not perform home inspections. However, the VA appraisal will review the property's basic condition and flag any safety or livability concerns. Buyers may still hire a private home

Appendix I: Veteran and Military Legal Aid Contacts

This appendix provides national and regional legal aid resources for military members, veterans, and their families. These organizations can assist with housing issues, real estate transactions, landlord-tenant disputes, consumer protection, and Power of Attorney (POA) matters.

Website: https://www.militaryprobono.org

Description: Provides free legal help to junior-enlisted, active-duty military personnel referred by JAG attorneys. American Bar Association (ABA) Military Pro Bono Project

Website: https://legalassistance.law.af.mil

Description: Find legal assistance o ces for all service branches by ZIP code or base. Assistance includes real estate, POAs, and civil legal matters. Armed Forces Legal Assistance (AFLA)

Website: https://www.statesidelegal.org

Description: A nationwide resource connecting veterans and military families to legal self-help tools and pro bono programs. Stateside Legal

VA O ce of General Counsel

Website: https://www.va.gov/ogc

Description: Provides information about legal services related to VA benefits and helps with VA-accredited attorney and agent contacts.

Website: https://www.lsc.gov/what-legal-aid/find-legal-aid

Description: Federally funded nonprofit that provides legal aid to low-income individuals, including veterans, across all 50 states. Legal Services Corporation (LSC)

National Veterans Legal Services Program (NVLSP)

Website: https://www.nvlsp.org

Description: Provides legal representation to veterans seeking benefits and appealing VA decisions.

Website: https://www.vetsprobono.org

Description: O ers free legal assistance in federal appeals of VA claims. The Veterans Consortium Pro Bono Program

Military OneSource Legal Resources

Website: https://www.militaryonesource.mil/confidential-help/legal-assistance

Description: Access to free legal consultations, document review, and referrals for active-duty, Guard, Reserve, and their families.

National Guard Legal Assistance

Website: https://www.nationalguard.com/legal-assistance

Description: O ers legal services to Guard members including real estate, family law, and housing matters.

Smart. Strategic. Sold.

"We got PCS orders with just eight weeks to move. This guide gave us a game plan and checklists that kept us one step ahead the whole way."

— Sgt. Marcus R., U.S. Army

"I was retiring after 22 years of service, and selling felt overwhelming. This broke everything down in plain terms and helped me feel in control."

"I was deployed when our home went on the market. Having this guide—and a realtor who understood military life—made all the di erence."

— Lt. Jake M., U.S. Navy

"After transitioning out of the Marines, I had no clue how to sell a house. This guide was like having a mentor on standby—it answered every question I had."

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