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1555-7413)
586-772-9400 Web Address: www.usedcarnews.com Charles M. Thomas Founder (1947-2002)
The staff of Used Car News would like to thank Autodata Corp.; Tom Kontos, executive vice president of analytical services, ADESA Inc.; Ken Shilson, founder, National Alliance of Buy-Here, Pay-Here Dealers; Tom Webb, chief economist, Manheim Consulting; and Experian Automotive for their help in providing data, charts and input for the 2014 Data Source Book.
Their contributions to this, our 17th annual edition, were vital to its success.
We hope you fnd the information regarding the used car industry helpful in making prudent, thoughtful and lucrative business decisions.
-- Lynda R. Thomas Publisher




Manheim Consulting
Auction Price – Midsize Fleet Cars
Off-Lease Volumes Source: Manheim Consulting
What $5,000 Will Buy
Source: Manheim Consulting
Excludes salvage
Average miles at time of sale; all transactions between $4,000 and $6,000, sold between April 1 and May 15

Source: ADESA Analytical Services





























































Source: Manheim Consulting


























































































































































































































































































































































































































Source: Manheim Consulting


































































































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ALABAMA
Department of Motor Vehicles (334) 242-9000 www.ador.state.al.us
ALASKA Division of Motor Vehicles (855) 269-5551 www.alaska.gov/DMV
ARIZONA
Department of Transportation Motor Vehicle Division (602) 255-0072 www.azdot.gov/mvd
ARKANSAS
Department of Finance and Administration Offce of Motor Vehicles (501) 682-4692 www.dfa.arkansas.gov
CALIFORNIA
Department of Motor Vehicles (800) 777-0133 www.dmv.ca.gov
COLORADO
Division of Motor Vehicles (303) 205-5607 www.mv.state.co.us
CONNECTICUT
Department of Motor Vehicles (860) 263-5700 www.ct.gov/dmv
DELAWARE
Division of Motor Vehicles (302) 744-2500 www.dmv.de.gov/
FLORIDA
Department of Highway Safety and Motor Vehicles (850) 617-3003 www.fhsmv.gov
GEORGIA Department of Revenue (855) 406-5221 wwwmotor.etax.dor.ga.gov
HAWAII
Department of Commerce and Consumer Affairs/DMV (808) 532-4324 www.hawaii.gov
IDAHO
Department of Transportation/DMV (208) 334-8000 www.itd.Idaho.gov
ILLINOIS
Department of Motor Vehicles (217) 782-7817 www.cyberdriveillinois.com
INDIANA
Bureau of Motor Vehicles (888) 692-6841 www.in.gov/bmv/
IOWA
Motor Vehicle Division (800) 532-1121 www.iamvd.com
KANSAS
Department of Revenue/DMV (785) 296-3621 www.ksrevenue.org/
KENTUCKY
Department of Motor Vehicles (502) 564-5301 www.transportation.ky.gov/
LOUISIANA
Offce of Motor Vehicles (225) 925-6146 omv.dps.state.la.us
MAINE
Bureau of Motor Vehicles (207) 624-9000 www.maine.gov/sos/bmv/
MARYLAND
Motor Vehicle Administration (800) 950-1682 www.mva.maryland.gov
MASSACHUSETTS
Registry of Motor Vehicles (857) 368-8000 www.mass.gov/rmv
MICHIGAN
Secretary of State Bureau of Driver and Vehicle Records (888) 767-6424 www.michigan.gov/sos
MINNESOTA
Department of Public Safety Driver and Vehicle Services (651) 297-2005 www.dps.state.mn.us
MISSISSIPPI
Department of Public Safety Motor Vehicle Licensing Bureau (601) 987-1212 www.dps.state.ms.us
MISSOURI
Department of Revenue Motor Vehicle Bureau (573) 526-3669 www.dor.mo.gov/motorv
MONTANA
Department of Justice Motor Vehicle Division (406) 444-3933 www.doj.mt.gov/driving
NEBRASKA
Department of Motor Vehicles (402) 471-2148
www.dmv.state.ne.us
NEVADA
Department of Motor Vehicles (877) 368-7828 www.dmvnv.com
NEW HAMPSHIRE Division of Motor Vehicles (603) 271-2251 www.nh.gov/safety/divisions/dmv/
NEW JERSEY
Motor Vehicle Commission (888) 486-3339 www.nj.gov/nj/trans
NEW MEXICO
Motor Vehicle Division (888) 683-4636 www.mvd.newmexico.gov
NEW YORK
Department of Motor Vehicles (518) 486-4714 www.dmv.ny.gov
NORTH CAROLINA
Division of Motor Vehicles (919) 715-7000 www.ncdot.org/dmv/
NORTH DAKOTA
Department of Transportation Division of Motor Vehicles (701) 328-2500 www.dot.nd.gov
OHIO
Bureau of Motor Vehicles (614) 752-7500 www.bmv.ohio.gov
OKLAHOMA
Department of Public Safety Motor Vehicle Division (405) 521-3221 www.dps.state.ok.us
OREGON Department of Motor Vehicles (503) 945-5000 www.oregon.gov/odot/dmv
PENNSYLVANIA
Department of Transportation Driver and Vehicle Services (800) 932-4600 www.dmv.state.pa.us
RHODE ISLAND
Division of Motor Vehicles (401) 462-5746 www.dmv.ri.gov
SOUTH CAROLINA
Department of Motor Vehicles (803) 896-5000 www.scdmvonline.com
SOUTH DAKOTA
Department of Revenue Motor Vehicle Division (605) 773-3541 www.state.sd.us/drr2/motorvehicle/
TENNESSEE
Motor Vehicle Commission (615) 741-2711 www.tn.gov/commerce/boards/mvc
TEXAS
Department of Transportation Motor Vehicle Division (888) 368-4689 www.txdmv.gov
UTAH
Department of Motor Vehicles (800) 368-8824 www.dmv.utah.gov
VERMONT
Department of Motor Vehicles (802) 828-2000 www.dmv.state.vt.us
VIRGINIA
Department of Motor Vehicles (804) 497-7100 www.dmv.state.va.us
WASHINGTON
Department of Licensing Dealer Services (360) 902-3600 www.dot.wa.gov
WEST VIRGINIA
Division of Motor Vehicles (800) 642-9066 www.transportation.wv.gov
WISCONSIN
Department of Transportation Division of Motor Vehicles (608) 266-1425 www.dot.wisconsin.gov
WYOMING
Department of Motor Vehicles (307) 777-4717 www.dot.state.wy.us
DISTRICT OF COLUMBIA
Department of Motor Vehicles (202) 727-5000 www.dmv.dc.gov
Compiled by Used Car News staff. All Information verifed as of 3-28-14
ALABAMA IADA
Randy Jones, Executive Director PO Box 196274 120 Vulcan Road (35209-4702) Birmingham, AL 35219 205-942-1000 | 800-239-2423 Fax 205-942-3565 randyjones@live.com www.alabamaiada.com
ALASKA
NIADA Direct State
ARIZONA IADA
Dave Warkentin, Executive Director 6350 East Thomas Rd, Ste. 135 Scottsdale, AZ 85251
602-246-1498 | 800-352-4232 Fax 480-967-7905 aiada@aiada.net www.aiada.net
ARKANSAS IADA
Lamar Murphy, Executive Director P O Box 147 (71754) 2213 N. Vine Magnolia, AR 71753 870-234-9468 lamar.murphy@arkiada.org www.arkiada.org
CALIFORNIA IADA
Larry Laskowski, Executive Director P O Box 343 Roseville, CA 95661 916-784-0223 Fax 916-784-0223 larry@iadac.org www.iadac.org
CAROLINAS IADA (NC and SC)
John W. Brown, Executive Director P O BOX 1088 5643 Harrisburg Industrial Park Dr. Harrisburg, NC 28075 704-455-2117 | 800-432-4232 Fax 704-454-5567 jbrown@theciada.com www.theciada.com
COLORADO IADA
Todd O’Connell, Executive Director 950 Wadsworth Blvd., Ste. 101 Lakewood, CO 80214 303-239-8000 | 800-569-1899 Fax 303-237-3305 toddo@ciada.org www.ciada.org
FLORIDA IADA
Lisette Mariner, Executive Director 1840 Fiddler Court Tallahassee, FL 32308 850-385-2712 | 800-237-0448 Fax 850-385-3251 lisette@fada.com www.fada.com
GEORGIA IADA
Paul John, Executive Director 6903 Oak Ridge Commerce Way SW Austell, GA 30168 770-745-9650 | 800-472-8101 Fax 770-745-9655 paul@giada.org www.giada.org
HAWAII IADA
John Caudell, State President Manheim Hawaii C/O Greg Lelesch 1001 Ahua St. Honolulu, HI 96819 808-334-1111 president@hiiada.com www.hiiada.com
IDAHO IADA
Brenda Dudley, Administrative Dir. 3323 Port St Nampa, ID 83687 208-463-7709 | 800-950-8227 Fax 208-463-9601 brenda@isiada.com www.isiada.com
ILLINOIS IADA
Bruce Eklund, Administrator P.O. Box 7266 3209 Ashwinton Way (61109) Rockford, IL 61125 815-873-8980 | 800-987-6627 lilcheeper5@aol.com www.il-iada.org
INDIANA IADA
Debbie Andersen, Executive Director P O Box 1393
128 S. East St. Crown Point, IN 46308 219-661-0287 | 800-310-3112 Fax 219-663-5294 iiada@comcast.net www.iiada.com
IOWA IADA
Judy Wilson, Administrator PO Box 337 409 East Market St. Panora, IA 50216 641-755-4177 | Fax 641-755-3247 iiada@netins.net http://iowaiada.com
KANSAS IADA
NIADA Direct State
KENTUCKY NIADA Direct State
LOUISIANA IADA
Heather Moore, Executive Director 850 Kaliste Saloom Rd., Ste. 206 Lafayette, LA 70508 877-513-6275 Fax 337-534-4891 heather@mydealersupply.com www.louisianaiada.com
MARYLAND/DELAWARE IADA
Jack Tracey, Executive Director 7250 Parkway Drive, Ste. 510 Hanover, MD 21076 410-865-5431 | Fax 410-712-4038 jack@miada-diada.com www.miada-diada.com
MASSACHUSETTS / NEW ENGLAND IADA
Melissa Otis, Executive Director 1 Upland Rd., Bldg 200 - Ste. 226 Norwood, MA 02062 781-278-0077 | Fax 781-278-0099 Director@miada.com www.miada.com
MICHIGAN IADA
Nancy Chapman, Executive Director 55 E. Long Lake Rd. PMB 233 Troy, MI 48085 248-828-7010 | Fax (248) 828-7012 nchapman@miada.org www.miada.org
MISSISSIPPI IADA
Andrew Caldecott, Executive Director 1705 Old Whitfeld Rd, Ste. A Pearl, MS 39208 601-939-9866 | Fax 601-939-9882 andrew@mississippiiada.com www.mississippiiada.com
MISSOURI IADA
Norm Schroeder, Executive Director PO Box 1733 Jefferson City, MO 65102 800-889-1073 | Fax 573-496-4015 info@moiada.com www.moiada.com
MONTANA IADA
John Hammrell, Executive Director P O Box 80326 Billlings, MT 59108 406-256-4943 | Fax 406-874-2253 Cell 406-670-4786 mtiada@hotmail.com www.mtiada.com
NEBRASKA IADA
Jan Merritt, Executive Director PO Box 29107 Lincoln, NE 68529 402-464-2089 | 800-659-5453 Fax 402-464-8878 niada2289@windstream.net www.neiada.com
NEVADA NIADA Direct State
NEW JERSEY IADA
Paula Frendel, Executive Director 115 Franklin Turnpike #303 Mahwah, NJ 07430 855-694-2324 njiada.pfrendel@gmail.com www.newjerseyiada.org
NEW MEXICO IADA
Executive Director (Vacant) 604 Chama St. NE Albuquerque, NM 87108 505-232-0809 | Fax 505-232-0810 derek@nmiada.com www.nmiada.com
NEW YORK IADA
Paula Frendel, Executive Director 565 Hunts Point Avenue Bronx, NY 10474 855-694-2324 (NYIADA4) nyiada.pfrendel@gmail.com www.newyorkiada.org
NORTHLAND IADA (MN and ND)
Allen Lentsch, Executive Director 850 Eastcliff Rd Burnsville, MN 55337 952-894-1766 | 800-879-3433 Fax 952-894-8990 keys@northlanddealers.com www.northlanddealers.com
OHIO IADA
Wendy Rinehart, Executive Director 2040 Brice Rd. Reynoldsburg, OH 43068 614-863-5800 | Fax 614-863-5801 wendy@ohiada.org www.ohiada.org
OKLAHOMA IADA
Odell & Rose Morgan, Executive Directors 813 Northwest 34th Moore, OK 73160 405-232-2947 | Fax 405-799-3367 odell.morgan@sbcglobal.net www.e-oiada.com
OREGON IADA
Diane Sparks, Executive Director 1475 Capitol Street NE Salem, OR 97301 503-362-6839 | 800-447-0302 Fax 503-364-7331 dsparks@oiada.com www.oiada.com
PENNSYLVANIA IADA
Reg Evans, Executive Director 1501 North Front Street Harrisburg, PA 17102 717-238-9002 | Fax 717-238-3870 revans@piada.org www.pennsylvaniaiada.com
SOUTH DAKOTA IADA
Jerry Vogeler, Executive Director P O Box 7077 102 Telegraph Trail 57532 Pierre, SD 57501 605-223-2060 | Fax 605-223-2061 jerryvogeler@vogeler-consulting.com www.sdiada.com
TENNESSEE IADA
Darryl Noble, Executive Director PO Box 2219 318 E. Main St. Lebanon, TN 37087 615-506-4968 | Fax 615-443-7486 866-586-4232 dnoble@tniada.com www.tniada.com


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TEXAS IADA
Jeff Martin, Executive Director P O Box 127 Round Rock, TX 78680-0127 512-244-6060 | 800-442-5944 Fax 512-244-6218 Jeff.martin@txiada.com www.txiada.com
UTAH IADA
Wayne & Adam Jones, Exec. Directors 7414 South State Street Midvale, UT 84047-2014 801-566-3802 | 800-324-7009 Fax 801-566-0708 wjones@utahdealers.com adam.jones@utahdealers.com www.utahdealers.com
VIRGINIA IADA
Lois Keenan, Executive Director 4700 Thoroughgood Square Virginia Beach, VA 23455 757-464-3460 | 800-394-1960 Cell 757-621-8424 Fax 757-460-1346 lois@viada.org www.viada.org
WASHINGTON IADA
WEST VIRGINIA
NIADA Direct State
WISCONSIN IADA
Chris Snyder EVP / General Counsel 150 E Gilman St. Ste. A Madison, WI 53703 608-251-5577 ext 107 Fax 608-251-4379 csnyder@watda.org www.watda.org
WYOMING
NIADA Direct State
NATIONAL INDEPENDENT AUTOMOBILE DEALERS ASSOCIATION
Steve Jordan, Executive Vice President 2521 Brown Blvd. Arlington, TX 76006 800-682-3837 www.niada.com
CANADA
ONTARIO UCDA


AMERICAN AUTOMOTIVE LEASING ASSOCIATION
(703) 548-0777 FAX: (703) 548-1925
Pamela Sederholm, Executive Director 675 N. Washington Street, Ste. 410 Alexandria, VA 22314 www.aalafeet.com
AMERICAN RECOVERY ASSOCIATION (972) 755-4755 FAX: (972) 870-5755
Les McCook, Executive Director 5525 N. MacArthur, Blvd., Ste. 135 Irving, TX 75038 homeoffce@americanrecoveryassn.org www.repo.org
AUTOMOTIVE FLEET & LEASING ASSOCIATION
(414) 386-0366 FAX: (414) 359-1671
Bill Elliott, Executive Director 11950 W. Lake Park Drive Ste. 320 Milwaukee, WI 53224 www.afaonline.com
AUTOMOTIVE RECYCLERS ASSOCIATION
(888) 385-1005 FAX: (571) 208-0430
Michael E. Wilson, Chief Executive Offcer 9113 Church St. Manassas, VA 20110 www.a-r-a.org

AMERICAN SALVAGE POOL ASSOCIATION (678) 560-6678 FAX: (678) 229-2777
Natalie Nardone, CAE, CMP Executive Director Suite 700-PMB 321 2900 Delk Road Marietta, GA 30067 www.aspa.com
CONSUMER BANKERS ASSOCIATION
Jean Marie Bunton, Senior Vice President, Communications & Marketing (202) 552-6382 FAX: (703) 528-1290 1225 Eye St., NW Ste. 550 Washington D.C. 20005. www.cbanet.org
INTERNATIONAL AUTOMOTIVE REMARKETERS ALLIANCE (865) 805-5954 FAX: (866) 277-6996
Tony Long, Executive Director 257 N. Calderwood St. #316 Alcoa, TN 37701 www.iaraonline.org
NATIONAL ALLIANCE OF BUY-HERE, PAY-HERE DEALERS (832) 767-4759 FAX: (713) 680-2474
Ken Shilson, Founder 2180 North Loop West, Ste 270 Houston, TX 77018 www.bhphinfo.com
Kurt Strovink, Executive Director P O Box 1837 Auburn, WA 98071-1837 707 Auburn Way S. Auburn, WA 98002 253-735-0267 | 800-877-3577 Fax 253-804-0844 kurt@wsiada.com www.wsiada.com
NATIONAL ASSOCIATION OF PUBLIC AUTO AUCTIONS (919) 876-0687 FAX: (919) 878-7413
Elaine Christian, Executive Director P.O. Box 41368 Raleigh, NC 27629 www.publicautoauctionassoc.org
NATIONAL AUTO AUCTION ASSOCIATION (301) 696-0400 FAX: (301) 631-1359
Frank Hackett, Chief Executive Offcer 5320 Spectrum Drive, Suite D Frederick, MD 21703 www.naaa.com
NATIONAL AUTOMOBILE DEALERS ASSOCIATION (703) 821-7000 (800) 252-6232
Peter K. Welch, President 8400 Westpark Drive McLean, VA 22102 www.nada.org
NATIONAL AUTOMOTIVE FINANCE ASSOCIATION (800) 463-8955 (410) 712-4036 FAX: (410) 712-4038
Jack Tracey, Executive Director 7250 Parkway Drive, Suite 510 Hanover, MD 21076-1343 www.nafassociation.com
Warren Barnard, Executive Director 230 Norseman St. Toronto, Ontario M8Z 6A2 416-231-2600 | 800-268-2598 Fax 416-232-0775 w.barnard@ucda.org www.ucda.org
NATIONAL INDEPENDENT AUTOMOBILE DEALERS ASSOCIATION (817) 640-3838 (800) 682-3837 FAX: (817) 652-9263
Steve Jordan, Executive Vice President 2521 Brown Blvd. Arlington, TX 76006 www.niada.com



















































































































































Dealer Contact: Wendy Heasley
Fleet/Lease Contact: Nicki Brefke




Fleet/Lease Contact: Dee Sullivan
Pres. / Manager: Robin R. Thompson
Transport Manager: Wendy Windels
Offce Manager: Brandon Thompson CEO: Robert E Thompson
Dealer

























































































































































































































































































