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New International New International Student Handbook Student Handbook

A HEARTY WELCOME TO TO THE THE ROADRUNNER ROADRUNNER COMMUNITY! COMMUNITY!

A HEARTY WELCOME

Table of Contents 4 INTRODUCTION

22 CITY LIFE

4 Who are we? 5 Meet the team

22 Shopping around campus 22 Day cares around campus 23 Social Security Number (SSN) 23 City Transportation 24 Driver's License/Texas ID Card

6 CHECKLISTS 6 Before Arriving in the US 7 Travel Checklist 9 After Arriving in the US

10 SIGNATURE WELCOME EVENTS 10 International Student Orientation 10 International Student Welcome Social 10 International Student Success Series

11 IMMIGRATION 101 11 Understanding and Maintaining my Visa Status (F1 and J1) 12 Working Eligibility 14 Immigration 101 - Summarized! 15 Health Insurance

16 SCHOLARSHIPS 16 Financial Aid 16 Outside Scholarships

17 ARRIVING IN THE USA 17 Student Materials (ID, Accounts, Email) 19 Opening a bank account (Without SSN) 20 Phone Plan 21 Housing

25 CAMPUS LIFE 25 Student Resources & Services 28 Wellbeing Services 29 Athletics 30 Campus Police Department 31 On Campus Dining/Meal Plans

32 PATHWAYS TO SUCCESS 32 Academic Resources 36 Career Resources

39 GET INVOLVED 39 International Student Engagement (ISE) Events 40 UT San Antonio Events

41 USEFUL LINKS 41 Free Software for Students 41 Avoiding Scams 41 Campus Map & Virtual Tour

42 CONNECT WITH US

Introduction We’re excited to have you join us! We know that studying in a new country can be both exhilarating and challenging. That’s why our team is here to support you, celebrate your successes, and help you thrive. In this handbook, you’ll find essential information about campus life, immigration support, cultural adjustment, academic resources, and ways to get involved. Please note, clicking on all hyperlinks will open in a new window. Example: Global Initiatives . We hope this handbook aids you in your BOLD journey. So, take a deep breath, dive in, and know that you’re not alone. We’re so glad you’re here! Warm regards, Global Initiatives

Who are we? Global Initiatives builds strategic international partnerships and provides resources and services across the campus for international engagement in support of student success, research, and innovation. Whether you need advising, aid navigating rules and regulations of attending university in the United States or wish to stay connected and engaged on campus, we can help! Schedule an appointment via International Students Portal

Meet the Team Leadership

Lisa J. Montoya, Ph.D. Vice Provost & Senior International Officer

Rhonda Waller, Ed.D. Assistant Vice Provost for Global Initiatives

Phone: (210) 458-7211 Email: Lisa.Montoya@utsa.edu

Phone: (210) 458-7241 Email: rhonda.waller@utsa.edu

International Student & Scholar Services Ashley Wallace Director, International Student & Scholar Services (ISSS) Phone: (210) 458- 8510 Email: ashley.wallace@utsa.edu Rebekah Golla Senior International Student & Scholar Services (ISSS) Advisor

Uriel Laguna International Student and Scholar (ISSS) Advisor

Phone: (210) 458-7202 Email: rebekah.golla@utsa.edu

Phone: (210) 458-7261 Email: uriel.laguna@utsa.edu

International Student Engagement Shanaya Dsilva International Student Engagement Coordinator Phone: (210) 458-5801 Email: shanaya.dsilva@utsa.edu

Global Initiatives Team

Checklists

Before Arriving in the US

Request Your I-20 (F-1) or DS-2019 (J-1) through the International Student Portal.

Verify enrollment in UT San Antonio health insurance plan or submit a waiver.

Pay the SEVIS I-901 Fee online after receiving your I-20 or DS2019. *Note, not applicable for students with an already active SEVIS record.

Read Housing Handbook. Secure either an on-campus or an offcampus option.

Apply for your Visa: Schedule a visa interview at your local U.S. Embassy

Plan Your Travel. Book a flight to San Antonio International Airport (SAT), arriving no earlier than 30 days before your program start date.

Prepare for your Visa Interview. Gather documents and complete the DS-160 form as outlined in the UT San Antonio Visa Guide.

All international students must register for the in-person International Student Orientation. Check your UT San Antonio email or the website for details.

Complete Required Vaccinations. If under 22, get the meningitis vaccine and submit proof to the UT San Antonio Registrar.

Undergraduate/Transfer students must complete mandatory online New Student Orientation. Graduate students view your Orientation schedule.

Schedule a TB Test with Wellness 360

Travel Checklist Travel Arrangements and Airport Tips Book Your Flight Early: Aim to arrive at San Antonio International Airport (SAT), 13 miles from UT San Antonio’s Main Campus, at least one day before your program start date (check your I-20/DS-2019). As an F-1 student, enter the U.S. no earlier than 30 days before the program start date. Late arrivals may be denied entry into the country. Compare airlines for baggage allowances (typically 20–23 kg or 45–50 lb for checked luggage) and book early to avoid high costs. Airport Arrival: Arrange taxis/rideshares (e.g., Uber, Lyft) from SAT. Have your accommodation address ready (e.g., residence hall or off-campus housing). Housing Move-In: Confirm your move-in date and time via the housing confirmation email from UT San Antonio Housing or off-campus housing you signed a lease with.

Essential Documents Keep these in your carry-on for immigration and check-in: Valid passport and F-1/J-1 visa. I-20 (F-1) or DS-2019 (J-1), issued by UT San Antonio. SEVIS I-901 fee payment receipt (fmjfee.com). UT San Antonio acceptance letter. Financial proof (e.g., bank statements, scholarship letters). About $400 in U.S. dollars for initial expenses (e.g., food, transport).

Packing Checklist Pack light - you’ll carry it! Check airline baggage limits (typically 20–23 kg for checked luggage; strict hand luggage rules). Clothing: Light, layer-able items for San Antonio’s warm climate (average temperatures in Fall: 85°F/29°C; In Spring: 54–86°F / 12–30°C; In Summer 96.6°F/35.9°C). One formal outfit for events; an umbrella for rain. Electronics: Adapter plug for 110/125V U.S. outlets; surge protector (required for residence halls). Optional: Ethernet cable (faster internet) or coaxial cable (for TV in residence halls). Note: Extension cords and cheap power strips are banned in residence halls. Personal Items: Photos, books, or cultural items (e.g., national dress) to feel at home. Small mementos or gifts to share your culture with new friends. Preparing a First-Aid Kit and Medical Records First-Aid Kit: Bring a basic kit with: Bandages, antiseptic wipes, pain relievers (e.g., ibuprofen) Personal medications (with prescriptions) Medical Records: Carry copies of: Vaccination records Prescriptions and allergy details Health insurance information Luggage Tip: Label all bags with your full name and UT San Antonio accommodation address. Prepare with a packing & moving checklist.

After Arriving in the US Complete Immigration Check-In. Within 72 hours of arrival, login to the International Student Portal, select option 3. Upload a copy of passport, visa, I-20 (F1), DS-2019 (J1), I-94 form, and local U.S. address.

Confirm class enrollment. Verify your schedule in your myUTSA account and meet with your advisor to ensure fulltime enrollment.

Clear Academic Holds. Check your myUTSA Account for holds (e.g., advising, immunization). Resolve them via One Stop to enable registration.

Complete Tuition Payments. Pay tuition and fees via RowdyPay through your myUTSA Account to confirm enrollment.

Attend International Student Orientation (for all new F-1 and J-1 students). RSVP link sent to your UT San Antonio Student email or check the website.

Get Your UT San Antonio ID Card. Bring a governmentissued photo ID (driver's license, passport, military ID, etc.) and your Banner ID number to Campus Services.

Understand Maintaining F1/J-1 Status requirements. More information in the ‘IMMIGRATION 101’ section of this guidebook!

Apply for a VIA U-Pass after arriving in San Antonio to use the VIA bus and VIA-link.

Signature Welcome Events International New Student Orientation

Your official start at UT San Antonio, designed to help you settle in and understand key campus resources. Join us for a day long orientation, resource fair, with free breakfast and lunch. Check out all details and sign up via the link on our website.

International Student Welcome Social

Celebrate your arrival with a fun, relaxed social event! Meet our mascot, Rowdy, connect with other international students, enjoy activities, food and lots of goodies! Check out all details and sign up via the link on our website.

International Student Success Series Five workshops, once a week, featuring campus experts to help you thrive academically, socially, and professionally. Learn with lunch and refreshments. Check out all details and sign up via the link on our website.

Immigration 101 Understanding and Maintaining my Visa Status (F1 and J1) Full-Time Enrollment: Register for a full course load each fall and spring semester (12 hours for undergraduate students and 9 hours for graduate students). A maximum of 3 credit hours can be taken online. Degree Progress: Make normal progress toward completing your degree program Valid Passport: Ensure your passport remains valid for at least six months beyond your intended stay. Address Updates: Report any changes in your U.S. address or academic program to ISSS within 10 days via the ISSS Portal. Avoid Unauthorized Work: Only engage in employment permitted under your visa status (noted on p.2 of your I-20. Failure to comply may jeopardize your visa status, affecting your ability to study, work, or travel.

Minimum Course Load Requirements F-1 and J-1 students must enroll full-time during the fall and spring semesters to maintain visa status. Undergraduate Students: Enroll in at least 12 credit hours per semester. At least 9 credit hours must be inperson or hybrid (e.g., face-to-face, hybrid formats like FF, H1, H2, HB, or ID). Maximum of 3 credit hours can be taken online (e.g., Online Asynchronous (OA), Online Hybrid (OH), or Online Synchronous (OS)) per 12 credit hours. Graduate Students: Enroll in at least 9 credit hours per semester. At least 6 credit hours must be inperson or hybrid. Maximum of 3 credit hours can be taken online per 9 credit hours.

Summer Enrollment: Optional unless your I-20/DS-2019 program start date is in summer, requiring full-time enrollment for that session. Exceptions: Reduced course loads may be approved by ISSS for specific reasons (e.g., first semester, final semester, medical issues). Consult ISSS before dropping below full-time. All courses must count toward your degree program.

Working Eligibility On-campus Employment

Eligibility: No special authorization is required for on-campus work at UT San Antonio or affiliated services (e.g., UT San Antonio Bookstore, Dining Services). However, if you do not already have a Social Security Number (SSN), you will need to apply for one after receiving a job offer. Hours: Up to 20 hours per week during fall and spring semesters. Full-time (up to 40 hours per week) during official school breaks (e.g., summer, spring break, winter break). Start Date: New or transfer students may begin work up to 30 days before their program start date on the I-20/DS-2019. Restrictions: Work must cease after program completion. Process: Apply for jobs via Handshake and ensure good academic standing.

Working Eligibility Off-campus Employment Off-campus work requires prior authorization through Curricular Practical Training (CPT) or Optional Practical Training (OPT), both managed by ISSS. Curricular Practical Training (CPT):

Optional Practical Training (OPT):

Purpose: For off-campus employment integral to your curriculum, such as internships or cooperative education programs directly related to your major.

Purpose: Temporary employment to gain practical experience in your field, available pre- or postcompletion of your degree.

Eligibility: Typically requires one academic year in F-1 status, a job offer, and enrollment in a related course. Restrictions: Full-time CPT for 12 months or more eliminates eligibility for post-completion OPT. Application: Consult ISSS and apply via the International Student Portal.

Eligibility: Requires application to U.S. Citizenship and Immigration Services (USCIS) and an Employment Authorization Document (EAD). Types: Pre-Completion OPT: Parttime during studies. Post-Completion OPT: Fulltime after degree completion, with a 24-month STEM extension for eligible fields. Application: Submit requests via the International Student Portal.

Immigration 101 - Summarized!

Requirement

Undergraduate

Graduate

Minimum Credits

12 credit hours during Fall/Spring

9 credit hours during Fall/Spring

In-Person/Hybrid

Minimum of 9 credit hours

Minimum of 6 credit hours

Online Courses

Maximum of 3 credit hours during Fall/Spring

On-Campus Work

20 hours/week (semester); 40 hours/week (breaks)

Off-Campus Work

CPT/OPT with ISSS approval

Health Insurance Health Insurance Options and Requirements (F1 and J1) Mandatory Coverage: All international students are required to have health insurance to protect from unexpected and unwanted medical costs. You may choose to do one of the following: Enroll in the UT San Antonio-endorsed plan (automatically billed unless waived). Provide proof of comparable coverage (e.g., government-sponsored plans). Submit proof of alternative insurance by the deadline to waive the UT San Antonio plan. Vaccination and Medical Check-Up Guidelines Required Immunizations: Tuberculosis (TB) Screening: Recommended in the U.S.; schedule with Wellness 360 at 210-458-4142. Complete the TB Screening Form before your appointment. Alternatively, bring proof of screening from another provider. Meningitis Vaccine (if under 22 years old): Recommended in the U.S.; schedule with Student Health Services at 210458-4142. Complete the Meningitis Vaccine Form. Submit Documentation: Email proof of TB screening and/or meningitis vaccine to wellness360@utsa.edu.

Scholarships UT San Antonio Scholarships: Explore options at the Scholarship Hub including the Scholarship Hub’s General Application.

Financial Aid International students do not qualify for federal aid (and are not eligible for the FAFSA). To assist international students with their educational costs, UT San Antonio participates in two programs (International Student Grant and The Good Neighbor Scholarship) that international students may apply for to receive funding. Check out both program details on the financial aid website.

Outside Scholarships Outside Scholarships: Search online for awards that fit your profile.

Pro Tip: Start early; deadlines sneak fast. Check for new scholarships regularly!

Arriving in the USA

Student Materials (ID, Accounts, Email) ID Card You can complete the process of getting your UT San Antonio ID card either in person or online. In person Bring a government-issued photo ID (driver's license, passport, military ID, etc.) and your Banner ID number to Campus Services. Online Visit https://myutsacard.utsa.edu Sign in with your myUTSA ID and your passphrase. Click on Submit ID Photo, and follow the onscreen instructions. Your photo must meet the UTSACard photo requirements. After submitting your request, you will receive a follow-up email with further instructions. Be sure to respond to this email as soon as you receive it in order for your card to be processed and mailed in a timely manner.

myUTSA Account myUTSA is your gateway to vital information regarding your student life at UT San Antonio. You will use myUTSA to keep your personal information updated, register for classes, view grades, order transcripts, and view your bill. Many other essential functions are featured on myUTSA. You will be accessing your account during your Orientation. Additional resources and information on how to navigate your student portal can be found on the One Stop Enrollment website.

DUO DUO two-factor authentication is required to access student’s personal and financial information in myUTSA. DUO is also required when logging in to Canvas and other platforms when not on UT San Antonio campuses. This requirement is part of a continued effort to protect student data across the UT System. In order to set up your Duo: Two-Factor Authentication, please refer to this step-by-step guide provided by UT San Antonio One Stop Enrollment.

UT San Antonio Alerts When an emergency happens, UT San Antonio wants to be able to contact you. The University wants to give you information on the type of emergency, its location, and protective actions to be taken. Our emergency notification system enables us to rapidly send notifications to all registered students, faculty, and staff in the event of an emergency. 1.To receive UT San Antonio alerts, go to your myUTSA Account and navigate to “My UTSA Alerts”. 2.Review or update the phone number that will receive alerts by clicking the pencil icon. You can add either a U.S. or international phone number. 3. If a UT San Antonio alert is issued, you will receive a notification at the phone number you provided.

OPENING A BANK ACCOUNT (WITHOUT SSN) 1. Choose a bank

Look for banks in your area or around the college campus that offer accounts for international students. Branches located within 2.5 miles of UT San Antonio main campus: Bank of America, Wells Fargo, Chase Bank, PNC Bank, Capital One

2. Gather Required Documents While you won't need an SSN, you'll still need to provide certain documents and identification. The bank you choose will inform you which documents are required, but they typically include: Your passport with a valid F-1 visa stamp. Your I-20 form (F-1 visa) or DS-2019 form (J-1 visa) Your I-94 Arrival/Departure Record (which you can access online). Proof of local address (such as a lease agreement or utility bill in your name or a letter from your school confirming your local address).

3. Visit the bank in person - Create account While some banks may allow you to start the application process online, you will likely need to visit the local branch in order to complete your application. Determine the best account for you (tailored to international students). Verify personal information and documents Complete application Initial deposit to new account (minimum deposit requirement varies)

4. Receive your bank materials and activate your debit card After your account has been set up and approved, you will receive a welcome kit. This kit will include a debit card, checkbook (if applicable), and account information. You can then activate your debit card by following the bank's instructions, which typically include calling a designated number or using the bank's mobile app or website.

5. Start using your account! 21

PHONE PLAN Setting up a cell phone plan in the United States as an international student can be a straightforward process, but it may require some documentation and considerations based on your specific situation. Here's a step-by-step guide to help you through the process:

1. Determine Your Needs: Consider your budget, data, talk, and text requirements. Decide whether you want a prepaid or postpaid plan. Prepaid plans don't require a credit check and can be more flexible for international students.

2. Research: Research mobile network providers and their plans. Like Verizon, AT&T, T-Mobile, Mint Mobile. Make sure your current phone is compatible with U.S. networks. Inquire about international calling charges.

3. Prepare Documentation: Passport, visa, I-94, DS-2019 I-20 (Certificate of Eligibility for Nonimmigrant Student Status) Proof of address (e.g., a utility bill or lease agreement if you have one).

4. Credit Check or Deposit: Some providers may require a credit check. If you don't have a U.S. credit history, you might need to pay a deposit, which is refundable after a certain period of on-time payments.

5. Activation: Activate the physical SIM if your phone supports dual SIM ports. If not, activate an eSIM. This means you can keep your home number and add a U.S. number on the same device. Follow provider’s instructions & test before leaving.

** Pro-Tip:

If you don’t want to commit to a traditional phone plan right away, try virtual number (like Google Voice) that works over Wi-Fi or mobile data. Heads-up! Some apps (like banking or delivery services) may not work as they need a number tied to a U.S. carrier.

Housing International students can choose from both on-campus and off-campus housing options. On-campus Housing: UT San Antonio owns and manages Alvarez Hall, Chaparral Village, Chisholm Hall, Guadalupe Hall and Laurel Village. Campus Living Villages, a global student housing operator, owns and manages University Oaks. For information regarding on-campus housing, please visit UT San Antonio Housing and Residence Life. Off-campus Housing: Refer to the International Student Housing Handbook that serves as a comprehensive guide to finding and securing off-campus housing in San Antonio. Created specifically to address the unique challenges international students may face when searching for housing from abroad, it aims to: Learn about neighborhoods, housing options, and transportation Understand rental costs, budgeting, and leasing Navigate the housing application process Find tips for living with roommates and adapting to a new environment Get advice from current international students College Pads is UT San Antonio’s off-campus housing platform, where students can search for housing, compare options, find roommates, and access renting resources.

*Note: Off-campus housing is not done through UT San Antonio and is instead the sole responsibility of the student to find suitable housing and maintain rental payments in a timely manner. 21

City Life Shopping around campus Grocery Stores H-E-B & H-E-B Plus Branch of a supermarket chain offering groceries, beer & wine, plus a deli, pharmacy & florist. Service options: Offers same-day delivery and pickup. Walmart American multinational retail corporation offering groceries, home goods, furniture, electronics, clothing, toys, personal care, pharmacy, auto, sports, pets, office supplies, arts, movies, and books. Services include same-day delivery and pickup. Aladdin International Food Market Fresh groceries, meat and produce. Retail La Cantera Outdoor mall with various restaurants and stores (clothing, accessories, makeup, technology, etc.). The Rim Extensive shopping center full of stores, restaurants, and activities (movie theatre, bowling alley, etc.)

Day Cares around campus The University of Texas at San Antonio is not affiliated with any of the daycare centers listed below. We assume no responsibility for any accidents, costs, or other situations that may arise in connection with external organizations that are not affiliated with UT San Antonio. La Petit Academy Springtime Primrose School Sonoma Ranch Summerlin Childcare Humble Creek Ranch 22

Social Security Number (SSN) A Social Security Number (SSN) is required for employment in the US, and student may apply for their SSN once they have received a job offer. The process of obtaining your SSN will vary depending on your Visa status. Some international students also may not be eligible to apply for a Social Security Number. To learn more about who is eligible and how to apply for a SSN, please read the Social Security Administration International Students and Social Security Numbers resource. While you are able to start the application process online, you will eventually need to go to the Social Security Administration office in order to submit all of your forms and complete your application. Start your online Social Security Number Application. Once you receive your card Memorize your Social Security Number Keep your card safely stored with your other important documents Do not carry your card with you. You may need to provide the physical card when you are onboarding at your job, but in general, do not keep this card on you.

City Transportation VIA Metropolitan is the transit system used throughout the city of San Antonio. They have bus stops all around the city, including at and around UT San Antonio. Additionally, VIA Metropolitan is free for current* UT San Antonio students using the VIA U-Pass that can be activated using the VIA Link mobile app. Students may also use the VIA U-Pass to utilize VIA Link, an on-demand ride sharing service that is also free to UT San Antonio students. For more information on how to set up your VIA U-Pass and to see the VIA routes, please visit the VIA U-Pass webpage. * *Note: Students must first make a tuition payment before they are able to utilize the free VIA U-Pass. 23

Driver’s License/Texas ID card A Texas Driver’s License and a Texas ID Card both serve as valid proof of identity without needing your passport. However, only the Driver’s License allows you to drive. You can apply for only one of these, not both.

Texas Driver’s License Requirements Texas residency 30+ days Complete the Impact Texas Adult Drivers course (free online) Driver education course (if required) Vision, Written and Driving tests Own vehicle and the insurance*

Documents Application form Passport & Visa (F‑1/J‑1) I‑94 I‑20/DS‑2019 Proof of residency (Get it at Global Initiatives Office) SSN card or SSA L-673 Proof of insurance for vehicle*

How to apply Book DPS appointment Bring documents Pay fee (~$33) Take the required tests Get temp paper license; card mailed

*No Vehicle for driving test? Here’s Your Options: Borrow a friend’s insured/registered car Apply through a driving school and use their vehicle.

VS Texas Identification Card Requirements

Texas residency 30+ days No tests required No vehicle needed International students must meet additional requirements. Visit the U.S. Citizenship or Lawful Presence Requirement page.

Documents Application form Passport & Visa (F‑1/J‑1) I‑94 I‑20/DS‑2019 Proof of residency (Get it at Global Initiatives Office) SSN card or SSA L-673

How to Apply Book DPS appointment Bring documents Pay fee (~$16) Get temp paper ID; card mailed

Campus Life Student Resources & Services Transportation - The Runner UT San Antonio’s transit system, The Runner, provides free rides to students throughout the main campus and to several off-campus apartments near the main campus. The downtown campus has a similar transit system known as ‘The Little Runner’.

Note: The Runner does not operate during breaks or weekends and has a limited schedule during the summer semester. To learn about the times and routes, please visit The Runner website.

Campus Recreation The Campus Rec (often referred to as “The Rec”) offers a number of well-equipped facilities as well as classes! With a fully equipped gym, intramural sports programs, outdoor excursions, and so much more, the Rec is a great place to work towards your fitness goals. All students enrolled in at least one course will have access to The Rec at no additional cost. 25

Student Union The UT San Antonio Student Union serves as the focal point for events, meetings, dining, and relaxation for the UT San Antonio community. Whether you are meeting friends, grabbing a bite, attending an event, or running an errand at one of our many service providers, rest easy knowing you can get it all done at the UT San Antonio Student Union.

Whataburger Resource Room The Whataburger Resource Room (also known as the Roadrunner Pantry) helps students reach their full academic and personal potential, by providing access to healthy and nutritious foods. Open weekdays, the pantry offers essential food and non-food items at no cost to UT San Antonio students, faculty and staff.

UPS Store UPS offers a wide range of services including domestic and international package delivery local and international air shipping, convenient mailboxes, printing services, notary services, shredding services, passports pictures and more. The UPS store is also where all students living on-campus will send and receive packages.

Campus Technology Store The Campus Technology Store provides full-service computer and technology hardware, software, peripherals, and warranty and repair service store operations to university and state customers and to university students, faculty, staff and invitees.

The Roost The Roost Gameroom is located in the H-E-B Student Union and is open to all UT San Antonio students at no additional charge. Come by, de-stress, and make new friends while enjoying so many different fun activities. With games such as pool, ping pong, board games, and video games, there is something for everyone at The Roost!

Rowdy Campus Store Rowdy Campus Store is the official bookstore of the university, providing course materials, class supplies and spirit gear. This includes affordable options, such as renting textbooks or opting for used materials.

Wellbeing Services Wellbeing Services at UT San Antonio focuses on all aspects of student health. From medical appointments to counseling services, Wellbeing Services is there to ensure holistic wellness in all UT San Antonio students. Call at 210-458-4142 to schedule an appointment. Virtual visits are available. Monday - Friday from 8AM- 5PM. Location: Recreation and Wellness Center, 1.500

Timely Care TimelyCare offers on-demand emotional support, appointment-based counseling, advanced psychiatric care, and more. The mental health support you need, right in your pocket. TimelyCare connects students with free, confidential mental health and well-being support conveniently available 24/7 via the TimelyCare app. Multiple languages are available, though they do not promise all their languages are available at all times. Students can request or search languages when reviewing the profiles of providers.

Athletics Come support and cheer UT San Antonio Roadrunners in football, baseball, basketball and more! Check out the full season schedule and filter by your favorite game! Follow ‘The Birdcage’, the official student section of UT San Antonio Athletics. Location Home games - Main Campus. Soccer- Park West Athletics Complex (8000 TX-1604 Loop) Football- Alamodome (100 Montana St) Getting to Alamodome via UT San Antonio Shuttles- FREE Main Campus at the North Paseo Bus Oval starting 3 hours before each game’s start time to Alamodome entrance. Alamodome back to Main Campus from the start of the 4th quarter until one hour after the game ends. Tickets UT San Antonio students get free admission to all athletic events but must claim a ticket online via the Ticketmaster Student Account Manager. Need help? Follow this guide. Students can also buy up to four guest tickets per game for $10 each. Guest tickets and single-game tickets are available on the UT San Antonio Athletics website.

Campus Police Department The UT San Antonio Police Department (UTSAPD) is here to keep all student, faculty, and staff safe while they are on campus. Students may reach out to UTSAPD in case of emergency, to report a crime or crisis, or to request an oncampus escort (particularly late at night). For more information, please visit the UTSAPD website. Emergency Phone Number: 210-458-4911 Non-Emergency Phone Number: 210-458-4242

Lost and Found The Campus Police Department also maintains the Lost & Found service on campus. If you lost an item, you can visit the Bosque Building Lost and Found Window to see if your item has been reported lost.

SafeZone The SafeZone app allows students, faculty, staff, and visitors to report suspicious activity and incidents and stay connected to emergency services 24/7. The SafeZone app also allows all Roadrunners to quickly and reliably connect with UT San Antonio police for immediate assistance or timely emergency notifications.

On-Campus Dining/Meal Plans Whether you choose to live on-campus or off-campus, you may decide to purchase a meal plan for the semester. Meal plans are an easy way for students to access meals on campus, either at the Roadrunner Cafe or at any of our on-campus dining locations. Visit UT San Antonio Campus Dining to learn more information about meal plans and to determine which meal plan best fits your needs. *Note: Students who live on-campus are required to purchase a meal plan, while students living off-campus and at University Oaks may purchase a meal plan if they choose.

Pathways To Success Academic Resources

This section is meant to help international students learn more about academic resources and help them best success as they start their academic journey here at UT San Antonio! Before you get started with this section, here are a couple of helpful links to help you better understand some of our UT San Antonio lingo, as well as the ABC’s of Successful Classroom Management.

Registration

Registration usually opens a couple of months before the semester begins, and your registration date is determined by your student classification. You will register for your courses on your myUTSA Account. Before registration opens, it is best to review your Registration Status, take care of any registration holds, and start planning your schedule.

Syllabus

In every course that you take throughout your time here at UT San Antonio, your professor will provide you with a syllabus. This syllabus will provide an outline of classroom expectations as well as information on all of your class assignments and grading policies. It is important that you review the information in this syllabus as soon as it is given to you. It is the sole responsibility of the student to ensure that you understand the information in the syllabus and that you abide by the rules and due dates given. UTSA Bluebook- A resource that allows you to view a class syllabus from a previous semester. You can search for classes by course subject, faculty member, or by the specific course code to find more information about the class.

Academic Advising All UT San Antonio undergraduate students will be assigned an undergraduate academic advisor based on the college in which you are enrolled. You are required to meet with your advisor before registering for your first semester of classes. Once you have begun your first semester at UT San Antonio, you may choose to meet with your academic advisor to discuss your academic plan and ensure that you are fulfilling all of your requirements to graduate. For more information and to book an appointment with your academic advisor, please visit UT San Antonio Academic Advising. Graduate students will be assigned an advisor through their specific department. There is no requirement for graduate students to meet their advisor before enrolling in courses. For more information, please reach out to your department chair.

Academic Support Programs UT San Antonio Academic Support Programs offer academic assistance for specific undergraduate courses. To see if a specific course is supported, please check the Academic Support by Course website. Graduate students may reach out to their college to determine if there are any tutoring opportunities available to them.

One Stop

UT San Antonio One Stop provides information and assistance in several student domains, such as admissions, financial aid and scholarships, registration, and student records.

Writing Center The Writing Center is a resource available to all UT San Antonio students to aid in the completion of academic writing assignments. Whether you have questions about brainstorming, how to formulate a thesis, formatting, or revising, The Writing Center can help to improve your writing skills. The Writing Center can also help with drafting personal statements and cover letters for professional achievement.

UT San Antonio Library UT San Antonio Libraries are located on both the main campus and the downtown campus. Students may borrow books and other resources, print out documents, utilize university computers, and reserve both individual and group study rooms. It has a comprehensive database where students can research academic literature for their coursework.

Academic Integrity - Code of Conduct UT San Antonio’s Code of Conduct sets in place the rules and expectations all students must follow in all of their courses. You can find information about academic dishonesty, plagiarism, disciplinary sanctions, and more in the Student Code of Conduct.

Artificial Intelligence Guidelines With the increased use of Artificial Intelligence (AI) in academic settings, it is important to understand the guidelines set in place by the university.

Career Resources University Career Center The University Career Center offers several helpful resources for international students to aid in their internship and job search such as resume and cover letter tips, prepare for upcoming interviews, or help exploring career paths. Walk-in and scheduled appointments available.

International Student Career Labs The University Career Center often hosts Career Labs for international students to learn strategies on finding employment opportunities. Register for upcoming labs on the Career Center website.

Career Fairs The All Majors Career Expo is a one-day event hosted twice a year in the fall and spring. All students and alumni can attend. Find all details on the Career Center website. The STEM Career Expo is a single day event held each fall and spring for all students and alumni pursuing STEM fields. While open to all majors, it primarily connects participants with full-time job and internship opportunities in science, tech, engineering and math. Find all details on the Career Center website.

Iris Photo Booth The Iris Booth is a self-service photo booth that offers consistent, high-quality portraits/ headshots every time! It is located right in front of the University Career Center (SU 2.02.04) in the Student Union, near the elevators.

Roadrunner Network As a UT San Antonio student, you now have access to a powerful online and inperson network of diverse mentors, called Roadrunner Network. Joining and engaging with Roadrunner Network can help you build connections with alumni, both local and global.

Internships and Employment (On- and Off-campus) Handshake Handshake is a UT San Antonio job board meant to help students and alumni find jobs, internships, and on-campus employment opportunities as well as book appointments with the University Career Center.

Interstride & GoinGlobal Interstride has acquired GoinGlobal, a global career resource trusted by universities and professionals for over 20 years. Both platforms help international students find OPT/CPT jobs and internships by providing global job search tools, employer connections, webinars, H1B data for companies, and cultural/visa guidance. UT San Antonio students get free access to these. Use your UT San Antonio credentials to log in.

Global Initiatives Workshops Throughout the semester, the International Student and Scholar Services (ISSS) and International Student Engagement (ISE) teams at Global Initiatives will host workshops for students to learn more aboutThe processes of Curricular Practical Training (CPT) and Optional Practical Training (OPT). Global Pathways- Session with the immigration attorney Keep an eye on your student email for more information about upcoming workshops.

Career Development Resources As a UT San Antonio student, you are given access to certain tools to help aid in your career development. Students may utilize LinkedIn Learning to enhance their job search, learn resume tips, and gain certifications. Students can also gain micro credentials through the use of Adobe Creative Skills as well as Coursera.

Get Involved

International Student Engagement (ISE) Events The International Student Engagement (ISE) team within Global Initiatives hosts fun and engaging on‑ and off‑campus events all year to help you build community, make friends, and explore San Antonio. Keep an eye out for our emails and join our WhatsApp group to stay informed about engagement opportunities. The QR code to join the new WhatsApp channel will be shared during New International Student Orientation.

Off‑Campus Events Examples include San Antonio Rodeo, Botanical Garden visits, Night at the SPURS, San Antonio Museum of Art, Hiking trips and more. On‑Campus Events Examples include Baseball Game Day, Paleta & Painting, Exam Stress Relief events, and workshops such as Lunch with Immigration Attorneys, Tacos & Taxes, and more.

International Student Advisory Council (ISAC)

The International Student Advisory Council (ISAC) is a service offered by ISE that provides international students with an opportunity to share feedback, offer perspectives, and contribute ideas that help enhance programs, services, and resources for the international student community at UT San Antonio.

UT San Antonio Events Roadrunner Days One of the first events hosted at the beginning of each Fall and Spring semester are the Roadrunner Days. These events are a great way for both new and returning students to connect with one another, learn more about UT San Antonio, and discover some of the campus resources available to them.

RowdyLink

RowdyLink is a great resource available to all UT San Antonio students. RowdyLink is a hub of all registered student organizations and upcoming events. With over 300 registered student organizations, there is a club out there for everybody.

Useful Links Free Software for Students As a UT San Antonio student, you have access to several free resources, such as Microsoft 365, Adobe Creative Cloud, and more! To learn more about the available software you have access to, visit the Student Software website.

Avoiding Scams International students may be vulnerable to scam messages attempting to receive personal information or payment of some kind. We encourage all students to be vigilant and to Read These Tips to Avoid Scams so that they can learn to identify and report scam messages.

Campus Map & Virtual Tour

Campus Map

Virtual Tour

Connect With Us UT San Antonio Email and International Student Portal Watch for emails for updates on events and visa-related matters. You can also find these updates on the Announcements page on the portal. Use the portal to schedule appointments with ISSS and access helpful resources like past workshop recordings.

Official WhatsApp Channel

Join our WhatsApp group to stay informed about engagement opportunities, ask questions, and connect with other students. The QR code to join the new WhatsApp channel will be shared during New International Student Orientation.

International Student Newsletter The International Student Newsletter provides important updates, upcoming events, campus resources, and opportunities for international students at UT San Antonio.

Sign up for FriendMatch Friend Match is a peer-connection program designed to help new international students build meaningful friendships. Through Friend Match, you’ll be paired or grouped with fellow students-either new or returning, who align with your academic path, hobbies, or cultural interests. Sign up Now! 42

GLOBAL INITIATIVES CONTACT Phone: 210-458-7202 Email: international.services@utsa.edu LOCATION Graduate School and Research Building, GSR 2.116 Main Campus 1 UTSA Circle San Antonio, TX 78249 OFFICE HOURS Monday - Friday 8 a.m. - 5 p.m.