Issuu

USED CAR NEWS

Used Car News 9/ 14 /2026

Rogers’ Journey from Grocer to NAAA President Tommy Rogers will be installed as president of the National Auto Auction Association at the World Remarketing Convention in Seattle at the end of this month. Rogers currently shares management responsibilities for Manheim Maryland and Manheim Baltimore-Washington with Audrey England and Mike Fair. Used Car News: How did you get into the auto auction business? Tommy Rogers: I started in this industry back in 1996. But when I was in high school, I started in the grocery business at 16 years old. I was bagging groceries and worked my way through Clemson in the grocery business. My degree was in finance and thought I had a desire to get into banking. Once I graduated, I realized it wasn’t what I wanted to do. So I stayed in the grocery business and did quite well. But I had an issue with my wife, because if we wanted to have kids, I’d have to do something else. The retail grocery business was sometimes 90 hours a week. My wife said, ‘The money has been good, the experience has been good, but we need to start a family and you need to be home with the family.’ So one day while I was outside cutting the grass, which was my way to unwind, my wife came out with a newspaper. It was a help wanted ad that Carolina Auto Auction was looking for someone to help work dealer registration. I knew nothing about the auction business, but just to satisfy her, I’ll send out an application. I started at Carolina Auto Auction in 1996 and through (different situations) I moved up pretty quickly. The rest is history.

IN THIS ISSUE: •N AAA Preview

• Retail Markets • Dolly Parton

All but the last year was in the independent space – at Carolina and Bel Air Auto Auction (now Manheim Maryland) with the Nichols family. (The acquisition of Bel Air by Manheim) was a big move, but it really wasn’t a big move for me. I know the value that Manheim has brought to the industry. I know a lot of people from Manheim just through my involvement with the NAAA. The relationships were already there. The outlook of things to come was better for us because you’re with a company that invests heavily in technology and people. It hasn’t been that different. The one thing that has been different for me is the available resources, whether it’s human resources, or

Rush - Dated Material

CMY

would sign up for committees. We would sign up for opportunities to give back. I remember back when I was in the NAAA Southern Chapter, I went expertise – that became available through all the chairs of that chapto me almost instantly after the ter. Then when I came to Maryland, announcement was made. The re- I served the same way on the Eastsources just helped us do what both ern Chapter. It gave me the opporcompanies did well to start out, like tunity to work with a lot of different selling cars and serving customers. people. We all had the same goals in mind. The teams we work with at UCN: How did you get involved NAAA, whether it’s Paul (Lips) or in NAAA leadership? Max (Cole) or others in the backRogers: I’ve always believed ground, they do a lot of heavy lifting whether it’s in my personal life or and make us look good. For me, it’s in my business life, you have to give on a volunteer basis. back to what’s been good to you. I Nevertheless, you put as much efstarted out in this business in South fort and as much joy on the NAAA Carolina working for Henry and side as you do on a Tuesday or Patty Stanley. They were deeply in- Thursday sale day. I just love begrained in NAAA. ing a part of it. What I’ve learned It was not an option. They expect- from past leaders is it’s not so much ed that for those who worked with about the leading as it is about the them. As an independent auction, listening to people who may be wise Americas front panel.pdf 1 9/9/26 1:22 PM we allUCNbecame like that. I’m glad I Continued on page 3 took the opportunity to do that. We

Congratulations,

NAAA President-Elect Assistant General Manager, Manheim Maryland

Tommy Rogers As you begin your term as President of NAAA, we celebrate your dedication to advancing our industry and the people who power it. Your collaborative spirit, thoughtful leadership, and commitment to progress have left a lasting impact, and we are excited to see how your influence continues to shape the future of remarketing.

NAAA Preview 9/14/2026

Swofford Looks Back at Career, Forward to 2027 By Jeffrey Bellant

John Swofford will be installed as National Auto Auction Association president-elect at this month’s World Remarketing Convention in Seattle. Before he entered the auction business, John Swofford was living in Lubbock, Texas. He was shoeing horses, riding horses and trading horses at the local horse auctions. Swofford told the owner he wanted to learn how to be an auctioneer. “He taught me how to auctioneer,” Swofford said. “Then I started doing horse sales and a few cattle sales. I mainly did farm equipment sales and oil field sales. Then I got started in the auto auctions.” So, in 1993, he became an auctioneer – back in the days of Anglo American Auto Auctions, which later became ADT Automotive. Later, he went to Manheim, where he

Rogers

worked in a variety of positions over the next 16 years. During his time at Manheim, Swofford became part of the team to launch Manheim’s first international auction location in Shenzhen, China. “You know that was one of the best experiences in my life,” he said. “They were asking for volunteers to go for six months at a time. A good friend and co-worker had gone over for the first six months to help set it up for the first sale. Then I went in for the next six months with him.” At the time, Swofford said he was the only full-time Manheim person at that location. His boss Cliff Anderson was in Shanghai and he would come down once a month, but there was no support group, he said. “It was just all you,” he said. Swofford said the experience was valuable. “Overcoming the cultural barrier

and the language barrier, made me come away from China with a lot of confidence in myself,” he said. Swofford joined America’s Auto Auction in 2008 and worked there nearly 14 years. For about six of those years, he said he managed locations in the way he would for David Andrews, founder and chief executive officer of Dealers Auto Auction. “It was almost like, ‘I have the blueprint for what you want to do,’” Swofford said. In May 2024, Swofford started at DAA and now serves as vice president of auction operations. “We have two vice presidents, me and Matt Itami, and we co-manage the 10 locations and the digital operations,” he said. Swofford is happy with the experience. “It’s been amazing,” he said. “Mr. Andrews is just a great guy to work for and the organization is set up so well. He has 10 auctions, plus the

digital platform. He has 14 franchise dealerships. He has his own floorplan division with City Auto Finance. They have a real estate division that helps manage all the property. “So, it’s almost like a turnkey of the automotive industry rolled into one company, City Enterprises, LLC.” When it comes to his NAAA involvement, Swofford first served in 2000 on the Standards Committee. He was with Manheim at the time so only served a couple of years because he didn’t have the time. At America’s, he got involved on the Standards Committee again and served as co-chair with Kevin Cook and Tommy Rogers, a role he said he enjoyed. Several leaders tried to recruit Swofford to consider serving as NAAA president, but “it just wasn’t the time in my life,” he said. But now is the right time and, he said.

– Continued from page 1

beyond their years and to figure out some of the new technology like AI, how to harness what they are saying that stuff can be scary. At the same and make it good for all of us. time, it can be powerful when used the correct way. I think that’s someUCN: How did this all lead to be- thing that we’re just now starting to coming NAAA President? harness and pay more attention to. Rogers: We’ve always looked at AI can be good or it can be a detthe local chapters to (build) and riment. So, it’s something that can appoint the next leaders. I’ve gone be a challenge and an opportunity through the Southern Chapter and for us, when it comes to a condition I’ve gone through the Eastern Chap- report or looking at arbitrable items ter. I remember sitting down with or looking at it to help us become Charles Nichols a few years ago and better at our jobs. It’s never going to he said, ‘Look, at this point you’ve replace the human factor, but for us done a lot of different things. You’ve who don’t necessarily embrace AI, it been on committees, you’ve been could leave us behind. (In auctions) co-chairs you’ve done this and that, you still have to trust in the transI’d like you to consider putting your action and the transparency of the name in the hat for the presidency.’ transaction. It’s not something I’d thought I’d ever do but when he said that I spent UCN: What challenges do you several days, looking back at past see in the industry? presidents, wondering how I could Rogers: The challenges have been rise to the same level they rose to. It the same challenges all along. We hasn’t been easy but Charles pushed start looking at supply fluctuations, me and now I’m looking forward to we understand the times that invenit. tory gets tighter. Workforce is also a challenge. As UCN: What are the opportuni- we become more and more sophisties you see for NAAA and the in- ticated with our technology, we’ll dustry? have to bring on the workforce to Rogers: I look at it two different support that technology. There’s a ways. I still think there is opportu- cost to doing that. We have to invest nity for technology. When we look at in the people that we’re bringing on.

Also, at 61 years of age, I’m getting near the end of this process. But I’ve got to help develop the next generation of leaders to pick it up and go with it. I don’t think the challenges are going to change. It’s how we approach those challenges that will move us up to the next rung of the ladder.

look at workforce development. I want to look at industry collaboration, which I think will always drive our industry. When it comes to advocacy, we have to make sure we (effectively) represent the members. We’re looking at our entire industry roster. We have this saying as far as being the gold standard, but what is that UCN: What is the focus you have gold standard? What does that mean for your term as president? for our industry and are we includRogers: It’s probably three things; ing everyone? I want to look at advocacy. I want to Continued on page 5

Compliance

USED CAR NEWS

9/14/2026

CFPB Cleans Up Consumer Complaint Portal By Erica A.N. Kramer*

The Consumer Financial Protection Bureau says its consumer complaint system has become less useful than it should be and plans to tighten things up. The CFPB published an announcement on June 24 explaining that the complaint portal has been strained by a huge increase in complaints, inconsistent company responses, and misuse of the system by some third parties. The announcement detailed the steps the CFPB is taking to combat these issues. The headline problem is volume. The CFPB reports that complaints rose from approximately 150,000 in 2019 to more than five million in 2025. That kind of jump slows down the process, especially when some complaints are generated

or encouraged by credit repair businesses, social media advice, AI tools, or services trying to dispute accurate information just to boost credit scores. The CFPB also says that companies have not always reported complaint outcomes in a consistent way. That lack of consistency matters because the complaint database is supposed to help consumers, companies, regulators, and the public understand what is happening in the financial services marketplace. If the responses are uneven or hard to compare, the information becomes less useful. According to the announcement, the CFPB is taking a number of steps to combat these issues. For example, the CFPB is revising its Company Portal Manual

so that companies follow a more standardized process when handling complaints. The CFPB also says that it is strengthening identity protections, aligning the complaint process more closely with statutory legal duties, and focusing resources on complaints that actually require a substantive company response. The CFPB is also returning to its roots, emphasizing the importance of consumer education, not just about financial health but also the costs and risks of credit repair and how to spot fraud and scams. For consumers, the complaint system can be an important backup when they are having difficulty resolving a problem with a financial services company. It can also be a useful tool for companies to deal with complaints in an orderly fashion. However, if the portal is overwhelmed, it becomes harder for legitimate complaints to get timely attention. Therefore, the CFPB’s goal appears to be keeping the portal open and useful for consumers while reducing noise from duplicate, low-quality, or improper complaints that can clog the pipeline. Overall, the CFPB’s message is pretty straightforward: the complaint portal still matters, but it needs guardrails. By standardizing processes, protecting identities, filtering for complaints that need meaningful responses, and educating consumers, the CFPB is trying to restore trust in a system that has become overloaded and less reliable. *Erica A.N. Kramer is a partner in the Tennessee office of Hudson Cook, LLP. She can be reached at 423.490.7568 or by email at ekramer@hudco.com. © CounselorLibrary. Based on an article from Spot Delivery. Single print publication rights only to “Used Car News.”

Volume 32 | No.4 Published By General Media LLC USED CAR NEWS (ISSN 1555-7413) is published at : Used Car News P.O. Box 80800 St. Clair Shores, MI 48080 Phone: 586-772-5200 or 800-794-0760 Fax: 586-772-9400 www.usedcarnews.com Charles M. Thomas Founder (1947-2002) Lynda R. Thomas, Publisher Emeritus Colleen Fitzgerald, Publisher Editorial: Jeffrey Bellant, Managing Editor Ed Fitzgerald, Staff Writer Advertising: Shannon Colby, Account Manager Tony Moorby Columnist: Circulation: subs@usedcarnews.com Production: Tom Savage, Production Manager Cee Lippens, Web Master Used Car News is published every third week. Subscribers: We print advertisements as sent to us by auctions and other advertisers. It is not possible to verify the correctness of listed vehicles in auction ads. Most lists are partial and all lists are subject to last minute changes by auto auctions, so before travelling a long distance for a particular auto auction event, contact the auction by telephone for a fax of vehicles in the sale. Used Car News assumes no guarantees or liabilities concerning the accuracy of any advertisements. All Rights Reserved. Reproduction in any form is prohibited without the written consent of the publisher. OUR ADVERTISING APPROVAL POLICY Payments from first time advertisers must accompany the insertion order. Distribution is guaranteed by the USPS. The advertising reservation deadline is 12:00 noon Thursday, 11 days prior to the issue cover date. Ad materials are due by 5 pm Friday, 10 days prior to issue cover date. For advertising specifications please email colleen@usedcarnews.com. Join the Conversation! Visit Used Car News online at www.usedcarnews.com or scan this QR code with your smartphone to be taken directly to the website.

C R O S S W O R D PAGE 14

Used Car News 9/14/2026

Rogers – Continued from page 3 As far as workforce development, we’ve got to bring in the next generation of leaders. It may be auction owners. It may be managers. I tell our team here that I feel like I’ve done my job when I’m not here and nobody notices that I’m not here. It’s about helping develop that person that is coming up behind me. I’ve heard it said in our industry, if you want a promotion, find your replacement. I think that’s what we have to do with workforce development. When it comes to collaboration when we look at what the independents have done through the years and look at the value that the corporations can bring, we’ve got to continue to work together. We have to realize there’s not Sep of 12.pdf ‘I’ in team. UCN_AmericasAtlanta It’s basically all us working together toward a com-

mon goal. When one succeeds, we all succeed. UCN: Who are some of the people in the industry that have inspired you? Rogers: When I go back into my career, I think about Henry Stanley, the 2000 NAAA president. I look at the value that Patty Stanley has brought to our association. Then I got to work with Ray Nichols, the 2002 president and Charles Nichols, the 2022 president. I’ve also got to work with 2025 President Eddie Lafferty closely over the past year, and with 2024 President Craig Amelung in a different capacity. It’s not just about the leaders, but about listening to the ideas their teams had. 1 It’s 9/11/26 11:38Mama AM like my always said, ‘You’ve got two ears and one

mouth, so you should listen twice as much as you talk.’ I have a hard time doing that sometimes. It’s collaboration and that’s essential for leadership. Other than that, I think the com-

ing year is going to be an interesting year. Nevertheless, the resiliency that this industry has is what has always made it attractive to me.

October 9 C

CMY

Used Car News 9/14/2026

Independent Dealer Association Names Quality Dealer By Jeffrey Bellant

SHELBY TWP, Mich. – Salem Moshe and the team at Legend Motors in Detroit received the state Quality Dealer of the Year award from the Michigan Independent Automobile Dealers Association. Former Michigan IADA board member Joe Kuhta presented the award. “I’ve known this family for years and the 2026 Quality Dealer of the Year is a family business,” Kuhta said. “We’re naming Mr. Salem Moshe as the winner.” He pointed out that many members of Moshe’s family attended the event. “It’s a true family,” Kuhta said. “They love each other and are with each other. They really work together as a complete team.” Moshe started in the automobile business AAASavannah_UCN-Oct in the late 1990s.Nov The busi2026.pdf

ness started out in just a trailer as a mechanic shop. Kuhta said Moshe eventually purchased the building and turned the business into a four-store, thriving business, headquartered in Ferndale, Mich., with locations in Detroit, Waterford and Highland. Jonathon Moshe spoke on behalf of his father and the dealership. “Everything has to do with my father always believing in making sure you take care of the customer and going the extra mile and helping them out,” he said. He said the business has had customers who have been with them for 10 to 15 years, because Legend cares about what they sell. “These are real people of honor and integrity,” Kuhta said. The award was part of the group’s 6th annual golf outing, luncheon and meeting held last month. 1 9/9/26 3:24 PM

Photo by Jeffrey Bellant LEGENDS: Legends Motors Owner Salem Moshe (center, along with his son Jonathon) accepts the Michigan Quality Dealer Award from Anne Chapman, executive director of the Michigan Independent Automobile Dealers Association, during the group’s annual event.

every month at

AMERICA’S AUTO AUCTION

SAVANNAH

1712 Dean Forest Rd • Savannah, GA 31408 • (912) 965-9901

Wednesdays @ 9:30am

EST

COMMERCIAL | FRANCHISE | INDEPENDENT DEALERS

CMY

October

Halloween Sale

November

Food Drive Sale

500+ units

Purchase inventory with confidence Choose Chase as a reliable source for your used vehicle inventory needs: • Inventory available in-lane at auctions, and online seven days a week • Discover our robust auction inventory featuring a wide range of vehicle brands, fuel types, and product tiers — including luxury, ultra-luxury and electric • Enjoy convenient access to our sale venues, located nationwide across every region

Find our vehicles: For vehicles at OVE, scan to

For our In-Lane auction sales schedule, scan to

For vehicles at ADESA, scan to

go to OVE.com

go to ChaseDealer.com

go to Adesa.com/buy

SAVANNAH

ADESA, Inc. and Manheim Remarketing, Inc. (OVE) are solely responsible for their website content, sales events, promotions, fulfillment, and auction operations, and are not affiliated with JPMorgan Chase Bank, N.A. or its affiliates

aaasavannah.com

26-037-11 (2/26)

Retail Markets Compiled by

9/14/2026

Ed Fitzgerald

NEBRASKA

Jody Smith, owner, Jody’s Auto Sales, North Platte, Neb. “This is my 40th year in business, all in the same location. But we’ve upgraded over the years with a new office and such. “Out here in the middle of Nebraska, it can be hard for me to get away to go to auctions. But I was doing online even before COVID. “Typically, our inventory is somewhere between 60 and 70. On average, we sell around 30 per month. “Well, it depends on the time of year on what kind of vehicle we sell the most. I have a lot of commercial and farm-related trucks. SUVs have always been popular here, lately more so than cars. Cars are a little harder to get now since the domestics quit building cars. Of course, if you want

cars, you’ve got to go foreign over domestic. I say foreign, they’re not necessarily foreign, Nissan, Toyota – a lot of those are built in America now. “Our customer’s average down payment is somewhere around $1,000-1,500. I would say the bigger share of people want to put zero down. “Reconditioning is always, at least, tires, windshields and maybe a spot job on paint. Everything gets shampooed and polished before we put it out. “We have our own shop. I tried to farm it out and it’s just not as good. All you’re doing is running stuff all over town. “I do most of my advertising online. I do some stuff with radio just because I trade it out, I let them use a vehicle. Word of mouth is important, and reputation.

Reputation is big. “Last car I sold was yesterday. It was a Ford Escape. It was a 2018 with 53,000 miles. The gentleman traded in a Chrysler 300 and he was a past customer. He bought three cars here prior, he said, because there was less hassle. ‘You’re always up front and shoot me the best deal right off the bat. So that’s why I came back.’ That’s kind of fun.”

OHIO

Bill Gaietto, owner, Tiffin Auto Direct, Tiffin, Ohio “I’ve been in this business since 1986. First job was selling cars at Garber Buick in Findlay, Ohio. I sold cars for 30 days and they made me the used car manager. “We have the used store and now a new store, Fairway Chrysler Jeep Ram. We acquired that in December ’25. I’m the general manager

there and I’m also on the state association board. “We usually keep—between the two stores—about 100 used cars on hand. We sell about 50-55 a month. “SUVs are our No. 1 seller at about 60 percent. Trucks 25 percent, cars the remaining amount. The thing is there aren’t many cars left to sell. I’d say we sell 75 percent domestic and 25 percent import. “I use Manheim auctions and America’s Auction West near Grand Rapids. It used to be 90% going to auctions for me, that has changed dramatically. Now it’s 70% online and 30% going to auctions. “We have a very robust group of subprime lenders. Generally speaking, as long as you have a job and don’t have a current car loan we can do it. I probably have the strongest F&I guy in this

area, Matt Gruss and my GSM is Nick Garvin. Both have been with me for over 15 years.” “Our shop is small at Tippin, we do detailing. But the new-car shop has two master technicians. We are trying to give customers a concierge experience. “Down payments are about $1,000 on the used cars. “Our reconditioning is pretty high; we probably spend $1,500-$1,800 per car. “As far as advertising we spend about $500 to get a customer delivered. Right now, the whole game is social media. “The sweet spot for mileage for used cars and subprime is 40,000-90,000. “I tell my people: there is one asset you need to protect and that is your integrity. You lose that and you’re not going to be successful in this business.”

CHAMP TIRES New, Take-off & Used Tires Bridgestone

Ecopia H/L 422 Plus

2 3 5/6 0 -1 8 1 0 3 H

BFGoodrich

All-Terrain T/A K02 OWL 3 5x-1 2 . 5/1 8 1 2 3 R

Pirelli

S Corpion Verde A/S Vol 2 7 5/4 0 -2 1 1 0 7 V

Low Prices Free Shipping 40,000+ Tires In Stock

SAVE

/Tire

/Tir

161e+

S A V E57

3 14re. /Ti

Discount Program for Auctions, Dealers, Auto Businesses

SMARTER AUCTION ASSIGNMENTS. ZERO GUESSWORK. Let Auto Assign do the heavy lifting, automatically routing vehicles to the best-fit auctions based on your custom rules. Faster decisions. Better results.

Wholesale Markets 9/14/2026

OKLAHOMA

Kyle Clopton, general manager, Oklahoma Auto Exchange, Oklahoma City, Okla. “We are currently running three lanes and we’ve been running between 600 and 650 cars per week. “Sales percentage has increased, however. They have been between 68% and 70%. It’s been very encouraging. “Probably from the beginning of Q3, franchise retail business wasn’t too great. That has since picked up, probably in the last 30 days. We’re starting to see more vehicles, but it’s an interesting time. “The outlook hasn’t been super positive from franchise dealers, but we’re still getting good crowds in lane and that’s who we cater to. “Our average sales price is between $7,700 and $8,200. “For the most part, when UCN_Charleston Sep 12.pdf

CMY

Compiled by

Jeffrey Bellant you’re looking at an $8,000 car, you can get a better picture looking at it in person, touching it and smelling it than looking at 40 photos online. Our customers would rather put their hands on that price-point vehicle. If we were selling 2024 Corollas with 30,000 miles, the Internet would be perfect. “The larger players have tried to turn auctions into a technology business, which is smart because they have lots of money to throw at technology. “The smaller, familyowned independent auctions deal more with people. We count on serving our customers in the lanes, not that we don’t have good online products and services if you can’t make it sale day. “This week’s sale (Sept.9) we had 270 (bidders) in the lane and I think we had 70 logged in online, with 40 1

9/9/26

8:54 AM

unique, active bidders online. “Independent dealers that have been strong and aggressive have seen the fruit of that aggressiveness. For them, I think $5.00 a gallon gas makes things difficult on everybody and the independent dealer that sells a car that’s more manageable for the average Oklahoma. In Oklahoma, people that need trucks still need to drive trucks. So if they used to drive a 2024 Silverado, they’re probably looking at a 2020 Silverado now. “The independent dealers show up every day and work hard and take care of their dealerships and maintain a strong wholesale practice. “I think those dealers have been handsomely rewarded for their diligence and aggressiveness. “Our volume mix is 65% dealer cars and 35% fleet/

lease/repossessions. I think we’re getting a touch closer to 40% (commercial). “Our bread-and-butter – our main customers – are our franchise and independent dealers. That’s how the business started and we’ve never strayed from our focus on them. “But other opportunities have presented themselves (in terms of commercial consignment) and we’ve got a great team here with really good continuity. “They know the way my and dad and me handle the business and want to run the business. There is an expectation on our end for what a customer should get. “So if we engage in a business partnership, we’re looking long term, not short term. “If you have a problem, you don’t have to call corporate headquarters, you call an

owner or the managing partner and we handle the situation quickly. “That’s the best part about independents. An independent GM or if it’s family owned, someone in that family, might be driving a van with drivers to pick up cars one day. You’re sort of prepared for whatever you get. “I think the flexibility of independent auctions is valuable and we have a very nice niche if we all do our job and maximize the things that make us valuable in the industry. “From a job standpoint it’s good here because of the oil and gas industry. “As far as sale events, we do have a big Thanksgiving sale every year on the day before Thanksgiving. We give away a ton of stuff and we do turkey bowling in the lanes with frozen turkeys.”

OCTOBER 2026 Find an auction near you to stock your inventory of pre-owned vehicles

ADESA Boston OCTOBER 9, 23 508-626-7000

Manheim Atlanta OCTOBER 1, 15, 21, 29 404-762-9211

Manheim New Orleans OCTOBER 7, 21 985-643-2061

ADESA Charlotte OCTOBER 1, 15, 29 704-587-7653

Manheim Baltimore Washington OCTOBER 6 410-796-8899

Manheim Orlando OCTOBER 6, 13, 20, 27 800-822-2886

ADESA Chicago OCTOBER 9 847-551-2151

Manheim Dallas OCTOBER 6, 7, 21 877-860-1651

Manheim Palm Beach OCTOBER 20, 21, 22 561-790-1200

ADESA Cincinnati/Dayton OCTOBER 13 937-746-4000

Manheim Denver OCTOBER 7 800-822-1177

Manheim Pennsylvania

ADESA Golden Gate OCTOBER 13, 27 209-839-8000

Manheim Detroit OCTOBER 1, 29 734-654-7100

Manheim Phoenix OCTOBER 8, 22 623-907-7000

ADESA Indianapolis OCTOBER 13, 27 317-838-8000

Manheim Fredericksburg OCTOBER 8 540-368-3400

Manheim Pittsburgh OCTOBER 7 724-452-5555

ADESA Kansas City OCTOBER 13, 27 816-525-1100

Manheim Milwaukee OCTOBER 7, 21 262-835-411436

Manheim Riverside OCTOBER 6, 8, 20, 22 951-689-6000

ADESA Lexington OCTOBER 22 859-263-5163

Manheim Minneapolis OCTOBER 28 763-425-7653

Manheim Seattle OCTOBER 14 206-762-1600

ADESA New Jersey OCTOBER 1, 15, 29 908-725-2200

Manheim Nashville OCTOBER 14, 20 615-773-3800

Manheim Southern California OCTOBER 1, 15, 29 909-822-2261

ADESA Salt Lake OCTOBER 6 801-322-1234

Manheim Nevada OCTOBER 16 702-730-1400

Manheim Tampa OCTOBER 1, 15, 29 800-622-7292

ADESA Tulsa OCTOBER 9 918-437-9044

Manheim New England OCTOBER 13 508-823-6600

Manheim Texas Hobby OCTOBER 1, 15, 29 713-649-8233

Columbus Fair OCTOBER 14, 21 614-497-2000

Manheim New Jersey OCTOBER 7, 21 609-298-3400

OCTOBER 1, 2, 9, 15, 16, 23, 29, 30

800-822-2886

Manheim Atlanta OCTOBER 1, 29 404-762-9211

Manheim Nashville OCTOBER 14 615-773-3800

Manheim Pennsylvania OCTOBER 1, 15, 29 800-822-2886

Manheim Dallas OCTOBER 6 877-860-1651

Manheim Nevada OCTOBER 1 702-730-1400

Manheim Riverside OCTOBER 8, 22 951-689-6000

Manheim Milwaukee OCTOBER 7 262-835-4436

Manheim Palm Beach OCTOBER 21 561-790-1200

Manheim Seattle OCTOBER 14 206-762-1600

Manheim Atlanta OCTOBER 1, 29 404-762-9211

Manheim Nashville OCTOBER 14 615-773-3800

Columbus Fair OCTOBER 21 614-497-2000

Manheim Nevada OCTOBER 1 702-730-1400

Manheim Dallas OCTOBER 6 877-860-1651

Manheim Palm Beach OCTOBER 21 561-790-1200

Manheim Milwaukee OCTOBER 7 262-835-4436

Manheim Pennsylvania OCTOBER 1, 15, 29 800-822-2886

ADESA Boston OCTOBER 9, 23 508-626-7000

Manheim Dallas OCTOBER 7 877-860-1651

Manheim Orlando OCTOBER 13, 27 800-822-2886

ADESA Charlotte OCTOBER 1, 15, 29 704-587-7653

Manheim Fredericksburg OCTOBER 8 540-368-3400

Manheim Pennsylvania OCTOBER 2, 16, 30 800-822-2886

ADESA Golden Gate OCTOBER 13 209-839-8000

Manheim Milwaukee OCTOBER 21 262-835-4436

Manheim Pittsburgh OCTOBER 7 724-452-5555

ADESA Salt Lake OCTOBER 6 801-322-1234

Manheim New England OCTOBER 13 508-823-6600

Manheim Seattle OCTOBER 14 206-762-1600

Columbus Fair OCTOBER 14 614-497-2000

Manheim New Jersey OCTOBER 7, 21 609-298-3400

Manheim Southern California OCTOBER 1, 15, 29 909-822-2261

Financial Services*

Manheim Phoenix OCTOBER 8, 22, 29 623-907-7000 Manheim Riverside OCTOBER 8, 22 951-689-6000 Manheim Seattle OCTOBER 14 206-762-1600

Manheim Atlanta OCTOBER 21 404-762-9211

Manheim Palm Beach OCTOBER 21 561-790-1200

Manheim Dallas OCTOBER 6 877-860-1651

Manheim Pennsylvania OCTOBER 1, 15, 29 800-822-2886

Manheim Milwaukee OCTOBER 7 262-835-4436

Manheim Riverside OCTOBER 8, 22 951-689-6000

For upcoming McLaren auction sales, contact your dealership relationship manager.

Choose Chase on ADESA.com and OVE.com for bank-sourced vehicles. Contact auctions directly for current sale information.

* The tradename Jaguar Financial Group and the Jaguar logo are owned by Jaguar Land Rover North America, LLC (JLR) or its affiliates and are licensed to JPMorgan Chase Bank, N.A. (Chase). Auto finance accounts are owned by Chase. * The tradename Land Rover Financial Group and the Land Rover logo are owned by Jaguar Land Rover North America, LLC (JLR) or its affiliates and are licensed to JPMorgan Chase Bank, N.A. (Chase). Auto finance accounts are owned by Chase. * The tradename Subaru Motors Finance (SMF) and the Subaru logo are owned by Subaru of America, Inc. (Subaru) or its affiliates and are licensed to JPMorgan Chase Bank, N.A. (Chase).Auto finance accounts are owned by Chase. * The tradename Maserati Capital USA and the Maserati logo are owned by Maserati North America, Inc. (Maserati) or its affiliates and are licensed to JPMorgan Chase Bank, N.A. (Chase). Auto finance accounts are owned by Chase. * The tradename Aston Martin Financial Services and the Aston Martin logo are owned by Aston Martin Lagonda of North America Inc. (Aston Martin) or its affiliates and are licensed to JPMorgan Chase Bank, N.A. (Chase). Auto finance accounts are owned by Chase. ADESA, Inc. and Manheim Remarketing, Inc. (OVE) are solely responsible for their website content, sales events, promotions, fulfillment, and auction operations, and are not affiliated with JPMorgan Chase Bank, N.A. or its affiliates. JPMorgan Chase Bank, N.A. Member FDIC (10/26) ©2025 JPMorgan Chase & Co.

Wholesale Numbers

USED CAR NEWS

9/14/2026 seg_type -------Car Car Car Car Car Car Car Car Car Car Truck Truck Truck Truck Truck Truck Truck Truck Truck Truck Car Car Car Car Car Car Car Car Car Car Truck Truck Truck Truck Truck Truck Truck Truck Truck Truck Car Car Car Car Car Car Car Car Car Car Truck Truck Truck Truck Truck Truck Truck Truck Truck Truck Car Car Car Car Car Car Car Car Car Car Truck Truck Truck Truck Truck Truck Truck Truck Truck Truck

make_model_name --------------Toyota Corolla Toyota Camry Honda Civic Nissan Sentra Hyundai Elantra Nissan Altima Hyundai Sonata Chevrolet Malibu Ford Mustang Volkswagen Jetta Chevrolet Silverado 1500 Ford F150 Toyota Tacoma Nissan Rogue Honda CR-V Ram 1500 Toyota RAV4 Hyundai Tucson GMC Sierra 1500 Ford Explorer Toyota Corolla Toyota Camry Honda Civic Nissan Sentra Hyundai Elantra Nissan Altima Hyundai Sonata Chevrolet Malibu Ford Mustang Volkswagen Jetta Chevrolet Silverado 1500 Ford F150 Toyota Tacoma Nissan Rogue Honda CR-V Ram 1500 Toyota RAV4 Hyundai Tucson GMC Sierra 1500 Ford Explorer Toyota Corolla Toyota Camry Honda Civic Nissan Sentra Hyundai Elantra Nissan Altima Hyundai Sonata Chevrolet Malibu Ford Mustang Volkswagen Jetta Chevrolet Silverado 1500 Ford F150 Toyota Tacoma Nissan Rogue Honda CR-V Ram 1500 Toyota RAV4 Hyundai Tucson GMC Sierra 1500 Ford Explorer Toyota Corolla Toyota Camry Honda Civic Nissan Sentra Hyundai Elantra Nissan Altima Hyundai Sonata Chevrolet Malibu Ford Mustang Volkswagen Jetta Chevrolet Silverado 1500 Ford F150 Toyota Tacoma Nissan Rogue Honda CR-V Ram 1500 Toyota RAV4 Hyundai Tucson GMC Sierra 1500 Ford Explorer

9/1/2025 ---------15425 18750 14200 12500 11850 13300 13800 12150 17850 13200 28800 29100 28400 16400 19200 28000 22425 15600 28400 22100 17275 20900 17700 14800 13675 16500 15800 14325 19325 15450 32900 34500 30025 18500 21250 31200 25375 18600 32100 25700 20050 22900 18400 16300 15825 19600 17650 16300 21750 17150 34400 36300 31825 20000 24700 33200 27450 20650 35600 27800 21500 24100 19700 17800 17125 21400 19150 17900 25800 18950 38800 43200 34300 21500 26250 38200 29100 22300 40100 30500

3/1/2026 ---------13550 16100 13500 9600 10950 12500 12200 11100 15850 11400 24500 27000 26200 14300 18400 24600 19950 13150 25500 19800 15050 18400 16600 12500 12650 15000 14300 12850 17300 13550 29300 32600 28475 16300 19850 28600 22550 16000 30500 23000 17750 20550 18100 14300 14150 17000 16650 14700 19250 15800 31300 34700 29975 17800 21700 30100 24750 18550 32000 25900 19650 22800 19300 15800 15800 20000 18200 16650 23650 17450 34300 39000 31750 20000 24200 34000 26950 20350 36700 27800

9/1/2026 ---------13450 16500 12850 10050 10500 11900 11975 11150 15400 11000 24000 26500 26500 14000 18050 24500 20600 13050 24500 18700 15350 18700 16400 12300 12800 13925 14075 13225 18050 14050 30000 30500 28400 15700 20150 28000 23800 16550 30500 22000 17900 21550 18100 14225 15200 16500 16150 15550 20200 15725 33000 36000 30600 17325 22550 31000 26350 18575 32000 25125 20400 24075 19450 16100 17050 18525 18575 18175 24300 17625 35500 39500 32350 19600 24050 32500 29450 20550 34000 27800

9/1/2027 ---------11600 14900 10925 8450 8675 10325 10850 9225 12775 9175 21075 21625 22950 11800 15225 20925 17625 9875 20950 14925 13225 16775 14350 9875 10000 11925 11675 10400 13950 11500 26075 24000 24950 13550 17025 24675 21175 13100 25200 17325 15625 18625 16125 11000 11525 14900 13150 12025 15800 13225 28775 29200 26875 15200 19950 27325 23550 14950 27725 20300 17300 20500 17700 13325 13575 16175 15950 13675 19250 14625 30675 33050 28725 17700 21825 29825 25900 17225 31100 23100

9/1/2028 ---------10075 12400 8950 7100 6825 8850 9050 7550 10900 7650 17575 18125 20375 9625 13325 17750 14975 8075 18350 11975 11525 14075 12175 8375 8075 10125 9675 8425 12025 9700 22775 20550 22250 11150 14975 21950 18325 10725 22400 13950 13675 15875 13950 9475 9525 12750 11150 10075 13725 11625 25400 25450 24250 12675 17500 24500 20600 12450 25225 16925 15275 17650 15600 11475 11475 13950 13825 11800 16775 13075 27350 29525 26575 15525 19450 27100 22975 14650 28450 19575

Actual Wholesale and Projected Residual Values

my --------2021 2021 2021 2021 2021 2021 2021 2021 2021 2021 2021 2021 2021 2021 2021 2021 2021 2021 2021 2021 2022 2022 2022 2022 2022 2022 2022 2022 2022 2022 2022 2022 2022 2022 2022 2022 2022 2022 2022 2022 2023 2023 2023 2023 2023 2023 2023 2023 2023 2023 2023 2023 2023 2023 2023 2023 2023 2023 2023 2023 2024 2024 2024 2024 2024 2024 2024 2024 2024 2024 2024 2024 2024 2024 2024 2024 2024 2024 2024 2024

Source: Black Book

Tony Moorby

Disconnected Jottings From

Tony Moorby 9/14/2026

• 50-year veteran of the industry

“If you like rainbows, you have to put up with the rain!” Dolly Parton said that and it applied to so much of what she believed, whether making goals for her own achievement or going through heartache to fuel her philanthropic bounty. It reflected her own experiences of going through hardship to enjoy success. Most people have great things to say about her – and for good reason. Inside the ritzy and glitzy façade was the nicest, warmest and most appealing lady. I know; I spent almost five hours with her, one on one, back in the eighties. I boarded an American Airlines flight to Los Angeles from Nashville; I used to earn enough frequent flyer miles to enjoy free upgrades to first class and had just finished hanging up my jacket (yes, we used to wear

suits to travel in those days) and installing myself in seat 1A to do some work for the duration of the flight. “’Scuse me, sir. Ah bleeve arm setting rart next door to ya!” With a smile from ear to ear, Dolly Parton started to stow her things in the overhead. I insisted that the privilege should be mine and she courteously allowed me to stash all kinds of things. I was so surprised I must have looked like a blithering idiot with my jaw on the floor. She wore her very recognizable light brown chammy leather mini skirt and jacket with those tasseled sleeves that accentuated her every move. Once we were seated, I started, “Ma’am, I know who you are and if you would prefer that I should keep myself to myself for the flight, I would gladly

oblige.” My accent served as an easy conversation starter – a conversation that didn’t stop till we landed and, even then she invited me to join her at the Admirals Club to introduce me to the friends who were meeting her. She treated me like a celebrity, insisting that they would enjoy meeting me! I politely demurred as I had an appointment to keep. Instead of her talking about herself, she wanted to know all about me; where from in England, education, life at home, what it was like to be an identical twin, London after the war and how I landed up coming to America – a story which takes about half an hour to tell. She was fascinated to hear about the auto auction business and asked all kinds of business-like questions about it. It was obvious that she was very savvy about

32 Youngster

5 Part of U.S.N.A., abbr.

1 Sporty antique wheels by Studebaker

33 Car designed for a lot of traveling

6 Make up

4 QX80 for one

34 Auto-front protector

8 Shade of white

9 Green color

35 After tax income

9 Car, affectionately

10 Makers of the classic Spitfire cars

37 SUVs for light off-road use

11 Use a lever

12 Swedish luxury car company

38 Classic Chevy

14 Like many generals, abbr. 16 France and Germany’s economic bloc, abbr. 17 It’s well over the speed limit 19 Former Kia executive car 22 Teacher’s assistant, for short 23 It crosses a street, abbr. 24 Outback maker 26 Ford SUV 29 Nothing 31 Nice word to hear from a prospective buyer

41 They are often used as markers on the road 44 Place where many cars await their fate 45 Truncation indication, abbr. 46 Changes from the original 47 Classic truck, the International Harvester ___

Down 1 Bond’s car in many 007 movies, 2 words 2 Tire service 3 He’s a real turkey 4 That is, abbr.

7 Neighbor of Wis.

13 Not at home

executive vice president of sales and marketing

• Moorby & Associates 2006–present

• NAAA Hall of Famer • IARA Circle of Excellence

To see past columns

from Tony Moorby, visit

www.usedcarnews.com/ columnists/tony-moorby

innate joy was contagious – she treated the cabin crew with smiling respect and thanked them profusely as we deplaned. As we entered the gate area and strolled along the terminal she was met by some associates but before we parted she gave me a hug. As small as she was, she was a huge gift.

34 Ford made famous in a notorious car chase 36 Current direction of the market 37 Heavy equipment makers, abbr.

33 34

30 Provides a 5000 mile check over

21 May racing event, for short

28 Letters for a Lexus

27 They are shifted a lot manually

11 14

20 Another word for auto brands

25 Car in “The Dark Knight” movie

4 9

15 Indian automaker 18 Elon Musk’s brand

44 46

38 Grp. of relatives 39 Rebuffs 40 “__ tu, Brute” Julius Caesar 42 How some stocks are sold: abbr. 43 Harden

45 47

W A H

A I

G A

C L

N T

D O

U 28

A 21

Y E

Solution to the 8/17/2026 puzzle

L F

O W

N 12

I T

6 9

18 20

N 27

A T

R M

R I

W A

5 8

T W U

R L

E R

O O

M C

G O

Solution to this puzzle in the 10/19/2026 issue. Call 1.800.794.0760 for a FREE subscription.

2000 of ADT Automotive

• Served as ADESA’s

Play Online at Us e d C a r N e ws. co m

By Myles Mellor

Across

• President from 1997–

how things work and what makes business tick. She occasionally told me stories and epithets about her climb to fame, all laced with those joyfully amusing observations she so easily slipped in here and there; “I was negotiating a deal with some big wheels in Nashville. They thought I was just a dumb blonde! Hell, I’m not even blonde!!” There was never any spite in her recollections. She was so interesting and gracious about things she remembered and underscored that she always looked to learn from every day and to be a good person. She never bragged about anything – her celebrity and achievements provided the ability to give back. Of course, she had done that ‘big time’ since those earlier days. It’s small wonder that people speak so well of her. Her

I N

INDEPENDENTLY OWNED,

AKRON AUTO AUCTION akronautoauction.com

BIG VALLEY AUTO AUCTION bigvalleyaa.com

AVDAA LOS ANGELES avdaauction.com

CENTRAL ARKANSAS AUTO AUCTION caaa.com

PERSONALLY INVESTED. Visit us at NAAA to learn how Servnet partner auctions can offer custom business solutions that work for you.

CAROLINA AA carolinaautoauction.com

DAA OF IDAHO daaofidaho.com

DAA SEATTLE magauctions.com

DAA NORTHWEST magauctions.com

GREATER ROCKFORD AA graa.net

GREAT LAKES AUTO AUCTION

GREAT LAKES AA greatlakesaa.com

GREENVILLE AA greenvillencautoauction.com

MISSOURI AA missouriautoauction.com

OKLAHOMA AUTO EXCHANGE okaex.com

STATE LINE AA statelineauto.com

AA OF NEW ENGLAND aane.com

VALUE AA valueautoauction.com

DAA SEATTLE

DAA NORTHWEST

DAA PORTLAND AA OF NEW ENGLAND

DAA OF IDAHO GREAT LAKES AA GREATER ROCKFORD AA VALUE AUTO AUCTION

STATE LINE AA AKRON AUTO AUCTION

MISSOURI AA GREENVILLE AA AVDAA LOS ANGELES

OKLAHOMA AUTO EXCHANGE

CAROLINA AA CENTRAL ARKANSAS AUTO AUCTION

Servnet difference!

MAG ALASKA BIG VALLEY AUTO AUCTION

SERVNETAUCTIONS.COM