Fact Finder

A welcoming message from the Vice-Chancellor and Principal Dear students and prospective students

This Fact Finder was compiled to assist you in making one of the most important decisions in your life, choosing a university.

The University of Pretoria (UP) is a preferred institution of learning for prospective students who would like to obtain a qualification that will be recognised nationally as well as internationally. UP was recently ranked as one of the top 500 universities in the world. A UP qualification will ensure that you are well positioned to realise your dreams and aspirations.

By registering at UP you will have access to a wide range of academic programmes and specialisation fields in nine faculties. These fields include animal sciences, health sciences, engineering, law, visual design, biochemistry, actuarial sciences, accountancy, marketing, music, business management and much more.

At UP our students are our priority and we aim to provide a holistic student experience. The University of Pretoria launched the FLY@UP (the Finish Line is Yours) initiative, which supports students to achieve an academic standard that will enable them to graduate within the timeframe of their specific programmes. This will save students both time and money. Furthermore, the Ready for Work Programme (WREN) equips UP students with essential and specialised skills as well as attributes that will assist them with integrating into the world of work with ease and confidence. These skills can dramatically improve their employment (or selfemployment) prospects.

In addition to high quality teaching and research, all UP students have the opportunity to engage in experiential learning and are encouraged to participate in communityrelated projects. For many students, community engagement is an enriching learning experience which gives them the joy of knowing that they have made a positive impact on the lives of others.

Tuks, as UP is often known, is renowned for its dynamic student life and is indisputably the number one sports university. In addition to more than 30 sports codes, the University offers a range of cultural and social activities and events, which form a valuable part of the student experience. There are day houses, faculty houses, and over 100 student societies that cater for diverse social, cultural and sporting interests.

This Fact Finder is designed to assist you as we realise that selecting the best academic programme, finding suitable accommodation and sorting out finances can be a challenging task. The Fact Finder provides information about the University’s academic campuses, faculties, calendar and the support services available to students. Be assured that we have the best interest of all our students at heart and we will do everything in our power to make your stay at UP a memorable and remarkable experience.

The University of Pretoria looks forward to welcoming you as a member of our diverse and dynamic student community!

Professor Cheryl de la Rey Vice-Chancellor and Principal

University of Pretoria

1. University of Pretoria

Student Service Centre Location

Tel +27 (0)12 420 3111

Email ssc@up.ac.za

Tel +27 (0)80 000 6428 (toll-free)

1.1 Campuses and faculties

University of Pretoria cnr Lynnwood Road and Roper Street

Hatfield

South Africa

24-hour Operational Management Centre: Tel +27 (0)12 420 2310/2760

24-hour Operational Manager: Tel +27 (0)83 654 0476

Postal address

University of Pretoria Private Bag X20

Hatfield 0028

South Africa

www.up.ac.za www.virtualcampus.up.ac.za

Parents’ page www.up.ac.za/parents

Study finance www.up.ac.za/fees-and-funding

The Hatfield Campus has more than 60 historical buildings that are spread over 24 hectares. It is one of the most picturesque campuses in South Africa and is close to a business centre with several essential services, such as banks, bookshops, pharmacies, sports facilities, clothing stores, restaurants and coffee shops.

The Hatfield Campus houses the following faculties:

■ Economic and Management Sciences

■ Engineering, Built Environment and Information Technology

■ Humanities

■ Law

■ Natural and Agricultural Sciences

■ Theology and Religion

The Groenkloof Campus houses the Faculty of Education.

The Hillcrest Campus houses TuksSport and the High Performance Centre (hpc).

The Mamelodi Campus houses:

■ the BCom – Extended programme

■ the BSc – Extended programme for the Biological and Agricultural Sciences

■ the BSc – Extended programme for the Physical Sciences

■ the BSc – Extended programme for the Mathematical Sciences

■ Post-school mathematics and science programmes

■ A variety of community engagement programmes

The Onderstepoort Campus houses the Faculty of Veterinary Science.

The Prinshof Campus houses the Faculty of Health Sciences.

The Gordon Institute of Business Science (GIBS) houses academic programmes, as well as a wide range of executive courses that can be custom-designed to suit specific company needs. It is located in Sandton, Johannesburg.

1.2 Student Administration offices

Humanities

Law

Natural and Agricultural Sciences

Theology and Religion

Veterinary Science

R3-54 Student Administration Centre, Tswelopele Building, Prinshof Campus

R2-9 IT Building, Hatfield Campus

R1-56 Law Building, Hatfield Campus

Ground floor Agricultural Sciences Building, Hatfield Campus

R1-22 Theology Building, Hatfield Campus

Arnold Theiler Building, Old Soutpan Road, Onderstepoort Campus

University of Pretoria

1.3 GPS coordinates of campuses

Hatfield S25º 45’ 21’ E28º 13’ 51’

GIBS S26º 07’ 46.2’ E28º 02’ 46.788’ (56 km from Hatfield Campus)

Groenkloof S25º 46’ 10’ E28º 12’ 34’ (3.5 km from Hatfield Campus)

Hillcrest S25º 45’ 10’ E28º 14’ 46’ (1.2 km from Hatfield Campus)

Mamelodi S25º 43’ 22’ E28º 23’ 56’ (12 km from Hatfield Campus)

Onderstepoort S28º 10’ 54’ E25º 38’ 52’ (22 km from Hatfield Campus)

Prinshof S25º 43’ 57’ E28º 12’ 10’ (6 km from Hatfield Campus)

1.4 Google maps

UP Campus maps are available on Google Maps as well as the Google Maps Application. Type the links below in your Internet browser. Alternatively, you can install the Google Maps Application cost free on your smart phone or tablet.

Hatfield Campus

Hillcrest Campus

Groenkloof Campus (Faculty of Education)

Prinshof Campus (Faculty of Health Sciences)

Onderstepoort Campus (Faculty of Veterinary Science)

Mamelodi Campus

Gordon Institute of Business Science (GIBS)

http://goo.gl/NkGMVd

http://goo.gl/JGdYbq

http://goo.gl/CUSK6y

http://goo.gl/BD2pNm

http://goo.gl/gwjdO9

http://goo.gl/zKsCbI

http://goo.gl/hNbxPi

University of Pretoria/Academic matters

1.5 Important dates

Welcoming Day

Orientation programme for new first year students

Access to UPO, an online academic orientation module for first year students. Each Faculty’s UPO has its own code.

INSYNC first year concert

First quarter

Closing date for amendments or cancellation of modules without paying fees (Quarter 1, 2 and Semester 1)

Rag

Second quarter

Third quarter

Closing date for amendments or cancellation of modules, without paying fees (Quarter 3, 4 and Semester 2)

Fourth quarter

26 January 2019

28 January to 1 February 2019

As soon as the student has registered

2 February 2019

4 February to 1 April 2019

18 February 2019

16 February 2019

2 April to 27 May 2019

15 July to 2 September 2019

29 July 2019

3 September to 29 October 2019

Spring Day 11 September 2019

NOTE: The dates above are subject to change. For the most recent information, go to www.up.ac.za OR http://linus.up.ac.za/calendars.

2. Academic matters

International students may also refer to Section 5: International students.

2.1 Admission (new first-year students)

■ If you have been conditionally admitted to the University, the results you obtain in the end examination of your final school year must still meet the admission requirements of the programme for which you were conditionally admitted. If your results no longer comply with the minimum admission requirements, you will not be admitted. Before you register, you may follow your application status at www1.up.ac.za where you will also find relevant communication and checklists.

■ Before registration, all admitted students must enter into a legal contract with the University. For more information about the contract and for instructions to complete the contract, visit the UP Student Portal at www1.up.ac.za.

■ Admitted and conditionally admitted students are requested to go online and accept or decline the offer from the University to enrol for the programme for which they have been conditionally admitted. If students wish to cancel their application to study at UP and wish to receive no further communication from the University, they must send an email to ssc@up.ac.za.

■ If you have been placed in a residence, refer to your placement letter for occupation dates.

■ If you have been conditionally admitted to a residence but the end examination results of your final school year are lower than the required marks for admission, you may not move into the residence until the Student Administration office of the relevant faculty has confirmed your admission. Admission in such cases is not guaranteed.

■ If you apply to have some of your Grade 12 subjects remarked, and you do not comply with the minimum admission requirements based on your current results, you will not be allowed to register in the interim. Re-mark results are only available in February and in terms of the University’s policy, such marks will not be taken into consideration. You are welcome to apply for the next academic year.

■ Writing the National Benchmark Test (NBT) is not compulsory for all programmes. Refer to the relevant faculty brochure.

NOTE: The National Benchmark Test does not replace the Academic Literacy Test that has to be written by new first year students during the orientation programme for registration and start of the academic year.

Contact information

Tel +27 (0)21 650 3523

Website www.nbt.ac.za

Academic matters

2.2 Registration (all students)

You will not be allowed to register if you do not comply with the minimum admission requirements for your specific programme.

STEP 1: FINANCIAL ASPECTS

You need to do the following before you will be able to register:

■ Pay the initial fee. Ideally initial payment should reflect on your student account two days prior to registration. It is important to keep in mind that cash payments reflect immediately, but EFT payments only reflect after five days. No cheques will be accepted.

■ If you are a bursary holder, you are required to provide the Student Accounts Division in the Student Service Centre with a confirmation letter from your sponsor or bursar, at least five days prior to registration, so that UP can record these details in the system and, if applicable, waive the requirement to pay the initial fee.

■ The proof of bursary must be on an official letterhead, signed by the sponsor and must confirm the total amount of the bursary granted to you, as well as indicate what the bursary amount covers (eg tuition fees, accommodation, meals, textbooks, etc).

■ A form to assist the sponsor in defining the bursary amounts, is available on the UP website at www.up.ac.za/ fees-and-funding, choose Undergraduate Funding/Related forms and documents/Employer or Other Bursary.

■ If the aforementioned proof of bursary is not submitted at least five days before registration, you will have to pay the initial fee before registration.

■ If you have been notified that you have been funded by NSFAS, you will be informed via sms that your initial fee has been waived.

■ Documentation (bank deposit slips, official university receipts, etc) must be presented upon request and if payments were made after the due dates.

NOTE: Initial payments that are required before you may register include tuition fees, residence fees and an international administrative levy (as may be applicable to your situation). These amounts can be found on www.up.ac.za/fees-and-funding.

STEP 2: DOCUMENTS, DATES AND VENUES

All students will be required to register online during the registration period. The registration schedule will be made available on the University’s website, which will indicate the dates for registration and the arrangements with regards to the exceptions. In these cases the following will apply:

■ Ensure that you are familiar with the correct venue and dates for registration. Refer to your orientation programme for registration and start of the academic year for this information.

■ You are not a registered student just by paying the initial fee. You are only a registered student once you have been issued a proof of registration for the year.

You will only be able to register online or on campus* if:

■ Your student contract has been correctly completed and delivered to UP.

■ Your initial payment (R5 000) has been paid.

■ If applicable, your residence reservation levy (R5 700) has been paid.

■ You still meet the minimum programme admission requirements with your final NSC/IEB results.

*To register, bring along your ID and a photocopy.

Proof of registration

■ You may download and print a proof of registration from the UP Student Portal after you have registered.

■ A proof of registration will be emailed to you after you have registered.

■ Keep this proof in a safe place.

■ A duplicate can be obtained from the Student Service Centre at a prescribed fee per duplicate or can be downloaded free of charge on the UP Student Portal.

■ Note that proof of registration cannot be issued to a student without proof of identification (ID, student card, passport or driver’s licence).

STEP 3: TESTS – NEW FIRST YEAR STUDENTS ONLY

Academic Information Management (AIM)

■ Academic Information Management modules (AIM 101, AIM 102, AIM 111 and AIM 121, depending on your programme), are compulsory for all new first year students, but they are not compulsory for students in the School of Engineering.

■ AIM 101 is presented in the first semester and AIM 102 in the second semester, depending on your programme.

■ AIM 111 is presented in the first semester and AIM 121 in the second semester.

■ No exemption examination is available for AIM 101, AIM 102, AIM 111 or AIM 121.

NOTE: Comprehensive information regarding these modules is communicated to students during scheduled registration or orientation week sessions. The cost of AIM modules is not included in the estimated tuition fees at www.up.ac.za/fees-andfunding or on the quotation system.

Academic matters

Student Academic Readiness Survey (STARS)

The Student Academic Readiness Survey© (STARS) measures students’ academic attitudes and behaviours that enable readiness for university education. Readiness for university education can broadly be defined as the level of preparation of a student (cognitive and non-cognitive) in order to succeed at a higher education institution. The STARS measures (a) academic attitude and needs, (b) motivational factors, (c) background factors, (d) test and exam skills and (e) general well-being. The information from the STARS is used, in combination with Grade 12 results, to empower students to meet their academic goals and graduate in minimum time (FLY@UP). The STARS results are used to invite students for interventions facilitated by the Faculty Student Advisors or to recommend participation in the STARS Mentorship programme. Note that this is not an admissions test.

Your personal STARS report will be available on the UP Student Portal within two weeks of completion of the Orientation programme.

Contact information

Dr Juan-Claude Lemmens

Email jlemmens@up.ac.za

Location Department for Education Innovation R3-58.11 IT Building

Academic literacy of first year students

An inadequate level of academic literacy can impact negatively on a student’s chances of academic success. The University of Pretoria has processes in place, through the Grade 12 English marks, or through an academic literacy test, to identify students who might need development. Full details will be communicated in the orientation programme for registration and start of the academic year, which will be distributed to all admitted students in November or December. If you are required to write the academic literacy test, a specific time to do so will be scheduled in the programme. If your Grade 12 English marks are to be used, staff from Faculty Administration will register you for the appropriate programme.

NOTE: The Academic Literacy Test does not replace the National Benchmark Test (NBT). For more information on the NBT visit www.nbt.ac.za.

2.3 Student access cards

■ Student cards will be issued after registration.

■ A student card will not be issued without proof of identification (ID, passport or driver’s licence). Note that your previous student card cannot be used as proof of identification for obtaining a new student card.

■ The first student card is issued free of charge. In the event of loss or damage, you may apply for a duplicate card at the Student Service Centre at a prescribed fee.

■ Note that no holes or any other modifications may be made to the student access card. Should you make any modification, you will be held liable for the replacement fee.

■ Lost, stolen or damaged student cards will also not be replaced without proof of identification (ID, passport or driver’s licence).

■ Student cards provide access to the campus and various computer facilities and buildings on campus. Keep your student card with you at all times. The student card must be presented upon request and during examinations and tests.

■ One student card is issued to every registered UP student when they commence their studies. Keep this card safe as it will be used for the duration of your studies at the University of Pretoria. Student cards will be activated annually, directly after the registration period.

2.4 Discontinuation of studies or modules and changing of programmes and/or modules

■ You cannot simply stay away from class or just inform the lecturer that you do not want to continue with your studies, a programme or a module.

■ Lecturers are not involved with the administration of such changes.

■ Students need to familiarise themselves with the relevant due dates as reflected at www.up.ac.za/fees-and-funding.

■ For any enquiries regarding the financial implications of such a decision, contact the Student Accounts Division in the Student Service Centre.

■ Students must complete their degree in accordance with the regulations, which were applicable when they first registered for a specific field of study or specialisation. If students interrupt their studies or change to another field of study or specialisation, the regulations of the year in which studies are resumed, or in which the new field of study or specialisation is taken, will apply.

Changing programmes or withdrawing from modules (registered students)

■ If you wish to change or discontinue a module, it can be done on the UP Student Portal through the registration component. The discontinuation dates available on the UP website at www.up.ac.za/fees-and-funding (click on Fees and other student account information) will apply.

■ If you want to change programmes, complete a form at the Student Administration office of the faculty where you wish to continue your studies. If you wish to discontinue your studies at the University of Pretoria for the current year or permanently, a prescribed form must be completed at the Student Accounts Division in the Student Service Centre. Failure to do this will result in your account not being closed and fees for the full year being levied. In the event of non-payment, the account will be handed to Legal Services to collect the debt, which may result in blacklisting at credit institutions.

Academic matters/Financial matters

2.5 Academic records

■ Registered students may obtain an official academic record from the Student Service Centre at a prescribed fee, however, students are encouraged to use the UP Student Portal to download a copy.

■ Note that no academic record may be issued to a student without proof of identification (ID, student card, passport or driver’s licence).

2.6 Travelling abroad

■ Students who intend to travel abroad during recess periods can obtain a letter from the Student Service Centre stating that they are going to return to UP to continue with their studies.

■ You must be a registered student to obtain this letter.

■ Note that no letter can be issued to a student without proof of identification (ID, student card, passport or driver’s licence).

3. Financial matters

3.1 General financial information: 2019

AIM modules: The cost of AIM modules is not included in the average cost per programme.

Family discount: When two or more dependent children of the same family are registered simultaneously at the University of Pretoria, they may apply for a rebate on tuition fees. The terms and conditions can be found at www.up.ac.za/fees-and-funding.

The 2.5% discount: If the student account is paid in full (ie 100%) by 30 April, a 2.5% discount is applicable. For more information go to www.up.ac.za/fees-and-funding.

Estimates: The University of Pretoria provides undergraduate students with tuition fee estimates in the following ways:

■ See fees per faculty on the www.up.ac.za/fees-and-funding website.

■ Estimates do not include AIM modules.

■ Tuition fee quotations are available to students as a self-help function. Follow these steps:

– Login on the UP Student Portal and enter the Student Centre.

– Under the Finance tab, click on the Student Finances tab.

– On the next page, click the second Student Finances tab.

– The fee estimation (quotation) is available there.

– Use the plus (+) button to add modules or the minus (-) button to remove modules.

– Click the Generate Quote button. You can then view, save or print the quotation.

– AIM modules may be added if you need to.

Accounts: All accounts are payable on these dates (30 April: 50% and 31 July: 100%), even if you do not receive an account in the mail. Accounts are available on the UP Student Portal (My UP Login>Student Service Centre>Finances>Student Finances>Tuition Account). The account can be viewed, saved or printed.

NOTE: The internet browser must be set to allow pop-ups. The account will be visible in PDF-format. Students can update the portal with an email address where the account can be sent. (My UP Login>Student Service Centre>under Personal and Contact info, click update account email address.)

Discontinuation dates: Adding or dropping of modules after registration should be done at your Faculty. Regardless of when a module is added, should you decide to later discontinue said module, the discontinuation costs will be calculated according to the Discontinuation Dates table, which can be found at www.up.ac.za/fees-and-funding.

Initial payments: The initial payment is not an additional amount payable, but forms part of the tuition fees and is an initial payment towards the tuition fees. For more information on registration and cancellations fees, go to www.up.ac.za/fees-and-funding.

Residence fees: For information on residence fees, residence reservation levy, residence cancellation fee and meals go to www.up.ac.za/fees-and-funding and to www.up.ac.za/accommodation.

Fees paid by bursars: Students must submit written proof from the sponsor of the bursary awarded to them prior to registration, otherwise the initial payment will be payable by the student. The final decision regarding the acceptance of a bursary letter rests with the University.

How and where to pay: UP cashiers are available on all our campuses from Mondays to Fridays from 08:00 to 16:00. For EFT payments, allow at least five working days for payment to reflect on your student account. More information is available at www.up.ac.za/fees-and-funding. No cash payments will be possible during registration on the Hillcrest Campus.

UP banking details: The University of Pretoria’s banking details are available at www.up.ac.za/fees-and-funding.

UP Student Portal: The UP Student Portal allows registered students 24/7 access to their account, personal information, academic record, financing applications, discount amounts, amounts payable, payment dates, quotations and meal-money accounts. The UP Finance Department sends out monthly statements, but cannot guarantee the delivery of these statements.

Financial matters

The University assumes that students have access to and make use of the UP Portal. The importance of this is highlighted to students in orientation during first year registration. More information is available at www.up.ac.za/fees-and-funding.

3.2 Bursary and loan applications

■ UP-managed funding

Applications must be submitted through the UP Student Portal or www.up.ac.za/fees-and-funding. Applications are open from 1 August to 30 November. No late applications will be accepted.

■ National Student Financial Aid Scheme (NSFAS)

NSFAS is a provider of financial aid to students from poor and working class families in a sustainable manner that promotes access to, and success in higher education and training, in pursuit of South Africa’s national and human resource development goals.

– Students who are South African citizens, may apply.

– Refer to www.nsfas.org.za for application dates.

– The NSFAS allocation is awarded as a bursary.

Students already funded by NSFAS in 2018 need not re-apply.

■ Fundi (formerly known as Eduloan)

Since 1996 Fundi has helped over 800 000 Southern Africans to get an education through affordable study loans for fulltime and part-time students. As a registered credit provider, our educational loans cover a wide range of student-related necessities, such as books, accessories, laptops, university and private accommodation, as well as tuition with a fixed monthly instalment. Anyone can apply for a loan (students, parents or guardians), provided that the applicant is in fulltime employment or has a registered business.

Contact information

Tel +27 (0)12 420 2161/5175

Email lizettevr@eduloan.co.za

Location R1-13 Student Centre

Business hours 08:00–16:30

■ Other bursary options

You may also visit the following websites for information on bursaries:

– www.up.ac.za/sport for information on UP sports bursaries

– www.gostudy.mobi, which lists bursaries according to field of study

– The Bursary Register:

Contact information

Tel

+27 (0)11 672 6559

Email rlevin@mweb.co.za

Financial matters

3.3

Special package offer to academic achievers

Special package offer to academic achievers (new first year students in 2019)

Note: Amounts indicated in the table below are for 2019 and may be adjusted for 2020.

(based on the examination results with which you apply) ACHIEVEMENT AWARDS (based on the final school year examination results)

RESIDENCE PLACEMENT (based on the examination results with which you apply)

75%-100% Guaranteed admission to your first or second choice open programme (not applicable to selection programmes) if your application is received not later than 1 May of the year preceding commencement of studies.

DUX LEARNER AWARD (based on the final school year examination results) Dux learner award to the value of R7 500 to the top academic achiever in Grade 12 of a specific school (one learner per school)

NOTE: The University of Pretoria reserves the right to amend award values without prior notice.

Contact information

Tel +27 (0)12 420 3111

Email ssc@up.ac.za

Website www.up.ac.za/fees-and-funding

Criteria

Guaranteed placement in a UP residence if your application is received not later than 1 May of the year preceding commencement of studies and once you are conditionally admitted to a programme.

■ The average percentage for award purposes is the average of the actual percentages obtained for the six (6) best NSC/IEB/ Cambridge subjects taken, excluding Life Orientation, in the final school examination, based on the calculations done by the University of Pretoria.

■ Undergraduate achievement awards are based on the average percentage obtained (not on the number of distinctions).

■ Undergraduate achievement awards are made automatically to newly-registered undergraduate students who meet the award criteria. Students do not apply for these awards.

■ First year students who register for studies at UP directly after Grade 12 (their final school year or who took a gap year after their final school year, and who meet the award criteria), will be considered.

■ Students who have previously registered at a tertiary educational institution prior to registering at UP, will not be considered for an achievement award. Students who registered at UP in previous years, are also not considered.

■ Qualifying students must be South African citizens or permanent residents in South Africa, or be citizens of a SADC country.

Conditions

■ Certain subjects are EXCLUDED in the calculation of average percentages:

– Life Orientation

– Additional Mathematics

– Practical Music Grade 4 and 5 (Note: Practical Music Grades 6, 7 and 8 are considered for inclusion in the calculation of the average percentage. If your music report is not part of your NSC report, submit your official music report to your faculty’s student administration office before 28 January for consideration).

■ The awards are finalised on the basis of the final marks that the University receives from the Department of Basic Education for the final school year. Results obtained for papers that have been re-marked are not taken into account for award purposes.

■ Awards are fully repayable if students discontinue or terminate their studies in the relevant programme for whatever reason during the year in which the award is made.

■ If students change their programmes during the year in which the award is made, the award value allocated or awarded will not be cancelled or adjusted upward/downward to align it with the consecutive programmes enrolled for.

NOTE: Be sure to read about all the various funding opportunities on www.up.ac.za/fees-and-funding.

Financial matters/Accommodation

3.4

Other achievement awards

JuniorTukkie Grade 11 Empowerment Week

Grade 12 Dux scholar* (*top academic Grade 12 achiever of a specific school – one learner per school)

VC Special Previously Disadvantaged Group (PDG) Award (Top prospective Black and Coloured students may be considered depending on the availability of funds)

R15 000

R7 500

R11 000

The 40 learners with the best Grade 12 results who attended the JuniorTukkie Grade 11 Empowerment Week

All faculties except Faculty of Theology and Religion

The final decision regarding the selection of schools for this award rests with UP. All faculties

The final decision regarding the selection of schools for this award rests with UP. All faculties

■ NONE

■ Qualifying students will be notified after registration.

■ NONE

■ Qualifying students will be notified by letter.

■ NONE

■ Qualifying students will be notified by letter.

NOTE: Only students with South African citizenship or permanent residency in South Africa are considered for the above awards.

4. Accommodation

4.1

Accommodation on UP campuses

After a process of consultation and in line with the University of Pretoria’s ongoing transformation initiatives, a decision was made to change the name of some of our residences to reflect a more multicultural, inclusive living environment for students. These changes will be implemented in the course of 2019.

Changes to names of women’s residences

Curlitzia becomes Curelitzia Erika becomes Erica Inca becomes Ikageng

Jasmyn becomes House Khutso

Katjiepiering becomes Azalea Klaradyn becomes House Nala Lilium becomes Hayani Magrietjie becomes House Mags

Residence room fees

Changes to names of men’s residence

Boekenhout becomes House Tau Kiaat becomes Tirisano

Kollege becomes College

Maroela becomes Morula Legae

Mopanie becomes Mopane

Olienhout becomes Tuks Ekhaya

Olympus becomes House Ukuthula Taaibos becomes The Tower

Changes to names of mixed residence

The following residence names will remain unchanged

Asterhof Madelief

Nerina

Zinnia

Xayata

Jakaranda Hippokrates Tuksdorp Tuks Bophelong Tuks Village

Residence room fees are published on www.up.ac.za/fees-and-funding.

Application for residence placement

■ The same online application form that is used to apply for a programme, is also used as an application for residence.

■ If you did not apply together with your study application, you may still apply on the UP Student Portal.

■ Unfortunately, residence placement cannot be guaranteed as the demand far exceeds the places available.

Room changes

■ Permission must be granted for a student to move from one room to another. If the correct procedure is not followed, a fine will be charged and debited to the relevant student’s account.

■ A Change of Room form must be completed. This form can be obtained from the Building Coordinator: Residence Facilities.

■ Upon receipt of your form, the Building Coordinator: Residence Facilities will conduct a room inspection to determine if any damage occurred in the room you intend to vacate.

Departure/moving out of residence

Students who want to leave the residence must give 30 days’ notice of departure via the UP Student Portal. A student who leaves must hand in the keys, together with the Departure Form, at the Building Coordinator: Residence Facilities. The room will only be deemed vacated after handing in the keys and Departure Form. Students who depart after 30 September will not be refunded for accommodation.

Room renewal

You will be requested to re-apply each year on the UP Student Portal to be considered for a place in your current residence. Due to limited accommodation, it is usually not possible to re-allocate all current residing students a place in residence for the

Accommodation

following year. Residence placement for the following year is based on academic merit. It is therefore important to perform well academically from the first semester.

Proof of residence

■ Proof of residence can only be supplied to registered students currently residing in a University residence.

■ Proof of residence can be obtained from the Student Service Centre.

■ Note that no letters can be issued to a student without proof of identification (ID, student card, passport or driver’s licence).

Contact information

Tel +27 (0)12 420 3000

Email Ladies tuksres.ladies@up.ac.za Men tuksres.men@up.ac.za

Website www.up.ac.za/accommodation www.up.ac.za/fees-and-funding

4.2 Alternative accommodation

The University can unfortunately not provide accommodation to all applicants as the demand exceeds the available places. The following private facilities may be considered for alternative private accommodation:

Respublica Student Living

Eastwoods

Hatfield Square

Urban Nest

South Point (Pretorius Street, Arcadia)

The Edge (MidCity Properties)

• Festival’s Edge

• Reitz Edge

Rosendal (585 Pretorius Street, Arcadia)

Campus Key (cnr Glyn and Prospect Streets, Hatfield)

Duncan Court (1236 Park Street, Hatfield)

+27 (0)10 020 0300

+27 (0)12 326 1645

(0)800 788 3368

+27 (0)12 426 3400

(0)78 852 9477

+27 (0)12 341 7600

+27 (0)82 774 3320

+27 (0)861 788 3368

+27 (0)83 327 1590

accommodation in the vicinity of Prinshof Campus

Craig’s Place (City Property) (Steve Biko Street, Arcadia)

info@studiosburnett.co.za www.studiosburnett.co.za

info@respublica.co.za www.respublica.co.za

www.staysouthpoint.co.za

www.ontheedge.co.za

segoalem@worldonline.co.za www.segoaleproperties.co.za

www.campuskey.co.za

koos@gccaptial.co.za www.duncancourt.co.za

(0)12 319 8700 propworld@cityprop.co.za Flower’s Edge (MidCity Properties) (Malherbe Street, Prinshof)

Property

Campus Rental

(0)12

+27 (0)12 362 6123

(0)12

arlon@icon.co.za www.arlon.co.za

(0)83 438 2548 ocrental@telkomsa.net Apartments on William (180 William Street, Brooklyn)

info@firstpropertytrust.co.za

Accommodation/International students

4.3 Accommodation in Pretoria Hotels

City Lodge Hatfield

Tel +27 (0)12 423 5000 Website www.citylodge.co.za

Court Classique

Tel +27 (0)12 344 4420 Website www.courtclassique.co.za

Garden Court Hatfield

Tel +27 (0)12 342 9600 Website www.tsogosun.com

Hotel at High Performance Centre

Tel +27 (0)12 484 1700/27 Website www.hpc.co.za

Sheraton Hotel Pretoria

Tel +27 (0)12 429 9999 Website www.sheraton.com/pretoria

The Courtyard – Hotel Arcadia

Tel +27 (0)12 342 4940 Website www.citylodge.co.za

Guesthouses

137 Murray Street Guesthouse Website www.murray137.co.za

Brooklyn Guest Houses Website www.brooklynguesthouses.co.za

Pebble Fountain Guest House Website www.pebble-fountain.co.za

Bed and Breakfast in Hatfield Website www.bandbhatfield.co.za

5. International students

5.1 International Cooperation Division

City Lodge Lynnwood

Tel +27 (0)12 471 0300 Website www.citylodge.co.za

Fortis Hotel Manor Hatfield

Tel +27 (0)87 980 5169 Website www.fortishotels.com

Hotel 224

Tel +27 (0)12 440 5281 Website www.hotel224.com

Protea Hotel Hatfield

Tel +27 (0)12 364 0300 Website www.proteahotels.com

Southern Sun Pretoria

Tel +27 (0)12 341 1571

Website www.tsogosun.com

Town Lodge Menlo Park

Tel +27 (0)12 348 2711 Website www.citylodge.co.za

Brooklyn Place Guesthouse Website www.brooklynhouse.co.za

Shani Boutique Hotel Website www.shaniboutiquehotel.co.za

The Village in Hatfield Website www.thevillageinhatfield.co.za

Bwelani Guesthouse Website www.bwelaniguesthouse.co.za

All non-South African citizens must report to the International Cooperation Division in the Graduate Centre on the Hatfield Campus prior to registration. The Department of Enrolment and Student Administration will be open from 3 January 2019. (refer to Section 2: Academic Matters).

All non-South African citizens must submit immigration clearance documents to the International Cooperation Division.

5.2 Special orientation programme

Obtain more information from the International Cooperation office in the Graduate Centre, or visit www.up.ac.za/international-cooperation-division.

5.3 Immigration clearance

Non-South African citizens will have to submit proof of legal status in South Africa, as well as proof of adequate medical aid cover at the International Cooperation Office in the Graduate Centre before they will be able to register.

Contact information

Tel +27 (0)12 420 3111

Email isd@up.ac.za

Website www.up.ac.za/international-cooperation-division

Location Graduate Centre Hatfield Campus

5.3.1 Supporting documents

Write your student number at the top of each page of the supporting documents indicated below and then email them to isd@up.ac.za:

International students

■ A copy of a valid passport, PR certificate or ID (in the case of students with permanent residence in South Africa). (Page with photo and number).

■ A valid study visa endorsed for studies at the University of Pretoria, or one of the following:

– An asylum-seekers transit visa

– Refugee – a Section 24 permit

– A diplomatic visa (diplomatic cards are not acceptable)

– A work visa for part-time postgraduate students

– Relatives or visitor’s visa, if endorsed for studies at UP

Permanent residents are still classified as International Students and must submit a photocopy of their proof of permanent residence in South Africa before registration.

NOTE: Permanent residents of countries other than South Africa, including permanent residents of SADC countries will be captured on UP systems as citizens of their original countries and tuition fees will be levied accordingly.

5.4 Medical aid cover for study visa-holders

Non-South African citizens who are holders of a study visa, or who wish to apply for a study visa must, in terms of South Africa’s Immigration Act, have sufficient South African medical aid cover for the duration of their stay in South Africa. NonSouth African citizens intending to study at the University of Pretoria may join one of the medical aid schemes on the following link https://www.medicalschemes.com/MedicalSchemes.aspx?flt=L or Momentum Health (Ingwe option) recommended below.

Momentum Health (Ingwe option)

Membership fees are payable in advance annually.

Tel +27 (0)12 671 8749 (Centurion office) or +27 (0)86 010 2493

Email studenthealth@momentum.co.za

Website www.ingwehealth.co.za

NOTE: Although you may, with another international insurance or medical product, secure a study visa from a South African visa issuing authority, the University of Pretoria, in accordance with the Immigration Act, does not recognise such medical cover for registration purposes. Momentum Health offers weekly consultation sessions on the Hatfield Campus, at the International Cooperation Division offices in the Graduate Centre. Students can join Momentum Health (Ingwe option) online by visiting www.ingwehealth.co.za.

5.5 Universities South Africa (USAf)

A full or foreign conditional exemption certificate is a prerequisite and applicable to non-South African citizens and to students who do not have a South African National Senior Certificate (NSC) qualification or Independent Examination Board (IEB) qualification and who want to enrol for undergraduate studies at the University of Pretoria. This certificate can only be obtained from Universities South Africa.

Contact information

Tel

Fax

+27 (0)10 591 4401/2

+27 (0)86 677 7744 (SA only)

+27 (0)12 481 2992 (International only)

Email exemptions@usaf.ac.za

Website http://he-enrol.ac.za or https://mb.usaf.ac.za

Location 1st floor

Block D and E

Hadefields Office Park

1267 Pretorius Street

Hatfield 0028

Pretoria

Postal address PO Box 27392, Sunnyside

Pretoria 0132

5.6 South African Qualifications Authority (SAQA)

Students who have graduated at a non-South African university, and who wish to apply at the University of Pretoria should first have their qualifications evaluated by the South African Qualifications Authority (SAQA).

Contact information

Call centre

Helpdesk

Fax

+27 (0)12 431 5000/70

+27 (0)86 010 3188

+27 (0)12 431 5137

Website www.saqa.org.za

Location SAQA House

1067 Arcadia Street

Hatfield

International students/Student affairs

Postal address Postnet Suite 248

Private Bag X06

Waterkloof 0145

Evaluation of foreign qualifications:

Tel +27 (0)12 431 5070

Helpdesk +27 (0)86 010 3188

6. Student affairs

The Department of Student Affairs’ mission is to design and implement high impact programmes and interventions to enhance student success, leadership, welfare and wellness within a proactive and programme-based approach.

The Student Affairs offices are located in the Roosmaryn Building on the Hatfield Campus. The Department of Student Affairs (DSA) has five sub-divisions: Student Counselling, Student Health Services, Disability Unit, Student Governance and Student Development.

6.1 Student Counselling

■ The Student Counselling Unit consists of a highly professional, multi-disciplinary team, which includes educational, clinical and counselling psychologists, as well as intern professionals working under supervision. The Unit provides free and confidential counselling services to all registered UP students.

■ The Student Counselling Unit offers psychological counselling to improve wellness and psycho-social functioning with an aim to support students in achieving their academic goals within the University. Counselling is available for a variety of presenting problems, which students are likely to experience in a tertiary educational setting. Learning and academic counselling is offered to empower students with their studies and to address specific learning problems. Career counselling and assessments ensure that students are assisted to make correct career choices or changes. Group interventions involve skills development courses and support group meetings. Regular workshops and presentations are provided to assist students in maintaining their well-being and to address issues before they become problems. Please visit our website at https://www.up.ac.za/student-counselling.

■ The University, in collaboration with the South African Anxiety and Depression Group (SADAG), offers 24-hour emotional support to students via the official 24-hour UP Counselling Careline. The number is +27 (0)800 747 747. Students are also encouraged to visit the SADAG website (www.sadag.org) for more information on mental health matters.

Contact information

Hatfield Campus (Central Office)

Dr Linda Blokland (Head of Counselling Unit) Ethel Motlhamme (Senior Administrative Assistant)

Tel (office hours) +27 (0)12 420 2333

Tel (after hours) +27 (0)12 420 2310/2760 (Security: Operational Centre)

UP Counselling Careline +27 (0)80 074 7747 (toll free) SMS 31393

Email ethel.motlhamme@up.ac.za

Location Student Centre (next to TuksFM) Hatfield Campus Office hours 07:30–16:00

Groenkloof Campus

Ronel du Toit and Alex Norton (Counselling Psychologists)

Tel +27 (0)12 420 6240

Location Letlotlo Building 1-28

Onderstepoort Campus

Bendoline Holtzhausen (Counselling Psychologist)

Tel +27 (0)12 529 8476

Location Student Health Services Arnold Theiler Building

6.2 Student Health Services

Mamelodi Campus

Nthabiseng Ramothwala (Counselling Psychologist)

Tel +27 (0)12 842 3515

Location Itsoseng Clinic, Administrative/ Academic Building (Ground floor)

Prinshof Campus

Andrew Visagie (Clinical Psychologist)

Tel +27 (0)12 319 3054

Location Tswelopele Building 3-12

Student Health Services provide basic primary health care services to all registered students at UP. The services are run by fully qualified and registered healthcare professionals and are offered on all UP campuses. This includes the fully accredited Voluntary Counselling and Testing (VCT) Clinic for HIV/AIDS that, in collaboration with the University’s Centre for Sexualities, AIDS and Gender (CSA&G), offers free testing and counselling to students.

Student affairs

Contact information

Tel +27 (0)12 420 2500

Location Student Health Services Building (north of the Piazza) Hatfield Campus

Health and wellness services

The medical personnel, doctors and nurses provide the following services:

■ Examine, diagnose and treat illnesses. Prescriptions for medicine are issued to students by doctors. Students can buy prescribed medicine at a pharmacy at their own cost.

■ Treat injuries of students.

■ Refer students to a specialist, relevant clinic, hospital or laboratory when necessary (costs to be borne by the patient).

■ Give information, advice or counselling on medical matters.

■ Offer preventative immunisation programmes at their own cost.

■ Provide family planning services, and refer students to the onsite pregnancy counselling services in the Roosmaryn Building when necessary, free of charge.

■ Provide dietary advice.

■ Offer advice regarding lifestyle and health.

■ Offer free HIV testing and counselling (Voluntary Counselling and Testing – VCT) in partnership with the Centre for Sexualities, AIDS and Gender (CSA&G).

■ Offer free eye testing.

How does the service function?

■ Patients are seen on a walk-in basis.

■ Appointments should, however, be made for dietary consultation, consultation for pregnancy counselling, eye testing and consultations at the VCT Clinic.

Important to remember

■ Consultations are currently free of charge, but this is subject to change. Phone +27 (0)12 420 2500 for further information.

■ Remember your student card each time you visit Student Health Services Clinics.

■ Prescribed medicine can be bought at any pharmacy at your own expense.

■ You will be required to pay for any specialised examinations.

Student Health Services Clinics

Groenkloof Campus

Letlotlo Building 2nd floor, Room 2-10

Hatfield Campus Student Health Services Building

Mamelodi Campus Education Building

Onderstepoort Campus Arnold Theiler Building

Prinshof Campus

Tswelopelo Building Room 3-8

Mondays, Tuesdays, Wednesdays and Fridays: 08:00–15:30 (subject to change)

Mondays to Fridays: 08:00–13:00 and 13:45–15:30

Mondays, Wednesdays and Thursdays: 08:00–15:30 (subject to change)

Mondays, Tuesdays and Thursdays: 08:30–15:30 (subject to change)

Tuesdays, Wednesdays, Thursdays and Fridays: 08:00–15:30

6.3 HIV counselling, testing and programmes

Mondays: 11:00–13:00 (subject to change)

Tel +27 (0)12 420 5233/3423

Mondays: 10:00–15:00

Tuesdays: 10:00–14:00

Thursdays: 08:30–12:30 (subject to change)

Tel +27 (0)12 420 2500

Wednesdays: 12:00–14:00 (subject to change)

Tel +27 (0)12 842 3724/420 2500

Thursdays: 12:00–14:00 (subject to change)

Tel +27 (0)12 529 8243/420 2500

Thursdays: 13:00–15:00 (subject to change)

Tel +27 (0)12 319 2453/420 2500

The HIV counselling and testing service for UP students is a collaboration of Student Health Services and the Centre for Sexualities, AIDS and Gender (CSA&G). This free service offers students professional HIV testing with pre- and post-test counselling, and is offered both at Student Health Services and at the offices of the CSA&G (the testing service at the CSA&G offices is available to all UP staff members as well). Students who test positive receive medical and emotional support (from the UP Clinic, the CSA&G and the Division of Student Support) and, where necessary, can access antiretroviral treatment at Tshwane District Hospital. All information is treated with the utmost confidentiality.

In addition to the above-mentioned collaboration with Student Health Services, the CSA&G works closely with the University in its response to HIV, sexualities and gender, engages in research and teaching and runs community projects. It also runs a

Student affairs

comprehensive youth leadership and active citizenship programme, Just Leadership, with a focus on building a more inclusive UP, addressing various forms of marginalisation, including race, gender, sexuality, class and ability. The programme equips students with skills to conduct research and advocacy, has outreach and regional components, and includes support around gender, sexualities and HIV. The CSA&G operates under the intellectual umbrella of the Faculty of Humanities, but works with all UP faculties, with support from a university-wide reference group.

Contact information

Tel +27 (0)12 420 4391

Email info@csagup.org or nombongo.shenxane@up.ac.za

Location First floor Huis en Haard Building Hatfield Campus

6.4 Disability Unit

The Disability Unit (DU) supports students with disabilities in partnership with departments and faculties. The DU endeavours to establish a human rights culture at UP that allows for equal access and participation of students with disabilities in the UP learning environment. In efforts to create an integrated and inclusive learning environment for students with disabilities, the Disability Unit offers the following services:

■ Advocacy and advice on any disability related matters.

■ Consultative and counselling services for students with disabilities.

■ Assistive technological services: screenings, training and support to students with disabilities regarding a variety of assistive computer technologies and software applications available at the DU computer lab. Training sessions are available on request.

■ Adaptive text arrangements: Conversion of study material into accessible formats.

■ Facilitation of test and examination venues for students with disabilities.

■ Test and exam concession applications (relevant supporting medical report required and registration with DU).

■ Orientation and mobility training.

■ Academic support for students with learning disabilities.

■ Psycho-social support for students with disabilities.

■ Referrals for recommended textbooks in electronic format.

■ Accessible study venues and computer lab.

Important to remember:

All students with disabilities bear the responsibility to timely request the assistance of the Disability Unit as well as to provide any supporting documentation for conditions that may warrant academic accommodations. Kindly consult with the DU regarding required documentation. Concession applications for additional time must be submitted to the DU no later than 30 April, for first semester assessments and 30 September for second semester assessments.

Contact information

Tel +27 (0)12 420 2064

Location R1-4 Old Chemistry Building Hatfield Campus

6.5 Student Governance Division

The Student Governance Division is responsible for coordinating and supporting the activities of the Student Representative Council (SRC). The SRC is the highest student governance structure at UP. It manages student matters and represents students on university committees and forums where decisions are made. SRC representatives serve a one-year term of office. The SRC plays a key role in the coordination of organised student life and must ensure that the extracurricular programme contributes to the overall development of students. The SRC also fulfils an important communication function on the one hand conveying student needs and interests to the University Management, and on the other hand reporting progress to the student body.

The unit is also responsible for registering and coordinating student societies on campus whose purpose is to create a vibrant student life for students outside the classroom. Every year over 100 student societies are registered.

Contact information

Tel +27 (0)12 420 6554

Location Roosmaryn Building Hatfield Campus

6.6 Student Development Division

The focus of the Student Development Division is leadership development and mentorship of students. Students are exposed to a wide range of opportunities to acquire additional life skills to equip them to perform optimally in all spheres of life. Extracurricular activities are facilitated by student committees (Stuku, TuksRAG, Student Sport, Perdeby, Enactus UP, day and faculty houses and the class representative system.) The Division also runs the STARS mentorship programmes to support first year students in order to enhance student success at the University of Pretoria.

Student affairs

Contact information

Tel +27 (0)12 420 2370

Location Roosmaryn Building Hatfield Campus

Website www.up.ac.za/student-development

6.7 Student Representative Council (SRC)

The Student Representative Council (SRC) represents the interests of students at university and national forums.

Contact information

Tel +27 (0)12 420 6554

Location Roosmaryn Building Hatfield Campus

Office hours 07:30–16:00

6.8 Day houses

If you are not living in a residence but would like to have a great student life, then you should consider joining one of the day houses on campus. This will give you the opportunity to take part in organised student life activities such as Rag, sport, cultural and social events.

You can join one of the official day houses: Dregeana, Vividus Ladies, Luminous or Docendo. An annual membership fee is payable. Don’t miss out; be sure to sign up with the day house of your choice!

Contact information

Website www.up.ac.za/dayhouses

6.9 Faculty houses

By default, all students (day and residence students) belong to the Faculty house of the faculty in which they are registered. Faculty houses have an academic focus and play an important role in linking students and lecturers in the faculty.

There are no membership fees payable to join a faculty house, but students have the option to purchase items such as T-shirts or to attend camps and other events for which fees are charged. The Faculty house also serves as a link with the class representative system in the faculty.

Contact information

Website www.up.ac.za/facultyhouses

6.10 Study methods and study advice

Study methods

A number of academic development programmes are available to provide assistance to students who lack basic academic skills, such as reading, writing and analytical skills. Since students are drawn from different schooling backgrounds, these programmes aim to close the education gap that exists in the country. The emphasis is on the basic skills required for academic success and development.

Study advice

While the University’s primary responsibility is that of preparing students for their entry into the labour market, students who experience uncertainty during the course of their studies regarding their choice of career are assisted.

You may arrange to consult with one of the academic programme consultants at the specific faculty’s Student Administration office or with one of the student advisors at the Student Service Centre. If you prefer professional academic testing, kindly contact the counselling psychologist at the Student Counselling Unit to make an appointment.

Contact information

Tel +27 (0)12 420 2333

Location Student Centre (Next to TuksFM)

Computer facilities

7. Computer facilities

7.1 Introduction

Information technology services are provided at the University of Pretoria by the Student Computing Services Division. In order to support the academic efforts of students, the Division provides registered UP students with access to computer equipment and software and also provides technical assistance.

7.2 Open labs

The open labs are situated in the Information Technology Building on the Hatfield Campus, and are available for use by all registered students. All computer facilities have support service desks located inside each facility to assist students. The services are available during the respective facility operating times and include the following:

■ Login enquiries

■ UP Student Portal and ClickUP enquiries

■ Student email enquiries (TUKS Gmail enquiries)

■ Wireless network setup and enquiries

■ Printing enquiries

In addition to the facilities on the Hatfield Campus, the Division Student Computing Services also manages facilities on the following campuses:

■ Groenkloof Campus

■ Mamelodi Campus

■ Onderstepoort Campus

■ Prinshof Campus

7.3 Student IT Helpdesk

Contact information: Student IT Helpdesk

Tel +27 (0)12 420 3837

Email studenthelp@up.ac.za

Office hours Mondays to Fridays: 07:00–16:30

Consult your Timetable booklet for detailed information on practical sessions that may be scheduled in the Student Computing Services labs.

Residences. All the University-administered residences are equipped with IT minilabs for use only by occupants of the specific residence. Students may contact the residence IT support team with any queries regarding the use of the IT infrastructure or computers located in the residence IT laboratories.

Contact information: Residence IT Helpdesk

Tel +27 (0)12 420 4287

Email itres@up.ac.za Office hours Mondays to Fridays: 08:00–16:00

NOTE: When using the UP network and infrastructure, all official UP policies apply, including the Code of Conduct in the Computing Services Environment and the Policy on the Acceptable Use of Computing Resources. This includes connections via the UP wireless and cabled network from the library, computer facilities, residences and any other building or open area on a UP campus. The viewing and/or downloading of pornographic or copyrighted material (including media items, movies and software) is strictly forbidden and may lead to disciplinary action.

7.4 Access to UP computer systems

UP Student Portal

As a conditionally admitted or registered student of the University of Pretoria, you have access to the virtual campus environment via the UP Student Portal. The UP Student Portal is a gateway to all your applications, including ClickUP and the UP Student Centre.

For help accessing the UP Student Portal, visit https://www1.up.ac.za/uplogin/faces/docs/UPPortal-Help-UPLogin.pdf or click on ‘Need help’ on the UP Student Portal login page.

ClickUP

The University’s online learning management system is known as ClickUP. The ClickUP Portal will give you access to your modules.

Depending on your lecturer’s preference, you may find the following information in your ClickUP online classrooms in the UP Student Portal:

■ ClickUP modules

■ Lecturers’ contact information

Computer facilities

■ Study guides

■ Content and resources

■ Discussion rooms/blogs/wikis

■ Projects and assignments

■ Anti-plagiarism software (Turnitin)

■ Tests

■ Assignment, project and test marks. Note: semester and final-year marks are only available on the UP Student Portal

■ Notifications

■ Calendar, What’s new?, Needs attention, To do

UP Student Centre

On the Student Centre (self-service) you will find information about the following:

■ Student Academic Readiness Survey Report

■ All registered modules (proof of registration)

■ Academic results and records (academic record)

■ Personal biographical information (eg email address for student account)

■ Quotations

■ Discount for early payment

■ 50% amount payable 30 April

■ Student financial information

■ Student account and query logging

■ Financial aid application and information

■ To-do list (outstanding documentation)

■ Online registration

■ Communication

■ Uploading of supporting documents

■ Acceptance or rejection of application

7.5 Self-service password functionality

This service provides a procedure for users to set up or change their UP Student Portal passwords, as well as the ability to reset forgotten or lost passwords themselves.

■ Passwords need to conform to the UP policy, which states that a password must consist of at least eight characters, including one or more digit(s) and a combination of upper and lower case letters.

■ Passwords should not include words found in a dictionary, and should preferably not be names of people, pets, celebrities, sports teams and months of the year.

■ Do not write down your password.

■ Do not tell anyone your password, as this will enable access to all your personal information.

Students are advised to set up challenge questions that may be used to reset their passwords themselves should they forget or lose a password. Guidelines on how to do this are available at www.up.ac.za/media/shared/368/ZP_Files/Self%20Help%20Guides%20Final/2upportalpassword.zp44011.pdf

7.6 Instructions for new users of the UP Student Portal

■ Go to www.up.ac.za. Click on My UP Login.

■ Click on the ‘New users’ link on the UP Student Portal login page.

■ Login with your username which is ’u’ followed by the eight-digit UP student number that appears on your student card or application letter eg u12345678.

■ Follow the process to create and save a password.

■ Select three questions from the list of challenge questions.

■ Enter and save the answers to the challenge questions.

Contact information

Tel +27 (0)12 420 3837

Email studenthelp@up.ac.za

7.7 Internet access

Internet access at the University of Pretoria is provided free of charge to registered students. Although access is free, internet usage will still be linked to each student’s UP computer access account and will be monitored.

NOTE: When using the UP network and infrastructure, all official UP policies apply, including the Code of Conduct in the Computing Services Environment and the Policy on the Acceptable Use of Computing Resources. This includes connections via the UP wireless and cabled network from the library, computer facilities, residences and any other building or open area on a UP campus. The viewing and/or downloading of pornographic or copyrighted material (including media items, movies and software) is strictly forbidden and may lead to disciplinary action.

Computer facilities

Students must acquaint themselves with the following two important policies:

■ Code of conduct for users of the student computing services environment https://www1.up.ac.za/cs/groups/staff/@public/documents/document/mdaw/mda0/~edisp/004227.pdf

■ Policy on acceptable use of computing resources https://www1.up.ac.za/cs/groups/public/@public/documents/document/chby/mde3/~edisp/uppr017218.pdf

7.8 Tuks Google account

All registered students have free access and use of the Internet on all campuses and in all residences. All registered students have a UP enabled email service hosted by Google as TUKS Gmail: …@tuks.co.za. This TUKS Gmail account is used as one of the official channels of communication with students, and, once activated, will be available for life.

The Google services include spam protection, unlimited mailbox space, a powerful search tool and the ability to send attachments of up to 20MB in size. The Google Apps Education Edition includes applications such as Google Photos, Google Drive, Google Calendar, Google Hangouts and Google Docs.

If you already have a personal Gmail account your personal and TUKS Gmail account will be independent of each other. Your personal account has, for example, the format ‘username@gmail.com’ while your TUKS account has the format of ‘u12345678@tuks.co.za’.

7.9

Google Plus

Google Plus (Google+) is a simple to use, powerful social networking tool, and all posts are visible to the worldwide Google+ community. The Department of University Relations will post important announcements, relevant news items and events on the channel on a daily basis.

The University of Pretoria’s official Google Plus (Google+) account is available at https://plus.google.com/+universityofpretoria.

7.10 TuksPrint

TuksPrint service is a quick and convenient system that enables students to manage all their printing, copying, and scanning needs from one unique print account, mobile or online.

Konica Minolta South Africa (KMSA) has been contracted to provide multifunction devices (MFDs) on all our campuses with advanced functions to print, copy and scan documents with a single solution print billing and release software system (YSoft), which replaces the previous Phonet and P-counter billing systems. This combined multifunction printing and management system for UP students is called TuksPrint

TuksPrint features

■ TuksPrint is a web and mobile-enabled system, allowing you to submit and manage print jobs and manage your printing account from your smart mobile device or internet connected workstation computer.

■ TuksPrint ‘pay-per-page’ is a prepaid system. Your TuksPrint account will only be debited for pages printed, copied or scanned.

■ TuksPrint ‘secure-release’. Use your unique PIN (personal identification number) and your student card at a specific TuksPrint MFD to ensure that only you will be able to retrieve your print jobs from that device.

■ TuksPrint is available on all UP campuses. The same functionality is available at any of almost 200 MFDs on all the campuses. You can print wherever you find a TuksPrint linked MFD to enjoy simple and easy ‘follow me’ functionality! (See maps).

■ TuksPrint informs you of every action in your printing account by email (eg deposits, scan jobs, print jobs, etc)

■ TuksPrint is quick and convenient.

Contact information

Website www.up.ac.za/en/tuks-print

7.11 Student Technology Programme (STP)

What is STP?

The University of Pretoria subscribes to the nationwide Student Technology Programme (STP) for public universities. On offer

■ Registered students can purchase various models of laptops at discounted prices and can choose additional products or warranties added to their purchase.

■ All models are compatible with the network and wireless infrastructure of UP.

■ All laptops purchased through this initiative are supplied with full software licenses for Microsoft Windows. Microsoft Office 365 is available for students at http://office365.up.ac.za.

Contact information

Website www.stp.ac.za

Computer facilities/Sport

7.12 Wi-Fi network

All registered students have free access and use of the wireless internet on all campuses and in all residences. The University foresees expanded Wi-Fi coverage and provision to communal and departmental venues to meet specific operational needs. Various UP Wireless Internet hotspots provide wireless coverage to identified indoor and outdoor areas on all campuses. For more information, use this QR code.

Contact information and connectivity support

Staff members and visitors:

ITS Helpdesk +27 (0)12 420 3051

Email help@it.up.ac.za

Students:

ITS Helpdesk +27 (0)12 420 3837

Email studenthelp@up.ac.za

Wi-Fi network:

Email upwireless@up.ac.za

Website www.up.ac.za/up-wireless-network

Wi-Fi www.up.ac.za/en/up-wireless-network/article/261966/using-wireless

Students are also welcome to visit the Student IT Hub for support with connecting their laptops and other devices to the UP wireless network. The venue is located in the Student Centre on Hatfield Campus, Room 1-10 and Room 1-11. The available booking times are 09:00 to 15:00. Bookings can be made between 09:00 and 12:00 every day.

Office hours Monday to Friday 08:00 to 16:00

Email studentithub@tuks.co.za

8. Sport

8.1 Introduction

Sport represents a significant part of student life. The University of Pretoria provides students with opportunities to participate in a variety of sporting disciplines at club, national and international level. The University also boasts excellent sports facilities, which are highly regarded both nationally and internationally.

The Hillcrest Campus is centrally located and is easily accessible to students. TuksSport has a large number of sports clubs and is currently the largest source of athletes for a variety of sports disciplines and national teams. TuksSport forms a vital part of the UP experience and therefore you are encouraged to select the University of Pretoria for an outstanding sports and academic career.

Contact information

Tel +27 (0)12 420 6060

Fax +27 (0)12 420 6095

Email sportinfo@up.ac.za

Website www.up.ac.za/tukssport

8.2 Sports clubs

TuksAthletics

TuksAquatics: lifesaving, swimming, triathlon, underwater hockey and water polo

TuksHockey

Assupol TuksCricket

TuksFootball

Danie Cornelius

Tel +27 (0)12 420 6080

Email danie.cornelius@up.ac.za

Rocco Meiring

Tel +27 (0)12 420 6075

Email tuks.aquatics@hpc.co.za

Kgothatso Maboea

Tel +27 (0)12 420 6170

Email kgothatso.maboea@up.ac.za

Blanche Conradie

Tel +27 (0)12 420 6124

Email blanche.conradie@up.ac.za

Boitumelo Lekalakala

Tel +27 (0)12 420 6001

Email boitumelo.lekalakala@up.ac.za

TuksRowing

TuksRugby

TuksSquash

TuksTennis

Lifalethu Khumalo

Tel +27 (0)12 420 6081

Email tuks.netball@up.ac.za

Xilia Dreyer

Tel +27 (0)12 420 4924

Email xilia.dreyer@up.ac.za

Ansie du Plessis

Tel +27 (0)12 420 6066

Email ansie.duplessis@up.ac.za

Liz Mackenzie

Tel +27 (0)12 420 6109

Email tukssquash@up.ac.za

Makgotso Moloantoa

Tel +27 (0)12 420 6083

Email tukstennis@up.ac.za

Sport

TuksGolf and PGA Golf Academy

TuksGymnastics

8.3

Sports bursaries

Kevin Wylie Tel +27 (0)12 420 6888 Email kevin.wylie@hpc.co.za

Liezel Bouch Tel +27 (0)12 420 6014 Email tuks.gymnastics@up.ac.za

Recreational sport: aikido, basketball, chess, cycling, dance, exploratio, jujitsu, karate, mind sport, orienteering, softball, taekwondo, ultimate and volleyball

Specialised and individual sports: archery, badminton, canoe, fencing, judo, trampoline and wrestling

Sibongile Maswanganye Tel +27 (0)12 420 6061 Email sibo@up.ac.za

Ilze Wicksell Tel +27 (0)12 420 6135 Email ilze.wicksell@up.ac.za

Sports bursaries, subject to conditions as determined by each clubs’ criteria, are available to sports achievers who obtained at least provincial colours in the selected sport, and who are full-time, bona fide, registered students at the University of Pretoria. It is expected of these students to actively participate in this sport for a TuksSport Club while studying at the University. Bursaries can be awarded to an applicant for one sport code only. Applications are open from 30 June to 30 September of the year preceding commencement of study. Application forms are not published online but can be requested via email. Sports bursary applications are handled separately from normal UP bursary applications and should only be submitted to the email address provided. To find out more about our sports bursaries, visit the TuksSport website.

Contact information

Tel +27 (0)12 420 6060

Email riekie.labuschagne@up.ac.za

Website www.up.ac.za/tukssport

8.4 High Performance Centre (hpc)

The University of Pretoria’s High Performance Centre (hpc) is Southern Africa’s first elite performance sports facility. Launched in May 2002, the Centre is the training ground for tomorrow’s sporting champions and the venue of choice for sports professionals and enthusiasts alike.

The hpc is situated on the Hillcrest Campus of the University of Pretoria. Its unique combination of world-class training facilities, medical services, accommodation and hospitality, nutritional and scientific expertise and research has earned the hpc its reputation for excellence and success, locally as well as internationally. These facilities attract a steady flow of international athletes as well as local sporting bodies for training camps or specific team preparation. The hpc has become the preferred location for Team South Africa pre-departure camps as well as the preferred centre of specialisation for a significant number of national federations. Within this sporting environment, the Sport Academy Programme is a sporting initiative, which has been endorsed by several national federations in South African sport, as well as international sporting federations.

Many African sport federations have also enrolled their own talented athletes into the Academy Programme. These countries include: Zimbabwe, Mozambique, Namibia, Kenya, Zambia and Botswana. Athletes from these countries are part of the hpc and compete in local club, provincial and national competitions as part of their performance development.

Contact information

Tel +27 (0)12 484 1700

Fax +27 (0)12 484 1701

Email info@hpc.co.za

Website www.hpc.co.za

8.5 TuksSport High School

TuksSport High School is an Independent school for boys and girls from Grade 8 to 12. This specialised school allows current and potential high performance athletes to train and travel internationally, while still staying in school. TuksSport High School offers learner athletes a unique opportunity to live out their passion for sport in a distinctive and supportive sporting milieu created by the hpc and the University of Pretoria.

Contact information

Sphelele Khuzwayo (Sports Manager)

Tel +27 (0)12 484 1780/6

Email sphelele.khuzwayo@hpc.co.za

Regina Malope

Tel +27 (0)12 484 1780

Email regina.malope@hpc.co.za

Di Reid-Ross

Tel +27 (0)12 484 1786

Email di.reid-ross@hpc.co.za

Transport and parking

9. Transport and parking

9.1 Parking and traffic

Hatfield Campus

Undergraduate students may park in the designated areas surrounding the Hatfield Campus. Parking is extremely limited. Tshwane Metro Police issues fines whenever students park illegally on sidewalks. The University cannot take any responsibility for these fines.

Honours and master’s students may park on campus from 14:00 and doctoral students any time. A parking disc must be obtained online via the UP Student Portal. Parking is not allowed on reserved and undercover parking bays. Parking is allowed over weekends.

The official student parking areas of the University in the Hatfield area are located as follows:

■ Corner of Burnett and Festival Streets (H17)

■ Corner of Herold Street and Duxbury Road (H29)

■ Corner of Herold Street and Lynnwood Road (H30)

■ Corner of Hilda Street and Duxbury Road (no parking code as yet)

The above areas are enclosed areas that are patrolled by security officers of the Department of Security Services. To gain access to these areas, students must produce a valid student card at the gate.

Onderstepoort, Groenkloof, Mamelodi and Prinshof Campuses

Students at the Onderstepoort, Groenkloof, Mamelodi and Prinshof Campuses apply for parking discs at their specific campuses and are allowed to park on the campus full-time. Parking is not allowed on reserved and undercover parking bays.

Engineering 3 Parkade (Hatfield Campus)

The Engineering 3 Parkade is only accessible from the entrance situated in University Road. Access control for students is on a prepaid credit or a pay-on-foot cash basis as is the case at other parkades. Payments can be made in cash or by means of a credit card at an automatic payment station. A prepaid credit system is available and a student can open an account at the Katanga Parking Management control room on level 2 in the Parkade.

The following rates will apply to casual student parking on weekdays from 06:00 to 18:00:

■ 0–2 hours: R5

■ 2–4 hours: R8

■ 4–6 hours: R10

■ 6+ hours: R20

A flat rate of R8 will apply from 18:00 to 06:00 on weekdays and over weekends. This will not apply when the Parkade is used for special events. For events at Loftus Versfeld, a flat rate of R100 will apply. The penalty for cars left in the Parkade for more than 24 hours is R250. The penalty for a lost ticket is R50.

Parking for residence students

Qualifying residence students may park in the paid parking areas at the residences. There are a limited number of parking bays available. Students may apply at General Enquiries in the Student Service Centre for open parking at the relevant residences by completing the Residence Parking Disc form. All undercover parking applications for parking at the residences are submitted to and allocated by the relevant Residence House Committee member responsible for Administration.

Parking for students with disabilities

Students with permanent physical disabilities may apply for parking discs at the Parking Division in the Student Service Centre. Note that a written motivation from your doctor must be submitted along with your application.

Contact information

Contact person: Retha Labuschagne

Tel +27 (0)12 420 5172

Email accesscontrol.ssc@up.ac.za

9.2 Transport/bus services

Public bus services: http://www.tshwane.gov.za/sites/residents/TshwaneBusSerivces/Pages/default.aspx

University of Pretoria bus services:

■ A bus timetable and route indicator will be visible on ClickUP and on the UP website at www.up.ac.za.

■ Bus services are available for use by registered UP students and staff members.

■ The services are free of charge.

Transport and parking

■ Please note that the bus schedules are different during examination periods

■ Bus services are supplied for the following purposes:

Residence bus services: The University provides bus services between most residences, except where residences are situated within walking distance of the campus.

■ GR01 – Bus Service between the Groenkloof Campus and the Hatfield Campus

■ NM01 – Khanyisa Naledi to Mamelodi Campus

■ LN01 – Hatfield Campus to Khanyisa Naledi – late night service

■ HN01 – Khanyisa Naledi to Hatfield Campus – weekends

■ HR01 – Hillcrest residences shuttle service

■ FP01 – Flowers Edge to the Prinshof Campus shuttle service

■ HP01 – Hippokrates to the Prinshof Campus shuttle service

■ PH06 – Shuttle between Curelitzia and the Hatfield Campus

■ RG1 – Bus service between Respublica residences and the Groenkloof Campus Bus services for academic purposes:

■ MP01 – Mamelodi Staff Shuttle Service

■ MS01 – Mamelodi Four Year BSc Programme student bus service

■ PH01 – Prinshof and Hatfield Campus shuttle service

■ PH03 – First year BCMP students using the Prinshof to Hatfield Campus bus service

■ PT01 – Prinshof Campus to Tembisa Hospital

■ PH04 – BSc Medical Science students using the Hatfield to Prinshof Campus bus service

■ HS01 – Sunnyside and Arcadia bus service

Park-and-Ride bus services:

■ PR01 – Hillcrest Campus Park-and-Ride

■ GR01 – Bus service between the Groenkloof Campus and the Hatfield Campus

Contact information

Tel +27 (0)12 420 2530/3900

Email ina.brits@up.ac.za cornelia.basson@up.ac.za

9.3 Travel agents

Atlantis Corporate Travel

Tel +27 (0)11 656 0809

Email floriso@atlantiscorporate.co.za

Travel with Flair

Tel +27 (0)12 436 9000

Email Jorina@twf.co.za Linda@twf.co.za

9.4 Shuttle services

Sure Glenwood Travel (Lynnwood Road)

Tel +27 (0)12 348 8131

Email maria@glenwoodtravel.co.za

Tourvest Travel

Tel +27 (0)11 790 0000

Email TTSUP@travel.co.za

Should you require transport to the campus or to your accommodation in Pretoria, you may contact one of the following companies:

Gautrain

Your first consideration should be to make use of the Gautrain.

Tel +27 (0)800 428 87246

Ulysses Tours

Tel +27 (0)12 653 0018

Email ulysses@lantic.co.za Website www.ulysses.co.za

EZ Shuttle

Tel +27 (0)86 139 7488

Email info@ezshuttle.co.za Website www.ezshuttle.co.za

Roxburg Travel

Tel +27 (0)84 556 2304

Email roxburg@iafrica.com Website www.roxburgtravel.com

Airport Link

Tel +27 (0)11 792 2017

Email bookings@airportlink.co.za

Website www.airportlink.co.za

Xpert Shuttle

Tel +27 (0)12 807 7312

Email info@xpertshuttle.co.za

PS Tours

Tel +27 (0)12 565 4246

Email pstours@lantic.net

Shuttle Direct

Tel +27 (0)86 173 4732

Email admin@shuttledirect.co.za Website www.shuttledirect.co.za

General services

10. General services

10.1 Campus shops

UP Shop

The core business of the UP Shop is to sell an authentic UP-branded clothing range to students, academics, parents and visitors. Its range of items includes t-shirts (long and short-sleeve), jackets, hoodies, sleeveless body warmers and caps. It also stocks UP-branded promotional items for faculties and individual orders. The UP Shop partners with via e caffé, which will sell refreshments and light meals.

Bookmark

The campus bookshop Bookmark is located on the Hatfield, Groenkloof, Mamelodi and Prinshof campuses. Bookmark strives to stock all the prescribed books, most recommended textbooks, as well as contemporary books, stationery, gift wrap, files and cards.

Contact information

Tel +27 (0)83 788 1467 (Johan Smith)

Email johan.smith@hpc.co.za

Tel +27 (0)82 415 2556 (Pieter Strobos)

Email pieter@outdoorsport.co.za

Location Huis en Haard Building Hatfield Campus

Contact information

Tel +27 (0)12 420 5684 (Groenkloof)

+27 (0)12 362 4420 (Hatfield)

+27 (0)12 842 3553 (Mamelodi)

+27 (0)12 319 2204 (Prinshof)

Email info@bookmark.co.za

Website http://bookmark.co.za/Index.aspx

Location

Student Centre

Hatfield Campus

Office hours Mondays to Fridays: 08:00–17:00 Saturdays: 08:00–13:00

Sundays and public holidays: closed

Hatfield Campus Student Copy Centre Contact information

Students may visit the Copy Centre for photocopying, printing, binding, laminating and sending faxes. Tel

The UP laptop support team are housed here and available to handle your queries. Tel +27 (0)12 420 4726

studentithelp@tuks.co.za Location Office 1-10 and 1-11

Student Centre

10.2

Dining halls and payment of meals

A dining hall (the Klooster Hall beside the UP Chapel) is available on the Hatfield Campus for all students. Payments can be made at the cashiers in the Student Service Centre. This will allow you to book for meals at the dining hall using your student card.

UP has established a new dining hall, TuksMonate, on the Hillcrest Campus. Students need not book meals in advance. Boekenhout, Olienhout, Taaibos and Kollege residences do not have their own dining halls anymore, and students from these residences are all welcome to eat at TuksMonate.

Contact information

Tel +27 (0)12 420 6947

Email marmara.deklerk@up.ac.za

Location Hillcrest Campus

For residence students, an amount which can be used for meals at the specific residence’s dining hall is debited in advance against your student account. Once this amount is depleted, students can pay an additional amount at the cashiers in the Student Service Centre to be used for meals. Residence students may request the Student Accounts Division in the Student Service Centre to transfer money from their residence meal account to the Klooster Hall if they would like to have some of their meals there instead of in the residence dining hall.

There are a variety of restaurants and coffee shops that operate on a cash basis on the different campuses of the University of Pretoria.

General services

10.3 Food outlets

Adlers

Tel +27 (0)12 362 8854

Location Huis en Haard Building Hatfield Campus

Chips Café

Tel +27 (0)12 362 1081

Location Student Centre Hatfield Campus

CPR Café

Tel +27 (0)12 329 1612 (Prinshof)

Location HW Snyman Building (Prinshof Campus)

EDS Express

Tel +27 (0)12 460 5595

Location Letlotlo Building Groenkloof Campus

Haloa Coffee Shop Hatfield Campus

Tel +27 (0)12 420 4992

Location Engineering Tower Hatfield Campus

Haloa Coffee Shop Prinshof Campus

Tel +27 (0)12 319 2376/+27 (0)60 654 8480

Location Opposite Aldoel Building next to Bookmark Prinshof Campus

Pure Café

Tel +27 (0)12 420 4517

Location Building 18, Old Club House, Hatfield Campus

Steers Tukkies

Tel +27 (0)12 420 3242

Location Next to the Rautenbach Hall (below the Aula) Hatfield Campus

Tribeca

Tel +27 (0)12 420 6886

Location Next to the Rautenbach Hall (below the Aula) Hatfield Campus

10.4 Career Services Division

Adlers

Tel +27 (0)12 842 3577

Location Arena Building Mamelodi Campus

Coffee Buzz

Tel +27 (0)12 362 5262

Location Student Centre Hatfield Campus

Crisp Health Cafe

Tel +27 (0)12 356 3031 (Prinshof Campus) +27 (0)12 373 0200 (Kalafong)

Location Tswelopele Building (Prinshof Campus) Klinikala Building (Kalafong)

Groenkloof Hub

Tel +27 (0)12 420 5611

Location Building No10 Groenkloof Campus

Haloa Coffee Shop Groenkloof Campus

Tel +27 (0)12 420 5962

Location Opposite Aldoel Building next to Bookmark Groenkloof Campus

Piazza Foods

Tel +27 (0)12 362 3128

Location Student Centre Hatfield Campus

Spageti’s

Tel +27 (0)12 362 1661

Location Student Centre Hatfield Campus

Torpedo’s

Tel +27 (0)12 362 1171

Location Student Centre Hatfield Campus

Vida e Caffé

Tel +27 (0)82 415 2556

Location Huis en Haard Building Hatfield Campus

The Career Services Division in the Department of Enrolment and Student Administration aims to assist students in getting ready for the world of work. There is an increasing demand for graduates who reflect the attributes, capabilities and dispositions required to perform successfully in any job. Students are encouraged to start preparing for entering the job market as soon as possible.

The primary role of the Career Services Division is to prepare students for the start of their careers by assisting them to acquire the necessary soft skills, over and above their academic qualifications to enter and be successful in the world of work. Career Services offers various support functions including assistance with building and writing CVs, cover/motivational letters, advice on career planning, psychometric assessment preparation, job searches, job applications, preparation for interviews and work readiness workshops. Free online work readiness courses, that students may register for and complete to add to their CVs, are offered. These are easily accessible through their UP Student Portal.

Employers partner with Career Services to advertise their graduate recruitment opportunities, available job offerings, specific job opportunities for students and internships and learnership programmes on offer. All these opportunities are advertised by Career Services to students via various communication channels including our online platform called TuksCareers that is accessible on the UP Student Portal. Furthermore, Career Services organises various career fairs and events as well as specific company graduate recruitment events where students can interact with employers on a face-to-face basis and enquire about their job offerings.

Contact information

Tel +27 (0)12 420 6438

Email careerservices@up.ac.za

Location Old Chemistry Building, Room 1-6 Hatfield Campus

General services

10.5 The Department of UP Arts

UP Museum collections

The Department of UP Arts manages and curates the University’s museums and more than 50 diverse art and heritage collections. These collections comprise the largest sculptural and ceramics collections, as well as art archives in Southern Africa including the national heritage Mapungubwe gold collection and the only dedicated museum conservation laboratory at a university.

The museums continue a rich 108-year-old research tradition, making use of the art and heritage collections that are fundamental for curation, research, training and teaching purposes. The museums serve students and researchers by means of practical classes, collection visits to storage facilities and permanent exhibitions for the public, specialised museum tours and research opportunities for postgraduate studies. The museums also collaborate with many departments and faculties, scholars and students, as well as with external institutions to encourage collaborative and supportive research, and to provide wider research access to the University collections.

The ceramics collection forms the largest part of the museum collections. Consisting of about 7 000 artefacts, it is one of the most comprehensive collections in South Africa. The ceramics collection contains valuable eastern, western, South African as well as other representative ceramics from almost every continent dating from 3 BC to the 21st century. The University is also the custodian of one of the largest sculpture collections, comprising 830 sculptures, particularly bronze artworks by artists such as Edoardo Villa, Anton van Wouw and other African sculptors. The University art collection contains over 13 000 artworks, paintings and graphics by well-known South African and internationally recognised artists.

Contact information

Tel +27 (0)12 420 2945

Email museums@up.ac.za

Large group bookings with UP Campus Tours

Tel +27 (0)12 420 5155

Email hcstours@up.ac.za

Music Ensembles

The Department of UP Arts annually manages a large variety of world-class concerts in the many theatres and halls on the campuses of the University of Pretoria to add value to the cultural development of students, staff and the University community at large. Such concerts do not only involve internal UP performers and role-players, but also allow musicians from outside the University to perform to a large diversity of audiences. More than 25 free UP Arts Lunch Hour Concerts are presented annually to afford performers the opportunity to perform to a live audience. Free lunch-hour concerts are presented at 12:40 on Thursdays in the Musaion.

Talented students, irrespective of their formal training, are given the opportunity to participate in making music through ensembles and choirs such as UP Camerata, UP Ovuwa Cultural Ensemble, the UP Symphonic Winds (UPSW), Onderstepoort Community Choir (OCC) and the University of Pretoria Symphony Orchestra (UPSO).

The UP Youth Choir (UPYC), UP Jacaranda Children’s Choir (JCC) and UP Brass Band are also affiliated to the Department of UP Arts.

Contact information

Tel +27 (0)12 420 5450

Fax +27 (0)12 420 4918

Email motlatsi.matlakala@up.ac.za

10.6 Legal aid

Services rendered by the University of Pretoria Law Clinic

A variety of services are rendered by attorneys, candidate attorneys and students. These services are, however, only available to those individuals who qualify in terms of a means test. Only persons who earn less than R7 000 per month gross and whose asset value does not exceed R350 000 in case of immovable and/or movable assets, are eligible for assistance. The Law Clinic provides much needed legal aid to the indigent who have very little chance of obtaining these services from private practitioners.

The Law Clinic:

■ does not conduct any consultations telephonically or by email; an appointment must be made at the offices of the Law Clinic; and

■ does not charge any fees for professional services rendered to clients (clients are only liable to pay for their disbursements, such as sheriff’s fees).

Contact information

Tel +27 (0)12 420 4155

Fax +27 (0)12 362 6216

General services

Email olivia.grant@up.ac.za

Location University of Pretoria Law Clinic 1107 South Street Hatfield

Office hours Mondays to Fridays: 08:00–16:00 (office closed between 13:00 and 14:00) Saturdays: Closed

10.7 Library services

The Department of Library Services is host to a world-class modern academic research library network spread over the six campuses of the University. This service is aligned to the University of Pretoria faculties with customised services for undergraduates, postgraduates, staff, alumni and visiting academics. All services are designed to create a gateway to global information and support learning, teaching and research through interaction with professional staff.

Key initiatives include access to wide-ranging print and electronic collections, online assignment support for undergraduate students, an online reference service, wireless hot spots, search engines to access electronic journals, books and databases, an institutional repository, various audio-visual materials, dedicated facilities for the physically challenged and postgraduates and interlending library facilities to national and international collections. Library training sessions are provided to all our clients on a weekly basis. View the schedule here: www.library.up.ac.za/training/index.htm.

Self-service printers are available at the Merensky 2 Library, as well as at some of the faculty libraries. To make photocopies, deposit money into your student printing account at the Copy Centre in the library.

The MakerSpace in the Merensky 2 Library encourages creativity and innovation by providing tools and services such as 3D printing, 3D scanning, electronics and various software packages to help students turn their ideas into reality. Contact the MakerSpace at makerspace@tuks.co.za for more information.

All of these initiatives actively contribute to a world-class learning environment.

Contact information

Website www.library.up.ac.za

Library mobile app www.library.up.ac.za/quality/app.htm

Facebook UP Library Services – https://www.facebook.com/pages/UP-Library-Services/34563526704

Twitter @UPLibrary – https://twitter.com/UPLibrary

Instagram @UPLibrary

YouTube UPLibrary

Basic Medical Sciences and Dentistry Library (Prinshof Campus)

Tel +27 (0)12 319 2905

Email myleen.oosthuizen@up.ac.za

Location Faculty of Health Sciences Basic Medical Sciences Building 9 Bophelo Road Gezina

Medical Library (Prinshof Campus)

Tel +27 (0)12 318 1356

Email kabelo.nzima@up.ac.za

Location Faculty of Health Sciences HW Snyman Building 31 Bophelo Road Gezina

Klinikala Library (Kalafong Academic Hospital)

Tel +27 (0)12 373 1031

Email asia.matlala@up.ac.za

Location Klinikala Building Klipspringer Road Atteridgeville

Merensky 2 Library (Hatfield Campus)

Tel +27 (0)12 420 2235/6 or +27 (0)12 420 3150

Online contact https://goo.gl/Htn1K5

Location Department of Library Services Lynnwood Road

Oliver R Tambo Library – Law Library (Hatfield Campus)

Tel +27 (0)12 420 2268

Email shirley.gilmore@up.ac.za

Location Law Building Lynnwood Road

Education Library (Groenkloof Campus)

Tel +27 (0)12 420 5536

Email julene.vermeulen@up.ac.za

Location Media Building cnr George Storrar Drive and Leyds Street

Jotello F Soga Library (Onderstepoort Campus)

Tel +27 (0)12 529 8007/8/9

Email susan.marsh@up.ac.za

Location Faculty of Veterinary Science

Arnold Theiler Building Onderstepoort Campus Zoutpan Road (M35) Onderstepoort

Mamelodi Library (Mamelodi Campus)

Tel +27 (0)12 842 3566

Email jacob.mothutsi@up.ac.za

Location cnr Hinterland Street and Solomon Mahlangu Drive Mamelodi

Music Library (Hatfield Campus)

Tel +27 (0)12 420 2317

Email isobel.rycroft@up.ac.za

Location Musaion Lynnwood Road

Witbank Library

Tel +27 (0)13 653 2342

Email riki.duplessis@up.ac.za

Location Witbank Hospital E-Health Centre Mandela Drive eMalahleni

General services

Study Centre hours

Weekdays Open 24 hours per day

Campus library hours All libraries are closed on public holidays and observances Library operating hours are extended during the examination periods Website www.library.up.ac.za/aboutus/hours.htm

Library

Basic Medical Sciences (BMS) and Dentistry 07:00–17:00 08:30–17:00 07:00–16:00 Closed Closed

Groenkloof 07:30–21:00 08:30–21:00 07:30–20:00 08:30–17:00 09:00–13:00

Jotello F Soga 07:30–18:00 08:30–18:00 07:30–18:00 08:30–12:30 Closed Mamelodi 07:30–21:00 08:30–21:00 07:30–17:00 09:00–17:00 09:00–13:00 Medical Library 07:00–20:00 08:30–20:00 07:00–19:00 08:30–17:00 11:00–15:00

Merensky 2 Library 07:00–21:00 08:30–21:00 07:00–20:00 09:30–17:00 11:00–15:00

Music Library 07:30–19:00 08:30–19:00 07:30–16:00 09:00–13:00 Closed

Oliver R Tambo 07:30–21:00 08:30–21:00 07:30–20:00 08:30–17:00 Closed

10.8 Printing and copying services

Student Computing Services Labs

■ Students can make use of the printing facilities in the Student Computing Services Labs.

■ Printing credits can be purchased at any of the copy centre cashiers located on the various campuses.

■ Credits can be used for printing, photocopying and scanning at the libraries, copy centres, and student computing IT facilities.

■ Enquiries regarding print credits and activations can be made at the copy centres and student computing IT facilities.

Copy Centres

■ Purchase credits for printing, photocopying and scanning.

■ Scan documents.

■ Bind assignments.

Location Student Centre, Hatfield Campus Library

■ To make photocopies in the library, deposit money into your student printing account at the Copy Centre counter (and not at the Student Service Centre).

■ Each client may register a pin number for printing purposes. You will be prompted for this pin number once you start printing from a computer inside the library. If you forget your pin, you can have it reset at the Copy Centre.

Contact information

Tel +27 (0)12 420 3505

Security services

11. Security services

11.1 Emergency numbers

24-hour Operational Management Centre: +27 (0)12 420 2310/2760

24-hour Operational Manager: +27 (0)83 654 0476

11.2 Crisis line (24 hours)

The 24-hour crisis line offers professional and confidential support to students experiencing trauma. Students who fall victim to crimes such as robbery, assault, rape, sexual abuse and hijacking, and those experiencing other forms of trauma are professionally supported.

Crisis line: +27 (0)80 000 6428 (toll-free)

UP Counselling Careline: +27 (0)80 074 7747

11.3 Safety tips

■ Avoid isolated areas when you are alone.

■ Be vigilant of suspicious persons loitering in the immediate vicinity.

■ Report all crime, no matter how insignificant, to the nearest police station, as well as to the Department of Security Services.

■ Pay attention to your surroundings.

■ Take responsibility for your own safety and belongings such as cellular phones and laptops.

11.4 Use of the Green Route

The Green Route Project makes specific provision for students and staff members to be accompanied to and from their residences and vehicles or any nearby places after 18:00. Security officers from the Department of Security Services accompany students and staff members on foot from 18:00 to 06:00 on a daily basis from the following points on the various campuses:

■ Hatfield Campus: in front of the Absa ATM next to the Merensky Library

■ Prinshof Campus: in front of the HW Snyman Building

■ Kalafong Hospital: in front of the Klinikala Building

■ The Onderstepoort, Groenkloof and Mamelodi Campuses do not have specific points from where the escorts are done. Should you require assistance, contact the 24-hour Operational Management Centre at +27 (0)12 420 2310/2760.

■ Students who do not have access to a telephone to call the 24-hour Operational Management Centre should go to the security official on duty at the gate of their respective residences to arrange for an escort.

11.5 Lost property

Lost property is handed in and can be claimed at the 24-hour Operational Management Centre (eastern entrance) of the Department of Security Services in the Administration Building on the Hatfield Campus.

Contact information

Tel +27 (0)12 420 2310/2760