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2024 UPO Annual Report

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PLANNING ORGANIZATION

IMPACT!

Powerful effects on people who have a Passion and Purpose

2 0 2 4 ANNUAL REPORT

UPO’s Washington: A city of thriving communities and economically secure residents.

COMMUNITY ACTION

The United Planning Organization (UPO) is one of our nation’s 1,000+ Community Action Agencies (CAAs) dedicated to helping people become economically secure. CAAs serve 99% of the counties in the nation. UPO serves as the only CAA for Washington, DC’s residents with low incomes, and is one of only 12 agencies to ever win the Agency of Excellence award.

ON THE COVER

THE COMMUNITY ACTION PROMISE

Community Action changes people’s lives, embodies the spirit of hope, improves communities, and makes America a better place to live. We care about the entire community and we are dedicated to helping people help themselves and each other.

Mysoun Patrick, an award-winning high school student in UPO’s Construction Trades workshop who was chosen to help build a school in Jamaica. See his story on p. 22.

236,330

FROM THE PRESIDENT/CEO AND BOARD CHAIR:

HELPING PEOPLE, CHANGING LIVES

Every day, we see UPO’s powerful impact on our DC neighbors who have low incomes. Team UPO makes such a difference for People who ask us for help to reach their Passion and Purpose.

We become their champions: We Unite People with Opportunities by opening their eyes to new possibilities and opening doors to economic security. Our customers become the change agents of their lives, reach their full potential, and help their communities to thrive

Because of UPO:

� A returning citizen gets the job training he wants and the confidence he needs

BOARD OF DIRECTORS

OFFICERS

Lafayette Barnes Chair

Designated by Mayor of the District of Columbia

Jennifer Park, Ph.D. Vice Chair Representative of Major Groups & Interests

Michael Austin, Esq. Secretary

Designated by Mayor of the District of Columbia

Barbara Bovbjerg Treasurer

� A high school student seizes his chance for a meaningful career path

� A couple gains a quality education for their child so they can work

� New affordable homes are built for aspiring families

� A man reaches financial stability for the first time

� A woman learns how to achieve her vision for her community

Our programs are successful, accountable, and cost-effective. Please read the stories in this report to see how UPO helps people to break out of cycles of dependence and transform their lives.

Designated by Congresswoman Norton

MEMBERS

Salim K. Adofo Representative of Low-Income Residents Elected by Ward 8B

Reginald Black Representative of Major Groups & Interests

Nkosi C. Bradley, Esq. Representative of Low-Income Residents Elected by Ward 7

Christian Clansky Representative of Major Groups & Interests

Loren Cox, Ph.D. Representative of Major Groups & Interests

Tonya Crawford Representative of Low-Income Residents Elected by Ward Ward 8A

Rhonda N. Hamilton Representative of Low-Income Residents Elected by Wards 2 & 6

Shakira Hemphill Designated by Mayor of the District of Columbia

Laura Manville Representative of Major Groups & Interests

Hadiyah M. Muhammad Representative of Low-Income Residents Elected by Wards 4 & 5

Christopher Sennett, Esq. Designated by Mayor of the District of Columbia

Dorjan Short Designated by Mayor of the District of Columbia

Aron Szapiro Representative of Major Groups & Interests

Robert Thorne Representative of Major Groups & Interests

Christine M. Warnke, Ph.D. Representative of Low-Income Residents

Elected by Wards 1 & 3

Josiane Yepmo

Parent Policy Council

Representative

Andrea Thomas President and CEO
Lafayette Barnes Chair, Board of Directors

OUR PROGRAMS

How DC Residents Become the Change Agents of Their Lives

Everyone deserves to be economically secure and reach their full potential. We partner with people on their journey to economic security, tailoring our approach to help them build on their strengths and add knowledge and skills.

Office of Early Learning

educates, empowers, and supports children and their families.

Youth Services

sparks academic success and personal development for grades 1-12 through tailored programs designed to close the opportunity gap; our Beavers Scholarships make college dreams come true; and our “Foster Grandparents” are senior volunteers who become children’s mentors.

UPO Workforce Institute

develops customers’ skill sets and powers their careers via national certifications. We also place customers in jobs, accelerating the upward trajectory of their careers and increasing their earning power.

Community Reinvestment

helps customers build on and leverage their assets to generate wealth.

Affordable Housing

delivers affordable homes that offer dignity and stability.

Community Health

Shelter Hotline protects people who are living on the streets; Comprehensive Treatment Center supports health and well-being through education, treatment, and outreach; Electronic Benefit Transfer (EBT) program ensures that customers can keep food on their tables; and Permanent Supportive Housing helps people move from homelessness to housing stability and selfsufficiency.

Community Impact

reduces the causes and conditions of economic instability through place-based strategies that are launched and driven by community residents

Advocacy Initiatives

change lives and strengthen communities through direct service and by amplifying the voices of DC residents who lead the transformation of their neighborhoods. Our Community Advocacy, Volunteering, and Legislative Advocacy teams collaborate with residents to fight for changes by showing how policy affects opportunity.

PRO-EDUCATION

Programs Spark Learning

Education is the key to achieving economic security. We invite pregnant mothers to learn about pre-natal care, then we help to nurture their children in Early Head Start. As students grow, our programs follow them with afterschool and summer programs that prepare them for college and careers. We also train senior volunteers to mentor children — which benefits all of them!

UPO is DC’s LARGEST EARLY HEAD START PROVIDER

OFFICE OF EARLY LEARNING

UPO nurtures 710 children in 14 Early Childhood Education Centers throughout the city (see p. 28), including 7 inside high schools. For the past decade, UPO has also overseen 13 other centers in the Quality Improvement Network, which is a citywide effort to improve educational outcomes. Our expert training and technical assistance (with systems and coaching, for example) raises every center to a level that meets federal standards.

HOW WE ENGAGED PARENTS

We involve parents through in-person and virtual events including Baby Showers, Preventive Healthcare, Financial & Credit Literacy, Mental Health Services, and weeklong parenting skills courses (ACT Raising Safe Kids) in English and Spanish. These activities are roadmaps to success:

96 families improved their parenting practices

86 parents either obtained a job or started school

113 families built their peer networks

92 families improved their understanding of child development and then changed their behavior

Cut in Half

in Literacy, Math, Cognitive, and Social-Emotional skills

The percent of children who scored below expectations was 85% of children are meeting or exceeding expectations in Literacy, Cognitive, Physical, and SocialEmotional skills

We are devoted to continuous improvement: All teachers received coaching and feedback from our Early Learning Specialists, which led to more intentional teaching. Education Managers met with Center Directors regularly to share results and create action plans for how to improve.

L. to r.: Dr. Kristie Edwards, Principal, Randle Highlands Elementary School; Ruthven Phillip, Esq., then-Chair, UPO Board of Directors; Andrea Thomas, President & CEO, UPO; Myles Frizzell, student; Syrita Robinson, VP, UPO Office of Early Learning; and David Daniels, CEO & President, Bainum Family Foundation.

A NEW MODEL FOR EARLY EDUCATION

When we unveiled our new Early Childhood Education Center at Randle Highlands Elementary, it was a milestone. The center is a pilot for a new education model that’s better for children, parents, and educators. It is an all-year program that emphasizes teachers’ wellness, including holistic stress management, a compressed work schedule, and improved self-care (via a collaboration with the DC Dept. of Behavioral Health).

The driving force behind this project is the the Bainum Family Foundation’s WeVision EarlyEd initiative. Bainum and UPO have partnered since 2016 and we are honored to collaborate on this center and future ones.

HOW WE HELPED HER GROW

"UPO has played a vital role in transforming my family’s life,” said Jessica Harden. In 2018, while her first child attended a UPO Early Childhood Education Center, Jessica became the first graduate of our Early Educator Credentialing Program. After she earned a Child Development Associate certificate, UPO hired her as a teacher. Then, after a tragedy destroyed her home, UPO helped her family get through the trauma and supported Jessica so she could secure new housing and attend college.

PRO-EDUCATION Programs Spark Learning

YOUTH SERVICES DIVISION

gives essential support through tailored programs that lead to academic success and personal development. Our team addresses short- and long-term needs of youth, fosters community, and unites them with opportunities that powerfully affect their decisionmaking.

E P I C BOOK CLUB LITERACY PROGRAM

MAKING A DIFFERENCE IN MATH

UPO’s C.R.E.A.T.E. elementary program provides a safe and enriching afterschool experience. We focus on homework support, socialemotional learning, nutrition, physical fitness, and literacy workshops. C.R.E.A.T.E. is supported by a 21st Century out-of-school-time grant.

51%

of C.R.E.A.T.E. students began the year with basic math skills or below

80%

of C.R.E.A.T.E. students improved or became proficient by the end of the year (33 students)

In the afterschool EPIC program, students build confidence, expand knowledge, learn critical thinking, and develop a lifelong passion for reading. EPIC is funded by the Learn 24 grant.

“Witnessing the level of commitment and dedication from the teachers … was pure joy. I saw improvements in vocabulary and reading comprehension, and [they increased how many words they read per minute]. The enthusiasm, and the support that the students had for each other, was impressive [as was their] curiosity, engagement, and wonder.” - Nichelle G. Perrineau, C.R.E.A.T.E. Program Coordinator

The POWER program provides safe and engaging afterschool, in-school, and summer enrichment (on and off campus), including leadership development. The middle school program fosters Social-Emotional Learning, explores STEM careers and STEM in Sports, and develops critical thinking through debate. For high schoolers, we focus on college and career readiness, financial literacy, and debate. POWER is funded with 21st Century OST and CSBG grants.

EMPOWERING DC TEENS WITH A TASTE OF COLLEGE

Our partnership with TD Bank and TD Charitable Foundation enabled an unforgettable experience: POWER students from Digital Pioneer Academy attended the Youth to Youth Conference at Ohio Wesleyan University. They had a taste of authentic college life by staying on campus and participating in a range of workshops (similar to a college student’s schedule).

In a thank-you letter, high schooler Au’Rea Jones wrote, “The trip was an eye-opening experience that I will cherish forever. I learned how to speak up for myself. Your investment in my future has made a significant impact and I am grateful. [Now I want] to pursue my dreams of becoming a bioengineer.”

PRO-EDUCATION Programs Spark Learning

SENIORS & CHILDREN HELP EACH OTHER TO THRIVE

UPO “Foster Grandparents” are senior volunteers (ages 55+) who mentor children. The seniors feel fulfilled and improve their health by reducing isolation, learning new skills, and staying active.

Foster Grandma Muriel Langford is a cornerstone of Excel Academy, an all-girls school. “The key to this work is having a big heart,” she says. “You have to respect kids, help them, and treat them as your own.” As an active volunteer with UPO, a breast cancer survivor, and a leader in her church, Grandma Langford doesn’t just support students — she’s a pillar for their families and her community. Many thanks to you, Grandma, and all of UPO’s Foster Grandparents, who form the DC Chapter of AmeriCorps Seniors.

FOSTER GRANDPARENTS

seniors Our

111

1,091 children to mentor served at 34 sites including classrooms + Howard University Hospital

77,930 hours volunteered

UPO awarded Beavers Scholarships to emerging leaders

HONORING SCHOLARS AT THE MLK BREAKFAST

“We Still Have a Dream…Where Do We Go from Here?” was the theme of UPO’s 40th Annual Martin Luther King Jr. Memorial Breakfast. Every year at this event, we give Joseph A. Beavers Scholarships to 5 outstanding DC students to ease the costs of college. Our generous donors have invested over $1 million to support 200+ scholars through college. Highlights of the breakfast included:

• Keynote speech by Dr. Russell Wigginton, President of the National Civil Rights Museum

• Special remarks by Eric Holder, former Attorney General of the U.S.

• UPO, returning to its roots as a catalyst for change, unveiled our Legislative Advocacy & Budget Priorities (see p. 12)

• Presentation of our MLK Jr. Oratorical Contest winners

• MC Jade Polly, a proud graduate of UPO’s POWER program who then earned a Beavers Scholarship, shared her story: “UPO gave me access and resources. The Beavers Scholarship funded my Study Abroad experiences in Ghana and Senegal for academic research.” Jade also used her scholarship for tuition; she graduated from Davidson College with a Bachelor’s in Africana Studies and became a teacher in DC.

PRO-COMMUNITY Programs Transform Lives

UPO helps District residents build stronger neighborhoods and live healthy, productive lives. We address the causes and conditions of economic insecurity and show people how to amplify their voices to improve their communities.

Our staff helps people gain the tools they need to succeed, from affordable housing to education, from food to free tax prep, from healthcare to financial counseling (because UPO operates DC’s Financial Empowerment Center).

The panel was moderated by UPO Legislative Advocacy Director Ed Lazere. The panelists were (l. to r.) Daniel del Pielago, Housing Director, Empower DC; Rachel Rintelmann, Legal Director of Systemic Advocacy and Law Reform, Legal Aid DC; Awad Bilal, Tenant Organizer, Latino Economic Development Center; Brittany (Brit) Ruffin, Director of Policy and Advocacy, Washington Legal Clinic for the Homeless; and Ramon Jacobson, Executive Director, LISC DC.

ADDRESSING THE DISTRICT’S MOST CRITICAL ISSUES

Input from our customers and staff drives our annual Legislative Advocacy & Budget Priorities. These are 5 areas where UPO is engaging the community to improve residents’ quality of life:

• Expand Affordable Housing

• Increase Food Security

• Improve Income Support for Families

• Strengthen Child Care

• Reduce Violence

AFFORDABLE HOUSING FORUM: BOLD ACTIONS TO SUPPORT HOUSING STABILITY AND STOP DISPLACEMENT

Decent affordable housing is the foundation of stable families and communities, and there’s a gap between what exists in DC and what is needed. To address this complex issue, UPO convened a panel of local experts and listened to our neighbors’ questions.

Together, we generated ideas that DC leaders can act on now. The wide-ranging discussion included how much affordable housing to build, who can actually afford the homes, and the rights of tenants and people experiencing homelessness.

PARTNERING TO CREATE NEW AFFORDABLE HOUSING

UPO President and CEO Andrea Thomas helped to cut the ribbon for the MDXL Flats apartment building at 1530 First St. SW. UPO partnered with premier developer TM Associates to deliver these 101 units and the sister community next door, the 76-unit MDL Flats. All of these homes are affordable for households who earn up to 50% of the area’s median income.

DC’s Dept. of Housing and Community Development said the project’s combination of high quality and affordability is “unprecedented” and “we look to this as a model” for the District.

For tenants who are emerging from homelessness, UPO’s Permanent Supportive Housing team offers onsite wraparound services to help them succeed in their new homes and achieve the highest possible selfsufficiency and quality of life.

CEO Andrea Thomas said, “Housing is a persistent concern for DC residents, so UPO is proud to be a partner in providing housing stability to people with low incomes and supportive services to those who were unhoused. Most importantly, we are excited to hear the new residents declare, ‘I’m home.’”

PRO-COMMUNITY Programs

Transform Lives

A POWERFUL VOICE FOR HER COMMUNITY

Charlottie Simpson is UPO’s passionate volunteer on the Fair Budget Coalition’s Housing Security Committee. She has testified before the DC Council several times to “express my feelings, beliefs, and sincere thoughts about issues that we as a civilized society must fight for … UPO's commitment to

amplifying resident voices makes me feel that my opinions, and those of my fellow residents, truly matter.” Then she earned an award from the Fair Budget Coalition for her efforts to address homelessness. Congratulations!

She knew about UPO long before becoming a volunteer: “UPO is my go-to agency when I am seeking help. It provides so many services that really make a difference in a person’s life.”

SPARKING A MOVEMENT TO ADDRESS YOUTH VIOLENCE

UPO ignited a movement by convening Uniting for Safe Futures: A Community Forum on Youth Violence. Youth, parents, and community members shared their experiences and challenges and brought fresh ideas.

Ten days later, we held focused, immersive workshops to dive deeper

into solutions, and discussed safe spaces, the impact of music on behavior, and personal stories of loss and resilience. Then we went further to bridge divides and give youth a chance to thrive and grow: We brought inner-city youth to Sandy Spring Adventure Park for a day of ziplining, outdoor activities, and connecting with police officers in a

The forum’s speakers included (l. to r.): Ayana Howard-Bias, Director of UPO’s Community Advocacy & Volunteer Services; Britney Smith, Youth Advocate; Ray Nelson, Youth Influencer (who moderated the panel); Joey Elliot, Youth Representative; Joseph Jackson, Parent; Dequwan Smith, Behavioral Dean; Erica Brown, UPO Community Advocacy intern; Ebbon A. Allen, Educator; Rodriguez “Rodney” Norman, Violence Interrupter; Levon “Big Skye” Williams, Community Advocate; and Dr. Daniel Ofori-Addo, UPO Executive Vice-President and Chief Impact Officer.

unique and positive way. This shared experience (sponsored by The Iron Star Foundation) built trust and mutual understanding.

Looking ahead, we are dedicated to building a robust safety network that supports our youth with programs, resources, wellness, and policy changes that reduce violence.

FORUM ON REDUCING VIOLENCE: PRACTICAL SOLUTIONS TO CREATING SAFER COMMUNITIES

UPO holds Public Forums on DC’s most urgent issues including public safety. To elevate conversations around solutions, Rev. Delonte Gholston moderated a discussion with panelists (pictured, l. to r.): Tyrone C. Parker of the Alliance for Concerned Men (retired); youth leader Abdur “Roc” Kelly; Kristy Love of the DC Criminal Justice Coordinating Council; and David Bowers, founder of No Murders DC.

The audience of 125 community members asked questions and the conversation led to these takeaways:

• Use “focused deterrence” to reach the people most at risk of engaging in violence. Show care and offer help, especially to children who are truant, getting suspended, and in the child welfare system.

• Mayor Bowser ought to create a “coordinating” office for all agencies and community partners that have a role in reducing violence.

• The key to safer communities is improving economic security. As Roc Kelly said, “The solution to violence is empowering the oppressed. Everything else is treating the symptoms and ignoring the disease.”

PRO-COMMUNITY Programs Transform Lives

COMMUNITY IMPACT:

IMPROVING LIVES, STARTING WITH MENTAL HEALTH

The Community Impact division supports place-based, communitydriven strategies to improve the quality of life in 4 Community Impact Zones:

• Brentwood (Ward 5)

• SW Neighborhood (ward 6)

• Benning Terrace (Ward 7)

• Washington Highlands (Ward 8)

UPO stabilizes and empowers residents with holistic, wraparound support including Community

Health initiatives, Permanent Supportive Housing, Job Training and Placement, Early Leaming, and Leadership Training.

For example, many Ward 6 seniors were navigating major mental health challenges with little or no consistent support. They faced barriers in connecting to care and struggled in isolation without access to education, counseling, or community-based emotional support.

FINANCIAL COUNSELING THAT CHANGES LIVES

UPO operates the District’s Financial Empowerment Center, where all DC residents can receive professional, one-on-one, free financial counseling virtually and in person.

In FEC’s 2nd year, our 5 Certified Financial Counselors held 700 financial counseling sessions with 160 customers who achieved 328 milestones as they saved, budgeted, built credit, and reduced their debt. Our counselors also participated in 65 financial workshops and events in all 8 wards.

The FEC, located in our Petey Greene Community Service Center, is a publicprivate partnership between UPO, the DC Dept. of Insurance, Securities, and Banking (DISB), and the Mayor’s Office.

My FEC financial counselor [Ms. Victoria Clayborne] and I set clear goals. I established credit for the first time, I transformed my habits (a game-changer), and I am confident in my ability to continue building a stable, prosperous future.” – Kimothy James

UPO responded by collaborating with Dr. Bruce Tisdale of Hope 4 You. Since March 2023, he has held mental health group sessions tailored to seniors and referred people for 1-on-1 counseling. “These interventions have reduced emotional distress, increased their engagement, and promoted mental health awareness,” he said. Since this integrated and compassionate care is so effective, UPO is looking to expand it into other wards.

HOW TO TREAT OPIOID ABUSE

Our Comprehensive Treatment Center addresses the opioid crisis by helping people recover from substance abuse and become productive members of society. CTC is an effective outpatient methadone maintenance treatment program that includes coordinating medical and counseling services.

James, age 43, entered treatment for a dependence on opioid pain medicine. He benefited from 1-on1 and group counseling while he started a business and his wife gave birth to 2 children. He ended his dependence and is completely sober — his family is so proud!

HEALTH & WELLNESS & FUN

DC residents worked out, learned, and celebrated their well-being at the 2nd Annual Health & Wellness Expo proudly presented by UPO, Martha’s Table, the Far Southeast Family Strengthening Collaborative, and DC Health. Brenton Sanford and his Advancing Health Literacy (AHL) team at the UPO Workforce Institute created a wonderful, music-filled, joyous event at Sycamore & Oak. AHL’s mission is to have all DC residents become literate about health concerns and equipped to make informed health decisions.

PRO-COMMUNITY Programs Transform Lives

PROFOUND IMPACT

“UPO’s Community Leadership Academy had a profound impact on my life and my community,” said Cassandra Matthews, who graduated from the Academy and then became an Advisory Neighborhood Commissioner for ANC 8D03. “The training reignited our passion to take initiative and responsibility within our communities. It empowered us to identify issues in our neighborhoods and work collectively towards solutions. The bonds we formed have had lasting effects.

"A particularly heartwarming aspect was witnessing my neighbor’s transformation. Prior to joining the Academy, she’d been isolating herself. However, by the end, she was actively participating and had regained her outgoing nature.”

SHELTER HOTLINE

SAVING LIVES EVERY DAY

69,361 emergency calls responded to

187,787 life-sustaining items distributed

42,309 rides to shelter, healthcare, social services, and case management gave

The outreach workers of UPO’s Shelter Hotline are the eyes and ears of the District, protecting the health of people who are living on the streets. ABC7 interviewed UPO outreach worker Chris Watson (pictured) and Fox 5 interviewed Arthur Bell as they brought people from the freezing streets into shelters.

EMPOWERING DC’S FUTURE

Youth experiencing homelessness face unique challenges that require innovative solutions. So UPO and the DC Dept. of Human Services launched the Youth Initiative to connect youth (ages 18–24) to drop-in centers where they can receive counseling, education, and healthcare. They’re finding pathways to stability, independence, and hope.

188 volunteers donated

2,214 hours— that’s a value of $50,323

WE CELEBRATE OUR VOLUNTEERS, PARTNERS, AND DONORS

To make an impact, a community must come together. Our beloved District did exactly that at UPO’s annual Appreciation Celebration. We honored some of the hundreds of people and companies who give time, talent, and treasure to lift our community.

Among the award winners was our youngest donor, 5-year-old Royce Benjamin Reid (aka Royce da Voyce, Dr. Dinosaur, and Dr. Socks), who accepted his award from Ruthven R. Phillip Esq., then-Chair of UPO’s Board of Directors.

Royce, already a veteran of sock and water drives for our Shelter Hotline, has plans to distribute books and toys to his peers. Royce is an emerging star!

41

DC residents graduated from our Community Leadership Academy

PRO-WORK

Programs Open Doors

UPO is devoted to helping people reach their full career potential.

The UPO Workforce Institute is a licensed institute of higher education with nationally recognized vocational training programs in high-demand fields. Our wraparound approach to Career Development helps people overcome employment barriers with a practical action plan for how to achieve economic security. Our team gives District residents the skill set, resources, and opportunity to get and keep jobs that launch careers.

All of our programs open doors for customers. And we’re never “done” with them. They become part of the UPO Family for life.

TRAINING COURSES FOR NATIONAL CERTIFICATIONS

Construction Trade

Professional Building Maintenance (PBM)

Electrical Technician Plumbing

Telecommunications/Broadband

Introduction to Telecommunications (+ additional certifications)

Information Technology

IT Helpdesk and Application Support Specialist (CompTIA A+)

Culinary Arts

ServSafe Food Protection Manager

Education

Child Development Associate (CDA)

Commercial Driving

Commercial Driver’s License (CDL) Class A and B

543

customers obtained jobs through UPO and our partners

266

national certifications earned

65

high school students attended Construction Trade Workshops and discovered new career possibilities

1,464

customers received employment services

339

customers received job readiness training

HOW LAWRENCE TURNED HIS LIFE AROUND

Lawrence came to UPO’s Building Careers Academy as a condition of his parole. At age 28, he’d never had a job and was motivated to change. He wanted a Plumbing certification and graduated at the top of his class — his 98.7% is the highest we’ve ever recorded. When a small business hired him, Lawrence’s work ethic, punctuality, and consistency set him apart. In one year, he received 2 promotions and 2 pay raises, to $28/hr. His instructor, Michael W. Alexander Jr., said, “Lawrence was focused from Day 1. His initiative and tenacity are priceless and he remembers everything. By applying that effectively — doing things right the first time — he has skyrocketed. He will make a great foreman someday, or an owner.”

For a fuller story, visit www.upo.org/category/story

HOW MYSOUN IS BUILDING A SOLID CAREER

Mysoun Patrick is a senior at Friendship Collegiate High School. Since 2023, he has built his skills in UPO’s Construction Trades Exploration program through the DC Dept. of Employment Services’ Office of Youth Programs (OYP), in both the High School Internship Program and the Summer Youth Program. OYP gave Mysoun the Outstanding Youth Participant Award for his engagement in our workshops.

Then UPO and the DC Student Construction Trades Foundation chose him to represent DC on a school construction project in Kingston, Jamaica where he worked with his UPO instructor Marcus Bruce and other trades specialists from Jamaica and the US (via a partnership between Ruppert Landscape and Food for the Poor). Mysoun said, “Thank you for not only helping me build my career skills but also showing me how to give back to the community.”

After HS graduation, he will register for UPO’s Professional Building Maintenance course and enroll in college with a major in construction management. Mysoun’s future is bright!

FY 2024 – FY 2026

STRATEGIC GOALS

As we look toward the future, we are aiming for these targets.

GOAL #1

Optimize Economic-Security Programming

Provide high-quality resultsoriented programs and services to DC residents who aim to achieve economic security.

GOAL #2

Prioritize People-Centered Efficiency and Effectiveness

Optimize organizational performance through staff capacity development and business process improvements.

GOAL #3

Underscore Organizational Sustainability

Ensure long-term sustainability through strategic partnerships, diversified funding streams, and improved brand awareness.

EMPLOYMENT

LINKAGES

EMERGENCY

69,361 phone calls received and processed by Shelter Hotline 187,787 life-sustaining items distributed

rides provided to customers experiencing homelessness

EDUCATION

youth mentored by Foster Grandparents

youth engaged through

INCOME MANAGEMENT

HEALTH

HOUSING

NUTRITION

236,330 meals distributed

250 seniors chose meals at Silver Market grocery pop-ups each month

750 customers benefited from Mobile Grocery Distribution

SELF-SUFFICIENCY/CASE MANAGEMENT

Head Start families made gains on their needs assessment score 1,540 customers received Case Management services

MEASURING AGENCY RESULTS

INVESTORS IN OUR MISSION

We are pleased to acknowledge and thank our most generous benefactors who made gifts during FY 2024 between October 1, 2023 and September 30, 2024.

DC Cares/Greater Washington Community Foundation

Bainum Family Foundation

INVESTMENTS OF $10,000–$20,000

Anonymous Events DC - Washington Convention and Sports Authority TM Associates, Inc.

INVESTMENT OF $5,000,000+ INVESTMENTS

INVESTMENTS OF $50,000 – $200,000

INVESTMENT OF $1,000,000+

INVESTMENTS OF $20,000 – $30,000 TD Bank The Wollenberg Foundation

INVESTMENTS OF $5,000–$9,999

DC Housing Authority Franklin Advisors MedStar Family Choice - District of Columbia RCM&D United Bank Global Giving Jennifer Park

INVESTMENTS OF $2,500–$4,999

Al's Twin Air, LLC

American Psychological Association

Association for the Study of African American Life and History (ASALH)

Beacon Hill Staffing Group

Erik Boas and Susanne Morris

Jo Raffa Boukhira

Barbara and Randall Bovbjerg

L. Terry Carnes, President of CECA

CDW

DC Health Link

DC Office of the People's Counsel

Friends of Kennedy Playground Inc.

Global Giving

Greater Washington Community Foundation

Dianna Guinyard

Michele Hagans

Dana M. Jones

Kaiser Permanente

Gayle Maslow

Elizabeth McMeekin

Gladys Mills

John and Leslie Oberdorfer

Kevin Oberdorfer

Office Catering

Dr. Daniel Ofori-Addo

Robert Half

Angel V. Robinson

Safeway Foundation

School Health Corporation

Stein Mitchell Beato & Missner LLP

T. H. Easter Consulting

Andrea Thomas

United Business Technologies

United Way of the National

Capital Area

William B. & Sallie B. Wallace

WinnCompanies

Lisa Arcari

Clifford Barnes

Derek Davis

Eagle Academy Public

Charter School

Edgewood Brookland

Family Support

Collaborative

Foundation Panama Inc.

Laurette Hilliard

Huchinson Design Group

Kaplan Early Learning Company

Scott Kratz

Kutak Rock LLP

Ned Laskowski

Ruthven Phillip

Tara Plochocki

Zach Ratzman

Ingrid Reyes

Paul Teicher

The Urban Institute

Franklin and Vivian Wilds

Vivian Wilkins

Xi Omega and Pearl and Ivy Educational Foundation

We also thank our many other donors who made gifts during FY 2024. We are deeply grateful for all our donations no matter the size. Your generosity makes our lifesaving work possible as we guide our neighbors on a path toward financial stability and wellness.

DONOR SPOTLIGHT

THE WOLLENBERG FOUNDATION

UPO’s 25-year Partner for Early Head Start families

We deeply appreciate The Wollenberg Foundation’s partnership with UPO to help families thrive. Thanks to their generous annual donations, our Office of Early Learning (DC’s largest Early Head Start provider) has the flexibility to respond in the most effective ways to the comprehensive needs of parents, children, and staff. When we saw them experiencing stressful and traumatic situations, Foundation funds enabled us to start our Mental Wellness Initiative and Trainings; and we continue to expand our home visitor program to reach more families and expectant mothers.

“The Foundation has always championed Head Start as it reflects our commitment to support education, particularly for at-risk preschoolers. It was natural for us to connect with UPO, which ran a Head Start pilot [in 1965] and has nurtured children ever since.

We’re proud that the Foundation can help to enhance the depth and quality of programs for the families who need the most help throughout the District. UPO shares our values and knows that children’s growth up to age 3 is essential for their lifelong success.”

Note: The Wollenberg Foundation does not accept unsolicited requests.

PROVIDERS & PARTNERS

COMMUNITY PARTNERS

Each year, we partner with organizations throughout the Washington, DC area to provide the highest-quality programs, all designed to help our customers attain economic security. Thank you for your continued support.

Accenture

AimHire

Ajilon

Allied Universal

America Works of Washington, DC

American University

Amidon-Bowen Elementary School

Anacostia Coordinating Council

Anacostia Economic Development Corporation

ANC 6D

Andrews Federal Credit Union

Anne Beers Elementary School

APB Associates

Audi Field

Ballou Senior High School

Ballou STAY Opportunity Academy

Bank of America

Bethesda Baptist Church DC

Beauvoir, the National Cathedral Elementary School

Black Coalition Against COVID

Bombas

Bowie State University

Bravo Zulu Chess Academy

Bread for the City

Brentwood Recreation Center

Bright Beginnings Early Childcare

The Brooks Group, LLC

Browne Education Campus

Building Bridges, LLC

Burroughs Education Campus

Burville Elementary School

C3 Cares

Calvary Health Care

Capital Area Food Bank

Capitol Skyline Hotel

Career Gear

Catholic Charities - Archdiocese of Washington

Central Union Mission

CentroSync

Cesar Chavez Public Charter School

Chesapeake Regional Information System for Our Patients (CRISP)

Children & Charity

Children’s Health Project

Children’s Hospital

Children's Legacy Theater

Chimes DC

Christ Church

CityWorks DC

Coalition for Non-Profit Housing & Economic Development (CNHED)

Coalition for Smarter Growth

Collaborative Solutions for Communities

Community Bridges, LLC

Community Connections

Community of Hope

Community Service Agency, Metropolitan Washington Council, AFL-CIO

Community Tax Aid

Community Wellness Venture

Compass DC

Competitive by Nature

Competitive Innovations

Congresswoman Eleanor Holmes Norton

Court Services and Offender Supervision Agency

Covenant House

C-Tech

CURE the Streets

DASH - District Alliance for Safe Housing

David Lynch Foundation

DC127

DC Board of Elections

DC Central Kitchen

DC Child and Family Services Agency

DC Community Courts

DC Dept. of Behavioral Health

DC Dept. of Disability Services - Rehabilitation Services Administration

DC Dept. of Employment Services

DC Dept. of Health

DC Dept. of Housing and Community Development

DC Dept. of Human Services

DC Dept. of Insurance, Securities and Banking

DC Dept. of Parks and Recreation

DC Healthy Families

DC Housing Authority

DC Hunger Solutions

DC Public Library

DC Mayor’s Office

DCPS Office of Early Childhood Education

DC Office of the Attorney General

DC Office of the People’s Counsel

DC Office of the Tenant Advocate

DC Safe

DC Strong Start

DC Students Construction Trades Foundation

DC Superior Court

DCTV

District Health Care Services

DOES Project Empowerment

Dress for Success

Drew Elementary School

A Drug-Free World

Eagle Academy PCS

East River Family Strengthening Collaborative

Educare of Washington, DC

Edward C Mazique PCC - Infant

Edward C Mazique PCC - Reeves

Edward C Mazique PCC - Tyler House

Edward C. Mazique PCCDeveloping Families

El Bethel Baptist Church

Empowerment Center

E.R. Bacon Development, LLC

Ethiopian Community Center

Events DC

Excel Academy

EYL 365 Projects, LLC

Famalay Staffing, LLC

Family First

Family Medical Counseling Service

Far Southeast Family Strengthening Collaborative

Fedcap, Inc.

1st CDL Training Center of NOVA

First Rock Baptist Church - Child Development Center

Fishscale

Fort Lincoln New Town

Foster & Adoptive Parent Advocacy Center

Foulger-Pratt

Friendship Public Charter School - Blow

Friendship Public Charter School - Cham

Friendship Southeast Elementary School

Friendship Technology Preparatory School

Friendship Woodridge Elementary School

Future Resources Learning

Genesis Healthcare, Bradford Oaks Center

George Washington University

- Milken Institute School of Public Health

Giant Food

Giant Pharmacy

Gonzaga - Omega Men for the Homeless

GOODProjects

Greater DC Diaper Bank

Greater Help Ministries

Greater Washington Urban League

Natalie Greenbaum

Greenleaf Recreation Center

Greenleaf Resident Council

H Street Community Development

Health Management Associates

Healthy Babies

Health Services for Children with Special Needs

Healthy Families/ Thriving Communities Collaborative Council

Higher Development Academy

Home Depot

Hope 4 You

House of Ruth - Kidspace

Howard University

Howard University Hospital

The HSC Pediatric Center

Hubbard Place

Hutchins 360 STEM

illuminatED

Imagine Public Charter School

Industrial Bank

InnerCity Collaborative CDC

Israel Baptist Church

James Creek Resident Council

J.C. Nalle Elementary School

Jefferson Middle School

Jobs Have Priority

Jones Memorial United Methodist Church

JPMorgan Chase

Jubilee Housing

K&L Gates

Kavi Wellness

Ketcham Elementary School

King Elementary School

Labcorp

Langdon Elementary School

Langley Elementary School Language Solutions

Latin American Youth Center

Learn24

LightHouse DC

Little Lights Urban Ministries

Living Classrooms FoundationNational Capital Region

Logan Elementary School

Ludlow-Taylor Elementary School

Lutheran Social Services of the National Capital Area

Malcolm X Elementary School

Martha’s Table

The Mary Elizabeth House

Matthews Memorial Baptist Church

Maryland Community Action Partnership

The Mayor’s Office on Returning Citizen Affairs

Medstar Family Choice DC

Melwood

Meiger Health

Metropolitan Police Department

MPD – 1st District Police Station

MPD – Victim Services Branch

Michael’s Creative Minds

Mid City Management (Brookland Manor)

National Family Engagement Alliance

The National Reentry Network for Returning Citizens

National Restaurant Association

Neighborhood Legal Services

Northeastern Presbyterian Church

NRI-Staffing

Office of the Deputy Mayor for Planning and Economic Development

Office of Latino Affairs

Office of Neighborhood & Safety Engagement

Om Shanti

OSSE: 21st Century

Parents with Partners

Payne Elementary School

Pepco/ Exelon

PNC Bank

Pragmatics

Prestige Healthcare Resource

Prive’ Demeure, Inc.

Providence Hospital

PSI Service III, Inc.

R. Emmanuel Bell Consulting

Randle Highlands Elementary School

Reading Partners - J.C. Nalle

Richard Wright Public Charter School

R.I.S.E. Center

Rockstar Cutz

Rodman Institute

Roots Public Charter School

S.A.F.E. DC

Safeway, Inc.

Salvation Army

Seabury

CHILD DEVELOPMENT PARTNERS

UPO is an education hub for DC’s Quality Improvement Network We’re partnering for excellence with these child development organizations across the city.

Bell Teen Parent

Big Mama’s Board of Child Care

Community Education Research Group

Early Education Research Group House of Ruth

NETWORK OF SERVICE PROVIDERS

Jubilee JumpStart

Kennedy Institute

Kids Are People Too Kids Are Us Learning Center

Loving Care

Love First

Sunshine Early Learning

We provide grants to effective organizations such as these to help fulfill our mission.

Catholic Charities - Spanish Center Collaborative Solutions for Communities

Community Services Agency, Metro Washington Council, AFL-CIO

DC Central Kitchen

Shelters to Shutters

SkyPoint FCU

SNAP/Hunger Solutions

Spanish Education Development Center

Southwest Neighborhood Library

St. Matthews Evangelical Lutheran Church

Stanton Elementary School

Storyline Strategies

Street Sense Media

Suited for Change

Sunshine Early Learning Center

SW BID

Syphax Gardens Resident Council

T Mobile

Tau Gamma Delta Sorority Inc., Xi Chapter

Tel Cort Cooperative

Temple University, Harrisburg

TD Bank

Tele Court Coop

Thrive, DC

TM Associates

Toki Underground

Tony Thomas Associates

The Training Center

Transitional Care Center

Trinity University

Turner Elementary School

Tzedek DC

Umbrella Therapeutic Services

United Bank

United Way of the National Capital Area

University of the District of Columbia (UDC)

Edgewood/Brookland Family

Support Collaborative

Thrive DC

US Vets

Vida Senior Centers

UDC College of Agriculture, Urban Sustainability, and Environmental Sciences

U.S. Attorney’s Office for the District of Columbia

US Census Bureau

US Dept. of Housing & Urban Development

US Vets

Van Ness Elementary School

VIDA Senior Centers

Wards 7 & 8 DC Prevention Center

Ward 8 Community Economic Development Plan

Washington National Cathedral

Washington Nationals

The Washington Center

The Way to Happiness

Washington Leadership Academy

Washington Legal Clinic for the Homeless

Westlink Career Institute

Westminster Presbyterian Church

Wheatley Education Campus

A Wider Circle

Kirsten Williams, ANC 5C06 Commissioner

WinnCompanies

WMATA

The Wollenberg Foundation

World Central Kitchen

WPFW 89.3 FM

Zane Networks

YMCA

WHERE WE SERVE

EARLY LEARNING NETWORK

SERVICE CENTERS

A UNITED PLANNING ORGANIZATION (Headquarters)

301 Rhode Island Avenue NW Washington, DC 20001

202-238-4600

Early Learning | Shelter Hotline for people experiencing homelessness B ANACOSTIA COMMUNITY SERVICE CENTER

1649 Marion Barry Ave. SE Washington, DC 20020

202-610-5900

202-610-2796 (Youth Services Office)

Youth Services | Foster Grandparents Program Electronic Benefit Transfer (EBT) Processing

C RALPH WALDO “PETEY” GREENE COMMUNITY SERVICE CENTER

2907 Martin Luther King, Jr. Ave SE Washington, DC 20032

202-562-3800

Housing Counseling | Job Placement | Volunteer Opportunities | Advocacy & Community Engagement

— A member of UPO’s Network of Service Providers

FINANCIAL STATEMENT

for fiscal years ending September 30, 2024 and 2023

REVENUE AND SUPPORT

When you volunteer your Time, you give it a purpose. And it can be fun!

Serving others with your unique Talent helps you feel fulfilled.

Your generosity by donating Treasure shows what you value.

When you connect people using your Ties, giving them inspiration and strategic input from peers, you’re expanding your tribe.

THE RECIPE FOR SUCCESS

Even your smallest deeds have a big effect: They combine with other deeds to improve the lives of our neighbors — and they make you feel good.

To learn about volunteering, visit upo.org/volunteer

To make a donation, visit upo.org/donate

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2024 UPO Annual Report by UPOinDC - Issuu