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Emergency Response

most up-to-date source emergency.

emergency and crisis response

procedures and evacuation routes for

The TrojansAlert system is the most up-to-date source of reliable information during an emergency. Please familiarize yourself with campus emergency and crisis response procedures and review emergency procedures and evacuation routes for your building.

Call DPS

To report any emergency, call the USC Dept. of Public Safety. Add these numbers to your mobile phone. UPC (213) 740-4321 HSC (323) 442-1000

ACTIVE SHOOTER/ASSAILANT EMERGENCY

EMERGENCY

danger?

danger

• OBSERVE where TrojansAlert messages

YES

Stay Informed

“Run, Hide, Fight” Protocol

Am I in the vicinity of immediate danger?

EARTHQUAKE

S.L.O.W. can help you decide: STOP • LISTEN for danger • OBSERVE where danger or risk is coming from • WATCH for TrojansAlert messages

Drop, Cover, Hold On

• DROP: avoid falling objects and tall furnishings or windows and drop to the ﬂoor

• COVER: get under a sturdy table and cover the back of your head and neck with your arms

• HOLD ON: to the table in case it moves FIRE

• TrojansAlert updates: follow prompts, including, “Stay away from area” or “Shelter in Place”

escape the area of danger (also known as “Shelter in Place”) is not an option lock/barricade doors blinds and windows the lights phones, including vibrations/lights shelter

• Continuously listen and observe your surroundings

Call DPS

To report any emergency, call the USC Dept. of Public Safety. Add these numbers to your mobile phone.

(213) 740-4321

(323) 442-1000

EARTHQUAKE

Drop, Cover, Hold On

• DROP: avoid falling objects and tall furnishings or windows and drop to the ﬂoor

• COVER: get under a sturdy table and cover the back of your head and neck with your arms

• HOLD ON: to the table in case it moves

See deﬁnitions of both “Shelter in Place” and “Run, Hide, Fight” in next column with TrojansAlert

Follow “Run, Hide, Fight” Protocol

• RUN: escape the area of danger

• Sound the alarm or yell “Fire!”

• HIDE: (also known as “Shelter in Place”) if escape is not an option

• lock/barricade doors

• Call DPS: UPC (213) 740-4321, HSC (323) 442-1000

• Evacuate the building using stairs, not elevator

• Be prepared to “Shelter in Place” or “Run, Hide, Fight” if your observations or TrojansAlert indicate that you are in the vicinity of immediate danger

cornered, band together to attack immobilize the shooter using physical aggression and improvised weapons

• close blinds and windows

• turn oﬀ the lights

MEDICAL EMERGENCY

• silence phones, including vibrations/lights

• take shelter

• Call DPS: UPC (213) 740-4321, HSC (323) 442-1000

• Do not move victim unless there is immediate danger of further injury

• FIGHT: if cornered, band together to attack and immobilize the shooter using physical aggression and improvised weapons YES

POWER OUTAGE

When law enforcement arrives...

Remain calm and follow instructions

hands and spread ﬁngers

• Keep hands visible for help or direction when evacuating

FIRE

• Sound the alarm or yell “Fire!”

• Call DPS: UPC (213) 740-4321, HSC (323) 442-1000

• Evacuate the building using stairs, not elevator

MEDICAL EMERGENCY

• Call DPS: UPC (213) 740-4321, HSC (323) 442-1000

• Do not move victim unless there is immediate danger of further injury

POWER OUTAGE

• Help others move to safety

• Put down any items in your hands

• Avoid quick movements towards oﬃcers

• Do not use elevators but check if anyone is trapped inside

• Raise hands and spread ﬁngers

• Keep hands visible at all times

• Do not stop to ask oﬃcers for help or direction when evacuating

• Shut down any lab equipment that could be hazardous

• Do not use elevators but check if anyone is trapped inside

• Shut down any lab equipment that could be hazardous

See Something, Say Something, Do Something.

Supporting members of the university community and helping those who may be distressed or struggling in any way is a USC Trojan Family value. If you know of someone (student, colleague, or co-worker) who is expressing signs of distress, please contact:

Campus Support and Intervention: (213) 740-0411

Note with regard to applicable privacy laws: USC administrators, faculty and staﬀ may disclose information to an appropriate third party about a student that otherwise may be protected under FERPA when there is a signiﬁcant and imminent threat to the student or other individuals. The information disclosed must be the “minimum necessary” and must be made to a person or department that may lessen the threat.

See Something Say Something Do Something

BEHAVIOR

Dept of Public Safety (213) 740-4321 UPC (323) 442-1000 HSC SIGNS OF DISTURBING

• explicit statements about harming someone

• disturbing messages by email, text, or another source

• potential domestic violence

• displays of paranoia

• suicidal thoughts or actions

• self-harm

• alarming coursework content

• disruptive or abrasive behavior toward others

• making implied or direct threats toward others

• stalking

SIGNS OF

DISTRESS

• ﬁnancial problems

• struggling academically

• recent personal tragedy

• mood changes: irritable, sad, anxious, withdrawn, disoriented, angry or hostile

• unexplained absenteeism

• Note your observations and interactions with the person.

• Contact CSI, DPS or the Oﬃce of Threat Assessment

Contact:

Campus Support and Intervention (213) 740-0411

Oﬃce of Threat Assessment (213) 740-0243

• Note your observations and interactions with the person.

• If you feel safe meeting privately, you may express your concerns calmly and refer the individual to campus support services, such as Counseling or Mental Health Services in USC Student Health or the Center for Work and Family Life.

• Whether or not you meet with the person directly, refer the incident to Campus Support and Intervention.

Contact:

Campus Support and Intervention (213) 740-0411

WorkWell Center (213) 821-0800

Counseling and Mental Health Services, USC Student Heath UPC (213) 740-9355 / WELL

• If you experience, witness or become aware of a bias incident against a person/persons based on their race, gender, religion, disability, sexual orientation, ethnicity, national origin or gender identity

SEXUAL ASSAULT / DOMESTIC VIOLENCE / GENDER-BASED HARM

• If you are made aware of a sexual assault, domestic violence or gender-based harm incident as reported by a student or colleague

• Inform the person before they provide details of their account that you as an educator/employee are required by law to report the incident. Staﬀ and faculty who do not hold a legal conﬁdential privilege have a personal responsibility under all circumstances to notify OCRC of any sexual assault, domestic violence or gender-based harm incident.

• If the individual prefers to speak conﬁdentially, direct the person to conﬁdential resources*

• If the person prefers to speak with you, actively listen, be empathetic, make no promises or conclusions and take notes.

(213) 740-9355 /

• If you become aware of a student with a potentially communicable disease

• Support the student in following directions from health care providers for isolation. If you are concerned about the risk to yourself and others, contact USC Student Health for assistance.

• When communicable diseases are identified, health care providers take steps to ensure that they will not be spread in the community even if medical confidentiality does not allow specific information to be shared.

• Use the Communicable Disease Reporting Form (https://uscsthealth.info/disease-reporting) to notify public health oﬃcers at USC.

Contact: OCRC (Oﬃce of Civil Rights Compliance) (213) 740-5086

CARE-SC (Conﬁdential Advocates, Resources, Education Support Center) (213) 740-9355 / WELL

* Medical providers, counseling services or religious officials acting in that capacity are all examples of confidential resources. USC Student Health medical, counseling and sexual assault survivor services at Engemann and Eric Cohen Student Health Centers, and the WorkWell Center, are all confidential resources at USC.

\ Contact: USC Student Health (213) 740-9355 / WELL

Campus Resources

Department of Public Safety (*24/7) .................UPC (213) 740-4321 / HSC (323) 442-1000

Campus Support and Intervention ........................................................ (213) 740-0411

Department of Public Safety (*24/7) .................UPC (213) 740-4321 / HSC (323) 442-1000

Campus Support and Intervention ........................................................ (213) 740-0411

USC Student Health (*24/7) ......................................................................................

Counseling, Medical, Sexual Assault, Survivor Support (UPC & HSC) .. (213) 740-9355/WELL

USC Mobile Safety app Download for easy contact with emergency responders and crime reporting

Counseling, Medical, Sexual Assault, Survivor Support (UPC & HSC) .. (213) 740-9355/WELL

Oﬃce of Civil Rights Compliance .......................................................... (213) 740-5086

Online Bias or Hate Reporting ................................................................ bit.ly/uscbias

Oﬃce of Civil Rights Compliance .......................................................... (213) 740-5086

Online Bias or Hate Reporting ................................................................ bit.ly/uscbias

Chief Threat Assessment Oﬃcer............................................................ (213) 740-0243

WorkWell Center ................................................................................ (213) 821-0800

Chief Threat Assessment Oﬃcer............................................................ (213) 740-0243

WorkWell Center ................................................................................ (213) 821-0800

Trojans Care for Trojans

Trojans Care for Trojans (TC4T) Online reporting when concerned about someone ............................... bit.ly/tc4t

Oﬃce of Community Expectations .......................................................... (213) 821-7373

(TC4T) Online reporting when concerned about someone ............................... bit.ly/tc4t

*24-hour hotlines

Oﬃce of Community Expectations .......................................................... (213) 821-7373

*24-hour hotlines

Response

SEPTEMBER 2025 Emergency Response

SEPTEMBER 2025